Über jobs in Chicago, IL

**About the Role** We are searching for a Senior Program Manager to join the Global Safety Support team who will help enable a best in class customer experience program. You will be reporting into the Safety Reporting, Channel, & Routing Program Leader and will be responsible for strengthening our safety support reporting and routing processes in close partnership with our Safety Operations, Safety Product, Safety Data, Safety Process, and Regional Operations teams. You will set and implement program requirements that ensure our safety reporting is readily accessible with sufficient information to inform routing and handling. This role will require a high amount of cross-functional collaboration and influencing and vision setting on the safety reporting experience and ability to understand and leverage GenAI models. You should be able to problem solve and address complex challenges, produce high quality written documentation, and build effective automation processes. **This position can be based in Chicago, New York, Washington DC or Amsterdam.** **What the Candidate Will Do** + Develop, implement, and monitor impact of program and business requirements for safety reporting and routing to improve the customer experience and obtain sufficient information to support high quality and fair outcomes. + Drive optimization of reporting and routing processes through working closely with the Product team to pilot, test, and monitor/QA impact of automations. + Set business level requirements for leveraging GenAI bots to improve reporting and routing of safety incidents ensuring they collect sufficient information for effective handling and actioning and provide a positive user experience + Make our Uber Help Center for safety more efficient and effective in meeting customer and support needs. + Develop and maintain clear, comprehensive program documentation (including process flows, business requirements docs, project and communication plans) tailored to diverse business audiences. + Build consensus among different stakeholder groups to drive effective customer entry points (such as safety toolkit, Help Center) that ensure high quality support and outcomes. + Develop content and standard operating procedures to improve process adherence and accuracy on a global scale + Partner with Data Analytics, Policy, Product, and Regional CommOps stakeholders to define processes to support data integrity **Basic Qualifications** + Minimum of 5-7 years of experience in program management, process optimization, analytics, user experience design and/or managing cross-functional projects and stakeholders **Preferred Qualifications** + 5 years of product, operations, or customer experience work, while managing cross-functional and global projects, stakeholders, and actionable insights + GenAI and automation experience in customer reporting + Six Sigma or related process excellence background + Previous user experience background & understanding of customer needs + Self-motivated with a strong affinity for problem solving + Demonstrated success in using data to make customer-focused decisions and to facilitate behavior change in support organizations + Exceptional written and verbal communication skills across multiple functions and teams -- a natural storyteller and consensus builder + Experience with program management, customer support strategy, or quality assurance + Basic SQL Skills For Chicago, IL-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For Washington, DC-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link ************************************** Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- ***************************************************************************************************

**About the Role** We're looking for a strategic and execution-driven leader to be the driving force behind unlocking the full potential of our Membership program for millions of riders. This role goes beyond simply improving engagement - it's about designing holistic, data-informed strategies that make Membership a daily habit, a top-of-mind choice for riders, and a key driver of the Mobility business. You will be accountable for creating measurable growth in Trips per Rider (TpR), and Monthly Active Riders (MARs), increasing the breadth of product usage, and deepening the relationship between members and the Mobility platform. By understanding member motivations, usage patterns, and pain points, you'll develop and execute initiatives that improve retention, expand cross-platform adoption (including Delivery, Eats, and other verticals), and accelerate multi-product usage. You'll work closely with Regional Ops , Finance, Product and Marketing, and teams to identify growth levers, test new engagement tactics, and scale what works - all while ensuring every campaign or feature directly ladders up to core business objectives. In parallel, you'll lead efforts to capture incremental business rider growth, strengthening our footprint in the high-value, high-frequency segment. This role demands a unique blend of strategic vision, operational excellence, and creativity - balancing long-term platform growth with near-term engagement wins. The right candidate will thrive at the intersection of data and storytelling, can seamlessly move between C-suite discussions and campaign execution details, and is deeply passionate about creating experiences that members can't imagine living without. **What You'll Do** Engagement & Retention + Develop and execute strategies to increase Mobility Membership engagement through personalized campaigns, targeted offers, and high-impact product experiences. + Leverage lifecycle marketing, benefit awareness initiatives, and habit-building incentives to deepen member loyalty. + Develop insights at a local and global level that inform our benefits / incentive strategy. Cross-Platform & Multi-Product Growth + Drive cross-platform adoption (E2R and R2E) by encouraging members to use complementary products (e.g., Delivery, other verticals). + Partner with Product and Marketing to design journeys that unlock multi-product benefits and deliver seamless user experiences. + Develop targeted acquisition and retention strategies for business and frequent riders, leveraging data insights and segmentation. Cross-Functional Collaboration + Work closely with Product, Marketing, Operations, and Regional teams to align engagement initiatives with broader business priorities. + Serve as the voice of the member in cross-functional discussions, advocating for experience improvements that drive retention and usage. **Basic Qualifications** + 4+ years of experience in strategy, operations, consulting, analytics, tech, finance, or a related field + Bachelor's Degree Required + Excellent communication and stakeholder management skills. + Ability to manage multiple projects and deadlines simultaneously. + Effective team player + Strong analytical and data-driven decision-making skills. + SQL proficiency and experience with involved data analytics **Preferred Qualifications** + Financial acumen - understands the importance of investments and different means of measuring return + High standards and a bias toward action. You can find the context and information you need through relationships across the organization, you push for clarity and delivery, and you hold a high bar from your contributions and those of the people you work with + Experience with membership programs or with marketplace businesses For Chicago, IL-based roles: The base salary range for this role is USD$116,000 per year - USD$128,500 per year. For New York, NY-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For Washington, DC-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link ************************************** Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- ***************************************************************************************************

