Vice President jobs at U.S. Bank - 206 jobs

Vice President, Head of Digital Platforms & Enablement
Us Bank 4.6
Vice president job at U.S. Bank
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description * Develop and implement a comprehensive digital & growth marketing strategy: Define and execute a data-driven marketing strategy that aligns with the company's overall business objectives and drives measurable growth and customer engagement across all owned and paid channels. This includes corporate websites, resource centers, landing pages, social media, and integrated paid media campaigns. * Oversee digital channel optimization and content creation: Lead the optimization of all owned digital properties to ensure a seamless user experience, strong SEO performance, and effective lead generation. Manage content creation, technical SEO, conversion rate optimization, and multivariate/A/B testing. * Drive marketing operations and lead lifecycle management: Define and maintain lead lifecycle stages and processes. Oversee campaign operations including build, QA, and deployment. Manage routing rules and SLAs with Sales Operations, and optimize processes for efficiency and scalability. Ensure effective budget management across initiatives. * Lead paid media and agency management: Develop integrated media strategy and planning to align with business priorities. Oversee performance activation and optimization across paid channels (search, social, programmatic, video/CTV, display, retargeting). Maintain a test-and-learn roadmap and manage agency relationships for accountability, quality, and cost efficiency. * Monitor, analyze, and report on performance: Develop and maintain dashboards for pipeline, campaign performance, and ROI. Implement attribution models to measure marketing impact. Deliver insights for quarterly business reviews and budget decisions, partnering with Martech, Finance, and Sales Ops for unified reporting. * Ensure data governance and compliance: Maintain data quality standards across marketing systems. Ensure compliance with privacy regulations and consent frameworks. Manage identity resolution and audience segmentation in CRM, and define taxonomy for campaigns, UTMs, and reporting. * Stay ahead of industry trends: Maintain a deep understanding of the latest digital marketing trends, technologies, and best practices, particularly within B2B and payments landscapes. Basic Qualifications * Bachelor's degree, or equivalent work experience * 10 or more years of related experience in marketing and marketing strategy with proven ability to deliver results Preferred Skills/Experience * 12+ years of experience in digital marketing leadership roles with proven ability to deliver results * Expertise in managing owned and paid media, marketing operations, and analytics * Strong organizational, interpersonal, and team-building skills * Excellent verbal, written, and presentation skills * Ability to manage multiple projects on time and on budget * Familiarity with marketing technology platforms (e.g., CRM systems) * MBA or equivalent markers of high achievement are a plus If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $126,820.00 - $149,200.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
$126.8k-149.2k yearly 3d ago

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Vice President, Data Scientist Lead
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210687395 JobSchedule: Full time JobShift: Day Base Pay/Salary: New York,NY $142,500.00-$210,000.00; Jersey City,NJ $142,500.00-$210,000.00; Seattle,WA $142,500.00-$210,000.00 As a Data Scientist in Consumer and Community Banking's Data & Analytics team, you'll play a pivotal role in shaping JPMC's AI strategy, you'll enable a new paradigm of analysis and insights by helping make our extensive data assets AI-ready. Your expertise in Natural Language Processing (NLP), Artificial Intelligence (AI), and Machine Learning (ML) will be key to building innovative tools to enhance metadata quality and delivering actionable insights. You will collaborate closely with product and technology teams, creatively translating complex business challenges into scalable, data-driven solutions. Join a collaborative and thoughtful team where your problem-solving skills will drive data discoverability and strengthen governance across the organization. Job Responsibilities * Leverage statistical tools, machine learning, and generative AI to modernize data at scale * Apply NLP methods to analyze and extract information from large, diverse datasets * Identify and prototype creative solutions to address user needs and business challenges * Establish best practices and design pipelines for data validation and quality assurance * Develop data models and architectures to support metadata management * Collaborate with product and tech teams to translate business requirements into data-driven and AI-powered solutions Required Qualifications, Capabilities, and Skills * 5+ years of experience as a data science professional, or equivalent * Bachelor's degree in Computer Science, Computational Linguistics, or a related discipline * Proficiency in ML, NLP, and generative/agentic AI tools and technologies (e.g., Python, scikit-learn, Hugging Face, OpenAI) * Excellent communication and collaboration skills, with the ability to convey subject matter expertise and complex AI concepts to non-technical audiences * Strong organizational skills, including the ability to manage multiple projects, prioritize conflicting deadlines, and adapt to ambiguity Preferred Qualifications, Capabilities, and Skills * Master's degree or PhD in Computer Science, Computational Linguistics, or a related discipline * Experience with structured data, semantic vocabularies, knowledge graphs, and complex data ecosystems
$142.5k-210k yearly Auto-Apply 43d ago
Risk Management - Home Lending Strategic Analytics - Vice President
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210661911 JobSchedule: Full time JobShift: Day : Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Vice President in Loss Mitigation and Default Servicing Analytics within JPMorgan Chase's Risk Management team, you will lead a team of skilled analysts responsible for driving strategic initiatives in mortgage servicing. Your role will be crucial in shaping analytics strategies, fostering a collaborative and inclusive team environment, and delivering insights that influence senior stakeholders and support our commitment to responsible growth. Job Responsibilities: * Lead the development and execution of advanced analytics initiatives related to loss mitigation and default servicing, focusing on areas such as loan modification, foreclosure, bankruptcy. * Utilize SAS and SQL programming to synthesize large datasets, generating actionable insights and data-driven recommendations for senior leaders. * Collaborate with cross-functional teams, including risk management, data scientists, and operations, to ensure data quality and effective strategy execution. * Mentor and develop team members through regular one-on-one coaching, professional development, and performance reviews, fostering a culture of continuous learning and improvement. * Conduct weekly team meetings to provide updates on servicing strategy, recognize achievements, and promote team progress towards goals, while actively promoting diversity and inclusion. * Communicate complex analytical findings to senior stakeholders, ensuring clarity and impact, and deliver influential presentations to management. * Build and execute a strategic book of work, managing risks, deadlines, and dependencies, while ensuring accountability and timely escalation of issues. * Engage with stakeholders through regular one-on-one meetings, bringing agenda topics and following up on action items to maintain strong relationships. * Continuously improve processes, prioritize high-value work, and