Client Success Manager
Norwood, OH jobs
As a Client Success Manager at Encore, you will be responsible for nurturing and managing client relationships, ensuring the delivery of exceptional service, and driving value for our clients. Your primary focus will be to engage with clients, understand their needs, and proactively work with them to achieve their goals, while maintaining a high level of satisfaction.
Key Responsibilities:
Client Relationship Management:
Develop and maintain strong, trusting relationships with clients, serving as their main point of contact for all matters related to our products/services.
Act as a liaison between the client and the company, facilitating clear and effective communication.
Work directly with the Account Managers to establish proper account governance.
Client Onboarding and Training:
Collaborate with the Account Manager and onboarding teams to ensure a smooth transition for clients as they start using our products/services.
Provide training and support to clients to ensure they fully understand and utilize the value of our offerings.
Identify transition approach and resource requirements for successful onboarding.
Manage client contracts and tools required for ongoing contract management are setup properly.
Client Needs Assessment:
Continuously assess client needs and goals, understanding their unique challenges and opportunities.
Work with clients to define and refine their objectives and key performance indicators.
Work with Account Managers to build a strategy to ensure our contract meets expectations with continual care and feeding.
Value Delivery:
Monitor client usage and performance, identifying areas for improvement and opportunities to enhance the value they receive.
Develop and implement strategies to maximize the value of our products/services for each client.
Address client concerns and issues promptly, working closely with the appropriate teams to resolve any challenges.
Ensure clients are satisfied with the resolution and that their overall experience remains positive.
Establish a strong governance model that drives the right conversations at the right levels.
Building relationships and advocate for our clients across all of Encore.
Client Retention and Expansion:
Identify opportunities (leads), in partnership with the Account Managers, where Encore can add value/ solutions for our client.
Develop and execute account expansion strategies, driving revenue growth working direction with the Account Managers.
Ensuring Services and value align with the client to properly position Encore for retention and/or potential opportunities to grow.
Qualifications:
Ability to identify opportunities, in partnership with the Account Managers, where Encore can add value/ solutions for our client.
Proven experience in client success, Account Management, or a related field.
Exceptional interpersonal and communication skills.
Strong problem-solving and analytical abilities.
Client-centric mindset with a passion for delivering exceptional service.
Ability to understand a client needs and translate the needs to actionable plans.
Results-oriented with an ability to work independently as well as part of a team.
Physical Requirements:
Prolonged periods sitting at a desk and working on the computer.
Occasional walking between facilities.
Occasional lifting, pushing, pulling up to 15 lbs.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Customer Success Manager
Cincinnati, OH jobs
As a Customer Success Manager at Encore, you will play a pivotal role, working closely with Account teams, Clients, Service Delivery, and internal teams to ensure continued success with our clients. You will hold a leadership position, collaborating closely with Account teams, clients, and Service Delivery team. Your deep understanding of IT Managed services will play a pivotal role in driving operational excellence, client satisfaction, and strategic improvements within our managed services portfolio.
Responsibilities:
Program Leadership:
• Provide strategic direction and leadership for the IT Managed Services program.
• Oversee the planning, execution, and delivery of managed services, ensuring alignment with
• organizational objectives.
Client Relationship Management:
• Build and maintain strong relationships with clients to understand their IT needs and ensure delivery meets or
exceeds expectations.
• Act as the primary point of contact for client escalations and issue resolution.
Service Delivery Excellence:
• Define and enforce service level agreements (SLAs) for managed services.
• Monitor and optimize service delivery processes to ensure efficiency and quality.
• Implement best practices and industry standards for IT service management.
Team Collaboration:
• Collaborate with cross-functional teams, including technical teams, sales, and support, to ensure seamless service
delivery.
• Foster a collaborative and high-performance culture within the managed services team.
Financial Management:
• Manage the financial aspects of the IT Managed Services program, including budgeting, forecasting, and cost
optimization.
• Ensure the program is financially viable and meets profitability targets.
Continuous Improvement:
• Identify opportunities for process improvement and innovation within the managed services program.
• Implement initiatives to enhance service delivery efficiency and effectiveness.
Risk Management:
• Proactively identify and mitigate risks related to service delivery, security, and compliance.
• Develop and implement risk mitigation plans to ensure uninterrupted service.
Other duties as assigned.
Qualifications:
• Bachelor's degree in Information Technology, Business, or more than 5 years of experience leading managed
services clients. (Relevant certifications (e.g., PMP, ITIL) is a plus.)
• Proven experience in leadership, particularly in IT managed services.
• In-depth knowledge of IT service delivery models, best practices, and emerging trends.
• Strong client-facing and interpersonal skills with the ability to build and maintain relationships.
• Demonstrated ability to lead and motivate cross-functional teams to achieve program objectives.
• Financial acumen with experience in budgeting and financial management.
• Strong problem-solving skills and the ability to make informed decisions in a fast-paced environment.
• Excellent communication skills, both written and verbal.
Physical Requirements:
• Prolonged periods sitting at a desk and working on the computer.
• Occasional walking between facilities
• Occasional liftin pushing, pulling up to 15 lbs.
• Hybrid position - in office and remote workdays
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
IT Sales Executive
Cleveland, OH jobs
Hi,
We at Yash Technologies are looking for IT Sales Executive, if you are looking for new opportunity, please share your updated resume.
Description:
YASH Technologies is a 25+ year-young company with a goal to quadruple our revenue in the next 4 years. The kind of energy typical in a start-up, mixed with a strong foundation is what you will get to see at YASH today. As they say, what got you this far is not enough to get you to the next big milestone; and we are at that inflexion point. As a part of our growth plans, we are in the process of building on our strengths, while changing the way we operate internally and how we serve our customers. We are hiring our future leaders and actively seeking individuals with leadership skills who want to be part of a great growth story.
We help our customers address their digital transformation challenges. With a customer-centric approach, YASH has earned the trust of clients globally and is the "Digital Partner of choice" for 75+ global F500 companies. YASH combines consulting, technology, advisory, and outsourcing services to empower clients to achieve unprecedented performance and revenue growth. The company is passionate about driving customer success, engaging with associates, and giving back to communities.
Role Description
This is a full-time role for a Sales Executive at YASH Technologies . As a Sales Executive, your understanding of broad business processes and your depth of technical understanding of IT Services makes you a perfect candidate to understand customer business processes, identify their problem areas and help solve those problems using YASH Technologies service offerings.
You will undergo an extensive YASH technology services training program and will be actively coached / mentored in YASH Account Management and Sales methodologies. You will be assigned to a specific market and will be responsible for few existing customers and expected to acquire new customers.
Qualifications
• Bachelor's degree in STEM subjects. Postgraduate degree in business (MBA) preferred.
• Strong understanding and awareness of IT services
• Strong communication and negotiation skills
• Ability to build and maintain client relationships
• Experience in the technology industry, preferably in consulting or IT services
• Knowledge of digital transformation trends and technologies
• Ability to work independently and as a part of a team
• Excellent organizational and time management skills
PA-RM-Q4-R001 Principal Client Relationship Executive
Remote
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Principal Client Relationship Executive
Location: New York, NY | Hybrid or Remote
Get To Know The Team:
As a Principal Client Relationship Executive within US Global and Investor Distributions Solutions, you will build and maintain effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers for an assigned group of customer accounts with our US mutual funds, Brokerage, and or retirement client population. In this role, you will identify, develop and create demand for the organization's products and services by raising their profile with customers. Ideally, you will expand and grow the relationships by increasing product and service offerings as well as conducting regular status and strategy meetings with the customer's senior management to understand their needs in order to link them to the organization's product/service strategies. You will do this by working with a highly confident team dedicated to providing exceptional support to our clients and prospects.
