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U S Customs and Border Protection Company Logo

Working At U S Customs and Border Protection

Zippia Score 4.2

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U S Customs and Border Protection

U S Customs and Border Protection Jobs

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U S Customs and Border Protection Overview

Industry

Public Administration

Organization Type

Government

Employees

> 10,000

Headquarters

Washington, DC

Website

cbp.gov

Website

cbp.gov



Founded in

-

Revenue

> $1B

Key People

Robert Bonner (CEO)

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About U S Customs and Border Protection

United States Customs and Border Protection is the largest federal law enforcement agency of the United States Department of Homeland Security, and is the country's primary border control organization.

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United States Customs and Border Protection is the largest federal law enforcement agency of the United States Department of Homeland Security, and is the country's primary border control organization.

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What Is

U S Customs and Border Protection's Mission Statement

?
To safeguard America's borders thereby protecting the public from dangerous people and materials while enhancing the Nation's global economic competitiveness by enabling legitimate trade and travel.

Is This Your Company?

Do You Work At U S Customs and Border Protection?

What is it like to work at U S Customs and Border Protection

December 12, 2015 on Reddit

creepiest thing, or funniest think that ever happened on the job?

Creepiest might be some of the sex offenders/criminals/weird guys coming back from some questionable countries that are known for sex trafficking. You can tell me you frequently go to the Phillipines, Vietnam, eastern Europe for business, but I'm going to assume it's sex based due to your looks and personality. Some of the sad stories you hear from the guys who worked the Mexican border regarding smuggling will piss you off too.
December 10, 2015 on Reddit

How would one get into this type of career? I am currently a Security Guard who is looking to further my career path.

Most of our recent hires were prior security guards, TSA, LEO's, airline workers, military, bachelor's degree.

I just read this interesting story (http://www.texasobserver.org/homeland-security-corruption-border-patrol/) about agent corruption on the southern border - have you seen or heard of this type of activity amongst your coworkers? Not necessarily asking for details that might be too sensitive, but even a yes/no answer would be interesting/enlightening.

I will read this later, but I can predict the jist of it. Again, keep in mind that I don't work for Border Patrol, but the premise is the same. We have our own wall of shame online that we can see when we are at work (private intranet). The majority of guys who show up on this list work on the southern border. I wouldn't say it's a big problem at the airports in the U.S., but it's definitely something that has happened. Take a bribe just once, and someone owns you. Not worth it to lose your great paying job and pension.

What's your opinion on "Trusted Traveller" programs like Global Entry? Does it make your job easier? On a related note, what the hell do you use the fancy Global Entry card for? I've never seen it required anywhere and everything seems linked to my passport.

Best $100 you'll ever spend as a traveler. It makes my job easier as those who have it, generally, are people who speak english, know their way around an airport, don't break rules, are easy to work with. That said, some of those "trusted travelers" can't be a pain to work with. I can inspect their bags, I can ask them questions, but some people are under the assumption that they are immune from your powers and will let you know it.

I was recently told by a CBP officer, while crossing the US/Canadian Border with my friend after a spur of the moment road trip, that my story was "the dumbest *** thing I've ever heard." So, what's the dumbest thing you've ever heard or seen while doing your job?

This question took a while, but it's a fairly simple answer. My first thought was that whatever I chose, it would have been committed by a U.S. Citizen, and not a visitor who are generally on their best behavior. It's busy day at my port and a few flights have come in at the same time. There are hundreds of people waiting to get into the U.S. Like most ports in the world, there is a line for citizens/residents, and visitors. I am working the citizen/resident line. It's a typical immigration line. People walk up by themselves, or with family, and I do my thing. Swipe the passport, ask a couple questions, stamp what I need to, and move on to the next. Up walks this lady, maybe late 30s, and just keeps walking past me. I call her back, and she gives the argument that she is a U.S. citizen and thought she could just walk by. Now keep in mind, she had to have been waiting in line with fellow citizens for 20-30 minutes who have all successfully walked up to my booth and stopped. She didn't yell or try to start a fight, she honestly just believed she didn't have to stop when everyone else did. The weird part is that I've seen this a couple times since. Always with the "but I'm a U.S. citizen, why do I need to stop?" I'm never prepared for that, when doing the same thing over and over again, this will just stop me in my tracks with a dumbfounded look on my face. Only once have I had a person tell me she wasn't going to answer any questions of mine. Again a middle aged U.S. citizen lady who just didn't want to play ball. I'm not grillings US citizens on questions, just a couple while the passport scans, but she refused. I told her she didn't have to answer, but failing to do so would end up with her in our immigration office meant for the visitors of the world, likened to sitting in the DMV. She answered the one or two questions I had and went on her way. As for a visitor, who due to language barriers you really have to work with, one woman from Turkey tried to argue how her hundreds counterfeit movies on DVD were real when I call them fake. She had 20 copies of 15-20 different blockbuster movies in her bag. Like I mentioned in another post on here, if it's for personal use, we'll let you keep it. I'm not going to do the paperwork for seizing your 1 counterfeit dvd of Toy Story. What she had, was in my opinion, were commercial goods she was bringing to give to someone here so that they could sell them on the street. Having a personal vendetta on counterfeit goods, I started the process of seizing them. At some point I called them "fake" as I don't think the word "counterfeit" was getting through to her. She grabbed them and started yelling at me how they were real, as she could hold and touch them. Trying to argue copyright laws to someone who honestly didn't see anything wrong with them was pointless. I believe I brought in a translator and had him explain. She yelled and yelled some more, saying they were for her nephews and family. My supervisor came over and said to let it go, because it wasn't worth it as we have bigger fish to catch. edit: there was this time when a mother and her 3 kids walked up to my booth and during the inspection I heard this distinct sound of someone peeing. On the other side of the counter was one of her boys (5 or 6 yrs old?) peeing against my booth. The mother had clearly looked down and had seen him and hadn't said a thing. I'd rather not say where they were from, but you can guess.

