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Working at U.S. Cellular

Zippia score 4.0

Overview

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U.S. Cellular overview

Industry
Telecommunications
Revenue
$4.2B
Headquarters
Chicago, IL
Employees
5,000
Founded in
1983
Website
Organization type
Public
Social media
U.S. Cellular's "Dynamic Organization" is a business model based on a simple concept: effective leaders create satisfied associates, who in turn deliver outstanding customer service that produces profitable business results. Leaders provide the tools and training to our front-line associates, who are empowered to make the best decisions on behalf of our customers. We're guided by our core values of customer focus, respect for associates, ethics, pride, empowerment and diversity. These aren't just words, they're words we live by. Together this model has helped us build one of the highest customer satisfaction and loyalty ratings in the industry.
The staff at U.S. Cellular come from unusually diverse demographic backgrounds. The company is 50.4% female and 31.9% ethnic minorities. Despite its diversity in other areas, U.S. Cellular employees are noticeably lacking in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 70.0%. Employees seem to enjoy working in an otherwise diverse workplace that is dominated by members of the Democratic Party. U.S. Cellular has great employee retention with staff members usually staying with the company for 4.2 years.The average employee at U.S. Cellular makes $44,716 per year. Pay at U.S. Cellular is significantly lower than some of its highest paying competitors, like TracFone Wireless, Virgin Mobile USA, and Qwest, which pay $86,518, $84,182, and $66,373, respectively.
A large telecommunication company with 5,000 employees and an annual revenue of $4.2B, U.S. Cellular is headquartered in Chicago, IL.

U.S. Cellular's mission statement

We strive to build a connection with our communities that extends beyond our business by supporting a cause that strengthens every neighborhood where we live and work.

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2.6/5

U.S. Cellular employee reviews

Based on 9 ratings

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U.S. Cellular employee reviews

U.S. Cellular employee reviews
2.6/5

Based on 9 ratings

Work at U.S. Cellular? Share your experience.
Employee reviews
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4.0
A zippia user wrote a review on Oct 2021
Pros of working at U.S. Cellular

Culture

Cons of working at U.S. Cellular

Ability to leverage my greatest strengths

U.S. Cellular benefits

Supporting non-profit organizations focused on developing children and teens.

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4.0
A zippia user wrote a review on Oct 2020
Pros of working at U.S. Cellular

Team collaboration and the skills I’ve learned from driving results to relatively

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5.0
A zippia user wrote a review on Jan 2020
Pros of working at U.S. Cellular

Worked at US Cellular for 8 years. The culture and the people I've worked with over the years have been great.

Cons of working at U.S. Cellular

No complaints

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4.0
A zippia user wrote a review on May 2019
Pros of working at U.S. Cellular

There is no shortage of challenging projects.

Cons of working at U.S. Cellular

The biggest thing I don't like about US Cellular is business people being hired in technical positions who are not technical but think they are. As a result, some bad decisions are made where technical people wind up cleaning up their mess.

U.S. Cellular benefits

There are three nice benefits of this company. The company matches up to 5% on its 401k plan, it's one of the few companies that still offers a pension plan, and the bonuses are very nice.

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2.0
A zippia user wrote a review on Jul 2018
Pros of working at U.S. Cellular

It is very nice working with customers and helping them find products to fit their needs. I felt knowledgeable and well trained.

Cons of working at U.S. Cellular

The atmosphere is very cult like - live and die by it!

U.S. Cellular benefits

The discounts are tremendous!

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The team at U.S. Cellular

  • The key people at U.S. Cellular is Anna Fairbanks.
Key people
Anna Fairbanks

U.S. Cellular rankings

U.S. Cellular is ranked #67 on the Best Telecommunication companies to work for in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

U.S. Cellular salaries

Average U.S. Cellular salary
$44,716
yearly
$21.50 hourly
Updated March 14, 2024

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U.S. Cellular diversity

9.8
Diversity score
We calculated U.S. Cellular’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of U.S. Cellular’s workforce.
U.S. Cellular diversity summary. Zippia estimates U.S. Cellular's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated U.S. Cellular's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of U.S. Cellular's workforce.
  • U.S. Cellular has 5,000 employees.
  • 50% of U.S. Cellular employees are women, while 50% are men.
  • The most common ethnicity at U.S. Cellular is White (68%).
  • 12% of U.S. Cellular employees are Hispanic or Latino.
  • 9% of U.S. Cellular employees are Black or African American.
  • The average employee at U.S. Cellular makes $44,716 per year.
  • U.S. Cellular employees are most likely to be members of the democratic party.
  • Employees at U.S. Cellular stay with the company for 4.2 years on average.

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U.S. Cellular office locations

U.S. Cellular is headquartered in Chicago, IL

Biggest U.S. Cellular locations

RankCityJob countAvg. salary
1Chicago, IL10$45,425
2Madison, WI4$44,315

U.S. Cellular financial performance

9.8
Performance score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

U.S. Cellular currently has 4.2B in revenue. U.S. Cellular's most recent quarter produced 963.0m (q3'2023).

U.S. Cellular annual revenue

$4B
$3B
$3B
$2B
$834M
$0
2017
2018
2019
2020
2021
2022

Highest paying U.S. Cellular competitors

Compare U.S. Cellular salaries to competitors, including TracFone Wireless, Virgin Mobile USA, and Qwest. Employees at TracFone Wireless earn the highest average yearly salary of $86,518. The salaries at Virgin Mobile USA average $84,182 per year, and the salaries at Qwest come in at $66,373 per year.
RankCompanyAverage salaryJobs
1$86,5180
2$84,1820
3$66,3730
4$64,4430
5$58,8150
6$58,5610
7$57,1050
8$52,4130
9$49,4410
10$47,2010
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    Updated March 14, 2024

    Zippia gives an in-depth look into the details of U.S. Cellular, including salaries, political affiliations, employee data, and more, in order to inform job seekers about U.S. Cellular. The employee data is based on information from people who have self-reported their past or current employments at U.S. Cellular. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by U.S. Cellular. The data presented on this page does not represent the view of U.S. Cellular and its employees or that of Zippia.

    U.S. Cellular may also be known as or be related to U.S. Cellular, U.s. Cellular, UNITED STATES CELLULAR CORP, US Cellular, United Cellular Inc, United States Cellular Corp. and United States Cellular Corporation.