Service Manager jobs at Umpqua Bank

Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus. The Card and Merchant Services Manager is responsible for overseeing the operational integrity, efficiency, and strategic development of the bank's card and merchant services programs. This role ensures seamless delivery of card, ATM, and merchant processing services, while maintaining compliance with regulatory requirements and internal policies. Proactively oversees and delivers premium service to merchant services clients, ensuring a consistent and high-quality experience while supporting the bank's revenue growth and risk management priorities. The Card and Merchant Services Manager is also responsible for end-to-end process associated with the timely and compliant handling of claims related to unauthorized or disputed electronic fund transfer transactions. ESSENTIAL DUTIES AND RESPONSIBILITIES Complies with, and stays abreast of, all policies and procedures, federal and state laws applicable to the job. Manages the day-to-day operations for all matters related to debit card and ATM servicing, dispute resolution, and merchant services support. Proactively manages servicing support for the Bank's merchant services customers, ensuring accuracy and adherence to service levels in customer setup, training, and issue resolution. Oversees the end-to-end Reg E claim lifecycle, including intake, investigation, provisional credit issuance, final determination, and customer communication. Formulates and executes action plans to address team's quality and productivity goals and proactively manage the team's capacity. Serves as the primary escalation point of contact for complex or unresolved customer and client issues related to card, ATM, and merchant services. Collaborates with internal teams (Fraud Services, Compliance, Legal, etc.) to resolve escalated issues, leveraging cross-functional expertise as needed. Engages with customers to gather feedback, identify service improvement opportunities, and foster long-term relationships built on trust and transparency. Acts as the primary operations liaison to the Merchant Sales division, ensuring alignment on merchant onboarding, servicing, and issue resolution. Tracks and analyzes residual income from merchant processing activities to ensure accuracy and profitability. Investigates negative residuals, assessing root causes such as pricing discrepancies, merchant attrition, or operational inefficiencies. Provides regular reporting and insights to senior leadership on merchant portfolio performance and trends. Develops and maintains procedures for handling claims in accordance with regulatory requirements. Ensures claims are investigated thoroughly and resolved within mandated timeframes. Tracks claims volumes, outcomes, and trends to identify areas for process improvement and risk mitigation. Collaborates with Fraud Services, Compliance, and Legal teams to ensure proper documentation and audit readiness. Provides training and guidance to staff on Reg E requirements and best practices. Ensures appropriate cross-training is in place to leverage team members to support multiple tasks within the department. Serves as the primary liaison with the bank's card & merchant services vendors, including but not limited to Fiserv, Celero and Elan. Manages vendor relationship by overseeing Service Level Agreements (SLAs), conducting vendor risk assessments, resolving issues, and leading performance reviews with designated vendors. Identifies and implements process enhancements to improve efficiency, reduce risk, and enhance customer experience. Supports digital transformation initiatives related to card and merchant services. Participates in cross-functional projects including new product launches, pricing reviews, system upgrades, and regulatory changes. Develops and maintains dashboards and reports to track KPIs, operational trends, Reg E claim metrics, and risk indicators. Presents insights and recommendations to senior leadership. Provide, present, and promote the Citizens Experience to all external and internal customers. Other duties as assigned. SUPERVISORY RESPONSIBILITIES This position has supervisory responsibilities. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training associates, planning, assigning, directing work, appraising performance, rewarding & disciplining associates, addressing complaints, and resolving problems. Leads, coaches, and develops a high performing team of card and merchant services specialists while fostering a culture of accountability, collaboration, and continuous learning. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university in business, finance, or related field; five or more years related experience and/or training in card operations or merchant services; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and geometry and interpret bar graphs. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. COMPUTER & SOFTWARE SKILLS Experience with core banking systems, card processing platforms and CRM/case management tools. CERTIFICATES, LICENSES, REGISTRATIONS None required. OTHER SKILLS and ABILITIES Strong understanding of card network rules, merchant acquiring, Reg E regulations, and payment technologies. Demonstrated operations and service-focused leadership through successful management of fast-paced, deadline driven teams. Ability to multi-task in a fast-paced environment with competing priorities. Ability to interpret and logically apply regulations. Ability to interpret system reporting and prepare performance and productivity reports for senior management. Excellent analytical, communication, and problem-solving skills. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand; walk; sit; and use hands and fingers to handle or feel. The associate is occasionally required to reach with hands and arms, and stoop, kneel, crouch or crawl. The associate is regularly required to operate a computer keyboard, mouse, calculator and telephone and reach with hands and arms. The associate must occasionally lift and/or move up to ten (10) pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is usually moderate. Salary Range:$104,061.00 To $150,888.00 Annually

Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus. SUMMARY: Manage a large division of multiple major segments of internal loan operational activities through managers, supervisors and non-exempt personnel. Manages all activities relating to title, loan documentation, loan and mortgage servicing, imaging, collateral control, quality assurance, process improvements, and regulatory compliance. Responsible for the integrity of the Loan Accounting and Imaging Systems, Documentation and Loan System Specifications and the legal enforceability of the Bank's loan documentation. Assists with loan call report schedules and provides management with requisite information. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Complies with and stays abreast of all policies and procedures, as well as, federal and state laws applicable to the job. Supervise Assistant Manager and Managers of the Title, Loan Documentation, Loan Servicing and Imaging Departments, as well as, the Special Projects Manager. Oversees the integration of activity between each loan production area to include: documentation, processing, servicing, accounting, quality control, collateral control and imaging to ensure the smooth flow of work throughout the lending process. Oversees and provides assistance/guidance to Title Department Manager. Ensures all loans secured by real estate are insured with appropriate title insurance, as well as, additional endorsements where required and CBB's lien position and all requested endorsements are reflected in the policy. Oversees and provides assistance/guidance to Loan Documentation Manager. Sets standards for generating loan documentation and ensures adherence to regulatory compliance statutes. Oversees and provides assistance/guidance to Loan Servicing Manager. Establishes specifications for the Loan Accounting System, ensuring monetary and statistical accuracy. Establishes systems to ensure callback systems are sufficient to identify input errors on a timely basis. Oversees and provides assistance/guidance to Loan Imaging Manager. Establishes processes to ensure all legal documentation and supporting information is appropriately imaged into the digital archival system and is maintained up-to-date. Establish and maintain up to date standard procedure manuals, certification programs, risk monitoring programs, and training programs to successfully improve loan operational audits and establish continuity and consistency within all lending activities. Monitor and facilitate efficient workflow planning and supervision of the production environment to reduce unnecessary or redundant procedures. Evaluates and modifies procedures to increase efficiencies. Direct the implementation of loan operational policies, long-range production changes, strategic loan operational planning projects, forms and procedures. Interface with legal counsel to ensure uncompromised loan documentation and other legal related issues. Assist the finance department in evaluating loan and management information necessary for corporate and regulatory reporting purposes, changes in established fees and charges, and revisions to deferred cost. Develop integration between the Loan Accounting System and the General Ledger System for new products, as well as, enhancement of current products to ensure system balancing reconciliation. Provide management reporting in support of loan activities and risk assessment. Oversees and maintains the Bank's Loan Accounting and Documentation System to include all new or required specification changes. Serve on Bank committees as required. Provide, present and promote The Citizens Experience to all external and internal customers. Responsible for other duties as assigned. SUPERVISORY RESPONSIBILITIES Manages five subordinate supervisors who supervise employees in the Title, Loan Servicing, Loan Documentation and Imaging Departments. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Master's degree (M. A.) or equivalent; a minimum of ten years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS: Current driver's license and auto insurance. COMPUTER SKILLS Must have personal computer skills and must have extensive knowledge of the Fiserv Loan Accounting System and Laser Pro/Lawyer Pro Documentation System. SOFTWARE REQUIREMENTS Microsoft Word and Excel, LaserPro, Lawyer Pro, Fiserv and Prime Data. OTHER SKILLS AND ABILITIES Typing, 10-key, and CRT Skills a must. Ability to work with out constant supervision, to define problems, collect data, establish facts and draw valid conclusions. Ability to drive 5% of the time. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually moderate. Salary Range:$124,475.00 To $184,838.00 Annually 40 hours per week.

