Administrative Specialist jobs at UNC Health Care - 246 jobs
Administrative Associate
UNC Health Care Systems 4.1
Administrative specialist job at UNC Health Care
Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Responsibilities: * Interact with patients, visitors, and staff while complying with all UNC Health policies, HIPAA regulatory guidelines and departmental policies. Assist and respond to customer inquiries and needs in person, by phone, and/or electronic communication.
* Schedule and reschedule appointments, check in/check out all appointments, assist patient with use of kiosk if applicable, collect copayments, pre payments, and prior balances owed. Balance cash drawer, reconcile discrepancies, and secure cash payments and checks. Ensure compliance with revenue cycle and financial audit requirements.
* Verify demographic and insurance information and run insurance eligibility either before appointment or when patient is present. Scan insurance cards, photo ids, and forms. Prepare, educate, and collect patient signatures on required forms (MSPQ, Site of Service, GCT, NPP, etc.) Protect, store, and dispose of PHI as necessary. May contact insurance companies directly to verify/determine eligibility.
* May perform complex scheduling of patient appointments, often including a series of coordinated or linked appointments and/or ensuring particular time parameters are met. Scheduling from referral and orders as appropriate.
* Handle incoming calls and directing appropriately. Respond to staff messages, Epic secure chat, and emails. Attend staff and clinic meetings and manage multiple workqueues.
* May train others using written or verbal communication, Coordinating and completing special projects independently or in cooperation with other groups as assigned, schedule interpreter services or patient transport needs, and other administrative duties as assigned.
Other Information
Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● One (1) year of clerical or administrative experience.
● If Bachelor's degree, no years of experience is required
● If Associate's degree, no years of experience is required
Knowledge/Skills/and Abilities Requirements:
● Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise: understands the technical aspects of one's job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system Coachability: Receptive to feedback, willing to learn and embraces continuous improvement Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements. Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer. Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation
Job Details
Legal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: FP Front End Operations
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $18.12 - $25.51 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
$18.1-25.5 hourly 5d ago
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Outpatient Specialist - Denver
Biomerieux Inc. 4.7
Durham, NC jobs
The Outpatient Specialist's main mission is to maintain and grow the current customer base while creating new opportunities through selling the BIOFIRE product line. This includes the sales of instruments, reagents and other services to drive increased adoption and market share within a defined geographical region. The Outpatient Specialist is directly responsible for achieving the territory sales goal through outpatient clinics affiliated with IDNs and clinics not affiliated with IDNs within their assigned territory. Additionally, the Outpatient Specialist will manage both direct sales as well as sales through our distribution partners to achieve high performance in the areas of customer satisfaction, revenue, and profitability.
Primary Responsibilities
Deliver effective sales call management, opportunity management, pipeline management and forecast accuracy.
Identify and establish relationships with key customers and opinion leaders within defined territory.
Establish and maintain relationships with our distribution partners to support and advance opportunities and closes.
Assess, clarify, validate, and quantify the customer's existing and unmet needs on an ongoing basis.
As a part of the Regional Sales team, the Outpatient-Market specialist will identify high value targets within assigned territory and develop strategies to close new business those accounts.
Maintain existing customer business to minimize lost business.
Work cooperatively in a matrix team and other colleagues to advance and close opportunities.
Serve as a liaison between the Outpatient market and Marketing. Channel competitive intel from the field to Marketing and participate as needed in marketing projects and new product launch request.
Identify key opinion leaders (KOLs) within defined territory.
Manage opportunity pipeline to ensure the timing of closes matches the monthly forecast as it is represented in our CRM tool and related dashboards.
Ensure the compliance of business activities meet the most stringent requirements of legal and ethical standards and current company policies.
Education and Experience
Associates degree and a minimum of 4 years of professional sales experience ORBachelors degree and a minimum of 2 years of professional sales experience required
Bachelors degree with 4 years of customer facing experience within the IVD market in lieu of professional sales experience will receive consideration.
Strong Knowledge of molecular biology technologies, techniques, and disciplines preferred.
In vitro diagnostic (IVD) capital equipment preferred.
Point-of-care (POC) sales experience preferred.
Distribution-sales experience preferred.
Knowledge, Skills, and Abilities
Business Skills
Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy.
Leading without authority through influence and guidance of others towards a common goal by using expertise, persuasion, and personal qualities to inspire action.
Business acumen to understand how a business operates and how to make it successful.
Intellectual Horsepower
Effective and efficient problem analysis that leads to high-quality decisions.
Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture.
Manage and meet competing deadlines, requiring careful prioritization and time management to ensure all tasks are completed on time.
Creating the New and Different
Influence change using skills and relationships to persuade others to adopt new ideas, behaviors, or processes.
Perspective to see the world from another person's viewpoint thus gaining new insights and finding creative solutions to challenges.
Effectively deal with ambiguity requiring adaptability, critical thinking, and proactive communication to navigate situations with limited details
Maintaining Focus
Make timely decisions by quickly choosing effective solutions in high-pressure situations for optimal outcomes
Priority setting that align with business objectives
Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity.
Getting Organized
Organizing work and resources efficiently to ensure smooth operations
Planning objectives and strategies to achieve them within a set timeline
Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently
Getting Work Done Through Others
Informing others by sharing clear, timely information to ensure alignment.
Managing and measuring work by tracking progress, performance, and goal achievement using metrics and KPIs.
Managing Work Processes
Collect and analyze data to drive informed decision-making to improve performance and identify issues
Dealing with Complex Situations Communicates instructions clearly and effectively
Demonstrates assertiveness and confidence in the face of a challenge
Conflict Management
Solution oriented in the face of conflict
Comfortable giving clear, direct, and actionable feedback
Ability to deal with difficult situations in a timely and bold manner
Focusing on the Bottom Line
Drive for Results: Drive for Results while successfully removing barriers
Action Oriented: Takes action even when facing challenges
Being Organizationally Savvy
Ability to cooperate with others at all levels including leadership
Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives
Communicating Effectively
Effective verbal communication skills
Written Communications - including the ability to communicate technical data in written form
Effective Presentation Skills - including the ability to present technical data
Relating Skills
Build and maintain positive, productive interactions with colleagues
Easily accessible and open to communication
Effectively navigate social interactions in the workplace
Developing and Inspiring Others
Reach mutually beneficial agreements through effective communication and compromise
Managing Diverse Relationships
Participate in a way that enhances team performance and cohesion.
Fosters a culture of inclusiveness among all team members
Acting with Honor and Being Open
Consistently uphold and reflects the core ethical principles and values that bio Merieux promotes
Actively and attentively listen to others, ensuring a clear understanding of their messages, needs, and concerns.
Emotional intelligence by having the ability to recognize, understand, and manage one's own emotions, as well as the emotions of others.
Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations.
Working Conditions and Physical Requirements
Ability to remain in stationary position, often standing, for prolonged periods.
Ability to ascend/descend stairs, ladders, ramps, and the like.
Ability to adjust or move objects up to 50 pounds in all directions.
Domestic travel required 70% of time
Location dependent the selected incumbent will be required to be masked while working in client locations for extended periods when on site in hospitals.
Ability to conduct client visits which entails the safe operation of motor vehicles, physically accessing customer facilities and frequent air travel in performance of assigned duties.
The estimated salary range for this role is between $87,700 - $140,000. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bio Merieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.In addition, bio Merieux offers a competitive Total Rewards package that may include:
A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options
Company-Provided Life and Accidental Death Insurance
Short and Long-Term Disability Insurance
Retirement Plan including a generous non-discretionary employer contribution and employer match.
Adoption Assistance
Wellness Programs
Employee Assistance Program
Commuter Benefits
Various voluntary benefit offerings
Discount programs
Parental leaves
#LI-US#biojobs
Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bio Merieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bio Merieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site or contact us at [emailprotected].
BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at , by email at [emailprotected], or by dialing 711 for access to Telecommunications Relay Services (TRS).
$87.7k-140k yearly 5d ago
Administrative Intern Patient Experience - Talent Acquisition - FT - Day
Stormont Vail Health 4.6
Topeka, KS jobs
Full time
Shift:
First Shift (Days - Less than 12 hours per shift) (United States of America)
Hours per week:
40
Job Information Exemption Status: Non-Exempt Stormont Vail Health's Student Internship Program is designed for students entering their senior year of an accredited bachelor's degree program. This experience provides an opportunity to apply academic knowledge in a real-world setting, contribute to impactful projects, and gain exposure to professional environments. Interns will work closely with experienced professionals and receive mentorship throughout the program. Provides overall administrative and operational analytics utilization for activities and functions related to the Experience Division; Patient Experience, Building Blocks, Guest Experience, Volunteer Services, and Spiritual Care. This includes measurement and reporting on all applicable department databases. Works collaboratively with physician leadership, administrative leadership and related committees as well as supporting departments and operational units. The Business Analyst analyzes and prepares reports using both quantitative and qualitative data, based on information derived from the complaint and patient satisfaction databases and other data inputs.
