U.S. Cellular Remote jobs - 77 jobs

Note: This hybrid-remote position reports to our 2270 Lakeside Blvd, Richardson, TX 75082 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Premier Service Consultants earn $19.81 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Identify upselling opportunities and close deals to reach your sales and commissions targets. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training to set you up for success. Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! #LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Richardson, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview The Major Account Executive, SMB Sales is a true hunter role! We're seeking highly skilled, results-oriented, and persistent sales professionals to bring our products and services to underserved markets. This role requires meeting and exceeding monthly sales quota objectives by efficiently acquiring accounts within an assigned geographic territory. You will sell products, services, and solutions to gain new business through sophisticated prospecting, cold-calling, networking, and generating leads and referrals. You will analyze customer needs and use multifaceted solution-based selling techniques to demonstrate the value of T-Mobile products and services. Tailor customer recommendations, present, and close business deals. This is a hybrid field sales role but the selected candidate should reside in the Indianapolois metropolitan area. Job Responsibilities: Cold Calling: Generate and work leads through prospecting, cold calling, and networking up-market. Customer Needs: Identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and other enhanced services, handsets, and accessories. Sales Approaches: Devise creative and effective sales approaches, solutions, and proposals. Deal Presentation: Present and close deals. Retail Partnership: Partner proactively with Retail Stores in assigned territory to drive Business Sales results through education on Business Sales products and services and closing on Business Sales leads. Sales Automation: Fully use all sales force automation, funnel management, and prospecting tools. Lead sales funnel and generate reporting on sales activities and forecasting. Knowledge Update: Continuously update knowledge of products, services, industry trends, and the driven dynamics of the marketplace. Participate in training opportunities on products and services and attend sales meetings. Education and Work Experience: High School Diploma/GED (Required) Bachelor's Degree (Preferred) 4-7 years - outside sales experience with confirmed history of sales achievements in a commissioned environment - 2 years experience solutions/applications selling - 2 years telecommunications / technical sales Knowledge, Skills and Abilities: Task Management Ability to work well in a complex, constantly evolving environment that requires a high degree of multi-tasking (Required) Customer Service: Validated experience delivering outstanding customer service and attention to detail (Required) Communication Excellent interpersonal, written, and oral communication skills (Required) Presentation: Effective presentation and closing skills, including communication, emotional intelligence, and problem-solving. (Required) Proposal Writing Experience preparing, delivering, and following-up on product/service proposals and pricing quotations (Required) At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $102,400 - $184,800, inclusive of target incentives Base Pay Range: $61,440 - $110,880The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ340709¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

JOB TITLE: Lead Member of Technical Staff REMOTE TYPE: with work from home allowed, i.e. flex or hybrid worker *Remote worker: DUTIES: Apply engineering principles and practice in broad areas of complex technical project work that requires in-depth analysis using advanced techniques, knowledge, and expertise. Provide technical expertise within project teams. Develop networking designs to support initiatives. Communicate and provide documentation for issues identified to both vendor and internal teams. Represent the group internally across the company to provide functional and technical leadership and externally to submit vendor feature requests. Perform architecture, design, development, and deployment of systems supporting multiple network projects critical to AT&T (P1/P2, Open Access, RAN, NEON). Create architecture design through technical assessments of the business needs and creating software to meet those specifications. Continuous integration continuous deployment principals along with using Agile development methodologies will be required to ensure timely delivery and deployment of critical business features. Deep technical knowledge of networking, network device configuration, Opensource technologies and use of AI such as GPT4 to develop optimal business solutions and achieve cycle time reductions. Utilize knowledge in telecommunications networking and architecture along with OSS/BSS applications supporting both wireline and mobility networks. Deploy Cloud native applications on Azure and experience with Azure DevOPs tools. Deploy Cloud native applications on Public or Private Cloud. Utilize scripting languages (Python, Java, and shell scripting). Use Microsoft Office products (Word, PowerPoint, Excel, OneNote, Outlook, OneDrive, Teams). REQUIREMENTS: Requires a Bachelor's degree, or foreign equivalent degree in Electronic Engineering, Computer Science, or Information Technology and five (5) years of progressive, post-baccalaureate experience in the job offered or five (5) years of progressive, post-baccalaureate experience in a related occupation utilizing knowledge in telecommunications networking and architecture along with OSS/BSS applications supporting both wireline and mobility networks; deploying Cloud native applications on Azure and experience with Azure DevOPs tools; deploying Cloud native applications on Public or Private Cloud; utilizing scripting languages (Python, Java, and shell scripting); and using Microsoft Office products (Word, PowerPoint, Excel, OneNote, Outlook, OneDrive, Teams). Our Lead Members of Technical Staff earn between $189,592 - $257,400 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: · Medical/Dental/Vision coverage · 401(k) plan · Tuition reimbursement program · Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) · Paid Parental Leave · Paid Caregiver Leave · Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement · Disability Benefits (short term and long term) · Life and Accidental Death Insurance · Supplemental benefit programs: critical illness/accident hospital indemnity/group legal · Employee Assistance Programs (EAP) · Extensive employee wellness programs · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Middletown, New Jersey It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing… Verizon Corporate Security is seeking a Director to lead the technical implementation of Artificial Intelligence and automation across the Corporate Security organization. This position requires a technical subject matter expert capable of bridging the gap between strategic planning and operational execution. Reporting to the Strategic Transformation & Operational Acceleration leader, the successful candidate will independently translate enterprise vision into functional automated workflows, acting as a primary architect and technical lead to ensure technology serves as a force multiplier. In this role, you will be the key driver of the roadmap that integrates AI and automation across our five core security verticals: Corporate Protection Operations, International Security Operations, Security Programs, Domestic Security Operations, and Global Security Platforms & Systems. Key Responsibilities * Engineer Autonomous Workflows: Use Lean Six Sigma to re-engineer manual security processes into automated, agentic AI workflows that eliminate operational bottlenecks. * Architect Integrated Frameworks: Design the technical foundation for interoperability between physical and digital security systems to create a unified global data layer. * Define Transformation Roadmaps: Translate enterprise vision into actionable technical milestones, integrating AI/ML and RPA across all five security verticals. * Lead Intelligent