About the Role The Uber Eats team is looking for sharp, highly motivated individuals to join our Global Delivery Partnerships team with a focus on managing and expanding relationships with our largest global restaurant partners such as RBI, Domino's, and Starbucks. As a Global Account Executive, you will be responsible for building new commercial partnerships and renegotiating existing agreements that define how these iconic QSR brands leverage Uber Direct's white-label delivery solutions. Who are we looking for? Someone who has proven success negotiating commercial agreements, building best-in-class partnerships with complex brands, and developing deep executive-level relationships; this person is also passionate about food and Uber, and thrives in a fast-paced, cross-functional environment. Your primary focus will be working with our restaurant partners and internally across Product, Engineering, Marketing, Operations, Legal, and Finance to develop shared goals and strategies to grow and optimize our partnerships in the US and across mega-regions. What You'll Do * Build relationships with C-level executives and key decision makers within partner organizations * Develop and execute partnership strategy to achieve quarterly growth goals * Expand product adoption and increase marketing investment, clearly communicating the value of our newest products with a lens of creativity to differentiate our offerings * Employ critical thinking and creative problem-solving skills to navigate negotiations and difficult partner conversations * Handle the big picture and the tiny details. You are organized, timely and ensure nothing gets missed; you are also attuned to high-level strategy and consistently come up with new ways to add value to existing partnerships * Partner with cross-functional teams. Be the voice of the customer and seamlessly navigate internal processes with stakeholders from various teams such as Product, Engineering, Marketing, Operations, Legal, Finance, and more * Bring your analytical A-game. Develop business models and analyses with Ops Analysts to understand trends, provide meaningful insights, and track the impact of initiatives against our goals Basic Qualifications * Minimum of 8 years of full-time experience in end-to-end Enterprise sales and/or partnerships Preferred Qualifications * Experience leading conversations with executive-level external stakeholders * Experience selling into or working with large, complex enterprise brands and organizations * Experience with food delivery and/or third-party marketplaces at a high-growth tech company * Experience working in ads sales, marketing, operations, business development or partnerships at a leading restaurant or CPG brand * Experience building and executing strategic sales plans that result in success * Ability to flex your analytical skills and utilize data to quantify opportunities and influence decision makers * Excellent listening, communication, and organizational skills * Excellent negotiation, forecasting, and problem solving skills * Speed, resourcefulness, and a go-getter mentality. You are comfortable working in a fast-paced environment and navigating ambiguity * Collaborative leadership. You can't help but dig in tactically, flexing your analytical skills where needed, and are equally as comfortable leading a conversation with an Engineer, Product Manager, or C-level executive to secure buy-in * Coachability, interest in implementing feedback, and dedication to the improvement of your craft and our team's development * Bachelor's Degree or equivalent For Chicago, IL-based roles: The base salary range for this role is USD$131,000 per year - USD$145,000 per year. For Los Angeles, CA-based roles: The base salary range for this role is USD$131,000 per year - USD$145,000 per year. For New York, NY-based roles: The base salary range for this role is USD$145,000 per year - USD$161,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$145,000 per year - USD$161,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award, sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [****************************************************************************** Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together. Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](************************************* Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

About the Role The Uber Delivery Global Commercial Training and Enablement team is responsible for enabling the Uber Delivery business to build a world-class B2B Commercial organization. Our team owns and delivers training and enablement programs that drive sales productivity and allow our customer-facing teams to grow in their role. The Uber Delivery Global Commercial Training and Enablement team is looking for a Sales Enablement Systems Specialist to support and optimize our sales enablement platforms, with an initial focus on Seismic. This role will be instrumental in ensuring our commercial sales teams have the tools, content, and insights they need to drive performance and productivity. You'll act as the day-to-day administrator for our sales enablement tools, support users across departments, and collaborate cross-functionally to improve content accessibility, usage, and effectiveness. What You Will Do * Administer and support the Seismic platform, including user management, permissioning, content organization, and troubleshooting. * Collaborate with instructional designers, program managers, and enablement leaders to ensure learning platforms and content meet the needs of global go-to-market teams * Partner with Sales, Marketing, and Product teams to ensure accurate and up-to-date enablement content is available and aligned to sales motions * Train and onboard new content creators to the platform and best practices. * Act as a subject matter expert and liaison for instructional designers and content creators, guiding platform functionality and content workflows * Deliver system support and coaching to facilitate the successful implementation, adoption, and ongoing optimization of Seismic and related tools * Document processes and maintain internal knowledge bases related to tool usage * Manage content workflows, version control, tagging, and metadata for improved discoverability * Contribute to data collection and analysis within Seismic and other platforms, producing comprehensive reports on content engagement, adoption, and overall performance to inform strategic decision-making. * Support integration with other systems (e.g., CRM, CMS, Learning platforms). * Assist in the evaluation and rollout of new enablement technologies as needed. Basic Qualifications * 3+ years of experience in Sales Enablement tool administration with direct experience acting as a main administrator or owner of Seismic or a similar Sales Enablement tool (e.g. Highspot, Bigtincan, etc.) with a focus on Learning and Content. Preferred Qualifications: * Strong technical aptitude with comfort administering SaaS tools * Strong project management skillset, with experience using PM tools (ex: Jira, Asana, Monday.com) * Understanding of commercial sales learning and content needs * Experience integrating Sales Enablement tools with other GTM systems (ex: CRM, BI tools, etc) * Advanced data analysis skills (e.g., Excel, Google Sheets, Tableau or Seismic analytics) * Experience creating enablement materials and delivering training sessions for Enablement systems administrators and users * Understanding of AI and how it can be applied to increase productivity for commercial sales teams and sales enablement teams * Excellent communication and collaboration skills * Proven ability to manage multiple priorities and stakeholders in a fast-paced environment with the ability to pivot quickly as business priorities change * Process driven, highly organized with strong attention to detail * Familiarity with e-learning and technical training content creation tools including, but not limited to, Articulate Rise, Storyline, WalkMe, Iorad, Camtasia, Synthesia, etc. For Chicago, IL-based roles: The base salary range for this role is USD$100,000 per year - USD$111,000 per year. For Dallas, TX-based roles: The base salary range for this role is USD$100,000 per year - USD$111,000 per year. For New York, NY-based roles: The base salary range for this role is USD$111,000 per year - USD$123,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$111,000 per year - USD$123,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$100,000 per year - USD$111,000 per year. For Washington, DC-based roles: The base salary range for this role is USD$111,000 per year - USD$123,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [****************************************************************************** Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together. Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](************************************* Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Get a maximum of $400 in bonuses in Chicago.Earn $100 for every 10 rides in 7 days (limit 4). New drivers only. Terms apply. What is Lyft? Lyft is a flexible earning opportunity and a platform that connects drivers with individuals that need rides. Driving with Lyft is the perfect way to earn money on any schedule and is a great alternative to part-time, full-time and seasonal opportunities. Drivers can cash out any time and enjoy flexibility with no hourly requirement. Why Lyft? Boost Your Earnings: With Upfront Pay you can view the fare for a ride before you accept it, giving you more control of your earnings. Plus, you keep 100% of your tips. Peace of Mind: Women and nonbinary drivers can turn on Women+ Connect to increase their chances of matching with more women and nonbinary riders. Be Your Own Boss: Set your own schedule and keep control over when you drive and earn Our vision Making Rideshare Better: Diverse communities are stronger, more interesting communities. Making Lyft better for everyone Community Connections: Good vibes. Conversations that turn into friendships. Comfortable silence. Our Women+ Connect is here to improve the ride experience for all drivers and riders Driver Requirements You're at least 25 years old You own an iPhone or Android smartphone You have a clean driving record and auto insurance You have a 4-door from 2008 or newer *Car year may vary by region *Does not apply if you are renting a car through Express Drive program Additional information You might consider driving with Lyft to earn extra money, driving with Lyft is a great way to supplement your part time or full time income. Driving can be a great summer gig for teachers, or for anyone looking for seasonal or summer work. No experience is needed, but you may be a great fit if you have experience in the public or private transportation industry such as a delivery driver, professional driver, chauffeur, luxury driver, truck driver, school bus driver, taxi driver or cab driver.