Why You Will Love It Here!
Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
Your Future: 401k Matching Program, Professional Development Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
Training: Hands-On, Team-Customized, including SS&C University
Extra Perks: Discounts on fitness clubs, travel and more!
What You Will Get To Do:
Accountable for strategic client relationship management, client account planning, managing client expectations, developing client solutions, and ensuring that the work performed meets or exceeds contract and service level obligations.
Negotiate contracts and schedules on behalf of SS&C and grow the revenue attained across their client portfolio.
Facilitate teams assembled to address a client's business need and ensure that the recommended solutions are successfully implemented.
Meet with executives and upper management at client organizations to understand the client's business strategies and share this information with key executives in our organization.
Collaborate with clients to identify areas to improve a client's business or introduce an SS&C solution that aligns with and improves the client's ability to achieve their strategic objectives.
Coordinate with Corporate FP&A team to provide analytical support and explanations for quarterly results, budgets, and forecasts.
Develop and deliver complex business presentations to senior leadership internally and externally.
Proactively participate in modeling and due diligence in support of business strategy, partnerships, and acquisitions.
Partner with the business in any pricing or product design changes and/or decisions.
Manage designated client strategic partner relationships with SS&C.
Partner with sales and marketing leadership to align on strategies, renewal forecasting, coverage plans, and account risk and opportunities.
What You Will Bring:
Proven track record in client relationship management, service delivery and/or sales of technology products and services.
Comprehensive and current knowledge of financial industry trends.
Superior knowledge of products, services, functions and principles in the Financial Services field, including but not limited to mutual funds, retirement, asset management, alternatives, brokerage, and customer service.
Superior negotiation and presentation skills in both internal and external settings at the senior executive level.
Masterful organizational, communication, and leadership skills, demonstrated by previous professional success.
Strong contract management and negotiation skills with a high close rate.
Ability to foster and develop partnerships across the enterprise.
Ability to network, partner, and influence leaders in various parts of the organization to move the business forward.
Ability to manage multiple high priority items at one time.
Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ ************************
#LI-AD2
#LI-Hybrid
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Auto-ApplyClient Executive, GTS
Remote
This Client Executive role is responsible for setting strategy for major regional accounts which are of substantial strategic and revenue generating importance. This position is typically focused on a small number of strategic accounts (large, multi-national companies) and is responsible for driving new business within these, carrying a sales quota aligned with the specific accounts.
What you'll do:
Responsible for directing strategy for large, strategic accounts including driving and coordinating executed selling and relationship activities
Responsible for detailed understanding of large account client business strategy, drivers, goals and initiatives and translating these into Gartner selling opportunities
Establish and maintain executive relationships with clients to become the trusted advisor
Account management with outcome of increased customer satisfaction and increase in retention & account growth
Quota responsibility aligned to a specific strategic accounts
Mastery and consistent execution of Gartner's internal sales methodology
Proficient in large account planning and understanding of territory management
Manage forecast accuracy on a monthly/quarterly/annual basis
Maintain competitive knowledge & focus
Fiscal responsibility with regards to expense management
In-depth knowledge of Gartner's products and services
What you'll need:
10-15 years external experience with proven success in consultative sales, preferably experience in high technology (services, software or hardware)
Ability to prospect and manage C-level and senior level relationships within large multi-national companies
Strong demonstration of intellect, drive, executive presence, sales acumen
Proven experience building excellent client relationships, offering value added, insightful and strategic insight into their business
Proven ability to understand enterprise-wide issues and to structure innovative, integrated solutions that provide IT decision support to global companies
Comprehensive understanding of technology buying centres
Extensive and relevant industry knowledge, specific to vertical markets per territory
Strong computer proficiency
Excellent written and oral/presentation skills
Ability to develop and conduct effective presentations with contract decision makers (C-level)
Knowledge of the full life cycle of the sales process from prospecting to close
Language requirements as determined by territory needs
Bachelor's degree preferred
Master's or advanced degree a plus
What you will get:
Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 144,000 USD - 194,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at ***************** or by sending an email to ApplicantAccommodations@gartner.com.
Job Requisition ID:104561
By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
Gartner Applicant Privacy Link: *************************************************
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Auto-ApplyEnterprise Client Success Executive, JAPAN
Remote
Description What We're Looking For:Join us as an Enterprise Client Success Executive, where you'll play a crucial role in driving value and fostering long-term partnerships with our esteemed clientele. As a CSE, you'll be at the forefront of the post-sale lifecycle, dedicated to ensuring the success of our customers' investments, aligning with their business objectives, and facilitating organizational growth. Your primary focus will be on nurturing relationships with key stakeholders, serving as a trusted advisor to our customers, and deeply understanding their unique business needs. By leveraging your expertise and insights, you'll guide our clients towards achieving their KPIs, driving retention, renewal, and growth across your portfolio. At Meltwater, we believe in personal and professional growth, and as an Enterprise Client Success Executive, you'll have access to a supportive ecosystem that promotes mentorship, skill development, and inclusive leadership. Join our team of experienced professionals and accomplished leaders as we embark on a journey of continued success and client satisfaction. What You'll Do:
Collaborate closely with internal teams to align account activities with each customer's unique business case and strategic objectives.
Execute meticulously on agreed-upon plans, adhering to mutually agreed timelines with the customer.
Develop and maintain comprehensive joint impact plans for your top accounts within your portfolio, ensuring ongoing alignment and value delivery.
Proactively inform and guide customers on new features and releases to enhance their experience and maximize value.
Monitor adoption and utilization trends, offering tailored recommendations based on each customer's evolving business needs.
Identify potential renewal risks and retention challenges, collaborating closely with internal and sales teams to secure successful renewals.
Identify opportunities for upselling and expansion, enabling named Account Executives to drive growth effectively.
Conduct regular, insightful customer business reviews to foster transparency, alignment, and mutual success.
Act as the primary advocate for customers, channeling their feedback and insights to drive continuous improvement across all areas, including product development and service delivery.
What You'll Bring:
A Bachelor's degree or higher is preferred for this role.
An extensive professional history spanning 7-10+ years, showcasing a diverse array of experiences in roles such as Management Consulting, Customer Success, Account Management, Business Development, or other client-facing positions.
Demonstrated proficiency in effectively managing complex, multi-divisional, and multi-geographical client portfolios.
A talent for seamless collaboration with cross-functional teams, including Sales, Product, Marketing, and Services, driving collective success.
Thrive in fast-paced environments, exhibiting agility in multitasking and embracing diverse responsibilities.
Exhibit industry-specific expertise in areas such as media monitoring, SaaS, PR, or Marketing.
Bonus points for previous experience in Project Management, enriching your profile.
Excellent written and verbal communication skills in Japanese and English.
Openness to embrace our hybrid work schedule, requiring presence in the office one day per month.
The ability to legally work in the country of hire is required for this position.
What We Offer:
Enjoy 20 days of annual paid time off plus an additional day off on your birthday!
Monthly wellness allowance to support your commitment to a healthy lifestyle.
Comprehensive health insurance tailored for you, complete with an annual health check.