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role you will: * Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions * Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools * Perform operational and customer support tasks * Provide excellent customer service, engage customers in conversations, and build relationships with them * Manage the schedule and the daily operations of the teller line * Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management * Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures * Support customers and employees in resolving or escalating concerns or complaints * Collaborate and consult with branch employees, colleagues, and mid-level managers * Interact directly with customers * Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives * Manage allocation of people and financial resources for branch operations * Mentor and guide talent development of direct reports and assist in hiring talent * This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: * 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 1+ years of Leadership experience Desired Qualifications: * Leadership skills including the ability to build, develop, and motivate a diverse work team * Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues * Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment * Ability to educate and connect customers to technology and share the value of mobile banking options * Ability to interact with integrity and professionalism with customers and employees * Knowledge and understanding of laws and regulations pertaining to the banking industry * Knowledge and understanding of retail compliance controls, risk management, and loss prevention * Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills * Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting * Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting * Cash handling experience Job Expectations: * Ability to work a schedule that may include most Saturdays * Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness. However, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary * This position is not eligible for Visa sponsorship Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $26.75 - $40.50 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 21 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! **About this role:** Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com. **In this role you will:** + Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions + Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools + Perform operational and customer support tasks + Provide excellent customer service, engage customers in conversations, and build relationships with them + Manage the schedule and the daily operations of the teller line + Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management + Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures + Support customers and employees in resolving or escalating concerns or complaints + Collaborate and consult with branch employees, colleagues, and mid-level managers + Interact directly with customers + Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives + Manage allocation of people and financial resources for branch operations + Mentor and guide talent development of direct reports and assist in hiring talent + This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below **Required Qualifications:** + 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + 1+ years of Leadership experience **Desired Qualifications:** + Leadership skills including the ability to build, develop, and motivate a diverse work team + Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues + Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment + Ability to educate and connect customers to technology and share the value of mobile banking options + Ability to interact with integrity and professionalism with customers and employees + Knowledge and understanding of laws and regulations pertaining to the banking industry + Knowledge and understanding of retail compliance controls, risk management, and loss prevention + Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills + Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting + Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting + Cash handling experience **Job Expectations:** + Ability to work a schedule that may include most Saturdays + Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness. However, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary + This position is not eligible for Visa sponsorship **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $26.75 - $40.50 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 21 Dec 2025 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-510390

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role you will: Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools Perform operational and customer support tasks Provide excellent customer service, engage customers in conversations, and build relationships with them Manage the schedule and the daily operations of the teller line Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures Support customers and employees in resolving or escalating concerns or complaints Collaborate and consult with branch employees, colleagues, and mid-level managers Interact directly with customers Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives Manage allocation of people and financial resources for branch operations Mentor and guide talent development of direct reports and assist in hiring talent This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 1+ years of Leadership experience Desired Qualifications: Leadership skills including the ability to build, develop, and motivate a diverse work team Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment Ability to educate and connect customers to technology and share the value of mobile banking options Ability to interact with integrity and professionalism with customers and employees Knowledge and understanding of laws and regulations pertaining to the banking industry Knowledge and understanding of retail compliance controls, risk management, and loss prevention Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Cash handling experience Job Expectations: Ability to work a schedule that may include most Saturdays Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness. However, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary This position is not eligible for Visa sponsorship Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $26.75 - $40.50 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 15 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! For internal employees; participation in a work from home posture does not make you ineligible to post. Job Description: Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements. Requires a thorough knowledge of the department or business units functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. Generally has full management responsibility over a relatively large team and may manage one or more levels of managers. Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities. Specialized Servicing and Fulfillment Operations (SSFO) is a dynamic organization committed to delivering best-in-class care for clients and internal partners. We specialize in situations that require a compassionate touch, high attention to detail, management of high risks, adjustments for unique product or situation combinations and education of internal partners. We respond rationally, but rapidly to an ever-evolving set of products, compliance requirements, and client needs. SSFO practices process excellence in every facet of our operation and is committed to creating a work environment that drives positive employee engagement and growth. The SSFO Team is seeking a Business Support Manager II to provide operational support for all functional areas within the business. The role will handle routine deliverables and other diverse administrative functions which requires a thorough knowledge of the department's or business unit's functional operations. The ideal candidate will be highly organized, detail-oriented, and able to work in a fast-paced environment. The candidate will be comfortable working in a team setting and producing independent work product and completing assignments within deadlines. Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. * Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. * Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. * Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. * Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. * People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. * Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. * Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. * Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. Required Qualifications: * Minimum 3+ years experience or relevant work experience * Prior experience handling multiple facets of an end-to-end business: financial management, project management, governance, operations and technology management, and executive routine coordination * Strong analytical skills, with an investigative mindset and ability to use data to enhance efficiency and develop reporting to drive business insights * Strong partnership and relationship management skills; ability to work and effectively communicate across functions and organizational lines/levels * Prior experience managing multiple projects and adjusting to changing deadlines * Strong presentation skills and the ability to present key messages, effective recommendations, and information in a clear, concise, insightful, and influential way * Strong analytical and organizational skills with a focus on attention to detail * Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency * Flexibility - ability to adjust to changing/competing priorities * Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently * Excellent written / verbal communication skills and executive presence * Advanced/Expert MS Office skills, especially Excel and PowerPoint * Extremely organized/excellent time management skills with ability to manage and prioritize competing priorities * Proven ability to develop executive ready communications and presentations that synthesize data and tell the story * Self-starter, high energy, and detail oriented; ability to work with minimal supervision Skills * Active Listening * Attention to Detail * Collaboration * Critical Thinking * Written Communications * Decision Making * Influence * Oral Communications * Prioritization * Problem Solving * Adaptability * Customer and Client Focus * Data Management * Emotional Intelligence * Risk Management Shift: 1st shift (United States of America) Hours Per Week: 40

Tampa, Florida;Newark, Delaware; Addison, Texas; Charlotte, North Carolina; Phoenix, Arizona; Westlake Village, California; Saint Louis, Missouri **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*********************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **For internal employees; participation in a work from home posture does not make you ineligible to post.** **Job Description:** Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements. Requires a thorough knowledge of the department or business units functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. Generally has full management responsibility over a relatively large team and may manage one or more levels of managers. Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities. Specialized Servicing and Fulfillment Operations (SSFO) is a dynamic organization committed to delivering best-in-class care for clients and internal partners. We specialize in situations that require a compassionate touch, high attention to detail, management of high risks, adjustments for unique product or situation combinations and education of internal partners. We respond rationally, but rapidly to an ever-evolving set of products, compliance requirements, and client needs. SSFO practices process excellence in every facet of our operation and is committed to creating a work environment that drives positive employee engagement and growth. The SSFO Team is seeking a Business Support Manager II to provide operational support for all functional areas within the business. The role will handle routine deliverables and other diverse administrative functions which requires a thorough knowledge of the department's or business unit's functional operations. The ideal candidate will be highly organized, detail-oriented, and able to work in a fast-paced environment. The candidate will be comfortable working in a team setting and producing independent work product and completing assignments within deadlines. **Managerial Responsibilities:** This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. + Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. + Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. + Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. + Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. + People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. + Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. + Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. + Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. **Required Qualifications:** -Minimum 3+ years experience or relevant work experience -Prior experience handling multiple facets of an end-to-end business: financial management, project management, governance, operations and technology management, and executive routine coordination -Strong analytical skills, with an investigative mindset and ability to use data to enhance efficiency and develop reporting to drive business insights -Strong partnership and relationship management skills; ability to work and effectively communicate across functions and organizational lines/levels -Prior experience managing multiple projects and adjusting to changing deadlines -Strong presentation skills and the ability to present key messages, effective recommendations, and information in a clear, concise, insightful, and influential way -Strong analytical and organizational skills with a focus on attention to detail -Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency -Flexibility - ability to adjust to changing/competing priorities -Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently -Excellent written / verbal communication skills and executive presence -Advanced/Expert MS Office skills, especially Excel and PowerPoint -Extremely organized/excellent time management skills with ability to manage and prioritize competing priorities -Proven ability to develop executive ready communications and presentations that synthesize data and tell the story -Self-starter, high energy, and detail oriented; ability to work with minimal supervision **Skills** -Active Listening -Attention to Detail -Collaboration -Critical Thinking -Written Communications -Decision Making -Influence -Oral Communications -Prioritization -Problem Solving -Adaptability -Customer and Client Focus -Data Management -Emotional Intelligence -Risk Management **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Exact compensation may vary based on skills, experience and/or education, and location. This position is also eligible for an annual bonus. Manage the Center sales and service efforts to ensure retention of existing relationships and growth of new relationships. ESSENTIAL DUTIES AND RESPONSIBILITIES Complies with and stays abreast of all policies and procedures, federal and state laws applicable to the job. Manage the Center budget to ensure that deposit goals are met, achieve loan goals and achieve net income results. Ensure that all established Bank personnel policies and procedures are followed properly. Ensure timely implementation of performance reviews and salary increases. Ensure that all Bank operating and lending policies and procedures are properly implemented and followed. Manage the Center sales and service efforts to ensure retention of existing relationships and growth of new relationships. Ensure that customer service levels are value added. Ensure that all Bank audit procedures are properly implemented and followed. Ensure that the Bank's CRA policies and objectives are adhered to in the Center and it's assigned service area. Commitment to teamwork and a focus on delivering The Citizens Experience. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Manages all associates in the Center including 1 - 3 subordinate supervisors in the Center's operations. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to talk or hear. The associate frequently is required to use hands and fingers to operate a computer keyboard, mouse, calculator, and telephone. The associate is occasionally required to stand, walk, sit, and reach with hands and arms. WORK ENVIRONMENT The work environment characteristics described here are representative of those associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Salary Range:$127,475.00 To 184,838.00 Annually 40 hours per week.

