Company
Cox Automotive - USA
Job Family Group
Sales
Job Profile
Operations Performance Manager - CAI
Management Level
Manager - Non People Leader
Flexible Work Option
Can work remotely but need to live in the specified city, state, or region
Travel %
Yes, 50% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $82,500.00 - $123,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $42,300.00.
Job Description
The Cox Automotive Fixed Operations Performance Manager plays a critical role in driving value and retention across the Dealer Solutions portfolio-including F&I, DMS, and Xtime Service products-for franchise and large independent automotive dealers. This role is designed for professionals with deep retail automotive experience, especially in fixed operations, who can translate dealership challenges into actionable solutions using Cox Automotive's suite of technologies.
This position is ideal for someone who has managed or worked extensively within dealership service departments, understands the nuances of dealership operations, and can serve as a trusted advisor to clients. The Operations Performance Manager is the primary point of contact for Dealertrack and Xtime solutions and is responsible for maximizing product utilization, improving dealership performance, and driving organic growth.
This is a regional position encompassing Southern California. Preference will go to applicants in SoCal, Arizona, or Nevada.
What You'll Do
Serve as a strategic partner to automotive dealerships, leveraging your hands-on dealership experience to drive adoption and performance of Cox Automotive solutions.
Evaluate dealership operations and align product usage with dealer goals, focusing on efficiency, profitability, and customer satisfaction.
Establish a regular cadence of in-store and virtual engagements to assess performance, identify gaps, and implement process improvements.
Apply your fixed ops expertise to optimize service lane operations using Xtime and related tools.
Identify upsell opportunities by understanding dealership pain points and recommending relevant solutions.
Collaborate closely with sales and product teams to ensure seamless integration of new offerings into dealership workflows.
Proactively manage at-risk accounts using a consultative, data-driven approach to retain and grow relationships.
Stay current on product updates and enhancements and communicate their value in the context of dealership operations.
What's In It For You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
A competitive salary and top-notch bonus/incentive plans.
A pro-sales culture that honors what salespeople (like you!) contribute to our success.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources.
Check out all our benefits.
Who You Are
Minimum Requirements:
Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field
Safe drivers needed; valid driver's license required
Preferred Qualifications:
2+ years managing a fixed operations department or equivalent experience in a retail automotive dealership.
Deep understanding of dealership operations, including service, parts, and F&I.
Proven ability to influence dealership personnel at all levels-from service advisors to general managers.
Proficient in Salesforce, Microsoft Office, and virtual collaboration tools.
Strong communication and listening skills, with the ability to uncover operational challenges and propose impactful solutions.
Comfortable working independently in a remote environment while collaborating cross-functionally.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$82.5k-123.7k yearly Auto-Apply 7d ago
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VinSolutions Performance Manager
Cox Communications 4.8
California jobs
Company
Cox Automotive - USA
Job Family Group
Customer Care Group
Job Profile
Client Performance Manager B - CAI
Management Level
Individual Contributor
Flexible Work Option
Can work remotely but need to live in the specified city, state, or region
Travel %
Yes, 50% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $82,500.00 - $123,700.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $27,000.00.
Job Description
The VinSolutions Performance Manager is expected to build and maintain relationships with external clients and ensure client needs are the driving force behind priorities, decisions, and activities to ensure client and revenue retention and drive product utilization. The Performance Manager owns the client relationship on behalf of the company and will act as the client advocate internally by communicating the client's needs to various departments.
The Performance Manager works remotely under moderate supervision, responsible for protecting the revenue stream from a business model even where no long-term client contracts might exist. The Performance Manager is also responsible for identifying the level of customer interest in additional products, harvesting additional accounts, and expanding/upselling product functionality to potentially increase revenue growth across their client base. The Performance Manager is expected to collaborate with other Performance Managers to ensure clients with multiple products encounter a seamless and consistent experience.
This is a regional position encompassing California and Arizona. Preferance will be given to applicants within the territory.
What You'll Do:
Responsible for external client retention by working independently to effectively managing the progress and results of all accounts assigned within their portfolio.
Build and maintain relationships with a portfolio of clients and ensure customers' needs are the driving force behind every priority, decision, and activity.
Retain clients by engaging with each client through onsite visits and virtual screen share engagements to drive valuable insights to increase product utilization and improving client's business processes and helps them meet their objectives.