Employee assistance programs covering mental health, legal, financial, wellness, and behavior areas to ensure your overall well-being.
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Benefit from our family leave program, which grows with your tenure at Meltwater.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Where You'll Work: Japan, Tokyo, Shibuya-ku, Ebisu 1-18-18, Tokyu Fudosan Ebisu Bldg. 5F Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes alongthe way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
Auto-ApplyEnterprise Client Executive
Remote
Interested in working for a company that provides you a chance to grow professionally, give back to society, and make money doing it? If so, Level Access may be the right company for you.
Level Access helps companies design and enhance their IT systems - including websites, web applications, software, hardware, and services - so they are usable by people with disabilities. In the same way that buildings must conform to the Americans with Disabilities Act (ADA) modern web sites and applications must be accessible to people with disabilities or face legal liability. Level Access allows organizations to address these risks through software, training, and consulting solutions. This ensures that people with disabilities have equal access to, and use of, IT systems. With over 1000 public and private sector customers, Level Access is the leader in the growing field of accessible IT solutions. Level Access's flagship product offering, AMP (Accessibility Management Platform), is the industry's first on-demand solution that integrates the business and technical aspects of complying with regulations such as Section 508, ADA, and WCAG.
Role Overview:
We are seeking a seasoned Enterprise Client Executive to drive growth and success across our largest enterprise accounts and high-potential prospects. This role encompasses the full customer lifecycle, from prospecting to new logo win to renewal, with a focus on expanding relationships and revenue within large US corporations and their subsidiaries.
As an Enterprise Client Executive, you will own a Recurring Book of Business metric and an Incremental New Business metric, contributing to the acquisition, growth, and retention of our most strategic clients. You'll work in close partnership with cross-functional teams, including Solutions Engineers, Customer Success Managers, Professional Services Delivery Consultants, Sales Development Representatives and Field Marketing.
Key Responsibilities:
Territory Management: Manage a portfolio of strategic enterprise accounts and high-potential prospects. Develop account strategies to maximize growth and renewal opportunities.
Customer Lifecycle Management: Own the full lifecycle of the customer journey, including:
Prospecting and pipeline development
Opportunity management and qualification
Pitch and proposal development
Closing new business opportunities
Seamless handoff to onboarding and enablement teams
Managing the renewal process to ensure high retention rates
Collaboration: Partner with internal teams, such as Solutions Engineers, Customer Success, and Marketing, to deliver tailored solutions that drive customer outcomes.
Relationship Building: Cultivate strong relationships with key stakeholders across client organizations, including C-suite executives.
Market Expertise: Stay informed about industry trends, competitive landscape, and customer challenges to position our solutions effectively.
Performance: Consistently achieve or exceed sales targets for recurring revenue and incremental growth.
Opportunity Hygiene: Ensure CRM systems are up-to-date with accurate opportunity records, enabling effective forecasting and visibility into pipeline health.
Qualifications:
Experience: 5+ years of successful experience selling recurring software and professional services to enterprise clients.
Track Record: Demonstrated proficiency in achieving and exceeding quotas or annual sales plans. History of managing on-time renewals or driving improvements in net revenue retention. Proven success in developing and executing account strategies that result in measurable growth.
Strategic Sales: Expertise in managing large accounts, including cross-sell/upsell and renewal strategies.
Collaboration: Proven ability to work cross-functionally with diverse teams.
Communication: Excellent written and verbal communication skills, with the ability to present complex solutions effectively.
Self-motivation: Strong ability to work independently, prioritize effectively, and manage multiple initiatives in a fast-paced environment.
Tools: Proficiency in CRM systems and sales enablement tools (e.g., Salesforce, LinkedIn Sales Navigator).
Travel expectation: Availability to travel up to 50%. Likely 30% in practice, but plan to spend time with customers and partner in person over time.
Preferred Qualifications:
Experience working with multinational corporations or organizations with complex subsidiary structures.
Familiarity with marketing technology and/or digital experience software. Selling into the office of Chief Marketing Officer, Digital Experience Officer and/or Dev Ops teams.
Application Process
This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience. Please submit your cover letter and resume for immediate consideration.
Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2025, Level Access. All rights reserve
Auto-ApplyAssociate Client Executive
Atlanta, GA jobs
Veriforce is the fastest-growing SaaS-technology and services company in the global supply chain risk management market. We help industry-leading companies create and maintain operating cultures and work environments that optimize safety, promote sustainability, and foster collaboration across a broad spectrum of internal and external stakeholders. What separates Veriforce from the rest is our people. We hire highly-intelligent, growth-minded individuals that team well and continuously look for new, better ways of solving business challenges.
Are you a driven, client-focused sales professional looking to grow your career in a high-impact industry? Veriforce is seeking a motivated and results-oriented Sales Executive to join our expanding sales team. This role is a unique opportunity to contribute to our revenue growth by identifying and cultivating new business opportunities, initiating meetings with prospective clients, and building strong, lasting relationships with the downstream, chemical, and petrochemical industries.
As an Associate Client Executive, you'll work directly with senior Account Executives and cross-functional teams to help clients meet their safety and compliance goals. This is a client-facing, consultative sales role ideal for someone with 1-2 years of B2B sales experience who's eager to grow in outside sales and thrives in a fast-paced, dynamic environment. Priority will be given to candidates with experience selling in the utilities industry.
What You'll Do
Generate new business opportunities through outbound outreach, social media, industry events, and personal networks
Collaborate with senior Account Executives to develop tailored solutions for each client
Attend trade shows and industry events to build relationships and stay informed on market trends
Maintain expert-level knowledge of Veriforce's safety and compliance solutions
Accurately manage sales pipelines, forecasts, and activities in Salesforce CRM
Consistently meet or exceed assigned sales targets and KPIs
Deliver exceptional customer experience from first contact through deal close
Learn client business models and identify opportunities to deliver value
Travel regionally for client meetings, site visits, and events
What We're Looking For
Bachelor's degree in Business, Sales, Marketing, Communications, or a related field (preferred)
1-2 years of B2B sales experience, ideally in energy, utilities, telecom, or industrial sectors
Proven ability to achieve or surpass sales goals
Excellent communication and relationship-building skills, with confidence engaging executive stakeholders
Strong skills in prospecting, consultative selling, and deal-closing
Proficiency with Salesforce or similar CRM platforms
Highly motivated, organized, and proactive self-starter
Here are just a few of the great reasons you should join our team!
We are mission-focused and mission-driven to help bring worker home safe every Our training products and compliance platform help keep workers safe.
Work with a global team! We have colleagues and customers across North America and overseas.
Veriforce is a great place to work! Our leaders and teams cite culture as one of the top reasons this is a great place to
Veriforce provides
100% paid employee medical and dental insurance
Monthly contributions to Health Savings Accounts
A 401(k) match that is immediately fully vested
Outstanding time off benefits
Paid time off for volunteer activities
Remote work
All job offers will be contingent on successful completion of a drug screen and background check.
Auto-ApplyClient Engagement Executive
Remote
Worker Type:
Employee
At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:
HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION
Position Summary:
The Sr. Account Manager, known as Client Engagement Executive at Ensono, is accountable for the growth of Ensono clients. The Client Engagement Executive ultimately owns the client relationship and will identify and leverage company-wide resources to address client satisfaction, growth, renewal, risk, or opportunity. This role is responsible for developing meaningful client relationships that will enable growth and clients for life. This role is responsible for driving profitable growth from the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. Although this role is an individual contributor role with no direct reports, the Client Engagement Executive is expected to work cross-functionally with various teams across Ensono, to include Service Delivery, Pricing, and Solutions Engineering, to grow existing Ensono client accounts.
