Strategic Partnerships Manager
Remote job
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$161,000.00 - $221,000.00
Location:
Santa Clara,CA
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
We are actively recruiting a Strategic Partnerships Manager for our Optical Interconnect program in the Photonics Platforms Business (PPB).
PPB is a rapidly growing business within Applied Materials. We are harnessing the power of Applied Material's world-leading material science and nano-fabrication capabilities to enable the next generation of Optical Interconnects for AI Data Centers.
The purpose of the Strategic Partnerships Manager role is to develop and nurture deep engagements with our most important partners.
Key Responsibilities:
Identify and develop deep long term partner relationships.
Negotiate and own joint development agreements and programs.
Scope and coordinate partner project plans and Statements of Work, in tight collaboration with engineering
Team with the Engineering, Technical Project Management, Product Marketing, Manufacturing, and Supply Chain groups.
Ensure execution to your commitments
Transition Joint Development programs into long term supply arrangement together with the Supply Chain team.
Shape partner and internal roadmaps.
Keep up to date on the industry ecosystem, and educate the management team on changes, and what they mean.
Key skills and experience:
Minimum Bachelor's degree, ideally in a technical discipline. MBA a plus
5+ years of relevant professional experience
Excellent communication skills, including active listening and questioning to really understand what partners bring to us, and what they need from us
Fluent English language and experience communicating with people from different countries on the phone and in-person
Ideally candidates from the AI Data Center, AI, or Silicon Photonics industries, but not essential
Experience developing strategic partnerships
Business savvy - understands business basics
Partner empathy
Excellent presentation skills
Experience influencing action without owning resources
Experience in managing projects together with the engineering team
Experience managing and leading multiple projects simultaneously
Experience negotiating contracts and agreements
Startup experience a plus
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 25% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Operations Manager
Remote job
For over twenty years, the Posen Library has been producing print and digital collections of primary sources (images as well as excerpts from texts translated from over twenty languages). Experts in the field have curated these sources that represent a variety of voices from Jewish culture and history, from all over the world and from the biblical to the contemporary periods. Through them, the Posen Library seeks to fulfill its mission to provide an expansive view of Jewish culture and history and to combat the tendency to reduce and simplify debates about Jews and Judaism.
The project is in a moment of transition as we complete the print collection and expand our digital work. The operations manager will work closely with the managing editor and the CEO to ensure that existing operations, including filing and payment systems, run smoothly. The operations manager will also bring their experience in file and contact management as well as finance systems to improve our infrastructure and create efficiencies.
Operations Manager tasks include but are not limited to:
Oversee operations systems and administration: maintain already-established technology, data, and finance systems, process payment paperwork, keep immaculate records
Manage and coordinate book inventory and shipments
Troubleshoot issues with infrastructure systems as they arise
Collaborate with the managing editor and the CEO to identify areas for increased efficiency, including improving current file-sharing, finance, and contact-management systems
Recommend solutions and manage the new systems once established
Provide basic tech support for staff
Assist with administrative aspects of hiring fellows and staff
Qualifications
At least 5 years of experience in operations administration, contact management, and payment systems
In-depth knowledge of various office programs and database systems across technology platforms, including QuickBooks Online, Google Workspace, at least one CRM platform, Dropbox, and Adobe, as well as an enthusiasm to learn more
Demonstrated ability to manage and prioritize multiple tasks and logistics in a remote-working environment
Independent initiative and resourceful problem-solving, along with excitement to be part of a team committed to one another's growth
Excellent communication skills
A sense of humor and ability to roll with the punches
Term
This is an at-will, salaried, full-time position. Must be able to legally work in the United States or Canada. The position is mostly remote with occasional trips for events and conferences. Please send a letter of interest and resume to managing editor Sarah Shectman at ************************** by December 4, 2025.
Compensation
$85,000 annual salary plus a generous benefits package including:
Employer contribution toward medical, dental, and vision premiums
Up to $2,000 annual reimbursement for non-covered medical expenses
Designated federal and Jewish holidays off
20 vacation days plus 12 flexible days of paid time off
Up to $1,000 annual professional development support
Up to $1,000 annual childcare coverage reimbursement for work-required travel
Associate Store Manager, Bal Harbour
Remote job
About Us
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.
Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.
While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.
Position Purpose
An exciting opportunity exists for an Associate Store Manager, to join our Bal Harbour team. The Associate store Manager will work with the Store Manager to lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: brining optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.
Role Responsibilities
To consistently provide strong leadership, lead by example and present as a role model for all team members.
Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision.
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
To identify the succession plan required to develop strong career paths for all team members in collaboration with Store Manager.
Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
Effectively managing store rostering including timesheet management and roster creation.
About you
Proven experience in a similar leadership role in luxury retail.
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey.
Why join our team?
Bespoke career development plans and access to strong mentors and industry leaders.
Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
Competitive package, seasonal uniforming and team member discount
Be part of a responsible fashion house with a focus in leading in sustainability
Compensation
Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.
Although the published salary range is a genuine estimate of the intended pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.
At Zimmermann, we are committed to recognizing and rewarding excellence. Our Associate Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets.
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Operations Manager - Charlotte/Raleigh
Remote job
This position is responsible for leading Equipment Technicians, within the assigned geography and to drive the entire installation process of capital equipment and work in conjunction with all Henry Schein divisions that impact the installation process, to deliver superior customer experience by planning and project managing the installation of capital equipment. This position will be responsible for managing the post-order procurement process for dental equipment and supplies and for ensuring the team is tracking to the quarterly/annual Risk and Opportunity (RO) targets. Ensure installations are coordinated, internally and externally in accordance with our policies and procedures, for the timely delivery and installation of dental equipment. Collaborate with sales leadership to execute corporate, national and district strategy, along with sales and operations business, field compliance and strategic customer initiatives. Work in partnership with the internal governance team to ensure inventory integrity. Ensure the assigned geography is properly staffed and trained to meet customer needs.
KEY RESPONSIBILITIES:
Manges the entire district installation process by working with the assigned Equipment Specialist(s) to determine the appropriate installation dates and ensure all projects are current and on track with quarterly / annual RO. Leads the coordination of all installation date changes that may occur during the planning process.
Responsible for Equipment Planning Meetings (EPM) for assigned market to provide updates to the team and ensure customers are notified for all scheduling.
Ensures that all preparation prior to start of weekly EPMs is complete, which includes scheduling customers; inputting current estimated shipping details and notes into internal software systems; daily/weekly adjustment of projected installation dates; manages the solutioning of credit issues; validates ‘Order Terms' compliance prior to installation; and works directly with 3PL (or respective Henry Schein facilities) to ensure equipment is staged for delivery.
Handles daily invoicing per the order terms upon delivery / installation of equipment, including ensuring all credit and financial approvals are in place and handles escalations as required.
Communicates directly with Equipment Specialists to ensure alignment with order status and forecasted projections/commitments as needed.
Provides financial accounting with proper proof of delivery documents for entered equipment orders based on audit sent by the Financial Inventory Team. Verifies with Equipment Service Technician(s) and local management for revenue recognition.
Holds all TSMs in assigned geography accountable for effectively utilizing project management tools as required.
Ensures a high level of customer experience and overall KPI results in the assigned geography.
Work closely with the Strategic Accounts team to manage assigned accounts.
Ensure technicians are held accountable for accurate and timely completion and close out of work orders and RMAs. Partner with the Area Technical Trainers for all technical training requirements, and additional KPI metrics as required.
Manage and resolve TSM issues and concerns in a professional and diplomatic manner, supporting these issues with appropriate documentation and requesting the assistance of Human Resources when necessary. Recognize team members, hold technicians accountable, regularly coach and counsel technicians towards attaining performance and career goals and ensuring there is appropriate focus on high potential talent.