ensure robust controls are in place for key processes. * Actively seek and respond to feedback, promoting an inclusive environment where diverse perspectives are valued. Required Qualifications, Capabilities and Skills: * Bachelor's degree in Finance, Economics, Statistics, Mathematics, Computer Science, or a related field. * 7+ years of experience in analytics, with expertise in SAS and/or SQL programming (ORACLE, Teradata). * Proven leadership experience with a track record of managing and developing high-performing teams. * Strong analytical and problem-solving skills, with the ability to generate actionable insights. * Excellent communication and presentation skills, capable of conveying complex information to non-technical stakeholders. Preferred Qualifications, Capabilities and Skills: * An advanced degree is preferred. * Experience in mortgage servicing, risk analytics, or financial services. * Familiarity with advanced analytical tools and techniques, such as Tableau or Alteryx. * Demonstrated ability to lead strategic projects and mentor junior team members. * Experience working with geographically diverse teams is a plus. To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
$98k-140k yearly est. Auto-Apply 60d+ ago
Risk Management - Business Banking Credit Forecasting - Vice President
Jpmorgan Chase & Co 4.8
Columbus, OH jobs
JobID: 210658668 JobSchedule: Full time JobShift: Day : Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Vice President in Business Baking, you will manage the allowance process, ensuring effective risk assessment, performance tracking of the portfolio, and collaboration with stakeholders while mentoring junior analysts and providing strategic insights to senior management. Job Responsibilities: * Oversee forecasting and analytics for the BB portfolio to support allowance process. * Compile, interpret, and summarize data to provide information, prepare reports, and present findings, analyses, and recommendations to Senior Management. * Explain the model behavior and results, offering insights to support the outcomes from a business perspective. * Understand the credit forecast process, including the needs and rationale behind business decisions. * Coordinate interactions and partner with Controllers, Finance, P&A, Modeling, and MRGR to ensure consistency in the loss forecast. * Mentor and coach junior analysts to enhance their risk management skills and financial knowledge. * Implement and adhere to best practices, controls, and standards for all production processes. * Provide thought leadership on complex problems, guiding and influencing others to achieve results. Required qualifications, capabilities, and skills: * Master's degree in a quantitative discipline (e.g., Finance, Mathematics, Statistics, Economics) * Minimum 5+ years of related experience in Risk and/or Finance * Strong communication and interpersonal skills, essential for presenting to and collaborating with business partners and model end-users, including the ability to explain and present analyses * Strong analytical, interpretive, and problem-solving skills, with the ability to synthesize and analyze diverse information. * Experience managing complex processes that leverage data and models * Self-motivated and proactive, with the ability to work accurately under pressure to meet deadlines * Proven ability to communicate effectively within a team environment and interact across departments * Ability to clearly summarize and explain large and complex information to a wide range of audiences, including senior leaders, audit, controllers, finance, model developers, regulators, and controls * Proficiency in analytical languages (e.g., SAS, Python, R) To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
$98k-140k yearly est. Auto-Apply 36d ago
Vice President - Auto Fraud Risk Oversight
Jpmorganchase 4.8
Columbus, OH jobs
Are you ready to make a significant impact in fraud risk management at Chase Auto? As Vice President of Auto Fraud Risk Oversight, you'll champion the development and execution of robust fraud controls across our Origination, Collections, and Dealer network. This is your opportunity to shape the future of fraud prevention, collaborate with top talent, and drive meaningful change in a dynamic environment. Join us to lead strategic initiatives, challenge the status quo, and foster a culture of fraud awareness and prevention. Your expertise will help safeguard our business and customers while advancing your career in a high-visibility leadership role. As a Vice President of Auto Fraud Risk Oversight in Chase Auto Risk Management, you will serve as the principal risk liaison, overseeing and challenging fraud and credit abuse controls within our Origination & Collections functions and Dealer network. You'll lead efforts to identify, assess, and resolve fraud-related risks, ensuring our strategies remain effective and compliant with industry standards. This role offers the opportunity to collaborate across departments, influence senior leadership, and drive continuous improvement in fraud risk management practices. Job responsibilities Serve as the principal Risk liaison for fraud oversight in Originations, Collections, and Dealer network. Oversee and challenge automated and judgmental fraud decision processes, ensuring robust controls. Act as the primary Risk contact for fraud oversight of new initiatives and business changes. Maintain deep expertise in fraud detection and prevention strategies, providing credible challenge and recommendations. Coordinate with stakeholders to resolve fraud control gaps and implement timely improvements. Foster a culture of fraud awareness and prevention throughout the organization. Collaborate with cross-functional teams to develop and implement effective fraud risk management practices. Monitor and analyze fraud trends and patterns, delivering actionable insights to senior management. Develop and deliver fraud awareness training programs for employees and dealers. Prepare and present regular reports on fraud activities, trends, and mitigation efforts to senior management and committees. Maintain comprehensive documentation of fraud cases, investigations, and outcomes, partnering with Quality Assurance as needed. Required qualifications, capabilities, and skills Bachelor's degree in Finance, Business Administration, Risk Management, or related field. Minimum 5 years of experience in fraud risk management, with a focus on collections and dealer fraud. Strong analytical and problem-solving skills, with proven ability to interpret complex data and identify trends. Excellent communication and interpersonal skills, with the ability to influence and collaborate across all organizational levels. In-depth knowledge of fraud prevention techniques, industry best practices, and regulatory requirements. Demonstrated experience leading fraud investigations and implementing effective mitigation strategies. Ability to develop and deliver training programs on fraud awareness and prevention. Experience preparing and presenting reports to senior management. Proven track record of driving cross-functional collaboration and timely resolution of fraud cases. Strong organizational skills with attention to detail and documentation. Ability to work independently and exercise leadership courage in challenging the first line of defense. Preferred qualifications, capabilities, and skills Advanced degree (MBA, MS, or equivalent) in a relevant field. Experience in auto finance or automotive industry risk management. Familiarity with automated fraud detection systems and data analytics tools. Certification in fraud examination (CFE) or related professional credential. Experience developing and updating fraud-related policies and requirements. Knowledge of regulatory standards impacting auto finance and fraud risk. Experience partnering with Quality Assurance and compliance teams.