Education Qualifications
Currently enrolled in a Bachelor's degree program at an accredited college or university in related field. Required
Completion of at least junior-level coursework (typically 90 credit hours or equivalent). Required
Experience Qualifications
Coursework or experience in Business, Healthcare, Finance, Data Analytics or a related field Preferred
Skills and Abilities
Strong communication, organization, and analytical skills. Required
Ability to manage time effectively and work independently or collaboratively.
Proficiency in Microsoft Office Suite or relevant tools.
Full-time availability during the internship period.
Professional conduct and accountability.
Ability to translate complex data into usable reports and/or charts, graphs and written reports.
Knowledge of medical staff development planning processes and report writing.
Knowledge of survey tools, survey creation, analysis and distribution.
Ability to self-motivate, organize own work and juggle multiple priorities to produce accurate analyses.
Ability to comply with confidentiality.
What you will do
The Intern will support departmental operations through administrative, analytical, and project-based tasks. This internship provides hands-on experience in a healthcare setting, offering exposure to hospital workflows, patient services, and interdepartmental collaboration.
Uphold patient confidentiality and comply with HIPAA regulations.
Participate in meetings and contribute to ongoing initiatives
Develops systems within all cost centers to monitor activity, volume, expenditures, and continually compares to budgeted projections.
Actively participates in the budget process; responsible for summarizing department needs. Reports changes in a simplified manner in reports to both department directors and hospital fiscal and planning departments.
Provides research and analysis of hospital, physician and non-acute aspects of the healthcare market.
Maintain the databases used to provide the organization quantitative and qualitative data (Grievance System and the Patient Satisfaction Surveys).
Create and maintain spreadsheets and databases providing analysis and interpretation of data from experience division databases.
Responsible for overseeing the Stormont Vail Patient Satisfaction survey process, including HCAHPS and CGCAHPS
Maintains good working relationship with vendors in the development of the survey instruments.
Analyzes database results and assures distribution of reports to Operating Committee and Department Directors/Medical Directors on a timely and regular basis.
Generate materials for retreats, performs analysis and compiles information regarding the overall experience at Stormont Vail Health.
Generate material to provide to providers regarding their practice/patient satisfaction survey results.
Provide assistance in conducting medical staff development plans including analyzing physician data.
Ability to automate processes to more effectively and efficiently analyze large amounts of data.
Development of written reports and frequently make oral presentations of analytic results to stakeholder groups.
Communicate with Experience System Director internal and external customers informed on process of projects.
Obtains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Refer to the appropriate department when a possible liability is introduced through the qualitative information (Risk, HIPAA, etc.).
Required for All Jobs
Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned
Patient Facing Options
Position is Not Patient Facing
Remote Work Guidelines
Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
Stable access to electricity and a minimum of 25mb upload and internet speed.
Dedicate full attention to the job duties and communication with others during working hours.
Adhere to break and attendance schedules agreed upon with supervisor.
Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Remote Work Capability
On-Site; No Remote
Scope
No Supervisory Responsibility
No Budget Responsibility No Budget Responsibility
Physical Demands
Balancing: Occasionally 1-3 Hours
Carrying: Occasionally 1-3 Hours
Climbing (Stairs): Rarely less than 1 hour
Eye/Hand/Foot Coordination: Frequently 3-5 Hours
Feeling: Occasionally 1-3 Hours
Grasping (Fine Motor): Occasionally 1-3 Hours
Grasping (Gross Hand): Occasionally 1-3 Hours
Handling: Occasionally 1-3 Hours
Hearing: Frequently 3-5 Hours
Kneeling: Rarely less than 1 hour
Lifting: Occasionally 1-3 Hours
Pulling: Occasionally 1-3 Hours
Pushing: Occasionally 1-3 Hours
Reaching (Forward): Occasionally 1-3 Hours
Reaching (Overhead): Rarely less than 1 hour
Repetitive Motions: Frequently 3-5 Hours
Sitting: Frequently 3-5 Hours
Standing: Occasionally 1-3 Hours
Stooping: Rarely less than 1 hour
Talking: Frequently 3-5 Hours
Walking: Occasionally 1-3 Hours
Working Conditions
Dusts: Rarely less than 1 hour
Extreme Temperatures: Rarely less than 1 hour
Noise/Sounds: Occasionally 1-3 Hours
Other Atmospheric Conditions: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
$26k-32k yearly est. Auto-Apply 34d ago
Administrative Intern Marketing - Talent Acquisition - FT - Day
Stormont Vail Health 4.6
Topeka, KS jobs
Full time
Shift:
First Shift (Days - Less than 12 hours per shift) (United States of America)
Hours per week:
40
Job Information Exemption Status: Non-Exempt Stormont Vail Health's Student Internship Program is designed for students entering their senior year of an accredited bachelor's degree program. This experience provides an opportunity to apply academic knowledge in a real-world setting, contribute to impactful projects, and gain exposure to professional environments. Interns will work closely with experienced professionals and receive mentorship throughout the program. The Marketing Intern will work in a fast-paced marketing and communications department and have the opportunity to create projects that showcase their talents and skillset. This position will assist in planning, developing, and implementing opportunities to promote Stormont Vail Health throughout our region and to our 6,000 team members. Under the supervision of the Marketing Supervisor, this position is responsible for providing internal and external communications (written and/or visual). The ideal individual will have excellent communication skills and a broad marketing and communications skillset.
Education Qualifications
Currently enrolled in a Bachelor's degree program at an accredited college or university in related field. Required
Completion of at least junior-level coursework (typically 90 credit hours or equivalent). Required
Experience Qualifications
Coursework or experience in Business, Healthcare, Finance, Data Analytics or a related field Preferred
Skills and Abilities
Strong communication, organization, and analytical skills. Required
Ability to manage time effectively and work independently or collaboratively.
Proficiency in Microsoft Office Suite or relevant tools.
Full-time availability during the internship period.
Professional conduct and accountability.
Willingness to learn and take initiative.
Timely completion of assigned tasks and deliverables.
Respect for confidentiality.
What you will do
The Intern will support departmental operations through administrative, analytical, and project-based tasks. This internship provides hands-on experience in a healthcare setting, offering exposure to hospital workflows, patient services, and interdepartmental collaboration.
Uphold patient confidentiality and comply with HIPAA regulations.
Participate in meetings and contribute to ongoing initiatives
Content Development: Write copy for various mediums including web, advertising, internal communications, social media, etc.
Market Research: Conduct competitor analyses and gather insights into healthcare and marketing trends.
Digital Design: Create graphic designs for various mediums including digital, print, social media, etc.
Promotional Coordination: Assist the team with promotion selections, orders, stocking, and pickups.
Misc. Marketing Duties: Assist the team with a variety of projects including assisting videographers with shoots, running reports, archiving images and files, prepping and delivering printed content, etc.
Participate in meetings and contribute to ongoing initiatives.
Conduct research, analyze data, and assist in developing reports or presentations.
Participate in department meetings and contribute to ongoing initiatives.
Present a final project or summary of contributions at the end of the internship.
Other duties as assigned.
Required for All Jobs
Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned
Patient Facing Options
Position is Not Patient Facing
Remote Work Guidelines
Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
Stable access to electricity and a minimum of 25mb upload and internet speed.
Dedicate full attention to the job duties and communication with others during working hours.
Adhere to break and attendance schedules agreed upon with supervisor.
Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Remote Work Capability
On-Site; No Remote
Scope
No Supervisory Responsibility
No Budget Responsibility No Budget Responsibility
Physical Demands
Balancing: Occasionally 1-3 Hours
Carrying: Occasionally 1-3 Hours
Climbing (Stairs): Rarely less than 1 hour
Eye/Hand/Foot Coordination: Frequently 3-5 Hours
Feeling: Occasionally 1-3 Hours
Grasping (Fine Motor): Occasionally 1-3 Hours
Grasping (Gross Hand): Occasionally 1-3 Hours
Handling: Occasionally 1-3 Hours
Hearing: Frequently 3-5 Hours
Kneeling: Rarely less than 1 hour
Lifting: Occasionally 1-3 Hours
Pulling: Occasionally 1-3 Hours
Pushing: Occasionally 1-3 Hours
Reaching (Forward): Occasionally 1-3 Hours
Reaching (Overhead): Rarely less than 1 hour
Repetitive Motions: Frequently 3-5 Hours
Sitting: Frequently 3-5 Hours
Standing: Occasionally 1-3 Hours
Stooping: Rarely less than 1 hour
Talking: Frequently 3-5 Hours
Walking: Occasionally 1-3 Hours
Working Conditions
Dusts: Rarely less than 1 hour
Extreme Temperatures: Rarely less than 1 hour
Noise/Sounds: Occasionally 1-3 Hours
Other Atmospheric Conditions: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
$26k-32k yearly est. Auto-Apply 34d ago
Administrative Intern Manhattan Campus - Talent Acquisition - FT - Day
Stormont-Vail Healthcare 4.6
Topeka, KS jobs
Full time
Shift:
First Shift (Days - Less than 12 hours per shift) (United States of America)
Hours per week:
40
Job Information Exemption Status: Non-Exempt Stormont Vail Health's Student Internship Program is designed for students entering their senior year of an accredited bachelor's degree program. This experience provides an opportunity to apply academic knowledge in a real-world setting, contribute to impactful projects, and gain exposure to professional environments. Interns will work closely with experienced professionals and receive mentorship throughout the program. Participate in Operational Improvement Projects and facilitate project initiatives and action items. Collect and review data and operational metrics. Develop and present data and operational metrics. Develop and present data analysis and business recommendations to maximize resource utilization. Contribute to initiatives aimed at optimizing workflows, reducing wait times, and improving patient experience. Develop and implement quality care tracking systems.
Education Qualifications
Currently enrolled in a Bachelor's degree program at an accredited college or university in related field. Required
Completion of at least junior-level coursework (typically 90 credit hours or equivalent). Required
Experience Qualifications
Coursework or experience in Business, Healthcare, Finance, Data Analytics or a related field Preferred
Skills and Abilities
Strong communication, organization, and analytical skills.
Ability to manage time effectively and work independently or collaboratively.
Proficiency in Microsoft Office Suite or relevant tools.
Full-time availability during the internship period.
Project Management and timeline adherence.
Change management, collaboration and alliance building. Willingness to learn and take initiative.
Develop MS Excel Skills, data collection, and review and analysis.
Respect for confidentiality.
What you will do
The Intern will support departmental operations through administrative, analytical, and project-based tasks. This internship provides hands-on experience in a healthcare setting, offering exposure to hospital workflows, patient services, and interdepartmental collaboration.
Uphold patient confidentiality and comply with HIPAA regulations.
Participate in meetings and contribute to ongoing initiatives
Project 1: Room utilization project to best assess and recommend changes to patient flow in clinical departments to maximize utilization of exam and treatment rooms.
Project 2: Project lead, develop (with IT resources), implement and go-live of MHK Campus SharePoint site. Integrating all the clinical, ancillary and operational support departments into a unified and singular SharePoint site. This would incorporate many "O drive" documents, pull in links to frequently used policies and standardize access to resource documents and eliminate outdated versions.
Contribute to department-specific projects and initiatives.
Conduct research, analyze data, and assist in developing reports or presentations.
Participate in department meetings and contribute to ongoing initiatives.
Present a final project or summary of contributions at the end of the internship.
Other duties as assigned.
Required for All Jobs
Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
Performs other duties as assigned
Patient Facing Options
Position is Not Patient Facing
Remote Work Guidelines
Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
Stable access to electricity and a minimum of 25mb upload and internet speed.
Dedicate full attention to the job duties and communication with others during working hours.
Adhere to break and attendance schedules agreed upon with supervisor.
Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.
Remote Work Capability
On-Site; No Remote
Scope
No Supervisory Responsibility
No Budget Responsibility No Budget Responsibility
Physical Demands
Balancing: Occasionally 1-3 Hours
Carrying: Occasionally 1-3 Hours
Climbing (Stairs): Rarely less than 1 hour
Eye/Hand/Foot Coordination: Frequently 3-5 Hours
Feeling: Occasionally 1-3 Hours
Grasping (Fine Motor): Occasionally 1-3 Hours
Grasping (Gross Hand): Occasionally 1-3 Hours
Handling: Occasionally 1-3 Hours
Hearing: Frequently 3-5 Hours
Kneeling: Rarely less than 1 hour
Lifting: Occasionally 1-3 Hours
Pulling: Occasionally 1-3 Hours
Pushing: Occasionally 1-3 Hours
Reaching (Forward): Occasionally 1-3 Hours
Reaching (Overhead): Rarely less than 1 hour
Repetitive Motions: Frequently 3-5 Hours
Sitting: Frequently 3-5 Hours
Standing: Occasionally 1-3 Hours
Stooping: Rarely less than 1 hour
Talking: Frequently 3-5 Hours
Walking: Occasionally 1-3 Hours
Working Conditions
Dusts: Rarely less than 1 hour
Extreme Temperatures: Rarely less than 1 hour
Noise/Sounds: Occasionally 1-3 Hours
Other Atmospheric Conditions: Rarely less than 1 hour
Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.
Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.
$26k-32k yearly est. Auto-Apply 23d ago
Physician Admin Support
TRA Medical Imaging 3.6
Tacoma, WA jobs
TRA's corporate office is hiring for a full-time member of our Physician Admin Support team. In this role you will provide direct virtual and phone support for Physicians and Radiologists throughout our TRA and Diagnostic Imaging Northwest locations. Top candidates will have a proven ability to move quickly from task to task while maintaining a high standard of customer service. Individuals with a knowledge of medical terminology that thrive in a flexible and dynamic environment will be successful on this team!
Please see additional details below as well as link to submit your application directly. We look forward to connecting with you!
Location: TRA Administrative Office - Downtown Tacoma (Remote work available after 90-day training period)
Schedule: Monday, Thursday, Friday & Saturday 9:30AM - 8PM. Hours worked between 6PM and 6AM are eligible for a +$2.75 per hour shift differential. Additional +$3 per hour shift differential for weekend hours.
Pay and Benefits:
New employees to this role can expect to be offered $20.23 - $30.72 per hour based on relevant experience, skills, and abilities. Full internal pay range: $20.23 - $30.72 per hour.
TRA additionally offers full medical, dental and vision benefits, a robust 401K package (with an automatic employer contribution), 17 days of PTO for all new employees, 9 paid holidays, 1 personal day, as well as a consistent compensation growth path, profit sharing, continuing education reimbursement by position, and more!
After completion of a 90-day training period, this role has the flexibility to work remotely!
About TRA Medical Imaging
TRA Medical Imaging is a premier, physician-owned and physician-led radiology practice with a 100+ year history of serving the communities of the South Puget Sound region. Centered in Tacoma, WA, TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion, a philosophy that aligns well with our Pacific Northwest values.
We are led by a progressive group of approximately 100 sub-specialized radiologists who take pride in delivering high-quality, patient-centered care while fostering a practice culture intended to feel more like a family than a corporation.
Why Choose TRA Medical Imaging
TRA is an independent, stable, and diversified practice with a broad clinical and geographic footprint. Our governance structure is transparent, democratic and equitable with an unwavering commitment to physician leadership and autonomy. As part of that promise, TRA welcomes employee participation and collaboration and is committed to providing personalized professional development opportunities.
Our commitment to culture is evidenced by our certification as a great workplace by the independent analysts at Great Place to Work and embodied by our mission statement:
Trust our family to care for yours
. TRA has been the respected provider of excellence in medical imaging in the South Sound since 1918. Join our team as we write the next 100 years of the TRA story.
Want to learn more about TRA's commitment to patients, employees and our community? Visit ************************************* and explore your future with us today!
Job Summary:
The Physician Administrative Support (PAS) team member is responsible for being at their desk and ready to handle high call volumes while performing other administrative support duties. The position is primarily responsible for the coordination and communications of our physicians and their support staff. Communication with outside offices, provider offices, and patients must be professional and courteous. Heavy phone volume and physician administrative support duties are central to this position.
The position provides some additional administrative support to the TRA administrative leadership and other departments outside of physician support and is a highly accountable position, working as part of a team with some direct supervision. Being able to work closely with teammates in a professional office environment is key to this position. Must be able to rely on experience and judgment to plan and accomplish goals. This position reports to the supervisor of the department, under the direction of the Administrative Services Manager.
Essential Job Functions:
Maintain confidentiality of all center and patient information at all times, as required by facility policy and HIPAA privacy and security guidelines.
Must demonstrate the ability to maintain confidentiality at all times, handle personnel documentation appropriately, and handle employee information with sensitivity, tact and diplomacy.
Work closely with supervisor and teammates to prioritize project work.
Manage multiple phone lines and direct calls using a centralized phone system.
Work closely with other PAS team members to ensure all radiologists and referring offices needs are being met. Practice quality customer service in a team environment.
Relay pertinent patient and/or examination information and instructions between radiologists, technologists and other health care providers.
