Specialist jobs at UNC Health Care - 21 jobs

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. This is an Outpatient location. The hours for the Patient Access Intake Specialist position are Monday - Friday 5:30a-6:00p and Saturday 11:00am-12:00p Summary: This role is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information systems. Meets departmental/organizational outcome targets for process accuracy and timeliness. Responsibilities: Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy. Schedules all new and follow-up patient appointments as required. Attempt to reschedule cancellations whenever possible. Communicates cancellations to provider as necessary. Completes and documents all governmental, regulatory, financial, and contractual forms in accordance to procedure. Ensures document is scanned/saved to correct location and is legible. Utilizes price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients Meets departmental target for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances. Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections. Utilizes system work queues as a daily part of the registration process to minimize errors. Other Information Other information: Education Requirements: ● High School Diploma or GED Licensure/Certification Requirements: Professional Experience Requirements: ● Require two (2) years of customer service and/or clerical experience Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTH Entity: Johnston Health Organization Unit: Patient Registration Work Type: Per Diem Standard Hours Per Week: 4.00 Salary Range: $18.84 - $26.77 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Rotating Location of Job: US:NC:Smithfield Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Inspire health. Serve with compassion. Be the difference. Performs tasks of moderate to difficult complexity relating to both hospital and physician accounts. Handles a large volume of inbound calls assisting patients with requests for information, complaints, and resolving issues. Responsible for making outbound calls related to self-pay follow-up on accounts. Responsible for data analysis and interpretation throughout all functions of revenue cycle, to determine reasons for denials, non-payment and overpayment, post/balance/correct electronic remittances, billing and follow-up of government payers and specialized accounts, analysis/correction of correct coding guidelines, preparation of accounts for appeal, review/analysis of insurance credit balances, and analysis/movement of unapplied, unidentified, and undistributed balances. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Resolves billing concerns, addresses inquiries related to insurance concerns/matters, assist patients with MyChart while simultaneously establishing a rapport with our diverse field of patients. Reviews accounts to determine insurance coverage; obtains and corrects any missing or inaccurate information. Discusses patient responsibility, which includes educating patients on claim processing, deductible, coinsurance, and co-pays. Interacts with patients by making patients aware of payment options such as payment plans and financial assistance as well as how to apply for financial assistance if circumstance warrant. Ability to set up payment plans in MyChart based on patient's personal needs. Greets patients in a professional and courteous manner. Communicates clearly and professionally in both oral and written communication. Be clear and concise in all communication to ensure patients understand the information that is being communicated to them by the Customer Service Specialist. Maintains a high level of poise and professionalism in dealing with patients. Knows when to escalate a patient service issue real time. Research customer requests or issues, determines if further action is needed, forwards to appropriate party for resolution, and exercises good judgement to determine urgency of patient's need. Contacts payer and makes hard inquiries on account status if needed. Escalates problem accounts to the appropriate area(s). Documents billing activity on a patient's accounts according to departmental guidelines; ensures compliance with all applicable billing regulations and reports any suspected compliance issues to departmental leaders. Properly documents accounts clearly with indicators and activities so that tracking and trending can be prepared for any potential further analysis if needed. Ensures all work is compliant with privacy, HIPAA, and regulatory requirements. Participates in general or special assignments and attends all required training. Adheres to policies and procedures as required by Prisma Health and follows all compliant regulatory payer guidance. Answers all incoming calls from Prisma Health patients Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - High School diploma or equivalent OR post-high school diploma / highest degree earned Experience - Two (2) years billing, bookkeeping, and/or accounting experience In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Knowledgeable of the job functions required for a A/R Follow-up Representative, Cash Posting Representative, Claims Clearinghouse Representative, Correspondence Representative, Credit Processing Specialist, Denial/Appeals Specialist, Payment Research Specialist and a Quality Assurance Specialist. Knowledgeable of the entire Revenue Cycle and Epic. Work Shift Day (United States of America) Location Patewood Outpt Ctr/Med Offices Facility 7001 Corporate Department 70019935 System Billing Office Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

City/State Elizabeth City, NC Work Shift First (Days) Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision, to include required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems. Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc. Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and difficult problems. Three (3) years Clerical, Customer Service experience required. One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required. Experience with Electronic Medical Record systems preferred. An Associate's level degree in lieu of the required experience will be considered. Education HS Diploma Required Certification/Licensure None required Experience Three (3) years Clerical, Customer Service experience required. One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required. Experience with Electronic Medical Record systems preferred. An Associate's level degree in lieu of the required experience will be considered. Keywords: Talroo-Allied Health, Patient Care Specialist Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave • Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down - $10,000• Reimbursement for certifications and free access to complete CEUs and professional development•Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

