UniBank Jobs

We have a Unique opportunity for a mid-career level professional to join our team as a Commercial Banking Officer. We're looking for someone with a passion for exceptional customer service, who thrives in an environment where no two days are ever the same and who is driven to help grow the business. We are a team that is committed to the role and purpose a bank plays in the community, focused on achieving results in an ethical manner, enjoy rolling up our sleeves working alongside each other, and we believe you never stop learning. If being in a position where you know your contributions make a difference is what you've been looking for, then come join us! Position Overview As our new Commercial Banking Officer, you will originate and service both commercial & industrial loans and commercial real estate loans. Essential Duties Ability to work with a high degree of independence and autonomy, participate in developing and implementing the commercial lending activity of the Bank in the solicitation and administration of commercial loans (C&I and CRE), ensure compliance with Bank's lending policy and established goals and objectives. Cross-sell UniBank products and services. Negotiate loan proposals with existing and prospective customers with limited supervision. Initiate and carry out business development program to promote Bank's commercial lending capabilities. Analyze proposed loans for credit worthiness, risk, and prudent structuring through detailed analysis of all required financial information, integrating relevant external factors such as management, market, industry, and economic climate into the decision -making process. Approve loans and address structuring issues within limits of lending authorities established within the Bank's loan policy. Prepare and review pre and post-closing commercial loan documentation to ensure timely and accurate receipt of credit and all other required documentation. Monitor performance of assigned commercial loan portfolio. Maintain and participate in ongoing program of credit administration including customer visitations, covenant reviews, dictation, and file maintenance to ensure adherence to Bank's loan policies and procedures supporting a sound credit administration function. In conjunction with the Senior Lender, participate in planning and executing loan workout strategies with problem credits including working with attorneys and workout personnel. Keep abreast of ongoing developments in the fields of finance, banking in general, and commercial lending in particular. Represent the Bank within the community by participating in various business, civic and service organizations. Other duties as assigned. Education, Training and Work Experience Bachelor's Degree required; MBA preferred. Minimum five to seven years C&I and/or commercial real estate lending experience required. Must have proficient computer skills, and excellent interpersonal, organizational, verbal and math skills. Must be able to work independently, make decisions, handle multiple projects simultaneously and use discretion in setting priorities. Valid drivers' license along with the ability and willingness to travel to various sites required. Demonstrated ability to handle challenging situations with poise and tact. Strong and effective customer service skills, with professional and courteous style of communication. About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses, and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify

For those seeking to deliver the latest financial solutions rooted in trustworthy, high-quality service, Charlesbridge, a mutual bank holding company, provides operational support, resources, legacy, and innovative thinking to financial institutions so they can deliver a suite of flexible, personalized solutions designed to meet the evolving needs of our clients and our communities. Our local roots, dedication to the communities we serve, loyalty to our people, and commitment to excellence ensure that we remain a trusted partner in an ever-evolving financial journey, today and tomorrow. While our employees are committed to helping our clients, we are committed to our employees. To support our employees, we offer a competitive benefit package with Medical, Dental, Vision, Flexible Spending, Tuition Reimbursement, Childcare Subsidy, Retirement, Life Insurance, and many other benefits. The Director of Loan Operations is a senior leadership position responsible for the overall management of Loan Operations and Servicing of the Company's loan portfolios reporting to Chief of Banking Operations. Director has full management responsibility of multiple teams spanning both consumer and commercial disciplines, including management of people of varied levels and expertise, budget and planning, and further including performance evaluation, compensation, hiring, and budget recommendations. This role will be responsible for providing guidance to colleagues, building strong alliances with business partners, taking point on issue resolution, and establishment of appropriate controls over core systems to reduce errors and increase operational efficiency. This role requires an in-depth understanding of operational functions supporting multi-business disciplines including, Mortgage (held for sale and portfolio), Home Equity, Consumer Collections, Commercial (including CRE and C&I), Small Business. These functions include loan funding and booking, loan servicing, investor services and loan sales, escrow, insurance, collateral maintenance, charge-offs (both commercial and consumer), financial reporting and data integrity. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage all operational and servicing support functions for the Company's Consumer, Commercial and Small Business loan portfolios. This includes back end life-cycle of all loans in a complex loan environment, including servicing of CRE and C&I. Manage all operational and servicing support functions for the Company's Consumer loan portfolios including Mortgage (portfolio and held for sale) and HELOC. This includes back-end life cycle of all loans. Manage all operational support of Mortgage Investor Services to ensure prompt payment and delivery of required documentation to investors in accordance with established guidelines. Senior oversight of Consumer Collections Department. Develop, implement and manage strategic goals of the Loan Operations Department measured by established KPI's. Oversee all aspects of the loan operations (portfolio and sold), including, new loan accounts (funding and on-boarding), loan advance requests, payments and reconciliations, tax and insurance escrow analysis and administration, investor services, swaps, letters of credit, collateral, account reconciliation. Identify, develop and implement process improvement efficiencies across areas of responsibility. Leverage innovation and resources to achieve measurable results. Manage all applications utilized within areas of responsibility, including upgrades, fixes, enhancements or conversions as needed for growth or functional capacity. Maintain and demonstrate proficiency with loan software applications (FIS IBS, FCM, Encompass, Abrigo and nCino). Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance. Prepare operating budget and manage the budget effectively. Interview, hire and train employees; planning, assigning, and directing work; employee performance management; address complaints and resolving problems. Develop colleagues through coaching. Identify individual skill sets, maximize utilization of strengths and develop skill sets. Ensure proper segregation of duties, develop and maintain work flows for all stages of loan input and verification procedures for all processes. Senior point of contact for Internal Audit, Compliance, Portfolio and Enterprise Risk. Maintain working knowledge of and adherence to all State and Federal Banking Regulations to ensure compliance, including, but not limited to CFPB, CRA, Fair Debt Collection, Fair Lending, FCRA/FACT, flood, foreclosure laws, GLBA, HPA, RESPA, FNMA, FHLMC, SBA, Mass Housing and other MA and RI general laws. Stay informed of new regulations and policies ensuring necessary changes or recommendations are implemented. Complete all internal Company training as assigned and required. Adhere to the Company's privacy and data security policies including but not limited to safeguarding of sensitive information and complying with relevant regulations to protect non-public information. Exhibit the ability and desire to embrace and enhance the Company culture. SUPERVISORY RESPONSIBILITIES The Director of Loan Operations is a senior leadership position responsible for the overall management of Loan Operations and Servicing of the Company's loan portfolios reporting to Chief of Banking Operations. Consider this description to be the foundation of your job, not its boundaries. Expect to participate in internal and external training sessions and activities not described here which enhance the quality of service to the client. Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree required. 10+ years of experience of strong operational management experience. Established knowledge of both Commercial and Consumer Loan Servicing. Proven ability to establish strong business partnerships in a fast paced, dynamic environment. Successful track record as manager of managers, as well as manager of individual contributors. Ability to inform, educate and influence employees to support corporate goals and objectives. Established excellence in business unit project management, including analytical and research skills with a demonstrated ability to manage projects from inception through completion. Superior written, verbal and presentation skills to communicate effectively with a wide range of employees, internal departments and external customers. Strong technology skills, including knowledge of loan products and loan system applications. Proven ability to drive process improvement initiatives. SKILLS Basic knowledge of the banking and financial services industry including federal laws and regulations Willingness to gain new knowledge and technical skills. Intermediate typing skills to meet the production needs of the position. Intermediate math skills: the ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals; locate routine mathematical errors; compute rate, ratio, and percent, including the drafting and interpretation of bar graphs. Exceptional verbal, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, read, analyze, and interpret documents and professional journals, understand procedures, write reports, correspondence, and procedures, speak clearly to customers and employees. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk; use sufficient hand, arm and finger dexterity or feel objects, tools, or controls. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. KEY POINTS Charlesbridge is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, gender, sexual orientation, age, marital status, national origin, physical or mental disability, veteran or disability status, gender identity, or expression, citizenship, genetic information, ancestral origin, military status, pregnancy, childbirth, and or conditions relating to pregnancy or any other related medical conditions or any other status protected by Federal, State or local laws. Here at Charlesbridge, we strive to foster a culture where every voice is valued and where employees have a sense of belonging and connection with each other. We are dedicated to creating a work environment that understands, supports, and welcomes diverse perspectives and backgrounds. Together, we will create an inclusive and culturally competent and supportive environment where employees model behavior that enriches both Banks and the communities we support. EOE/F/M/Vet/Disabled Salary Description $155,000 - $190,000