$98k-140k yearly est. Auto-Apply 56d ago
Risk Management - Business Banking Credit Forecasting - Vice President
Jpmorganchase 4.8
Columbus, OH jobs
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Vice President in Business Baking, you will manage the allowance process, ensuring effective risk assessment, performance tracking of the portfolio, and collaboration with stakeholders while mentoring junior analysts and providing strategic insights to senior management. Job Responsibilities: Oversee forecasting and analytics for the BB portfolio to support allowance process. Compile, interpret, and summarize data to provide information, prepare reports, and present findings, analyses, and recommendations to Senior Management. Explain the model behavior and results, offering insights to support the outcomes from a business perspective. Understand the credit forecast process, including the needs and rationale behind business decisions. Coordinate interactions and partner with Controllers, Finance, P&A, Modeling, and MRGR to ensure consistency in the loss forecast. Mentor and coach junior analysts to enhance their risk management skills and financial knowledge. Implement and adhere to best practices, controls, and standards for all production processes. Provide thought leadership on complex problems, guiding and influencing others to achieve results. Required qualifications, capabilities, and skills: Master's degree in a quantitative discipline (e.g., Finance, Mathematics, Statistics, Economics) Minimum 5+ years of related experience in Risk and/or Finance Strong communication and interpersonal skills, essential for presenting to and collaborating with business partners and model end-users, including the ability to explain and present analyses Strong analytical, interpretive, and problem-solving skills, with the ability to synthesize and analyze diverse information. Experience managing complex processes that leverage data and models Self-motivated and proactive, with the ability to work accurately under pressure to meet deadlines Proven ability to communicate effectively within a team environment and interact across departments Ability to clearly summarize and explain large and complex information to a wide range of audiences, including senior leaders, audit, controllers, finance, model developers, regulators, and controls Proficiency in analytical languages (e.g., SAS, Python, R) To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
$98k-140k yearly est. Auto-Apply 36d ago
Testing Automation Vice President
Jpmorganchase 4.8
Columbus, OH jobs
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. The team conducts User Acceptance Testing for applications used by Asset & Wealth Management Operations globally. The team is involved in all stages of Testing from Requirement Gathering, Test Planning/Design, test Execution, Defect Logging/Retesting & Final Product delivery. As the Testing Automation Vice President within Asset & Wealth Management Operations, you will develop automated QA practices for applications. The role is based in Columbus, US that has global ownership for delivering innovative automation solutions in response to increasing business demand and the ever-changing tech environment. The candidate must be a talented, hands-on technologist with a good understanding of emerging technologies, varied experience across a diverse technology stack, with a good grasp of software design & engineering concepts as well as strong leadership skills. An analytical mindset, creativity and commercial focus is core to the skills needed Job Responsibilities Guide Automation Testers on Frameworks, Automation Standards Code review and provide timely feedback Collaborate closely with technology & Business in BDD implementation Identify automation opportunities Manage Stakeholder Conduct Automation feasibility study Derive ROI Reporting on automation execution / Effort Estimation Required qualifications, capabilities and skills Practical experience in Test Automation using JAVA, Selenium, BDD Cucumber API testing and Database Knowledge. Expertise in BDD / TDD - Behavior Driven Development/ Test Driven Development Continuous Integration model development and build tools : IntelliJ/Eclipse, Jenkins/Jules, Maven, BitBucket/Git Understanding applications with Web services based implementation - REST and SOAP based Relational Databases hands on experience (Oracle, SQL, Hexadata ) Automation framework development using core Java Experience in Test management Tools Knowledge on Agile practices Cloud Services/Technologies - AWS/Azure/Google services/Kubernetes/ ZooKeeper/ Docker Preferred qualifications, capabilities and skills: 15+ years of experience in Automation and Manual testing Knowledge on one or more automation tools, SDLC and Agile Good project management and Stakeholder management Excellent negotiation skills & Decision making ability Strong problem solving and good analytical skills Ability to multi-task and test different applications relating to a release People management with 8 plus years experience
$98k-140k yearly est. Auto-Apply 14d ago
Consumer and Community Banking - Credit Decisioning Unit - Vice President
Jpmorganchase 4.8
Columbus, OH jobs
Play a pivotal role in developing and maintaining the newly created 1st line credit function within the Consumer and Community Banking (CCB) organization. As a Credit Decisioning Unit (CDU) Vice President within the CCB organization, you will be responsible and play a key role in defining the risk appetite for the Lending Business, managing credit risk, ensuring sound lending decisions, and maintaining portfolio health. You will collaborate with key partners in the Credit Risk and Finance organizations to shape credit strategies that align with the business and banks financial goals. Job responsibilities Support in building a robust platform and framework to be utilized at the highest level of Consumer and Community Banking Ensure the platform supports strategic initiatives and aligns with organizational goals Collaborate with cross-functional teams to ensure seamless integration and implementation Develop strategies for optimizing lending processes and practices Implement tools and methodologies to enhance lending efficiency and effectiveness Identify and define governance structures and risk appetite for lending activities Ensure compliance with regulatory requirements and internal policies Implement standards and practices that enhance clarity and accountability and promote