City/State Elizabeth City, NC Work Shift First (Days) Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision, to include required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems. Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc. Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and difficult problems. Three (3) years Clerical, Customer Service experience required. One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required. Experience with Electronic Medical Record systems preferred. An Associate's level degree in lieu of the required experience will be considered. Education * HS Diploma Required Certification/Licensure * None required Experience * Three (3) years Clerical, Customer Service experience required. One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required. Experience with Electronic Medical Record systems preferred. An Associate's level degree in lieu of the required experience will be considered. Keywords: Talroo-Allied Health, Patient Care Specialist Benefits: Caring For Your Family and Your Career * Medical, Dental, Vision plans * Adoption, Fertility and Surrogacy Reimbursement up to $10,000 * Paid Time Off and Sick Leave * Paid Parental & Family Caregiver Leave * Emergency Backup Care * Long-Term, Short-Term Disability, and Critical Illness plans * Life Insurance * 401k/403B with Employer Match * Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education * Student Debt Pay Down - $10,000 * Reimbursement for certifications and free access to complete CEUs and professional development * Pet Insurance * Legal Resources Plan * Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission "to improve health every day," this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. * The Referral Intake Specialist serves as a key liaison between referral sources, patients, and insurance providers to ensure timely and accurate delivery of medically prescribed equipment and supplies. This role involves coordinating with healthcare professionals to verify prescriptions and working closely with patients and their insurance companies to secure coverage and reimbursement for the equipment and services provided by Down East Medical Supply. By managing these critical interactions, the Referral Intake Specialist helps ensure that patients receive the care and supplies they need without unnecessary delays or complications. Responsibilities: * Physicians, patients, and customers are supported through the efficient and timely delivery of high-quality durable medical equipment and supplies. In performing these duties, the individual maintains professionalism and fosters positive interpersonal relationships, consistently reflecting the values and reputation of Down East Medical Supply and UNC Lenoir Health. LENOIR Other information: Qualifications EDUCATION REQUIREMENTS High School Graduate PROFESSIONAL EXPERIENCE REQUIREMENT One (1) year experience in the medical field filing insurance. LICENSURE/REGISTRATION/CERTIFICATION None required. KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS Verbal and writing skills are necessary for effective communication with referral services, insurance companies and customers. Knowledge of durable medical equipment and medical terminology. WORK ENVIRONMENT Stressful working conditions, irregular hours, constant interruptions. PHYSICAL REQUIREMENT Ability to lift load of up to 50 lbs. 01.9950.4462 Job Details Legal Employer: Lenoir Health Entity: UNC Lenoir Health Care Organization Unit: Down East Med Work Type: Full Time Standard Hours Per Week: 40.00 Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: LENOIR MEM Exempt From Overtime: Exempt: No Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. The hours for the Patient Access Intake Specialist position are Monday - Friday 5:30a-6:00p and Saturdays Summary: This role is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information systems. Meets departmental/organizational outcome targets for process accuracy and timeliness. Responsibilities: Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy. Schedules all new and follow-up patient appointments as required. Attempt to reschedule cancellations whenever possible. Communicates cancellations to provider as necessary. Completes and documents all governmental, regulatory, financial, and contractual forms in accordance to procedure. Ensures document is scanned/saved to correct location and is legible. Utilizes price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients Meets departmental target for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances. Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections. Utilizes system work queues as a daily part of the registration process to minimize errors. Other Information Other information: Education Requirements: ● High School Diploma or GED Licensure/Certification Requirements: Professional Experience Requirements: ● Require two (2) years of customer service and/or clerical experience Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTH Entity: Johnston Health Organization Unit: Patient Registration Work Type: Per Diem Standard Hours Per Week: 4.00 Salary Range: $18.84 - $26.77 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Smithfield Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. This is a Full time positions working a 8 hour shift within the following hours of operations (5:45am to 6:00pm). Outpatient works on Saturdays from 7:00am to 12:00pm as well. Summary: This role is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner in ADT and other clinical information systems. Meets departmental/organizational outcome targets for process