UMB Bank jobs in Raleigh, NC

**COMMERCIAL RELATIONSHIP SPECIALIST-FRANCHISE FINANCE & HEALTHCARE** At UMB Bank, the Commercial Relationship Specialist provides a highly skilled level of support to Relationship Managers and Clients within Commercial Banking while maintaining and supporting the development of relationships with customers and internal partners. **Primary Responsibilities** + Assist Relationship Manager(s) by performing daily support activities related to client relationships and keep respective Relationship Manager informed when appropriate + Act as point of contact for Commercial Banking clients for all servicing requests related to client relationship + Manage post-closing requirements such as exception citing's, collateral perfections, covenant items, etc. + Work closely with Treasury Management team to successfully onboard new Deposit Account and Treasury Services for clients as well as provide guidance to clients to the appropriate resource for servicing and assistance + Maintain client records for both loan and deposit accounts + Provide professional and courteous customer service while answering questions, researching issues, and providing resolutions as needed + Facilitate loan payoffs and collateral release requests + Assist with Analysis Refund requests + Facilitate no-pin wires + Assist with transfers + Handle customer overdraft communication and decisioning + Provide and assist with Loan and Deposit Account information/documentation **Requirements** + High School Diploma or GED and three (3) years general banking experience OR a Bachelor's degree and two (2) years banking or client support experience. Application Deadline: December 31, 2025 **Compensation Range:** $37,490.00 - $71,920.00 _The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information._ UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. **Are you ready to be part of something more?** You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. _UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ _*************************_ _to let us know the nature of your request._ _If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (*********************************************************************************************************************************** _to understand how we collect and use your personal information when you apply for employment with UMB._ **_Who we are_** We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision (****************************************************************************************************** Check out the road to a career at UMB

The position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess 3-5 years of Teller experience. ESSENTIAL FUNCTIONS: Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing. Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers. May assist in opening and closing the vault daily; assists in balancing vault currency and coin. Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Issues official checks, traveler's checks and gift cards. Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. Performs safe deposit duties by controlling access and assisting customers. Receives and processes stop payment and hold orders. Accepts loan, credit card and installment payments. Balances cash drawer daily and verifies cash being bought from and sold to the vault. Provides effective customer service and assists in resolving problems within given authority. Records, files, updates information and sorts' mail or reports as required. Answers telephones and directs callers to proper Bank personnel. Processes teller work through branch capture and assists with imaging research. May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections. Type's routine letters, reports and forms. Maintains files, copies and faxes documents, and orders and distributes supplies. Takes steps to ensure security of Branch personnel & Bank procedures. Fully understands opening/closing procedures, as well as all other security procedures. May prepare and verify order of shipment of currency. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. **SUMMARY** First Horizon is seeking a ERM Risk Advisor - Risk Identification Program Leader to join the Enterprise Risk Management team. The Risk Identification Program Leader is responsible for developing, implementing, and continually improving First Horizon Bank's risk identification framework. This associate will lead efforts to proactively identify current and emerging risks across all business lines and functions, ensuring comprehensive visibility and early warning for potential vulnerabilities. The leader will cultivate robust relationships with associates at all levels, championing risk awareness and fostering a consistent, enterprise-wide risk culture. The role collaborates closely with executive leadership, business units, compliance, and audit to systematically identify, assess, and communicate risks affecting associates, clients, and the Company as a whole. **In this role, you will:** + Design, manage, and optimize the bank's risk identification program, ensuring alignment with the Enterprise Risk Management (ERM) framework and regulatory requirements. + Lead cross-functional collaboration with business unit leaders, risk owners, and associates to facilitate the ongoing identification of current and emerging risks. + Develop and deploy risk identification methodologies, tools, and training to ensure consistent enterprise-wide risk capture and reporting. + Conduct risk workshops to surface current and emerging risks. + Regularly review and update risk identification processes to reflect changes in business strategy, regulatory expectations, or the operating environment. + Provide subject matter expertise and guidance to associates on risk identification best practices. + Maintain strong working relationships with internal stakeholders and consulting partners to advance the risk identification program and support top Company priorities. + Support regulatory examinations and internal audits related to risk identification as needed. **Required Qualifications/Knowledge, Skills, and Abilities:** + Bachelor (4-year college) degree and 8-10 years in in risk management, audit, compliance, or similar roles within the financial services industry. + Skilled in building strong partnerships through effective collaboration, relationship management, and communications. + Demonstrated knowledge of enterprise risk management frameworks, risk assessment tools, and regulatory requirements. + Ability to translate complex risk concepts for associates and executive leadership. + Proven critical thinking and analytical skills, including strong decision-making, and problem-solving skills with attention to detail and accuracy. + High level of initiative and accountability + Strong organizational, multi-tasking, and prioritizing skills + Excellent verbal, written, and interpersonal communication skills. + Intermediate Microsoft Office skills **Preferred Skills:** + Experience facilitating risk identification workshops. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