Since 1871, Brookline Bank has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. We have branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances throughout Massachusetts. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations. With locations across Greater Boston and the North Shore, we make banking easy and convenient. What is our most valuable asset? Our employees! We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. In today's competitive market, we know that you have a choice of employer so our goal is to attract and retain the best talent. We offer competitive pay, opportunities to grow, an authentic and welcoming environment and excellent benefits which include comprehensive medical, dental and vision plans, tuition reimbursement, and a matching 401k. We are currently seeking a Sr. Lending Assistant to join our Commercial team. This position will performs administration of commercial loans for the Commercial Banking department. Ensures that loans are processed in a timely manner; internal and external customer service is maintained at a high level; and bank standards practices and procedures are followed. Excellent computer skills and business writing skills are required. Principal Duties and Responsibilities * Assists with the processing of loan approvals, including the coordination of Management Loan Committee and Board Credit Committees. * Supervises, trains and coordinates the activities of the commercial lending assistants. * Assists lenders with closings, including coordination of documentation, preparation of the loan files, funding of the loan and establishment of deposit accounts. * Provides a high level of customer support to clients, lenders, internal departments and others to ensure a high quality experience. * Perform administrative duties, including the preparation of correspondence, presentations, and stocking and ordering of office supplies. * Assists with coordinating with the compliance department to ensure that all reports, files and procedures are effectively utilized. * May require supporting the Division Executive with the coordination of meetings, events and presentations. Job Specifications (Knowledge, Skills, and Abilities Required) * A minimum of three (3) years of experience in Commercial Lending, Loan/Deposit Operations. * Excellent oral and written communication skills. * Working knowledge of bank products, primarily commercial lending. * Experience with the Microsoft Office suite software programs. * Knowledge of the bank's credit policy, particularly as it pertains to the approval process. Behavioral Skills * Consistently demonstrate behaviors associated with Brookline Bancorp's Core Four values: adaptability, accountability, leadership, and teamwork. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description is subject to change at any time.

We have a Unique opportunity to join the UniBank team as part of the 2025 Commercial Banking Rotation Program. This position reports directly to our Chief Lending Officer and will work closely with other teams across the Bank. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about learning new things, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for - then come join us! Important Dates Application portal will be open January 2025 Applications will be received until March 28, 2025 Final decisions will be made by April 18, 2025 Offers must be accepted by May 9, 2025 Position Overview The Commercial Banking Rotation Program is a 2-3-year rotational program designed to help you launch a challenging, accelerated and rewarding career. You'll have the tools to build a strong foundation in Commercial Credit Analysis, Commercial Risk Management, Commercial Relationship Management and other various functions and products offered to our customers. Throughout your rotations, you'll be an integral part of the team and have a wide variety of hands-on experiences. You'll develop a thorough understanding of commercial banking and risk management, while learning the fundamentals of relationship management, underwriting and portfolio management. Ongoing training will provide an in-depth look into critical teams and support functions, offering you a unique perspective across the Bank. You'll receive ongoing mentorship and career development from seasoned leaders and executives across UniBank, helping you build the necessary skills, competencies and experiences to accelerate your career. Challenging team and individual projects, client interaction and broad business exposure, will allow you to develop a strong foundation in financial & credit analysis, relationship management & sales while you grow as a leader in the financial services industry. Credit Rotation Formal credit training takes place with our Credit Administration team. As part of the on-the-job credit training, you will perform the following underwriting responsibilities: Prepare loan approval packages, in partnership with Commercial Banking and Sr. Credit team members for credit decisioning. Provide complete analysis of loan approval packages for new credit requests, as well as annual reviews of existing relationships, utilizing the various underwriting methods as established by Credit Administration. Analyze financial information to identify key strengths, credit risks, and mitigating factors associated with credit requests. Determine appropriate loan structures and banking solutions to meet customer needs. Monitor credit exposure for portfolio relationships. Participants will also be enrolled in the Credit Apprentice Training Program sponsored by the MA Bankers Association. Lending Rotations The Lending Rotations take place with our Business Banking, Commercial Banking and Commercial Portfolio teams. Associates will demonstrate their credit and sales skills, with direct involvement in the prospecting and loan approval process. Specific responsibilities include: Working with assigned group to analyze/structure debt facilities, conduct relationship reviews, create marketing plans, identify ancillary product opportunities, and conduct industry research. Observing and participating in prospect and customer calls. Observing and participating in sales, workload, and loan committee, meetings. Learning risk mitigation processes and understand various aspects of risk and compliance. Gaining an understanding of loan documentation and the loan closing process. Developing an understanding of the full breadth of UniBank's products and services offerings. Education, Training and Work Experience Bachelor's degree in Business related field required. Strong preference for Finance or Accounting major or concentration. Professional experience in financial, credit, or statistical analysis, and/or statement spreading and assessing companies through internships, part-time or full-time work, and/or extracurricular activities preferred. Excellent verbal, written and interpersonal communication skills. Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems. Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment. Must be self-motivated with strong initiative, accountability, and attention to detail. NOTE: This position overview is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization. About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are UniBank. Bank Different. Bank Unique. This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in e-verify

