Ulta Beauty jobs in Chicago, IL - 244 jobs

Experience Manager
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Arlington Heights, IL
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Experience Manager (EM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive company profitability through operational excellence, top-line sales growth and expense control. * Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. * Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. * Support direct reports in developing and maintaining their clientele. * Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy. People * Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store. * Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. * Create an inclusive environment that inspires and encourages the growth and engagement of associates. * Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. * Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices. * Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store, including the Infection Control Policy. * Adhere to and enforce Ulta Beauty's dress code. * Use the company's scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives. * Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. * Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention. * Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. * Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. * Utilize company programs, tools, and resources to drive store improvements. * Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store. JOB QUALIFICATIONS Education * Bachelor's degree is preferred * Cosmetology license and/or a cosmetology management license where required by state law Experience * 2-3+ years relevant, fast-paced retail management work experience or other relevant work experience * Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense * Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements * Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives * Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills * Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) * Excellent written and verbal communication * Strong collaboration and interpersonal skills * Strong organizational skills to manage multiple tasks * Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS * Work a flexible, full-time schedule to include days, evenings, weekends, and holidays * Attend corporate business meetings and conferences WORKING CONDITIONS * Continuous mobility throughout the store during shift * Frequent standing, bending, reaching, and twisting during shift * Frequent lifting and/or moving up to 25 lbs. during shift * Continuous coordination and manipulation of objects during shift * Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. The pay range for this position is $28.50 - $35.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$28.5-35 hourly 21d ago

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Director eCommerce Transportation & Delivery
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Bolingbrook, IL
Imagine. With over 1,200 stores throughout the U.S. and a thriving supply chain network, there has never been a greater need for people of high initiative, of big-picture thinking, and adaptability to share in our journey. At Ulta Beauty, we have greater ambitions. Growing what works. Iterating in areas that have promise. Creating new offerings for industry advantage. In all of this is the opportunity to experience real impact, to effectuate change, to give wings to a spirit of creativity and entrepreneurism. Because the challenges are multi-faceted and ever-changing. But for those inspired by real-world demands that press and stretch, that call for new and smarter ideas, that require heavy doses of trust and respect, Ulta Beauty encourages you to imagine with us. THE IMPACT YOU CAN HAVE: We are seeking a dynamic and strategic Director of eCommerce Transportation & Delivery Operations to lead the strategy, execution, and innovation of our eCommerce shipping network. This role is critical to ensuring fast, reliable, and cost-effective delivery for our digital customers while advancing our capabilities in a fast-moving, highly competitive retail landscape. This leader will be responsible for overseeing day-to-day eCommerce transportation operations and long-term strategic initiatives, including P&L ownership, carrier partnerships, and technology-driven improvements. They will serve as a key connector across Supply Chain, Digital Operations, IT, Merchandising, and FP&A teams to ensure alignment and delivery of business objectives. The ideal candidate brings deep subject matter expertise in eCommerce transportation, a strong understanding of emerging digital solutions, and the leadership acumen to thrive in a complex, cross-functional environment. YOU'LL ACCOMPLISH THESE GOALS BY; * Own and manage the end-to-end eCommerce transportation strategy and operations, with a focus on customer delivery experience, speed, and cost optimization * Lead parcel network operations, including last-mile, ship-from-store, and fulfillment center shipping * Develop and manage relationships with national, regional, and local carriers to ensure performance, innovation, and favorable commercial terms * Partner with FP&A to manage transportation P&L, ensuring budget adherence and identifying areas of savings or investment * Leverage data, analytics, and digital tools to inform routing strategies, service enhancements, and cost-efficiency opportunities * Collaborate with Supply Chain, IT, and Digital Operations to implement scalable shipping solutions that support growth, omnichannel strategies, and digital innovation * Lead and coach a high-performing team, fostering accountability, continuous improvement, and professional development * Develop playbooks, KPIs, and reporting dashboards to track service levels, spend, and customer impact * Serve as the transportation lead for key digital and omnichannel initiatives including peak planning, new fulfillment nodes, and customer promise enhancements * Continuously monitor industry trends and emerging technologies to drive forward-thinking solutions in a rapidly evolving eCommerce ecosystem ADDITIONAL RESPONSIBILITIES: * Support and complete occasional or ad hoc tasks aligned with team or enterprise priorities * Actively participate in professional development opportunities to stay current with industry best practices and emerging technology * Engage in departmental and organizational duties including documentation, process standardization, and audit readiness * Participate in company culture initiatives, team events, and engagement activities that foster an inclusive and collaborative environment * Lead or contribute to special projects and enterprise-wide initiatives as needed * Provide cross-functional support to other departments or teams when priorities align or capacity allows THE ESSENTIALS FOR SUCCESS: * Minimum 10 years of progressive experience in transportation, logistics, or supply chain with a strong emphasis on eCommerce parcel operations * Proven success in managing P&L responsibilities and delivering cost-effective solutions at scale * Demonstrated experience working with national carriers (e.g., FedEx, UPS, USPS, regional players), including negotiations, contracts, and performance management * Strong understanding of transportation technologies and digital capabilities (e.g., TMS, rate shopping tools, API integrations, delivery optimization platforms) * Experience collaborating across matrixed environments, including Supply Chain, IT, Merchandising, Finance, and Digital teams * Track record of leading through complexity, ambiguity, and transformation * Excellent leadership, communication, and change management skills with the ability to influence at all levels of the organization * Bachelor's degree required; MBA or relevant advanced degree preferred #LI-JB2 #LI-Hybrid The pay range for this position is $143,000.00 - $170,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$143k-170k yearly 60d+ ago
Retail Key Holder
Francesca's Collections, Inc. 4.0
Naperville, IL job
Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression. What You'll Do As a part-time Sales Lead, you will support leading and motivating our boutique associates to create an engaging guest experience and in turn, drive results. You will also have responsibility for operational processes including opening and closing the boutique. This position is a great way to gain leadership experience and grow your retail skills including: * Assisting the leadership team in driving business results by maximizing daily sales plans, improving metrics through sales floor leadership, and providing feedback to the Boutique Team. * Supporting and reinforcing a selling culture that focuses on building a confident and engaged team that is motivated to provide unwavering dedication to our guests. * Planning, delegating, and following up on expected tasks, assignments and activities while maintaining our guest as our top priority. * Using effective communication skills to act as a liaison between the Boutique Team Leader, Assistant Team Leader, and the Boutique Team. * Supporting and enforcing company policies and procedures in a fair and consistent manner. * Problem solving; proactively, creatively, and sometimes independently. What You'll Get * A flexible schedule * A team member discount * Starting wage at $16.50/ hourly. Position Requirements * Preferred experience in a specialty retail store * Able to plan and execute tasks efficiently and independently * Flexible and adaptable * Ability to multi-task and balance multiple priorities * Ability to work flexible hours to meet the needs of the boutique while includes, nights, weekends, and holidays Physical Requirements * Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing * Must be able to work independently * Must be able to lift and carry up to 35 lbs We are continually sourcing and attracting top talent. We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today. francesca's is an equal opportunity employer.