The position of Commercial Loan Processor is responsible for soliciting, negotiating, underwriting and coordinating the closing of routine commercial, residential, equipment, SBA, commercial building and business loans in compliance with the Bank's lending policies and procedures; develops business checking and deposit relationships with customers; and promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. The position of Loan Processor assists in attaining established Bank, region and branch goals through active participation in sales management and officer call programs. ESSENTIAL FUNCTIONS: Engages in business development activities and solicitation of new business; actively involved in instilling and maintaining a positive sales environment through education of the Bank's products and services. Interviews prospective applicants and requests specified information related to loan or credit application; corresponds or re-interviews applicants to resolve questions regarding application information. Performs prequalification assessment and analysis of financial condition and risk of financing requests within framework of Bank credit culture and current economic and industry trends. Gathers and analyzes all information necessary to present a financing request to senior management or Loan Committee for approval; meets with existing or potential customers; visiting sites of loans; negotiates loan terms and conditions; approves loans within established lending limits or refers and recommends acceptance to the Branch Manager. Assist Branch Manager in processing of approved loans; ensures loans are processed according to agreement, customer needs and conform to Bank lending policies; obtains sufficient information and/or documentation from customers; solves problems relative to processing and servicing of loans within his or her portfolio; approves loan disbursements in accordance with agreements; performs loan collection activities. Ensures that credit inquires and UCC filings are researched to determine credit worthiness and appropriate collateral positioning are achieved. Ensures that certification or deletion of collateral is made by the appropriate personnel. Negotiates, underwrites and processes renewals of credit facilities. Approves loan payments, draws from lines of credit, and fund transfers within specified limits. Authorizes commitment, engagement, auction and decline letters with Branch Managers approval. Reinforces the application of superior customer service through his or her own example along with appropriate follow through with involved customers and employees. Consistently applies good decision making techniques pertaining to inquiries, approvals, requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development. Verifies funds with mortgage companies and contractors. Develops and maintains knowledge of financial industry, economy, market conditions, rates, vendors and competition. Represents the Bank in various community, civic, and community reinvestment functions to further enhance the Bank's image and develop additional business; assists the Bank in establishing and maintaining market position in the financing arena. Provides deposit and loan account ratings. Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. Updates and corresponds with legal counsel and collectors on workouts, bankruptcies, and charge-offs to ensure all possible precautionary actions or measures are taken. Operates computer terminal or personal computer to obtain and process data. Issues Money Orders, Travelers Checks and Savings Bonds. Answers telephones, answers questions and directs callers to proper Bank personnel. Follow up on loan file documentation deficiencies and monitor wait list. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. Bachelor's degree in business, finance, or related field or equivalent work experience Work related experience could consist of reception or secretarial duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position of Personal Banker I is responsible for ensuring the customer's needs are achieved by conducting a thorough financial needs assessment and recommending the most appropriate products and services that fulfills the customer's immediate and future financial needs. Under direct supervision, the Personal Banker I will generate leads, build new and maintain existing customer relationships, resulting in outcomes that define great customer experience. The Personal Banker I is accountable for delivering clarity to customers through simplicity, guidance, and know-how and does this both at the service window, as well as through needs assessment and sales. This level is based on 1 to 3 years of banking experience or previous Teller or experience in a customer contact/sales position or equivalent. ESSENTIAL FUNCTIONS: Coordinates both the Personal Banker and Service Representative functions in the delivery of efficient, accurate and professional service that defines great customer experience. Provides transactional support to the Service Area (Tellers) as well as dual control functionality as applicable (75%). Opens all types of personal and business accounts and prepare related documentation (25%). Inputs and closes personal loan applications including DDA lines of credit and credit card applications. Assists customers with requests, complaints, research and follows-up on details to resolve matters to the customer's satisfaction as it may relate to: Deposit accounts Debit and Credit cards Safe deposit boxes Official checks Any other bank product or service Processes non-post report, wire transfers, credit card orders, address changes, check and deposit slip orders, endorsement stamp orders and any other related branch reporting or process. Be familiar with all security procedures of Branch, including opening & closing, personnel safety, and Bank procedures. Interfaces with customers via telephone or in person. Must be able to support multiple branch locations as needed. Exhibits effective communication Generates and maintains profitable customer relationships while satisfying and exceeding customer financial needs and expectations, thereby defining great customer experience. Achieves activity and growth goals as well as customer satisfaction objectives. Engages in outbound calling and needs assessment as assigned by the Bank Manager to generate qualified referrals for alternative products, channels and other lines of business to meet goals. Meets or exceeds all established activity goals (face to face appointments, voice to voice calls, etc.) to drive sales and referral results. Have an understanding and apply basic sales skills and product knowledge including deposit and loan products. Adherence to all operational, regulatory and security requirements, directives and procedures while minimizing losses. Adheres to regulatory and compliance criteria in regard to opening deposit accounts, adhering to operational and screening processes. Inputs and follows through with loan applications following operational and regulatory requirements. 100% adherence to branch's internal policies and procedures to ensure 100% pass rates of internal audits. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience : These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED); or the equivalent combination of education and experience. Work related experience could consist of reception or secretarial duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Not Eligible for Sponsorship** The Manager - Data Issue Management leads and oversees a high-performing team of Business Analysts dedicated to ensuring data integrity and quality across First Horizon Bank's systems and processes. This role is responsible for establishing best practices in data issue identification, analysis, and resolution, while driving continuous operational and strategic improvements to support exceptional client experiences. The Manager collaborates closely with associates across technology, operations, compliance, and business functions to advance data governance and deliver actionable insights. **Key Responsibilities** : - Lead, coach, and develop a team of Business Analysts focused on data issue identification, analysis, management, and remediation. - Set strategic objectives and operational standards for data issue management, ensuring effective monitoring, tracking, and escalation processes. - Oversee the investigation of complex data integrity issues using advanced technical query capabilities (e.g., SQL, data analysis tools) and ensure timely resolution. - Partner with