on an ongoing basis. Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Task Associate (TA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional experience for all Ulta Beauty guests. This is accomplished by keeping fixtures stocked with merchandise, maintaining overall store cleanliness and completing tasks as assigned. They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on performance (operational metrics), people (peers and guests), and process (operating procedures and compliance standards). This position requires attention to detail and the ability to follow processes and procedures.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The TA is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Contribute to meeting or exceeding the store's retail goals by ensuring all tasks are executed as planned and product is available for purchase.
* Meet compliance and execution goals related to task dashboard and ensure the timely completion of all operational processes, including the shipment and replenishment processes, merchandise sets, and inventory counts and procedures.
* Maintain prompt, regular attendance.
People
* Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
* Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Adhere to Ulta Beauty's dress code.
* Complete merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty's technology and best practices.
* Drive operational excellence by keeping assigned work area replenished, signed, and faced, and ensuring testers are available.
* Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* High school diploma is preferred.
Experience
* 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.
Skills
* Proficient with basic technology (e.g., Point of Sale system and Apple devices)
* Ability to work independently and as part of a team.
* Ability to problem solve.
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays
WORKING CONDITIONS
* Continuous mobility throughout the store during shift
* Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
* Continuous and/or frequent lifting, carrying and/or moving up to 25 lbs. during shift
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is $16.00 - $21.50 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: *****************************
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$16-21.5 hourly 60d+ ago
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Experience Manager
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Alexandria, VA
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Experience Manager (EM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
* Drive company profitability through operational excellence, top-line sales growth and expense control.
* Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.
* Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business.
* Support direct reports in developing and maintaining their clientele.
* Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy.
People
* Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store.
* Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.
* Create an inclusive environment that inspires and encourages the growth and engagement of associates.
* Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
* Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals.
* Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices.
* Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store, including the Infection Control Policy.
* Adhere to and enforce Ulta Beauty's dress code.
* Use the company's scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives.
* Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
* Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention.
* Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
* Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
* Utilize company programs, tools, and resources to drive store improvements.
* Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store.
JOB QUALIFICATIONS
Education
* Bachelor's degree is preferred
* Cosmetology license and/or a cosmetology management license where required by state law
Experience
* 2-3+ years relevant, fast-paced retail management work experience or other relevant work experience
* Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
* Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements
* Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives
* Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team
Skills
* Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
* Excellent written and verbal communication
* Strong collaboration and interpersonal skills
* Strong organizational skills to manage multiple tasks
* Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
SPECIAL POSITION REQUIREMENTS
* Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
* Attend corporate business meetings and conferences
WORKING CONDITIONS
* Continuous mobility throughout the store during shift
* Frequent standing, bending, reaching, and twisting during shift
* Frequent lifting and/or moving up to 25 lbs. during shift
* Continuous coordination and manipulation of objects during shift
* Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$33k-69k yearly est. 26d ago
Assistant Store Manager
Francesca's 4.0
Bethesda, MD job
Location: 7101 Democracy Blvd. Bethesda, Maryland 20817Employee Type: RegularWe offer a creative and friendly environment with plenty of opportunity for advancement. **Who We Are**Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.**What You'll Do**Our Assistant Team Leader (Assistant Store Manager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (Store Manager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:**Guest Experience*** Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.**Leadership*** Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.* Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.**Talent*** Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.* Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.* Establishing open, candid, and trusting professional relationships with your team.**Operations & Visual*** Supporting and enforcing company policies and procedures fairly and consistently.* Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.* Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.**What You'll Get*** A flexible schedule* Growth and advancement opportunities* A generous team member discount* Monthly Incentive Program* Opportunity to participate in our 401(K) Plan* Medical, Dental, Vision, and Life Insurance available for FT positions* Paid Parental Leave**Position Requirements*** Previous supervisory experience, preferably in a specialty retail store* Ability to motivate others and work together to deliver sales results* Able to plan and execute tasks efficiently and independently* Flexible and adaptable* Ability to multi-task and balance multiple priorities* Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays**Physical Requirements*** Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing* Must be able to work independently* Must be able to lift and carry up to 35 lbs We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
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$34k-40k yearly est. 1d ago
Senior District Manager - Luxury Beauty (DC/MD/NOVA)
Bloomingdale's Inc. 4.2
Bethesda, MD job
A luxury beauty retailer in Maryland seeks a passionate leader for multi-unit management to maximize revenue and ensure exceptional customer service. You will drive results in new stores and maintain high standards of operations, staff management, and community engagement. The ideal candidate has over 3 years in beauty retail management, outstanding communication skills, and a commitment to providing excellent service. Join us to empower your career and make a difference!
#J-18808-Ljbffr
$105k-139k yearly est. 2d ago
Retail Key Holder
Francesca's Holdings 4.0
Annapolis, MD job
We offer a creative and friendly environment with plenty of opportunity for advancement.
Who We Are
Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
As a part-time Sales Lead, you will support leading and motivating our boutique associates to create an engaging guest experience and in turn, drive results. You will also have responsibility for operational processes including opening and closing the boutique.
This position is a great way to gain leadership experience and grow your retail skills including:
Assisting the leadership team in driving business results by maximizing daily sales plans, improving metrics through sales floor leadership, and providing feedback to the Boutique Team.
