U.S. National Whitewater Center job in Charlotte, NC
The Graphic Designer at the Whitewater Center (Whitewater) leads the creation and design of all print, social and digital marketing deliverables for the communication of the Whitewater brand across a variety of marketing channels. The Graphic Designer is an on-site, full-time, benefits eligible position and reports to the Marketing Manager.
*Please include a cover letter with your application.
Responsibilities
Assure that all marketing content is consistent with the Whitewater brand.
Develop and implement creative design strategies that align with the brand and overall marketing objectives and target audience.
Expert using Adobe Creative Suite, which includes, but is not limited to Photoshop, InDesign, Illustrator and Lightroom.
Manage and provide creative direction to internal and external creative teams, including photographers, copywriters, videographers, and other creative professionals.
Design and produce various marketing assets, such as digital advertisements, print materials, website content, posters, social media graphics, and more.
Ensure consistency and brand adherence across all marketing creative elements.
Work with the Marketing Manager to lead creative concepts, designs, and copy to ensure they meet brand guidelines and campaign objectives.
Stay updated on industry trends, best practices, and emerging technologies to continually improve the effectiveness and innovation of marketing creative.
Monitor project timelines, budgets, and resources to ensure on-time and on-budget delivery of creative assets.
Collaborate with marketing analytics teams to evaluate the effectiveness of creative assets and campaigns and make data-driven recommendations for optimization.
Collaborate with marketing teams to understand campaign requirements, target audience, and messaging goals.
Develop a deep understanding of the outdoor industry and Whitewater experiences to ensure marketing efforts align with the outdoor lifestyle and Whitewater brand.
Other duties as assigned.
Requirements
Bachelor's degree in Graphic Design, Marketing, Media or related discipline.
4+ years relevant design experience.
Strong project management skills.
Demonstrable experience in leading and managing a team, fostering collaboration, and driving results.
Proficiency in Adobe Creative Suite and design platforms.
Excellent written and verbal communication skills, with the ability to create compelling content and effectively convey marketing messages.
Strong creative thinking and problem-solving abilities, with a keen eye for design and attention to detail.
Flexibility to work evenings, weekends, holidays, and during Whitewater events as needed.
Physical Demands
Ability to work outdoors for extended periods in all weather conditions.
Must be able to lift and carry at least 50 pounds.
Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
Must be able to safely self-transport over uneven terrain or in a confined space.
Must be able to work in shared spaces with other employees and customers.
All positions at Whitewater require employees to report and work onsite at Whitewater locations.
Benefits
Access to the Whitewater Center's pass activities
Staff discount program and pro deals
Medical, Dental, Vision, FSA
401(k)
Overview of Department
Marketing, Finance, and Human Resources professionals work together to advance Whitewater's mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE : Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
$43k-55k yearly est. Auto-Apply 17d ago
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Event Operations Manager
U S National Whitewater Center 4.2
U S National Whitewater Center job in Charlotte, NC
The Event Operations Manager is responsible for the strategic planning, budgeting, and daily operation of all public-facing events. Typical events include, but are not limited to, single and multi-day Festivals, Whitewater Race Series events, Whitewater Film Series events, River Jam concerts, Yoga sessions, Adventure Dining, Winter programming, Outpost programming and all other established programming. The Event Operations Manager is a full-time, on-site, benefits eligible position and reports directly to the Director of Operations.
Responsibilities
Function as the department head and oversee a department made up of full-time and part-time staff
Evaluate and assess current programming to ensure success and growth of future events.
Utilize key tools and metrics to measure team results and hold the team accountable to established goals and objectives.
Maintain accurate profit and loss statements.
Work closely with all Whitewater departments to forecast needs and plan for day-of logistics.
Maintain a high standard of customer service for participants and have in-depth knowledge of the organization, products, and services.
Develop and implement processes and procedures
Manage an efficient operation, demonstrating fiscal awareness, and ensuring effective execution of tasks and utilization of resources.
Other duties as assigned.
Requirements
Bachelor's degree in Management, Business, Hospitality, Outdoor Recreation or equivalent.
Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
5+ years of experience in management and/or leadership
Experience managing profit and loss statements
Ability to think critically and be proactive
Excellent Microsoft Office skills
Physical Demands
Must be able to safely self-transport over uneven terrain or in a confined space.
Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time.
Must be able to lift and move at least 60 pounds.
Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions.
Must be able to work in shared spaces with other employees and customers.
All positions at Whitewater require employees to report and work onsite at Whitewater locations.
Benefits
Access to Whitewater Center's pass activities
Staff discount program and pro deals
Health, Dental, Vision, FSA
401K
Paid Time Off
Overview of Department
The Events Department professionals work to advance Whitewater's mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
$46k-62k yearly est. Auto-Apply 57d ago
Outdoor Educator
U.S. National Whitewater Center 4.2
U.S. National Whitewater Center job in Charlotte, NC
Outdoor Educators at the Whitewater Center are responsible for implementing a variety of educational programs for students from kindergarten through 12th grade. Most programs are scheduled for the spring and the fall, so Educators are encouraged to explore employment in other departments during the summer and winter months. Educators work a variable, part-time schedule, and report to the Outdoor School Supervisor.
Duties & Responsibilities
Maintain a safe, educational, and enjoyable atmosphere during environmental education and team building programs
Learn and facilitate lesson plans pertaining to environmental education, Team Building, and STEM (Science, Technology, Engineering, and Math) topics
Manage groups of up to 30 students at a time, and ensure quality supervision during programs - effective communication with chaperones is essential
Assist with greeting school groups and facilitating orientation welcome talks.
