We have a Unique opportunity to join our Call Center team as our newest Trainee in a full-time role. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who believes in the mission of a community bank, who gets excited about learning new things, strives to provide exceptional service and thrives in an environment where you'll be challenged every day. If being part of a team that gets to makes a difference, has an opportunity to learn about all aspects of our business and wants to fun along the way each day - then come join us!
Position Overview:
Assists UniPay customers with questions or issues regarding their accounts received via phone. Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. Position requires moderate knowledge of the UniPay product and/or services. Must have good communication and problem-solving skills. This is an entry level position with the intent to cross train to the “bank call center” skill set.
Primary Accountabilities:
Exceeds customers' service and sales expectations in an inbound call center environment. Occasionally required to make outgoing calls as requested.
Accurately complete online account transactions, maintenance and service requests from UniPay customers
Maintain an understanding of UniPay products and services, procedure, policies and appropriate regulatory issues.
Cross-sell features of the UniPay services.
Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objection.
Strong work ethic and able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
Meet Quality Assurance and cross-sell requirements and other key performance metrics with a strong attention to meeting daily service levels with accuracy.
Provides branch teller and switchboard coverage as needed.
Knowledge, Skills, Experience and Education:
HS Diploma or equivalent required.
Knowledge of customer service practices and technology highly preferred
Experience in a call center environment helpful
Minimum 1 year of previous banking or business experience required.
Superior listening, verbal, and written communication skills
Ability to handle stressful situation appropriately.
Bilingual (Spanish or Portuguese) a plus
Intermediate to advanced skills in Microsoft Office.
Must be able to work without direct supervision, solve problems, perform under stressful conditions, use internet for research.
Manage multiple priorities and adapt to change within a fast-paced business environment.
Must have excellent oral, written, interpersonal, math and computer skills.
About UniBank
We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule.
We are unique. Unique to people. Unique to business. Unique to local government.
We are UniBank. Bank Different. Bank Unique.
This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements.
UniBank is committed to fair, competitive, and market-informed pay for our employees. The estimated base hourly rate for this position is $18.00/hr to $21.00/hr. Final hourly offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer. UniBank supports the internal growth and development of our employees and so it is rare to have an initial employment offer at the top of a positions pay grade. As a candidate, you are encouraged to have an open conversation with the hiring team regarding any compensation and benefit related questions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.
Participant in E-Verify.
$18-21 hourly Auto-Apply 59d ago
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2026 Summer Teller Opportunity
Unibank 3.9
Unibank job in Whitinsville, MA
We have a Unique opportunity to join our team as a full-time Summer Teller. We are a group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about learning new things, and who wants to work in an environment where no two days will ever be the same. If exploring a career in retail banking is what you have been looking for - then come join us!
I mportant Dates
Application portal will be open January 2026
Applications will be received until March 28, 2026
Final decisions will be made by April 18, 2026
Offers must be accepted by May 9, 2026
Program will begin on Monday, June 8th
Position Overview
The Summer Teller program at UniBank is a full-time, paid program designed to complement and enhance academic studies through participation in different assignments and professional responsibilities. As a summer teller, you will work collaboratively as part of a team within a specific group of branches. You will work alongside a mentor and be responsible for meaningful contributions to help us achieve our business goals.
Knowledge, Skills, Education and Work Experience:
Rising High School Seniors up thru Rising College Sophomores who received academic credit at an accredited college or university during the fall 2025 semester with a GPA of 3.0 or higher.
We are looking for candidates who have demonstrated leadership, creativity and curiosity skills.
Ability to be resourceful and present potential solutions when necessary.
A willingness to learn and accept constructive feedback.
Ability to multi-task, stay organized and be proactive at all times.
Solid verbal and written communications skills.
Ability to remain professional at all times.
Have an active interest in the Banking Industry.
Available to work a full-time schedule.
NOTE: This position overview is not intended to be all-inclusive. Summer Tellers may perform other related duties as negotiated to meet the ongoing needs of the organization.
To Be Considered
Review the description above and apply to this posting, attaching your resume.
Tell us what Community means to you in a short paragraph. Have fun with it and be sure to attach it to your on-line application.
About UniBank
We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule.
We are unique. Unique to people. Unique to business. Unique to local government.
We are UniBank. Bank Different. Bank Unique.
This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements
UniBank is committed to fair, competitive, and market-informed pay for our employees. The estimated base hourly rate for this position is $19.00/hr to $21.00/hr. Final hourly offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer. UniBank supports the internal growth and development of our employees and so it is rare to have an initial employment offer at the top of a positions pay grade. As a candidate, you are encouraged to have an open conversation with the hiring team regarding any compensation and benefit related questions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.
Participant in e-verify
$19-21 hourly Auto-Apply 23d ago
Commercial Banking Relationship Manager
South Shore Bank 2.8
Quincy, MA job
The Commercial Banking Relationship Manager develops and manages larger and more complex relationships in the Commercial Loan Department with primary focus on C & I borrowers. Responsible for increased levels of credit management and business development. Promotes overall growth and development of the Commercial Loan Department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Generates loans, deposits and new commercial accounts through active business development.
Work with the Chief Commercial Banking Officer and Commercial Banking Team Leads to further build the C & I portfolio and CRE portfolio.
Focus on C & I prospects including owner occupied reals estate mortgages as well as CRE prospects.
Analyzes, underwrites and presents credit recommendations for commercial loans of all types.
Analysis will include in-depth review of business and individual financial statements, tax returns and other relevant credit information including collateral analysis.
Manages and services accounts within portfolio through timely collection and analysis of financial and other information to ensure ongoing compliance with loan covenants and general credit risk standards.
May present requests to management and the Loan Approval Committee when the loan is beyond departmental authority.
Process requests to advance funds from lines of credit by reviewing borrowing base certificates and other financial information, etc.
Interact with customers independently to address non-routine servicing matters or other risk related issues.
Prepare term sheets and commitment letters and interact with attorneys, etc. in order to prepare for and close loans per the approved loan terms.
Effectively cross-sells bank products and services.
Develops solid knowledge of market for marketing and portfolio management purposes.
Recommends improvements to loan policy.
Provides input for development of the annual budget and strategic plan for the department.
Participates in community affairs to increase the bank's visibility.
Ensures compliance, within area of responsibility, with bank policies as well as Federal, State and local laws.
SUPERVISORY RESPONSIBILITIES
Limited. May assigns tasks and directs staff per work process policies and procedures.
Consider this description to be the foundation of your job, not its boundaries. Expect to participate in internal and external training sessions and activities not described here which enhance the quality of service to the client.
Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B.A) or equivalent; or ten - fifteen years related experience and/or training; or equivalent combination of education and experience. Formal credit training and/or related experience.
TECHNICAL SKILLS
Ability to read, analyze, and interpret financial reports, legal documents and common scientific and technical journals. Strong computer skills including Microsoft Office applications.
LANGUAGE SKILLS
Strong communication skills, both oral and written. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use sufficient hand, arm and finger dexterity or feel objects, tools or controls. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions, extreme cold, and extreme heat. The noise level in the work environment is usually moderate.
KEY POINTS
Join the Bank that shares success with others!