Job Details Operations Center - Worcester, MADescription Job Title: Marketing Intern Status: Hourly, Non-Exempt Department: Marketing Duration: Summer 2025 Hours: Full-time, 37.5 hours per week About Us: Established in 1928 and driven by a goal to make life more comfortable for our community, Webster First Federal Credit Union has grown to an over one-billion-dollar financial institution, serving over 90,000 members across our banking and lending services. Our mission is to leverage who we are as a credit union to empower our members to live their best financial lives. We focus on members, not profits, and our values of strength, exceptional service, and “New England authenticity” are at the heart of everything we do. We can't do it without an exceptional workforce! With approximately 250 employees spread across 15 locations in Massachusetts, Webster First Federal Credit Union is committed to empowering a diverse and inclusive workforce that is representative of the community we serve. Our members come from all walks of life and, not unintentionally, so do our staff. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes us stronger. Summary: As a Marketing Intern, you will gain hands-on experience across multiple areas of marketing, including content creation, social media, digital marketing, and brand development. This internship is perfect for students looking to apply their creativity and analytical skills in a real-world setting while learning from experienced marketing professionals. You will have the opportunity to work on real projects, contribute ideas, and see the impact of your work on our brand and member engagement. Key Responsibilities: Assist with social media campaign planning, development, content creation, scheduling, and measurement across platforms. Support graphic design and collateral development for marketing campaigns and internal communications. Help create and edit email campaigns, blog posts, and website content. Assist in event planning and promotional materials for community outreach and member engagement initiatives. Track and report on marketing performance metrics to measure campaign effectiveness. Assist with general marketing operations and administrative tasks as needed. Promote overall BSA Compliance by adhering to all BSA and OFAC Regulations specific to job function and by assisting BSA Department as necessary with any departmental function specific items and; Will actively promote the security and privacy of member and employee information through adherence to both information security and physical security policies, procedures, and governing regulations. Training will be completed at least annually for Information Security topics, BSA, and GLBA; annual BSA training will be position specific. Annual training will also include courses on any of the following regulations as they relate to the position described herein: SAFE ACT, Regulations B, C, D, E CC, DD, and Z as well as any training deemed necessary to promote adherence to applicable regulatory requirements. Qualifications / Requirements: Strong written and verbal communication skills. Creativity and attention to detail in design and content creation. Basic proficiency in Canva, Adobe Creative Suite (Photoshop, Illustrator, InDesign), or similar design tools (preferred but not required). Familiarity with social media platforms (Facebook, Instagram, LinkedIn, X) and scheduling tools. Interest in branding, advertising, and digital marketing. Strong organizational and time management skills. Ability to collaborate in a team-oriented environment. Education & Experience: Currently pursuing a degree in Marketing, Communications, Business, Graphic Design, or a related field. Prior internship or project experience in marketing is a plus but not required. Physical Demands & Work Environment: This role primarily takes place in a professional office environment and involves sedentary work, at a desk or teller station, using a computer, and engaging in phone or video conversations. The noise level is generally moderate. Employees may need to sit or stand for extended periods, move about the office, and occasionally lift, push, pull, or carry items up to 20 pounds. Some repetitive motion including movements (motions) of the wrists, hands, and/or fingers. Employees are required to have visual acuity to perform activities such as transcribing, viewing and using a computer, and reading documents, as well as the ability to communicate verbally with colleagues, supervisors, members, and visitors. Reasonable accommodations will be provided as needed.

Job Details Operations Center - Worcester, MA Full Time Entry LevelDescription Established in 1928 and driven by a goal to make life more comfortable for our community, Webster First Federal Credit Union has grown to an over one-billion-dollar financial institution, serving over 90,000 members across our banking and lending services. Our mission is to leverage who we are as a credit union to empower our members to live their best financial lives. We focus on members, not profits, and our values of strength, exceptional service, and “New England authenticity” are at the heart of everything we do. We can't do it without an exceptional workforce! With approximately 250 employees spread across 15 locations in Massachusetts, Webster First Federal Credit Union is committed to empowering a diverse and inclusive workforce that is representative of the community we serve. Our members come from all walks of life and, not unintentionally, so do our staff. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes us stronger. Summary: As a Call Center Representative, you'll be the first point of contact for members, assisting with a wide range of banking needs over the phone and online. Success in this role requires strong multitasking skills, attention to detail, and a commitment to high-quality service in a fast-paced environment. This is a great opportunity for someone with previous banking experience who enjoys problem-solving, collaborating with a team, and delivering excellent member support. We offer career growth, ongoing training, and a supportive team environment where your expertise will make an impact. Essential Duties and Responsibilities: Assist members via phone, email, and occasional webchat with: Account maintenance (address changes, stop payments, check orders, fee reversals, etc.) Basic debit card services, including PIN resets, limit increases, and travel notifications Deposit account inquiries (balances, transactions, and history) Online banking support (logins, password resets, eStatements, Cash Edge, stop payments, bill pay, and general inquiries) Loan inquiries and referrals Collaborate with other departments within the Operations Center to ensure a seamless service experience Work closely with branch employees, answering internal questions and helping with member issues Handle multiple requests at once while maintaining accuracy and professionalism Occasionally assist at the front desk when needed Pull and review reports for account updates and member needs Qualifications/Requirements: Previous banking experience required (credit union or retail banking preferred) Strong verbal and written communication skills, with the ability to present information clearly Excellent customer service skills, with the ability to handle member inquiries professionally Strong problem-solving abilities, including data collection and analysis Basic math proficiency (addition, subtraction, multiplication, division) using whole numbers, fractions, and decimals Proficiency in Microsoft Office and the ability to learn new banking systems Ability to follow written and verbal instructions accurately Strong multitasking skills-able to manage multiple inquiries and systems at once Ability to be available for work punctually, and as scheduled. Education/Training Experience: High school diploma or GED required. At least one year of experience in a credit union or banking role required. Physical Demands & Work Environment: This role primarily takes place in a professional office environment and involves sedentary work, at a desk or teller station, using a computer, and engaging in phone or video conversations. The noise level is generally moderate. Employees may need to sit or stand for extended periods, move about the office, and occasionally lift, push, pull, or carry items up to 20 pounds. Some repetitive motion including movements (motions) of the wrists, hands, and/or fingers. Employees are required to have visual acuity to perform activities such as transcribing, viewing and using a computer, and reading documents, as well as the ability to communicate verbally with colleagues, supervisors, members, and visitors. Reasonable accommodations will be provided as needed.