$16.5 hourly Auto-Apply 5d ago
Asset Protection Visual Security Officer, Part Time - North Michigan
Bloomingdales 4.2
Chicago, IL job
Day-1 Medical, Dental, Vision Benefits for eligible colleagues Competitive Pay Paid Time Off Flexible Holiday Time-Off & Flexible Scheduling Instant access to earned wages with PayActiv Enhanced benefits: pet, home & auto insurance & more 401(k) plan options available Bonus earning opportunities Growth potential opportunities Employee Discount at Bloomingdale's & Macy's Stores About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: A Bloomingdale's Asset Protection Visual Security Officer's (VSO) primary role is to provide a visible and welcoming presence at the customer entrance that helps deter theft while aiding the customer shopping experience. The Visual Security Officer will support the store by helping to provide a safe environment for our customers and our colleagues. The Visual Security Officer will greet and engage customers and offer assistance. Our Asset Protection training program will provide you with the knowledge and tools to do the job while you grow in responsibility. Each Visual Security Officer is charged with maintaining a high degree of professionalism in the execution of their duties within the store. Essential Functions: Greets and welcomes customers while on the selling floor Visually monitor customer traffic entering and exiting the store Deter theft via visual observation Maintain a safe business environment Communicate suspicious activity to Asset Protection/Security Qualifications and Competencies: No Education or Experience Required Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers Resourceful and able to adapt quickly to changing priorities Resourceful self-starter, works well independently as well as part of a team Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May occasionally involve reaching above eye level, stooping, kneeling, or crouching. Frequently lift/move up to 30lbs STORES00
$28k-33k yearly est. Auto-Apply 29d ago
Registry Consultant, Full Time - North Michigan
Bloomingdales 4.2
Chicago, IL job
About * Day-1 Medical, Dental, Vision Benefits for eligible colleagues * Competitive Pay * Paid Time Off * Flexible Holiday Time-Off & Flexible Scheduling * Instant access to earned wages with PayActiv * Enhanced benefits: pet, home & auto insurance & more * 401(k) plan options available * Bonus earning opportunities * Growth potential opportunities * Employee Discount at Bloomingdale's & Macy's Stores Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview As a Bloomingdale's Gift Registry Concierge, you will play a key role in delivering a personalized customer experience to your registrants. Whether in store or online, your goal is to serve as a Bloomingdale's merchandise & service expert - understanding the registrant's needs, guiding the customer journey as the registrant builds value to the registry, and providing support during the experience from start to finish. You will become well versed and educated in merchandise storewide with an emphasis on Home product, offering your expertise to registrants and gift givers. Building and maintaining client relationships and long-term loyalty will be a part of your everyday role Essential Functions * Engage and welcome customers to the Gift Registry Department * Deliver an exceptional and personalized experience by engaging and understanding the needs and the lifestyle of the customer * Become a product knowledge expert, understanding features and benefits of product especially in the Home Department. Be an expert on product and style and have a confident fashion voice * Commit to building customer relationships and loyalty through the maintenance of a client book * Drive loyalty program by selling both applications and enrollments * Put customers at ease, online and in-store, through tools that allow for easier connection to build comfort and trust * Serve as a liaison for the registrant to our total merchandise assortment beyond registry needs * Manage customer interactions coming in through multiple online platforms * Work in a fast-paced environment, handle multiple priorities and learn new procedures * Use technology to deliver the customer experience and build registry value * Meet regularly with Supervisor to review goals and best practices * Meet or exceed registry and business goals Qualifications and Competencies Education Requirements Min/Preferred Education Level Description Minimum High School or GED High School Diploma or equivalent required Years of Experience Min/Preferred Years of Experience Comments Minimum 1 1-2 years related experience Competencies * High School Diploma or equivalent required. * 1-2 years related experience. * Prior Home Store related experience and/or training preferred. * Exceptional customer service skills required. * Professional and outgoing demeanor. * Exceptional communication skills with ability to engage in conversation. * Curious mind-set for understanding registrant needs. * Experience in building client relationships. * Ability to maintain composure in difficult situations. * Ability to work independently and as part of a team in a learning environment. * Ability to work a flexible schedule based on department and Company needs. * Proficient in use of computers (including Microsoft Office and the Internet). Physical Requirements * Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders. * Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions. * Frequently lift/move up to 25lbs. STORES00
$81k-105k yearly est. Auto-Apply 60d+ ago
Veterinary Assistant
Petco Holdings 4.1
Elmhurst, IL job
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Purpose: The purpose of this position inherently involves providing excellent medical care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the practice. All hospital staff are responsible for performing their duties in a way that creates an environment in which: The patient's needs always come first. Every team member understands that they have the power to do what it takes to create an exceptional customer experience. contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible. exceptional teamwork and commitment to shared goals benefits the entire organization. Essential Job Functions The incumbent must be able to perform all the following duties and responsibilities w ith or without reasonable accommodation: Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs (temperature, pulse, respirations) and record the electronic medical record. Veterinary Assistants will collect thorough patient histories and document the patient visit in the EMRs. Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian credentialed veterinary technician, , HOM and HLOD. Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian and help maintain the electronic medical record. Schedule appointments, provide client education, relay test results to doctor and clients, and maintain and update client/patient records. Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients. Under supervision of the veterinarian and/or veterinary technician, assistants will maintain patients safely under anesthesia while monitoring vital parameters, help monitor patients during recovery and prepare them for hospital discharge or transfer to an overnight care facility. Under supervision of the veterinarian and/or veterinary technician, perform in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed (when indicated and directed by doctor), safely walk canine patients when necessary for elimination. Under direction of the HOM/HLOD, assist in the training of new staff members and general dissemination of knowledge as required. Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule. Other Duties and Responsibilities Perform additional duties as assigned Provide backup phone and front desk support as needed Nature of Supervision In all activities related to the care of individual patients, the incumbent will take direct supervision from the veterinarians as well as the Veterinary Technician. For purposes of overall supervision, the incumbent takes direction from the HOM/HLOD or from the supervising technician for the shift. Planning and Problem Solving Like all team members, the Veterinary Assistant plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and clients. Impact This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired end-result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction. Supervisory Responsibility This position has no immediate supervisory duties. Education/Experience Preferred to have at least 1-year previous experience working in veterinary practice or sufficient relatable animal care experience to ensure excellent performance at the above-listed skills Must have excellent written and verbal communication skills Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations Must have telephone and computer skills Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change Work Environment: The majority of job duties are conducted in the Veterinary Hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $15.00 - $24.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