Provide overall office support to include but not limited to; mail distribution, assisting with administrative tasks, emails, coordinate appointment/conference room calendars, perform research activities, faxing, type and disseminate letters, compose and maintain routine documents when necessary, schedule meetings, coordinate catering needs and other special projects in support of other departments.
Check email frequently during each workday.
Perform all other related duties as assigned.
Qualifications:
Education/Work Experience
High School Diploma or GED required.
Associates degree preferred or equivalent two years administrative and/or receptionist experience.
Medical terminology background preferred.
Job Knowledge/Skills
Ability to demonstrate effective customer service skills and professional attitude showing personal tact, discretion and good judgment.
Ability to problem solve within the scope of position responsibilities.
Ability to learn and understand medical terminology to assist in proper facilitation of calls and tasks.
Ability to carry out ongoing office administration tasks effectively and efficiently in support of local and remote teams.
Knowledge of processes, tools, and services for managing the acquisition, maintenance and dissemination of physical and electronic information.
Ability to work independently with minimal supervision while exhibiting good teamwork.
Demonstrated excellent verbal and written communication skills.
Knowledge of and ability to use office support tools available at the desktop (e.g., word processing, e-mail, presentation software and spreadsheets).
Basic knowledge of MS Office.
Communicate professionally with other medical facilities, patients, and customers.
Ability to manage multiple tasks and carry out instructions effectively.
Physical Requirements
Work is classified as sedentary in physical requirements. Requires the ability to lift/carry 1-5 pounds frequently, occasionally 10 pounds maximum.
Mental Requirements
Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required.
Working/Environmental Conditions
Work environment consists of normal office or administrative working conditions. There may be exposure to communicable diseases. There will be limited exposure to ionizing radiation.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$20.2-30.7 hourly Auto-Apply 28d ago
Veteran Services Administrator & Outreach Support Specialist (Remote)
Family Resource Home Care 4.4
Portland, OR jobs
Family Resource Home Care is seeking a detail-oriented and mission-driven Veteran's Administrator to support our branches across WA, OR, ID, NM and CO. This role ensures timely and accurate handling of VA referrals, documentation, and communications, while supporting outreach and compliance efforts to enhance care for Veterans.
Key Responsibilities
· Referral & Documentation Management
· Monitor multiple streams of communications.
· Manage VA documentation.
· Communication & Coordination
· Monitor and coordinate compliance with branches.
· Authorization Compliance
· Ensure documentation meets VA Medical Center standards across multiple locations.
· Reporting & Outreach Campaigns
· Generate reports and intake data for outreach campaigns
· Attend regional VA meetings and share recaps.
· Support development of website tools, referral programs, and outreach materials.
· Veteran Event Engagement
· Coordinate events and outreach with branches.
· Training & Development
· Stay current on national and regional VA documentation standards.
· Oversee branch outreach and training materials
· Monitor CRM for accurate profile information
Minimum Qualifications
· Experience: Ideally 1-3 years' experience in data entry, administration, marketing, home care or home health care, VA, healthcare in the senior industry
· Skills: Knowledgeable of administration principles and practices, computer savvy, self-starter and disciplined in setting and maintaining communications and schedule. Able to build relationships quickly and deliver succinct messaging during interactions. Demonstrated competence in task management with strong multitasking. Must be able to analyze and interpret data, gather needed information, evaluate the situation and offer suggestions.
· Technical Proficiency: Strong computer/technical skills and proficiency with PC based MS Office Suite, and CRM management.
Preferred Qualifications
· At least 1 year of experience in administrative roles supporting healthcare, VA CCN, TriWest, home care, home health, senior living.
· Bachelor's degree in business, administration, marketing, communications, or related field
· Strong organizational and communication skills.
· Familiarity with home care documentation and VA compliance standards.
· Ability to manage multiple tasks across regional branches.
· 2-3 professional references.
· Must take joy in your daily work and have a great sense of humor!
Work Schedule and Location
· Our typical office hours are Monday - Friday, 8am-5pm. Occasional work on evenings and weekends may be required. This role will primarily be home-based/remote, however occasional office days, attendance at events and in-person meetings will be required. Ideal candidate is based in one of our market areas to help with time zones and collaboration
Benefits & Perks
· Comprehensive Insurance: Medical, dental, vision, and prescription options to keep you and your family healthy.
· Company-Paid Life Insurance: Peace of mind with our company-paid life and AD&D insurance.
· 401(k) Plan: Secure your financial future with our retirement plan, including company matching.
· Health Savings Account: Manage your healthcare costs effectively.
· Employee Assistance Program: Support for personal and professional challenges.
· Work Equipment: Company-provided computer and office setup.
· Paid-Time Off: Accrue 3 weeks of paid vacation in your first year, and more after that
· 11 Paid Holidays: Enjoy time with friends and family during the holidays.
· Work From Home Flexibility: This position offers primary work from home with only occasional on-site requirements.
Pay Range: $40,000-45,000/yr
Saratoga Medical is hiring a Administrative Coordinator in Remote (Pennsylvania Only). Package includes competitive rate, paid time off and benefit options.
Saratoga Medical has an exciting opportunity for a Administrative Coordinator at Remote (Pennsylvania Only). This is a great full-time opportunity. Please see qualifications below and submit your resume if you are interested in being considered.
Important: Applicants must reside in PA.
Job Summary
The Administrative Coordinator supports program operations through scheduling, data entry, reporting, and compliance.
Responsibilities
Enter data into CIPS
Manage records and authorizations
Prepare reports
Support staff scheduling
Requirements
Administrative experience
Strong data and organizational skills
Saratoga Medical Center, Inc. is an equal opportunity employer and will not discriminate in recruiting, hiring, training, promotion, transfer, discharge, compensation or any other term or condition of employment on the basis of race, religion, color, age (over age 39), sex, national origin, or on the basis of disability if the employee can perform the essential functions of the job, with a reasonable accommodation if necessary.
$33k-47k yearly est. Auto-Apply 10d ago
Administrative Assistant III
Detroit Wayne Integrated Health Network 4.1
Detroit, MI jobs
The Administrative Assistant III classification performs highly difficult, complex, and responsible office work. The Administrative Assistant is responsible for the overall coordination and effective operation of the office. This employee assists with the development of departmental programs, services and activities. This employee also works within general methods and procedures and uses independent judgment to perform required duties and responsibilities.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Performs highly difficult, complex, and responsible office work, under the general supervision, including planning, assigning and reviewing the work of subordinate clerical employees.
Prepares, maintains, and compiles highly difficult and complex departmental reports and records.
Coordinates internal and external meetings, conference calls and other engagements, conferences and activities for the Director/Supervisor
Takes and transcribes meeting minutes.
Performs specialized office work requiring knowledge of departmental policies and procedures.
Acts in a team leadership capacity, including coordination of daily activities, prioritizing, delegating and supervision of work to completion.
Develops policies and procedures pertaining to administrative and operational functions.
Works with Network management divisions in resolving problems related to operations and administration.
Coordinates time management, scheduling and travel coordination activities for their Director/Supervisor.
Answers routine correspondence and conducts business with the public and other departments, answers difficult and unusual questions requiring considerable judgement, knowledge and interpretation of the activity performed.
Attends meetings of boards, commissions, and/or conferences, where verbatim dictation must be taken with considerable speed and accuracy.
Compiles reports.
Processes, files, and records personnel transactions.
Approves documents for submission to internal departments and external agencies.
Supervises the development, maintenance and dissemination of confidential information/files.
Develops and implements special projects as directed.
Facilitates internal and external meetings as identified by the Director - including performing work activities related to said meetings.
Perform other related duties as assigned.
Knowledge, Skills and Abilities (KSA's)
Knowledge of DWIHN rules, practices, policies and procedures.
Knowledge of departmental rules, practices, policies and procedures.
Computer skills
Clerical skills
Filing skills
Typing skills
Time management skills
Organizational skills
Customer Service skills
Teamwork skills
Problem Solving skills
Critical Thinking skills
Leadership skills
Ability to communicate orally.
Ability to communicate in writing.
Ability to work effectively with others.
Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
Judgement/Reasoning ability.
REQUIRED EDUCATION:
A High School Diploma, GED, or equivalent.
REQUIRED EXPERIENCE:
Three (3) years of professional experience performing clerical duties and responsibilities.
NOTE: Education completed at a recognized college, university or trade school may be substituted for required experience on a year for year basis.
REQUIRED LICENSE(S).
A valid State of Michigan Driver's License with a safe and acceptable driving record.
WORKING CONDITIONS :
Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval. Currently this position is primarily a remote position.
This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.
Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.
