Inbound Virtual Customer Service Agent
Fayetteville, NC jobs
We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script
s
and independently preparing for the calls you take, these types of calls should be easy for you!
Job Description
ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects.
As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project.
Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015.
If you are interested in becoming an ACD Direct Certified Agent please visit *********************
Qualifications
Minimum 6 months formal telephone experience, preferably call center related
Moderate level of computer knowledge
Ability to work with minimal supervision
Must be able to type 40 WPM or higher
Must be self directed and self motivated
Strong listening skills
Accuracy
Efficiency
Excellent written and verbal communication skills
Previous call center experience a plus
Great Smile
Must demonstrate call control
Must be able to complete the entire certification process within 14 days of notification of acceptance.
Additional Information
We look forward to hearing from you!
Register online at *********************
Bi-lingual Inbound SMB Sales
McRae, GA jobs
Kinetic provides high-speed broadband Internet, phone service, and Digital TV packages to residential customers as well as products and services for small, medium, and large businesses, and government agencies. ***************** **_________________________________________________________**
**About this Role:**
A successful Inside Account Executive thrives in a fast-paced sales environment, leveraging cutting-edge sales strategies to connect with potential business clients. This role focuses on expertly handling incoming inquiries, understanding each client's unique needs, and delivering personalized solutions that cultivate partnerships.
**What You'll Do:**
+ Respond to inbound inquiries from business clients via phone, email, and chat.
+ Understand customer needs to recommend the perfect products or services to meet their goals.
+ Guide prospects through the entire sales process, from initial contact to closing the deal.
+ Cultivate a comprehensive knowledge of our products and services to provide expert advice.
+ Work closely with our marketing and customer service teams to deliver a seamless and exceptional customer experience.
+ Use our CRM system to track and manage leads, ensuring every detail is accurate and follow-ups are timely.
+ Aim to meet or exceed monthly sales targets and performance metrics, driving your success.
+ Share valuable feedback with our product and marketing teams to enhance our offerings based on your customer interactions.
**Do You Have:**
+ This is a virtual/work from home position. Uniti requires employees working virtually to maintain a distraction-free workplace with sufficient highspeed internet of 25 MBPS or higher.
+ Self-motivated to achieve personal and team goals.
+ Excellent communication and interpersonal skills.
+ Strong problem-solving abilities and a customer-focused mindset.
+ Ability to work independently and as part of a team.
+ Willingness to gain and maintain product and service knowledge.
+ Experience with cold calling (Preferred)
+ Bilingual (a plus).
+ Must reside in the following locations: Ohio, Kentucky, North Carolina, Texas, Nebraska, Pennsylvania, Georgia, Oklahoma or Iowa.
**Physical Tasks** - Sitting and Stationary: 67-100% | Carrying: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%
**Audio Visual Needs** - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Occasionally: 0-33%| Peripheral Vision: Occasionally: 0-33%
**Equipment Used in Job Performance** : Computer, Printer, Telephone, Basic Office Supplies
The starting compensation range for this job is $$34,400 to $41,300.
**_________________________________________________________**
**Our Benefits:**
+ Medical, Dental, Vision Insurance Plans
+ 401K Plan
+ Health & Flexible Savings Account
+ Life and AD&D, Spousal Life, Child Life Insurance Plans
+ Educational Assistance Plan
Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
**Notice to Non-U.S. Citizens:** Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. _If you are not a U.S. citizen, please notify your recruiter or email ********************** as soon as possible for information on Uniti's foreign personnel disclosure and approval requirements._
**Notice to Applicants:** Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.
**Job Details**
**Job Family** **Sales**
**Job Function** **Business Inside Sales**
**Pay Type** **Hourly**
Easy ApplyHuman Resources Operations Specialist (Remote)
Atlanta, GA jobs
At Contec, we strive to be the best at bringing creative technology and people based solutions to the world's broadband service providers and electronics OEM's.
We enable our customers to extend service life and maximize financial returns from their investments in customer premise equipment and electronics hardware while maintaining or improving their customer experience.
Operating from out network of service centers we provide our customers with solutions that leverage our proprietary testing and repair technology to accurately and efficiently manage returned devices. For more complex repairs we leverage our low-cost repair locations so we can maintain the perfect balance of speed and cost that is right for each customer. Our custom kitting resources also allow us to effectively fulfill direct to customer and bulk product orders to ensure a positive end-customer experience.
Job Description
We believe in the power and joy of learning
At CONTEC, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Our culture values diversity, engagement, and discovery
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day.
What you'll do:
Reporting to the Sr. Director, HR Operations, the HR Operations Specialist is responsible for providing a range of services in support of the Human Resources (HR) Operations function. Working closely with employees, managers, the HR team and external contacts, this role provides exceptional customer service, efficient handling of requests, and subject matter expertise. Serves as a first contact for HR-related needs by responding to incoming Workday cases, emails, and telephone calls. This role provides comprehensive transactional support and coordination associated with onboarding, orientation, internal mobility, relocation, immigration, offboarding, and more while working independently and as part of a team, and escalating issues when necessary.
Support employee lifecycle processes including onboarding, job changes, compensation actions, relocation, position management, offboarding, and more.
Initiate and monitor a wide variety of transaction workflows in the Human Resources Information System (HRIS), currently Workday, strengthening data quality and timely processing of actions.
Provide accurate, prompt, and consistent assistance to employees, Human Resources (HR) team members, and manager populations on an array of HR-related needs, utilizing call and Workday case management processes/technologies to improve the employee experience within defined service level agreements (SLA's).
Escalate or transition requests to proper channels, ensuring a ‘warm' handoff and exceptional customer service.
Provide guidance to employees, HR team members, and business managers on a wide variety of HR processes, programs, policies, and tools.
Follow internal practices to ensure employee data privacy and compliance with all state, federal and regional labor laws, and regulations.
Share feedback and insights regarding recurring challenges and identify opportunities to continuously improve processes and service levels; share those ideas with the HR Services team and leadership.
Participate on project teams to develop solutions and improve effectiveness and efficiency of HR processes, policies, and programs.
Interact with internal contacts including Payroll, Benefits, Talent Acquisition, HR, Compensation, Finance, and IT. Also interact with a broad array of external contacts such as government agencies, former employees, and job applicants.
Create, maintain, and schedule Workday reports.
Participate in HR system User Acceptance Testing and document results.
Prepare severance documents and initiate payments.
Gather information and respond to unemployment claims.
Submit data/reports to various government agencies and internal audit teams.
Submit service tickets to IT team.
Code and process invoices.