consistency and transparency across the department Ensure proper measurement tools are in place to assess the performance impact of key business initiatives Continuously evaluate the health and performance of the overall portfolio using established reporting Required qualifications, capabilities, and skills 5+ years of experience in finance, data & analytics, strategy or program management Bachelor's Degree in business administration, management or a related field Experience in governance, risk management and compliance within the financial services industry Excellent organizational and communication skills Ability to work collaboratively with cross-functional teams Detail-oriented with a focus on accuracy and compliance Proficient in Microsoft Office Suite Preferred qualifications, capabilities, and skills Experience in Business Banking or retail lending Familiarity with competitive analysis and market insights Proficiency in data analysis tools and software Strong problem-solving skills and strategic thinking Ability to adapt to a fast-paced and dynamic environment To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
$98k-140k yearly est. Auto-Apply 52d ago
Service Design Vice President
Jpmorganchase 4.8
Columbus, OH jobs
As a Service Design Lead, Vice President in Serving Operations, you will play a pivotal role in shaping end-to-end customer and employee experiences by leveraging your deep expertise in service design and systems thinking. Spearhead strategically important initiatives, collaborating with diverse teams to develop innovative solutions that align with business objectives and enhance user satisfaction. As an expert in service design, apply your advanced knowledge of service design principles to create seamless, inclusive, and accessible experiences for our diverse workforce. Your strategic thinking, compelling storyboards, and guidance to cross-functional teams will be instrumental in delivering exceptional service experiences. Key responsibilities Develop and implement a comprehensive service strategy to focus on direct and indirect experiences and align business objectives and customer experience enhancement across multiple products and platforms Lead cross-functional teams to create storyboards, service blueprints, and research to identify pain points, opportunities for improvement, and champion innovation in products and features of moderate complexity Design service blueprints and document processes and touchpoints and incorporate inclusive design principles for seamless, personalized, and accessible experiences Create experience maps and service prototypes to illustrate customer journeys, with an iterative mindset for continuous refinement Collaborate with stakeholders and product partners to integrate customer-centric decision-making, inform prioritization, and develop experience-led metrics to align business goals Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in service design, experience design, or a related field, focusing on end-to-end customer experiences Proven record in innovative service design projects, including journey mapping, service blueprinting, and storyboarding Demonstrated expertise in creating direct and indirect experiences for diverse users Excellent presentation and communication skills with the ability to articulate design decisions to stakeholders at all levels Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals and objectives Experience with fast-paced, iterative design approaches involving frequent testing and refining of concepts Preferred qualifications, capabilities, and skills Experience working in complex business domains and/or large-scale enterprise environments Ability to understand and articulate how technical opportunities and constraints inform design solutions Translate complex user insights and behavioral data into actionable design recommendations that improve user satisfaction and business metrics
$98k-140k yearly est. Auto-Apply 16d ago
Vice President-Privacy Lead
Jpmorganchase 4.8
Columbus, OH jobs
Play a pivotal role in shaping and enhancing our data privacy program. This is an exciting opportunity to leverage your expertise to help us navigate privacy regulations and continue a culture of data protection. As a Vice President-Data Privacy Lead within the Asset & Wealth Management (AWM) team, you will be part of a group dedicated to creating business impact through the governance and implementation of privacy requirements. This role offers you an exceptional opportunity to join a high-profile organization delivering on the team goals and objectives. Job responsibilities Execute the 1st Line of Defense privacy operating model that adheres to firmwide requirements and applicable law. Support programs to enhance AWM's privacy program. Advise on privacy requirements for new initiatives. Ensure effective execution of privacy and data protection requirements, inclusive of privacy risk assessments, and management of procedures. Actively partner with the business and privacy teams to deliver required results. Engage in the appropriate committees and forums to provide transparency and collaborate with stakeholders on delivery of privacy initiatives. Assist the business with the design and execution of controls to address privacy business requirements and mitigate risks. Provide transparency through governance, reporting and metrics that support the privacy framework. Required qualifications, capabilities, and skills Experience in US privacy laws including the CCPA. Demonstrated ability in dealing with varied stakeholder groups. Experience in influencing and implementing change in complex environments. Ability to articulate and demonstrate thoughtful rationale in process and product design decisions with geographically dispersed teams. Strategic thinker that can anticipate and resolve issues with a sense of urgency. Strong communication skills, with the ability to interact effectively with both business partners and technical stakeholders. Exceptional presentation and influencing skills. Proficiency in MS Excel and PowerPoint. Preferred qualifications, capabilities, and skills Experience within the banking or financial services industry. Privacy certifications such as CIPP. Experience integrating artificial intelligence solutions to enhance project outcomes and decision-making. Experience implementing automation to streamline workflows and increase operational efficiency. Ability to foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies.