What You Will Do:
Be the Client's main point of contact at Ensono, responsible for the commercial relationship with the client and maximizing current service portfolio with the client by:
Owning executive relationship map & expansion of key technical and business relationships
Whitespace growth of existing services
Striving for a mix of Ensono products and services vs. single service
Building key partnership and alliance relationships that impact the client or Ensono's ability to grow and transform (e.g., with the Dell, AWS, MSFT account managers for the client)
Managing messaging to the client on operational stability via active partnership with Service Delivery Management
Enabling and selling new services sales across the client's IT landscape
Understand client's competitive services landscape for Ensono whitespace services
Leverage Advisory & Consulting and Specialist team to identify client needs and build services growth plan by account
Identifying and engaging in client's cloud and transformation strategy
Introducing cloud native development practice areas
Responsible for account plan, account strategy, account services growth plan, and SFDC data stewardship on the account
Bring the right Ensono relationships to the client on a regular basis
Weekly internal client status and opportunity reviews
Monthly business reviews with the client and Ensono account team
Quarterly business reviews with client and Ensono account team
Manage Ensono Executive sponsor program by client
Be Accountable to bring the right technical and sales specialist roles to new service opportunities
Engage, be curious, drive positive disruption across the clients' IT teams: infrastructure, applications, business units
Listen and help clients in their transformation goals (i.e., get to the cloud, develop new apps, data strategies, data center consolidation, MF application modernization)
Maintain client relationship map including key competitors and their client sponsors
Partner with SDM team to analyze, prioritize & communicate client health and CSAT to key stakeholders
Use data and influence to highlight and escalate service delivery issues that are getting in the way of client/ account growth
Accountable for driving MBR and QBR
Actively influence the SDM team and other Ensono resources to address operational and commercial challenges, and ensure they are communicating resolution status to client. Service Delivery Leads are fully accountable and responsible for deployment, service quality and proactive recommendations.
We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.
Required Qualifications:
Bachelor's degree from a four-year college or university or equivalent work experience
10-15 years of sales experience
Demonstrable experience in enterprise-scale solution selling.
Understanding of the managed services marketplace - key players, competitive strengths, and weaknesses, etc.
Experience working in a matrixed sales environment
Experience in managed services and consultancy sales preferred.
Demonstrable experience of successfully navigating mid- and large-sized enterprises to drive IT and business-led opportunity creation.
Preferred Qualifications:
Experience in public sector sales
Independent and self-directed
Resourceful and confident under pressure
Presentation & communication skills
Strong management and business skills
Strong empathy, self-awareness, and interpersonal skills
Curious and driven to deeply understand clients' business and objectives and make appropriate recommendations.
Able to challenge the status quo.
Why Ensono?
Ensono is a place to make better happen - for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.
We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on client site, you can choose to work from home or in our Ensono offices.
Unlimited Paid Days Off
Two health plan options through Blue Cross Blue Shield
401k with company match
Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
Depending on location, ability to take advantage of fitness centers
Wellness program
Flexible work schedule
Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found on OFCCP's website.
If you need accommodation at any point during the application or interview process, please let your recruiter know or email ******************************.
Required Qualifications
· Bachelor's degree from a four-year college or university or equivalent work experience
· 10-15 years of sales experience
· Demonstrable experience in enterprise-scale solution selling
· Understanding of the managed services marketplace - key players, competitive strengths, and weaknesses, etc.
· Experience working in a matrixed sales environment
· Experience in managed services and consultancy sales preferred
· Demonstrable experience of successfully navigating mid- and large-sized enterprises to drive IT and business-led opportunity creation
Other Qualifications
· Independent and self-directed
· Resourceful and confident under pressure
· Presentation & communication skills
· Strong management and business skills
· Strong empathy, self-awareness, and interpersonal skills
· Curious and driven to deeply understand clients' business and objectives and make appropriate recommendations
· Able to challenge the status quo
Primary Location City/State:
Homebased - Downers Grove, IL - Finley, Illinois
Additional Locations (if applicable):
Ensono is an Equal Employment Opportunity Employer. Ensono provides equal employment opportunities to all qualified applicants without regard to race, color, religion, national origin, ancestry, citizenship status, sex, marital status, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, military status, or any other status protected by applicable law.
Auto-Apply
Shape the Industry and Your Career
At Cytora, now an Applied Systems company, we're transforming how insurers and brokers connect, operate, and grow. Our AI-powered platform is driving smarter decisions, greater efficiency, and seamless collaboration across the global insurance ecosystem. As we accelerate digital transformation, we're looking for curious, collaborative minds ready to help shape what's next. If you're energized by innovation and inspired by impact, your future starts here.
Position Overview
We're looking for a Client Executive to join our Cytora account management team in North America. You'll work alongside teammates who value diverse perspectives, embrace bold thinking, and rally around shared goals. This role offers the chance to solve meaningful challenges, contribute to cutting-edge AI solutions, and grow in a culture that celebrates both individual and team success.
What You'll Do
Manage a book of strategic carrier/broker accounts and be the primary post-sale point of contact.
Understand each customer's underwriting and claims workflows and identify where Cytora fits; drive adoption by showing how Cytora becomes part of that day-to-day process.
Track adoption and total contract utilization against targets; flag gaps and execute on actions to drive utilization.
Broaden the support network within each client by identifying and developing new relationships from senior stakeholders to project teams across underwriting, operations and IT.
Run QBRs / executive business reviews to ensure strategic alignment with each client, prove value delivered and align on mid-term partnership expansion plans. Identify competitive/attrition risks early and drive recovery plans; document discovery that informs renewal and expansion strategy.
Create references and stories (case studies, joint talks) as wins land; partner with Marketing to amplify outcomes.
Multithread senior relationships (CUO, CIO, UW Ops, IT) and run focused platform walk‑throughs; explain LLMs, data flows, and APIs in plain language tied to underwriting/ops value.
Travel as needed (up to 50%) for onsite workshops, enablement, QBRs, and executive sessions.
What You Bring
4-7+ years in Account Management / Customer Success in commercial insurance with insurance/Insurtech experience.
Strong relationship management skills - you can build trusted senior relationships (underwriting, operations, IT) and you're comfortable leading QBRs / exec readouts.
Workflow-minded: you can sit with a customer, understand how submissions/intake/triage works today, and show where Cytora fits so it becomes part of the daily process.
Product & AI fluent: able to deliver targeted demos and communicate clearly about LLMs, data flows, and APIs-always connecting tech to underwriting/ops value.
Cross‑functional orchestrator: partners smoothly with Sales, Delivery, Support, Security, and Legal on escalations and expansions.
Bachelor's degree or equivalent experience.
Why Cytora
We're building the future of insurance and we're doing it together. At Cytora, now an Applied Systems company, we're driven by a shared mission to transform the industry through AI-powered solutions that deliver smarter decisions, stronger connections, and better outcomes.
We foster a culture that values who you are and recognizes that you're more than your role: you're a teammate, and you matter. We thrive on the strength of our diverse experiences and celebrate the uniqueness each person brings to work every day.
We believe flexibility fuels performance. Whether remote, hybrid, or in-office, we empower our teams to work in ways that work best for them.
