Unit coordinator job description

The Unit Coordinator is a key player in coordinating the activities of the patient care unit. This position positively interacts with patients promoting a welcoming environment. This position is primarily responsible for answering the telephone, greeting visitors, transcribing doctors' orders, facilitating consults and family meetings while providing clerical support to the clinical teams.Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization is a proud a member of the Mayo Clinic Care Network and includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida. Customer service: Demonstrates the ability to establish effective professional relationships with members of the interdisciplinary team. Finds out a contact person in various internal departments and begins to establish rapport and professional relationships Uses computer to complete assigned tasks. Acts as a resource person to nursing staff and support services. Is concise when relaying information to other professionals regarding patient issues, clarifies information when uncertain. Completes assigned reports accurately and efficiently. Instrumental in ensuring accuracy of information given to the physician. Updates census board to reflect changes in patient safety per MD orders in a timely manner as to not interfere with patient care. Facilitates MD Social Worker/Therapist appointments and consults. Responds decisively with follow-up action to patient and visitors complaints and concerns. Manages up issues that are not immediately resolved to charge nurse, clinical manager/director. Receives and directs phone calls and serves as the receptionist for the department. Answers call buttons. Acts as resource person to patients, families, nursing staff, and support services in the unit. Operates a variety of office equipment effectively.Assist in other duties as assigned to support the operational needs of the department and organization. May be required to remain on campus immediately before, during, and after severe weather and/or disasters. **Minimum Education**
+ High School Diploma or Equivalent Required

**Required Skills, Knowledge and Abilities**

+ Ability to communicate effectively and document information accurately.

+ Ability to deal efficiently and effectively with a wide variety of individuals.

+ Knowledge of basic medical terminology.

+ Basic computer knowledge.

Job DescriptionUnder the general direction of the Nurse Director, perform clinical/clerical duties and function as the primary communication source of the nursing unit.
About Us:

As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.

We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step.

Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.

Qualifications
Able to communicate in English both verbally and in writing High School graduate or equivalent required. Minimum one year experience in a healthcare environment performing similar duties. Basic computer knowledge.

EEO Statement
EEO Statement:

Mass General Brigham is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Partner's Healthcare is acting as an Employment Agency in relation to this vacancy.

At Garnet Health, the Hudson Valley's leading integrated health system, you'll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you're interested in a health system that's both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite to make your career home with us as a Unit Coordinator on our Med-Surg-Tele team at/in Garnet Health Medical Center Catskill.
Responsibilities:

A trained ancillary employee who performs all secretarial and clerical duties appropriate to the functioning of a patient unit, and acts as a receptionist for the unit. Functions under the general supervision of the Unit Management Supervisor, or Clinical Manager. Also take direction from A.D.N and Charge Nurse of the unit.

At Garnet Health, we are committed to supporting your career growth and professional potential. We are responsive, attentive and dedicated to the success and satisfaction of our team members. Here, you'll find resources that will help you excel in your career, tuition reimbursement programs for your continued education, and comprehensive health, dental and retirement benefits designed to fit your individual and family needs. Our inclusive and diverse team culture encourages you to contribute your exceptional talents, skills and perspectives to the success of our system, one another, our communities and our patients.

Join the Garnet Health team and let your excellence shine.

Qualifications:

Minimum Education: High school diploma or high school equivalency diploma; some college preferred. Ability to participate in and satisfactory participation in future training programs in order to learn new functions.

Minimum Experience:

Some secretarial and/or clerical (office) experience preferred.
Knowledge of distribution systems relating to movement of material and people preferred.
Hospital background preferred.

Required Certification/Registration: N/A

Physical Requirements: Position will primarily be light work requiring to lift up to 25 pounds with occasional lifting and/or carrying objects weighing up to 25 pounds. Occasional bending, twisting, stooping, kneeling and reaching is required. Requires 80% sitting and 20% standing or walking. Expressing or exchanging ideas by spoken word is required.

Working Conditions:

Environmental Demands and Exposure to Hazards: Works in a clean, well- lighted, heated or ventilated facility. No routine exposure to hazards. May have occasional exposure to blood, body substances, infectious materials, chemical hazards, vibration, radiation, slippery surfaces, or noise that may result from performance of duties.
Physical Demands: Demonstrates physical and functional ability to perform full anatomical range of motion to accomplish tasks. Evidence of visual and aural acuity and finger and hand dexterity to operate computer and office equipment. Can withstand long periods of sitting, standing and/or constant walking. Ability to lift 25 lbs.
Mental Demands: Ability to foster collaborative relationships, to work well under pressure, to organize and synthesize new information, and prioritize tasks. Possesses critical thinking, analytical skills and flexibility. Ability to multi-task. Required detailed attention to work in an environment where interruptions cannot be controlled. Demonstrates sensitivity to customer needs and expectations. May be subject to irregular hours including evenings or potentially weekends to participate in operational and community events as necessary.