Post job

Unit manager work from home jobs - 1430 jobs

  • Remote District Business Manager, Oncology/Hematology

    Bristol Myers Squibb 4.6company rating

    Remote job

    A leading biopharmaceutical company is seeking a District Business Manager to lead their Oncology/Hematology Sales team in San Francisco. This role involves motivating a team, analyzing market data, and developing business plans to enhance performance. The ideal candidate will have a strong background in sales management and a degree in a related field. Join us to make a tangible difference in the lives of cancer patients while building a rewarding career. #J-18808-Ljbffr
    $112k-149k yearly est. 2d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Sales Strategy & Operations Manager

    Gamma.App

    Remote job

    We're building the creative layer for modern communication. Every month, over a billion people make presentations - but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market. 📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day. 💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste. 💸 We've reached a $2.1B valuation, crossed $100M in annual recurring revenue, and have been profitable since 2023. 💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity. About the role You'll build the operational foundation that scales Gamma's go-to-market efforts from PLG success to enterprise sales. This means establishing systems, processes, and infrastructure that bridge self‑serve users and enterprise buyers while leveraging AI extensively to build operations that work at PLG scale with enterprise precision. You'll own HubSpot architecture, deal operations, revenue reporting, and the GTM tech stack, ensuring our sales and customer success teams have everything they need to succeed. As Sales Strategy and Operations Manager, you'll implement AI‑powered workflows using platforms like Clay, n8n, and HubSpot AI to eliminate manual tasks, establish revenue forecasting that gives leadership visibility into pipeline health, and create scalable processes for lead routing, security questionnaires, and enterprise onboarding. You'll partner closely with Product, Finance, and Engineering while driving operational cadences that keep the team aligned and accountable. Our team has a strong in‑office culture and works in person 4-5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most. What you'll do Build and manage CRM infrastructure from the ground up, owning lead stages, qualification criteria, pipeline reporting, and automated workflows Implement AI‑powered workflows and automation using platforms like Clay, n8n, and HubSpot AI to eliminate manual tasks Own end‑to‑end deal operations including contract generation, invoicing workflows, payment tracking, and clean handoffs between sales and customer success Establish revenue reporting and forecasting that gives leadership visibility into pipeline health, conversion metrics, and business performance Administer and optimize our GTM tech stack, evaluating and piloting emerging AI tools through continuous experimentation Drive operational cadences supporting weekly pipeline reviews, monthly business reviews, and quarterly planning What you'll bring 6‑8+ years in Revenue Operations, Sales Operations, or GTM Operations at a B2B SaaS company with proven ability to build systems from scratch Expert‑level HubSpot and Salesforce proficiency with experience building instances, designing complex workflows, and leveraging the platform for PLG and sales‑led motions Strong technical foundation with SQL proficiency, comfort with APIs and system integrations, and experience implementing AI‑powered tools to automate operations Experience bridging PLG and sales‑led models with understanding of both self‑serve metrics and traditional B2B pipeline management Project management excellence with ability to juggle multiple priorities, manage cross‑functional stakeholders, and ship projects on time Business acumen and analytical rigor with ability to turn messy data into clear insights and communicate recommendations effectively Bias toward action and pragmatism with judgment on when to build perfect solutions vs. when 80% is good enough Humble, collaborative approach with ability to build trust across teams and genuine eagerness to help others succeed (Nice to have) Early‑stage startup experience building operations infrastructure from the ground up (Nice to have) Experience migrating from HubSpot to Salesforce or Salesforce to HubSpot Compensation range Final offer amounts are determined by multiple factors, including but not limited to experience and expertise in the requirements listed above. If you're interested in this role but you don't meet every requirement, we encourage you to apply anyway! We're always excited about meeting great people. We believe Gamma's storytelling platform will make people happier at work. Let's be real: no one likes building decks. And yet, they're a necessary part of work life. We're on a mission to free orgs from the drudgery of deck building, while dialing up the magic of storytelling and turning dread into delight. We care deeply about our customers' success. If we don't think they'll get real ROI from Gamma, we won't sell it to them. Customer success drives all of what we do - from our first interaction with them, to their umpteenth renewal. We aim to help our customers win the next pitch, land the compelling case, drive employee satisfaction, and let storytelling reign. Our tiny team has massive impact and reach 1 million 6 million AI images generated daily 1 trillion LLM tokens processed per month … all driven by customer value. Life at Gamma You get energy from small teams doing big things. You love when design, code, and storytelling overlap. You default to action, even when the answer isn't clear yet. You value details, but know when to ship and move on. You bring both the spreadsheets and the sparkle, equal parts workhorse and unicorn. You believe AI should amplify creativity, not replace it. You know kindness and intensity are not opposites. You like working with people who care deeply: about their craft, their teammates, and the users on the other side of the screen. Who we are Gamma is full of imaginative, passionate people who take their work seriously but not themselves. The culture is warm, a little quirky, and fueled by curiosity. It's the kind of place where you'll debate a pixel on Monday, laugh over someone's keyboard setup on Tuesday, and ship something remarkable by Friday. We care about craft, move with intention, and don't mind getting a little scrappy. It's fast, creative, and occasionally chaotic - but that's what makes it interesting. Here's a bit about what it's like to work here, from people on the inside We asked the team what makes Gamma, Gamma. Here were some of their answers: "quirky, inspiring, fun, a little wild in the best way" "You can have an idea and just run with it." "Everyone's talented and humble - the mix keeps you sharp." "We ship cool stuff, learn a ton, and laugh a lot doing it." Meet the team We're a team of dreamers and doers building in beautiful San Francisco 🌉 We're kabbadi enthusiasts, pickleballers, dog herders, woodworkers, keyboard nerds, potters, and more - and we can't wait to meet you! #J-18808-Ljbffr
    $130k-209k yearly est. 4d ago
  • Remote Medical General Expert - AI Trainer

