Registered Dental Assistant jobs at Unicare Community Health Center - 31 jobs
Dental Back Office - Registered Dental Assistant
Unicare Community Health Center 4.2
Registered dental assistant job at Unicare Community Health Center
Dentalassistants work under the supervision of dentists and are responsible for a wide range of tasks in the dental office, ranging from patient care to administrative duties to laboratory functions. The dentalassistant position is flexible and varied in the dental office and requires a diverse set of skills: clinical, clerical, interpersonal, and technological.
.
Essential Functions
Chair-side Assisting: Assists the dentist in providing dental treatment
Prepare and maintain dental instruments, supplies and equipment
Collect and record patient health histories
Take and record patient vital signs
Patient management during dental procedures
Instrument transfer
Dental procedure isolation techniques
Preparation of dental materials, cements, amalgam, composite, impression materials, etc.
Dental charting
Prevention and management of dental medical emergencies
Inventory control and management
Expanded Functions
Taking dental x-rays
Applying topical fluoride treatments
Placing topical medications
Dental Infection Control Procedures
Managing the dental office infection control plan
to meet OSHA, CDC and ADA
standards
Instrument cleaning, sterilization/disinfection, and re-circulation
Dental treatment room disinfection
Dental Laboratory Procedures
Pouring impressions to make stone and plaster models
Model trimming
Fabricating mouth guards, bleaching trays, fluoride trays, and custom impression trays.
Patient and Community Education
Delivering patient personal oral care instructions
Explaining the treatment plan that the dentist has decided upon
Delivering community dental health presentations
Planning and setting-up health fair booths
Assisting with Front Office Duties
Scheduling and confirming appointments
Handling patient reception
Managing patient records
Managing business records
Following accounting/bookkeeping procedures
Processing patient insurance
Preparing written business communications
Handling marketing for the dental department
Additional Duties
Assisting patients with filling out forms and other services they may need Interpreting for patients, providers, and staff as needed Maintaining full and productive schedules for dental providers
Traveling to other locations as needed
Participating in meetings and training sessions Working collaboratively with other departments Use of Electronic Health Records to deliver care.
Non-Essential Functions
As directed by the Dental Director, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives
Professional Requirements
Adhere to dress code, appearance is neat and clean.
Maintain current license, DEA registration and BLS certification.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Participate in performance improvement and continuous quality improvement activities.
Qualifications
Successful completion of a dentalassistant program plus one year of experience. Successful completion of a radiation safety course and CPR certification required.
Knowledge, Skills, and Abilities
Requires a comprehensive knowledge in dentalassisting.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Knowledge of the principles and practice of modern dentistry as related to public health organizations and community health programs.
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Must be able to read, write English and Spanish.
Must have the capability to perform basic mathematical skills.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Verbal - Must be understood and be able to articulate in interactions with patients, staff andother medical providers. Must be able to convey spoken instructions accurately andquickly.
Auditory - Must be able to hear in interactions withpatients, patients' families, staff and other medical providers. Must be able to hear telephone, equipment, and alarms.Visual - Must be able to see with clarity at a distance of 20 inches to see patient documents, office documents and computer. Must have the ability to focus, judge distances and good peripheral vision. Must be able to see with clarity at a distance of 20 feet to aid patients to exam room if needed. Must have the ability to focus, judge distances and good peripheral vision.
Travel
Occasionally will be travelling to other clinic sites to work or attend meetings (Occasionally: 1-33%)
Physical Requirements and Environmental Conditions
Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand and finger dexterity to perform fine motor function without tremor.
Full range of body motion including twisting body, pushing, pulling
Position requires light to moderate work with 25 lb., and occasionally lift and/or move up to 50 lb.
Moderate to high noise level exists
While performing the duties of this job, the position requires reaching, bending, stooping, kneeling, crouching and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
For Outside Screenings and/or Health Fairs - Rare exposure to outside conditions such as rain, heat, extreme heat, cold, or humidity will occur if performing duties outside of the building.
Preventative, Educational, Surveillance Programs in Use:
Policy and procedure manual including Infection control, body substance isolation.
TB Surveillance program
Hepatitis B, ATD and flu vaccine program
Annual body mechanics review
Fire policy; annual fire extinguisher practice, and fire drills.
Annual OSHA Bloodborne Pathogens training
Annual electrical safety review
Personal radiation monitoring program.
Special Requirements
Must be willing to work on occasional Saturdays from (9am - 3pm)
Working Conditions
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles.
The noise level in the work environment is usually moderate.
Non-Ionizing Radiation (microwaves, sun)
Hazardous Exposure (chemical [E.G. Latex] and infectious)
Ionizing Radiation (X-ray, Radioactive Isotopes)
$33k-40k yearly est. 8d ago
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Back Office - Medical Assistant I- BH
Unicare Community Health Center, Inc. 4.2
Registered dental assistant job at Unicare Community Health Center
The Medical Assistant I provides administrative and clinical support in mental health or behavioral health settings. This role involves assisting healthcare providers in delivering patient care, managing records, and ensuring a supportive environment for patients.
Duties/Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.
Assist with intake process, including collecting patient histories, conducting assessments and documenting vital signs.
Conduct financial screening, and set-up for patient visits.
Provide interpretation services for patients and medical staff, ensuring clear communication for behavioral health discussions, particularly for non-English-speaking patients.
Assist with translating health-related documents, when necessary, especially behavioral health intake forms, informed consents, and treatment plans.
Administer standardized mental health screening tools (e.g., PHQ-9, GAD-7) under the supervision of providers to assess mood, anxiety, and other behavioral health concerns.
Document and track behavioral health referrals, ensuring timely follow-up and coordination with behavioral health professionals.
Assist patients in completing mental health intake questionnaires, supporting the behavioral health assessment process.
Assist in monitoring patients undergoing behavioral health treatments, tracking progress and assisting with follow-up appointments as needed.
Provide guidance to patients on managing stress, coping strategies, and improving mental wellness as directed by the healthcare provider.
Be prepared to assist with crisis situations by offering initial support and coordinating rapid access to behavioral health professionals.
Assist in identifying potential high-risk patients and collaborate with providers for immediate intervention or crisis management.
Manage scheduling, maintain patient records, and handle billing and insurance processing.
Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review.
Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed.
Work with Manager to oversee dispensary logs and storage to maintain quality assurance.
Coordinate the inventory, ordering and supply stock maintenance of medical supplies.
Provide sick/vacation leave backup for other Behavioral Health Coordinators.
Assist with the training of behavioral coordinators, volunteer staff on health education, and laboratory.
Maintain electronics health records and ensuring accuracy in documentation
Assists with daily and monthly quality assurance reviews including emergency kit check off.
Record and maintain the refrigerator and freezer temperature logs.
Order VFC vaccines.
Non-Essential Functions
As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
Professional Requirements
Adhere to dress code, appearance is neat and clean.Maintain current license, registrations and/or certifications.Maintain patient confidentiality at all times.Report to work on time and as scheduled as attendance and punctuality is necessary.Ability to work well with a multidisciplinary team. Ability to problem solve and be self-motivated. Maintain regulatory requirements, including all state, federal and local regulations.Represent the organization in a positive and professional manner at all times. Comply with all organizational policies and standards regarding ethical business practices. Communicate the mission, ethics and goals of the organization.Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills. Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions. Able to work independently with little or no supervision. Ability to conduct behavioral health screenings and understand mental health issues such as depression, anxiety, and stress.Competence in identifying behavioral health crises and understanding crisis management protocols.
Familiarity with mental health resources and community support programs.
Qualifications
High school diploma, or GED required.
Completion of medical assistant training program required.
Current Basic Life Support
Phlebotomy certification a plus.
Previous experience in a healthcare setting in mental or behavioral health.
Bilingual in English/Spanish highly preferred .
One (1) to three (3) years Behavioral Health Experience preferred.
Knowledge, Skills, and Abilities
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Willing to work flexible hours, including evenings.
Must have reliable transportation.
Must be self-directed and work productively with minimal supervision.
Ability to work effectively as a member of an interdisciplinary team.
Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook.
Knowledge of Electronic Health Records.
Perform phlebotomy and basic laboratory duties.
Demonstrate the skills to provide age-appropriate care to the clients of the clinic.
Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.
Physical Requirements and Environmental Conditions
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand, and finger dexterity to perform fine motor function.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
Working Conditions
Non-Ionizing Radiation (microwaves)
Interaction with patients who may present challenging behaviors or emotional distress.
Work Schedule
You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.
You will need to travel to other clinic locations as needed for cross coverage support.