About the Role We are currently seeking a Head of U4B Self Serve to lead our global SMB automated acquisition and engagement engine through its next phase of growth. This person will be responsible for accelerating Uber for Business's self-serve strategies, developing "what's next," and executing successfully. This will require an understanding of SMB customers and competitors, along with the ability to identify and activate growth opportunities globally and locally, while leading cross-functional teams across product, marketing, and operations. Uber for Business enables companies of all sizes to access Uber's mobility and delivery services through a centralized platform-supporting employee travel, meal programs, customer experiences, and more. The Self Serve segment focuses on small and medium-sized businesses, representing >$15B in global SAM across mobility and delivery. This role will lead efforts to regionalize the product experience, strengthen acquisition and retention strategies, and optimize operations to unlock this opportunity at scale. Success will require disciplined execution, a clear product-market vision, and tight coordination with marketing, product, and community operations teams on growth investments and initiatives. The leader will also partner closely with Product and Global Scaled Solutions (GSS) to identify and mitigate fraud risk, ensuring healthy growth and sustainable unit economics. The Head of Uber for Business, Self Serve will drive global strategy, execution, and performance-leading a core team of ~5 teammates and partnering with ~20 on partner teams to accelerate adoption, efficiency, and profitability. What You'll Do * Act as the global business owner for Uber for Business's Self Serve segment, accountable for growth, operational and financial performance, and strategic direction * Lead a cross-functional team spanning marketing, product, operations, and analytics to accelerate adoption and retention globally and by market * Partner with Product to define regional requirements, shape product roadmaps, and enhance the localized experience for SMBs globally * Work closely with Marketing to develop and execute scalable acquisition and lifecycle campaigns that drive efficient, sustained growth. Execute and iterate on org-level incentives to drive acquisition and engagement * Collaborate with Community Operations to experiment with scaled sales and improve conversion through proactive onboarding and with GSS to identify, monitor, and reduce fraud losses while improving the overall customer experience * Prioritize growth investments, resource allocation, and market focus to maximize return across global regions * Analyze business performance, surface insights, and adjust strategies dynamically to achieve quantitative goals for revenue, customer growth, and retention Basic Qualifications * 10+ years of experience, including at least 3 years in senior leadership roles with P&L or growth accountability * Proven success leading cross-functional teams across product, marketing, and operations to drive scaled growth * Experience in global or multi-regional businesses, with a focus on digital acquisition, SaaS, or platform-based models Preferred Qualifications * Leadership experience in SMB, e-commerce, SaaS, or marketplace businesses * Strategic problem solver who balances long-term vision with near-term execution * Results-oriented leader who maximizes toward quantitative goals (revenue, cost efficiency, fraud rate), using leading indicators to measure progress * Ability to influence without direct authority and drive alignment across diverse stakeholder groups * Deep understanding of self-serve business models, digital funnels, and product-led growth strategies * Experience managing or partnering closely with marketing, product, and operations teams on global initiatives * Familiarity with risk and fraud management in digital or financial platforms * Undergraduate degree in a relevant field; MBA preferred For Chicago, IL-based roles: The base salary range for this role is USD$199,000 per year - USD$221,000 per year. For New York, NY-based roles: The base salary range for this role is USD$221,000 per year - USD$245,500 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$221,000 per year - USD$245,500 per year. For Washington, DC-based roles: The base salary range for this role is USD$221,000 per year - USD$245,500 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [****************************************************************************** Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together. Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](************************************* Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

## About the Role Account Representatives at Uber Eats bring the best local and regional small and medium restaurants to the Uber Eats platform. Who are we looking for? Someone who is natural at selling and knows the best local restaurants, passionate about food and Uber, and enjoys negotiating. In this role you will lead the full sales cycle and sign partnerships with top local restaurants while being a champion for the Uber and Uber Eats brands. Your success in this role is measured by achieving and exceeding your monthly quota and proactively building your pipeline by managing and hitting the weekly metrics (cold-calls, emails, and field appointments). ## What You'll Do * Own and manage a pipeline of local small and medium restaurants to sign new partnerships in your geographic region with a mix of cold-calling (at least 50 dials per day) and in-person meetings * Create a great first-impression and act as an ambassador of Uber Eats to develop long-term partnerships and clearly communicate the value of Uber * Manage contract negotiation to establish the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties * Help us identify and build standard processes and collaborate with the Account Management team to support a seamless onboarding experience for each new restaurant partner * Proactively maintain communication channels with prospects via phone, email, and face-to-face meetings ## Basic Qualifications * Minimum 1+ years total professional sales experience or 0+ years with a Bachelor's Degree (earned or in progress) and exposure to sales through internships or other experiences ## Preferred Qualifications * Minimum 1+ year work experience in sales (full cycle sales preferred) * Experience with Salesforce and Google Suite * Good communicator and enjoy working on teams that value collaboration * Willingness to roll up your sleeves and demonstrate persistence and perseverance, you aren't fearful of rejection or cold-calling * Comfortable thinking on your feet, genuinely curious and like to ask questions * Excited to learn - This is a great role to grow or build your career in sales * No fear of picking up the phone - this role is 70% on the phone and 30% in the field For Chicago, IL-based roles: The base hourly rate amount for this role is USD$24.75 per hour. You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [****************************************************************************** Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together. Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](************************************* Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

