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Unarmed security officer vs security/customer service

The differences between unarmed security officers and security/customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, a security/customer service has an average salary of $32,115, which is higher than the $31,496 average annual salary of an unarmed security officer.

The top three skills for an unarmed security officer include patrol, customer service and unarmed security. The most important skills for a security/customer service are ID, patrol, and security services.

Unarmed security officer vs security/customer service overview

Unarmed Security OfficerSecurity/Customer Service
Yearly salary$31,496$32,115
Hourly rate$15.14$15.44
Growth rate3%3%
Number of jobs121,723224,564
Job satisfaction--
Most common degreeHigh School Diploma, 42%High School Diploma, 34%
Average age4343
Years of experience--

What does an unarmed security officer do?

An unarmed security officer is primarily responsible for securing an establishment and maintaining the safety of people within the premises. They are typically in charge of conducting patrols, monitoring surveillance cameras and alarm systems, responding to distress reports, keeping an eye on suspicious activities and behaviors, and coordinating with the law enforcement should there be any emergencies. An unarmed security officer may also assist clients and respond to inquiries, all while maintaining a safe and worry-free environment for everyone.

What does a security/customer service do?

A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.

Unarmed security officer vs security/customer service salary

Unarmed security officers and security/customer services have different pay scales, as shown below.

Unarmed Security OfficerSecurity/Customer Service
Average salary$31,496$32,115
Salary rangeBetween $24,000 And $41,000Between $24,000 And $41,000
Highest paying CityEagan, MNSeattle, WA
Highest paying stateAlaskaAlaska
Best paying companyInter-Con Security SystemsJPMorgan Chase & Co.
Best paying industryUtilitiesHospitality

Differences between unarmed security officer and security/customer service education

There are a few differences between an unarmed security officer and a security/customer service in terms of educational background:

Unarmed Security OfficerSecurity/Customer Service
Most common degreeHigh School Diploma, 42%High School Diploma, 34%
Most common majorCriminal JusticeBusiness
Most common college--

Unarmed security officer vs security/customer service demographics

Here are the differences between unarmed security officers' and security/customer services' demographics:

Unarmed Security OfficerSecurity/Customer Service
Average age4343
Gender ratioMale, 65.0% Female, 35.0%Male, 66.4% Female, 33.6%
Race ratioBlack or African American, 16.7% Unknown, 5.3% Hispanic or Latino, 16.5% Asian, 5.8% White, 54.1% American Indian and Alaska Native, 1.6%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6%
LGBT Percentage6%6%

Differences between unarmed security officer and security/customer service duties and responsibilities

Unarmed security officer example responsibilities.

  • Maintain a fully stock first aid, CPR and a pack.
  • Check ids and contract of all rental cars going out of budget rental car.
  • protect client and client assets, observe and report, CPR train, first aid train ,
  • Patrol hospital and grounds to ensure a safe and secure environment for associates, patients and their families and visitors.
  • Maintain alertness during duty period.
  • Experience dealing effectively with de- escalating aggressive behavior in patients.
  • Show more

Security/customer service example responsibilities.

  • Monitor multiple CCTV security cameras.
  • Initiate perimeter patrol and security breach protocol throughout multiple sites to maintain alertness of security personnel.
  • Monitor TSA line for acceptable carry-on (i.e.
  • Enter data into DOD and corporate computer systems.
  • Train on basic emergency procedures and Adult/Infant CPR certify.
  • Dispatch luggage of passengers from the counter to the x-ray machine TSA.
  • Show more

Unarmed security officer vs security/customer service skills

Common unarmed security officer skills
  • Patrol, 17%
  • Customer Service, 15%
  • Unarmed Security, 9%
  • Emergency Situations, 6%
  • Law Enforcement, 5%
  • CPR, 5%
Common security/customer service skills
  • ID, 36%
  • Patrol, 11%
  • Security Services, 10%
  • Customer Service, 9%
  • Customer Issues, 6%
  • Customer Satisfaction, 6%

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