Technical Support Specialist jobs at Ukpeagvik IOoOupiat Corporation - 360 jobs

SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking a Service Desk Specialist to support a customer in Quantico, VA. Support for the contract will consist of program management; logistics; asset management; engineering; customer service; research and development of new capabilities; test and evaluation; manpower, training, and personnel; new equipment fielding and training; financial management; information assurance; cybersecurity; and 24X7 enterprise services operations and sustainment. This position does not allow for telecommuting and all work will be performed on-site in Quantico, VA. Responsibilities This individual will support integration, operations, and sustainment of highly technical systems by providing technical support and acting as the communication channel between stakeholders. Have an in-depth technical knowledge of expeditionary and garrison SCINet systems, specifically SCINet network, workstation, storage, and Enterprise Service systems and connections. Ensure 24/7 support, including nights, weekends, and holidays, with timely issue resolution. Assist in maintaining and administering Windows servers, workstations, virtual machines, and other critical systems in an enterprise environment. Support account creation, password resets, account unlocks, system and network troubleshooting, hardware installation and repair, and data transfers. Provide user support, guidance, troubleshooting, and training. Install, configure, maintain, and perform routine maintenance on computer hardware, software, and network systems, including updates, patches, and backups. Continuously monitor network infrastructure and systems for performance, security, and connectivity issues, using monitoring tools to proactively detect potential problems. Provide Tier 1 and Tier 2 support for network connectivity, system performance, and hardware/software issues, escalating complex problems as needed. Diagnose and resolve technical issues across systems, applications, and services, following documented procedures and escalating unresolved issues to Tier 3 staff. Adhere to established escalation protocols, ensuring prompt resolution and maintaining accurate logs of troubleshooting steps. Provide timely updates to end-users regarding the status of ongoing incidents, ensuring high-quality customer support. Maintain and update internal documentation for procedures, troubleshooting steps, and known issues, ensuring consistent issue resolution. Adhere to organizational security policies and best practices to protect systems and data from unauthorized access, ensuring compliance with cybersecurity standards and guidelines Serve as the point of contact for network and system inquiries from global users and clients. Qualifications Associate's degree or 5+ years of practical experience in service support management. DoD 8570 / 8140 compliance or information assurance certification as required. Relevant software / hardware certifications (ie. CompTIA A+, Network+, Security+, Cisco, Microsoft, or others). Experience in managing IT infrastructure, including hardware, software, and networks. Proficiency in system administration (ie. Windows, Linux). Strong troubleshooting and problem-solving skills. Excellent written and verbal communication skills. Ability to explain technical concepts to non-technical staff. Ability to work effectively as part of a team, with a focus on collaboration. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Physical Demands: Must be able to lift 25 pounds Must be able to stand and walk for prolonged amounts of time Must be able to twist, bend, and squat periodically SECURITY CLEARANCE REQUIRED: Must currently hold a security clearance at the Top Secret/SCI level with Counter Intelligence Polygraph. US Citizenship is a requirement for Top Secret clearance at this location. #LI-KC1

*To access Dayforce at its best, log in from the latest version of Chrome, Safari, Firefox, or Edge. * Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market connectivity to producers and end-users who need reliable sources of natural gas for power generation, home heating or petrochemical feedstocks. We have the experience, knowledge, and flexibility to design service offerings and create system enhancements tailored to our customers' needs throughout the 13 states in which we operate. As an organization focused on sustainability, we are committed to protecting the environment while delivering this energy source. This commitment is made to our customers, employees, and the communities in which we operate. We incorporate environmental stewardship, safety, and compliance into our day-to-day operations and seek to strengthen and support the communities we serve. Additional information about the company can be found online at ******************** We are currently looking for an Analyst II Desktop Support for our Houston, TX office. POSITION DESCRIPTION: The job purpose is to provide level 2 support for the IT Service Desk and to support the workstation lifecycle management process. In addition to answering questions or resolving technology issues for clients, responsibilities will include troubleshooting of minor computer problems; support concerning the use of mobile devices and resolution of client computer hardware and software needs, printing support, etc. Job role is required to participate in 24x7 On-Call rotation. Job Responsibilities Provide level 1 support for Service Desk line during peak call periods Help Workstation and Service Desk team members with support. Provide technical support for all PC hardware, software, and peripherals, while assisting in maintaining the stability of LAN/WAN connections and maintaining a consistent high level of quality ensuring all details of requests are met Accurately record and document all details of the issue or service request, including categorization and priority into the IT service desk tool Provide remote access/VPN support Provide "how to" assistance with all internally supported devices, applications and systems Consistently adheres to defined Standard Operating Procedures (SOP) Records and tracks customer incidents, calls and service requests through to completion in a timely manner Acquires and maintains some knowledge for supported products and support policies Proactively research and stay abreast of new technology including but not limited to: Microsoft Windows, Office, remote connectivity products, workstation and mobile devices Leverage internal and external resources (knowledge bases, manuals, support sites, vendors) to answer questions and resolve issues Respond to end-user inquiries regarding the status of incident/service request tickets, and perform follow-ups Contribute to the creation/facilitation/maintenance of FAQ documents, knowledge articles and user guides Participate in 24x7 On-Call rotation and adheres to Service Level Agreements (SLA) REQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE: 5+ years minimum in-depth, hands-on support role on IT Workstation or customer support environment 3 years minimum technical knowledge of hardware lifecycle management and software deployment Advanced knowledge of help desk software, database connectivity and remote-control tools Strong customer service orientation and communication skills Advanced computer technology troubleshooting and multi-tasking skills Advanced troubleshooting and root cause analysis skills Experience with incident tracking software Experience in working with PC desktops and laptops Experience with PC image deployment tools and processes Ensure workstations are patched and client software updated Level 1 A/V support for conference rooms Experience scripting and automating software deployment processes to all workstation computer assets Ability to maintain the confidentiality of sensitive information Occasionally lift and/or move up to 50 pounds PREFERRED SKILLS, KNOWLEDGE, AND EXPERIENCE: Advanced experience supporting latest versions of Windows Client OS and M365 Experience with Freshervice Incident management Experience providing Mobile device support of iPhones, iPads and Mac's Advanced experience with PC image deployment tools and processes Advanced Mobile device support skills of iPhones and iPads Knowledge of Microsoft Endpoint Management (Intune) Advanced knowledge of Microsoft Active Directory\Azure and group policy deployments Advanced knowledge of SCCM REQUIRED EDUCATION: Associate's degree in computer science, Information Systems or related field of study - or equivalent experience PREFERRED EDUCATION: BA/BS degree in related discipline ADDITIONAL INFORMATION: Boardwalk Pipelines, LP, maintains a drug-free workplace and will require pre-employment drug & substance abuse testing before hiring. Boardwalk Pipelines, LP, is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, age, sex, gender identity, national origin, veteran, or disability status.