Automation: Direct the end-to-end configuration and deployment of GenAI, RAG (Retrieval-Augmented Generation), and RPA tools. * Manage Project Lifecycle: Manager the full execution of transformation initiatives, directly managing milestones, technical documentation, and cross-functional implementation to ensure on-time delivery. * Rapid Prototyping: Drive the "Pilot-to-Production" pipeline, validating AI use cases (e.g., threat triage or predictive risk) before global scaling. * Establish Impact Metrics: Define and monitor KPIs (e.g., hours saved, ROI, improved response times) to provide data-driven evidence of operational acceleration. * Enforce AI Governance: Ensure all deployments align with ethical AI standards, Verizon's AI policies and practices, data privacy laws, and corporate security risk frameworks. * Facilitate Stakeholder Alignment: Act as the primary technical bridge among vertical SMEs to ensure technology aligns with business objectives. What we're looking for… You'll need to have: * Bachelor's degree or four or more years of work experience. * Ten or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. * Ten or more years in security, program management, change management, or business transformation. * Experience in moving GenAI, LLMs, or Agentic AI projects from Proof-of-Concept to full-scale production. * Hands-on experience architecting RPA frameworks (UiPath, Automation Anywhere) and low-code/no-code integrations. * Knowledge of RAG frameworks, vector databases, API orchestration, and data pipeline (ETL/ELT) architectures. * Experience using Lean Six Sigma or Agile/SAFe to map manual workflows into governed, automated systems. * Familiarity with AI Governance (NIST AI RMF) and data security protocols for enterprise AI. Even better if you have one or more of the following: * Master's degree in Data Science, AI Management, or an MBA. * Lean Six Sigma Black Belt, PMP/CSM, or Professional Cloud AI Engineer (AWS/Azure/GCP) certifications. * Experience in Agentic AI Orchestration, specifically managing collaborative human-AI workflows. * Prior experience in physical-to-digital security convergence. * Demonstrated success as a "technical translator" for C-suite stakeholders and cross-functional SMEs. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $144,000.00 - $276,000.00. The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $158,500.00 - $276,000.00.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... * Take ownership of Public Sector customers who require research and analysis to resolve billing and payment issues. * Ensure receivable targets are being met. * Prioritize receivable base, which includes Verizon's Public Sector customers, to ensure most impactful items have focus. * Identify, drive, and manage risk assessment for the base of accounts. * Work directly with appropriate levels of Sales, Service, and Customer organizations, to guarantee cash flow for Verizon. * Lead conference calls with customers and internal contacts to obtain receivable resolution commitments and strategies. * Drive resolution of customer issues, including process issues, disputes, and invoicing, to facilitate customer payment of undisputed balances. * Communicate receivables results, and individual customer action plans to your Supervisor, Assoc. Director and executive levels. What we're looking for... You'll need to have: * Bachelor's degree or one or more years of work experience. * Experience with Microsoft Office and Google Suite applications. Even better if you have one or more of the following: * A degree. * Two or more years relevant work experience. * Strong communication and organizational skills and the proven ability to focus on the details. * Ability to lead small, cross-functional, teams to accomplish goals. * Strong analytical and proven problem solving skills. * Experience in receivables management and improvement. * Knowledge of Public Sector accounts. * Knowledge of Credit and Collections. * Experience with Verizon collections systems. * Experience with managing commitments and deadlines. * Experience working with internal and external entities successfully and diplomatically. * Ability to thrive in a dynamic environment and meet deadlines. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... At Verizon, we have built a world-class Accounting organization. And it just keeps getting better! We're a collaborative team that adds significant value to our stakeholders through advanced data analytics, driving business insights, identifying and implementing improvements through a wide array of digital finance automation and visualization tools, as well as supporting enterprise-wide system implementations. We are at the forefront of operationalizing new business initiatives. We focus on providing opportunities for our team members to develop in their careers through offering new challenges, networking, and identifying opportunities for professional growth through training and continuous feedback. Your opinion matters - we have a continuous improvement mindset and we welcome team members to bring new skills and ideas! * Assisting with the operations of the department and providing leadership to direct and indirect reports. * Building a strong team through recruiting, staffing, professional development, mentorship, and/or corrective action as needed. * Effectively engaging the team through delegation to successfully complete multiple and diverse deliverables. * Leading the effort for developing the skills and experience of your staff. * Directing efforts in developing, implementing, and maintaining systems, procedures and policies for the group. * Reviewing staff's work and analyzing the output for appropriate accounting treatment, completeness and accuracy. * Ensuring the team's understanding of and compliance with Sarbanes Oxley, GAAP, and Verizon Accounting Policy requirements. * Leading accounting projects to ensure compliance and adherence with controls for internal policies and external regulations. * Planning and structuring work activities and setting deadlines for your team; monitoring the progress and results of team activities. * Coordinating the completion of complex analytical assignments and preparation of accounting related reports. * Supporting leadership with accounting, analyzing, and reporting on general ledger transactions. * Coordinating closely with the other finance teams to ensure complete and accurate accruals and simplify processes. * Interacting with internal and external partners regarding objectives, deliverables, and resource allocation. * Contributing to the overall management strategy of the Accounting organization. What we're looking for... You're organized, practical, and great at finding ways to simplify complex processes. You have solid accounting knowledge across a variety of topics. You are also an effective manager and inspiring leader. People look to you for your expertise-but they look up to you for your leadership. You'll need to have: * Bachelor's degree or four or more years of work experience. * Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. * Managed a team of professionals. * Experience in the preparation and review of General Ledger postings and account reconciliations. * Knowledge of FASB, SEC requirements, Sarbanes Oxley, Generally Accepted Accounting Principles, accounting best practices, cross functional accounting impacts, and tax reporting requirements. * Experience with Microsoft Office, including Excel and PowerPoint. * Experience with accounting systems and applications including SAP, PeopleSoft, CPM/Essbase, Hyperion Financial Management, Blackline or related systems and applications. Even better if you have one or more of the following: * Master's degree in Business Administration, Accounting, Finance, Economics, or equivalent. * CPA certification. * Project management experience, including initiating, planning, executing, monitoring and closing of projects. * Knowledge of International Financial Reporting Standards. * Experience or proficiency in (SQL) Structured Query Language to manage, develop and maintain databases or applications. * Experience crafting and implementing accounting systems, running continuous improvement projects, and conducting root cause analysis. * Demonstrated attention to detail and strong written and verbal communication skills. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