Supporting and reinforcing a selling culture that focuses on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Planning, delegating, and following up on expected tasks, assignments and activities while maintaining our guest as our top priority.
Using effective communication skills to act as a liaison between the Boutique Team Leader, Assistant Team Leader, and the Boutique Team.
Supporting and enforcing company policies and procedures in a fair and consistent manner.
Problem solving; proactively, creatively, and sometimes independently.
What You'll Get
A flexible schedule
Growth and advancement opportunities
A generous team member discount
Opportunity to participate in our 401(K) Plan
Paid Parental Leave
Position Requirements
Preferred experience in a specialty retail store
Able to plan and execute tasks efficiently and independently
Flexible and adaptable
Ability to multi-task and balance multiple priorities
Ability to work flexible hours to meet the needs of the boutique while includes, nights, weekends, and holidays
Physical Requirements
Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
Must be able to work independently
Must be able to lift and carry up to 35 lbs
We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
$24k-28k yearly est. Auto-Apply 60d+ ago
Stylist
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Hyattsville, MD
on an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
* Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
* Demonstrate business acumen with understanding of business drivers and identified opportunities for growth.
* Perform product demonstrations with guests to drive sales and the guest service experience.
* Support the execution of in-store events, promotions, and marketing-initiatives that deliver an unrivaled guest experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Develop guest relationships through consultations and appropriate retail and service recommendations.
* Demonstrate high standards of customer service and salon image standards.
* Serve all guests, including walk-in guests, in a timely and efficient manner.
* Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the salesfloor.
* Attend mandatory trainings and meetings to enable continuous professional development.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards.
* Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
* Follow established service protocols to ensure a consistent and exceptional guest experience.
* Utilize appropriate booking and clientele systems to book guests for return services and for events.
* Communicate any supply needs to the EM, ensuring guest readiness at all times.
* Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
* Adhere to the Ulta Beauty dress code.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* Cosmetology license
Experience
* Previous relevant salon experience is preferred.
Skills
* Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
* Proficiency with use of equipment and chemicals needed to perform technical work
* Proficiency to demonstrate, recommend and sell pro hair care and makeup products
* Developed communication skills
* Ability to work independently and as part of a team
* Ability to build and maintain strong customer relationships, and build clientele
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
* Frequent mobility during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift
* Ability to stand for long periods of time during shift
* Continuous and/or frequent coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is the higher of $12.50 - $19.00 / Hour or services pay for the workweek pursuant to the Company's Services Compensation Plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: *****************************
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$12.5-19 hourly 37d ago
Specialty Artist - MAC
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Annapolis, MD
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Specialty Artist - MAC is responsible for maximizing sales in the MAC brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products, and culture of Ulta Beauty and the MAC brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires professional caliber makeup artistry skills, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The Specialty Artist - MAC is a champion of Ulta Beauty's mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Meet or exceed MAC brand sales and service goals and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
* Build and maintain strong customer relationships by interfacing with existing guest base, maintaining active contact with a growing preferred guest list, and following up on guest inquiries.
* Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.
* Conduct personalized, professional caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations with guests to MAC and Ulta Beauty brand standards.
* Study and practice the Skill Certification requirements and complete as many skill sets as appropriate, within the specified time frame as set by Ulta Beauty and MAC brand.
* Remain informed, participate in, and inform guests about promotions and marketing initiatives within the brand and throughout all categories/departments of the Ulta Beauty store.
* Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the MAC brand and the store.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.
* Maintain and update an active clientele portfolio for MAC brand sales.
* Serve as an Ulta Beauty and MAC brand ambassador with all store associates, brand partners, and guests by sharing product knowledge, makeup application techniques, information on makeup trends, and MAC consciousness programs and philosophies, including the "Back to MAC" program.
* Maintain strong relationships with MAC brand partners through participation in required trainings and the execution of in-store events and promotions.
* Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive MAC brand sales performance.
* Collaborate with managers and associates throughout the store to help grow the business.
Process
* Be knowledgeable of and ensure adherence to Ulta Beauty's policies, procedures, and standards.
* Adhere to the Ulta Beauty and MAC brand dress code, including wearing brand assets as directed.
* Drive sales by keeping assigned work area replenished, signed, and faced and ensuring testers are available and maintained in compliance with hygiene standards.
* Maintain outstanding store and MAC operational standards, including participation in MAC recycling program and maintaining cleanliness of the MAC brand area and any additional assigned area, including the salesfloor, restrooms, cashwrap, backroom, and break area.
* Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty and MAC brand provided technology and best practices.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* High school diploma is preferred
* Cosmetology or demonstrator license where required by state law
Experience
* Cosmetics artistry experience preferred
Skills
* Demonstrates significant competency in sales, products, and service.
* Ability to build and maintain strong customer relationships
* Ability to work independently and as part of a team
* Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
* Strong verbal communication and interpersonal skills
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
* Attend brand sponsored trainings
WORKING CONDITIONS
* Frequent mobility during shift
* Frequent standing, bending, reaching, pulling, pushing, and twisting during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.