The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer
$25k-30k yearly est. Auto-Apply 5d ago
Administrative Coordinator
Well Care Health 4.4
Raleigh, NC jobs
The Administrative Coordinator works under the supervision of the Director of Operations (DOO). The position provides administrative support, maintains the phone system, and provides front desk presence. The Administrator Coordinator has responsibility and accountability to maintain accurate patient records and releases information to patients, healthcare facilities and other entities while following all laws and regulations including HIPAA.PRIMARY JOB DUTIES
Supports office operations, monitoring phone system, and processing all incoming and outgoing mail.
Provides facilities coordination.
Demonstrates the ability to use time effectively and prioritize assigned duties.
Ensures the safety of staff and visitors by adhering to and promoting safety and injury prevention measures in the workplace setting.
Appropriately and accurately pulls records for patient care, quality review, and audits in a timely manner.
Prioritize and complete patient related and revenue impacting tasks timely.
Effectively manages personal work schedule so that the agency operations are uninterrupted.
Maintains an appropriate standard of appearance which conforms to agency dress code.
Demonstrates positive interpersonal relations in dealing with all members of the organization.
Maintains confidentiality/HIPAA privacy standards and promotes customer satisfaction.
Effectively demonstrates the mission, vision, and values of the Agency daily.
1.0 50% QUALITY OF WORK:
1.1 30% Supports office operations as demonstrated by:
Responds to phone messages and channels them appropriately.
Greets all company guests and manages the visitor log/badges.
Process incoming and outgoing mail/packages; track all postage and inform the accounting department when there is a need for more postage.
Manage flow of incoming faxes via Forcura and other branch documents.
Maintains and updates office phone list and/or directory.
Responsible for making copies, scanning and emailing as requested.
Assists with putting together orientation packages, and working special projects as requested.
Tracks PPE.
Maintains a neat and professional front desk office.
Prints and mails patient plan of care.
Provide administrative support to other departments as needed.
1.2 20% Provides facilities and patient care coordination as demonstrated by:
Completes twice a day walk-through to ensure office is tidy.
Responsible for checking the common areas at the end of each business day.
Maintains par levels for office supplies and coordinates reordering as needed.
Ensure accuracy of all medical supply orders with timely approval (branch specific).
Completes HCHB workflow timely to include verification of consents and NOMNC forms, faxing missed visits/DC summaries, transfer summaries to physicians, coordination of DME/mobile imaging orders, patient demographic changes, faxing of lab results, patient transfer to inpatient facility notes, and prebill audits.
Places service calls for office machines, equipment and other repairs as directed.
Assists facilities manager in oversight of agency Fleet.
2.0 15% PRODUCTIVITY
2.1 15% Demonstrates the ability to use time effectively and prioritize assigned duties by:
Plans and prioritizes work activities for maximum productivity and efficiency.
Responds to email, Microsoft Teams communications, and voicemails within 2 hours.
Initiates and completes work assignments in a self-directed manner with minimal need for constant supervision.
Assures the completion of assignments within the scheduled time frame.
Serves on at least one committee or assigned project annually.
Other duties as assigned by management team.
3.0 5% SAFETY
3.1 5% Ensures the safety of clients and staff by adhering to and promoting safety and injury prevention measures in the workplace setting. Reports unsafe conditions immediately.
4.0 10% ATTENDANCE AND PUNCTUALITY
4.1 10% Effectively manages personal work schedule so that agency operations are uninterrupted as demonstrated by:
Provides proper notification of absences or tardiness.
Takes action to prevent and/or minimize recurring absences or tardiness.
Coordinates schedules time off with other members of the team to ensure adequate staffing.
Adjusts personal time schedule when requested to accommodate agency needs.
Plans ahead so that personal requests for time off do not disrupt the workflow.
5.0 5% PERSONAL APPEARANCE
5.1 5% Maintains an appropriate standard of appearance which conforms to agency dress code.
6.0 10% TEAMWORK, MISSION AND VALUES
6.1 10% Demonstrates positive interpersonal relations in dealing with all members of the organization as demonstrated by:
Communicates in a positive and productive manner.
Demonstrates respect for team members.
Manages stress and personal feelings without a negative impact on the team.
Participates in community outreach activities that promote the goals and objectives of the agency.
Responds to all employees and clients in a courteous, sensitive and respectful manner.
7.0 5% CONFIDENTIALITY
7.1 5% Maintains confidentiality in all professional areas and considers the needs of clients and their families, other employees, physicians, visitors, and all members of the community in an informative, courteous and compassionate manner.
JOB SPECIFICATIONS
Education: High school graduation.
Licensure / Certification: None.
Experience: Working knowledge of commonly used concepts, practices and procedures used within administrative support. 1-2 years experience in the field or related area.
Essential Technical Skills: Working knowledge of MS Office including Word, Excel and Access, Windows 2000, Microsoft Outlook, Email, typing of 45 wpm and basic phone skills.
Interpersonal Skills: Teamwork and communication skills essential.
Essential Physical Requirements: Varied periods of sitting or standing, walking, lifting up to 25 lbs. and carrying files, long periods of data entry.
Essential Mental Requirements: Ability to concentrate with frequent interruption, handle pressure of deadlines, good judgment, ability to follow procedures, ability to work independently.
Essential sensory requirements: Visual acuity, touch, hearing.
Exposure to Hazards: Office environment, toner for office machines, pitch of printers and computers.
Other - Hours of Work: Minimum 40 hours week, 8:00 am -5:00 pm, Monday through Friday. Availability on weekends and holidays may be necessary based on business needs. Overtime may be required during peak workloads or increase in volume.
$32k-47k yearly est. Auto-Apply 60d+ ago
Administrative Coordinator
Well Care Health 4.4
Wilmington, NC jobs
The Administrative Coordinator works under the supervision of the Director of Operations (DOO). The position provides administrative support, maintains the phone system, and provides front desk presence. The Administrator Coordinator has responsibility and accountability to maintain accurate patient records and releases information to patients, healthcare facilities and other entities while following all laws and regulations including HIPAA.PRIMARY JOB DUTIES
Supports office operations, monitoring phone system, and processing all incoming and outgoing mail.
Provides facilities coordination.
Demonstrates the ability to use time effectively and prioritize assigned duties.
Ensures the safety of staff and visitors by adhering to and promoting safety and injury prevention measures in the workplace setting.
Appropriately and accurately pulls records for patient care, quality review, and audits in a timely manner.
Prioritize and complete patient related and revenue impacting tasks timely.
Effectively manages personal work schedule so that the agency operations are uninterrupted.
Maintains an appropriate standard of appearance which conforms to agency dress code.
Demonstrates positive interpersonal relations in dealing with all members of the organization.
Maintains confidentiality/HIPAA privacy standards and promotes customer satisfaction.
Effectively demonstrates the mission, vision, and values of the Agency daily.
1.0 50% QUALITY OF WORK:
1.1 30% Supports office operations as demonstrated by:
Responds to phone messages and channels them appropriately.
Greets all company guests and manages the visitor log/badges.
Process incoming and outgoing mail/packages; track all postage and inform the accounting department when there is a need for more postage.
Manage flow of incoming faxes via Forcura and other branch documents.
Maintains and updates office phone list and/or directory.
Responsible for making copies, scanning and emailing as requested.
Assists with putting together orientation packages, and working special projects as requested.
Tracks PPE.
Maintains a neat and professional front desk office.
Prints and mails patient plan of care.
Provide administrative support to other departments as needed.
1.2 20% Provides facilities and patient care coordination as demonstrated by:
Completes twice a day walk-through to ensure office is tidy.
Responsible for checking the common areas at the end of each business day.
Maintains par levels for office supplies and coordinates reordering as needed.
Ensure accuracy of all medical supply orders with timely approval (branch specific).
Completes HCHB workflow timely to include verification of consents and NOMNC forms, faxing missed visits/DC summaries, transfer summaries to physicians, coordination of DME/mobile imaging orders, patient demographic changes, faxing of lab results, patient transfer to inpatient facility notes, and prebill audits.
Places service calls for office machines, equipment and other repairs as directed.
Assists facilities manager in oversight of agency Fleet.
2.0 15% PRODUCTIVITY
2.1 15% Demonstrates the ability to use time effectively and prioritize assigned duties by:
Plans and prioritizes work activities for maximum productivity and efficiency.
Responds to email, Microsoft Teams communications, and voicemails within 2 hours.
Initiates and completes work assignments in a self-directed manner with minimal need for constant supervision.
Assures the completion of assignments within the scheduled time frame.
Serves on at least one committee or assigned project annually.
Other duties as assigned by management team.
3.0 5% SAFETY
3.1 5% Ensures the safety of clients and staff by adhering to and promoting safety and injury prevention measures in the workplace setting. Reports unsafe conditions immediately.