Qualifications
High School diploma and minimum two years full-time Human Resources employment. Or equivalent combination of HR education and experience.
Broad knowledge of Human Resources-related laws, regulations, and policy as well as experience with innovative human resources-related programs and initiatives.
Experience interacting with and maintaining confidential information.
Experience using business/software tools and Human Resources Information Systems (HRIS). Intermediate proficiency in Excel including pivot tables and VLOOKUP skills.
Strong analytical and problem-solving skills.
Solid verbal and written communication skills, including grammar, punctuation, and spelling.
Strong customer focus and results orientation.
Good organization, detail orientation and overall time management skills.
Demonstrated competency for handling multiple competing tasks and deadlines.
Good judgment with the ability to work independently and as part of a cohesive, respectful team.
Willingness to freely share information, knowledge and provide support.
Effective, tactful, and thoughtful communication both one-on-one and in a group setting.
Additional Information
Bachelor's degree in human resources or Human Resources certification.
Experience using Workday HRIS.
SharePoint experience.
Life Insurance Agent
Decatur, GA jobs
Job DescriptionBenefits:
Apply today
Bonus based on performance
Flexible schedule
Opportunity for advancement
Training & development
Tuition assistance
NO EXPERIENCE NEEDED!!
Life Insurance Agent Career Overview
A Life Insurance Agent helps individuals and families protect their financial future by offering life insurance solutions tailored to their needs. This role involves educating clients about different types of life insurance policies, recommending appropriate coverage, and assisting with the application process.
Key Responsibilities:
Build relationships with new and existing clients
Understand clients financial goals and recommend suitable life insurance policies
Explain policy details, benefits, and options in simple terms
Follow up with leads and schedule appointments
Complete applications and submit required documentation
Provide ongoing service and policy reviews
Skills & Traits:
Self-motivated and goal-oriented
Willingness to learn and grow
Typical Work Environment:
Flexible schedule, often includes meeting clients in person or via Zoom, and following up by phone or email. Can be part-time or full-time.
Income Potential:
Commission-based, with opportunities for bonuses and residual income. Income grows with effort, skill, and client base.
This is a remote position.
Service Design Intern (Summer Internship 2026)
Atlanta, GA jobs
Service Design at Harmonic has been growing steadily in reach and impact-from innovation and strategy to creating new service offerings. While this internship is remote, it does offer opportunities to work hands-on with clients, one-on-ones with a design team from diverse backgrounds, a dynamic work experience where new ideas and perspectives are welcome, and a few hilarious virtual meetings.
This position is for the United States (US Based Remote eligible). The role may include occasional work at our Atlanta studio or client locations, as agreed to with your manager.
Eligible applicants include rising or graduating undergraduate students as well as current graduate students.
Duration: June - August 2026
Please apply through this form before January 16, 2026, to be considered for this position.
Note: This is a paid position for a full-time service design intern role.
Are you someone who..
Is interested to work specifically in the field of service design, and want to design for the entire experience, not just within one vertical?
In the past, may have been siloed into your role or major, but desires to zoom out and work on the larger customer journey?
Is motivated to innovate, help clients rewrite and restructure the story of their service experience, modernize operations and organizational structures, and create greater value for everyone who participates in a service?
Duties:
Work with a team of designers on a client project while having the opportunity to help assist with internal initiatives at Harmonic Design
Interact with clients, work alongside a team that understands service design at its roots, and be part of the research and innovation process
Contribute to building a community of practice within and outside of Harmonic
Requirements:
Available for 10 weeks starting June 1, 2026 (with some flexibility)
Dedicate a minimum of 30 hours per week
Work during typical Eastern Standard Time work hours (up to 2 hours offset is workable)
Able to work remotely within the United States, with the option of being in-person at Harmonic's studio in Atlanta, GA.
Auto-ApplySenior Field Engineer
Atlanta, GA jobs
At Switch, we don t just design, build and operate data centers we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.
We believe that innovation isn t just about technology it s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world s most advanced digital infrastructure that powers the progress of humanity.
The Role: Senior Field Engineer
As a Senior Field Engineer at Switch, you will be part of a world-class team that operates in excellence, delivering mission-critical solutions that redefine what s possible in AI, cloud and enterprise data center needs. Your work will directly impact the future of technology and the sustainable growth of the Internet.
In this role, you will provide full life-cycle support to Switch Data Centers from design inception through site improvement and maintenance. You will be the go to engineering resource for their region when technical advice is needed and will use your subject matter expertise as well as engage with diverse teams to meet the commitment of superior service to the clients.
As a Field Engineer, you will be leading projects to fit out Switch data centers to meet ever-evolving clients needs as we continue expanding our fleet to support hyper-scale and beyond.
What You ll Do
Perform design and equipment submittal review for new Data Centers.
Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
Own the design for existing data center upgrades and design-solutions, which add capacity, improve availability, and increase efficiency.
Lead, Review, and approve designs for existing data center upgrades which improve availability/efficiency.
Interface with internal data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
Work on concurrent projects, sometimes in multiple geographical regions.
Initiate and lead engineering site audits within Switch data centers. Produce reports outlining risks with recommended mitigations and remediations.
Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.
Drive next-level innovation in Field Engineering to support our mission-critical infrastructure.
Work in a fast-paced, high-impact environment where execution is key.
Leverage cutting-edge technology and sustainable design principles to create world-class solutions.
Uphold Switch s Karma philosophy leading with integrity and empowering those around you.
What We re Looking For
Innovators & Builders You see challenges as opportunities and thrive in uncharted territories.
High-Performance Thinkers You have a relentless drive for excellence and a passion for pushing the envelope. You thrive in high impact environments where execution is key.
Integrity-Driven Leaders You operate with honor, responsibility, and purpose, recognizing that the energy you put out into the world will return to you.
Tech Pioneers You understand the power of technology to change the world and want to be at the forefront of that transformation.
What You'll Bring
Bachelor s Degree in Electrical / Mechanical / Structural Engineering or equivalent experience.
6+ cumulative years of experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil / gas facilities. (Experienced Engineer).
Registered Professional Engineer
Strong organizational skills with the ability to prioritize tasks, meet deadlines, and manage budgets.
Hands-on experience in the design, construction, operation, or maintenance of mission-critical facilities, particularly data centers.
Field experience as a resident engineer or design consultant.
Familiarity with regional building codes and regulations.
Skilled in reading, interpreting, and producing construction drawings, specifications, and submittals.
Capable of advancing design concepts from development through deployment and production.