Here's what you can expect when you join us:
Competitive salary + OTE.
Flexible working and remote options.
Professional development budget & conference access.
Annual company retreats.
A mission-driven culture that puts people first.
Learn more about the people behind our products at *************************************
Location
US based with travel within North America.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
#LI-Remote
Auto-ApplyRegional Channel Manager/Executive (South Central - TX)
Remote
At Promethean... We're on a mission to transform the way people learn and collaborate around the world. For over 25 years, we've been empowering educators, innovators, and business leaders with our award-winning interactive displays and software solutions that transform learning and workspaces into connected, creative environments.
Our company is rooted in our values, igniting a culture that fosters collaboration and innovation, as well as promoting an inclusive environment. As a global leader in edtech, we are also passionate about four key areas where we can make a difference: growing access to technology for underserved communities, encouraging our employees to take an active role in improving our world, promoting diversity and inclusion, and reducing our carbon footprint. Discover more about our corporate social responsibility initiatives.
As a member of #TeamPromethean, you'll have the opportunity to change lives with technology and directly impact education and the workplace for countless people every day. If you're passionate about education, collaboration, and making a positive global impact, we want to hear from you. Join us on our mission to transform the world, one student, one teacher, and one community at a time.
Promethean is actively looking for collaborators, the inspired and the inspiring! We want people who are risk-takers, high performers, those looking to work at a cutting-edge technology company that enriches the lives of people and organizations across the globe. Promethean has an excellent opportunity for a Regional Channel Manager. This is an outside sales position responsible for aligning closely with our reseller and distribution partners to land and expand new business across all vertical markets. This position will establish and maintain strong business relationships with key decisions makers at end user and partner accounts. The right candidate will have a strong understanding of Prometheans' entire line of hardware and software solutions and will be able to effectively position Promethean against the competition.Responsibilities:
Strong ability to create and execute account plans and exceed targets and quotas.
Serve as the primary point of contact for regional partners, resolve issues and conflicts, and provide an overall excellent customer experience.
Tasks to be performed include pipeline management, forecasting and market fund development activities that drive brand awareness regionally.
Interface directly with the reseller, distributor and end customer.
Collaborate cross-functionally with sales, marketing, operations, and finance to ensure partner success and execute on goals.
Lead partner quarterly business reviews and performance tracking.
Deliver training to partner sales and technical teams to ensure knowledge of the complete portfolio of Promethean products and solutions.
Experience with Salesforce, partner portals, and performance dashboards.
Requirements:
Minimum 8-10 years of outside selling experience in the technology hardware and software space.
Direct experience and a strong understanding of A/V technology integration partners.
Thorough grasp of sales enablement, pipeline generation, and value-based partner engagement.
Business back-ground preferred with problem-solving skills and the ability to analyze data and overcome sales objections.
Must be able to make professional and compelling presentations and communicate effectively to small and large audiences and have excellent time management skills.
Experience with Salesforce, partner portals, and performance dashboards.
Highly organized, exceptional time management skills, self-directed, and comfortable operating in a fast-paced, high-growth environment.
Willingness and ability to travel up to 50%, overnight stays required.
Bachelor's degree preferred.
Base Range: $88,000 - $121,000 + Commission EligibleFor business reasons, Promethean does not employ individuals who work remotely in San Francisco, San Jose or Oakland.
Promethean provides a comprehensive and competitive benefits package that offers the flexibility and security to thrive both inside and outside of work.
Our benefits include: · Medical, Dental, and Vision Insurance · Spending Accounts (FSA and HSA) · Disability Programs · 401(k) Retirement Plan with Matching · Generous PTO and Holidays · Paid Maternity and Parental Leave Program with Child Care Subsidy · Paid Volunteer Time Off · Reward and Recognition Program · Well-Being Programs (For example, company-wide health challenges) · And more!
Promethean is honored to be an equal opportunity workplace. We realize that by creating teams rich in diverse thoughts and experiences, our people, company and customers are free to thrive. We are committed to providing equal employment opportunities regardless of race, color, national origin, religion, creed, genetic information, sex (including pregnancy, sexual orientation or gender identity), age, marital status, disability, military or veteran status; or any other protected classifications or characteristics under applicable local laws. In addition, Promethean values privacy and the protection of personal information.
For information regarding personal information we collect and our use of such data please see our privacy policy: **********************
Please contact ****************************** if you have an accessibility request at any point during the hiring process. #Promethean #EdTechJobs
Auto-ApplyClient Engagement Executive
Columbus, OH jobs
Client Engagement ExecutiveRemote - United StatesJR012568 At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things** **_!_** We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.
We can **Do Great Things** because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.
Honesty
Reliability
Curiosity
Collaboration
Passion
**About the role and what you'll be doing:**
As a Client Engagement Executive, you will be the primary account executive responsible for cultivating and expanding strategic relationships with Ensono's insurance clients. You will drive profitable growth, leverage company-wide resources to address client satisfaction, ensure world-class delivery, identify account risks and growth opportunities, and position Ensono as a trusted partner for your clients' digital transformation journey. Although this role is an individual contributor role with no direct reports, the Client Engagement Director is expected to work cross-functionally with various teams across Ensono, to include Service Delivery, Pricing, and Solutions Engineering, to manage and grow existing Ensono client accounts.
**Key areas of focus & responsibilities:**
**Client Relationship Management**
+ Serve as the client's main point of contact at Ensono, responsible for the commercial relationship, owning the executive relationship map, and expansion of key technical and business relationships.
+ Expand key technical and business relationships, maximizing the current service portfolio and driving whitespace growth across Ensono products and services.
+ Build and nurture partnerships and alliances (e.g., Dell, AWS, Microsoft, IBM) that support client transformation and growth.
+ Partner with Service Delivery Team (SDM) team to analyze, prioritize & communicate client health and satisfaction to key stakeholders, utilizing data and insights to highlight and ensuring resolution of service delivery issues.
+ Bring the right Ensono relationships to the client, facilitating weekly internal status reviews, monthly business reviews, and quarterly business reviews with both client and Ensono account teams.
**Strategic Account Growth**
+ Drive profitable revenue growth within the client account, including expanding the portfolio of services beyond the initial new logo acquisition (typically, new logos will be heavily mainframe scope).
+ Enable and sell new services across the client's IT landscape, understanding competitive services and identifying whitespace opportunities.
+ Collaborate with technical sales specialists, advisory, and consulting teams to uncover client needs and position Ensono's solutions for maximum impact.
+ Engage in client cloud and mainframe transformation strategies, introducing cloud-native development practices.
+ Drive positive disruption and curiosity across client IT teams (infrastructure, applications, business units).
+ Own the account plan, strategy, services growth plan, and Salesforce (SFDC) data stewardship for assigned accounts. Manage the Ensono Executive Sponsor program for each client.
**Sales Pipeline Management**
+ Build and manage a robust sales pipeline to achieve assigned quota and revenue goals.
+ Proactively identify, qualify, and develop new business opportunities within assigned accounts and targeted prospects.
+ Maintain accurate opportunity data in SFDC, ensuring effective pipeline management and accurate forecasting.
+ Regularly review and update account plans, stakeholder maps, and opportunity status with internal teams and leadership.
**Travel Requirement**
+ Willingness and ability to travel up to 50% of the time to meet with clients and internal teams.