The pay range for this position is $17.00 - $25.50 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: *****************************
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$17-25.5 hourly 52d ago
Vetco Veterinarian Assistant
Petco Holdings 4.1
Alexandria, VA job
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
This position serves as the field team lead and provides functional direction to field staff and primary point of escalation for customer, vet or store partner issues. This position also serves as a driver of company vehicles to vaccination clinics and is responsible for overall performance and operational compliance of the day's clinics. Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation. - Provide functional direction and supervision to field team. - Ability to effectively perform functions of all clinic team roles and provide coaching and functional direction to individuals in these roles where necessary. May be responsible for filling one or more of these roles at a time. Safely operate company supplied vehicle to and from clinic locations and office, when assigned as driver . - Ability to lift up to 40lbs 5. Effectively communicate with customers and business partners to manage difficult customer situations, including pet incidents (bites, reactions and emergency situations). Primary point of contact for Market Manager on clinic related issues. - Liaise and partner with leadership at clinic locations to determine optimal clinic location, crowd management practices, and manage any issues that arise during clinic. - Ensure all clinic processes are followed and necessary clinic paperwork is filled out accurately and completely. - Facilitate sales environment among team by leading targeted discussion topics during daily commute Other Duties and Responsibilities: - Ensure proper handling of all revenues for day including deposit to safe or bank. - Assist customer in completion paperwork for a clear accurate medical record. - Crowd management, clean up pet waste, effectively communicate and manage situations involving disruptive pets. - Offer available discounts to win customers experiencing disruptive or unpleasant experience. - Manage and assist loading and unloading equipment and supplies from company supplied vehicle in a safe manner. - Assist in training new partners according to training plan expectations. 6. Understand and communicate Vetco medical recommendation, booster schedule and products. - Effectively communicate with store management to build an atmosphere of cooperation and business success. - At conclusion of clinic, present report card and site report to MOD. Obtain the gross sales receipt of clinic sales (clinic transaction model) or SKU movement report (customer transaction model) from the MOD. - Prior to departure, confirm the clinic area is clean and no trash, sharps, clinic equipment or supplies have been left on the floor or shelves. - Notify store well in advance if clinic team is running late. - End of clinic and end of day reconciliation of all equipment and supplies. - Escalate any clinic issues to Market Manager, Store Manager, and/or Vetco Customer Service for further resolution via Incident reporting process. - Accountable for accurate completion of all paperwork - Ensure all paperwork and checklists are completed. - Ensure rig supplies and product bins are restocked at the end of day. - Participate in company and sponsor facilitated training related to products, services, policies and procedures. - Complete the Clinic Lead reports for each shift Nature of Supervision Position directly reports to the Market Manager. Supervisory Responsibility: While field associates report directly to the Market Manager, this position provides work direction and functional leadership to rig employees while in clinic or transit. Previous Experience: - Must be able to perform all clinic job roles. - Possess outstanding customer service skills, an aptitude for basic sales techniques and an interest in animals, as well as a professional appearance and demeanor. - Hold leadership qualities and/or experience. - Be able to operate company vehicles. - Ability to effectively communicate, provide functional direction and leadership to team and resolve difficult situations independently. - As direct contact with animals is required, must be comfortable handling and restraining animals within company policy. - Existing partners applying must be in good standing. Work Environment: - The majority of job duties are conducted indoors. - Passenger vehicle travel is required to commute to work locations. In some locations, overnight travel may be required. - Because this position requires bending, kneeling, moving equipment (up to 40 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from improper procedures.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
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$22k-28k yearly est. Auto-Apply 3d ago
Multi Brand Advisor I
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Severn, MD
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Multi-Brand Advisor (MBA) is responsible for maximizing sales in focused brands under the Estee Lauder Companies (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of merchandise. All responsibilities are done while maintaining overall store standards, including cleanliness and replenishment. The MBA represents the image, products, and culture of Ulta Beauty and the brands they support, which include MAC, Clinique and Estee Lauder, to the Ulta Beauty guest. This position supports the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The MBA is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Meet or exceed focused MAC, Clinique, and Estee Lauder brand sales and clientele goals, and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), retail shrink and omni-channel sales as set by Ulta Beauty for the store.
* Build the business by achieving sales targets, using all levers such as product services and data capture to build guest loyalty, recruit new guests, and grow guest return rate.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor.
* Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, offering samples, recommending complementary products and/or services, and informing guests of current promotions, events and services within the store.
* Build, maintain, and successfully provide superior service to every guest, every day to grow a customer list for MAC, Clinique, and Estee Lauder brand sales.
* Courteously handle sales, refunds, and exchanges.
* Have solid knowledge of the MAC, Clinique and Estee Lauder brands within the store, their heritage and know-how, and share knowledge with guests and the team.
* Perform makeup applications, skincare analysis and product demonstrations with guests to drive sales and the guest experience.
* Grow and enhance business by demonstrating and executing exclusive product demonstrations.
* Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the MAC, Clinique, and Estee Lauder brands and the store.
* Remain informed and participate in promotions and marketing initiatives within the brand and throughout all categories/departments of the Ulta Beauty store.
* Use the provided clientele system to obtain guest information; follow up consistently with guests after sales and/or sampling to build loyalty and grow the business.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
* Maintain strong relationships with MAC, Clinique, and Estee Lauder brand partners through participation in required trainings and the execution of in-store events and promotions.
* Address and successfully resolve guest concerns according to Ulta Beauty philosophy and standards.