Our Mission
The mission of Unicare is to be a community health care organization that treats everyone with dignity, respect and cultural sensitivity to help create an environment in which all can prosper.
$37k-45k yearly est. 20d ago
Dental Back Office - Registered Dental Assistant
Unicare Community Health Center, Inc. 4.2
Registered dental assistant job at Unicare Community Health Center
Dentalassistants work under the supervision of dentists and are responsible for a wide range of tasks in the dental office, ranging from patient care to administrative duties to laboratory functions. The dentalassistant position is flexible and varied in the dental office and requires a diverse set of skills: clinical, clerical, interpersonal, and technological.
.
Essential Functions
Chair-side Assisting: Assists the dentist in providing dental treatment
Prepare and maintain dental instruments, supplies and equipment
Collect and record patient health histories
Take and record patient vital signs
Patient management during dental procedures
Instrument transfer
Dental procedure isolation techniques
Preparation of dental materials, cements, amalgam, composite, impression materials, etc.
Dental charting
Prevention and management of dental medical emergencies
Inventory control and management
Expanded Functions
Taking dental x-rays
Applying topical fluoride treatments
Placing topical medications
Dental Infection Control Procedures
Managing the dental office infection control plan
to meet OSHA, CDC and ADA
standards
Instrument cleaning, sterilization/disinfection, and re-circulation
Dental treatment room disinfection
Dental Laboratory Procedures
Pouring impressions to make stone and plaster models
Model trimming
Fabricating mouth guards, bleaching trays, fluoride trays, and custom impression trays.
Patient and Community Education
Delivering patient personal oral care instructions
Explaining the treatment plan that the dentist has decided upon
Delivering community dental health presentations
Planning and setting-up health fair booths
Assisting with Front Office Duties
Scheduling and confirming appointments
Handling patient reception
Managing patient records
Managing business records
Following accounting/bookkeeping procedures
Processing patient insurance
Preparing written business communications
Handling marketing for the dental department
Additional Duties
Assisting patients with filling out forms and other services they may need Interpreting for patients, providers, and staff as needed Maintaining full and productive schedules for dental providers
Traveling to other locations as needed
Participating in meetings and training sessions Working collaboratively with other departments Use of Electronic Health Records to deliver care.
Non-Essential Functions
As directed by the Dental Director, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives
Professional Requirements
Adhere to dress code, appearance is neat and clean.
Maintain current license, DEA registration and BLS certification.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Participate in performance improvement and continuous quality improvement activities.
Qualifications
Successful completion of a dentalassistant program plus one year of experience. Successful completion of a radiation safety course and CPR certification required.
Knowledge, Skills, and Abilities
Requires a comprehensive knowledge in dentalassisting.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Knowledge of the principles and practice of modern dentistry as related to public health organizations and community health programs.
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Must be able to read, write English and Spanish.
Must have the capability to perform basic mathematical skills.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Verbal - Must be understood and be able to articulate in interactions with patients, staff andother medical providers. Must be able to convey spoken instructions accurately andquickly.
Auditory - Must be able to hear in interactions withpatients, patients' families, staff and other medical providers. Must be able to hear telephone, equipment, and alarms.Visual - Must be able to see with clarity at a distance of 20 inches to see patient documents, office documents and computer. Must have the ability to focus, judge distances and good peripheral vision. Must be able to see with clarity at a distance of 20 feet to aid patients to exam room if needed. Must have the ability to focus, judge distances and good peripheral vision.
Travel
Occasionally will be travelling to other clinic sites to work or attend meetings (Occasionally: 1-33%)
Physical Requirements and Environmental Conditions
Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand and finger dexterity to perform fine motor function without tremor.
Full range of body motion including twisting body, pushing, pulling
Position requires light to moderate work with 25 lb., and occasionally lift and/or move up to 50 lb.
Moderate to high noise level exists
While performing the duties of this job, the position requires reaching, bending, stooping, kneeling, crouching and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
For Outside Screenings and/or Health Fairs - Rare exposure to outside conditions such as rain, heat, extreme heat, cold, or humidity will occur if performing duties outside of the building.
Preventative, Educational, Surveillance Programs in Use:
Policy and procedure manual including Infection control, body substance isolation.
TB Surveillance program
Hepatitis B, ATD and flu vaccine program
Annual body mechanics review
Fire policy; annual fire extinguisher practice, and fire drills.
Annual OSHA Bloodborne Pathogens training
Annual electrical safety review
Personal radiation monitoring program.
Special Requirements
Must be willing to work on occasional Saturdays from (9am - 3pm)
Working Conditions
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles.
The noise level in the work environment is usually moderate.
Non-Ionizing Radiation (microwaves, sun)
Hazardous Exposure (chemical [E.G. Latex] and infectious)
Ionizing Radiation (X-ray, Radioactive Isotopes)
$33k-40k yearly est. 60d+ ago
Virtual Concierge Navigator, Medical Assistant
Alignment Healthcare 4.7
Orange, CA jobs
Virtual Concierge Navigator, Medical Asst.
External Description:
Virtual Concierge Navigator, Medical Assistant
The ACCESS On-Demand Concierge is Alignment Healthcare's model to ensure best-in-class service and care coordination 24/7. As a member of this team, you will be at the center of our member experience and the face of Alignment Healthcare. You will provide members with “White Glove” service and act as a guide to help our members navigate their virtual experience and health care overall.
The Virtual Concierge Navigator ensures member satisfaction and customer service are provided at the level of excellence that our members deserve. To do so, you will become an expert on our health plan and supplemental benefits, care deliver model, and provider network; you will also serve as the liaison among members, providers, and internal departments. By ensuring an “aligned” experience is available to our members at any time of day or night, over the phone, through video-chat, and messaging.
Essential Duties and Responsibilities:
Essential duties and responsibilities of the Virtual Concierge Navigator include, but are not limited to:
• Be knowledgeable in procedures, protocols, benefits, services, and any other necessary information to resolve member issues and inquiries; serve as a “subject matter expert” in the health care experience that our members navigate daily.
• Resolve incoming calls concerning members' eligibility, benefits, provider information, clinical, and pharmacy needs; coordinate membership changes such as member's primary care physician and proactively engage member with their wellness plan options.
• Collaborate with our partners - including but not limited to other departments, supplemental benefit vendors, and provider network - to facilitate the member experience.
• Responsible for receiving inbound phone calls within the department's goal timeframe; may be required to communicate with members in other channels including e-mail, web chat, SMS/text, as required.
• Manage to the member's communication preferences as possible, which may include time of day, channel, and language; utilize interpreter service as needed.
• Responsible for real-time documentation (i.e., caller name, contact info, call reason, action taken, resolution, etc.) and timely wrap-up to support outcomes reporting, in all systems/applications as required.
• Provide administrative support to virtual providers with referrals and initiating authorization requests as deemed appropriate, following up to ensure completion.
• Coordinates member's care for PCP care plan, diagnostic tests, radiology, laboratory, and specialty appointments. Ensures appointments are scheduled and confirmed with the member via Alignment's EMR system; confirms demographics entered are complete. Schedules transportation as appropriate.
• Manage appropriate clinical escalations and triage; link the member to appropriate clinical resources.
• Verify the member is included in or targeted for any outreach or care gap programs and connect members to programs (such as chronic disease programs) or services when appropriate. Analyze available programs, determine program eligibility, and assists with enrollment of such program as appropriate.
• Monitor communication channels as assigned and manage replies to ensure all metrics for timeliness and member experience success are met.
• Develop, write, and edit digital replies, which may involve coordination of health plan benefits knowledge, reference documents, member resources, insights from key stakeholders, and more to be determined.
• Follow communication “scripts” and/or templates as appropriate, ensuring the consumers' needs are clearly understood and resolved.
• Excel in customer service and contribute to a culture of going “above and beyond” to ensure the highest level of member satisfaction.
• Adhere to all applicable attendance policies to ensure consistent and reliable queue coverage, which is essential to the member experience.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Education and/or Experience: High school diploma or general education degree (GED).
2. Certificates, Licenses, Registrations: Medical Assistant Certification. Required.
3. Other Qualifications:
• Medical front/back office experience.
• Knowledge of ICD-10 and CPT codes.
• High-volume inbound customer service experience, particularly for health plan or Medicare “Member Services” roles in health plan and supplemental benefits. Preferred.
• Telemarketing and/or member outreach experience. Preferred.
• Specialized experience in escalation or resolution units. Preferred.
Skills and Abilities
1. Communication Skills: Strong communication skills via email and phone. Fluency in written and verbal Spanish, Korean, or Vietnamese, a plus.
2. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
3. Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
4. Reasoning Skills: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
5. Computer Skills: Strong computer skills.
6. Other Skills and Abilities:
a. Computer literate, typing 40+ words per minute.
b. Excellent communication skills, oral and written.
c. Must pass a writing test. Impeccable grammar and spelling.
Please note: No time off granted during Onboarding/Training and for Jan 1 - Jan 30, 2021 due to high call volume for calendar year enrollment. Must be willing to work overnight, weekends, and holidays as scheduled.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
2. The employee is frequently required to walk; stand; reach with hands and arms.
3. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
4. The employee must occasionally lift and/or move up to 20 pounds.
5. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. The noise level in the work environment is usually moderate.
2. Remote, work from home positions available.
City: Orange
State: California
Location City: Orange
Schedule: Full Time
Location State: California
Community / Marketing Title: Virtual Concierge Navigator, Medical Assistant
Company Profile:
Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time.
By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community.
EEO Employer Verbiage:
On August 17, 2021, Alignment implemented a policy requiring all new hires to receive the COVID-19 vaccine. Proof of vaccination will be required as a condition of employment subject to applicable laws concerning exemptions/accommodations. This policy is part of Alignment's ongoing efforts to ensure the safety and well-being of our staff and community, and to support public health efforts. Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact ******************.
$37k-44k yearly est. Easy Apply 60d+ ago
Virtual Concierge Navigator, Medical Assistant
Alignment Healthcare 4.7
Orange, CA jobs
Virtual Concierge Navigator, Medical Asst.
External Description:
Virtual Concierge Navigator, Medical Assistant
The ACCESS On-Demand Concierge is Alignment Healthcare's model to ensure best-in-class service and care coordination 24/7. As a member of this team, you will be at the center of our member experience and the face of Alignment Healthcare. You will provide members with “White Glove” service and act as a guide to help our members navigate their virtual experience and health care overall.
The Virtual Concierge Navigator ensures member satisfaction and customer service are provided at the level of excellence that our members deserve. To do so, you will become an expert on our health plan and supplemental benefits, care deliver model, and provider network; you will also serve as the liaison among members, providers, and internal departments. By ensuring an “aligned” experience is available to our members at any time of day or night, over the phone, through video-chat, and messaging.
Essential Duties and Responsibilities:
Essential duties and responsibilities of the Virtual Concierge Navigator include, but are not limited to:
• Be knowledgeable in procedures, protocols, benefits, services, and any other necessary information to resolve member issues and inquiries; serve as a “subject matter expert” in the health care experience that our members navigate daily.
• Resolve incoming calls concerning members' eligibility, benefits, provider information, clinical, and pharmacy needs; coordinate membership changes such as member's primary care physician and proactively engage member with their wellness plan options.
• Collaborate with our partners - including but not limited to other departments, supplemental benefit vendors, and provider network - to facilitate the member experience.
• Responsible for receiving inbound phone calls within the department's goal timeframe; may be required to communicate with members in other channels including e-mail, web chat, SMS/text, as required.
• Manage to the member's communication preferences as possible, which may include time of day, channel, and language; utilize interpreter service as needed.
• Responsible for real-time documentation (i.e., caller name, contact info, call reason, action taken, resolution, etc.) and timely wrap-up to support outcomes reporting, in all systems/applications as required.
• Provide administrative support to virtual providers with referrals and initiating authorization requests as deemed appropriate, following up to ensure completion.
• Coordinates member's care for PCP care plan, diagnostic tests, radiology, laboratory, and specialty appointments. Ensures appointments are scheduled and confirmed with the member via Alignment's EMR system; confirms demographics entered are complete. Schedules transportation as appropriate.
• Manage appropriate clinical escalations and triage; link the member to appropriate clinical resources.
• Verify the member is included in or targeted for any outreach or care gap programs and connect members to programs (such as chronic disease programs) or services when appropriate. Analyze available programs, determine program eligibility, and assists with enrollment of such program as appropriate.
• Monitor communication channels as assigned and manage replies to ensure all metrics for timeliness and member experience success are met.
• Develop, write, and edit digital replies, which may involve coordination of health plan benefits knowledge, reference documents, member resources, insights from key stakeholders, and more to be determined.
• Follow communication “scripts” and/or templates as appropriate, ensuring the consumers' needs are clearly understood and resolved.
• Excel in customer service and contribute to a culture of going “above and beyond” to ensure the highest level of member satisfaction.
• Adhere to all applicable attendance policies to ensure consistent and reliable queue coverage, which is essential to the member experience.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Education and/or Experience: High school diploma or general education degree (GED).
2. Certificates, Licenses, Registrations: Medical Assistant Certification. Required.
3. Other Qualifications:
• Medical front/back office experience.
• Knowledge of ICD-10 and CPT codes.
• High-volume inbound customer service experience, particularly for health plan or Medicare “Member Services” roles in health plan and supplemental benefits. Preferred.
• Telemarketing and/or member outreach experience. Preferred.
• Specialized experience in escalation or resolution units. Preferred.
Skills and Abilities
1. Communication Skills: Strong communication skills via email and phone. Fluency in written and verbal Spanish, Korean, or Vietnamese, a plus.
2. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
3. Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
4. Reasoning Skills: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
5. Computer Skills: Strong computer skills.
6. Other Skills and Abilities:
a. Computer literate, typing 40+ words per minute.
b. Excellent communication skills, oral and written.
c. Must pass a writing test. Impeccable grammar and spelling.
Please note: No time off granted during Onboarding/Training and for Jan 1 - Jan 30, 2021 due to high call volume for calendar year enrollment. Must be willing to work overnight, weekends, and holidays as scheduled.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
2. The employee is frequently required to walk; stand; reach with hands and arms.
3. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
4. The employee must occasionally lift and/or move up to 20 pounds.
5. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. The noise level in the work environment is usually moderate.
2. Remote, work from home positions available.
City: Orange
State: California
Location City: Orange
Schedule: Full Time
Location State: California
Community / Marketing Title: Virtual Concierge Navigator, Medical Assistant
Company Profile:
Alignment Healthcare was founded with a mission to revolutionize health care with a serving heart culture. Through its unique integrated care delivery models, deep physician partnerships and use of proprietary technologies, Alignment is committed to transforming health care one person at a time.
By becoming a part of the Alignment Healthcare team, you will provide members with the quality of care they truly need and deserve. We believe that great work comes from people who are inspired to be their best. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment community.
EEO Employer Verbiage:
On August 17, 2021, Alignment implemented a policy requiring all new hires to receive the COVID-19 vaccine. Proof of vaccination will be required as a condition of employment subject to applicable laws concerning exemptions/accommodations. This policy is part of Alignment's ongoing efforts to ensure the safety and well-being of our staff and community, and to support public health efforts. Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact ******************.
$37k-44k yearly est. Easy Apply 60d+ ago
Back Office - Medical Assistant I
Unicare Community Health Center 4.2
Registered dental assistant job at Unicare Community Health Center
Medical Assistant I works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours. The Medical Assistant I works as part of a health care team including physicians, NP/PA's, patient services representatives, medical records, health educators and social workers to provide comprehensive care in a non-judgmental manner. Unicare Community Health Center is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health and outreach services to low income, multiethnic, uninsured and underinsured populations. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Duties/Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.
Receives, greets, and directs patients for their health exam.
Assist with intake, financial screening, and set-up for patient visits. Completes fee ticket, collects payment and insurance information. Utilize eCW system to schedule and review appointments for need and accuracy. Interprets for the provider and staff as needed. Performs clinic front desk duties, including but not limited to, answering incoming telephone calls, obtaining and/or verifying patient information, patient check in/out, coordinate and facilitate accurate patient appointments.
Process front and back patients check out to ensure completeness.
Assist with the training of medical and lab assistants, and volunteer staff on health education, and laboratory. Assist in providing on-going supervision to same staff. Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review. Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed. Work with Manager to oversee dispensary logs and storage to maintain quality assurance.Coordinate the inventory, ordering and supply stock maintenance of medical supplies. Provide sick/vacation leave backup for other medical assistants.Assists with daily and monthly quality assurance reviews including emergency kit check off. Record and maintain the refrigerator and freezer temperature logs.Order VFC vaccines.
Non-Essential Functions
As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
Professional Requirements
Adhere to dress code, appearance is neat and clean.
Maintain current license, registrations and/or certifications.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled as attendance and punctuality is necessary.
Ability to work well with a multidisciplinary team.
Ability to problem solve and be self-motivated.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.
Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
Able to work independently with little or no supervision.
Qualifications
High school diploma, or GED required.
College education a plus.
Completion of medical assistant training program required.
Current Basic Life Support
Phlebotomy certification a plus.
Zero (0) to two (2) years' experience in an outpatient medical clinic or hospital, medical office setting preferred.
Knowledge, Skills, and Abilities
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Willing to work flexible hours, including evenings.
Must have reliable transportation.
Must be self-directed and work productively with minimal supervision.
Ability to work effectively as a member of an interdisciplinary team
Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook
Knowledge of Electronic Health Records
Perform phlebotomy and basic laboratory duties.
Demonstrate the skills to provide age-appropriate care to the clients of the clinic.
Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.
Bilingual English/Spanish required.
Physical Requirements and Environmental Conditions
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand, and finger dexterity to perform fine motor function.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
Working Conditions
Non-Ionizing Radiation (microwaves)
Work Schedule
You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.
You will need to travel to other clinic locations as needed for cross coverage support.
$37k-45k yearly est. 9d ago
Back Office - Medical Assistant \ CPHW
Unicare Community Health Center, Inc. 4.2
Registered dental assistant job at Unicare Community Health Center
Job SummaryThe Comprehensive Prenatal Health Worker I (CPHW I) provides support services, ongoing orientations, assessments, care plan development, appropriate nutrition, health education and psychosocial interventions and referral when needed, to UCHC's prenatal patients.
Essential Functions
Conducts face-to face interviews with all prenatal patients, screens patients for presumptive eligibility (PE) and issuing of PE cardif eligible; Issues the 2nd good thru extension for patients.Identify opportunities and facilitate efforts to expand service or increase patient access into programs.Assures client charts are documented whenever telephone & face-to-face contact is made.Codes all super bills accordingly to type of visit and signs all chart entries using legal signature and title.Provides ongoing orientation, assessments, classes and makes the appropriate referrals when needed to our prenatal patients.Prepares all Intake packets English/Spanish and makes sure all appointments have been given to patient accordingly. i.e.,Intake, Initial, Medi-Cal, etc.Assist patients in completing Medi-Cal forms (application) and follow-up on no show/missed appointments.Orders all prenatal forms as needed and fax weekly PE enrollment Summary Forms to the state.Fax weekly schedules to Medi-Cal worker and advocate for patients with the Medi-Cal worker.Case management of the prenatal program, which includes reviewing all prenatal charts after each clinic visit with the provider, aswell as reviewing each chart the day before the visit with the provider. This is to assure that all procedures, tests, etc. that theprovider has ordered have been done and lab results have been received on a timely manner.Attends recommended job-related trainings provided by the CPSP County program.
Non-Essential FunctionsAs directed by the Associate Medical Director/Director of Women's Health, performs other related and/or necessary tasks.
Professional RequirementsAdhere to dress code, appearance is neat and clean.Maintain patient confidentiality at all times.Report to work on time and as scheduled.Maintain regulatory requirements, including all state, federal and local regulations.Represent the organization in a positive and professional manner at all times.Comply with all organizational policies and standards regarding ethical business practices.Communicate the mission, ethics and goals of the organization.Participate in performance improvement and continuous quality improvement activities.
Qualifications
High school diploma or GED required.
Medical Assistant (MA) certificate preferred.
Current Basic Life SupportZero (0) to two (2) years of experience in a community health center setting.
Certification as a community health worker preferred. Bilingual in English/Spanish highly preferred.
Knowledge, Skills, and AbilitiesRequires a comprehensive knowledge of prenatal care in outpatient settings.Excellent people skills, with an ability to partner with a dynamic leadership team.Possess personal qualities of integrity, credibility, and commitment to corporate mission. Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities. Maintain current knowledge of policies and procedures as they relate to safe work practices. Follow all safety procedures and report unsafe conditions. Follow all infection control procedures including blood-borne pathogen protocols Ability to work with a diverse population. Willing to work flexible hours, including evening and/or weekends. Must have reliable transportation. Must be self-directed and work productively with minimal supervision. Good communication skills are necessary.
Physical Requirements and Environmental Conditions
Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions Pushing and pulling objects up to 25 lbs. Frequent wrist, hand and finger dexterity to perform fine motor function without tremor. Full range of body motion including twisting body, pushing, and pulling. Position requires light to moderate work with 25 lb. maximum weight to lift and carry. Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
Working Conditions
Non-Ionizing Radiation (microwaves, sun) Hazardous Exposure (chemical [E.G. Latex] and infectious)
Work Schedule You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed. You will need to travel to other clinic locations as needed for cross coverage support.
Our MissionThe mission of Unicare is to be a community health care organization that treats everyone with dignity, respect and cultural sensitivity to help create an environment in which all can prosper.General Sign-off The employee is expected to adhere to all agency policies, follow the employee handbook and to act as a role model in adherence to company.
$37k-45k yearly est. 20d ago
Back Office - Medical Assistant I
Unicare Community Health Center, Inc. 4.2
Registered dental assistant job at Unicare Community Health Center
Medical Assistant I works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours. The Medical Assistant I works as part of a health care team including physicians, NP/PA's, patient services representatives, medical records, health educators and social workers to provide comprehensive care in a non-judgmental manner. Unicare Community Health Center is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health and outreach services to low income, multiethnic, uninsured and underinsured populations. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Duties/Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.
Receives, greets, and directs patients for their health exam.
Assist with intake, financial screening, and set-up for patient visits. Completes fee ticket, collects payment and insurance information. Utilize eCW system to schedule and review appointments for need and accuracy. Interprets for the provider and staff as needed. Performs clinic front desk duties, including but not limited to, answering incoming telephone calls, obtaining and/or verifying patient information, patient check in/out, coordinate and facilitate accurate patient appointments.
Process front and back patients check out to ensure completeness.
Assist with the training of medical and lab assistants, and volunteer staff on health education, and laboratory. Assist in providing on-going supervision to same staff. Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review. Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed. Work with Manager to oversee dispensary logs and storage to maintain quality assurance.Coordinate the inventory, ordering and supply stock maintenance of medical supplies. Provide sick/vacation leave backup for other medical assistants.Assists with daily and monthly quality assurance reviews including emergency kit check off. Record and maintain the refrigerator and freezer temperature logs.Order VFC vaccines.
Non-Essential Functions
As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
Professional Requirements
Adhere to dress code, appearance is neat and clean.
Maintain current license, registrations and/or certifications.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled as attendance and punctuality is necessary.
Ability to work well with a multidisciplinary team.
Ability to problem solve and be self-motivated.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.
Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
Able to work independently with little or no supervision.
Qualifications
High school diploma, or GED required.
College education a plus.
Completion of medical assistant training program required.
Current Basic Life Support
Phlebotomy certification a plus.
Zero (0) to two (2) years' experience in an outpatient medical clinic or hospital, medical office setting preferred.
Knowledge, Skills, and Abilities
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Willing to work flexible hours, including evenings.
Must have reliable transportation.
Must be self-directed and work productively with minimal supervision.
Ability to work effectively as a member of an interdisciplinary team
Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook
Knowledge of Electronic Health Records
Perform phlebotomy and basic laboratory duties.
Demonstrate the skills to provide age-appropriate care to the clients of the clinic.
Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.
Bilingual English/Spanish required.
Physical Requirements and Environmental Conditions
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand, and finger dexterity to perform fine motor function.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
Working Conditions
Non-Ionizing Radiation (microwaves)
Work Schedule
You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.
You will need to travel to other clinic locations as needed for cross coverage support.
$37k-45k yearly est. 20d ago
Back Office - Medical Assistant I
Unicare Community Health Center 4.2
Registered dental assistant job at Unicare Community Health Center
Medical Assistant I works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours. The Medical Assistant I works as part of a health care team including physicians, NP/PA's, patient services representatives, medical records, health educators and social workers to provide comprehensive care in a non-judgmental manner. Unicare Community Health Center is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health and outreach services to low income, multiethnic, uninsured and underinsured populations. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Duties/Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.
Receives, greets, and directs patients for their health exam.
Assist with intake, financial screening, and set-up for patient visits. Completes fee ticket, collects payment and insurance information. Utilize eCW system to schedule and review appointments for need and accuracy. Interprets for the provider and staff as needed. Performs clinic front desk duties, including but not limited to, answering incoming telephone calls, obtaining and/or verifying patient information, patient check in/out, coordinate and facilitate accurate patient appointments.
Process front and back patients check out to ensure completeness.
Assist with the training of medical and lab assistants, and volunteer staff on health education, and laboratory. Assist in providing on-going supervision to same staff. Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review. Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed. Work with Manager to oversee dispensary logs and storage to maintain quality assurance.Coordinate the inventory, ordering and supply stock maintenance of medical supplies. Provide sick/vacation leave backup for other medical assistants.Assists with daily and monthly quality assurance reviews including emergency kit check off. Record and maintain the refrigerator and freezer temperature logs.Order VFC vaccines.
Non-Essential Functions
As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
Professional Requirements
Adhere to dress code, appearance is neat and clean.
Maintain current license, registrations and/or certifications.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled as attendance and punctuality is necessary.
Ability to work well with a multidisciplinary team.
Ability to problem solve and be self-motivated.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.
Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
Able to work independently with little or no supervision.
Qualifications
High school diploma, or GED required.
College education a plus.
Completion of medical assistant training program required and current CPR/BLS.
Phlebotomy certification a plus.
Zero (0) to two (2) years' experience in an outpatient medical clinic or hospital, medical office setting preferred.
Knowledge, Skills, and Abilities
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Willing to work flexible hours, including evenings.
Must have reliable transportation.
Must be self-directed and work productively with minimal supervision.
Ability to work effectively as a member of an interdisciplinary team
Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook
Knowledge of Electronic Health Records
Perform phlebotomy and basic laboratory duties.
Demonstrate the skills to provide age-appropriate care to the clients of the clinic.
Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.
Bilingual English/Spanish strongly preferred.
Physical Requirements and Environmental Conditions
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand, and finger dexterity to perform fine motor function.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
Working Conditions
Non-Ionizing Radiation (microwaves)
Work Schedule
You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.
You will need to travel to other clinic locations as needed for cross coverage support.
$37k-45k yearly est. 9d ago
Back Office - Medical Assistant I
Unicare Community Health Center 4.2
Registered dental assistant job at Unicare Community Health Center
Medical Assistant I works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours. The Medical Assistant I works as part of a health care team including physicians, NP/PA's, patient services representatives, medical records, health educators and social workers to provide comprehensive care in a non-judgmental manner. Unicare Community Health Center is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health and outreach services to low income, multiethnic, uninsured and underinsured populations. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Duties/Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.
Receives, greets, and directs patients for their health exam.
Assist with intake, financial screening, and set-up for patient visits. Completes fee ticket, collects payment and insurance information. Utilize eCW system to schedule and review appointments for need and accuracy. Interprets for the provider and staff as needed. Performs clinic front desk duties, including but not limited to, answering incoming telephone calls, obtaining and/or verifying patient information, patient check in/out, coordinate and facilitate accurate patient appointments.
Process front and back patients check out to ensure completeness.
Assist with the training of medical and lab assistants, and volunteer staff on health education, and laboratory. Assist in providing on-going supervision to same staff. Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review. Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed. Work with Manager to oversee dispensary logs and storage to maintain quality assurance.Coordinate the inventory, ordering and supply stock maintenance of medical supplies. Provide sick/vacation leave backup for other medical assistants.Assists with daily and monthly quality assurance reviews including emergency kit check off. Record and maintain the refrigerator and freezer temperature logs.Order VFC vaccines.
Non-Essential Functions
As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
Professional Requirements
Adhere to dress code, appearance is neat and clean.
Maintain current license, registrations and/or certifications.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled as attendance and punctuality is necessary.
Ability to work well with a multidisciplinary team.
Ability to problem solve and be self-motivated.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.
Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
Able to work independently with little or no supervision.
Qualifications
High school diploma, or GED required.
College education a plus.
Completion of medical assistant training program required.
BLS/ CPR certification
Phlebotomy certification a plus.
Zero (0) to two (2) years' experience in an outpatient medical clinic or hospital, medical office setting preferred.
Knowledge, Skills, and Abilities
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Willing to work flexible hours, including evenings.
Must have reliable transportation.
Must be self-directed and work productively with minimal supervision.
Ability to work effectively as a member of an interdisciplinary team
Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook
Knowledge of Electronic Health Records
Perform phlebotomy and basic laboratory duties.
Demonstrate the skills to provide age-appropriate care to the clients of the clinic.
Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.
Bilingual English/Spanish required.
Physical Requirements and Environmental Conditions
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand, and finger dexterity to perform fine motor function.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
Working Conditions
Non-Ionizing Radiation (microwaves)
Work Schedule
You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.
You will need to travel to other clinic locations as needed for cross coverage support.
$37k-45k yearly est. 8d ago
Back Office - Medical Assistant I
Unicare Community Health Center 4.2
Registered dental assistant job at Unicare Community Health Center
Medical Assistant I works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours. The Medical Assistant I works as part of a health care team including physicians, NP/PA's, patient services representatives, medical records, health educators and social workers to provide comprehensive care in a non-judgmental manner. Unicare Community Health Center is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health and outreach services to low income, multiethnic, uninsured and underinsured populations. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Duties/Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.
Receives, greets, and directs patients for their health exam.
Assist with intake, financial screening, and set-up for patient visits. Completes fee ticket, collects payment and insurance information. Utilize eCW system to schedule and review appointments for need and accuracy. Interprets for the provider and staff as needed. Performs clinic front desk duties, including but not limited to, answering incoming telephone calls, obtaining and/or verifying patient information, patient check in/out, coordinate and facilitate accurate patient appointments.
Process front and back patients check out to ensure completeness.
Assist with the training of medical and lab assistants, and volunteer staff on health education, and laboratory. Assist in providing on-going supervision to same staff. Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review. Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed. Work with Manager to oversee dispensary logs and storage to maintain quality assurance.Coordinate the inventory, ordering and supply stock maintenance of medical supplies. Provide sick/vacation leave backup for other medical assistants.Assists with daily and monthly quality assurance reviews including emergency kit check off. Record and maintain the refrigerator and freezer temperature logs.Order VFC vaccines.
Non-Essential Functions
As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
Professional Requirements
Adhere to dress code, appearance is neat and clean.
Maintain current license, registrations and/or certifications.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled as attendance and punctuality is necessary.
Ability to work well with a multidisciplinary team.
Ability to problem solve and be self-motivated.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.
Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
Able to work independently with little or no supervision.
Qualifications
High school diploma, or GED required.
College education a plus.
Completion of medical assistant training program required.
Current Basic Life Support.
Phlebotomy certification a plus.
Zero (0) to two (2) years' experience in an outpatient medical clinic or hospital, medical office setting preferred.
Knowledge, Skills, and Abilities
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Willing to work flexible hours, including evenings.
Must have reliable transportation.
Must be self-directed and work productively with minimal supervision.
Ability to work effectively as a member of an interdisciplinary team
Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook
Knowledge of Electronic Health Records
Perform phlebotomy and basic laboratory duties.
Demonstrate the skills to provide age-appropriate care to the clients of the clinic.
Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.
Bilingual English/Spanish highly preferred.
Physical Requirements and Environmental Conditions
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand, and finger dexterity to perform fine motor function.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
Working Conditions
Non-Ionizing Radiation (microwaves)
Work Schedule
You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.
You will need to travel to other clinic locations as needed for cross coverage support.
$37k-45k yearly est. 9d ago
Back Office - Medical Assistant I
Unicare Community Health Center, Inc. 4.2
Registered dental assistant job at Unicare Community Health Center
Medical Assistant I works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours. The Medical Assistant I works as part of a health care team including physicians, NP/PA's, patient services representatives, medical records, health educators and social workers to provide comprehensive care in a non-judgmental manner. Unicare Community Health Center is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health and outreach services to low income, multiethnic, uninsured and underinsured populations. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Duties/Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.
Receives, greets, and directs patients for their health exam.
Assist with intake, financial screening, and set-up for patient visits. Completes fee ticket, collects payment and insurance information. Utilize eCW system to schedule and review appointments for need and accuracy. Interprets for the provider and staff as needed. Performs clinic front desk duties, including but not limited to, answering incoming telephone calls, obtaining and/or verifying patient information, patient check in/out, coordinate and facilitate accurate patient appointments.
Process front and back patients check out to ensure completeness.
Assist with the training of medical and lab assistants, and volunteer staff on health education, and laboratory. Assist in providing on-going supervision to same staff. Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review. Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed. Work with Manager to oversee dispensary logs and storage to maintain quality assurance.Coordinate the inventory, ordering and supply stock maintenance of medical supplies. Provide sick/vacation leave backup for other medical assistants.Assists with daily and monthly quality assurance reviews including emergency kit check off. Record and maintain the refrigerator and freezer temperature logs.Order VFC vaccines.