**About the Role** Uber Eats is seeking an Operations Specialist to build, execute, measure, and improve seasonal and gifting content strategies for our Retail categories. To be successful, this role requires exceptional attention to detail, strategic planning and prioritization, and robust project management skills to effectively handle multiple simultaneous demand-growth initiatives. The ideal candidate thrives in a dynamic, fast-paced startup environment, has high ownership of their work, embraces a collaborative "all hands on deck" approach, and enjoys solving complex problems. You will partner cross-functionally with internal teams, ensuring the successful growth of our merchant partners. **What You'll Do** + **Build & Execute:** Implement seasonal campaigns and customer strategies that enhance visibility and demand for Retail categories globally. You'll need to follow process management and configuration steps set up by the Engineering team to ensure accurate campaign setup. Your execution will directly drive seasonal growth and consumer engagement + **Analyze & Optimize:** Measure and analyze campaign performance meticulously. You will be comfortable pulling data using existing SQL queries to generate actionable insights that drive impactful improvements and share key learnings + **Project Management:** Monitor seasonal project plans and drive accountability across stakeholders to ensure on-time deployment across seasonal campaigns. You will also be responsible for calendar management for the retail calendar, ensuring all key dates are tracked and communicated effectively. You will be working across and coordinating with 20+ global markets **Basic Qualifications** + Track record of owning and executing cross-functional initiatives, with strong organization, problem-solving, and time management skills + Detail-oriented, with a demonstrated ability to consistently execute complex tasks with high accuracy + Highly collaborative-you'll engage and mobilize multiple teams to drive execution towards shared goals + Passionate about working at the intersection of merchandising and operations in the on-demand delivery space **Preferred Qualifications** + 2+ years of experience in operations, growth operations, strategy, planning, management consulting, or related roles with a strong desire to expand your skill set + Previous experience in eCommerce, grocery, or CPG merchandising is preferred + Proficiency in Excel or Google Sheets; familiarity with SQL is highly preferred For Chicago, IL-based roles: The base salary range for this role is USD$95,500 per year - USD$106,250 per year. For New York, NY-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$106,000 per year - USD$118,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link ************************************** Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- ***************************************************************************************************

**About the Role** We are seeking a well-rounded, analytical Senior Sales Operations Analyst to join our Delivery Commercial Operations team for the US and Canada. In this role, you'll be a key partner to Sales Operations Leads, helping to drive scalable growth, enable data-driven decision making, and unlock new market opportunities. The ideal candidate has a passion for designing creative solutions to complex problems. You will work closely with leadership to manage the business rhythm, analyze trends, devise GTM (go-to-market) strategies, and lead growth initiatives. Your deep expertise in sales operations, along with broad technical skills, strong financial acumen, and advanced analytical ability, will be essential for success. **What You'll Do:** + **Commercial Cadence Management:** You will be directly involved in the implementation and execution of regular business reviews, including forecasting, pipeline reviews, and quarterly business reviews (QBRs). Your support ensures these meetings are data-driven and productive + **Process and System Improvement:** A core part of your job is to lead the design and execution of improvements to sales systems and processes, particularly those involving Salesforce. You will be defining and managing how these systems evolve to support the company's rapid growth + **Advanced Data Analysis:** You will be the go-to expert for quantitative analysis. This includes owning the analysis of the sales teams' performance and developing cutting-edge forecast models to provide accurate, predictive insights + **Cross-Functional Collaboration:** You'll build and maintain strong relationships with a range of teams, including sales and Sales Planning. You will understand the unique needs of our commercial teams and work cross functionally and collaboratively to remove operational friction + **Strategic Project Leadership:** You will lead special projects that span across different business segments and territories. These projects will focus on unlocking new growth opportunities and will require a strong focus on both program execution and deep analytical support **Basic Qualifications:** + 4+ years in an analytical role on Sales Operations, Commercial Operations, Strategy & Planning, or similar function + Advanced analytics skills with advanced proficiency in: Microsoft Excel, Google Sheets, PowerPoint (or Google Slides), and a CRM tool, preferably Salesforce + Advanced proficiency in SQL. **Live coding session required as part of the interview process.** + Bachelor's degree **Preferred Qualifications:** + Ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations + Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners + Strong program and project management skills + Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency + Excellent verbal and written communication skills, including the ability to deliver engaging presentations to stakeholders at all level + Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy + Proven ability to influence with and without explicit authority, strong listening skills + Proven track record of taking ownership, leading with data, diving deep without losing sight of the big picture + Ability to operate successfully in a lean, fast-paced organization + Highly organized multi-tasker, able to operate with a great degree of independence in ambiguous situations + MBA or higher degree in economics, math, business or similar discipline For Chicago, IL-based roles: The base salary range for this role is USD$116,000 per year - USD$128,500 per year. For New York, NY-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$116,000 per year - USD$128,500 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link ************************************** Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- ***************************************************************************************************

**About the Role** Global Learning & Development (L&D) within Global Support Operations (GSO) is seeking a Program Manager to serve as the technology, strategy, and transformation partner for the Global L&D function. This role sits at the intersection of technology enablement, strategic planning, and organizational transformation, ensuring that the L&D function keeps pace with the rapidly evolving learning landscape and industry best practices. You will drive digital transformation through the implementation of innovative tools and processes, establish governance and operational excellence frameworks, and partner with L&D leadership to define and execute strategic priorities that shape the future of learning at Uber. The ideal candidate will be strategic yet hands-on, with a balance of analytical thinking, executional rigor, and curiosity for how learning is evolving through AI, automation, and personalization. With thousands of support agents and learning partners across the globe, this role ensures that our L&D function operates with strategic clarity, technological excellence, and future readiness. **What You'll Do** 1. Strategy, Planning & Transformation + Serve as the strategy and planning arm of the Global L&D function-owning annual goal-setting, OKR alignment, strategic roadmaps with L&D leadership. + Lead strategic transformation initiatives that modernize the L&D function, aligning people, processes, and technology to meet global scalability and efficiency needs. + Benchmark Uber's L&D capabilities against industry standards and emerging trends (e.g., adaptive learning, AI-enabled performance support, skills-based learning ecosystems) to inform strategic decisions. + Support the creation of a 3-5 year L&D transformation roadmap, integrating technology modernization, data-led decision making, and learner experience innovation. + Partner with cross-functional teams (Enablement, QA, Content, WFM, broader L&D functions) to ensure L&D priorities are embedded within GSO's broader transformation goals. 1. Technology & Operational Excellence + Lead end-to-end implementation of L&D technologies-from discovery and business case development to testing, deployment, adoption, and continuous improvement. Build and scale governance and standardization frameworks for L&D tools, systems, and processes to ensure global consistency and operational excellence. + Manage vendor partnerships and compliance processes (TPRM, EngSec, Legal, Procurement), ensuring Uber's data and security standards are upheld. + Leverage AI and automation to optimize learning delivery, personalization, and content lifecycle management. + Partner with the Global Learning Operations Lead to evolve operational models, streamline workflows, and establish global best practices for delivery, deployment, and measurement. 1. Innovation & Continuous Improvement + Conduct research, data analysis, and user testing to evaluate L&D processes, tools, and learner experiences. + Introduce industry-leading methodologies such as learning experience design, skills intelligence, and digital adoption frameworks to drive continuous improvement. + Partner with Product, Engineering, and Data Science teams to identify opportunities for GenAI integration, analytics automation, and insights generation within L&D. + Build a culture of data-driven decision-making by operationalizing metrics on adoption, efficiency, quality, and learner impact. + Champion experimentation through A/B testing and pilot programs, scaling successful innovations globally. **Basic Qualifications** + Bachelor's degree with 5+ years of experience in L&D, technology program management, or strategic operations roles. Proven experience in leading transformation programs or strategic initiatives within global or matrixed organizations. + Familiarity with L&D technologies (LMS, LCMS, DAPs, or AI-powered tools) and experience driving their adoption and governance. + Basic understanding of GenAI applications in learning, learning analytics, and content automation trends. **Preferred Qualifications** + Master's degree or certifications in Project Management (PMP, ScrumMaster), Learning Technologies, or Business Strategy + Experience with digital adoption platforms (DAPs), Learning Experience Platforms (LXPs), or skills-based talent ecosystems. + Track record of executing large-scale, multi-stakeholder projects that combine technology, learning, and operational impact. + Background in education, L&D, or customer operations (BPO, contact centers, or service enablement). + Exposure to organizational design and transformation frameworks (e.g., OKR systems, EFQM, Lean Six Sigma, Design Thinking). + Proven ability to manage global stakeholder relationships and navigate complex cross-functional environments. + Strong analytical mindset with proficiency in Google Sheets, Gemini, dashboards, and performance measurement tools. + Experience in strategic planning, portfolio management, and change enablement. + Excellent written, verbal, and visual communication skills, with the ability to synthesize and present insights to executive audiences. **Why This Role Matters** This role is the strategic and transformational backbone of Global L&D in GSO. You will not only implement technology but shape how the L&D function evolves to meet the future of work-driving modernization, agility, and measurable impact. Your leadership will ensure that Uber's L&D ecosystem remains industry-leading, continuously adapting to emerging trends in AI, skills transformation, and digital learning experience design. For Chicago, IL-based roles: The base salary range for this role is USD$116,000 per year - USD$128,500 per year. For Phoenix, AZ-based roles: The base salary range for this role is USD$103,000 per year - USD$114,500 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$129,000 per year - USD$143,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link ************************************** Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- ***************************************************************************************************