Maintain accurate knowledge of activities, products, and services offered by the Whitewater center
Maintain availability to work evenings, weekends, and holidays as required
Other duties as assigned
Requirements
Candidates are required to demonstrate competencies by delivering a short example of an environmental lesson as part of the interview process.
Prior experience teaching in a formal or informal setting for students from kindergarten through 12th grade
Background in Environmental Education, Environmental Science, Earth Science, Biology, or another related field
Strong communicator who is highly motivated and energetic with an outgoing personality
Possession of a North Carolina Environmental Education Certification or current work towards certification is beneficial but not required
A current First Aid, CPR, & AED Certification - courses are offered by the Whitewater Center
Weekday availability is required. This position is part-time; availability is preferred Monday through Friday in the following months: March through June & August through November
Physical Demands
Must be able to safely self-transport over uneven terrain or in a confined space
Must be able to work outdoors for sustained periods of time in all weather conditions
Must be able to work in a fast-paced, collaborative, team environment
Must be able to lift and move at least 50 pounds
Must be able to bend, stand, lean, and kneel on a regular basis
Benefits
Access to the Whitewater Center's pass activities
Staff discount program and pro deals
401K plan
Overview of Department
The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center's Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
$35k-46k yearly est. Auto-Apply 7d ago
Franchise Business Consultant
Sky Zone 3.8
North Carolina job
CircusTrix dba
Sky Zone
Franchise Business Consultant
Full-time
Remote with travel
**Must reside in Pennsylvania, North/South Carolina, Georgia, or Florida**
Department: Franchise
Reports to: VP of Franchise Operations
Travel: Up to 50%
FLSA: Exempt
____________________
WHO WE ARE:
At Sky Zone, our mission is to enrich lives through the power of boundless play - whether that's on the trampoline court, behind the scenes, or at the corporate level. We believe play fuels confidence, connection, and joy, and we're proud to create experiences that reflect that purpose in everything we do.
As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and school parties across the country. Backed by our parent company, CircusTrix, and recognized as a top franchise and growth brand, we continue to raise the bar for innovation and impact in the industry.
Our culture is shaped by our core values: We Play Without Limits, Ignite Innovation, Grow Together, Fuel Joy, and Serve Big, Give Bigger. Whether in a park or a boardroom, these values guide how we lead, collaborate, and show up for each other and for the communities we serve.
____________________
WHO YOU ARE:
You are a collaborative business partner who thrives on helping independent owners succeed. With deep experience in franchise operations and financial management, you know how to balance brand standards with entrepreneurial spirit. You enjoy building trust, solving complex challenges, and uncovering new opportunities for growth. Above all, you see franchisees as partners and their success as the key to strengthening the entire Sky Zone brand.
HOW YOU BRING OUR MISSION TO LIFE:
You help empower franchisees by unlocking growth potential, strengthening operations, and creating guest experiences that fuel joy at every park. You achieve this by -
Franchisee Partnership & Engagement
Building and maintaining strong, collaborative relationships with franchise owners and their leadership teams.
Conducting needs assessments to understand franchisee challenges, opportunities, and long-term business goals.
Providing tailored recommendations and action plans that respect franchisee autonomy while reinforcing brand standards and proven systems.
Serving as a liaison between franchisees and the corporate support team, ensuring alignment, consistency, and two-way communication.
Strategic Planning & Growth
Guiding franchisees in developing and executing strategic business plans that support both local growth and overall brand performance.
Advising on market trends, expansion opportunities, and competitive positioning to drive profitability.
Partnering with owners to evaluate new revenue streams, from memberships and birthday parties to food & beverage programs and seasonal initiatives.
Operational Excellence & Brand Standards
Providing operational consulting to help franchisees adopt best practices and increase efficiency.
Monitoring compliance with brand standards, policies, and procedures, and coaching owners on maintaining consistency across all guest experiences.
Conducting business reviews and sharing benchmarking data to highlight performance trends and identify opportunities for improvement.
Training & Development
Delivering coaching and mentorship to franchisees and their management teams on leadership, operational, and financial skills.
Leading workshops and regional meetings that enhance franchisee knowledge in areas such as sales, marketing, guest experience, and team development.
Providing franchisees with tools and resources that make it easier to implement proven strategies and achieve sustained results.
Financial Guidance & Accountability
Analyzing financial statements (including P&Ls, sales metrics, and benchmarking reports) with franchisees to identify strengths and opportunities.
Supporting franchisees in setting budgets, managing costs, and reaching financial targets.
Partnering with owners to adopt company-wide initiatives and growth drivers while adapting them to local markets.
Compliance & Risk Management
Ensuring franchisee operations comply with legal, regulatory, and contractual requirements.
Advising on risk mitigation strategies and ensuring brand protection in all aspects of business operations.
Acting as a subject matter expert in park operations, financial acumen, and franchise system standards.
WHAT YOU BRING TO THE TEAM:
Bachelor's degree in Business Administration, Finance, Marketing, or a related field; MBA preferred.
Extensive franchise leadership experience with 7+ years in franchise consulting, business development, or multi-unit operations.
Proven success in driving growth and strengthening franchise businesses.
Strong financial expertise with hands-on experience in budgeting, forecasting, and financial analysis.
Advanced proficiency with business tools including CRM systems and Microsoft Office Suite.
Clear and compelling communication and presentation skills that inspire confidence, drive collaboration, and build strong relationships with diverse partners.
Creative problem-solving ability fueled by curiosity, resourcefulness, and a solutions-first mindset.
Adaptability and agility to thrive in a fast-paced, ever-changing environment while keeping both performance and guest joy at the center of decision-making.