4.0 10% ATTENDANCE AND PUNCTUALITY
4.1 10% Effectively manages personal work schedule so that agency operations are uninterrupted as demonstrated by:
Provides proper notification of absences or tardiness.
Takes action to prevent and/or minimize recurring absences or tardiness.
Coordinates schedules time off with other members of the team to ensure adequate staffing.
Adjusts personal time schedule when requested to accommodate agency needs.
Plans ahead so that personal requests for time off do not disrupt the workflow.
5.0 5% PERSONAL APPEARANCE
5.1 5% Maintains an appropriate standard of appearance which conforms to agency dress code.
6.0 10% TEAMWORK, MISSION AND VALUES
6.1 10% Demonstrates positive interpersonal relations in dealing with all members of the organization as demonstrated by:
Communicates in a positive and productive manner.
Demonstrates respect for team members.
Manages stress and personal feelings without a negative impact on the team.
Participates in community outreach activities that promote the goals and objectives of the agency.
Responds to all employees and clients in a courteous, sensitive and respectful manner.
7.0 5% CONFIDENTIALITY
7.1 5% Maintains confidentiality in all professional areas and considers the needs of clients and their families, other employees, physicians, visitors, and all members of the community in an informative, courteous and compassionate manner.
JOB SPECIFICATIONS
Education: High school graduation.
Licensure / Certification: None.
Experience: Working knowledge of commonly used concepts, practices and procedures used within administrative support. 1-2 years experience in the field or related area.
Essential Technical Skills: Working knowledge of MS Office including Word, Excel and Access, Windows 2000, Microsoft Outlook, Email, typing of 45 wpm and basic phone skills.
Interpersonal Skills: Teamwork and communication skills essential.
Essential Physical Requirements: Varied periods of sitting or standing, walking, lifting up to 25 lbs. and carrying files, long periods of data entry.
Essential Mental Requirements: Ability to concentrate with frequent interruption, handle pressure of deadlines, good judgment, ability to follow procedures, ability to work independently.
Essential sensory requirements: Visual acuity, touch, hearing.
Exposure to Hazards: Office environment, toner for office machines, pitch of printers and computers.
Other - Hours of Work: Minimum 40 hours week, 8:00 am -5:00 pm, Monday through Friday. Availability on weekends and holidays may be necessary based on business needs. Overtime may be required during peak workloads or increase in volume.
$31k-46k yearly est. Auto-Apply 5d ago
Admin Lab Support
Absolute Dental Services Inc. 4.0
Durham, NC jobs
Job DescriptionDescription:
Join Our Dynamic Administrative Customer Service Team!
Are you looking to join a thriving and reputable private organization in the dental laboratory industry? Our team at Absolute Dental Services is expanding, and we're seeking a dedicated and enthusiastic professional to join our Administrative Customer Service team full-time! We pride ourselves on delivering exceptional quality and service to our customers, and we want you to be part of our success story.
About Us: At Absolute Dental Services, we're committed to providing top-notch dental prosthetics and outstanding customer support. Our team is the backbone of our operations, ensuring seamless communication and efficient service. If you're passionate
about helping others and thrive in a fast-paced environment, this opportunity is for you!
Your Role: As a member of our Administrative Customer Service team, you'll be the friendly voice and helpful hand that keeps our office running smoothly. This is an in-office position, perfect for someone who loves interacting with people and enjoys a variety of administrative tasks.
Key Responsibilities:
Answer multiple phone lines and assist callers with inquiries.
Accurately log case information into our database, including uploading/downloading case documents and photos.
Provide essential administrative support to the team.
Handle packing, shipping, and mailing packages using the UPS/FedEx system.
Assist with case inquiries, customer communication, invoicing, and general administrative duties.
Perform data entry with precision and attention to detail.
Deliver excellent customer service, ensuring a positive experience for all our clients.
What We're Looking For:
Strong organizational and multitasking skills.
Ability to work efficiently in a fast-paced environment.
Exceptional communication skills, both verbal and written.
A proactive and positive attitude with a focus on customer satisfaction.
Why Join Us?
Competitive salary commensurate with experience.
Full-time employee benefits package including Paid Vacation, Paid Holidays, 401k, Health Insurance, Vision Insurance, Long Term Disability, and more.
How to Apply: If you're ready to join a supportive and energetic team, please submit your resume. We can't wait to meet you!
Note: NO PHONE CALLS PLEASE.
Requirements:
Qualified candidates will have 1-2 years of experience in Customer Service, Administrative or similar field.
Dental knowledge or experience a plus.
Candidates must also be proficient with Microsoft Word, Outlook and type 40+ WPM.
Ideal candidate must be punctual, reliable, team player, well-spoken and enjoy providing customer service. This position requires a combination of periods of standing, sitting and walking.
Candidate should possess a professional demeanor, positive attitude, consistent attendance and ability to multi-task with attention to detail.
$39k-53k yearly est. 3d ago
Admin Lab Support
Absolute Dental Services 4.0
Durham, NC jobs
Join Our Dynamic Administrative Customer Service Team!
Are you looking to join a thriving and reputable private organization in the dental laboratory industry? Our team at Absolute Dental Services is expanding, and we're seeking a dedicated and enthusiastic professional to join our Administrative Customer Service team full-time! We pride ourselves on delivering exceptional quality and service to our customers, and we want you to be part of our success story.
About Us: At Absolute Dental Services, we're committed to providing top-notch dental prosthetics and outstanding customer support. Our team is the backbone of our operations, ensuring seamless communication and efficient service. If you're passionate
about helping others and thrive in a fast-paced environment, this opportunity is for you!
Your Role: As a member of our Administrative Customer Service team, you'll be the friendly voice and helpful hand that keeps our office running smoothly. This is an in-office position, perfect for someone who loves interacting with people and enjoys a variety of administrative tasks.
Key Responsibilities:
Answer multiple phone lines and assist callers with inquiries.
Accurately log case information into our database, including uploading/downloading case documents and photos.
Provide essential administrative support to the team.
Handle packing, shipping, and mailing packages using the UPS/FedEx system.
Assist with case inquiries, customer communication, invoicing, and general administrative duties.
Perform data entry with precision and attention to detail.
Deliver excellent customer service, ensuring a positive experience for all our clients.
What We're Looking For:
Strong organizational and multitasking skills.
Ability to work efficiently in a fast-paced environment.
Exceptional communication skills, both verbal and written.
A proactive and positive attitude with a focus on customer satisfaction.
Why Join Us?
Competitive salary commensurate with experience.
Full-time employee benefits package including Paid Vacation, Paid Holidays, 401k, Health Insurance, Vision Insurance, Long Term Disability, and more.
How to Apply: If you're ready to join a supportive and energetic team, please submit your resume. We can't wait to meet you!
Note: NO PHONE CALLS PLEASE.
Requirements
Qualified candidates will have 1-2 years of experience in Customer Service, Administrative or similar field.
Dental knowledge or experience a plus.
Candidates must also be proficient with Microsoft Word, Outlook and type 40+ WPM.
Ideal candidate must be punctual, reliable, team player, well-spoken and enjoy providing customer service. This position requires a combination of periods of standing, sitting and walking.
Candidate should possess a professional demeanor, positive attitude, consistent attendance and ability to multi-task with attention to detail.
Salary Description $17.00-$20.00 (Dependent on Experience)
$39k-53k yearly est. 60d+ ago
Part Time Administrative Assistant - 1st Shift - 22.50 to 24.00 per hour
Avant Group, LLC 4.1
Durham, NC jobs
Job DescriptionPart Time Administrative Assistant (Tentative start date Mid January) Location: Durham, NC Schedule: Monday-Friday, Hours between 8:00 AM-5:00 PM Pay: $22.50 - $24.00/hour Are you organized and highly motivated with completing tasks proficiently? If so, we have a great opportunity for you! A large prestigious company in Durham is in search of a part time Administrative to assist within an HR Department. This role is ideal for someone with integrity who enjoys providing excellent customer services to internal employees of all levels. Key Responsibilities for the PT Administrative Assistant
Serve as the first point of contact for visitors, phone calls, and emails
Explain benefits & policies accurately
Provide appropriate paperwork upon request
Make employee badges when needed
Support staff with administrative needs and special projects
Qualifications for the PT Administrative Assistant
Valid Driver's License
Clean drug screen
Clean background (Unfortunately, no felony convictions)
Bachelors Degree preferred, but not required
Strong customer service skills
Proficiency in Microsoft Office Suite, database & tracking systems
Ability to maintain confidentiality and demonstrate professionalism.
At least 3 years of previous administrative experience
If you're ready to bring your skills to a rewarding setting, apply today!We look forward to welcoming you to the team
$22.5-24 hourly 8d ago
Administrative Assistant
First Choice Community Health Centers 4.2
Lillington, NC jobs
Job Description
First Choice Community Health Centers is looking for an administrative assistant to join our team in our Lillington office. This person will work to support the daily operations of the office.