2 Network Technicians Length of Contract: Through April of 2026 w/ potential of running through all of 2026 Hourly Pay: 25.00 - 28.00 p/hr W2 Contract Only Network Refreshes for 160 clinics to start. Generally consist of 1:00 and 10:00 network switches per clinic and up to 25 wireless access points. Preliminary surveys before they go in and do the network swap where the team is going onsite and conducting a full network work audit and physical device location Workday: ● up to 8 hrs. a day, possibly less during surveys. ● will cover drivetime and mileage ● ideally 1 site per day, possibly 2 smaller when during surveys ● Possibly longer days during install days, we will not leave until the site is operational. ● Survey will be during clinic hours ● install will be after clinic hours ● no shift differential pay Duties: ● Rack and stack network gear ● Installation of AP's ● Data collection from Phones, PC, data ports and cabling tracing. ● Cleanliness ● Customer service

2 Network Technicians Length of Contract: Through April of 2026 w/ potential of running through all of 2026 Hourly Pay: 25.00 - 28.00 p/hr W2 Contract Only Network Refreshes for 160 clinics to start. Generally consist of 1:00 and 10:00 network switches per clinic and up to 25 wireless access points. Preliminary surveys before they go in and do the network swap where the team is going onsite and conducting a full network work audit and physical device location Workday: ● up to 8 hrs. a day, possibly less during surveys. ● will cover drivetime and mileage ● ideally 1 site per day, possibly 2 smaller when during surveys ● Possibly longer days during install days, we will not leave until the site is operational. ● Survey will be during clinic hours ● install will be after clinic hours ● no shift differential pay Duties: ● Rack and stack network gear ● Installation of AP's ● Data collection from Phones, PC, data ports and cabling tracing. ● Cleanliness ● Customer service

Job Objective: Support the computing needs of the company's employees and contractors providing all levels of IT support services, including help desk, desktop, system administration and field services. The IT Support Analyst is part of a team of technical support professionals that are responsible for providing hardware, software, audio-visual, networking, and Windows administration user support, serving as a resource for infrastructure support teams for the Houston, Aztec, Anchorage, North Slope offices and other remote locations. Essential Job Responsibilities: Assists users with hardware, software, and networking problems, triaging issues and requests as they are reported via phone, ticketing system, walk-up, IM and email. Configure new computers and upgrade existing computers. Supports audiovisual technology throughout the enterprise. Provide corporate executive support in a professional and expedient manner Provide user administration using internal tools and administration platforms including Windows Servers, Active Directory, MS Exchange, Azure Admin Portal and other enterprise application admin tools. Installs new and existing software, maintaining support documentation articles to ensure knowledge transfer with peer support teams and staff. Assists peer infrastructure and Security teams with troubleshooting function to solve problems with network hardware and software at desktop level. Perform other support functions as directed by the Helpdesk Manager and other IT management. Analyze and resolve application issues for industry applications such as Aries, Petra, SMT, I.H.S data analysis, etc. Use of IT ticketing system for documenting, troubleshooting and communication with requestors, taking ownership of issues from request to resolution. Maintains employee confidence and protects corporate assets, including intellectual property, by keeping information confidential. Maintains technical knowledge by attending educational workshops and reviewing professional publications, establishing personal networks, and participating in professional associations. Contributes to team effort by accomplishing related results as needed. Adheres to the company's values - integrity, ownership, urgency, alignment and innovation. Supports company vision and mission. Adheres to established work schedule, attendance standards and is punctual to work and meetings. Other Job Responsibilities: Other duties as assigned by management. Qualifications: Minimum of three (3) years of hands-on experience in information systems, preferably within the oil and gas industry, with a strong emphasis on customer support. Solid understanding of desktop computers, printers, audiovisual components, and general office applications. Strong interpersonal skills to effectively communicate with individuals at all levels of the company. Exceptional ability in diagnosing and solving computer related problems while maintaining patience, professionalism, and courtesy. In depth understanding of Windows desktop operating systems and utilities. Basic understanding of Windows server operating systems, administration and utilities. Ability to establish priorities, meet deadlines, and concentrate on detailed information in a fast-paced demanding work environment. Ability to establish and maintain effective working relationships with employees, supervisors, other departments, officials, and the public. Ability to complete multiple, diverse tasks of differing priorities. Proficiency in the use and application of the following software: Required: Microsoft Office (Excel, Word, PowerPoint, and Outlook with emphasis on Outlook and Excel). High degree of competency in troubleshooting Smartphones/Mobile devices, tablet devices, as well as various smartphone devices. Preferred : Working knowledge of oil and gas industry applications such as Aries, Petra, IHS, SMT, etc. Education Requirements: Required: High school diploma or GED equivalent. Preferred : Bachelor's Degree from an accredited four-year university or college with a degree in information technology, management information services, computer science, or a closely related field