Physical requirements include the ability to remain stationary for extended periods while working on a computer and communicating via phone and Teams, as well as the ability to move around during park visits, with or without reasonable accommodation.
WHY THIS ROLE MATTERS:
Franchisees are at the heart of Sky Zone's growth and success, and their ability to thrive directly shapes the experiences we deliver to millions of guests. As a Franchise Business Consultant, you play a critical role in bridging the franchisor-franchisee relationship, ensuring that independent owners have the tools, strategies, and support they need to succeed. Through guiding franchisees toward stronger operations, smarter financial decisions, and consistent brand standards, you help fuel both their profitability and the joy our parks bring to every community we serve.
____________________
Compensation range is $100,000-$125,000 + bonus opportunity
based on qualifications, experience, and performance. Full-time employees at CircusTrix enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching. Eligibility for 401k is based on age and tenure requirements.
Application deadline: January 30, 2026
While we anticipate the application window will close on this date, Sky Zone reviews applications on a rolling basis and will consider candidates until the position is filled.
CircusTrix and its brands are proud to be equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all team members.
#excl
$90k-109k yearly est. Auto-Apply 22d ago
Skid Steer Operator
U S National Whitewater Center 4.2
U S National Whitewater Center job in Charlotte, NC
The Skid Steer Operator at the Whitewater Center will primarily operate a skid steer with the opportunity to operate additional pieces of heavy equipment based on experience and operational need. This includes but is not limited to; front-end loader, dozer, skid steer, mini-excavator, lull, walk-behinds, tractors, etc. Projects vary from clearing, scraping, grading, spreading, and compacting, while managing different types of materials in the process. This position can be part-time or full-time benefits eligible, on-site and reports to the Facility Maintenance Manager. .
Responsibilities
Ability to operate heavy equipment in a safe and productive manner
Ability to identify the proper piece of equipment and material for the job
Perform equipment preventative maintenance and basic troubleshooting
Operate equipment to proficiently grade for slopes, contours, and finish grade for paving projects
Maintain clean equipment and ensure it is secure when not in use
Detailed knowledge of materials and methods used for a variety of surfaces and projects
Perform other duties as assigned
Requirements
Minimum of 5 years of previous heavy equipment operating experience
Ability to work in a fast-paced, team-oriented environment
Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed
Knowledge of proper rigging and towing procedures preferred
Physical Demands
Must be able to safely self-transport over uneven terrain or in a confined space.
Must be able to stand for sustained periods of time.
Must be able to lift and move at least 50+ pounds.
Must be able to reach, bend, and stoop frequently.
Must be able to work at heights.
Must be able to work outdoors for sustained periods of time under varying weather conditions.
All positions at Whitewater require employees to report and work onsite at Whitewater locations.
Benefits:
Access to Whitewater Center's pass activities
Staff discount program and pro deals
401K
Health, Dental, Vision, FSA (FT only)
Overview of Department
The Facilities Department is responsible for facility maintenance, water quality, construction, landscaping, and trail development. The department oversees inspections, repairs, maintenance, and safety of the Whitewater Center's activities and infrastructure.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
$28k-35k yearly est. Auto-Apply 60d+ ago
Landscape Technician
U S National Whitewater Center 4.2
U S National Whitewater Center job in Charlotte, NC
Job Description
Landscape Technicians at Whitewater work in small crews to ensure an attractively landscaped and carefully maintained facility. Technicians can either be hired as full-time, benefits-eligible employees or part-time employees and report directly to the Landscaping and Grounds Manager.
Responsibilities
Develop the Whitewater grounds by maintaining the appearance of hardscapes such as: roads, curbs, and gutters, parking lots, walkways, stairs, fences, retaining walls and stormwater structures. Also maintaining and improving softscapes such as: turf and ornamental plants, gardens, landscape beds, natural areas, and water retention areas.
Assist other departments, facility crews and contractors with maintenance and projects onsite.
Ensure the safety of guests while performing tasks with landscape equipment such as blowers, trimmers, and mowers.
Work as a member of a small team and individually to complete assigned tasks.
Ability to work outdoors for sustained periods of time under varying weather conditions.
Maintain availability to work evenings, weekends, and holiday work as required.
Other duties as assigned
Requirements
Experience in mowing and landscape maintenance.
Ability to work in a fast-paced, team-oriented environment.
Ability to work outdoors for sustained periods of time under varying weather conditions.
Physical Requirements
Able to reach, bend, and stoop frequently.
Able to lift and carry at least 75 pounds over various terrain.
Able to sit or stand on mowing equipment for prolonged periods of time.
Benefits
Access to the Whitewater Center's pass activities
Staff discount program and pro deals
Medical, Dental, Vision, FSA
401k
Overview of Department
The Facilities Department is responsible for facility maintenance, stormwater management, construction, and landscaping. The department oversees inspections, repairs, maintenance, and safety of the Whitewater Center's activities and infrastructure.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
$25k-32k yearly est. 20d ago
Dishwasher
U S National Whitewater Center 4.2
U S National Whitewater Center job in Charlotte, NC
Dishwashers at the Whitewater Center are responsible for washing and cleaning tableware, pots, pans, and cooking equipment in a high-volume restaurant environment. Dishwashers must also keep the dish area and equipment sanitary and organized. Dishwashers are on-site, and can either be hired as full-time hourly, benefits eligible employees or part-time hourly employees reporting directly to the Executive Chef.
Responsibilities
Safely clean, organize, and maintain dishes and dish station equipment.
Load, run, and unload the dish machine.
Immediately report any functional or mechanical problems to the Executive Chef.
Bag and haul dish room trash to dumpster at designated times.