Responsible for Equipment Technician hiring, onboarding, professional development planning, certification completion and continued training.
Attend all necessary industry meetings, customer meetings and corporate meetings as required by the business.
Participates in special projects and performs other duties as required.
Acts as back up for colleagues in other markets.
SPECIFIC KNOWLEDGE & SKILLS:
Ability to manage installations and post-procurement processes
Intermediate troubleshooting skills
Proven ability to work with confidential information
Independent self-starter
Intermediate computer skills
Understanding and ability to explain HSD specific dental plans
General understanding of the trades (plumbing, electrical, construction, etc.)
Firm understanding of all company policies and local government regulations
GENERAL SKILLS & COMPETENCIES:
Strong management skills and ability to attract, retain, motivate and develop team members for high performance
Excellent verbal and written communication skills and ability to resolve disputes effectively
Strong presentation and public speaking skills
Strong decision making, analysis and problem solving skills with ability to multi-task
Understand and act on financial information that may contribute to business profitability
Ability to manage successful projects, manage risks, costs, time and project teams
Lead team to achieve company goals in effective ways
Strong planning and organizational skills and techniques
Communicate effectively with management
Good negotiating skills
Build relationships, understand organizational complexities and manage conflict
Broad professional and managerial skills with an understanding of industry practices and company policies and procedures
MINIMUM WORK EXPERIENCE:
Typically 7 or more years of increasing responsibility and complexity in terms of any applicable professional experience; first-level manager.
PREFERRED EDUCATION:
Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus.
TRAVEL / PHYSICAL DEMANDS:
Travel typically less than 10%. Office environment. No special physical demands required.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
For more information about career opportunities at Henry Schein, please visit our website at: ***************************
Fraud Alert
Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment.
Please be advised that Henry Schein's official U.S. website is
*******************
. Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal.
No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.
Auto-ApplyLender & Mortgage Operations Manager
Remote job
Are you looking to help transform a company and an industry? As a Stewart employee, you'll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.
More information can be found at ************************ subscribe to the Stewart blog at ******************************** or follow Stewart on Twitter @stewarttitleco.
Job Description
Job Summary
Provides Nationwide title services. Responsible for supporting real estate transactions by overseeing operational functions related to providing title services to customers
Job Responsibilities
Manages and leads teams who perform a wide range of duties related to commercial title operations, provides support to branches to clear title, and focuses on customers
Partners with and acts as a liaison between groups such as Examining and Underwriting to ensure that compliance, policy adherence, production goals, and timelines are met
Manages individual contributors and/or supervisors
Accountable for the performance and results of a team within area of specialty
Assesses departmental priorities to address resource and operational challenges
Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from senior leaders
Applies understanding of the business and how own area integrates with others to achieve departmental objectives
Reviews the team's ability to achieve service, quality and timeliness of objectives
Identifies and solves technical and operational problems; understands broader impact across the department
Manages one or more generally related teams; adapts department plans and priorities to meet short-term service and/or operational objectives
Performs all other duties as assigned by management
Education
Bachelor's degree in relevant field preferred
Experience
Typically requires 8+ years of related work experience
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************.
Pay Range & Benefits
$67,500.08 - $101,250.12 Annually
The base salary range provided is consistent with similar roles at the Company. The base salary range is not an absolute, but a guide, and actual offers will be based on the individual candidate's knowledge, skills, education, experience, location, market conditions, and other compensation components. Depending upon all of the preceding considerations, the base salary may be lower or higher than the stated range.
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401K with company match, employee stock purchase program, and employee discounts
Auto-ApplyLegal Operations Manager
Remote job
Role Description
Dropbox is seeking a highly organized and strategic Legal Operations Manager to join our Legal team. This individual will play a critical role in supporting the operational infrastructure that underpins our commercial legal function. You will manage and optimize multiple legal systems, partner cross-functionally with internal teams, and serve as a key driver of efficiency and innovation across the legal organization.
The ideal candidate brings deep experience in legal operations, is technically proficient in legal platforms like Ironclad and ServiceNow, and thrives in a collaborative, fast-paced tech environment. This role is highly visible and provides a unique opportunity to shape how Dropbox's Legal team operates today and scales for tomorrow.
Responsibilities
Operational Strategy & Execution
Design and lead legal team workflows, policies, and processes to improve efficiency.
Implement and manage legal technology tools (e.g., CLM, eBilling, matter management).
Drive legal department KPIs, reporting, and dashboards to measure performance and value.
Vendor Management
Oversee outside counsel and legal vendor engagements, onboarding, and billing.
Manage legal team's tech stack and collaborate with IT as needed.
Cross-Functional Collaboration
Partner with IT, Finance, Procurement, Compliance, and other key teams on operational initiatives.
Ensure smooth communication between Legal and business stakeholders.
Knowledge Management
Maintain centralized repositories for contracts, templates, policies, and legal knowledge.
Project & Change Management
Lead or support legal projects from planning to execution, including process improvement and change adoption.
Identify opportunities for automation and implement solutions to reduce manual workload.
Requirements
8+ years of experience in legal operations, strong track record for project management, or operations roles within a legal department or law firm.
Tech industry experience and familiarity with commercial transactions strongly preferred.
Background experience with legal systems and technologies such as Ironclad, ServiceNow, and Brightflag knowledge are a plus, but not required.
Strong track record for project management and process optimization.
Excellent communication, collaboration, interpersonal and organizational skills.
Eagerness to learn new things and ability to navigate complicated and nuanced issues.
Familiarity with contracting and procurement processes, as well as with negotiating, drafting and advising clients on commercial contracts is a plus but not required.
BA/BS from a top university and excellent academic credentials.
Preferred Qualifications
Strong preference for this candidate to have previously worked in tech and virtual first - to understand the fast paced style of collaborating quickly, being agile, embracing change, and knowing how to obtain urgent approvals and input.
Compensation
US Zone 1
This role is not available in Zone 1
US Zone 2$130,500-$176,500 USDUS Zone 3$115,900-$156,900 USD
Auto-ApplyCorrespondent Operations Manager
Remote job
With over 25 years of experience, JMAC Lending has established itself as a leader in the industry. We pride ourselves on our innovative products, outstanding service, and unwavering commitment to supporting our partners in growing their businesses. Our culture revolves around surpassing conventional market options, positioning us as the preferred lender for our clients. Our team boasts impressive credentials and participates in ongoing education to blend knowledge with experience seamlessly. Built on a foundation of the highest ethical standards, our company excels in delivering competitive product pricing for wholesale and correspondent lending to our valued clients.
The Opportunity:
The Mortgage Correspondent Channel Operations Manager plays a pivotal role in enhancing and streamlining all operational functions within the correspondent lending arena. This position guarantees that our correspondent partners, internal teams, and various business units work seamlessly together, adhere to regulatory standards, and provide an outstanding experience from loan purchase to post-closing. Acting as the key link between correspondent clients and all operational departments-including underwriting, funding, closing, post-closing, compliance, quality control, and secondary marketing-as well as corporate leadership, the manager is dedicated to fostering operational excellence and driving profitability.
This is a Full-Time/Remote opportunity offering competitive pay ranging from $100,000 to $150,000 annually plus bonus.
Operational Oversight
Supervise the daily operations of our correspondent lending channel, which includes loan delivery, purchasing, funding, and post-closing activities.
Drive innovation and enhancement of operational workflows to elevate efficiency, accuracy, and turnaround times.
Maintain vigilant oversight of the loan pipeline and purchasing timelines to ensure we consistently meet our service-level agreements (SLAs).
Correspondent Partner Management
Serve as the main operational liaison for correspondent lenders, addressing escalations, resolving challenges, and fostering robust business relationships.
Facilitate the onboarding of new correspondent partners, ensuring thorough setup, training, and compliance alignment.
