Data Entry Representative jobs at Ultimate Medical Academy - 67 jobs

Required Qualifications High school diploma and two years of experience directly related to the job function. Appropriate experience could include, but is not limited to: excellent typing skills and knowledge of Windows based programs. Cannot be a current UNF student for this position type . Preferred Qualifications N/A

The Student Accounts Representative is responsible for assisting students and parents through phone or campus visits, regarding student accounts, in their initial and subsequent contacts with the University. Student Accounts Support Serves as the initial contact for student and parent inquiries regarding student accounts (phone calls and office visits). Assists students with account-related questions, including charges, payments, and financial aid application. Guides students through account resolution, ensuring a clear understanding of their financial responsibilities. Participates in the PBA Check-in Process, helping students finalize financial arrangements. Financial Account Management & Compliance Monitors student accounts to maintain current status and initiates collection efforts for overdue accounts. Processes invoices for students using tuition reimbursement, vocational rehabilitation, and Florida Prepaid. Prorates tuition, meal plans, and fees for students withdrawing from the university, ensuring accurate charges and refunds. Processes accounts receivable statements upon student request. Reviews and approves miscellaneous charge batches submitted by other departments to student accounts. Audits non-enrolled student accounts for collections, verifies transcript records, and initiates contact for outstanding balances. Utilizes Jenzabar Accounts Receivable Module to manage and analyze student accounts effectively. Completes special projects assigned by the Student Accounts Administrator. Interdepartmental Liaison Collaborates with financial aid, the business office, and registrar's office to ensure timely satisfaction of student financial obligations. Validates attendance records in coordination with the Registrar's Office to confirm course billing accuracy. Partners closely with financial aid to verify billing and crediting of student financial aid. Qualifications EDUCATION: Bachelor's degree in business, finance, computer science, management, or a related field, required. EXPERIENCE: 1+ years of accounts receivable experience required; higher education experience, preferred. ESSENTIAL COMPETENCIES (Knowledge, Skills, and Abilities) Customer Service Orientation - Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times. Professionalism - Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic. Christ-first Faith - Provides spiritual support to community members, including students, on their Christian faith journey Adaptable/Flexibility - Ability to change or adjust to change. Analytical Thinking & Decision Making - Identifies and understands trends and/or issues, connects data points through analysis and logical conclusions/actionable strategies. Attention to Detail - Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye. Confidentiality - Maintains the necessary confidentiality and discretion required for the position. Effective Communication - Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences. Establishes Trust - Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable. Problem-solving - Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner. Project and Time Management - Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines. Results Orientation & Accountability - Takes accountability and identifies, executes and drives actions to consistently achieve desired results. Teamwork & Collaboration - Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally. Technology - Strong aptitude to learn new technologies as department processes evolve. ADDITIONAL REQUIREMENTS: Ability to work non-routine hours during certain times of the year. Ability to sit for prolonged periods of time.

The Student Accounts Representative is responsible for assisting students and parents through phone or campus visits, regarding student accounts, in their initial and subsequent contacts with the University. Student Accounts Support * Serves as the initial contact for student and parent inquiries regarding student accounts (phone calls and office visits). * Assists students with account-related questions, including charges, payments, and financial aid application. * Guides students through account resolution, ensuring a clear understanding of their financial responsibilities. * Participates in the PBA Check-in Process, helping students finalize financial arrangements. Financial Account Management & Compliance * Monitors student accounts to maintain current status and initiates collection efforts for overdue accounts. * Processes invoices for students using tuition reimbursement, vocational rehabilitation, and Florida Prepaid. * Prorates tuition, meal plans, and fees for students withdrawing from the university, ensuring accurate charges and refunds. * Processes accounts receivable statements upon student request. * Reviews and approves miscellaneous charge batches submitted by other departments to student accounts. * Audits non-enrolled student accounts for collections, verifies transcript records, and initiates contact for outstanding balances. * Utilizes Jenzabar Accounts Receivable Module to manage and analyze student accounts effectively. * Completes special projects assigned by the Student Accounts Administrator. Interdepartmental Liaison * Collaborates with financial aid, the business office, and registrar's office to ensure timely satisfaction of student financial obligations. * Validates attendance records in coordination with the Registrar's Office to confirm course billing accuracy. * Partners closely with financial aid to verify billing and crediting of student financial aid.

Benefits: Competitive salary Employee discounts Opportunity for advancement Paid time off Benefits/Perks: Initial and ongoing training Competitive compensation Paid holidays and vacation Indoor and comfortable working environment Company Overview: A locally owned and nationally recognized Printing, Signage, and Marketing Services company in the Fort Lauderdale are is looking for an experienced Customer Service Representative. We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals. This is where our Customer Service Team comes in! Job Summary: Our Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction. Responsibility Overview: Provide service to customers in our office, over the telephone, and by email. Help the customer by identifying their requirements and providing the services and products that best meet their needs. Show expertise by communicating with the customer about our products, services, and capabilities. Ensure that all their requirements are met for their unique projects. Skills we are looking for: A positive, very detailed oriented people pleaser A willingness to be proactive and take action Excellent communication skills (verbal & written) Strong computer skills Team player that can work with others to deliver a project on time Skills desired, but not required: Previous experience in business to business Printing and signage experience Understanding of direct mail and automated marketing Experience with PrintSmith or PrintersPlan Compensation: $25.00 - $31.00 per hour We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion. If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is PIP and its independent franchisees. PIP is a leading industry provider of printing, signs and marketing services, but we're less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hard…and play harder. It's part of our DNA. With several career paths to choose from - sales, marketing, design, production, operations - no matter the role you choose, you'll be working in an organization that cares about you. At PIP you can make a difference. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIP.