$22k-27k yearly est. Auto-Apply 37d ago
Open Jobs Operations Leader - Full Time
Sephora 4.5
Schaumburg, IL job
Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Regular Your Role at Sephora: As an Operations Leader, you'll be a key driver of operational excellence-ensuring the store runs efficiently and supports an exceptional client experience. You'll lead the operations team, oversee inventory and merchandising, and coach others to perform at their best. If you're passionate about retail operations and love developing people, this is your moment to Belong to Something Beautiful. Key Responsibilities Lead with impact You'll directly impact store success as you oversee inventory management, replenishment, order fulfillment, and ensure operational standards are met Drive brand presentation Lead visual merchandising, promotional events, and store maintenance to uphold Sephora's brand and drive sales Support client experience Partner with the team to deliver exceptional service and contribute to achieving store goals Coach and develop Guide and train team members to build a fulfilling path at Sephora while learning operational processes, selling behaviors, performance metrics, and company initiatives Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience for all Flexible Scheduling and Reliability Must meet the required minimum number of weekly shifts/ hours Full Time: 30-40 hours/week Be available during peak retail operations (nights, weekends and holidays) Punctuality and consistent attendance Qualifications/Experience Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality Proven ability to lead, coach, and develop teams to achieve goals Strong attention to detail with excellent problem-solving and organizational skills Effective time management and ability to prioritize in a dynamic environment Excellent communication and interpersonal skills Skilled at motivating teams and fostering a collaborative, goal-driven culture of accountability and success Physically able to lift and carry up to 50 pounds as needed While at Sephora, you'll enjoy Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored. Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here $26.00 - $34.00/hr.. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location. Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$26-34 hourly 60d+ ago
Vetco Clinic Advisor - OA - 4291
Petco 4.1
Oakbrook Terrace, IL job
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Our vision at Petco is Healthier Pets. Happier People. Better World. We're making things better for pets, people and the planet through our Think Adoption First philosophy, the Petco Foundation and other important initiatives that focus on putting animals first, educating pet parents and reducing our carbon footprint. The journey starts with knowledgeable, passionately engaged associates who are proud to recommend Petco as a place to work, who believe in our Vision and who are committed to delivering a superior customer experience. From our retail stores and our network of Distribution Centers to our Corporate offices, you'll work with others who share your values and commitment. We seek individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. Our ongoing growth is creating exceptional opportunities for professional development and personal enrichment throughout our organization. As a Vetco Customer Service Team member, you will meet your team at our local dispatch office, then travel to your assigned Petco clinic locations for the day. At the clinics, you and your team will greet the pet parents and recommend the services that will best protect their pets. The Customer Service Team will assist the Veterinarian so the services can be administered and thank the pet parent for protecting their pet with Vetco! Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities w ith or without a reasonable accommodation. - Must love dogs and cats…and people too! - Team player who thrives on supporting the team in every way. - Make good recommendations to our clients and providing exceptional customer service. - Works hard and has fun doing it! - Eager to learn. - Ability to work in changing environments, traveling throughout our Market. - Responsible and accountable individuals. - A can-do attitude. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $15.00 - $19.80 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
$29k-40k yearly est. Auto-Apply 33d ago
Certified Veterinary Technician
Petco Holdings 4.1
Elmhurst, IL job
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love all pets like our own We're the future of the pet industry We're here to improve lives We drive outstanding results together We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Purpose: The purpose of this Veterinarian Technician position inherently involves providing excellent veterinary care to our Vetco Total Care full-service hospital patients and phenomenal customer care to their owners. The Veterinary Technician represents the mission and values to all clients and partners. Our Veterinary Technicians set the tone for the technical and customer support team in the hospital, and are responsible, like all team members, for fostering cohesion and motivation within the hospital partners. All hospital partners are responsible for performing duties in a way that creates an environment in which: The patient's needs always come first. Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience. contentious issues are dealt with and resolved as they occur when possible, or as soon as is possible. exceptional teamwork and commitment to shared goals benefits the entire organization. Essential Job Functions: The incumbent must be able to perform all the following duties and responsibilities w ith or without reasonable accommodation: Greet clients and patients arriving for appointments or walk-ins and escort into an exam room, obtain weight and vital signs (temperature, pulse, respirations, pain score, body condition score), record all in the electronic medical record, and begin documentation of the patient visit in the electronic medical record by obtaining and recording a thorough patient history. Assist veterinarian with appointments (routine and emergency), surgery, dentistry, and euthanasia's, taking direct supervision from the veterinarian(s) and the Hospital Office Manager or Hospital Leader on Duty. Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian, and maintain the electronic medical record. Schedule appointments, communicate with and educate clients, relay test results to doctor and clients, maintain and update inventory as well as client/patient records, and manage accounts receivable. Prepare patients for surgical and dental procedures, safely support induction and monitoring of anesthetized patients including checking and recording vital parameters (under direction of the veterinarian), monitor patients during recovery, and prepare them for discharge to owner or transfer to an overnight care facility as needed. Provide in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous therapies; keep patients clean, watered, and fed (when indicated and directed by veterinarian), and safely walk canine patients when necessary for elimination. Participate in the training of new staff members and general dissemination of knowledge as required. Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule. Other Duties and Responsibilities: Perform additional duties as assigned. Provide backup phone and front desk support as needed. Nature of Supervision: In all activities related to the care of patients, the Veterinary Technician will take direct supervision from the veterinarians as well as the Hospital Office Manager or Hospital Leader on Duty. For purposes of overall supervision, the Veterinary Technician takes direction from the Hospital Office Manager. Planning and Problem Solving: Like all team members, the Veterinary Technician plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients and clients. Impact: This position will impact the organization by contributing to the growth of a productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position in critical to ensuring that we have a cohesive, well-trained, and motivated technical team. The desired result is the creation of an optimal environment that ensures employee retention, patient well-being, and customer satisfaction. Supervisory Responsibility: This position has no immediate supervisory duties. Education/Experience: College or college-equivalent education (completed) as required in becoming a Credentialed Veterinary Technician in the state in which the hospital is located. Must have at least 1-year previous experience as a Veterinary Technician or working in a veterinary practice. Must have excellent written and verbal communication skills. Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations. Must have telephone and computer skills. Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change. Work Environment: The majority of job duties are conducted in the Vetco Total Care full-service hospital. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts: This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. $18.00 - $28.50 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see ******************************************** To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