business stakeholders and technology leaders to drive systemic improvements to data quality controls, processes, and policies. - Develop and maintain reporting mechanisms for data issues, including regular executive dashboards, trending analysis, and progress updates for senior management. - Ensure proper documentation of issue resolution procedures, analysis outcomes, and knowledge sharing within the team and with other associates. - Champion data governance initiatives, fostering compliance with regulatory requirements and aligning with bank standards. - Identify opportunities for process automation and technology enhancements to improve efficiency and reduce recurrence of data-related issues. - Provide subject matter expertise and guidance to associates on complex technical data queries, data issue escalation, and resolution protocols. - Support recruiting, onboarding, and professional development efforts within the team to build bench strength and advance technical skills. - Represent the Data Issue Management function in cross-functional working groups, project teams, and regulatory reviews as needed. **Required Qualifications** : - Bachelor's degree in Business, Information Systems, Computer Science, or related field. Advanced degree preferred. - 7+ years' experience in data management, including extensive knowledge of data mapping, data integration, and database concepts. - Minimum 5 years of experience in business analysis, data quality management, or a related technical field, including 2+ years of leadership experience. - Proficiency with SQL and other data querying tools, as well as data visualization and reporting platforms (such as Excel, Power BI, Tableau). - Demonstrated experience leading teams and managing complex, cross-departmental projects. - Deep analytical and problem-solving skills, including diagnosing root causes of systemic data issues. - Strong understanding of data governance frameworks, regulatory standards, and industry best practices. - Excellent communication and collaboration skills, with the ability to present complex information clearly to associates and senior leadership. **Preferred Skills** : - Experience within the financial services industry. - Familiarity with process automation and workflow improvement initiatives. - Project management training or certification. - Experience contributing to or leading data governance councils or working groups. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook X formerly Twitter LinkedIn Instagram YouTube Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

First Horizon is seeking a ERM Risk Consultant II - Generalist to join the Enterprise Risk Management team. The role is responsible for supporting the enterprise risk programs, processes, and reporting as directed, including enterprise policy management, issue management, risk committee and board reporting, research and analysis of risk data, and conducting other assignments as directed. **In this role, you will:** + Support complex initiatives including those that are cross-functional with broad impact. + Collaborate and consult with peers, colleagues, and middle to more experienced level managers to resolve issues and achieve goals. + Support annual and other periodic processes related to key risk indicators, issue management, and policy management. + Develop and maintain policies and procedures. + Support the ERM reporting team in preparing reports for various committees. + Assist teammates with the development and management of risk programs. + Assist with the creation of presentation materials which may include risk training, presentations for governance and other meetings, and internal and external audits. + Support the ERM team with projects as assigned. **Required Qualifications/Knowledge, Skills, and Abilities:** + Bachelor (4-year college) degree and 5+ years of banking experience or equivalent combination of education and experience. + Skilled in building strong partnerships through effective collaboration, relationship management, and communications. + Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic work environment. + Proven critical thinking and analytical skills, including strong decision-making, and problem-solving skills with attention to detail and accuracy. + High level of initiative and accountability + Strong organizational, multi-tasking, and prioritizing skills + Excellent verbal, written, and interpersonal communication skills. + Intermediate Microsoft Office skills **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

**Schedule:** Monday through Friday, 8:00AM to 5:00PM The Retail Market Manager will be responsible for building a high performing Banking Center team and deliver well balanced results in all aspects of Retail Banking. Responsibilities include growing profitability, advice driven sales, associate coaching, operational excellence, customer experience, and workforce management. An effective Retail Market Manager demonstrates a high level of emotional intelligence, effective change management, and strong communication skills. Ideal candidate must be available to effectively support a broad number of banking centers within the market. **Specific responsibilities to include:** **Strategic leadership** + Coaches, leads and manages Banking Center Managers and teams to ensure all strategic initiatives are executed effectively. + Implement the vision for driving growth and profitability by executing on Retail Banking strategy within the Market. + Provide visionary leadership to the Retail Banking team, fostering a culture of customer focus. + Collaborate with peers and Retail Banking Executive to align goals with the overall organizational strategy. + Models and demonstrates First Horizon Bank (Firstpower) culture. Promotes a positive work culture by increasing and supporting associate engagement and develops plans to improve associate experience scores. Creates a winning culture through consistent recognition. + Involved in the community and actively serves in a leadership capacity in support of bank programs. **Sales and business development** + Implement and coach advice driven sales process. + Drive business growth by establishing and achieving goals and priorities. + Use sales management tools and data to proactively identify performance gaps and puts action plans in place for improvement. + Consistently visits banking centers to provide one-on-one coaching, inspect, and recognize sales activities and behaviors. + Establish and nurture relationships with key clients and partners to expand the client base. + Identify cross-selling opportunities and collaborate with partner lines of business to maximize revenue generation. + Deliver expected balance sheet and income statement results for the Market. **Client experience** + Ensure exceptional client experiences across all banking centers. + Implement strategies to enhance client engagement, satisfaction, and loyalty. + Resolve escalated client issues and ensure prompt resolution to maintain a positive reputation. **Team management** + Recruit, train, develop, and retain a high-performing Retail Banking team. + Provide regular coaching, feedback, and performance evaluations to team members. + Foster a collaborative and inclusive work environment that promotes teamwork and professional growth. + Create and support a healthy climate and culture, including inspiring trust, motivating associates, influencing behaviors, and fostering associate engagement. + Communicate and explain critical changes in the business environment and assist banking center associates in understanding and embracing change. + Create and support a healthy climate and culture, including inspiring trust, motivating associates, influencing behaviors, and fostering associate engagement **Compliance and risk management** + Ensures the operational integrity of the banking centers and ensures team compliance with bank regulations, policies, and procedures. Partners with Retail Operations team to address operational concerns. + Manage loan pricing exceptions and credit exception requests. + Implement effective risk management practices to minimize potential financial and operational risks. + Lead internal audits and assessments to ensure adherence to policies and procedures. **Operational efficiency** + Manage processes and workflows within Retail Banking for efficiency and cost-effectiveness. + Monitor operational metrics and implement improvements as needed. 