accuracy and timeliness. Responsibilities: Ensures and verifies key ADT information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy. Schedules all new and follow-up patient appointments as required. Attempt to reschedule cancellations whenever possible. Communicates cancellations to provider as necessary. Completes and documents all governmental, regulatory, financial, and contractual forms in accordance to procedure. Ensures document is scanned/saved to correct location and is legible. Utilizes price estimation tool, when applicable, as part of the registration process to provide the most accurate estimate to patients Meets departmental target for up front collections to include deposits, estimated amounts due, co-pays, and/or prior balances. Actively participates in departmental QA by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections. Utilizes system work queues as a daily part of the registration process to minimize errors. Other Information Other information: Education Requirements: ● High School Diploma or GED Licensure/Certification Requirements: Professional Experience Requirements: ● Require two (2) years of customer service and/or clerical experience Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTH Entity: Johnston Health Organization Unit: Patient Registration Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $18.84 - $26.77 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Rotating Location of Job: US:NC:Smithfield Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: The University of North Carolina Hospitals (UNCH) Department of Pharmacy Medication History Pharmacy Transition Specialists (PTS) team consists of advanced pharmacy technicians and pharmacy students who collect accurate medication histories for admitted patients to facilitate admission medication reconciliation in the Emergency Department and throughout the UNC Medical Center. In this role, they interact directly with patients, family members and caregivers, external pharmacies, long-term care facilities, inpatient pharmacists, nurses, physicians, and pharmacy students/residents. Adherence to operational procedures and standard work protocols is critical to their work. The position will be full-time onsite and based in the Emergency Department at the Med Center in Chapel Hill; it requires working four 10-hour shifts from 1:30 pm to midnight, with hours subject to change based on business needs. This position qualifies for our Pharmacy Technician Incentive Program, which includes $5000 in commitment incentives spread over a two-year period. Payment is made after six months, one year, and two years of employment. Learn more about the Pharmacy Technician Incentive Program here: ************************************************************************************* Responsibilities: 1. Assemble medication histories by consulting patients, family members, outside pharmacies, and medical records. Document medication histories and communicate findings with pharmacy and clinical staff. 2. Communicate patient feedback and requests to the post-acute service team. 3. Coordinates meetings, managing and delivery of the patient's self-care items. 4. Track and monitor patient status and pending transitions to post-acute care. Engage patients to ensure that self-care needs, including medication, products, and services, are adequately met. Review medical records to evaluate the patient's self-care needs. Work with the clinical team, case management, and other medical staff to achieve the patient's self-care goals. 5. Assists with training new employees, educating them in job-specific functions **Other Information** Other information: **Education Requirements:** ● Completion of a nine-month Pharmacy Technician Program (or equivalent combination of education, training and experience). **Licensure/Certification Requirements:** ● Registration with the NC Board of Pharmacy unless enrolled in a PharmD program.·CPhT from PTCB or ExCPT from NHA unless enrolled in a PharmD program. **Professional Experience Requirements:** ● If completion of a Pharmacy Technician Program: No prior experience required. ● If a High School diploma or GED: Two (2) years of experience as a Pharmacy Technician. **Knowledge/Skills/and Abilities Requirements:** **Job Details** Legal Employer: STATE Entity: UNC Medical Center Organization Unit: Pharmacy Decentral Services Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $18.84 - $26.77 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Evening Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Assists transition patients by evaluating their self-care needs and providing the items to them after a post-acute stay. Assembles and reviews medication history and document their findings. The position will be full-time, onsite, and based at the Medical Center in Chapel Hill; it requires working 7:30 am to 4 pm, Monday through Friday. Hours subject to change based on business needs. This position qualifies for our Pharmacy Technician Incentive Program, which includes $5000 in commitment incentives spread over a two-year period. Payment is made after six months, one year, and two years of employment. Learn more about the Pharmacy Technician Incentive Program here: ************************************************************************************* Responsibilities: 1. Assemble medication histories by consulting patient, family members, outside pharmacies and medical records. Document medication histories and communicate findings with pharmacy and clinical staff. 2. Communicates patient feedback and requests to post-acute service team. 3. Coordinates meetings, managing and delivery of the patient's self-care items. 4. Track and monitor patient status and pending transitions to post-acute care. Engage patients to ensure that self-care needs are adequately met including medication, products and services. Reviews medical records to evaluate the patient's self-care needs. Works with clinical team, case management and other medical staff to achieve patient's self-care goals. **Other Information** Other information: **Education Requirements:** ● Completion of a nine-month Pharmacy Technician Program (or equivalent combination of education, training and experience). **Licensure/Certification Requirements:** ● Registration with the NC Board of Pharmacy unless enrolled in a PharmD program.