    Superannotate

    Remote job

    In this hourly, remote contractor role, you will review AI-generated medical responses and/or generate expert healthcare content, evaluating reasoning quality and step-by-step clinical problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify errors in clinical methodology or conceptual understanding; fact-check medical information; write high-quality explanations and model solutions that demonstrate correct reasoning; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your healthcare expertise directly helps improve the world's premier AI models by making their clinical and public-health reasoning more accurate, reliable, and clearly explained. Key Responsibilities: • Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects. • Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance. • Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases. Your Profile: • Bachelor's degree (or higher) in Medicine (MD/DO), Nursing, Public Health (MPH), Health Sciences, or Allied Health, with strong grounding in Epidemiology, Clinical Medicine, Healthcare Systems, and Patient Care. • 5+ years of professional experience in Nursing, Public Health, Health Sciences, or Allied Health. • Confident in clinical reasoning (differential diagnosis, risk stratification, red-flag recognition) and explaining why a conclusion follows from the evidence. • Strong understanding of disease processes, patient care concepts, public health principles, healthcare systems, and medical terminology. • Exceptional attention to detail when fact-checking medical content and identifying unsafe assumptions, missing contraindications, or misinterpretation of tests; Minimum C1 English proficiency. • Comfortable evaluating answers for internal consistency (timelines, physiology, dosing logic), appropriateness for setting (ED vs outpatient), and patient safety implications. • Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones. • Previous experience with AI data training/annotation, clinical documentation review, utilization review, or healthcare editorial QA is strongly preferred.
    $23k-36k yearly est. 13d ago
  • Remote CDI Healthcare Manager: Performance & Change

    Huron Consulting Group Inc. 4.6company rating

    Remote job

    A leading healthcare consulting firm in Chicago is seeking a Healthcare Consulting Manager. The role involves managing complex projects, analyzing data for performance improvement, and mentoring junior team members. Candidates must have a BA/BS in Nursing and at least 5 years of experience in a clinical environment. Strong leadership and communication skills are required. Huron offers a competitive salary range, benefits, and a commitment to diversity and inclusion. #J-18808-Ljbffr
    $110k-153k yearly est. 2d ago
  • General Manager - Growth & Ops Leader (Remote)

    3 HTi, LLC

    Remote job

    A leading global systems integrator is seeking an experienced General Manager to lead their strategic direction and operations in Mount Laurel, NJ. You will develop business strategies, oversee daily operations, and foster a culture of innovation. The ideal candidate should have a strong background in general management, preferably in the high-tech or manufacturing sectors, along with excellent leadership and communication skills. A competitive compensation package and opportunities for professional growth are provided. #J-18808-Ljbffr
    $82k-171k yearly est. 5d ago
  • Remote Senior Area Manager, Outdoor Community - USA West