1. **Supervisory Responsibilities -** Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems. **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: + Bachelor (4-year college) degree and 4-6 of experience or equivalent combination of education and experience and 3+ years of high sales performance. **About Us** First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** **Qualifications** **Behaviors** **Required** + **Enthusiastic:** Shows intense and eager enjoyment and interest + **Team Player:** Works well as a member of a group + **Leader:** Inspires teammates to follow them + **Dedicated:** Devoted to a task or purpose with loyalty or integrity **Motivations** **Required** + **Self-Starter:** Inspired to perform without outside help + **Goal Completion:** Inspired to perform well by the completion of tasks + **Ability to Make an Impact:** Inspired to perform well by the ability to contribute to the success of a project or the organization Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems. Essential Duties and Responsibilities: * Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned. * Extensive client contact , involved in all activities that align with prospective and existing clients * Performs account maintenance including money transfer requests, address changes, etc. * Serves as liaison and between sales team, compliance, and other business lines throughout the firm * Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures * Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation * May attend client meetings, prospect meeting, and client/marketing events * Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment. * Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support * Fulfill financial advisor requests and resolve service-related issues and inquiries * Process tasks and resolve issues in a timely and accurate manner * Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times * Maintain a focus on continuous improvement and provides feedback on system enhancements * Master technology to ensure it is being used to its full benefit Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: 1. 0-2 years' experience required; 2-4 years' experience preferred 2. High School diploma required for consideration (or equivalent); Bachelors preferred 3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred 4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful 5. FINRA Licenses : Series 7, 66/63 preferred 6. Appropriate State Life & Health Insurance licenses preferred About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

This position provides support for UMB's Consumer Credit Cards specific to the Card Loss Mitigation functions. **How you will spend your time:** + Complete complex transactional processing while meeting regulatory and compliance guidelines within completion timeline expectations + Assist with developing strategy for policies and procedures and support maintaining Collection and Recovery policies and procedures + Analyze, research, and resolve escalated issues; Proactively identify functional improvements and evaluate liquidation trends to assess vendor performance + Perform quality checks to ensure account updates and reports are processed properly + Communicate on a consistent basis with 1st and 3rd Party Collections agency answering questions or providing clarification on account questions + Support process enhancement implementation updates + Stay current with UMB's collections policies and procedures + Must be able to deliver to stringent timelines confidently **We are excited to talk with you if:** + You have 2+ years of financial services experience + Knowledge of TSYS or other card processing platforms + Accuracy and strong decision-making skills + Aptitude for problem solving and attention to detail + Ability to manage time and meet deadlines + Ability to work proactively & collaboratively in a team environment + Strong written communication skills + Ability to partner with multiple areas to achieve common goal **Bonus points if you have:** + 2+ years of experience with Collections/Recovery in a credit card environment **Compensation Range:** $38,910.00 - $75,080.00 _The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information_ UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. **Are you ready to be part of something more?** You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. _UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ _*************************_ _to let us know the nature of your request._ _If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (*********************************************************************************************************************************** _to understand how we collect and use your personal information when you apply for employment with UMB._ **_Who we are_** We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision (****************************************************************************************************** Check out the road to a career at UMB

Location: On site in New Orleans, LA, Birmingham, AL, Charlotte, NC, Raleigh, NC, Memphis, TN, Nashville, TN, Houston, TX, Dallas, TX, Atlanta, GA, or Miami, FL The Business Risk and Controls Advisor sits in the first line of defense and is responsible for executing risk management programs and other first line of defense risk activities in support of line of business growth and revenue production. The role works directly with the business unit management teams to identify, manage, monitor and report risk through the execution of risk programs, policies, standards and procedures. The role also works directly with second line of defense risk management to ensure appropriate execution of risk activities including assessment of risk, development and oversight of controls, identification and escalation of issues, and governance and reporting. The role is on point to coordinate and assist with audits, exams and other inquiries from internal audit and regulators relative to risk management. Job Responsibilities: * Manage the implementation and execution of risk programs and policies in coordination with the second line of defense risk management organization including new product governance, Risk and Control Self-Assessment (RCSA), key risk indicators (KRIs), Enterprise Risk Report, issue management and operational loss management * Coordinate and support Business unit level risk assessments, including identifying, managing, monitoring and reporting line of business top risks and emerging risks * Develop first line of defense procedures that align with risk program and policy requirements. * Provide ongoing risk guidance, education and communication to business unit partners to ensure risk management expectations are met within the first line of defense. * Assess effectiveness of business unit controls through monitoring and testing, identify gaps and drive remediation of control deficiencies. * Escalate issues and gaps to line of business management and Risk. * Engage in internal audits including preparation of materials, assessment and remediation of findings, and provide updates to senior management. * Build strong relationships with business unit teammates, second line of