Fill in as needed to ensure smooth and efficient operation within the kitchen.
Other duties as assigned.
Requirements
No prior restaurant experience is needed.
Excellent communication skills are a must.
Comfortable working in a hot, wet, humid, and loud environment for entire shifts.
Flexibility to work evenings, weekends, holidays, and other Whitewater events as needed.
Physical Demands
Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
Must be able to lift and carry at least 50 pounds.
Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
Must be able to safely self-transport over uneven terrain or in a confined space.
Must be able to work in shared spaces with other employees and customers.
All positions as Whitewater require employees to report and work onsite at Whitewater locations.
Benefits
Access to the Whitewater Center's pass activities
Staff discount program and pro deals
401K
Health, Dental, Vision, FSA (FT Only)
Overview of Food and Beverage Department
The Food and Beverage Department delivers exceptional, chef-driven culinary service to Whitewater guests. Whitewater is home to diverse and ever-evolving food and beverage outlets, including full-service and fast-casual dining options. In addition, the Food and Beverage Department oversees catering for private events and Adventure Dining.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
$20k-26k yearly est. Auto-Apply 60d+ ago
Operations Supervisor
U S National Whitewater Center 4.2
U S National Whitewater Center job in Charlotte, NC
The Operations Supervisor at the Whitewater Center (Whitewater) assists in leading the team of front-line staff responsible for assisting and guiding guests through one of the Whitewater Center's experiences or activities. The ability to train and coach staff is critical to the success of this role, as is effective problem solving and strategic thinking. The Operations Supervisor is an on-site, full-time, benefits eligible position that reports to the Manager.
Responsibilities
Responsible for daily operations for the department alongside other Supervisors, Assistant Managers, and Managers.
Manage an efficient operation, demonstrate fiscal awareness, and continuously ensure the proper execution of tasks and utilization of resources.
Lead and coach a team of seasonal and full time employees.
Ensure that the team maintains high safety standards and provides for excellent guest experience.
Maintain up-to-date skill sets and abilities in all aspects of the job.
Other duties as assigned.
Requirements
Adaptable and coachable
Ability to effectively supervise a team and provide feedback and coaching
Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
Preferred Qualifications
A degree in Recreation, Outdoor Education, Business Administration or related field.
Physical Demands
Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
Must be able to lift and carry at least 75 pounds.
Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
Must be able to safely self-transport over uneven terrain or in a confined space.
Must be able to work in shared spaces with other employees and customers.
All positions at Whitewater require employees to report and work onsite at Whitewater locations.
Benefits
Access to Whitewater Center's pass activities
Staff discount program and pro deals
Health, Dental, Vision, FSA
401K
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
$38k-66k yearly est. Auto-Apply 60d+ ago
Guest Services Assistant Manager
U.S. National Whitewater Center 4.2
U.S. National Whitewater Center job in Charlotte, NC
The Guest Services Assistant Manager is a key leadership position with a critical role in the fulfillment of the Whitewater Center brand promise of delivering high quality experiences. The Guest Services Department serves as the point of contact for all Whitewater Center guests to facilitate customer engagement at the facility. The Guest Services Assistant Manager assists in leading the team of front-line staff responsible for assisting and guiding guests through their visit. Staff recruitment, training, and coaching are critical to the success of this role, as is effective problem solving and strategic thinking. The Guests Services Assistant Manager position is a full-time, benefits-eligible role that reports to the Guest Services Manager.
Responsibilities
Oversee the operation of various guest services locations and processes including pass sales, gear rentals, equipment storage, security, parking, custodial services, guest feedback, and inquiries.
Execution of processes and procedures to ensure cleanliness, quality, consistent guest service delivery, and staff.
Manage first encounters with guests and act as a first responder to guest needs and issues
Maintain a keen awareness of how the brand is being represented and demonstrate a relentless pursuit of meeting the brand promise.
Manage an efficient operation, demonstrate fiscal awareness, and continuously ensure the proper execution of tasks and utilization of resources.
Participate in collaborative, strategic meetings with the aim of improving efficiency and guest experience.
Oversee the recruiting, training, scheduling, coaching, and day-to-day management of Guest Services staff.
Ensure that staff create a friendly and welcoming atmosphere for all guests and have in-depth knowledge of the organization, products, and services offered
Other duties as assigned
Requirements
A Bachelor's Degree in Business, Hospitality, Management, or another related field is preferred.
3 years of management-level experience in guest services, customer service, or the hospitality industry.
Excellent customer service and communication skills.
Ability to work well under pressure in a calm, mature, process-driven manner.
Ability to process unique circumstances and provide positive resolution.
Maintain a flexible schedule for varied workweeks and regular availability to work nights, weekends, and holidays.
Physical Demands
Must be able to safely self-transport over uneven terrain or in a confined space
Must be able to stand for sustained periods of time
Must be able to lift and move at least 50 pounds
Comfortable with physically demanding duties related to the team's area of focus
Benefits
Access to Whitewater Center's pass activities Staff discount program and pro deals Health, Dental, Vision, FSA401KPaid Time Off
Overview of Department
The Guest Services Department is responsible for creating a friendly and welcoming atmosphere for all guests. The department provides exceptional customer care and clear communication with guests. Guest Services manages event production, private groups, retail operations, and all pass sales at the Whitewater Center.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
$35k-43k yearly est. Auto-Apply 17d ago
2026 Flatwater Guide
U.S. National Whitewater Center 4.2
U.S. National Whitewater Center job in Charlotte, NC
Flatwater guides at the Whitewater Center (Whitewater) are responsible for delivering a high-quality experience through kayaking and stand-up-paddleboarding on the Catawba river. All new guides will be provided with paid training and need no prior experience. This is a seasonal position that operates from March 2026 through October 2026. Availability to operate the entire season is not required but is highly preferred. Flatwater guides are part-time, on-site, and report to the Paddle Sports Manager.