    Arc'Teryx Limited

    Remote job

    A leading outdoor apparel company is seeking a Senior Area Manager, Community for the USA West. This role involves leading community strategies across several urban outdoor hubs, engaging and growing the community through events, mentorship, and strategic oversight. The ideal candidate will have over 8 years of experience in community management and event strategy, with strong budget management and cross-functional leadership skills. This position offers remote flexibility and a competitive salary between $124,000 and $155,000 annually. #J-18808-Ljbffr
    $124k-155k yearly 2d ago
  • Remote Strategic District Partnerships Manager

    Classdojo

    Remote job

    A leading educational technology company based in San Francisco is seeking a District Partnerships Manager. This role will be responsible for managing relationships with mid-size to large school districts, ensuring long-term retention and engagement. Candidates should have over 4 years of experience in partnership management and be skilled at communicating with executive stakeholders. The role involves strategic planning, data analysis, and a commitment to enhancing educational experiences. Travel may be required up to 30%. #J-18808-Ljbffr
    $97k-155k yearly est. 4d ago
  • Remote ServiceNow Transformation Senior Manager

    Ernst & Young Oman 4.7company rating

    Remote job

    A leading consulting firm is seeking a Senior Manager for ServiceNow Enterprise Service Management Transformation. This role requires extensive project management experience and strong leadership skills to drive technology transformations for clients. Candidates should have a Bachelor's degree and significant ServiceNow implementation experience. Competitive compensation package including a comprehensive benefits structure is offered. #J-18808-Ljbffr
    $147k-214k yearly est. 5d ago
  • Head of GTM & Growth - Crypto API (Remote)

    Placeholder

    Remote job

    A dynamic tech company in San Francisco is seeking a Head of GTM to drive growth for their API infrastructure. This role includes owning the GTM strategies, managing diverse teams, and ensuring alignment on revenue goals. The ideal candidate has strong leadership skills, a passion for decentralized finance, and a track record in business development. The company offers comprehensive benefits and a flexible work environment. #J-18808-Ljbffr
    $100k-182k yearly est. 5d ago
  • Regional Manager of Operations - Skilled Nursing

    Cheservices

    Remote job

    Regional Manager of Operations - Skilled Nursing | Remote + Travel CHE Behavioral Health Services is seeking an experienced Regional Manager of Operations to support and grow our behavioral health programs across skilled nursing and assisted living facilities. CHE is a premier provider of psychology and psychiatry services with 500+ clinicians across 12 states. Position Overview The Regional Manager of Operations is responsible for managing facility relationships, supporting providers, and driving growth within an assigned territory. This role is a blend of remote work and field-based facility visits, requiring strong leadership, customer service, and healthcare operations expertise. Key Responsibilities Territory Growth Expand services across SNFs and ALFs; onboard new facilities Increase penetration in existing facilities and promote specialty service lines Build relationships with facility leaders to drive referral growth Present CHE programs and secure new facility contracts Travel up to 50% Quality Service Provide exceptional customer service to partner facilities Conduct quarterly in-person facility visits Support facility staff with workflows, referrals, and program integration Communicate territory needs to internal teams Provider Management Track provider productivity and RVU performance (daily-annual) Conduct monthly provider meetings (virtual or in-person) Collaborate with Clinical Operations on regional initiatives Assist in interviewing and evaluating candidates for facility-based roles Education Bachelor's degree required Master's degree preferred Experience Skilled nursing facility experience required (admissions, social services, marketing, business development, or operations) Multi-site healthcare operations experience required Skills Strong leadership, critical thinking, and decision-making Excellent relationship-building and customer service skills Ability to manage change and execute growth strategies Advanced organizational and time-management skills Ability to work independently and manage multiple priorities Ability to travel, including occasional overnight trips Apply Today Join a mission-driven organization committed to increasing access to mental health care in skilled nursing and assisted living communities. Apply today to learn more about this impactful leadership opportunity. #J-18808-Ljbffr
    $76k-107k yearly est. 1d ago
  • Remote Major Gifts & Partnerships Manager

