UncommonGoods jobs in New York, NY

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $146,000.00 - $190,000.00 What's the role? The Senior Manager of the Enablement Quality Insights team will need to build the quality insights program used to measure agent success in buyer & seller support and policy enforcement across a globally distributed outsourced workforce. You'll need to develop, implement, and oversee strategic QA processes, delivering deep and actionable insights directly to internal customers and other partners at Etsy. The Quality Insights team is responsible for regularly surfacing continuous improvement opportunities tied to metrics like training success, cost savings, and agent efficiency to maintain high service levels. This is a full-time position reporting to the Senior Manager, Outsourcing Enablement. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. This role requires your presence in Etsy's Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy's Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? The Quality Insights team sits within the Outsourcing Enablement team, which is part of a broader organization focused on successful outsourcing. Peer teams include those responsible for tooling, agent learning and content management, and vendor management. Insights delivered to peer teams and partners are essential in our mission to successfully prepare and train agents and improve workflows. This flywheel, driven by the Quality Insights team, helps Etsy provide great support and strong protection of our marketplace. What does the day-to-day look like? You'll be stepping into an opportunity where you'll have full autonomy to shape, own, and deliver a clear QA strategy that has the potential to make a significant and material difference to the Etsy user experience. You'll have the opportunity to: Map out what a strong vision, clear operating rhythm, thoughtful performance management, and genuine team connectivity look like. This includes establishing clear governance for QA accountability between Outsourcing and the internal businesses we support, ensuring alignment on shared outcomes and KPIs. Lead and coach a team of 4 Etsy QA managers, instilling a vision for QA based on your own expertise, operating norms, and best practices. This should include designing, implementing, and maintaining the right QA frameworks and procedures. You'll also be able to consult, leverage and form a close connection with the extended teams at our BPO sites (graders, QA & team leads) as an ongoing resource. Build and develop an industry-leading quality insights program, defining the right quality metrics and KPIs in alignment with partners to ensure effective monitoring and evaluation of agent interactions. Work with the team to analyze QA data and produce regular reports and actionable insights on quality trends, customer satisfaction, and root cause analyses for process improvement and agent training/ coaching. You'll need to implement fast and impactful feedback loops between the QA team, our agents, and our Etsy internal customers & partners. Implement the right tools and technologies for quality monitoring and measuring, and advocate for needs and improvements within those tools as needed. Cultivate strong relationships with partner teams and the internal customer teams we serve, like Trust & Safety and Customer Support. Partner with other teams within the Outsourcing organization to align QA processes with business objectives. Build trust and connection with BPOs: invest in the relationship, give guidance, gather feedback, pilot new methods, and treat them as you would your own internal team. As needed, travel to BPO sites to gather performance insights, strengthen connections, and engage directly with BPO partners to discuss feedback and opportunities for improvement. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: Bachelor's degree in Business Administration, Operations Management, or related field (preferred). At least 3-5 years of people management. You have a genuine interest in leadership, individual skill development, and can provide critical feedback and mentorship. At least 5 years of experience working with outsource partners (BPOs) to scale and optimize Support and Trust & Safety programs. Deep and tenured expertise in quality assurance and QA methodologies, particularly in customer support and policy enforcement. You're extremely knowledgeable on emerging trends in the quality insights industry and have worked with a variety of quality insights tools; experience working with AutoQA systems and “golden set” models is a major plus. You have proven success building and scaling QA teams and processes from the ground up. Excellent analytical, problem-solving, and data-driven decision-making skills. You have a data-first mindset and treat data as a core business asset. A strategic thinker with strong leadership skills and a hands-on approach-you're comfortable zooming in and out as needed. Collaboration is a strength and you thrive working in cross-functional group settings. Experience working with global clients and diverse teams is a plus. A strong sense of accountability and appropriate prioritization; you role model clear communication, expectation setting, and timely delivery. You are motivated by Etsy's company mission to “keep commerce human” and our guiding principles speak to you as a leader and a contributor to our team. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $185,000.00 - $241,000.00 What's the role? We are looking for a passionate product manager to help us improve the support that Etsy provides to our buyers and sellers. In particular, you would drive improving the quality of our self-service in order to provide better support experiences at scale, as well as ensuring that our buyers and sellers both feel confident that Etsy has their back when things go wrong. This is a full-time position reporting to the Group Product Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in New York. Candidates living within commutable distance of the Etsy Brooklyn Hub may be the first to be considered. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our Flex and Office-based work modes and workplace safety policies here. What's this team like at Etsy? This team works closely with our broader Customer Operations organization to ensure outstanding buyer and seller service. Immediate focus areas of the group include driving support accessibility, increased reliability, and overall customer delight. You'll work with a dedicated cross-functional squad that includes engineering, design, research, analytics, and product marketing and be a core liaison to other product and operations partners. What does the day-to-day look like? Lead all aspects of the squad's product vision, strategy, development, and execution. Work closely and collaboratively with design and engineering, as well as business and product partners, to build products that are effective, scalable, and easy-to-use for buyers and sellers. Integrate user research, market analysis, and customer feedback into product requirements to ensure products satisfy customer needs, as well as wants. Prioritize product roadmap through continuous iteration, user research and analysis, and experimentation. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: Proven experience leading complex user-facing product initiatives. Demonstrated track record of collaborating to ensure product strategy finds the right balance of moving fast and considering different perspectives. Passionate about solving ambiguous customer problems. Experience with using both qualitative and quantitative data to make product decisions and knowing when and how to balance data with intuition. Success sharing timelines, trade-offs, and risks with a broad and senior leadership group. Chatbot and/or customer support experience is a strong plus. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $105,000.00 - $137,000.00 What's the role? The Senior HR Systems Analyst will be a primary partner with the People Team to implement system solutions for various business initiatives and provide technical oversight on day-to-day operational functions of Workday HR System. This is a full-time position reporting to the Director, People Systems and Technology. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. This role requires your presence in Etsy's Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy's Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? Our team to work on a diverse range of projects demonstrating innovative technology in Workday HRIS. From system optimization and integration to implementing new modules, you'll be at the forefront of driving impactful changes that streamline HR processes and enhance employee experiences. This team where your expertise as a Senior People Systems Analyst will be valued and respected. Collaborate closely with cross-functional teams including HR, IT, and business stakeholders to analyze requirements, develop solutions, and implement best practices, encouraging a culture of continuous learning and growth. Join a team that embraces innovation and creativity in solving complex HRIS challenges. Collaborate with forward-thinking professionals to explore new technologies, implement automation solutions, and drive continuous improvement initiatives, and positioning our organization of HR technology innovation. What does the day-to-day look like? Support the design, development, and ongoing performance of the Workday HCM system. Monitor system performance, resolving system & reporting issues, and ensuring HR technology solutions are meeting business objectives. Lead design discussions to define user requirements and translate them to workable solutions, advising business users on best practices and downstream dependencies. Continuously analyzing processes and configuration setup to recommend changes that will increase both quality and efficiency. Supporting deployment and testing of changes from scheduled Workday Feature Releases. Building and maintaining custom reports and dashboards. Providing hands-on troubleshooting support to employees and HR users in completing transactions and building/updating back-end configurations. Supporting SOX Audit requests, as they relate to Workday HCM. Creative problem solver and love helping users model ideas into real plans. Aware of the impact of the system and have a passion for crafting an outstanding experience for our us. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: 3+ years of Workday HCM configuration experience. Focused expertise in one of the following Workday functional areas: Recruitment, Advanced Compensation, Talent Optimization. Knowledge in Advanced Compensation should include but not limited to merit, bonus and stock plan configuration. Initiation and administration of a compensation review process. Experience with configuring custom reports, and calculated field configuration for reports and dashboard. Proven foundational skills in business process framework, security, report writer, EIB, and simple integrations. Consistent track record of successfully supporting HRIS projects and system implementations. Solid grasp of HR processes, HRIS administration, and HR technology best practices. Excellent project management skills, with experience leading cross-functional HRIS workgroups. Intermediate to Advanced spreadsheet (Excel and Google Sheets) and analytical skills. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Job DescriptionSalary: $35 - $40 / hr Dynamic and rapidly growing Brooklyn-based fabrication shop is looking for a consistent, organized, hard-working, and self-motivated highly skilled Fabrication Lead primarily responsible for leading multiple projects. This role requires an expert-level builder with strong leadership skills to guide their project team, ensuring projects are completed efficiently, safely, and to the highest standards. Position Responsibilities include: Executing and strategizing builds of various sizes and scopes. Lead fabrication teams to achieve project milestones. Collaborate closely with Project Managers to foster successful projects from inception to completion. Uphold daily schedules and prioritize tasks to guarantee the timely completion of projects. Interpret shop drawings, convey drawing details to staff, and offer constructive feedback to the drafting department. Ensuring the build staff operates efficiently and safely, providing training and instruction to team members as required. Establishing efficient work stations for fabrication processes. Consulting on build methods, materials, and products with various levels of management.. Identifying opportunities to enhance the efficiency and accuracy of projects. Prevention of rework through building techniques. Enforcing and upholding company procedures. Supervise tool, parts, and material organization, ensuring all project items are accounted for. Other duties that may be assigned. Position Requirements: Comprehensive knowledge of woodworking, tools, and finishing methods, essential for independently executing a diverse set of projects. Ability to read and interpret build drawings. Proven understanding of structural integrity, construction methods, and assembly processes. Strong leadership and communication skills in a fabrication or millwork setting. Constructive engagement with Project Management both collaboratively and at the direction of. Ability to motivate teams to maintain focus on assigned tasks. Excellent problem-solving skills and the ability to adapt to changing priorities. Professional and reliable conduct, contributing to a positive, team-oriented environment. Must be able to lift 70lbs This full-time position is available immediately and benefits eligible after a 30-day trial period including healthcare and paid time off. The Fabrication Lead is expected to be reasonably self-sufficient from the start, relying on their past experience. This position will include a compensation rate commensurate with experience level. Although we are primarily a wood fabrication facility, we specialize in all types of fabrication and installation projects. This includes large and small experiential events, architectural millworks, custom art pieces, retail spaces, and photo sets. Our facilities have multiple CNC machines, laser cutters, 3D printers, and wood and metal shops. The current management team has a variety of backgrounds that help us tackle a wide array of builds and we are looking for someone with a varied background and skill set to help facilitate a flexible and readied work environment. Please visit our website to see what we do: ********************* If you think you would be a good fit at The Factory NYC and have the required experience, please send your resume and work samples. Position Type: Full-Time Starting Compensation $35hr -$40hr Percentage stipend for Health, Dental, and Vision Insurance Plans Paid Time Off Tool Reimbursement Program Savings Incentive Match Plan for Employees

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $183,000.00 - $216,000.00 What's the role? We are looking for an experienced Machine Learning Engineer to join our Recommendation Ranking team. Our team develops Machine Learning models to understand buyers, personalize, and rank recommendations across Etsy.com and the Etsy app. As a Machine Learning Engineer, you will work closely with Applied Scientist and Software Engineer to improve the shopping experience for 90+ million buyers. We are looking for individuals who are product & technology driven, and are passionate about making ML innovations in areas such as ranking, distributed training and serving, LLM and real-time systems. This is a full-time position reporting to the Engineering Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What does the day-to-day look like? * Work closely with applied scientists, data scientists, product managers, and designers to set the future technical direction of Etsy's recommendation system * Engage in development work on projects, guide your team in technical decisions, deeply understand the problem space, and mentor engineers. * Collaborate with stakeholders and partner teams to design robust end-to-end solutions * Process large datasets and develop scalable pipelines to support ML workflows * Prototype, optimize, and productionize large-scale ML models that help deliver key results * Conduct experiments (A/B testing etc.) to validate the effectiveness of ML models and pipelines * Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: * You have experience of applying machine learning techniques in addressing real-world problems. * You have experience in one of the following fields: deep learning, multi-modal learning, natural language processing, graph learning, distributed training/serving, ML infra platform. * You have experience with large datasets and developing scalable data pipelines. * You have deep familiarity with at least some of our tools: Python, Tensorflow, PyTorch, Spark, PySpark, Scala, Airflow. * You have a collaborative mindset and are comfortable working with a diverse range of roles and departments. * You write understandable and testable code. You have the ability to write and manipulate data at a large scale and you have an eye towards maintainability. * A degree in Computer Science or related engineering fields with at least two years of industry experience. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $305,000.00 - $396,000.00 What's the role? You'll lead and grow Etsy's Marketplace Services, shaping product strategy, execution, and outcomes. This area includes Payments, Global Orders (Fulfillment + International), and Agentic Commerce. You'll partner closely with Fulfillment, Payment, and International Operations teams, and Payment Partnerships, to deliver reliable, high-impact solutions that delight buyers and sellers worldwide. This is a full-time role reporting to the Chief Product and Technology Officer. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? You'll lead and grow Etsy's Marketplace Services, shaping product strategy, execution, and outcomes. This area includes Payments, Global Orders (Fulfillment + International), and Agentic Commerce. You'll partner closely with Fulfillment, Payment, and International Operations teams, and Payment Partnerships, to deliver reliable, high-impact solutions that delight buyers and sellers worldwide. This is a full-time role reporting to the Chief Product and Technology Officer. What does the day‑to‑day look like? Lead a multi-year product vision and roadmap, connecting strategy to company priorities and measurable results. Hire, mentor, and grow your team, designing initiatives and squads that deliver real value. Collaborate across teams - Engineering, Design, Analytics, Marketing, Customer Operations, Trust & Safety, Finance, Legal, and Partnerships - to build scalable, cohesive solutions. Embed compliance, risk, and regulatory requirements into product plans, working with Legal and Payments leadership (including EPIL/PSD3 for EEA sellers). Enhance buyer and seller experiences with fast checkout, clear pricing, transparent post-purchase updates, reliable fulfillment, and strong partner networks. Set and track KPIs for checkout completion, payment success, on-time delivery, and cross-border trust. Grow external partnerships with payment providers, BNPL partners, and shipping carriers to expand reach and reliability. Strengthen platform quality and reliability with Infrastructure teams, applying shared standards for observability, redundancy, and scalability. Represent Marketplace Services in executive forums, sharing trade-offs, investment cases, and progress with clarity, confidence, and energy. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: Bring 15+ years of product management experience, including 8+ years leading managers and multi-initiative portfolios in marketplaces, fintech/payments, logistics/fulfillment, or platform services. Own P&L-impacting roadmaps and turn strategy into iterative, measurable results. Ship regulated payments, risk-aware systems, or complex cross-border/fulfillment solutions with Legal, Finance, and Operations partners. Scale and coach high-performing teams, across levels and geographies, with energy and purpose. Lead hands-on, focusing on clarity, outcomes, and sequencing foundational platform work alongside experience improvements. Communicate with influence and impact across executives, partners, and teams; tell concise, data-informed stories. Empathize with Etsy's buyers and sellers, and create products that balance utility, trust, and delight, keeping Commerce Human. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $174,000.00 - $226,000.00 What's the Role? We are looking for a UX Research Manager to lead the research team and guide product strategy for our Retention and Growth organization. As the UX Research Manager you will be responsible for leading a group of UX Researchers that partner with teams of product managers, designers, analysts, and engineers as they plan, test and refine great experiences for our buyers and sellers. Do you find joy in delivering insights that drive decisions for our business? If so, this could be the perfect match. This is a full-time position reporting to the Director, Research. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? The Research team at Etsy helps the company understand our community of buyers and sellers and ensures they're central to our decision making. Our insights are part of the vernacular at Etsy and play a key role in building confidence around product decisions and our overall business strategy. The Growth org focuses on building a sustainable flywheel of buyer acquisition and retention to continue Etsy's growth and relevance among shoppers globally. The team thinks about driving buyer loyalty, Etsy's offer strategy, push and email notifications, and so much more. Day to day you'll collaborate with Product and Marketing stakeholders to accelerate growth across the buyer and seller experience. What does the day-to-day look like? Lead a team of 3+ UX researchers, mentoring them on UX methods, prioritization and career development Guide researchers on study design and wide range of generative and evaluative methods, including mixed-methods planning with quant and market researchers Apply agile research techniques and explore new ways to deliver rich insights in a fast paced environment Collaborate and communicate in a way that amplifies the voice of our customers, ensuring that the teams' insights are embedded and acted upon Partner with peer managers on other teams or in other departments-such as Design, Product Management, Engineering, and Analytics Run your own projects when the need arises Partner with other research managers to grow and develop the research team via our toolkit, talent, and socialization techniques Recruit and hire outstanding researchers and facilitate their onboarding experience Directly contribute to our Research team's strategy and focus areas Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: 5+ years experience in applied product research, and has led research before in a growing company, ideally in a B2C or e-commerce company. You have 2+ years previous research management experience developing and motivating an impactful UX research team, and enjoy coaching others on how to progress in their careers You lead by example, and have a track record of influencing product decision-making with a strong point of view and inspirational, action-orientated research You care deeply about understanding customer needs and delivering the best experience for them You balance rigor and speed-to-learning, and guide your teams on research plans and methodologies that do the same You're confident using creative socialization techniques You triangulate data, and are able to spot trends and opportunities through synthesizing various qualitative and quantitative inputs You are a connector and have a high comfort level in building relationships and collaborating with internal and external relationships with key partners (Product, Marketing, Legal, Ops, etc.) You have a growth mindset, and lead with curiosity and a continuous learning approach Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $161,000.00 - $209,000.00 What's the role? As a Staff Analyst on our Threat Intelligence team, you will be at the forefront of protecting our marketplace ecosystem through sophisticated fraud detection and prevention strategies. You will lead complex investigations, support our threat intelligence program, and serve as a key technical consultant in our Safety By Design initiatives. This is a full-time position reporting to the Senior Director of Engineering. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What does the day-to-day look like? * Lead end-to-end complex fraud investigations, synthesizing findings from multiple data sources to uncover sophisticated abuse patterns and develop mitigation strategies * Partner with our team lead on the development of our holistic threat intelligence program, including establishing processes for collection, analysis, and dissemination of threat data across teams to understand and stay ahead of sophisticated fraud actors * Serve as a technical consultant in our Safety By Design program, reviewing system architectures and providing recommendations to embed fraud prevention controls early in the development lifecycle * Influence product and system design to create robust, abuse-resistant features * Partner with Product and Engineering teams to translate investigation findings into technical requirements for new detection and prevention capabilities * Provide subject matter expertise to cross-functional teams * Lead incident response efforts for high-priority fraud events, coordinating with multiple stakeholders to ensure swift resolution * Develop and maintain dashboards and reporting systems to track key risk metrics and emerging threats * Shape the future of our abuse prevention strategy by identifying emerging threats and developing innovative solutions * Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: * 8+ years of experience in fraud analysis, risk management, threat intelligence or related field, with at least 4 years focused on technical investigations * Strong SQL skills for data analysis and automation * Deep understanding of marketplace fraud schemes and common attack vectors * Experience with threat intelligence platforms and OSINT tools * Strong knowledge of data structures, APIs, and system architecture principles * Excellence in stakeholder management and cross-functional collaboration * Proven track record of leading complex technical projects and mentoring others * Knowledge of machine learning concepts and their application to abuse detection * Familiarity with graph databases and network analysis * Background in incident response * Experience with risk scoring systems and rules engines Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $108,000.00 - $140,000.00 Job Description: What's the role? As a Manager, Transaction Fraud, you'll be at the forefront of keeping Etsy a safe and trusted marketplace! We're looking for an exceptional people leader to lead a team of Fraud Enforcement Managers in proactively detecting fraud at the point of transactions, minimizing losses, conducting in-depth investigations, and diving into data to spot trends. You'll work hand-in-hand with teams across Customer Service, Product, Engineering, Data Science, and Operations, all with the goal of making our defenses even better. This is a full-time position reporting to the Senior Manager of Transaction Fraud in the larger Risk and Fraud organization. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. This role requires your presence in Etsy's Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy's Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? Here at Etsy, we're dedicated to keeping our marketplace a safe and thriving community for everyone. Our Risk and Fraud team plays a meaningful role in upholding this integrity by preventing, detecting, and responding to fraud risks that can impact both our incredible buyers and talented sellers. We are part of the broader Trust & Safety umbrella, and our work spans identifying fraudulent activity, enforcing our company policies, and collaborating closely with internal partners to minimize financial losses and ensure positive customer experiences. What does the day-to-day look like? Lead a team of 4-9 Fraud Enforcement Managers (Individual Contributor investigations roles), including skills development, coaching, and performance management developing their abilities to conduct increasingly sophisticated investigations and recommend changes that drive improvement Define and coordinate the Transaction Fraud team operations, including transaction review, email support, investigation and review of internal controls. Achieve targets for loss rate, approval rate, chargeback rate, false‑positive rate, and manual review SLAs; and overall productivity. Develop, lead, or support strategic initiatives to quantifiably improve products, process, policies, and overall operations. Resolve escalated investigations, capture and share learnings to improve team processes, and recommend customer relationship retention or suspension. Establish QA standards, playbooks, and incident response; lead root‑cause analyses and postmortems. Advise Risk and Fraud leadership of new or emerging transaction fraud trends and industry best practices related to transaction fraud mitigation. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: 3+ years of people management (or a leadership role). Hands‑on experience mitigating online transaction fraud (e.g., card testing, mass account creation, BNPL abuse, gift card schemes) in e‑commerce or marketplaces. Experience with rules engines, case management, and partnering with ML on model performance and experiments. Excellent communication skills and an ability to synthesize complicated information and make clear, concise recommendations on a course of action. Outstanding interpersonal skills; developing relationships across functions and levels comes naturally to you. Preferred: Basic SQL experience. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $135,000.00 - $175,000.00 What's the role? Etsy's Services Infrastructure group is looking for a Site Reliability Engineer II to join us in our mission of building and supporting reliable large scale Kubernetes infrastructure. The SRE team owns several aspects of business critical services(search retrieval and ranking) & Machine Learning Models infrastructure(Kubernetes hosted on Google Cloud) that enable engineers to efficiently build and release, as well as support the uptime of critical systems behind etsy.com. You will be playing an instrumental role in crafting the future architecture of how we run our systems in the cloud while being part of a dynamic international team. You'll get exposure to a variety of technologies ranging from Kubernetes, Golang, LLMs, Model Serving, Search Retrieval & Ranking and more as you build systems to support the services that support our 86M active buyers and 5.5M sellers! As the Software Engineer II, SRE you will drive the adoption of containers and Kubernetes, improve reliability, automating the operations and providing a self-service runtime platform to accelerate Etsy's product & ML engineering, and contribute to the design and implementation of Observability & CI/CD on top of Kubernetes. Do you find joy in improving developer velocity and have the itch to work on complex large-scale distributed systems? If so, this could be the perfect match. This is a full-time position reporting to the Senior Engineering Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? This team improves the Developer experience around build, deploy, release and observing services and ML Models transparently on Google Kubernetes Engine. They work on 20+ Kubernetes clusters with hundreds of nodes running services with low latency requirements. This team also standardizes cluster and application security with common admission policies and container vulnerability, as well as establishing standard SLI/O for all services running on Kubernetes. This team works closely with many product and enablement teams across Etsy. This team handles * 20+ Kubernetes clusters with hundreds of nodes running services with low latency requirements. * Build and support the CI/CD platform (Buildkite) used by more than a few hundred engineers to deploy their workloads to GKE. * Maintain and upgrade GKE addons(CertManager, Gatekeeper), ingress controllers (Contour, Envoy), and various telemetry components (kube-prometheus, AlertManager, Karma) and Container Security. Here's a sneak peek into our Roadmap for the next year * Support multiple Search, ML & Gen AI teams to efficiently utilise GPUs across different zones and regions. Evaluate Build vs Buy decisions within LLM space. * Enable service