As a locally managed mutual bank, South Shore Bank is driven by the needs of communities rather than the demands of investors. You can help us serve as a trusted advisor to the people, businesses and organizations that make our communities stronger. We also provide a competitive benefit package with Medical, Dental, Vision, Flexible Spending, Dependent Care, Child Care Subsidy, Retirement, Life Insurance and many other benefits.
It has been and will continue to be the policy of South Shore Bank to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service, or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state, or local laws.
At South Shore Bank, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. We believe in Shared success and We before Me. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
PAY RANGE DISCLOSURE
The pay range for this position is $175,000 to $210,000 per year and is the lowest to highest salary South Shore Bank in good faith believe we would pay for this role at the time of this posting. The Bank may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability.
EOE/F/M/Vet/Disabled.
Salary Description $175,000 - $210,000
$175k-210k yearly 11d ago
Enterprise IT RCSA Testing Lead
Santander 4.8
Boston, MA job
Enterprise IT RCSA Testing LeadCountry: United States of America
It Starts Here:
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Head of Enterprise RCSA Testing Lead is a critical leadership role within the First Line of Defense, responsible for building and overseeing a comprehensive, risk-based control testing program across Santander US. This role provides strategic direction and operational oversight for RCSA control testing across both US Technology organization and Non-Technology business lines, ensuring alignment with Santander's Enterprise Risk Management Framework, internal standards, and regulatory expectations.
The successful candidate will bring deep expertise in control testing, strong partnership skills, and the ability to drive high-quality, consistent execution across a complex organization.
Lead the design, development, and execution of the enterprise-wide RCSA control testing program, including testing methodology, sampling approaches, test scripts, documentation standards, and quality assurance.
Oversee execution of control design assessments, operating effectiveness testing, and remediation validation across Technology, Operations, Corporate Functions, and Line of Business activities.
Identify control deficiencies, assess risk impacts, and present clear, evidence-based findings to business and technology leaders.
Produce high-quality reporting and insights for senior management, governance committees, and risk partners, highlighting emerging themes and control environment trends.
Partner closely with Second Line of Defense teams and Internal Audit to ensure alignment on testing expectations, issue identification, and remediation standards.
Ensure testing practices meet or exceed regulatory requirements and internal policy standards.
Build, lead, and develop a high-performing testing organization, fostering a culture of accountability, technical excellence, and continuous improvement.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field. - Required.
12+ Years Risk Management. - Required.
12+ Years Previous management experience. - Required.
Extensive experience in control testing, Internal Audit, RCSA, SOX, operational risk, or technology risk within a regulated financial institution.
Strong understanding of control design, evidence evaluation, sampling, and testing documentation standards.
Demonstrated expertise in both Technology and Non-Technology control environments.
Proven ability to communicate effectively with senior leaders and influence across all levels of the organization.
Experience managing teams and driving execution in a fast-paced, highly regulated environment.
Strong analytical and critical thinking skills.
Excellent written and verbal communication.
Ability to lead through influence and build strong partnerships.
High attention to detail and commitment to quality.
Strong planning, prioritization, and execution skills.
Ability to manage complexity and navigate competing priorities.
Deep understanding of modern technology environments.
Cloud technologies (AWS, Azure, GCP) and shared responsibility models
AI/ML risk management, including model governance, data lineage, bias detection, and monitoring.
Cybersecurity principles: access controls, vulnerability management, secure SDLC, threat monitoring.
Infrastructure and network controls: segmentation, disaster recovery, change management.
Data governance and data quality controls, including privacy, retention, and classification.
Third-party and SaaS technology risk, including SOC report evaluation and control testing.
Use of automation, GRC platforms, and analytics tools to enhance testing quality and efficiency.
Familiarity with major control and technology frameworks, including: NIST Cybersecurity Framework (CSF), NIST 800-53 and 800-17, ISO 27001/27002, CIS Critical Security Controls, SOC 1/SOC 2 Trust Services Criteria, COBIT Framework, FFIEC IT Handbook and guidance.
Certifications:
Other: Risk Certification - Preferred.
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range:
Minimum:
$120,000.00 USD
Maximum:
$215,000.00 USD
We Value Your Impact:
Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
$120k-215k yearly Auto-Apply 11d ago
Treasury Management Specialist
South Shore Bank 2.8
Dedham, MA job
The Treasury Management Specialist serves as a resource to the Treasury Management Department by providing professional, courteous, and efficient customer service to the bank's business customers and Bank personnel. Performs customer setups on the system, reviews and maintains customer files, monitors product usage and system operations, and resolves problems within given authority. Helps in the coordination and support of audits and examinations and prepares reports and participates in special department projects. Assists Deposit Operations as needed.
SUCCESS MEASURES
Client satisfaction levels are fully met.
Ensuring strong operational controls and processes are in place.
Demonstrating mastery of product and technical knowledge related to Treasury Management products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Successful candidates will have knowledge and service experience with digital banking and electronic payment systems and be able to effectively communicate with commercial clients. Candidates will also demonstrate knowledge of the rules and regulations governing payment processing, including but not limited to Regulation E, OFAC, and NACHA Operating Rules.
Provide support and training to business clients to fulfill needs and solve problems related to Treasury Management products, deposit accounts and general requests.
Set-up products and services on Business Online Banking after performing a review of accuracy and completeness according to policies and procedures.
Demonstrating a high level of proficiency with South Shore Bank's digital technology offerings including but not limited to Business Online Banking, Remote Deposit Capture, ACH Originations, Wires, Positive Pay and Mobile Banking.
Process monthly Account Analysis statements for Treasury Management clients.
Contribute to the development and ongoing assessment of operational policy and procedures, adjusting as needed in response to operational or regulatory changes.
Proficiently trouble shooting technical issues to include various file formats, browser, and firewall changes, etc.
Preparing and organizing required reports on a scheduled basis.
Providing back up to Treasury Management Team as needed.
Review maintenance reports and resolve any inconsistencies.
Assists Treasury Management on special projects including the implementation of any product and services.
Adhere to the Bank's privacy and data security policies including but not limited to safeguarding of sensitive information and complying with relevant regulations to protect non-public information. Daily review and monitoring of services including Positive Pay, BOB enrollments and ACH Returns.
Complete all internal Bank training as assigned and required.
Adhere to the Bank's privacy and data security policies including but not limited to safeguarding of sensitive information and complying with relevant regulations to protect non-public information.
Exhibit the ability and desire to embrace and enhance the Bank culture.
Consider this description to be the foundation of your job, not its boundaries. Expect to participate in internal and external training sessions and activities not described here which enhance the quality of service to the client.
Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
2+ years of experience working with and understanding the needs of business clients.
Knowledge of bank operations and Treasury Management products including but not limited to Business Online Banking, RDC, ACH, Wires services.
Proven strong customer service and communication skills, both verbal and written
Knowledge of the Bank's products and services
Experience performing advanced level digital banking activities to include system administration, working in an expert capacity, implementing new digital services, and facilitating system upgrades.
Demonstrated success at being self-directed with independent ability to translate assignments into plans and actions.
Ability to write reports, business correspondence, and procedure manuals.