Construction Business Services is seeking a highly motivated, independent and resourceful individual to join its permit and compliance team and contribute to the success of a diverse and growing department within Construction. The successful candidate must be able to recognize the critical importance of teamwork and personal accountability. The ideal candidate for this position must be well organized, detail oriented, demonstrate a high energy level, and understand the vital importance of commitment to excellence. This individual must demonstrate the ability to handle multiple assignments, meet deadlines, make sound business decisions, render independent judgment, maintain personal accountability, work on teams, and have a positive work ethic. This role will collaborate with multiple internal business groups and external government agencies to secure permits and ensure adherence to all applicable laws, policies, and procedures. Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities for working with internal teams and government agencies. Required Education/Experience Bachelor's Degree and 5 years Relevant experience or Master's Degree and 3 years Relevant experience Relevant Work Experience Must possess strong oral and written communication skills and can effectively interact with customers, support staff, contractors, regulatory agencies, and various levels of management. Required Demonstrated Customer Service experience. Required Must possess strong leadership skills, ability to initiate and champion change, and influence others to improve work practices/processes. Required Knowledge of Microsoft Office platforms including Word, Excel, PowerPoint, and Teams. Required Demonstrate ability to build and maintain strong external and internal stakeholder relationships. Required Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities for working with internal teams and government agencies. Ability to interpret and apply laws, policies, and procedures. Required One or more years of experience associated with the New York City Department of Transportation (NYCDOT) Highway Rules and Administrative Code or other related governmental agency experience. Familiarity with local, state, and federal permitting regulations and compliance standards. Preferred Knowledge of Power BI, Summons System, NYCStreets application system, Oracle EBS, CworX, and MX mapping application. Preferred Familiar with data analysis and reporting. Preferred Physical Demands Sit or stand to answer a phone for the duration of the workday Sit or stand to use a keyboard, mouse, and computer for the duration of the workday Ability to read small print and symbols Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Core Responsibilities Effectively manage and support Con Edisons Permit Management operations in NYC. Coordinate with NYCDOT and NYSDOT to expedite permit requests and negotiate permit stipulations. Develop and foster strong stakeholder relationships. Liaise between internal and external stakeholders to address and resolve concerns, including planned, and emergency street work issues. Work closely with the Manager and coordinate with Con Edison operating departments to develop and implement programs/processes to reduce the volume of NOVs, CARs and NICAs issued to Con Edison by the regulatory agencies. Serve as a liaison between the regulatory agencies and Con Edisons operating departments to effectively resolve planned and/or emergency street work issues. Provide on-going support and training for Con Edisons operating departments to improve the planning and execution of street work to comply with regulatory requirements. Ensure compliance with all applicable rules and regulations of NYC Department of Transportation (DOT), NY State, and other agencies. Develop pertinent reports/presentations and routinely communicate with customer groups regarding performance and necessary improvement areas. Lead initiatives to improve the permit support process and enhance efficiencies. Identify strategic initiatives to drive continuous improvement and deliver value to the business. Provide support for the Manager, Section Manager, and Director with issues such as monitoring and tracking overall departmental performance related performance metrics and other assigned tasks necessary for the success of the department. Must comply with the Companys Equal Employment policies as well as all Company safety, health and environmental programs. Must understand and be committed to fostering a Zero Accident Culture, Diversity and Inclusion, Achieving Operational Excellence, Developing an effective Cost Management Culture and Enhancing the Customers Experience. Perform other related tasks and assignments as required.