$98k-140k yearly est. Auto-Apply 30d ago
Content Designer, Vice President - Employee Tools
Jpmorganchase 4.8
Columbus, OH jobs
Elevate employee experience and the ability to self-service through strategic content design, fostering inclusive and intuitive digital experiences. As a Content Designer Vice President in Employee Experience, you will be accountable for building and executing content strategy and content design in service of priority employee products, such as Onboarding. Your responsibilities will include journey optimization and self-service content creation and management for internally-facing web portals, chat interfaces and mobile apps. You will have proven experience in developing and executing user-centric digital content strategies and scaled content creation in complex product spaces, and have demonstrated a strong track record of leveraging content governance models and standards to create engaging and impactful content at scale, as well as using data, discipline expertise, and relationship building/partnerships to prioritize and activate content to solve user issues and drive business goals. You will operate effectively, inclusively, and collaboratively, as proactively building strong partnerships is critical to gaining local product understanding and making exponential improvements to our content quality and effectiveness. You will be part of a product-aligned but centrally managed Content Strategy team, with shared responsibilities to product and broader discipline; owning employee journeys and self-service content, while contributing to the content community and centralized set of standards. Job responsibilities Operate as the lead content strategist, working alongside product owners, designer, engineering, research, and legal/compliance leads, to improve the holistic product experience and support employees with manual, automated, and personalized self-service through web, mobile, and virtual assistant channels. Oversee, execute and deliver user-centered content solutions that follow firm wide governance and best practices, and fulfill project requirements (business goals, user goals, controls, deadlines and quality). Contribute to evolving firm wide content standards, terminologies, content patterns and operations Partner with cross-functional product teams to ensure holistic and strategic journey optimization; create intuitive experiences and messaging, improve processes and workflows, ensuring legal and security compliance, executing on accessibility needs, etc. Use both quantitative and qualitative insights from a variety of sources (search, site analytics, employee feedback, etc.) to inform priorities, manage content backlogs, identify gaps and opportunities, report on content performance, and inform product managers and decision makers across a highly matrixed environment Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focusing on digital products and platforms Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites Expertise in written and verbal storytelling, crafting clear, engaging content that effectively clarifies complex concepts for diverse audiences, adhering to industry standards and best practices Advanced technical literacy and deep understanding of content platforms and their impact on user experience Experience analyzing documentation and developing a strategic approach to create or revise webpages/experience Preferred qualifications, capabilities, and skills Skilled at communicating your thinking and design decisions - you're able to bring people along on the journey with you Portfolio demonstrating content design experience
$98k-140k yearly est. Auto-Apply 50d ago
Global Supplier Services -Cybersecurity Assessor - Vice President
Jpmorganchase 4.8
Columbus, OH jobs
The Supplier Assurance Services (SAS) team performs comprehensive risk assessments of suppliers within JPMC's Corporate Third Party Oversight (CTPO) program. SAS also supports JPMC's Cybersecurity and Technology functions by designing and implementing controls and processes to further enhance the security posture of JPMC's supply chain. SAS is part of Global Supplier Services (GSS), reporting directly to JPMC's Global Head of Corporate Third Party Oversight. As the Supplier Cybersecurity Assessor VP within the Supplier Assurance Services (SAS) team, you will perform technology and cybersecurity control assessments of supplier environments, including their services hosted in public cloud providers. You will evaluate the effectiveness of controls in supplier infrastructure, application stacks, cloud hosts, and other technologies. You will ensure the confidentiality and integrity of JPMC's data stored in Supplier environments or ensure the availability of JPMC's services provided by suppliers. In order to effectively assess suppliers, you will stay informed of the latest cyber risks in the industry and current adversarial tactics, techniques, and procedures. Your leadership skills and proven ability to function with minimal day-to-day oversight will help you to navigate complex stakeholder organizations and sensitive JPMC supplier relationships. Your work in SAS will be a critical component of JPMC's overall defensive risk posture. Job responsibilities Partner with internal and external stakeholders, review supplier security stacks and conduct field work to ensure they are complete and meet JPMC expectations. Provide cybersecurity risk and controls expertise during the onsite / virtual assessment of the supplier controls environment. Identify cybersecurity risks and weaknesses within suppliers' IT and hosted cloud environments and document remediation plans. Identify opportunities for process improvements to deliver increased operational efficiency and opportunities for improving supplier posture including expanded monitoring, key risk indicator tracking, etc. Required qualifications, capabilities, and skills 7+ years of experience in Technology, Technology Risk & Controls, Cyber Operations, Application Security, Cloud Security (SaaS, PaaS & IaaS), Network Security, or Cyber Resiliency within a large enterprise-level environment. Subject Matter Expertise of cybersecurity operations including defensive architectures and processes to combat adversarial activities Proficient in techniques for incident management, incident handling, incident investigations, root cause analysis, and related processes Strong written and verbal presentation skills at the senior management level including ability to describe cyber risks in terms relatable to business stakeholders Experience debating issues with senior decision makers and pushing back when necessary Preferred qualifications, capabilities, and skills Hands-on, practical experience in red teaming, blue teaming or penetration testing is a plus CISSP, CCSP or similar certifications are a plus
$98k-140k yearly est. Auto-Apply 60d+ ago
Risk Management - Risk Oversight Lead for International Payments - Vice President
Jpmorganchase 4.8
Columbus, OH jobs
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As the Oversight Lead for International Payments Vice President in the Consumer 2nd Line of Defense (2LOD) Risk Management organization, you will play a pivotal role in safeguarding our cross-border payments, including wires and blockchain transactions. You will be responsible for identifying, assessing, and mitigating risks associated with cross-border payments, such as fraud, scams, compliance, and operational vulnerabilities. The ideal candidate will develop and implement comprehensive risk management strategies, ensure adherence to international regulations, and serve as a key advisor to senior leadership on potential threats and opportunities in an evolving global landscape. In this role, you will provide independent oversight, guidance, and challenge to the first line of defense (front-line business units) to ensure that risks associated with wires and blockchain payments are effectively managed and remain within the organization's risk appetite. Responsibilities include reviewing product and feature designs, developing and implementing robust risk management frameworks and policies tailored to the unique complexities of both traditional fiat and digital assets. You will also partner with Legal, Compliance, and Controls teams to address emerging issues and provide timely, actionable guidance. Additionally, you will communicate critical product challenges and risk insights to senior