Strong written and verbal communication skill, including ability to organize and present ideas and information in a simple, concise, and unambiguous manner.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, clients, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers. Ability to use and understand calculator. Ability to understand interest rate and percent.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand, sit, talk and hear. The employee is occasionally required to stand or sit, walk, use sufficient hand, arm and finger dexterity or feel objects, tools or controls. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee occasionally works near moving mechanical parts. The noise level in the work environment is usually moderate.
KEY POINTS
Join the Bank that shares success with others!
As a locally managed mutual bank, Dedham Savings is driven by the needs of communities rather than the demands of investors. You can help us serve as a trusted advisor to the people, businesses and organizations that make our communities stronger. We also provide a competitive benefit package with Medical, Dental, Vision, Flexible Spending, Dependent Care, Child Care Subsidy, Retirement, Life Insurance and many other benefits.
It has been and will continue to be the policy of Dedham Savings to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service, or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state, or local laws.
At Dedham Savings, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. We believe in Shared success and We before Me. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
Pay Range Disclosure (Massachusetts Requirement)
The pay range for this position is $26.00 to $32.00 per hour and is the lowest to highest hourly rate Dedham Savings in good faith believe we would pay for this role at the time of this posting. The Bank may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the posted range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability.
Salary Description $26.00 - $32.00 Hourly
$26-32 hourly 39d ago
2026 Commercial Banking Rotation Program
Unibank 3.9
Unibank job in Whitinsville, MA
We have a Unique opportunity to join the UniBank team as part of the 2026 Commercial Banking Rotation Program . This position reports directly to our Chief Lending Officer and will work closely with other teams across the Bank. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about learning new things, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for - then come join us!
I mportant Dates
Application portal will be open January 2026
Applications will be received until March 28, 2026
Final decisions will be made by April 18, 2026
Offers must be accepted by May 9, 2026
Position Overview
The Commercial Banking Rotation Program is a 2-3-year rotational program designed to help you launch a challenging, accelerated and rewarding career. You'll have the tools to build a strong foundation in Commercial Credit Analysis, Commercial Risk Management, Commercial Relationship Management and other various functions and products offered to our customers.
Throughout your rotations, you'll be an integral part of the team and have a wide variety of hands-on experiences. You'll develop a thorough understanding of commercial banking and risk management, while learning the fundamentals of relationship management, underwriting and portfolio management. Ongoing training will provide an in-depth look into critical teams and support functions, offering you a unique perspective across the Bank.
You'll receive ongoing mentorship and career development from seasoned leaders and executives across UniBank, helping you build the necessary skills, competencies and experiences to accelerate your career. Challenging team and individual projects, client interaction and broad business exposure, will allow you to develop a strong foundation in financial & credit analysis, relationship management & sales while you grow as a leader in the financial services industry.
Credit Rotation
Formal credit training takes place with our Credit Administration team. As part of the on-the-job credit training, you will perform the following underwriting responsibilities:
Prepare loan approval packages, in partnership with Commercial Banking and Sr. Credit team members for credit decisioning.
Provide complete analysis of loan approval packages for new credit requests, as well as annual reviews of existing relationships, utilizing the various underwriting methods as established by Credit Administration.
Analyze financial information to identify key strengths, credit risks, and mitigating factors associated with credit requests.
Determine appropriate loan structures and banking solutions to meet customer needs.
Monitor credit exposure for portfolio relationships.
Participants will also be enrolled in the Credit Apprentice Training Program sponsored by the MA Bankers Association.
Lending Rotations
The Lending Rotations take place with our Business Banking, Commercial Banking and Commercial Portfolio teams. Associates will demonstrate their credit and sales skills, with direct involvement in the prospecting and loan approval process. Specific responsibilities include:
Working with assigned group to analyze/structure debt facilities, conduct relationship reviews, create marketing plans, identify ancillary product opportunities, and conduct industry research.
Observing and participating in prospect and customer calls.
Observing and participating in sales, workload, and loan committee, meetings.
Learning risk mitigation processes and understand various aspects of risk and compliance.
Gaining an understanding of loan documentation and the loan closing process.
Developing an understanding of the full breadth of UniBank's products and services offerings.
Education, Training and Work Experience
Bachelor's degree in Business related field required. Strong preference for Finance or Accounting major or concentration.
Professional experience in financial, credit, or statistical analysis, and/or statement spreading and assessing companies through internships, part-time or full-time work, and/or extracurricular activities preferred.
Excellent verbal, written and interpersonal communication skills.
Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
Must be self-motivated with strong initiative, accountability, and attention to detail.
NOTE: This position overview is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.
About UniBank
We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule.
We are UniBank. Bank Different. Bank Unique.
This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements.
UniBank is committed to fair, competitive, and market-informed pay for our employees. The estimated salary range for this position is $55,000 to $65,000. Final offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer. UniBank supports the internal growth and development of our employees and so it is rare to have an initial employment offer at the top of a positions pay grade. As a candidate, you are encouraged to have an open conversation with the hiring team regarding any compensation and benefit related questions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.
Participant in e-verify
$55k-65k yearly Auto-Apply 23d ago
Summer 2026 Internship Program
Unibank 3.9
Unibank job in Whitinsville, MA
We have a Unique opportunity to join our team as a full-time Summer Intern. We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about learning new things, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for - then come join us!
Important Dates
Application portal will be open January 2026
Applications will be received until March 28, 2026
Final decisions will be made by April 18, 2026
Offers must be accepted by May 9, 2026
Program will begin on Monday, June 1st and will end on or about Friday, August 14th
Position Overview
The Summer Internship program at UniBank is a full-time, paid program designed to complement and enhance academic studies through participation in different assignments and professional responsibilities. As an intern, you will work collaboratively as part of a team within a specific discipline such as Retail Branch Administration, Deposit or Loan Operations, Technology, UniPay, Mortgage, Marketing or supporting one of our subsidiaries - Sterling Associates. You will work alongside a mentor and be responsible for meaningful contributions to help us achieve our business goals. Each intern will have an individual project within their assigned department, a group project in partnership with other members of the intern class and will participate in at least one volunteer event during the summer. If you have an interest in Community Banking, this is the internship for you.
Knowledge, Skills, Education and Work Experience
You must be a student or recent college graduate who received academic credit at an accredited college or university during the Fall 2025 semester with a GPA of 3.0 or higher.
Rising junior, senior or recent college graduate preferred.
We are looking for candidates who have demonstrated leadership, creativity, and curiosity skills.
Ability to be resourceful and present potential solutions when necessary.
A willingness to learn and accept constructive feedback.
Ability to multi-task, stay organized and be proactive at all times.
Solid verbal and written communications skills.
Ability to remain professional at all times.
Have an active interest in the Banking Industry.
Available to work a full-time schedule.
NOTE: This position overview is not intended to be all-inclusive. Interns may perform other related duties as negotiated to meet the ongoing needs of the organization.
To Be Considered
Review the job description and apply, attaching your resume.
Tell us what Community means to you in a short paragraph. Have fun with it and be sure to attach it to your on-line application.
If you have a department/functional area preference, please let us know
About UniBank
We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule.
We are unique. Unique to people. Unique to business. Unique to local government.
We are UniBank. Bank Different. Bank Unique.