What, in your opinion, would you like to see CBP do better and what would it take to make that happen?

Morale is a HUGE issue with us. We have meetings regarding the poor morale, we have emails from the top of the agency sent nationwide, nothing seems to change. google it, it's an issue. It's not just CBP, it's DHS as a whole. Staff shortages, mandatory OT, unusual schedules, and managers out for themselves that try to screw over officers. There's no encouragement to see your coworkers outside of work, there's very little comradery, etc.
December 10, 2015 on Reddit

Everytime I come back into the U.S I make small talk with the officer and say something like, Glad to be back, miss this place. How useless is this conversation? Would you rather I just stfu and keep to myself?

Haha. Depends. For the most part, we want you to get out of our line as much as you want to get out. I'd rather you have a good personality than not saying anything. Some people are over eager to tell us they miss home, happy to be back, etc. I have a job to do so anything you're saying is mostly for you, so..... I actually prefer people who want to talk. Some people see us as intimidating and won't mutter anything due to fear. Small talk is good, shows that you are comfortable and normal, saying nothing or going over the top with your enthusiasm sets off my radar though.
December 10, 2015 on Reddit

Why do you guys hardly smile? Also most foreign nationals always complain that you guys are always rude. I also experienced that many times entering USA. WHY SO RUDE?

This is one of the questions I was hoping for. I'm not ignoring that other question regarding the dumbest thing I've heard, that one is taking a while to decide. Regarding this, personally I've been told many many times by visitors that I am friendly, which I initially took as a compliment for the first couple years of my career. That said, it's the monotony of the job. Sitting in a booth doing the same thing over and over again starts to get to you. The hours, dependant on your port, can require mandatory overtime with no rotation. I start my day off pretty happy and cheerful, but 13 hours later I may not appear to give a damn. I'm still doing my job, still asking pertinent questions, but I'm clearly not making small talk with visitors as I take their fingerprints for the nine hundredth time that day. Some ports will rotate their officers to do something else, some do not. We are also not in the customer service field, we are law enforcement officers tasked with finding liars, smugglers, terrorists, fraudulent documents, imposters, etc. On the flip side, having traveled internationally quite a bit, I don't think this is a U.S. specific issue. Other countries I've been to do their job the same way. Make sure it's you on the passport, ask why you are there, stamp and move on. When arriving back into the U.S., even into my own port once when I was new and no one recognized me, I can see your point though. There are also people who want the red carpet laid out for them upon returning home. Can't please everyone. If you truly had a rude experience, ask for a comment card or get on our website and write us. We hear the same story a few hundred times a day. We've already heard that your mom died in your home country a dozen times on your flight alone. While I'm compassionate and usually offer my condolences, I can't spend my whole day asking what kind of person your mom was to every person with this story. As for visitors, we are under the presumption that you are lying in order to gain access to my country. It is our job to find liars, so you start seeing everyone that way. People will lie about anything, and often times it's stuff that doesn't matter. You start losing your charisma after the first hour of doing the same thing and hearing the same stories.
December 10, 2015 on Reddit

Do you enjoy what you do? If you travel do you get to skip any process that a civilian cannot?

