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Working at Ulta Beauty

Zippia score 4.3

Overview

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Ulta Beauty overview

Industry
Retail
Revenue
$11.2B
Headquarters
Bolingbrook, IL
Employees
37,000
Founded in
1990
Website
Organization type
Public
Social media

Ulta Beauty is a retail company focusing on cosmetics, fragrance, and hair care products. As the largest beauty retailer in the United States, Ulta Beauty offers more than 20,000 products from over 500 well-established and emerging brands across all categories and price points. This includes their own private label, catering to various customer preferences. In addition to their vast product selection, Ulta Beauty also provides full-service salon experiences in every store, featuring hair, skin, and brow services.

Founded in 1990 in Chicago, Ulta Beauty has grown significantly to become a top national retailer with its commitment to personalized service, fun and inviting stores, and an industry-leading Ultamate Rewards loyalty program. The company is led by CEO David C. Kimbell and currently employs 37,000 people. With its headquarters in Illinois, Ulta Beauty generates an annual revenue of $10.2 billion, making it a major player in the retail industry.

Ulta Beauty's mission statement

We use the power of beauty to bring to life the possibilities that lie within each of us -- inspiring every guest and enabling each associate to build a fulfilling career.

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3.4/5

Ulta Beauty employee reviews

Based on 44 ratings

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Ulta Beauty employee reviews

Ulta Beauty employee reviews
3.4/5

Based on 44 ratings

Work at Ulta Beauty? Share your experience.
Employee reviews
profile
2.0
A zippia user wrote a review on Sep 2024
Pros of working at Ulta Beauty

Learning skills and sales and marketing strategies. Worked in collaborative Teams with the vendors to upsell as well as meet our numbers and our goals. It’s definitely an independent environment, where you know your duties and obligations and you complete them. Very fast space environment definitely involves a lot of communication as well as organizational skills. Opportunity and it gives you the experience you can explore more options.

Cons of working at Ulta Beauty

Communication lack of awareness and somewhat laziness on the managers zones as well as favoritism bias and discrimination when it comes to medical background.

Ulta Beauty benefits

25% off

What do you like best about Ulta Beauty's CEO and the leadership team?

They could benefit from giving a little bit more to their employee and offering more support as well as empowering us to make those numbers by attending and caring about the needs and mental health of the staff.

How would you improve Ulta Beauty's culture?

More diversity, less bias, and favoritism understanding that your employer bringing in the revenue so they deserve acknowledgment as well as perks. Higher raises, More discounts, More offers offered for the year to take off for family for yourself, etc.

How did you prepare for the Ulta Beauty interview?

Having confidence and understanding what you’re praying for in the passion and that you have for the industry that you’re choosing to be in the interview very smooth. I can professionally dress, and I come ready to express why I deserve the position.

How does your compensation at Ulta Beauty compare to the industry average?

It doesn’t compare the numbers don’t match.

What's the diversity at Ulta Beauty like?

I don’t feel confident in it. I think it has a lot of work that needs to be done.

What brings you the most joy at Ulta Beauty?

My clients, their satisfaction, their appreciation and the success of my collaborations with vendors and my team.

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4.0
A zippia user wrote a review on Jul 2023
Pros of working at Ulta Beauty

Great atmosphere and positive people.

Cons of working at Ulta Beauty

Covid made it difficult to give clients the usual comfortable hairdressing experience.

Ulta Beauty benefits

Extensive product sales and selection

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4.0
A zippia user wrote a review on Apr 2023
Pros of working at Ulta Beauty

Multiple positions in one location!

Cons of working at Ulta Beauty

The unfair pay and shifts.

Ulta Beauty benefits

Discount on salon services and 25% retail and gratis!

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3.0
A zippia user wrote a review on Jan 2023
Pros of working at Ulta Beauty

My co-workers

Cons of working at Ulta Beauty

Don’t feel supported by company

Ulta Beauty benefits

My discount and ability to speak to new people everyday

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1.0
A zippia user wrote a review on Dec 2022
Pros of working at Ulta Beauty

I like the discount on the the products I receive

Cons of working at Ulta Beauty

Having to stand during whole shift. The rude managers. Not enough money.

Ulta Beauty benefits

The discount I get

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1.0
A zippia user wrote a review on Sep 2022
Pros of working at Ulta Beauty

I really like the customers, and learning about products.

Cons of working at Ulta Beauty

It has been one of the most toxic environments I have ever had the displeasure of experiencing. It's worst than a middle school group of girls.

Ulta Beauty benefits

50% off salon services.

