The Greater Philadelphia Urban Affairs Coalition jobs - 45 jobs
Safety Liaison (SL)
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
Job Description
CFH is looking for qualified Safety Liaison. Under the supervision of the Site Manager, the SL will ensure the provision of personal and physical safety for all who live and work in the community called Center for H.O.P.E. They will maintain order and monitor the comings and goings of community members (participants) while using state-of-the-surveillance tools to assist in the day-to-day operations of the facility. Additionally, they will function as an advocate, community organizer and customer services representative for CFH along with addressing the daily living needs of the community members. All Safety Liaisons
must
remain at their assigned location until a relief reports to work.
PRIMARY RESPONSIBILITIES:
Clock in and out (punch in and out) utilizing the ADP systems. All punch in and outs must indicate report times, lunch times and all time off requests;
Monitor the front door and lobby area along with welcoming/greeting community members, visitors and new intakes;
Receive intake documentation such as POS's, Declaration of Homelessness and complete all internal paperwork for new intakes;
Conduct pat-downs and search the personal belongings of community members as they enter the Center via the wand, etc.;
Ensure that all visitors sign in and out via the visitor's log book;
Escort visitors and new intakes to the appropriate internal parties;
Answer incoming calls and direct the calls to appropriate Service and/or Management Team members;
Report unsafe conditions and community member's safety concerns to Director of Operations via the Maintenance Request Form;
Receive and send documents along with distributing memos and information to community members;
Accept, sign-off on and confirm packages and deliveries from various parcel services, regular mail and other similar service providers;
Collect, document and make available medication, where appropriate;
Make accurate entries in the daily log book, including elevator log book and daily log sheets;
Move throughout the Center to ensure safety/security of all and open/close TV rooms and showers;
Serve as an advocate and assist and escort community members to appointments, where appropriate;
Distribute linen and toiletries and make along cleaning supplies to assist community members with chores;
Make resources available i.e. SEPTA schedules, program activities, etc.
Monitor community members while in the Brotherly Love Cafe;
Deliver late plates to community members who miss dinner due to evening obligations;
Document and complete shift and incident reports while with creating and monitoring the bed sheet;
Utilize web-based platforms such as Outlook, to send/receive emails, complete internal documents and reports such as incident and shift reports;
Address emergency situations, including but not limited to, medical, fights, contraband, etc.;
Conduct locker and room searches and bag and tag, where appropriate;
Complete regular perimeter checks every 30 minutes daily.
Support SM and LSL in conducting fire and shelter-in-place drills;
Attend internal and external community events, activities, meetings, workshops and training;
Maintain the sanitation and cleanliness of the all SL stations, including the lobby;
Work along with other support team members to maintain the safety, sanitation and cleanliness of building and garage;
Remain at your post until your relief is present along with providing a verbal shift report; along with transferring Center keys;
Other duties as assigned.
KNOWLEDGE AND SKILLS:
Must be a trained security professional;
Must have basic computing skills;
Must be able to lift 75 lbs.;
Must have strong interpersonal and customer service skills;
Must be flexible and able to quickly adapt to changing situations;
Must have the ability to work independently and as a member of a team;
Must take initiative and identify opportunities for process improvements.
EDUCATION AND WORK EXPERIENCE:
High School Diploma or GED required with at least 2 years' experience providing professional security, customer service, community organizing, hospitality, or advocacy along with a working knowledge of the homeless, addicted and behavioral health population.
Valid driver's license preferred.
Salary commensurate with experience, plus benefits package.
The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, PA Child Abuse Clearance, FBI fingerprint, and drug/alcohol screen.
$51k-93k yearly est. 10d ago
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CCIP Data Manager
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
Job Description
Philadelphia's Office of Safe Neighborhoods (OSN) prioritizes public safety within our communities, focusing on ending gun violence in our city. Our objective is to reduce and end gun violence through a comprehensive strategy that tackles the root causes and offers social services to Philadelphians in need. OSN's social support initiatives prioritize mental health services, such as the Community Crisis Intervention Program (CCIP), through community outreach engagement.
The Community Crisis Intervention Program (“CCIP”) uses credible messengers to serve as Community Crisis Outreach Workers to prevent and reduce gun violence in Philadelphia. CCIP employs proactive strategies to foster meaningful relationships in Philadelphia's most violent neighborhoods, steering those involved in violence (or at a high risk of violence) into alternative positive choices, mediating neighborhood conflicts, and responding to neighborhood crises related to violence. OSN contracts three organizations to employ credible messengers, including the Philadelphia Anti-Drug/Anti-Violence Network (PAAN), the Institute for the Development of African American Youth (IDAAY), and Eddie's House.
The Philadelphia Anti-Drug/Anti-Violence Network (PAAN) is a non-profit agency dedicated to addressing drug abuse and violence within communities across the city. PAAN works to transform youth and adult lives through drug intervention, counseling, education, job readiness, community service, academic achievement, and various empowerment programs.
Position Summary
We are seeking a CCIP Data Manager to provide quality assurance and oversight of data collected pertaining to CCIP. Working in tandem with the Executive Director and leadership, the candidate will ensure that the CCIP strategy is implemented effectively by monitoring teams and ensuring they are addressing violent crime and potential participants in the designated areas.
The CCIP Data Manager will be responsible for auditing, cleaning, and analyzing data collected during CCIP outreach shifts and will work with the Upper Management Team at PAAN to maximize the efficient utilization of PAAN's resources. Regular feedback and standardized reports from the Data Manager will help guide when and where teams should be deployed and/or fortified and ensure there are no gaps in services needed or areas covered. This position will also be responsible for monitoring Human Services referrals to discern whether they are received and acted upon in a timely fashion. Moreover, they will record outcomes with respect to referrals. The Data Manager will correlate all internal activity analyses with official data on violence in our assigned areas to illustrate the impact of the CCIP strategy. This role will necessitate communicating with OSN, CCIP providers, and law enforcement on a consistent basis.
Essential Functions
The Data Manager will be responsible for the following duties:
Oversee and utilize qualitative and quantitative data to ensure CCIP's execution of its strategy with precision.
Maintain organized and accurate program documentation (Incident Reports, Outreach Documentation, Rapid Response documents, External CCIP Referrals, Mediation Updates, Event Organizing/Participation, etc.)
Basic data entry and editing and supervising the work of the Data Support Advocates
Prepare periodic reports/presentations with written and visual components on outreach activity, service referrals/outcomes, and any requests to track other performance measures.
Support CCIP leadership in team deployment strategies via data insight during briefings and debriefings to ensure advocate teams are operating efficiently in their designated areas and completing follow-ups.
Ensure compliance with data entry requirements for CCIP staff via regular Survey123 and Apricot review, including both targeted and random audits.
Transfer Survey123 outreach data to Apricot case management system and maintain up-to-data records as new information becomes available.
Monitor Human Services referrals to discern whether they are received and acted upon in a timely fashion.
Provide technical assistance to staff and ensure all Survey123/Apricot users have active access to applications
Collaborate regularly with the data managers from OSN and other CCIP providers.
Consult regularly with PAAN's leadership about resource utilization.
Maintain accurate and confidential records as they relate to law enforcement data received
Perform other related duties as assigned by the Executive Director related to data operations.
Qualifications, Competencies, Knowledge and Skills (Education and Experience)
Bachelor's degree in Public Administration, Social Sciences, or related field preferred
Data certification preferred
2-3 years of relevant data management experience, including knowledge of data fidelity/quality assurance practices
Experience with quantitative and qualitative data analysis and visualization
Must be proficient in Microsoft Office products (Excel, Word, etc.)
Knowledge of case management practices
Knowledge and experience applying principles and techniques of community outreach programs, preferably those using credible messenger strategies.
Excellent organizational and communication skills
Knowledge of navigating Arc GIS mapping products a plus
Knowledge of Philadelphia's social service system and justice system
Strong critical thinking, interpersonal, problem solving, and decision-making skills.