Foundational knowledge of mechanical and electrical systems in data centers, including UPS, generators, switchgear, cooling systems, and more.
Experience with EPMS, SCADA, and BMS control systems (software and hardware).
In-depth understanding of redundant electrical and cooling systems, airflow containment, and building management systems.
Demonstrated success managing fast-track design/build and major upgrade projects.
Ability to influence and partner with executive leadership to drive strategy and execution.
Experience fostering a culture of innovation, collaboration, and continuous improvement.
A strategic mindset with the ability to balance long-term vision with operational execution.
Why Switch?
A Culture of Karma We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
Industry Leading Designs Work with the most advanced data center technology on the planet and be a part of emerging technology development.
Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
Career Stability & Growth In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
Join Us & Make a Difference
This is more than a job it s a mission. If you re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.
Apply Now and Let s Build the Future Together.
Software Engineer - CI Automation
Duluth, GA jobs
About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
We are seeking a lead CI/CD Automation Software Engineer to join our team. In this role, you will be responsible for architecting, implementing, and maintaining CI/CD pipelines using tools such as Jenkins and GitHub Actions for automated deployment, testing, and system provisioning. You will build and manage infrastructure-as-code using Ansible, Terraform, and similar tools, and create automated test environments that simulate production-like systems for performance and scale testing.
You will work with cross-functional teams to troubleshoot system issues, improve system reliability, and deploy updates. Your role will also involve developing and maintaining tooling and scripts in Python and Bash, and supporting observability with tools like Prometheus, Grafana, and ELK. Additionally, you will participate in on-call rotations for production support, incident resolution, and root cause analysis (RCA).
A strong understanding of network protocols (TCP/IP, DHCP, DNS, FreeRADIUS) is essential for supporting connectivity and configuration workflows. The role also requires active participation in Agile ceremonies, code reviews, and design discussions.
The day-to-day
* Architect, implement, and maintain CI/CD pipelines (Jenkins, GitHub Actions) for automated deployment, testing, and system provisioning
* Capable of leading designing and developing complex CI test automation pipelines, end-to-end.
* Build and manage infrastructure-as-code using Ansible, Terraform, or similar tools
* Create and maintain automated test environments, simulating production-like systems for scale/performance testing
* Develop and maintain tooling and scripts in Python and Bash
* Support and enhance observability through tools like Prometheus, Grafana, ELK
* Participate in on-call rotation for production support, incident resolution, and RCA
* Collaborate with cross-functional DevOps, QA, and Network Engineering teams to troubleshoot system issues, improve reliability, and deploy updates
* Leverage knowledge of network protocols (TCP/IP, DHCP, DNS, FreeRADIUS) to support connectivity and configuration workflows
* Participate in Agile ceremonies, code reviews, and design discussions
What you'll need
* 5+ years of experience in CI/CD pipeline automation and infrastructure configuration
* Proficiency in Jenkins, GitHub Actions, and Git
* Capable of leading designing and developing complex CI test automation pipelines, end-to-end.
* Strong scripting ability with Python and Bash
* Experience with Ansible, and optionally Terraform
* A strong understanding of network protocols (TCP/IP, DHCP, DNS, FreeRADIUS)
* Experience configuring and troubleshooting network protocols (DHCP, DNS, firewall rules, VPNs, etc.)
* Hands-on experience in automated testing, including integration and system-level testing
* Familiarity with monitoring and alerting tools like Prometheus and Grafana
* Experience working on Agile/Scrum-based DevOps teams
* Strong verbal and written communication skills
* As a hybrid position, this role provides the advantage of collaborating in-person at one of our global offices for three or more days each week, while also allowing the flexibility to work remotely two days a week.
What will help you on the job
* Exposure to AWS or other cloud platforms
* Experience with FreeRADIUS or other network authentication systems
* Background in satellite, telecom, or infrastructure-heavy environments
* Experience simulating production-scale environments for validation and performance testing
Salary range
$135,500.00 - $214,000.00 / annually. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $168,500.00- $252,500.00/ annually
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at ************************************
EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
* 5+ years of experience in CI/CD pipeline automation and infrastructure configuration
* Proficiency in Jenkins, GitHub Actions, and Git
* Capable of leading designing and developing complex CI test automation pipelines, end-to-end.
* Strong scripting ability with Python and Bash
* Experience with Ansible, and optionally Terraform
* A strong understanding of network protocols (TCP/IP, DHCP, DNS, FreeRADIUS)
* Experience configuring and troubleshooting network protocols (DHCP, DNS, firewall rules, VPNs, etc.)
* Hands-on experience in automated testing, including integration and system-level testing
* Familiarity with monitoring and alerting tools like Prometheus and Grafana
* Experience working on Agile/Scrum-based DevOps teams
* Strong verbal and written communication skills
* As a hybrid position, this role provides the advantage of collaborating in-person at one of our global offices for three or more days each week, while also allowing the flexibility to work remotely two days a week.
* Architect, implement, and maintain CI/CD pipelines (Jenkins, GitHub Actions) for automated deployment, testing, and system provisioning
* Capable of leading designing and developing complex CI test automation pipelines, end-to-end.
* Build and manage infrastructure-as-code using Ansible, Terraform, or similar tools
* Create and maintain automated test environments, simulating production-like systems for scale/performance testing
* Develop and maintain tooling and scripts in Python and Bash
* Support and enhance observability through tools like Prometheus, Grafana, ELK
* Participate in on-call rotation for production support, incident resolution, and RCA
* Collaborate with cross-functional DevOps, QA, and Network Engineering teams to troubleshoot system issues, improve reliability, and deploy updates
* Leverage knowledge of network protocols (TCP/IP, DHCP, DNS, FreeRADIUS) to support connectivity and configuration workflows
* Participate in Agile ceremonies, code reviews, and design discussions
Data Center Construction Manager
Atlanta, GA jobs
can be based in Tahoe Reno or Atlanta. Relocation available.
At Switch, we don t just design, build and operate data centers we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.
We believe that innovation isn t just about technology it s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world s most advanced digital infrastructure that powers the progress of humanity.
The Role: Data Center Construction Manager
As a Data Center Construction Manager at Switch, you will be part of a world-class team that operates in excellence, delivering mission-critical solutions that redefine what s possible in AI, cloud and enterprise data center needs. Your work will directly impact the future of technology and the sustainable growth of the Internet.
As an on-site representative for the owner, you will play a crucial role in assisting with cost, schedule, and quality management, while coordinating with construction vendors and contractors involved in multiple large-scale data center construction projects.
What You ll Do
Assist in overseeing contractor safety performance.