Ensure transparent and proactive communication with all operational departments-including underwriting, funding, closing, post-closing, compliance, quality control, and secondary marketing-to promote synchronization, timely issue resolution, and efficient loan processing.
Evaluate partner performance, monitor delivery quality, and ensure adherence to investor guidelines.
Process Improvement & Compliance
Collaborate with the compliance and quality control teams to guarantee compliance with agency, investor, and regulatory standards.
Identify operational bottlenecks, implement technological solutions, and propose policy enhancements to optimize processes.
Perform regular reviews and audits to maintain data integrity and reduce purchase suspense conditions.
Cross-Functional Collaboration
Collaborate with all relevant operational and business units to ensure alignment with credit policies, product offerings, and service standards.
Work with IT and systems teams to enhance platform functionality for correspondent users.
Team Leadership
Lead and mentor the operations team supporting the correspondent channel, offering training, guidance, and feedback on performance.
Set clear performance metrics, monitor outcomes, and ensure accountability throughout the team.
Requirements
At least 5 to 7 years of experience in mortgage banking operations, including a minimum of 3 years focusing on correspondent lending or investor relations.
Deep understanding of agency guidelines (including Fannie Mae, Freddie Mac, FHA, VA, and USDA) along with correspondent lending requirements.
Demonstrated expertise in loan purchasing, delivery, and post-closing procedures.
Outstanding organizational, analytical, and problem-solving abilities.
Skilled in utilizing mortgage LOS platforms and secondary delivery systems.
Exceptional communication skills with a strong aptitude for relationship management.
Benefits
Perks with JMAC Lending:
Comprehensive Health Care Plan, offering Medical, Dental & Vision coverage
Life Insurance coverage, including Basic, Voluntary & AD&D options
Generous Paid Time Off, including Vacation & Holidays
Retirement Plan with a 401k contribution
Short Term & Long-Term Disability coverage
Family Leave options for a healthy work-life balance
Access to Wellness Resources to promote your wellbeing
JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin.
DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Auto-ApplyFormulary Operations Manager - Exchange
Remote job
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit ****************
Position Summary:
The Formulary Operations Manager is responsible for providing operational support for the evaluation, implementation, and maintenance of our standard and custom Commercial and Exchange formularies and utilization management. This individual supports the creation and maintenance of formulary, clinical adjudication list, and utilization management lists, preparation of Exchange JSON formulary submission files and member formulary drug lists, preparation and review of updates for implementation, and other formulary and utilization management related tasks and processes. The role requires strong cross functional collaboration and communication skills, and an understanding of formulary operations processes.
Position Responsibilities:
Define, configure, and maintain standard and custom formularies for the Commercial and Health Information Marketplace/Exchange lines of business
Provide client-facing strategic and operational support for the configuration, implementation, maintenance, and quality control of custom formularies, drug lists, custom formulary marketing materials, clinical adjudication lists, and utilization management edits
Evaluate appropriateness and operationalize custom client formulary and benefit requests within the formulary / adjudication platform
Collaborates with teams in a cross-functional environment including, but not limited to; benefit administration, rebate administration, client account management, analytics, software development/product, regulatory/compliance, government programs, member experience, prior authorization operations, and marketing
Develop weekly drug product review and formulary recommendations by assessing drug use trends, new drug releases, and review of primary literature
Analyze pharmacy cost of care, clinical updates, and coordinate the development of appropriate formulary management programs and utilization management edits
Set criteria for medication analysis and coordinate methodology for client requested and regulatory formulary reporting requirements
Evaluate drugs/drug classes and make formulary positioning and utilization management recommendations and formulary management strategies and associated adjudication requirements to operationalize
Provide cross functional support for claim troubleshooting within the adjudication platform
Support comprehensive testing of client formulary and benefit elections
Support formulary change processes within URAC/NCQA/SOC guidelines and requirements
Support client formulary requests, as required
Support quality improvement projects, as required
Support the Capital Rx pharmaceutical pipeline, as needed
Support Request for Information (RFI) and Request for Proposal (RFP) submissions, as needed
Support general business needs and operations, as required
Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance
Minimum Qualifications:
Doctor of Pharmacy (PharmD) Degree from an accredited institution, with record of strong academic performance
Current, unrestricted registered pharmacist license(s)
Residency/fellowship preferred
2-3 years of formulary experience working for a health plan or PBM preferred
2-3 years of Medicare experience preferred
Knowledge of formulary development and maintenance processes
Knowledge of highly managed specialty medications/strategy
Knowledge of rebate and financial implications of formulary strategies
Experience working with large datasets preferred
Ability to independently identify, research, and resolve issues
Ability to balance multiple complex projects simultaneously
Ability to work extended hours, weekends, and holidays consistent with industry demands
Exceptional written and verbal communication skills
Extremely flexible, highly organized, and able to shift priorities easily
Attention to detail & commitment to delivering high quality work product
Microsoft office suite with emphasis on Microsoft excel proficiency required
This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Salary Range$135,000-$145,000 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
Auto-ApplyProduct Operations Manager
Remote job
WE'RE LUMA HEALTH.
Needing healthcare can be hard - getting care shouldn't be.
We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it.
So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end.
The Role:
This role is responsible for driving operational excellence and ensuring organizational readiness for new product rollouts. You will act as the central point of coordination between Product, Customer Success, Delivery, Sales, Marketing, Partnerships, and Engineering teams to align communication, processes, and strategy around product development, launches, and ongoing improvements.
What YOU will do at Luma Health:
Drive operational excellence, and readiness for new product rollouts to ensure users and internal teams know about changes/new functionality in the product
Work with Product, Customer Success, Delivery, Sales, Marketing, Partnerships and Engineering teams to create alignment, and improve communication and processes around product development, launch, and iteration
Maintain and update external and internal facing product roadmaps
Identify and surface trends from company data (zendesk tickets, clickup, product usage, etc.)
Build, maintain, and monitor reports, dashboards, and metrics to evaluate opportunities for improvement or risks.
Evangelize with appropriate leadership teams and stakeholders
Consult with the Product Knowledge team (documentation & training) for the content creation process across the product teams as well as surfacing updates around any changes or launches
Coordinate roadmap rituals and own maintaining roadmap assets with the product teams
Collaborate closely with product and design teams to ensure operational team processes are factored into new product development plans and designs, and to integrate solutions to identify user experience issues in upcoming versions
Identify opportunities to improve product quality & user experience
Create and maintain processes for the product team, and between the product team and stakeholders. (i.e. intaking and triaging enhancement requests, and tracking resolution.)
Build frameworks and establish communication rituals to align the product team and ensure organizational awareness.
Facilitate quarterly rituals to update Product Roadmap
Own in-product guide's, tours and product badges
Work with HR, IT and the Product Knowledge team to ensure holistic everboarding at Luma Health for teams that work cross functionally with Product and/or Engineering (including Product, Engineering, Design, Customer Success, Marketing, etc.).
Who YOU Are:
BA/BS Degree required
4+ years of experience in one or more of the following areas: Product Management, Product Operations
Experience in gathering business insights and identifying trends from data
Ability to use data to inform and support critical decisions
SQL skills highly preferred
Demonstrated ability to manage organizational change, including stakeholder communication, enablement, and feedback loops to drive adoption of new tools or processes.
Excellent communication, the ability to engage internal and external customers.
Strategic alignment, able to bring key partners across functions together
Ability to foster collaboration and facilitate teamwork.
Experience with cross functional collaboration and negotiation
Experience evaluating, selecting, and implementing tools (e.g., JIRA, ClickUp, Amplitude, LaunchDarkly) for scaling teams and processes.
Demonstrated ability to create scalable documentation and onboarding programs for internal teams.