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5.0
A zippia user wrote a review on Jun 2022
Pros of working at Ulta Beauty

Helping customers

Cons of working at Ulta Beauty

Long hour standing and have to work weekends

Ulta Beauty benefits

Discount/401k/makeup

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2.0
A zippia user wrote a review on May 2022
Pros of working at Ulta Beauty

beauty products and services

Cons of working at Ulta Beauty

unstable Management

Ulta Beauty benefits

the product knowledge training

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5.0
A zippia user wrote a review on Apr 2022
Pros of working at Ulta Beauty

Solid company

Cons of working at Ulta Beauty

Strict clock in arrangement

Ulta Beauty benefits

As a nana get we were given one full weekend a month off every month

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4.0
A zippia user wrote a review on Nov 2021
Pros of working at Ulta Beauty

My manager team and benefits

Cons of working at Ulta Beauty

One employee can ruin it for all

Ulta Beauty benefits

Free products and talking with clients

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profile
4.0
A zippia user wrote a review on Sep 2021
Pros of working at Ulta Beauty

It's a fun environment to learn more about beauty and exploring what you like and interacting with customers in a more personal way by exchanging personal suggestions and genuinely liking when customers enjoy a product you suggested!

Cons of working at Ulta Beauty

The somewhat competitive/judgemental working environment to know the most about the beauty industry and display it through how you dress and do your makeup and pressure to always be up on the latest trends

Ulta Beauty benefits

The employee discounts are great!!

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3.0
A zippia user wrote a review on Jul 2021
Pros of working at Ulta Beauty

The over all Company mission and work life balance

Cons of working at Ulta Beauty

If below manager level you're not really taken seriously

Ulta Beauty benefits

Work life balance, being able to work from home with flex hours.

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4.0
A zippia user wrote a review on Jun 2021
Pros of working at Ulta Beauty

Opportunity for growth

Cons of working at Ulta Beauty

No work life balance

Ulta Beauty benefits

Product knowledge meeting diverse people

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4.0
A zippia user wrote a review on May 2021
Pros of working at Ulta Beauty

The customers, being busy. I loved meeting new people and helping others everyday.

Cons of working at Ulta Beauty

Standing for 9+ hours a day

Ulta Beauty benefits

Weekends off

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5.0
A zippia user wrote a review on Jan 2021
Pros of working at Ulta Beauty

Work life balance

Cons of working at Ulta Beauty

Nepotismis real thing, can be you need to be in the in group to move up. Lot of red must learn how to manage it

Ulta Beauty benefits

Food and gym

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3.0
A zippia user wrote a review on Jan 2021
Pros of working at Ulta Beauty

Flexibility in work schedule was great for my family

Cons of working at Ulta Beauty

No benefits offered to employees ever.

Ulta Beauty benefits

Health Insurance is a very important factor right now

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2.0
A zippia user wrote a review on Dec 2020
Pros of working at Ulta Beauty

Benefits/staff.

Cons of working at Ulta Beauty

I would rather not get into the details at this time.

Ulta Beauty benefits

Ins/401K/Emp Discount.

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3.0
A zippia user wrote a review on Oct 2020
Pros of working at Ulta Beauty

The benefits and flexibility

Cons of working at Ulta Beauty

Not enough support for esthetician’s

Ulta Beauty benefits

Service discount

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2.0
A zippia user wrote a review on Oct 2020
Pros of working at Ulta Beauty

Benefits

Cons of working at Ulta Beauty

Management, too many corporate rules, micromanaging, discriminatory towards individuals with disabilities

Ulta Beauty benefits

Discount/Gratis

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5.0
A zippia user wrote a review on Feb 2020
Pros of working at Ulta Beauty

Very hands on. My managers were understanding when mistakes were made, and there were many opportunities for growth and promotion.

Cons of working at Ulta Beauty

I loved my job at Ulta Distribution, although I feel that not everyone was treated equally. There were many of us who had been given much more demanding tasks, whilst others didn’t seem to have to do anything that they were not a fan of doing.

Ulta Beauty benefits

Free merchandise. Once a month or more, employees were given goodie boxes/bags full of slightly damaged product, worth anywhere from 5-500 dollars.

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4.0
A zippia user wrote a review on Jan 2020
Pros of working at Ulta Beauty

Environment and education provided to assist guests

Cons of working at Ulta Beauty

The confusion on how benefits work

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3.0
A zippia user wrote a review on Jan 2020
Pros of working at Ulta Beauty

Collaboration, team work, also independency

Cons of working at Ulta Beauty

Insufficient clientele

Ulta Beauty benefits

Available health care, discount on products

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3.0
A zippia user wrote a review on Nov 2019
Pros of working at Ulta Beauty

Helping people find makeup to help them feel more confident about themselves.

Cons of working at Ulta Beauty

Management style

Ulta Beauty benefits

Discount

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2.0
A zippia user wrote a review on Oct 2019
Pros of working at Ulta Beauty

I liked my coworkers

Cons of working at Ulta Beauty

Awful management and little regard from upper management about the culture and environment inside stores that were bringing in money.