Manage timelines and ensure high-quality standards.
Collaborate with various teams, including General Contractors, Design Engineering Operations, Networking, Controls, Security, and Commissioning.
Assist in controlling project costs by monitoring the budget, negotiating with contractors and change orders, and identifying opportunities for cost savings without sacrificing quality.
Assist in detecting potential risks early and devise strategies to mitigate them, ensuring that the project remains on schedule and within budget.
Assist in managing the project schedule, ensuring that deadlines are met, and potential delays are promptly addressed.
Facilitate communication among various stakeholders, including architects, engineers, contractors, and regulatory authorities.
Assist in navigating through the regulatory landscape, ensuring that the project complies with all relevant local, state, and federal regulations and secures necessary permits.
Assist in providing continuity in the event of unforeseen circumstances or changes in the project team, ensuring that the project s goals and vision remain consistent.
Assist in offering valuable insights and recommendations for cost-effective solutions, helping owners in making informed decisions that balance quality and budget considerations.
Supporting and working directly with onsite Senior Data Center Construction Manager.
Drive next-level innovation in Construction to support our mission-critical infrastructure.
Work in a fast-paced, high-impact environment where execution is key.
Leverage cutting-edge technology and sustainable design principles to create world-class solutions.
Uphold Switch s Karma philosophy leading with integrity and empowering those around you.
What We re Looking For
Innovators & Builders You see challenges as opportunities and thrive in uncharted territories.
High-Performance Thinkers You have a relentless drive for excellence and a passion for pushing the envelope. You thrive in high impact
environments where execution is key.
Integrity-Driven Leaders You operate with honor, responsibility, and purpose, recognizing that the energy you put out into the world will return to you.
Tech Pioneers You understand the power of technology to change the world and want to be at the forefront of that transformation.
What You'll Bring
Knowledge of critical data center equipment (Generators, Uninterruptible Power Supplies, Switchgear, Transformers, Power Feeders, Chillers, Plumbing, Fire Detection/Suppression, Air Handling Units, Computer Room Air Handling/Conditioning Units, UPS, CRAH, CRAC).
Experience in data center construction.
Understanding of quality workmanship for electrical and mechanical systems.
Good communication skills.
Familiarity with local, state and federal regulations related to data center construction.
Experience with Microsoft Office Suite, including Excel, SharePoint, MS Project, Outlook, Procore and PowerPoint.
Why Switch?
A Culture of Karma We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
Industry Leading Designs Work with the most advanced data center technology on the planet and be a part of emerging technology development.
Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
Job Security & Career Stability In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
Generous Benefits Package - Switch provides medical plan options of comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
Join Us & Make a Difference
This is more than a job it s a mission. If you re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.
Apply Now and Let s Build the Future Together.
Remote Sales Specialist (Base + Commission)
Savannah, GA jobs
**Base Pay:** $34,000 **On-Target Earnings:** $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves **100% inbound calls** from new and existing customers. **No** **outbounding, no cold calling. Ever.**
**Must live in Georgia - in/near Atlanta Metro, Augusta, Columbus, Savannah.**
**Job Duties and Responsibilities**
**What You'll Do:**
+ Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
+ Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
+ Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.
**What's in it for You:**
+ **Uncapped Earning Potential:** High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
+ **Career Growth:** Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
+ **Incredible Incentives** : High-value rewards program including exciting trips & prizes.
+ **Comprehensive Benefits:** Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
+ **Exclusive Perks:** Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.
**Skills, Experience and Requirements**
+ **Minimum 1 year of experience in a quota-carrying sales role required.**
+ Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
+ Full-time; hours may include evenings, weekends or holidays.
+ High school diploma/GED required; Associate's or Bachelor's degree a plus.
+ Pre-employment screen.
+ Smartphone/device with active network connection.
+ Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors.
+ _Employee responsible for all setup costs (except where required by law)._
**Benefits:**
From versatile health perks to new career opportunities, check out our benefits on our careers website (************************************************ .
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement (********************************************************************************* , Pay Transparency (*********************************************************************************************************** , EEOC Know Your Rights (English (************************************************************************************ /Spanish (**************************************************************************************************** )
**Salary Ranges**
Compensation: $34,000.00/Year
We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law.
At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact ********************. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.
Easy ApplyRegional Availability Engineer - Mechanical
Atlanta, GA jobs
About Switch At Switch, we dont just design, build and operate data centerswe are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.
We believe that innovation isnt just about technologyits about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the worlds most advanced digital infrastructure that powers the progress of humanity.
The Role: Regional Availability Engineer - Mechanical
As a Regional Availability Engineer - Mechanical at Switch, you will be part of a world-class team that operates in excellence, delivering mission-critical solutions that redefine whats possible in AI, cloud and enterprise data center needs. Your work will directly impact the future of technology and the sustainable growth of the Internet.
In this role you will support and optimize the operations of the critical infrastructure supporting IT loads in Switch Data Centers, including power, water, and cooling systems. You are also involved in developing solutions for continuous improvement in system performance and utilization, managing utility resourcing, capacity management, change management, efficiency, root cause analysis, design feedback, condition-based maintenance, end-of-life management, and various other data center lifecycle programs. Additionally, you are an on-site equipment and system expert, directly supporting continuous improvement, optimization, operations, and capital projects, and may also coordinate efforts globally.
What Youll Do
* Troubleshoot, conduct Root Cause Analysis (RCA), and create Corrective Actions (CA) documentation for equipment failures, including electrical critical systems.
* Directly support operational teams as the subject matter expert for issue resolution, event response, and complex procedural review, including ad-hoc training and critical equipment support.
* Perform availability, capacity, efficiency, and sustainability analyses for the electrical critical systems in the Switch data centers in your region. Produce reports outlining risks with recommended mitigations and remediation solutions.
* Monitor and interpret data center performance trends for continuous improvement and capital projects.
* Develop innovative solutions for Switch data centers, then function as the owner of conceptual designs for existing data center upgrades that improve capacity, availability, efficiency, and sustainability.
* Provide performance feedback of innovative Switch infrastructure solutions to Design Engineering.
* Function as resident engineer for construction and retrofit projects for critical environments.
* Interface with internal data center operations team, data center design engineering team, field engineering team, and environmental health and safety team to promote standards that maintain consistency and reliability in delivered services.
* Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction, and Engineering).
* Work on concurrent projects, sometimes in multiple geographical regions.
What Were Looking For
* Innovators & Builders You see challenges as opportunities and thrive in uncharted territories.
* High-Performance Thinkers You have a relentless drive for excellence and a passion for pushing the envelope. You thrive in high impact environments where execution is key.