Take the lead at the frontline of our company in a hybrid role that works in center and from home. In this multifaceted role, you'll assist with telephone and virtual customer interactions working in center 3-4 days weekly and remotely from home 1-2 days weekly. You'll utilize various tools and systems (telephone, e-email, e-care, correspondence, TTY and online chat) for this WFH Hybrid role. You'll proactively evolve to meet customers' needs and competitive demands. Success will depend upon your in-depth knowledge of AT&T's products and services and your ability to provide effective resolutions. Our call center environment is constantly evolving so we'll look to you to drive tools and technology to enable first call resolution. In the process, you'll develop experience with a broad range of customer service call types like: advanced technical support, collections, retention, sales channel coordination and billing and adjustments. You'll also engage third party vendorsand suppliers as needed to address service faults and provide customer resolution. You may be tasked with identifying, tracking and rendering issues to assist in various root cause eliminations. In addition to these duties, you'll be required to: - Handle wireless local number portability (WLNP), relocations, combined bill support, after hours inquiries and pre-paid service. - Troubleshoot and resolve customer impacting issues such as but not limited to: voice & data issues that span multiple networks and interdependent network elements, considering network conditions, connectivity, devices, applications, provisioning and billing. (Note: The skill and knowledge required will change with technology and application innovations.) - Assist customers with products and services such as but not limited to laptop connect services including air cards, USB devices, initial set-up, configuration of AT&T provided software & applications. - Proactively engage T3 support (network and IT) toaddress & resolve issues. - Remain proficient in all billing, rate plan and feature matters. WFH Requirements: - You will need verified internet service with minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) - Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). - You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performancemanagement, recurring management routines, manual and automated remote monitoring policies, etc. We prefer that you have: - At least one year customer service experience - Call Center experience - Advanced typing/keyboarding skills What's in it for you? We'll offer paid-training that you'll complete from home as well as resources to encourage your career growth. We also offer a competitive compensation package. You'll also gain an amazing benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement and paid time off. Rounding out these benefits and perks we also provide 50% employee discount on: - Eligible AT&T wireless plans (up to two accounts per employee; up to 10 lines per account) and wireless accessories - AT&T Internet (Fiber where available) - AT&T phone & AT&T wireless home phone Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you're 18 years or older, let's talk. Watch this video and apply today! #virtualjob #virtualwork. . The Premier Service Consultant (Hybrid) assists customers with questions and concerns on all products and services offered by the Company through research and resolution using various tools and systems. Handles telephone and virtual customer contacts while working in center 3-4 days weekly and remotely from home 1-2 days weekly. Coordinates with all sales channels for retention efforts on existing customer base. May sell products and services offered by the Company. May resolve inquiries received via telephone, e[1] mail, e-care, correspondence, TTY, and on-line chat. Customer interaction may result from a variety of contact methods, including but not limited to direct calls from customers, transferred callers or the resolution of trouble tickets. Responsibilities within the Premier Service Consultant (Hybrid) role may also include those that require additional training in other areas within the broad duties of general customer care once competency has been demonstrated. By way of example, these may include but are not limited to sales, saves, retention, high value customers, billing and adjustment teams, advanced technical support, and/or collections work. Exhibits in-depth knowledge of all products, services, rate plans, feature bundles, and offers to provide best solution options and totally resolve customer issues. Develops a proven track record of resolving issues and retaining customers. Performs other duties as assigned by management. It is critical & significant to recognize & provide for the following: - The AT&T environment is constantly evolving to meet customer and competitive demands and will continue to do so; we need the flexibility to evolve with it. - Customer interactions that are viewed as requiring “specialized” skills today may be mainstreamed tomorrow as we continue to drive tools and technology to enable first call resolution at the frontline. - Training content, call types and responsibilities may change over time at the discretion ofthe company as the business evolves and our technology & tools advance. - Continued investment will be made in the self-service options we provide to our customers, eliminating the need for the customer to call in for service and allowing customers to self-service in additional areas. GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED: The essential functions listed below are representative of duties performed by this job title. Duties generally may include but are not limited to the following: - Answers customer/client requests or inquiries concerning services and products and reports problem areas. - Utilizes various systems and tools to initiate to assist and service customers. - Continually maintains working knowledge of all company products, services and promotions. - Make recommendations according to customer's needs. - Utilizes operational systems to process purchases of all products and services. - Handles inquiries from customers related to billing, rate plans, features and services, network, coverage, handsets & devices, accessories, repair & troubleshooting, credits & adjustments, etc. - Handles credit checks, service activations and changes, and receivables management/collections - May sell all services and products offered by the Company; handles inquiries on data products, services, billing and troubleshooting. - May handle WLNP, relocations, combined bill support, after hour inquiries, and pre[1] paid service. - Troubleshoots and resolves customer impacting issues such as but not limited to voice & data issues that span multiple networks and interdependent network elements, considering network conditions, connectivity, devices, applications, provisioning and billing. (Note: The skill and knowledge required will change with technology and application innovations.) - Provides support for products and services offered by the Company. - Assists customers with products and services such as but not limited to laptop connect services including air cards, USB devices, initial set-up, configuration of AT&T provided software & applications. - Handles less routine & repetitive matters and more complex troubleshooting scenarios. - Identifies, tracks & trends issues to assist in root cause elimination. - Proactively engages T3 support (network and IT) to address & resolve issues. - Engages third party vendors and suppliers as needed to address service faults & provide customer resolution. - Remains proficient in all billing, rate plan and feature matters. - Able to communicate effectively, both verbally and in writing. - Ability to engage in center or virtually with management as needs of the business require. ESSENTIAL FUNCTIONS WHICH MAY BE REQUIRED FOR A PARTICULAR JOB: - Administer system functions on all opening, closing, and balancing procedures according to finance guidelines. - May be responsible for credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business and technical/roaming support inquiries, and other duties as required. - Ensure work area is maintained in a clean and professional environment; i.e. brochure stocks, promotions display and workstation. - Handles