We have a Unique opportunity to join our team as a full-time Relationship Banker based in our new Worcester Branch location across from Polar Park! We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about forming relationships with customers, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for - then come join us! Position Overview: Responsible for all customer service duties including sales and relationship management, while reaching or exceeding established goals. Master the UniBank delivery process and product knowledge to develop customer relationships by performing the following essential duties. Primary Accountabilities: Continually exceeds customer service expectations by offering excellent service, including greeting customers, smiling, using their name and building rapport with customers designed to generate customer loyalty. Serve as customers' single point of contact on all UniBank products and services. Services customers by processing a variety of teller and platform transactions quickly with minimal or no errors according to established bank policies. Cross sells products and services and makes appropriate referrals to other staff members and departments to ensure customer needs are met. Verifies all transactions and proves cash drawer upon completion of assigned shift to ensure compliance with UniBank Standards of Performance Policy. Seeks assistance as needed to resolve proof discrepancies. Performs security function by opening and closing bank and vault and ensuring overall safety and security of bank grounds. Opens new accounts, certificates of deposit, and all other products offered by the bank; answers customer questions, provides account opening information, and ensures that proper paperwork is completed and entered on the computer system. Takes consumer loan applications with a focus on cross-selling other bank products and services. Retains existing customers and develops new customer relationships. Implements all sales strategies, including new products and services and participates in business development and outreach as directed by management. Proactively resolves customer complaints. Works in a team setting on various projects including employee contests, sales programs, etc. Adhere to established standards, policies and procedures. Deliver strong community visibility. Participate in community and networking events Responsible for compliance with all laws, regulations, and corporate policies with specific adherence to branch operations, security and procedures. Other duties as assigned. Knowledge, Skills Education and Work Experience: High school diploma or equivalent required; Associates Degree preferred. Experience with cash handling, customer service, and sales required. Previous experience retail banking preferred. Must have strong verbal, written, math, customer service, sales, PC and operational skills. Ability to work independently and in a team environment About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify

We have a Unique Opportunity to lead our Douglas Branch team. We're looking for someone who expects and encourages continuous learning, holds themselves and their co-workers to impeccable standards and thrives in an environment where you'll be rolling up your sleeves and working along-side each other every day. You're an individual who possesses strong relationship skills, enjoys challenges and is looking for an opportunity to be part of and support an exceptional team. Position Overview As a Branch Manager you will manage, direct, and accept overall accountability for the retail performance of the financial center. You will be responsible for onsite operational compliance and internal controls and assure compliance with all laws, regulations and corporate policies. Essential Duties Direct a relationally oriented market driven customer centric sales culture focused on asset quality and service excellence. Demonstrates enhanced product and sales knowledge of retail products including but not limited to; mortgage and equity loan originations, cash management, and electronic services. Manage and direct implementation of financial center plans to achieve specified loan generation, deposit growth, product sales, cross-selling, relationship development and retention goals. Manage sales processes including customer profiling, target setting, call preparation, coaching and managing results. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ensures the branch and grounds are maintained such that safe conditions are provided, and appearance reflects professionalism. Maintains a regular schedule of sales calls on area businesses for both existing and prospective customers to obtain new business. Develops, coordinates and executes projects as requested by the Director of Retail Banking. Ensures that all branch marketing materials such as posters, brochures and rates are current, properly displayed, and that supplies are maintained. Communicate weekly goals, evaluate progress, establish weekly calling plans, and coach for targeted relationship development results to sales. Manages subordinate supervisors and/or non-supervisory employees in the bank. Is responsible for the overall direction, coordination, and evaluation of these units. Builds internal and external relationships through exceptional problem resolution, ownership and follow-through. Works with other managers in a team setting to create and develop branch sales, service, and operational standards and policies. Represent the bank within the community by participating in civic, service and community organizations. Attend local chamber, board, and networking events. Establish and execute community and networking events. Other duties as assigned Education, Training and Work Experience Bachelor's degree or equivalent required 3 years retail branch management and consumer lending experience required Small business lending experience preferred Ability to supervise and instruct, meet deadlines and to function in a changing environment Must have strong verbal, written, math, customer service, banking, sales, PC and operational skills Excellent leadership and employee development skills Must be able to handle stressful situations. About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify.