The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written and verbal communications.
Responsibilities:
Field inbound communications - Answer phone calls/general email inquiries and route to the appropriate internal parties as needed.
Coordinate scheduling - Set up meetings based on cross-functional availability for both internal and external stakeholders.
Organize internal resources - Build out and maintain processes to keep files and office supplies organized and easily accessible.
Liaise with visitors - Act as point person for office guests.
Communicate policies and procedures - Alert employees of new processes, rules and regulations.
Facilitate executive-level operations - Book travel, submit expense reports and send communications for high-level staff as needed.
Requirements:
High school diploma
3-5 years experience as an administrative assistant, secretary or receptionist
required
Strong organizational, communication, and time-management skills
Proven ability to work in a fast-paced environment
Positive, high-energy attitude
Resourcefulness, creativity, and problem-solving skill set
Familiarity with office equipment (i.e. printers, fax machines, projectors)
Proficiency in Microsoft Office (especially MS Excel and PowerPoint)
Ability to type a minimum of 60 WPM
Ability to take accurate minutes for several meetings with attention to detail required
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$24k-33k yearly est. 6d ago
Divisional Scheduler, Administrative Nursing Support Cardiology, Full-time Days Monday-Friday
Advocate Health and Hospitals Corporation 4.6
Wake Forest, NC jobs
Department:
34410 Wake Forest Baptist Medical Center - Nursing Med Surg: 5 Reynolds CT Surgery
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Generally Monday-Friday normal business hours
Pay Range
$20.80 - $31.20
EDUCATION/EXPERIENCE: Bachelor's degree preferred; or, an equivalent combination of relevant education and/or experience. Strong background in computer spreadsheet systems.
LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A
ESSENTIAL FUNCTIONS: 1. Supervises and coordinates various personnel functions including continual monitoring and assessment of departmental schedules including balancing, swaps and management of BTO requests. 2. Reviews and revises schedules to optimize staff efficiency, and unit coverage. Anticipates multiple workflows and prepares accordingly. 3. Utilizes ClairVia scheduling module and email for scheduling and documentation purposes. 4. Follows divisional policies and procedures to assure accuracy of schedules. 5. Ensures coordination of staffing coverage and flow of information by promptly communicating with internal and external sources. 6. Prepares detailed analysis of staffing and census levels for individual units to identify shift-by-shift and week-to-week trends in order to justify position requests for additional staffing. Reports key indicators and critical success factors related to staffing, which are necessary to benchmark performance and monitor nursing unit resources. 7. Works within multiple spreadsheet systems to ensure budgetary metrics are met for the individual unit as well as the divisional whole for staffing costs. 8. Supports regulatory compliance needs for surveying bodies such as The Joint Commission (TJC) and CMS. Responsibilities include, but are not limited to; medication refrigerator log monitoring, corridor cleanliness, and completion of safety walks. 9. Contributes to the success of the department by assisting in the development and implementation of methods to improve unit efficiency and customer service. 10. Coordinates events for unit and division as assigned. Serves as a courteous, prompt contact for staff and leadership.
SKILLS/QUALIFICATIONS: Understanding of inpatient nursing needs Proficient Microsoft Excel, Word, PowerPoint Professional handling of exposure to confidential/sensitive information Ability to multitask Ability to remain positive in demanding situations Knowledge of purchasing and inventory control Ability to develop and maintain professional, service oriented relationships with staff, management, co-workers, and supervisors
WORK ENVIRONMENT: Office as well as clinical areas though not in a clinical role Possible hybrid ability to work remotely during high schedule volume times
PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$20.8-31.2 hourly Auto-Apply 32d ago
Divisional Scheduler, Administrative Nursing Support Cardiology, Full-time Days Monday-Friday
Atrium Health 4.7
Winston-Salem, NC jobs
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Divisional Scheduler, Administrative Nursing Support Cardiology, Full-time Days Monday-Friday
Winston Salem, NC, United States
Shift: Various
Job Type: Regular
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$26k-33k yearly est. Auto-Apply 37d ago
Divisional Scheduler, Administrative Nursing Support Cardiology, Full-time Days Monday-Friday
Advocate Aurora Health 3.7
Winston-Salem, NC jobs
Department: 34410 Wake Forest Baptist Medical Center - Nursing Med Surg: 5 Reynolds CT Surgery Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Generally Monday-Friday normal business hours Pay Range $20.40 - $30.60
EDUCATION/EXPERIENCE: Bachelor's degree preferred; or, an equivalent combination of relevant education and/or experience. Strong background in computer spreadsheet systems.
LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A
ESSENTIAL FUNCTIONS: 1. Supervises and coordinates various personnel functions including continual monitoring and assessment of departmental schedules including balancing, swaps and management of BTO requests. 2. Reviews and revises schedules to optimize staff efficiency, and unit coverage. Anticipates multiple workflows and prepares accordingly. 3. Utilizes ClairVia scheduling module and email for scheduling and documentation purposes. 4. Follows divisional policies and procedures to assure accuracy of schedules. 5. Ensures coordination of staffing coverage and flow of information by promptly communicating with internal and external sources. 6. Prepares detailed analysis of staffing and census levels for individual units to identify shift-by-shift and week-to-week trends in order to justify position requests for additional staffing. Reports key indicators and critical success factors related to staffing, which are necessary to benchmark performance and monitor nursing unit resources. 7. Works within multiple spreadsheet systems to ensure budgetary metrics are met for the individual unit as well as the divisional whole for staffing costs. 8. Supports regulatory compliance needs for surveying bodies such as The Joint Commission (TJC) and CMS. Responsibilities include, but are not limited to; medication refrigerator log monitoring, corridor cleanliness, and completion of safety walks. 9. Contributes to the success of the department by assisting in the development and implementation of methods to improve unit efficiency and customer service. 10. Coordinates events for unit and division as assigned. Serves as a courteous, prompt contact for staff and leadership.
SKILLS/QUALIFICATIONS: Understanding of inpatient nursing needs Proficient Microsoft Excel, Word, PowerPoint Professional handling of exposure to confidential/sensitive information Ability to multitask Ability to remain positive in demanding situations Knowledge of purchasing and inventory control Ability to develop and maintain professional, service oriented relationships with staff, management, co-workers, and supervisors
WORK ENVIRONMENT: Office as well as clinical areas though not in a clinical role Possible hybrid ability to work remotely during high schedule volume times
PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
* Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
* Premium pay such as shift, on call, and more based on a teammate's job
* Incentive pay for select positions
* Opportunity for annual increases based on performance
Benefits and more
* Paid Time Off programs
* Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
* Flexible Spending Accounts for eligible health care and dependent care expenses
* Family benefits such as adoption assistance and paid parental leave
* Defined contribution retirement plans with employer match and other financial wellness programs
* Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$20.4-30.6 hourly 38d ago
Administrative Associate
UNC Health Care Systems 4.1
Administrative specialist job at UNC Health Care
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. May perform duties of an administrative representative but with greater autonomy and discretion. Work involves a greater knowledge of office/clinic procedures and practice, independent judgment and problem-solving skills.
Responsibilities:
1. Expedites non-routine purchases for departments as delegated. May maintain inventory of supply
2. May train others using verbal and written communication
3. Performs more complex scheduling of providers, staff, facilities, home care and/or patients (involving critical meetings or multiple medical procedures as an example). Coordinates meetings, workshops, and other events, including travel, based on predetermined needs.
4. Prepares and maintains basic financial records
5. Prepares complex forms, reports, presentations and other documents requiring a higher level of proficiency with software. Creates, proofreads or edits correspondence and documents for internal and external circulation based on existing templates.
6. Procuring and filing records, researching lost or missing records, and posting information to records or ledgers in accordance with established procedures and systems. Checks records to verify accuracy and compliance with rules and procedures of appropriate system. Resolves discrepancies by contacting appropriate office to obtain information on source of discrepancy and correcting any errors.
7. Registering patients and completing encounter forms. Collecting patient payments and insurance information and making proper referrals to financial departments. May contact insurance companies directly to verify/determine eligibility. May also verify previous balance owed to UNCH.
8. Represents UNCHCS with internal and/or external entities in regards to budget, payments, collections, inventory to accomplish organizational goals.
9. Serves as a second level of response to customer inquiries and complaints in person, by phone and/or electronic communication. This may include working with third party providers.
Other Information
Other information:
Education Requirements:
● High School diploma or GED
Licensure/Certification Requirements:
● No licensure or certification required.
Professional Experience Requirements:
● One (1) year of clerical or administrative experience.