Exhibit an entrepreneurial mindset (self-motivated, tenacious, resourceful, no handbook necessary)
Thrive in and have past experience working in fast paced environments
Experience managing up, laterally, and down
Comfortable presenting to executive audiences and translating complexity into clarity.
What Sets You Apart:
Background in B2B applications
Advanced degree (Masters)
Experience building from scratch, navigating ambiguity and changing priorities, and executing independently.
Obsessed with process improvement
Background in healthcare is a strong plus
Know how to adjust your communication style based upon your audience
We Take Care of You!
Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs.
Work Life Balance
Flexible Time Off
Wellness Programs
Discounted Perks
401(k) and Company Equity
Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include stock options + benefits (including medical, dental, and vision.)
Base Pay Range: $80,000-$110,000 USD
Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here.
Come join us if you want to make a difference in health care.
Note: we have been made aware of individuals fraudulently claiming to represent Luma Health recruiting. Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.
Auto-ApplyWe are working with The Batten Group to find our next Unit Director in Yankton. To apply: please copy and paste this address into your browser or right-click the link and open in a new tab: ************************************************ About Boys & Girls Club of the Northern Plains
The Boys & Girls Club of the Northern Plains (BGCNP) is a dynamic nonprofit organization dedicated to empowering youth across South Dakota. With locations in Brookings, Elkton, Moody County, Yankton, and Vermillion, BGCNP serves as a vital resource for children and teens, providing a safe and inclusive environment to foster growth, learning, and leadership.
The Club focuses on three core areas: Academic Success, Good Character & Leadership, and Healthy Lifestyles. Through programs such as after-school tutoring and activities promoting physical and emotional well-being, BGCNP equips young people with the tools they need to thrive.
Position Summary
The Unit Director serves as the primary leader and representative of the Boys & Girls Club within their assigned community. This individual is responsible for the overall management, operations, and performance of the local Club site(s), including all Units, extensions, and community impact locations. The Unit Director ensures that daily operations align with organizational goals, policies, and safety standards while fostering a positive and inclusive Club culture.
A key responsibility of the role is to uphold and implement the five key elements of positive youth development in all interactions with youth, staff, and families. The Unit Director oversees program quality, staff supervision, community engagement, and compliance, working closely with parents, administrative leaders, and other stakeholders on matters related to youth behavior, Club events, and operational needs.
This is a high-capacity Club site, serving approximately 300 children daily, and the Unit Director will manage a team of 6-7 full-time direct reports as well as a part-time staff. While the role is primarily site-based, there is some flexibility to work remotely depending on organizational and community needs. As with all Club staff, the Unit Director is expected to champion and uphold the mission of the Boys & Girls Club.
Position Duties and Responsibilities
Operational Leadership & Facility Management
Oversee the daily operations and management of multiple Units, Extensions, and Community Impact Sites.
Ensure smooth facility operations and proactively address youth-related situations and Club-wide management needs.
Manage snow days and unplanned closures by ensuring appropriate staffing and safe operations.
Take ownership of unexpected or urgent responsibilities typically handled by the administrative team.
Staff Leadership & Human Resources
Recruit, hire, train, supervise, and motivate a team of full-time and part-time staff.
Conduct performance reviews, develop performance improvement plans, and manage disciplinary actions as needed.
Facilitate regular check-ins through weekly and bi-weekly one-on-one meetings with team members.
Lead monthly staff meetings and facilitate required Club trainings.
Ensure all Unit and Extension staff consistently implement the 5 Key Elements of Positive Youth Development.
Promote and model the Club's core values: excellence, impact-driven work, teamwork, and integrity.
Youth Development & Member Services
Monitor and support youth behavior and discipline plans; be actively involved in major guidance and behavior matters.
Ensure compliance with the Club's behavior policy, special needs protocols, safety standards, and success plans.
Regularly assess program effectiveness and member outcomes; adjust programs as needed to meet youth needs.
Accurately track and report on youth participation in key outcome areas: academic success, character and citizenship, and healthy lifestyles.
Community Engagement & Public Relations
Serve as a key representative of the Club in the community, including radio, television, print, and tours.
Build and maintain strong relationships with school principals, counselors, and other educational stakeholders.
Cultivate relationships with Club parents through orientations, ongoing communication, and daily interactions.
Collaborate with local community groups and partners to enhance service offerings and community impact.
Lead recruitment and marketing initiatives for the Unit to grow participation and visibility.
Event, Program, and Grant Oversight
Lead planning, execution, and follow-up for special events hosted at the Club.
Administer grants by ensuring programs align with grant objectives and meet all reporting requirements.
Provide program content and updates for newsletters, publications, and other communications.
Complete annual assessments required by Boys & Girls Clubs of America, including Impact and Safety Assessments.
Ensure consistent evaluation and reporting of program outcomes based on established deadlines.
Fiscal Accountability
Monitor and track budgets for staffing, events, and key program areas to ensure financial accountability.
Ensure effective resource allocation aligned with organizational priorities and goals.
Other Duties
Perform other responsibilities as assigned in support of the mission and operations of the Boys & Girls Club.
Administrative Duties and Responsibilities
Meetings & Communication
Attend all required organizational meetings, including monthly all-staff meetings, weekly one-on-one meetings with supervisor, and weekly Coordinator team meetings.
Lead biweekly team meetings and one-on-one check-ins with all direct reports.
Ensure that all Unit staff receive consistent weekly or biweekly one-on-one meetings, and that appropriate meeting documentation forms are completed and maintained.
Staff Management & Evaluation
Oversee the recruitment, supervision, and evaluation of direct report staff.
Develop and implement performance management tools including 60-day reviews, individualized performance improvement plans, and quarterly performance evaluations.
Program & Membership Oversight
Monitor and analyze membership data through regular review of null reports and system entries to ensure data accuracy and effective use of the membership management system.
Ensure accurate tracking of both duplicated and unduplicated youth participation across all key program areas: Academic Success, Good Character & Citizenship, and Healthy Lifestyles.
Budget & Grant Administration
Track and manage budgets within assigned priority outcome areas, ensuring fiscal accountability and alignment with organizational goals.
Administer grants effectively by ensuring that all funded programs meet their respective grant deliverables and reporting requirements.
Youth Guidance & Parent Engagement
Actively support and participate in resolving major discipline and behavioral issues that arise within the Club.
Foster strong relationships with parents through orientation sessions, phone calls, email updates, and regular in-person communication to build trust and engagement.
Candidate Qualifications and Physical Requirements
Bachelor's degree from an accredited college or university required.
Demonstrated experience working with youth from preschool through 12th grade.
Proven management and supervisory experience, ideally in a youth-serving or nonprofit environment.
Strong leadership presence with the ability to coach, mentor, and hold staff accountable.
Positive and optimistic outlook with a solutions-oriented mindset.
Exceptional verbal and written communication skills.
Deep understanding of youth development principles, including behavior management and treatment modalities aligned with the Club's core values of fun, supportive relationships, recognition, high expectations, and safety.
Ability to provide both immediate and reflective feedback to staff, reinforcing behavior management techniques and creating an environment that supports positive youth development.
Must possess the physical and mental capacity to observe, interact with, and communicate effectively among youth, staff, volunteers, and parents to ensure a safe and supportive Club environment.
Ability to stand, walk, or sit for extended periods during a shift.
Ability to safely and effectively operate general office equipment, including computers, phones, and copiers.
This position is designated as safety-sensitive and requires consistent awareness and responsiveness to the safety and well-being of all Club members.
POLICY ON PLACEMENT AND RECRUITING
The Batten Group and Boys & Girls Club of the Northern Plains are equal opportunity-employers committed to the principles of non-discrimination in the workplace. Candidates will not be discriminated against based on age, race, creed, color, religion, sex, sexual orientation, national origin, disability, marital status, or any other basis that is prohibited by federal, state, or local law.