Build and develop strong working relationships with clients and all client staff at all levels from within the dealership.
May also work with ‘at risk' clients, using judgment to identify and develop an action plan to turn around and retain the relationship.
Follow standard practices and procedures to identify key barriers and core problems with their client's situations preventing them from meeting business objectives. Applies problem‐solving skills and strategic insight to accomplish client goals.
Demonstrate responsiveness to client contact and provide guidance they need, not just what they ask for. Will influence clients on how to use and leverage the capabilities of the product to meet their business objectives.
Monitor and analyze account performance and trends to determine adjustments to dealer expectations/goals/objectives to achieve results.
Closely monitor system ‘red flags'/emergencies with clients and take immediate action.
Improves existing processes & systems using conceptualizing, reasoning & interpretation during engagement with clients.
Required and responsible for maintaining product knowledge to include new releases or enhancements to the products in their direct area of responsibility.
All other duties as assigned.
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
A competitive salary and top-notch bonus/incentive plans.
A pro-sales culture that honors what salespeople (like you!) contribute to our success.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources.
Check out all our benefits.
Who You Are:
Minimum Qualifications
Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field.
Preferred Qualifications
At least 3 years' experience in retail automotive sales, service, or management OR combined with experience working directly with dealerships; preferably in an advisory or account management capacity
Direct experience desking deals in a retail automotive environment
Working knowledge and experience in retail automotive and broad capabilities through software utilization
Proficient in Microsoft suite of technologies, screen share technologies and other relevant software systems
Ability to effectively work with all levels at an automotive dealership or dealer group
Ability to communicate in a way that retains audience engagement
Exceptional listening skills and to be able to detect problems/risks without being in a face-to-face situation, ability to ask open-ended questions to provoke thoughtful disruption
Client focus and strong customer service skills/approach
Persistent and proactive highly motivated self-starter passionate about client satisfaction
Ability to work remote, nearly autonomously under moderate supervision with ability to follow departments standard practices and procedures
Desire to work in a highly collaborative atmosphere through remote technologies
Ability and eagerness to learn complex technology and basic understanding of web-based systems
Ability to travel potentially up to 50% although the exact amount may vary depending on client demands, travel consists of in market and overnight or occasional weekends
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$82.5k-123.7k yearly Auto-Apply 7d ago
Multi Solution Performance Manager - West Coast
Cox Communications 4.8
California jobs
Company
Cox Automotive - USA
Job Family Group
Customer Care Group
Job Profile
Client Performance Manager A - CAI
Management Level
Individual Contributor
Flexible Work Option
Can work remotely but need to live in the specified city, state, or region
Travel %
Yes, 5% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $75,000.00 - $112,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $27,000.00.
Job Description
The Multi Solution Performance Manager is responsible for creating positive client interactions with LO/LX independent automotive retailers and franchise dealerships, ensuring their needs are the driving force behind priorities, decisions, and product utilization. These dealerships operate in dynamic environments, often with lean teams and unique operational models, requiring a consultative and strategic approach to maximize their success.
Owning the client relationship on behalf of the company, the Multi Solution Performance Manager serves as an internal advocate, ensuring client needs and goals are effectively communicated across departments. This role plays a critical part in client and revenue retention by driving engagement, optimizing product adoption, and identifying opportunities for business growth. Even in business models without long-term contracts, the Multi Solution Performance Manager is responsible for protecting revenue, expanding product functionality, and identifying client interest in additional solutions to increase value.
With higher account volume, Multi Solution Performance Managers must leverage data and insights to identify trends, assess risk, and prioritize outreach for maximum impact. By proactively monitoring portfolio health and using key performance metrics, they develop targeted engagement strategies that address client needs, prevent escalations, and drive measurable results.
This role operates in a remote and matrixed environment under moderate supervision, requiring strong collaboration with internal teams acting as a problem-solver for client escalations and ensuring seamless and consistent experience across all touchpoints.
Preference will go to candidates on the West Coast.
What You'll Do:
Responsible for external client retention by working independently to effectively manage the progress and results of all accounts assigned within their portfolio.
Be able to quickly develop a rapport with a client, who is not interacted with on a regular cadence.
Competent at leveraging methods of communication beyond live conversation to keep dealers engaged with Cox Automotive.
Strategically manage a high-volume portfolio by leveraging data and insights to identify areas of opportunity, risk, and priority.