executive escalations to the office of the president as well as any other escalation as directed by management. - Handles regulatory escalations. - Demonstrates proficiency in all billing and technical matters to efficiently assist customers & resolve the escalation. - Coordinates effectively with other departments as needed to resolve customer issue. - Communicates effectively and timely to regulatory agencies as required per service level agreements. PREFERRED QUALIFICATIONS - At least one-year customer service experience preferred. - Call Center experience preferred. - Advanced Typing/keyboarding skills preferred. SPECIAL JOB REQUIREMENTS: - Specific job assignments may require day, evening, weekend or holiday hours. - Be available, accessible, and accountaess and technical/roaming support inquiries, and other duties as required. - Ensure work area is maintained in a clean and professional environment; i.e. brochure stocks, promotions display and workstation. - Handles executive escalations to the office of the president as well as any other escalation as directed by management. - Handles regulatory escalations. - Demonstrates proficiency in all billing and technical matters to efficiently assist customers & resolve the escalation. - Coordinates effectively with other departments as needed to resolve customer issue. - Communicates effectively and timely to regulatory agencies as required per service level agreements. PREFERRED QUALIFICATIONS - At least one-year customer service experience preferred. - Call Center experience preferred. - Advanced Typing/keyboarding skills preferred. SPECIAL JOB REQUIREMENTS: - Specific job assignments may require day, evening, weekend or holiday hours. - Be available, accessible, and accountable to receive notifications related to unique scheduling needs (e.g., unexpected volume spikes, disaster recovery, etc.) as determined by the Company. - Be available, accessible and ready to work during established work schedules, e.g., on phone/available status in accordance with adherence measures as determined by the Company. - Occasional overtime may be required. - Ability to complete all required training in center or in a virtual environment inclusive of required knowledge checks as determined by the Company. - Be available, accessible, and accountable to participate in required security awareness training and testing (e.g., able to understand and validate knowledge of company requirements, compliance, and policies) as determined by the Company. - Be available, accessible, and accountable to comply with organizational security and compliance standards and participate in required security monitoring and audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, home inspection of workspace, etc.) as determined by the Company. - Be accountable to protect workstation configuration and prevent configuration changes or personalization while using all technology tools as determined by the Company. - Follow WFH logistics guidelines (e.g., equipment receipt, equipment setup, travel considerations, workstation security processes, equipment return policies and processes, etc.) as determined by the Company. - Be available, accessible, and accountable to follow technical support processes (e.g., setup, troubleshooting, escalations, communications, etc.) as determined by the Company. - Be available, accessible, and accountable to participate in recurring management routines as determined by the Company. These in center or virtual meetings and routines may include, but are not limited to, attendance and participation at all required and ad hoc meetings (e.g., team huddles, coaching, disciplinary actions, training, investigatory meetings, grievances, etc.). These in center or virtual actions will take place via a variety of methods as technology allows and is developed, and may include telephone, teleconference software, video conference, messaging software, etc. as determined by the Company. - Maintain a workspace in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and participate in workspace audits (e.g., in-center and remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.) as determined by the Company. - Be available and accountable to regularly (e.g., daily, weekly, etc.) access performance management tools and review individual performance (e.g., dashboards, reports, etc.) as determined by the Company. - Be available, accessible, and accountable to participate in interaction and communication-related policies, processes, and audits inclusive of all work time not just interactions directly with customers. (e.g., remote desktop observation call and screen recordings, live webcam monitoring, in-center side-by-sides, chat audits, etc.) as determined by the Company. - Be available, accessible, and accountable to participate in manual and automated remote monitoring policies and practices (e.g., voice and screen recordings, desktop observation without notification, voice and chat analytics, real-time agent feedback inclusive of automated intelligence tools, etc.) to identify and address training, coaching, and quality opportunities as determined by the Company. - Be accountable to participate in and follow all organization-wide and WFH-specific published policies (e.g. Code of Conduct, Time Keeping Policy, etc.) as determined by the Company. - Must meet Minimum workspace requirements including verified internet service with upload/download ability as determined by the Company and established dedicated work area (desk, chair, electrical outlet, direct LAN connection) PHYSICAL REQUIREMENTS Ability to sit or stand for long durations (e.g., 8 hours) and engage with customers as dictated by needs of the business. BASIC QUALIFICATIONS TESTS: Applicants will be expected to pass any assessments or tests associated with the position. TRAINING - Classroom and/or virtual training as dictated by needs of the business (e.g. in other areas within the broad duties of general customer care once competency has been demonstrated). - On-the-job training Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment Contact with Customers/Candidates/Clients Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable) Handling/Proximity to Sensitive Information Weekly Hours: 40 Time Type: Regular Location: Cerritos, California It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview This role is essential for driving revenue growth by acquiring and expanding mid-sized business accounts with 300 to 999 employees. It involves prospecting new clients, managing a portfolio of new business, and aligning solutions with customer needs. The role differentiates itself by focusing on greenfield accounts and engaging with executive-level decision makers to deliver tailored solutions. Success is measured by meeting sales quotas, growing customer base, and maintaining strategic partnerships. The work impacts the organization by increasing market presence and providing customers with innovative business solutions that address their challenges. Job Responsibilities: Generate leads and acquire new mid-market business accounts through prospecting, cold calling, and networking to expand the customer base Develop and implement market strategies to penetrate new territories and strengthen existing customer relationships using sales tools and funnel management Enhance sales skills and product knowledge through continuous learning, training participation, and staying informed on industry trends Measure results and communicate progress and insights to leaders Also responsible for other duties/projects as assigned by business management as needed Education and Work Experience: High School Diploma/GED (Required) 4-7 years Outside sales experience with demonstrated history of sales achievements in a commissioned environment. Prior SMB, Mid-Market or Enterprise sales experience. (Preferred) 2-4 years Experience solutions/applications selling (Preferred) 2-4 years Telecommunications / technical sales (Preferred) Knowledge, Skills and Abilities: Task Management Ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required) Customer Service Demonstrated experience delivering superior customer service and attention to detail (Required) Communication Excellent interpersonal, written, and oral communication skills (Required) Negotiation Effective negotiating and closing skills, including communication, emotional intelligence, and problem-solving. (Required) Executive Interaction Interact with C-Suite Executives and drive sales presentations. (Required) Sales Experience with prospecting greenfield accounts, forecasting, and travel (Required) Proposal Writing Experience preparing, delivering, and following-up on product/service proposals and pricing quotations (Required) Licenses and Certifications: At least 18 years of age Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Pay Range: $116,500 - $210,200, inclusive of target incentives Base Pay Range: $69,900 - $126,120The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ******************************************** ID=REQ343033¶dox=1 At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ************************ . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling **************. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