**About the Role** As the Sales Enablement Specialist at Uber for Business for the US&C region, you'll launch, manage and optimize training programs and resources for the largest team of sellers at U4B. You'll empower reps in customer-facing sales roles with the skills, knowledge, processes and tools required to succeed in their role. At the end of the day, your goal is to improve productivity and increase sales effectiveness across new and tenured sellers, while creating a culture of growth and enabling positive customer experiences. This position will work closely with Regional Sales Leaders and front-line Sales Managers to identify gaps and define 'best-in-class' behaviors. You'll design and deliver training and resources to address opportunities and develop our team members. This is a highly cross-functional role, requiring close partnership with teams including Product Marketing, HR, Product, Legal, Finance, Marketing, etc. You'll act as a representative of sales to these internal stakeholders and drive efficiency and alignment. You're a self starter who forms strong relationships, assesses opportunities, develops informed solutions and delivers measurable results. You can execute multiple projects simultaneously without sacrificing quality. You hold yourself to a high standard and are highly accountable. You're skilled at simplifying the complex and influencing without authority. Most of all, you're passionate about the power of learning and the impact Enablement can have on a sales organization. **What the Candidate Will Need / Bonus Points** What the Candidate Will Do 1. Partner closely with sales managers and leaders to become an expert in your region. 2. Understand business goals, strategic initiatives, and regional nuances, to inform the regional Enablement strategy. 3. Define, build, deliver and measure regional enablement initiatives to support region-specific needs or priorities, ensuring alignment with the global Enablement strategy 4. Partner with Global Enablement to support Global Sales Enablement programs, including Onboarding, Change Management, Skill Development and Communications, regionalizing content and co-facilitating when needed 5. Facilitate region-specific onboarding sessions for new hires, building and maintaining custom content as needed 6. Support internal communications for sellers, delivering relevant, actionable information in a timely manner and reinforcing global announcements 7. Support planning of sales events including bootcamps and Sales Kickoff (SKO) 8. Prepare and present results and insights on enablement impact/performance during quarterly program reviews Basic Qualifications 1. 3+ years in a customer-facing role (preferably in Sales) 2. Knowledge and experience in sales enablement tools and technologies 3. Experience partnering with and presenting to senior leaders 4. Experience working on a global team based in multiple time zones Preferred Qualifications 1. 5+ years in Sales Enablement 2. Experience working with B2B decision makers 3. Expert level training and facilitation skills (in-person, virtual) 4. Excellent verbal and written communication skills 5. Problem solver with strong project management and organizational skills 6. Knowledge of adult learning principles 7. Experience operating effectively in a fast-paced environment 8. Ability to adapt work schedule to accommodate working on a global team For Chicago, IL-based roles: The base salary range for this role is USD$100,000 per year - USD$111,000 per year. For New York, NY-based roles: The base salary range for this role is USD$111,000 per year - USD$123,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$111,000 per year - USD$123,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link ************************************** Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- ***************************************************************************************************

Get a maximum of $400 in bonuses in Chicago.Earn $100 for every 10 rides in 7 days (limit 4). New drivers only. Terms apply. What is Lyft? Lyft is a flexible earning opportunity and a platform that connects drivers with individuals that need rides. Driving with Lyft is the perfect way to earn money on any schedule and is a great alternative to part-time, full-time and seasonal opportunities. Drivers can cash out any time and enjoy flexibility with no hourly requirement. Why Lyft? Boost Your Earnings: With Upfront Pay you can view the fare for a ride before you accept it, giving you more control of your earnings. Plus, you keep 100% of your tips. Peace of Mind: Women and nonbinary drivers can turn on Women+ Connect to increase their chances of matching with more women and nonbinary riders. Be Your Own Boss: Set your own schedule and keep control over when you drive and earn Our vision Making Rideshare Better: Diverse communities are stronger, more interesting communities. Making Lyft better for everyone Community Connections: Good vibes. Conversations that turn into friendships. Comfortable silence. Our Women+ Connect is here to improve the ride experience for all drivers and riders Driver Requirements You're at least 25 years old You own an iPhone or Android smartphone You have a clean driving record and auto insurance You have a 4-door from 2008 or newer *Car year may vary by region *Does not apply if you are renting a car through Express Drive program Additional information You might consider driving with Lyft to earn extra money, driving with Lyft is a great way to supplement your part time or full time income. Driving can be a great summer gig for teachers, or for anyone looking for seasonal or summer work. No experience is needed, but you may be a great fit if you have experience in the public or private transportation industry such as a delivery driver, professional driver, chauffeur, luxury driver, truck driver, school bus driver, taxi driver or cab driver.

