Underwriting service representative jobs near me - 1,622 jobs

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment". Job Title: Customer Support, Customer Service, Collection Representative Location: Columbus, OH 43219, USA Duration: 6+ Months (Contract to Full time conversion) Pay range: $19-19.17/hr. Job Description: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

We're Hiring: Call Center Customer Service Representative 📅 Contract: 6-12 months (Contract-to-Hire) 💲 Pay: $19.00-$19.16/hour Are you an experienced call center or customer service professional who enjoys helping customers and resolving issues in a fast-paced environment? This is an opportunity to support clients at a leading financial services organization, delivering high-quality account support and building long-term career stability. ✅ What We're Looking For: 1+ year of call center or customer service experience Experience handling high-volume inbound calls Strong communication, active listening, and problem-solving skills Comfort working with account information and following procedures Banking, financial services, or regulated industry experience is a plus Associate's or Bachelor's degree in Business, Finance, or a related field preferred, not required 💼 What You'll Do: Handle inbound calls to support customers with account-related inquiries Provide accurate, professional, and timely service Research, troubleshoot, and resolve customer issues Document all interactions clearly and accurately Meet individual and team performance metrics 🌟 Why Join Us? Work with a well-known financial institution Structured training and ongoing support Fast-paced, team-oriented call center environment Opportunity for contract-to-hire conversion based on performance Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. 👉 Apply now to take the next step in your customer service career!

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Member Advocate - Member Experience Center-Call handles member requests and provides exceptional member service, using product knowledge to recognize cross sell opportunities and refer to appropriate credit union specialists. Supervisory Responsibilities: No direct reports. Essential Functions: Effectively handle incoming calls, making sure all calls are answered within 2 rings, while ensuring established average speed of answer performance and abandon rate standards are met. Assist members with general inquiries, account management, routine account-related requests such as: account reconciliation, evaluation and explanation of products, service fee and overdraft charges, up to and including fee refunds, transfer of funds, stop payment requests, debit cards (i.e.: usage, limits and dispute processing), credit card and loan payment processing, account maintenance changes (i.e.: name/address, phone, etc.) check reorders and interaction with internal support departments and 3rd parties. Requirements Required Skills / Abilities: Demonstrated dedication to positive, member-focused service. Good interpersonal and communication skills to ensure member related issues are handled in a fair, consistent manner. Good organizational skills and attention to detail. Ability to work through member situations and provide effective and accurate resolutions. Good technical skills and ability to work with multiple systems. Ability to be available at 8:00am M-Sat. Available to work until 5:00pm M-W, 7:00pm Th, 6:00pm Fri, and 1:00pm Sat on a rotational basis. Education / Experience: High school diploma or equivalent. Two plus years of customer service experience, preferably within a financial institution. Diamond Credit Union complies with all laws related to equal employment opportunity. It is the policy of the Credit Union to not discriminate against any employee or applicant because of sex (including gender identity, gender expression, sexual orientation, pregnancy, and pregnancy related decisions). Diamond Credit Union will not engage in any discriminatory employment practices based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, or any other characteristics protected by law.

We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. Pay $18/HR (Monday-Friday Day Shift) Work Environment: In-office training for 10 weeks. After successful training this position will become work from home. Additional Info: Must have reliable transportation and home internet access Must have Long Term Care, Medicare, or Medicaid experience for this role Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Customer Service Representative Requirements: High school diploma, general education degree, or equivalent. Ability to stay calm when customers are stressed or upset. Comfortable using computers. Excellent communication skills and Microsoft Office Suite

As a Representative, you'll provide extraordinary care to our members, partners, plan sponsors and investment professionals. You will understand high-level product/plan and regulatory requirements to analyze and resolve general account, plan fees or plan inquiry questions will be key to success. Additionally, you'll effectively interpret and articulate marketing strategies when communicating with customers. Key Responsibilities: Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. Understands the different product suites, including current line-up and products no longer sold that still require servicing. Responsible for interpreting and applying all changes and enhancements to new and old products, based on the daily change communications. Identifies the question(s) behind the question to proactively offer consultative expertise and uncover the unstated need. Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our member better than anyone and use the information in a way that drives the relationship deeper. Follows all rules and regulations to ensure compliance with FINRA or other professional licensure requirements, Nationwide policies, firms, plan documents and state and local laws. Educates customers to ensure understanding of tax implications, penalties/surrender charges, death benefit protection, lifetime income, capital preservation and/or benefits pertaining to the plan/contract. Analyzes problems to determine proper course of action, striving for first time final resolution. When necessary, works with internal partners to resolve escalated issues. Integrates lean methodology into daily interactions through problem-solving meetings and team huddles. Develops and grows through monthly individual meetings with leadership to set in place a career path strategy. Setting goals and expectations to achieve success in the role as well as future opportunities. May perform other duties as assigned. Education: High school diploma or equivalent required. Undergraduate degree in finance, business administration, insurance, economics, communications preferred. License/Certification/Designation: ChFC, CLU, other industry designations desirable FINRA series 6 and/or 26 licenses preferred and may be required based on assigned product/line-of-business or distribution system. Experience: One year of experience in customer service, sales related occupations. Knowledge, Skills and Ability: Knowledge of various insurance products and the sales process. Solid understanding of the state and local laws necessary to understand the legal implications of certain product features in different states. Understands the consequences of not following the FINRA rules and regulations. Excellent verbal and written communication skills to effectively communicate with others. Proficiency with computers and common office software. Ability to understand general aspects of plan/contract and utilizes technology to enhance conversations with customers. Other criteria, including leadership skills, competencies and experiences may take precedence.