JOB TITLE: Lead Member of Technical Staff REMOTE TYPE: Office Worker: In office position with work from home allowed, i.e. flex or hybrid worker DUTIES: Provide solutions to complex business and technical problems and issues of complex scope using advanced engineering and technical principles. Develop, test, and certify layer 2, 3, and 4 technologies on multiple vendor hardware and software platforms based on customized or generic design. Analyze requirements, develop network designs, and implement solutions to meet requirements. Apply engineering principles and practice in broad areas of complex technical project work that requires in-depth analysis using advanced techniques, knowledge, and expertise. Develop networking designs to support initiatives. Provide functional and technical leadership to submit vendor feature requests. Route devices configured as PE's and RR's. Apply advanced knowledge of Juniper MX 960, Juniper 640's, Juniper M320, Juniper VMx, Cisco ASR9k's, Cisco CRS's, and Cisco IOS-XR - WB platforms. Utilize ARBOR, Radware, Palo Alto, and Surricata for intrusion detection and as intrusion protection systems. Implement TCP protocols including ie BGP, iBGP -LU, OSPF, and LDP to address families including v4/v6 Unicast and Flowspec. Work with DDoS Next Generation Control plane devices including AM (Application Manager), SSC (Security Service Controller), RID (Route Injection Device), RLD (Route listener Device), and FCvRR (Flow Control Route Reflector). Utilize JSON as a data framework. Script using RabbitMQ, Unix OS, and Python. Use Virtualized Network Functions (VNFs) technologies including KVM and VMware. Troubleshoot using Wireshark and test tools including JDSU, Spirent, and IXIA. Work with routing and switched devices configured as PE's and NTE's. Apply advanced knowledge of Ciena and RAD Element management systems. Utilize XML, Netconf, and YANG platforms. Complete QOS implementation and enhance ACL security features including Ethernet OAM and TWAMP. Use standards protocols to support platform debug and service validation including TCP/IP, VLANs, HSRP, OSPF, BGP, BFD, L2 VPN over MPLS, IPv4, and IPv6 addressing. Apply advanced knowledge of web application servers including WebSphere, WebLogic, Tomcat, and IIS. Utilize Oracle, MS SQL, and DB2 databases. REQUIREMENTS: Requires a Bachelor's degree, or foreign equivalent degree, in Computer Science or Computer Engineering, and five (5) years of progressive, post-baccalaureate experience in the job offered, or five (5) years of progressive, post-baccalaureate experience in a related occupation developing networking designs to support initiatives; developing networking designs to support initiatives; utilizing JSON as a data framework; scripting using RabbitMQ, Unix OS, and Python; using Virtualized Network Functions (VNFs) technologies including KVM and VMware; troubleshooting using Wireshark and test tools including JDSU, Spirent, and IXIA; utilizing XML, Netconf, and YANG platforms; using standards protocols to support platform debug and service validation including TCP/IP, VLANs, HSRP, OSPF, BGP, BFD, L2 VPN over MPLS, IPv4, and IPv6 addressing; and applying advanced knowledge of web application servers including WebSphere, WebLogic, Tomcat, and IIS. Our Lead Members of Technical Staff earn between $194,895 - $257,400 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: · Medical/Dental/Vision coverage · 401(k) plan · Tuition reimbursement program · Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) · Paid Parental Leave · Paid Caregiver Leave · Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement · Disability Benefits (short term and long term) · Life and Accidental Death Insurance · Supplemental benefit programs: critical illness/accident hospital indemnity/group legal · Employee Assistance Programs (EAP) · Extensive employee wellness programs · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Middletown, New Jersey It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing… Verizon is seeking a Director to serve as the lead architect for Corporate Security's operational ecosystem. This position is responsible for integrating five independent verticals-Corporate Protection, International, Domestic, Security Programs, and Platforms-into a single, high-performance collective. The primary objective is to ensure the Corporate Security organization operates as a unified entity through the implementation of standardized processes, integrated workflows, and shared operational goals. Key Responsibilities include: * Cross-Vertical Coordination: Designing and implementing frameworks to ensure the seamless flow of data, and resources across all five security verticals. * Process Standardization: Collaborating with Subject Matter Experts to identify effective localized practices and implementing them as standardized operating procedures across the broader organization. * Business Architecture: Utilizing Lean and Six Sigma methodologies to evaluate and refine cross-functional workflows, focusing on the removal of operational redundancies and the improvement of response times. * Project Oversight: Managing the end-to-end lifecycle of transformation initiatives, ensuring that cross-vertical projects are delivered on schedule and remain aligned with corporate objectives. * Performance Measurement: Establishing and monitoring data-driven KPIs and evaluation models to assess the effectiveness of integration efforts and identify areas for further process optimization. * Strategic Governance: Managing the "Rhythm of the Business" for the Transformation Office, including the coordination of quarterly business reviews, strategic planning cycles, and leadership alignment sessions. * Leadership Advisory & Communications: Serving as a strategic partner to the Chief Security Officer, synthesizing operational data into formal briefings, reports, and board-level presentations regarding strategic progress. What we're looking for… You'll need to have: * Bachelor's degree or four or more years of work experience. * Ten or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. * Ten or more years of experience leading strategic projects and initiatives, or organizational design within a highly matrixed and regulated environment. * Demonstrated experience using Lean or Six Sigma methodologies to optimize business workflows and reduce operational costs. * Experience leading end-to-end project lifecycles for cross-functional initiatives involving multiple stakeholders. * Experience preparing executive-level reports, briefings, and presentations for C-suite leadership (e.g., CSO or COO). * Previous experience managing a "Rhythm of the Business" (ROB), including the coordination of quarterly business reviews and strategic planning cycles. Even better if you have one or more of the following: * MBA or a Master's degree in a strategic or technical field. * Lean Six Sigma Black Belt, PMP or Prosci certification. * Experience in Enterprise Business Architecture (EBA)-mapping how people, processes, and technology work together across an entire organization. * High proficiency in Tableau, Power BI, or SQL to build automated KPI dashboards and data-driven evaluation models. * Previous experience in a highly regulated, large-scale enterprise (Telecommunications, Finance, or Big Tech). If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $144,000.00 - $276,000.00. The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $158,500.00 - $276,000.00.