Additional Information
Individuals who have been formerly involved with the criminal justice system or directly impacted by violence are strongly encouraged to apply
Necessary clearances for position include FBI Fingerprints, PA Criminal History, and Childline
$71k-109k yearly est. 17d ago
Reunification Support Coach Supervisor
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA or remote
Job Description
TITLE: Reunification Support Coach Supervisor
DEPARTMENT: DHS/Achieving Reunification Center
REPORTS TO: Program Manager
Achieving Reunification Center (ARC), a non-profit entity, has served parents or legal caregivers with children placed in an out of home placement through the Department of Human Services since 2005. The vision of Achieving Reunification Center (ARC) is that all families with children in out-of-home placement have resources and support provided to them to achieve timely reunification.
POSITION SUMMARY
The Reunification Support Coach Supervisor (RSCS) is responsible for guiding the day to day work of up to five (5) coaches within the RSC Unit. As part of this work, the RSCS is accountable for ensuring that coaches effectively utilize a parent centered coaching model to help parents create goal action plans (GAPS) that directly impact reunification barriers and that the coaches partner with their parents to complete their GAPS. The RSCS conducts regular checks of participant files to monitor GAPs and the delivery of the parent centered coaching model at ARC. Additionally, the RSCS uses data reporting to confirm that parent/caregivers receive high quality support through monthly face-to-face or virtual sessions, as well as follow-ups by telephone and text. The RSCS also uses data reporting to confirm that parents maintain active participation in programming, are connected to needed services and successfully address goals. The RSCS supports coaches to make connections between their work with parents to resolve reunification issues and helping parents to begin the process of strengthening their decision making, persistence and resilience. The RSCS conducts review of reports regarding the progress of parents/caregivers to assigned CUAs and other important parties prior to scheduled Family Court appearances. The role of the RSCS also involves cultivating essential parent centered and motivational interviewing competences and skills through one-on-one supervisory sessions and group meetings. The RSCS also models the ARC organizational values in carrying out the day to day work responsibilities. The RSCS will operate both on-site and remotely.
Duties and Responsibilities:
Responsible for the direct supervision and evaluation of the day-to-day work of the Reunification Support Coach (RSC) in helping parents to directly address reunification barriers through a parent centered coaching model and through goal planning.
Responsible for assisting the Reunification Support Coach (RSC) in effectively managing their assigned caseload.
Ensure that coaches connect their parents to services required by Philadelphia Family Court and Community Umbrella Agency as part of overall enrollment process.
Observe and support coaches to partner with parent/caregiver to effectively implement ARC practices of goal setting, coaching and motivational interviewing practices in person and remotely.
Use data reports and other tools to ensure that coaches are consistently scheduling and meeting with parents, submitting required documents within prescribed timeframes.
Establish relationships with Community Umbrella Agencies to support the coaches to address case issues so parents can move forward in reunification process.
Establish a system to effectively monitor their team's documentation of parent interactions, parent meeting participation, and all other efforts on behalf of parents in the ARC database (Penelope).
Ensure staff participate in ongoing professional development opportunities including mandated reporting, mental health first aid, motivational interviewing, executive functioning and trauma informed practices.
Facilitate monthly Unit Meetings and supervisions for assigned staff.
Complete review and approve of all parent documentation including closing summary and court report documents.
Conduct periodic audits of P/C electronic and manual files to ensure completeness and accuracy.
Work collaboratively with Program Manager to ensure progress in meeting Unit productivity goals including parent/caregiver participation in goal setting and goal review meetings and parent/caregiver completion of ARC services through mid and monthly data checks.
Work collaboratively with Program Manager to ensure adequate operation of Family Court offices.
Work with the Professional Development Coordinator to coordinate trainings and observation sessions as needed.
Qualifications
Masters Degree in Social Work, Psychology, Human Services or related field required. A combination of a Bachelor's Degree with a concentration in Social Work, Psychology, Human Services or related field, substantial case management and supervisory experience will be considered.
A minimum of 5-6 years' experience in the delivery of case management services for child welfare agency.
Knowledge of Philadelphia Department of Human Services and Community Umbrella agencies preferred.
Demonstrated ability to work remotely.
Demonstrated ability to work independently and in a team environment.
Demonstrated ability to exercise professional judgment and initiative.
Strong written, analytical, organizational, presentation and problem-solving skills.
Highly organized with ability to effectively manage time and respond to deadlines.
Ability to work in an evolving organizational environment.
Excellent listening and communication skills.
Proficiency in Microsoft Office Suite.
Perform other duties as assigned
Ability to travel to alternative worksite locations (CUA, Family Court, community location)
Ability to work evenings and Saturdays.
$46k-67k yearly est. 17d ago
Community Improvement Program Supervisor
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA or remote
Job Description
STATUS: Full-time (35 hours per week), hourly
REPORTS TO: Job Readiness Director
WORK LOCATION: 1221 Bainbridge Street, Philadelphia, PA; daily outside work at other locations throughout Philadelphia. RWAP is a hands-on program and organization, with limited opportunities for remote work.
PRIMARY RESPONSIBILITIES:
Ensure that crew capacity is complete before leaving facility to work site.
Ensure all RWA uniform attire passes appropriate inspection standards. CIP Supervisors and crew members must be ready for the weather conditions with proper raingear.
If the crew is short, make appropriate adjustments to ensure that all routes are covered. The Dispatch station should be notified of such adjustments.
Ensure crew arrives and departs to and from their work sites on time.
Direct trainees on how to maintain his route and how they should interact with the public (no foul language, being respectful to residents and others).
Transport trainees, materials and equipment to and from job site and ensure CIP safety practices are followed.
Ensure crew has all necessary equipment to complete work, including Scraper, pen, pencil, clipboard, Accident and Incident Report forms, QAS, Sign in sheets.
Submit written reports on all incidents that occur.
Evaluate trainees' performance on crew, discuss with the CIP Supervisor and submit to the CIP Director.
Report trainee behavior and/or incidents to Case Management
Qualifications:
High School Diploma or equivalent
Candidate must possess a valid and clean Driver's License
Candidate must pass written road test to be considered for position
If living with substance use disorder, must have at least one year continuous clean/sober time and actively working on your own continuing recovery.
Full time benefits package including:
● Medical, Dental, and Vision● Short-term Disability (STD)● Long-term Disability (LTD)● Employee Assistance Program (EAP)● 403(b) Retirement Plan● Life Insurance● Flexible Spending Accounts● PTO and 14 Paid Holidays per year
The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, PA Child Abuse Clearance, FBI fingerprint, and drug/alcohol screen.
$32k-41k yearly est. 16d ago
Family Peer Navigator
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
Job Description
Philadelphia Family Voices is Philadelphia's first and only family-legacy organization. As a family legacy organization, the mission of Philadelphia Family Voices is families helping families navigate and improve child-serving systems by creating opportunities for education, empowerment, advocacy and support.
Position Summary
Reports to: Program Supervisor
Direct Reports: None
Status: Non-Exempt; 35-hour workweek; may include evenings and weekends
The Family Navigator is responsible for providing confidential support, mentoring, advocacy, and guidance to families of children and youth with behavioral health and/or autism spectrum disorder within multiple or complex systems. The Navigator creates an individualized roadmap that spans the array of services, from evaluations and education to treatment and other supports, ensuring that the roadmap and peer services are accurate, specific, and aligns with the families self-determined needs and priorities. Over time, as the family's needs and priorities further develop and change, the goal of the Navigator is to continuously meet the family where they are with flexibility, empathy, and knowledge.
Summary:
Utilize experience and partnership skills to help other families and the systems that serve them.
Establish and maintain strong effective relationships with the Program Supervisor and/or Manager, Philadelphia Family Voices staff, management, and key stakeholders.
Establish and maintain strong effective relationships with members of the community that we support:
Families and youth
General public
Community agencies and organizations
The Philadelphia child serving systems [Department of Human Services (DHS), Juvenile Justice (JJ), Early Intervention (EI), Behavioral Health and Autism related services and programs
Schools and Education System
Community Behavioral Health (CBH)
Administrators/ staff of Philadelphia Department of Behavioral Health & Intellectual Disabilities (DBHIDS).
Promote a positive public image of all PFV programs and serve as a representative in assigned committees, task forces, as well as other meetings.