Responsibilities
Serve as the resident expert of the facility and the products/services offered.
Interact with guests in a positive manner at all times.
Maintain a high level of professionalism while interacting with the public and employees.
Provide guests with instruction on equipment and any necessary briefings.
Answer questions and troubleshoot guest needs.
Effectively communicate and enforce regulations and policies.
Respond appropriately to all emergencies.
Perform safety inspections on activities and equipment daily.
Identify safety issues and communicate to management.
Engage the chain-of-command as appropriate for assistance.
Other duties as assigned.
Requirements
The minimum age requirement is 16 years of age.
First Aid, CPR & AED certification required.
Must be comfortable with working in and around water.
Excellent verbal communication skills.
Ability to use sound judgment with safety as a top priority.
Ability to take direction and work without immediate supervision.
Disposition toward continued learning and improvement.
Participation in training and skills development as scheduled.
Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
Physical Demands
Applicants must have the physical, visual, and auditory ability to perform the essential functions of the job.
Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
Must be able to lift and carry at least 50 pounds.
Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
Must be able to safely self-transport over uneven terrain or in a confined space.
Must be able to work in shared spaces with other employees and customers.
All positions as Whitewater require employees to report and work onsite at Whitewater locations.
Benefits
Access to the Whitewater Center's pass activities
Staff discount program and pro deals
401K
Overview of Department
The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center's Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
$21k-34k yearly est. Auto-Apply 17d ago
College Program Intern
U S National Whitewater Center 4.2
U S National Whitewater Center job in Charlotte, NC
The Whitewater College Program Intern is an integral part of the team working in a front-line role to accomplish Whitewater's mission. The College Program is designed for undergraduate students looking for hospitality experience. Interns are hourly, full-time seasonal employees who report to an Operations Manager.
Responsibilities
Execute the job duties within one or more of the following areas of focus: Guest Services Representative, Land Guide, Raft Guide, Flatwater Guide, Summer Camp Counselor, Bartender, or Banquet Staff.
Establish clear, open-minded, trustworthy, bias-free, and customer-focused communication to ensure a welcoming and inclusive environment.
Maintain accurate knowledge of operating hours, activities, and products offered onsite.
Other duties as assigned.
Requirements
Must have open availability to work for a minimum 10-week period between the dates of May 1 and September 4.
Must be a current undergraduate or graduate student enrolled at an accredited college or university or have graduated from an undergraduate program within the last six months.
Must be 18 years of age.
Able to effectively communicate verbally and in writing in English with other employees, guests, and vendors.
Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
Physical Demands
Must be able to safely self-transport over uneven terrain or in a confined space.
Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
Must be able to lift and move at least 50 pounds.
Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
Must be able to work in shared spaces with other employees and customers.
All positions at Whitewater require employees to report and work onsite at Whitewater locations.
Program Benefits
Access to Whitewater's Professional Intern development programs.
Networking Opportunities.
Access to the Whitewater Center's pass activities.
Staff discount program and pro deals.
401K
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
Whitewater provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Whitewater complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Whitewater is an employer that participates in the E-Verify program.
$19k-26k yearly est. Auto-Apply 36d ago
Electrician
U S National Whitewater Center 4.2
U S National Whitewater Center job in Charlotte, NC
The Electrician at Whitewater works in a small crew or alone to inspect, troubleshoot, repair, and maintain equipment and facilities with a focus on electrical components, while enabling a high-quality guest experience. The Electrician is responsible for performing skilled electrical work in the installation, maintenance, and repair of electrical systems and equipment in accordance with standard practice of the trade. This is a full-time, benefits eligible, on-site role that reports to the Maintenance Manager.
Responsibilities
Maintain, inspect, and repair all electrical features of a public facility that operates year-round with high levels of traffic and extensive operating hours.
Effectively manage a dynamic task list and an extensive preventative maintenance schedule with the ability to adapt and answer immediate needs as they arise.
Assemble, install, test, maintain electrical or electronic wiring, equipment, apparatus, and fixtures using a various amount of trade specific tools.
Maintain electrical equipment to meet regulatory codes at the country, state, and federal levels.
Document information in preventive maintenance file on electrical equipment and machinery and monitor a preventive maintenance program.
Other duties as assigned.
Requirements
Licensed Electrician in the state of North Carolina
Experience in commercial and industrial electrical work.
Proficiency in working with a variety of basic/specialized hand and power tools.
Basic knowledge of building equipment, building codes, and building systems.
Ability to read and interpret documents with strong attention to detail - e.g., safety rules, operation and maintenance instructions, hydraulic and electrical prints, and other manuals.
Ability to work in a fast-paced, team-oriented environment.
Proficiency in basic computer skills.
Ability to multi-task and prioritize tasks efficiently.
Occasional travel to Whitewater Outpost locations.
Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
Physical Demands
Must be able to safely self-transport over uneven terrain or in a confined space.
Must be able to stand for sustained periods of time.
Must be able to lift and move at least 50+ pounds.
Must be able to reach, bend, and stoop frequently.
Must be able to work at heights.
Must be able to work outdoors for sustained periods of time under varying weather conditions.
All positions at Whitewater require employees to report and work onsite at Whitewater locations.