This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements
UniBank is committed to fair, competitive, and market-informed pay for our employees. The estimated base hourly rate for this position is $19.00/hr to $23.00/hr. Final hourly offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer. UniBank supports the internal growth and development of our employees and so it is rare to have an initial employment offer at the top of a positions pay grade. As a candidate, you are encouraged to have an open conversation with the hiring team regarding any compensation and benefit related questions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.
Participant in e-verify
$19-23 hourly Auto-Apply 23d ago
Deposit Product Intern
Santander 4.8
Boston, MA job
Deposit Product InternCountry: United States of America
It Starts Here:
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You!
What you will gain
Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship.
The 2026 Santander Summer Internship Program is for undergraduate students and/or graduate level students who have an expected graduation date between December 2026 and May/June 2027.
Santander US is a nationwide business with locations across the country. This position is located in Boston, MA.
• The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Salary: $83,200/year
Before applying, please keep in mind that our internship program does not offer any relocation assistance.
What we offer you
You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander.
As a Deposit Product Management Intern, you will come out of this experience with an understanding of customer experience analysis and how insights drive meaningful improvements. You will gain direct knowledge of competitor and industry research, with potential exposure to market benchmarking, emerging trends, and regulatory developments. You'll learn how product development and improvement initiatives are prioritized and executed, while also building a foundation in product risk management and controls to identify, assess, and mitigate risks effectively.
Responsibilities of the Deposit Product Management internship role may include but are not limited to:
• Customer Experience review and analysis
• Competitor and industry research
• Product development and improvement initiatives
• Product risk management & controls
What we are looking for
• An MBA graduate student with an expected graduation date between either December 2026 or May/June 2027.
• Area of Study: MBA program or Economics graduate program
• Cumulative GPA is 3.0 or above.
• Demonstrates intellectual curiosity and courage.
• Strong English communication skills both written and spoken required.
• Analytical thinkers with a strong attention to detail.
• Organized and able to manage time and multiple tasks efficiently.
• Ability to work independently on special projects.
• Ability to effectively contribute to a team environment.
It would be nice to have
• Coursework in or exposure to accounting, finance, economics, or business. (Preferred)
• Experience in Microsoft Office products. (Preferred)
• Experience in SQL and SAS. (Preferred)
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
We Value Your Impact:
Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
$83.2k yearly Auto-Apply 4d ago
USA Sr. Specialist, Sales & Service Support
Santander 4.8
Boston, MA job
USA Sr. Specialist, Sales & Service SupportCountry: United States of America
Your Journey Starts Here:
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Sr. Specialist, Sales & Service Support will be the primary point of contact for existing clients handling inbound calls as well as proactive outreach. This is a phone based internal position where the incumbent will manage incoming customer calls, as well as temporarily support clients transitioning to Financial Consultants. This role will require handling inbound calls, and providing outstanding service solutions to meet clients' financial needs.
Handle inbound calls from clients, responding efficiently and accurately. Understanding needs and explaining possible solutions ensuring clients feel support and valued.
Enhance client satisfaction through proactive understanding of the client's needs and objectives while providing appropriate support around the client investment/insurance service needs and maintaining consistent with compliance and operations standards
Proactive daily client management of operational items
Responsible for identifying cross sell opportunities for branch based Financial Consultants to drive organic growth and increased wallet share of existing clients through a differentiated client experience
Continually build knowledge and capabilities within client segment and stay current with competitive trends.
Maintain compliance with all applicable bank, broker/dealer, State and Federal regulations associated with the sale of investment and insurance products including Santander Policy Statement governing the sale of uninsured products.
Maintain required professional training and license requirements, including knowledge of FINRA compliance, FDIC compliance, the Bank's uninsured Products Policy Statement and all applicable state and federal regulations.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in Business or Finance preferred or relevant equivalent experience
Highly self-motivated and self-disciplined with the ability to work effectively and independently
Experience and comfort with phone-based support, with history of financial or investment product support.
Excellent listening skills and the ability to explain complex information in a simple and concise manner, verbally and in writing.
Knowledge of regulatory requirements to ensure a sound control environment
Strong knowledge of sales support and effective sales enhancement techniques within the industry
Ability to work independently and set appropriate priorities to meet deadlines
Strong analytical and evaluative skills with ability to measure program performance and make recommendations for improvement
Vendor relationship experience helpful
Attention to detail
Self motivator and creative thinker
Excellent communication skills, including strong presentation skills and writing ability
Maintains appropriate sales licensing
P.C. software applications (e.g. Excel, Word, etc.)
Certifications:
FINRA Series 7, 63 and 65 (or 66) Securities Licenses and Life/Health Insurance licenses
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$58,125.00 USD
Maximum:
$92,500.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
$58.1k-92.5k yearly Auto-Apply 60d+ ago
VP of Strategic Projects
Santander 4.8
Boston, MA job
VP of Strategic ProjectsCountry: United States of America
Your Journey Starts Here:
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Sr. Associate, Strategic Initiatives, will join a high-performing team focused on execution of strategic projects. The Sr. Associate will play a key role managing a portfolio of high-priority strategic initiatives that will shape the future of Santander US. They will focus on the execution of the most critical projects for Santander US and oversee a team of PMOs to ensure proper implementation of all project management aspects (risk assessment, governance, artifacts, etc.). The Sr. Associate will liaise with stakeholders across multiple functions (business, risk, finance, technology) to ensure proper delivery of strategic initiatives. This is an ideal position for a candidate who wants to apply previous management consulting or corporate banking experience into an execution-focused and fast-paced role.
This is a high-visibility role with exposure to senior management.
The successful candidate will demonstrate a mastery of the following qualities:
Autonomy: taking ownership and accountability with little guidance
Multi-tasking: ability to handle multiple projects at a time under time constraint
Critical thinking: capability to creatively find simple solutions to complex problems
Executive presence and interpersonal skills: ability to effectively communicate (orally and in writing) in a clear and succinct fashion to address a senior leadership audience
Comfort producing financial models and interpreting financial statements
Team player attitude
Ability to influence others, even within a difference hierarchical organization
Proficient in MS Office (PowerPoint, Excel, etc.), high attention to detail, and skilled at producing visuals on decks and memos
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience: Finance, Accounting, Business Administration or equivalent field. - Required.
9+ Years Relevant business planning, project and financial experience. - Required.
9+ Years Experience working with complaint standards to include monitoring and evaluating. - Required.
9+ Years Experience working with Analytics and providing process recommendations. - Required.
Advanced knowledge in a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions.
Ability to consult, build, and maintain solid working relationships in and outside of immediate department.
Ability to determine and report priorities/metrics to senior management.
Ability to manage multiple small to medium sized projects simultaneously.
Ability to research, analyze, document, and present organizational metrics that drive business decisions.
Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members.
Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills.
Excellent verbal, written, and interpersonal communication skills.
Knowledge and understanding of banking industry: products, services, operational policies, and procedures.
Knowledge and understanding of risk management.
Strong attention to detail and accuracy skills.
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$93,750.00 USD
Maximum:
$160,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
$93.8k-160k yearly Auto-Apply 60d+ ago
Sr. Associate, Product Management, Coconut Grove, Miami, FL
Santander 4.8
Boston, MA job
Sr. Associate, Product Management, Coconut Grove, Miami, FLCountry: United States of America
It Starts Here:
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Sr. Associate, Product Management leads product development and marketing processes for one large-sized product or two or more medium-sized products. The incumbent liaises with cross-functional teams to provide products that address client needs. The Sr. Associate, Product Management allocates work within a team/project. In addition, they lead sessions on the design and development of product marketing strategies for one large-sized product or two or more medium-sized products.