Construction Business Services is seeking a highly motivated, independent and resourceful individual to join its permit and compliance team and contribute to the success of a diverse and growing department within Construction. The successful candidate must be able to recognize the critical importance of teamwork and personal accountability. The ideal candidate for this position must be well organized, detail oriented, demonstrate a high energy level, and understand the vital importance of commitment to excellence. This individual must demonstrate the ability to handle multiple assignments, meet deadlines, make sound business decisions, render independent judgment, maintain personal accountability, work on teams, and have a positive work ethic. This role will collaborate with multiple internal business groups and external government agencies to secure permits and ensure adherence to all applicable laws, policies, and procedures. Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities for working with internal teams and government agencies. Required Education/Experience * Bachelor's Degree and 5 years Relevant experience or * Master's Degree and 3 years Relevant experience Relevant Work Experience * Must possess strong oral and written communication skills and can effectively interact with customers, support staff, contractors, regulatory agencies, and various levels of management. Required * Demonstrated Customer Service experience. Required * Must possess strong leadership skills, ability to initiate and champion change, and influence others to improve work practices/processes. Required * Knowledge of Microsoft Office platforms including Word, Excel, PowerPoint, and Teams. Required * Demonstrate ability to build and maintain strong external and internal stakeholder relationships. Required * Strong attention to detail and organizational skills. Excellent communication and interpersonal abilities for working with internal teams and government agencies. Ability to interpret and apply laws, policies, and procedures. Required * One or more years of experience associated with the New York City Department of Transportation (NYCDOT) Highway Rules and Administrative Code or other related governmental agency experience. Familiarity with local, state, and federal permitting regulations and compliance standards. Preferred * Knowledge of Power BI, Summons System, NYCStreets application system, Oracle EBS, CworX, and MX mapping application. Preferred * Familiar with data analysis and reporting. Preferred Physical Demands * Sit or stand to answer a phone for the duration of the workday * Sit or stand to use a keyboard, mouse, and computer for the duration of the workday * Ability to read small print and symbols Additional Physical Demands * The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Core Responsibilities * Effectively manage and support Con Edisons Permit Management operations in NYC. * Coordinate with NYCDOT and NYSDOT to expedite permit requests and negotiate permit stipulations. * Develop and foster strong stakeholder relationships. Liaise between internal and external stakeholders to address and resolve concerns, including planned, and emergency street work issues. * Work closely with the Manager and coordinate with Con Edison operating departments to develop and implement programs/processes to reduce the volume of NOVs, CARs and NICAs issued to Con Edison by the regulatory agencies. * Serve as a liaison between the regulatory agencies and Con Edisons operating departments to effectively resolve planned and/or emergency street work issues. * Provide on-going support and training for Con Edisons operating departments to improve the planning and execution of street work to comply with regulatory requirements. * Ensure compliance with all applicable rules and regulations of NYC Department of Transportation (DOT), NY State, and other agencies. * Develop pertinent reports/presentations and routinely communicate with customer groups regarding performance and necessary improvement areas. * Lead initiatives to improve the permit support process and enhance efficiencies. Identify strategic initiatives to drive continuous improvement and deliver value to the business. * Provide support for the Manager, Section Manager, and Director with issues such as monitoring and tracking overall departmental performance related performance metrics and other assigned tasks necessary for the success of the department. * Must comply with the Companys Equal Employment policies as well as all Company safety, health and environmental programs. * Must understand and be committed to fostering a Zero Accident Culture, Diversity and Inclusion, Achieving Operational Excellence, Developing an effective Cost Management Culture and Enhancing the Customers Experience. * Perform other related tasks and assignments as required.

Join us at Con Edison where you will leverage your threat intelligence expertise to make a real impact. As a technical specialist, you will collaborate with public and private partners to create cutting-edge cybersecurity guidance and reports. This role offers a unique opportunity to network with top security specialists from various organizations within a dynamic public-private intelligence fusion center. Your strong knowledge of OT (operational technology), utilities, or industrial control systems will be highly valued and essential for this position. Required Education/Experience Master's Degree in Information Technology, Cybersecurity, Computer Science, or a related field and with a minimum of 6 years of work-related experience or Bachelor's Degree in Information Technology, Cybersecurity, Computer Science, or a related field and with a minimum of 8 years of work-related experience Relevant Work Experience Top Secret Security clearance or eligible, required. Previous cybersecurity experience, required. Previous senior level experience with cyber threat intelligence, preferred. Previous utility or OT experience, preferred. Skills and Abilities Strong written and verbal communication skills Ability to work within tight timeframes and meet strict deadlines Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Licenses and Certifications Driver's License Required Other: Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc. Preferred Physical Demands Sit or stand to answer a phone for the duration of the workday Sit or stand to use a keyboard, mouse, and computer for the duration of the workday Ability to read small print and symbols Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Must be able and willing to travel, as needed. Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required. Core Responsibilities Onsite three days per week in Golden, CO required. Stay current on cyber threat intelligence (CTI) developments and trends. Provide expert guidance to shape and strengthen the threat management strategy. Develop CTI awareness, investigation, remediation reports. Develop threat hunting packages and track remediations for findings. Update CTI metrics and dashboards. Work with external CTI stakeholders and provide analysis on industry direction. Attend external CTI events. Provide guidance and training to junior analysts.