**About the Role** The **Sr. Technical Program Manager** will lead cross-functional initiatives to strengthen the Employee & Labor Relations (ELR) organization's data, systems, and technology ecosystem. This role serves as the bridge between ELR, People Tech, Engineering, and other technical partners. You'll help modernize and connect ELR's case management and reporting infrastructure-enabling smarter analytics, automation, and AI-driven insights that enhance employee experience and operational excellence across Uber. While you won't code or engineer systems directly, you'll own the program strategy, execution, and governance of technical projects that ensure our People data systems are reliable, compliant, and scalable. **What the Candidate Will Do** : **Deliver and Improve ELR Technical Programs:** + Manage cross-functional projects that enhance ELR's case management, reporting, and analytics systems. + Partner with People Tech, Engineering, and Compliance teams to define requirements, deliver solutions, and drive adoption across the global ELR team. + Modernize ELR's data infrastructure by integrating new data sources and improving workflows, tools, and reporting processes. + Track key metrics on data quality, adoption, and delivery to measure impact and identify opportunities for continuous improvement. **Advance Data Strategy & Tools:** + Translate ELR reporting and compliance needs into scalable system solutions using Tableau, Oracle, and data warehouse platforms. + Build and maintain dashboards and automated workflows that improve visibility into case trends and program metrics. + Lead proof-of-concept projects to test and recommend emerging technologies (e.g., AI tools such as Gemini Gems, automation, or data enrichment). **Basic Qualifications:** + 5+ years of experience in program management or technical program management, leading cross-functional data or systems initiatives. + Strong understanding of data infrastructure, integrations, and visualization tools (e.g., Tableau, Oracle, data warehouses, APIs). + Demonstrated ability to collaborate with engineering, data science, or analytics teams to translate business needs into scalable technical solutions. + Proven success managing multiple programs simultaneously with clear governance and stakeholder communication. + Strong problem-solving, prioritization, and analytical skills with attention to detail and data accuracy. + Bachelor's degree or equivalent practical experience. **Preferred Qualifications:** + Experience with **People data systems** , HR technology, or employee relations operations. + Familiarity with AI and automation tools (e.g., Gemini, ChatGPT, or internal AI frameworks) and their application to analytics or reporting. + Working knowledge of SQL, Python, or BI tools for data validation and analysis. + Experience with Agile methodologies and project tools such as Jira or Asana. + Excellent written and verbal communication skills, including the ability to translate technical complexity into business-aligned insights. For Chicago, IL-based roles: The base salary range for this role is USD$162,000 per year - USD$180,000 per year. For New York, NY-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$180,000 per year - USD$200,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link ************************************** Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- ***************************************************************************************************

About the role and team This role is about transforming how the Global People Partner Organization uses data to drive its strategy and impact. You're not just producing reports; you are the embedded analytical consultant who uses HRIS and case data to diagnose systemic issues in our employee experience and service delivery model. The work you do provides leadership with the clear, quantified insights they need to make decisions that impact every employee across Uber, demanding a high degree of precision and accountability for the data's integrity. Our environment is fast-paced, high-stakes, and often ambiguous, which means you'll have the autonomy to build foundational data frameworks that allow the People team to move fast and with purpose. The team operates at the complex intersection of global scale, localized needs, and sensitive data. You'll be constantly challenged to see the forest and the trees, translating granular service metrics into strategic, org-wide actions that drive scalability and efficiency. Success here requires a champion mindset, grit, and the ability to influence without direct authority across People Operations, Business Leadership, and HR Tech teams. This is a place to grow with the challenge by owning the data narrative for Uber's most critical people programs. What you'll do * Architect the data strategy and Key Performance Indicators (KPIs) for core global People Partner programs, defining what success looks like and how to measure it under conditions of ambiguity and high urgency. * Diagnose systemic employee experience blockers and service delivery inefficiencies by analyzing trends in large-scale HRIS and global case management data, and present prescriptive, actionable recommendations to senior leadership. * Build and maintain robust, self-service reporting dashboards (using tools like Tableau or Looker Studio) that empower People Partners and business leaders to make informed, data-driven decisions without needing ad-hoc support. * Lead cross-functional problem-solving with People Operations to re-engineer HR service delivery models, ensuring clean data capture and management that scales globally and maintains One Uber data integrity. * Communicate complex analytical narratives clearly and succinctly-both verbally and in writing-to non-technical senior executives during operational business reviews and strategic planning sessions. * Own the end-to-end quality and transparency of People data, proactively identifying and resolving data integrity issues to establish a reliable single source of truth for the entire People Partner function. Basic qualifications * 4+ years of demonstrated experience in a data analyst role, specifically supporting Human Resources or a global business function, is required. * Bachelor's degree in a quantitative field (e.g., Data Analytics, Business, Computer Science, Math/Statistics) is required or relevant experience Preferred qualifications * Experience in data querying and manipulation using SQL to manage and analyze large, complex datasets is required. * Experience developing, maintaining, and presenting reports and dashboards using professional visualization tools such as Tableau, Google Looker Studio, or a similar platform is required. * Proficiency with Generative AI tools (e.g., LLMs, prompt engineering) for data analysis, reporting, or process optimization, with an understanding of related data privacy and ethical considerations. * Experience working within and analyzing data from major HRIS (Workday, Oracle) and HR case management (ServiceNow, Zendesk) tools. * Demonstrated ability to translate high-level business problems into precise analytical requirements and technical data solutions. * Experience influencing stakeholders and driving consensus on data strategy across diverse functional and geographic teams. * Ability to thrive through constant change and balance the need for meticulous detail with the urgency of a fast-moving business environment. For Chicago, IL-based roles: The base salary range for this role is USD$114,000 per year - USD$127,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [****************************************************************************** Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. What moves us, moves the world - let's move it forward, together. Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](************************************* Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