Benefits:
Access to Whitewater Center's pass activities
Staff discount program and pro deals
Health, Dental, Vision
Flexible Spending Account
401(k)
Overview of Department
The Facilities Department is responsible for facility maintenance, water quality, construction, landscaping, and trail development. The department oversees inspections, repairs, maintenance, and safety of the Whitewater Center's activities and infrastructure.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
$24k-34k yearly est. Auto-Apply 60d+ ago
Aerial Inspection and Maintenance Technician
U.S. National Whitewater Center 4.2
U.S. National Whitewater Center job in Charlotte, NC
Aerial Inspection and Maintenance Technicians at the Whitewater Center (Whitewater) are responsible for the construction, inspection, and maintenance of land activities located at the Whitewater Center. Activities include, but are not limited to, zip lines, high and low ropes elements, continuous belay systems, climbing walls, and belayed jumps. Work is performed year-round in an outdoor environment. Technicians are on-site and can either be hired as full-time, benefits eligible employees or part-time seasonal employees reporting directly to the Outdoor Activities Maintenance Manager.
Responsibilities
Inspect, repair, and perform preventative maintenance on all elements and structures associated with Land Activities at the Whitewater Center.
Assist in the construction of new activities; complete courses, individual elements, and/or the remodeling of existing courses.
Ensure the safety of guests on highly trafficked activities by completing thorough, regular inspections of all courses and systems with strong attention to detail.
Other duties as assigned.
Requirements
Familiar with quality and safety standards set by the Association for Challenge Course Technology (ACCT) and other relevant organizations.
Strong background in working at heights, rigging, ropes course management, carpentry, or other related fields.
Experience working safely and effectively with hand tools and power tools.
Ability to contribute to a specialized, team-oriented work environment.
Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
Physical Demands
Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
Must be able to work in shared spaces with other employees and customers.
Must be able to work comfortably and responsibly at heights of up to 100 feet and occasionally in confined spaces.
Must be able to lift and carry at least 75 pounds.
Must be able to safely self-transport over uneven terrain up to a mile or in a confined space.
Must be able to frequently stand, hang, stoop, reach, climb and visually inspect to identify safety hazards.
Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
All positions as Whitewater require employees to report and work onsite at Whitewater locations.
Benefits
Access to Whitewater Center's pass activities
Staff discount program and pro deals
401K
Health, Dental, Vision, FSA (FT only)
Overview of Department
The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center's Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
$33k-43k yearly est. Auto-Apply 17d ago
Lifeguard
U.S. National Whitewater Center 4.2
U.S. National Whitewater Center job in Charlotte, NC
Deep Water Solo Lifeguards at the Whitewater Center (Whitewater) will host our guests while serving the world's only permanent Deep Water Solo Climbing facility. The DWS Lifeguard is an on-site, part-time position that reports to the Outdoor Activities Operation Manager.
Responsibilities
Ensure the safety of our guests in and around the pool area.
Maintain a high level of professionalism while interacting with the public and employees.
Effectively communicate and enforce regulations and policies.
Work as a team with other lifeguards during special events and daily operations.
Respond appropriately to all emergencies.
Identify safety issues and communicate to management.
Other duties as assigned.
Requirements
Hold a current Lifeguard Certification from an accredited program.
Ability to work in a fast-paced, team environment.
Attention to detail, good decision making, and safety consciousness are a must.
Excellent verbal communication and public speaking skills.
Ability to take direction and work without direct supervision.
Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
Physical Demands
Applicants must have the physical, visual, and auditory ability to perform the essential functions of the job.
Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
Must be able to lift and carry at least 50 pounds.
Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
Must be able to safely self-transport over uneven terrain or in a confined space.
Must be able to work in shared spaces with other employees and customers.
All positions at Whitewater require employees to report and work onsite at Whitewater locations.
Benefits
Access to the Whitewater Center's pass activities
Staff discount program and pro deals
401K plan
Overview of Department
The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center's Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
$18k-24k yearly est. Auto-Apply 17d ago
Event Coordinator
U S National Whitewater Center 4.2
U S National Whitewater Center job in Charlotte, NC
Job Description
Event Coordinators at the Whitewater Center (Whitewater) are responsible for booking and processing all private group events at the facility and helping with the execution of all public events. Event Coordinators must fulfill the needs of all inbound group inquiries including program determination, proposal generation, and execution on the day of events. This position is an on-site, full-time, benefits-eligible position that reports directly to the Events Manager.
Responsibilities:
Communicate with clients in a polite, clear, and confident manner using a variety of mediums - email, phone, and face-to-face interaction.
Answer questions regarding group outings, activities, venues, and catering, providing clients with guidance to best match our products with their needs.
Provide a detailed review of products and services purchased, requirements to participate, and an overview of what to expect upon arrival.
Prepare for all group reservations to ensure a pleasant and efficient check-in, including printing wristbands and giving welcome talks.
Input group inquiry information for lead tracking and follow-up, and develop relationships with Whitewater Center clients to encourage repeat bookings.
Facilitate tours of the Whitewater Center's activities and facilities for potential and returning clients.
Collaborate with all departments to ensure the best possible experience for each group outing.
Maintain accurate knowledge of activities, products, and services offered by the Whitewater Center.
Other duties as assigned.
Requirements
Able to work well under pressure and make decisions independently.
Resourceful and takes a solution-focused approach to conflict and provide positive resolution.
Outgoing, friendly, confident candidates with excellent communication skills.
Adhere to grooming and appearance standards.
Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
Preferred Qualifications
A Bachelor's Degree in Business, Hospitality, or another related field.
Prior experience in customer service, sales, or another related area.
Physical Demands
Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
Must be able to lift and carry at least 50 pounds.
Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
Must be able to safely self-transport over uneven terrain or in a confined space.
Must be able to work in shared spaces with other employees and customers.