Assists in leading cross-functional sessions with teams such as Development and Marketing.
Uses high familiarity with product competitors, consumer trends, and market status to analyze and review reports compiled by more junior analysts.
Summarizes findings and may provide recommendations for management review.
Analyzes and defines the product's business case based on team and industry reports.
Prioritizes product requirements and further investigates product feasibility.
Responsible for addressing customer feedback and concerns.
Assists in determining product responsibilities and scope.
Contributes to the achievement of related teams' objectives.
Works closely with business partners to understand business processes and value chain to align solutions to business need and priority.
Develops and maintains the product roadmaps and platform strategy.
Differentiates services for strategic tools based on business needs.
Stays current with industry trends and emerging technology in the domain.
Develops consultative services and innovative capabilities for core solutions.
Evolves the organization structure to create efficient and consistent services to our partners, including speed to market, cost reduction, and a focus on elimination of duplicative systems across the environment.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience: Business, Finance or equivalent field. - Required.
9+ Years Related work experience. - Required.
Solid understanding the impact of regulatory changes to the products.
Demonstrated understanding of product development life cycle.
Strong analytical skills/financial acumen.
Demonstrates the ability to create strategic plans and lay out a strategic course of action to drive future business growth for a specific product.
Self-starter: forward thinking, with a positive/can-do attitude.
Demonstrates the ability to translate customer needs into marketable product features.
Ability to communicate effectively to internal teams, key partners and executive management.
Demonstrates the ability to translate client needs into marketable product features.
Secure SDLC (System Development Life Cycle) methodologies experience.
Ability to interact with integrity and a high level of professionalism with all levels of team members and management.
Excellent verbal, written, and interpersonal communication skills.
Strong project management skills.
Experience with Waterfall and Agile project methodologies.
Experience with Agile Scrum (Daily Standup, Sprint Planning and Sprint Retrospective meetings) and Kanban.
Certifications:
No Certifications listed for this job.
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range:
Minimum:
$93,750.00 USD
Maximum:
$165,000.00 USD
We Value Your Impact:
Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
$93.8k-165k yearly Auto-Apply 3d ago
Relationship Banker
Unibank 3.9
Unibank job in Blackstone, MA
We have a Unique opportunity to join our team as a full-time Relationship Banker based in our Sutton location! We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about forming relationships with customers, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for - then come join us!
Position Overview
Responsible for all customer service duties including sales and relationship management, while reaching or exceeding established goals. Master the UniBank delivery process and product knowledge to develop customer relationships by performing the following essential duties.
Primary Accountabilities
Continually exceeds customer service expectations by offering excellent service, including greeting customers, smiling, using their name and building rapport with customers designed to generate customer loyalty.
Serve as customers' single point of contact on all UniBank products and services.
Services customers by processing a variety of teller and platform transactions quickly with minimal or no errors according to established bank policies.
Cross sells products and services and makes appropriate referrals to other staff members and departments to ensure customer needs are met.
Verifies all transactions and proves cash drawer upon completion of assigned shift to ensure compliance with UniBank Standards of Performance Policy. Seeks assistance as needed to resolve proof discrepancies.
Performs security function by opening and closing bank and vault and ensuring overall safety and security of bank grounds.
Opens new accounts, certificates of deposit, and all other products offered by the bank; answers customer questions, provides account opening information, and ensures that proper paperwork is completed and entered on the computer system.
Takes consumer loan applications with a focus on cross-selling other bank products and services.
Retains existing customers and develops new customer relationships.
Implements all sales strategies, including new products and services and participates in business development and outreach as directed by management.
Proactively resolves customer complaints.
Works in a team setting on various projects including employee contests, sales programs, etc.
Adhere to established standards, policies and procedures.
Deliver strong community visibility.
Participate in community and networking events
Responsible for compliance with all laws, regulations, and corporate policies with specific adherence to branch operations, security and procedures.
Other duties as assigned.
Knowledge, Skills Education and Work Experience
High school diploma or equivalent required; Associates Degree preferred.
Experience with cash handling, customer service, and sales required.
Previous experience retail banking preferred.
Must have strong verbal, written, math, customer service, sales, PC and operational skills.
Ability to work independently and in a team environment
About UniBank
We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule.
We are unique. Unique to people. Unique to business. Unique to local government.
We are UniBank. Bank Different. Bank Unique.
This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements
UniBank is committed to fair, competitive, and market-informed pay for our employees. The estimated base hourly rate for this position is $21.00/hr to $25.00/hr. Final hourly offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer. UniBank supports the internal growth and development of our employees and so it is rare to have an initial employment offer at the top of a positions pay grade. As a candidate, you are encouraged to have an open conversation with the hiring team regarding any compensation and benefit related questions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.
Participant in E-Verify
$21-25 hourly Auto-Apply 35d ago
Portfolio Manager ~ Boston
Brookline Bancorp 4.1
Boston, MA job
Principal Objective
To analyze and underwrite credit requests for Bank prospects and customers, assist with due diligence activities, assist with the loan closing process, monitor and evaluate risk within the team portfolio.
Principal Duties and Responsibilities
C redit Underwriting
Analyze and underwrite credit requests in a timely fashion by using some or all of the following resources: applications, spreads, financial statements, tax returns, credit bureaus, meetings with customers/prospects, appraisals, web research and other resources as necessary.
Experience underwriting Commercial and Investment real estate deals.
Determine if request is in compliance with Bank policy and note exceptions.
Discuss deal structure, cash flow, collateral, and customer character with Relationship Managers (RM).
Recommend alternative credit structures or products where appropriate.
Accompany RM on customer calls and interact extensively with customers in person and over the phone.
Interact with attorneys and financial professionals including CPA's, CFO's, etc. as needed to assist in the underwriting and closing process.
Present analysis in written proposals for appropriate approvals and present as directed to the appropriate approval authority.
Conducts market surveys through contact with brokers, online research, etc.
Portfolio Management
Manage existing portfolio of customers by tracking and preparing annual renewals for lines of credit, reviews of term debt, and reviews of overdraft lines of credit.
Maintain tracking database with updated information as needed.
Compliance monitoring
Identify potential problem loans and deficiencies.
Assist customers when needed with questions regarding loans and retail products.
Job Specifications (Skills, Knowledge and Abilities Required)
Bachelor's degree in relevant field
2+ years experience in credit
Formal credit training is preferred
Excellent written and oral communication skills
Extensive knowledge of PC applications, including Excel, Word and Access
Performs other related duties as required or directed
Be familiar with and fulfill compliance requirements
Prepare loan memorandums consistently with minimal supervision
Behavioral Skills
Consistently demonstrate behaviors associated with Brookline Bancorp's Core Four values: adaptability, accountability, leadership, and teamwork.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description is subject to change at any time.