Proactively assess client health and retention risk using key performance metrics, engagement trends, and product utilization data.
Act as an internal advocate, effectively communicating client needs to cross-functional teams to drive improvements and issue resolution.
Manage escalations efficiently, working within a matrixed organization to coordinate timely and effective solutions for clients.
Build and maintain relationships with a portfolio of clients and ensure customers' needs are the driving force behind every priority, decision, and activity.
Retain clients by engaging with each client through virtual screen share engagements to drive valuable insights to increase product utilization and improve client's business processes and helps them meet their objectives.
May also work with ‘at risk' clients, using judgment to identify and develop strategic action plans to strengthen relationships and retain business.
Follow standard practices and procedures to identify key barriers and core problems affecting client success and apply strategic problem-solving to achieve results.
Demonstrate responsiveness to client contact and provide guidance they need, not just what they ask for. Will influence clients on how to use and leverage the capabilities of the product to meet their business objectives.
Monitor and analyze account performance and trends to determine adjustments to dealer expectations/goals/objectives to achieve results.
Proactively monitor system ‘red flags'/emergencies with clients and take immediate action.
Improves existing processes & systems using conceptualizing, reasoning and interpretation during engagement with clients.
Maintain up-to-date product knowledge, including new releases and enhancements, to provide expert-level guidance to clients.
Follow company guidelines and best practices while continuously seeking ways to improve client support and retention strategies
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
A competitive salary and top-notch bonus/incentive plans.
A pro-sales culture that honors what salespeople (like you!) contribute to our success.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources.
Check out all our benefits.
Who You Are:
Minimum Qualifications
Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field.
Preferred Qualifications
At least 4 years experience in retail automotive management. This may include General Manager, Sales Manager/Director, Finance Manager/Director, Digital Marketing Manager/Director, Fixed Operations Manager/Director, or Inventory Manager/Director
Expert knowledge in one or more of Cox Automotive's retail software solutions strongly preferred; vAuto, VinSolutions, Dealertrack DMS, Xtime, or Dealer.com.
Proficient in Microsoft suite of technologies, screen share technologies and other relevant software systems
Ability to effectively work with all levels at an automotive dealership or dealer group
Ability to communicate in a way that retains audience engagement
Exceptional listening skills and to be able to detect problems/risks without being in a face-to-face situation, ability to ask open-ended questions to provoke thoughtful disruption
Client focus and strong customer service skills/approach
Persistent and proactive highly motivated self-starter passionate about client satisfaction
Ability to work remote, nearly autonomously under moderate supervision with ability to follow department standard practices and procedures
Desire to work in a highly collaborative atmosphere through remote technologies
Ability to collaborate in a matrixed environment to identify solutions for client issues as they arise
Ability and eagerness to learn complex technology and basic understanding of web-based systems
Drive for Results: Setting high standards of performance for self and others; assuming responsibility and sense of urgency for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
Focus on Customers: Promoting and living customer service as a value. Ensuring that the (internal or external) customer's needs are a driving force behind priorities, decisions, processes, and activities.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
In California and Washington, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.
$75k-112.6k yearly Auto-Apply 1d ago
Multi Solution Performance Manager - West Coast
Cox Communications 4.8
Remote
Company
Cox Automotive - USA
Job Family Group
Customer Care Group
Job Profile
Client Performance Manager A - CAI
Management Level
Individual Contributor
Flexible Work Option
Can work remotely but need to live in the specified city, state, or region
Travel %
Yes, 5% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $75,000.00 - $112,600.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $27,000.00.
Job Description
The Multi Solution Performance Manager is responsible for creating positive client interactions with LO/LX independent automotive retailers and franchise dealerships, ensuring their needs are the driving force behind priorities, decisions, and product utilization. These dealerships operate in dynamic environments, often with lean teams and unique operational models, requiring a consultative and strategic approach to maximize their success.
Owning the client relationship on behalf of the company, the Multi Solution Performance Manager serves as an internal advocate, ensuring client needs and goals are effectively communicated across departments. This role plays a critical part in client and revenue retention by driving engagement, optimizing product adoption, and identifying opportunities for business growth. Even in business models without long-term contracts, the Multi Solution Performance Manager is responsible for protecting revenue, expanding product functionality, and identifying client interest in additional solutions to increase value.