defense partners, functional support units and other stakeholders to drive strong collaboration on risk program execution and the maturation of risk management across the enterprise. * Participate in industry forums and build relationships with other large banks across the industry. Required Qualifications/Knowledge, Skills, and Abilities: * Bachelor's degree and 5 or more years of operational and enterprise risk management experience in a first or second line of defense capacity. * Experience with enterprise and operational risk programs at a large financial institution, including RCSA, KRI, operational losses, issues management, new and modified product risk assessment, and third party risk management. * Experience working with teams through change by creating a compelling vision for transformation. * Strong project management skills with ability to manage multiple concurrent projects successfully and a proven track record of strong execution on major initiatives. * Proficient at collaborating across business units and lines of defense and working with stakeholders to resolve complex issues. * Ability to articulate the connections across risk programs and influence stakeholders to leverage risk data in business decision-making processes. * Proficiency at assessing current processes with an eye towards efficiency and automation. * Strong oral and written communication skills with ability to communicate at all levels of an organization. * Proven ability at collaborating across the enterprise to solve complex challenges. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Location: On site in Memphis, TN, Nashville, TN, Charlotte, NC, Raleigh, NC, New Orleans, LA, Miami, FL or Birmingham, AL. The Credit Card Implementation Strategist at First Horizon Bank is a key operations and strategy resource responsible for advancing the effectiveness of our credit card products and services. Working directly with Credit Card Product Managers, this position will drive operational excellence by executing product initiatives, resolving escalated issues, and identifying process enhancements that improve our clients' experience. As a highly collaborative associate, this position will manage operational relationships with internal and external partners, advocate for client and associate needs, and enable data-driven decision-making to meet business and client goals. Responsibilities: * Provide daily and operational support to Credit Card Product Managers through coordinating implementations, tracking project milestones, delivering status updates, and resolving client-impacting issues. * Drive operational relationships with internal associates and external partners, ensuring commitments are met and projects are delivered within scope, on time, and with a focus on client experience. * Identify process friction points for associates and clients, build compelling business cases, define requirements, and advocate for enhancements that elevate credit card product performance and client satisfaction. * Serve as a hands-on analyst, utilizing data to ground recommendations, measuring KPIs, develop financial justifications, and support the prioritization of cross-functional improvement projects. * Articulate client feedback and voice of the client insights to business teams, influencing project alignment and prioritization. * Lead and support the rollout, testing, and ongoing management of new credit card products, features, and compliance-driven changes. * Resolve escalations in partnership with technology, operations, and product teams, employing root cause analysis and driving to sustainable solutions. * Develop and refine metrics and control systems to assess product operations, trends, and quality, ensuring risks are proactively identified and mitigated * Maintain documentation, contribute to training for associates, and facilitate knowledge sharing across relevant teams. Requirements: * Bachelor's degree in Business, Finance, Project Management, or a related field. Equivalent work experience considered. * 3-5 years of relevant experience in card product operations, implementations, project management, or product support within financial services. * Strong understanding of card banking products, payment channels, and regulatory/compliance frameworks. * Demonstrated ability to use data to substantiate arguments, prioritize issues, report KPIs, and measure outcomes. * Exceptional analytical, problem-solving, and organizational skills with an ability to manage multiple concurrent projects and initiatives. * High levels of initiative, sound judgment, and demonstrated tact in communication and conflict resolution. * Ability to work independently and credibly across cross-functional teams, effectively engaging with associates at all levels and external partners. * Proficiency with project management tools, data analysis applications, and Microsoft Office About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube Instagram YouTube

Wintrust Mortgage was founded in 1981 to help customers achieve the American dream of homeownership and has since successfully navigated the ever-changing real estate market. As a full-service, federally chartered lender with offices located across the country, we're dedicated to providing customers with a wide range of mortgage products and have the capability to lend in all 50 states. To complement the basic conventional, FHA, and VA loan programs, we are uniquely positioned to meet the needs of the continually evolving market. Wintrust Mortgage is part of Wintrust, a financial services company with more than $66 billion in assets. Why join us? An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 9 years) and Employee Recommended award by the Globe & Mail (past 6 years) Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few Family-friendly work hours With 175+ community bank locations, we offer opportunities to grow and develop in your career Promote from within culture Why join this team? We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility Position Summary: An employee in this position procures new mortgage transactions for the bank. The primary responsibility is to bring in new loan requests into the bank for processing. The Loan Originator is the primary contact for the loan applicant. Essential Duties and Responsibilities: The Loan Originator assembles and reviews a new application and matches the applicant with a mortgage program. The file is handled by the Mortgage Originator until it is time to request loan documents and closing is scheduled. By turning in the file at this point, the Loan Originator is able to go out and generate new business. The Loan Originator assists the borrower in determining the proper loan program, completing the loan application and gathering the required supporting documentation to begin the loan process. Conducts preliminary underwriting reviews. Remains front line contact with the borrowers. A credit report is obtained and analyzed by the Loan Originator. The Loan Originator is heavily involved with the client during the application and closing process. Develops referral relationships with realtors, builders, bankers and other sources in order to proactively solicit new business. Qualifications: Minimum two years of mortgage loan origination experience Thorough knowledge of pricing and underwriting requirements of various mortgage products and programs. Knowledge of residential mortgage processing, underwriting and closing procedures. Thorough knowledge of federal lending regulations governing real estate lending, such as Truth-in-Lending, RESPA and others. Ability to analyze financial information. Excellent interpersonal and communication skills required. Pleasant and professional demeanor is essential. Work requires sound judgment and diplomacy. Outlook proficiency required. Requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E Act of 2008 Ability to travel Benefits: Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation: The minimum estimated hourly rate for this role is $15.00, along with eligibility to earn monthly commissions. Actual pay rate may vary based on several factors, such as a candidate's location, qualifications, skills, and experience. From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