* Integrity-Driven Leaders You operate with honor, responsibility, and purpose, recognizing that the energy you put out into the world will return to you.
* Tech Pioneers You understand the power of technology to change the world and want to be at the forefront of that transformation.
What You'll Bring
* A Bachelor of Science in Mechanical or Electrical Engineering or higher with a certification as a Professional Engineer (PE) preferred.
* An understanding of electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS systems, power systems, ATS/STS units, PDU units, air handling units, cooling towers, pumps, and fire suppression systems.
* Ability to interpret P&IDs, wiring diagrams, schematics, Sequence of Operations, submittals, and MEP drawings packages.
* Strong Outlook, Publisher, Word, Excel, and PowerPoint skills.
* An understanding of data analysis methodologies, statistical techniques, and business acumen.
* Excel in analyzing datasets and providing strategic guidance to leadership.
* Ability to analyze and implement solutions for problem resolution.
* Easily able to work well under pressure while also being flexible, proactive, resourceful, and efficient.
* Leadership skills that promote team development and support the Switch Culture.
* A strategic mindset with the ability to balance long-term vision with operational execution.
Why Switch?
* A Culture of Karma We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
* Industry Leading Designs Work with the most advanced data center technology on the planet and be a part of emerging technology development.
* Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
* Career Stability & Growth In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
* Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
Join Us & Make a Difference
This is more than a jobits a mission. If youre ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.
Apply Now and Lets Build the Future Together.
BlueprintRF Network Engineer II
Atlanta, GA jobs
Company
Cox Communications, Inc.
Job Family Group
Engineering / Product Development
Job Profile
Communications / Network Engineer II
Management Level
Individual Contributor
Flexible Work Option
Can work remotely anywhere in the specified country
Travel %
Yes, 5% of the time
Work Shift
Day
Compensation
Compensation includes a base salary of $79,400.00 - $119,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
JOB SUMMARY:
Develops and executes detailed network designs, specifications and architectural plans for wireless, voice and optical network systems. Evaluates customer, system, network and company requirements to determine whether internal or externally acquired systems are more appropriate. Conducts project planning, cost analysis and vendor comparison. Performs traffic study analysis to determine optimal system configuration. Plans, designs, and manages the implementation of integrated wireless, voice, optical and related systems and access network infrastructure components. Coordinates procedure, specification and standards development and maintenance
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
Under general supervision, executes detailed network implementations for new technology.
Provides reviews with operational boundary partners and creates detailed method of procedures.
Creates network change tickets in line with current processes and validates conflicts to ensure no unnecessary outages.
Partners with Operations and Fulfillment Engineering to test and validate functionality, management and performance for existing and new technologies.
Supports implementation and deployment of new services, systems, applications and architectures with installation, configuration, integration, evaluation, testing, documentation, and training.
Works with vendors to ensure equipment is installed and operating properly and resolves problems.
Manages intermediate level projects within Operations to confirm delivery intervals and validate critical dates and milestones to ensure delivery of services stay on target.
Coordinates with other departments to ensure the network is available and configured to exceed market demands.
Creates and/or modifies network infrastructure operational standards (e.g., local process, executing events, change management).
Participates in industry bodies monitoring technologies, proposals, and issues of technical interest and relevance to network operations.
Provides detailed engineering and operational support to other groups such as Cox Business, Provisioning, and Sustaining Engineering.
Assists with coaching and mentoring of junior technicians and Cox tiered support teams.
Prepares and delivers technical documentation and presentations.
Ensures long term technology goals are consistent operationally across all groups.
Partners with change management for impact identification, network validation, MOP creation and execution of activities.
Opens, tracks, executes, and resolves escalated trouble tickets as the top-level operational escalation path related to outages and trouble conditions on network platforms. Provides technical support for all Cox transmission media.
Partners with Vendors when needed to validate bugs etc. for break fix.
Operates to meet network reliability and availability metrics set forth by Cox Standards.
Provides post-incident information and details for documentation when needed.
Minimum Qualifications:
MinimumBachelor's degree in a related discipline and 2 years' experience in a related field. The right
candidate could also have a different combination, such as a master's degree and up to 2
years' experience; or 6 years' experience in a related field
Requires strong knowledge of Strong understanding of IP networking, including Layer 2 and Layer 3 network concepts and configurations.
Hands-on experience configuring and troubleshooting routers, switches, and firewalls (e.g., Fortinet and Cisco ASA).
Proficient in implementing and supporting network infrastructure-including installation, configuration, integration, and validation of new technologies.
Ability to collaborate across teams and with vendors to ensure network reliability, resolve escalations, and support operational goals.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplySales Development Representative (Channel Sales)
Atlanta, GA jobs
Job Description
Momentum Telecom provides a tremendous opportunity to gain experience in a rapid growth industry. The Sales Development Representative's role is to generate new opportunities through strategic outbound prospecting techniques within our channel community utilizing cutting edge tools.
This role will be performed remotely and we are currently accepting applications from candidates in the following locations: PA, GA, AL, TN, OH, FL, NJ, SC, & NC.
Essential Duties and Responsibilities
Generate qualified leads through outbound generation and inbound qualifications
Uncovering the DNA to the prospect's needs
Secure commitment to a meeting with Momentum's Channel Sales team
Adhere to the lead cycle process of all qualified leads
Learn and use sales enablement & enhancement tools deployed to increase productivity
Achieve daily, weekly and monthly pipeline goals
Develop weekly call plans outlining how you will have success in your sales territory
Consistently deliver feedback to Marketing and Sales
Daily management and accurate updating of Salesforce (CRM/Customer Relationship Management system).
Education and Work Experience
Minimum one-year experience developing new business through outbound prospecting
Ongoing education of cloud-based solutions
Skills and Competencies Required
Driven individual with a positive attitude and personality
Must possesses a strong, clear voice that creates energy
Ability to influence people by connecting and understanding needs and wants
Ability to thrive in a fast-growth environment
Proficiency in Microsoft Office
Adaptable in sales situations to tailor style to the targeted prospect
Coachable with the ability to learn the technical aspects of telecom quickly
Demonstrate a commitment to delivering Momentum's customer promise of a seamless onboard, network reliability and unmatched customer experience
Must have an excellent command of English, both oral and written
Must be able to demonstrate proficiency in understanding Momentum Telecom products and services within 3 months of hire
Interested and able to make multiple outbound and follow-up calls to potential customers/leads each day.
This position is essential in driving company revenue goals through sales leads. Regular and predictable attendance is an essential function of this position.
Job Conditions:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the associate is:
Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.
Occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.
Occasionally lift and/or move up to 15 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Must be able to speak clearly.
Occasional travel, via various modes of transportation, for company events, training and customer meetings.
Inbound Virtual Customer Service Agent
High Point, NC jobs
We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script
s
and independently preparing for the calls you take, these types of calls should be easy for you!
Job Description
ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects.
As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project.
Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015.
If you are interested in becoming an ACD Direct Certified Agent please visit *********************
Qualifications
Minimum 6 months formal telephone experience, preferably call center related
Moderate level of computer knowledge
Ability to work with minimal supervision
Must be able to type 40 WPM or higher
Must be self directed and self motivated
Strong listening skills
Accuracy
Efficiency
Excellent written and verbal communication skills
Previous call center experience a plus
Great Smile
Must demonstrate call control
Must be able to complete the entire certification process within 14 days of notification of acceptance.
Additional Information
We look forward to hearing from you!
Register online at *********************
Human Resources Operations Specialist (Remote)
Atlanta, GA jobs
At Contec, we strive to be the best at bringing creative technology and people based solutions to the world's broadband service providers and electronics OEM's. We enable our customers to extend service life and maximize financial returns from their investments in customer premise equipment and electronics hardware while maintaining or improving their customer experience.
Operating from out network of service centers we provide our customers with solutions that leverage our proprietary testing and repair technology to accurately and efficiently manage returned devices. For more complex repairs we leverage our low-cost repair locations so we can maintain the perfect balance of speed and cost that is right for each customer. Our custom kitting resources also allow us to effectively fulfill direct to customer and bulk product orders to ensure a positive end-customer experience.
Job Description
We believe in the power and joy of learning
At CONTEC, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
Our culture values diversity, engagement, and discovery
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day.
What you'll do:
Reporting to the Sr. Director, HR Operations, the HR Operations Specialist is responsible for providing a range of services in support of the Human Resources (HR) Operations function. Working closely with employees, managers, the HR team and external contacts, this role provides exceptional customer service, efficient handling of requests, and subject matter expertise. Serves as a first contact for HR-related needs by responding to incoming Workday cases, emails, and telephone calls. This role provides comprehensive transactional support and coordination associated with onboarding, orientation, internal mobility, relocation, immigration, offboarding, and more while working independently and as part of a team, and escalating issues when necessary.
Support employee lifecycle processes including onboarding, job changes, compensation actions, relocation, position management, offboarding, and more.
Initiate and monitor a wide variety of transaction workflows in the Human Resources Information System (HRIS), currently Workday, strengthening data quality and timely processing of actions.
Provide accurate, prompt, and consistent assistance to employees, Human Resources (HR) team members, and manager populations on an array of HR-related needs, utilizing call and Workday case management processes/technologies to improve the employee experience within defined service level agreements (SLA's).
Escalate or transition requests to proper channels, ensuring a ‘warm' handoff and exceptional customer service.
Provide guidance to employees, HR team members, and business managers on a wide variety of HR processes, programs, policies, and tools.
Follow internal practices to ensure employee data privacy and compliance with all state, federal and regional labor laws, and regulations.
Share feedback and insights regarding recurring challenges and identify opportunities to continuously improve processes and service levels; share those ideas with the HR Services team and leadership.
Participate on project teams to develop solutions and improve effectiveness and efficiency of HR processes, policies, and programs.
Interact with internal contacts including Payroll, Benefits, Talent Acquisition, HR, Compensation, Finance, and IT. Also interact with a broad array of external contacts such as government agencies, former employees, and job applicants.
Create, maintain, and schedule Workday reports.
Participate in HR system User Acceptance Testing and document results.
Prepare severance documents and initiate payments.
Gather information and respond to unemployment claims.
Submit data/reports to various government agencies and internal audit teams.
Submit service tickets to IT team.
Code and process invoices.
Qualifications
High School diploma and minimum two years full-time Human Resources employment. Or equivalent combination of HR education and experience.
Broad knowledge of Human Resources-related laws, regulations, and policy as well as experience with innovative human resources-related programs and initiatives.
Experience interacting with and maintaining confidential information.
Experience using business/software tools and Human Resources Information Systems (HRIS). Intermediate proficiency in Excel including pivot tables and VLOOKUP skills.
Strong analytical and problem-solving skills.
Solid verbal and written communication skills, including grammar, punctuation, and spelling.
Strong customer focus and results orientation.
Good organization, detail orientation and overall time management skills.
Demonstrated competency for handling multiple competing tasks and deadlines.
Good judgment with the ability to work independently and as part of a cohesive, respectful team.
Willingness to freely share information, knowledge and provide support.
Effective, tactful, and thoughtful communication both one-on-one and in a group setting.
Additional Information
Bachelor's degree in human resources or Human Resources certification.
Experience using Workday HRIS.
SharePoint experience.
Bi-lingual Inbound SMB Sales
North Carolina jobs
Kinetic provides high-speed broadband Internet, phone service, and Digital TV packages to residential customers as well as products and services for small, medium, and large businesses, and government agencies. ***************** **_________________________________________________________**
**About this Role:**
A successful Inside Account Executive thrives in a fast-paced sales environment, leveraging cutting-edge sales strategies to connect with potential business clients. This role focuses on expertly handling incoming inquiries, understanding each client's unique needs, and delivering personalized solutions that cultivate partnerships.
**What You'll Do:**
+ Respond to inbound inquiries from business clients via phone, email, and chat.
+ Understand customer needs to recommend the perfect products or services to meet their goals.
+ Guide prospects through the entire sales process, from initial contact to closing the deal.
+ Cultivate a comprehensive knowledge of our products and services to provide expert advice.
+ Work closely with our marketing and customer service teams to deliver a seamless and exceptional customer experience.
+ Use our CRM system to track and manage leads, ensuring every detail is accurate and follow-ups are timely.
+ Aim to meet or exceed monthly sales targets and performance metrics, driving your success.
+ Share valuable feedback with our product and marketing teams to enhance our offerings based on your customer interactions.
**Do You Have:**
+ This is a virtual/work from home position. Uniti requires employees working virtually to maintain a distraction-free workplace with sufficient highspeed internet of 25 MBPS or higher.
+ Self-motivated to achieve personal and team goals.
+ Excellent communication and interpersonal skills.
+ Strong problem-solving abilities and a customer-focused mindset.
+ Ability to work independently and as part of a team.
+ Willingness to gain and maintain product and service knowledge.