Peak Utility Services Group is an integrated group of engineering and construction companies serving the Electric, Natural Gas and Telecommunications industry.  We provide a full suite of engineering, construction, operations, and maintenance services including repair, replacement, maintenance, and installation of natural gas, telecommunications, and electric infrastructure through five operating subsidiaries: Track Utilities, SiteWise, Kelly Cable, Riley Brothers and Superior Pipeline Services. Our Core Values: TRAITS : Trust, Respect, Accountability, Integrity, Teamwork, and Safety. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Desktop and printer issues. Outlook issues. Mobile device issues - tablets/smartphones/other technology. Information Technology (IT) Helpdesk - Lansweeper. Voice over Internet Protocol (VOIP). Badging to enter and exit building. Comcast and Century Link requests and issues. Document policies and procedures. Keep our IT information current - exchange, active directory, and similar. Onboarding and exit processes - setting up and wiping computers. Manage and support Smartphone Apps. Microsoft licensing. Special IT projects assigned by Controller. Roles and Responsibilities: Provide Tier 1-2 technical support for employees via phone, email, chat, and ticketing system. Troubleshoot and resolve hardware and software issues on laptops and mobile devices. Perform password resets and account management across multiple systems. Assist with device setup, configuration, and deployment. Support Microsoft 365 applications and basic administration tasks. Document issues and resolutions in the ticketing system. Collaborate with IT lead on projects and infrastructure improvements. Responsibilities and Requirements: Must work on-site at our Saginaw, TX office (travel to other DFW offices may be required). Reliable transportation and a valid driver's license with a good driving record. Ability to work under 30 hours per week. At least 1 year of IT experience or currently enrolled in an IT-related degree program. Basic knowledge of Windows operating systems, mobile operating systems such as Android and iOS, networking, and troubleshooting. Strong communication and problem-solving skills. Preferred Qualifications: Familiarity with Microsoft 365, Intune, and other Azure products and services. Experience with ticketing systems. Exposure to networking concepts and device setup. Certifications such as CompTIA A+, Network+, ITIL, or similar are preferred but not required. Notes: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Technology Support Specialist - Customer Care Brief Description of Sunnova Sunnova is a different kind of Power Company, offering rooftop solar service to homeowners within and outside the United States through our network of local sales and installation partners. Our mission is to change the energy industry by providing the choice of low-cost, worry-free solar power that generates long-term savings for our customers and continued business growth for our partners. The Technology Support Specialist Position As a Technology Support Specialist, you will be responsible for providing daily phone support to Sunnova' s customers, identifying customer system issues and the correct resolution path, partnering with customers to troubleshoot and attempt remote repair as appropriate using available online monitoring tools and Salesforce data, and educating customers on normal system operation. The Technology Support Specialist position is an individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be segmented into several duties: inbound/outbound phone production, TSS agent mentoring and assistance, and customer email correspondence. Specific daily goals, monthly goals and working shifts are subject to change at any time based solely on company needs. Technology Support Specialist Responsibilities Reduce case load to Operations and Maintenance by remotely troubleshooting and resolving customer system complaints. Accept and/or initiate the minimum required number of calls daily. Help CSS I through passive education on responses to customer system complaints. All TSS are expected to provide extensive and exceptional customer service. A TSS is also expected to provide a seamless solution rendering experience to all customers and the entire Sunnova team. A TSS is expected to maintain and improve quality results by following company standards and recommending improved policies and procedures. A TSS follows the required interactive troubleshooting guide consistently to resolve the customer's service issue on the first call. A TSS researches and identifies trends in service/equipment problems and documents process used to correct issues. Effective gains the customer's cooperation to work through the troubleshooting process. Proactively learns new technology related to Sunnova products. Perform any other duties as assigned. Minimum Requirements High School Diploma is a minimum requirement. Minimum 3 years' experience in a customer service role supporting technology troubleshooting. Ability to work at a computer and talk on the phone for 6-8 hours per day. Strong written and verbal communication skills. Detail oriented with the ability to multi-task. Strong problem-solving skills. Ability to work as a team member and interact with other departments. Ability to work under pressure with strict time deadlines. PC skills: Microsoft Office - Excel, Word, & Outlook required. Flexible schedule, willingness to work weekends and/or evening shifts. Preferred Qualifications A Bachelor's Degree is preferred. Previous call center experience preferred. Bi-lingual (English and Spanish) preferred. Salesforce.com experience is preferred. Working Conditions Open-office environment Ability to work extended hours when is required. Benefits Sunnova offers a generous employee reward package that includes: Comprehensive benefits, including medical, dental, vision, life insurance, healthcare flexible spending account, and 401(k) with employer match. Competitive compensation & annual bonus Paid time off, including 10 holidays and Paid Parental Leave Complimentary garage parking in Houston We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: + Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Concurrent enrollment in a degree seeking program throughout duration of experience + Military experience a plus + Min - $24.95 per hour/Max - $31.19 per hour + We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas Job Requisition ID: 00018342 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Responsibilities: As an IT Audit Intern, you will receive on-the-job training and will assist the IT Audit team in evaluating and improving the effectiveness of our IT controls, processes, and systems. This internship offers a unique opportunity to gain hands-on experience in IT auditing within the dynamic environment of the petroleum industry. As an IT Audit Intern, you will assist in the planning and execution of IT audits, including conducting risk assessments and evaluating control effectiveness. You will document and analyze IT processes, identifying areas for improvement and potential risks. Your role will involve supporting the development and implementation of audit programs and procedures. You will collaborate with IT and business teams to gather information and validate audit findings, ensuring that all data is accurate and comprehensive. Additionally, you will prepare clear and concise audit reports, summarizing findings and recommendations for management. You will also participate in follow-up activities to ensure the implementation of audit recommendations. Staying up to date on industry trends, best practices, and regulatory requirements related to IT auditing will be essential to your role. Internship Dates: August 17th - December 4th Qualifications: Currently pursuing a Bachelor's or Master's Degree in Information Technology, Computer Science, Management Information Systems, Accounting, or a related field. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Basic understanding of IT systems, networks, and security principles. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to work independently and as part of a team. Detail-oriented with a strong commitment to accuracy and quality. Strong academic performance Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. Positions are available spring, summer, and fall semesters Concurrent enrollment in a degree seeking program for the duration of the experience Must be able to provide reliable transportation to and from place of work Military experience a plus Availability to work 40 hours per week MIN - $23.65 per hour / MAX - $29.57 per hour We hire IT Audit Interns for the following locations: Corporate: Findlay, OH; San Antonio, TX As an energy industry leader, our career opportunities fuel personal and professional growth. As an energy industry leader, our career opportunities fuel personal and professional growth. Location: San Antonio, Texas Additional locations: Findlay, Ohio Job Requisition ID: 00020076 Location Address: 19100 Ridgewood Pkwy Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here. If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at ***************************************. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ***************************** hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: + Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Concurrent enrollment in a degree seeking program throughout duration of experience + Military experience a plus + Min - $24.95 per hour/Max - $31.19 per hour + We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas Job Requisition ID: 00018342 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: + Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Concurrent enrollment in a degree seeking program throughout duration of experience + Military experience a plus + Min - $24.95 per hour/Max - $31.19 per hour + We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas Job Requisition ID: 00018342 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.