$33k-41k yearly est. Auto-Apply 36d ago
Master Stylist
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Mundelein, IL
on an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. GENERAL SUMMARY & SCOPE The Master Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Master Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Master Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). * Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. * Perform product demonstrations with guests to drive sales and guest service experience. * Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance. People * Develop guest relationships through consultations and appropriate retail and service recommendations. * Serve all guests, including walk-in guests, in a timely and efficient manner. * Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience. * Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest experience. * Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. * Attend mandatory trainings and meetings to enable continuous professional development. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. * Follow established service protocols to ensure a consistent and exceptional guest experience. * Utilize appropriate booking and clientele systems to book guests for return services and for events. * Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times. * Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. * Adhere to the Ulta Beauty dress code. * Protect company assets by following loss prevention best practices and providing exceptional guest service. * Execute other operational tasks as directed. JOB QUALIFICATIONS Education * Cosmetology license Experience * Previous relevant work experience is required Skills * Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. * Proficiency with use of equipment and chemicals needed to perform technical work * Proficiency to demonstrate, recommend and sell pro hair care and makeup products * Developed communication skills * Ability to work independently and as part of a team * Ability to build and maintain strong customer relationships, and build clientele SPECIAL POSITION REQUIREMENTS * Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS * Continuous mobility during shift * Continuous lifting and/or moving up to 10 lbs. during shift * Frequent bending, reaching, and twisting during shift * Ability to stand for long periods of time during shift * Continuous coordination and manipulation of objects during shift. If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. The pay range for this position is the higher of $15.00 - $17.80 / Hour or services pay for the workweek pursuant to the Company's Services Compensation Plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$15-17.8 hourly 12d ago
Merchant
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Bolingbrook, IL
Discover greater levels of performance. With over 1,300 stores throughout the U.S. and an innovative omni-channel ecosystem, Ulta Beauty is revolutionizing the beauty retail experience. Ulta Beauty is expanding its digital capabilities, opening new stores on a continual basis and re-designing existing locations with the latest design and technological advancements for heightened guest experiences. We're not just growing, we're thriving through consistent innovation and a bold commitment to re-imagination. If you want the opportunity to build something strategic, to take ownership of your career trajectory, to apply your passion to operational excellence, Ulta Beauty provides the kind of stability and support few organizations can match. So be curious. Be flexible. Be more than you thought possible. The future is yours at Ulta Beauty. THE IMPACT YOU'LL HAVE As a Merchant, you'll partner with the Senior Merchant/DMM to develop and implement omni merchandising strategies across the business. You will be responsible for developing innovative and profitable assortments, managing a P&L, maintaining brand relationships and partnering cross-functionally to drive a seamless omni-channel experience for our guests. This role manages Merchandise Coordinators and/or Assistant Merchants based upon the brand portfolio. YOU'LL ACCOMPLISH THESE GOALS BY * Develop and implement merchandising strategies in partnership with leadership to achieve the financial and strategic objectives of the category and enterprise (sales, margin, turn) * Lead and maintain relationships with brands through terms negotiations, exclusivity, assortments, and marketing activations. Establish a strategy for enhancing profitability and phasing out underperforming brands * Create a high-quality, innovative and competitive omni-channel assortment by strategically expanding our core business, boosting newness, and creating differentiation. * Stay on top of trends, consumer behavior, and competitive activity * Ensure financial stability and profitability for the brand portfolio, working closely with MP&I and FP&A to make sound business decisions * Successfully partner with marketing and operations to deliver a seamless omnichannel experience, bringing our vision to life and engaging our guests * Provide management direction to assistant merchants and coordinators. Assist in identifying priorities, support through execution, and remove obstacles * Foster a team culture that is results-oriented and aligned with Ulta Beauty's values, mission, and vision ESSENTIALS FOR SUCCESS * Bachelor's degree preferred, or relevant work experience * 6+ years of professional, relevant experience with deep category, product, trends and guest knowledge * Management experience preferred, not required * Strategic mindset: ability to set competitive and breakthrough department, brand, event and go-to-market strategies * Financial acumen: understanding of a brand and company P&L and the drivers of profitability * Brand relationship management: creating and sustaining strong business partnerships that maximize the value of the brand and Ulta Beauty. This includes the skill of negotiation * Influence and communications; grounded in analytical rigor, expertise, and a set of soft skills that inspire alignment * Strong financial and analytical aptitude, ability to analyze the businesses' opportunities and risks, and develop solutions * Analysis and problem solving: applying logical thinking, data analysis, and creativity to solve problems effectively and efficiently * Develops talent and instill accountability: coaches in the moment, provides regular performance and developmental feedback * Strong collaborator with internal partners, understands that success is done by a team of people * Ability to plan and prioritize effectively and stay organized in a fast-moving business * Value creation mindset; robust understanding of the current internal / external competitive landscape and the levers used to drive profitable business decisions for Ulta * Strong passion for products and brand value * Sees the possibilities and moves self and team into the future with clear intentions and purposeful actions * HYBRID - Bolingbrook, IL Headquarters * #LI-HYBRID The pay range for this position is $88,200.00 - $110,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$88.2k-110k yearly 7d ago
Operations Associate - Part Time
Sephora 4.5
Schaumburg, IL job
Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Part Time Regular Your Role at Sephora: As an Operations Associate, you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you're organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful. Key Responsibilities * Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards * Assist with visual merchandising Ensure the store reflects Sephora's brand through accurate promotional setups and event execution * Deliver exceptional service Support the team in creating outstanding client experiences and achieving sales goals * Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered * Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for all Flexible Scheduling and Reliability * Must meet the required minimum number of weekly shifts/ hours * Full Time: 30-40 hrs/week * Part Time: 15-29 hrs/week * Flex (as needed): 4-14 hrs/week * Be available during peak retail operations (nights, weekends and holidays) * Punctuality and consistent attendance Qualifications/Experience * 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment * Excellent organizational and time management skills * Quick learner with the ability to absorb and communicate product knowledge * Ability to support outstanding client service * Excellent communication and interpersonal skills. * Team player with a goal-driven mindset * Comfortable in a fast-paced environment with a strong client focus * Physically able to lift and carry up to 50 pounds While at Sephora, you'll enjoy Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored. Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here $19.80 - $26.00/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location. Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$19.8-26 hourly 2d ago