    Charity Search Group

    Remote job

    A nonprofit organization is seeking a Manager, Strategic Partnerships to enhance donor engagement and cultivate relationships with major contributors. This remote position requires a minimum of 5 years of experience in fundraising, with a strong focus on strategic relationship building and effective communication skills. Competitive salary ranging from $80,000 to $100,000, including comprehensive benefits. #J-18808-Ljbffr
    $80k-100k yearly 2d ago
  • Lead Product Operations Manager - AI Enablement

    Teladoc Health Medical Group 4.7company rating

    Remote job

    Join the team leading the next evolution of virtual care. At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives. Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens. Summary of Position The Lead Product Operations Manager is a senior-level individual contributor responsible for independently leading and delivering high-impact cross-functional initiatives that improve the productivity and performance of the Product organization. The role focuses on driving excellence in tooling strategy, scalable training, and core product operations, with an emphasis on AI enablement. The Lead Product Operations Manager is accountable for implementing AI-enabled workflows and systems that deliver measurable improvements in efficiency, quality, or cost. The position also leads the design and automation of scalable training frameworks that increase adoption, capability, and performance across large product teams. This role requires independent leadership, strategic decision-making, and the ability to influence and align executive stakeholders on complex initiatives. Essential Duties and Responsibilities AI Enablement & Operational Efficiency Independently identify, evaluate, and lead the end-to-end implementation of AI tools and capabilities across the full product development lifecycle (e.g., road mapping, requirements definition, design, content operations, documentation, research synthesis), with measurable impact on efficiency and quality. Serve as the primary AI thought leader and evangelist for the Product Org, accountable for driving adoption and change management to integrate AI into workflows at scale, reducing manual effort and demonstrably improving business outcomes. Continuously monitor emerging AI trends, independently design and execute pilot programs, and own the measurement of results, including business case development for broader adoption. Establish and maintain a strategic partnership with Data & AI leadership, ensuring seamless collaboration and alignment between Product and technical AI experts, and acting as the business owner accountable for outcomes. Tooling & Platform Management Develop and own the tooling strategy for the Product org, accountable for the measurable business outcomes tied to efficiency, adoption, and ROI. Independently oversee and drive selection, implementation, and long-term governance of mission-critical tools spanning product design, content, program management, and collaboration. Lead change management and adoption programs to ensure seamless integration, broad usage, and business value realization across multiple product teams and executive stakeholders. Continuously assess enterprise tool usage, consolidate redundant platforms, and deliver quantifiable ROI improvements while enhancing user experience. Training Framework Ownership Design, implement, and scale a comprehensive training framework covering onboarding, capability building, and continuous development across all product disciplines. Leverage AI to automate delivery, personalize learning at scale, and demonstrate measurable business impact. Drive strategic alignment with functional leaders to ensure training content directly advances organizational goals, tool adoption, and workflow optimization. Own end-to-end measurement of training adoption, and effectiveness using a data-informed approach, to continuously refine the program to meet team needs. Core Product Operations Responsibilities Independently lead process design and optimization efforts across the product development lifecycle, ensuring workflows are efficient, repeatable, and integrate AI-driven tools and automation where appropriate. Understand core concepts such as machine learning (ML), natural language processing (NLP), and neural networks to effectively communicate with Data Science and technical teams. Adept at prompt engineering and building with AI ethically and responsibly. Own advanced qualitative and quantitative data to monitor operational performance, uncover insights, and inform recommendations. Design and implement modular frameworks and templates optimized for AI integration, driving standardization, accelerated planning, execution, and enhancing collaboration across the product org. Apply conceptual and systems-level thinking to resolve complex organizational challenges, delivering forward-looking solutions with enterprise-wide, long-term impact. Drive cross-functional and executive alignment through compelling communication and influence at the senior level. Independently lead and facilitate executive workshops and decision-making forums, surfacing risks, shaping strategic priorities, and accelerating alignment. Serve as a strategic advisor and thought partner to senior product leaders, connecting day-to-day execution to long-term strategy, with accountability for integrating AI and delivering measurable business narratives. Lead organization-wide change initiatives, with demonstrated success driving adoption, overcoming resistance, and ensuring sustained outcomes. Supervisory Responsibilities No Required Qualifications 8+ years of experience in AI operations, product operations, product management, or a related field. Deep understanding of the product development lifecycle specifically in a tech focused company. Proven track record of leading the implementation of AI enablement solutions at scale, preferably in product, engineering, design, or content operations with quantifiable impact on efficiency and quality. History of designing and scaling processes with measurable improvements in efficiency, accuracy, or business performance, supported by advanced data analysis and KPI reporting with tool/platform ownership, including governance, adoption, and integration. Proven ability to operate with full autonomy, setting direction and delivering results on high-impact, cross-functional initiatives with minimal oversight. Proven success managing complex stakeholder networks and building alignment across multiple functions and executive levels. Familiarity with tools such as Jira, Confluence, Productboard (or other roadmapping solutions), and AI copilots. Bonus Qualifications Ability to think critically and strategically to address complex problems and develop effective solutions. Track record of independently leading large-scale, cross-functional initiatives from strategy through execution. Exceptional written and verbal communication skills, including the ability to present strategic recommendations to executive stakeholders. Experience with Figma, Miro, and Airtable highly preferred. Experience in health tech/B2B software company is a plus. The base salary range for this position is $160,000 - $180,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions. #LI-SS2 #LI-Remote As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified. Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Why join Teladoc Health? Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission. Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference. Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day. Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways. Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs. Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn. As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind. Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link .
    $160k-180k yearly Auto-Apply 7d ago
  • Title Operations Manager