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. Core Job Summary: The Customer Service Representative 3 receives, reviews, and addresses a variety of inquiries, including complaints, requests for information and/or service, etc., and follows up on customer concerns via face-to-face, email, fax, telephone, and/or regular mail. This position also guides lower-level customer service staff and handles more complex or unusual problems. Core Responsibilities: Receives, addresses, and responds to general inquiries, requests for service/support, and/or complaints. Researches all inquiries to address any issues or concerns. Refers concerns to other service areas/departments for follow-up, as needed. Resolves routine and basic problems and communicates solutions or requested information to the customer. Verifies that appropriate changes/resolutions have been finalized. Keeps record of customer interactions, recording details of inquiries, complaints, comments, and final resolution in applicable database. Escalates and refers unresolved customer grievances to department leadership for further review, as necessary. Reviews and processes confidential information with discretion. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS High School Diploma or equivalent/relevant experience, certification or license Minimum 3 years of relevant experience required Certification and Licensing: Refer to department description for applicable certification requirements Knowledge, Skills and Abilities: Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. Teamwork: Ability to work collaboratively with others and contribute to a team environment. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. Any relevant education, certifications and/or work experience may be considered. This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. #LI-BP1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. Job Description The Department of Medical Wellness & Recreation has an exciting opportunity for a Part-time Customer Service Representative to work in Miami, FL. The Customer Service Representative receives, reviews and addresses a variety of inquiries, to include complaints, requests for information and/or service etc. and follows-up on customer concerns via face-to-face, email, fax, telephone and/or regular mail. * Receives, addresses and responds to general inquiries, requests for service/support and/or complaints. * Researches all inquiries in order to address any issues or concerns. Refers concerns to other service areas/departments for follow up, as needed. * Resolves routine and basic problems and communicates solution or requested information to the customer. Verifies that appropriate changes/resolutions have been finalized. * Keeps record of customer interactions, recording details of inquiries, complaints, comments, and final resolution in applicable database. * Escalates and refers unresolved customer grievances to department leadership for further review, as necessary. * Reviews and processes confidential information with discretion. * Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. MINIMUM QUALIFICATIONS * High School Diploma or equivalent * Minimum 1 year of relevant experience * Ability to communicate effectively in both oral and written form. * Ability to recognize, analyze and solve a variety of problems. * Ability to process and handle confidential information with discretion. * Ability to work evening, nights, and weekends as necessary. * Proficiency in computer software (i.e. Microsoft Office) * Supports and enforces all UHealth Fitness and Wellness Center policies. * Facilitates front desk check-in procedures for facility visits, personal training sessions, fitness classes, and other programs. * Provides tours to prospective members. * Processes payments for pro-shop sales, membership enrollments, and wellness programs. * Reports facility/operational issues to management, housekeeping, and security. * Provides information regarding proper and safe use of fitness equipment. * Performs routine maintenance of fitness floor and equipment. * Answers questions and provides customer service to all patrons. * Responds in an emergency (medical or other) with appropriate action and contacts 911 and UHealth Campus Security as needed. Department Specific Functions * Supports and enforces all UHealth Fitness and Wellness Center policies. * Facilitates front desk check-in procedures for facility visits, personal training sessions, fitness classes, and other programs. * Provides tours to prospective members. * Processes payments for pro-shop sales, membership enrollments, and wellness programs. * Reports facility/operational issues to management, housekeeping, and security. * Provides information regarding proper and safe use of fitness equipment. * Performs routine maintenance of fitness floor and equipment. * Answers questions and provides customer service to all patrons. * Responds in an emergency (medical or other) with appropriate action and contacts 911 and UHealth Campus Security as needed. Any appropriate combination of relevant education, experience and/or certifications may be considered. #LI-NN1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Part time Employee Type: Temporary-Intermittent