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain nor be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.
We are proud to be an Equal Opportunity Employer and a Drug-Free Workplace!
All qualified applicants are considered for positions without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, non-job-related disability, or any other protected class.
The Boys & Girls Club of the Northern Plains provides reasonable accommodations to applicants and employees in compliance with local, state, and federal laws and regulations. Applicants requiring reasonable accommodation for any part of the application/hiring process should contact Human Resources to communicate their request for accommodation at ************.
Auto-ApplyBUSINESS UNIT MANAGER
Remote job
The Business Unit Manager will manage the assigned Product Line, developing and managing the product line's business plan. The responsibilities of the Business Unit Manager include increasing the profitability of existing products to developing new products for the company. The Business Unit Manager utilizes existing ideas to assist in the development of new ideas based on industry experience and contacts with current and potential customers. The Business Unit Manager must possess business and technical skills, the ability to visualize strategic and long-term objectives, and the drive to make that vision a reality. They must enjoy spending time in the market to understand its problems, and actively engage in innovative problem solving activities.
The Business Unit Manager must be able to communicate with all areas of the company and will serve as the internal and external liaison for the assigned product line. The Business Unit Manager directs the Product Line in its daily activities while frequently working with sales and key accounts.
Manages the entire product line from strategic planning to tactical activities. Develops the product line by identifying potential products, conducting market research, generating product requirements, determining specifications, developing production timetables, evaluating pricing structures to achieve the product line's financial objectives, creating and implementing time-integrated plans for product introduction, and developing marketing strategies.
Essential Job Functions
* Prepares short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.
* Manages Product Line staff including counseling and disciplining employees; planning, monitoring, and appraising job performance.
* Determines customers' needs by specifying the research needed to obtain market information, developing and implementing systems to obtain research, and analyzing the outcomes.
* Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules in order to meet the business unit objectives.
* Recommends future product offerings by reviewing current product specifications and requirements, and evaluating market trends; appraising new product ideas and/or product or packaging changes.
* Assesses product market data by calling on customers with field salespeople and evaluating sales call results.
* Obtains product market share by working with sales to develop product sales strategies.
* Provides source data for product line communications by defining product marketing communication objectives.
* Assesses market competition by comparing the company's product to competitors' products.
* Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.
* Completes operational requirements by scheduling and assigning employees; following up on work results.
* Contributes to team effort by accomplishing related tasks as needed.
* Maintains Product Line staff by recruiting, selecting, orienting, and training employees.
* Determines product pricing by utilizing market research data, reviewing production and sales costs, anticipating volume, and costing special and customized orders.
* Brings new products to market by analyzing proposed product requirements and product development programs, by preparing return-on-investment analyses, and establishing time schedules with engineering and manufacturing.
* Work closely with the General Manager insuring the alignment of the Product Line and Paul Mueller Company objectives. This position is to assist in the protection and promotion of the interests of the Paul Mueller Company as a whole.
* Regular, in-person attendance due to necessary teamwork and personal interactive nature of this position.
* Position requires travel up to 20% with possible international travel. Actual travel time will depend on the needs of the product line and what is required to meet the business plan objectives.
* Must have a valid driver's license.
Knowledge, Skills, Abilities (Competencies)
* Must be committed to the company business goals.
* Must be an excellent representative of the Paul Mueller Company.
* Must present a strong professional image to our customers both externally as well as internally.
* Must have strong people skills combined with a mechanical aptitude that will allow for effective communication of the product to our customers.
* Must be a self-starter, goal oriented person who will aggressively pursue opportunities.
* Must have excellent communication skills both orally and written.
* Must be a team player willing to work hard for the common good and maximum profitability of Mueller.
* Must be proficient in the use of all business management tools (i.e. lap-top computers, power point presentations, etc...)
* Must be proficient in terms and conditions review, clarification, and negotiation.
Education and Experience
Bachelor's degree in Engineering with background in Thermodynamics desired. A minimum of three years related experience is required for this position.
Base Compensation Range: $152,487 - $260,834 annually
Variable Compensation Range: Incentive bonus eligibility up to 10% of gross annual salary base on company performance (as of 2024).
Health and Ancillary Benefit Overview:
* Medical, Dental & Vision Insurance with low employee premiums
* Free off-site medical clinic
* Company paid Life Insurance & Short-Term Disability
* 401k - Employer match of up to 4.0% for coworker contributions of 8.0% or more
* Company covers tuition costs up to $5,250.00 annually, contingent on course completion and grades
* Paid Time Off and Sick, Family & Parental Paid Time Off
* Ten (10) Paid Holidays
* Four-day work weeks, varied shifts, and flexible remote work options depending on position
* Career progression program for advancement
* Free in-house welding, grinding & machine operation school
* In-house training program
Working Conditions
Professional office environment with some time spent in a manufacturing shop. Use of standard office equipment (computers, phones, copiers, and filing cabinets, etc.). Frequent presence on the manufacturing floor as well as field operations. Exposure to conditions, such as: dust, fumes, noise and high-degree varying seasonal temperatures.
Cyber Operations Manager | Remote, USA
Remote job
will be fully remote and can be hired anywhere in the continental U.S. The Cyber Operations Manager over Threat Detection & Response is responsible to ensure early and accurate detection, response, and containment for threats directed against our clients. As a technical management role, the ideal candidate possesses deep security knowledge/expertise, previous experience as a security practitioner, systems management and administration experience, proven service management skills, and the ability to attract and retain talent in a challenging market. The position is closely involved in helping to mentor, develop and evaluate employee performance as well as helping with the development and continuous improvement of the Security Operations services.
How you'll make an impact
* Lead 24x7 Threat Detection and Response Analysts providing operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources as well managing the day-to-day operations.
* Work closely with customers on reporting, stewardship calls, and in the case of escalations.
* Enforce all policies and procedures, including those for security, disaster recovery, standards, and service provision.
* Drive continuous refinement and improvement of detection and response and incident response processes.
* Oversee the security of Client systems via Advanced Fusion Center (AFC) service.
* Keep current with the latest vendor updates, expansion opportunities, and technology directions, utilized in the Clients environment.
* Collaborate and consult with other Managers on the overall advancement of the Security Operations organization and Optiv in general.
* Direct and drive process and documentation improvement.
* Manage staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions.
* Develop and maintain an educational environment where the knowledge and performance of the group are constantly advancing.
* Perform staff performance appraisals.
* Ensure timely reporting of security control gaps and vulnerabilities to the customer.
* Prepare reporting of metrics and trending of SLA & KPIs to the customer and client support staff.
* Stay abreast of evolving risks, new developments in the security industry, and industry best practices in risk management, threat analysis, and threat response techniques.
* Attend info security-related events and network with industry peers to inform engineering and operations processes of effective risk mitigation strategies for attacks.
* Oversee team's production of threat intelligence reports that communicate the results of the analyses to the respective audience.
* Responsible for the joint team effort to normalize data from vulnerability assessment, penetration test, incident response, and application security project deliverables.
* Establish and maintain regular written and in-person communications with the organization's executives, other group heads regarding pertinent activities.
* Develop and mentor staff through open communication, training and development opportunities, and performance management processes; build and maintain employee morale and motivation.
* Supervisory Responsibilities: Cyber Operations Manager will report to the Director of Security Operations.
Qualifications for success:
* 12+ years professional IT and Information Security experience
* 5+ years leading technical Threat Detection and Response teams
* 5+ years professional experience in cyber operations centers
* 3+ years professional experience in managed services
* One or more certifications in Security/Networking including Security+, GSEC, GCIA, GCIH, CISSP, CISM, CISA, or other security-specific vendors/product certifications
* Proven ability to make decisions and perform complex problem-solving activities under pressure. Advanced business acumen required.