Ulta Beauty benefits

Discount

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2.0
A zippia user wrote a review on Oct 2019
Pros of working at Ulta Beauty

Met great people

Cons of working at Ulta Beauty

they speak to work life balance in there culture, but don't hold true to it at all. Management has no integrity or interest in helping guest. It became about "what's best for the gm"

Ulta Beauty benefits

Discounts and gratis

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3.0
A zippia user wrote a review on Sep 2019
Pros of working at Ulta Beauty

Face-to-face connections with clients

Cons of working at Ulta Beauty

Not treated respectfully by managers

Ulta Beauty benefits

Store discount

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3.0
A zippia user wrote a review on Aug 2019
Pros of working at Ulta Beauty

The discounts are wonderful

Cons of working at Ulta Beauty

The managers don’t care about you and you’re expected to let the guests walk all over you

Ulta Beauty benefits

Free makeup occasionally

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3.0
A zippia user wrote a review on Jun 2019
Pros of working at Ulta Beauty

Very flexible hours, understanding management

Cons of working at Ulta Beauty

Very long commute

Ulta Beauty benefits

Free services, discounts on products

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4.0
A zippia user wrote a review on Aug 2018
Pros of working at Ulta Beauty

I enjoyed being around my co workers everyone seemed to get along we never had big issues the time that I worked there. The job itself wasn't as stressful like other jobs I've had. The most stressful customers you get would be the ones that complained about a coupon and that was pretty much it other than that the job was pretty easy and the pay was more than minimum wage and hours were pretty decent with at least 15-30 hours for being part time in my area.

Cons of working at Ulta Beauty

Theres being a Beauty Advisor or Prestige Beauty Advisor and I was the Beauty Advisor which you were basically the person trapped at the cashier. I felt like I did a good job working getting done what had to be done always showing up on time to work. But I felt like managers didn't really care I mean they would say good job or give me a pat on the back and that was about it. Working at Ulta you get "gratis" and free training of new products and I never got to be apart of that because I wasn't "Prestige" but I remember working with this one girl and she was one of the Prestige Beauty Advisors and most of the co workers complained about her not doing her job, being late, calling out, yet she got to be apart of the trainings and get free products just because her title being prestige and that just shows how managers definitely have their favorites.

Ulta Beauty benefits

I liked the discount and being around makeup and getting to know when the next new thing will come out.

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The team at Ulta Beauty

  • The founders of Ulta Beauty are Richard George and Terry J Hanson.
  • The key people at Ulta Beauty are David C. Kimbell, Richard George and Terry J Hanson.
Key people
David C. Kimbell
Richard George
Terry J Hanson

Ulta Beauty rankings

Ulta Beauty is ranked #18 on the Best companies to work for in Bolingbrook, IL list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Ulta Beauty salaries

Average Ulta Beauty salary
$15.69
hourly
$32,643 yearly
Updated March 14, 2024

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Ulta Beauty diversity

9.6
Diversity score
We calculated Ulta Beauty’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Ulta Beauty’s workforce.
Ulta Beauty diversity summary. Zippia estimates Ulta Beauty's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Ulta Beauty's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Ulta Beauty's workforce.
  • Ulta Beauty has 37,000 employees.
  • 83% of Ulta Beauty employees are women, while 17% are men.
  • The most common ethnicity at Ulta Beauty is White (61%).
  • 19% of Ulta Beauty employees are Hispanic or Latino.
  • 11% of Ulta Beauty employees are Black or African American.
  • The average employee at Ulta Beauty makes $32,643 per year.
  • Ulta Beauty employees are most likely to be members of the democratic party.
  • Employees at Ulta Beauty stay with the company for 3.2 years on average.

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Ulta Beauty financial performance

9.9
Performance score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Ulta Beauty currently has 10.2B in revenue. Ulta Beauty's most recent quarter produced 2.5b (q2'2023).

Ulta Beauty annual revenue

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Highest paying Ulta Beauty competitors

Compare Ulta Beauty salaries to competitors, including Mary Kay, Sephora, and Beauty Express. Employees at Mary Kay earn the highest average yearly salary of $44,499. The salaries at Sephora average $43,889 per year, and the salaries at Beauty Express come in at $37,358 per year.
RankCompanyAverage salaryJobs
1$44,4990
2$43,8890
3$37,3580
4$35,1880
5$33,4660
6$32,9990
7$32,9630
8$32,7630
9$31,5530
10$31,4210
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    Updated March 14, 2024

    Zippia gives an in-depth look into the details of Ulta Beauty, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Ulta Beauty. The employee data is based on information from people who have self-reported their past or current employments at Ulta Beauty. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Ulta Beauty. The data presented on this page does not represent the view of Ulta Beauty and its employees or that of Zippia.

    Ulta Beauty may also be known as or be related to Ulta Beauty, Ulta Beauty Inc, Ulta Beauty, Inc., Ulta Salon, Cosmetics & Fragrance Inc. (1990–2017) and Ulta Salon, Cosmetics & Fragrance, Inc.