* Collaborate with managers and associates throughout the store to help grow the business.
* Attend seasonal seminars hosted by Education Executives and regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive MAC, Clinique, and Estee Lauder brand sales performance.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Know and understand the opportunities related to MAC, Clinique, and Estee Lauder products within Ulta Beauty.
* Model brand image and expectations by adhering to the Ulta Beauty dress code, including wearing brand assets as directed.
* Drive sales by keeping assigned work area replenished, signed and faced, and ensuring testers are available and maintained in compliance with hygiene standards.
* Maintain outstanding store operational standards, including cleanliness of the MAC, Clinique and Estee Lauder brand area(s), and any additional assigned area, including the salesfloor, restrooms, cashwrap, backroom, and break area.
* Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and the processing of shipment.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* High school diploma is preferred
* Cosmetology or demonstrator license where required by applicable state law
Experience
* Cosmetics artistry experience preferred
Skills
* Demonstrate a passion for and significant competency in sales, products, and service
* Ability to build and maintain strong customer relationships
* Ability to work independently and as part of a team
* Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
* Strong verbal communication and interpersonal skills
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
* Attend brand sponsored trainings
WORKING CONDITIONS
* Frequent mobility during shift
* Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.
The pay range for this position is $17.00 - $25.50 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: *****************************
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$17-25.5 hourly 55d ago
Operations Leader - Full Time
Sephora 4.5
Glenarden, MD job
Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Regular Your Role at Sephora: As an Operations Leader, you'll be a key driver of operational excellence-ensuring the store runs efficiently and supports an exceptional client experience. You'll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best. If you're passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful.
Key Responsibilities
* Lead with impact You'll directly impact store success as you oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met
* Drive brand presentation Lead visual merchandising, promotional events, and store maintenance to uphold Sephora's brand and drive sales
* Support client experience Partner with the team to deliver exceptional service and contribute to achieving store goals
* Coach and develop Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives
* Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
* Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience for all
Flexible Scheduling and Reliability
* Must meet the required minimum number of weekly shifts/ hours
* Full Time: 30-40 hours/week
* Be available during peak retail operations (nights, weekends and holidays)
* Punctuality and consistent attendance
Qualifications/Experience
* Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality
* Proven ability to lead, coach, and develop teams to achieve goals
* Strong attention to detail with excellent problem-solving and organizational skills
* Effective time management and ability to prioritize in a dynamic environment
* Excellent communication and interpersonal skills
* Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success
* Physically able to lift and carry up to 50 pounds as needed
While at Sephora, you'll enjoy
Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
$26.00 - $34.00/hr.. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$26-34 hourly 7d ago
Desktop Analyst, DC
Sephora 4.5
Perryman, MD job
Job Type: Hourly/Salaried: Salaried Regular Job Function: Distribution Center Eligible for Remote? : No
At Sephora, our people create and drive our success. We know that delivering the best products, services, and experiences to our clients requires flawless execution. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.
Your role at Sephora…
The Desktop Support Analyst is responsible for resolving all tier-2 support incidents and requests, including those impacting or involving end-users. The Analyst's primary responsibility is to follow best practices to find secure, agile, flexible, and reliable solutions that support the company's growing environments. Additionally, the Analyst must be able to manage the complex software and hardware requirements often necessary to support the varied roles of the end-user. The Desktop Support Analyst will be customer service driven and work closely with our clients to provide quick and effective resolution to system inefficiencies. As part of the DC Desktop Team, this individual will support the enterprise desktop environment, and assist the Network, Server, and Telecom teams located in San Francisco in resolving any related issues at the local distribution center with DC infrastructure hardware, primarily located in IDFs and the MDF.
Essential Functions of the Job:
Provide customer-facing end-user support that includes:
* Install and configure desktops, laptops, mobile devices, and associated peripherals and
related software
* Perform Break-Fix, Desk-side Support, Desktop/Laptop Refreshes, etc…
* Provide onsite technical assistance to End Users
* Manage incident queue and ensure tickets are resolved/closed within defined service
level agreement (SLA); Respond to end-user requests for updates on incident status and
promptly follow up as needed
* Provide support for Zebra label printers, RF 9000 series barcode scanning and WT41N0
barcode scanning devices
* Onboard and offboard users (collect hardware, remove permissions, etc
Knowledge, Skills and Abilities:
* Strong communication skills and exceptional customer service orientation Ability to effectively present information and respond to questions from groups of managers, clients and customers
* The candidate must exhibit task and time management skills, oral and written communication skills, technical expertise, and dedication to resolve problems effectively and efficiently while minimizing disruptions
* Ability to work independently and collaboratively with diverse groups in a team environment using logic-based troubleshooting skills
* Solid knowledge of Windows 10 and later, including file systems, the registry, security, integration and Exchange Ability to effectively prioritize and execute tasks in a high-pressure environment
* Self-motivated, proactive, independent and responsive; requires little supervisory attention Ability to manage multiple priorities in a fast-paced environment
We would love to hear from you if you have:
* Experience required in technical support and customer service 3+ Years
* Experience with enterprise-wide OS/application refresh projects (Desired) 3+ Years
* Experienced in supporting standard enterprise applications, such as Anti-virus/malware client,
* Microsoft Office/Outlook, VPN, etc. 3+ Years
* Experienced in support of RF scan guns, printers, tablets, and mobile devices in an enterprise setting (Desired) 3+ Years
* Experience working in a team-oriented, collaborative environment 3+ Years
* Experience supporting Microsoft standard desktop applications including Word, Excel, PowerPoint, Exchange, Visio, and Outlook 3+ Years
* Experience supporting Active Directory and SCCM 3+ Years
* Zebra and laser printer basic repair and troubleshooting (Desired) 3+ Years
* Power Shell and Environmental scripting 3+ Years
* Experience in warehouse operations, including the flow of materials from inbound receipt to outbound shipping (Desired) 3+ Years
* Education Certification and Licenses
* Technical IT training desired Industry standard certifications A+, Network+, Security+, AA or BS in Information Technology, CCNA or other IT technical certification
Working Conditions:
* Must be able to routinely lift 35 lbs
* Position requires 60% walking as the team supports users in large facilities
* Worksite: Distribution Center/Warehouse
* Environmental conditions / exposures: Work is indoors, and in a temperature-controlled environment
* Travel requirements: Travel to provide support at other DC locations, 0 - 3 times annually
While at Sephora, you'll enjoy…
* Beauty & Beyond: Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful.