We are looking for a dedicated and empathetic Inbound/Outbound Call Center Representative to join our Patient Services team. In this role, you will be responsible for making inbound/outbound calls to an existing patient list to schedule doctor appointments. The ideal candidate will have excellent communication skills, a compassionate approach to patient interactions, and the ability to manage a high volume of calls efficiently. Key Responsibilities: Outbound Calling: Make a minimum of 25 outbound calls per hour to existing patients to schedule doctor appointments. Inbound: Take high volume incoming calls from patients to assist in scheduling doctor appointments. Navigate through multiple applications to answer insurance and account questions. Appointment Scheduling: Accurately book and confirm appointments based on patient availability and doctor schedules with a goal of setting a minimum of 125 appointments per month. Patient Interaction: Engage with patients in a courteous and professional manner, addressing their questions or concerns and providing relevant information about their appointments. Data Management: Update patient information, appointment details, and call outcomes in the company's scheduling and CRM systems. Documentation: Maintain accurate records of patient interactions and appointment status, ensuring all information is entered correctly and promptly. Compliance: Adhere to privacy regulations and company policies regarding patient information and appointment scheduling. Feedback and Improvement: Report any issues or patient feedback to the Call Center Manager to help improve processes and patient satisfaction. Performance: Maintain and exceed company metrics for outbound and inbound calls and appointments set. Qualifications: Experience: Previous experience in a call center or customer service role is preferred, particularly in a healthcare or insurance setting. Training will be provided. Communication Skills: Strong verbal communication skills with a focus on clear, compassionate, and effective patient interaction. Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and maintain a high level of productivity. Technical Proficiency: Familiarity with scheduling software and CRM systems is a plus; proficiency in data entry and technical aptitude use required. Attention to Detail: High attention to detail to ensure accuracy in scheduling and patient information. Empathy: Ability to approach each call with empathy and professionalism, particularly when dealing with sensitive patient information. Working Conditions: Schedule: Full-time. Flexibility in scheduling may be required based on call volume and patient needs. Hours are Monday-Friday between the hours of 8:30-6:00. There are occasional Saturdays based on Company needs Environment: Remote work environment. Noise Requirements: Must be able to provide and maintain a quiet, distraction-free workspace with zero background noise to ensure clear, professional-quality inbound and outbound calls.

The Customer Service Representative is responsible for delivering high-quality support to policyholders and prospective customers. This entry-level role ensures a positive customer experience by answering questions, resolving issues, processing policy updates, and providing accurate information in a timely and professional manner. Duties and Responsibilities: · Manage multiple tasks and priorities while efficiently navigating various systems to perform job functions. · Demonstrate a strong understanding of company procedures, processes, tools, and systems. · Take full ownership of customer accounts during the review and servicing process. · Maintain accurate internal records by archiving all necessary documentation and evidence. · Develop and maintain strong knowledge of company products, pricing, underwriting guidelines, and policy features. · Receive, investigate, and respond to all customer inquiries, concerns, and complaints in a timely and professional manner. · Request, track, and follow up on any missing or required information from customers. · Provide accurate quotations, pricing details, and policy information to new and existing customers. · Successfully complete the sales process in accordance with the company's regulatory requirements. · Answer incoming calls promptly, professionally, and courteously while maintaining excellent customer service standards. Job Requirements · High school diploma or equivalent required. · Active insurance license (Property & Casualty) · Bilingual skills are a plus (Spanish/English preferred). · Ability to learn and apply insurance guidelines, processes, and systems. · Ability to thrive in a fast-paced, high-pressure environment while maintaining accuracy and professionalism. · Proficient in Microsoft Office applications and comfortable handling phone communications with a professional disposition · Time-management skills · Customer-focused mindset with strong problem-solving skills · Previous customer service experience preferred. · Candidates are required to complete a basic computer proficiency and customer service skills test and achieve an acceptable passing score. Work Environment & Schedule · Standard schedule: Monday-Friday; Currently hiring for shifts between 5:00 AM and 6:00 PM MST and the schedule will vary depending on call center needs at the time of hiring. · In-office position and require on-site attendance for all scheduled shifts for Arizona. · Remote position available for out-of-state applicants only, and this position requires the schedule to accommodate Arizona time.