With higher account volume, Multi Solution Performance Managers must leverage data and insights to identify trends, assess risk, and prioritize outreach for maximum impact. By proactively monitoring portfolio health and using key performance metrics, they develop targeted engagement strategies that address client needs, prevent escalations, and drive measurable results.
This role operates in a remote and matrixed environment under moderate supervision, requiring strong collaboration with internal teams acting as a problem-solver for client escalations and ensuring seamless and consistent experience across all touchpoints.
Preference will go to candidates on the West Coast.
What You'll Do:
Responsible for external client retention by working independently to effectively manage the progress and results of all accounts assigned within their portfolio.
Be able to quickly develop a rapport with a client, who is not interacted with on a regular cadence.
Competent at leveraging methods of communication beyond live conversation to keep dealers engaged with Cox Automotive.
Strategically manage a high-volume portfolio by leveraging data and insights to identify areas of opportunity, risk, and priority.
Proactively assess client health and retention risk using key performance metrics, engagement trends, and product utilization data.
Act as an internal advocate, effectively communicating client needs to cross-functional teams to drive improvements and issue resolution.
Manage escalations efficiently, working within a matrixed organization to coordinate timely and effective solutions for clients.
Build and maintain relationships with a portfolio of clients and ensure customers' needs are the driving force behind every priority, decision, and activity.
Retain clients by engaging with each client through virtual screen share engagements to drive valuable insights to increase product utilization and improve client's business processes and helps them meet their objectives.
May also work with ‘at risk' clients, using judgment to identify and develop strategic action plans to strengthen relationships and retain business.
Follow standard practices and procedures to identify key barriers and core problems affecting client success and apply strategic problem-solving to achieve results.
Demonstrate responsiveness to client contact and provide guidance they need, not just what they ask for. Will influence clients on how to use and leverage the capabilities of the product to meet their business objectives.
Monitor and analyze account performance and trends to determine adjustments to dealer expectations/goals/objectives to achieve results.
Proactively monitor system ‘red flags'/emergencies with clients and take immediate action.
Improves existing processes & systems using conceptualizing, reasoning and interpretation during engagement with clients.
Maintain up-to-date product knowledge, including new releases and enhancements, to provide expert-level guidance to clients.
Follow company guidelines and best practices while continuously seeking ways to improve client support and retention strategies
What's in It for You?
Here's a sneak peek of the benefits you could experience as a Cox employee:
A competitive salary and top-notch bonus/incentive plans.
A pro-sales culture that honors what salespeople (like you!) contribute to our success.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources.
Check out all our benefits.
Who You Are:
Minimum Qualifications
Bachelor's degree in a related discipline and 4 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 2 years' experience; a Ph.D. and up to 1 year of experience; or 8 years' experience in a related field.
Preferred Qualifications
At least 4 years experience in retail automotive management. This may include General Manager, Sales Manager/Director, Finance Manager/Director, Digital Marketing Manager/Director, Fixed Operations Manager/Director, or Inventory Manager/Director
Expert knowledge in one or more of Cox Automotive's retail software solutions strongly preferred; vAuto, VinSolutions, Dealertrack DMS, Xtime, or Dealer.com.
Proficient in Microsoft suite of technologies, screen share technologies and other relevant software systems
Ability to effectively work with all levels at an automotive dealership or dealer group
Ability to communicate in a way that retains audience engagement
Exceptional listening skills and to be able to detect problems/risks without being in a face-to-face situation, ability to ask open-ended questions to provoke thoughtful disruption
Client focus and strong customer service skills/approach
Persistent and proactive highly motivated self-starter passionate about client satisfaction
Ability to work remote, nearly autonomously under moderate supervision with ability to follow department standard practices and procedures
Desire to work in a highly collaborative atmosphere through remote technologies
Ability to collaborate in a matrixed environment to identify solutions for client issues as they arise
Ability and eagerness to learn complex technology and basic understanding of web-based systems
Drive for Results: Setting high standards of performance for self and others; assuming responsibility and sense of urgency for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
Focus on Customers: Promoting and living customer service as a value. Ensuring that the (internal or external) customer's needs are a driving force behind priorities, decisions, processes, and activities.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
In California and Washington, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.
$75k-112.6k yearly Auto-Apply 3d ago
Area Operations Manager
E2 Optics 4.1
Columbus, OH jobs
Why E2 Optics?