leadership, helping to shape strategic decisions and drive continuous improvement in our risk management practices. Job Responsibilities Look for ways payment use cases can potentially facilitate fraud and scam scenarios, as well as operational and reputational risk Evaluate new payment features or modifications to existing services to ensure that the Product team has identified all the risks and has included appropriate controls to mitigate risks Know the international payment flows you oversee just as well as the Product team Have a working knowledge of cross-border controls that are used to mitigate inherent risk in Digital and Blockchain Collaborate with the business to solve problems but escalates within the risk management framework when the business exposes the bank to risk in an unsafe way Work effectively as an individual contributor and collaborative team member on simultaneous projects Possess excellent verbal and written communication skills and the ability to interact professionally with executives, managers, and subject matter experts Deconstruct and explain complex concepts and issues in a business-friendly manner to senior/executive management Required qualifications, capabilities, and skills A minimum of 6+ years of experience in risk management, specifically within the payments, banking, or financial services industry with international exposure. A Bachelor's degree in Finance, Business Administration, Economics, or a related field Deep understanding of international payment systems (e.g., Swift, remittances, real time payments) and digital asset protocols, as well as relevant global regulatory landscapes. Excellent problem-solving, decision-making, and communication skills, with the ability to influence and build relationships across global teams. Ability to defend positions and influence with quantitative analysis developed with an analytical team. Preferred qualifications, capabilities, and skills Master's degree or MBA preferred To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
$98k-140k yearly est. Auto-Apply 36d ago
Vice President- Data Privacy Lead
Jpmorganchase 4.8
Columbus, OH jobs
Play a pivotal leadership role in shaping and enhancing our data privacy program. This is an exciting opportunity to leverage your expertise to help us navigate privacy regulations and continue a culture of data protection. As a Data Privacy Lead-Vice President within the Asset & Wealth Management (AWM) team, you will be part of a group dedicated to creating business impact through the governance and implementation of privacy requirements. This role offers you an exceptional opportunity to join a high-profile organization delivering on the team goals and objectives. Job Responsibilities Execute the 1st Line of Defense privacy operating model that adheres to firmwide requirements and applicable law. Lead and support programs to enhance AWM's privacy program. Advise on privacy requirements for new initiatives. Ensure effective execution of privacy and data protection requirements, inclusive of privacy risk assessments, and management of procedures. Actively partner with the business and privacy teams to deliver required results. Engage in the appropriate committees and forums to provide transparency and collaborate with stakeholders on delivery of privacy initiatives. Assist the business with the design and execution of controls to address privacy business requirements and mitigate risks. Support the business preparing for privacy related exams, compliance tests and audits. Provide transparency through governance, reporting and metrics that support the privacy framework. Lead, mentor, and develop a team of professionals in a way that promotes a culture of excellence, continuous learning, and supports their professional goals. Required Qualifications, Capabilities And Skills Experience building and managing privacy programs in regulated financial institutions Expertise in privacy laws including CCPA. Experience in privacy program implementation and advising on privacy requirements. Demonstrated ability in dealing with varied stakeholder groups. Experience in influencing and implementing change in complex environments. Ability to articulate and demonstrate thoughtful rationale in process and product design decisions with geographically dispersed teams. Strategic thinker that can anticipate and resolve issues with a sense of urgency. Ability to communicate effectively with senior business leaders as well as technical stakeholders. Exceptional presentation and influencing skills. Excellent working knowledge of MS Excel and PowerPoint. Strong leadership and team management skills, with a track record of building and leading high-performing teams. Preferred Qualifications, Capabilities And Skills Experience within the banking or financial services industry. Privacy certifications such as CIPP. Integrate artificial intelligence solutions to enhance project outcomes and decision-making. Implement automation to streamline workflows and increase operational efficiency. Foster a culture of innovation by encouraging creative problem-solving and the adoption of new technologies.
$98k-140k yearly est. Auto-Apply 17d ago
Risk Management - Risk Oversight Lead for Faster Payments - Vice President
Jpmorganchase 4.8
Columbus, OH jobs
Bring your expertise to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Risk Management Oversight Lead for Faster Payments Vice President in the Consumer & Business Banking Risk Management group, you will play a pivotal role in safeguarding our payment products and services. You will evaluate and recommend effective fraud and scam controls to Chase's agile product owners for both new business initiatives and existing payment processes. Leveraging your expertise in Zelle, RTP, FedNow, etc. and other innovative payment features, you will proactively identify and assess potential risk scenarios. You will serve as a key member of the Risk Oversight team's second line of defense, reviewing product and feature designs and advising on robust controls to ensure secure and resilient payment solutions for our customers. You will work in partnership with Legal, Compliance, and Controls teams to address emerging issues and concerns, providing timely and actionable guidance and communicate critical product challenges and risk insights to senior leadership, helping to shape strategic decisions and drive continuous improvement in our risk management practices. Job Responsibilities Identify ways new and existing payment use cases can potentially facilitate fraud and scam scenarios, as well as facilitate operational and reputational risk Demonstrate working knowledge of cross-channel controls that are used to mitigate new and inherent risk in Digital Understand the faster payment rails, processes and flows you oversee just as well as the Product team Represent the interests of stakeholders in risk management Collaborate with the business to solve problems but escalates within the risk management framework when the business exposes the bank to risk in an unsafe way Remain abreast of new/changes in provisioning, tokenization, authentication, technology, and digital financial services Deconstruct and explain complex concepts and issues in a business-friendly manner to senior/executive management Work effectively as an individual contributor and collaborative team member on simultaneous projects Work well in a team environment, including cross-functional teams Required qualifications, capabilities, and skills Bachelor's degree Minimum of 7 years in a Risk function (Fraud, Scams, or Reputational Risk) Experience with faster payments, i.e. Zelle, RTP, FedNow, etc. Ability to defend positions and influence with quantitative analysis developed with an analytical team Ability to work effectively with both business and technically oriented individuals Excellent written and verbal communication skills
$98k-140k yearly est. Auto-Apply 14d ago
Risk Management - Capital Forecasting and Analytics - Vice President
Jpmorganchase 4.8
Columbus, OH jobs