Note: This hybrid-remote position reports to our 2270 Lakeside Blvd, Richardson, TX 75082 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. **Pay Transparency:** Our Premier Service Consultants earn $19.81 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives **$62,280+** per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. **How You'll Make an Impact:** As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. **What Your Day-to-Day Will Look Like:** + Handle customer interactions (calls, chats, emails) in a fast-paced environment. + Identify upselling opportunities and close deals to reach your sales and commissions targets. + Accurately resolve issues related to service, billing, payments, and collections. + Explain bills and product features clearly. + Troubleshoot basic problems and seek higher support if needed. + Build customer confidence and loyalty by resolving issues. + Support various customer inquiries, including technical issues. + Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. + Paid training to set you up for success. **Key expectations to succeed:** + Commissioned sales experience highly preferred + Unwavering Customer Focus + Strong Work Ethic + Adaptability + Problem-Solving Skills + Attention to Details **Joining our team comes with amazing perks and benefits:** + Medical/Dental/Vision coverage + 401(k) plan + Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone + Tuition reimbursement program + Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. + Paid Parental Leave + Additional sick leave beyond what state and local law require may be available but is unprotected + Adoption Reimbursement + Disability Benefits (short term and long term) + Life and Accidental Death Insurance + Supplemental benefit programs: critical illness/accident hospital indemnity/group legal + Employee Assistance Programs (EAP) + Extensive employee wellness programs **Work From Home (WFH) Requirements:** + You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) + Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). + You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! \#LI-Hybrid **Weekly Hours:** 40 **Time Type:** Regular **Location:** Richardson, Texas It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... The Product Development Senior Manager position focuses on revenue growth within the Acquisition space including national and local scope. In this highly visible role, you will proactively identify opportunities to drive growth from our customer base and pure prospects, by building and maintaining/preserving revenue. You will formulate ideas and carry them through execution and beyond to retrospective, post-promo analysis, and ensuring a positive customer experience. Design targeting and segmentation strategies which will enable the business to deliver messages which are prioritized, personalized, and simultaneously beneficial to the customer and Verizon. Execute these strategies by leading peers from other functional work groups, including (but not limited to): Business Intelligence, Marketing Communications, Martech, Performance Management, Finance, Legal, IT, Market Leadership, and Product Marketing. Evolve these strategies to keep up with ever changing business and customer needs as well as improving effectiveness and efficiency. Drive bottom up data driven recommendations as well as adapt to top down requirements from executive leadership. Responsibilities include: * Analyzing market conditions and deciphering performance across KPIs, LNP, Segmentation, Propensity, etc. to uncover new opportunities for growth and revenue. * Using broad industry perspective to interpret competitive information, draw intelligent conclusions, provide assessments at the strategic and tactical level, formulate promo recommendations on proactive and/or reactive actions and take actions to execute upon approved recommendations. * Designing comprehensive targeting strategies to maximize and optimize revenue generating campaigns. * Building presentations to effectively communicate these strategies and the benefit to larger business objectives. * Utilizing experience and business knowledge to develop annual marketing promotional roadmaps as well as guide strategy & execution of key marketing programs. * Developing end to end promotional campaigns including but not limited to ideation, financial business cases, execution strategy, customer journey mapping and post-promo analysis. * Facilitating proposal alignment between Finance and Marketing through business case development. * Partnering with internal and external stakeholders to develop unique promo campaigns that will differentiate Verizon in the industry while driving growth. What we're looking for… You believe that solid data should be behind every important decision and are a numbers person with a strategic mindset, strong business and financial acumen. You are able to demonstrate creativity for promo development, and a strong knowledge of the wireless marketplace. You have a knack for understanding and visualizing just the right way to share data and practical insights so that people can understand. You'll need to have: * Bachelor's degree or four or more years of work experience. * Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. * Experience in marketing and finance-related roles, such as market research, financial analysis, pricing, product marketing, or strategic planning. * Experience working collaboratively with and presenting ideas and content to a variety of stakeholders. * High proficiency with Microsoft Excel and PowerPoint, as well as the Google affiliates. * Product management experience. Even better if you have: * A Master's degree, preferably an MBA. * Proven strengths in strategic and critical thinking. * Experience in the wireless or telecommunications industry. * Strong research, analytical, and critical thinking skills with the ability to see things not readily apparent to others and to find unique solutions to complex challenges. * Demonstrated ability to think strategically and to "see the big picture". * Demonstrated ability to take initiative, work with minimal supervision, and independently manage concurrent projects to timely completion. * Excellent written and verbal communication skills with ability to clearly express complex ideas. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $128,000.00 - $245,000.00. The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $140,500.00 - $245,000.00.

JOB TITLE: Lead Member of Technical Staff REMOTE TYPE: with work from home allowed, i.e. flex or hybrid worker *Remote worker: DUTIES: Apply engineering principles and practice in broad areas of complex technical project work that requires in-depth analysis using advanced techniques, knowledge, and expertise. Provide technical expertise within project teams. Develop networking designs to support initiatives. Communicate and provide documentation for issues identified to both vendor and internal teams. Represent the group internally across the company to provide functional and technical leadership and externally to submit vendor feature requests. Perform architecture, design, development, and deployment of systems supporting multiple network projects critical to AT&T (P1/P2, Open Access, RAN, NEON). Create architecture design through technical assessments of the business needs and creating software to meet those specifications. Continuous integration continuous deployment principals along with using Agile development methodologies will be required to ensure timely delivery and deployment of critical business features. Deep technical knowledge of networking, network device configuration, Opensource technologies and use of AI such as GPT4 to develop optimal business solutions and achieve cycle time reductions. Utilize knowledge in telecommunications networking and architecture along with OSS/BSS applications supporting both wireline and mobility networks. Deploy Cloud native applications on Azure and experience with Azure DevOPs tools. Deploy Cloud native applications on Public or Private Cloud. Utilize scripting languages (Python, Java, and shell scripting). Use Microsoft Office products (Word, PowerPoint, Excel, OneNote, Outlook, OneDrive, Teams). REQUIREMENTS: Requires a Bachelor's degree, or foreign equivalent degree in Electronic Engineering, Computer Science, or Information Technology and five (5) years of progressive, post-baccalaureate experience in the job offered or five (5) years of progressive, post-baccalaureate experience in a related occupation utilizing knowledge in telecommunications networking and architecture along with OSS/BSS applications supporting both wireline and mobility networks; deploying Cloud native applications on Azure and experience with Azure DevOPs tools; deploying Cloud native applications on Public or Private Cloud; utilizing scripting languages (Python, Java, and shell scripting); and using Microsoft Office products (Word, PowerPoint, Excel, OneNote, Outlook, OneDrive, Teams). Our Lead Members of Technical Staff earn between $189,592 - $257,400 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: · Medical/Dental/Vision coverage · 401(k) plan · Tuition reimbursement program · Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) · Paid Parental Leave · Paid Caregiver Leave · Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement · Disability Benefits (short term and long term) · Life and Accidental Death Insurance · Supplemental benefit programs: critical illness/accident hospital indemnity/group legal · Employee Assistance Programs (EAP) · Extensive employee wellness programs · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone **Weekly Hours:** 40 **Time Type:** Regular **Location:** Middletown, New Jersey It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