🔌 Make Your Mark with E2 Optics! 🔌
Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow.
At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA - we believe in lifting each other up, mentoring with purpose, and celebrating every win.
If you are looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next.
What You'll Do
Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures
Follow safe work practices and company and client worksite policies
Promote company Core Values to foster and safeguard family-centric culture
Oversee daily operations for multiple regional offices, ensuring compliance with company standards and policies at each location
Drive profitability by analyzing financial performance and implementing growth strategies tailored to each office's needs
Generate new customers and identify business opportunities to expand market presence across all regions
Recruit, train, and develop employees in each office to create cohesive, high-performing teams
Monitor and improve performance, productivity, and efficiency across all regional offices
Develop and implement operational strategies to optimize workflow consistently across multiple locations
Collaborate with various departments to ensure seamless operations and maintain customer satisfaction across all offices
Prepare and present regular operational performance reports and business outcomes to senior management, highlighting insights from each office
Conduct monthly pipeline meetings with key partners in coordination with sales, ensuring consistent communication across regions
Direct operational aspects for designated geographic areas, including sales, project management, field operations, and customer service in each office
Assess local market conditions in each region to identify current and prospective sales opportunities
Develop financial objectives and business plans for each office, including forecasts tailored to their specific markets
Meet goals and metrics set by leadership for all regional offices
Achieve or exceed monthly, quarterly, and annual revenue targets across all locations
Oversee execution of project management using the Work in Progress (WIP) report system for consistency across offices
Manage and minimize regional overhead costs on a monthly, quarterly, and annual basis for each office
Forecast labor needs and manage staffing levels to maintain balanced workloads throughout the year in all offices
Collaborate with Project Managers in each region to ensure project profitability
Develop and manage budgets for each office, allocating funds appropriately to meet local needs
Coordinate with corporate departments (HR, IT, QA/QC, etc.) as needed to accomplish business objectives and ensure legal compliance in all offices
Enhance personnel development in each office through training, coaching, and motivational initiatives
Identify areas for improvement and propose corrective actions across offices, leveraging growth opportunities
Hold Regional Managers accountable for team development and performance in their respective locations
Share knowledge and best practices with other regions and corporate to optimize operations and identify business opportunities
The individual in this role should be able and willing to travel as required by E2 and/or the customer(s)
What We Are Looking For
High school diploma or GED required
Associate's or bachelor's degree is preferred
PMP or RTPM certification preferred
RCDD certification is preferred
BICSI Technician Certified preferred
OSHA 10 required. OSHA 30 is preferred
7 - 10 years' telecommunications/low voltage management and revenue growth experience
10+ years construction/telecommunications experience
Experience with security, audio visual, videoconferencing, wireless communications preferred
Proven project management experience on time, on budget, with safety and quality required
This position requires the ability to assess information and interpersonal interactions to negotiate business that meets or exceeds client expectations, while providing a profitable revenue stream for E2 Optics
This position involves considerable decision-making authority and creative problem-solving skills regarding procedures, plans, and schedules. Although there are sometimes problem-solving guidelines for specific situations, there may not be existing procedures or instructions for those problems
Strong leadership, human resources management and conflict resolutions skills
Ability to meet sales targets and production goals
Ability to influence and negotiate
Ability to professionally communicate internally and to clients
Familiarity with industry's rules and regulations
Excellent organizational, delegation, and communication skills
Results driven and customer focused
Critical thinking and problem-solving
Adaptable team player
What We Offer
Competitive pay
Opportunities for professional development and career growth
BICSI training facilities
A supportive and inclusive work environment
Health, dental, and vision insurance
Paid time off and holidays
Work Environment and Physical Demands
The standard work environment for this position is an indoors business office and construction environment. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. Must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies) if required to do so. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
$35k-48k yearly est. Auto-Apply 29d ago
Associate Manager
DCM 4.5
Remote
INTERNAL INTEREST APPLICATION - DCM EMPLOYEES ONLY
Please note: This is an interest application for current DCM employees. There is not a specific job opening at this time, but once an Associate Manager position becomes available, we will review applications from those who have expressed interest through this posting.
Eligibility: This opportunity is only open to experienced DCM employees who have worked successfully as an AssistantManager/Shift Runner on one or more campaigns. If you do not have that experience, please apply to our AssistantManager/Shift Runner position.