The Customer Service Representative supports Thermoid's customers by providing accurate product and service information, processing orders, resolving delivery and service issues, and coordinating closely with internal teams. This role requires strong verbal communication skills, confident phone interaction, and excellent time management to ensure daily tasks are completed accurately and on schedule. The ideal candidate is proactive, motivated, and eager to take on additional responsibilities to support team success. Principal Duties and Responsibilities: Customer Support & Order Processing • Answer customer questions by phone and email, requiring clear, confident verbal communication and a professional demeanor. • Process customer orders and respond promptly to sales and service inquiries. • Provide accurate quotes and lead times for new and existing products. • Maintain customer records with up-to-date account information. • Assist in resolving customer credit issues and documentation needs. Customer Outreach Responsibilities • Conduct proactive outreach, with an emphasis on phone-based communication, to follow up on open orders, quotes, delivery timing, backorders, and general service needs. This outreach is essential to driving excellence in customer service, strengthening customer relationships, and ensuring customers receive clear, timely, and accurate communication throughout the order lifecycle. • Document all outreach interactions accurately in D365 per established company standards. • Support Thermoid's Customer Outreach Program by completing required weekly outreach activities. Issue Identification & Resolution • Clarify customer complaints or delivery issues, determine root cause, and recommend the best solution. • Coordinate internally to expedite corrections, adjustments, or order updates, ensuring timely follow-up. • Initiate paperwork including credits, complaints, RMAs, and internal requests on behalf of customers. Administrative Responsibilities • Perform clerical tasks such as filing, data entry, correspondence, and document preparation for the sales and service departments. • Ensure accurate and consistent communication across Manufacturing Operations, Scheduling/Planning, Quality, Engineering, Finance, Sales, and Marketing. Performance & Team Responsibilities • Demonstrate strong time management and ensure daily tasks are completed consistently and accurately. • Work with a high degree of motivation and ownership; proactively seek opportunities to take on additional responsibilities that support the team. • Participate in improving workflow, customer experience, and cross-departmental communication as business needs evolve. Experience and Education: • Associate's Degree preferred; equivalent experience considered. • Minimum of two years of customer service experience preferred, ideally in a manufacturing or industrial setting. • Friendly, helpful, customer-focused approach with strong problem-solving skills. • Proven attention to detail, accuracy, and consistency in following procedures. • Strong time-management, task prioritization, and organizational abilities. Technical Skills: • Proficiency with Microsoft Office, especially Outlook and Excel. • Strong verbal and written communication skills; high comfort level handling phone-based customer interaction. • Ability to perform basic math and geometry calculations. • Experience with ERP or order-entry systems; ability to learn new systems quickly (D365 preferred but not required). • Solid administrative and documentation skills. Organizational Relationships: • Reports to: Customer Service Manager • Internal communication with: Manufacturing Operations, Quality, Planning/Scheduling, Engineering, Finance, Sales, and Marketing. • External communication with: Customers and distributors to maintain strong partnerships and support coordination. HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. HBD NOTICE OF COLLECTION - CALIFORNIA - December 2022 Please click on this link to view the notice.