Promote and model high ethical, professional and respectful behaviors both within Philadelphia Family Voices and externally.
Key Duties & Responsibilities:
Administrative
Participate in regular 1:1 supervision and team meetings as scheduled.
Participate in all required agency staff meetings.
Attend required trainings.
Attend all required meetings/conference calls in the community in a professional manner.
Gather and provide data as assigned.
Other duties as assigned.
Program and Staff Responsibilities:
Assist families in navigating educational, therapeutic, and social services systems; identify and address gaps in insurance and/or waivers; work with families in solving problems related to the care of their child or youth.
Coach families to develop advocacy skills and make informed decisions; serve as an emotional support and positive role model to parents and caregivers.
Provide education, training and resources to parents and caregivers to enhance their capacity to meet their child's overall wellness needs; link families to other supports and provide “warm hand-offs” to other services including CBH care managers.
Schedule regular meetings with assigned families, preferably in-person; attend meetings with families; maintain documentation of all provided services through our electronic database. Follow workflow and documentation expectations as outlined in the Philadelphia Family Voices' program manual.
Along with families, identify needs and develop goal plans and action steps to achieve their goals; review and update plans as needed.
Adhere to the Philadelphia Family Voices family support empowerment and family-driven model and philosophy in providing community-based peer-to-peer support to parents of children and youth with behavioral health or ASD diagnoses.
Utilize knowledge of service systems and the range of resources available for children, youth and families; share knowledge effectively during family meetings and consultation with professionals.
Facilitate support groups, workgroups, trainings, and presentations; represent Philadelphia Family Voices at resource fairs and other community events.
Electronic Health Record (EHR) Data Base
Enter participant data in the Electronic Healthcare Records/ Program Database system upon intake.
Ensure that all participants' contacts and forms are documented in EHR/Database according to agency polices.
Document all services and activities (i.e. trainings, system meetings) according to agency policies.
Education, Knowledge, Skills & Abilities:
Minimum Experience
Parent/guardian with direct experience raising a child with autism spectrum disorder who has utilized the local child serving systems.
Ability to use lived experience to support other families.
Two years' experience/knowledge of Philadelphia child-serving systems and resources for children/adults with autism or behavioral and/or mental health challenges including diagnostic process, early intervention, special education/IEP process, and treatment options.
One years' experience with fee-for-service programs, and/or knowledge of billable services, and/or documentation of services.
Completion of Family Peer Support training and Autism Family Peer Support* training within 3 months of hire.
*the Autism Family Peer Support training is required for Navigators on the ASD Team only
Child Abuse, FBI Fingerprint, and Criminal Background Clearances.
Reliable mode of transportation.
Preferred Experience Requirements
Knowledge of or training in Systems of Care and trauma informed care.
Experience with Child and/or Family Advocacy.
Experience with administrative tasks, such as tracking/monitoring data, documentation, etc.
Experience working with and understanding of billable service with the Medicaid system.
Philadelphia County Resident.
Minimum Education Requirements
High School Diploma or GED.
Required Skills
Demonstrated effective written and verbal communication skills.
Ability to interact with families and other external parties effectively and professionally, including multi-disciplinary teams.
Possess excellent computer skills to perform job duties including desktop computing, email, time sheet management, electronic health records, using Microsoft Office Applications, ADP and other relevant software.
Ability to be flexible, collaborative, and creative.
Dependable with strong time management and organizational skills.
Excellent communication, listening and interpersonal skills including public presentations.
Negotiation and conflict resolution abilities.
Utilizes a strength-based perspective.
Ability to maintain regular and punctual attendance; available for flexible work schedule including evenings and weekends as needed.
Physical Requirements
Able to sit/work at a computer and perform general office functions.
Able to travel within the community that may not be handicap accessible, including stairs.
Able to use public transportation and/or drive around the city, including in inclement weather.
Able to carry computer equipment to external sites as needed.
Able to communicate clearly with others; possible exposure to vulgar or inappropriate language or gestures.
Working Environment
Work in a variety of settings, including but not limited to:
Philadelphia Family Voices office,
ZOOM or other approved digital meeting platforms,
Community settings and schools,
Family's homes,
Treatment programs and Children's Crisis Response Center (CRC),
Family Court,
Community Behavioral Health office.
Reasonable accommodation will be made to enable individuals with disabilities to perform essential job duties.
$33k-47k yearly est. 29d ago
Residential Aide
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
Residential Aide
(Part-Time/Full-Time)
DEPARTMENT: ODAAT/Shelter Services
REPORTS TO: Lead Residential Aide/After Hours Manager
Job Description
PROGRAM SUMMARY:
One Day AT A Time (ODAAT) is a Program Partner of the Urban Affairs Coalition (UAC). ODAAT houses men and women who are afflicted by addiction and homelessness. Case management services and prevention for HIV/AIDS is also offered at select locations. Through our holistic array of services, ODAAT consumers can expect the support of staff to bring systems together to achieve positive outcomes. Staff offers support in the following areas: recovery coaching and mentoring, linkage to health and social services, transitional housing, and community outreach.
POSITION SUMMARY
:
This position offers provisional care to clients and supports the operation of the ODAAT Shelter Programs. Specifically, the Residential Aide provides services to consumers in a therapeutic residential setting in accordance with established program objectives and the treatment goals of each individual being served. Shelters operate 24-hours per day, seven days per week. The core responsibility of the Residential Aide includes the continued assurance of the safety and security of the residents within the facility. The work is performed under general supervision.
KEY DUTIES AND RESPONSIBILITIES:
Receives new clients, completes intake paperwork, creates proper client files and orients new clients to ODAAT services and its policies
Stores, administers, and documents the monitoring of medications taken by residents in accordance with agency's policies and procedures, applicable laws, and regulations governing such activities
Completes hourly house rounds and records findings in logbook
Prepares and/or supervises preparation of meals
Encourages compliance with house expectations
Assists consumers to see that adequate supplies are on-hand (
e.g.,
cleaning agents, paper products)
Provides reports, keeps attendance and other documentation, as needed
Provides for shelter and safety needs of residents
Attends residential staff meetings as directed by Shelter Director and other staff meetings and trainings, as required
Takes an active role in client hygiene, as necessary
Maintains building and grounds, as assigned
Assists with group while monitoring safety needs and encouraging participation
Transports clients, using ODAAT vehicles, as necessary
Available for all shifts including weekends is required, as assigned
Other duties, as assigned
EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES:
High School Diploma or equivalent required; Related training/certifications post high school, preferred
Familiar with Microsoft Office software, including Excel and Outlook
Proficient with Google search and email
Demonstrated written and verbal communication skills including typing and writing
Must possess strong interpersonal and customer service skills
Must have the ability to work independently and as a team member
Must take initiative and ability to identify process improvements
Knowledge of first aid methods and techniques
Ability to learn and apply written policies and procedures related to work
Ability to concentrate on a designated area for extended periods
Able to set and observe appropriate boundaries with clients
Possess well-developed decision making skills and attention to detail with a high level of accuracy
Ability to excel in a diverse, collaborative team environment
Able to multi-task and remain calm in demanding and unpredictable situations
Possess ability to understand various Homeless operations and procedures
Able to maintain a professional, customer service-oriented attitude at all times
Ability to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc.
Ability to work and communicate with staff, clients and their families, donors, vendors, community agencies, etc. to meet their needs in a polite, courteous and cooperative manner, yet appropriate assertiveness as situation may demand
Possess excellent time management skills and the ability to work with minimum supervision
Ability to transport individuals as needed, and travel to various sites and locations daily
Able to meet a flexible work schedule including holidays, evenings and weekends; and
Available on-call for emergencies by telephone and/or mobile phone
LICENSES AND CERTIFICATIONS
Valid Pennsylvania driver's license, strongly preferred
PHYSICAL REQUIREMENTS
Able to lift/move weight up to 75 lbs.
Vision adequate to perform the responsibilities and functions of the job efficiently.
Must be able to sit for 2 or more hours per day.
Must be able to stand for 2 or more hours per day.
