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A unit assistant is responsible for performing administrative duties within a department of a health care institution, ensuring that the patients receive the highest quality care services for their concerns and needs. Unit assistants assist the patients and the visitors, confirm their appointments, and direct them to the correct personnel or medical department. They also manage the adequacy of medical supplies and report defective equipment and machine to the maintenance for immediate repairs or replacements. A unit assistant must be highly organizational, especially on storing medical records and updating patients' information on the database.

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Unit Assistant Responsibilities

Here are examples of responsibilities from real unit assistant resumes representing typical tasks they are likely to perform in their roles.

  • Manage communication between patients and doctor to ensure patient comprehension of treatment plans and manage all triage calls.
  • Manage the movement of patient's through the ER from triage to discharge or to the floor once admit.
  • Assist patients with achieving their rehab goals on the nursing unit by working closely with occupational and physical therapy.
  • Qualify in 12 lead EKG's, and applying 6 lead telemetry monitors.
  • Carry out necessary duties for post surgery patients which result in quicker test results and recovery time for patients.
  • Order labs, EKG's, other tests as needed.
  • Assess patient conditions and report observations to RN.
  • Collect information from RN about conditions and treatment plans for patients.
  • Accredit training for OSHA, JACHO for safety practices and procedures.
  • Assist doctors and nurses, CNA'S, patients and secretaries with duties.
  • Prepare medical hard charts in accordance to HIPAA and departmental policy and procedures.
  • Promote new and renew membership sales while upgrading and cross-selling other AAA products.
  • Respond to code blue alerts: perform CPR and other lifesaving first aid functions.
  • Promote patient wellness and conduct patient education and ensure adherence to all OSHA and HIPAA regulations.
  • Transport patients to and from various exams (x-ray, ultrasound, MRI, etc . )

Unit Assistant Job Description

Perhaps the hardest question to answer when deciding on a career as a Unit Assistant is "should I become a Unit Assistant?" You might find this info to be helpful. When compared to other jobs, Unit Assistant careers are projected to have a growth rate described as "much faster than average" at 23% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a Unit Assistant by 2028 is 154,900.

A Unit Assistant annual salary averages $30,891, which breaks down to $14.85 an hour. However, Unit Assistants can earn anywhere from upwards of $20,000 to $45,000 a year. This means that the top-earning Unit Assistants make $25,000 more than the lowest-earning ones.

As is the case with most jobs, it takes work to become a Unit Assistant. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include a Certified Medical Assistant/Certified Nurse Assistant, Student Medical Assistant-Externship, Medical Assistant/Phlebotomist, and Registered Nursing Assistant.

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5 Unit Assistant Resume Examples

Unit Assistant Skills and Personality Traits

We calculated that 18% of Unit Assistants are proficient in CNA, Customer Service, and Patient Care. They’re also known for soft skills such as Analytical skills, Technical skills, and Interpersonal skills.

We break down the percentage of Unit Assistants that have these skills listed on their resume here:

  • CNA, 18%

    Graduated CNA training through American Red Cross, became a certified nursing assistant.

  • Customer Service, 9%

    Provide rewarding customer service though effective customer interaction and satisfaction by reaching out to each unit and providing personalized group training.

  • Patient Care, 8%

    Supported non-clinical services required by patients in surgical area by providing a clean, well-organized and adequately stocked patient care area.

  • Medical Records, 7%

    Preformed complex clerical duties requiring independent judgment relating to storage, retrieval and maintenance of medical records.

  • Hipaa, 7%

    Prepared medical hard charts in accordance to HIPAA and departmental policy and procedures.

  • Independent Living, 6%

    Educated patients and families about independent living and adaptation to disability or illness.

Some of the skills we found on Unit Assistant resumes included "CNA," "Customer Service," and "Patient Care." We have detailed the most important Unit Assistant responsibilities below.