**About the Role** At Uber, providing world-class support to our partners (riders, drivers and restaurants) is critical to our success. Building the capability of our support teams to consistently deliver elevated levels of service is challenging and complex - and incredibly satisfying! We are looking for a Learning Design Specialist who can support design for multiple learning environments, regions and/or lines of business (Eats, Rides, Safety). This role will work alongside our Community Operations team & the Global L&D team to own the design and development of scalable training materials. **What You'll Do** 1. Design and develop formal and experiential learning solutions to support all agent personas for multiple modalities (chat, phone, email, etc) using multiple learning tools and/or modalities 2. Create, update, and maintain learning assets housed in the LMS/LCMS 3. Adhere to global design ways of working, instructional design frameworks and quality benchmarks, ensuring consistent, high-quality learning experiences. 4. Partner with internal team members to review and update materials based on feedback 5. Leverage the capabilities of Articulate Suite, Google Suite, Xyleme, Synthesia and other multimedia tools to improve the learner's experience **Basic Qualifications** 1. At least 2 years of experience in training or development 2. Strong communication, time management, teamwork, collaboration, and prioritization skills 3. Previous facilitation experience 4. Some business or creative writing experience 5. Some learning design or graphic design experience 6. Relevant training certifications 7. Stakeholder management and project management **Preferred Qualifications** 1. Strong project management, and organization skills with the ability to work independently to achieve design target timelines under conditions of multiple deadlines and changing priorities. 2. One completed performance cycle or a minimum of six months in a prior role 3. Advanced writing skills (concise and structured) 4. Advanced skills in Google Suite 5. Intermediate skills in adult learning theories and/or strong visual communication skills 6. Experience in Articulate Suite 7. Experience creating experiential learning assets not limited to simulations, role plays etc. 8. Experience in UX and visual/graphic design 9. Skilled in Adobe Creative Cloud, SCORM and HTML5 10. Subject Matter Expertise in Uber Business LOBs (internal only) 11. Strong verbal communication skills 12. Advanced writing skills: storytelling, video scripts, etc. 13. Time management, and prioritization skills 14. Basic stakeholder and Project Management skills 15. Experience with Graphic Design tools: Adobe Suite, Figma, etc. 16. Experience in video design tools: Vyond, Synthesia, etc. 17. Experience in UX and visual/graphic design 18. Skilled in Adobe Creative Cloud, SCORM and HTML5 For Chicago, IL-based roles: The base hourly rate amount for this role is USD$32.25 per hour. You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link ************************************** Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- ***************************************************************************************************

**About the Role** Uber Eats is looking for a dynamic and results-driven Account Executive to join our team. The Account Executive role is a great opportunity to demonstrate your sales experience to expand the number of restaurants that work with Uber Eats. Your primary focus will be bringing on new restaurants that fit our partnership criteria, and use your prospecting and negotiation skills through cold-calling and driving internal processes to set up our partnerships for success. As an Account Executive, you will lead the full sales cycle and sign partnerships with top local restaurants while being a champion for the Uber and Uber Eats brands. Your success in this role is measured by achieving and exceeding your monthly quota and proactively building your pipeline by managing and hitting the weekly metrics (cold calls, emails, and field appointments). **What You'll Do** + Own and manage a pipeline of local small and medium restaurants to sign new partnerships in your geographic region with a mix of cold-calling (at least 50 dials per day) and in-person meetings + Create a great first-impression and act as an ambassador of Uber Eats to develop long-term partnerships and clearly communicate the value of Uber + Manage contract negotiation to establish the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties + Help us identify and build standard processes and collaborate with the Account Management team to support a seamless onboarding experience for each new restaurant partner + Proactively maintain communication channels with prospects via phone, email, and face-to-face meetings **Basic Qualifications** + Minimum 3 years of experience in sales, operations, account management, or similar functions + Passionate about sales and helping restaurants grow their business with Uber Eats **Preferred Qualifications** + Excited to learn and have no fear of picking up the phone - this is a great role to grow or build your career in sales + Bachelor's Degree or equivalent + Proven achievement in performance-based role + Effective communication with colleagues and clients + Experience multi-tasking work with attention to detail + Coachability, interest in implementing feedback, and dedication to building your brand For Chicago, IL-based roles: The total annualized on-target earnings (OTE) for this position are USD $101,400. The OTE includes a base hourly rate of USD $29.25 and a variable incentive target of USD $40,560. The variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan. An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits. More details can be found at the following link ************************************** Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- ***************************************************************************************************

**About the Role** As a Senior Partner Manager, you will manage one of our largest restaurant merchant relationships. You will work in a client-facing role to drive partnership growth through demand generation, pitch and upsell strategy, and expansion opportunities. Partner Managers work cross-functionally with Partner Engineers, Product, and Marketing to optimize partnerships and provide maximum value for both Uber and our strategic merchant partners. You will work to meet and exceed our team's quarterly growth targets which are currently centered around Net Acquisition, Demand Generation, and Trips. Who are we looking for? Someone who has proven success building best-in-class partnerships with complex brands and developing deep executive-level relationships. This candidate will also have a passion for logistics, eCommerce, and the ability to thrive in a fast-paced, cross-functional environment. **What You'll Do** + Build relationships with C-level executives and key decision-makers within partner organizations + Focus on optimizing the national marketing strategy, using internal data and our Ad/Measurement Operation teams to identify insights and action plans to achieve growth goals + Lead key project workstreams to drive growth for the merchant partner at scale + Partner with cross-functional teams. Be the voice of the customer and seamlessly navigate internal processes + Increase product adoption and secure marketing investment. Clearly communicate the value of our products with a lens of creativity to differentiate our offerings + Handle the big picture and the tiny details. You are organized, timely and ensure nothing gets missed; you are also attuned to strategy and consistently come up with new ways to create or contribute to our partnerships + Navigate negotiations, difficult partner conversations, and internal roadblocks + Bring your analytical A-game. Develop business models and analyses with Global Partner Ops Analysts to understand trends, provide meaningful insights, and track the impact of initiatives against our goals. + This role involves travel a minimum of 1x per quarter - primarily domestic, including visits to merchants, conventions and offsites. International travel may be required on occasion.Develop and execute partnership strategy to achieve growth goals **Basic Qualifications** + Minimum of 8+ years of full-time professional experience in a client-facing role working with large enterprises & Global partnerships. **Preferred Qualifications** + Experience handling enterprise and executive-level partnerships, ideally with global brands + Experience in food delivery and/or third-party marketplaces at a high-growth tech company + Experience working in ads sales, marketing, operations, business development, or partnerships at a leading restaurant brand + Ability to build and implement joint business plans, prioritizing initiatives that will drive strategic value for the partnership + Ability to flex your analytical skills and use data to influence decision-makers and quantify opportunities + Speed, resourcefulness, and go-getter mentality. You are comfortable working in a fast-paced environment and navigating ambiguity + Strong listening, communication, and organizational skills + Coachability, interest in implementing feedback, and dedication to the improvement of your craft and our team's development. + Bachelor's Degree or equivalent For Chicago, IL-based roles: The total on-target earnings (OTE) range for this position is USD $168,571 - $187,143. The OTE includes a base salary range of USD $118,000 - $131,000 and an annualized cash variable incentive target range of $50,571 - $56,143. The cash variable incentive payment is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan. An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits. More details can be found at the following link ************************************** For Los Angeles, CA-based roles: The total on-target earnings (OTE) range for this position is USD $168,571 - $187,143. The OTE includes a base salary range of USD $118,000 - $131,000 and an annualized cash variable incentive target range of $50,571 - $56,143. The cash variable incentive payment is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan. An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits. More details can be found at the following link ************************************** For New York, NY-based roles: The total on-target earnings (OTE) range for this position is USD $187,143 - $208,571. The OTE includes a base salary range of USD $131,000 - $146,000 and an annualized cash variable incentive target range of $56,143 - $62,571. The cash variable incentive payment is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan. You will also be eligible for various benefits. More details can be found at the following link ************************************** For San Francisco, CA-based roles: The total on-target earnings (OTE) range for this position is USD $187,143 - $208,571. The OTE includes a base salary range of USD $131,000 - $146,000 and an annualized cash variable incentive target range of $56,143 - $62,571. The cash variable incentive payment is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan. You will also be eligible for various benefits. More details can be found at the following link ************************************** Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- ***************************************************************************************************

