Department Manager- Textbooks (Full-time) Barnes & Noble @ Kean University Bookstore
Barnes & Noble Education
Barnes & Noble College is a retail environment like no other - uniquely focused on delivering outstanding customer service. Our stores can carry everything from text and trade books, technology, and school supplies to clothing, regalia, and food-- everything a college student desires, their parents want, and our faculty needs. A Department Manager should be a resource for all departments, a model for customer service, a driver for sales, and a skillful problem solver.
As a Department Manager you will support all store operations and departments in partnership with the management team. In the textbook department you are integral in making sure we have the right book, in the right quantity, at the right time. You may work directly with campus partners, students, and faculty to increase adoptions, rentals, and promote digital sales while successfully executing our textbook timeline each term. You will drive our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results daily. And best of all, you'll be part of a company that is consistently rated as a great place to work - and where employees love what they do.
+ Execute the textbook cycle from setup to returns independently or with the support of booksellers that you train, guide, direct, and counsel under the direction of Store Management.
+ Ability to use department specific technology to answer questions about course material, recommend products and/or services, create textbook adoptions, maintain book inventory, receive and pay invoices, and locate or obtain materials based on course descriptions or customer needs.
+ Maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
+ Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services w
$39k-74k yearly est.