·CPhT from PTCB or ExCPT from NHA unless enrolled in a PharmD program. **Professional Experience Requirements:** ● If completion of a Pharmacy Technician Program: No prior experience required. ● If a High School diploma or GED: Two (2) years of experience as a Pharmacy Technician. **Knowledge/Skills/and Abilities Requirements:** **Job Details** Legal Employer: STATE Entity: UNC Medical Center Organization Unit: Pharmacy Decentral Services Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $18.84 - $26.77 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Assists transition patients by evaluating their self-care needs and providing the items to them after a post-acute stay. Assembles and reviews medication history and document their findings. The position will be full-time, onsite, and based at the Medical Center in Chapel Hill; it requires working 7:30 am to 4 pm, Monday through Friday. Hours subject to change based on business needs. This position qualifies for our Pharmacy Technician Incentive Program, which includes $5000 in commitment incentives spread over a two-year period. Payment is made after six months, one year, and two years of employment. Learn more about the Pharmacy Technician Incentive Program here: ************************************************************************************* Responsibilities: 1. Assemble medication histories by consulting patient, family members, outside pharmacies and medical records. Document medication histories and communicate findings with pharmacy and clinical staff. 2. Communicates patient feedback and requests to post-acute service team. 3. Coordinates meetings, managing and delivery of the patient's self-care items. 4. Track and monitor patient status and pending transitions to post-acute care. Engage patients to ensure that self-care needs are adequately met including medication, products and services. Reviews medical records to evaluate the patient's self-care needs. Works with clinical team, case management and other medical staff to achieve patient's self-care goals. Other Information Other information: Education Requirements: ● Completion of a nine-month Pharmacy Technician Program (or equivalent combination of education, training and experience). Licensure/Certification Requirements: ● Registration with the NC Board of Pharmacy unless enrolled in a PharmD program.·CPhT from PTCB or ExCPT from NHA unless enrolled in a PharmD program. Professional Experience Requirements: ● If completion of a Pharmacy Technician Program: No prior experience required. ● If a High School diploma or GED: Two (2) years of experience as a Pharmacy Technician. Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: Pharmacy Decentral Services Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $18.84 - $26.77 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Summary: The University of North Carolina Hospitals (UNCH) Department of Pharmacy Medication History Pharmacy Transition Specialists (PTS) team consists of advanced pharmacy technicians and pharmacy students who collect accurate medication histories for admitted patients to facilitate admission medication reconciliation in the Emergency Department and throughout the UNC Medical Center. In this role, they interact directly with patients, family members and caregivers, external pharmacies, long-term care facilities, inpatient pharmacists, nurses, physicians, and pharmacy students/residents. Adherence to operational procedures and standard work protocols is critical to their work. The position will be full-time onsite and based in the Emergency Department at the Med Center in Chapel Hill; it requires working four 10-hour shifts from 1:30 pm to midnight, with hours subject to change based on business needs. This position qualifies for our Pharmacy Technician Incentive Program, which includes $5000 in commitment incentives spread over a two-year period. Payment is made after six months, one year, and two years of employment. Learn more about the Pharmacy Technician Incentive Program here: ************************************************************************************* Responsibilities: * Assemble medication histories by consulting patients, family members, outside pharmacies, and medical records. Document medication histories and communicate findings with pharmacy and clinical staff. * Communicate patient feedback and requests to the post-acute service team. * Coordinates meetings, managing and delivery of the patient's self-care items. * Track and monitor patient status and pending transitions to post-acute care. Engage patients to ensure that self-care needs, including medication, products, and services, are adequately met. Review medical records to evaluate the patient's self-care needs. Work with the clinical team, case management, and other medical staff to achieve the patient's self-care goals. * Assists with training new employees, educating them in job-specific functions Other Information Other information: Education Requirements: ● Completion of a nine-month Pharmacy Technician Program (or equivalent combination of education, training and experience). Licensure/Certification Requirements: ● Registration with the NC Board of Pharmacy unless enrolled in a PharmD program.·CPhT from PTCB or ExCPT from NHA unless enrolled in a PharmD program. Professional Experience Requirements: ● If completion of a Pharmacy Technician Program: No prior experience required. ● If a High School diploma or GED: Two (2) years of experience as a Pharmacy Technician. Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: Pharmacy Decentral Services Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $18.84 - $26.77 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Evening Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Assists transition patients by evaluating their self-care needs and providing the items to them after a post-acute stay. Assembles and reviews medication history and document their findings. Responsibilities: 1. Assemble medication histories by consulting patient, family members, outside pharmacies and medical records. Document medication histories and communicate findings with pharmacy and clinical staff. 