* Endless Evolution: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you're empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
* Creativity Unleashed: At Sephora, you're encouraged to explore, innovate, and have fun while working with diverse clients, teams, and leaders. You won't just partner with iconic brands; you'll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we're defining the future of beauty.
* Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you. You are what sets us apart.
* Diversity, Inclusion & Belonging: We pledge to create a beautiful community where everyone's uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business-ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging. We believe in demonstrating our values with action!
Meaningful Rewards: Sephora offers comprehensive medical, vision, and dental benefits, EAP, generous vacation and holiday time off, meaningful engagement activities, an employee discount, free beauty product gifts from brand partners, and so much more!
Sephora is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
The annual base salary range for this position is $76,000.00 - $86,500.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.
$76k-86.5k yearly 12d ago
Master Stylist
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Silver Spring, MD
on an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Master Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Master Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Master Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
* Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
* Perform product demonstrations with guests to drive sales and guest service experience.
* Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Develop guest relationships through consultations and appropriate retail and service recommendations.
* Serve all guests, including walk-in guests, in a timely and efficient manner.
* Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest experience.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
* Attend mandatory trainings and meetings to enable continuous professional development.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
* Follow established service protocols to ensure a consistent and exceptional guest experience.
* Utilize appropriate booking and clientele systems to book guests for return services and for events.
* Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times.
* Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
* Adhere to the Ulta Beauty dress code.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* Cosmetology license
Experience
* Previous relevant work experience is required
Skills
* Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
* Proficiency with use of equipment and chemicals needed to perform technical work
* Proficiency to demonstrate, recommend and sell pro hair care and makeup products
* Developed communication skills
* Ability to work independently and as part of a team
* Ability to build and maintain strong customer relationships, and build clientele
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
* Continuous mobility during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Frequent bending, reaching, and twisting during shift
* Ability to stand for long periods of time during shift
* Continuous coordination and manipulation of objects during shift.
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is the higher of $17.15 - $22.90 / Hour or services pay for the workweek pursuant to the Company's Services Compensation Plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: *****************************
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$17.2-22.9 hourly 38d ago
Manager, Logistics
Bloomingdales 4.2
McLean, VA job
About
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview
Store Leaders are on the forefront of both the colleague and customer experience. Through a dynamic leadership style, interpersonal skills and business acumen, Logistics Managers will inspire their team to bring the Bloomingdale's mission, to be like no other store in the world, to life. A leader's success is through the connectivity of their team and a Logistics Manager is responsible for unlocking each member's individual motivation and goals. The Logistics Manager owns delivery of company standards for all merchandise presentation, replenishment and logistics. They are a multi-purpose partner supporting merchandise handling and support functions that augment the customer experience and drive productivity.
Essential Functions
Actively participate in weekly Workload Planning meeting including Big Day Strategy
Ensure company standard markdown completion, with a sales-floor-first execution mentality
Meet company logistics standards in Return to Vendor (RTV), Jobout, and transfer metrics
Achieve company floor ready standards
Partner with the Visual and Merchandising Teams to participate in Markdowns, Jobouts, RTV, etc. when the workload dictates
Participate proactively in seasonal shortage reduction strategies, including action plan development and implementation, shortage meetings, seasonal awareness weeks
Qualifications and Competencies
Bachelor's Degree from a 4-year college or university
1-2 years related experience
Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners
Ability to effectively plan and execute strategies
Ability to monitor and maneuver workflow to achieve priorities
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Essential Physical Requirements
Requires periods of walking, standing, communicating, reaching, crouching, color vision and climbing ladders
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 50lbs
This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
STORES00
$82k-101k yearly est. Auto-Apply 33d ago
Sales Associate Alexandria VA #670 Inside Sales
Sally Beauty Supply 4.3
Alexandria, VA job
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Sally Beauty:
* Build relationships and inspire loyalty.
* Recommend additional and complimentary products.
* Inform customers of current promotions and events.
* Set up advertising displays and arrange merchandise to highlight sales and promotional events.
* Ensure our customers are informed about and enrolled in our Loyalty program.