    Stewart Enterprises 4.5company rating

    Remote job

    At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description Job Summary Provides Nationwide title services. Responsible for supporting real estate transactions by overseeing operational functions related to providing title services to customers. Job Responsibilities Manages and leads teams who perform a wide range of duties related to title operations, provide support to branches to clear title, and focuses on customers Partners with and acts as a liaison between groups such as Examining and Underwriting to ensure that compliance, policy adherence, production goals, and timelines are met Manages individual contributors and/or supervisors Accountable for the performance and results of a team within area of specialty Assesses departmental priorities to address resource and operational challenges Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from senior leaders Applies understanding of the business and how own area integrates with others to achieve departmental objectives Reviews the team's ability to achieve service, quality and timeliness of objectives Identifies and solves technical and operational problems; understands broader impact across the department Manages one or more generally related teams; adapts department plans and priorities to meet short-term service and/or operational objectives Performs all other duties as assigned by management Education Bachelor's degree in relevant field preferred Experience Typically requires 8+ years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************. Benefits Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
    $65k-94k yearly est. Auto-Apply 60d+ ago
  • Manager of Benefit Eligibility & ID Card Operations

    Virginpulse 4.1company rating

    Remote job

    Who We Are Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future. Responsibilities Ready to Lead the Operations That Connect Members to Their Healthcare Benefits? Why This Role Matters The Manager of Benefit Eligibility & ID Card Operations ensures that every member receives accurate identification cards that serve as their gateway to healthcare access. By overseeing the complete ID card lifecycle-from design and production to distribution-you directly impact members' ability to receive care without delays or confusion. Your leadership in coordinating vendor partnerships, establishing efficient processes, and managing quality assurance programs ensures operational excellence across eligibility operations. Through strategic oversight and team development, you'll build systems that support thousands of members while maintaining the accuracy and compliance that healthcare administration demands. What You'll Actually Do ✓ Oversee ID card operations: Lead complete lifecycle of ID card processes including procedure changes, updates, additions, and distribution/mailing for new groups and renewals. ✓ Coordinate vendor partnerships: Work with ID card team to manage vendor relationships on updated processes, procedures, and guidelines while creating rules to design cards and develop overlays for groups. ✓ Drive operational excellence: Monitor system performance, identify and resolve problems, audit staff performance, and manage system and process improvement and quality assurance programs. ✓ Lead team development: Supervise department personnel including interviewing, hiring, training, work assignment, performance appraisal, rewards/discipline recommendations, and problem resolution. ✓ Maintain communication standards: Keep team informed of updates in ID card guidelines, Zelis procedures, plans, and department procedures to ensure consistent execution. ✓ Provide strategic reporting: Prepare department performance reports by collecting, analyzing, and summarizing data and trends for leadership decision-making. ✓ Establish operational standards: Create work procedures and processes that support company and departmental standards while implementing measurements and controls for effective operations. ✓ Support strategic initiatives: Use appropriate judgment in upward communication regarding department concerns while working with senior staff and legal counsel on ID card guidelines. ✓ Apply continuous improvement: Utilize critical thinking and operational excellence principles to analyze processes, define work content, and drive improvements that produce strong results. ce principles to analyze processes, define work content, and drive improvements that produce strong results. Qualifications What You Bring to Our Mission The leadership foundation: Bachelor's degree in business administration or related degree desirable Prior leadership experience in self-funded health plan eligibility and ID cards, or equivalent combination of education and experience The technical competencies: Computer proficiency and working knowledge of Microsoft Office Suite Ability to navigate through and utilize PC applications efficiently Experience with Zelis or similar ID card management systems preferred The professional qualities: Strong leadership abilities to motivate employees and drive team performance while managing hiring, training, and development initiatives Excellent interpersonal and communication skills with strong customer orientation for internal and external stakeholder engagement Detail-oriented focus with analytical capabilities for monitoring system performance and preparing data-driven reports Strategic