We have a Unique opportunity for an experienced technology professional to join our IT team as a Senior IT Specialist. We're looking for someone who is ready to roll up their sleeves and be part of the team that keeps UniBank running every day. As part of our team, you'll be involved in cyber security, virtualization, networking, telecommunications, disaster recovery strategies, business systems, helpdesk support, and more. We are a team that enjoys working together and believe that you never stop learning. If being part of a Bank where supporting the local community is part of our mission is what you've been looking for, then come join us! Position Overview The Senior IT Specialist supports the team in maintaining optimum performance, security and control of computer hardware, software, and printers. They will provide support for the UniBank user community and act as an escalation point for helpdesk tickets as well as perform operational support of IT systems. This may include system security updates, vulnerability mitigation, server upgrades, Virtual Desktop engineering, and mobile device OS security. They will ensure procedures are performed appropriately, documented thoroughly, and that no crucial data is damaged. They may act as back-up to other team members as needed. Primary Accountabilities IT Strategy Maintain up-to-date documentation of Bank's systems, using appropriate diagramming and configuration tools. Assist with maintenance, upgrades and roadmap strategies of IT systems and solutions. Participate in IT Working groups and on other special project teams as assigned, to provide system support advice and recommendations. Provide regular operations reports to IT management. IT Operations Administrating Microsoft servers supporting user account management, Active Directory, DNS, DHCP, security, Group Policy, and scripts. Maintaining and monitoring bank systems, virtual servers, networking components, and telecommunication equipment. Perform technical work as assigned which may include tuning of systems, developing and generating reports and scoping/coordinating technical solutions for business problems; includes needs analysis, data gathering and report generation. Escalation to Manager and/or vendors to resolve issues as appropriate. Recommend and order equipment for end users in compliance with department and Bank policy. Recommend changes or additions to systems and solutions as appropriate to ensure cost efficient, reliable, and timely services. Perform application administration duties, account set-ups, and various system duties as directed. Work diligently to document, communicate, and submit progress reports on assigned tasks in department task management databases. Participate in implementations or rollouts of various software. Project team member and/or project leader on infrastructure projects or system upgrades IT Support Supporting day-to-day operations and resolving any problems relating to desktops, laptops, printers, mobile devices, servers, networking, business applications, hardware and software within a high demand and fast paced environment. As part of the IT team, the Senior IT Specialist will provide Tier 2 support for all computer-related helpdesk issues in the Bank. This includes, but is not limited to: Analysis and resolution of user program issues - such as business applications, Microsoft Office, and internet-based programs. Analysis and resolution of local networking issues - such as connectivity, workstation protocol configuration and related issues. Regular and emergency maintenance and/or replacement of software and hardware on user workstations as required. Deploy and support mobile devices, including but not limited to iPhones, iPads, and related MDM software. Provide support for Mitel VOIP phone system in the Main Office and Branch locations. Travel to and between Branches may be required at times. Provide user training as requested and required. Support other IT teammates in day-to-day operations of internal and customer facing services as requested. Other related duties and tasks as assigned. Knowledge, Skills, Education and Work Experience Two-year Bachelor's degree required, Four-year Bachelor's degree preferred. 5+ years in a User Services role supporting every aspect of the desktop computing environment including Microsoft Windows, Microsoft Office, desktop applications, printers, and hardware. 4+ years' proven installation, support, and administration of Microsoft Servers including operating systems, Active Directory, DNS, DHCP, Group Policies, and scripting. 2+ years' experience directly supporting Microsoft Exchange 2013+ and/or Microsoft Exchange Online or equivalent. Must have exceptional interpersonal, analytical, mathematical, and problem-solving skills. Highly skilled in communicating with non-technical users in a professional manner and can work independently and effectively in a fast-paced environment. Strong written and communication skills needed. Ability and willingness to be on call as needed per the Department rotation schedule for after hours and weekend coverage. May need to lift/move up to 25lbs on a periodic basis. Additional desired experience VMware VSphere supporting and troubleshooting guest VMs SMB firewalls from SonicWALL and Fortinet Basic script writing, SQL, VB, etc. Network Switch Configuration Red Hat or Ubuntu Linux Experience working in a Bank IT environment. Microsoft certifications VMware Horizon Office 365 Implementation About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. As a member of the IT team, you may be responsible for certain aspects of our Incident Response Program, including, but not limited to, administrative, consultative or active engagement in activities around the Incident Response Program policy and processes. This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify

We have a Unique opportunity to join our Branch team as a full-time Float Relationship Banking Supervisor based in our Worcester Gold Star Boulevard Branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about learning new things, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for - then come join us! Position Overview As a Relationship Banking Supervisor, you will be responsible for overseeing on-site operational excellence at the Branch. This includes operational compliance, internal controls and security policies and procedures. In addition, you will ensure compliance with all laws, regulations and Bank policies. You'll work alongside the retail Branch staff while also being a manager and mentor to them. In this role you will also be expected to be the model of what exceptional customer service looks like and help coach the other members of the team to reach these standards. Primary Accountabilities Assist manager in creating a branch sales culture, including a comprehensive understanding of the location sales plans and goals, including participation in business development and outreach. Serve as customers' single point of contact on all UniBank products and services. Oversee and audit operational procedures, which may include those for safe deposit, negotiable instruments, night deposits, etc. May function as vault teller, responsible for distribution, verification and proof of vault cash. Perform security function by opening and closing the bank and vault and ensuring overall safety and security on bank grounds. Receive retail staff over and short reports to verify accuracy and to investigate problem areas. Take appropriate corrective action when warranted. Assist the Branch manager with bank security and compliance obligations; specifically, compliance with state and federal laws within the scope of the position and ensure prominent display of required posters. Supervise employees in the Bank's retail department. Carry out supervisory responsibilities in accordance with the Bank's policies and applicable laws. This may include training; planning, assigning and directing work; performance and feedback reviews, rewarding and directing employees; addressing concerns and resolving issues. Support the team by verifying transactions, signing checks, explaining procedures and providing overrides as necessary. Participate and/or assist in the development of community and networking evens during business and non-business hours. Manage in the absence of the Relationship Branch Manager. Other duties as assigned. Knowledge, Skills, Education and Work Experience Associates degree or equivalent required, Bachelor's degree preferred Minimum of 1 year in a supervisory role required 1-2 years of experience working in a retail environment required, retail banking preferred Must have excellent verbal, math and customer service skills, possess clerical accuracy and be detail oriented Demonstrated ability to handle challenging customer situations with poise and tact Cash handling and customer service experience required Ability to work a flexible schedule necessary Willingness to direct and mentor others Ability to travel to other Branch locations as needed Participation in bank sponsored events during non-bank hours is required as needed About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify

Job Details Newton, MADescription The Credit Analyst Trainee will learn to conduct background research on current and potential borrowers; gather and analyze credit information; determine the advisability of granting credit for diversified types of loans; and assist loan officers in writing loan requests. The Credit Analyst Trainee will adhere to the bank's loan policies and maintain good customer relations by following the Bank's Preferred Banking Pledge . Performance will be measured by the quality of new loans booked to the Bank's portfolio as determined by the Risk Ratings. Responsibilities Assists with the analysis of new loan requests and annual reviews of existing loans. Analyzes credit data and financial statements as part of conducting a risk analysis on new and renewing lines. Prepares a written summary of credit analysis for Bank approval authority and/or credit file(s). Compares liquidity, profitability, and credit histories of businesses being evaluated with those of similar businesses in the same industries and geographic locations; studies economic trends of identified industry to predict probable success of customer. Assists with annual line renewals and Annual Reviews of large borrowers and assisting the lenders to ensure updated financials are provided by borrowers. Maintains a working knowledge of new and pending laws and regulations that potentially affect the organization's business practices, particularly as it relates to credit/collateral risks, i.e.; flood insurance, bankruptcy. Assures accurate tracking of Commercial loans through available tools from origination through Loan approval. Coordinates with auditors/ loan review specialists regarding examination of lending practices and compliance with banking lending regulations. As a Quality Review check, assists in the review/ audit of existing legal documentation to ensure it is compliant with the underwriting as approved, the commitment letters, lending policy and banking regulations. Assists in preparation of committee meeting materials. Actively participates in the Bank's Community Commitment Initiative by attending local events for charity, chamber of commerce, or assuming a leadership role in a service oriented organization within the Bank's area of operation. Supervisory Responsibilities Number of employees supervised: NA Title(s) of employees supervised: NA Qualifications Experience Bachelor's degree in a business, finance, accounting or math related discipline. 1 - 2 years banking experience. Specific Skills Required Mathematical Skills Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as financial statement ratios and present and future values. The ability to manually calculate principal and interest payments. Must be proficient with an HP12C or similar financial calculator/app. Computer Skills Proficiency in Microsoft applications, and proprietary applications used during the course of business such as Loan Vantage, MLS, and The Warren Group. The Village Bank is an Equal Opportunity Employer The Village Bank is committed to the policy of providing equal employment opportunities for employment, training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, creed, color, religion, national origin, age, sexual orientation, gender identity or expression, veteran status, physical or mental disabilities, genetics or any other status protected by law. Core Competencies Village Banker - Provides the Village Bank experience and delivers on the Preferred Banking Pledge by extending exceptional service to both external and internal customers. Is a respectful, cooperative, and supportive team member. Supports the Bank's overall initiatives in the community through active involvement and participation. Communication - Uses effective, clear communication and active listening skills with internal/external customers. Shares timely and accurate information to the relevant audience, including appropriate follow-up. Uses a professional tone both orally and in written communications. Respectful of the views and opinions of others. Problem Solving - Identifies problems and considers contributing factors. Seeks and considers input from others. Recommends alternatives. Exhibits good judgment in decision-making. Implements a timely solution as appropriate. Initiative - Proactively looks for ways to add value to the customer experience. Makes suggestions for process improvement and workflow efficiency. Takes action when appropriate. Seeks new opportunities to increase job skills and knowledge. Risk Management - Adheres to and administers BSA, OFAC, anti-money laundering, CIP and security policies and procedures in order to limit risk and exposure to the Bank and its customers. Complies with all Bank policies and government regulations. Performs well in audits, as applicable. Dependability - Consistently produces a great quality work product. Is accurate and timely. Meets established deadlines. Maintains a positive attendance record by being punctual and reliable. Position Competencies Lending Knowledge: Knows and understands the Bank's market, developing issues and economic factors that may impact customer's lending needs or the Bank's lending policies. Financial Knowledge: Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. Credit Risk: Demonstrates excellent judgment in determining credit risk in conjunction with the Bank's lending policy and risk tolerances. Analysis: Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data. Physical Requirements The employee must occasionally lift and/or move up to 10 pounds. Security and Conduct All employees are to follow prescribed security procedures, policies and banking regulations to ensure strict compliance with all regulations, the safety and well-being of the bank and its employees. In addition, adherence to the BSA policies and procedures designated to the position and the ability to recognize and appropriately report suspicious activity to the BSA Officer are an important component of each job. Any information acquired through the business of the bank is to be treated as strictly confidential information not to be improperly divulged to unauthorized individuals. The Bank's objective is to provide customers and the communities we serve with high quality personalized service, innovative products and sound financial assistance, creating challenging career opportunities for our employees and a work environment that encourages their input and continued development. We maintain a professional atmosphere for our customers as well as for our employees and expect all employees to adhere to the code of ethics and dress code at all times. It is the policy of the Bank that employees maintain a working environment that encourages mutual respect, promotes civil and congenial relationships among employees and is free from all forms of harassment and violence. Overall compliance with the Bank's policies, security and codes of conduct are equally important in meeting overall performance objectives of the position. Disclaimer This job description is intended to describe the general nature and level of the work being performed by employees in this position. It is not intended to be a complete list of all responsibilities, duties, and skills required for this job classification. Managers may, at their discretion, assign or reassign duties and responsibilities to this job at any time.

We have a Unique opportunity to join our Branch team as a Part-Time Teller in our Uxbridge branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about learning new things, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to makes a difference in their community is what you have been looking for - then come join us! Position Overview As a Teller, you will act as the primary front-line contact with our customers. You will provide accurate, efficient and pleasant service while performing all teller-related functions and presenting a friendly, professional image. Primary Accountabilities Continually exceeds customer service expectations by offering excellent service, including greeting customers, smiling, using their name and building rapport with customers designed to generate customer loyalty. Services customers by processing all teller transactions quickly with minimal or no errors according to bank policy and procedures. Cross sells products and services and makes appropriate referrals to other staff members and departments to ensure customer needs are met. Demonstrates basic product knowledge, including handling customer inquiries as needed. Organizes and sets up workstation, including computer opening procedures, cash ordering and supplies. Verifies all transactions and proves cash drawer upon completion of assigned shift to ensure compliance with UniBank Teller Standards. Seeks assistance as needed to resolve proof discrepancies. Performs clerical duties including transaction and branch proof documentation. Processes night drop work as assigned. May assist the ATM Custodian with cash replenishment, ATM proof , and ATM maintenance and troubleshooting. Participate in community and networking events. Responsible for complying with on-site operational compliance, internal controls, security policies and procedures, assuring compliance with all laws, regulations and corporate policies including BSA reporting, CRA, and Regulation CC. Knowledge, Skills, Education and Work Experience High-school diploma or equivalent required Must have good verbal, math and customer service skills, possess clerical accuracy and be detail oriented Demonstrated ability to handle challenging customer situations with poise and tact Cash handling and customer service experience required Ability to work a flexible schedule necessary About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify

Opportunity

About Brookline Bank Since 1871, Brookline Bank has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. Today, we have 30 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations. What is Brookline Bank's most valuable asset? Our employees! That's why we offer competitive pay and excellent benefits which includes a matching 401k. We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. Brookline Bank provides a great working environment that offers opportunities for advancement. Brookline Bank is currently seeking a Mortgage Banking Originator. This position may be based in our Wellesley Hills location . This position is responsible for soliciting and servicing a variety of residential mortgage loans. Interview applicants, collect financial data and documents, and make recommendations regarding the loan products that best meet the borrower's needs. Assist buyers in the purchase process through closing. If you are experienced in mortgage originations and interested in joining the team then please apply today! Principal Duties and Responsibilities • Develop and expand internal and external referral sources to grow mortgage business. • Work closely with borrower(s) to secure all required information and loan documentation required for underwriting. • Submit applications and supporting documentation consistent with all state and federal regulatory and compliance guidelines. • Provide ongoing communication and updates to borrower(s) on the status of their loan request. • Provide all follow-up documentation as requested by underwriting/processing within a timely manner. • Follow up on all conditions to ensure timely loan closings and rates lock expirations are satisfied. • Cross-sell other bank products and work with appropriate business partners to deepen banking relationship. • Work to meet the credit needs of the communities the Bank serves, including helping low- to moderate-income residents acquire and remain in affordable housing. • Cultivate and maintain relationships with branch personnel within lending area. Job Specifications Bachelor's degree preferred. Minimum of 5 years' experience in mortgage originations with a well-developed client base. Extensive knowledge of various loan products including: FHA, VA, and MassHousing, LMI Lending and portfolio lending. Knowledge of FNMA/FHLMC products and guidelines. Extensive knowledge of mortgage application procedures including disclosures, GFE, TIL, HMDA and RESPA requirements. Ability to work independently and be self-motivated. Effective written and verbal communication skills. Bilingual Spanish highly preferred. Excellent sales and consulting skills. Strong interpersonal skills. Accuracy and attention to detail.

We have a Unique opportunity to join our team as a full-time Float Relationship Banker based out of our Shrewsbury Branch. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about forming relationships with customers, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for - then come join us! Position Overview Responsible for all customer service duties including sales and relationship management, while reaching or exceeding established goals. Master the UniBank delivery process and product knowledge to develop customer relationships by performing the following essential duties. Primary Accountabilities Continually exceeds customer service expectations by offering excellent service, including greeting customers, smiling, using their name and building rapport with customers designed to generate customer loyalty. Serve as customers' single point of contact on all UniBank products and services. Services customers by processing a variety of teller and platform transactions quickly with minimal or no errors according to established bank policies. Cross sells products and services and makes appropriate referrals to other staff members and departments to ensure customer needs are met. Verifies all transactions and proves cash drawer upon completion of assigned shift to ensure compliance with UniBank Standards of Performance Policy. Seeks assistance as needed to resolve proof discrepancies. Performs security function by opening and closing bank and vault and ensuring overall safety and security of bank grounds. Opens new accounts, certificates of deposit, and all other products offered by the bank; answers customer questions, provides account opening information, and ensures that proper paperwork is completed and entered on the computer system. Takes consumer loan applications with a focus on cross-selling other bank products and services. Retains existing customers and develops new customer relationships. Implements all sales strategies, including new products and services and participates in business development and outreach as directed by management. Proactively resolves customer complaints. Works in a team setting on various projects including employee contests, sales programs, etc. Adhere to established standards, policies and procedures. Deliver strong community visibility. Participate in community and networking events Responsible for compliance with all laws, regulations, and corporate policies with specific adherence to branch operations, security and procedures. Other duties as assigned. Knowledge, Skills, Education and Work Experience High school diploma or equivalent required; Associates Degree preferred. Experience with cash handling, customer service, and sales required. Previous experience retail banking preferred. Must have strong verbal, written, math, customer service, sales, PC and operational skills. Ability to work independently and in a team environment Valid driver's license used to travel between Unibank branch locations About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify

Currently, we are seeking an ambitious Commercial Banker III who thrives in a team setting, is driven, has integrity, is authentic, and has experience in Commercial Banking. This position is based out of our Wakefield, MA location. The primary responsibilities include the development of new business, management of existing loan portfolio and adherence to credit, compliance and operational policies. Principal Duties and Responsibilities New Business: This position will independently develop new business opportunities through business development efforts; including new client solicitation, active involvement in industry organizations, and expansion of existing client base. This will include the underwriting of loans by analyzing financial information and related reports and the preparation and presentation of credit approval memorandums. In addition, this position will document loans by ordering appraisals and environmental reports, issuing commitment letters, coordinating closings and overseeing the loan booking process. In addition to the development of loan opportunities, the Banker will work to increase deposits from clients, and generate non-interest fee income through the appropriate recommendation of interest risk hedging products, cash management sales, foreign exchange services and referrals to partner organizations. Portfolio Management: Responsible for the ongoing maintenance and customer service of the assigned loan portfolio. Monitor the ongoing credit quality of the portfolio and assess the credit quality of each relationship in accordance with policy including the completion of annual credit reviews and periodic renewals throughout the year. This position will be responsible for the accurate entry of information to track/monitor the status of the portfolio. Job Specifications Bachelor's degree or equivalent Minimum of 10 years of commercial lending and underwriting/portfolio management experience Understand the commercial marketplace within the Bank's target area Be well-versed with the Bank's credit policy and guidelines Have familiarity with other products and services offered by the Bank, for cross-selling purposes Ability to communicate effectively in both an oral and written capacity Be willing to assume any other duties as may be required