Manager of Engineering and Facilities
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Bolingbrook, IL
Experience operational excellence. Real investment in personal and professional development. And an ability to make real and beneficial change. The Distribution Centers at Ulta Beauty are a place where lived values meet next-generation advancements to create competitive advantage few can match. If you want to learn in a supportive and ever-evolving environment. If you value managers who aren't afraid to lead by rolling up their sleeves. If you seek stability, growth opportunities and the rewards that come with industry leadership, apply your talents and passions in ways that take us to even greater heights. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) Our Managers, Engineering & Facilities are champions of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Serve as the Distribution Center's troubleshooting expert and technical resources during equipment escalations. Coordinate resources to quickly resolve equipment downtime * Maintain comprehensive technical subject matter expertise of existing Ulta material handling systems and technology specifications. This includes varying types of package and pallet conveyors, sortation systems and other specialty equipment * Assess and modify systems where system performance does not meet operational expectations and design specifications in close partnership with operational and technical experts * Serve as the SME for Ulta electronics equipment such as Print and Apply labeling technology, put-to-light systems, Radio Frequency (RF) devices, cameras and scanners * Deliver complete facilities maintenance service within budget, meeting all contracted KPI's. Manage and monitor the performance of their directly employed teams to ensure they meet required standards and KPIs. * Monitor the performance/relationship and budgets of all maintenance vendors used by the business. * Meet regularly with the Operations Mangers, communicating all on-going maintenance activities, and updating on current project works. * Liaise with key suppliers to ensure that parts supply and subcontracted services are delivered to within acceptable standard, and to budget. * Monitor and report on key performance indicator (KPI) areas on a monthly basis including: * Repair Time * Response time * Budgetary control and tacking of revenue parts and subcontractor spend * Ensure all operational areas operate within a safe workplace and adhere to company health and safety policies and procedures as well as meeting stated aims and KPI's. * Promote and develop the competencies of our technical and non-technical team members * Effectively lead and manage the non-exempt team to ensure delivery of prescribed deliverables * Conduct periodic inspections of company equipment including high value tools and equipment and vehicles * Manage all other site maintenance requirements, across a wide range of disciplines, through company approved vendors * Implement and rollout corrective action plans through direct teams and vendors to address instances of poor service * Identify and recruit vacancies within their directly employed operating structure * Provide suitable out of hours, emergency call-out cover to premises managers People * Be a collaborative business advisor and partner to the Distribution & Supply Chain Team, fostering a culture of open communication, providing insight and support while building key relationships across Ulta * Champions and models Ulta Beauty's mission, vision, and values * Demonstrates high standards of associate safety, customer service, and servant leadership * Provides coaching and feedback to improve individual and team performance, sharing best practices to drive consistency and excellence * Leads and executes best practices to promote associate engagement and to enable a high-performing workforce that contributes to the Company's strategic growth and business objectives * Role models behaviors aligned to a values-based, guest-centric, high performing culture with an emphasis on embracing our competencies and delivering with subject matter expertise * Participates in talent development, culture survey action planning, goal setting, performance review consultation, and IDP creation/execution * Attends mandatory trainings and meetings to enable continuous professional development, completes all training on time Process * Maintains thorough knowledge of and ensures compliance with Ulta Beauty policies, procedures, and standards * Develops and implements operational strategies to improve efficiency and productivity * Learns and adapts quickly to new processes, communicating changes clearly across team and shift * Maintains outstanding DC operational standards, including cleanliness in department, work areas, and building spaces * Protects Company assets by following loss prevention best practices and procedures. * Manages operations to maximize efficiencies and productivity, optimize labor cost expenditures, and ensure safe operating practices * Develops strategic direction and establishes appropriate priorities for projects critical to success * Ensures that all organizational activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations, and interacts with regulatory officials as required * Assesses organizational and operational effectiveness, while advocating process and technology changes/enhancements that will improve operating processes and performance * Continually evolve the team through introduction and deployment of industry leading practices * Build and maintain the process required to transition application functionality from the development to the steady state support team * Participate in the definition of project scope, business requirements documents, goals, and deliverables * Executes other tasks as directed Education * Bachelor's degree required, preferred in Electrical Engineering or related technical disciplines with a control's emphasis or equivalent work experience Experience * Experience with and knowledge of motion control (preferably material handling systems), systems integration and maintenance * 3 or more years engineering experience supporting, commissioning and troubleshooting PLC/PC industrial control systems (Siemens, Rockwell Systems/Allen Bradley, Square D) and their industrial networks (DeviceNet, SDS and Profibus, Ethernet I/O) * Experience using SCADA Human Machine Interfaces (HMIs) such as Visual Logic Controller (VLC) or various Wonderware applications Skills * Strong leadership and team engagement skills * Excellent presentation preparation and delivery skills * Strong customer relations skills * Experience building technology support and deployment strategies * Significant experience in CAPEX, engineering management, and large project engineering management for facilities, production operations, and material handling equipment management. * Experience in managing, mentoring, and developing engineers, maintenance, and utility personnel. * Developing budgets and methods to save expenses and increase efficiencies * Must be a self-starter and be able to successfully develop and execute against departmental goals with minimal guidance * Ability to manage and drive accountability across an integrated team in a production support environment. * Excellent verbal and written skills to communicate with associates and all levels of management. * English Proficient * Agile planning and prioritizing capabilities * Computer skills including MS Office, Excel, Warehouse Management System Application SPECIAL POSITION REQUIREMENTS * Ability to adjust work schedule according to the business needs * Ability to work additional hours with little or no notice * Occasional travel to other distribution centers in the network WORKING CONDITIONS * Constant exposure to distribution center conditions, which may include loud noises, variable temperatures, a dusty environment, and strong scents related to cosmetics or fragrance The pay range for this position is $84,600.00 - $105,900.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$84.6k-105.9k yearly 60d+ ago
Color & Curl Concierge - CosmoProf 66230
Sally Beauty Supply 4.3
Schererville, IN job