At Christian Healthcare Ministries (CHM), we exist to glorify God, show Christian love, and serve members of the Body of Christ by sharing each other's medical bills. The Member Enrollment Representative (MER) plays a vital role in this mission by increasing membership through various communication channels while delivering exceptional member experience. The MER is responsible for converting sales leads into new memberships, guiding prospective members through the enrollment process, and ensuring that every interaction reflects CHM's core values and commitment to service excellence. WHAT WE OFFER Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Meet sales targets, goals, and performance expectations. Engage in inbound and outbound phone sales (no cold calling) to assist and guide prospective members through the enrollment process. Establish referrals, build relationships, and develop contacts with potential prospects. Respond promptly and professionally to prospective member calls and inquiries. Ensure delivery of high-quality, Christ-centered service. Address member questions, concerns, and provide thoughtful recommendations. Assist in retaining memberships when appropriate. Respond to emails, calls, and voicemail promptly. Clearly explain CHM guidelines, programs, and options to members. Offer suggestions for improvement to the Member Enrollment Supervisor and Team Leader. Maintain professionalism, empathy, and a positive attitude. Demonstrate strong communication skills in both phone and written correspondence. Uphold CHM's Core Values and Mission Statement in all interactions. Collaborate with other departments, including Member Services, Marketing, and Communications, to ensure seamless member experience. Gain a deep understanding of the Member Enrollment Team's structure and objectives. Input, track, and manage prospects using HubSpot and internal CHM systems. Develop ongoing relationships with prospects through consistent and intentional follow-up. OTHER FUNCTIONS Demonstrate Christian values and adhere to ethical and legal business practices. Support CHM initiatives and departmental goals as assigned. EDUCATION, EXPERIENCE & SKILLS REQUIRED Prior experience in online or phone-based sales (preferred). College education or equivalent work experience (preferred). Strong verbal and written communication skills, including professional phone and email etiquette. Proficiency in CHM guidelines, programs, and policies (training provided). Competence with Microsoft Office Suite and CRM tools such as HubSpot. Excellent organizational and time management skills with the ability to handle multiple priorities. Self-motivated, collaborative, and committed to teamwork. Strong problem-solving and conflict resolution skills. Willingness to ask questions, seek guidance, and support team initiatives. TRAINING & DEVELOPMENT New representatives will complete a structured training program designed to build a strong understanding of CHM's membership process, communication tools, and ministry values. Ongoing professional development and mentorship opportunities are also provided. WORKING CONDITIONS Must adhere to organizational policies and procedures as outlined in the employee handbook. Occasional travel may be required for ministry or business purposes. Flexibility to work hours between 8:00 a.m. and 6:00 p.m., based on department needs. Requires extended periods of sitting, working on a computer, and communicating by phone or email. Strong reasoning and problem-solving abilities to overcome objections and assist prospective members effectively. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

What we're doing Owning a home is a huge step in many people's lives, and is also a foundational part of building financial security and wealth. However, the tools and technology supporting homeownership today are antiquated, dependent on things like fax machines, handwritten documentation, and hours of manual review. We're here to change that. Vesta is the next-generation system of record to power the multi-trillion mortgage market. We believe that we are overdue for a core transformation - that in order to build a fully automated process and fully digital customer journeys, lenders will have to adopt a system of record platform that is modern, open, and orchestrated by best-in-class software workflows. Who we are Our founding team is no stranger to the complexities of the financial industry. As early employees at Blend, they spent years together focused on creating modern cloud infrastructure for banks. Now, with Vesta, they are transforming the mortgage industry by creating the most flexible, open, and automated origination experience, benefitting financial institutions and their customers. And, we're not alone. We've raised $55M from top tier investors, including Andreessen Horowitz, Bain Capital Ventures, Conversion Capital, Zigg Capital, and Index Ventures. Our team is small, but mighty. We are a collection of humans who value humility, empathy, self-awareness, and an orientation towards action. If this sounds like you and you're excited by the idea of getting in at the ground level to build the infrastructure that will power the future of the financial industry, we would love to hear from you! About the role As one of our mortgage process specialists at Vesta, you'll work closely with our product, engineering, design, partnerships, and implementations teams across a variety of mission critical projects. In this role, you can expect to: become a Vesta product expert, deeply understanding all functionality in the product. diligently document test cases with a high attention to detail. work with our partner integrations team to help map data across platforms and, configure and test our integrations. partner with our customer implementation team to create canonical configuration around all aspects of loan fulfillment workflows. stay in lock step with our engineering, product, design, and partner teams, keeping them updated on testing and integration status. be an indispensable part of delivering industry-changing software to our customers! Who you are You have 5+ years of mortgage underwriting experience across several mortgage types (e.g. conventional, FHA, VA, non-QM). You are technically inclined and a quick learner. An understanding of APIs, familiarity with MISMO and XML, and experience with tools like Postman a plus, but not required as long as you have a willingness to learn. You are curious and hungry to identify, triage, and help solve any problem you come across, big or small, and you're excited to apply your depth of knowledge across a variety of projects. You are a self starter and team player who's comfortable flexing across a variety of problems and you do so while keeping an eye towards detail and executing with precision. You're looking to join an early-stage team to build something BIG, something industry-changing, and you're excited about being part of that quickly-moving, fast-growing journey. Benefits and Perks Robust medical, vision, & dental coverage (~100% of employee premiums are covered) 401(K) plan offering Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!) Remote-first culture with hubs in New York & San Francisco Generous WFH & Wellness Benefits Monthly Doordash benefits Open & encouraged flexible time off Company offsites to get to know the team! Our cash compensation amount for this role is targeted at $100,000 - $135,000/yr. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. At Vesta, we believe that the only way we can tackle the challenging problems in front of us is by having diverse perspectives and an environment that promotes inclusivity. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As part of our onboarding process, we participate in the E-Verify program.