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami, Bascom Palmer Eye Institute, has an exciting opportunity for a full time Customer Service Representative 3. The Customer Service Representative 3 (H) receives, reviews, and addresses a variety of inquiries, including complaints, requests for information and/or service, etc., and follows up on customer concerns via face-to-face, email, fax, telephone, and/or regular mail. This position also guides lower-level customer service staff and handles more complex or unusual problems. CORE JOB FUNCTIONS Receives, addresses, and responds to general inquiries, requests for service/support, and/or complaints. Researches all inquiries to address any issues or concerns. Refers concerns to other service areas/departments for follow-up, as needed. Resolves routine and basic problems and communicates solutions or requested information to the customer. Verifies that appropriate changes/resolutions have been finalized. Keeps record of customer interactions, recording details of inquiries, complaints, comments, and final resolution in applicable database. Escalates and refers unresolved customer grievances to department leadership for further review, as necessary. Reviews and processes confidential information with discretion. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: High School Diploma or equivalent Experience: Minimum 3 year of relevant experience Knowledge, Skills and Attitudes: Ability to communicate effectively in both oral and written form. Ability to recognize, analyze and solve a variety of problems. Ability to process and handle confidential information with discretion. Ability to work evening, nights, and weekends as necessary. Proficiency in computer software (i.e., Microsoft Office). The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The Customer Service Representative 1 (H) receives, reviews, and addresses a variety of inquiries, including complaints, requests for information and/or service, etc., and follows up on customer/patient concerns via face-to-face, email, fax, telephone, and/or regular mail. CORE JOB FUNCTIONS: Receives, addresses, and responds to general inquiries, requests for service/support, and/or complaints. Researches all inquiries to address any issues or concerns. Refers concerns to other service areas/departments for follow-up, as needed. Resolves routine and basic problems and communicates solutions or requested information to the customer or patient. Verifies that appropriate changes/resolutions have been finalized. Keeps records of customer interactions, recording details of inquiries, complaints, comments, and final resolution in the applicable database. Escalates and refers unresolved customer grievances to department leadership for further review, as necessary. Reviews and processes confidential information with discretion. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS High School Diploma or equivalent Minimum 1 year of relevant experience Knowledge, Skills and Attitudes: Ability to communicate effectively in both oral and written form. Ability to recognize, analyze and solve a variety of problems. Ability to process and handle confidential information with discretion. Ability to work evening, nights, and weekends as necessary. Proficiency in computer software (i.e., Microsoft Office). The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. Location: UHealth Tower Schedule: PRN, as needed, with alternating weekends. The Customer Service Representative (U) is responsible for providing the pivotal first impression and setting the tone for the patient, family, or visitor experience. This position is responsible for creating ID badges for all patients families, and visitors upon entering the UHealth hospital lobbies. Customer Service Representative (U) will provide directions as needed, assist with parking validations and assist with any needs of our patients, family, and visitors. Must be friendly, empathic, compassionate, knowledgeable, well-spoken, and continuously customer-oriented. CORE JOB FUNCTIONS: Maintains patient confidentiality and privacy by accessing patient information only to the extent necessary to fulfill assigned duties. Executes departmental policy regarding HIPAA requirements. All patient information must be kept private, confidential, and secure. All lists, reports, files, and documents must always be properly secured and stored. Interviews should be conducted in such a manner as to afford the patient reasonable audio and visual privacy. Make safety, customer service, care, and satisfaction the priority in every interaction. Responsible for badging all patients, families, and visitors that enter the UHealth hospital. Creating an online profile for patients, families, and visitors so their next visit will be entered into the Fast Pass system so we can improve the speediness of issuing badges. Adheres to the CICARE and ACT framework by demonstrating professionalism, cooperation, alertness, helpfulness, and receptiveness with a kind and compassionate demeanor to all patients, visitors, and other staff members. Act as a point of reference for patients, families, and visitors who need assistance or information and attend to their wishes and requirements. Listens carefully to all patient, family, and visitor requests to provide a positive experience for them and to proactively identify any support they may require. Escorts patients or family members when appropriate. Assist with wheelchair transportation or anything needed to help our differently-abled patients. Verify appointments in EPIC to validate parking. Work closely with Public Safety for any patients/visitors who are not permitted to visit the facility and are flagged in our system. Maintain a clean work environment and professional appearance to comply with relevant health and safety procedures. Cover weekend and/or evening shifts as required. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Minimum Qualifications (Essential Requirements): Proficiency in English; multilingual skill is strongly preferred. Able to work in a fast-paced environment with a calm, professional, and empathic demeanor. Ability to multitask and utilize time-management skills. Provide the highest level of customer service and promote a welcoming environment. Excellent communication skills; speak clearly and maintain a positive tone and a helpful attitude. Ensures a clean, pleasant, and safe working environment. Maintains professional attire and demeanor to project confidence with patients, families, and visitors. Education: High School diploma or equivalent Experience: Prior Customer Service experience is helpful Knowledge, Skills, and Attitudes: Commitment to the University's core values. Ability to work independently and in a collaborative environment. Ability to communicate effectively in both oral and written form. Ability to recognize, analyze, and anticipate our patients', families', and visitors' needs. The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Part time Employee Type: Temporary

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. Location: UHealth Tower Schedule: PRN, as needed, with alternating weekends. The Customer Service Representative (U) is responsible for providing the pivotal first impression and setting the tone for the patient, family, or visitor experience. This position is responsible for creating ID badges for all patients families, and visitors upon entering the UHealth hospital lobbies. Customer Service Representative (U) will provide directions as needed, assist with parking validations and assist with any needs of our patients, family, and visitors. Must be friendly, empathic, compassionate, knowledgeable, well-spoken, and continuously customer-oriented. CORE JOB FUNCTIONS: Maintains patient confidentiality and privacy by accessing patient information only to the extent necessary to fulfill assigned duties. Executes departmental policy regarding HIPAA requirements. All patient information must be kept private, confidential, and secure. All lists, reports, files, and documents must always be properly secured and stored. Interviews should be conducted in such a manner as to afford the patient reasonable audio and visual privacy. Make safety, customer service, care, and satisfaction the priority in every interaction. Responsible for badging all patients, families, and visitors that enter the UHealth hospital. Creating an online profile for patients, families, and visitors so their next visit will be entered into the Fast Pass system so we can improve the speediness of issuing badges. Adheres to the CICARE and ACT framework by demonstrating professionalism, cooperation, alertness, helpfulness, and receptiveness with a kind and compassionate demeanor to all patients, visitors, and other staff members. Act as a point of reference for patients, families, and visitors who need assistance or information and attend to their wishes and requirements. Listens carefully to all patient, family, and visitor requests to provide a positive experience for them and to proactively identify any support they may require. Escorts patients or family members when appropriate. Assist with wheelchair transportation or anything needed to help our differently-abled patients. Verify appointments in EPIC to validate parking. Work closely with Public Safety for any patients/visitors who are not permitted to visit the facility and are flagged in our system. Maintain a clean work environment and professional appearance to comply with relevant health and safety procedures. Cover weekend and/or evening shifts as required. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Minimum Qualifications (Essential Requirements): Proficiency in English; multilingual skill is strongly preferred. Able to work in a fast-paced environment with a calm, professional, and empathic demeanor. Ability to multitask and utilize time-management skills. Provide the highest level of customer service and promote a welcoming environment. Excellent communication skills; speak clearly and maintain a positive tone and a helpful attitude. Ensures a clean, pleasant, and safe working environment. Maintains professional attire and demeanor to project confidence with patients, families, and visitors. Education: High School diploma or equivalent Experience: Prior Customer Service experience is helpful Knowledge, Skills, and Attitudes: Commitment to the University's core values. Ability to work independently and in a collaborative environment. Ability to communicate effectively in both oral and written form. Ability to recognize, analyze, and anticipate our patients', families', and visitors' needs. The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Part time Employee Type: Temporary Pay Grade: H2