$103k-160k yearly est. Auto-Apply 56d ago
Temporary Staff-Cash Management Support Staff
Brookline Bancorp 4.1
Boston, MA job
NOTE: THIS IS A TEMPORARY POSITION -will begin as part time during training in December and revert to full time in January and run through the end of February 2026.
**Based in Needham, but may be instances where travel to local branches is needed so valid drivers license/vehicle will be needed. No public transportation to this location.
Principal Objective:
As a member of the Conversion Team, the incumbent is primarily responsible for performing the daily monitoring of various tasks relating to the conversion of new and merged systems.
Assist CM client users with installation of CMOL Secure (Treasury) Browser and User Registration
Assist CM Bank Teams with Tier 1 and Tier 2 cases
Organized and detail oriented
Strong skills with MS office products
Strong communication skills
IT support skills a plus
Training will be provided if you are dependable, "tech savvy", highly organized and would enjoy interaction with clients. You are patient and have the ability to utilize a script as needed to assist our customers with troubleshooting conversion issues and answering questions.
$33k-36k yearly est. Auto-Apply 36d ago
Senior Personal Banking Advisor
South Shore Bank 2.8
Norwell, MA job
The Senior Personal Banking Advisor performs a variety of branch duties in accordance with regulatory and security guidelines. Generates new business through educating and cross selling products and services. Assists Personal Banking Manager in all aspects of branch operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist clients by telephone or in person with new account services including additions or changes in client accounts. Actively cross sells all bank products.
Fill out contract forms, determines charges or fees for service requested, collects deposits, prepares change of address records, and proper disclosure forms.
Responsible for opening/closing the branch.
Remain educated on all bank products, services and technology offered by the bank.
Adapt quickly to the changing technology.
Increase consumer awareness of the technology available to them through our products and services.
Educate clients on the use of technology and provide instruction/demonstration on how to properly use the technology for their benefit.
Solve client complaints, questions or problems.
Assist in all branch supervisory functions including branch settlement, teller balancing, ATM settlement.
Receive checks and cash for deposit, verify amount, and examine checks for endorsements.
Cash checks and pay out money after verification of signatures and client balances.
Authorized to sign Bank Checks.
Enter client transactions into computer to record transactions, and issues computer generated receipts.
Place holds on accounts for uncollected funds.
Respond to audit reviews and help complete branch monthly audit reports.
Buy and sell Foreign currency.
Process domestic and international wires.
Order branch cash and ship excess cash when necessary.
Allow clients access to safe deposit boxes, following specified procedures.
Monitor and review financial institution's security procedures and control access to vault.
Assist in maintaining all dual control logs.
Use supervisory authority in support of teller transactions.
Ensure the security and safety of all employees.
Respond to after hour alarm calls.
Supervisor authority appropriate to level assigned.
Leads branch huddles.
Manage staff sales/referral performance and branch goals status.
Observe staff interactions and contribute to staff coaching and development.
Complete all internal Bank training as assigned and required.
Adhere to the Bank's privacy and data security policies including but not limited to safeguarding of sensitive information and complying with relevant regulations to protect non-public information.
Exhibit the ability and desire to embrace and enhance the Bank culture.
SECONDARY DUTIES
Represent the bank in community related activities.
Attend educational programs/seminars related to banking.
SUPERVISORY RESPONSIBILITIES
Back up to Personal Banking Manager as needed.
CERTIFICATES/LICENSES
Maintains satisfactory NMLS registration under the regulations of the SAFE Act.
Consider this description to be the foundation of your job, not its boundaries. Expect to participate in internal and external training sessions and activities not described here which enhance the quality of service to the client.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate's degree (A. A.) or equivalent from two-year College or technical school; six months to one-year related experience and/or training; or equivalent combination of education and experience. Previous supervisory experience strongly preferred. Experience with electronic delivery channels including Internet Banking, Mobile Banking/Mobile Deposit, eStatements, Bill Pay, etc.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, clients, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers. Ability to use and understand calculator. Ability to understand interest rate and percent.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use sufficient hand, arm and finger dexterity or feel objects, tools or controls. The employee must regularly lift and/or move up to 10 pounds and at least twice a day, lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee occasionally works near moving mechanical parts. The noise level in the work environment is usually moderate.
KEY POINTS
Join the Bank that shares success with others!
As a locally managed mutual bank, South Shore Bank is driven by the needs of communities rather than the demands of investors. You can help us serve as a trusted advisor to the people, businesses and organizations that make our communities stronger. We also provide a competitive benefit package with Medical, Dental, Vision, Flexible Spending, Dependent Care, Child Care Subsidy, Retirement, Life Insurance and many other benefits. It has been and will continue to be the policy of South Shore Bank to be an Equal Opportunity Employer.
We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service, or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state, or local laws.
At South Shore Bank, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. We believe in Shared success and We before Me. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
Pay Range Disclosure (Massachusetts Requirement)
The pay range for this position is $24.29 to $30.18 per hour and is the lowest to highest hourly rate South Shore Bank in good faith believe we would pay for this role at the time of this posting. The Bank may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the posted range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability.
Salary Description $24.29 - $30.18 Hourly
$24.3-30.2 hourly 2d ago
Program/Project Manager - I-Banking Regulatory, Vice President
Santander 4.8
Boston, MA job
Program/Project Manager - I-Banking Regulatory, Vice PresidentCountry: United States of America
It Starts Here:
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The role is part of the COO Cross/Transformation Team within Corporate and Investment Banking (CIB) Chief Operating Officer (COO) organization.
This is a role leveraging both Program Management Office (PMO) and project execution/consulting skills providing solutions for CIB US with a focus on regulatory and non-financial risk related initiatives.
Qualified candidate must have extensive program/project management experience and should be able to work independently to conduct analysis and proactively bring proposed solutions in support of business goals. Knowledge of industry standards and best practices in regulatory and control aspects of the Markets, Banking and/or Leverage Finance businesses is important. The ability to think, communicate, and support and/or drive execution is key. The role will provide support for various projects within the CIB COO organization, coordinating teams of internal staff and external partners supporting the execution. S/He will also serve as mentor to more junior staff and those who are responsible for supporting key operational functions and providing recommendations for improvement.
• Develops and maintains an understanding of overall business functions with in-depth knowledge of specific areas/functions and related activities.
• Initiates, leads and/or supports projects that have a high level of complexity and visibility/impact across the organization.
• Oversees and may contribute to the development of project definition and scope at the project level.
• Organizes and defines parameters of assigned projects and assembles relevant data for said project(s). Participates in and leads the planning, research, analysis, development, and implementation of new and modifications to existing applications and processes to provide new or improved capabilities, products, and/or services.
• Represents the business as the subject matter expert on special projects and initiatives, as necessary
• Monitors key milestones and outcomes of responsible projects in the program throughout the project lifecycle to ensure adherence to established quality standards.
• Serves as focal point for external vendors/service providers regarding daily operational activities within the projects assigned.
• Manages/leads projects involving multiple stakeholders and drives the formulation of business processes and requirements
• Coordinates resources in different geographies, to resolve complex issues, improve systems/processes, and facilitate integration between systems
• Validates information and interfaces with other departments to include presentations of documented findings, alternatives and recommended actions.