All positions at Whitewater require employees to report and work onsite at Whitewater locations.
Benefits
Access to Whitewater Center's pass activities
Staff discount program and pro deals
Health, Dental, Vision, FSA
401K
Paid Time Off
Overview of Department
The Events Department professionals work to advance Whitewater's mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
U S National Whitewater Center job in Charlotte, NC
The Event and Race Manager is responsible for the strategic planning, budgeting, coordination, and follow-up of all public-facing events. Typical events include, but are not limited to, single and multi-day Festivals, Whitewater Race Series events, Whitewater Film Series events, River Jam concerts, Yoga sessions, Adventure Dining, Winter programming, Outpost programming and all other established programming. The Event & Race Manager is a full-time, on-site, benefits eligible position and reports directly to the Operations Manager of Events.
Responsibilities
Evaluate and assess current programming to ensure success and growth of future events.
Directly manage and lead a small team of salaried and hourly employees.
Manage scheduling of staff and the day-to-day event operations
Work closely with all Whitewater departments to forecast needs and plan for day-of logistics.
Maintain a high standard of customer service for participants and have in-depth knowledge of the organization, products, and services.
Develop processes and procedures throughout the department.
Manage an efficient operation, demonstrating fiscal awareness, and ensuring effective execution of tasks and utilization of resources.
Other duties as assigned.
Requirements
Bachelor's degree in Management, Business, Hospitality, Outdoor Recreation or equivalent.
Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
3+ years of experience in management and/or leadership
Experience managing profit and loss statements
Ability to think critically and be proactive
Excellent Microsoft Office skills
Physical Demands
Must be able to safely self-transport over uneven terrain or in a confined space.
Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time.
Must be able to lift and move at least 60 pounds.
Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions.
Must be able to work in shared spaces with other employees and customers.
All positions at Whitewater require employees to report and work onsite at Whitewater locations.
Benefits
Access to Whitewater Center's pass activities
Staff discount program and pro deals
Health, Dental, Vision, FSA
401K
Paid Time Off
Overview of Department
The Events Department professionals work to advance Whitewater's mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
$26k-40k yearly est. Auto-Apply 56d ago
Professional Intern
U S National Whitewater Center 4.2
U S National Whitewater Center job in Charlotte, NC
The Whitewater Professional Intern is an integral part of the team working in a leadership role to accomplish Whitewater's mission. The Professional Intern Program is designed for undergraduate students in their Senior year or Graduate students looking for leadership and management experience. Professional Interns will focus on all aspects of Whitewater's operation, specifically leading and managing teams. The Whitewater Professional Intern is an hourly, full-time seasonal role that reports to an Operation Manager.
Responsibilities
Engage closely with an area of focus of a specific team. Opportunities lie within Outdoor Activities, Guest Experience, Event Management, or Food and Beverage.
Work closely with executive team and department heads focusing operational efficiencies, data analytics, labor management, employee coaching and evaluation, event programming, marketing, and other relevant operational needs.
Oversee day-to-day operations of specific team.
Manage and lead a team of employees (including, but not limited to, scheduling, hiring, coaching, documenting disciplinary actions, and recruiting).
Other duties as assigned.
Requirements
Must be a current or rising senior enrolled in an undergraduate program or current graduate student enrolled at an accredited college or university.
Must have open availability to work for a minimum 12-week period between the dates of May 1 and September 7.
Able to effectively communicate orally and in writing in English with other employees, guests, and vendors.
Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
Physical Demands
Must be able to safely self-transport over uneven terrain or in a confined space.
Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
Must be able to lift and move at least 50 pounds.
Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
Must be able to work in shared spaces with other employees and customers.
All positions at Whitewater require employees to report and work onsite at Whitewater locations.
Benefits
Access to Whitewater's Professional Intern development programs.
Access to the Whitewater Center's pass activities.
Staff discount program and pro deals.
401K
Areas of Focus
Guest Services - Assist in the daily operation and management of front-line staff responsible for consistently creating a friendly and welcoming atmosphere for all guests.
Retail - Assist in the operation and management of the sales staff and supporting the retail environment, including the Outfitters store, assisting guests and delivering exceptional customer service.
Group Sales - Work with event coordinators on booking and processing private group events at the facility by fulfilling the needs of all inbound group inquiries from program determination to execution.
Events - Assist Event Coordinators with private group events at the facility and helping with the execution of public events.
Banquets - Work with the catering team to assist in the planning, preparation, execution, and breakdown associated with all events that require catering.
Paddle Sports - Assist with delivering high-quality paddling experiences through the oversight of rafting and whitewater and flatwater kayak activities.
Land Sports - Assist with delivering high-quality experiences on the Whitewater Center's land-based activities through daily operations and leading front-line staff.
Youth Programs - Responsible for assisting in the management of summer camp operations and field trips.
Food & Beverage
Culinary - Assist with the daily operation of all food & beverage locations and provide high-quality experiences for guests.
Pastry - Assist with the daily culinary operation alongside our pastry chefs and provide high-quality experiences for guests.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
Whitewater provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Whitewater complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Whitewater is an employer that participates in the E-Verify program.
$23k-32k yearly est. Auto-Apply 36d ago
Swiftwater Rescue Instructor
U.S. National Whitewater Center 4.2
U.S. National Whitewater Center job in Charlotte, NC
Swiftwater Rescue Instructors at the Whitewater Center (Whitewater) provide Swiftwater and flood rescue training to public safety (Fire, EMA, Police) and military teams. This position is responsible for teaching a variety of classes including in-water, nighttime, and raft-based courses. Instructors must convey progressive and best-in-class techniques that enable program participants to save lives in emergency settings. Swiftwater Rescue Instructors are on-site, part-time employees that report to the Instruction team.