2. Communicates patient feedback and requests to post-acute service team. 3. Coordinates meetings, managing and delivery of the patient's self-care items. 4. Track and monitor patient status and pending transitions to post-acute care. Engage patients to ensure that self-care needs are adequately met including medication, products and services. Reviews medical records to evaluate the patient's self-care needs. Works with clinical team, case management and other medical staff to achieve patient's self-care goals. **Other Information** Other information: **Education Requirements:** ● Completion of a nine-month Pharmacy Technician Program (or equivalent combination of education, training and experience). **Licensure/Certification Requirements:** ● Registration with the NC Board of Pharmacy unless enrolled in a PharmD program.·CPhT from PTCB or ExCPT from NHA unless enrolled in a PharmD program. **Professional Experience Requirements:** ● If completion of a Pharmacy Technician Program: No prior experience required. ● If a High School diploma or GED: Two (2) years of experience as a Pharmacy Technician. **Knowledge/Skills/and Abilities Requirements:** **Job Details** Legal Employer: NCHEALTH Entity: UNC REX Healthcare Organization Unit: Rex OP Pharmacy Work Type: Per Diem Standard Hours Per Week: 8.00 Salary Range: $18.84 - $26.77 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Variable Location of Job: US:NC:Raleigh Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Assists transition patients by evaluating their self-care needs and providing the items to them after a post-acute stay. Assembles and reviews medication history and document their findings. Responsibilities: 1. Assemble medication histories by consulting patient, family members, outside pharmacies and medical records. Document medication histories and communicate findings with pharmacy and clinical staff. 2. Communicates patient feedback and requests to post-acute service team. 3. Coordinates meetings, managing and delivery of the patient's self-care items. 4. Track and monitor patient status and pending transitions to post-acute care. Engage patients to ensure that self-care needs are adequately met including medication, products and services. Reviews medical records to evaluate the patient's self-care needs. Works with clinical team, case management and other medical staff to achieve patient's self-care goals. Other Information Other information: Education Requirements: ● Completion of a nine-month Pharmacy Technician Program (or equivalent combination of education, training and experience). Licensure/Certification Requirements: ● Registration with the NC Board of Pharmacy unless enrolled in a PharmD program.·CPhT from PTCB or ExCPT from NHA unless enrolled in a PharmD program. Professional Experience Requirements: ● If completion of a Pharmacy Technician Program: No prior experience required. ● If a High School diploma or GED: Two (2) years of experience as a Pharmacy Technician. Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: NCHEALTH Entity: UNC REX Healthcare Organization Unit: Rex OP Pharmacy Work Type: Per Diem Standard Hours Per Week: 8.00 Salary Range: $18.84 - $26.77 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Variable Location of Job: US:NC:Raleigh Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Provides expert telecommunications activities for continuous monitoring of hospital facilities and during emergency situations requiring the coordination of information to multiple police, fire and rescue agencies as well as medical personnel. Responsibilities: 1. Communications Systems and Documentation Receives screens, prioritizes and documents incoming and outgoing emergency and non-emergency police calls using police telephone and radio communication equipment. Provides information and assistance to callers in a pleasant, calm and sensitive manner. Documents all calls promptly and legibly using the dispatch log system. 2. Information Collection and Distribution Obtains accurate information from the caller upon answering the phone or radio. Prioritizes Disseminates and Transmits accurate information in a timely manner to hospital police and/or hospital security services and requests additional assistance as needed from local police or fire agencies. Refers non-law enforcement matters to appropriate departments or personnel. Enters pertinent information into (CAD) Computer Aided Dispatch system, generates and distributes reports in RMS report writing system. Conducts want and warrant searches, identity checks, registration checks and vehicle owner information. Maintains contact with all police officers, security, and employees assigned police radios on assignment maintains status and location of all field units. Analyzes situations accurately and takes effective action to help assure officer and public safety. 3. Monitors Fire Alarm Systems Acts as a 24 Hour Liaison for Simplex Fire Emergency Calls (Outside Facilities). Conducts Fire Drills Documents all Fire Alarms and Fire Drills within the Hospital Complex Monitors and dispatches officers according to written protocol for all Hospitals Fire Alarms Acknowledges, Signal Silences and Resets Fire Alarm Conducts Overhead Pages for Fire Alarms Receives Elevator Emergency Calls 4. Regulated High Priority Monitoring systems Monitors State and Federal regulated systems and areas via Camera/Security Alarms and dispatches officers for a Security Breech. Receives Alarms from regulated Central Monitoring stations. Knowledgeable with regulated Security/Environmental Alarm Response Policy, Protocol and Procedures. Communicates with Outside Agency Central Monitoring to resolve alarms. Pages/Contacts the Incident Action Team for immediate alert/notification. 5. Surveillance and Alarms Operates and maintains surveillance and alarm systems. Monitors multiple video monitors and various alarm systems. Operates electronic access system, as requested. Participates and assists in documentation of Panic Alarm, Hugs Infant Abduction System testing. Documents/Reports deficiencies for security systems testing Documents Work Request for Plant Engineering Department as required. Other Information Other information: Education Requirements: ● High School diploma or GED Licensure/Certification Requirements: ● No licensure or certification required. Professional Experience Requirements: ● No experience is required. Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: Hospital Police Department Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $18.66 - $26.51 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Evening Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Provides expert telecommunications activities for continuous monitoring of hospital facilities and during emergency situations requiring the coordination of information to multiple police, fire and rescue agencies as well as medical personnel. Responsibilities: 1. Communications Systems and Documentation Receives screens, prioritizes and documents incoming and outgoing emergency and non-emergency police calls using police telephone and radio communication equipment. Provides information and assistance to callers in a pleasant, calm and sensitive manner. Documents all calls promptly and legibly using the dispatch log system. 2. Information Collection and Distribution Obtains accurate information from the caller upon answering the phone or radio. Prioritizes Disseminates and Transmits accurate information in a timely manner to hospital police and/or hospital security services and requests additional assistance as needed from local police or fire agencies. Refers non-law enforcement matters to appropriate departments or personnel. Enters pertinent information into (CAD) Computer Aided Dispatch system, generates and distributes reports in RMS report writing system. Conducts want and warrant searches, identity checks, registration checks and vehicle owner information. Maintains contact with all police officers, security, and employees assigned police radios on assignment maintains status and location of all field units. Analyzes situations accurately and takes effective action to help assure officer and public safety. 3. Monitors Fire Alarm Systems Acts as a 24 Hour Liaison for Simplex Fire Emergency Calls (Outside Facilities). Conducts Fire Drills Documents all Fire Alarms and Fire Drills within the Hospital Complex Monitors and dispatches officers according to written protocol for all Hospitals Fire Alarms Acknowledges, Signal Silences and Resets Fire Alarm Conducts Overhead Pages for Fire Alarms Receives Elevator Emergency Calls 4. Regulated High Priority Monitoring systems Monitors State and Federal regulated systems and areas via Camera/Security Alarms and dispatches officers for a Security Breech. Receives Alarms from regulated Central Monitoring stations. Knowledgeable with regulated Security/Environmental Alarm Response Policy, Protocol and Procedures. Communicates with Outside Agency Central Monitoring to resolve alarms. Pages/Contacts the Incident Action Team for immediate alert/notification. 5. Surveillance and Alarms Operates and maintains surveillance and alarm systems. Monitors multiple video monitors and various alarm systems. Operates electronic access system, as requested. Participates and assists in documentation of Panic Alarm, Hugs Infant Abduction System testing. Documents/Reports deficiencies for security systems testing Documents Work Request for Plant Engineering Department as required. Other Information Other information: Education Requirements: ● High School diploma or GED Licensure/Certification Requirements: ● No licensure or certification required. Professional Experience Requirements: ● No experience is required. Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: Hospital Police Department Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $18.66 - $26.51 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Night Job Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. The Onboarding Specialist manages the pre-boarding (offer to start date) and onboarding (start through 12 months) processes for new teammates, as well as internal transfers and promotions. The Onboarding Specialist ensures all required pre-hire tasks are completed, and new hires are ready for their first day of work. Additionally, the Onboarding Specialist stays connected to the new hire throughout their first early tenure, ensuring they are engaged and aware of various opportunities to enhance their experience and grow their career at UNC Health. The Onboarding Specialist coordinates and interacts with pending hires, recruiters, hiring managers, external vendors, and internal partners. The role will provide technical and transactional assistance and high-level customer service to internal and external customers throughout the onboarding process. This role will follow a hybrid schedule, with daily onsite presence required during the first few weeks for training, and up to 2-3 days per week onsite once training is complete. Responsibilities: * Coordinates and monitors the initiation and completion of all contingent offer requirements for pending hires including pre-employment screening (background & drug), verification of education and prior employment, EHS/OHS clearance, I-9, and licensure/credentials. * Produce and provide Incentive Agreements to qualified new hires, transfers and promotions as directed by offer details. * Maintain regular communication with candidates to ensure a positive experience and timely follow-up by responding to inquiries and providing updates on the pre-boarding and onboarding processes. * Maintain complete, accurate, and up-to-date pre-boarding records for each new hire, transfer, and promotion following legal and organizational standards utilizing department-approved systems. * Maintain regular contact with all new hires throughout their first year ensuring a positive experience by answering questions, providing information on annual processes (ie: market/merit, performance reviews, Share Survey, etc) and connecting new hires to teammates, events and material of interest to them as they grow their career at UNC Health. * Respond to routine and complex questions from new hires, transfers, and promoted teammates, HR partners, internal and external partners and hiring managers. Enlist Sr. Onboarding Specialists, Onboarding Supervisor or Director when needed. * Participate in process improvement initiatives to enhance the candidate experience and onboarding efficiency. * Participate