**Location:** On site in Memphis, TN, Charlotte, NC, Raleigh, NC, Orlando, FL, Miami, FL, Lafayette, LA, New Orleans, LA, Dallas, TX. **Reports To:** Head of Strategic Initiatives, Consumer Banking **About the Role** As a **Data Integration Senior Analyst** at First Horizon, you will serve as a strategic partner to Consumer and Small Business Banking leadership, driving data-informed decision-making through robust integration and analysis. You will lead efforts to collect, validate, and synthesize performance data across the bank into scalable, centralized systems that power scorecards, dashboards, and key metrics. Your expertise in geographic information systems (GIS) will be instrumental in advancing geospatial analytics and supporting the rollout of new GIS tools. This role requires a strong command of data architecture, visualization, and cross-functional collaboration to deliver actionable insights that shape strategic initiatives. **Responsibilities** + Lead the design and maintenance of scalable data integration workflows to support performance reporting across Consumer Banking. + Partner with cross-functional teams to identify and resolve data gaps, inconsistencies, and quality issues. + Oversee the collection and analysis of external market data, including branch footprint and competitive intelligence across First Horizon's 12-state network. + Collaborate with retail, business banking, analytics, and strategy teams to ensure timely and accurate data delivery. + Develop and maintain documentation of data sources, methodologies, and update schedules to ensure transparency and repeatability. + Produce high-impact reports and dashboards for senior leadership, including ad-hoc analysis to support strategic decisions. + Champion data governance and integrity standards across all integration efforts. + Contribute to the development and implementation of advanced GIS tools and spatial analytics capabilities. **Qualifications:** + Bachelor's degree in Business, Finance, Economics, Data Science, Environmental Sciences, or related field; equivalent experience considered. + 4+ years of experience in data integration, analytics, or operations, with increasing responsibility. + Proven ability to architect and manage centralized databases and data pipelines for performance reporting. + Advanced experience with GIS tools and spatial data analysis, including mapping and geospatial insights. + Proficiency in Excel and data visualization platforms (Power BI, Tableau, GIS Insights). + Strong scripting skills (SQL, Python) for data transformation, automation, and analysis. + Excellent communication and stakeholder engagement skills, with a track record of cross-functional collaboration. + Deep interest in banking strategy, branch networks, and market dynamics. **Why Join First Horizon?** You'll have an opportunity to make a visible impact alongside high-performing associates, help drive strategic change, and develop your skills in a collaborative environment. If you're proactive, curious, and thrive on turning information into action, we would love for you to apply. **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

is seeking candidates in the Phoenix, AZ or Los Angeles, CA metropolitan areas**** As the **Business Development Officer - Capital Finance** , you will be responsible for originating loans consistent with the Company's credit policy; negotiating price and structure of new transactions within set limits; reviewing and approving all transactions before reporting to Executive Management; initiating and maintaining relationships with referral sources and influence centers; assisting in the underwriting process of new client proposals from prospect to client funding; and seeking approval from Executive Management for new client transactions. This key position reports to the EVP/National Marketing Manager and has access to company financial, market, client, and personnel information. . You will market to current and potential referral sources including, but not limited to, the following: Banks, Certified Public Accountants, Attorneys, Private Equity firms, financial firms, Business brokers, and National organizations. You will also visit prospective clients, as well as produce reports needed for new prospects and attend regularly scheduled meetings. **How you'll spend your time:** + You will be responsible for originating loans consistent with the Company's credit policy + You will be negotiating price and structure of new transactions within set limits + You will be reviewing and approving all transactions before presenting report to Executive Management + You will be initiating and maintaining relationships with referral sources and influence centers + You will be assisting in the underwriting process of new client proposals from prospect to client funding + You will be seeking approval from Executive Management for new client transactions + You will market to current and potential referral sources including, but not limited to, the following: Banks, Certified Public Accountants, Attorneys, Private Equity firms, Financial firms, Business brokers, and National organizations + You will visit prospective clients + You will produce reports needed for new prospects and attends regularly scheduled meetings + Other duties as assigned **We're excited to talk with you if:** + You possess a bachelor's Degree or equivalent work experience + You have 3 years credit experience with 3 years sales experience in a banking, finance or asset-based lending environment + You demonstrate knowledge and experience in the use of marketing tools and methods, including mailings, telemarketing, and other forms of customer outreach + You have the ability to make independent and sound judgments and decisions and have an understanding of how decisions affect business lines and the organization as a whole + You can read and interpret financial and budgetary documents + You possess professional verbal and written communication skills + You are analytical, highly organized, pay attention to detail, handle frequent interruptions with ease, and enjoy a fast-paced work environment + You can meet firm timelines and work under pressure + You show self-motivation and a sense of urgency + You demonstrate intermediate to advanced skills in Microsoft Excel and Word **Compensation Range:** $157,500.00 - $292,572.00 _The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information._ UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. **Are you ready to be part of something more?** You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. _UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ _*************************_ _to let us know the nature of your request._ _If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (*********************************************************************************************************************************** _to understand how we collect and use your personal information when you apply for employment with UMB._ **_Who we are_** We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed. Learn more about UMB's vision (****************************************************************************************************** Check out the road to a career at UMB