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical, social media, business and selling skills. In addition to daily sales associate responsibilities, the CCC/CCS maximizes sales by: * Creating increased customer retention and loyalty * Building lasting relationships and driving behaviors that grow brand awareness and hair color market share. * Using market analysis to sell approved beauty products, introduce new products and concepts, provide customer service, conduct product education both in store and virtually. * Providing color & curl/texture consulting services to professional beauty salons, barbers, spas, schools and licensed cosmetologists. The CCC/CCS is a vital role whose main focus is driving the color & curl business. This role requires extensive education provided through online guided learning and certification courses. Primary Duties You are the expert in Color & Curl/Texture and your primary duties surround this expertise! * Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs. * Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors. * Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner. * Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers. * Stay informed regarding emerging trends, remain agile in response to market changes, and build Industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market. * Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions. * Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior. Why you'll love working here: * The people are creative, fun and passionate about beauty. * Generous product discount and free sample products. * You will receive a great education regarding our products through guided learning and certification courses. * You will have ample opportunity for growth. * You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Experience and Skills Required * One year retail or other sales -focused experience * Licensed cosmetologist highly preferred in US and Canada * Reliable transportation to effectively service designated store and market. * Ability to travel to shows and/or sales meetings a minimum of 3 times a year. * Strong business acumen and ability to read, interpret, and action on pertinent sales reporting. * Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred. * Strong knowledge of POS applications. * Comprehensive knowledge of computers, ipads, mobile devices and social media platforms. * Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs. * May be required to work in other stores and in field at times. * Strong time management and organization skills and the ability to manage multiple projects at once. * Ability to present a professional image and interact positively with the public. * Strong written and verbal communication skills, at all levels within and outside the organization. * Must pass Color Certification Test within 60 days of hire to remain in position Working Conditions /Physical Requirements The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. "At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us." Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$29k-32k yearly est. 60d+ ago
LP Intelligence Analyst
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Bolingbrook, IL
Be a part of an exceptional team that leads company shrink mitigation and safety initiatives while keeping our Guests, Associates, and Communities at the center of everything they do. The face of retail is constantly changing, and this agile team is at the forefront of the latest Loss Prevention technology and analytical tools that help protect company assets every day. Through operational excellence, innovation, and collaboration, the Loss Prevention team is exceptional at quickly designing and implementing innovative new solutions for diverse Loss Prevention challenges while simultaneously building strong partnerships across Human Resources, Stores Operations, Supply Chain, and Compliance teams. Do you enjoy investigating company profitability opportunities? Are you a proactive critical thinker who loves executing a strategic business plan? Then consider joining the Loss Prevention team today! THE IMPACT YOU CAN HAVE: The Intelligence Analyst, Loss Prevention - Enterprise Protection & Intelligence Center is responsible for the monitoring, triage, analysis, and support of internal/external enterprise impacting escalations to the Enterprise Protection & Intelligence Center (Corporate based Security Operations Center). The Intelligence Analyst is also responsible for accurately ascertaining the scope of the escalation on the first contact through the provision of consistent, in-policy advice to the stakeholder - and own follow-up communication for any next steps to assist with resolution. This role builds outstanding relationships with stakeholders by providing expert insights and advice through the resourcing and execution of an appropriate EPICenter response plan. The Intelligence Analyst works collaboratively with stakeholders by utilizing analytical proficiency and influencing skills to identify and provide solutions that protect the internal customer/guest experience and Ulta Beauty brand. We are seeking to fill multiple roles across a 24/7 operation. In all we do, we strive to uphold the company's values in which we win together, give wow experiences, improve always, do what's right, champion diversity and, love what we do and own what we do. This role is 2nd shift, in Office position, 1pm - 10pm. YOU'LL ACCOMPLISH THESE GOALS BY: * End-to-end triage and response for enterprise impacting escalations * Remotely monitor Ulta Beauty assets within an assigned area * Effectively demonstrate and utilize operational competencies as it relates to the Everbridge platform * Identify and utilize the correct internal resources for monitoring and responding to escalations * Provide the appropriate level of insight and risk analysis to stakeholders through a mix of outbound phone, email contact channels and internal tracking mechanisms * Support Severity Level investigations and communicate findings to respective stakeholders * Ownership of communication and documentation for applicable post care incident workflows * Partner and provide support to the EPICenter Operations Manager on elevated or complex issues * Document incidents and investigations as assigned * Meet assigned quality metrics and service level goals THE ESSSENTIALS FOR SUCCESS: * Associates degree or equivalent experience * Minimum of 1 year of experience in Loss Prevention, Security, Crisis Management, or related function * Requires experience utilizing PC software including Microsoft Word, Excel, and PowerPoint * Expertise conducting complex/confidential open-source intelligence investigations ("skip tracing") via web tools/intelligence software * Solid working knowledge of current Loss Prevention technology (MS Office, EAS, Burglar Alarms, Networks, BI, CCTV, Kronos, POS systems, case management software, exception-based reporting etc.) * Possesses solid business acumen, judgement, and the highest ethical character * Proven ability to make good decisions under pressure * Must have strong planning, organization, collaboration, and decision-making skills * Must have the ability to compile and analyze data across multiple data systems and/or corporate business partners in a logical sequence of information * Must have ability to communicate information both verbally and in writing in a concise, detailed, and accurate fashion * Must be able to multi-task, and prioritize time sensitive deadlines * Prior call center experience a plus The pay range for this position is $57,300.00 - $72,200.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$57.3k-72.2k yearly 45d ago
Inside Sales Associate - Sally Beauty 3284
Sally Beauty Supply 4.3
Wood Dale, IL job
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest! Your role at Sally Beauty: * Build relationships and inspire loyalty. * Recommend additional and complimentary products. * Inform customers of current promotions and events. * Set up advertising displays and arrange merchandise to highlight sales and promotional events. * Ensure our customers are informed about and enrolled in our Loyalty program. * Complete transactions accurately and efficiently. * Maintain a professional store environment and communicate inventory issues. * Demonstrate our Sally Beauty Culture Values. * We have a range of different working schedules and hours to suit everyone's needs. Why you'll love working here: * The people are creative, fun and passionate about beauty. * Generous product discount and free sample products. * You will receive a great education regarding our products. * You will have ample opportunity for growth. * You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: Legal wants you to know: * Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. * May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. "At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us." Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$25k-37k yearly est. 55d ago
Business Affairs Manager