* Sharp analytical abilities and the ability to make sound decisions quickly are required.
* Deep understanding of SIEM vendors, solutions, and architecture such as LogRhythm, QRadar, Splunk, Exabeam, etc.
* Deep understanding of EDR vendors, solutions, and architecture such as Crowdstrike, Cylance, Carbon Black, Microsoft ATP.
* Deep understanding of regulatory compliance such as NIST, SOX, HIPPA, NERC CIP, PCI, etc. and their differentiators across global regions
* Deep understanding of laws pertaining to cybersecurity and their differentiators across global regions
* Understanding of Security Orchestration, Automation, and Response concepts.
* Experience working with ticketing and knowledge management systems such as Service Now.
* Experience with ITIL concepts and practices.
* Experience with security analytics platforms such as Kibana.
* Experience with reporting platforms such as DOMO and PowerBI
#LI-TW1
#LI-Remote
What you can expect from Optiv
* A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
* Work/life balance
* Professional training resources
* Creative problem-solving and the ability to tackle unique, complex projects
* Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities.
* The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.
Auto-ApplyOperations Manager, Process Innovation
Remote job
Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma's free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc's Best Workplaces in 2022 and 2023.
Website Job Board Values Candidate Interview Guide --- Operations Manager, Process Innovation
We are looking for a mission-driven, hard-working team member who is passionate about making mental health more affordable and is excited by the entrepreneurial challenges of designing and planning operational workflows for a rapidly scaling Core Operations team.
Today, our Process Innovation team acts as an internal consulting and implementation team to our broader Core Ops teams. As a Process Innovation Manager, you will play a key role in shaping how our operations run today and evolve for tomorrow. Reporting to the Sr. Director of Process Innovation, you'll focus on uncovering opportunities to streamline workflows, reduce friction, and improve outcomes for both our delivery teams and the broader business. You'll immerse yourself in day-to-day operations, build close partnerships with operational leaders, and translate what you learn into actionable insights. By connecting the dots across operations, Product Engineering, and Business Intelligence, you'll ensure that improvements are both impactful and scalable.
The ideal candidate has a bias towards action, a strong sense of ownership, thrives in ambiguous situations, and enjoys driving cross-functional projects through to completion.
What you'll do:
Launch and lead high-impact projects-from discovery through implementation-driving process improvements, new initiatives, and customer experience enhancements, with the judgment to know when to pull in expertise and when to drive forward autonomously
Define success metrics for initiatives, monitor performance, and identify when to adjust priorities and approaches based on data and results
Foster strong relationships with Business Intelligence, Product, and Operational stakeholders across the organization to identify needs and deliver comprehensive solutions
Drive organization-wide strategic initiatives and lead resolution of high-priority escalations by influencing cross-functional stakeholders and aligning teams without direct management authority
Step in to support delivery teams as needed, leading projects or operations when internal capacity is constrained
Act as a bridge between Product and Delivery, supporting new product releases by creating and maintaining SOPs, surfacing operational insights to inform product decisions, and ensuring smooth adoption and execution across delivery teams
Who you are:
4-6 years of experience in healthcare, consulting, investment banking, private equity, strategy, or a high-growth startup preferred
Proven experience executing complex strategic and operational initiatives with strong business acumen
Self-directed, able to take ambiguous goals and shape them into structured work plans without heavy oversight
Curious about new technologies (like automation and AI) and creative in identifying how they can be applied to solve operational challenges
Deep understanding of business and financial principles
Track record of driving results in fast-paced, dynamic environments
A team player who can roll up their sleeves to support the team creatively while balancing the management of other projects through prioritization.
Strong problem-solving skills, with the ability to analyze data and provide strategic recommendations
Expertise in quantitative and qualitative analysis, including building complex Excel models; SQL proficiency is a plus
Exceptional communication and interpersonal skills
Relentlessly organized with meticulous attention to detail, exceptional project management and communication skills
Passionate about mental health care, our mission at Alma, and diversity, equity, and
Benefits:
We're a remote-first company
Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans
401K plan (ADP)
Monthly therapy and wellness stipends
Monthly co-working space membership stipend
Monthly work-from-home stipend
Financial wellness benefits through Northstar
Pet discount program through United Pet Care
Financial perks and rewards through BenefitHub
EAP access through Aetna
One-time home office stipend to set up your home office
Comprehensive parental leave plans
12 paid holidays, 1 Alma Give Back Day
Flexible PTO
Salary Band: $110,000-$150,000
All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.
Learn more about how Alma handles applicant data by reading Alma's Applicant Privacy Notice.
Auto-ApplyLegal Operations Manager
Remote job
At Angi , we've had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need - and connecting pros with homeowners who have the jobs they want.
Angi at a glance:
Homeowners have turned to Angi for more than 300 million projects
1,000+ home service tasks covered
2,800 employees worldwide
Why join Angi:
Angi is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well.
For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you.
About the team
We're looking for a highly organized, tech-savvy, and experienced Legal Operations Manager to join our Legal Department. This role is critical to improving the efficiency, scalability, and impact of our legal function by optimizing processes, managing technology, and controlling costs.
What you'll do
Strategy & Optimization
Process Optimization: Design, implement, and maintain efficient legal workflows and processes, including the management of the legal department's ticketing system to streamline requests and intake.
Contract Administration Support: Work closely with the Legal and Procurement teams to streamline contract review and approval processes, ensuring efficiency and adherence to internal policies.
Financial & Vendor Management
Budgeting & Metrics: Manage the legal department's annual budget, including detailed spend tracking, financial forecasting, and the preparation of a monthly metrics tracker and departmental reports.
Vendor & Outside Counsel Management: Oversee all relationships with legal vendors and outside counsel, including negotiating competitive fee arrangements, managing billing guidelines, and tracking performance against defined metrics.
Technology & Data Management
Technology Management: Evaluate, implement, and manage the full suite of legal technology tools, including Contract Lifecycle Management (CLM), e-billing, and document management systems, driving adoption and maximizing their value.
Knowledge Management: Create and maintain centralized legal knowledge bases, standardized templates, and playbooks to ensure consistent and efficient legal advice across the organization.
Project Leadership & Compliance
Project Management: Lead and manage critical cross-functional projects involving Legal, Finance, Compliance, HR, Procurement, and other internal teams. This includes managing complex transitions, such as the migration from one contract system to a new platform.
Compliance & Risk Management Support: Provide operational assistance for compliance initiatives, internal/external audits, and the tracking of key regulatory requirements.
Who you are
Bachelor's degree in a relevant field (e.g., Business, Finance, Technology, or Legal Studies).
6+ years of experience in Legal Operations or a similar function within an in-house legal department.
Proven expertise in implementing and managing legal technology solutions (e.g., CLM, e-billing, document management).
Strong analytical, financial, and legal budget management skills.
Expertise on Legal Budgeting and Contract Management tools such as SimpleLegal and Lexion.
Excellent project management and communication skills, with a track record of successfully leading cross-functional initiatives.
We value diversity
We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.
Compensation & Benefits
The salary band for this position ranges from $95,000 - $132,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living.
This position will be eligible for a competitive year end performance bonus & equity package.
Full medical, dental, vision package to fit your needs
Flexible vacation policy; work hard and take time when you need it
Pet discount plans & retirement plan with company match (401K)
The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world
#LI-Remote
Auto-ApplyCoding Operations Manager
Remote job
Role Description These are Full-Time Remote roles for a Coding Operations Manager and Coding Clinical Documentation Manager.
Manages all coding and coding-related process flows.
Provides clinical documentation improvement, working with center staff and vendors, as necessary.
Manages coding SLAs to ensure accurate coding and timely billing.