**We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.**
**Required Qualifications**
+ Bachelor's degree from a four-year college or university or equivalent work experience
+ 15+ years of sales experience
+ Demonstrable experience in enterprise-scale solution selling, preferably in the insurance or financial services industry
+ Strong understanding of the regulatory and compliance environment for Insurance companies
+ Demonstrable revenue growth within enterprises that generate $2B-$15B in annual revenue
+ Understanding of the managed services marketplace - key players, competitive strengths, and weaknesses, etc.
+ Experience working in a matrixed sales environment
+ Experience in managed services and consultancy sales preferred.
+ Demonstrable experience of successfully navigating mid- and large-sized enterprises to drive IT and business-led opportunity creation.
**Other Qualifications**
+ Independent and self-directed
+ Resourceful and confident under pressure
+ Presentation & communication skills
+ Strong management and business skills
+ Strong empathy, self-awareness, and interpersonal skills
+ Curious and driven to deeply understand clients' business and objectives and make appropriate recommendations.
+ Able to challenge the status quo.
**Why Ensono?**
Ensono is a place to make better happen - for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.
We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.
Some of our benefits include:
+ Unlimited Paid Days Off
+ Three health plan options through UMR
+ 401k with company match
+ Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
+ Paid Maternity Leave, Paternity Leave, and Sabbatical Leave
+ Education Reimbursement, Student Loan Assistance or 529 College Funding
+ Enhanced fertility coverage
+ Wellness program
+ Flexible work schedule
+ Depending on location, ability to take advantage of fitness centers
As of the date of this posting, a good faith estimate of the current pay scale for this role is $160K to $190K annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include a role-based, sales-incentive plan, and an equity grant under our Associate Equity Appreciation Program.
Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.
Pay transparency nondiscrimination statement/posting OFCCP's pay transparency policy can be found on OFCCP's website (*********************************************************************************************** .
If you need accommodation at any point during the application or interview process, please let your recruiter know or email ****************************** .
JR012568
Strategic Account Services Manager (Remote)
Remote
Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.
At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.
We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.
Reporting to the Director, Strategic Account Services, the Strategic Account Services Manager plays a key role in ensuring customer success for Availity's most strategic payer partners. You will act as a trusted advisor, driving engagement, growth, and satisfaction through strong relationship management, strategic thought leadership, and operational excellence. In this role, you will represent the voice of the customer internally - and Availity's mission externally - while collaborating cross-functionally to deliver value and innovation.
Some travel may be required.
Sponsorship, in any form, is not available for this position.
Why you will love working on this team:
A fast-paced, flexible, and collaborative environment where you can bring your authentic self every day.
Exposure to multiple business areas across Availity - a great career path toward future Account Management and leadership roles.
A supportive culture that celebrates teamwork, creativity, and client success.
To be qualified for this role you:
Have at least 3 years of account OR customer management experience in healthcare, payer, provider relations, or technology environment, with experience in sales or solution selling.
Have an associate degree in Business, Finance, Marketing, or equivalent work experience, bachelor's degree a plus.
Have strong interpersonal skills. Experience facilitating meetings and engaging with multiple stakeholders at all levels of the organization is vital.
Team player that works in support of others and in close collaborative partnership.
Have knowledge of healthcare payer processing, provider/hospital office operations, customer service and IT operations.
Are a problem-solver who listens to business problems and can provide potential solutions.
You have exceptional customer service skills.
Have strong analytical and research skills.
Highly motivated, self-starting, and proactive - not reactive.
Have demonstrated ability to use discretion and make sound decisions.
Have HIPAA (Health Insurance Portability and Accountability Act) knowledge.
What sets you apart:
You thrive in fast-paced, evolving environments.
You manage complex projects from start to finish while maintaining high standards of quality and execution.
You're experienced with tools like Salesforce, Jira, Gainsight, and Confluence to drive efficiency and insight.
What you will be doing:
Supporting the relationship between complex assigned accounts and Availity, and acts as a point of contact for accountability, issue escalation/resolution, and product implementations.
Supporting aspects of the re-contracting process including pricing, proposal, administration functions, preparation for negotiations and customer presentations.
Obtaining, utilizing, and accurately summarizing key competitive data to affect positive account growth.
Working with cross functional teams to coordinate and implement new functionality for assigned payers.
Staying current on industry and competitive trends and applies knowledge of marketplace to account planning processes.
Identifying and coordinating marketing, management, and technical resources necessary to achieve existing account up-sell objectives.
Communicating with accounts on a regular basis based on tier structure and need, via newsletters, email, phone, and/or face to face meetings.
Consults with Health Plan customers to identify and qualify opportunities to up-sell new products or services
Monitoring and supports retention through volume analysis and account penetration.
Reporting regularly on the progress and accomplishment of stated goals by updating metrics that track results.
Building strong inter-departmental relationships to achieve individual and Account Management team objectives.
Establishing, maintaining, and updating Relationship Account Plans with all assigned accounts.
Availity culture and benefits:
Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!
Culture is important to us and there are many ways for you to make your mark here!
We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.
Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
Interested in furthering your education? We offer education reimbursement!
Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.
Next steps:
After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.
Interview process:
Recruiter Resume Review
Manager Resume Review
Recruiter Phone Screen
Manager Video Interview
Panel Video Interview
Video Camera Usage:
Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.
Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.
Disclaimers:
Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.
Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at
***************************
.
Click the links below to view Federal Employment Notices.
Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers
Auto-ApplyEnterprise Client Executive
Findlay, OH jobs
This sales position is responsible for selling managed and professional services, as well as products and services related to both cloud and on-premises infrastructure. The products and services focus will be on managed service bundles and net new client development. This position will focus on enterprise and SMB accounts to grow and nurture new clients. Building relationships and selling solutions to C-suite contacts is also critical. This position works remotely and requires both remote and in-person meetings with prospects and current customers. A passion for meeting new people, finding new business, and closing sales is a must.
Manager of Account Executives (SMB) (Position located in DC) (Hybrid)
Arlington, VA jobs
Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
Arlington positions open to candidates located in the Washington, DC area.
The Opportunity
Lead and develop our high-performing SMB sales team while driving organizational growth by building world-class sales professionals who excel at helping small-to-medium businesses build human-centered security programs. You'll manage a dynamic team of 12-15 Account Executives, owning team performance from pipeline development through quota achievement. The successful candidate has proven sales leadership experience, a passion for developing talent, expertise in cybersecurity sales, and a track record of building teams that consistently exceed revenue targets.