**About the Role** Uber is home to one of the largest and most unique Claims programs in the world. As our Claims Compliance Manager, you will own the internal quality framework for First-Notice-of-Loss (FNOL), steward the end-to-end Claims SOX control environment, and hold external carrier partners accountable to our standards. You'll serve as the primary point of contact for internal and external auditors, translating regulatory and SOX requirements into day-to-day operational excellence across hundreds of claims professionals. This role has a unique opportunity to impact the effectiveness of hundreds of internal & external claims professionals - if you're interested in making an outsized impact on one of the largest and most dynamic Claims programs in the world, read on and apply below! **What You'll Do** + Lead and develop a team of in-house claims quality & compliance professionals + Design, test, and continuously improve QA methodologies, scorecards, and root-cause analysis for FNOL quality issues + Build and maintain control matrices, narratives, and evidence repositories; prepare walkthroughs and remediation plans; drive timely control testing and deficiency closure. + Represent Claims in SOX, statutory, and carrier audits; articulate control design and operating effectiveness to Financial Risk management and auditors; developing responses to ad hoc audit requests and inquiries + Partner with internal & external operational leaders to identify opportunities to improve processes, training programs, and compliance adherence + Work cross-functionally to embed compliance requirements into workflow design, tooling, and training + Collaborate with internal and external Claims leadership, audit, accounting and risk management stakeholders to establish robust compliance controls + Lead efforts for QA calibration cross-functionally, ensuring consistent standards are developed and applied across the Claims program **Basic Qualifications** + 8+ years of professional experience with prior experience as a P&C claims adjuster or in a gig-economy claims team + At least 3 years dedicated to audit, SOX, or regulatory compliance + 5+ years people management experience + Bachelor's degree in related field **Preferred Qualifications** + Strong project management skills, able to manage competing priorities, and ability to own and drive projects from ideation to completion + Strong business acumen + Excellent cross-functional partnership skills + Exceptional communication skills (verbal & written) and comfort presenting to senior leadership and auditors + AIC, SCLA, or CPCU designations + Auto insurance claims handling/management experience + Prior Big 4 or large public-company SOX audit exposure + Experience managing third-party administrators or carrier partners For Chicago, IL-based roles: The base salary range for this role is USD$131,000 per year - USD$145,500 per year. For Phoenix, AZ-based roles: The base salary range for this role is USD$117,000 per year - USD$129,500 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link ************************************** Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- ***************************************************************************************************

About the Role The Global Digital Experiece team at Uber plays a crucial role in ensuring the development and rollout of products that drive the business forward. As a Program Lead, you will collaborate closely with cross-functional teams including Operations, Product, and Marketing to identify new business opportunities, prioritize product initiatives, and build and deploy cutting-edge tools to improve the quality of support products for Uber Eats Merchants Improving B2B Experience is a key focus area for Uber, and we are looking for a self-starter who can lead technical scoping and Go-to-market initiatives for exciting products that will be used by business customers (Merchants) and internal Support teams. The successful candidate will have strong technical and business acumen, be organized and able to quickly build strong partnerships across the business to drive rapid deployment and adoption of transformative tech What the Candidate Will Do + **Product planning:** Work with regional product champions to gather insights for new product & feature intake. Knowledge of product development cycles. + **Product rollout operationalisation:** Work with several cross-functional teams to rollout a product or feature. Key areas of focus include but not limited to: testing, experimentation planning, communication, compliance tracking & collecting feedback + **Execution tracking:** Play a key role in the maintenance and reporting of projects and deliverables on an ongoing basis by working with the stakeholders. Help with the monitoring of deliverables using dashboards and trackers. + **Data analysis & reporting:** Create and deliver metric reporting in the agreed format while gathering insights from the stakeholders. + **Documentation:** Take ownership of creating and maintaining SOPs and other resources crucial for the operations. This would include PRDs, BRDs, Guidebooks and more. + **Communication:** Proactive coordination & communication of product rollouts with large audiences across Product teams and CommOps, including preparing presentation materials, and marketing events across communication channels + **Optimize Processes:** Identify bottlenecks and areas for improvement in product operations, and implement practical solutions to increase productivity and efficiency. + **Support Product Teams:** Work hand-in-hand with product managers (Customer Obsession team) and other teams to ensure smooth execution of product launches, updates, and ongoing operations. Basic Qualifications + 7+ years of experience in product operations, project management, operations & rollouts, strategy, technology, or a related area. Preferred Qualifications + **Bachelor's degree in Engineering or MBA** + **4+ years of experience in Product Operations or similar role** + **Strong communication skills:** Presenting to senior leaders, stakeholders, and large audiences; leading meetings and packaging impactful results + **Strong project management skills:** Initiate, plan, execute, monitor, and deliver multiple projects successfully. + **Problem-solving:** Rapid identification of potential challenges and designing, aligning, and implementing solutions + **Strong analytical skills:** Ability to collect, transform, and organize insights to draw conclusions, make predictions, and drive informed decision-making. The ability to query data using SQL and create dashboards on G-sheets is a must-have. + **Prioritization:** Ability to manage multiple tasks and prioritize effectively + **Product Planning and Rollout Operations:** 5+ years in Product Operations or a similar role. Knowledge of building and scaling products for a large base of users. Deep understanding of how experimentation (XP), UAT, and usability studies work. + **Strong stakeholder management skills:** Extending across global and in-market teams, as well as different organizations across Uber + **Attention to Detail:** Experience working in a highly detail-oriented environment, demonstrating a high degree of diligence and accountability For Chicago, IL-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year. For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For Phoenix, AZ-based roles: The base salary range for this role is USD$124,000 per year - USD$137,500 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For Sunnyvale, CA-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link ************************************** Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- ***************************************************************************************************