Manages coding education for urgent care center staff and BPO vendors.
Coordinates with BPO leader on vendor-related opportunities with offshored coding workforce
Develops strategic direction for coding teams, ensuring long-range success and high-quality outcomes.
Other duties as assigned.
Qualifications
BA degree in related fields
Minimum 5 years' healthcare leadership experience in coding/CDI
Certified as a RHIA, RHIT, or CPC preferred.
This is a remote position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyDeployment Operations Manager
Remote job
Bungie is seeking a Deployment Operations Manager to join our fast-paced industry-leading Live Operations team. Do you enjoy solving complex issues? Can you collaborate with cross-functional teams to ensure seamless execution of deployment tasks? Do you enjoy working within high-performance production environments? Then come help the Bungie Live Operations team support our world-class games.
As a Deployment Operations Manager at Bungie, you will coordinate, schedule, and perform release and deployment activities for our production environments. You'll work with a team of highly experienced service engineers and release managers to continuously improve and evolve our technology infrastructure to ensure Bungie remains at the pinnacle as an entertainment company.
Successful candidates must be a seasoned and experienced professional, have a drive for excellence, solid work ethic, strong ability to mentor others, be able to resolve a wide range of issues in creative ways, possess solid project management skills, be highly organized, and a great communicator.
RESPONSIBILITIES
Coordinate, schedule, and oversee long-term, mid-term, and near-term deployment activities
Deploy new services to production environments
Identify potential scheduling, coordination, and technical issues, proactively resolving them to avoid delays
Collaborate with multiple teams and stakeholders to ensure deployment schedules and expectations are met
Monitor deployment progress and provide regular updates to stakeholders
Investigate root causes and work with cross-functional areas to provide analysis and recommendations for improvement in business operations
Ensure adherence to timelines, quality standards, and project objectives
Assist in the development of deployment strategies and processes to optimize efficiency
Work with team members to troubleshoot complex issues
Maintain documentation of systems and processes
Participate in an on-call rotation for live game emergencies
REQUIRED SKILLS
Experience working in live high-availability customer-facing production environments
Experience with deployment automation/orchestration systems
Ability to perform complex technical investigations in service deployment systems and workflows
Ability to communicate clearly and concisely in both verbal and written skills
Experience in identifying and resolving scheduling and coordination issues
Ability to manage multiple projects and priorities
Impeccable organization and time management skills
Attention to detail and a proactive approach to problem-solving
Passion for continuous improvement
Flexibility with schedule during game and patch release windows
Willingness to be part of a “we” culture where you work well with others to reach common goals - “teams are stronger than heroes” is one of Bungie's core values
NICE-TO-HAVE SKILLS
Experience with build systems, CI/CD, release pipelines, etc.
Experience with PowerShell or other scripting languages to automate repetitive tasks
Experience programming in C# or other languages to build tools
Experience supporting a Games as a Service (GaaS) title
Experience working within an Agile environment
Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.
At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
The estimated base pay range for this role is listed below.$120,000-$140,000 USD
Auto-ApplyProduct Operations Manager
Remote job
Unless otherwise noted, all positions are fully remote with work permitted from the following states:
CA, CO, IL, MA, MD, NJ, NY, OR, and WA.
We are living through a pivotal moment for reproductive and sexual health-and Hey Jane is uniquely positioned to help.
From day one, we've been committed to providing safe, discreet medication abortion treatment-and have helped more than 100,000 people get the care they need. Today, we offer a range of reproductive and sexual health care services from the comfort and convenience of your phone. Our in-house clinical care team, composed of board certified doctors, advanced practice clinicians, nurses, and patient care advocates, is just a text message away. We're committed to helping our patients get safe, discreet, judgment-free virtual health care, from a team that truly cares.
Role Overview
We are seeking a highly organized and detail-oriented Product Operations Manager who thrives in fast-paced startup environments and is motivated by the opportunity to expand access to essential reproductive health care through technology.
In this role, you will serve as the connective tissue between product, engineering, clinical, operational, and marketing teams-ensuring smooth execution of the product lifecycle and maximizing the impact of product releases. You will own the processes, tools, and systems that help teams operate effectively, translating strategy into action through clear requirements and documentation, coordinating testing and launches, and pulling data to guide decision-making.
The ideal candidate is comfortable working in the weeds, skilled in data and analytics, and passionate about building scalable processes that empower teams to deliver better, faster, and smarter. You'll excel at spotting gaps, creating structure where it's needed, and keeping everyone focused on what matters most-delivering a seamless, high-quality experience for our patients and providers.
Why this role matters
This isn't your average product or operations role: the tools you build will directly shape patient's access to safe, timely, and compassionate care. In a pivotal moment for reproductive rights, your work will have a tangible impact on people's lives and the future of digital healthcare access in the U.S.Responsibilities
Own and improve product operations processes, tools, and workflows that drive alignment and execution across teams
Partner with operations, engineering, and clinical teams to support the full product lifecycle-from requirements to release and optimization
Create and maintain product documentation, including requirements, release notes, and process guides
Coordinate and track release readiness, including testing, launch planning, and communication to stakeholders
Maintain release calendars to ensure visibility and alignment across the organization
Configure third-party tools to enable messaging, automations, scheduling, and data collection
Gather and analyze data to generate insights, track performance, and recommend process or product improvements
Identify and resolve operational gaps, building scalable processes that improve efficiency and quality
Qualifications
3+ years of experience in product management or operations, preferably in healthtech, consulting, or startups
Strong organizational and project management skills, with a track record of supporting cross-functional teams to deliver on time and with quality
Ability to manage multiple priorities and stakeholders with attention to detail and follow-through
Excellent written and verbal communication skills; able to translate strategy into clear requirements and documentation
Experience configuring and managing third-party tools for chat, workflows, scheduling, and forms (i.e. Intercom, Typeform, Jotform)
Analytical mindset with experience tracking KPIs and operational metrics, and comfort working with data to generate insights and inform decision-making
Experience with product lifecycle processes, release management, and technical documentation
Thrives in fast-paced, ambiguous environments; adaptable, resourceful, and solutions-oriented
Passion for Hey Jane's mission and a commitment to expanding access to essential healthcare
At Hey Jane, we work towards the vision of having equitable healthcare, changing the status quo, and rebuilding the way people experience healthcare-and bring that same vision to our workplace. We're an equal opportunity employer committed to building an inclusive environment, and encourage all applicants from every background and life experience.
Auto-ApplyAI Operations Manager
Remote job
About SuperAnnotate SuperAnnotate is a fast-growing, Series B startup revolutionizing the field of AI-data Infrastructure. We specialize in providing cutting-edge data pipeline solutions for Machine Learning, LLM, and GenAI solutions to large enterprise clients, helping them leverage the power of AI to transform their businesses. SuperAnnotate has a fully customizable platform for building annotation tools and workflows that AI projects demand-while unifying the management of all teams, vendors, and data in one place. We're very proud to have products that are loved by our customers, resulting in us being listed as the highest-ranked platform on G2.
The Impact You'll Make
We are seeking an experienced AI Operations Manager to oversee and drive the execution of AI data projects. In this role, you will manage the entire lifecycle of data creation projects for enterprise clients, from initial client consultation through final delivery. This position blends consulting-minded problem-solving, meticulous attention to detail, client-facing skills, and strong project management capabilities.
You will act as the central point of contact for clients and internal teams, ensuring projects are well-defined, resources are optimized, and outputs meet the highest standards. While you don't need to be deeply technical, you should be comfortable working with data, understanding technical requirements, and performing hands-on work when needed to assess project needs and guide teams effectively-all while maintaining a sharp focus on quality, timelines, and client satisfaction.What You'll Do
Lead and manage AI program execution and data creation projects, ensuring timely and successful delivery for enterprise clients and operational enablement for ML/LLM teams.