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we're not just building software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we're building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results - no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you'll feel right at home here. We're direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager's). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves - but if you're driven by meaningful work and real results, it's deeply rewarding. You'll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you'll thrive. If that energizes you, we can't wait to meet you. Where We Work: At Tekmetric, great work can happen anywhere - but great teams are built through intentional connection. Our hybrid model means no role is fully remote, offering flexibility while strengthening collaboration and alignment. We host team and company-wide offsites throughout the year to deepen connection and reinforce shared goals. Attendance is expected and fully supported. What You'll Do As a Payments Underwriting Specialist, you will be the primary gatekeeper of our payment ecosystem, evaluating the creditworthiness of diverse businesses across both card-present and digital environments. You'll leverage deep financial analysis and cross-departmental collaboration to approve new accounts while proactively monitoring our portfolio to mitigate fraud and risk. You will be responsible for: * Analyzing various applicants and business types in multiple credit card processing environments, both card-present and non-card-present. * Requesting and obtaining additional information from the necessary parties to complete the credit review process * Determining creditworthiness for small to large merchants, both new and established. * Handling a wide range of lending amounts, including standard and non-standard documentation. * Comprehensive review and analysis of individual and company reports, including Experian, Equifax, Dunn and Bradstreet, Lexis-Nexis, Tax Returns, Financial statements, etc. * Communicating confidently and effectively with merchants AND sales representatives as needed to obtain updated financial information or any other documentation needed. * Maintaining and monitoring the portfolio of merchants through monthly reports and evaluate/manage risk to identify suspicious merchant activity and mitigate fraudulent behavior and charges. * Working with department personnel to obtain historical data and feedback for the previous 12 months' account performance. * Recommending and developing enhancements, sources, and resources to assist in the credit review process. * Communicating effectively with internal company departments and multiple levels of management. * Being prepared to address production overflow, short staffing, or special projects. What You Bring: * Minimum two years of experience in an underwriting environment, with direct experience in credit card processing required * Demonstrated ability to assess merchant risk and creditworthiness across multiple business types * Clear, confident written and verbal communication, including requesting documentation from merchants * Attention to detail and strong analytical judgment * Ability to independently manage a high-volume application pipeline without sacrificing accuracy * Proven integrity and discretion when handling sensitive financial and personal data * Strong experience reviewing financial and identity documentation (bank statements, tax returns, business reports, credit bureaus) * The ability to adhere to the core working hours of 10am - 7pm Central Time * Direct experience with Stripe is considered a plus Why You'll Love Working With Us Health & Wellness That Have You Covered: * Enjoy the flexibility of remote work * Competitive base salaries that reflect your value. * Generous Paid Time Off, because we know you do your best work when you're well-rested. * Support for every stage of life-with paid maternity, parental bonding, and medical leave for you or your loved ones. * Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. * Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing in Your Future (and Present): * 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. * Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. * Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. * Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. * After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. * Keep growing with support for continuing education - we're invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

This highly specialized client facing General Liability position is responsible for agency marketing, risk selection, underwriting, pricing, cross-sell initiatives with other business units. Initially this position will gain and service new and renewal business as well as assist in the development of new products, which is critical as we build out the unit. This position will work independently with limited supervision requiring proven expertise in General Liability (preferably with Excess & Surplus Lines Experience) to be successful in role. Vetting of submissions - New and renewal business. Includes analyzing the risk, loss runs, exposures, terms, profit, and loss statements, emails, and calls with the brokers. Pricing tool and Quote / Binder workbook - completing the pricing tool and pricing of the accounts. Preparing quotes & binders to release to brokers. Figure out proper terms and exclusions that are unique to each account. Full negotiations with brokers and/or agents. Referrals to management - written referral regarding a risk outside of underwriters' authority. Marketing - Brokers/Agency in person and virtual visits. Endorsements - working with internal and external partners to make sure the proper endorsements are handled within guidelines. Work with corporate underwriting on writing and approval of manuscript endorsements. Cultivate existing and new relationships to support the goals of the business unit. Coordinate special projects as assigned. Maintain underwriting files and documentation to support the underwriting thought process. Assist the management team with mentoring, training, and development of other team partners. Serve as technical expert. EDUCATION Bachelor's degree preferred. Additional insurance certifications or designations are also preferred. Relevant combination of education and experience may be considered in lieu of degree. A minimum of eight years' experience required. Experience in underwriting with an insurance organization with demonstrated technical knowledge in one or more of the following areas: underwriting, marketing, loss prevention or similar knowledge that provides the necessary skills and abilities in the role. State licenses may be required. Continuous learning required, as defined by the Company's learning philosophy. QUALIFICATIONS Demonstrate superior judgment and analytical abilities to analyze risks and identify corrective action. Strong relationship management skills. Ability to work independently. Ability to work in a fast-paced environment while handling multiple tasks. Ability to take a lead role and/or assist in training and mentoring of others. Values the ability to work in a team friendly work environment. Thorough knowledge of the marketplace, departmental procedures, processes, and workflow. Ability to understand business needs and conceptualize and implement processes and procedures that support business strategies. Demonstrate ability to communicate our value proposition to the brokerage community. Ability to understand market trends, loss development and be able to deliver a tough message when needed. Demonstrate leadership abilities. WORKING CONDITIONS Work is performed in a virtual office and onsite office setting with no unusual hazards. Travel is required. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $137,900 and $231,000 (add 10% to this range for AK, CA, CT, DC, HI, IL, MD, MA, NJ, NY, WA). We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract. #LI-TM1 #FUW