● If Bachelor's degree, no years of experience is required
● If Associate's degree, no years of experience is required
Knowledge/Skills/and Abilities Requirements:
● Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise: understands the technical aspects of one's job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system Coachability: Receptive to feedback, willing to learn and embraces continuous improvement Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements. Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer. Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation
Job Details
Legal Employer: STATE
Entity: UNC Faculty Physicians
Organization Unit: FP Eastowne MOB Ops
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $18.12 - $25.51 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: No
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
$18.1-25.5 hourly 5d ago
Administrative Support Professional (Asheville, NC)
Vaya Health 3.7
Asheville, NC jobs
LOCATION: Asheville, NC - this is an office-based position in Asheville, NC. The person in this position must live in North Carolina or within 40 miles of the NC border.
GENERAL STATEMENT OF JOB
The Administrative Support Professional position reports to Secretary to the Board. This position provides comprehensive support to the Board and Executive Support Team and Facilities Department. This position will work directly with members of the Board and Executive Support Team and the Facilities Department to ensure all work and initiatives are completed in accordance with defined expectations.
This role will also serve as a liaison between internal and external stakeholders; some communication/tasks requiring a high-level of discretion and confidentiality. This position required excellent verbal and written communication skills, complex calendar management experience, and the ability to effectively manage multiple projects with competing priorities. Additionally, this position provides back-up receptionist coverage, inventory and supply chain administrative support, and administrative duties for the Board and Executive Support Team and Facilities Department.
This position is Asheville-based, with an expectation of 5 days per week in the office and travel as needed to support Board and Regional Board operations, and Facilities Operations, across Vaya's 32-county catchment area.
ESSENTIAL JOB FUNCTIONS
Administrative Support Professional
General Support:
Provide a full range of moderate to complex administrative support, as follows:
Administrative support includes a high level of independent judgment and discretion, drafting correspondence, scheduling and coordinating meetings, assist with preparing reports, graphs, and presentations, along with maintaining electronic files and calendars.
Detailed attention to proofreading and formatting of all correspondence and written documents, with proper spelling, grammar, and punctuation. Communication must be clear and professional in all formats (email, telephone, virtual, Teams, facsimile, etc.).
Assist with employee travel and training forms, expense reimbursement processing, as well as credit card reconciliation according to applicable policies and procedures.
Create purchase requisitions, route invoices and accompanying information for processing, and assist with budget tracking for team/ department.
Provide administrative assistance on contracts within the supervisor's purview. This includes but is not limited to communicating with vendors, entering contracts and other documents into management software system(s), reviewing contracts for renewals, and tracking associated deadlines.
Assist with the coordination of team/ department meetings and staff events, including drafting agendas, taking minutes, and handling associated logistics. This includes securing locations, participating in setup and breakdown, identifying required equipment and/or technology, refreshments, catering, supplies, etc., as requested or otherwise deemed necessary.
Assist with training and conference registrations, including travel logistics, hotel accommodations, meeting spaces, and associated requests.
Maintain and coordinate conference room and travel office reservations across the organization that require approval to ensure the requested meeting space is available, and triage double booking or scheduling conflicts resulting from meeting space requests, with guidance from supervisor.
Create/ prepare documents, presentations and other materials using PowerPoint, Excel, Word, as requested; in addition to performing printing, coping, faxing, and shredding functions as needed.
Maintain and organize documentation within Vaya electronic storage platforms as needed, including updating indexes, reports, documentation, receipts, etc.
Perform other administrative tasks and handle special projects, as requested.
Inventory and Supply Chain:
Serve as primary for Supply Chain management for all Vaya Staff, including but not limited to:
Oversee supply chain management, restoking, and distribution process
Manage inventory by stocking and cataloging office supply products
Manage distribution of ordered supplies to employees
Restock inventory through purchasing from approved vendors and suppliers, and confirm shipment arrival times
Obtain estimates and price details from different vendors to compare costs
Perform quality checks on stored inventory and discard inventory that does not meet established standards
Update inventory count and maintain inventory records to share with management and other Vaya stakeholders
Implement a loss prevention program to prevent theft
Report inventory discrepancies that indicate theft to supervisor
Reception Coverage:
Serve as primary back-up coverage for the Receptionist, as needed in accordance with the coverage schedule. This includes but is not limited to:
This position will provide coverage for the front desk at the Ridgefield office as needed to relieve the Receptionist for lunch breaks, annual leave, sick leave, and other coverage purposes. This position will coordinate with supervisor arrangements for additional reception coverage, as necessary.
Provide telephone coverage for Vaya Health and meet and greet visitors in the Administrative Offices of Vaya.
Enforce the visitor protocol including the sign in sheet with the confidentiality statement and dissemination of the visitor badges.
Route all calls to the appropriate department as well as roll over calls from multiple centers.
Assist in directing visitors to meeting rooms and/or offices within the building.
Provide instructions to walk-ins based on the nature of their business, i.e., assistance with where to research job opportunities using the Vaya Health Website, assistance with connecting with an internal business unit or team, or general information about Vaya Health.
Monitor the postage meter for prepaid funds and will notify Finance Personnel when the amount drops below $1,000.00 by email to ***********************. Finance Personnel will also be notified for needed repair or meter supplies.
Monitor the reception shredding box and inform the Facilities Department shredding services when needed. Provide assistance to staff on basic or routine office procedure, e.g., maintenance requests, office supplies, etc.
Process all mail in accordance with applicable policies. Provide assistance to employees who have special mail requests, such as registered mail, overnight, return receipt mail requests, and other mailing needs.
Monitor the Vaya Main facsimile electronic mailbox, and route to the appropriate department, team, or employee.
Interact with consumers, stakeholders, providers, and the general public in providing information and in addressing their questions and concerns, as needed.
Other Duties as assigned
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
KNOWLEDGE, SKILLS, & ABILITIES
Unquestionable personal code of ethics, integrity, diversity, and trust.
Familiarity with SharePoint, PolicyTech, and Navex software products (PolicyTech, EthicsPoint).
Excellent time management skills and the ability to manage competing priorities.
Excellent oral and written communication skills are required, including thorough knowledge and excellent skills in English grammar, punctuation, and spelling.
Excellent organizational skills with the ability to multi-task.
Strong attention to detail, and extreme precision and accuracy is required for all tasks.
Ability to complete complex calendaring and scheduling, including event management skills.
Ability to work independently with little or no direction, demonstrate initiative, and function as a self-starter.
Ability to complete tasks in a timely and accurate manner.
Ability to be flexible to deal with unfamiliar situations.
Ability to work collaboratively with individuals at all levels and with varying backgrounds both within and outside of Vaya and build strong working relationships.
Ability to maintain the confidentiality of sensitive information in accordance with applicable laws, policies, and rules.
Ability to prepare effective and accurate correspondence, draft letters on routine matters and perform routine office functions without referral to supervisor.
Strong working knowledge of HIPAA privacy rules and familiarity with HIPAA security rules as they pertain to Vaya preferred.
Good knowledge and proficiency in Adobe and Microsoft Office products (Word, Excel, Outlook, PowerPoint, etc.). In particular, must be proficient with Word, Excel and PowerPoint. Must be able to format and manipulate Excel documents for printing and presentation as well as Word and/or PowerPoint documents for distribution, printing and presentation.
Thorough knowledge of standard office practices, procedures, and office assistance techniques.
Thorough knowledge of record keeping practices and the ability to understand and carry out written procedures.
Thorough knowledge of how to use standard office equipment, including printers, scanners and fax machines.
EDUCATION & EXPERIENCE REQUIREMENTS
High school diploma or equivalent and 4-5 years of progressively responsible secretarial or clerical/administrative/office management experience
OR
Completion of a two-year secretarial science or business administration program and two years of progressively responsible secretarial or clerical/administrative, office management experience
OR
Completion of a four-year program in a college or university preferably with major emphasis on coursework in business administration, public administration, or other related field; or an equivalent combination of training and experience.
OR an equivalent combination of education and experience
.
Preferred work experience:
1-2 years office assistant/secretarial experience preferred.
1-2 years inventory control experience preferred.
1-2 years of experience in a related position that demonstrates the skill sets of customer service and inventory control and fulfillment.
Preferred licensure/certification:
NC Notary Licensure
MENTAL/PHYSICAL REQUIREMENTS
Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
Mental concentration is required in all aspects of work.
RESIDENCY REQUIREMENT: The person in this position is required to reside in North Carolina or within 40 miles of the North Carolina border.
SALARY: Depending on qualifications & experience of candidate. This position is non-exempt and is eligible for overtime compensation.
DEADLINE FOR APPLICATION: Open Until Filled
APPLY: Vaya Health accepts online applications in our Career Center, please visit ******************************************
Vaya Health is an equal opportunity employer.