• Maintains the governance for the projects assigned and escalate issues as needed. Support development of presentations, dashboards, reports and other team and executive level project communications and documentation
• Supports the COO leadership team during the analysis of new initiatives, escalation of issues and during the planning for the next strategic life cycle.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree; in Finance, Accounting, Engineering or equivalent field or equivalent work experience.
Must possess 10 years of program/project management and business planning experience within a financial services organization.
• Experience building partnerships and consulting effectively with leadership.
• Experience in one or a combination of the following: project management, implementation of end-to-end processes, business operations or strategic planning in financial services.
• Understanding of and experience with Waterfall and Agile methods.
• Ability to consult, build, and maintain solid working relationships in and outside of immediate department
• Ability to determine and report status and priorities/metrics to senior management
• Ability to manage multiple small to medium sized projects simultaneously
• Ability to research, analyze, document, and present organizational metrics that drive business decisions,
• Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
• Ability to work as an individual contributor and lead teams
• Comfortable managing large teams/groups without direct reporting relationship
• Proven success with in-person and virtual meeting facilitation with mid and senior level stakeholders
• Expert Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
• Ability to create audience-appropriate and professional management presentations (PowerPoint and Excel-based). Includes presentations used to facilitate management working sessions through senior executive briefings
• Excellent verbal, written, and interpersonal communication skills
• Knowledge and understanding of Investment Banking industry: products, services, operations and systems
• Understanding of the regulatory landscape related to financial services with an emphasis on those impacting Investment Banking.
• Strong attention to detail and accuracy skills
• Working knowledge of Spanish will be a plus but not required
Certifications:
No Certifications listed for this job.
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range:
Minimum:
$86,250.00 USD
Maximum:
$155,000.00 USD
We Value Your Impact:
Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
$86.3k-155k yearly Auto-Apply 9d ago
Human Resources Assistant - Part Time
Central One Federal Credit Union 3.5
Shrewsbury, MA job
JOB STATUS: Non-Exempt
REPORTS TO: Chief People & Culture Officer
SUPERVISES: None
WHO WE ARE: At Central One, our values are to Deliver Exceptional Service, Work as a Team, Have Fun, and the Credit Union philosophy of People Helping People; all while striving to be C.E.N.T.R.A.L. One Ambassadors. CENTRAL stands for Caring, Enthusiastic, Nimble, Team-Oriented, Resilient, Altruistic and Loyal. At the core of our values lies a commitment to our community, members, and employees, with a focus on overall well-being.
PRIMARY FUNCTIONS: The Human Resources Assistant provides administrative and operational support to the Human Resources Department, ensuring smooth execution of HR programs and daily activities. This position assists with onboarding, recruitment, benefits administration, employee record management, and various employee engagement programs. The HR Assistant plays a key role in maintaining accurate employee data, supporting compliance with policies and procedures, and delivering exceptional service to employees across the organization.
DUTIES AND RESPONSIBILITIES:
Assist with onboarding efforts for all personnel, including, but not limited to, scheduling mentor luncheons, management meet and greets, and new hire policy assignment.
Assign and monitor completion of required policy acknowledgment and training through the HRIS.
Provide administrative support for employee programs such as the Career Development Program, career apparel, HR training, CEO roundtables, and other on-site events.
Maintain employee records within the employee file management system.
Assign exit interview surveys, monitor new hire surveys for completion.
Assist with recruitment efforts for all personnel, including coordinating interviews, administering pre-employment testing and verifications, managing applicant communication, and closing out postings once positions are filled.
Assign Working Genius assessments to new employees and keep grids up to date.
Assist with benefits administration, including processing invoices, tracking discrepancies, supporting benefits plan testing, and monthly data entry of new employee time off policies and balances.
Maintain the HR text alert system by updating employee information for new hires and terminations.
Assist with the annual job description review process.
Perform general HR administrative support, including assisting with checklist tasks, ordering supplies and gifts, arranging meetings, and generating HR reports.
Manage incoming HR-related mail, including retrieving, scanning, uploading, and/or forwarding to the appropriate recipient.
Maintains community involvement and participate in special projects, as needed.
Adheres to all applicable policies, procedures, and regulations.
Stays current on job related equipment, procedures, and information via attendance at meetings and seminars and reading various memos, handouts and publications.
Performs all other duties as requested.
Pay Range: $23.48 - $30.23 per hour commensurate with experience
Schedule: Generally, 20 hours per week, Monday-Thursday between 8:00 a.m. and 4:30 p.m.
Requirements
Education: Bachelor's degree required. PHR certification preferred
Experience: 1 to 3 years of experience in the human resource field
Skills: Working knowledge of Microsoft Word, Excel and PowerPoint; effective oral and written communication skills, excellent interpersonal skills, basic knowledge of the principles and practices of the HR field.
Traits: Dependable, cooperative, discreet, tactful
$23.5-30.2 hourly 55d ago
Senior Accountant
South Shore Bank 2.8
Dedham, MA job
The Senior Accountant is responsible for performing functions to support the Company's accounting processes in complex areas of focus as noted below:
ESSENTIAL DUTIES AND RESPONSIBILITIES
Prepare monthly journal entries for all derivative instruments for which either Bank is a counterparty to.
Monitor Effectiveness for all derivative instruments accounted for as Accounting Hedges.
Prepare monthly journal entries related to the Tax Provision for all legal entities.
Prepare quarterly journal entries related to Deferred Taxes.
Prepare monthly journal entries and quarterly reporting related to all CECL ACL Reserves.
Perform monthly reconciliations of all General Ledger accounts related to areas of responsibility.
Research reconciling items and proposes corrective action as applicable.
Communicates inter-departmental reconciling items as applicable, monitors responses, escalates aged items as appropriate.
Complete quarterly regulatory reporting for both Banks and the Holding Company.
Respond timely to requests and inquiries from other team members within the department and throughout the Bank.
Participate in departmental and bank-side projects as applicable.
Assists with audits as needed.
Learn and understand reporting in the general ledger.
Assist with other related accounting functions within the department as assigned.
Complete all internal Company training as assigned and required.
Adhere to the Company's privacy and data security policies including but not limited to safeguarding of sensitive information and complying with relevant regulations to protect non-public information.
Exhibit the ability and desire to embrace and enhance the Company culture.
Consider this description to be the foundation of your job, not its boundaries. Expect to participate in internal and external training sessions and activities not described here which enhance the quality of service to the client.
SUPERVISORY RESPONSIBILITIES
None.
Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree (B.A.) in Accounting, and/or five years related accounting experience and/or training; or equivalent combination of education and experience.
CPA License a plus, but not a requirement.
Bank experience a plus, not a requirement.
Experience with Prologue general ledger system a plus, but not a requirement.
Experience with FIS core processing system a plus, but not a requirement.
Proficiency in the MS Office suite for use in primary duties.
SKILLS
Basic knowledge of the banking and financial services industry including federal laws and regulations
Willingness to gain new knowledge and technical skills.
Intermediate typing skills to meet the production needs of the position.
Intermediate math skills: the ability to calculate interest, commissions, proportions, and percentages; balance accounts; add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals; locate routine mathematical errors; compute rate, ratio, and percent, including the drafting and interpretation of bar graphs.