thinking to establish procedures supporting company standards while applying critical thinking to drive continuous improvement Strong organizational and time management skills for overseeing complex operational processes and vendor partnerships Why You'll Love It Here We believe in total rewards that actually matter-not just competitive packages, but benefits that support how you want to live and work. Your wellbeing comes first: Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!) Mental health support and wellness programs designed by experts who get it Flexible work arrangements that fit your life, not the other way around Financial security that makes sense: Retirement planning support to help you build real wealth for the future Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage Growth without limits: Professional development opportunities and clear career progression paths Mentorship from industry leaders who want to see you succeed Learning budget to invest in skills that matter to your future A culture that energizes: People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges We Deliver: Mission-driven work that creates real impact on people's health and wellbeing, with clear accountability for results Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable The practical stuff: Competitive base salary that rewards your success Unlimited PTO policy because rest and recharge time is non-negotiable Benefits effective day one-because you shouldn't have to wait to be taken care of Ready to create a healthier world while building the career you want? We're ready for you. No candidate will meet every single qualification listed. If your experience looks different but you think you can bring value to this role, we'd love to learn more about you. Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice. In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $75,000 to $90,000 annually. Note that compensation may vary based on location, skills, and experience. This position is eligible for medical, dental, vision, and other benefits. We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing. #WeAreHiring #PersonifyHealth Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site.
    $75k-90k yearly Auto-Apply 6d ago
  • Legal Operations Manager

    Dropbox 4.8company rating

    Remote job

    Role Description Dropbox is seeking a highly organized and strategic Legal Operations Manager to join our Legal team. This individual will play a critical role in supporting the operational infrastructure that underpins our commercial legal function. You will manage and optimize multiple legal systems, partner cross-functionally with internal teams, and serve as a key driver of efficiency and innovation across the legal organization. The ideal candidate brings deep experience in legal operations, is technically proficient in legal platforms like Ironclad and ServiceNow, and thrives in a collaborative, fast-paced tech environment. This role is highly visible and provides a unique opportunity to shape how Dropbox's Legal team operates today and scales for tomorrow. Responsibilities Operational Strategy & Execution Design and lead legal team workflows, policies, and processes to improve efficiency. Implement and manage legal technology tools (e.g., CLM, eBilling, matter management). Drive legal department KPIs, reporting, and dashboards to measure performance and value. Vendor Management Oversee outside counsel and legal vendor engagements, onboarding, and billing. Manage legal team's tech stack and collaborate with IT as needed. Cross-Functional Collaboration Partner with IT, Finance, Procurement, Compliance, and other key teams on operational initiatives. Ensure smooth communication between Legal and business stakeholders. Knowledge Management Maintain centralized repositories for contracts, templates, policies, and legal knowledge. Project & Change Management Lead or support legal projects from planning to execution, including process improvement and change adoption. Identify opportunities for automation and implement solutions to reduce manual workload. Requirements 8+ years of experience in legal operations, strong track record for project management, or operations roles within a legal department or law firm. Tech industry experience and familiarity with commercial transactions strongly preferred. Background experience with legal systems and technologies such as Ironclad, ServiceNow, and Brightflag knowledge are a plus, but not required. Strong track record for project management and process optimization. Excellent communication, collaboration, interpersonal and organizational skills. Eagerness to learn new things and ability to navigate complicated and nuanced issues. Familiarity with contracting and procurement processes, as well as with negotiating, drafting and advising clients on commercial contracts is a plus but not required. BA/BS from a top university and excellent academic credentials. Preferred Qualifications Strong preference for this candidate to have previously worked in tech and virtual first - to understand the fast paced style of collaborating quickly, being agile, embracing change, and knowing how to obtain urgent approvals and input. Compensation US Zone 1 This role is not available in Zone 1 US Zone 2$134,300-$181,700 USDUS Zone 3$119,300-$161,500 USD
    $134.3k-181.7k yearly Auto-Apply 2d ago
  • Legal Director - Remote, United States (878-SLS)