We have a Unique Opportunity to lead our Douglas Branch team. We're looking for someone who expects and encourages continuous learning, holds themselves and their co-workers to impeccable standards and thrives in an environment where you'll be rolling up your sleeves and working along-side each other every day. You're an individual who possesses strong relationship skills, enjoys challenges and is looking for an opportunity to be part of and support an exceptional team. Position Overview As a Branch Manager you will manage, direct, and accept overall accountability for the retail performance of the financial center. You will be responsible for onsite operational compliance and internal controls and assure compliance with all laws, regulations and corporate policies. Essential Duties Direct a relationally oriented market driven customer centric sales culture focused on asset quality and service excellence. Demonstrates enhanced product and sales knowledge of retail products including but not limited to; mortgage and equity loan originations, cash management, and electronic services. Manage and direct implementation of financial center plans to achieve specified loan generation, deposit growth, product sales, cross-selling, relationship development and retention goals. Manage sales processes including customer profiling, target setting, call preparation, coaching and managing results. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ensures the branch and grounds are maintained such that safe conditions are provided, and appearance reflects professionalism. Maintains a regular schedule of sales calls on area businesses for both existing and prospective customers to obtain new business. Develops, coordinates and executes projects as requested by the Director of Retail Banking. Ensures that all branch marketing materials such as posters, brochures and rates are current, properly displayed, and that supplies are maintained. Communicate weekly goals, evaluate progress, establish weekly calling plans, and coach for targeted relationship development results to sales. Manages subordinate supervisors and/or non-supervisory employees in the bank. Is responsible for the overall direction, coordination, and evaluation of these units. Builds internal and external relationships through exceptional problem resolution, ownership and follow-through. Works with other managers in a team setting to create and develop branch sales, service, and operational standards and policies. Represent the bank within the community by participating in civic, service and community organizations. Attend local chamber, board, and networking events. Establish and execute community and networking events. Other duties as assigned Education, Training and Work Experience Bachelor's degree or equivalent required 3 years retail branch management and consumer lending experience required Small business lending experience preferred Ability to supervise and instruct, meet deadlines and to function in a changing environment Must have strong verbal, written, math, customer service, banking, sales, PC and operational skills Excellent leadership and employee development skills Must be able to handle stressful situations.

About Brookline Bank Since 1871, Brookline Bank has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. Today, we have 29 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations. What is Brookline Bank's most valuable asset? Our employees! That's why we offer competitive pay and excellent benefits which includes a matching 401k. We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. Brookline Bank provides a great working environment that offers opportunities for advancement. We are looking for an experienced and enthusiastic Universal Banker to join the team in our Chestnut Hill branch. The Universal Banker position will be responsible to perform the job responsibilities of both a Teller and a Personal Banking Representative. We are looking for someone with previous banking experience who is goal oriented and has excellent customer services skills. If you believe you have what it takes and are interested in joining our team then please apply today! Principal Duties and Responsibilities • Process financial transactions including deposits, withdrawals, check cashing and loan payments • Provides excellent customer service, identifies customer needs, and suggests appropriate line of products • Proactively develops new customer relationships and expands relationship with existing customer • Research and resolve all customer problems and inquires • Interview consumer loan applicants. Submit and close consumer and equity loans • Educates customers on all products and services and alternate delivery channels • Cross sell products and services • Engage in outside business development activities including cold calling and community involvement • Contribute to the overall branch goals in sales and service Job Specifications • High School diploma or GED required • Previous teller experience and cash handling experience • Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook) • Good oral and written communication skills • Detail oriented and good organization skills • Good working knowledge of all bank operating procedures, practice and policies • Ability to prioritize workflow, multi-task, time management skills and ability to meet deadlines • Ability to analyze situations and solve complex issues

We have a Unique opportunity for an early to mid-career level analyst interested in expanding their skill set to become part of our Credit and Collections team. This position reports directly to our Chief Credit Officer and will also work closely with the Commercial Loan team. We're looking for someone who believes in the mission of a community bank, who is excited to learn, holds themselves and their co-workers to impeccable standards and thrives in an environment where you'll be rolling up your sleeves and working along-side each other every day. You're an individual who possesses strong relationship skills, enjoys challenges and is looking for an opportunity to be part of and support an exceptional team. Position Overview: The Credit Analyst II assists the Chief Credit Officer in ongoing credit administration as well as underwritings in the Commercial Loan portfolio. Essential Duties: Develops and prepares detailed financial analyses on financial statements of complex existing and prospective customers to determine credit worthiness, collateral coverage, debt service capacity and risk profile. Analysis will include comprehending fund accounting for lending to not-for-profits, lending to non-owner-occupied real estate and cash flow lending. Spreads financial statements on Financial Analyzer. Drafts commercial loan proposals for presentation to the Board of Investment. Presentations will include financial analyses as well as integrating relevant external factors such as management, market, industry and economic climate. Presents analysis, findings and recommendations to Sr. Credit Officer in reviewing portfolios of lending Officers, evaluates collateral, borrower's financial condition, debt service capacity and adequacy of file data. Assists in preparing written analysis and brings and problems to Sr. Credit Officer's attention. Prepares documentation for the internal loan review process requiring timely submission of credit write-ups, scheduling and preparing the agenda and minutes for review by internal and external examiners, auditors and regulators. Engages in ongoing contact with clients as well as accountants involving discussions of the financial statements. Maintains high quality credit files and monitors past due loans/expired facilities on an ongoing basis. Keeps up to date with the bank's lending protocols and identifies exceptions to policy. Participates in projects and performs other duties as assigned. Education, Training and Work Experience: Bachelor's Degree in finance, business or other related field of study is required Minimum 3 years commercial credit or commercial lending experience required; 5 years preferred Ability to prioritize tasks within defined responsibilities Knowledge of general banking operations and activities is desired Must possess excellent analytical & numeric skills Strong interpersonal and teamwork skills are needed. Must be organized and able to multi-task while managing several items simultaneously. Demonstrated computer literacy in all Microsoft applications is necessary for success. Proven ability to work independently with limited supervision Ability to clearly articulate ideas and information consistently, effectively in both written and verbal communications. About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify