Information Technology Specialist jobs at Unisys

As a Principal Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle) Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $30.87 to $67.88 per hour; from: $64,200 to $141,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 Oracle provides the world's most complete, open, and integrated business software and hardware systems. Global Product Support (GPS) provides technical assistance for all Oracle products including Cloud and On-Premise, ensuring maximum availability of Oracle customer's systems and helping them to benefit from running the latest Oracle technology and applications. Additionally, GPS works closely with our Development organization on ensuring absolute product quality and provides high quality content for the online knowledge databases. DUTIES & RESPONSIBILITIES: Provide customer and systems support of Oracle Integration Cloud (OIC) including Process Troubleshoot and analyse application servers and new technologies, with a focus on web servers and application servers Use Oracle Cloud Infrastructure (OCI) Collaboration with Oracle Fusion Application Products Interact remotely with customers, partners, and software developers to provide technical advice and assistance. Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems. Have the ability to analyse and resolve issues Identify and document product defects Review design specifications and external technical publications and provide feedback for product and document improvement. We are looking for experienced Software Engineers to join our Cloud Integration Support group under Middleware stack. Experience: Four to Ten years of strong experience in Oracle Integration Cloud, Oracle SOA Suite - BPEL, Adapters, Good knowledge in Oracle Cloud Infrastructure, Oracle Database Technical support experience & Troubleshooting skills Desired Skills: Fusion Applications Oracle Integration Cloud, SOA Cloud Service Oracle Cloud Infrastructure(OCI) Java Application Programming Interfaces (API's). Essential Skills: Proven success in contributing to a team-oriented environment Desire to work to one of IT leader industry Excellent verbal and written communication skills in English. Ability to read and interpret stack traces and troubleshoot issues involving system and process crash events. Ability to troubleshoot issues involving platform performance under load. Ability to read and analyse network trace data in detail to understand and resolve inter server communication issues. Advanced customer support and communications skills. Ability to read and interpret programming languages at a code level (especially Java). Ability to learn new technologies quickly. Demonstrate strong troubleshooting and analytical problem solving skills. Able to multi-task and manage multiple technical issues reported by customers

SAIC has several openings for a **Fully Remote** , Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact for all Information Technology issues and requests from VITA employees and customers, and supports users at every skill level and background via telephone, chat, email, and direct ticket submission. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. **Qualifications - External** **Service Desk Analyst Experience/Knowledge Required** + Customer Service and Level 1 Technical Support + Troubleshooting + Problem Solving + PC Proficiency + Identifying and resolving level 1 customer issues + Documentation + Soft Skills- Personable and Professional + MS Office + Ticketing System + Possesses the ability to work in a specified ticketing system including but not limited to: + Documentation + Ticket Routing + Ticket Categorization + Ticket Closure + Knowledge Base + Metrics & Time Management + Metric Scorecard + Attendance & Scorecards must be kept within parameters of Service Desk Manual + Ability to follow set schedule with little variance **Qualifications** **Required:** + US Citizen who must be able to pass both an SAIC and Commonwealth of Virginia background check. **Desired:** + AA Degree in related discipline or High School or equivalent and up to two (2) years of related experience. + Minimum 6 months of experience with computer hardware/software support. + Experience in desktop support, IT concepts, and help desk software. + Hardware/software troubleshooting experience. + Proven experience providing effective and professional communication addressing moderately complex technical issues via telephone, email, and person-to-person. + Demonstrated customer awareness, strong written and verbal communication skills. + Provide excellent customer service. + Proven ability to think and troubleshoot logically, and act decisively in critical situations. + Experience with Microsoft Office Products, Internet Explorer, and Windows. + Preferred Technical certifications such as Security+, Net+, MCP, MCSE, CCNA, ITIL, CHDP, CompTIA A+, CompTIA Net+, and CompTIA Security+ Windows 7, Windows 10, IE 8 and IE 11, Terminal Services, VPN software, Microsoft and other commonly used commercial products (including Office 2010 Suite), strong Microsoft Outlook skills, remote access, Android and iOS support. + Account administration, password reset experience. Target salary range: Up to $40,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. REQNUMBER: 2511948 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

SAIC accepts applications on an ongoing basis and there is no deadline. SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. SAIC has several openings for a Fully Remote, Help Desk Agent I supporting The Virginia Information Technology Agency (VITA) Program. Our Help Desk is the 24x7x365 single point of contact for all Information Technology issues and requests from VITA employees and customers, and supports users at every skill level and background via telephone, chat, email, and direct ticket submission. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. Qualifications - External Service Desk Analyst Experience/Knowledge Required Customer Service and Level 1 Technical Support Troubleshooting Problem Solving PC Proficiency Identifying and resolving level 1 customer issues Documentation Soft Skills- Personable and Professional MS Office Ticketing System Possesses the ability to work in a specified ticketing system including but not limited to: Documentation Ticket Routing Ticket Categorization Ticket Closure Knowledge Base Metrics & Time Management Metric Scorecard Attendance & Scorecards must be kept within parameters of Service Desk Manual Ability to follow set schedule with little variance Required: US Citizen who must be able to pass both an SAIC and Commonwealth of Virginia background check. Desired\: AA Degree in related discipline or High School or equivalent and up to two (2) years of related experience. Minimum 6 months of experience with computer hardware/software support. Experience in desktop support, IT concepts, and help desk software. Hardware/software troubleshooting experience. Proven experience providing effective and professional communication addressing moderately complex technical issues via telephone, email, and person-to-person. Demonstrated customer awareness, strong written and verbal communication skills. Provide excellent customer service. Proven ability to think and troubleshoot logically, and act decisively in critical situations. Experience with Microsoft Office Products, Internet Explorer, and Windows. Preferred Technical certifications such as Security+, Net+, MCP, MCSE, CCNA, ITIL, CHDP, CompTIA A+, CompTIA Net+, and CompTIA Security+ Windows 7, Windows 10, IE 8 and IE 11, Terminal Services, VPN software, Microsoft and other commonly used commercial products (including Office 2010 Suite), strong Microsoft Outlook skills, remote access, Android and iOS support. Account administration, password reset experience.

**Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** Investigate client-reported issues and technical questions using tools such to read system logs, trace analysis, and system diagnostics. These issues may arise from product defects, incorrect usage, or misconfigured environments, and require methodical analysis to identify root causes and deliver effective solutions. Collaborate with global teams and interface directly with clients to drive issues to resolution. Participate in off-shift and weekend duty rotations as needed to support clients operating in global time zones and to ensure timely resolution of high-impact issues. Contribute to product improvement by identifying design deficiencies, reporting product defects, and recommending enhancements that improve reliability and serviceability. Continuously develop technical expertise in your assigned specific area of Hardware Support Product offerings, staying current with new product releases, tools, and procedures to support evolving client needs. **Required technical and professional expertise** - Bachelor's degree in Computer Science, Computer Engineering, Engineering, Physics, Mathematics, or a related field. - Strong analytical and problem-solving skills, with a passion for debugging and understanding how operating systems and software/hardware work at a low level. - Experience with at least one programming language (e.g., C, C++, Python, or Java). - Excellent English communication skills (written and verbal). - Ability to work independently and collaboratively in high-pressure situations. - Willingness to work across time zones and participate in global team collaboration. **Preferred technical and professional experience** - Basic knowledge of Storage Area Networks and Fibre Channel Switches. - Knowledge of networking fundamentals, including TCP/IP, DNS, NFS, SMB, and InfiniBand. - Experience with z/OS or other mainframe environments. - Basic Understanding of LLM Foundational models and generative AI. - Experience with developing presentations and creating spreadsheets. - Familiarity with operating system concepts (e.g., memory management, file systems, CPU architecture). - Familiarity with storage concepts, such as RAID, file systems, block vs. object storage, and data redundancy. - Basic understanding of Linux/Unix systems, including command-line operations and file systems. - Experience with reviewing software/hardware logs data (system dumps analysis, debugging, or low-level system troubleshooting). - Background in tutoring, teaching assistant roles, or mentoring. - Demonstrated service mindset and ability to explain complex issues clearly. - Experience with APIs and scripting. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

As a Principal Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle) **Responsibilities** Oracle provides the world's most complete, open, and integrated business software and hardware systems. Global Product Support (GPS) provides technical assistance for all Oracle products including Cloud and On-Premise, ensuring maximum availability of Oracle customer's systems and helping them to benefit from running the latest Oracle technology and applications. Additionally, GPS works closely with our Development organization on ensuring absolute product quality and provides high quality content for the online knowledge databases. **DUTIES & RESPONSIBILITIES:** + Provide customer and systems support of Oracle Integration Cloud (OIC) including Process + Troubleshoot and analyse application servers and new technologies, with a focus on web servers and application servers + Use Oracle Cloud Infrastructure (OCI) + Collaboration with Oracle Fusion Application Products + Interact remotely with customers, partners, and software developers to provide technical advice and assistance. + Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems. + Have the ability to analyse and resolve issues + Identify and document product defects + Review design specifications and external technical publications and provide feedback for product and document improvement. We are looking for experienced Software Engineers to join our Cloud Integration Support group under Middleware stack. **Experience:** + Four to Ten years of strong experience in Oracle Integration Cloud, Oracle SOA Suite - BPEL, Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion Applications + Oracle Integration Cloud, SOA Cloud Service + Oracle Cloud Infrastructure(OCI) + Java Application Programming Interfaces (API's). **Essential Skills:** + Proven success in contributing to a team-oriented environment + Desire to work to one of IT leader industry + Excellent verbal and written communication skills in English. + Ability to read and interpret stack traces and troubleshoot issues involving system and process crash events. + Ability to troubleshoot issues involving platform performance under load. + Ability to read and analyse network trace data in detail to understand and resolve inter server communication issues. + Advanced customer support and communications skills. + Ability to read and interpret programming languages at a code level (especially Java). + Ability to learn new technologies quickly. + Demonstrate strong troubleshooting and analytical problem solving skills. + Able to multi-task and manage multiple technical issues reported by customers Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $30.87 to $67.88 per hour; from: $64,200 to $141,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

To manage and resolve Service Requests logged by customers (internal and external) on Oracle products and contribute to proactive support activities according to product support strategy and model Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with global standards Working towards, adopting and contributing to new processes and tools (diagnostic methodology, health checks, scripting tools, etc.) Contributing to Knowledge Management content creation and maintenance Working with development on product improvement programs as required Operating within Oracle business processes and procedures Respond and resolve customer issues within Key Performance Indicator targets Maintaining product expertise within the team Developing and maintaining expertise around Database Security and general IT Security issues Maintain an up-to-date and in-depth knowledge of new products released in the market for supported product **Responsibilities** QUALIFICATIONS: Bachelor's degree in Computer Science, Engineering or related technical field 8+ years of proven professional and technical experience in database, network or system administrator role. Excellent verbal and written skills in English Rotational weekend coverage is required SKILLS & COMPETENCIES: Strong Oracle Database Fundamentals knowledge. Able to comprehend and relate between Database objects, background processes. SQL knowledge PL/SQL knowledge Operating system knowledge (Unix, Linux and/or Windows) Desirable technical skills: Strong exposure and hands on experience of Oracle Database High Availability features (RMAN, Backup/Recovery, Restoring, Hot/Cold Backup, Database Corruption) Experience in Real Application Clusters. Network administration Understanding of Oracle Grid Control, or at least 1 other major (non-database) Oracle product (for example EBS, Weblogic, etc.) Strong hands on knowledge in Oracle Data Guard Awareness of DB Sharding Personal competencies: Desire to learn, or expand knowledge, about Database Security and associated products Customer focus Structured Problem Recognition and Resolution Experience of contributing to a shared knowledge base Experience of Support level work, like resolving customer problems and managing customer expectations, and escalations. Communication Planning and organizing Working globally Quality Team Working Results oriented Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $30.87 to $67.88 per hour; from: $64,200 to $141,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 7 years experience with Core products or eight years experience with Applications products, BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle). **Responsibilities** As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits. Preferred Skills Include: Technical - 4 + Years of experience in Implementation and Usage of Hyperion Essbase, Hyperion Planning, Essbase Administration Services, Marketplace Essbase, Oracle Analytical Cloud Essbase, Smartview - Exceptional diagnostic and troubleshooting ability and skilled in using industry-standard tools and techniques. - Extensive experience with one or many aspects of Enterprise Business Application (Product knowledge, Log reading, Tuning, Troubleshooting techniques etc). - Experience in operating systems (Linux, Solaris), networking, database configuration, server configuration, Web Server optimization load balancing hardware, SQL tuning. - Exposure to other Hyperion Products such as HFM,BI+, FCCS etc is plus. Customer Management - Ability to understand customer problem and provide the technical solution in a timely manner - Ability to understand customer urgency and sensitivity of the problem - Strong Verbal and Written communication skills - Ability to speak confidently and communicate clearly with the customer - Strong Adherence to Process and be process champion - Ability to work well with demanding customer environments and delight customers - Fast learners, quick ramp-up time (processes, tooling, technology) - Flexibility to work beyond business hours, as required, to include weekends and holidays - Ability to work in ambiguous situations and with global teammates. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $30.87 to $67.88 per hour; from: $64,200 to $141,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Strong expertise in Hadoop ecosystem: HDFS, YARN, Spark, Hive, Impala, Sqoop, Oozie, Ranger, Kerberos. Experience in Linux OS administration, networking, TLS/SSL, and SSO integration. Experience with data integration tools (ODI/Informatica) and cloud data sources (FusionApps/BICC, Snowflake). Hands-on experience with LLMs, agentic frameworks (LangChain, Semantic Kernel, CrewAI), RAG pipelines, and vector databases (FAISS, Pinecone, Weaviate). Proficiency in Python and Shell scripting. Skills & Competencies: Deep understanding of Oracle's Big Data Service (BDS) , Data Flow Service (DFS), Data Integration Service (DIS), Data Catalog architecture and operations. Cluster administration using Ambari and troubleshooting across the Cloudera stack. Real-time processing using Kafka, Flink. AI/ML workflow support, including OCI Gen AI services and integration of agentic pipelines. Working knowledge of cloud services, networking, system-level security, and distributed architectures. Experience supporting multi-tier enterprise applications. Personal Competencies: Strong customer focus with ability to handle escalations and technical deep dives. Structured problem-solving mindset. Self-motivated with a continuous learning attitude. Excellent communication, documentation, and global collaboration skills. Results-oriented with a passion for service quality and technical excellence. **Responsibilities** As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. To manage and resolve Service Requests logged by customers (internal and external) on Oracle products and contribute to proactive support activities according to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, and associated cloud services. Diagnose and resolve complex issues across the Hadoop ecosystem (e.g., HDFS, YARN, Spark, Hive, Impala, Sqoop, Oozie). Manage cluster configurations, upgrades, patches, and installations using tools like Ambari. Support real-time data processing frameworks (Kafka, Flink) and ETL pipelines (ODI, Informatica). Collaborate with OCI platform teams to support secure and scalable AI/ML data workflows. Engage in hands-on support for agentic frameworks (LangChain, Semantic Kernel, CrewAI) and RAG-based systems. Interact regularly with customers, build technical documentation, and contribute to knowledge sharing. Collaborate cross-functionally with product engineering, infrastructure, and cloud ops teams for holistic support delivery. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $24.95 to $60.63 per hour; from: $51,900 to $126,100 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Join Oracle Health: Empowering Healthcare with Innovative Technology At Oracle Health, we're on a mission to transform healthcare by providing cutting-edge software solutions that help clinicians deliver the best care possible. We're looking for a highly skilled Production Service Developer to join our team and play a critical role in supporting and optimizing our clinical platforms, with a particular focus on Cloud Sepsis and Legacy Chart Search. If you thrive in fast-paced environments, love solving complex technical challenges, and enjoy collaborating with cross-functional teams, we'd love to hear from you! As a Production Service Developer, you will be at the forefront of ensuring the stability and performance of our Linux-based systems and data-driven services. You'll leverage your expertise in SQL, data processing, and technical troubleshooting to maintain and improve the systems that support our growing client base. You'll have the opportunity to design scalable solutions for evolving infrastructure needs while ensuring smooth operations for mission-critical healthcare applications. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $33.94 to $67.88 per hour; from: $70,600 to $141,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC2 Key Responsibilities: Production Support & Troubleshooting: Provide hands-on support for our clinical platforms, focusing on Linux-based systems and data processing, diagnosing and resolving technical issues to maintain system reliability. System Optimization: Analyze performance bottlenecks and design solutions to improve system efficiency, scalability, and security in a dynamic cloud environment. Collaboration Across Teams: Work closely with Development, Operations, and Infrastructure teams to deliver seamless solutions for both internal and external stakeholders. System Design & Architecture: Design and implement scalable and resilient production environments, focusing on configuration deployments, monitoring, logging, and performance tuning. Client-Focused Problem-Solving: Address high-severity issues while maintaining clear communication with both technical and non-technical stakeholders, ensuring a customer-first approach. Continuous Improvement: Bring new ideas to improve and simplify the production infrastructure, driving innovations that keep us at the cutting edge of healthcare technology. Required Skills & Qualifications: Linux Expertise: Solid experience supporting Linux-based systems, including scripting, troubleshooting, and log analysis. SQL & Data Processing: Strong hands-on experience with SQL, data management, and processing in a cloud-based environment. Application & Infrastructure Troubleshooting: Ability to quickly diagnose and resolve complex issues related to both applications and infrastructure dependencies. Work Management Systems: Familiarity with ticketing tools like Jira or ServiceNow for efficient issue tracking and resolution. Problem-Solving & Analytical Thinking: Excellent troubleshooting abilities to manage high-severity issues and maintain operational continuity. Effective Communication: Strong interpersonal and communication skills, with the ability to explain technical details to diverse audiences. Collaboration Across Teams: Demonstrated success working alongside development, infrastructure, and operations teams to deliver integrated solutions. Nice-to-Have Qualifications: Healthcare IT Experience: Background in healthcare IT, specifically in clinical platforms or electronic health record (EHR) systems. Monitoring & Observability Tools: Familiarity with tools like Zabbix, Splunk, or Elastic for proactive system monitoring and issue detection. Automation Tools: Exposure to automation frameworks such as Ansible, Chef, or Jenkins for efficient deployment and configuration management. Cloud & Data Migration: Experience with legacy-to-cloud migration and working on modern data processing platforms. Why Oracle Health? Impactful Work: Help shape the future of healthcare technology, directly improving patient care through innovative software. Collaborative Culture: Work alongside talented engineers, developers, and researchers in a fast-paced, supportive environment. Growth Opportunities: We encourage continuous learning and offer opportunities for career growth and development. Remote Flexibility: We understand the value of work-life balance and offer flexible remote work options. Ready to make a difference in the healthcare tech space? Apply now to become part of our dynamic team at Oracle Health!