mesh across GKE and enable a native way of accessing services across the stack. * Standardizing cluster and application security and container vulnerability scanning (both during build and run time) What does the day-to-day look like? * Administer GKE clusters and automate operations like provisioning and service observability. Support the partner teams running their workloads on the Kubernetes Platform. . * Provide guidance and collaborate with multi-functional engineering teams to streamline and improve the adoption of Kubernetes * Build paved paths for wider product engineering with codelabs, documentation, automation and self-service portals to develop, deploy and operate services on GKE. * Participate in an on-call rotation and seek opportunities for reducing toil and avoiding technical debt to reduce support and operations load on the team. * Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law Qualities that will help you thrive in this role are: * You have strong software engineering and coding skills and ability to write high performance production quality code. You have 2+ years of experience in systems/infrastructure engineering or SRE or DevOps roles, preferably in a cloud environment. * Exposure to container orchestration systems like Kubernetes (traffic ingresses, cluster networking/administration, pod security policies). * Experience iterating on multiple projects on a collaborative team, each of which may have taken months or longer to complete. * Proficiency in one programming language like PHP, Python, or Go. * Hands-on experience with Infrastructure As Code tooling like Terraform and configuration management tooling like Chef/Ansible. * Hands on debugging experience with Linux based operating systems. * Working knowledge of ML Operations(MLOps) is nice to have. * Willing to work with and improve on code you did not originally write. * You understand that being an effective software engineer is as much about communicating with people as it is about writing code. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $148,000.00 - $192,000.00 What's the role? We're looking for a Senior Manager of Paid Social Creative to join Etsy's Brand Marketing team! This is an exciting opportunity to drive the creative vision and scale production of paid social advertising within our in-house content studio. As the leader of our Paid Social Content team, you'll guide a group of creative strategists and producers developing performance-driven content across TikTok, YouTube, Meta, Pinterest and emerging platforms. You'll shape the creative frameworks, concepts and testing methodologies that connect Etsy's brand with audiences in authentic and measurable ways. This is a full-time position reporting to the Director of Performance Creative. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. This role requires your presence in Etsy's Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy's Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here. What's this team like? The Brand Marketing team helps buyers discover what makes Etsy special, fueling Etsy's growth through audience-centric storytelling and media placements, bringing the right message to the right audience, at the right moment. We collaborate closely with teams like Brand Strategy, Analytics, Product, and Engineering to automate and optimize global offsite experiences and programs at scale. What does the day-to-day look like? * Lead and inspire a high-performing team of creative strategists and producers developing full-funnel paid social content-from brand storytelling to conversion-driving campaigns. * Set the creative vision and platform-specific strategies that translate audience insights into engaging, high-performing content. * Collaborate cross-functionally with Brand Strategy, Full-Funnel Media and our in-house Content Studio to bring cohesive campaigns to life. * Champion creative excellence and efficiency, ensuring every piece of content reflects Etsy's brand voice and meets business goals while scaling our output. * Innovate and experiment with new tools, formats, creators and cultural trends to keep Etsy's creative at the forefront of the paid social landscape. * Drive efficient workflows and resource allocation to meet growing creative needs while maintaining exceptional quality. * Build a culture of learning, developing creative testing methodologies and measurement frameworks to continually optimize our content. * Foster growth and development by mentoring team members, supporting their professional development while shaping the future of our in-house studio. * Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role: * 8-10+ years of experience in digital advertising, creative strategy or performance marketing-preferably within a creative or media agency or in-house marketing team. * Deep understanding of the paid social landscape, formats, success metrics and creative best practices across platforms. * Proven success building and leading teams that deliver high-quality, high-volume creative that performs. * Sharp creative instincts rooted in culture, with the ability to connect ideas to audience behavior and business impact. * Strategic thinker who can translate brand strategy and performance goals into actionable creative frameworks. * Highly collaborative -- you thrive at building strong working relationships with cross-functional teams and partners * Comfortable with data and experimentation, able to translate performance insights into creative direction. * Passion for Etsy's mission to keep commerce human, and for the creativity and craftsmanship of small business owners. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $226,000.00 - $294,000.00 What's the role? We are looking for an Engineering Manager, Search Ranking to join our Search Relevance initiative at Etsy. You'll lead a talented team of engineers and applied scientists responsible for the ranking algorithms and systems that determine how hundreds of millions of unique listings are ordered for Etsy buyers. This team plays a pivotal role in defining and delivering Etsy's search experience - helping buyers find items they'll love by combining relevance, personalization, and marketplace value in every search result. The work directly contributes to Etsy's growth by driving better buyer engagement, higher conversion, and a healthier marketplace. As the Engineering Manager, you will provide technical direction, strategic focus, and people leadership - guiding your team through iterative experimentation, learning from data and outcomes, and delivering high-impact improvements to Etsy's search ecosystem. This is a full-time position reporting to the Director of Engineering. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? The Search Ranking team is a core part of the Search Relevance organization. We build large-scale ranking systems that optimize how Etsy surfaces results - ensuring every search connects buyers with the most relevant, inspiring, and meaningful listings. Our work spans the full lifecycle of modern ranking systems: from model architecture and data pipelines, to feature engineering, experimentation, and production deployment. We use data-driven iteration and continuous learning to make every search more human, intuitive, and rewarding. You'll collaborate closely with product managers, data scientists, and other engineering teams to translate insights into measurable impact. The team's focus on strategic delivery, technical excellence, and iterative experimentation is key to scaling Etsy's marketplace while staying true to our mission. What does the day-to-day look like? Lead and grow a team of engineers and applied scientists building and maintaining ranking algorithms that power Etsy's search results. Define and execute the technical strategy for ranking systems, ensuring we balance innovation, scalability, and reliability. Partner cross-functionally to set clear goals and success metrics, ensuring that the team's work directly contributes to Etsy's business and marketplace growth. Foster a culture of experimentation and learning, using data, A/B testing, and iteration to drive continuous improvement in search relevance and engagement. Collaborate with teams across Search teams, ML Platform, and Infrastructure to ensure reliable, scalable systems and shared learning across Search. Ensure the team delivers strategically impactful projects that balance user experience, ranking performance, and business outcomes. Promote engineering and ML best practices, from model quality evaluation to operational excellence in production environments. Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: Proven experience leading teams in search ranking, or large-scale recommendation or ads systems. Strong technical foundation in ranking algorithms, personalization, and information retrieval. Expertise in ML experimentation, model iteration, and data-driven product development. Experience driving strategic delivery and measurable impact - connecting technical investments to business outcomes. Familiarity with deep learning architectures, vector search, and large-scale distributed systems. Excellent communication skills with the ability to bridge technical and product perspectives. A track record of developing and coaching high-performing teams, cultivating an inclusive and collaborative environment. BS/MS or PhD in Computer Science, Engineering, or a related field. A learning mindset - curiosity, resilience, and passion for continuous improvement. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $204,000.00 - $240,000.00 What's the role? Our Foundation Engineering teams are responsible for innovating and scaling our systems and infrastructure to align with Etsy's rapid growth and future plans. More specifically our teams build, maintain, and support many of the platforms and services that power Etsy's technical stack to connect tens of millions of Etsy sellers and customers. We also partner with Etsy engineers to help them achieve paved path development and deployment experiences. This is a full-time position reporting to the Senior Engineering Manager, Service Platform. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? You will be joining a mission critical team responsible for the architecture, implementation, and support of Etsy's primary containerized Services Platform built on Cloud Run. This new platform supports the service based architecture initiatives of many Etsy teams including both product and infrastructure engineering. We're looking for people who are excellent at working with others, are creative problem-solvers, and are passionate about software as craft. We value clear communication, honest feedback, and empathy for others. This is a truly exciting opportunity to join Etsy as we move into the next stage of our service platform's evolution, building on its rapid adoption and scaling it to a higher level of maturity for the growing needs of our engineering teams. What does the day-to-day look like? Etsy is seeking a Staff Engineer with SRE/Service//DevOps experience to join its growing Foundation Platform and SRE organization. * As a Staff Engineer you will be the technical and career role model on the direct team, in the Platform Initiative, and within the entire infrastructure organization. * You will be responsible for architecting our systems in GCP as well as leading and delivering on multiple critical and complex technical initiatives in GCP. * You will work with stakeholders and internal customers to align their requirements with project roadmaps and technical design. * At important junctures, you will evaluate pros and cons and provide guidance and recommendations on which design decisions or technical direction to take. * You will help determine project priorities and quarterly deliverables and help drive the team and initiative roadmaps. * You will produce stellar technical specs and documentation that can be read and understood by team members and other technical leads and engineering leaders. * You will mentor and coach junior engineers on the team and in the engineering organization. * You will participate in hiring efforts. * Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: * You have 7+ years of experience in an SRE or DevOps role in a cloud environment coupled with strong software and/or platform engineering experience. * You have experience as a technical lead or architect for large scale, distributed, consumer facing applications. * Bash/Python/Go proficiency essential. PHP/Node proficiency is more of a bonus. * You have in-depth knowledge of Linux operating systems and have experience with hypervisors, Linux containers and orchestration managers. * You have design experience with Service Oriented Architecture and hands on experience with container management tooling (like Cloud Run or Kubernetes) * You are comfortable providing estimates or project ideas that will influence your team's roadmap. * You are a strong collaborator and communicator and can mentor other engineers. * Your written communication is concise and clear. * You are able to step up to lead the team when necessary, or dive deep to help with most challenging technical details. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $100,000.00 - $130,000.00 What's the role? We are looking for analytical Marketing Specialists to join our Demand Generation team and support the optimization of low-funnel paid social and display ad campaigns! This person should be experienced in managing and scaling large-scale campaigns, implementing creative and audience testing, employing data-driven insights to design rigorous campaign and feed tests, and using automation in campaign management, bidding, and targeting to improve performance and efficiency of paid investments. This is a full-time position reporting to the Performance Media Manager, Paid Social & Display. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? The Brand Marketing team helps buyers discover what makes Etsy special, fueling Etsy's growth via audience-centric storytelling and media placements, bringing the right message to the right audience, at the right moment. We collaborate closely together and with partner teams such as Analytics, Product, and Engineering in order to automate and optimize global offsite experiences and programs at scale. What does the day-to-day look like? In this role, you'll oversee the day-to-day management of a platform specific to Etsy's low-funnel advertising program, driving performance against ambitious GMS and revenue goals. You'll manage campaigns end-to-end-including development, testing, learning, bid strategies, targeting, and optimization-while ensuring every initiative aligns with strict performance targets. In this role you will: * Build, launch, and QA campaigns including creative trafficking, catalog updates, audience implementation, and pixel/tag checks. * Manage and optimize large-scale product feeds and respective catalog sales ad campaigns through automated ad solutions. * Implement bid and budget optimizations to ensure efficient pacing and performance. * Monitor real-time performance dashboards, flagging anomalies and logging fixes in the shared ops queue. * Maintain platform hygiene through UTMs, naming conventions, and block-lists, while documenting every change for audit-ability. * Contribute to playbook improvements by logging lessons learned and proposing automation opportunities to increase efficiency and scalability. * Build platform-level reporting that rolls up into broader strategy and leadership-facing report-outs. * Collaborate with internal cross-functional partners-including strategy, engineering, data, and creative teams-to strengthen the program through feed optimizations, data integrations, and innovation in campaign execution. * Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you succeed in this role are: * 2-4 years demonstrated success managing all aspects of large-scale social campaigns (Meta, TikTok, Pinterest, or GDN preferred) to specific KPI goals. * A strong analytical drive, with previous experience with sophisticated attribution models (multi-touch, LTV, frequency) and sufficient knowledge of major data analytics platforms (Google Analytics, Neustar, Looker, etc.) * Experience with product catalogs of over 1M+ SKUs and identified high-impact feed optimization opportunities. * Specialized skills with marketing technology platforms such as MMPs (i.e. Appsflyer, Branch), CDPs (i.e Segment, LiveRamp) and creative or feed optimization tools (i.e. Smartly.io, Feedonomics, etc.) * The ability to assess and communicate key optimization opportunities. * You are process driven and continuously look to minimize waste and address inefficiencies * Strong critical thinking skills coupled with a bias towards action so as to anticipate and navigate the constantly evolving marketing landscape * Collaborator who is able to build positive relationships across the company and drive decision-making Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $174,000.00 - $226,000.00 What's the role? We are looking for a Marketing Analytics manager to lead a team of data scientists that support our Brand Marketing Organization. The team will employ sophisticated analysis and industry-leading measurement techniques - such as the measurement trifecta of experimentation, MTA and MMM- to drive the strategy and operational processes of these groups. Requires working with rigorous statistical methods to solve the "untrackable" problems inherent in Brand Media. If you enjoy leading analytics teams, raising the technical bars, and applying advanced causal inference to real-world marketing data. This is a full-time position reporting to the Director, Marketing Analytics. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. This role requires your presence in Etsy's Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy's Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? Our team partners with peers in marketing, product, engineering, and finance through all stages of development: identifying initial opportunities, refining the user experience, analyzing our efforts, and highlighting improvement areas. We support our Brand Media teams, which drives new customer acquisition and brand consideration. Our mission is to demystify marketing with insights grounded in data, telling the story of how we attract and retain our users to teams, to senior management, and to the community. Ultimately, the team's work strengthens Etsy and helps continuously improve the Etsy experience. What does the day-to-day look like? * Manage a team of data scientists, providing deep technical mentorship. Code reviews, guiding statistical methodology, and ensuring best practices in our analytics workflow. * Collaborate closely with Brand Media Marketing (Above the Line, Creator & Influencer, Affiliate, Paid Social) and Marketing Tech team management to develop strategies to sustain and grow our buyer base. Influence how budgets are allocated across Brand Media channels to maximize incremental growth. * Architect and refine our measurement methodology for upper-funnel channels. Lead the develop of incrementally tests to validate the impact of brand media where click-based tracking falls short. * Work with the technical teams to integrate Brand Media inputs into our Media Mix Models (MMM) and attribution logic, ensuring our models accurately reflect the nuances of the ATL, Creator and Affiliate ecosystems. * Synthesize complex analytical findings into concise, actionable recommendations for senior executives. Translate statistical significance into business confidence. * Elevate the level of your team by bringing in external examples and advanced coding/modeling perspectives, ensuring we are continually refining our analytical toolkit. * Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: * You have 6+ years experience as a data scientist/analyst or in a quantitative role in which you have direct experience developing and testing Marketing Mix Models. * You have lead Analytics or Data Science teams, and provided useful and actionable feedback. * A Mastery of SQL (experience with BigQuery preferred) and advanced proficiency in R/Python. * Experience with existing open source MMM packages, Looker, Looker Studio or other data visualization software. * Comfortable reviewing your team's code, troubleshooting data pipelines, and ensuring statistical rigor in production environments. * Experience guiding and scaling marketing efforts and a deep understanding of brand marketing theory and practice, preferably with a focus on Above the line, Creator Collective & Influencer, Affiliate and Paid Social in a retail/marketplace setting. * Understand measurement techniques, such as customer lifetime value (CLV), marketing mix models (MMM), experimental design and brand measurement. * A successful track record of distilling highly complex problems into narratives that are concise and action focused. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $183,000.00 - $216,000.00 What's the role? We are looking for an experienced Machine Learning Engineer to join our Recommendation Ranking team. Our team develops Machine Learning models to understand buyers, personalize, and rank recommendations across Etsy.com and the Etsy app. As a Machine Learning Engineer, you will work closely with Applied Scientist and Software Engineer to improve the shopping experience for 90+ million buyers. We are looking for individuals who are product & technology driven, and are passionate about making ML innovations in areas such as ranking, distributed training and serving, LLM and real-time systems. This is a full-time position reporting to the Engineering Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What does the day-to-day look like? Work closely with applied scientists, data scientists, product managers, and designers to set the future technical direction of Etsy's recommendation system Engage in development work on projects, guide your team in technical decisions, deeply understand the problem space, and mentor engineers. Collaborate with stakeholders and partner teams to design robust end-to-end solutions Process large datasets and develop scalable pipelines to support ML workflows Prototype, optimize, and productionize large-scale ML models that help deliver key results Conduct experiments (A/B testing etc.) to validate the effectiveness of ML models and pipelines Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: You have experience of applying machine learning techniques in addressing real-world problems. You have experience in one of the following fields: deep learning, multi-modal learning, natural language processing, graph learning, distributed training/serving, ML infra platform. You have experience with large datasets and developing scalable data pipelines. You have deep familiarity with at least some of our tools: Python, Tensorflow, PyTorch, Spark, PySpark, Scala, Airflow. You have a collaborative mindset and are comfortable working with a diverse range of roles and departments. You write understandable and testable code. You have the ability to write and manipulate data at a large scale and you have an eye towards maintainability. A degree in Computer Science or related engineering fields with at least two years of industry experience. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $174,000.00 - $226,000.00 What's the Role? We are looking for a UX Research Manager to lead the research team and guide product strategy for our Retention and Growth organization. As the UX Research Manager you will be responsible for leading a group of UX Researchers that partner with teams of product managers, designers, analysts, and engineers as they plan, test and refine great experiences for our buyers and sellers. Do you find joy in delivering insights that drive decisions for our business? If so, this could be the perfect match. This is a full-time position reporting to the Director, Research. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy's Brooklyn Office Hub or in the San Francisco Bay Area may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? * The Research team at Etsy helps the company understand our community of buyers and sellers and ensures they're central to our decision making. Our insights are part of the vernacular at Etsy and play a key role in building confidence around product decisions and our overall business strategy. * The Growth org focuses on building a sustainable flywheel of buyer acquisition and retention to continue Etsy's growth and relevance among shoppers globally. The team thinks about driving buyer loyalty, Etsy's offer strategy, push and email notifications, and so much more. Day to day you'll collaborate with Product and Marketing stakeholders to accelerate growth across the buyer and seller experience. What does the day-to-day look like? * Lead a team of 3+ UX researchers, mentoring them on UX methods, prioritization and career development * Guide researchers on study design and wide range of generative and evaluative methods, including mixed-methods planning with quant and market researchers * Apply agile research techniques and explore new ways to deliver rich insights in a fast paced environment * Collaborate and communicate in a way that amplifies the voice of our customers, ensuring that the teams' insights are embedded and acted upon * Partner with peer managers on other teams or in other departments-such as Design, Product Management, Engineering, and Analytics * Run your own projects when the need arises * Partner with other research managers to grow and develop the research team via our toolkit, talent, and socialization techniques * Recruit and hire outstanding researchers and facilitate their onboarding experience * Directly contribute to our Research team's strategy and focus areas * Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: * 5+ years experience in applied product research, and has led research before in a growing company, ideally in a B2C or e-commerce company. * You have 2+ years previous research management experience developing and motivating an impactful UX research team, and enjoy coaching others on how to progress in their careers * You lead by example, and have a track record of influencing product decision-making with a strong point of view and inspirational, action-orientated research * You care deeply about understanding customer needs and delivering the best experience for them * You balance rigor and speed-to-learning, and guide your teams on research plans and methodologies that do the same * You're confident using creative socialization techniques * You triangulate data, and are able to spot trends and opportunities through synthesizing various qualitative and quantitative inputs * You are a connector and have a high comfort level in building relationships and collaborating with internal and external relationships with key partners (Product, Marketing, Legal, Ops, etc.) * You have a growth mindset, and lead with curiosity and a continuous learning approach Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $185,000.00 - $241,000.00 What's the role? We are looking for a passionate product manager to help us improve the support that Etsy provides to our buyers and sellers. In particular, you would drive improving the quality of our self-service in order to provide better support experiences at scale, as well as ensuring that our buyers and sellers both feel confident that Etsy has their back when things go wrong. This is a full-time position reporting to the Group Product Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in New York. Candidates living within commutable distance of the Etsy Brooklyn Hub may be the first to be considered. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our Flex and Office-based work modes and workplace safety policies here. What's this team like at Etsy? * This team works closely with our broader Customer Operations organization to ensure outstanding buyer and seller service. Immediate focus areas of the group include driving support accessibility, increased reliability, and overall customer delight. * You'll work with a dedicated cross-functional squad that includes engineering, design, research, analytics, and product marketing and be a core liaison to other product and operations partners. What does the day-to-day look like? * Lead all aspects of the squad's product vision, strategy, development, and execution. * Work closely and collaboratively with design and engineering, as well as business and product partners, to build products that are effective, scalable, and easy-to-use for buyers and sellers. * Integrate user research, market analysis, and customer feedback into product requirements to ensure products satisfy customer needs, as well as wants. * Prioritize product roadmap through continuous iteration, user research and analysis, and experimentation. * Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: * Proven experience leading complex user-facing product initiatives. * Demonstrated track record of collaborating to ensure product strategy finds the right balance of moving fast and considering different perspectives. * Passionate about solving ambiguous customer problems. * Experience with using both qualitative and quantitative data to make product decisions and knowing when and how to balance data with intuition. * Success sharing timelines, trade-offs, and risks with a broad and senior leadership group. * Chatbot and/or customer support experience is a strong plus. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. Salary Range: $152,000.00 - $198,000.00 What's the role? We're seeking a Platform Manager to lead our Paid Social & Display - Low Funnel Execution team. You'll oversee platform specialists, drive full-funnel campaign execution, and collaborate with strategy, analytics, and product teams to optimize performance through advanced attribution and feed management. This role requires a deep understanding of paid social and display ecosystems, multi-touch attribution systems, and how to use data-driven insights to refine campaign performance. This is a full-time position reporting to the Director, Performance Media, Paid Social & Display. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. This role requires your presence in Etsy's Brooklyn Office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of Etsy's Brooklyn Office Hub may be the first to be considered. Learn more details about our work modes and workplace safety policies here. What's this team like at Etsy? The Brand Marketing team helps buyers discover what makes Etsy special, fueling Etsy's growth via audience-centric storytelling and media placements, bringing the right message to the right audience, at the right moment. We collaborate closely and partner with teams such as Analytics, Product, and Engineering in order to automate and optimize global offsite experiences and programs at scale. What does the day-to-day look like? * Lead the strategy, execution, and optimization of large-scale paid social and display campaigns to improve ROI. * Manage and mentor a team handling campaign builds, QA, and performance tracking. * Own day-to-day execution for one key platform, ensuring campaigns are built, optimized, and scaled to meet performance goals * Partner with cross-functional teams to prioritize initiatives, streamline workflows, and ensure flawless delivery. * Translate platform insights into actionable strategies and creative guidance. * Foster collaboration, innovation, and continuous improvement through process refinement and automation. * Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law. Qualities that will help you thrive in this role are: * Proven Media Leadership: 5+ years driving performance for large-scale ($25M+) paid social and display campaigns, with a demonstrated ability to hit ROI targets. * People Leadership: At least 2 years of experience managing teams, with a passion for developing others and bringing out their best. * Hands-on Platform Expertise: Deep experience across major platforms (e.g., TikTok, Pinterest, Meta, Google Display Network, and emerging channels), including campaign building, optimization, and reporting. * Technical & Analytical Expertise: Familiarity with data tools such as Looker, Mobius, or Google Analytics, combined with knowledge of multi-touch attribution (MTA) models and partners. * Strategic Problem Solver: Ability to assess and communicate key risks and opportunities, influence creative strategy, and align media execution to business goals. * Collaborative Spirit: A natural collaborator who builds positive relationships across teams, drives alignment, and ensures shared accountability for outcomes. Additional Information What's Next If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about. Our Promise At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other characteristic protected by applicable law. If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.