This highly specialized client facing General Liability position is responsible for agency marketing, risk selection, underwriting, pricing, cross-sell initiatives with other business units. Initially this position will gain and service new and renewal business as well as assist in the development of new products, which is critical as we build out the unit. This position will work independently with limited supervision requiring proven expertise in General Liability (preferably with Excess & Surplus Lines Experience) to be successful in role. Vetting of submissions - New and renewal business. Includes analyzing the risk, loss runs, exposures, terms, profit, and loss statements, emails, and calls with the brokers. Pricing tool and Quote / Binder workbook - completing the pricing tool and pricing of the accounts. Preparing quotes & binders to release to brokers. Figure out proper terms and exclusions that are unique to each account. Full negotiations with brokers and/or agents. Referrals to management - written referral regarding a risk outside of underwriters' authority. Marketing - Brokers/Agency in person and virtual visits. Endorsements - working with internal and external partners to make sure the proper endorsements are handled within guidelines. Work with corporate underwriting on writing and approval of manuscript endorsements. Cultivate existing and new relationships to support the goals of the business unit. Coordinate special projects as assigned. Maintain underwriting files and documentation to support the underwriting thought process. Assist the management team with mentoring, training, and development of other team partners. Serve as technical expert. EDUCATION Bachelor's degree preferred. Additional insurance certifications or designations are also preferred. Relevant combination of education and experience may be considered in lieu of degree. A minimum of eight years' experience required. Experience in underwriting with an insurance organization with demonstrated technical knowledge in one or more of the following areas: underwriting, marketing, loss prevention or similar knowledge that provides the necessary skills and abilities in the role. State licenses may be required. Continuous learning required, as defined by the Company's learning philosophy. QUALIFICATIONS Demonstrate superior judgment and analytical abilities to analyze risks and identify corrective action. Strong relationship management skills. Ability to work independently. Ability to work in a fast-paced environment while handling multiple tasks. Ability to take a lead role and/or assist in training and mentoring of others. Values the ability to work in a team friendly work environment. Thorough knowledge of the marketplace, departmental procedures, processes, and workflow. Ability to understand business needs and conceptualize and implement processes and procedures that support business strategies. Demonstrate ability to communicate our value proposition to the brokerage community. Ability to understand market trends, loss development and be able to deliver a tough message when needed. Demonstrate leadership abilities. WORKING CONDITIONS Work is performed in a virtual office and onsite office setting with no unusual hazards. Travel is required. The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. Pay Range - Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $137,900 and $231,000 (add 10% to this range for AK, CA, CT, DC, HI, IL, MD, MA, NJ, NY, WA). We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract. #LI-TM1 #FUW