Non-Essential Functions
As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
Professional Requirements
Adhere to dress code, appearance is neat and clean.
Maintain current license, registrations and/or certifications.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled as attendance and punctuality is necessary.
Ability to work well with a multidisciplinary team.
Ability to problem solve and be self-motivated.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.
Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
Able to work independently with little or no supervision.
Qualifications
High school diploma, or GED required.
College education a plus.
Completion of medical assistant training program required.
Current Basic Life Support.
Phlebotomy certification a plus.
Zero (0) to two (2) years' experience in an outpatient medical clinic or hospital, medical office setting preferred.
Knowledge, Skills, and Abilities
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Willing to work flexible hours, including evenings.
Must have reliable transportation.
Must be self-directed and work productively with minimal supervision.
Ability to work effectively as a member of an interdisciplinary team
Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook
Knowledge of Electronic Health Records
Perform phlebotomy and basic laboratory duties.
Demonstrate the skills to provide age-appropriate care to the clients of the clinic.
Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.
Bilingual English/Spanish highly preferred.
Physical Requirements and Environmental Conditions
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand, and finger dexterity to perform fine motor function.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
Working Conditions
Non-Ionizing Radiation (microwaves)
Work Schedule
You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.
You will need to travel to other clinic locations as needed for cross coverage support.
$37k-45k yearly est. 20d ago
Back Office - Medical Assistant I
Unicare Community Health Center, Inc. 4.2
Registered dental assistant job at Unicare Community Health Center
Medical Assistant I works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours. The Medical Assistant I works as part of a health care team including physicians, NP/PA's, patient services representatives, medical records, health educators and social workers to provide comprehensive care in a non-judgmental manner. Unicare Community Health Center is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health and outreach services to low income, multiethnic, uninsured and underinsured populations. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Duties/Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.
Receives, greets, and directs patients for their health exam.
Assist with intake, financial screening, and set-up for patient visits. Completes fee ticket, collects payment and insurance information. Utilize eCW system to schedule and review appointments for need and accuracy. Interprets for the provider and staff as needed. Performs clinic front desk duties, including but not limited to, answering incoming telephone calls, obtaining and/or verifying patient information, patient check in/out, coordinate and facilitate accurate patient appointments.
Process front and back patients check out to ensure completeness.
Assist with the training of medical and lab assistants, and volunteer staff on health education, and laboratory. Assist in providing on-going supervision to same staff. Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review. Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed. Work with Manager to oversee dispensary logs and storage to maintain quality assurance.Coordinate the inventory, ordering and supply stock maintenance of medical supplies. Provide sick/vacation leave backup for other medical assistants.Assists with daily and monthly quality assurance reviews including emergency kit check off. Record and maintain the refrigerator and freezer temperature logs.Order VFC vaccines.
Non-Essential Functions
As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
Professional Requirements
Adhere to dress code, appearance is neat and clean.
Maintain current license, registrations and/or certifications.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled as attendance and punctuality is necessary.
Ability to work well with a multidisciplinary team.
Ability to problem solve and be self-motivated.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.
Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
Able to work independently with little or no supervision.
Qualifications
High school diploma, or GED required.
College education a plus.
Completion of medical assistant training program required and current CPR/BLS.
Phlebotomy certification a plus.
Zero (0) to two (2) years' experience in an outpatient medical clinic or hospital, medical office setting preferred.
Knowledge, Skills, and Abilities
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Willing to work flexible hours, including evenings.
Must have reliable transportation.
Must be self-directed and work productively with minimal supervision.
Ability to work effectively as a member of an interdisciplinary team
Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook
Knowledge of Electronic Health Records
Perform phlebotomy and basic laboratory duties.
Demonstrate the skills to provide age-appropriate care to the clients of the clinic.
Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.
Bilingual English/Spanish strongly preferred.
Physical Requirements and Environmental Conditions
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand, and finger dexterity to perform fine motor function.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
Working Conditions
Non-Ionizing Radiation (microwaves)
Work Schedule
You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.
You will need to travel to other clinic locations as needed for cross coverage support.
$37k-45k yearly est. 20d ago
Back Office - Medical Assistant I
Unicare Community Health Center, Inc. 4.2
Registered dental assistant job at Unicare Community Health Center
Medical Assistant I works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours. The Medical Assistant I works as part of a health care team including physicians, NP/PA's, patient services representatives, medical records, health educators and social workers to provide comprehensive care in a non-judgmental manner. Unicare Community Health Center is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health and outreach services to low income, multiethnic, uninsured and underinsured populations. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Duties/Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.
Receives, greets, and directs patients for their health exam.
Assist with intake, financial screening, and set-up for patient visits. Completes fee ticket, collects payment and insurance information. Utilize eCW system to schedule and review appointments for need and accuracy. Interprets for the provider and staff as needed. Performs clinic front desk duties, including but not limited to, answering incoming telephone calls, obtaining and/or verifying patient information, patient check in/out, coordinate and facilitate accurate patient appointments.
Process front and back patients check out to ensure completeness.
Assist with the training of medical and lab assistants, and volunteer staff on health education, and laboratory. Assist in providing on-going supervision to same staff. Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review. Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed. Work with Manager to oversee dispensary logs and storage to maintain quality assurance.Coordinate the inventory, ordering and supply stock maintenance of medical supplies. Provide sick/vacation leave backup for other medical assistants.Assists with daily and monthly quality assurance reviews including emergency kit check off. Record and maintain the refrigerator and freezer temperature logs.Order VFC vaccines.
Non-Essential Functions
As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
Professional Requirements
Adhere to dress code, appearance is neat and clean.
Maintain current license, registrations and/or certifications.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled as attendance and punctuality is necessary.
Ability to work well with a multidisciplinary team.
Ability to problem solve and be self-motivated.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.
Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
Able to work independently with little or no supervision.
Qualifications
High school diploma, or GED required.
College education a plus.
Completion of medical assistant training program required.
Phlebotomy certification a plus.
Zero (0) to two (2) years' experience in an outpatient medical clinic or hospital, medical office setting preferred.
Knowledge, Skills, and Abilities
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Willing to work flexible hours, including evenings.
Must have reliable transportation.
Must be self-directed and work productively with minimal supervision.
Ability to work effectively as a member of an interdisciplinary team
Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook
Knowledge of Electronic Health Records
Perform phlebotomy and basic laboratory duties.
Demonstrate the skills to provide age-appropriate care to the clients of the clinic.
Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.
Bilingual English/Spanish required.
Physical Requirements and Environmental Conditions
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand, and finger dexterity to perform fine motor function.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
Working Conditions
Non-Ionizing Radiation (microwaves)
Work Schedule
You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.
You will need to travel to other clinic locations as needed for cross coverage support.
$37k-45k yearly est. 20d ago
Back Office - Medical Assistant I
Unicare Community Health Center 4.2
Registered dental assistant job at Unicare Community Health Center
Medical Assistant I works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours. The Medical Assistant I works as part of a health care team including physicians, NP/PA's, patient services representatives, medical records, health educators and social workers to provide comprehensive care in a non-judgmental manner. Unicare Community Health Center is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health and outreach services to low income, multiethnic, uninsured and underinsured populations. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Duties/Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.
Receives, greets, and directs patients for their health exam.
Assist with intake, financial screening, and set-up for patient visits. Completes fee ticket, collects payment and insurance information. Utilize eCW system to schedule and review appointments for need and accuracy. Interprets for the provider and staff as needed. Performs clinic front desk duties, including but not limited to, answering incoming telephone calls, obtaining and/or verifying patient information, patient check in/out, coordinate and facilitate accurate patient appointments.
Process front and back patients check out to ensure completeness.
Assist with the training of medical and lab assistants, and volunteer staff on health education, and laboratory. Assist in providing on-going supervision to same staff. Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review. Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed. Work with Manager to oversee dispensary logs and storage to maintain quality assurance.Coordinate the inventory, ordering and supply stock maintenance of medical supplies. Provide sick/vacation leave backup for other medical assistants.Assists with daily and monthly quality assurance reviews including emergency kit check off. Record and maintain the refrigerator and freezer temperature logs.Order VFC vaccines.
Non-Essential Functions
As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
Professional Requirements
Adhere to dress code, appearance is neat and clean.
Maintain current license, registrations and/or certifications.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled as attendance and punctuality is necessary.
Ability to work well with a multidisciplinary team.
Ability to problem solve and be self-motivated.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.
Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
Able to work independently with little or no supervision.
Qualifications
High school diploma, or GED required.
College education a plus.
Completion of medical assistant training program required.
Phlebotomy certification a plus.
Zero (0) to two (2) years' experience in an outpatient medical clinic or hospital, medical office setting preferred.
Knowledge, Skills, and Abilities
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Willing to work flexible hours, including evenings.
Must have reliable transportation.
Must be self-directed and work productively with minimal supervision.
Ability to work effectively as a member of an interdisciplinary team
Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook
Knowledge of Electronic Health Records
Perform phlebotomy and basic laboratory duties.
Demonstrate the skills to provide age-appropriate care to the clients of the clinic.
Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.
Bilingual English/Spanish required.
Physical Requirements and Environmental Conditions
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand, and finger dexterity to perform fine motor function.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
Working Conditions
Non-Ionizing Radiation (microwaves)
Work Schedule
You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.
You will need to travel to other clinic locations as needed for cross coverage support.
$37k-45k yearly est. 9d ago
Back Office - Medical Assistant I
Unicare Community Health Center, Inc. 4.2
Registered dental assistant job at Unicare Community Health Center
Medical Assistant I works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours. The Medical Assistant I works as part of a health care team including physicians, NP/PA's, patient services representatives, medical records, health educators and social workers to provide comprehensive care in a non-judgmental manner. Unicare Community Health Center is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health and outreach services to low income, multiethnic, uninsured and underinsured populations. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Duties/Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.
Receives, greets, and directs patients for their health exam.
Assist with intake, financial screening, and set-up for patient visits. Completes fee ticket, collects payment and insurance information. Utilize eCW system to schedule and review appointments for need and accuracy. Interprets for the provider and staff as needed. Performs clinic front desk duties, including but not limited to, answering incoming telephone calls, obtaining and/or verifying patient information, patient check in/out, coordinate and facilitate accurate patient appointments.
Process front and back patients check out to ensure completeness.
Assist with the training of medical and lab assistants, and volunteer staff on health education, and laboratory. Assist in providing on-going supervision to same staff. Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review. Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed. Work with Manager to oversee dispensary logs and storage to maintain quality assurance.Coordinate the inventory, ordering and supply stock maintenance of medical supplies. Provide sick/vacation leave backup for other medical assistants.Assists with daily and monthly quality assurance reviews including emergency kit check off. Record and maintain the refrigerator and freezer temperature logs.Order VFC vaccines.
Non-Essential Functions
As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
Professional Requirements
Adhere to dress code, appearance is neat and clean.
Maintain current license, registrations and/or certifications.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled as attendance and punctuality is necessary.
Ability to work well with a multidisciplinary team.
Ability to problem solve and be self-motivated.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.
Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
Able to work independently with little or no supervision.
Qualifications
High school diploma, or GED required.
College education a plus.
Completion of medical assistant training program required and current CPR/BLS.
Phlebotomy certification a plus.
Zero (0) to two (2) years' experience in an outpatient medical clinic or hospital, medical office setting preferred.
Knowledge, Skills, and Abilities
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Willing to work flexible hours, including evenings.
Must have reliable transportation.
Must be self-directed and work productively with minimal supervision.
Ability to work effectively as a member of an interdisciplinary team
Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook
Knowledge of Electronic Health Records
Perform phlebotomy and basic laboratory duties.
Demonstrate the skills to provide age-appropriate care to the clients of the clinic.
Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.
Bilingual English/Spanish strongly preferred.
Physical Requirements and Environmental Conditions
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand, and finger dexterity to perform fine motor function.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
Working Conditions
Non-Ionizing Radiation (microwaves)
Work Schedule
You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.
You will need to travel to other clinic locations as needed for cross coverage support.
$37k-45k yearly est. 20d ago
Back Office - Medical Assistant I
Unicare Community Health Center 4.2
Registered dental assistant job at Unicare Community Health Center
Medical Assistant I works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours. The Medical Assistant I works as part of a health care team including physicians, NP/PA's, patient services representatives, medical records, health educators and social workers to provide comprehensive care in a non-judgmental manner. Unicare Community Health Center is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health and outreach services to low income, multiethnic, uninsured and underinsured populations. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Duties/Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.
Receives, greets, and directs patients for their health exam.
Assist with intake, financial screening, and set-up for patient visits. Completes fee ticket, collects payment and insurance information. Utilize eCW system to schedule and review appointments for need and accuracy. Interprets for the provider and staff as needed. Performs clinic front desk duties, including but not limited to, answering incoming telephone calls, obtaining and/or verifying patient information, patient check in/out, coordinate and facilitate accurate patient appointments.
Process front and back patients check out to ensure completeness.
Assist with the training of medical and lab assistants, and volunteer staff on health education, and laboratory. Assist in providing on-going supervision to same staff. Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review. Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed. Work with Manager to oversee dispensary logs and storage to maintain quality assurance.Coordinate the inventory, ordering and supply stock maintenance of medical supplies. Provide sick/vacation leave backup for other medical assistants.Assists with daily and monthly quality assurance reviews including emergency kit check off. Record and maintain the refrigerator and freezer temperature logs.Order VFC vaccines.
Non-Essential Functions
As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
Professional Requirements
Adhere to dress code, appearance is neat and clean.
Maintain current license, registrations and/or certifications.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled as attendance and punctuality is necessary.
Ability to work well with a multidisciplinary team.
Ability to problem solve and be self-motivated.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.
Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
Able to work independently with little or no supervision.
Qualifications
High school diploma, or GED required.
College education a plus.
Completion of medical assistant training program required and current CPR/BLS.
Phlebotomy certification a plus.
Zero (0) to two (2) years' experience in an outpatient medical clinic or hospital, medical office setting preferred.
Knowledge, Skills, and Abilities
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Willing to work flexible hours, including evenings.
Must have reliable transportation.
Must be self-directed and work productively with minimal supervision.
Ability to work effectively as a member of an interdisciplinary team
Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook
Knowledge of Electronic Health Records
Perform phlebotomy and basic laboratory duties.
Demonstrate the skills to provide age-appropriate care to the clients of the clinic.
Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.
Bilingual English/Spanish strongly preferred.
Physical Requirements and Environmental Conditions
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand, and finger dexterity to perform fine motor function.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
Working Conditions
Non-Ionizing Radiation (microwaves)
Work Schedule
You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.
You will need to travel to other clinic locations as needed for cross coverage support.
$37k-45k yearly est. 9d ago
Back Office - Medical Assistant I
Unicare Community Health Center 4.2
Registered dental assistant job at Unicare Community Health Center
Medical Assistant I works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours. The Medical Assistant I works as part of a health care team including physicians, NP/PA's, patient services representatives, medical records, health educators and social workers to provide comprehensive care in a non-judgmental manner. Unicare Community Health Center is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health and outreach services to low income, multiethnic, uninsured and underinsured populations. This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.
Duties/Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.
Receives, greets, and directs patients for their health exam.
Assist with intake, financial screening, and set-up for patient visits. Completes fee ticket, collects payment and insurance information. Utilize eCW system to schedule and review appointments for need and accuracy. Interprets for the provider and staff as needed. Performs clinic front desk duties, including but not limited to, answering incoming telephone calls, obtaining and/or verifying patient information, patient check in/out, coordinate and facilitate accurate patient appointments.
Process front and back patients check out to ensure completeness.
Assist with the training of medical and lab assistants, and volunteer staff on health education, and laboratory. Assist in providing on-going supervision to same staff. Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review. Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed. Work with Manager to oversee dispensary logs and storage to maintain quality assurance.Coordinate the inventory, ordering and supply stock maintenance of medical supplies. Provide sick/vacation leave backup for other medical assistants.Assists with daily and monthly quality assurance reviews including emergency kit check off. Record and maintain the refrigerator and freezer temperature logs.Order VFC vaccines.
Non-Essential Functions
As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
Professional Requirements
Adhere to dress code, appearance is neat and clean.
Maintain current license, registrations and/or certifications.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled as attendance and punctuality is necessary.
Ability to work well with a multidisciplinary team.
Ability to problem solve and be self-motivated.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.
Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
Able to work independently with little or no supervision.
Qualifications
High school diploma, or GED required.
College education a plus.
Completion of medical assistant training program required.
BLS/CPR current
Phlebotomy certification a plus.
Zero (0) to two (2) years' experience in an outpatient medical clinic or hospital, medical office setting preferred.
Knowledge, Skills, and Abilities
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Willing to work flexible hours, including evenings.
Must have reliable transportation.
Must be self-directed and work productively with minimal supervision.
Ability to work effectively as a member of an interdisciplinary team
Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook
Knowledge of Electronic Health Records
Perform phlebotomy and basic laboratory duties.
Demonstrate the skills to provide age-appropriate care to the clients of the clinic.
Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.
Bilingual English/Spanish required.
Physical Requirements and Environmental Conditions
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand, and finger dexterity to perform fine motor function.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
Working Conditions
Non-Ionizing Radiation (microwaves)
Work Schedule
You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.
You will need to travel to other clinic locations as needed for cross coverage support.
$37k-45k yearly est. 8d ago
Back Office - Medical Assistant I- BH
Unicare Community Health Center, Inc. 4.2
Registered dental assistant job at Unicare Community Health Center
The Medical Assistant I provides administrative and clinical support in mental health or behavioral health settings. This role involves assisting healthcare providers in delivering patient care, managing records, and ensuring a supportive environment for patients.
Duties/Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Provide back-up support for the medical assistant team, which includes all functions of a medical assistant.
Assist with intake process, including collecting patient histories, conducting assessments and documenting vital signs.
Conduct financial screening, and set-up for patient visits.
Provide interpretation services for patients and medical staff, ensuring clear communication for behavioral health discussions, particularly for non-English-speaking patients.
Assist with translating health-related documents, when necessary, especially behavioral health intake forms, informed consents, and treatment plans.
Administer standardized mental health screening tools (e.g., PHQ-9, GAD-7) under the supervision of providers to assess mood, anxiety, and other behavioral health concerns.
Document and track behavioral health referrals, ensuring timely follow-up and coordination with behavioral health professionals.
Assist patients in completing mental health intake questionnaires, supporting the behavioral health assessment process.
Assist in monitoring patients undergoing behavioral health treatments, tracking progress and assisting with follow-up appointments as needed.
Provide guidance to patients on managing stress, coping strategies, and improving mental wellness as directed by the healthcare provider.
Be prepared to assist with crisis situations by offering initial support and coordinating rapid access to behavioral health professionals.
Assist in identifying potential high-risk patients and collaborate with providers for immediate intervention or crisis management.
Manage scheduling, maintain patient records, and handle billing and insurance processing.
Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review.
Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed.
Work with Manager to oversee dispensary logs and storage to maintain quality assurance.
Coordinate the inventory, ordering and supply stock maintenance of medical supplies.
Provide sick/vacation leave backup for other Behavioral Health Coordinators.
Assist with the training of behavioral coordinators, volunteer staff on health education, and laboratory.
Maintain electronics health records and ensuring accuracy in documentation
Assists with daily and monthly quality assurance reviews including emergency kit check off.
Record and maintain the refrigerator and freezer temperature logs.
Order VFC vaccines.
Non-Essential Functions
As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
Professional Requirements
Adhere to dress code, appearance is neat and clean.Maintain current license, registrations and/or certifications.Maintain patient confidentiality at all times.Report to work on time and as scheduled as attendance and punctuality is necessary.Ability to work well with a multidisciplinary team. Ability to problem solve and be self-motivated. Maintain regulatory requirements, including all state, federal and local regulations.Represent the organization in a positive and professional manner at all times. Comply with all organizational policies and standards regarding ethical business practices. Communicate the mission, ethics and goals of the organization.Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills. Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions. Able to work independently with little or no supervision. Ability to conduct behavioral health screenings and understand mental health issues such as depression, anxiety, and stress.Competence in identifying behavioral health crises and understanding crisis management protocols.
Familiarity with mental health resources and community support programs.
Qualifications
High school diploma, or GED required.
Completion of medical assistant training program required.
Current Basic Life Support
Phlebotomy certification a plus.
Previous experience in a healthcare setting in mental or behavioral health.
Bilingual in English/Spanish highly preferred .
One (1) to three (3) years Behavioral Health Experience preferred.
Knowledge, Skills, and Abilities
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Willing to work flexible hours, including evenings.
Must have reliable transportation.
Must be self-directed and work productively with minimal supervision.
Ability to work effectively as a member of an interdisciplinary team.
Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook.
Knowledge of Electronic Health Records.
Perform phlebotomy and basic laboratory duties.
Demonstrate the skills to provide age-appropriate care to the clients of the clinic.
Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.
Physical Requirements and Environmental Conditions
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand, and finger dexterity to perform fine motor function.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
Working Conditions
Non-Ionizing Radiation (microwaves)
Interaction with patients who may present challenging behaviors or emotional distress.
Work Schedule
You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays as needed.
You will need to travel to other clinic locations as needed for cross coverage support.
Our Mission
The mission of Unicare is to be a community health care organization that treats everyone with dignity, respect and cultural sensitivity to help create an environment in which all can prosper.
$37k-45k yearly est. 20d ago
Back Office - Medical Assistant I (SB 570)
Unicare Community Health Center, Inc. 4.2
Registered dental assistant job at Unicare Community Health Center
Medical Assistant works under the Clinic Manager to assist with maintaining efficient patient flow and quality care during clinic hours. The Medical Assistant works as part of a health care team including physicians, NP/PA's, patient services representatives, medical records, health educators and social workers to provide comprehensive care in a non-judgmental manner. Unicare Community Health Centers is a federally qualified health center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, mental health and outreach services to low income, multiethnic, uninsured and underinsured populations.
Duties/Responsibilities:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
Provide back up support for the medical assistant team, which includes all functions of a medical assistant.
Assist with intake, financial screening, and set-up for patient visits.
Assist with the training of medical and lab assistants, and volunteer staff on health education, and laboratory. Assist in providing on-going supervision to same staff.
Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review.
Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed.
Work with Manager to oversee dispensary logs and storage to maintain quality assurance.
Coordinate the inventory, ordering and supply stock maintenance of medical supplies.
Provide sick/vacation leave backup for other medical assistants.
Assists with daily and monthly quality assurance reviews including emergency kit check off.
Record and maintain the refrigerator and freezer temperature logs.
Order VFC vaccines.
Non-Essential Functions
As directed by the Clinic, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives
Professional Requirements
Adhere to dress code, appearance is neat and clean.
Maintain current license, registrations and/or certifications.
Maintain patient confidentiality at all times.
Report to work on time and as scheduled as attendance and punctuality is necessary.
Ability to work well with a multidisciplinary team.
Ability to problem solve and be self-motivated.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Communicate the mission, ethics and goals of the organization.
Must have excellent written and oral skills, strong organizational, problem-solving and analytical skills.
Expected to have strong interpersonal skills and have the ability to understand and follow written/verbal instructions.
Able to work independently with little or no supervision.
Qualifications
College education, high school diploma, or equivalent.
Completion of medical assistant training program required.
Phlebotomy certification a plus.
Minimum of three-year experience in an outpatient medical clinic or hospital, medical office setting.
Knowledge, Skills, and Abilities
Excellent people skills, with an ability to partner with a dynamic leadership team.
Possess personal qualities of integrity, credibility, and commitment to corporate mission.
Flexible and able to multitask; can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities.
Maintain current knowledge of policies and procedures as they relate to safe work practices.
Follow all safety procedures and report unsafe conditions.
Ability to work with a diverse population.
Willing to work flexible hours, including evenings.
Must have reliable transportation and valid CA driver's license and an insurable DMV record.
Must be self-directed and work productively with minimal supervision.
Ability to work effectively as a member of an interdisciplinary team
Demonstrated proficiency in using Microsoft applications such as Word, Excel, Access, Outlook
Knowledge of Electronic Health Records
Perform phlebotomy and basic laboratory duties.
Demonstrate the skills to provide age appropriate care to the clients of the clinic.
Demonstrate knowledge of the principals of growth and development over the life span and possess the ability to interpret information relative to the patients age related needs.
Bilingual English/Spanish required.
Physical Requirements and Environmental Conditions
Prolonged periods of sitting and working on a computer.
Pushing and pulling objects up to 25 lbs.
Frequent wrist, hand, and finger dexterity to perform fine motor function.
Position requires light to moderate work with 25 lb. maximum weight to lift and carry.
Full range of body motion requires twisting body, pushing, pulling, reaching, bending, stooping, and handling objects with hands and/or fingers, listening, talking, and/or hearing, and seeing.
Working Conditions
Non-Ionizing Radiation (microwaves)
Work Schedule
You will generally be scheduled to work each day Monday through Friday, with starting times each day varying between 8:00 a.m. and 9:00 a.m. and ending time between 5:00 p.m. and 6:00 p.m., as required to meet the operational needs of the company. There will be occasional Saturdays.
You will need to travel to other clinic locations as needed for cross coverage support
$37k-45k yearly est. 20d ago
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