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Vice President in Basel Capital Analytics and Forecasting, you will lead and manage forecasting and analytics, ensuring effective risk assessment, performance tracking of the portfolio, and collaboration with stakeholders while mentoring other team members and providing strategic insights to senior management. This role is critical in supporting the organization's capital analytics & forecasting strategy, ensuring regulatory compliance, and providing actionable insights to senior leadership. You will combine strong technical expertise with leadership skills and a deep understanding of financial services and capital. Job Responsibilities: Lead forecasting and analytics efforts for CCB Basel Capital and Forecasting to support CCAR/RA & Budget deliverables. Develop and maintain advanced analytical tools for RWA forecast, pricing, and model development, collaborating with modeling and business partners. Monitor and evaluate portfolio trends and performance metrics to identify areas for improvement and optimization. Gather, interpret, and summarize data to provide insights, prepare reports, and present findings to Senior Management. Clarify Basel model/rule behavior and results, offering business perspective insights to support outcomes. Ensure compliance with existing risk and control structure while driving future enhancements to risk and control structure, coordinate and collaborate with Controllers, Modeling, and Production teams. Mentor other team members to enhance their risk management skills and financial knowledge. Required qualifications, capabilities, and skills: Minimum 5+ years of related experience in Risk and/or Finance Strong communication and interpersonal skills and the ability to present complex analytics and forecasts to non-technical stakeholders Strong written communication for preparing reports, executive summaries, and documentation. Ability to influence decision-making through data-driven insights. Strong analytical, interpretive, and problem-solving skills, with the ability to synthesize and analyze diverse information. Prior experience with Basel Capital (Basel III & Basel 3 Endgame), stress testing (CCAR) and / or risk appetite Project Management Skills -- well-organized, structured approach. Ability to achieve tight timelines on complex deliverables. Ability to manage and prioritize projects across cross-functional groups Ability to clearly summarize and explain large and complex information to a wide range of audiences, including senior leaders, audit, controllers, finance, model developers, regulators, and controls Proficiency in analytical languages (e.g., SAS, Python, SQL) Preferred qualifications, capabilities, and skills Deep credit risk experience in one or more consumer credit portfolios (i.e. Mortgage, Home Equity, Credit Card, Auto/Lease, Business Banking), Chase LOB data/product experience a plus. To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
$98k-140k yearly est. Auto-Apply 60d+ ago
U.S. Private Bank - Private Banker - Vice President
Jpmorganchase 4.8
Cincinnati, OH jobs
We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan's U.S. Private Bank. If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level. As a Private Banker in the U.S. Private Bank, you are responsible for advising families on building, preserving and managing their wealth. You will use your knowledge of investments, financial planning, credit and banking to both advise current clients on all aspects of their balance sheet and generate new client acquisition. You will be part of a local team and supported by an institutional platform that has the resources, specialists and intellectual capital to help you advise clients on achieving their desired goals. Job Responsibilities Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client experience Generate business results and acquire new assets, both from existing client base and new client acquisition Advise clients on their overall balance sheet, including asset allocation, investment management, wealth planning, credit and banking needs Partner with internal specialists to provide interdisciplinary expertise to clients when needed Connect your clients across all lines of business of J.P. Morgan Chase & Co. Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals based planning approach Strictly adhere to all risk and control policies, regulatory guidelines and security measures Required Qualifications, Capabilities, and Skills Six plus years of work experience in Private Banking or Financial Services Bachelor's Degree required Series 7, 66 and Insurance licenses required for position; unlicensed candidates considered, but required to obtain licenses within 90 days of start date Proven sales success and strong business acumen Strong community presence with an established network Experience or demonstrated understanding of investments, wealth planning, credit and banking concepts Focuses on the client experience and works tirelessly on the client's behalf Preferred Qualifications, Capabilities, and Skills MBA, JD, CFA, or CFP preferred Proactive, takes initiative, and uses critical thinking to solve problems Dynamic and credible professional who communicates with clarity and has exceptional presentation skills Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their business Experience with and in-depth knowledge of the equity and fixed income markets and alternative investments, including Hedge Funds, Private Equity and Real Estate
$97k-138k yearly est. Auto-Apply 60d+ ago
Affluent - JPMorgan Chase Private Client Business Practices Analyst, Vice President
Jpmorganchase 4.8
Ohio jobs
Are you passionate about: making an impact; building end-to-end processes and solutions; enabling the team to deliver an exceptional client experience all while protecting the firm, its employees, and customers? Join the JPMorgan Private Business Practices Team, where you'll have the opportunity to lead impactful projects, collaborate with industry experts, collaborate with leaders across lines of business, and shape the future of our new business. We are seeking a leader with strong analytical and problem-solving skills, a high degree of intellectual curiosity and a willingness to “roll up their sleeves” in a wide variety of activities. Any successful candidate will be a culture carrier, aspire to embody the firm's leadership attributes and want to be a leader on a team focused on collaboration and shared accountability. As a JPMorgan Private Client Business Practices Analyst within the JPMorgan Private Business Practices Team, you will lead impactful projects, collaborate with industry experts, and shape the future of our new business. You will have the opportunity to leverage your analytical skills to design and develop business strategies, manage a diverse team, promote cross-functional collaboration, conduct in-depth analysis, oversee report production, and build strong relationships with stakeholders. You will work with Affluent partners to organize, manage and oversee a variety of activities aligned with our Private Client business model. You will work closely with peer groups across the Consumer and Community Bank and Asset & Wealth Management Lines of Businesses and other cross functional teams to plan, coordinate and deliver initiatives. Job Responsibilities Business Objective: Own the creation of business processes and controls to maintain compliance by partnering with stakeholders within the Business, Legal, Risk, Controls and Compliance. Project Management: Manage smaller projects supporting the JPMorgan Private Client agenda and the implementation of processes and controls. Relationship Building: Establish strong working relationships with workstream leads, business stakeholders, peers, and subject matter experts. Communication: Operate as the voice of the project, producing or contributing to various reporting needs, and facilitating meetings at the business, operational, and project levels. Communication/presentation: Influence business leaders and stakeholders in a meaningful and actionable manner with excellent written and verbal communication skills Analysis: Partner with stakeholders to identify gaps and determine root cause of control breaks Analysis: Create and perform ongoing analysis of KRI/KPI and develop ad-hoc reports as requested to support business-related programs and strategies Required Qualifications, Capabilities, and Skills Education: BA/BS degree required Experience: 5 + years of project management and process design experience within the Consumer/Business Deposit, Home Lending, or Wealth businesses Organizational Skills: Highly organized and detail-oriented with a structured/analytical approach to problem-solving and the ability to help drive decisions. Communication Skills: Excellent written and verbal communication skills with the ability to work with senior management and create executive-level presentations; strong proficiency in MS Suite of products is a must. Teamwork: Team player with the ability to build strong cross-business relationships Adaptability: Ability to work autonomously to drive change, demonstrating flexibility and adaptability to shifting priorities; effectively manages competing priorities to achieve optimal results in a fast-paced, results-driven environment. Preferred Qualifications, Capabilities, and Skills Expertise: Proficient knowledge of control and risk management concepts and experience working within Control framework and platforms (CORE, ELA, Obligation mapping) Cultural Fit: Passionate culture carrier with grit, tenacity, customer obsession, and a balanced focus on ‘the what' and ‘the how'