Must be able to operate a computer/hand-held digital device for more than 2 hours per day.
Must be able to drive or ride in a moving vehicle.
WORK ENVIRONMENT
The employee will work in an office and public, service-delivery environment. Hectic situations can occur in the public area of the facility characteristic to working with the homeless and adjudicated community and the related concerns and situations related to homeless conditions. Potential exists for volatile and unpredictable situations to occur. May experience exposure to strong odors such as soiled clothes and poor hygiene. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, and pre-employment drug/alcohol screen.
Interested applicants should include their cover letter and resume along with salary requirements.
(Telephone calls will not be accepted)
UAC/ODAAT is an Equal Opportunity Employer
$23k-29k yearly est. 3d ago
Case Manager
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
Job Description
YOACAP is seeking a Case Manager for the organization's new community antiviolence program. The program will connect individuals at high-risk of gun violence to resources using trusted community figures: Barbers. YOACAP will train barbers in West, Southwest and North Philadelphia to identify their clients who are at-risk of gun violence and have conversations with and connect them to YOACAP case manager or other services. In addition, YOACAP will expand slots in their building trades pre-apprenticeship program for individuals highly at-risk of engaging in gun violence.
The Case Manager will staff the hotline and field inquiries from barbers, community members and youth. The Case Manager will help youth and community members understand what programs and resources are available to them and assist them with navigating the process of obtaining services. While for some individuals, just being aware of a program or resource maybe sufficient, others may need one-on-one assistance with accessing services and overcoming barriers. For example, the Case Manager may help individuals complete online application, call agencies or organizations, or gather the necessary paperwork. If a young person is referred to YOACAP by a barber, family member, or other community members, the Case Manager will work with the youth and supporters to understand their needs and develop a plan to address barriers to receiving services. The Case Manager may enroll a young person in one of YOACAP's existing programs or provide a warm referral to a partner organization. The Case Manager will also follow up with youth to ensure they are receiving services and address barriers as they arise.
$28k-40k yearly est. 5d ago
Financial Education Coach
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
DEPARTMENT : DHS/Achieving Reunification Center
REPORTS TO : Supportive Services Unit Supervisor
Achieving Reunification Center (ARC), a non-profit entity, has served parents/caregivers with children placed in an out of home placement through the Department of Human Services since 2005. The vision of Achieving Reunification Center (ARC) is that all families with children in out-of-home placement have resources and support provided to them to achieve timely reunification.
POSITION SUMMARY :
The Financial Education Coach (FEC) is responsible for a wide range of financial education service activities, including day to day delivery direct services utilizing a parent centered coaching framework. As part of the coaching framework, the coach will use motivational interview skills and goal setting techniques. The Financial Education Coach will partner with community agencies and businesses to ensure that parents have access to an array of services, education, and opportunities in order to meet their financial goals. The FEC will develop, plan and implement workshops, events and one-on-one parent meetings around money management, budgeting, debt management and credit repair education and services. The primary objective of the Financial Education Coach is to assist families in obtaining the financial services needed for parent reunification. The FEC will work closely with the ARC Housing Support Coach, as participation in financial education is a requirement for housing services. The FEC will also oversee ARC's Workforce Development Partners, as income is needed in order to apply financial education.
DUTIES AND RESPONSIBILITIES:
Facilitate in-person and remote financial education coaching sessions using a parent centered framework and motivational interviewing to assess employment and work with participants to create goal action plans (GAPs) that support them in attaining family and economic stability
Partner, coordinate, plan, and execute comprehensive financial education service strategy through contracted and non-contracted relationships tailored to meet needs of unemployed and underemployed individuals;
Identify, develop and maintain resources around money management, budgeting, debt management and credit repair;
Organize, plan and execute financial education events and workshops
Document parent interactions and data into the ARC database (Penelope). This includes meeting and group attendance, contact notes, demographics, track progress, and GAPs, as well as other ARC documents and information requested.
Receive internal referrals for services and refer parents to needed services and external partners.
Work with assigned Reunification Support Coaches to support parent participation in services;
Provide bi-monthly and end of month data reports.
Research and maintain up to date knowledge of financial literacy topics and financial coaching strategies;
Conduct interviews and prescreen activities to determine suitability for specific occupations and/or career pathways;
Work collaboratively with coaches and supportive services staff to implement strategies to assess individual abilities and barriers to employment and movement towards self-sufficiency;
Participate in Professional Development training/ workshops relevant to your role.
Other duties as required.
QUALIFICATIONS
Bachelor Degree in Human Services, Human Resources or related field required: Will consider an equivalent combination of relevant education and experience in lieu of a Bachelor's Degree.
Knowledge of financial literacy topics and skills
Excellent verbal and written communication skills including typing, writing and presentation
Highly organized with ability to effectively manage time and respond to deadlines.
Excellent customer service and listening skills
Proficiency in Microsoft Office Suite and experience with database software;
Professional experience in use of remote and virtual platforms preferred
Prefer professional connections with Nonprofit organizations focused on social support (employment job placement, etc)
Ability to work independently, prioritize, problem solve and exercise good judgment with minimal supervision
Ability to work in an evolving organizational environment.
Ability to travel to alternative worksite locations (CUA, Family Court, community location)
Ability to work evenings and Saturdays.
$38k-68k yearly est. Auto-Apply 60d+ ago
Administrative Assistant
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
Job Description
Chester Community Coalition provides behavioral health services to survivors of gun violence in the City of Chester and Delaware County. We are looking to hire an experienced, self-directed, full-time Administrative Assistant to join our team. The qualified Administrative Assistant will be responsible for supporting the team with the day-to-day operations and for overseeing the general administrative duties of the team. This position is responsible for motivating, educating, and promoting trust in the services provided by Chester Community Coalition.
The Administrative Assistant will serve as the coordinator for schedules and appointments, invoicing and billing, and facilitating community connection to staff members. The ideal candidate will greet clients and employees with respect and ensure that everyone they interact with receives the best in customer care.
Tasks:
Answer phones and greet visitors
Schedule appointments and maintain calendars
Schedule and coordinate staff and other meetings
Collate and distribute mail
Prepare and respond to communications, such as memos, emails, invoices, reports and other correspondence
Write and edit documents from letters to reports and instructional documents
Create and maintain filing systems, both electronic and physical
Manage accounts and perform bookkeeping
Perform general administrative duties such as but not limited to; filing, photocopying, taking and distributing meeting minutes, managing schedules, coordinating travel arrangements, scheduling appointments with internal and external parties, providing back up to switchboard, ordering supplies, sorting and distributing correspondence and maintaining database records.
Skills needed:
Professional telephone etiquette and techniques.
Timely responses and management of calls, emails, and events.
Close attention to details and natural problem-solving.
Patience and confidence while working with diverse clientele.
Adaptable to change and the ability to remain calm when things are uncertain.
Professional handling of objections on the phone or in person.
Be dependable and personally accountable.
Education, Experience, and Abilities:
High School Diploma, GED or equivalent.
2-3 years of experience working in a customer-centered, outbound environment preferred.
Experience with Office Suite and Google Suite. Proficient in MS Office
Prior customer scheduling experience is highly valued.
Previous experience with high need demographics like in hospital or community treatment settings
Knowledge of administrative and clerical procedures and systems such as word processing, e-mail, spreadsheets, and managing files and records and other office procedures at a proficient level.
$28k-38k yearly est. 17d ago
Activities Leader
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
Job Description
Title:
After School Program Activities Leader
Department:
Youth Outreach Adolescent Community Awareness Program (YOACAP)
Reports To:
Unit Director
The Youth Outreach Adolescent Community Awareness Program (YOACAP), is a program partner of the Urban Affairs Coalition (UAC). Our agency's mission is to enhance the quality of life and health for Philadelphians through community-based and culturally competent interventions. Since 1989, we have addressed health concerns, workforce development, and life skills in low-income, underserved communities. Today, our mission has expanded to help youth and young adults learn job readiness skills, academic achievement, and experience using technology.