Exceptional verbal, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, read, analyze, and interpret documents and professional journals, understand procedures, write reports, correspondence, and procedures, speak clearly to customers and employees.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk; use sufficient hand, arm and finger dexterity or feel objects, tools, or controls. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
KEY POINTS
For those seeking to deliver the latest financial solutions rooted in trustworthy, high-quality service, Charlesbridge, a mutual bank holding company, provides operational support, resources, legacy, and innovative thinking to financial institutions so they can deliver a suite of flexible, personalized solutions designed to meet the evolving needs of our clients and our communities. Our local roots, dedication to the communities we serve, loyalty to our people, and commitment to excellence ensure that we remain a trusted partner in an ever-evolving financial journey, today and tomorrow.
While our employees are committed to helping our clients, we are committed to our employees. To support our employees, we offer a competitive benefit package with Medical, Dental, Vision, Flexible Spending, Tuition Reimbursement, Childcare Subsidy, Retirement, Life Insurance, and many other benefits.
Charlesbridge is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, gender, sexual orientation, age, marital status, national origin, physical or mental disability, veteran or disability status, gender identity, or expression, citizenship, genetic information, ancestral origin, military status, pregnancy, childbirth, and or conditions relating to pregnancy or any other related medical conditions or any other status protected by Federal, State or local laws.
Here at Charlesbridge, we strive to foster a culture where every voice is valued and where employees have a sense of belonging and connection with each other. We are dedicated to creating a work environment that understands, supports, and welcomes diverse perspectives and backgrounds. Together, we will create an inclusive and culturally competent and supportive environment where employees model behavior that enriches both Banks and the communities we support.
Pay Range Disclosure
The pay range for this position is $70,634.14 to $94,519.09 per year and is the lowest to highest salary Charlesbridge in good faith believe we would pay for this role at the time of this posting. The Company may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability.
EOE/F/M/Vet/Disabled
Salary Description $70,634.14 to $94,519.09 per year
$70.6k-94.5k yearly 9d ago
Personal Banking Representative - Newton Centre
Brookline Bancorp, Inc. 4.1
Newton, MA job
About Brookline Bank Since 1871, Brookline Bank, a division of Beacon Bank & Trust, has built a legacy of consistent financial strength, trust, outstanding banking services, and strong customer relationships. Today, we have 28 branches that deliver an expanding array of valuable banking and financial services geared to helping individuals and businesses manage their finances. As a trusted financial resource to our customers, it's our everyday commitment to do more, deliver more, and exceed expectations.
What is Brookline Bank's most valuable asset? Our employees! That's why we offer competitive pay and excellent benefits which includes a matching 401k. We pride ourselves on hiring candidates that embrace our Core Four Values: Adaptability, Accountability, Leadership, and Teamwork. Brookline Bank provides a great working environment that offers opportunities for advancement.
We are currently looking for a Personal Banking Representative in our Newton Centre branch. As a Personal Banking Rep you will greet customers, build relationships, open new accounts, and sell a full range of financial products and services. The ideal candidate should have cash handling experience, excellent customer service skills, and is knowledgeable of bank products and services. If you believe you have what it takes and are interested in joining our team then please apply today!
Principal Duties and Responsibilities
* Provides excellent customer service, identifies customer needs and suggest appropriate line of products.
* Proactively develops new customer relationships and expands relationship with existing customers.
* Possess good working knowledge of all depository products and alternate delivery services.
* Research and resolve all customer problems and inquires.
* Possess good working knowledge of all consumer-lending products.
* Interview consumer loan applicants. Submit and close consumer and equity loans.
* Basic knowledge of small business lending products.
* Educates customers with all products and services and alternate delivery channels such as; On-line Banking, Bill Pay, Mobile Banking, ATM and Cash Management services.
* Willingness to engage in outside business development activities including cold calling and community involvement.
Job Specifications
* High School or equivalent with one plus year sales or banking experience.
* Knowledge of Bank products and services.
* Direct sales and customer service experience to meet or exceed personal sales goals and contribute to team goals.
* Good oral and written communication skills.
* Detail oriented and good organization skills.
* Ability to prioritize workflow, multi-task, time management skills and ability to meet deadlines.
* Cash handling experience.
* Enthusiastic, goal oriented and customer focus.
* Ability to analyze situations and solve complex issues.
* Computer experience and familiarity with Microsoft Office (Word, Excel, Outlook).
* Work involves sitting, extended period of standing, occasional walking and lifting up to 50 pounds.
* Perform all duties in compliance with BSA/AML regulations.
$34k-39k yearly est. 60d+ ago
Emerging Technology Risk Management Intern
Santander 4.8
Boston, MA job
Emerging Technology Risk Management InternCountry: United States of America
It Starts Here:
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You!
What you will gain
Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship.
The 2026 Santander Summer Internship Program is for undergraduate students and/or graduate level students who have an expected graduation date between December 2026 and May/June 2027.
Santander US is a nationwide business with locations across the country. This position is located in Boston, MA.
• The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Salary: $62,400/year
Before applying, please keep in mind that our internship program does not offer any relocation assistance.
What we offer you
You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander.
As a Technology Risk Management intern working to support risk outcomes associated with emerging technologies, you will come out of this experience with first-hand experience identifying and assessing risks related to Artificial Intelligence (AI) based systems within the Financial Services industry.
You will gain direct knowledge of risk analysis, control evaluation and testing, policy development, risk reporting, and other associated aspects of risk governance. You can expect exposure to senior risk personnel, business managers, Information Technology teams, and several other disciplines. You'll learn to support risk management activities to ensure that technology solutions and systems operate within the organization's risk appetite, while helping to refine processes that manage the company's exposure to technology risk coupled.
Responsibilities of the Technology Risk Management internship role may include but are not limited to:
• Support periodic reviews of technology policies, standards, and procedures to ensure alignment with regulatory requirements and leading industry practices
• Support and actively participate in ‘review and challenge' activities by:
o Analyzing risk artifacts (including risk assessment forms, remediation plans, project documentation, etc.) to identify gaps or emerging issues
o Verifying that remediation actions for identified gaps are appropriate, timely, and tracked to closure
o Developing actionable feedback / recommendations to strengthen overall risk posture
• Execute ad-hoc reporting and develop materials that translate disparate risk information / insights into decision ready briefs, enabling senior and executive management to monitor Santander's technology risk posture and prioritize strategic actions
• Stay abreast of emerging AI-based technologies, workflows, architectures, threat vectors, and evolving regulatory guidance
What we are looking for
• An undergraduate student with an expected graduation date between either December 2026 or May/June 2027.
• Area of Study: Information Technology, Business, Finance or related field
• Cumulative GPA is 3.0 or above.
• Experience with Microsoft Office Product Suite
• Demonstrates intellectual curiosity and courage.
• Strong English communication skills both written and spoken required.
• Analytical thinkers with a strong attention to detail.
• Organized and able to manage time and multiple tasks efficiently.
• Ability to work independently on special projects.
• Ability to effectively contribute to a team environment.
It would be nice to have
• Coursework in or exposure to accounting, finance, economics, or business. (Preferred)
• Coursework in or exposure to fundamentals of machine learning / deep learning, software development lifecycle, cloud computing, and cybersecurity (Preferred)
• Foundational understanding of technology risk-awareness and risk management (Preferred)
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
We Value Your Impact:
Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.