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. Family Medicine & Community Health has an exciting opportunity for a Customer Service Representative 3 position. The incumbent receives, reviews, and addresses a variety of inquiries, including complaints, requests for information and/or service, etc., and follows up on customer concerns via face-to-face, email, fax, telephone, and/or regular mail. This position also guides lower-level customer service staff and handles more complex or unusual problems. CORE JOB FUNCTIONS Receives, addresses, and responds to general inquiries, requests for service/support, and/or complaints. Researches all inquiries to address any issues or concerns. Refers concerns to other service areas/departments for follow-up, as needed. Resolves routine and basic problems and communicates solutions or requested information to the customer. Verifies that appropriate changes/resolutions have been finalized. Keeps record of customer interactions, recording details of inquiries, complaints, comments, and final resolution in applicable database. Escalates and refers unresolved customer grievances to department leadership for further review, as necessary. Reviews and processes confidential information with discretion. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS High School Diploma or equivalent required Minimum 3 year of relevant experience DEPARTMENT ADDENDUM Department Specific Functions The Division of Community Health manages a major Tobacco Cessation program in Miami-Dade County, generating a high volume of calls to and from clients wishing to enroll in Tobacco Cessation classes; the Sr. Customer representative will mostly be responsible for reaching out to these individuals, assessing their readiness to join the program, and enrolling them into the program. They will also follow-up with clients during and after participation in the program. Client Enrollment and follow-up (80% effort) Responds to inquiries about tobacco cessation services available through the AHEC Program and Tobacco Free Florida, including times and locations of scheduled AHEC cessation group meetings to ensure timely assistance. Screens and assesses callers for enrollment in appropriate tobacco cessation services according to established protocols to ensure customer satisfaction. Obtains and inputs all required information to ensure that clients are appropriately registered and prepared to attend scheduled AHEC tobacco cessation classes. Makes follow-up calls to clients who are referred for cessation services to complete registration process. Makes follow-up calls to clients who have participated in cessation classes to assess clients' satisfaction and ensure that all needs have been met. Adheres to programmatic policies and procedures to ensure compliance with contractual requirements of the funding agency. Implements changes in programmatic requirements and procedures as directed by the funding agency. Attends training programs to optimize client communication skills. Be available to work flexible schedules, including evenings and weekends when needed. Assist Program Manager with: Monitoring of pre-referrals Review of e-referrals Logistics and coordination (20%) Manage Tobacco Incentive Gift Card Project Maintain Gift Card ID and Participant Name Tracking Form Log Review and verify clients' eligibility Document on client's profile Prepare FedEx Order Performs other tasks as needed. Preferred Qualifications: Associate's degree and at least 2 years of relevant experience preferred, but not required. High school diploma and at least 4 years of relevant experience is required. Bilingual in English and Spanish preferred due to the fact that a majority of the population we serve is Hispanic, several of them with limited or no English proficiency. #LI-GD1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H4