What You'll Do
Drive Team Revenue Growth: Lead your team of 12-15 Account Executives to consistently achieve/exceed sales quotas through strategic coaching, performance optimization, and best-in-class sales methodology implementation
Master Pipeline Leadership: Conduct weekly pipeline reviews with all Account Executives, maintain accurate team forecasting, and ensure data-driven decision making that results in predictable revenue achievement and sustainable growth
Develop Sales Talent: Provide dynamic coaching and mentorship to build world-class sales professionals, including hands-on support with closing deals, handling objections, reactivating dark accounts, and implementing personalized development plans
Champion Sales Innovation: Drive adoption of AI-powered sales technologies and platforms while identifying opportunities to streamline workflows, automate repetitive tasks, and optimize team productivity through cutting-edge tools and methodologies
Cross-Functional Leadership: Collaborate with marketing, customer success, and sales operations teams to maximize lead conversion, participate in strategic initiatives, and ensure seamless execution of KnowBe4's value proposition across all customer touchpoints
You'll Excel Here If
1+ years of sales management experience leading high-performing teams with 3+ years of quota-carrying experience in IT, SaaS, or cybersecurity sales with consistent overachievement
Talent Development Expertise: Proven ability to coach, mentor, and build world-class sales professionals through trust, collaboration, and performance-driven leadership
Technical Sales Mastery: Deep understanding of cybersecurity concepts, compliance frameworks (SOC 2, HIPAA), and ability to guide teams in articulating complex security solutions to diverse business audiences
Sales Technology Leadership: Advanced experience with sales tools including SalesLoft, Gong, Marketo, ZoomInfo, Salesforce, and other AI-powered platforms that leverage automation and machine learning
Data-Driven Management: Expertise in utilizing analytics and reporting tools to monitor KPIs, identify improvement opportunities, and provide actionable coaching that drives measurable performance improvements
Results-Oriented Leadership: Demonstrated track record of building and maintaining high-impact, mission-driven teams while mastering closing techniques, discovery methodologies, and all key elements of the sales cycle
Hybrid Work Enthusiast: Thrives in our collaborative 4-day in-office environment where high-energy teamwork and spontaneous collaboration drive innovation, while appreciating the flexibility that hybrid work provides
Why You'll Love It Here
Leadership Impact: Build and develop the next generation of cybersecurity sales professionals while directly contributing to organizational growth and market leadership
Industry Leadership: Lead teams selling category-defining HRM products with 94% customer satisfaction and proven market demand
Continuous Learning Culture: Certification bonuses and tuition reimbursement to support your professional growth
High-Energy Environment: Celebrate team wins, foster collaboration, and be part of a culture that values both individual achievement and collective success
Internal Promotion Focus: Strong culture of promoting from within with defined leadership pathways for top-performing managers who demonstrate consistent team development and revenue results
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit *********************************
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit **********************************************
No recruitment agencies, please.
Auto-ApplyClient Executive 1 (Single Client)
Cincinnati, OH jobs
Sodexo is seeking a Client Executive 1 to support food operations at UCHealth in Cincinnati and Westchester, OH. This strategic leader will act as an area director managing multiple salaried managers and directors, and will provide high-level communication and engagement with the hospital client.
What You'll Do
direct all activities including financial performance, client retention, and policy compliance
achieve, deliver and maintain company and client financial targets and goals
manage, develop, mentor and engage with subordinate managers, supervisors and frontline employees
develop and maintain client and customer relationships
oversee all food and nutrition day-to-day operations
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
seasoned experience as a general manager (GM) or director for a large and/or multi-unit facility in healthcare, hospitals, and/or contract services focused in food services
demonstrated leadership skills and proven ability to foster culture, retain employees, and develop large teams and subordinate managers
strong financial acumen and technical skills
proven ability to work through barriers like staffing issues and client requests
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years
Auto-ApplySr. Account Manager -Cybersecurity - Wisconsin
Milwaukee, WI jobs
will require the employee to reside in WI As a Senior Account Manager aka. Senior Client Manager (Sr. CM) you'll be responsible for selling Optiv security services and security technology solutions to a select few strategic accounts within Wisconsin. You'll also be responsible for owning and coordinating all aspects of the sales cycle within your assigned accounts, and leading a cross-functional team to build and execute a multi-year strategic account management plan for your top accounts. Members of this cross-functional team will typically include a Solutions Architect, Client Operations Specialist, and an Executive Advisory Director and services practices personnel as appropriate for your accounts.
Development of a multi-year strategic account management plan for your top accounts is a core and critical responsibility for the Sr. CM. You'll identify and understand your client's core business objectives and how they correlate to mitigating business and cybersecurity risk. An overarching goal is to establish a trusted relationship with the client that results in Optiv being their primary security solution partner and provider.
How you'll make an impact
* Build trusted, effective and productive relationships with client executives at multiple levels within assigned accounts.
* Lead creation of multi-year strategic account management plans for top accounts, based upon identified client business, technology and security goals, coupled with Optiv's understanding of security trends, threats and points of view for each assigned account.
* Build a large sales pipeline, ideally 4 times assigned targets, within assigned accounts and achieve/exceed gross margin target in excess of $2M annually.
* Manage current and multi-quarter forecasts with a high-degree of accuracy, currency and integrity.
* Execute with discipline and in alignment with Force Management principles including MEDDICC and Command of the Message, among others.
* Effectively communicate Optiv's value proposition as it relates to security services and technologies expertise and capabilities.
* Build strong, collaborative and productive relationships with technology partners and their respective sales personnel to both gain and share leads in support of building qualified pipeline and maximizing mutually beneficial sales opportunities.
* Initiate and / or monitor and mediate all necessary communications between clients, technology partners and members of the extended Optiv team (technical , sales, client operations, etc.) within each assigned account.
* Maintain collaborative and effective internal communications with Optiv team members relative to specific opportunities, associated requirements and client satisfaction.
What we're looking for
* Minimum 5 years of experience as an individual contributor, selling Cybersecurity Solutions and Services in Wisconsin.
* Strong, established relationships with Key Accounts and OEM partners in local territory.
* Proven ability to build and execute territory and account prospecting and expansion plans with a track record of exceeding assigned quotas.
* Experience engaging cross-functional resources such as sales, pre-sales technical support, and other support personnel in an effective fashion.
* Demonstrated ability to build productive business relationships with key executives and sponsors within assigned accounts.
* Effective presentation, verbal and written communication skills.
* Negotiation experience.
* History of demonstrated achievement exceeding plan and expectations.
Preferred skills
* Experience in building and selling complex and multi-year hardware, software, services and financing solutions to Fortune 1000 clients.
* Experience in and knowledge of the IT Infrastructure market and competitors.
* Experience selling management consulting services.
* #LI-Remote
* #LI-KP1
What you can expect from Optiv
* A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
* Work/life balance
* Professional training resources
* Creative problem-solving and the ability to tackle unique, complex projects
* Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
* The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyAccount Manager (SMB) (Hybrid)
Clearwater, FL jobs
Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
Clearwater positions open to candidates located in greater Tampa Bay area.
The Opportunity
Join our growing Sales team as the trusted advisor who helps small and medium businesses strengthen their security posture through expanded KnowBe4 solutions. As Account Manager (SMB), you'll own a book of business where you've already proven value-now it's your job to deepen those relationships and unlock the full potential of our product suite. You'll drive expansion with customers of 25-500 employees, identifying opportunities to add seats, upgrade subscriptions, and introduce complementary products that genuinely make their organizations more secure. The successful candidate is a determined relationship-builder who thrives on the hunt for expansion opportunities, takes ownership of their numbers, and finds real satisfaction in helping customers get more value while growing annual recurring revenue.
What You'll Do
Account Ownership: Manage your assigned book of business with a focus on maximizing revenue-identifying cross-sell opportunities, capturing growth through seat expansion, and upgrading customers to higher subscription tiers that match their evolving needs.
Pipeline Development: Build and maintain a healthy pipeline of expansion opportunities by staying close to your accounts, understanding their business challenges, and positioning the right KnowBe4 solutions at the right time.
Strategic Selling: Identify key decision makers, qualify opportunities, and articulate the value proposition of our full product suite-helping customers understand how additional solutions strengthen their security posture and improve outcomes.
Quota Achievement: Hit or exceed your monthly sales targets through disciplined prospecting, strategic account prioritization, and deal execution that balances customer value with company growth.