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Bolingbrook, IL
Experience the possibilities of our progressive, omnichannel approach to beauty retail. At Ulta Beauty, our Marketing team is applying the latest technologies to personalize the buying experience of true beauty enthusiasts-in ways that surprise and delight. Building love and loyalty, one communication, one experience, one brilliant idea at a time. We represent the perfect blend of strategy and creativity. Of tactics and analytics. To make Ulta Beauty a brand guests will advocate for. Growing share of heart. Delivering with disciplined consistency. Whether your deepest passion is for design or content, strategy or data, or some combination of all things marketing, Ulta Beauty will provide significant latitude to explore your talents and passions, with opportunities to stretch and deepen, to grow and build. Truly, the possibilities are beautiful. THE IMPACT YOU CAN HAVE The Business Affairs Manager is responsible for overseeing the legal, financial, and contractual aspects of Ulta Beauty's marketing partnerships and initiatives. This role ensures that all brand campaigns, collaborations, and promotional activities comply with company policies, protect brand integrity, and meet legal requirements. This role partners closely with Marketing, Creative, Merchandising, Legal, and Procurement teams to ensure that Ulta Beauty's marketing activities are executed seamlessly, responsibly, and with excellence. YOU'LL ACCOMPLISH THESE GOALS BY: * Draft, review, negotiate, and execute all marketing-related contracts with vendors, agencies, talent, photographers, stylists, influencers, production partners, and retail collaborators. * Maintain accurate records of all agreements and proactively communicate timelines, renewal dates, and usage restrictions. * Ensure all marketing materials, campaigns, and promotions adhere to legal, financial, and brand compliance standards. * Manage usage rights, term lengths, renewals, and clearances for creative assets, including music, photography, talent, associate-generated and user-generated content. * Collaborate with Legal to ensure all agreements meet compliance and business requirements, and partner with Production, PR, Creative, Loyalty and Marketing teams to align on deliverables, timelines and usage rights. * Review marketing concepts for claims accuracy, intellectual property usage, and proper disclosures. * Negotiate and support the structuring of co-branded partnerships to balance opportunity with brand and legal protections. * Develop and maintain systems to track contracts, payments, rights expirations, and key deliverables. * Create and enhance marketing compliance processes and best practices; refine workflows between teams to drive efficiency and consistency in contract review, approval, and document management. * Research, evaluate, and implement contract management tools to strengthen Ulta's tracking and compliance capabilities. * Provide usage details after productions are completed to inform teams where and when assets can be used. THE ESSENTIALS FOR SUCCESS * Degree in Business, Marketing, Law, or related field * 5+ years of experience in business affairs, marketing operations, contract management, or related functions. * Proven experience managing influencer and brand partnership agreements. * Excellent communication, negotiation, and relationship-building skills. * Strong organizational skills and attention to detail, with the ability to manage multiple priorities under tight deadlines and in a fast-paced environment. * Proficiency in contract management and workflow tools (e.g., DocuSign, Airtable, Asana). * Experience in retail, fashion or beauty is a preferred. * Demonstrated success collaborating cross-functionally with creative, legal, and procurement teams. #LI-JR1 #LI-Hybrid The pay range for this position is $88,200.00 - $110,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$88.2k-110k yearly 60d+ ago
Guest Coordinator
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Saint Charles, IL
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. GENERAL SUMMARY & SCOPE The Guest Coordinator is responsible for engaging with guests and promoting the Ulta Beauty services business through one-on-one guest interactions, both over the phone and in-person. They represent the image, products, and culture of Ulta Beauty and support the Experience Manager (EM) and Assistant Services Manager (ASM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate salon services and product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales as set by Ulta Beauty. * Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service. * Courteously handle sales, refunds and exchanges. * Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon. * Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests. * Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors. * Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance. People * Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served. * Create awareness around stylists' personal goals through communication and collaboration with the entire team to drive success. * Develop guest relationships through in-person and over-the-phone interactions and provide appropriate retail and service recommendations. * Identify guests' needs by observing consultations and ensuring each service guest receives a 360° experience. * Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. * Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. * Attend mandatory trainings and meetings to enable continuous professional development. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Adhere to Ulta Beauty's dress code. * Support the services team with ensuring all safety, sanitation, and infection control procedures are being followed before, during, and after services; always ensure compliance with state board guidelines. * In partnership with the EM, utilize the Ulta Beauty scheduling tools (e.g., services booking system, payroll management tools, Scheduling Opportunities Worksheet, and peak 25 hours) to recommend schedule adjustments that will maximize results. * Communicate any supply needs to the EM, ensuring guest-readiness at all times. * Contribute to maintaining outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. * Protect company assets by following loss prevention best practices and providing exceptional guest service. * Execute other operational tasks as directed. JOB QUALIFICATIONS Education * High school diploma is preferred Experience * 1 year of relevant work experience or equivalent combination of education and relevant work experience Skills * Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System) * Demonstrate significant competency in sales, products, and service * Ability to build and maintain strong customer relationships * Strong communication skills * Ability to troubleshoot * Ability to work independently and as part of a team SPECIAL POSITION REQUIREMENTS * Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS * Continuous mobility throughout the store during shift * Frequent standing, bending, pulling, pushing, crouching, reaching, stooping, and twisting during shift * Continuous lifting and/or moving up to 10 lbs. during shift * Continuous coordination and manipulation of objects during shift * Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. The pay range for this position is $15.00 - $20.00 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$15-20 hourly 23d ago
Supply Chain Process Owner
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Bolingbrook, IL
Imagine. With over 1,200 stores throughout the U.S. and a thriving supply chain network, there has never been a greater need for people of high initiative, of big-picture thinking, and adaptability to share in our journey. At Ulta Beauty, we have greater ambitions. Growing what works. Iterating in areas that have promise. Creating new offerings for industry advantage. In all of this is the opportunity to experience real impact, to effectuate change, to give wings to a spirit of creativity and entrepreneurism. Because the challenges are multi-faceted and ever-changing. But for those inspired by real-world demands that press and stretch, that call for new and smarter ideas, that require heavy doses of trust and respect, Ulta Beauty encourages you to imagine with us. THE IMPACT YOU CAN HAVE: The Network Fulfilment Process Owner is responsible for being a subject matter expert for eCommerce fulfillment operations across our distribution network. This role will provide operational subject matter expertise for strategic initiatives across all functional area's of the eCommerce fulfillment operations for ULTA. This role will partner with internal stakeholders and enterprise leaders (Operations Managers, SOM's, Directors, and VPs) to optimize eCommerce flow across our distribution centers and will be responsible for leading the implementation of any changes. The Network Fulfillment Process