**Join Oracle Health: Empowering Healthcare with Innovative Technology** At Oracle Health, we're on a mission to transform healthcare by providing cutting-edge software solutions that help clinicians deliver the best care possible. We're looking for a highly skilled **Production Service Developer** to join our team and play a critical role in supporting and optimizing our clinical platforms, with a particular focus on **Cloud Sepsis** and **Legacy Chart Search** . If you thrive in fast-paced environments, love solving complex technical challenges, and enjoy collaborating with cross-functional teams, we'd love to hear from you! As a **Production Service Developer** , you will be at the forefront of ensuring the stability and performance of our **Linux-based systems** and **data-driven services** . You'll leverage your expertise in **SQL** , **data processing** , and **technical troubleshooting** to maintain and improve the systems that support our growing client base. You'll have the opportunity to design scalable solutions for evolving infrastructure needs while ensuring smooth operations for mission-critical healthcare applications. **Responsibilities** **Key Responsibilities:** + **Production Support & Troubleshooting:** Provide hands-on support for our clinical platforms, focusing on **Linux-based systems** and data processing, diagnosing and resolving technical issues to maintain system reliability. + **System Optimization:** Analyze performance bottlenecks and design solutions to improve system efficiency, scalability, and security in a dynamic cloud environment. + **Collaboration Across Teams:** Work closely with Development, Operations, and Infrastructure teams to deliver seamless solutions for both internal and external stakeholders. + **System Design & Architecture:** Design and implement scalable and resilient production environments, focusing on configuration deployments, monitoring, logging, and performance tuning. + **Client-Focused Problem-Solving:** Address high-severity issues while maintaining clear communication with both technical and non-technical stakeholders, ensuring a customer-first approach. + **Continuous Improvement:** Bring new ideas to improve and simplify the production infrastructure, driving innovations that keep us at the cutting edge of healthcare technology. **Required Skills & Qualifications:** + **Linux Expertise:** Solid experience supporting Linux-based systems, including **scripting** , **troubleshooting** , and **log analysis** . + **SQL & Data Processing:** Strong hands-on experience with SQL, data management, and processing in a cloud-based environment. + **Application & Infrastructure Troubleshooting:** Ability to quickly diagnose and resolve complex issues related to both applications and infrastructure dependencies. + **Work Management Systems:** Familiarity with ticketing tools like **Jira** or **ServiceNow** for efficient issue tracking and resolution. + **Problem-Solving & Analytical Thinking:** Excellent troubleshooting abilities to manage high-severity issues and maintain operational continuity. + **Effective Communication:** Strong interpersonal and communication skills, with the ability to explain technical details to diverse audiences. + **Collaboration Across Teams:** Demonstrated success working alongside **development** , **infrastructure** , and **operations** teams to deliver integrated solutions. **Nice-to-Have Qualifications:** + **Healthcare IT Experience:** Background in healthcare IT, specifically in clinical platforms or electronic health record (EHR) systems. + **Monitoring & Observability Tools:** Familiarity with tools like **Zabbix** , **Splunk** , or **Elastic** for proactive system monitoring and issue detection. + **Automation Tools:** Exposure to automation frameworks such as **Ansible** , **Chef** , or **Jenkins** for efficient deployment and configuration management. + **Cloud & Data Migration:** Experience with **legacy-to-cloud migration** and working on modern data processing platforms. + **Why Oracle Health?** + **Impactful Work:** Help shape the future of healthcare technology, directly improving patient care through innovative software. + **Collaborative Culture:** Work alongside talented engineers, developers, and researchers in a fast-paced, supportive environment. + **Growth Opportunities:** We encourage continuous learning and offer opportunities for career growth and development. + **Remote Flexibility:** We understand the value of work-life balance and offer flexible remote work options. Ready to make a difference in the healthcare tech space? Apply now to become part of our dynamic team at Oracle Health! Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from $33.94 to $67.88 per hour; from: $70,600 to $141,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC2 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn.• Solid understanding of machine learning algorithms and model evaluation techniques.• Experience with Git and collaborative development workflows.• Ability to work with structured and unstructured data, including preprocessing and transformation.• Familiarity with software engineering principles and debugging practices.• Strong analytical and problem-solving skills. Preferred technical and professional experience * Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras).• Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP).• Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines).• Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization.• Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift).• Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

**Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. **Required technical and professional expertise** - Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn. - Solid understanding of machine learning algorithms and model evaluation techniques. - Experience with Git and collaborative development workflows. - Ability to work with structured and unstructured data, including preprocessing and transformation. - Familiarity with software engineering principles and debugging practices. - Strong analytical and problem-solving skills. **Preferred technical and professional experience** - Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras). - Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP). - Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines). - Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization. - Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift). - Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn.• Solid understanding of machine learning algorithms and model evaluation techniques.• Experience with Git and collaborative development workflows.• Ability to work with structured and unstructured data, including preprocessing and transformation.• Familiarity with software engineering principles and debugging practices.• Strong analytical and problem-solving skills. Preferred technical and professional experience * Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras).• Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP).• Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines).• Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization.• Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift).• Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

**Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. **Required technical and professional expertise** - Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn. - Solid understanding of machine learning algorithms and model evaluation techniques. - Experience with Git and collaborative development workflows. - Ability to work with structured and unstructured data, including preprocessing and transformation. - Familiarity with software engineering principles and debugging practices. - Strong analytical and problem-solving skills. **Preferred technical and professional experience** - Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras). - Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP). - Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines). - Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization. - Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift). - Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. **Required technical and professional expertise** - Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn. - Solid understanding of machine learning algorithms and model evaluation techniques. - Experience with Git and collaborative development workflows. - Ability to work with structured and unstructured data, including preprocessing and transformation. - Familiarity with software engineering principles and debugging practices. - Strong analytical and problem-solving skills. **Preferred technical and professional experience** - Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras). - Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP). - Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines). - Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization. - Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift). - Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn.• Solid understanding of machine learning algorithms and model evaluation techniques.• Experience with Git and collaborative development workflows.• Ability to work with structured and unstructured data, including preprocessing and transformation.• Familiarity with software engineering principles and debugging practices.• Strong analytical and problem-solving skills. Preferred technical and professional experience * Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras).• Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP).• Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines).• Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization.• Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift).• Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

**Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. **Required technical and professional expertise** - Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn. - Solid understanding of machine learning algorithms and model evaluation techniques. - Experience with Git and collaborative development workflows. - Ability to work with structured and unstructured data, including preprocessing and transformation. - Familiarity with software engineering principles and debugging practices. - Strong analytical and problem-solving skills. **Preferred technical and professional experience** - Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras). - Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP). - Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines). - Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization. - Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift). - Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. **Required technical and professional expertise** - Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn. - Solid understanding of machine learning algorithms and model evaluation techniques. - Experience with Git and collaborative development workflows. - Ability to work with structured and unstructured data, including preprocessing and transformation. - Familiarity with software engineering principles and debugging practices. - Strong analytical and problem-solving skills. **Preferred technical and professional experience** - Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras). - Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP). - Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines). - Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization. - Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift). - Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Work with data center staff to get equipment racked, patched and powered per design requirements Work with production support engineers and vendors on major network outages or particularly obscure network issues to determine root cause and develop resolution Take inventory existing network technologies Asist in the installation and test new network technologies, security mechanisms and systems in the context of the networking infrastructure Analyze project needs/requirements and recommend systems to enhance network redundancy, resiliency, and security Develop, maintain and communicate project plans and status updates Report weekly on work activity to the Manager of Network and Telephony Work closely with Help Desk staff to implement call scripts and provide training of 1st tier support resources Work with manufacturers, VAR's and internal sourcing teams to scope out specifics of purchases, ensuring best price and vendor support during the procurement process As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.