Training Path: All Associate Managers will initially work on political and humanitarian campaigns as a training ground. Arts campaigns will come later in your development. You must be comfortable working on political and humanitarian campaigns. Please do not apply if you are unwilling to work on these types of campaigns.
Summary
DCM's associate managers are multi-talented individuals operating independently as an effective part of a team. One of the primary responsibilities is to accomplish the goals of the campaign. They are responsible for the day to day phone room operations, for recruiting, training and supervising their phone sales representatives. They also provide database maintenance, lead organization and daily and weekly reporting of results. Associate managers are also required to attend regular meetings with their account executives and clients.
DCM has campaigns in many major cities across the country and is always pursuing new opportunities. Associate managers play an important role in the marketing and fundraising efforts of major cultural institutions across the country.
Essential Duties of the Position:
Learn all aspects of a client's subscription season and/or fundraising program.
Create a positive and enthusiastic work environment in the call room.
Recruit, hire and retain callers for the duration of the campaign.
Train, coach and oversee phone sales representatives to attain the best bottom line results possible and excellent customer service. (This includes goal setting, monitoring, disciplining and terminating callers.)
Train employees on company's internal software use when applicable.
Maintain, organize and distribute all leads; maintaining an up-to-date lead count at all times.
Review and approve all reported data, before it is entered into Center Stage.
Maintain a campaign database, which includes daily entry and checking of reports.
Attend weekly meeting with the account executive and client representatives.
Schedule and oversee employee hours worked.
Manage the campaigns operations according to budget assignment.
Assists in evaluation of reports, decisions, and campaign results in relation to established goals. Recommends new approaches and procedures to accomplish the campaign revenues and goals.
Implement and enforce DCM's company policies.
Performs other related duties as required and assigned by DCM's Campaign Strategist or other home office staff.
Requirements:
HS diploma or the equivalent; college degree preferred.
Organized, detail oriented, disciplined, self-motivated individual.
Flexible schedule.
Sales experience required; non-profit/arts experience preferred.
Computer literate, Microsoft Office proficiency a must.
This position is classified as Part Time, Hourly and Non-Exempt. DCM is committed to growth and development within our company. Currently this position is fully remote.
To apply please submit an application, cover letter and resume on this job posting. All sections of the online application must be completed in order to be considered for the position. Only qualified applicants will be contacted for an interview.
At DCM, we believe that diversity is the cornerstone of a thriving workplace. We are committed to creating an inclusive environment that values and respects individuals from all walks of life. We strongly encourage applications from LBGTQIA+ individuals, BIPOC (Black, Indigenous, and People of Color), and Military Veterans. Join us in shaping a future that celebrates diversity and empowers every employee to bring their unique perspectives and experiences to the table.
Why DCM?
Inclusive Workplace:
We foster an inclusive work environment where diversity is celebrated, and all employees are respected and valued.
Growth Opportunities:
We believe in investing in our employees' growth and offer opportunities for professional development and advancement.
Competitive Compensation:
We offer competitive compensation packages to attract and retain top talent.
Impactful Work
: Join us in making a difference and contribute to meaningful campaigns that have a positive impact on our clients and society.
Learn more about DCM Inc by visiting our website: *************
$48k-80k yearly est. 11d ago
Retail Associate Manager NORTH RIDGEVILLE | Center Ridge Rd
Imobile 4.8
North Ridgeville, OH jobs
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
* Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$59k-88k yearly est. 44d ago
Retail Associate Manager WOOSTER | Burbank Rd
Imobile 4.8
Wooster, OH jobs
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
* Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$58k-87k yearly est. 44d ago
Retail Associate Manager NEW PHILADELPHIA | Bluebell Drive SW
Imobile 4.8
New Philadelphia, OH jobs
We're a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since '93, we've been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer's demand! Do you think you have what it takes to be an Archer? If so, keep reading!
Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
* Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
* Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive hourly pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
IND2
$58k-87k yearly est. 44d ago
Retail Store Manager SOUTH ZANESVILLE | N Maysville Ave
Imobile 4.8
Russells Point, OH jobs
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$31k-53k yearly est. 44d ago
Retail Store Manager NORTH RIDGEVILLE | Center Ridge Rd
Imobile 4.8
North Ridgeville, OH jobs
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$31k-54k yearly est. 44d ago
Retail Store Manager MADISON | Walter Green Commons Dr
Imobile 4.8
Madison, OH jobs
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$31k-54k yearly est. 44d ago
Shift Runners and Assistant Managers
DCM 4.5
Remote
INTERNAL INTEREST APPLICATION - DCM EMPLOYEES ONLY
Please note: This is an interest application for current DCM employees. There is no specific job opening at this time, but once an AssistantManager position becomes available, we will review applications from those who have expressed interest through this posting.