Position Summary
The Activities Leader is a part-time position assisting with the planning and implementation of YOACAPs' after-school program Project BUILD, which serves middle school and high school students. The Activities Leader will meet with students weekly to review coursework and prepare for upcoming tests. In the summer the Activities Leader will assist with YOACAP's summer youth employment program, including weekly workshops, collecting timesheets, doing site visits, monitoring youth, weekly youth check-ins, and trouble shooting.
The Activities Leader must possess a vast knowledge of Google Classroom, Microsoft Office, Google Drive, Kahoot, Zoom, Microsoft Teams, and other digital platforms. The ability to lead clubs including but not limited to (book club, stem club, future ready, homework, and college access).
Activities blend work experience with work-readiness training in ways that expand participants' knowledge of workplace competencies and careers while also underscoring the importance of academic achievement and its link to career advancement. The Activities Leader is responsible for maintaining a safe, clean program site; ensuring a high level of program quality and working to establish a positive relationship with all program participants. The Activities Leader will provide a positive image and be a role model to the youth, while upholding the philosophy of YOACAP standards and expectations.
The Activities Leader is expected to work 20-25 hours per week, Monday through Friday. The school-year schedule will be beginning work at 1pm or 2pm and ending at 7pm. In the summer, the schedule will be beginning work at 10am and ending at 3pm or 4pm.
Compensation is $18 per hour and employee will receive a work cell phone.
Background clearances (Child Abuse, PA Criminal Background and FBI Fingerprinting) required.
Primary Responsibilities:
Participate and encourage positive participation of all students in daily activities
Coordinate student activities
Meet with YOACAP staff to discuss progress of students
Help organize online learning activities for students to develop and strengthen their academic and social skills
Implement discipline techniques
Attend staff meetings, mandatory trainings, & other YOACAP events
All other relevant duties assigned by your supervisor
Competencies
Time management
Creativity
Planning and organizing
Problem-solving
Attention to detail
Decision-making skills
Communication skills
Confidentiality
Ability to work under pressure
Good oral and written communication skills
Education and Qualifications:
Bachelor's Degree
Experience interacting with youths and leading small groups (8-12 youths).
Knowledgeable with Google Classroom, Microsoft Office, Google Drive, Kahoot, Zoom, Microsoft Teams, and other digital platforms
Ability to multitask or change planned items
An organized and diligent worker
Ability to tutor high school students with Spanish, English, Math, Science and History is preferred
Able to create virtual lesson plans that are age-appropriate for the youth
Resourceful: Research skills - find resources to help you develop plans
Flexible: Plan lessons to fit your audience;
Ability to change and adapt the lesson plan as needed
Available to work 1pm or 2pm to 7pm during the school year and 10am until 3pm or 4pm in the summer
The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, PA Child Abuse Clearance, FBI fingerprint, and drug/alcohol screen.
$18 hourly 22d ago
Therapist
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
Chester Community Coalition provides behavioral health services to survivors of gun violence in the City of Chester and Delaware County. We are looking to hire an experienced, self-directed, full-time therapist to join our team. The Therapist works to lead and offer guidance to the individual and support group process, conducts psychosocial assessments, shares therapeutic expertise in order to provide best practices in grief support for adults, children and their families, and identifies needs of clients for case managers. This therapist also may conduct group work with partner organizations who have identified client.
EDUCATION OR FORMAL TRAINING:
The Group Facilitator is a licensed LCSW, LMFT, LPC, LSW or psychologist with a minimum of a master's level education in social work, psychology, therapy, counseling, or related field
Bilingual (Spanish-speaking) candidates are welcome to apply
Master's Degree in Art Therapy or Counseling or a related field with an emphasis in Art Therapy also welcome to apply
SPECIFIC EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES SOUGHT:
Two years of post-master's experience in grief counseling/support AND/OR child and adolescent counseling/therapy
Experience conducting assessments and providing support services for children and their families
Familiarity with documentation of clinical work in DAP and/or DIRP format
Effective communication and public speaking skills
Experience with grief, loss and trauma as they relate to serving bereaved children and families
Familiarity with diverse populations and local community resources
Knowledge and understanding of the theory and practice of psychotherapy and the role art/music can play in treatment
ESSENTIAL DUTIES/RESPONSIBILITIES:
CLINICAL
Meet weekly with Lead Therapist and program team for clinical and organizational supervision
Facilitates groups and provide individual therapy as assigned
Participate in the client intake and assessment process
Document group sessions, and submit notes on a weekly basis
ADMINISTRATIVE
Implement counseling services utilizing current best practices in core arenas of trauma treatment, holistic strengths-based case management, crisis intervention, healthy relationships, constructive coping, resiliency, and interdisciplinary teamwork
Completes required documentation, including client records, service reports and administrative paperwork thoroughly and in a timely manner
Ensure that therapy services are delivered in a manner that is consistent with policies, applicable laws, contracts, professional standards, and community expectations
Ensure quality and effectiveness of groups by adhering to the established curriculum
Responsible for maintaining clinically accurate and timely record management
Work in a collaborative manner within the treatment team and throughout the organization
Attend 1 hour of clinical supervision per week
Attend team and organizational meetings, activities, and events as required/able
EVALUATION
Assist in evaluating program effectiveness through observation, experience and gathering feedback
Participate in data collection as part of standard intake and follow-up procedures
Assist in improving program curriculum, activities and materials
GENERAL
Demonstrate ability to work independently and within a team and seek guidance as appropriate
Demonstrate ability to prioritize, attend to, and complete multiple tasks efficiently and effectively
Comply with all organizational policies and procedures.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an organization where everyone pitches in to get done what needs to be done.
It is the policy of CCC to prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, gender, veteran status, political service, affiliation or disability.
$47k-72k yearly est. 22d ago
Reunification Support Coach
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
Job Description
DEPARTMENT: DHS/Achieving Reunification Center
REPORTS TO: Reunification Support Coach Supervisor
Achieving Reunification Center (ARC), a non-profit entity, has served parents or legal caregivers with children placed in an out of home placement through the Department of Human Services since 2005. The vision of Achieving Reunification Center (ARC) is that all families with children in out-of-home placement have resources and support provided to them to achieve timely reunification.
POSITION SUMMARY:
The Reunification Support Coach (RSC) partners with parents and caregivers to guide them in moving toward reunification and family stability utilizing a parent centered coaching model. The RSC will work to enroll and support an assigned caseload of parents/caregivers through scheduled virtual or in person meetings monthly, as well as monthly check-ins and other parent interactions as needed to foster the Coach/Parent relationship. Serving as an advocate, the RSC supports parents/caregivers in the reunification process, fostering collaborative efforts with the assigned CUA team and other ARC service providers to establish relationships conducive to successful reunification. The RSC assumes responsibility for partnering with parents/caregivers to develop goal plans with specific outcomes that move the parent forward towards reunification, as well as promote increased individual and family stability.
Duties and Responsibilities:
Facilitate parent engagement through email, text and telephone to engage parent/caregiver in ARC.
Use motivational interviewing as a counseling technique to enhance the desire around behavior change.
Integrate principles of high expectations and ability to adopt unbiased approach when working with parents.
Build and maintain relationships with parents enrolled in ARC through a minimum of two scheduled in person and/or virtual meetings to participate in goal setting, planning and monitoring.
Understand impact of executive functioning on parent capacity regarding goal setting and ability to maintain an effective working relationship.
Has access to and/or ability to develop network of resources to support parent to address reunification barriers;
Prepare written reports and submit to the assigned CUA team to provide updates on parent/caregiver participation level and experience at ARC.
Provide parent/caregiver and assigned CUA team with written evidence of successful participation in ARC services, i.e. letters of service completion, certificate of service completion to be shared during Family Court hearings.
Work collaboratively with assigned CUA as needed to address parent/caregiver needs and concerns.
Conduct visits to assigned Community Umbrella Agencies at least once per month to support parents and case conference with CUA case managers.
Provide engagement and solicitation around ARC services to the public at Philadelphia Family Court and community events in an effort to increase awareness about ARC and enroll eligible parents in services.
Maintain accurate and timely record of parent communication and documentation in the ARC database, Penelope
Maintain client documentation in individual's electronic ARC folder.