+ Experience with cold calling (Preferred)
+ Bilingual (a plus).
+ Must reside in the following locations: Ohio, Kentucky, North Carolina, Texas, Nebraska, Pennsylvania, Georgia, Oklahoma or Iowa.
**Physical Tasks** - Sitting and Stationary: 67-100% | Carrying: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66%
**Audio Visual Needs** - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100%| Far Vision: Occasionally: 0-33%| Peripheral Vision: Occasionally: 0-33%
**Equipment Used in Job Performance** : Computer, Printer, Telephone, Basic Office Supplies
The starting compensation range for this job is $$34,400 to $41,300.
**_________________________________________________________**
**Our Benefits:**
+ Medical, Dental, Vision Insurance Plans
+ 401K Plan
+ Health & Flexible Savings Account
+ Life and AD&D, Spousal Life, Child Life Insurance Plans
+ Educational Assistance Plan
Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
**Notice to Non-U.S. Citizens:** Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. _If you are not a U.S. citizen, please notify your recruiter or email ********************** as soon as possible for information on Uniti's foreign personnel disclosure and approval requirements._
**Notice to Applicants:** Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.
**Job Details**
**Job Family** **Sales**
**Job Function** **Business Inside Sales**
**Pay Type** **Hourly**
Easy ApplySenior Field Engineer
Atlanta, GA jobs
About Switch At Switch, we dont just design, build and operate data centerswe are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.
We believe that innovation isnt just about technologyits about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the worlds most advanced digital infrastructure that powers the progress of humanity.
The Role: Senior Field Engineer
As a Senior Field Engineer at Switch, you will be part of a world-class team that operates in excellence, delivering mission-critical solutions that redefine whats possible in AI, cloud and enterprise data center needs. Your work will directly impact the future of technology and the sustainable growth of the Internet.
In this role, you will provide full life-cycle support to Switch Data Centers from design inception through site improvement and maintenance. You will be the go to engineering resource for their region when technical advice is needed and will use your subject matter expertise as well as engage with diverse teams to meet the commitment of superior service to the clients.
As a Field Engineer, you will be leading projects to fit out Switch data centers to meet ever-evolving clients needs as we continue expanding our fleet to support hyper-scale and beyond.
What Youll Do
* Perform design and equipment submittal review for new Data Centers.
* Troubleshoot, conduct Root Cause Analysis (RCA) and create Corrective Action (CA) documentation for site/equipment failures.
* Directly support operational issues with ad-hoc training, complex operating procedure reviews, including critical equipment, and event support.
* Own the design for existing data center upgrades and design-solutions, which add capacity, improve availability, and increase efficiency.
* Lead, Review, and approve designs for existing data center upgrades which improve availability/efficiency.
* Interface with internal data center design engineering team, server hardware team, environmental health and safety team to promote standards that maintain consistency and reliability in services delivered.
* Work on concurrent projects, sometimes in multiple geographical regions.
* Initiate and lead engineering site audits within Switch data centers. Produce reports outlining risks with recommended mitigations and remediations.
* Act as resident engineer during new construction projects. Support construction, commissioning, and turnover.
* Drive next-level innovation in Field Engineering to support our mission-critical infrastructure.
* Work in a fast-paced, high-impact environment where execution is key.
* Leverage cutting-edge technology and sustainable design principles to create world-class solutions.
* Uphold Switchs Karma philosophy leading with integrity and empowering those around you.
What Were Looking For
* Innovators & Builders You see challenges as opportunities and thrive in uncharted territories.
* High-Performance Thinkers You have a relentless drive for excellence and a passion for pushing the envelope. You thrive in high impact environments where execution is key.
* Integrity-Driven Leaders You operate with honor, responsibility, and purpose, recognizing that the energy you put out into the world will return to you.
* Tech Pioneers You understand the power of technology to change the world and want to be at the forefront of that transformation.
What You'll Bring
* Bachelors Degree in Electrical / Mechanical / Structural Engineering or equivalent experience.
* 6+ cumulative years of experience with industrial or commercial engineering in Mission Critical facilities including but not limited to: data centers, power generation, oil / gas facilities. (Experienced Engineer).
* Registered Professional Engineer
* Strong organizational skills with the ability to prioritize tasks, meet deadlines, and manage budgets.
* Hands-on experience in the design, construction, operation, or maintenance of mission-critical facilities, particularly data centers.
* Field experience as a resident engineer or design consultant.
* Familiarity with regional building codes and regulations.
* Skilled in reading, interpreting, and producing construction drawings, specifications, and submittals.
* Capable of advancing design concepts from development through deployment and production.
* Foundational knowledge of mechanical and electrical systems in data centers, including UPS, generators, switchgear, cooling systems, and more.
* Experience with EPMS, SCADA, and BMS control systems (software and hardware).
* In-depth understanding of redundant electrical and cooling systems, airflow containment, and building management systems.
* Demonstrated success managing fast-track design/build and major upgrade projects.
* Ability to influence and partner with executive leadership to drive strategy and execution.
* Experience fostering a culture of innovation, collaboration, and continuous improvement.
* A strategic mindset with the ability to balance long-term vision with operational execution.
Why Switch?
* A Culture of Karma We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
* Industry Leading Designs Work with the most advanced data center technology on the planet and be a part of emerging technology development.
* Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
* Career Stability & Growth In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
* Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
Join Us & Make a Difference
This is more than a jobits a mission. If youre ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.
Apply Now and Lets Build the Future Together.
Regional Availability Engineer - Mechanical
Atlanta, GA jobs
At Switch, we don t just design, build and operate data centers we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.
We believe that innovation isn t just about technology it s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world s most advanced digital infrastructure that powers the progress of humanity.
The Role: Regional Availability Engineer - Mechanical
As a Regional Availability Engineer - Mechanical at Switch, you will be part of a world-class team that operates in excellence, delivering mission-critical solutions that redefine what s possible in AI, cloud and enterprise data center needs. Your work will directly impact the future of technology and the sustainable growth of the Internet.
In this role you will support and optimize the operations of the critical infrastructure supporting IT loads in Switch Data Centers, including power, water, and cooling systems. You are also involved in developing solutions for continuous improvement in system performance and utilization, managing utility resourcing, capacity management, change management, efficiency, root cause analysis, design feedback, condition-based maintenance, end-of-life management, and various other data center lifecycle programs. Additionally, you are an on-site equipment and system expert, directly supporting continuous improvement, optimization, operations, and capital projects, and may also coordinate efforts globally.