About this role: Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager role, based on branch vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role with Wells Fargo at the time of hire will not participate in the Branch Manager Readiness program. Our Branch Managers are responsible for leading, managing and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. In this role you will: * Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially * Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives * Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience * Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience * Mentor and guide talent development of direct reports and assist in hiring talent * This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: * 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 2+ years of leadership experience Desired Qualifications: * Management experience including hiring, coaching, and developing direct reports * Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success * Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives * Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment * Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business * Experience building and maintaining effective relationships with customers, internal partners and within the community * Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers * Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking * Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention * Ability to interact with integrity and professionalism with customers and employees * Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Job Expectations: * Ability to work a schedule that may include most Saturdays * Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location * This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************ ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary * This position is not eligible for Visa sponsorship Positions may not be available at all locations listed: 1200 S. Baldwin Ave., Arcadia, CA 91007 444 E Huntington Dr. Arcadia, CA 91006 700 N Azusa Ave. Azusa, CA 91702 203 Yale Ave. Claremont, CA 91711 606 W. Route 66, Glendora CA 91740 1247 E Huntington Dr. Duarte, CA 91010 1487 Foothill Blvd. La Verne, CA 91750 5120 Moreno St. Montclair, CA 91763 240 N Euclid Ave. Ontario, CA 91762 321 E Holt Ave. Pomona, CA 91767 925 W Arrow Hwy. San Dimas, CA 91773 1919 N Campus Ave. Upland, CA 91784 811 W Foothill Blvd. Upland, CA 91786 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $34.62 - $67.31 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 14 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager role, based on branch vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role with Wells Fargo at the time of hire will not participate in the Branch Manager Readiness program. Our Branch Managers are responsible for leading, managing and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. In this role you will: * Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially * Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives * Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience * Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience * Mentor and guide talent development of direct reports and assist in hiring talent * This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: * 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 2+ years of leadership experience Desired Qualifications: * Management experience including hiring, coaching, and developing direct reports * Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success * Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives * Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment * Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business * Experience building and maintaining effective relationships with customers, internal partners and within the community * Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers * Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking * Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention * Ability to interact with integrity and professionalism with customers and employees * Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Job Expectations: * Ability to work a schedule that may include most Saturdays * Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location * This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************ ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary * This position is not eligible for Visa sponsorship Positions may not be available at all locations listed: 1200 S. Baldwin Ave., Arcadia, CA 91007 444 E Huntington Dr. Arcadia, CA 91006 700 N Azusa Ave. Azusa, CA 91702 203 Yale Ave. Claremont, CA 91711 606 W. Route 66, Glendora CA 91740 1247 E Huntington Dr. Duarte, CA 91010 1487 Foothill Blvd. La Verne, CA 91750 5120 Moreno St. Montclair, CA 91763 240 N Euclid Ave. Ontario, CA 91762 321 E Holt Ave. Pomona, CA 91767 925 W Arrow Hwy. San Dimas, CA 91773 1919 N Campus Ave. Upland, CA 91784 811 W Foothill Blvd. Upland, CA 91786 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $34.62 - $67.31 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 14 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager role, based on branch vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role with Wells Fargo at the time of hire will not participate in the Branch Manager Readiness program. Our Branch Managers are responsible for leading, managing and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. In this role you will: * Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially * Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives * Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience * Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience * Mentor and guide talent development of direct reports and assist in hiring talent * This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: * 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 2+ years of leadership experience Desired Qualifications: * Management experience including hiring, coaching, and developing direct reports * Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success * Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives * Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment * Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business * Experience building and maintaining effective relationships with customers, internal partners and within the community * Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers * Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking * Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention * Ability to interact with integrity and professionalism with customers and employees * Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Job Expectations: * Ability to work a schedule that may include most Saturdays * Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location * This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************ ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary * This position is not eligible for Visa sponsorship Positions may not be available at all locations listed: 1200 S. Baldwin Ave., Arcadia, CA 91007 444 E Huntington Dr. Arcadia, CA 91006 700 N Azusa Ave. Azusa, CA 91702 203 Yale Ave. Claremont, CA 91711 606 W. Route 66, Glendora CA 91740 1247 E Huntington Dr. Duarte, CA 91010 1487 Foothill Blvd. La Verne, CA 91750 5120 Moreno St. Montclair, CA 91763 240 N Euclid Ave. Ontario, CA 91762 321 E Holt Ave. Pomona, CA 91767 925 W Arrow Hwy. San Dimas, CA 91773 1919 N Campus Ave. Upland, CA 91784 811 W Foothill Blvd. Upland, CA 91786 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $34.62 - $67.31 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 14 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager role, based on branch vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role with Wells Fargo at the time of hire will not participate