You can sell technology or you can impact lives through technology. At U. S. Cellular , we believe in teaching people how they can apply today's best technology to create better in their lives-better connections with family and friends and better efficiencies with their time and money.
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Enthusiastic, customer-focused, passionate, and caring, you'll be more than the face of our company-you'll be the heart and soul of our customer experience, the essence of what makes us unique, and the reason we're better than the rest. We invite you to thrive within our dynamic call center environment.
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At U. S. Cellular you'll portray the values that make up our "Dynamic Organization," and be able to inspire your team of associates to help one another provide the best customer experience to achieve winning business results.
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Your solutions positively impact the way they live their lives and become the driving force behind our customers' excitement in recommending us to family and friends.
You can count on us for the rewards, recognition and teamwork that make our company a place where people love coming to work.
U.S. Cellular Overview
U.S. Cellular's "Dynamic Organization" is a business model based on a simple concept: effective leaders create satisfied associates, who in turn deliver outstanding customer service that produces profitable business results. Leaders provide the tools and training to our front-line associates, who are empowered to make the best decisions on behalf of our customers. We're guided by our core values of customer focus, respect for associates, ethics, pride, empowerment and diversity. These aren't just words, they're words we live by. Together this model has helped us build one of the highest customer satisfaction and loyalty ratings in the industry.
The staff at U.S. Cellular come from unusually diverse demographic backgrounds. The company is 50.8% female and 31.5% ethnic minorities. Despite its diversity in other areas, U.S. Cellular employees are noticeably lacking in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 70.0%. Employees seem to enjoy working in an otherwise diverse workplace that is dominated by members of the Democratic Party. U.S. Cellular has great employee retention with staff members usually staying with the company for 4.1 years.The average employee at U.S. Cellular makes $41,746 per year. Pay at U.S. Cellular is significantly lower than some of its highest paying competitors, like NII Holdings, TracFone Wireless, and Intouch Communications, which pay $96,196, $74,372, and $68,204, respectively.
A large telecommunication company with 5,900 employees and an annual revenue of $4.0B, U.S. Cellular is headquartered in Chicago, IL.
Supporting non-profit organizations focused on developing children and teens.
4.0
Zippia User • October 2020
4.0
Zippia User • October 2020
What Do You Like About Working There?
Team collaboration and the skills I’ve learned from driving results to relatively
5.0
Zippia User • January 2020
5.0
Zippia User • January 2020
What Do You Like About Working There?
Worked at US Cellular for 8 years. The culture and the people I've worked with over the years have been great.
What DON'T You Like About Working There?
No complaints
4.0
Zippia User • May 2019
4.0
Zippia User • May 2019
What Do You Like About Working There?
There is no shortage of challenging projects.
What DON'T You Like About Working There?
The biggest thing I don't like about US Cellular is business people being hired in technical positions who are not technical but think they are. As a result, some bad decisions are made where technical people wind up cleaning up their mess.
What Are Your Favorite Benefits/Perks?
There are three nice benefits of this company. The company matches up to 5% on its 401k plan, it's one of the few companies that still offers a pension plan, and the bonuses are very nice.
2.0
Zippia User • July 2018
2.0
Zippia User • July 2018
What Do You Like About Working There?
It is very nice working with customers and helping them find products to fit their needs. I felt knowledgeable and well trained.
What DON'T You Like About Working There?
The atmosphere is very cult like - live and die by it!
What Are Your Favorite Benefits/Perks?
The discounts are tremendous!
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The Team At U.S. Cellular
Key People
Laurent C. Therivel
U.S. Cellular Company Rankings
U.S. Cellular is ranked #60 on the Best Telecommunication Companies to Work For in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.
The national average salary for a U.S. Cellular employee in the United States is $41,746 per year. Employees in the top 10 percent can make over $72,000 per year, while employees at the bottom 10 percent earn less than $24,000 per year.
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.
U.S. Cellular Gender Distribution
Male
49%
Female
51%
Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for U.S. Cellular. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:
U.S. Cellular has 5,900 employees.
51% of U.S. Cellular employees are women, while 49% are men.
The most common ethnicity at U.S. Cellular is White (68%), followed by Hispanic or Latino (12%) and Black or African American (9%).
U.S. Cellular employees are most likely to be members of the Democratic Party.
On average, employees at U.S. Cellular stay with the company for 4.1 years.
The average employee at U.S. Cellular makes $41,746 per year.
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U.S. Cellular Employee Political Affiliation
U.S. Cellular employees are most likely to be members of the Democratic Party.
The largest donation made to a political party by a U.S. Cellular employee was
by Leroy Carlson Jr. Leroy Carlson Jr donated
$9,500 to the Republican Party.
U.S. Cellular
Parties
Democratic Party
70.0 %
-
Republican Party
30.0 %
-
Employee Political Donations
Name
Job Title
Party
Donation
Leroy Carlson Jr
Chairperson
Republican Party
$9,500
James Barr
Board Of Directors Member
Republican Party
$3,500
Jerome Kruzel
Senior Business Intelligence Analyst
Republican Party
$2,660
John Rooney
Chief Executive Officer
Republican Party
$2,400
Elizabeth Scheer
Customer Services Coordinator
Democratic Party
$1,799
Suzanne Anzalone
Retail Marketing Manager
Republican Party
$1,200
Deirdre Drake
Human Resources Coordinator
Democratic Party
$1,000
Jeffrey Smith
Director
Republican Party
$1,000
Kenneth Meyers
Chief Executive Officer
Republican Party
$1,000
Shirley Nebergall
Manager
Republican Party
$1,000
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U.S. Cellular Financial Performance
9.8
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.
Revenue
> $1B
Founded in
1983
Organization type
Public
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U.S. Cellular Competitors
Competitors of U.S. Cellular include NII Holdings, TracFone Wireless, and Intouch Communications.The wages at NII Holdings average higher than the other similar companies, where the median salary is $96,196 per year.Employees at TracFone Wireless earn an average of $74,372 per year, and the employees at Intouch Communications earn an average salary of $68,204 per year.
Zippia gives an in-depth look into the details of U.S. Cellular, including salaries, political affiliations, employee data, and more, in order to inform job seekers about U.S. Cellular. The employee data is based on information from people who have self-reported their past or current employments at U.S. Cellular. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by U.S. Cellular. The data presented on this page does not represent the view of U.S. Cellular and its employees or that of Zippia.
U.S. Cellular may also be known as or be related to U.S. Cellular, U.s. Cellular, US Cellular, United States Cellular Corp. and United States Cellular Corporation.