Actively participate in ARC professional development opportunities to increase skills in partnering with parents/caregivers.
Work collaboratively with members of the ARC Team and ARC contractors as needed to support parent/caregivers needs and concerns.
Complete parent referrals for services and resources.
Review and update goal plans as needed to reflect ongoing parent/caregiver needs and progress.
Perform all other duties as assigned.
Qualifications:
Bachelor Degree in Social Work, Human Services or related field required. Will consider an equivalent combination of relevant education and experience in lieu of a Bachelor's Degree.
A minimum of three years of case management or similar experience.
Proficiency in Microsoft Office Suite.
Highly organized with ability to effectively manage time and respond to deadlines.
Excellent listening and communication skills.
Experience in motivational interviewing preferred.
Knowledge of the child welfare system is preferred.
Demonstrated written and verbal communication skills including typing, writing and presentation
Ability to travel to alternative worksite locations (CUA, Family Court, community location)
Ability to work evenings and Saturdays.
$28k-48k yearly est. 4d ago
IPS Counselor
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
PAAN
INTENSIVE
PREVENTION
SERVICES
PROGRAM
$31k-64k yearly est. Auto-Apply 60d+ ago
Project Coordinator
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
Job Description
Project Coordinator - Building Trades Program
Reports To: Executive Director Employment Type: Full-time
The Project Coordinator for YOACAP's Building Trades Program plays a pivotal role in organizing, implementing, and overseeing a pre-apprenticeship initiative designed to prepare youth for careers in the construction and building trades. This individual will work closely with the Executive Director and Case Manager to ensure program success through strategic coordination, participant engagement, and community outreach.
Key Responsibilities
Program Oversight & Implementation
Assisting the day-to-day operations of the Building Trades Pre-Apprenticeship Program
Coordinate and facilitate life skills and trade-related training sessions
Track participant attendance, progress, and activities using structured documentation systems
Ensure program milestones and deliverables are met on schedule and within budget
Site Visits & Field Engagement
Conduct regular visits to active construction sites across the Greater Philadelphia Area, regardless of weather conditions
Coordinate site visits and experiential learning opportunities with local apprenticeship programs and trade unions
Ensure safety protocols and participant preparedness for field experiences
Administrative & Reporting Duties
Complete and maintain accurate contact sheets, attendance logs, and activity reports
Oversee data entry and ensure timely documentation of participant outcomes
Prepare program materials, presentations, and reports for internal and external stakeholders
Outreach & Recruitment
Represent YOACAP and the Building Trades Program at career fairs, community events, and school visits
Recruit participants through grassroots engagement i.e. table set-ups etc., including outreach to schools, community centers, and social media platforms
Coordinate monthly meetings with parents, guardians, and supporters to provide program information and build trust
Communication & Collaboration
Serve as a primary point of contact for participants, providing guidance and support throughout the program
Collaborate with the case manager to address participant needs and ensure wraparound support
Maintain strong relationships with industry partners, apprenticeship programs, and community stakeholders
Qualifications
Education
Bachelor's degree in a related field (e.g., workforce development, education, nonprofit management, or social work)
Experience
Minimum 2 years of experience in program coordination, workforce development, or youth engagement
Experience in construction, trades education, or community-based programming is a plus
Skills
Strong organizational and time-management abilities
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite and project tracking tools
Ability to work independently and adapt to changing environments
Personal Attributes
Passionate about youth development and workforce equity
Comfortable working outdoors and in varied weather conditions
Detail-oriented, proactive, and mission-driven
Skilled at building rapport with diverse stakeholders
$42k-65k yearly est. 27d ago
CCVI Community-Based Violence Intervention Sp
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
Job Description
This full-time position coordinates and administers services that provide peer-based intensive follow-up to individuals impacted by gun violence, quality assurance, and resource development. It is primarily afternoons, evenings, and every other weekend and requires on-call, in-person crisis response. Applicants with personal experience in overcoming violence/ violence-related injuries/ the criminal justice system are especially encouraged to apply.
Essential Functions of Position
Essential duties of the job include:
Provide community-based violence interruption, peer support, and advocacy to the highest-risk individuals involved in violence
Provide support to clients, their families, and friends to ensure their safety
Provide client referrals to community service providers
Maintain frequent follow-up contact with clients, family, friends, and service providers through community/home visits and telephone contact.
Document consistently and accurately and record all contacts with clients
Conduct file reviews for violence prevention cases for quality assurance purposes
Attend weekly and monthly staff meetings as assigned
Represent Chester Community Coalition and the violence intervention program to the media, public officials, community leaders, etc., on strategies to prevent gun violence and improve services to high-risk individuals
Participate in violence prevention efforts with other providers as assigned
Assist and co-facilitate support groups
Other responsibilities as assigned by the supervisor Other Duties and Responsibilities
The candidate is expected to:
Work as a member of a team to ensure that shootings are reduced
Demonstrate commitment to working with youth and adults up to age 35
Have knowledge of urban youth issues, specifically youth violence
Serve as linkages and support for individuals to enhance their assistance and use of opportunities and programs in the community (e.g., job programs, GED, drug treatment, and mentoring)
Participate, as necessary, in organizing responses to shootings and increasing visibility when shootings/killings take place (e.g. developing networks with other outreach program workers to coordinate an inclusive and strategic response)
Demonstrate ability to work independently and as part of a team
Have strong communication and organizational skills and possess the ability to communicate effectively with staff members, clients, vendors, and the public
Present self and program in a professional manner
Document detailed client case notes and other duties as assigned
Work well with diverse populations
Work in stressful situations
Be punctual and extremely reliable
Be highly organized and detail-oriented
Be computer literate
Education & Experience:
High School Diploma degree required, Associate degree preferred
Must have a valid PA driver's license and insurance
Other Pertinent Data:
No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence;
Excellent communication skills
Knowledge of the City of Chester communities and willingness to learn about and visit all parts of Chester
Note: The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.
Compliance statement:
In performing their functions as detailed in the position description, employees must avoid ethical, legal, financial, and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees must also understand and comply with applicable laws, employment policies, and regulations. All qualified applicants will be considered for employment without regard to age, race, color, religion, religious creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, citizenship, disability, veteran status, or any other status protected by state or federal law.
$45k-59k yearly est. 19d ago
Family Peer Navigator
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
Philadelphia Family Voices is Philadelphia's first and only family-legacy organization. As a family legacy organization, the mission of Philadelphia Family Voices is families helping families navigate and improve child-serving systems by creating opportunities for education, empowerment, advocacy and support.
Position Summary
Reports to: Program Supervisor
Direct Reports: None
Status: Non-Exempt; 35-hour workweek; may include evenings and weekends
The Family Navigator is responsible for providing confidential support, mentoring, advocacy, and guidance to families of children and youth with behavioral health and/or autism spectrum disorder within multiple or complex systems. The Navigator creates an individualized roadmap that spans the array of services, from evaluations and education to treatment and other supports, ensuring that the roadmap and peer services are accurate, specific, and aligns with the families self-determined needs and priorities. Over time, as the family's needs and priorities further develop and change, the goal of the Navigator is to continuously meet the family where they are with flexibility, empathy, and knowledge.
Summary:
Utilize experience and partnership skills to help other families and the systems that serve them.
Establish and maintain strong effective relationships with the Program Supervisor and/or Manager, Philadelphia Family Voices staff, management, and key stakeholders.
Establish and maintain strong effective relationships with members of the community that we support:
Families and youth
General public
Community agencies and organizations
The Philadelphia child serving systems [Department of Human Services (DHS), Juvenile Justice (JJ), Early Intervention (EI), Behavioral Health and Autism related services and programs
Schools and Education System
Community Behavioral Health (CBH)
Administrators/ staff of Philadelphia Department of Behavioral Health & Intellectual Disabilities (DBHIDS).
Promote a positive public image of all PFV programs and serve as a representative in assigned committees, task forces, as well as other meetings.
Promote and model high ethical, professional and respectful behaviors both within Philadelphia Family Voices and externally.
Key Duties & Responsibilities:
Administrative
Participate in regular 1:1 supervision and team meetings as scheduled.