Eligibility: This opportunity is only open to experienced DCM employees who have worked successfully as a caller on one or more campaigns.
This is for those interested in a Shift Runner or AssistantManager position.
DCM Inc. is an equal opportunity employer. We are dedicated to celebrating diversity and committed to creating an inclusive environment for all employees.
Since 1997 DCM Inc. has proudly helped some of the most prestigious cultural, political, and advocacy organizations in North America. We are currently looking for candidates to join our team as an AssistantManager for one of our many national campaigns. This position is an entry-level position for those with calling experience looking to learn more about arts and political fundraising & marketing campaigns with opportunities for growth within the organization. We provide full training and are looking for someone to dive in with enthusiasm and the appetite to succeed!
AssistantManagers/Shuft Runners are responsible for managing designated campaign's shifts and shifts when the Campaign Manager is unavailable. The AssistantManager/Shift Runner assumes responsibility for those specific shifts only; it is not their responsibility to manage the entire week's shifts. While managing these specific shift(s), it is the AssistantManager/Shift Runner's role to maximize campaign revenue for the client by managing calling staff, and completing the administrative duties associated with running a full calling shift. A calling shift is generally 4 hours in duration.
Essential Duties of the Position:
Assumes the responsibilities of the Campaign Manager during designated shifts and/or in the event that the Campaign Manager is absent.
Manages and supervises campaign calling staff during designated shifts, as assigned by the Campaign Manager and/or Campaign Strategist. This includes arriving early to prepare and present sales/success meetings, taking attendance, leads distribution, coaching and motivating phone reps, enforcing proper phone room rules and etiquette, checking all transactions for quality control, keeping track of revenue raised per employee, and closing the shift in a timely and thorough fashion.
Assists in hiring, training, and/or discipline of calling staff personnel under the direction of primary Campaign Manager to ensure maximum productivity.
Produces timely and accurate campaign reports associated with their designated shifts. This includes data entry into DCM's internal database CenterStage.
Provides accurate transactions to the client's box office and/or development office.
Assist with the data entry of employee information, attendances, sales and gift data, lead resolutions into DCM's internal database CenterStage.
Assists with the completion and organization of new hire paperwork.
Follows and enforces DCM's company policies and procedures.
Performs a variety of additional duties related to the campaign as assigned or requested by the Campaign Manager or DCM Home Office.
This position is classified as Part Time, Hourly and Non-Exempt. DCM is committed to growth and development within our company. Currently this position is fully remote.
To apply please submit an application, cover letter and resume on this job posting. All sections of the online application must be completed in order to be considered for the position. Only qualified applicants will be contacted for an interview.
At DCM, we believe that diversity is the cornerstone of a thriving workplace. We are committed to creating an inclusive environment that values and respects individuals from all walks of life. We strongly encourage applications from LBGTQIA+ individuals, BIPOC (Black, Indigenous, and People of Color), and Military Veterans. Join us in shaping a future that celebrates diversity and empowers every employee to bring their unique perspectives and experiences to the table.
Why DCM?
Inclusive Workplace:
We foster an inclusive work environment where diversity is celebrated, and all employees are respected and valued.
Growth Opportunities:
We believe in investing in our employees' growth and offer opportunities for professional development and advancement.
Competitive Compensation:
We offer competitive compensation packages to attract and retain top talent.
Impactful Work
: Join us in making a difference and contribute to meaningful campaigns that have a positive impact on our clients and society.