in the Branch Manager Readiness program. Our Branch Managers are responsible for leading, managing and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. In this role you will: * Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially * Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives * Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience * Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience * Mentor and guide talent development of direct reports and assist in hiring talent * This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: * 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 2+ years of leadership experience Desired Qualifications: * Management experience including hiring, coaching, and developing direct reports * Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success * Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives * Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment * Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business * Experience building and maintaining effective relationships with customers, internal partners and within the community * Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers * Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking * Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention * Ability to interact with integrity and professionalism with customers and employees * Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Job Expectations: * Ability to work a schedule that may include most Saturdays * Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location * This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************ ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary * This position is not eligible for Visa sponsorship Positions may not be available at all locations listed: 1200 S. Baldwin Ave., Arcadia, CA 91007 444 E Huntington Dr. Arcadia, CA 91006 700 N Azusa Ave. Azusa, CA 91702 203 Yale Ave. Claremont, CA 91711 606 W. Route 66, Glendora CA 91740 1247 E Huntington Dr. Duarte, CA 91010 1487 Foothill Blvd. La Verne, CA 91750 5120 Moreno St. Montclair, CA 91763 240 N Euclid Ave. Ontario, CA 91762 321 E Holt Ave. Pomona, CA 91767 925 W Arrow Hwy. San Dimas, CA 91773 1919 N Campus Ave. Upland, CA 91784 811 W Foothill Blvd. Upland, CA 91786 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $34.62 - $67.31 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 14 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager role, based on branch vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role with Wells Fargo at the time of hire will not participate in the Branch Manager Readiness program. Our Branch Managers are responsible for leading, managing and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. In this role you will: * Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially * Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives * Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience * Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience * Mentor and guide talent development of direct reports and assist in hiring talent * This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: * 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 2+ years of leadership experience Desired Qualifications: * Management experience including hiring, coaching, and developing direct reports * Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success * Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives * Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment * Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business * Experience building and maintaining effective relationships with customers, internal partners and within the community * Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers * Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking * Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention * Ability to interact with integrity and professionalism with customers and employees * Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Job Expectations: * Ability to work a schedule that may include most Saturdays * Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location * This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************ ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary * This position is not eligible for Visa sponsorship Positions may not be available at all locations listed: 1200 S. Baldwin Ave., Arcadia, CA 91007 444 E Huntington Dr. Arcadia, CA 91006 700 N Azusa Ave. Azusa, CA 91702 203 Yale Ave. Claremont, CA 91711 606 W. Route 66, Glendora CA 91740 1247 E Huntington Dr. Duarte, CA 91010 1487 Foothill Blvd. La Verne, CA 91750 5120 Moreno St. Montclair, CA 91763 240 N Euclid Ave. Ontario, CA 91762 321 E Holt Ave. Pomona, CA 91767 925 W Arrow Hwy. San Dimas, CA 91773 1919 N Campus Ave. Upland, CA 91784 811 W Foothill Blvd. Upland, CA 91786 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $34.62 - $67.31 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 14 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager role, based on branch vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role with Wells Fargo at the time of hire will not participate in the Branch Manager Readiness program. Our Branch Managers are responsible for leading, managing and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. In this role you will: * Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially * Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives * Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience * Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience * Mentor and guide talent development of direct reports and assist in hiring talent * This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: * 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 2+ years of leadership experience Desired Qualifications: * Management experience including hiring, coaching, and developing direct reports * Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success * Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives * Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment * Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business * Experience building and maintaining effective relationships with customers, internal partners and within the community * Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers * Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking * Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention * Ability to interact with integrity and professionalism with customers and employees * Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Job Expectations: * Ability to work a schedule that may include most Saturdays * Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location * This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************ ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary * This position is not eligible for Visa sponsorship Branch Locations: Positions may not be available at all locations listed. * Canyon Country - 19309 Soledad Canyon Rd, Canyon Country, CA 91351 * Century Plaza East - 1816 E. Avenue J, Lancaster, CA 93535 * East Palmdale - 38003 47th St. East #A, Palmdale, CA 93552 * Golden Valley Ranch - 19213 Golden Valley Road, Santa Clarita, CA 91387 * Lancaster - 802 W. Lancaster Blvd, Lancaster, CA 93534 * Newhall Plaza - 24180 Lyons Ave, Newhall, CA 91321 * North Valencia - 27710 McBean Pkwy, Valencia, CA 91354 * Palmdale - 1006 E. Palmdale Blvd, Palmdale, CA 93550 * Palmdale Trade & Commerce - 39838 10th St. West, suite A, Palmdale, CA 93551 * Quartz Hill Town Center - 4033 W. Avenue L, Quartz Hill, CA 93536 * Stevenson Ranch - 25662 The Old Road, Stevenson Ranch, CA 91381 * Valencia - 24301 Magic Mountain Pkwy, Valencia, CA 91355 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $37.50 - $67.31 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 28 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager role, based on branch vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role with Wells Fargo at the time of hire will not participate in the Branch Manager Readiness program. Our Branch Managers are responsible for leading, managing and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. In this role you will: * Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially * Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives * Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience * Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience * Mentor and guide talent development of direct reports and assist in hiring talent * This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: * 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 2+ years of leadership experience Desired Qualifications: * Management experience including hiring, coaching, and developing direct reports * Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success * Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives * Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment * Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business * Experience building and maintaining effective relationships with customers, internal partners and within the community * Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers * Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking * Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention * Ability to interact with integrity and professionalism with customers and employees * Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Job Expectations: * Ability to work a schedule that may include most Saturdays * Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location * This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************ ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary * This position is not eligible for Visa sponsorship Positions may not be available in all locations listed: 1899 W. Malvern Ave, Fullerton CA 92833 230 S. State College Blvd, Brea CA 92821 201 W. Imperial Hwy, Brea CA 92821 9323 E. Firestone Blvd, Downey CA 90241 8345 Firestone Blvd, Downey CA 90241 141 W. Bastanchury Rd, Fullerton CA 92835 1190 S. Beach Blvd, La Habra CA 90631 441 W. Whittier Blvd, La Habra CA 90631 15056 Rosecrans Ave, La Mirada CA 90638 111 E. Yorba Linda Blvd, Placentia CA 92870 13366 Telegraph Rd, Santa Fe Springs, CA 90670 368 N. Lemon Ave, Walnut CA 91789 1396 N. Rose Dr, Placentia CA 92870 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $37.50 - $67.31 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 21 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager role, based on branch vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role with Wells Fargo at the time of hire will not participate in the Branch Manager Readiness program. Our Branch Managers are responsible for leading, managing and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. In this role you will: * Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially * Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives * Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience * Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience * Mentor and guide talent development of direct reports and assist in hiring talent * This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: * 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 2+ years of leadership experience Desired Qualifications: * Management experience including hiring, coaching, and developing direct reports * Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success * Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives * Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment * Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business * Experience building and maintaining effective relationships with customers, internal partners and within the community * Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers * Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking * Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention * Ability to interact with integrity and professionalism with customers and employees * Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Job Expectations: * Ability to work a schedule that may include most Saturdays * Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location * This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************ ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary * This position is not eligible for Visa sponsorship Positions may not be available at all locations listed: 1200 S. Baldwin Ave., Arcadia, CA 91007 444 E Huntington Dr. Arcadia, CA 91006 700 N Azusa Ave. Azusa, CA 91702 203 Yale Ave. Claremont, CA 91711 606 W. Route 66, Glendora CA 91740 1247 E Huntington Dr. Duarte, CA 91010 1487 Foothill Blvd. La Verne, CA 91750 5120 Moreno St. Montclair, CA 91763 240 N Euclid Ave. Ontario, CA 91762 321 E Holt Ave. Pomona, CA 91767 925 W Arrow Hwy. San Dimas, CA 91773 1919 N Campus Ave. Upland, CA 91784 811 W Foothill Blvd. Upland, CA 91786 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $34.62 - $67.31 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 14 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role: Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager role, based on branch vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role with Wells Fargo at the time of hire will not participate in the Branch Manager Readiness program. Our Branch Managers are responsible for leading, managing and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. In this role you will: * Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially * Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives * Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience * Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience * Mentor and guide talent development of direct reports and assist in hiring talent * This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: * 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 2+ years of leadership experience Desired Qualifications: * Management experience including hiring, coaching, and developing direct reports * Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success * Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives * Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment * Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business * Experience building and maintaining effective relationships with customers, internal partners and within the community * Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers * Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking * Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention * Ability to interact with integrity and professionalism with customers and employees * Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Job Expectations: * Ability to work a schedule that may include most Saturdays * Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location * This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************ ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary * This position is not eligible for Visa sponsorship Positions may not be available at all locations listed: 1200 S. Baldwin Ave., Arcadia, CA 91007 444 E Huntington Dr. Arcadia, CA 91006 700 N Azusa Ave. Azusa, CA 91702 203 Yale Ave. Claremont, CA 91711 606 W. Route 66, Glendora CA 91740 1247 E Huntington Dr. Duarte, CA 91010 1487 Foothill Blvd. La Verne, CA 91750 5120 Moreno St. Montclair, CA 91763 240 N Euclid Ave. Ontario, CA 91762 321 E Holt Ave. Pomona, CA 91767 925 W Arrow Hwy. San Dimas, CA 91773 1919 N Campus Ave. Upland, CA 91784 811 W Foothill Blvd. Upland, CA 91786 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $34.62 - $67.31 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 14 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! About this role: Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager role, based on branch vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role