Translate complex objectives into clear milestones and measurable impact, developing detailed project plans, workflows, timelines, and resource allocation frameworks.
Monitor project scope, communicate changes, and ensure alignment with client expectations.
Collaborate with the hiring team to hire, onboard, and manage annotators to ensure they meet project-specific requirements.
Guide teams to ensure proper technical setup and workflow execution.
Communicate technical requirements and challenges effectively between annotators, clients, and internal teams.
Conduct regular spot checks and quality reviews of output to ensure data meets client standards.
Implement processes to track and improve quality metrics.
Continuously refine workflows and tools to enhance efficiency and deliver optimal outcomes.
What You'll Bring
2+ years of client-facing program or project ownership, ideally within AI, data operations, consulting, or technical services.
1-2 years in a technical solutions, sales engineering, or customer-facing role within Professional Services or Systems Engineering.
Experience with coding and querying languages such as SQL to conceptualize project requirements.
Solid grasp of AI/ML principles and workflows, including hands-on work with data annotation platforms.
Exceptional organizational and detail-oriented mindset.
Strong analytical and problem-solving abilities.
Excellent communication and storytelling skills to bridge technical and non-technical audiences.
Bachelor's degree in a technical field (e.g., Computer Science, Engineering, Data Science) or equivalent experience.
Nice To Have
Experience leading AI data operations, delivery programs, or annotation teams at scale.
Familiarity with data quality metrics and processes for AI training datasets.
Knowledge of large language models (LLMs) or other advanced AI technologies.
Strong coding experience in one or more coding languages (Python preferred).
Only shortlisted candidates will be contacted for an interview!
Equal Opportunity
We are an equal-opportunity employer and value diversity at our company. At SuperAnnotate diversity means to us making an effort to reflect the many experiences and identities of the outside world, and treating each other with fairness and without bias. Every day we foster an environment where people of all backgrounds not only belong, but excel to succeed as a company and grow together. We offer equal opportunity regardless of sex, sexual orientation, national origin, color, race, age, marital status, disability, gender identity, veterans and more.
Auto-ApplyOperations Manager
Remote job
Location: Remote Required Clearance: Required to have and maintain a Non-Sensitive / High Risk (Public Trust) security clearance (Tier 4/6c). Certifications: Project Management Institute (PMI) Project Management Professional (PMP) certification or Program Management Professional (PgMP) certification.Required Education: HS Diploma/GEDRequired Experience: Seven (7) + years of experience in supporting Information Technology as an Operations Manager.
Position Description:
PingWind is seeking a Operation Manager who evaluates system performance daily to ensure adequate response times for production applications. Administers, designs, implements, supports, and maintains operations for an organization's Information technology, applications, network components, and VMware environment infrastructure. Oversees performance tuning and monitors performance of server systems, including uptime, failover, antiviral, and anti-spamming.
Primary Responsibilities:Typical Responsibilities/Tasks:
• Administers and provides overall support and maintenance of applications, operating systems, and network connectivity. • Evaluates system performance daily to ensure adequate response times for production applications. Establishes and documents procedures to ensure data integrity including system fail-over and backup/recovery.• Acquires, configures, and maintains servers for development work, internal and customer testing, and production environments. • Maintains software updates, designs and implements new system structures, and tracks and monitors server usage and up-time. • Plans, implements, administers, and optimizes company servers and network infrastructures to achieve high performance of the various supported business applications. • Set up and maintain fault tolerances and monitors and manages accounts. • Sets up environment, equipment, public and/or private cloud systems, understanding and depending on type of workload, and deploys them in an automated way; and monitors, moves, and alters the systems using a prescribed methodology. • Establishes and implements standards for cloud operations according to specifications and parameters. • Multi-discipline environment support, across various platforms and capabilities. May manage a team, or enterprise team.• Experience with management, leadership, coordination, and customer contact for the maintenance and on-going operation of a large-scale highly available system that is integrated with business-critical systems contemplated in this PWS.• Strong technical understanding of Information Technology, Identity and Access Management, and AWS GovCloud systems and services for the areas of work contemplated in PWS. An AWS Solution Architect certification is mandatory.• Expert knowledge of recent technological advances in computer science and engineering.• Excellent written and verbal communication skills, including experience in presenting material to senior Government officials.
Required Qualifications
• Required to have and maintain a Non-Sensitive / High Risk (Public Trust) security clearance (Tier 4/6c). • Project Management Institute (PMI) Project Management Professional (PMP) certification or Program Management Professional (PgMP) certification.
Desired Qualifications
• Bachelor's Degree
About PingWind
PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB) and SBA HUBZone Certified with offices in Washington DC and Northern Virginia. ****************
Our benefits include:
• Paid Federal Holidays• Robust Health & Dental Insurance Options• 401k with matching• Paid vacation and sick leave• Continuing education assistance• Short Term / Long Term Disability & Life Insurance• Employee Assistance Program • through Sun Life Financial EAP Guidance Resources
Veterans are encouraged to apply
PingWind, Inc. does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law
Auto-ApplyPayments Settlement Operations Manager
Remote job
🚀 Versapay turns accounts receivable (AR) into a competitive advantage. Inefficient AR processes slow cash flow and stall growth. Versapay removes friction, unlocks working capital, and accelerates momentum - giving finance leaders the clarity and control they need to drive business forward.
Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $257B annually.
Think you might be the next Veep to join? Read on!!
We are seeking a detail-oriented and strategic Payments Settlement Operations Manager to lead and optimize our payment settlement processes. This role is critical to ensure the accuracy, timeliness, and compliance of all payment-related operations, including ACH, wire transfers, card transactions, and dispute resolution. The ideal candidate will bring a strong background in financial operations, automation, and cross-functional leadership.
To help us get to know you better, please include a short paragraph in your application explaining why you're interested in joining Versapay and what excites you about this opportunity.Key Responsibilities:
Settlement Oversight
Manage and audit daily settlement operations across ACH, wire, card, and alternative payment methods.
Monitor and resolve exceptions, rejects, and discrepancies in payment processing.
Ensure accurate posting of returned items and alignment with invoice reconciliation.
Reconciliation & Discrepancy Resolution
Reconcile daily transactions and investigate discrepancies.
Escalate unresolved issues and coordinate with internal and external stakeholders.
Process Optimization
Lead automation initiatives to reduce manual intervention and improve operational efficiency.
Collaborate with Product and Engineering teams to enhance payment workflows and system capabilities.
Reporting & Analysis
Prepare and analyze reports on payment activities and settlement performance.
Identify trends and recommend process improvements.
Compliance & Risk Management
Ensure adherence to internal controls, regulatory requirements, and audit standards.
Serve as the escalation point for payment-related issues and partner with Legal and Compliance teams as needed.
Team Leadership
Supervise and mentor a team of settlement analysts and specialists.
Conduct performance reviews, set KPIs, and foster a culture of continuous improvement.
Cross-Functional Collaboration
Partner with Finance, Accounting, Customer Support, and external vendors (e.g., Telecheck, Fiserv, Worldpay) to ensure seamless operations.
Provide strategic input on new payment products and services.
Qualifications:
Bachelor's degree in quantitative discipline such as Finance, Accounting, Engineering, Mathematics or related fields.
5+ years of experience in payment operations, with at least 2 years in a managerial role.
Strong understanding of settlement systems, ACH processing, and dispute resolution.
Experience with automation tools and ERP/payment platforms.
Excellent communication, analytical, and leadership skills.
Preferred Skills:
Familiarity with payment processing platforms and settlement automation tools (e.g., Aurum Solutions, AutoRek, or similar).
Experience in scaling operations in high-growth environments.
Knowledge of current and emerging payment technologies.
#LI-Remote
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-Apply