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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Chicago, IL | $97,835 | $47.04 |
| 2 | San Francisco, CA | $94,136 | $45.26 |
| 3 | Germany, PA | $90,011 | $43.27 |
| 4 | Fine, NY | $87,110 | $41.88 |
| 5 | Denver, CO | $80,187 | $38.55 |
| 6 | Austin, TX | $79,076 | $38.02 |
| 7 | Portland, OR | $77,656 | $37.33 |
| 8 | Atlanta, GA | $77,235 | $37.13 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Executive | $116,358 | $56 | - |
| 2 | Account Executive/Customer Service | $113,642 | $55 | - |
| 3 | Customer Service Expert | $112,864 | $54 | - |
| 4 | Customer Relationship Specialist | $106,807 | $51 | - |
| 5 | Customer Service Professional | $104,815 | $50 | - |
| 6 | Customer Service Consultant | $104,071 | $50 | - |
| 7 | Processing Specialist | $102,909 | $49 | - |
| 8 | Senior Client Service Specialist | $101,709 | $49 | - |
| 9 | Customer Specialist | $99,631 | $48 | - |
| 10 | Flight Service Specialist | $97,175 | $47 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | $99,943 | $48 | 9 | |
| 2 | Meta | $98,164 | $47 | 34 |
| 3 | $78,396 | $38 | - | |
| 4 | $78,068 | $38 | 1 | |
| 5 | edX | $76,279 | $37 | - |
| 6 | Juniper Networks | $73,867 | $36 | - |
| 7 | Glassdoor | $72,084 | $35 | - |
| 8 | Akritiv | $70,604 | $34 | - |
| 9 | Chegg | $70,384 | $34 | - |
| 10 | Udacity | $67,173 | $32 | - |
| 11 | Coursera | $66,683 | $32 | - |
| 12 | HubSpot | $62,597 | $30 | - |
| 13 | Knewton | $41,880 | $20 | - |