Scientific Drilling is looking for a IT Specialist to join our Applied Technologies Center in Paso Robles, CA. The ideal candidate will have a strong foundation in IT systems and infrastructure, along with experience in creating professional documentation and process guides. Scientific Drilling is an independent directional drilling and wellbore navigation, surveying and logging service company serving customers worldwide. We are motivated by crafting innovative and elegant solutions to technically challenging problems. Nestled between San Francisco and Los Angeles, the California Central Coast is described as the happiest place on earth. The area features 200+ wineries, fresh air, miles of beautiful beaches, and small-town appeal. Essential Duties and Responsibilities: Manage and maintain network, servers, backups and backup media. Resolve problems in software and hardware components and technologies. Performs upgrades, updates, patches, and general maintenance tasks on servers, network, voice and data switches. Uses logic to solve problems with effective solutions Loads appropriate software packages such as operating systems, networking components. Identify and recommend systems upgrades including sourcing and costing. Contact and manage vendors regarding major hardware or software problems or defective products. May be required to work overtime, on-call as needed in response to outages planned and incidental. Develop training materials and procedures and train users in the proper use of hardware or software. Train and mentor team members. Provide telephone, in-person, and online support to end-users Installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users. Assist in the customization and adaptation of existing programs to meet users' requirements. Install hardware and peripheral components such as monitors, keyboards, printers, and disk drives on users' premises. Confer with staff, users, and management to establish requirements for new systems or modifications. Adhere to safety standards with Company HSE policies. Manage work station and practice good housekeeping techniques. Pursue every job with drive and determination. Use logic to solve problems with effective solutions. Perform other relevant duties as assigned by the needs of the business. Job Knowledge, Skills and Abilities: Proficiency of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Proficiency with Unix/Linux, Microsoft Windows XP - 7, OpenLDAP/ Active Directory. Vast knowledge of Cisco IOS, Watchguard, or Vyatta router/firewall platforms. Proficiency with IPv4 and IPv6. Must be available for on call/afterhours emergencies and participate in a rotating on call schedule. Must be able to lift a minimum of 50 pounds, and able to work leaned or crouched over for extended periods of time. Must possess excellent customer-service skills, and the ability to communicate effectively with end-users, written or verbal. Ability to work in fast paced and results driven environment. Strong attention to detail and ability to multitask. Good organizational and communication skills. Learn quickly and adapt to new problems and situations. Ability to present oneself with professional appearance and behavior in accordance with dress code and Code of Conduct. Ability to meet all safety requirements. Ability to understand and follow instructions. Ability to read, communicate, and understand the English language. Ability to communicate effectively with managers and peers, both written and verbally. Adhere to established Company procedures and policies, work schedule, attendance standards and is punctual to work and meetings. Contribute to team effort by accomplishing related results. Ability to be a team player/builder. Must be tactful and able to resolve disputes between departments and settle personnel Possess the ability to be interactive with management staff and co-workers. Ability to communicate effectively with managers and peers, both written and verbally. Adhere to established company procedures and policies, work schedule, attendance standards and is punctual to work and meetings. Contribute to team effort by accomplishing related results, as needed. Possess the ability to be interactive with management staff and co-workers. Education, Experience, Certification, and training: Bachelor's degree in computer science or a related field 5 years related work experience Work Environment, Physical Job requirements and PPE: Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, telephone and vehicles. Ability to wear proper personal protective equipment (PPE), including but not limited to, safety glasses, hardhat, reinforced toed shoes, FRC coveralls, gloves, and ear plugs or muffs. This describes the general duties and responsibilities and physical requirements associated with the position; it is not an exhaustive list of all duties, responsibilities, or skills required for the position. The general duties and responsibilities and physical requirements associated with the position are subject to modification in order to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others. This job description neither states nor implies that the listed general duties and responsibilities and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules. Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, an employee must possess the abilities and aptitudes to perform each duty, responsibility, and physical requirement proficiently. Employment at Scientific Drilling International is on an "at-will" basis.