QUALIFICATIONS: 1) High School Diploma or equivalent 2) Experience in computer operation 3) Satisfactory criminal background check KNOWLEDGE, SKILLS, AND ABILITIES: (1) Ability to read and interpret documents such as policies and procedure manuals. Follow directions and apply common sense understanding to carry out instructions furnished in written, oral or diagram form. (2) To perform this job successfully, an individual should have knowledge of current Human Resources leave system and Skyward inventory system (if applicable). (3) Ability to utilize technology (4) Knowledge in computer operation and demonstrated keyboard proficiency. (5) Skill in analyzing computer data (input/output). (6) Ability to manage time effectively. (7) Knowledge in FTE procedures, membership and grade reporting procedures. (8) Knowledge in attendance procedures. (9) Ability to organize registration procedures. REPORTS TO: Principal JOB GOAL The Data Entry Operator will maintain student and instructional records for survey purposes; assist administration in producing reports; and assist in processing student class records for FTE purposes. SUPERVISES: N/A PERFORMANCE RESPONSIBILITIES: (1) Serve as a role model for students, dressing and grooming professionally, demonstrating the importance and relevance of learning, accepting responsibility, and demonstrating pride in your position. (2) Maintain positive, cooperative, and mutually supportive relationships with the administration and representatives of resource agencies within the community. (3) Maintain professional competence through in-service education activities provided by the school and/or in self-selected professional growth activities (4) Responsible for keeping up to date on current technology being used by PCSD. With the support of the district, attend training to ensure skill level in various technologies is at the level required to perform in current position. (5) Input entries related to the student information system master file and update daily. (6) Input all schedule requests. (7) Assist in the scheduling process. (8) Process and distribute student schedules, class lists and mailing labels. (9) Input all daily entries to the attendance accounting system. (10) Input discipline information on the student information system if required. (11) Input all entries related to school course and staff master file. (12) Input all entries related to grade reporting. (13) Assist in processing student class records for generation of FTE. (14) Assist administration in producing documents, surveys, reports, and mailing labels requiring work processing programs. (15) Transmit and receive transcripts electronically. (16) Participate in in-service training programs as assigned. (17) Use effective, positive interpersonal communication skills. (18) Perform all other duties assigned. PHYSICAL REQUIREMENTS: Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force as frequently as needed to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated as Light Work. Job Description Supplement Code: 6 TERMS OF EMPLOYMENT: Salary and benefits shall be paid consistent with the District's approved compensation plan. Length of the work year and hours of employment shall be those established by the District. Position is twelve months; eight hours per day. EVALUATION: Performance of this job will be evaluated in accordance with provisions of the PCSD Board's policy on evaluation of personnel. Job Code Title: Data Ent Op, Sch Job Code: 73096 Job Classification: 16 Administarive Support Workers Job Class Category: F Educational Support Personnel EEO Line: 51 BOARD APPROVED: February 2004

NuView Connections is a premier marketing firm that specializes in in-store direct marketing campaigns for leaders in the consumer entertainment industry. Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. NuView Connections values teamwork within our agency and strives for good partnerships across all platforms. Job Description IN-STORE SALES & CUSTOMER SERVICE REPS We are looking for COMPETITIVE, STRONG & MOTIVATED individuals to take our Company to the next level! We are NuView Connections, a rapidly growing marketing firm in Fort Myers, FL. Our company develops campaigns to acquire new customers, increase market share, and build public awareness for the brand leader in satellite television. On a daily basis we are inside major retailers educating targeted consumers on the services our clients offer. We are experiencing phenomenal growth as a direct result of our success increasing our clients brand awareness by attracting new customers and exposing their products to new tiers of distribution. We are interviewing for ENTRY-LEVEL POSITIONS that all have the opportunity for advancement into MANAGEMENT through our Management-Training Program. The perfect candidate must possess enthusiasm, strong work ethic, and willingness to learn. We also value great people skills, ambition, and integrity. OUR GOAL IS TO PROMOTE AND MAINTAIN A POSITIVE, FUN AND PROFESSIONAL ATMOSPHERE WHILE DEVELOPING THE LEADERSHIP QUALITIES IN OUR MANAGERS Qualifications Requirements: We are searching for self-starters with high energy, motivation, and a strong desire to excel. Applicants should be great communicators and team members, and should also have a good sense of humor and the drive to succeed! We interview applicants from various backgrounds and our company policy is to train people we like from scratch, so don't count yourself out from this great opportunity! SEND YOUR RESUME & please include best contact number! Additional Information All your information will be kept confidential according to EEO guidelines.

What Will You Do? The Customer Service Representative is responsible for providing comprehensive parts-related support to golf, sports field, municipal, consumer, landscape contractor customers and irrigation product customers within the domestic division. The role combines customer service excellence with sales support responsibilities to maintain high customer satisfaction and operational efficiency. To grow and build a successful career with Wesco/Hector Turf, you will be responsible for: Daily Operations Take up to 800 customer calls per month for parts orders via phone, fax, web, email, and walk-up customers Process up to 3,000 parts orders monthly as part of the Customer Service team Become proficient with products across four divisions: commercial, sports field & grounds, RLC and irrigation Handle counter walk-up customers including daily order pick-ups, billing closure, and customer lookup assistance Facilitates assisting with processing of daily web order releases. Customer Service & Sales Assist customers in finding correct part numbers for equipment via internet or hard copy resources Key customer parts orders while live on the phone ensuring part numbers, quantities, and customer numbers are accurate Make proactive outbound sales promotional calls and engage in strategic planning of marketing programs Build strong customer relationships and effectively manage problems and confrontations Focus on creating loyal customers with emphasis on back-ordered parts communication and ETA updates Maintain professional phone etiquette, managing call length to minimize customer queue wait times Administrative Functions Research and process Return Goods Authorizations (RGAs) including coding accuracy, weekly submittal, and logging Maintaining RGA coding verification and inventory return to stock review and logging. Reconcile monthly backorder reports and review internal/external ETAs on outstanding part shipments Process RGA credit orders to accounting with inventory accuracy. Support UPS claim issues and administration Specialized Support Serve as customer liaison for irrigation day to day questions. Work closely with export team for technical parts assistance as needed. Understand RLC dealer parts programming and marketing guide Know when to direct large project irrigation whole goods questions to the Irrigation team. Expand irrigation knowledge through required training sessions Expand knowledge on all Commercial Allied lines. Who Are We? Since 1987, Wesco Turf has been the golf, grounds, and irrigation market leader. We are a worldwide provider of the highest quality used golf course equipment. We are an exclusive provider for Toro, Club Car, Bernhard, Salsco, Harper, Ventrac, and MCI-Flowtronex and Watertronics Pump Stations in Florida and Southern Georgia. Wesco has been honored multiple times as Toro's North American Distributor of Excellence. On August 1st, 2022, Wesco acquired Hector Turf located in Deerfield Beach expanding our market to include from Vero Beach to Key West, including the Bahamas, Puerto Rico, Dominican Republic, and the Caribbean Islands. What Can We Give You? Wesco's foundation is built on the strength and quality of our people. We are committed to providing all of the resources and tools necessary to help our people be successful. Recognizing that our employees are our greatest resource, our competitive rewards package is designed to attract and retain our talented associates. Health Insurance - Medical, dental, and vision insurance is available to full-time employees, eligible dependents, and spouses. Wellness - We offer full-time associates a variety of mental health, financial health, and other types of resources. Growth Opportunities - Nearly half of our employees have worked in our organization for over ten years. We are committed to the advancement of our employees by providing challenging work assignments, formal and informal training, professional associations, and networking opportunities. Competitive Salary - In addition to their base pay, employees are eligible for our company-wide bonus that is dependent on Wesco meeting our sales goals. We have met these goals every year for the past 10 years, the bonus is equivalent to 0-3 weeks of additional pay and is prorated for your first year. Employees in our Service and Operations departments are eligible for a monthly incentive program based on performance. Requirements What Do You Need? To be considered for this role, a candidate should meet the following minimal requirements: Language: Spanish speaking and writing ability is highly desired/a plus Technical: Intermediate computer skills, Microsoft Word/Excel proficiency, reasonable typing speed and accuracy Industry: General knowledge of turf, lawn maintenance, and irrigation systems with technical experience Customer Service: Superior customer service skills with previous customer service experience required Maintain professional appearance and actions. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified employees without regard to sex (including pregnancy and childbirth), race, color, religion, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status. M/F/D/V Wesco Turf, Inc. is an equal opportunity employer. M/F/D/V