This role requires associates to work in person at a First Horizon Bank location within the bank's operational footprint. Remote or hybrid work is not offered for this position. **Position Overview:** First Horizon Bank is seeking a detail-oriented and collaborative Business Analyst to support the ongoing development, enhancement, and optimization of our nCino lending solution. The ideal candidate will be passionate about improving digital processes and client experience, with experience in banking, lending processes, and supporting technology platforms such as nCino or Salesforce. **Key Responsibilities:** + Serve as a liaison between business associates (including line of business, credit, and risk teams) and technology partners for the nCino lending platform + Gather, analyze, and document business requirements and translate them into clear technical solutions for developers + Map out current lending workflows and identify opportunities for process improvements, automation, and optimal use of the nCino platform + Facilitate discussions, requirements workshops, and feedback sessions with associates and stakeholders to ensure the platform aligns with business objectives and enhances the experience for our clients + Develop use cases, user stories, and business process documents to guide system enhancements or new feature deployments + Support testing activities, including test case creation, system validation, and user acceptance testing for nCino updates + Assist with change management, training, and documentation to support successful system adoption by associates + Monitor platform performance and generate reports to track key metrics, user adoption, and issue resolution **Required Qualifications:** + Bachelor's degree in Business, Information Technology, Finance, or a related field. + Minimum 3 years of experience in business analysis, preferably within the financial services industry + Prior experience working with nCino, Salesforce, or other digital lending systems is strongly preferred + Solid understanding of commercial or consumer lending operations, regulatory considerations, and client experience best practices + Exceptional analytical, problem-solving, and communication skills + Proficiency with requirements documentation, workflow mapping, and data analysis tools + Experience working in Agile/Scrum environments is a plus **Preferred Qualifications:** + Experience with process improvement initiatives, system implementations, or technology-driven change management in a banking environment + Familiarity with project management and collaboration tools such as JIRA, Confluence, etc. + Proficient in advanced Excel functions, Word, and PowerPoint **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone's ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time. SUMMARY First Horizon is seeking a ERM Risk Advisor - Risk Identification Program Leader to join the Enterprise Risk Management team. The Risk Identification Program Leader is responsible for developing, implementing, and continually improving First Horizon Bank's risk identification framework. This associate will lead efforts to proactively identify current and emerging risks across all business lines and functions, ensuring comprehensive visibility and early warning for potential vulnerabilities. The leader will cultivate robust relationships with associates at all levels, championing risk awareness and fostering a consistent, enterprise-wide risk culture. The role collaborates closely with executive leadership, business units, compliance, and audit to systematically identify, assess, and communicate risks affecting associates, clients, and the Company as a whole. In this role, you will: * Design, manage, and optimize the bank's risk identification program, ensuring alignment with the Enterprise Risk Management (ERM) framework and regulatory requirements. * Lead cross-functional collaboration with business unit leaders, risk owners, and associates to facilitate the ongoing identification of current and emerging risks. * Develop and deploy risk identification methodologies, tools, and training to ensure consistent enterprise-wide risk capture and reporting. * Conduct risk workshops to surface current and emerging risks. * Regularly review and update risk identification processes to reflect changes in business strategy, regulatory expectations, or the operating environment. * Provide subject matter expertise and guidance to associates on risk identification best practices. * Maintain strong working relationships with internal stakeholders and consulting partners to advance the risk identification program and support top Company priorities. * Support regulatory examinations and internal audits related to risk identification as needed. Required Qualifications/Knowledge, Skills, and Abilities: * Bachelor (4-year college) degree and 8-10 years in in risk management, audit, compliance, or similar roles within the financial services industry. * Skilled in building strong partnerships through effective collaboration, relationship management, and communications. * Demonstrated knowledge of enterprise risk management frameworks, risk assessment tools, and regulatory requirements. * Ability to translate complex risk concepts for associates and executive leadership. * Proven critical thinking and analytical skills, including strong decision-making, and problem-solving skills with attention to detail and accuracy. * High level of initiative and accountability * Strong organizational, multi-tasking, and prioritizing skills * Excellent verbal, written, and interpersonal communication skills. * Intermediate Microsoft Office skills Preferred Skills: * Experience facilitating risk identification workshops. About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

**Location:** Onsite in Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; or Dallas, TX. We're seeking an experienced Product Manager to join Treasury Management division, focusing on our Commercial Liquidity and Escrow solutions. This role will organize and manage the TM Commercial Liquidity / Escrow products and services. The ideal candidate will drive product strategy, enhance client experience, and accelerate product adoption while working within a dynamic team of product managers and developers. The product manager will be responsible for: + Aligning solutions to meet client needs + Assessing Marketplace competitiveness + Pricing and profitability + Growth and trend metrics + Legalities, compliance and risk mitigation + Product information and collateral for client facing and internal usage + Training on product capabilities, features/benefits and lead identification + Lead product development lifecycles to enhance or implement new solutions **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Develop a strategic vision for products and create a roadmap that speaks to a long-term vision, whilst identifying and delivering quick wins for short-term gains. + Be an evangelist and advocate products across the business and build tight relationships with LOB teams to enable engagement and adoption + Demonstrated sense of prioritization and execution against critical deliverables, coupled with a sense of personal ownership for key projects / issue resolution + Manage each launch through the entire product development lifecycle including discovery, prioritization, design, development, user acceptance testing, pilot testing, and product ramp up. + Document managed Products' key client value proposition and competitive position in marketplace. + Document Bank implementation, maintenance and revenue tracking mechanism of product and update implementation forms and pricing proforma + Create optimum revenue and profitability of managed products. + Develop and manage product marketing collateral and materials, TM web site updates and client product demos (as appropriate). + Document and report on managed products' trends in growth and revenue. + Create annual product statement and rating of product in