0 selections
0 selections

The Culture At U.S. Cellular

Information provided by the company
You can sell technology or you can impact lives through technology. At U. S. Cellular , we believe in teaching people how they can apply today's best technology to create better in their lives-better connections with family and friends and better efficiencies with their time and money.
Show More
Enthusiastic, customer-focused, passionate, and caring, you'll be more than the face of our company-you'll be the heart and soul of our customer experience, the essence of what makes us unique, and the reason we're better than the rest. We invite you to thrive within our dynamic call center environment.
Show More
At U. S. Cellular you'll portray the values that make up our "Dynamic Organization," and be able to inspire your team of associates to help one another provide the best customer experience to achieve winning business results.
Show More
Your solutions positively impact the way they live their lives and become the driving force behind our customers' excitement in recommending us to family and friends.
You can count on us for the rewards, recognition and teamwork that make our company a place where people love coming to work.

U.S. Cellular Overview

U.S. Cellular's "Dynamic Organization" is a business model based on a simple concept: effective leaders create satisfied associates, who in turn deliver outstanding customer service that produces profitable business results. Leaders provide the tools and training to our front-line associates, who are empowered to make the best decisions on behalf of our customers. We're guided by our core values of customer focus, respect for associates, ethics, pride, empowerment and diversity. These aren't just words, they're words we live by. Together this model has helped us build one of the highest customer satisfaction and loyalty ratings in the industry.
The staff at U.S. Cellular come from unusually diverse demographic backgrounds. The company is 50.8% female and 31.5% ethnic minorities. Despite its diversity in other areas, U.S. Cellular employees are noticeably lacking in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 70.0%. Employees seem to enjoy working in an otherwise diverse workplace that is dominated by members of the Democratic Party. U.S. Cellular has great employee retention with staff members usually staying with the company for 4.1 years. The average employee at U.S. Cellular makes $41,746 per year. Pay at U.S. Cellular is significantly lower than some of its highest paying competitors, like NII Holdings, TracFone Wireless, and Intouch Communications, which pay $96,196, $74,372, and $68,204, respectively.
A large telecommunication company with 5,900 employees and an annual revenue of $4.0B, U.S. Cellular is headquartered in Chicago, IL.

The Organization’s Mission

We are earnest about achieving superior results.

Industry

Telecommunications

Revenue

$4.0B

Employees

5,900

Founded in

1983

Headquarters

Chicago, IL

Website

www.uscellular.jobs

Organization Type

Public

Is This Your Company?

U.S. Cellular Employee Reviews

Zippia Official Logo

4.0

Zippia UserOctober 2021

4.0

Zippia Official LogoZippia UserOctober 2021

What Do You Like About Working There?

Culture

What DON'T You Like About Working There?

Ability to leverage my greatest strengths

What Are Your Favorite Benefits/Perks?

Supporting non-profit organizations focused on developing children and teens.
Zippia Official Logo

4.0

Zippia UserOctober 2020

4.0

Zippia Official LogoZippia UserOctober 2020

What Do You Like About Working There?

Team collaboration and the skills I’ve learned from driving results to relatively
Zippia Official Logo

5.0

Zippia UserJanuary 2020

5.0

Zippia Official LogoZippia UserJanuary 2020

What Do You Like About Working There?

Worked at US Cellular for 8 years. The culture and the people I've worked with over the years have been great.

What DON'T You Like About Working There?

No complaints
Zippia Official Logo

4.0

Zippia UserMay 2019

4.0

Zippia Official LogoZippia UserMay 2019

What Do You Like About Working There?

There is no shortage of challenging projects.

What DON'T You Like About Working There?

The biggest thing I don't like about US Cellular is business people being hired in technical positions who are not technical but think they are. As a result, some bad decisions are made where technical people wind up cleaning up their mess.

What Are Your Favorite Benefits/Perks?

There are three nice benefits of this company. The company matches up to 5% on its 401k plan, it's one of the few companies that still offers a pension plan, and the bonuses are very nice.
Zippia Official Logo

2.0

Zippia UserJuly 2018

2.0

Zippia Official LogoZippia UserJuly 2018

What Do You Like About Working There?

It is very nice working with customers and helping them find products to fit their needs. I felt knowledgeable and well trained.

What DON'T You Like About Working There?

The atmosphere is very cult like - live and die by it!

What Are Your Favorite Benefits/Perks?

The discounts are tremendous!
Anonymous review of U.S. Cellular

Do you work at U.S. Cellular? Rate U.S. Cellular as an Employer.

How would you rate working at U.S. Cellular?

Work at U.S. Cellular? Share your experience anonymously.

What do you like about working for U.S. Cellular?

The Team At U.S. Cellular

Key People

Laurent C. Therivel

U.S. Cellular Company Rankings

U.S. Cellular is ranked #60 on the Best Telecommunication Companies to Work For in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

U.S. Cellular Salaries

How much does U.S. Cellular pay?
The national average salary for a U.S. Cellular employee in the United States is $41,746 per year. Employees in the top 10 percent can make over $72,000 per year, while employees at the bottom 10 percent earn less than $24,000 per year.
8.8
Salary Score
Average U.S. Cellular Salary
$41,746 yearly
$20.07 hourly
Updated May 26, 2022
$24,000
10 %
$41,000
Median
$72,000
90 %
Average Employee Earnings

Highest Paying Jobs At U.S. Cellular

RankJob TitleAvg. SalaryHourly Rate
1Applications Developer$108,026$52
2Network Field Engineer$106,383$51
3Business Analyst$105,228$51
4Business Consultant$99,816$48
5Team Leader$95,183$46
6Radio Frequency Engineer$82,469$40
7Sales Manager$78,586$38
8Service Technician$45,147$22
9Administrative Assistant$43,312$21
10Wireless Consultant$41,888$20
11Account Executive$39,487$19
12Sales Associate$38,303$18
13Customer Relations Specialist$35,978$17
14Store Manager$33,237$16
15Customer Service Representative$32,605$16
16Technical Support Specialist$31,620$15
17Call Center Representative$27,503$13
18Cashier$27,458$13

U.S. Cellular Demographics Summary

9.7
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

U.S. Cellular Gender Distribution

Male
Male
49%
Female
Female
51%

Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for U.S. Cellular. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:

  • U.S. Cellular has 5,900 employees.