Our client is seeking a highly skilled Underwriting Specialist with deep experience in merchant underwriting-ideally in environments involving ISO and ISV partnerships. This role is perfect for someone who can operate independently, make sound frontline risk decisions, and manage fast-moving, partner-driven underwriting workflows with confidence. You'll review new merchant applications, evaluate financial and risk profiles, enforce compliance standards, and collaborate closely with Sales and external partners. This is a high-impact role with significant autonomy and visibility across the organization. What You'll Do Review and underwrite merchant applications by evaluating business models, financials, credit reports, and compliance checks. Apply underwriting criteria to determine risk levels, required conditions (reserves, limits), and approval/decline decisions. Serve as the primary underwriting point of contact for ISO and ISV-driven referrals. Communicate underwriting decisions clearly to Sales and Account Managers, providing rationale and next steps. Ensure every decision is fully compliant with industry regulations and internal risk policies (e.g., NACHA, card network rules, KYC/AML). Conduct due diligence, including identity verification, OFAC/MATCH checks, and bank account validation. Identify prohibited or high-risk business types early and escalate as needed. Help refine underwriting procedures to support operational efficiency and evolving business needs. Participate in underwriting case reviews and collaborate on account updates. Maintain accurate documentation and defend underwriting decisions using risk-based rationale. Stay current with underwriting trends, tools, and best practices. Complete other related tasks as assigned. What We're Looking For Minimum Qualifications Bachelor's degree in an analytical field (mathematics, statistics, economics) or equivalent experience. 2-4 years of merchant underwriting or risk analytics experience. Preferred Qualifications Underwriting experience within fintech, payments, or financial services-particularly ACH, eCheck, or card-processing environments. Experience working within an ISO/ISV underwriting ecosystem. Familiarity with NACHA rules or Regional Payments Associations. Relevant certifications (CPP, AAP, APRP, ACAMS) are a plus. Skills & Abilities Strong analytical and problem-solving skills. Solid understanding of merchant risk, financial analysis, and underwriting tools (credit bureaus, MATCH, bank statements, scoring systems). Working knowledge of NACHA guidelines, payment regulations, and fraud/compliance frameworks. Ability to communicate complex risk decisions clearly. Proficient in Salesforce and Microsoft Office Suite. Highly organized, excellent written and verbal communication skills. Comfortable working independently in a remote environment. Work Environment Remote Work Requirements Dedicated, quiet workspace Reliable high-speed internet Ability to collaborate daily through virtual tools Regular communication with Underwriting and Sales teams Physical Requirements Extended periods of computer-based work Reasonable accommodations available upon request Benefits: Our client offers a competitive and comprehensive benefits package, which includes: Competitive salary Health, dental, and vision insurance (individual & family) Short-term and long-term disability 401(k) with employer match Generous Paid Time Off (PTO) Equal Opportunity Statement Our client is an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, identity, age, national origin, veteran status, or disability status. Reasonable accommodations are available throughout the application process.

CK Specialty Insurance Associates is a rapidly growing, independently owned wholesale insurance brokerage committed to providing innovative and customized insurance solutions to retail agents and brokers across the country. Founded with a strong entrepreneurial spirit, CK Specialty was built on the foundation of speed, service, and partnership with our retail agents. Traits that remain at the core of everything we do. Since our inception in 1998, we have grown into a respected name in the Excess & Surplus (E&S) marketplace. We focus on a wide range of commercial and personal lines, offering access to top-rated carriers and niche products that meet the unique needs of today's insurance buyers. At CK Specialty, we operate with a 120% mentality; always going above and beyond in how we serve our clients, partners, and each other. We value precision, reliability, organization, and speed, which is why our team lives by the acronym PROS. We're a company for self-starters, problem-solvers, and professionals who want to be part of something fast-moving and impactful. Why Join CK Specialty? Supportive, high-energy team culture Room for growth and career development in a fast-scaling company Strong leadership that invests in training and development A voice at the table - your ideas matter here Whether you're new to the insurance industry or bringing years of experience, CK Specialty is a place where your contributions can make a real difference. We're proud of our track record, but even more excited about what's ahead. What You'll be Doing The Associate Underwriter plays a critical role in supporting the underwriting team by reviewing, processing, and analyzing insurance applications in accordance with company guidelines and state regulations. This entry- to mid-level position is ideal for someone with strong attention to detail, excellent organizational skills, and an eagerness to learn the full underwriting process. The Associate Underwriter will work closely with senior underwriters, brokers, and internal teams to ensure accurate, timely, and compliant policy issuance. Key Responsibilities Review and evaluate insurance applications and supporting documentation for completeness and accuracy. Assist in assessing risk exposures and determining eligibility in line with underwriting guidelines. Prepare and process quotes, binders, endorsements, and renewal documentation for underwriter approval. Communicate with brokers, agents, and clients to obtain required information and clarify submissions. Ensure accurate and timely data entry into underwriting systems and CRM platforms. Support compliance efforts by assisting with surplus lines tax filings, state reporting, and other regulatory requirements. Monitor pending submissions, track deadlines, and follow up on outstanding items to maintain workflow efficiency. Review inspection reports, flag discrepancies, and escalate underwriting concerns as needed. Collaborate with internal teams including: operations, policy services, and accounting, to resolve issues and support client needs. Participate in training programs and professional development to expand underwriting knowledge and career growth potential. Requirements Required Skills Proficient in computer applications and documentation management. Strong verbal and written communication skills. Excellent organizational and time-management abilities. Analytical and critical thinking skills with strong attention to detail. Ability to learn quickly and adapt to a fast-paced environment. Positive attitude and commitment to continuous growth and professional development. Intermediate-level knowledge of insurance products/coverage, underwriting, pricing, risk selection, market segments and marketplace Ability to apply underwriting/appetite, tools, systems, and resources to achieve goals and solve complex problems Experience & Education High school diploma required; college degree preferred but not mandatory. Minimum 2 years of experience desk underwriting in excess and surplus insurance Plus to have experience with Lloyd's of London, Penn America, MUSIC, Century Surety, and Core Specialty Benefits Career Growth & Advancement This role provides a structured career path, including: Licensing and industry education to advance into an Production Underwriter or Broker position. The opportunity to build a book of business and develop a team with residual commission earnings. Exposure to a dynamic and fast-growing company, offering long-term financial independence and career flexibility. Benefits 401(k) retirement plan Health, dental, and vision insurance Generous Paid Time Off, Vacation, and Sick leave Tuition reimbursement Disability insurance Remote work flexibility

