Underwriting clerks supervisor job description

At EMC, you'll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company's success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees.
Essential Functions:
Supervises assigned underwriting team and enforces established guidelines and procedures Answers questions from assigned underwriting team and shares and explains recommendations for complex situations Coordinates with underwriters, marketing and branch management in the agency planning and review processes Manages existing and develops and fosters new agency relationships to grow profitable relationships and rehabilitate unprofitable and low growth relationships Meets with and educates agents to develop their understanding of EMC products, underwriting appetite, systems and services to help generate a flow of quality new business opportunities Monitors business decisions made by team to ensure that underwriters operate within set guidelines, authority limits, rate goals, and branch service directives while matching price to quality across the book of business

Education & Experience:
Bachelor's degree, preferably in insurance or business administration or equivalent relevant experience Six years of commercial lines underwriting experience CPCU designation or other underwriting-related designation(s) preferred Previous supervisory/leadership experience preferred

Knowledge, Skills & Abilities:
Excellent knowledge of underwriting and risk analysis Excellent problem-solving skills and the ability to make sound decisions Strong computer skills, including knowledge of Microsoft Office and social media Ability to work on multiple projects while meeting deadlines.Excellent written and verbal communication skills, including the ability to speak effectively before groups Strong leadership skills and ability to motivate team Ability to effectively communicate products, procedures, business planning and system information Exceptional customer service skills Occasional travel; a valid driver's license with an acceptable motor vehicle report per company standards will be required if driving

Our employment practices are in accord with the laws which prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.

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• Generous paid time off (PTO)
• Professional development opportunities (including a mentorship program)
• Educational assistance program, which covers up to $5,250 in educational costs per year
• Comprehensive health insurance plan (with vision and dental)
• No-cost health insurance plan available
• Life insurance
• 401(k) retirement plan with up to 6% company match and immediate vesting
• Healthcare and dependent care flexible spending accounts
• Short-term and long-term disability
• Company-sponsored social events
• Various committees to get involved in, which include our Diversity, Equity, and Inclusion Committee, Charitable Giving Committee, and Employee Wellness Committee

What you can expect:

The Underwriting Supervisor will assist leadership with establishing strategic growth and profitability objectives for the team and help to lead the underwriting efforts. Ensure continued relationship management with wholesale and program partners by ensuring communication and service from underwriters. Assisting the Division Leader with the establishment of underwriting authority limits of the underwriting staff, vetting of new customer opportunities, and collaboration with all business partners that support the division. Assist in the selection of underwriting staff. Train, develop, and coach ensuring regular communication and feedback.

What you will do:

• Take responsibility for underwriting a book of business, ensuring profitable growth.
• Assist with growth objectives, pricing objectives and profit improvement.
• Supervise the risk selection and underwriting process, reporting, and business development for the division.
• Take accountability for assisting with the auditing of the underwriters as well as the program partners so that any issues can be caught early and corrected.
• Assist leadership in collaborating with the company's Underwriting, Actuarial, Product, Systems, Claims, Finance, and Legal function for projects as needed.
• Supervise underwriting assistant(s); and maintain key contacts with customers
• Work with internal teams to grow the book of business while maintaining product health
• Work with leadership to monitor and oversee existing portfolio of business to develop action plans as needed.

What we look for:

• A minimum of 7 to 10 years' experience in underwriting with experience in the underwriting and marketing of General Liability and Property product lines; experience with Excess and Surplus risks preferred. Ability to lead the underwriting, pricing, and negotiation of small and medium account business in accordance with established guidelines, procedures and strategies.
• High energy, with a desire to be a team player capable of interacting with a variety of individuals internally and externally. Ability to communicate effectively with a variety of internal support departments.
• Developed technical knowledge of underwriting, product design, rating and pricing, with a proven record of profitable underwriting in a multi-line environment.
• Ability to maintain productive relationships with a wide variety of program administrators through periodic visitation, consistent communication of appetite, and ensuring excellent customer service and response time.
• Ability to analyze individual risks and provide underwriting solutions, through creativity and vision to design coverage that can appropriately respond to a specific line of business, class or customer need.
• Develop direct reports through continuous coaching of performance and setting goals and objectives.
• A positive attitude, with a sense of urgency directed toward the design of creative solutions, a customer centric approach, and motivating team members.
• Ability to travel periodically for agent visitation, underwriting meetings, etc.
• Bachelor's degree or equivalent experience

Global Indemnity Group celebrates and supports differences. We are committed to creating a diverse and inclusive environment for our employees, customers and communities we serve. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.