* Complete transactions accurately and efficiently.
* Maintain a professional store environment and communicate inventory issues.
* Demonstrate our Sally Beauty Culture Values.
* We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
* The people are creative, fun and passionate about beauty.
* Generous product discount and free sample products.
* You will receive a great education regarding our products.
* You will have ample opportunity for growth.
* You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Legal wants you to know:
* Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
* May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$26k-39k yearly est. 46d ago
Guest Coordinator
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Falls Church, VA
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Guest Coordinator is responsible for engaging with guests and promoting the Ulta Beauty services business through one-on-one guest interactions, both over the phone and in-person. They represent the image, products, and culture of Ulta Beauty and support the Experience Manager (EM) and Assistant Services Manager (ASM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate salon services and product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales as set by Ulta Beauty.
* Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service.
* Courteously handle sales, refunds and exchanges.
* Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon.
* Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests.
* Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors.
* Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
* Create awareness around stylists' personal goals through communication and collaboration with the entire team to drive success.
* Develop guest relationships through in-person and over-the-phone interactions and provide appropriate retail and service recommendations.
* Identify guests' needs by observing consultations and ensuring each service guest receives a 360° experience.
* Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
* Attend mandatory trainings and meetings to enable continuous professional development.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Adhere to Ulta Beauty's dress code.
* Support the services team with ensuring all safety, sanitation, and infection control procedures are being followed before, during, and after services; always ensure compliance with state board guidelines.
* In partnership with the EM, utilize the Ulta Beauty scheduling tools (e.g., services booking system, payroll management tools, Scheduling Opportunities Worksheet, and peak 25 hours) to recommend schedule adjustments that will maximize results.
* Communicate any supply needs to the EM, ensuring guest-readiness at all times.
* Contribute to maintaining outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* High school diploma is preferred
Experience
* 1 year of relevant work experience or equivalent combination of education and relevant work experience
Skills
* Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
* Demonstrate significant competency in sales, products, and service
* Ability to build and maintain strong customer relationships
* Strong communication skills
* Ability to troubleshoot
* Ability to work independently and as part of a team
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
* Continuous mobility throughout the store during shift
* Frequent standing, bending, pulling, pushing, crouching, reaching, stooping, and twisting during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Continuous coordination and manipulation of objects during shift
* Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$24k-29k yearly est. 60d+ ago
Learning & Development Manager, DC
Sephora 4.5
Perryman, MD job
Learning & Development Manager, DC Departments: Human Resources Function: Human Resources Grade: 180 Reports To: Director, Organization Development FLSA Status: Exempt Belong to Something Beautiful At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.
Your role at Sephora…
As our Learning & Development Manager, Distribution Centers, you will be responsible for the planning, execution, and oversight of all learning and development programs for our distribution center (DC) leaders. You will drive enhanced employee skills and performance in alignment with company objectives, as well as leadership and professional development. You will work collaboratively with DC Operations Leaders, HR partners, and other key stakeholders to identify training needs, create applicable curriculum and materials, track training completion, and assess training effectiveness. This role requires strong communication, organizational, and analytical skills to succeed.
What You'll Do:
* Conduct comprehensive capability and skill needs analyses of DC leaders to identify learning and development gaps across all levels and functions within the Distribution Centers.
* Construct and implement learning strategies and initiatives based on organizational needs and identified skill gaps.
* Own and administer the Learning Management System (LMS) for distribution centers, ensuring its effective utilization for tracking progress, managing content, and generating insightful reports.
* Evaluate the effectiveness of learning programs using key metrics and provide recommendations for continuous improvement and optimization.
* Design, develop, and implement engaging and effective learning programs for DC leaders utilizing various modalities (e.g., classroom, e-learning, on-the-job training, blended learning, and multimedia aids).
* Stay abreast of industry-leading research, trends, and best practices in learning and development, incorporating findings into program design and delivery to ensure innovative and cutting-edge solutions.
* Develop curriculum and materials to support and enhance employee onboarding programs, including new hire orientation (NHO) for exempt, non-exempt, seasonal, and temporary employees, as well as comprehensive learning plans by role.
* Develop programs to promote internal mobility and support succession planning, preparing high-potential employees for future leadership roles.
* Design and implement DC-specific leadership programs and learning opportunities to foster strong leadership capabilities across the network.
* Partner with Sephora North America, Sephora Global, and LVMH Global teams to understand global programs and direction and then design and develop the appropriate programming and delivering, including success measurements.
What You'll Bring:
* 7+ years of experience in a learning and development role, with a significant focus on distribution centers or similar operational environments.
* Proven experience in developing, implementing, and managing large-scale learning programs.
* Experience with curriculum design and instructional material creation.
* Demonstrated ability to influence and collaborate across various teams and leadership levels.
* Proven ability to conduct needs assessments and translate findings into effective learning solutions.
* Strong experience with Learning Management Systems (LMS) administration, including content management, reporting, and user support.
* Ability to design, develop, and deliver engaging and effective learning materials, including presentations, manuals, job aids, and e-learning modules.
* Excellent presentation, facilitation, and communication skills to engage diverse audiences.
* Strong analytical skills to evaluate program effectiveness and make data-driven recommendations.