Participate in all required agency staff meetings.
Attend required trainings.
Attend all required meetings/conference calls in the community in a professional manner.
Gather and provide data as assigned.
Other duties as assigned.
Program and Staff Responsibilities:
Assist families in navigating educational, therapeutic, and social services systems; identify and address gaps in insurance and/or waivers; work with families in solving problems related to the care of their child or youth.
Coach families to develop advocacy skills and make informed decisions; serve as an emotional support and positive role model to parents and caregivers.
Provide education, training and resources to parents and caregivers to enhance their capacity to meet their child's overall wellness needs; link families to other supports and provide “warm hand-offs” to other services including CBH care managers.
Schedule regular meetings with assigned families, preferably in-person; attend meetings with families; maintain documentation of all provided services through our electronic database. Follow workflow and documentation expectations as outlined in the Philadelphia Family Voices' program manual.
Along with families, identify needs and develop goal plans and action steps to achieve their goals; review and update plans as needed.
Adhere to the Philadelphia Family Voices family support empowerment and family-driven model and philosophy in providing community-based peer-to-peer support to parents of children and youth with behavioral health or ASD diagnoses.
Utilize knowledge of service systems and the range of resources available for children, youth and families; share knowledge effectively during family meetings and consultation with professionals.
Facilitate support groups, workgroups, trainings, and presentations; represent Philadelphia Family Voices at resource fairs and other community events.
Electronic Health Record (EHR) Data Base
Enter participant data in the Electronic Healthcare Records/ Program Database system upon intake.
Ensure that all participants' contacts and forms are documented in EHR/Database according to agency polices.
Document all services and activities (i.e. trainings, system meetings) according to agency policies.
Education, Knowledge, Skills & Abilities:
Minimum Experience
Parent/guardian with direct experience raising a child with autism spectrum disorder who has utilized the local child serving systems.
Ability to use lived experience to support other families.
Two years' experience/knowledge of Philadelphia child-serving systems and resources for children/adults with autism or behavioral and/or mental health challenges including diagnostic process, early intervention, special education/IEP process, and treatment options.
One years' experience with fee-for-service programs, and/or knowledge of billable services, and/or documentation of services.
Completion of Family Peer Support training and Autism Family Peer Support* training within 3 months of hire.
*the Autism Family Peer Support training is required for Navigators on the ASD Team only
Child Abuse, FBI Fingerprint, and Criminal Background Clearances.
Reliable mode of transportation.
Preferred Experience Requirements
Knowledge of or training in Systems of Care and trauma informed care.
Experience with Child and/or Family Advocacy.
Experience with administrative tasks, such as tracking/monitoring data, documentation, etc.
Experience working with and understanding of billable service with the Medicaid system.
Philadelphia County Resident.
Minimum Education Requirements
High School Diploma or GED.
Required Skills
Demonstrated effective written and verbal communication skills.
Ability to interact with families and other external parties effectively and professionally, including multi-disciplinary teams.
Possess excellent computer skills to perform job duties including desktop computing, email, time sheet management, electronic health records, using Microsoft Office Applications, ADP and other relevant software.
Ability to be flexible, collaborative, and creative.
Dependable with strong time management and organizational skills.
Excellent communication, listening and interpersonal skills including public presentations.
Negotiation and conflict resolution abilities.
Utilizes a strength-based perspective.
Ability to maintain regular and punctual attendance; available for flexible work schedule including evenings and weekends as needed.
Physical Requirements
Able to sit/work at a computer and perform general office functions.
Able to travel within the community that may not be handicap accessible, including stairs.
Able to use public transportation and/or drive around the city, including in inclement weather.
Able to carry computer equipment to external sites as needed.
Able to communicate clearly with others; possible exposure to vulgar or inappropriate language or gestures.
Working Environment
Work in a variety of settings, including but not limited to:
Philadelphia Family Voices office,
ZOOM or other approved digital meeting platforms,
Community settings and schools,
Family's homes,
Treatment programs and Children's Crisis Response Center (CRC),
Family Court,
Community Behavioral Health office.
Reasonable accommodation will be made to enable individuals with disabilities to perform essential job duties.
$33k-47k yearly est. Auto-Apply 60d+ ago
Hospital-Linked Violence Intervention Program Case Manager
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
The Violence Intervention Case Manager at Chester Community Coalition (CCC) provides blended case management services to gunshot victims within the Chester, PA community who are referred from local hospital systems. Case management services are provided to community members impacted by intentional violence as they heal from injuries post-discharge from the hospital setting. Case managers are also essential to establishing relationships and partnerships with local treatment organizations that may serve those impacted by gun violence in Delaware County.
Case managers focus on supporting discharge concerns with hospital staff and potential clients, connecting clients to resources, supporting clients in meeting their goals to mitigate the impact of violent trauma on their lives, and maximizing satisfaction with the outcomes of their participation in Chester Community Coalition programs.
The position is full-time.
REQUIREMENTS:
Associate degree; BA or BS preferred
Bilingual (Spanish-speaking) candidates are welcome to apply
Must have reliable car transportation
FBI fingerprint, criminal & child abuse background check
SPECIFIC EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES SOUGHT:
Demonstrated commitment to working with youth and young adults (14-34)
Experience providing support services for victims of violence
Effective verbal and written communication skills
Effective public speaking skills
Experience with grief, loss and trauma as they relate to serving victims and families of victims of violence, with a concentration on gun violence
Familiarity with diverse populations and local community resources
Familiarity with Violence Intervention Programming highly encouraged
Familiarity with a trauma-informed approach to supporting communities and clients
Familiarity with working hospital systems and interdisciplinary teams
ESSENTIAL DUTIES/RESPONSIBILITIES:
Provide trauma-informed care coordination and support that is safe, timely, effective, efficient, equitable, and client-centered
Handle case assignments, draft service plans, review case progress and determine case closure
Help clients achieve wellness and autonomy by setting SMART goals, identifying potential challenges and supports, and developing a plan to meet them
Assess and address clients' motivational and psychosocial barriers to meeting goals
Facilitate multiple care aspects (case coordination, information sharing, resource gathering, etc.)
Help clients make informed decisions by acting as their advocate regarding referrals and treatment options
Develop effective working relations and cooperate with the Chester Community Coalition team and current project partners
Record case information, complete necessary forms accurately, and produce reports on outcomes
Attend supervision with LMSW or educational equivalent for one hour every week
Adhere to professional standards as outlined by protocols, rules, and regulations
ADMINISTRATIVE
Responsible for maintaining clinically accurate and timely record management
Attend team and organizational meetings, activities, and events as required
Develop connections with social and human service entities across the City of Chester and Delaware County
Participate in community events, advisory groups, or boards as needed
GENERAL
Demonstrate ability to work independently and within a team and seek guidance as appropriate
Demonstrate ability to prioritize, attend to, and complete multiple tasks efficiently and effectively
Comply with all organizational policies and procedures.
All interested and qualified applicants should attach a cover letter and resume to their application.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an organization where everyone pitches in for the good of the client to get the needs met.
It is the policy of CCC to prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, gender, veteran status, political ser
$30k-36k yearly est. 12d ago
Activities Leader
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
Title:
After School Program Activities Leader
Department:
Youth Outreach Adolescent Community Awareness Program (YOACAP)
Reports To:
Unit Director
The Youth Outreach Adolescent Community Awareness Program (YOACAP), is a program partner of the Urban Affairs Coalition (UAC). Our agency's mission is to enhance the quality of life and health for Philadelphians through community-based and culturally competent interventions. Since 1989, we have addressed health concerns, workforce development, and life skills in low-income, underserved communities. Today, our mission has expanded to help youth and young adults learn job readiness skills, academic achievement, and experience using technology.
Position Summary
The Activities Leader is a part-time position assisting with the planning and implementation of YOACAPs' after-school program Project BUILD, which serves middle school and high school students. The Activities Leader will meet with students weekly to review coursework and prepare for upcoming tests. In the summer the Activities Leader will assist with YOACAP's summer youth employment program, including weekly workshops, collecting timesheets, doing site visits, monitoring youth, weekly youth check-ins, and trouble shooting.