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Underwriting Support Specialist to join our Workforce Benefits Division. This role is 100% remote. You'll stay connected to Pacific Life from your home office. How you'll help move us forward: Must be able to generate accurate manual rates for group insurance products, ensuring compliance with established policies, procedures, and guidelines Review the quote submission to determine what is being requested and ensure all required info has been provided; follow-up on missing information; over time learn what can be quoted with assumptions vs what is absolutely required Ensure accurate formatting of census data, extracting key information for rating Review plan design information to match in-force plan designs and/or alternates as requested based on a review of Requests for Proposal, Benefit Summaries, complex contracts, and/or internal systems Accurately evaluate SIC classifications for Employer Groups Partner closely with Underwriting to meet or exceed turnaround time based on broker due dates Consult with Underwriters for signoff on non-standard and/or complex plan design requests Works on cases of all sizes, all products, with varying degrees of complexity Provide support to peer group for high volume transaction periods and during absences Partner with other teams to provide support across the organization during high demand May assist with building new business proposals, in-force business, and/or renewals The experience you bring: Critical thinking skills, with an ability to effectively analyze and solve problems Ability to prioritize, organize, complete multiple tasks and accurately handle a high volume of work in a fast-paced environment Balance of math skills with the ability to read contracts and identify pertinent data Operate with a high sense of urgency, meet/exceed deadlines and productivity targets Strong verbal and written communication skills Highly motivated and proactive, with the ability to work well independently and within a team Strong attention to detail with a keen focus on quality and accuracy Strong customer service skills, willingness to help across the team Willingness to adapt to a rapidly changing environment What makes you stand out: High school diploma or GED required 0-2 years of progressive experience in customer service and/or employee benefits., or equivalent college level coursework preferred Familiarity with Microsoft applications such as, Teams, Outlook, Word and Excel, as well as Salesforce Availability to work between 5:00 am and 5:00 pm PST, Monday through Friday, with flexibility to cover non-standard shifts as needed, given advance notice #LI-SD1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $21.81 - $26.65 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Job DescriptionOur client is expanding their Commercial P&C Insurance footprint in Idaho and seeking to add a Field Commercial Lines Underwriting Specialist. This person will primarily be responsible for driving New Business throughout the territory while managing and cultivating agency relationships. The ideal candidate will be a strategic thinker with excellent analytical skills and experience underwriting Commercial Lines products (GL, Auto, WC, and Property). This position offers a flexible remote schedule with occasional travel within a designed territory.Key Responsibilities Underwrite and manage a portfolio of commercial lines accounts to meet profitability and growth objectives. Review new and renewal submissions for coverage, pricing, and acceptability in accordance with company guidelines. Build and maintain strong relationships with independent agents and brokers to generate new business opportunities. Provide exceptional service and support to agency partners, including training and guidance on underwriting processes. Conduct agency visits to assess books of business, identify growth opportunities, and deliver market insights. Collaborate with internal teams - including product management and claims - to ensure effective policy management. Monitor market trends and the competitive landscape to adjust underwriting strategies and achieve business goals. Ensure compliance with all regulatory requirements and company standards. Qualifications 4 - 7+ years of Commercial Lines Field / Production Underwriting experience In-depth knowledge of commercial insurance products, coverages, and underwriting principles. Strong interpersonal and communication skills, with the ability to build lasting agency relationships. Bachelor's degree in business, finance, insurance, or related field preferred. Salary & Benefits $115,000 - $140,000 annual base salary + lucrative bonus potential Comprehensive benefits package including health, dental, vision, life, and retirement plans Generous PTO plan Flexible schedule with remote work options Collaborative and supportive work environment