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction. Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Maintain financial accounts by processing customer adjustments Recommend potential products or services to management by collecting customer information and analyzing customer needs Prepare product or service reports by collecting and analyzing customer information Contribute to team effort by accomplishing related results as needed

Job Description The Re-Entry Coordinator is responsible for actively assists in the re-enrollment of students as detailed in enrollment policy procedure provided by the Director of Admissions. The Re-Entry Coordinator is directly accountable to the Director of Admissions. Minimum Requirements: A completed Associate Degree is required. Experience working in higher education - college admission or enrollment. Strong oral, analytical, and written communication skills required. Skilled at quickly learning new software programs and using technology to improve job performance. Ability to work extended hours (which will include evenings and Saturdays), in order to meet business objectives. Essential duties and responsibilities: Interview students that have dropped to determine if are ready to enroll again to continue program of study. Determine if prospective student has the desire and qualifications to attend FTC. Meet or exceed the company's standard of monthly re-entry budget of 30% of the drops. Partner with the academic department to identify students that are ready to re-enroll. Communicate to prospective students all details as they relate to the particular program of interest. Meet with the Program Director or Program Coordinator to evaluate if the prospective student has the desire and qualifications to attend FTC. Meet with the Program Directors and Program Coordinators to go over the reentry budget for each month. Meet with Dean of Academics affairs weekly to review the progress of reentry efforts and goals for the month. Attends college graduation ceremonies. Benefits: Medical Coverage -Including additional options HSA, and FSAs - Dependent, and Health Care Dental/Vision Insurance Coverage 12 Paid Holidays / Paid Time Off / Paid Volunteer Day 401[k] with 50% Employer Matching Short-Term Disability Life Insurance Supplemental Life Insurance Options Growth Opportunities / Education Assistance and Professional Development Benefits No Cost Benefits: Group Life Insurance Long Term Disability Talent Referral Program TicketsatWork - Discount Entertainment Program Enjoy a paid day off on your birthday (available to full-time employees after two years) Who We Are Florida Technical College was founded in 1982 to provide private, post-secondary education offering diploma, associate, and bachelor's degree programs in a range of professions, including Healthcare, Construction Trades, Hospitality, Beauty, Information Technology, and Business. NUC University has been the institution of choice for a diverse population for more than 40 years. The institution comprises nine locations in Florida (Deland, Kissimmee, Orlando, Lakeland, South Miami, Pembroke Pines, Tampa, South Florida, and DAVE School), seven campuses in Puerto Rico (Arecibo, Bayamón, Caguas, Mayagüez, Ponce, Río Grande, and Escorial), an IBC Technical Division with 12 locations in Puerto Rico, and the NUC Online Division with students all across US and Puerto Rico. It offers degrees at various levels, such as diploma, associate, bachelor's, and master's, in fields including Healthcare, Construction, Culinary Arts and Hospitality, Beauty, Visual Arts, Business Management, Technology, Health Studies, Criminal Justice, Psychology, and Education.