Learn more about DCM Inc by visiting our website: *************
$31k-40k yearly est. 11d ago
Retail Store Manager WOOSTER | Burbank Rd
Imobile 4.8
Wooster, OH jobs
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$31k-54k yearly est. 44d ago
Retail Store Manager ENGLEWOOD | Union Blvd
Imobile 4.8
Englewood, OH jobs
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
IND2
$31k-52k yearly est. 7d ago
Retail Store Manager ATHENS | E State Street
Imobile 4.8
Athens, OH jobs
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$31k-53k yearly est. 44d ago
Retail Store Manager BEREA | W Bagley Rd
Imobile 4.8
Berea, OH jobs
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$31k-54k yearly est. 19d ago
Retail Store ManagerNEW PHILADELPHIA | Bluebell Drive SW
Imobile 4.8
New Philadelphia, OH jobs
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$31k-54k yearly est. 44d ago
Retail Store Manager MARIETTA | Captain D Seeley Mia Dr
Imobile 4.8
Marietta, OH jobs
Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Our RSM's are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. Their expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions.
What you'll do in your role?
Lead by example, demonstrating all the things it takes for your team to head to the top:
* Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
* Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
* Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives.
* Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
* Finally, you'll make sure your store is always at its best!
Approaching service and sales needs with patience, honesty and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
* How our ever-expanding coverage stacks up in our customer's neighborhood, providing them with a lightning fast LTE network!
* Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
* How we're redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
* Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
* Successfully identify and handoff small business leads.
* Develop strong peer relationships where we are all accountable for the company's success.
* Be willing to have a good time while providing first class customer experience
The ideal candidate will bring:
* Leadership!
* Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
* Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
* Being effective with operational, financial and performance management.
* Amazing communication skills, to your team and customers.
* Prior wireless sales experience.
What's in it for you?
* Employee Stock Ownership Program (ESOP)
* Competitive salary pay
* Bonus earnings
* Automatic raises when reaching attainable milestones
* Exciting opportunities for career advancement
* A culture of care & excellence
* Health Benefits for Full Time Employees
What "must haves" do you need?
* Be at least 18 years of age
* Wireless sales experience
* High school degree or GED
* Ability to stand for long periods of time
* Ability to lift objects weighing up to 25lbs
* Reliable transportation
* Full Time (45 hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: *******************
Inquiries: **************************
$32k-54k yearly est. 44d ago
Permit Supervisor I
CCI Systems, Inc. 4.5
Canton, OH jobs
Job Description
Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on the job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employees' hard work and determination and REWARD results all while having fun!
Our mission is to make life better by connecting people through innovative communication systems.
We are seeking a Permit Supervisor to establish and define the duties, responsibilities, authority, accountability and reporting relationships for the Project Supervisor at CCI Systems, Inc. The responsibility of this position is to provide directions to Make Ready Analysts and Permitting Coordinators if need be and support prioritization of tasks.
Responsibilities
Assign and monitor work for their teams.
Maintain SLAs across multiple projects/clients through reporting and coordination with their direct reports.
Meet regularly with key stakeholders (internal and external).
Provide key details of project statuses to leadership and clients as needed.
Provide feedback to leadership to be proactive about project success.
Understand and follow CCI processes and permitting processes.
Strive for customer satisfaction.
Consistent high-quality work being sent to the customer within SLA.
Oversee and approve invoices.
Effective communication skills across different audience groups.
Have technical skills that apply to the permitting field.
Field/construction background,
Promote company image through business practices and embodying CCI's habits and values.
Qualifications
A minimum of five years of supervisory experience in engineering design or related field
Analytical and observational skills, which demonstrate ability to, plan projects, review/recommend technical specifications, coordinate staffing needs, communicate, and manage all aspects of a project.
Must be willing to learn new product lines and technologies to serve the departmental needs and goals.
Must be able to handle employee issues effectively and in a timely manner.
Ability to provide strong leadership through coaching and mentoring with a focus on customer service.
Ability to motivate employees in a challenging and dynamic business environment.
Exceptional communication skills - both written and verbal.
Knowledge of human-computer interaction principles (K0036)
Knowledge of information technology (IT) acquisition/procurement requirements and life cycle process.
Strong behavioral and high emotional intelligence.
Proficient knowledge of the Microsoft Office including Excel, Word and PowerPoint as well as Internet.
Well-organized with an ability to work confidently in a high-pressure/high-energy environment.
Ability to take initiative, make decisions and handle various tasks simultaneously while working efficiently, effectively, and independently under minimal supervision.
Shift is full-time Monday - Friday between the hours of 8:00 am - 5:00 pm CST. Must be flexible and willing to work outside normal business hours as necessary.
Additional Information
Approximately 25% travel may be required.
Must have a valid driver's license and acceptable driving record.