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Become An Unit Leader

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Working As An Unit Leader

  • Assisting and Caring for Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Organizing, Planning, and Prioritizing Work
  • Thinking Creatively
  • Performing General Physical Activities
  • Deal with People

  • Unpleasant/Angry People

  • $84,080

    Average Salary

What Does An Unit Leader Do At Metlife

* Participates in customer presentations, new account implementations and special projects.
* Anticipates, resolves and responds to TAM claim problems or productivity issues.
* Works with customers to negotiate, arbitrate, and resolve issues, concerns, and expectations regarding process, service and performance guarantees.
* Accountable for ensuring team performance with delivery on customer commitments and high quality claim decisions.
* Acts as a project lead and /or participates
* in various project assignments Conducts quality management reviews to ensure financial and decisional accuracy – identify training opportunities and process improvements as outcomes

What Does An Unit Leader Do At Aramark

* Maintains a friendly, efficient, and positive customer service attitude toward customers, clients, and co-workers.
* Is anticipative of/responsive to customer needs.
* Coordinates and leads employees in Transport, Central Supply, Food Service, Housekeeping, the Customer Service Center, Valet, and Linen.
* Responsible for performing patient/customer and employee rounding.
* Responsible for performing service recovery to patients/customers who have received unsatisfactory service.
* Responsible for running shifts and daily operations for all hospitality service lines.
* Supports the area of Food Service by coordinating and/or performing such tasks as patient order, meal delivery, tray pick up and floor stock; monitors and troubleshoots patient refrigerator temperatures and ensures that stock is rotated within the refrigerator.
* Supports the area of Housekeeping by coordinating and/or performing such tasks as daily cleaning, discharges, burnishing, and building tour inspections.
* Supports the Customer Service Center by coordinating and/or performing support service activity which includes taking service calls and dispatching the appropriate personnel to handle the issues; could perform such tasks as way-finding and parking if necessary.
* Supports the area of Transport by coordinating and/or performing any patient and non-patient activity.
* Performs a number of group huddles with employees in each department to communicate with each on any news or changes.
* Gives input on employee evaluations as well as assisting with disciplinary counseling.
* Helps to coach and encourage team members within the hospitality service lines.
* Responsible for various project work, scheduling, and managing of multiple employees.
* Adheres to all Aramark appearance standards and maintains a professional dress at all times while working

What Does An Unit Leader Do At The New York Foundling

* Act as direct supervisor to Counselors and Senior Counselors.
* Observe counselor's performance in order to make appropriate improvements.
* Report observations regarding staff performance to Camp Director and Assistant Director at meetings and informally, as needed Write reviews of staff performance and discuss findings with staff during scheduled supervisory conferences.
* Help to resolve conflicts among staff members and/or campers with the assistance of the Camp Director and/or Assistant Director.
* Provide support to Counselors when needed.
* Confront problems or concerns with staff in a constructive manner.
* Teach skills to Counselors as needed and assess implementation of new skills.
* Ensure that Counselors are following their daily schedules with the campers (arriving at activities on time, etc).
* Keep Counselors informed about changes in the schedule.
* Assist with planning and implementation of activities as needed including specialty activities such as swimming, Electives, evening activities, Olympics, Arts Week, etc.
* other duties as assigned

What Does An Unit Leader Do At Compass Group, North America

* Provides quality customer service by providing one-on-one attention to detail.
* Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
* Helps plan menus.
* Ensures timely, efficient meal service; supervises serving of meals.
* Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
* Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
* Determines work procedures, prepares work schedules and expedites work flow.
* Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time- keeping.
* Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds).
* Orders food and other necessary supplies from approved sources or purveyors.
* Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
* Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
* Issues written and oral instructions.
* Help select and orient employees; oversees staff training in areas of responsibility.
* Performs other duties as assigned.
* About Compass Group: Achieving leadership in the foodservice industry
* Compass Group is an equal opportunity employer.
* At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
* Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
* Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position.
* While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. /
* Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)./
* Req ID: 155513
* Bon

What Does An Unit Leader Do At Sanford Health

* Plans, directs, and evaluates the overall nursing care and functions in a particular nursing unit during an assigned shift.
* Maintains a current nursing license in the state of practice.
* Coordinates the activities of the unit during a particular shift and directs, organizes, and assigns work to the nursing staff.
* Assesses, monitors, and educates the nursing staff on patient care.
* Institutes emergency procedures as necessary.
* Provides direct nursing care to patients.
* Administers oxygen, CPR, IVs, or medications as prescribed by a physician.
* Stocks supplies and updates patient records to ensure that the nursing floor is ready for subsequent shifts

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How To Become An Unit Leader

Education and training requirements for recreation workers vary with the type of job, but workers typically need at least a high school diploma or the equivalent and receive on-the-job training.