Cross-Functional Collaboration: Partner closely with Customer Success Managers and Renewal Specialists to create a coordinated approach that drives product adoption, captures expansion opportunities, and supports the renewal process when growth is on the table.
Lead Conversion: Follow up on marketing-generated leads within your accounts, turning interest into qualified pipeline and closed business that contributes to your monthly goals.
Customer Intelligence: Maintain meticulous records in Salesforce-tracking calls, emails, demos, notes, and next steps so you always know where opportunities stand and can act quickly when the timing is right.
What You'll Bring
You're the kind of seller who doesn't wait for opportunities to come to you-you dig into your accounts, find the openings, and have the grit to see deals through to close.
2+ years selling software to small and medium businesses, ideally in a role where you've owned account expansion, managed a book of business, and consistently hit quota through your own hustle.
Proven sales track record with the determination and resilience to push through rejection, navigate complex buying processes, and close business even when it takes persistence and creative problem-solving.
Relationship-building instincts-you know how to stay top-of-mind with customers, identify who really makes decisions, and build trust that leads to expanded commitments over time.
Familiarity with IT security concepts and challenges so you can speak credibly about the problems our solutions solve and position products in ways that resonate with technical and business buyers alike.
Numbers-focused mindset for managing your pipeline and forecasting accurately-you track your metrics, know your conversion rates, and use insights to focus your energy where it matters most.
Self-starter mentality with the motivation to work independently, prioritize your own day, and take ownership of your results without needing constant direction.
Strong communication skills-both written and verbal-that let you run effective discovery calls, craft compelling emails, and deliver demos that connect product capabilities to customer needs.
Salesforce and Gmail proficiency so you can manage your workflow efficiently and keep leadership informed without administrative tasks slowing you down.
Bonus points if you have:
Bachelor's degree in business, technology, or related field
Network+ or Security+ certification that deepens your technical credibility
Experience attending trade shows and converting face-to-face interactions into pipeline
Background negotiating pricing within established guidelines to close deals that work for both sides
Why You'll Love It Here
Uncapped Earning Potential: Your grit and determination directly translate to your paycheck-exceed quota and you'll be rewarded for the additional revenue you bring in.
Warm Book of Business: You're not starting from scratch-you'll inherit established customer relationships where you've already delivered value, making expansion conversations more natural and winnable.
Product Portfolio That Sells Itself: Represent a comprehensive security awareness suite that customers genuinely need, making your job about matching solutions to real problems rather than convincing people they need what you're selling.
Collaborative Sales Environment: Work alongside Customer Success and Renewals teammates who share account goals and help you identify opportunities, making it easier to grow accounts through coordinated effort.
Tampa Bay Location: Work from our Clearwater office with other driven sales professionals who push each other to perform, share what's working, and celebrate wins together.
Career Growth: Prove your ability to expand SMB accounts and you'll have clear paths to larger territories, enterprise segments, or sales leadership roles as the company continues to scale.
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit *********************************
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit **********************************************
No recruitment agencies, please.
Auto-ApplyCross-sell Account Manager (SMB) (Hybrid)
Clearwater, FL jobs
Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
Clearwater positions open to candidates located in greater Tampa Bay area.
The Cross-sell Account Manager (SMB) position is responsible for managing assigned customer accounts and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4's additional products and services to businesses (organizations with 25 - 500 employees), with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting your book of business and maximizing cross sale opportunities, increasing subscription levels and adding on additional seats due to account growth. This role will work closely with the Customer Success Manager to ensure increased ARR and more product suite adoption by our customers.
Responsibilities:
Promote and sell KnowBe4's range of products and services
Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts
Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities
Articulate the value proposition of KnowBe4's full suite of products and help the customer understand how it will improve their business's security awareness training (and security overall)
Achieve or exceed monthly quotas and/or targets
Be well versed in KnowBe4's product offerings and promote the products and services at trade shows as requested
Follow up on marketing leads to generate sales opportunities and pipeline
Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy
Support in the renewal process where there is an opportunity to grow the account
Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the Knowbe4 Product Suite
Minimum Qualifications:
Bachelor's degree a plus
Proven track record in sales
3 years selling software to Small Medium Enterprise
Familiarity with standard concepts, practices and procedures within the IT Security Field
Experience with Salesforce and Gmail
Network or Security Plus preferred
Excellent verbal and written communications
Stats driven business professional
Motivated, energetic self-starter
Strong collaborative and teamwork skills
Must be able to work with minimum supervision
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit *********************************
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit **********************************************
No recruitment agencies, please.
Auto-ApplySenior Account Manager
Akron, OH jobs
Reports to: Director of Account Management
Type: Full Time | High Drive | High Impact | Quota-Carrying
Drips is a fast-growing, tech-enabled managed service transforming how organizations engage their customers at scale. Our engagement platform delivers measurable outcomes across the customer journey, helping national, regional, and local enterprises improve acquisition, retention, satisfaction, and operational efficiency.
We work in direct collaboration with our customers to drive business outcomes, improve experiences, and create meaningful impact making Drips an indispensable partner in today's value-driven landscape.
Position Overview:
We are seeking a top-performing Senior Account Manager to strategically manage enterprise accounts within an assigned book of business, with a focus on maintaining a 90% retention rate and driving revenue expansion. This quota-carrying role is designed for a relationship-first leader who excels at developing and executing account plans, building long-term partnerships, and delivering measurable results against key performance objectives.
The ideal candidate has a proven background in enterprise account management or consultative sales within complex environments-preferably in P&C or education sectors-and demonstrates unwavering commitment to high performance, accountability, integrity, and collaboration.
Core Responsibilities:
Manage a portfolio of high-value, strategic accounts, actively building and nurturing relationships with multiple client sponsors.
Serve as the primary point of contact for executive-level client stakeholders, cultivating trusted advisor status
Design and execute strategic account plans, including quarterly and annual business reviews, to align client goals with business objectives
Translate client feedback into actionable strategies and objectives (OKRs) to consistently improve outcomes and deepen partner relationships.
Proactively monitor client health, identifying and mitigating risks to ensure long term retention
Ensure seamless delivery of service through collaboration with cross-functional internal teams, including Client Success, Product, Marketing, and Account Executives
Identify and capitalize on growth opportunities within existing accounts, converting qualified pipeline into bookings through disciplined sales and relationship management efforts.
Lead complex, multi-stakeholder sales cycles focused on ROI, strategic outcomes, and long-term strategic partnerships.
Maintain high standards of CRM hygiene, forecasting and disciplined follow-through.
Stay informed about relevant industry and market trends affecting client business.
Willingness to travel 40%+ for national account coverage
Qualifications:
4 - 8 years of successful enterprise account management experience
Proven track record of quota achievement, strong retention results, and ability to manage multi-year, complex expansion deals within matrixed organizations.
High drive, curiosity, and operational discipline in a fast-moving, growth-focused environment; resilient and committed to ongoing personal and professional development.
Strong communication, collaborative account planning, and problem-solving skills.
Experience with organizations undergoing digital transformation in customer engagement is a plus.
Preferred Qualifications: Experience in Property & Casualty insurance and/or Education markets.
Why Join Us?
Category-defining company solving meaningful problems at scale.
Opportunity to partner with leading national enterprises on initiatives that matter.
A career with purpose, impact, and growth.
High-performance culture and value-driven teams.
Competitive base + commission structure.
Unlimited PTO
Full benefits - Medical, Dental, Vision, Life Insurance, Voluntary benefit options, 401K Match