product life cycle. Relate to available industry information and compare to industry growth trends. + Inform and train relationship teams regarding products capabilities, features/benefits, client usage and industry specialization, lead identification and fitment into revenue cycle. + Serve as a technical Treasury Management sales resource and participate in key sales and training situations for products + Prepare product development objectives and schedules for all phases of product development and introduction to market + Monitor how clients utilize the managed product in various real-world installations. Share insights with TM Sales and TM Operations. Capture and illustrate the client experience to highlight its applications across different industries and for internal teams. **SUPERVISORY RESPONSIBILITIES** While the Treasury Management Product Manager does not have direct supervisory responsibilities, this role requires strong partnership and collaboration skills. The successful candidate will: + Engage and collaborate with cross-functional teams, including Sales, Marketing, Operations, and IT, to drive product initiatives and align strategies. + Act as a liaison between stakeholders to ensure seamless communication and execution of product plans. + Influence and inspire internal teams by sharing insights and advocating for product vision and goals. + Coordinate with external vendors and partners to enhance product offerings and customer experience **QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position: + 5+ years of product management experience, preferably in financial services commercial deposit products / services + Bachelor's degree in Business, Finance, Technology, or related field. Master's/MBA a plus. + Proven experience in developing and managing commercial deposit products and services, with a strong understanding of escrow, lawyer trust, and sweep services + Experience and extensive knowledge of Hogan mainframe core applications is a plus + Experience managing complex products with multiple stakeholders + Demonstrated ability to translate business requirements into technical specifications + Strong analytical and financial modeling skills + Excellence in stakeholder management and cross-functional leadership + Ability to work autonomously with a balanced team approach, you don't need to wait for directions, but know when buy-in is critical + Ability to work in a fast-paced environment, managing multiple products and projects simultaneously, passionate about building meaningful, intuitive products + The ability to write clear, concise internal product specifications, external communications and training materials + Must be analytically oriented and be able to break down complex processes and explain it in simple terms to stakeholders + This candidate must have excellent oral and written communication skills + The candidate must possess excellent knowledge of the Microsoft Office products to review/read/send email, create memos/letters, spreadsheets, client presentations, flow charts, etc. + Must be a self-starter and be able to motivate her/his peers and influence partners in other areas to achieve common goals **COMPUTER AND OFFICE EQUIPMENT SKILLS** + Advanced skills in Word, Excel, PowerPoint, and Outlook for creating reports, presentations, and communications. + Experience with tools such as JIRA for tracking project progress and Visio (or like solution) for creating process flows or diagrams + Proficiency in software like Tableau, Power BI, SQL, Oracle, or similar for analyzing data trends and generating insights. + Familiarity with treasury management systems and payment platforms is preferred. **CERTIFICATES, LICENSES, REGISTRATIONS (Ex: CPA, Series 6 or 7 license, etc)** + Certified Treasury Professional (CTP) or similar certification is a plus **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

The position of Personal Banker I is responsible for ensuring the customer's needs are achieved by conducting a thorough financial needs assessment and recommending the most appropriate products and services that fulfills the customer's immediate and future financial needs. Under direct supervision, the Personal Banker I will generate leads, build new and maintain existing customer relationships, resulting in outcomes that define great customer experience. The Personal Banker I is accountable for delivering clarity to customers through simplicity, guidance, and know-how and does this both at the service window, as well as through needs assessment and sales. This level is based on 1 to 3 years of banking experience or previous Teller or experience in a customer contact/sales position or equivalent. ESSENTIAL FUNCTIONS: * Coordinates both the Personal Banker and Service Representative functions in the delivery of efficient, accurate and professional service that defines great customer experience. * Provides transactional support to the Service Area (Tellers) as well as dual control functionality as applicable (75%). * Opens all types of personal and business accounts and prepare related documentation (25%). * Inputs and closes personal loan applications including DDA lines of credit and credit card applications. * Assists customers with requests, complaints, research and follows-up on details to resolve matters to the customer's satisfaction as it may relate to: * Deposit accounts * Debit and Credit cards * Safe deposit boxes * Official checks * Any other bank product or service * Processes non-post report, wire transfers, credit card orders, address changes, check and deposit slip orders, endorsement stamp orders and any other related branch reporting or process. * Be familiar with all security procedures of Branch, including opening & closing, personnel safety, and Bank procedures. * Interfaces with customers via telephone or in person. * Must be able to support multiple branch locations as needed. * Exhibits effective communication Generates and maintains profitable customer relationships while satisfying and exceeding customer financial needs and expectations, thereby defining great customer experience. * Achieves activity and growth goals as well as customer satisfaction objectives. * Engages in outbound calling and needs assessment as assigned by the Bank Manager to generate qualified referrals for alternative products, channels and other lines of business to meet goals. * Meets or exceeds all established activity goals (face to face appointments, voice to voice calls, etc.) to drive sales and referral results. * Have an understanding and apply basic sales skills and product knowledge including deposit and loan products. * Adherence to all operational, regulatory and security requirements, directives and procedures while minimizing losses. * Adheres to regulatory and compliance criteria in regard to opening deposit accounts, adhering to operational and screening processes. * Inputs and follows through with loan applications following operational and regulatory requirements. * 100% adherence to branch's internal policies and procedures to ensure 100% pass rates of internal audits. * Completes annual compliance courses. * Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. * Adheres to all levels of our Service Excellence standards. * Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. * High school diploma or general education degree (GED); or the equivalent combination of education and experience. * Work related experience could consist of reception or secretarial duties in a business environment. * Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. * Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. * Excellent organizational and time management skills - ability to work with minimal supervision. * Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. * Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.