with Wells Fargo at the time of hire will not participate in the Branch Manager Readiness program. Our Branch Managers are responsible for leading, managing and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch. In this role you will: * Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially * Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives * Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience * Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience * Mentor and guide talent development of direct reports and assist in hiring talent * This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: * 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 2+ years of leadership experience Desired Qualifications: * Management experience including hiring, coaching, and developing direct reports * Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success * Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives * Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment * Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business * Experience building and maintaining effective relationships with customers, internal partners and within the community * Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers * Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking * Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention * Ability to interact with integrity and professionalism with customers and employees * Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting Job Expectations: * Ability to work a schedule that may include most Saturdays * Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location * This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************ ) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary * This position is not eligible for Visa sponsorship Branch Locations: Positions may not be available at all locations listed. * Canyon Country - 19309 Soledad Canyon Rd, Canyon Country, CA 91351 * Century Plaza East - 1816 E. Avenue J, Lancaster, CA 93535 * East Palmdale - 38003 47th St. East #A, Palmdale, CA 93552 * Golden Valley Ranch - 19213 Golden Valley Road, Santa Clarita, CA 91387 * Lancaster - 802 W. Lancaster Blvd, Lancaster, CA 93534 * Newhall Plaza - 24180 Lyons Ave, Newhall, CA 91321 * North Valencia - 27710 McBean Pkwy, Valencia, CA 91354 * Palmdale - 1006 E. Palmdale Blvd, Palmdale, CA 93550 * Palmdale Trade & Commerce - 39838 10th St. West, suite A, Palmdale, CA 93551 * Quartz Hill Town Center - 4033 W. Avenue L, Quartz Hill, CA 93536 * Stevenson Ranch - 25662 The Old Road, Stevenson Ranch, CA 91381 * Valencia - 24301 Magic Mountain Pkwy, Valencia, CA 91355 Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $37.50 - $67.31 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 28 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About Us: At Columbia, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our employees. We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose. Think of us as financial partners, because at Columbia, we believe the best way forward is together. Together for people. Together for business. Together for better. About the Role: Responsible for leading a team of associates in the delivery of Breakthrough Client Service and establishing the branch as the bank of choice in the local community. Responsible for attaining established growth goals by developing new relationships and growing existing client relationships. Ensures branch operates efficiently and within operational guidelines at all times. Branch Manager levels I through IV are typically differentiated by the following factors: # of FTE, branch transaction volumes, market deposit volume, complexity of branch, customer differentiation (% business vs. consumer accounts), in addition to the associate's skill set. * Leads, manages and coaches associate performance and development while managing appropriate branch staffing levels. * Responsible for branch P&L, achieving growth targets, managing the branch's portfolio, and carefully managing the branch's expenses. * Achieves consistent satisfactory audit results through sound operational practices. * Partners closely with cross-functional leaders within Retail and across the bank to provide meaningful client solutions in line with Retail business strategy. * Demonstrates basic knowledge of core products and Columbia's Business/Consumer Financial Review process. * Develops and maintains strong, long-term relationships with consumers, public figures, businesses, and charitable organizations in local community. * Embodies and leads the core values of the bank every day in interactions with associates, customers, and shareholders. About You: * High School Diploma or GED, required. * Associate's or Bachelor's, Vocational, or Technical Degree in banking, business, or related field or equivalent work experience preferred. * 3 years of previous banking experience, including consumer lending and exposure to business lending origination experience required. * 2 years of management experience in banking or retail including team leadership, coaching, daily supervision, labor law compliance, performance management, hiring and termination preferred. * Extensive knowledge of banking products and services with demonstrated business acumen that enables solving consumer and small business banking challenges. * Demonstrates proficiency in consumer lending, prior exposure to business lending * Manage deposit and loan portfolios including less complex consumer and business relationships. * Membership in local community organizations, demonstrating commitment to community leadership. * Proven training and mentoring skills with desire to help others develop and grow. * Strong attention to detail and the ability to multi-task effectively. * Demonstrated sales skills. * Ability to understand cash flow, financial statements, and market risk. * Proficient use of spreadsheets and other banking computer systems and related software, and ability to operate a variety of office equipment and to perform repetitive movements for tasks such as counting cash, typing, and handling documents. * Ability to think critically to anticipate downstream impacts of decisions. * Complies with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act and SAFE Act registration and renewal rules as defined by the bank, if applicable. * This position requires you to act as a Bank MLO, which is defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, represent to the public (through advertising or other means of communication) that such person can or will perform any of these activities, or refer a consumer to a loan originator (Note: Except those employees of the Bank who do not discuss particular credit terms available and do not refer the consumer, based on the employee's assessment of the consumer's financial characteristics to a particular Bank MLO) for compensation or gain. All MLOs will be required to register as an MLO complying with the SAFE Act requirements. * This position IS NOT authorized to act as a Bank Closed-End MLO, which is defined as any position designated to perform the activities of a Bank MLO for closed-end transactions, and therefore this position is limited to acting as a Bank MLO for open-end transactions (i.e., home equity lines of credit) only. * Notary certification preferred. Be a part of a bank that invests in you! * Competitive Incentive Plan: Earn rewards that match your efforts. * Professional Development: Grow your skills with our tailored premier banker programs. * Career Growth: Clear paths to achieve your professional goals. Job Location(s): Ability to work fully onsite at posted location. 3626 Bel Aire Plaza Napa, CA 94558 Our Benefits: We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $70,000 to $100,000, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Our Commitment to Diversity: Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected]. To Staffing and Recruiting Agencies: Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.