The Activities Leader must possess a vast knowledge of Google Classroom, Microsoft Office, Google Drive, Kahoot, Zoom, Microsoft Teams, and other digital platforms. The ability to lead clubs including but not limited to (book club, stem club, future ready, homework, and college access).
Activities blend work experience with work-readiness training in ways that expand participants' knowledge of workplace competencies and careers while also underscoring the importance of academic achievement and its link to career advancement. The Activities Leader is responsible for maintaining a safe, clean program site; ensuring a high level of program quality and working to establish a positive relationship with all program participants. The Activities Leader will provide a positive image and be a role model to the youth, while upholding the philosophy of YOACAP standards and expectations.
The Activities Leader is expected to work 20-25 hours per week, Monday through Friday. The school-year schedule will be beginning work at 1pm or 2pm and ending at 7pm. In the summer, the schedule will be beginning work at 10am and ending at 3pm or 4pm.
Compensation is $18 per hour and employee will receive a work cell phone.
Background clearances (Child Abuse, PA Criminal Background and FBI Fingerprinting) required.
Primary Responsibilities:
Participate and encourage positive participation of all students in daily activities
Coordinate student activities
Meet with YOACAP staff to discuss progress of students
Help organize online learning activities for students to develop and strengthen their academic and social skills
Implement discipline techniques
Attend staff meetings, mandatory trainings, & other YOACAP events
All other relevant duties assigned by your supervisor
Competencies
Time management
Creativity
Planning and organizing
Problem-solving
Attention to detail
Decision-making skills
Communication skills
Confidentiality
Ability to work under pressure
Good oral and written communication skills
Education and Qualifications:
Bachelor's Degree
Experience interacting with youths and leading small groups (8-12 youths).
Knowledgeable with Google Classroom, Microsoft Office, Google Drive, Kahoot, Zoom, Microsoft Teams, and other digital platforms
Ability to multitask or change planned items
An organized and diligent worker
Ability to tutor high school students with Spanish, English, Math, Science and History is preferred
Able to create virtual lesson plans that are age-appropriate for the youth
Resourceful: Research skills - find resources to help you develop plans
Flexible: Plan lessons to fit your audience;
Ability to change and adapt the lesson plan as needed
Available to work 1pm or 2pm to 7pm during the school year and 10am until 3pm or 4pm in the summer
The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, PA Child Abuse Clearance, FBI fingerprint, and drug/alcohol screen.
$18 hourly Auto-Apply 60d+ ago
Therapist
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
Chester Community Coalition provides behavioral health services to survivors of gun violence in the City of Chester and Delaware County. We are looking to hire an experienced, self-directed, full-time therapist to join our team. The Therapist works to lead and offer guidance to the individual and support group process, conducts psychosocial assessments, shares therapeutic expertise in order to provide best practices in grief support for adults, children and their families, and identifies needs of clients for case managers. This therapist also may conduct group work with partner organizations who have identified client.
EDUCATION OR FORMAL TRAINING:
The Group Facilitator is a licensed LCSW, LMFT, LPC, LSW or psychologist with a minimum of a master's level education in social work, psychology, therapy, counseling, or related field
Bilingual (Spanish-speaking) candidates are welcome to apply
Master's Degree in Art Therapy or Counseling or a related field with an emphasis in Art Therapy also welcome to apply
SPECIFIC EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES SOUGHT:
Two years of post-master's experience in grief counseling/support AND/OR child and adolescent counseling/therapy
Experience conducting assessments and providing support services for children and their families
Familiarity with documentation of clinical work in DAP and/or DIRP format
Effective communication and public speaking skills
Experience with grief, loss and trauma as they relate to serving bereaved children and families
Familiarity with diverse populations and local community resources
Knowledge and understanding of the theory and practice of psychotherapy and the role art/music can play in treatment
ESSENTIAL DUTIES/RESPONSIBILITIES:
CLINICAL
Meet weekly with Lead Therapist and program team for clinical and organizational supervision
Facilitates groups and provide individual therapy as assigned
Participate in the client intake and assessment process
Document group sessions, and submit notes on a weekly basis
ADMINISTRATIVE
Implement counseling services utilizing current best practices in core arenas of trauma treatment, holistic strengths-based case management, crisis intervention, healthy relationships, constructive coping, resiliency, and interdisciplinary teamwork
Completes required documentation, including client records, service reports and administrative paperwork thoroughly and in a timely manner
Ensure that therapy services are delivered in a manner that is consistent with policies, applicable laws, contracts, professional standards, and community expectations
Ensure quality and effectiveness of groups by adhering to the established curriculum
Responsible for maintaining clinically accurate and timely record management
Work in a collaborative manner within the treatment team and throughout the organization
Attend 1 hour of clinical supervision per week
Attend team and organizational meetings, activities, and events as required/able
EVALUATION
Assist in evaluating program effectiveness through observation, experience and gathering feedback
Participate in data collection as part of standard intake and follow-up procedures
Assist in improving program curriculum, activities and materials
GENERAL
Demonstrate ability to work independently and within a team and seek guidance as appropriate
Demonstrate ability to prioritize, attend to, and complete multiple tasks efficiently and effectively
Comply with all organizational policies and procedures.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an organization where everyone pitches in to get done what needs to be done.
It is the policy of CCC to prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, gender, veteran status, political service, affiliation or disability.
$47k-72k yearly est. Auto-Apply 60d+ ago
Project Coordinator
Greater Philadelphia Urban Affairs 4.1
Greater Philadelphia Urban Affairs job in Philadelphia, PA
Project Coordinator - Building Trades Program
Reports To: Executive Director Employment Type: Full-time
The Project Coordinator for YOACAP's Building Trades Program plays a pivotal role in organizing, implementing, and overseeing a pre-apprenticeship initiative designed to prepare youth for careers in the construction and building trades. This individual will work closely with the Executive Director and Case Manager to ensure program success through strategic coordination, participant engagement, and community outreach.
Key Responsibilities
Program Oversight & Implementation
Assisting the day-to-day operations of the Building Trades Pre-Apprenticeship Program
Coordinate and facilitate life skills and trade-related training sessions
Track participant attendance, progress, and activities using structured documentation systems
Ensure program milestones and deliverables are met on schedule and within budget
Site Visits & Field Engagement
Conduct regular visits to active construction sites across the Greater Philadelphia Area, regardless of weather conditions
Coordinate site visits and experiential learning opportunities with local apprenticeship programs and trade unions
Ensure safety protocols and participant preparedness for field experiences
Administrative & Reporting Duties
Complete and maintain accurate contact sheets, attendance logs, and activity reports
Oversee data entry and ensure timely documentation of participant outcomes
Prepare program materials, presentations, and reports for internal and external stakeholders
Outreach & Recruitment
Represent YOACAP and the Building Trades Program at career fairs, community events, and school visits
Recruit participants through grassroots engagement i.e. table set-ups etc., including outreach to schools, community centers, and social media platforms
Coordinate monthly meetings with parents, guardians, and supporters to provide program information and build trust
Communication & Collaboration
Serve as a primary point of contact for participants, providing guidance and support throughout the program
Collaborate with the case manager to address participant needs and ensure wraparound support
Maintain strong relationships with industry partners, apprenticeship programs, and community stakeholders
Qualifications
Education
Bachelor's degree in a related field (e.g., workforce development, education, nonprofit management, or social work)
Experience
Minimum 2 years of experience in program coordination, workforce development, or youth engagement
Experience in construction, trades education, or community-based programming is a plus
Skills
Strong organizational and time-management abilities
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite and project tracking tools
Ability to work independently and adapt to changing environments
Personal Attributes
Passionate about youth development and workforce equity
Comfortable working outdoors and in varied weather conditions
Detail-oriented, proactive, and mission-driven
Skilled at building rapport with diverse stakeholders
$42k-65k yearly est. Auto-Apply 60d+ ago
Learn more about The Greater Philadelphia Urban Affairs Coalition jobs
The Greater Philadelphia Urban Affairs Coalition Jobs
Updated January 18, 2026
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