in special projects or non-routine work as requested by leadership. Other Information Other information: Education Requirements: ● High School diploma required. Licensure/Certification Requirements: Professional Experience Requirements: ● Requires 1+ years of administrative experience in a customer service role. Previous Human Resources experience is preferred. Knowledge/Skills/and Abilities Requirements: ● Intermediate proficiency in Microsoft Word and Excel. ● Effective problem-solving skills. ● Excellent communication and interpersonal skills ● Ability to use good judgment and maintain confidentiality. ● Ability to coordinate multiple priorities. ● Previous onboarding experience is highly preferred. Job Details Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: HR Administration Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $20.74 - $29.52 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Hybrid Work Schedule: Day Job Location of Job: US:NC:Morrisville Exempt From Overtime: Exempt: No This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Under the direction of the Respiratory Therapy management and according to UNCH and departmental policies and procedures, the Extracorporeal Membrane Oxygenation (ECMO) Specialist is responsible for all aspects of monitoring and troubleshooting the ECMO circuit and related equipment during the treatment period. The ECMO Specialist is also responsible for collaborating with bedside RNs, physicians, and other members of the health care team to coordinate care for these very complex patients. Responsibilities: 1. Planning and Managing Care - According to UNCH and department standards, and utilizing unique knowledge regarding extracorporeal circulation and its effects on the body, independently uses and documents effective planning, deliverance and evaluation of goal focused, individualized safe age and culture-specific care for all patients. Works in conjunction with the bedside nurse to ensure that the patient on ECMO has adequate end organ perfusion, maintains acid base balance and hemodynamic stability within ordered parameters, has adequate oxygenation and ventilation, along with maintaining other parameters as ordered by the ECMO service. 2. Continuum of Care Planning - Consistently role models the coordination of comprehensive, age and culture specific continuum of care planning for all patients and families. Using available internal resources and systems, consults with healthcare team providing complete and appropriate information for complex continuum of care planning. 3. Patient and Family Education - Independently develops, evaluates and revises individualized, age and culture-specific teaching plans for all patients and families. 4. Problem Solving - Identifies problems and utilizes problem solving skills to participate in finding solutions to resolve problems, following through to implement solutions. Role models the use of the problem solving process. 5. Communication and Collaboration - Clearly and efficiently communicates significant information from one level or location of care and/or from one caregiver to another. Independently collaborates with multidisciplinary team members. Role models effective communication/collaboration and directly manages conflict resolution. 6. Continuous Learning - Assumes responsibility for continuous learning, engaging in educational activities annually or pursuing advanced academic education. Develops and achieves personal and professional goals. Is proactively involved in quality improvement by the identification of issues, planning and evaluation of quality improvement projects. **Other Information** Other information: **Education Requirements:** ● Associate's degree from an accredited Respiratory Therapy program or Nursing. **Licensure/Certification Requirements:** ● If a Respiratory Therapist: Licensed as a Respiratory Therapist by the North Carolina Respiratory Care Board and registry eligible by the National Board of Respiratory Care. ● If a RN: Licensed to practice as a Registered Nurse n the state of North Carolina. **Professional Experience Requirements:** ● Two (2) years of experience as a Registered Nurse or Respiratory Therapist. **Knowledge/Skills/and Abilities Requirements:** ● Advanced knowledge of principles and techniques of extracorporeal support. Interpersonal communication skills necessary to work with hospital employees, physicians, patients, family members and community professionals. Must possess exceptional critical thinking skills and deal with extreme pressure and stress. Ability to rotate shifts and/or work flexible hours to meet patient care needs. **Job Details** Legal Employer: STATE Entity: UNC Medical Center Organization Unit: ECMO Work Type: Full Time Standard Hours Per Week: 36.00 Salary Range: $33.04 - $47.50 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Rotating Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Under the direction of the Respiratory Therapy management and according to UNCH and departmental policies and procedures, the Extracorporeal Membrane Oxygenation (ECMO) Specialist is responsible for all aspects of monitoring and troubleshooting the ECMO circuit and related equipment during the treatment period. The ECMO Specialist is also responsible for collaborating with bedside RNs, physicians, and other members of the health care team to coordinate care for these very complex patients. Responsibilities: 1. Planning and Managing Care - According to UNCH and department standards, and utilizing unique knowledge regarding extracorporeal circulation and its effects on the body, independently uses and documents effective planning, deliverance and evaluation of goal focused, individualized safe age and culture-specific care for all patients. Works in conjunction with the bedside nurse to ensure that the patient on ECMO has adequate end organ perfusion, maintains acid base balance and hemodynamic stability within ordered parameters, has adequate oxygenation and ventilation, along with maintaining other parameters as ordered by the ECMO service. 2. Continuum of Care Planning - Consistently role models the coordination of comprehensive, age and culture specific continuum of care planning for all patients and families. Using available internal resources and systems, consults with healthcare team providing complete and appropriate information for complex continuum of care planning. 