Absolutely do. There are people who don't, some of which are new-ish. I can't understand that. I'm not saying it's the best job in the world, but you get what you put into it, and if you come at it with a negative attitude, well then you're job is going to suck. I have great coworkers, good managment, a job that I feel contributes someway to this country, and I get paid handsomely. I don't see myself leaving, but if I do, it would be to something similar with I.C.E/H.S.I., or USCIS, FBI. Dealing with the traveling public and people from all around the world, there is something new every day. The public knows us as sitting in a booth, but most major ports have their hands in international cargo and mail (you don't have to deal with the public!), baggage exams, behind the scenes stuff, undercover stuff, teams specific to finding drugs, terrorists, immigration violators. There's always something else to do. And no, we don't get to skip any lines when returning to the U.S....unless you fly into your port and happen to be escorted to the front by a friendly face. ;)

U S Customs and Border Protection Employees

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    Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

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Gender

Male

64.3%

Female

34.5%

Unknown

1.2%
Ethnicity

White

55.4%

Hispanic or Latino

19.3%

Black or African American

12.4%

Asian

7.3%

Unknown

5.6%
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Foreign Languages Spoken

Spanish

63.3%

French

6.1%

Italian

6.1%

Swahili

2.0%

Chinese

2.0%

Marathi

2.0%

Albanian

2.0%

Hainanese

2.0%

Gujarati

2.0%

Dakota

2.0%

Hindi

2.0%

Mandarin

2.0%

Korean

2.0%

Cantonese

2.0%

Thai

2.0%
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U S Customs and Border Protection Careers

Average Length of Employment
Martin County 4.8 years

U S Customs and Border Protection

4.6 years
Jefferson County 3.8 years
Scott County 3.6 years
El Paso County 3.4 years
Top Employers Before U S Customs and Border Protection
US Army 18.9%
U S Navy 11.0%
Apptis 4.3%
MCI 3.0%
AT&T 3.0%
UPS 3.0%
SAIC 3.0%
Canine 2.4%
Top Employers After U S Customs and Border Protection
IBM 8.9%
CBP 6.7%
AT&T 5.6%
US Army 5.6%
USCIS 4.4%
U S Navy 3.3%
FedEx 3.3%
Deloitte 3.3%
Amazon 3.3%

U S Customs and Border Protection Employees Education

Schools

University of Phoenix

7.4%

Northern Virginia Community College

7.4%

University of Maryland - University College

6.4%

Strayer University

6.4%

George Washington University

6.4%

University of Maryland - College Park

6.4%

George Mason University

5.3%

Ohio State University

4.3%

Sacred Heart University

4.3%

American University

4.3%

Georgia Institute of Technology -

4.3%

University of North Texas

4.3%

University of Texas at El Paso

4.3%

Indiana University - Purdue University Indianapolis

4.3%

University of Delaware

4.3%

Florida State University

4.3%

Ball State University

4.3%

Virginia Polytechnic Institute and State University

4.3%

Indiana Wesleyan University

4.3%

Bowie State University

3.2%
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Majors

Criminal Justice

22.4%

Business

19.9%

Law

9.1%

Management

4.2%

Communication

4.2%

Computer Science

3.8%

Political Science

3.5%

Law Enforcement

3.5%

Information Technology

3.1%

History

3.1%

Computer Information Systems

3.1%

Accounting

3.1%

Education

2.8%

Biology

2.1%

English

2.1%

Legal Support Services

2.1%

Finance

2.1%

Human Resources Management

2.1%

General Studies

1.7%

Public Policy Analysis

1.7%
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Degrees

Bachelors

38.8%

Other

20.7%

Masters

20.5%

Associate

8.6%

Doctorate

5.6%

Certificate

5.2%

Diploma

0.4%

License

0.2%
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U S Customs and Border Protection Employee Political Affiliation