* Ability to build strong relationships and collaborate effectively with stakeholders at all levels, including DC Operations Leaders, HR, and other departments.
* Excellent organizational and project management skills to manage multiple initiatives and meet deadlines.
* Ability to adapt to changing business needs and priorities in a fast-paced environment.
* Ability to work independently and as part of a team, demonstrating initiative and problem-solving capabilities.
What You'll Get:
* Caring Community. You'll collaborate with teammates who are equally passionate to innovate, do the right things, and drive the industry forward - together, united in beauty.
* Fulfilling Path. Your career glow up starts here with access to opportunities that will challenge, stretch, & develop your skills.
* Meaningful Work. As you make an impact on beauty, you'll feel and see the positive change (consumer, industry, & social) your individual voice is a part of.
Where and How:
* Location. This role requires on-site work at one of our DC locations - Aberdeen, MD; Avon, IN; Olive Branch, MS; Salt Lake City, UT; Las Vegas, NV.
* Availability. This role will primarily function during traditional business hours Mon-Fri, but may require availability including evenings, weekends, and holidays.
The annual base salary range for this position is $96,390.00 - $117,990.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.
Rewards as Unique as You:
Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
* Health. Thrive on and off the floor with healthcare plans that fit you and your family's - medical, dental, vision, life, & disability coverage.
* Balance. Enjoy vacation paid time off, sick paid time off, maternity/paternity leave.
* Growth. We invest in you, with access to development programs and mentorship so that you can flourish in this fast-paced role.
* Perks. Love what you do, love what you get! Enjoy 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts to LVMH brands.
* Support. Join a team that truly cares - tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Modern Health.
Join us and Belong to Something Beautiful.
Sephora is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
$96.4k-118k yearly 16h ago
Brow Waxing Expert
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Towson, MD
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Arch Expert (AE) is responsible for maximizing sales in the Benefit brand by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise and performing short services, including eyebrow/facial waxing and tinting. They represent the image, products, and culture of the brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires an active license in Esthetics or Cosmetology (as required by law), exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The Brow Waxing Expert is a champion of Ulta Beauty's mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Meet or exceed Benefit brand sales and service goals,and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
* Ensure each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, and recommending complementary products, samples, and services.
* Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
* Perform short services at the Brow Bar, including (but not limited to), eyebrow and facial waxing, tweezing, eyebrow tinting, strip lash applications, and threading in accordance with all of Ulta Beauty's policies and procedures.
* Use appointment book or system to book guests' appointments for initial services, return services, and events.
* Meet average sales per labor hour and sales to service ratio goal.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
* Regularly participate in ongoing Benefit and Ulta Beauty training, including training parties, team meetings, and brand and category education, to enable continuous professional development and drive sales performance.
* Build and maintain strong customer relationships and an active clientele portfolio for Benefit brand services.
* Maintain strong relationships with Benefit brand partners through participation in required trainings and the execution of in store events and promotions.
* Create and maintain partnerships with Prestige consultants and salon professionals to promote teamwork and a high level of customer service.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.
* Collaborate with managers and associates throughout the store to help grow the business.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Follow all safety, sanitation, and hygienic procedures before, during and after services; always ensure compliance with state board guidelines.
* Adhere to the Ulta Beauty and Benefit brand dress code, including wearing brand assets as directed.
* Drive sales by keeping the Brow Bar area replenished, signed and faced, and ensuring testers are available and maintained in compliance with hygiene standards, as well as any additional assigned area.
* Communicate supply needs to the store management team and brand representatives in a timely manner to ensure guest-readiness at all times.
* Maintain outstanding store operational standards, including cleanliness of the Brow Bar, and any additional assigned area including, the salesfloor, restrooms, cashwrap, backroom, and break area.
* Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using the Benefit brand's and Ulta Beauty's technology and best practices.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* High school diploma is preferred
* Cosmetology or esthetics license where required by state law
Experience
* Experience in make-up application; eyebrow and facial waxing, tweezing, and eyebrow tinting is preferred
* Proficiency with use of equipment needed to perform technical work
Skills
* Demonstrates significant competency in sales, products, and service
* Ability to build and maintain strong customer relationships
* Ability to work independently and as part of a team
* Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
* Strong communication skills
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
* Attend brand sponsored trainings
WORKING CONDITIONS
* Continuous mobility during shift
* Frequent standing, pulling, pushing, crouching, stooping, reaching, bending, and twisting during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Ability to lift and/or move up to 25 lbs.
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is $17.00 - $25.50/ Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: *****************************
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$17-25.5 hourly 42d ago
Task Lead
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Annapolis, MD
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Task Lead (TL) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional experience for all Ulta Beauty guests. This is accomplished by keeping fixtures stocked with merchandise, maintaining overall store cleanliness, completing tasks as assigned, supporting the leadership team with omni-channel processes, and completing select manager-related functions within the MIA device such as but not limited to Inventory Adjustments. They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on performance (operational metrics), people (peers and guests), and process (operating procedures and compliance standards). This position requires attention to detail and the ability to follow processes and procedures.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The TL is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Contribute to meeting or exceeding the store's retail goals by ensuring all tasks are executed as planned and product is available for purchase.
* Meet compliance and execution goals related to task dashboard and ensure the timely completion of all operational processes, including the shipment and replenishment processes, merchandise sets, and inventory counts and procedures.