Note: This hybrid position reports to our 15901 E Skelly Drive, Tulsa, OK 74116 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Premier Service Consultants earn $17.58 - $20.62 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Identify upselling opportunities and close deals to reach your sales and commissions targets. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training to set you up for success. Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home (WFH) Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! #LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Tulsa, Oklahoma It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... Verizon is seeking an Associate Director to serve as the lead architect for Corporate Security's operational ecosystem. This position is responsible for integrating five independent verticals-Corporate Protection, International, Domestic, Security Programs, and Platforms-into a single, high-performance collective. The primary objective is to ensure the Corporate Security organization operates as a unified entity through the implementation of standardized processes, integrated workflows, and shared operational goals. Key Responsibilities include: * Cross-Vertical Coordination: Designing and implementing frameworks to ensure the seamless flow of data, and resources across all five security verticals. * Process Standardization: Collaborating with Subject Matter Experts to identify effective localized practices and implementing them as standardized operating procedures across the broader organization. * Business Architecture: Utilizing Lean and Six Sigma methodologies to evaluate and refine cross-functional workflows, focusing on the removal of operational redundancies and the improvement of response times. * Project Oversight: Managing the end-to-end lifecycle of transformation initiatives, ensuring that cross-vertical projects are delivered on schedule and remain aligned with corporate objectives. * Performance Measurement: Establishing and monitoring data-driven KPIs and evaluation models to assess the effectiveness of integration efforts and identify areas for further process optimization. * Strategic Governance: Managing the "Rhythm of the Business" for the Transformation Office, including the coordination of quarterly business reviews, strategic planning cycles, and leadership alignment sessions. * Leadership Advisory & Communications: Serving as a strategic partner to the Chief Security Officer, synthesizing operational data into formal briefings, reports, and board-level presentations regarding strategic progress. What we're looking for... You'll need to have: * Bachelor's degree or four or more years of work experience. * Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. * Eight or more years of experience leading strategic projects and initiatives, or organizational design within a highly matrixed and regulated environment. * Demonstrated experience using Lean or Six Sigma methodologies to optimize business workflows and reduce operational costs. * Experience leading end-to-end project lifecycles for cross-functional initiatives involving multiple stakeholders. * Experience preparing executive-level reports, briefings, and presentations for C-suite leadership (e.g., CSO or COO). * Previous experience managing a "Rhythm of the Business" (ROB), including the coordination of quarterly business reviews and strategic planning cycles. Even better if you have one or more of the following: * MBA or a Master's degree in a strategic or technical field. * Lean Six Sigma Black Belt, PMP or Prosci certifications. * Experience in Enterprise Business Architecture (EBA)-mapping how people, processes, and technology work together across an entire organization. * High proficiency in Tableau, Power BI, or SQL to build automated KPI dashboards and data-driven evaluation models. * Previous experience in a highly regulated, large-scale enterprise (Telecommunications, Finance, or Big Tech). If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $138,500.00 - $265,000.00. The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $152,500.00 - $265,000.00.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... The Product Development Senior Manager position focuses on revenue growth within the Acquisition space including national and local scope. In this highly visible role, you will proactively identify opportunities to drive growth from our customer base and pure prospects, by building and maintaining/preserving revenue. You will formulate ideas and carry them through execution and beyond to retrospective, post-promo analysis, and ensuring a positive customer experience. Design targeting and segmentation strategies which will enable the business to deliver messages which are prioritized, personalized, and simultaneously beneficial to the customer and Verizon. Execute these strategies by leading peers from other functional work groups, including (but not limited to): Business Intelligence, Marketing Communications, Martech, Performance Management, Finance, Legal, IT, Market Leadership, and Product Marketing. Evolve these strategies to keep up with ever changing business and customer needs as well as improving effectiveness and efficiency. Drive bottom up data driven recommendations as well as adapt to top down requirements from executive leadership. Responsibilities include: * Analyzing market conditions and deciphering performance across KPIs, LNP, Segmentation, Propensity, etc. to uncover new opportunities for growth and revenue. * Using broad industry perspective to interpret competitive information, draw intelligent conclusions, provide assessments at the strategic and tactical level, formulate promo recommendations on proactive and/or reactive actions and take actions to execute upon approved recommendations. * Designing comprehensive targeting strategies to maximize and optimize revenue generating campaigns. * Building presentations to effectively communicate these strategies and the benefit to larger business objectives. * Utilizing experience and business knowledge to develop annual marketing promotional roadmaps as well as guide strategy & execution of key marketing programs. * Developing end to end promotional campaigns including but not limited to ideation, financial business cases, execution strategy, customer journey mapping and post-promo analysis. * Facilitating proposal alignment between Finance and Marketing through business case development. * Partnering with internal and external stakeholders to develop unique promo campaigns that will differentiate Verizon in the industry while driving growth. What we're looking for… You believe that solid data should be behind every important decision and are a numbers person with a strategic mindset, strong business and financial acumen. You are able to demonstrate creativity for promo development, and a strong knowledge of the wireless marketplace. You have a knack for understanding and visualizing just the right way to share data and practical insights so that people can understand. You'll need to have: * Bachelor's degree or four or more years of work experience. * Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. * Experience in marketing and finance-related roles, such as market research, financial analysis, pricing, product marketing, or strategic planning. * Experience working collaboratively with and presenting ideas and content to a variety of stakeholders. * High proficiency with Microsoft Excel and PowerPoint, as well as the Google affiliates. * Product management experience. Even better if you have: * A Master's degree, preferably an MBA. * Proven strengths in strategic and critical thinking. * Experience in the wireless or telecommunications industry. * Strong research, analytical, and critical thinking skills with the ability to see things not readily apparent to others and to find unique solutions to complex challenges. * Demonstrated ability to think strategically and to "see the big picture". * Demonstrated ability to take initiative, work with minimal supervision, and independently manage concurrent projects to timely completion. * Excellent written and verbal communication skills with ability to clearly express complex ideas. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $128,000.00 - $245,000.00. The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $140,500.00 - $245,000.00.