3. Patient and Family Education - Independently develops, evaluates and revises individualized, age and culture-specific teaching plans for all patients and families. 4. Problem Solving - Identifies problems and utilizes problem solving skills to participate in finding solutions to resolve problems, following through to implement solutions. Role models the use of the problem solving process. 5. Communication and Collaboration - Clearly and efficiently communicates significant information from one level or location of care and/or from one caregiver to another. Independently collaborates with multidisciplinary team members. Role models effective communication/collaboration and directly manages conflict resolution. 6. Continuous Learning - Assumes responsibility for continuous learning, engaging in educational activities annually or pursuing advanced academic education. Develops and achieves personal and professional goals. Is proactively involved in quality improvement by the identification of issues, planning and evaluation of quality improvement projects. Other Information Other information: Education Requirements: ● Associate's degree from an accredited Respiratory Therapy program or Nursing. Licensure/Certification Requirements: ● If a Respiratory Therapist: Licensed as a Respiratory Therapist by the North Carolina Respiratory Care Board and registry eligible by the National Board of Respiratory Care. ● If a RN: Licensed to practice as a Registered Nurse n the state of North Carolina. Professional Experience Requirements: ● Two (2) years of experience as a Registered Nurse or Respiratory Therapist. Knowledge/Skills/and Abilities Requirements: ● Advanced knowledge of principles and techniques of extracorporeal support. Interpersonal communication skills necessary to work with hospital employees, physicians, patients, family members and community professionals. Must possess exceptional critical thinking skills and deal with extreme pressure and stress. Ability to rotate shifts and/or work flexible hours to meet patient care needs. Job Details Legal Employer: STATE Entity: UNC Medical Center Organization Unit: ECMO Work Type: Full Time Standard Hours Per Week: 36.00 Salary Range: $33.04 - $47.50 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Rotating Location of Job: US:NC:Chapel Hill Exempt From Overtime: Exempt: No This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

The Pre- Arrival Authorization Specialist I will serve patients/customers and physician offices by obtaining authorizations from insurance payers prior to services being scheduled or rendered at UNC Health Wayne for outpatient & inpatient visits. Obtains insurance information that will be verified via websites, telephone, or the Electronic Health Record (EHR). Electronic referrals, patient accounts issues and/or questions related to billing and insurance needs will be worked/addressed in a timely manner. Prepares documents to fax or mail out to insurance payers to complete and obtain the pre-certifications/authorizations. Documents communication in the EHR and updates referral statuses. Acts as a representative to complete referrals and financial information which serves the patient/customer population within UNC Health Wayne scheduled appointments and admissions. Responsibilities: 1. Performs coverage discovery efforts to verify coverage. 2. Runs RTE to verify all insurance payers electronically; call insurance companies as needed. 3. Initiates the authorization/precertification process for referrals in Epic. 4. Update the referral status and auth/cert status in EPIC. 5. Acknowledge and responds to requests for authorizations and retro authorizations. 6. Escalate matters/scheduled accounts that require attention to Pre-Arrival Team Lead/Manager. 7. Notify Utilization Review & Case Management regarding any admissions that need Clinical Review. 8. Review/Sign/Commit to the Patient Access Work Standards approved by Human Resources 9. Review the Patient Access Weekly Huddle Minutes to ensure updates/changes are communicated for work processes, EPIC changes, Department Meetings, Training Classes, ETC. 10. Abides by the UNC Health Wayne - Referral Management & Financial Clearance Collections Policies. 11. Uses professional customer service in all patient and teammate interactions. Other information: Education High School Diploma or equivalent required, any higher education from an accredited college will supersede this requirement. Licensure/Certification None required. Experience Prior experience with Preauthorizations/Customer Service, dealing with the public and/or healthcare organization strongly preferred. Prior experience working with computer workstations as well as regular office equipment. Knowledge, Skills and Abilities - Demonstrated analytical, customer service, and interpersonal skills. - Strong organizational skills & good attention to details. - Must have knowledge of Medicare/Medicaid and Commercial Insurance payers. - Ability to prioritize and multi-task. - Ability to read, write and communicate effectively in English. - Proficient with MS Office and Epic with the ability to to learn new software rapidly. Previous Electronic Health Record EPIC preferred experience. - Able to work with deadlines and within timelines. - Telephone etiquette. - Must have effective oral and written English communication skills to communicate in a clear and concise manner with patients, physicians, public, teammates and administration. - Will always portray a professional public image. - Ability to complete authorizations/precertification's within deadlines. - Ability to Follow-up with patient accounts to obtain retro authorizations. Valid NC Driver's License: No If driving a Wayne UNC Vehicle, must be 21 years old and MVR must be approved by Risk Management. **Job Details** Legal Employer: Wayne Health Entity: Wayne UNC Health Care Organization Unit: Centralized Registration Work Type: Part Time Standard Hours Per Week: 24.00 Work Assignment Type: Onsite Work Schedule: Day Job Location of Job: WAYNE MED Exempt From Overtime: Exempt: No Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.