Scientific Drilling is looking for a IT Specialist to join our Applied Technologies Center in Paso Robles, CA. The ideal candidate will have a strong foundation in IT systems and infrastructure, along with experience in creating professional documentation and process guides. Scientific Drilling is an independent directional drilling and wellbore navigation, surveying and logging service company serving customers worldwide. We are motivated by crafting innovative and elegant solutions to technically challenging problems. Nestled between San Francisco and Los Angeles, the California Central Coast is described as the happiest place on earth. The area features 200+ wineries, fresh air, miles of beautiful beaches, and small-town appeal. Essential Duties and Responsibilities: * Manage and maintain network, servers, backups and backup media. * Resolve problems in software and hardware components and technologies. * Performs upgrades, updates, patches, and general maintenance tasks on servers, network, voice and data switches. * Uses logic to solve problems with effective solutions * Loads appropriate software packages such as operating systems, networking components. * Identify and recommend systems upgrades including sourcing and costing. * Contact and manage vendors regarding major hardware or software problems or defective products. * May be required to work overtime, on-call as needed in response to outages planned and incidental. * Develop training materials and procedures and train users in the proper use of hardware or software. * Train and mentor team members. * Provide telephone, in-person, and online support to end-users * Installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users. * Assist in the customization and adaptation of existing programs to meet users' requirements. * Install hardware and peripheral components such as monitors, keyboards, printers, and disk drives on users' premises. * Confer with staff, users, and management to establish requirements for new systems or modifications. * Adhere to safety standards with Company HSE policies. * Manage work station and practice good housekeeping techniques. * Pursue every job with drive and determination. * Use logic to solve problems with effective solutions. * Perform other relevant duties as assigned by the needs of the business. Job Knowledge, Skills and Abilities: * Proficiency of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. * Proficiency with Unix/Linux, Microsoft Windows XP - 7, OpenLDAP/ Active Directory. Vast knowledge of Cisco IOS, Watchguard, or Vyatta router/firewall platforms. * Proficiency with IPv4 and IPv6. * Must be available for on call/afterhours emergencies and participate in a rotating on call schedule. * Must be able to lift a minimum of 50 pounds, and able to work leaned or crouched over for extended periods of time. * Must possess excellent customer-service skills, and the ability to communicate effectively with end-users, written or verbal. * Ability to work in fast paced and results driven environment. * Strong attention to detail and ability to multitask. * Good organizational and communication skills. * Learn quickly and adapt to new problems and situations. * Ability to present oneself with professional appearance and behavior in accordance with dress code and Code of Conduct. * Ability to meet all safety requirements. * Ability to understand and follow instructions. * Ability to read, communicate, and understand the English language. * Ability to communicate effectively with managers and peers, both written and verbally. * Adhere to established Company procedures and policies, work schedule, attendance standards and is punctual to work and meetings. * Contribute to team effort by accomplishing related results. * Ability to be a team player/builder. * Must be tactful and able to resolve disputes between departments and settle personnel * Possess the ability to be interactive with management staff and co-workers. * Ability to communicate effectively with managers and peers, both written and verbally. * Adhere to established company procedures and policies, work schedule, attendance standards and is punctual to work and meetings. * Contribute to team effort by accomplishing related results, as needed. * Possess the ability to be interactive with management staff and co-workers. Education, Experience, Certification, and training: * Bachelor's degree in computer science or a related field * 5 years related work experience Work Environment, Physical Job requirements and PPE: Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, telephone and vehicles. Ability to wear proper personal protective equipment (PPE), including but not limited to, safety glasses, hardhat, reinforced toed shoes, FRC coveralls, gloves, and ear plugs or muffs. This describes the general duties and responsibilities and physical requirements associated with the position; it is not an exhaustive list of all duties, responsibilities, or skills required for the position. The general duties and responsibilities and physical requirements associated with the position are subject to modification in order to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others. This job description neither states nor implies that the listed general duties and responsibilities and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules. Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, an employee must possess the abilities and aptitudes to perform each duty, responsibility, and physical requirement proficiently. Employment at Scientific Drilling International is on an "at-will" basis.

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: * Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines * Strong academic performance * Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. * Concurrent enrollment in a degree seeking program throughout duration of experience * Military experience a plus * Min - $24.95 per hour/Max - $31.19 per hour * We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas Job Requisition ID: 00018342 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here. If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at ***************************************. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ***************************** hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.

An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. Marathon Petroleum Company LP (MPC) offers internship and co-op opportunities to high-performing college students who want meaningful hands-on experiences in their fields of study. The following core values guide MPC's approach to doing business: Safety & Environmental Stewardship, Integrity, Respect, Inclusion, and Collaboration. Interns and co-ops work side by side with experienced professionals as contributing members of diverse work teams who create value for the company's shareholders. MPC believes that how we conduct our business is just as important as the bottom line. Responsibilities: A co-op/internship with MPC Information Technology can provide you the valued experience needed to work in today's competitive working environment while delivering efficient and innovative solutions. MPC ITS offers a diverse set of opportunities which gives you exposure to different areas of our business. With the potential to have multiple sessions and opportunities, you will gain valuable real-world experience while enhancing your skill set in one or more of the following IT job positions: Business Systems Analysis Intern: Acts as a liaison between IT and business units for translating business requirements into the development, implementation, and enhancement of new and existing systems. Identifies and evaluates new IT capabilities to improve business outcomes while recommending and communicating appropriate solutions and/or enhancements to current systems. Develops and executes processes for creating, managing, and executing quality assurance for technology solutions. Manages and or coordinates incident management execution in collaboration with internal and external parties. Cloud Engineering Intern: Supports development and execution of cloud strategy within Marathon's existing IT infrastructure. Implements Marathon's cloud strategy from a technical perspective, including design, planning, integration, automation, maintenance, and support of cloud architecture. May work with stakeholders across Marathon to evaluate public and