Education and Training

Recreation workers typically need at least a high school diploma or the equivalent. Many receive on-the-job training that typically lasts less than a month.

Entry-level educational requirements vary with the type of position. For example, an activity leader position working with the elderly will have different requirements than a position as a summer camp counselor working with children.

Some positions may require a bachelor’s degree or college coursework. In 2014, the Council on Accreditation of Parks, Recreation, Tourism, and Related Professions, a branch of the National Recreation and Park Association (NRPA), accredited 80 bachelor’s degree programs in recreation or leisure studies. A bachelor’s degree in other subjects, such as liberal arts or public administration, may also qualify applicants for some positions.

Important Qualities

Communication skills. Recreation workers must be able to communicate well. They often work with large groups of people and need to give clear instructions, motivate participants, and maintain order and safety.

Flexibility. Recreation workers must be flexible when planning activities. They must be able to adapt plans to suit changing environmental conditions and participants’ needs.

Leadership skills. Recreation workers should be able to lead both large and small groups. They often lead activities for people of all ages and abilities.

Physical strength. Recreation workers need to be physically fit. Their job may require a considerable amount of movement because they often demonstrate activities while explaining them.

Problem-solving skills. Recreation workers need strong problem-solving skills. They must be able to create and reinvent activities and programs for all types of participants.

For recreation workers who generally work part time, such as camp counselors and activity specialists, certain qualities may be more important than education. These qualities include a worker’s experience leading activities, the ability to work well with children or the elderly, and the ability to ensure the safety of participants.

Licenses, Certifications, and Registrations

The NRPA offers four certifications for recreation workers:

  • Certified Parks and Recreation Professional (CPRP)
  • Certified Parks and Recreation Executive (CPRE)
  • Aquatic Facility Operator (AFO)
  • Certified Playground Safety Inspector (CPSI)

Applicants may qualify for certification with different combinations of education and work experience. They also must take continuing education classes to maintain their certification.

The American Camp Association offers four certificates for various levels of camp staff, from Entry-Level Staff Certificate to Camp Director Certificate. Individuals who complete online courses may show their advanced level of knowledge of core competencies.

Some recreation jobs require other kinds of certification. For example, a lifesaving certificate is often required for teaching or coaching water-related activities. These certifications are available from organizations such as the YMCA or the American Red Cross. Specific requirements vary by job and employer.


As workers gain experience, they may be promoted to positions with greater responsibilities. Recreation workers with experience and managerial skills may advance to supervisory or managerial positions. Eventually, they may become directors of a recreation department or may start their own recreation company.

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Unit Leader jobs

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Unit Leader Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Chinese

  • Mandarin

  • German

  • Arabic

  • Italian

  • Hebrew

  • Russian

  • Portuguese

  • Indonesian

  • Hindi

  • Swedish

  • Ukrainian

  • Japanese

  • Greek

  • Persian

  • Armenian

  • Cantonese

  • Korean

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Unit Leader

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Unit Leader Education


    • University of Phoenix

    • Liberty University

    • Central Michigan University

    • Wayne State University

    • Kaplan University

    • Southern Illinois University Carbondale

    • San Diego State University

    • Indiana University Bloomington

    • New York University

    • Michigan State University

    • Ashford University

    • Middle Tennessee State University

    • University of Maryland - University College

    • Truman State University

    • University of Delaware

    • Northern Illinois University

    • Boston University

    • Grand Canyon University

    • Indiana Wesleyan University

    • University of North Carolina at Greensboro

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    • Bachelors

    • Masters

    • Other

    • Associate

    • Certificate

    • Doctorate

    • Diploma

    • License

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Unit Leader

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Top Skills for An Unit Leader


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Top Unit Leader Skills

  1. Campers
  2. Unit Counselors
  3. Safety Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Acted as liaison for campers' parents, returning phone calls and finding resolutions to any issues presented.
  • Supervised unit counselors and campers in order to complete program goals at a resident camp.
  • Monitor and enforce all safety procedures and regulations.
  • Led a team of customer service representatives to increase service center profitability.
  • Administered Retiree benefits and pension benefits Helped supervise staff Assisted Manager with special projects.

Top Unit Leader Employers

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