Owner will provide guidance and leadership to both the steady state distribution teams and corporate strategic Logistics teams. The Network Fulfillment Process Owner will set the strategy for distribution field-based leadership and lead the deployment of new capabilities within the Ulta Supply Chain. This role will manage several cross functional relationships within ULTA such as Digital, Guest Services, Inventory, Merchandising, Information Technology, CI, Finance, and additional teams from Supply Chain to ensure that the distribution operations are effectively functioning throughout the network. YOU'LL ACCOMPLISH THESE GOALS BY: * Partner strategically with enterprise leaders (Operations Managers, SOM's, Directors, VPs) to define and plan various business applications such as: enterprise strategic initiatives, eCommerce flow optimization, best practice process improvement, transitional product strategies, process automation, and business continuation * Develop and train process implementation and documentation support for all network fulfillment-related projects which includes: supporting and or creating project plans and timelines, setting up and executing onsite & offsite project investigation, and providing status reporting * Develop cost analysis, design considerations, and implementation timelines for projects * Collaborate with cross functional enterprise leaders (Operations Managers, SOM's, Directors, VPs) to provide consolidated reporting and performance metrics * Provide Distribution Leadership operational support including day-to-day support, operational and leadership training, and capacity planning * Work as a liaison among stakeholders to elicit, analyze, communicate and validate requirements for changes to distribution operations or eCommerce flow * Create and manage the implementation of any changes through effective stakeholder and change management * Provides significant leadership and direction for the portfolio of projects within the strategic initiatives the individual is assigned * Lead and identify common issues, constraints and risks across portfolio projects through the application of lean principles * Provide User Acceptance Testing (UAT) and Operational Readiness Testing (ORT) support for all new IT logistics initiatives * Plan and manage project execution, ensuring that development projects are delivered on time, on budget, and consistent with specifications * Support enterprise leaders through multiple projects across multiple sites, assign work, monitor workload, and appraise performances * Manage, measure, monitor, and mitigate risks to various projects, budgets, and timelines * Collect and report metrics to monitor and optimize project performance by leading weekly distribution leadership meetings * Provide the enterprise detailed guidance & leadership communication in the event of distribution center outages along with contingency plans * Mentor, teach & develop enterprise leaders to improve their understanding and skill, and ensure they are familiar with policies, business processes, and workflow * Develop the DC operations the team to ensure business continuity and parity around processes within the eCommerce fulfillment department * Collaborate with the Merchants, Finance, Digital and IEs on bag building / kitting planning and bag build scheduling * Closely work with our Guest Service team on guest escalations and manage the day to day inquires within the Gladly application * Drive department performance and manage expense within budget limits * Assure eCommerce fulfillment department policies, procedures, systems are common to all sites, and consistently executed * Create, publish, and manage department KPIs * Analyze and develop action plans from department data sources * Ability to navigate through and understand the various operating systems within the networks (SAP, S4, Manhattan, Vargo, COFE) THE ESSENTIALS FOR SUCCESS: * Bachelor's degree preferred but not required * 4-6 years relevant work experience, or equivalent combination of work and education experience * Proven success in leading people, process improvement, and multiple projects/multiple presentation deadlines at one time * Strong working knowledge in SAP, S4, Manhattan, Vargo, COFE, Word, Excel, Power-Point, Tableau and Power BI * Ability to speak, present, work, and influence decisions to large and diverse audiences at various levels * Experience working with multi-location teams including leading managers of people * Must be a self-starter and be able to successfully develop and execute against departmental goals with minimal guidance * Good understanding of warehousing and physical distribution concepts. * Ability to work long hours and weekends as dictated by business needs. * Ability to travel as required WORKING CONDITIONS: * Typical office environment - 60% * Typical DC work environment - 40% * Travel 30%/year * Ability to walk and stand while observing for extended period #LI-HYBRID #LI-JB2 The pay range for this position is $77,600.00 - $96,491.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$77.6k-96.5k yearly 7d ago
Co Manager
Ulta Beauty, Inc. 4.3
Ulta Beauty, Inc. job in Chicago, IL
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Co-Manager (CM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The CM leads the Operations Manager (OM) and is accountable for all operational aspects of a single retail store. This position provides a developmental experience for leaders who demonstrate potential to do more. This leader drives their store's business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (operating procedures and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The CM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Promote a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive company profitability through operational excellence, top-line sales growth, and expense control. * Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., shipment, replenishment, cycle counts, Destroy In Fields (DIFs), Return to Vendors (RTVs), planograms, inventory, and ad set processes) on time, and within payroll budget. * Review, analyze, and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner. * Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals for the store. * Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance as the CM and hold store associates accountable to the Ulta Beauty attendance policy. People * Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store. * Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. * Create an inclusive environment that inspires and encourages the growth and engagement of associates. * Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Model a culture of teamwork and operational excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices. * Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process * Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards. * Adhere to and enforce Ulta Beauty's dress code. * Ensure the execution of all operational focuses, inclusive of the inventory life-cycle related processes (e.g., truck, shipment, cycle counts, inventory, damages, testers, and Return to Vendors) as well as ad set and planogram processes. * Use the company's scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives. * Use the company's task management tool as directed to prioritize the execution of store workload, ensuring full leadership adoption and compliance with company policy. * Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention. * Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. * Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. * Utilize company programs, tools, and resources to drive store improvements. * Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store. JOB QUALIFICATIONS Education * Bachelor's degree is preferred Experience * 2-3+ years of fast-paced, retail management, or other relevant work experience * Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense * Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives * Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills * Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) * Excellent written and verbal communication * Strong collaboration and interpersonal skills * Strong organizational skills to manage multiple tasks * Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS * Work a flexible, full-time schedule to include days, evenings, weekends, and holidays * Attend off-site meetings, which may require overnight travel WORKING CONDITIONS * Continuous mobility throughout the store during shift * Frequent bending, pushing, reaching, twisting during shift * Frequent lifting and/or moving up to 10 lbs. during shift; ability to lift and/or move up to 40 lbs. * Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. The pay range for this position is $30.00 - $37.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$30-37 hourly 57d ago

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