private cloud systems to identify and deliver appropriate solutions. Cybersecurity Intern: Evaluates, tests, monitors, and maintains information technology (IT) and operational technology (OT) cybersecurity policies and procedures. Ensures adherence to identity management processes and controls to meet specific cybersecurity standards. Identifies security risks and exposures (data, application, infrastructure, devices etc.) and suggests measures to prevent future incidents and improve cybersecurity. Employ techniques and procedures for conducting risk assessments and compliance audits for IT and OT. Investigates and remediates security incidents such as intrusion, frauds, attacks, or leaks. Determines potential cybersecurity threats, coordinates preventive actions across the network leveraging intelligence from multiple internal and external sources and cybersecurity technologies. Identifies threat actors and their techniques, tools, and processes to identify and mitigate cybersecurity risks. Infrastructure Engineering & Operations Intern: Interns will focus on either Platform Engineering or Operational Technology (OT) Engineering. Both roles support routine maintenance, performance testing, and basic troubleshooting of infrastructure systems to ensure optimal reliability. Responsibilities include assisting with system configuration, backup and recovery procedures, analyzing performance data, and documenting solutions. OT Engineering interns additionally support industrial control systems such as HMIs and PLCs, collaborating with engineers and business teams to meet operational and technical requirements. Software Development Intern: Interns will focus on either Software Engineering or Quality Assurance (QA) Engineering, both collaboratively contribute to the software development lifecycle by ensuring both functionality and quality. The Software Engineering intern focuses on designing, developing, testing, and deploying enterprise software solutions, emphasizing automation, security, and continuous improvement. This role involves applying engineering best practices, participating in code reviews, and documenting technical requirements and designs. Meanwhile, the QA intern supports the validation of these solutions through manual and automated testing, assisting in the development of test strategies, creation/execution of test scripts, and reporting bugs. They work closely with cross-functional teams to uphold quality standards across releases and contribute to documentation, automation, and the ongoing enhancement of QA processes within an Agile environment. Qualifications: + Desired Majors: Computer Science & Engineering; Computer Science & Engineering Technology; Management Information Systems; Computer Information Systems; Information Systems & Analytics; Computer Engineering; Software Engineering and Computer Science; and other related IT disciplines + Strong academic performance + Candidates must be authorized to work in the US on a full-time indefinite basis without the need for employment visa sponsorship now or in the future. + Concurrent enrollment in a degree seeking program throughout duration of experience + Military experience a plus + Min - $24.95 per hour/Max - $31.19 per hour + We hire for the following locations: Corporate: Findlay, OH, San Antonio. TX; Refineries: Martinez, CA, Texas City, TX, Anacortes, WA, Garyville, LA Learn more about Marathon Petroleum's benefits at ********************* As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Anacortes WA Refinery, Galveston Bay Refinery, Garyville LA Refinery, Martinez CA Refinery, San Antonio, Texas Job Requisition ID: 00018342 Location Address: 539 S Main St Education: Employee Group: Full time Employee Subgroup: Intern Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here (*********************************************************************************************************************************** . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at *************************************** . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at ************************* .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role. About Marathon Petroleum Corporation Marathon Petroleum Corporation (MPC) is a leading, integrated, downstream energy company headquartered in Findlay, Ohio. The company operates the nation's largest refining system. MPC's marketing system includes branded locations across the United States, including Marathon brand retail outlets. MPC also owns the general partner and majority limited partner interest in MPLX LP, a midstream company that owns and operates gathering, processing, and fractionation assets, as well as crude oil and light product transportation and logistics infrastructure.

Scientific Drilling is looking for a MWD/LWD/RSS Maintenance and Tech Support Engineer to work at our Houston, TX Facility. Scientific Drilling is an independent directional drilling and wellbore navigation, surveying and logging Service Company serving customers worldwide. Our industry leading navigation systems provide definitive wellbore placement information, enabling safer and more efficient placement of tightly spaced wellbores throughout the world. We are motivated by crafting innovative and elegant solutions to technically challenging problems. Essential Duties and Responsibilities: Technical * Support assembly and maintenance of MWD/LWD/RSS tools and BHAs * Conduct equipment test and troubleshooting as needed to find failure root cause * Document failure analysis and root cause findings and provide feedback to other groups such as Manufacturing and Engineering as well as clients * Operational and shop data analysis and management to ensure proper data flow to other SDI groups involved, in particular Operations * Identify and document product and procedure improvements and drive implementation Managerial * Coordinate assembly processes and production output based on client needs * Direct and train workshop personnel to ensure assembled tools and BHAs will meet operational requirements * Stand in for Manager Prototype Assembly and assume managerial duties if needed included supply chain management * Willing to perform all other reasonable duties as assigned but not specified in this description Job Knowledge, Skills, and Abilities: * Several years MWD field experience, ideally with SDI system * Profound technical knowledge related to tool assembly and testing * Organizational skills to coordinate and optimize complex workflows * Communication skills to interact with internal and external clients as well as other support groups * As a minimum SAP basic experience, ideally more in-depth experience with SAP (work-order process, inventory management etc.) Education, Experience & Requirements: * Ideally Bachelor of Science degree in technical discipline, as a minimum associate degree or equivalent * Ideally more than 3 years related job experience or equivalent experience Location, Physical Requirements, and PPE: * Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry 50 lbs., perceive depth and operate a motor vehicle. * Conditions may include working inside and/or outside. May work around machines with moving parts and moving objects. Working near radiant and electrical energy. Working closely with others or working alone. Working extended or irregular hours and travelling by all possible modes of transportation. * Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, telephone and vehicles. Ability to wear proper personal protective equipment (PPE), including but not limited to, safety glasses, hardhat, reinforced toed shoes, coveralls, gloves, and ear plugs or muffs, required. Limitations and Disclaimer: This describes the general duties and responsibilities, and physical requirements associated with the position; it is not an exhaustive list of all duties, responsibilities, or skills required for the position. The general duties and responsibilities and physical requirements associated with the position are subject to modification in order to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others. This job description neither states nor implies that the listed general duties and responsibilities and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules. Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, an employee must possess the abilities and aptitudes to perform each duty, responsibility, and physical requirement proficiently.