What You ll Do
Troubleshoot, conduct Root Cause Analysis (RCA), and create Corrective Actions (CA) documentation for equipment failures, including electrical critical systems.
Directly support operational teams as the subject matter expert for issue resolution, event response, and complex procedural review, including ad-hoc training and critical equipment support.
Perform availability, capacity, efficiency, and sustainability analyses for the electrical critical systems in the Switch data centers in your region. Produce reports outlining risks with recommended mitigations and remediation solutions.
Monitor and interpret data center performance trends for continuous improvement and capital projects.
Develop innovative solutions for Switch data centers, then function as the owner of conceptual designs for existing data center upgrades that improve capacity, availability, efficiency, and sustainability.
Provide performance feedback of innovative Switch infrastructure solutions to Design Engineering.
Function as resident engineer for construction and retrofit projects for critical environments.
Interface with internal data center operations team, data center design engineering team, field engineering team, and environmental health and safety team to promote standards that maintain consistency and reliability in delivered services.
Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction, and Engineering).
Work on concurrent projects, sometimes in multiple geographical regions.
What We re Looking For
Innovators & Builders You see challenges as opportunities and thrive in uncharted territories.
High-Performance Thinkers You have a relentless drive for excellence and a passion for pushing the envelope. You thrive in high impact environments where execution is key.
Integrity-Driven Leaders You operate with honor, responsibility, and purpose, recognizing that the energy you put out into the world will return to you.
Tech Pioneers You understand the power of technology to change the world and want to be at the forefront of that transformation.
What You'll Bring
A Bachelor of Science in Mechanical or Electrical Engineering or higher with a certification as a Professional Engineer (PE) preferred.
An understanding of electrical and mechanical systems that may be employed in a data center environment. This may include electrical feeders, transformers, generators, switchgear, UPS systems, power systems, ATS/STS units, PDU units, air handling units, cooling towers, pumps, and fire suppression systems.
Ability to interpret P&IDs, wiring diagrams, schematics, Sequence of Operations, submittals, and MEP drawings packages.
Strong Outlook, Publisher, Word, Excel, and PowerPoint skills.
An understanding of data analysis methodologies, statistical techniques, and business acumen.
Excel in analyzing datasets and providing strategic guidance to leadership.
Ability to analyze and implement solutions for problem resolution.
Easily able to work well under pressure while also being flexible, proactive, resourceful, and efficient.
Leadership skills that promote team development and support the Switch Culture.
A strategic mindset with the ability to balance long-term vision with operational execution.
Why Switch?
A Culture of Karma We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
Industry Leading Designs Work with the most advanced data center technology on the planet and be a part of emerging technology development.
Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
Career Stability & Growth In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
Join Us & Make a Difference
This is more than a job it s a mission. If you re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.
Apply Now and Let s Build the Future Together.
Remote Sales Specialist (Base + Commission)
Savannah, GA jobs
Base Pay: $34,000 On-Target Earnings: $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever.
Must live in Georgia - in/near Atlanta Metro, Augusta, Columbus, Savannah.
Job Duties and Responsibilities
What You'll Do:
* Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company.
* Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services.
* Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do.
What's in it for You:
* Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless.
* Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles.
* Incredible Incentives: High-value rewards program including exciting trips & prizes.
* Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
* Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans.
Skills, Experience and Requirements
* Minimum 1 year of experience in a quota-carrying sales role required.
* Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity.
* Full-time; hours may include evenings, weekends or holidays.
* High school diploma/GED required; Associate's or Bachelor's degree a plus.
* Pre-employment screen.
* Smartphone/device with active network connection.
* Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors.
* Employee responsible for all setup costs (except where required by law).
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $34,000.00/Year
Easy ApplySales Development Representative (Channel Sales)
Atlanta, GA jobs
Momentum Telecom provides a tremendous opportunity to gain experience in a rapid growth industry. The Sales Development Representative's role is to generate new opportunities through strategic outbound prospecting techniques within our channel community utilizing cutting edge tools.
This role will be performed remotely and we are currently accepting applications from candidates in the following locations: PA, GA, AL, TN, OH, FL, NJ, SC, & NC.
Essential Duties and Responsibilities
* Generate qualified leads through outbound generation and inbound qualifications
* Uncovering the DNA to the prospect's needs
* Secure commitment to a meeting with Momentum's Channel Sales team
* Adhere to the lead cycle process of all qualified leads
* Learn and use sales enablement & enhancement tools deployed to increase productivity
* Achieve daily, weekly and monthly pipeline goals
* Develop weekly call plans outlining how you will have success in your sales territory
* Consistently deliver feedback to Marketing and Sales
* Daily management and accurate updating of Salesforce (CRM/Customer Relationship Management system).
Education and Work Experience
* Minimum one-year experience developing new business through outbound prospecting
* Ongoing education of cloud-based solutions
Skills and Competencies Required
* Driven individual with a positive attitude and personality
* Must possesses a strong, clear voice that creates energy
* Ability to influence people by connecting and understanding needs and wants
* Ability to thrive in a fast-growth environment
* Proficiency in Microsoft Office
* Adaptable in sales situations to tailor style to the targeted prospect
* Coachable with the ability to learn the technical aspects of telecom quickly
* Demonstrate a commitment to delivering Momentum's customer promise of a seamless onboard, network reliability and unmatched customer experience
* Must have an excellent command of English, both oral and written
* Must be able to demonstrate proficiency in understanding Momentum Telecom products and services within 3 months of hire
* Interested and able to make multiple outbound and follow-up calls to potential customers/leads each day.
* This position is essential in driving company revenue goals through sales leads. Regular and predictable attendance is an essential function of this position.
Job Conditions:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the associate is:
* Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.
* Occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.
* Occasionally lift and/or move up to 15 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
* Must be able to speak clearly.
* Occasional travel, via various modes of transportation, for company events, training and customer meetings.
Inbound Virtual Customer Service Agent
Greensboro, NC jobs
We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script
s
and independently preparing for the calls you take, these types of calls should be easy for you!
Job Description
ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects.
As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project.
Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015.
If you are interested in becoming an ACD Direct Certified Agent please visit *********************
Qualifications
Minimum 6 months formal telephone experience, preferably call center related
Moderate level of computer knowledge
Ability to work with minimal supervision
Must be able to type 40 WPM or higher
Must be self directed and self motivated
Strong listening skills
Accuracy
Efficiency
Excellent written and verbal communication skills
Previous call center experience a plus
Great Smile
Must demonstrate call control
Must be able to complete the entire certification process within 14 days of notification of acceptance.
Additional Information
We look forward to hearing from you!
Register online at *********************