  • Arguably the most important personality trait for a Unit Assistant to have happens to be Analytical skills. An example from a resume said this about the skill, "Medical assistants must be able to understand and follow medical charts and diagnoses" Additionally, other resumes have pointed out that Unit Assistants can use Analytical skills to "Designed and performed data entry and computerized reproductions of client worksheets. "
  • Another trait important for fulfilling Unit Assistant duties is Technical skills. According to a Unit Assistant resume, "Medical assistants should be able to use basic clinical instruments so they can take a patient’s vital signs, such as heart rate and blood pressure." Here's an example of how Unit Assistants are able to utilize Technical skills: "Maintained and performed a variety of non-clinical/technical patient care and clerical activities. "
  • Interpersonal skills is also an important skill for Unit Assistants to have. This example of how Unit Assistants use this skill comes from a Unit Assistant resume, "Medical assistants need to be able to discuss patient information with other medical personnel, such as physicians" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "Utilized interpersonal skills to establish and maintain good customer service with donors, volunteers, sponsors, and staff. "
  • As part of the Unit Assistant description, you might find that one of the skills that might be helpful to the job is "Detail oriented." A Unit Assistant resume included this snippet: "Medical assistants need to be precise when taking vital signs or recording patient information" This skill could be useful in this scenario: "Trained and oriented new staff members to the facility and procedures followed. "
  • See the full list of Unit Assistant skills.

    Before becoming a Unit Assistant, 39.2% earned their bachelor's degree. When it comes down to graduating with a master's degree, 4.9% Unit Assistants went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some Unit Assistants have a college degree. But about one out of every five Unit Assistants didn't attend college at all.

    The Unit Assistants who went onto college to earn a more in-depth education generally studied Nursing and Business, while a small population of Unit Assistants studied Psychology and Medical Assisting Services.

    Once you're ready to become a Unit Assistant, you should explore the companies that typically hire Unit Assistants. According to Unit Assistant resumes that we searched through, Unit Assistants are hired the most by Genesis HealthCare, McLaren Health Care, and Northeast Georgia Health System. Currently, Genesis HealthCare has 70 Unit Assistant job openings, while there are 38 at McLaren Health Care and 26 at Northeast Georgia Health System.

    But if you're interested in companies where you might earn a high salary, Unit Assistants tend to earn the biggest salaries at Blood Systems, University of Rochester, and Virginia Mason Medical Center. Take Blood Systems for example. The median Unit Assistant salary is $51,997. At University of Rochester, Unit Assistants earn an average of $41,212, while the average at Virginia Mason Medical Center is $39,191. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on Unit Assistant salaries across the United States.

    Some other companies you might be interested in as a Unit Assistant include Tallahassee Memorial HealthCare, Children's Hospital New Orleans, and North Florida Regional Medical Center. These three companies were found to hire the most Unit Assistants from the top 100 U.S. educational institutions.

    The three companies that hire the most prestigious unit assistants are:

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    What Certified Medical Assistant/Certified Nurse Assistants Do

    A certified medical assistant (CMA) or certified nurse assistant (CNA) is a healthcare professional who performs clinical and administrative duties in clinics or medical facilities. Certified medical assistants provide excellent customer service to patients arriving and departing from the medical facility and administer injections or medications to their patients. In administrative duties, certified medical assistants are tasked to help clients submit insurance claims and encode medical records to the computer system. They also can work with specialized physicians such as ophthalmologists and podiatrists.

    In this section, we compare the average Unit Assistant annual salary with that of a Certified Medical Assistant/Certified Nurse Assistant. Typically, Certified Medical Assistants/Certified Nurse Assistants earn a $2,704 higher salary than Unit Assistants earn annually.

    While their salaries may differ, one common ground between Unit Assistants and Certified Medical Assistants/Certified Nurse Assistants are a few of the skills required in each craft. In both careers, employees bring forth skills like Customer Service, Patient Care, and Medical Records.

    These skill sets are where the common ground ends though. A Unit Assistant responsibility is more likely to require skills like "CNA," "Independent Living," "Surgery," and "Clerical Support." Whereas a Certified Medical Assistant/Certified Nurse Assistant requires skills like "LPN," "Communication," "Phone Calls," and "Infection Control." Just by understanding these different skills you can see how different these careers are.

    Certified Medical Assistants/Certified Nurse Assistants receive the highest salaries in the Health Care industry coming in with an average yearly salary of $32,595. But Unit Assistants are paid more in the Non Profits industry with an average salary of $33,765.

    The education levels that Certified Medical Assistants/Certified Nurse Assistants earn is a bit different than that of Unit Assistants. In particular, Certified Medical Assistants/Certified Nurse Assistants are 3.1% less likely to graduate with a Master's Degree than a Unit Assistant. Additionally, they're 0.8% less likely to earn a Doctoral Degree.