Responsibilities
Facilitate Swiftwater, flood and boat-based instruction to groups with an informative and enjoyable approach while proactively managing the inherent risks involved with water rescue.
Provide constructive and meaningful feedback to students to foster skill development.
Engage in class planning sessions, utilize student-focused instruction techniques, and develop performance assessments.
Execute all safety and operational processes involved in Swiftwater rescue instruction for up to Class IV whitewater.
Practice thorough communication with the paddle sports team and aid where needed to ensure guest service standards and efficient operation across public-facing and instruction programs.
Maintain accurate knowledge of activities, products and services offered by the Whitewater center.
Other duties as assigned.
Requirements
Clear and professional communication skills including public speaking and demonstration.
Minimum of 2 years of experience guiding or whitewater kayaking in up to class III whitewater.
Prior experience teaching or facilitating classes.
Prior participation in Swiftwater classes.
Instructor Course Requirements
Whitewater Level I and II Swiftwater and Flood Rescue Class
5-day Instructor Candidate Course or Shadow Process
Whitewater guide safety check process
Current First Aid, CPR & AED Certification - courses are offered by the Whitewater Center.
Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
Preferred Qualifications
Prior experience working in the fire or rescue field.
ACA Whitewater Swiftwater Instructor certification.
Physical Demands
Must be able to safely self-transport over uneven terrain or in a confined space.
Must be able to bend, lean, stand, and kneel on a regular basis and for sustained periods of time.
Must be able to lift and move at least 50 pounds.
Must be able to work outdoors for sustained periods of time and in all weather and environmental conditions.
Must be able to work in shared spaces with other employees and customers.
All positions at Whitewater require employees to report and work onsite at Whitewater locations.
Must be able to work outdoors for sustained periods of time in all weather conditions.
Must be able to instruct in front of large groups for up to 8 hours a day.
Must be able to perform challenging maneuvers confidently and consistently in Class II-IV whitewater.
Must be able to rescue participants in Class II-IV whitewater.
Benefits
Access to the Whitewater Center's pass activities
Staff discount program and pro deals
401K
Overview of Department
The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center's Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
$32k-46k yearly est. Auto-Apply 17d ago
Summer Camp Counselor
U S National Whitewater Center 4.2
U S National Whitewater Center job in Charlotte, NC
Job Description
Summer Camp Counselors at the Whitewater Center are responsible for providing camper supervision and coordinating group processes while facilitating camp programming in a safe and enjoyable manner. Summer Camp Counselor positions require full-time availability (minimum 4 days a week) during summer weekdays corresponding with camp sessions. Camp Counselors are on-site and report to the Outdoor School Supervisor.
The 2026 Summer Camp program year runs from June 1st through August 21st. Potential Counselors should be available through the end of August.
Additional camp counselor opportunities are available during the school year on select teacher workdays to applicable employees.
Responsibilities
Create a safe, positive, energetic, and enjoyable environment for campers.
Supervise campers during pass activities and facilitate games at the center. Campers have access to activities such as whitewater rafting, rock climbing, mountain biking. Zip lining, ropes courses, flatwater paddling, specialized instruction, field games, crafts, and more.
Actively guide campers during mountain biking, flatwater paddling, and ropes courses.
Assist area guides with gear-up and gear-down processes required for harnessed adventure activities. Follow all safety and operational procedures as dictated by Outdoor School Management.
Assist Outdoor School Management in addressing medical and behavioral concerns by completing accurate reports.
Communicate and collaborate with Outdoor School Management regarding equipment needs and ideas to improve camp programming.
Demonstrate punctuality and character in completing morning duties, greeting campers, and assisting with car line.
Take accurate and timely attendance and maintain supervision ratios.
Keep clear lines of communication with camp leads and supervisors regarding camper locations, wellbeing, behavior, and program needs.
Maintain cleanliness of camp facilities and all guest facing areas and assist campers with locating belongings.
Actively assist with dismissal processes.
Attend all staff meetings and in-service programs.
Other duties as assigned.
Requirements
Must be 17 years of age or older.
Attendance at a training session is mandatory. Completion of training, along with demonstrated competency in the required skills, will be considered probationary until confirmed by Outdoor School Management.
Previous experience working with youth in a camp or school environment.
Highly motivated, energetic, and fun with an outgoing personality.
Exhibits an honest and sincere passion for working with kids.
Ability to work independently with a group of 10 or more campers.
A current First Aid, CPR, & AED Certification - courses are offered by the Whitewater Center
Flexibility to work evenings, weekends, holidays, and other Whitewater events as needed.
Preferred Qualifications
Instruction experience in one or more of the following areas is highly recommended: whitewater kayaking, mountain biking, rock climbing, and/or survival techniques.
Physical Demands
Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
Must be able to lift and carry at least 50 pounds.
Must be able to ride a bike.
Must be able to kayak on flatwater.
Must be comfortable at height.
Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
Must be able to safely self-transport over uneven terrain or in a confined space.
Must be able to work in shared spaces with other employees and customers.
All positions as Whitewater require employees to report and work onsite at Whitewater locations.
Benefits
Access to the Whitewater Center's pass activities
Staff discount program and pro deals
401K plan
Overview of Department
The Outdoor Activities Department is responsible for leading and supporting experiences in a variety of water and land-based sports. The department also instructs guests through the Whitewater Center's Outdoor School and Summer Camps. Outdoor Activities employees engage with guests through an assortment of pass activities and help create memorable outdoor experiences.
Working at Whitewater
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
Legal Disclosures
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.
$19k-27k yearly est. 15d ago
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