at the Davie location. Remote workers will NOT be considered.** This is highly a responsible grant funded position involving monitoring and coordinating the care of persons/wards under the guardianship of the St. Thomas University d/b/a Office of the Public Guardian located in Broward County. The office is located in Davie, Florida. OPG is the appointed public guardian for the 17th Judicial Circuit pursuant to section 744.2006, Florida Statutes. In Florida, public guardians serve incapacitated persons of limited financial means in situations where there is no family member or friend, other person, bank, or corporation willing and qualified to serve as guardian. The Guardian Representative serves as an advocate to the most vulnerable adults in the community and performs a variety of tasks requiring knowledge of guardianship law, social work practice, and student intern supervision. Local travel and field work throughout the area of assigned responsibility is required. CHARACTERISTIC DUTIES AND RESPONSIBILITIES: Adhere to Florida Statute 744 and 765 in the provision of guardianship services by: Providing case management services to assigned clients to include face-to-face monthly visits at clients' residence/facility. Coordinating the timely development of 6-month reports, initial and annual guardianship plans on all clients to assure that all clients receive all services and benefits that they are entitled to receive. Attend and actively participate in care plans and support plan meetings to ensure that clients receive all services and benefits that they are entitled to receive. Locating and developing community resources available to meet client needs. Conduct on-going evaluations to monitor client progress and needs. Analyzing data to measure the effectiveness of community programs and/or services to meet client needs and identify the resources or adjustments necessary for effectiveness of program or services. Appearing in Court and presenting recommendations to the Circuit Court Judge and adhering to orders issued by the judge, as needed. Developing monitoring and compliance reviews as well as quality assurance techniques to measure quality and appropriateness of service delivery. Recommending dispositional alternatives for various cases as necessary. Serving on-call duty as scheduled by executive director. May be cross-trained and perform other related duties incidental to work described herein. Maintaining accurate, timely, and comprehensive records in accordance with Florida Statute. Performs all guardianship duties, including coordination and collaboration for service provision by: Following policies and procedures of the agency related to reporting, court compliance and documentation. Providing liaison with institutional and facility staff, medical staff, and various social service organizations to effectively meet client needs. Communicating detailed information via various types of secure communication formats to representatives of the Department of Children and Families, Social Security, Veterans Administration, as well as authorizes and consents to entitlement related functions. Responsible for all aspects of ward entitlement applications and maintenance including applications for Medicaid, Social Security and SSI benefits. Monitoring, tracking, and performing DCF interviews and redetermination requirements as needed and collaborates with Financial Specialist, Benefits and Eligibility Coordinator, and Paralegal in this area. Completing required initial guardianship intake and pre-guardianship assessment to determine whether a referral is appropriate for the services of the Office of the Public Guardian. Completing required initial social, legal, and medical investigative work relating to court cases. Performing other related duties incidental to work described herein. Attending all required case reviews, staff meetings, staff trainings, staff meetings, and consultations. Provide mentoring and related training to newly hired social work colleagues at the Public Guardian's office. Qualifications POSITION QUALIFICATIONS/SPECIFICATIONS: Master's degree in Social Work or related field required. Minimum of 1-3 years' work experience. Working knowledge of concepts, practices and procedures and ability to use in varied situations. Detail oriented with ability to multi-task. Advanced critical thinking skills. Assumes responsibility readily, seeking out issues and areas needing resolution and development. Knowledge of community resources to assure that Wards appropriate referrals and linkages to meet their needs and continuity of services. Knowledge of Word, Excel, Outlook, SharePoint, Guardianship Data Base Able to work with a minimum of supervision exercising good judgment to make decisions. Able to draft correspondence/memos, revise legal templates, and interpret guardianship statutes. Knowledge of Florida Guardianship Statute 744. Possesses a high level of integrity and interpersonal skill necessary for dealing with all levels of the public, Probate Judges, court personnel, representatives from SSA, VA, DCF, Financial Institutions, family member/friends of wards, and facilities where OPG wards reside. Must pass a background and a credit check (prior to being hired) reviewed and monitored by the Statewide Office of the Public and Professional Guardianship and by the 17th Judicial Circuit. Must complete the 40-Hour Guardianship class and pass the state Guardianship exam within one year of employment. JOB TYPE - Full Time JOB PAY - $55,000 LOCATION - 12401 Orange Drive, Suite 214, Davie, FL, 33330 BENEFITS: -Dental Insurance -Employee assistance program -Employee discount -Flexible spending account -Health insurance -Health savings account -Life insurance -Paid time off -Parental leave -Sick leave -Retirement plan -Tuition reimbursement -Vision insurance SCHEDULE: -Monday to Friday 9 AM to 5PM -In-office work -Weekend and evening availability for emergency situations and on-call duties