JOB TITLE: Lead Member of Technical Staff REMOTE TYPE: Office Worker: In office position with work from home allowed, i.e. flex or hybrid worker DUTIES: Provide solutions to complex business and technical problems and issues of complex scope using advanced engineering and technical principles. Develop, test, and certify layer 2, 3, and 4 technologies on multiple vendor hardware and software platforms based on customized or generic design. Analyze requirements, develop network designs, and implement solutions to meet requirements. Apply engineering principles and practice in broad areas of complex technical project work that requires in-depth analysis using advanced techniques, knowledge, and expertise. Develop networking designs to support initiatives. Provide functional and technical leadership to submit vendor feature requests. Route devices configured as PE's and RR's. Apply advanced knowledge of Juniper MX 960, Juniper 640's, Juniper M320, Juniper VMx, Cisco ASR9k's, Cisco CRS's, and Cisco IOS-XR - WB platforms. Utilize ARBOR, Radware, Palo Alto, and Surricata for intrusion detection and as intrusion protection systems. Implement TCP protocols including ie BGP, iBGP -LU, OSPF, and LDP to address families including v4/v6 Unicast and Flowspec. Work with DDoS Next Generation Control plane devices including AM (Application Manager), SSC (Security Service Controller), RID (Route Injection Device), RLD (Route listener Device), and FCvRR (Flow Control Route Reflector). Utilize JSON as a data framework. Script using RabbitMQ, Unix OS, and Python. Use Virtualized Network Functions (VNFs) technologies including KVM and VMware. Troubleshoot using Wireshark and test tools including JDSU, Spirent, and IXIA. Work with routing and switched devices configured as PE's and NTE's. Apply advanced knowledge of Ciena and RAD Element management systems. Utilize XML, Netconf, and YANG platforms. Complete QOS implementation and enhance ACL security features including Ethernet OAM and TWAMP. Use standards protocols to support platform debug and service validation including TCP/IP, VLANs, HSRP, OSPF, BGP, BFD, L2 VPN over MPLS, IPv4, and IPv6 addressing. Apply advanced knowledge of web application servers including WebSphere, WebLogic, Tomcat, and IIS. Utilize Oracle, MS SQL, and DB2 databases. REQUIREMENTS: Requires a Bachelor's degree, or foreign equivalent degree, in Computer Science or Computer Engineering, and five (5) years of progressive, post-baccalaureate experience in the job offered, or five (5) years of progressive, post-baccalaureate experience in a related occupation developing networking designs to support initiatives; developing networking designs to support initiatives; utilizing JSON as a data framework; scripting using RabbitMQ, Unix OS, and Python; using Virtualized Network Functions (VNFs) technologies including KVM and VMware; troubleshooting using Wireshark and test tools including JDSU, Spirent, and IXIA; utilizing XML, Netconf, and YANG platforms; using standards protocols to support platform debug and service validation including TCP/IP, VLANs, HSRP, OSPF, BGP, BFD, L2 VPN over MPLS, IPv4, and IPv6 addressing; and applying advanced knowledge of web application servers including WebSphere, WebLogic, Tomcat, and IIS. Our Lead Members of Technical Staff earn between $194,895 - $257,400 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Joining our team comes with amazing perks and benefits: · Medical/Dental/Vision coverage · 401(k) plan · Tuition reimbursement program · Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) · Paid Parental Leave · Paid Caregiver Leave · Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement · Disability Benefits (short term and long term) · Life and Accidental Death Insurance · Supplemental benefit programs: critical illness/accident hospital indemnity/group legal · Employee Assistance Programs (EAP) · Extensive employee wellness programs · Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone **Weekly Hours:** 40 **Time Type:** Regular **Location:** Middletown, New Jersey It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

Don't miss this opportunity to jumpstart your career! Come join us for a virtual open information session for our Tulsa, OK Call Center roles on Tuesday, February 17, 2026. Come ready to ask your questions and learn all about a career with #LifeAtATT! Register to attend at: ********************************************** Date: Tuesday, February 17, 2026 Time: 10:00 AM - 2:00 PM CST Note: This hybrid position reports to our 15901 E Skelly Drive, Tulsa, OK 74116 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Premier Service Consultants earn $17.58 - $20.62 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: * Handle customer interactions (calls, chats, emails) in a fast-paced environment. * Identify upselling opportunities and close deals to reach your sales and commissions targets. * Accurately resolve issues related to service, billing, payments, and collections. * Explain bills and product features clearly. * Troubleshoot basic problems and seek higher support if needed. * Build customer confidence and loyalty by resolving issues. * Support various customer inquiries, including technical issues. * Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. * Paid training to set you up for success. Key expectations to succeed: * Commissioned sales experience highly preferred * Unwavering Customer Focus * Strong Work Ethic * Adaptability * Problem-Solving Skills * Attention to Details Joining our team comes with amazing perks and benefits: * Medical/Dental/Vision coverage * 401(k) plan * Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone * Tuition reimbursement program * Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. * Paid Parental Leave * Additional sick leave beyond what state and local law require may be available but is unprotected * Adoption Reimbursement * Disability Benefits (short term and long term) * Life and Accidental Death Insurance * Supplemental benefit programs: critical illness/accident hospital indemnity/group legal * Employee Assistance Programs (EAP) * Extensive employee wellness programs Work From Home (WFH) Requirements: * You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) * Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). * You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! #LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Tulsa, Oklahoma It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Job ID R-96518 Date posted 01/26/2026 Apply now Save role Share * Facebook * X * LinkedIn * Email

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing… Verizon Corporate Security is seeking a Director to lead the technical implementation of Artificial Intelligence and automation across the Corporate Security organization. This position requires a technical subject matter expert capable of bridging the gap between strategic planning and operational execution. Reporting to the Strategic Transformation & Operational Acceleration leader, the successful candidate will independently translate enterprise vision into functional automated workflows, acting as a primary architect and technical lead to ensure technology serves as a force multiplier. In this role, you will be the key driver of the roadmap that integrates AI and automation across our five core security verticals: Corporate Protection Operations, International Security Operations, Security Programs, Domestic Security Operations, and Global Security Platforms & Systems. Key Responsibilities * Engineer Autonomous Workflows: Use Lean Six Sigma to re-engineer manual security processes into automated, agentic AI workflows that eliminate operational bottlenecks. * Architect Integrated Frameworks: Design the technical foundation for interoperability between physical and digital security systems to create a unified global data layer. * Define Transformation Roadmaps: Translate enterprise vision into actionable technical milestones, integrating AI/ML and RPA across all five security verticals. * Lead Intelligent Automation: Direct the end-to-end configuration and deployment of GenAI, RAG (Retrieval-Augmented Generation), and RPA tools. * Manage Project Lifecycle: Manager the full execution of transformation initiatives, directly managing milestones, technical documentation, and cross-functional implementation to ensure on-time delivery. * Rapid Prototyping: Drive the "Pilot-to-Production" pipeline, validating AI use cases (e.g., threat triage or predictive risk) before global scaling. * Establish Impact Metrics: Define and monitor KPIs (e.g., hours saved, ROI, improved response times) to provide data-driven evidence of operational acceleration. * Enforce AI Governance: Ensure all deployments align with ethical AI standards, Verizon's AI policies and practices, data privacy laws, and corporate security risk frameworks. * Facilitate Stakeholder Alignment: Act as the primary technical bridge among vertical SMEs to ensure technology aligns with business objectives. What we're looking for… You'll need to have: * Bachelor's degree or four or more years of work experience. * Ten or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. * Ten or more years in security, program management, change management, or business transformation. * Experience in moving GenAI, LLMs, or Agentic AI projects from Proof-of-Concept to full-scale production. * Hands-on experience architecting RPA frameworks (UiPath, Automation Anywhere) and low-code/no-code integrations. * Knowledge of RAG frameworks, vector databases, API orchestration, and data pipeline (ETL/ELT) architectures. * Experience using Lean Six Sigma or Agile/SAFe to map manual workflows into governed, automated systems. * Familiarity with AI Governance (NIST AI RMF) and data security protocols for enterprise AI. Even better if you have one or more of the following: * Master's degree in Data Science, AI Management, or an MBA. * Lean Six Sigma Black Belt, PMP/CSM, or Professional Cloud AI Engineer (AWS/Azure/GCP) certifications. * Experience in Agentic AI Orchestration, specifically managing collaborative human-AI workflows. * Prior experience in physical-to-digital security convergence. * Demonstrated success as a "technical translator" for C-suite stakeholders and cross-functional SMEs. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $144,000.00 - $276,000.00. The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $158,500.00 - $276,000.00.