$98k-140k yearly est. Auto-Apply 15d ago
Card Loss Forecasting - Vice President
Jpmorganchase 4.8
Ohio jobs
JPMorgan Chase & Co. is a global leader in financial services, offering investment banking, consumer and small business services, commercial banking, and asset management. Serving millions of consumers and top corporate clients, the firm operates under the J.P. Morgan and Chase brands. The Chase Consumer & Community Banking division provides a wide range of financial services, while the Credit Loss Forecasting team plays a crucial role in managing credit card portfolio health and risk assessment. Chase Consumer & Community Banking (CCB) serves consumers and small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Types of risk that occur in consumer businesses include fraud, reputation, operational, credit, market and regulatory, among others. Within CCB Risk Management, our Credit Loss Forecasting team is responsible for forecasts of credit card delinquencies, charge-offs, and recovery of charge off accounts for budget planning, monthly outlook, and Investor Day based on various macroeconomic scenarios, and in partnership with P&A, collections, and risk strategy teams. This team is also responsible for monitoring the health of the credit card portfolio and updating stakeholders and senior management on emerging trends. As a professional within the Card Loss Forecasting team, you will be responsible for credit forecasting for the $220B credit card portfolio. This includes producing credit card delinquency and loss forecasts by portfolio segments and providing analytical insights to senior management. This role provides an exciting opportunity to develop your skills in a fast-paced environment. Financially, credit card represents the majority of Chase's consumer credit losses. As a result, forecasted credit card losses are a focus of senior leaders, regulators, and investors, as illustrated by the extensive coverage of card losses at Investor Day and quarterly earnings. Job responsibilities Produce the credit card loss forecast for bank-wide budget, including forecasts for several discrete segments including policy losses, bankruptcy, deceased and recoveries and reversals Build out, analyze and modify origination vintage and product level forecasts Analyze and understand loss forecasting quantitative model output Work with Finance, Modeling, and Risk Strategy teams to understand changes in the portfolio, model, or strategies and apply adjustments as needed Create and deliver presentations and other summarizations for Executive Leadership Create and run sensitivity scenarios based on economic conditions and management direction Complete ah hoc analysis Monitor and present delinquency and loss forecasts to key line of business partners Create and validate regulatory reporting Provide insight for senior management via regular risk deep dives Demonstrate initiative and the ability to work on multiple projects with limited guidance, while mentoring and coaching junior analysts to develop their risk management skills and finance knowledge. Required qualifications, capabilities and skills A Bachelor's or Master's Degree in a quantitative discipline (Finance, Accounting, Business, Stats, Economics, Math, Engineering) or equivalent work/training Minimum 5 years of credit risk management, loss forecasting, statistical modeling, model execution and/or consulting experience Minimum 7 years of related analytical experience Proficiency in Microsoft Office suite of products (Advanced Excel, and PowerPoint) Credit risk experience in one or more US consumer credit portfolios (i.e. U.S. Mortgage, Credit Card, Automotive, Business Banking, Wealth Management, Private Banking) preferred Strong knowledge of Python, SAS, SQL preferred Strong analytical, interpretive, and problem solving skills with the ability to interpret large amounts of data and its impact in both operational and financial areas Excellent oral and written communication and presentation skills
$98k-140k yearly est. Auto-Apply 36d ago
SVP, SMB Digital Sales
Us Bank 4.6
Vice president job at U.S. Bank
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One. Job Description The SVP, SMB Digital Sales is responsible for banking product sales to small and medium-sized business customers, interacting in US Bank's digital channels. This leader must be sales and customer-focused, and will drive opportunities for revenue growth and optimization of sales activities. This leader will collaborate with product and marketing partners on launching new growth initiatives, and improving operational efficiency, productivity, and controls. This individual provides leadership to a large team of direct sales personnel, organized by product and acquisition funnel stage. This role reports directly to the SVP, Business Banking GTM and Business Development. ESSENTIAL FUNCTIONS: * Shape Direct Sales Strategy: Define the vision, strategic direction, and operational plans needed to exceed customer expectations and sales goals. Coordinate between centralized sales support teams, marketing, and product groups on strategic initiatives. Maintain awareness of the competitive environment and recommend strategies to increase sales performance and revenue. * Accelerate Revenue Growth: Responsible for driving annual sales revenue growth, including forecasting performance and tracking results. Monitor sales, revenue, and funnel performance across products sales and customer acquisition funnel * Enhance Sales Effectiveness: Identifies opportunities for efficiency and growth, and drives the development of collateral material, sales training, operational procedures, and systems requirements to ensure sales personnel are set up for success. * Build a High-Performing Sales Organization: Manage a team of 50+ sales personnel and leaders. Drive talent management and development. Make decisions around staffing, appraisals, promotions, salary, and terminations. * Compliance: Ensures compliance with all U.S. Bancorp policies and procedures such as the Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, etc. Essential Qualifications: This is a senior level, highly seasoned and experienced position requiring strong leadership and management skills. The position requires a thorough knowledge of sales concepts and the bank's products in order to respond to customer inquiries from small and medium-sized businesses, and drive sales revenue. * 10 years of banking experience * 8 or more years of sales management/leadership experience * MBA preferred * Well-developed leadership abilities and strategic management skills. * Proven experience in sales management and business development * Knowledge of banking products * Experience in team leadership, mentorship, and performance management * Well-developed verbal and written communication skills * Strong analytical mindset, decision-making, and problem-solving skills * Strong interpersonal and influence/partnership skills * Good organizational and project management skills * Proficiency in CRM tools and sales analytics platforms If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): * Healthcare (medical, dental, vision) * Basic term and optional term life insurance * Short-term and long-term disability * Pregnancy disability and parental leave * 401(k) and employer-funded retirement plan * Paid vacation (from two to five weeks depending on salary grade and tenure) * Up to 11 paid holiday opportunities * Adoption assistance * Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $170,255.00 - $200,300.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
$170.3k-200.3k yearly 20d ago