  • 51% of U.S. Cellular employees are women, while 49% are men.

  • The most common ethnicity at U.S. Cellular is White (68%), followed by Hispanic or Latino (12%) and Black or African American (9%).

  • U.S. Cellular employees are most likely to be members of the Democratic Party.

  • On average, employees at U.S. Cellular stay with the company for 4.1 years.

  • The average employee at U.S. Cellular makes $41,746 per year.

Jobs from companies you might like

Do you Work At U.S. Cellular?

Help us make this company more transparent.

U.S. Cellular Employee Political Affiliation

U.S. Cellular employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a U.S. Cellular employee was by Leroy Carlson Jr. Leroy Carlson Jr donated $9,500 to the Republican Party.

Parties

Democratic Party

70.0 %
-

Republican Party

30.0 %
-

Employee Political Donations

NameJob TitlePartyDonation
Leroy Carlson JrChairpersonRepublican Party$9,500
James BarrBoard Of Directors MemberRepublican Party$3,500
Jerome KruzelSenior Business Intelligence AnalystRepublican Party$2,660
John RooneyChief Executive OfficerRepublican Party$2,400
Elizabeth ScheerCustomer Services CoordinatorDemocratic Party$1,799
Suzanne AnzaloneRetail Marketing ManagerRepublican Party$1,200
Deirdre DrakeHuman Resources CoordinatorDemocratic Party$1,000
Jeffrey SmithDirectorRepublican Party$1,000
Kenneth MeyersChief Executive OfficerRepublican Party$1,000
Shirley NebergallManagerRepublican Party$1,000
Show More

U.S. Cellular Financial Performance

9.8
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

1983

Organization type

Public

How Would You Rate The Company Culture Of U.S. Cellular?

Have you worked at U.S. Cellular? Help other job seekers by rating U.S. Cellular.

U.S. Cellular Competitors

Competitors of U.S. Cellular include NII Holdings, TracFone Wireless, and Intouch Communications. The wages at NII Holdings average higher than the other similar companies, where the median salary is $96,196 per year. Employees at TracFone Wireless earn an average of $74,372 per year, and the employees at Intouch Communications earn an average salary of $68,204 per year.
Companydesc
Average Salarydesc
NII Holdings
Salary Range71k - 129k$96k$96,196
TracFone Wireless
Salary Range55k - 99k$74k$74,372
Intouch Communications
Salary Range50k - 91k$68k$68,204

Wireless Zone

Salary Range50k - 91k$68k$68,197
Metropcs
Salary Range50k - 90k$67k$67,467
Qwest
Salary Range49k - 90k$67k$67,180

AUTOMATED DIGITAL TECHNOLOGIES

Salary Range48k - 88k$66k$65,649

Edge Wireless

Salary Range47k - 87k$64k$64,451
Verizon Communications
Salary Range46k - 88k$64k$63,873
Vonage
Salary Range42k - 84k$60k$59,726
$27k
$129k

Frequently Asked Questions about U.S. Cellular

When was U.S. Cellular founded?

U.S. Cellular was founded in 1983.

How many Employees does U.S. Cellular have?

U.S. Cellular has 5,900 employees.

How much money does U.S. Cellular make?

U.S. Cellular generates $4.0B in revenue.

What industry is U.S. Cellular in?

U.S. Cellular is in the telecommunications industry.

What is U.S. Cellular's mission?

U.S. Cellular's mission statement is "We are earnest about achieving superior results."

What type of company is U.S. Cellular?

U.S. Cellular is a public company.

Who are U.S. Cellular's competitors?

U.S. Cellular competitors include T-Mobile US, AT&T, Qwest, Vonage, Verizon Communications, AUTOMATED DIGITAL TECHNOLOGIES, NII Holdings, Cricket Wireless, TracFone Wireless, Virgin Mobile USA, Consumer Cellular, iWireless, Russell Cellular, GoWireless, Wireless Zone, Wireless Advocates, Metropcs, Sprint, Edge Wireless, Intouch Communications.

Who works at U.S. Cellular?

Laurent C. Therivel (President/CEO)

Are You An Executive, HR Leader, Or Brand Manager At U.S. Cellular?

Claiming and updating your company profile on Zippia is free and easy.

Zippia gives an in-depth look into the details of U.S. Cellular, including salaries, political affiliations, employee data, and more, in order to inform job seekers about U.S. Cellular. The employee data is based on information from people who have self-reported their past or current employments at U.S. Cellular. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by U.S. Cellular. The data presented on this page does not represent the view of U.S. Cellular and its employees or that of Zippia.

U.S. Cellular may also be known as or be related to U.S. Cellular, U.s. Cellular, US Cellular, United States Cellular Corp. and United States Cellular Corporation.