* Maintain prompt, regular attendance.
People
* Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
* Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Assist in the training of new Task Associates, and cross-training other associates in tasking.
* Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance.
* Collaborate with managers and associates throughout the store to help grow the business.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Adhere to Ulta Beauty's dress code.
* Complete merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty's technology and best practices.
* Support the leadership team by completing select manager-related functions within the MIA device, such as but not limited to, Inventory Adjustments.
* Assist with omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
* Drive operational excellence by keeping assigned work area replenished, signed, and faced, and ensuring testers are available.
* Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* High school diploma is preferred.
Experience
* 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
* Proven ability to delegate, multi-task, and problem-solve
* Demonstrated knowledge and passion for operational excellence
* Demonstrated experience in exceeding tasking goals and training new hires
Skills
* Proficient with basic technology (e.g., Point of Sale system and Apple devices)
* Ability to work independently and as part of a team.
* Ability to problem solve.
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays
WORKING CONDITIONS
* Continuous mobility throughout the store during shift
* Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
* Continuous and/or frequent lifting, carrying and/or moving up to 25 lbs. during shift
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is $15.50 - $21.00 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: *****************************
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$15.5-21 hourly 5d ago
Director, Top Client Development - Tyson's Corner/Chevy Chase
Bloomingdales 4.2
McLean, VA job
About
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview
The Director of Top Client Programs (DTCP) is responsible for strategizing, leading and educating the cultivation of Top Clients and maximization of Bloomingdale's programs dedicated to top tiers. The DTCP builds a culture of top client consideration, ensuring that the highest levels of service are provided, needs are met and top clients are delighted.
A critical part of the DTCP role is to understand the landscape of top client business and experience in the Flagship, providing store partners with objective perspective and candid feedback. They are responsible for identifying the key challenges and requiring their partners to address these challenges to achieve measurable impact. The DTCP will consistently share best practices throughout the Trade Area.
Essential Functions
Strategize Loyallist, Luxe and Unlocked
Evaluate the store's portfolio of top clients, measuring growth and liabilities
Review top client engagement regularly with leadership team, understanding efforts and identifying next steps
In partnership with leadership team, select clients to participate in Luxe tier
Partner with corporate Loyalty team to maximize opportunities to delight top clients through experiences, offers, gifting, etc.
Partner with business owners and special events team to proactively plan events for top clients
Develop the Leadership Team
Challenge and inspire strategic thinking that will enhance the connectivity with and cultivation of top clients, building long term/high value loyalty and growth
Develop and guide the customer relationship leadership skills of store leadership
Promote a culture of building relationships with clients at every level, coaching and setting the expectation of the customer as #1 priority
Drive Selling & Clienteling Ability
Drives a commitment to strong client relationships that drive incremental business, with a distorted effort in focus businesses
Guides and directs to effectively execute client outreach to build loyalty to the seller and the brand
Serves as a leader and expert in the integration of clienteling technology
Supports the effort to coach and develop sales and service professionals who exemplify the brand in their interpersonal skills, knowledge of fashion and pop culture and can leverage these skills to sell effectively
Drives Loyallist integration at every touch point. Ensures that the Loyallist program is actively leveraged as a selling tool and used to drive business and build customer loyalty. Leverages key partners, both centrally and in the Flagship, to strategize and drive Loyallist penetration (including application acquisition, proprietary card usage and 3rd party enrollments)
Qualifications and Competencies
Bachelor's Degree from a 4-year college or university.
3-5 years direct experience.
Excellent communication skills - ability to identify and communicate site-specific ideas and programs.
Ability to work with all levels of management.
Strong interpersonal skills; good follow-up skills.
Working knowledge of the physical security aspects of the job including alarms, EAS, CCTV, and lock and key.
Ability to make solid business decisions, make recommendations and implement necessary changes.
Highly organized and ability to adapt quickly to changing priorities.
Must be a team player.
Physical Requirements
Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders.
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
Frequently lift/move up to 25lbs.
This is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.
$87k-113k yearly est. Auto-Apply 5d ago
Cosmetics Counter Manager - Dior Beaute, Full Time - Chevy Chase
Bloomingdales 4.2
Chevy Chase, MD job
Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Instant access to earned wages with
PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale's & Macy's Stores
About:
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
The Bloomingdale's Cosmetic's floor is known as the heart of the store and the energy is felt the minute customers walk through our doors. The Bloomingdale's Counter Manager develops and supervises a team of highly productive Beauty Advisors capable of providing excellent service and selling totality of our assortment both in store and on-line.
The Counter Manager leads the team's primary focus of building and maintaining client relationships, offering outstanding service and product knowledge, while maintaining compelling merchandise presentation. The Counter Manager ensures Beauty Advisors are welcoming, friendly, and engaged; keeping productivity high and excitement alive on the sales floor and always putting the needs of the customer first.
Essential Functions:
Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships
Drive sales with in-store and online clients by embracing and being proficient with technology
Participate in the merchandising and operational requirements of the role
Qualifications and Competencies:
High School Diploma or equivalent required
3-5 years related experience
Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
Physical Requirements:
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling, stooping and color vision
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 25lbs
BEAUTY00