Under the general supervision of the Assistant Bursar, the Student Accounts Representative supports student finance and cashiering services in Workday Student. The role emphasizes accurate account maintenance, excellence in customer service, financial integrity, collaboration with campus partners, compliance with federal and institutional policies, and the timely completion of weekly review processes to ensure student success. Job Description: Key Responsibilities * Customer Service & Outreach Serve as a primary contact for students and families, delivering timely and accurate support through multiple communication channels. Provide high-quality, student- and family-centered customer service by explaining account activity, payment deadlines, and resolution options. Exercise strong problem-solving and conflict-resolution skills to de-escalate concerns. Collaborate on the review of defaulted installment plans and conduct outreach to students in arrears. Serve as backup cashier during peak activity periods. * Billing, Discounts & Third-Party Support Assist senior representatives with sponsor and third-party billing in Workday, including contract review, invoicing, and payment tracking and posting. Manage the review and processing of corporate and institutional discounts and waivers. * Refunds Process student refunds in Workday ensuring accuracy of refund calculations and confirming compliance with federal Title IV timelines. * Weekly Controls & Release Reviews Complete weekly unapplied payment reviews, ensuring proper posting order (with financial aid applied before cash to support accurate refunding). Conduct scheduled diploma release reviews by checking holds, balances, pending aid, registration changes, and account notes, then approving or denying per policy. Perform transcript release reviews in accordance with federal aid rules, placing temporary overrides when warranted and notifying Registrar staff of actions taken. * Collaboration, Data Integrity & Compliance Maintain accurate tuition coding and account records, review Workday reports, and partner with Financial Aid, Registrar, Housing, and Academic Advising to resolve issues affecting student accounts, transcripts, and diploma requests. Participate in cross-training to gain familiarity with other areas of Student Accounts, including refunds, collections, and cashiering, to provide operational backup when needed. Ensure all responsibilities are carried out in compliance with FERPA, PCI standards, and applicable federal and institutional regulations. Mandatory participation in student orientation events twice per year and other university events as assigned. Required Knowledge, Skills, and Abilities * Commitment to delivering excellence in customer service while maintaining accuracy and professionalism. * Strong attention to detail with ability to prioritize multiple responsibilities in a fast-paced environment. * Professional judgment and maturity in handling sensitive and confidential information. * Excellent interpersonal, problem-solving, and conflict-resolution skills with ability to communicate clearly with diverse audiences. * Demonstrated financial literacy, including understanding of account balances, debits/credits, and reconciliation of discrepancies. * Proficiency in Microsoft Excel, Word, and Outlook. * Experience with Workday Student highly desired; familiarity with Jenzabar, and Perceptive Content a plus. * Reliability in completing recurring weekly review cycles and documenting outcomes. * Ability to adapt to new systems and processes quickly. * Ability to work occasional evenings or weekends during peak periods. * Bilingual (English/Spanish) proficiency preferred. Minimum Qualifications * High school diploma or equivalent required; associate's degree preferred. * 1-2 years of relevant office, finance, billing, or customer service experience required. * Experience in higher education or a large not-for-profit organization preferred. Accreditation and equal opportunity Lynn University does not discriminate on the basis of race, color, gender, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, parenting status, veteran status or retirement status in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Lynn University does not discriminate on the basis of sex. Inquiries concerning the application of the non-discrimination policy may be directed to the Lynn University Compliance Officer/Title IX Coordinator at 3601 N. Military Trail, Boca Raton, FL 33431, ***************************, or ***************; or to the U.S. Department of Education Office for Civil Rights. Lynn University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate, master's and doctoral degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call *************** for questions about the accreditation of Lynn University. 2020 Lynn University Americans with Disabilities Act Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling ***************. The Annual Security and Fire Safety Report In compliance with the Clery Act, the University annually provides a report to each student and current employee, as well as to prospective employees and students, that provides a detailed disclosure of information regarding campus security practices (including Emergency Response Plan, Timely Warnings, Emergency Warnings, Missing Persons, fire safety policies, fire prevention data, and Crime Log policies), as well as crime and fire-related incident statistics for the preceding year. The Annual Security and Fire Safety Report is available online at lynn.edu/securityreport For your health, Lynn University is smoke- and tobacco-free.

We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: Researches and analyzes outstanding student account balances and advises prospective and current students, their families, and the NSU community regarding payment options and provides training to Financial Aid and Academic Records (FAAR) staff to ensure accurate information is received in a timely manner to reduce accounts receivables. Job Category: Non-Exempt Hiring Range: $18.20 per hour/$35,490.00 annually Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1. Researches and analyzes outstanding student account balances to ensure that payment information is accurate and adjustments are made accordingly. 2. Advises prospective and current students, their families, and the NSU community regarding payment options and Bursar policies and procedures to ensure accurate information is disseminated and to prevent an increase in accounts receivables. 3. Processes specialized billing, invoices, and receipts to ensure students are able to receive funds from appropriate parties. 4. Processes, tracks, and maintains records of payments and charges to ensure that student accounts are accurate. 5. Issues refunds to students and third-party vendors/agencies to ensure that excess payments are sent to appropriate parties in a timely manner. 6. Reviews data and corrects discrepancies to ensure student's account information is accurate and appropriate holds are applied. 7. May provide training to new ESS staff relating to student accounts processes to ensure employees are properly trained. 8. Performs other duties as assigned. Job Requirements: Required Knowledge, Skills, & Abilities: 1. Proficiency with handling numbers (account reconciliations), computing numbers mathematically, and transcribing numbers correctly. Strong 10-key skills. 2. Proficient knowledge of MS Office, including Word, Excel, and Outlook; data entry skills; Internet research abilities. 3. Strong verbal and written communication skills. 4. Ability to prioritize work in order to complete multiple tasks within time deadlines. 5. Excellent of customer service skills. 6. Ability to enter and verify information with accuracy. 7. Proactive, punctual, and reliable. 8. Ability to work independently. 9. Good organizational and time management skills. 10. Excellent conflict resolution skills. 11. Ability to maintain confidential information. 12. May need to work evenings and weekends, if necessary. PHYSICAL REQUIREMENTS / WORKING CONDITIONS: 1. Ability to communicate effectively with others. 2. Ability to work cooperatively with colleagues and supervisory staff at all levels. 3. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 4. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils and computer keyboards. Required Certifications/Licensures: Required Education: Associate's Degree or 60 College credits Major (if required: Required Experience: 1. Associate's Degree and one (1) year of finance related work experience in an office environment. 2. Minimum three (3) months of bookkeeping and/or cashiering work experience. Preferred Qualifications: 1. Experience with student accounting systems. 2. Experience working in an academic institution, preferably in higher education. 3. Experience in Banner or other NSU software systems. Is this a safety sensitive position? No Background Screening Required? Yes Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.