Democratic Party

60.6%

Republican Party

39.4%

Employee Political Donations

Name Job Title Party Donation
Adam SommerAgent $4,755Republican Party
James LiebermanFederal Government $3,450Democratic Party
Alexander NiejelowCounselor $2,500Democratic Party
Jeffery MorganAttorney $2,250Democratic Party
Jacqueline MorgiaProgram Management Analyst $2,125Democratic Party
Christopher LydonSenior Patrol Agent $1,275Republican Party
Michael MarchmanSupervisory CBP Officer $1,000Republican Party
James FreeneyOfficer $1,000Democratic Party
Jonathan MatthewsTechnician $1,000Republican Party
IAN HambyLaw Enforcement Technician $815Democratic Party
Bruce HadleySupervisor $800Republican Party
James McKayProgram Manager $750Republican Party
John PittsRetired $750Republican Party
Akbar SiddiquiAttorney $750Democratic Party
Joanne ScheurerForensic Chemist $691Democratic Party
Anita HallAgricultural Specialist $600Democratic Party
Michael MillerOfficer $500Republican Party
Benjamin WebbExecutive Director $500Democratic Party
Kristina VandenbergLaw Enforcement Officer $500Democratic Party
Arlene YangLawyer $500Democratic Party
Henry PerryCustoms And Border Protection Officer $500Democratic Party
Roberto WilliamsAnalyst $500Democratic Party
Marianne TorresOfficer $500Democratic Party
Patricio TraversoneOfficer $500Democratic Party
William SmithEmployee Relations Specialist $450Democratic Party
David DelaneyBorder Patrol Agent $450Republican Party
Richard PearsonAdjudicator $440Republican Party
Russell JokinenAttorney $424Democratic Party
Stephen RochonPrincipal $412Democratic Party
Anand MuniCustoms And Border Protection Officer $370Democratic Party
Jesus RamosCustoms And Border Protection Officer $300Democratic Party
Brian RachalSupport Specialist $281Republican Party
Gregory ConnorAttorney $250Republican Party
Xavier SolizOfficer $250Democratic Party
Colin McLeanBorder Patrol Agent $250Republican Party
Seth MazzeInternational Trade Specialist $250Democratic Party
Laurance FriersonAttorney $250Democratic Party
Michael KeeganImport Specialist $250Democratic Party
Jose AguilarSupervisory CBP Officer $250Democratic Party
Kent ParsellRetired $250Republican Party
William AnthonyPublic Relations $250Republican Party
Joel WrightAuditor $250Republican Party
Scott MontgomeryAgricultural Specialist $250Republican Party
Brian HumphreyFederal Law Clerk $250Democratic Party
William WoodOfficer $250Republican Party
Catherine CochranePilot $250Republican Party
Reina FridayAccountant $245Democratic Party
Anthony MorenoOfficer $217Republican Party
Robert CurleyCustoms And Border Protection Officer $205Republican Party
Cheri CoxProgram Manager $200Republican Party
Joshua KurynFederal Law Clerk $200Republican Party
Sanith KimchreaImport Specialist $199Democratic Party
Rick EllisonChief Inspector $158Democratic Party
PAM MontenHuman Resource Specialist $135Democratic Party
Rajeev DivakarProgram Manager $126Democratic Party
Maribeth DunajskiImport Specialist $103Democratic Party
James GomillionFederal $100Democratic Party
Omar PalmerCustoms And Border Protection Supervisor $91Democratic Party
James BuhalisOfficer $75Republican Party
Raymond MarburyProgram Manager $54Democratic Party
Donna ElliottProgram Management Analyst $54Democratic Party
Chester GilbertSupervisory CBP Officer $38Republican Party
Peter CopelandAnalyst $25Republican Party
Michael Blair JrSupervisory CBP Officer $18Democratic Party
Michael LewisSupervisory CBP Officer $10Democratic Party
Reif SmithAgent $6Democratic Party
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U S Customs and Border Protection Employment Videos

U.S. Customs and Border Protection Advanced Training Center

U S Customs and Border Protection Stock Performance

  • -
    Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Net Income

-

Market Cap

-

Total Equity

-

Total Assets

-

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U S Customs and Border Protection Competitors

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Frequently Asked Questions about U S Customs and Border Protection

How many Employees does U S Customs and Border Protection have?

U S Customs and Border Protection has 62,450 employees.

How much money does U S Customs and Border Protection make?

U S Customs and Border Protection generates $10,000,000,000 in revenue.

What industry is U S Customs and Border Protection in?

U S Customs and Border Protection is in the public administration industry.

What is U S Customs and Border Protection's mission?

U S Customs and Border Protection's mission statement is "To safeguard America's borders thereby protecting the public from dangerous people and materials while enhancing the Nation's global economic competitiveness by enabling legitimate trade and travel."

What type of company is U S Customs and Border Protection?

U S Customs and Border Protection is a government company.

Who are U S Customs and Border Protection's competitors?

U S Customs and Border Protection competitors include U S Department of State, Department Of Aging, Department of Homeland Security, Federal Bureau-Investigation, United States Department of Defense, Los Angeles County Sheriff's Department, Broward Sheriff's Office, Brevard County Gov, Scott County, Department Of Transportation, Seminole County FL, Marion County Office Of Family, St Tammany Fire Protection District 1, El Paso County, PRINCE GEORGES COUNTY POLICE DEPT, Martin County, Dover Police Dept , City and County of Denver, Kings County Education Office, Jefferson County.

Who works at U S Customs and Border Protection?

Robert Bonner (CEO)

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Where is U S Customs and Border Protection's headquarters?

U S Customs and Border Protection's headquarters is in Washington, DC.

You can find out what it is like to work at U S Customs and Border Protection, also known as U.S Customs And Border Protection, U.S. Customs and Border Protection, US CUSTOMS AND BORDER PROTECTION and Us Customs & Border Protection.

Zippia gives an in-depth look into the details of U S Customs and Border Protection, including salaries, political affiliations, employee data, and more, in order to inform job seekers about U S Customs and Border Protection. The employee data is based on information from people who have self-reported their past or current employments at U S Customs and Border Protection. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions, or for the results obtained from the use of this information. The data presented on this page does not represent the view of U S Customs and Border Protection and its employees or that of Zippia.