    What Are The Duties Of a Student Medical Assistant-Externship?

    Student Medical Assistant Externship is a broad term for catering students for short, reliable, and practical work experience. Once you graduate, you can get a chance to meet contacts that may be useful for your career. You can have a better chance to work in a clinic, hospital, and any medical platform after going through this kind of externship.

    The next role we're going to look at is the Student Medical Assistant-Externship profession. Typically, this position earns a higher pay. In fact, they earn a $7,803 higher salary than Unit Assistants per year.

    A similarity between the two careers of Unit Assistants and Student Medical Assistant-Externships are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "Patient Care," "Medical Records," and "Hipaa. "

    But both careers also use different skills, according to real Unit Assistant resumes. While Unit Assistant responsibilities can utilize skills like "CNA," "Customer Service," "ADL," and "RN," some Student Medical Assistant-Externships use skills like "Exam Rooms," "Urinalysis," "Venipuncture," and "Scheduling Appointments."

    Student Medical Assistant-Externships may earn a higher salary than Unit Assistants, but Student Medical Assistant-Externships earn the most pay in the Education industry with an average salary of $38,519. On the other side of things, Unit Assistants receive higher paychecks in the Non Profits industry where they earn an average of $33,765.

    On the topic of education, Student Medical Assistant-Externships earn similar levels of education than Unit Assistants. In general, they're 0.3% more likely to graduate with a Master's Degree and 0.8% more likely to earn a Doctoral Degree.

    How a Medical Assistant/Phlebotomist Compares

    Medical assistants/phlebotomists are medical personnel who execute administrative and clinical tasks in healthcare facilities or units. They are responsible for providing healthcare to patients such as immunization administration, orthopedic supplies, and wound care. It is part of their job to take the blood of patients for blood testing. They also take charge of handling other medical tests for the upkeep of patients' health. These professionals should exhibit compatibility, initiative, and cohesiveness within the team.

    The Medical Assistant/Phlebotomist profession generally makes a higher amount of money when compared to the average salary of Unit Assistants. The difference in salaries is Medical Assistant/Phlebotomists making $2,281 higher than Unit Assistants.

    Using Unit Assistants and Medical Assistant/Phlebotomists resumes, we found that both professions have similar skills such as "Customer Service," "Patient Care," and "Medical Records," but the other skills required are very different.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from Unit Assistants resumes, they are more likely to have skills like "CNA," "Independent Living," "ADL," and "RN." But a Medical Assistant/Phlebotomist might have skills like "Blood Samples," "Venipuncture," "Phlebotomy," and "Exam Rooms."

    Medical Assistant/Phlebotomists make a very good living in the Finance industry with an average annual salary of $32,564. Whereas Unit Assistants are paid the highest salary in the Non Profits industry with the average being $33,765.

    Medical Assistant/Phlebotomists typically study at similar levels compared with Unit Assistants. For example, they're 2.7% less likely to graduate with a Master's Degree, and 0.0% less likely to earn a Doctoral Degree.

    Description Of a Registered Nursing Assistant

    The main role of a certified nurse assistant is to provide basic care to patients and help them with daily activities they might have trouble doing on their own, such as bathing and getting dressed. Their responsibilities include taking vital signs, providing food to patients and helping them eat, and lifting and moving patients who cannot move by themselves. Cleaning patients and maintaining a clean and sanitized environment is also important in this role.

    Now, we'll look at Registered Nursing Assistants, who generally average a higher pay when compared to Unit Assistants annual salary. In fact, the difference is about $17,543 per year.

    According to resumes from both Unit Assistants and Registered Nursing Assistants, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "CNA," "Customer Service," and "Patient Care. "

    Each job requires different skills like "Data Entry," "Food Trays," "Clerical Support," and "Computer System," which might show up on a Unit Assistant resume. Whereas Registered Nursing Assistant might include skills like "BLS," "Health Care," "Infection Control," and "Rnfa."

    Registered Nursing Assistants earn a higher salary in the Health Care industry with an average of $46,550. Whereas, Unit Assistants earn the highest salary in the Non Profits industry.

    The average resume of Registered Nursing Assistants showed that they earn similar levels of education to Unit Assistants. So much so that the likelihood of them earning a Master's Degree is 0.5% more. Additionally, they're less likely to earn a Doctoral Degree by 0.7%.