    Solutus Legal Search

    Remote job

    Our client, a dynamic technology forward national law firm with an innovative structure has exclusively retained Solutus Legal Search to assist the firm in its search for a Legal Director. Our client believes everyone, everywhere, deserves access to remarkable legal care and its innovative structure facilitates growth while preserving excellent representation. Our client has reimagined legal services to provide people with an easier, more transparent, and more human experience when they need it the most. Reporting to the firm's Principal Attorney, the Legal Director will be responsible for managing the day-to-day operations of the firm, including working closely with and leading a team of Managing Attorneys in the firm's offices, budgeting and finance, and developing and managing systems and related initiatives to enable the firm's attorneys to deliver best in class legal services across the states in which the firm represents clients. This position is fully remote.What You Will Do Work with the firm's Principal Attorney to identify and lead a strategic operational plan and related initiatives and opportunities to optimize the firm's legal strategies and operations Work with cross-functional business teams and business partners to understand business needs and translate and align those needs into key performance indicators, plans, and practices for the firm Serve as point-person with Managing Attorneys to provide advice and decisions on case management escalations and risk management scenarios, and address any concerns regarding the quality of performance and service Ensure that the firm's practices are in compliance with all applicable laws, regulations, and ethical standards Monitor and ensure that the firm's lawyers and support staff are in compliance with their obligations under state governing regulations and rules Work with and lead the team of Managing Attorneys to develop operational metrics, processes, and policies to improve the effectiveness and efficiency of their practice areas Key Qualifications J.D. from an ABA-accredited law school Licensed to practice law in a US jurisdiction and eligible to practice in your state of residence - NY, CA, GA, TX, or FL preferred 7+ years of experience with experience in each of the following: litigation, law firm operations and legal operations Experience working inside a high-growth software or tech company, preferably in legal or strategic operations is a plus, but not required. Skills and Capabilities Strategic legal expertise and leadership: Experience leading legal operations strategy and teams, including leading strategic cross-functional initiatives aligned to a strategic vision set of business goals to maximize performance of the firm Strategy formulation and executional excellence: Experience formulating and driving sophisticated, organization-wide initiatives, including the ability to design and lead small and large-scale projects with multiple contending priorities while partnering with leaders for prioritization and implementation Interpersonal relationships: Experience building personal credibility and impact through active listening, influencing others, leading people, and communicating clearly, including experience partnering with senior leaders, driving consensus, and landing clear decisions Data analytics: Experience designing and tracking metrics to measure the quality and success of programs, as well as designing effective presentations to share data insights with leadership Situational adaptability: Agility to work and drive progress in a fast-paced environment and not be afraid to pivot to meet the most current needs of the business or the legal team Communication: Demonstrated ability to effectively collaborate and communicate verbally and in writing, building compelling presentations and effectively managing multiple stakeholder groups People leadership: Strong people leadership capabilities including ability to manage change, influence, develop, and coach senior level professionals Compensation consists of an annual base salary range of $235,000 to $250,000 plus target bonus target and a 5% 401k match. The total compensation package will vary and depend on the candidate's level of seniority, number of years of directly relevant experience, and location. Some travel among offices is anticipated. Solutus has been selected as the exclusive representative on this desirable search. Resumes submitted directed to our client will be forwarded to Solutus for review and evaluation. Ref. # 878-SLS
    $55k-100k yearly est. Auto-Apply 60d+ ago
  • Product Operations Manager

    Luma Therapeutics 3.6company rating

    Remote job

    WE'RE LUMA HEALTH. Needing healthcare can be hard - getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. The Role: This role is responsible for driving operational excellence and ensuring organizational readiness for new product rollouts. You will act as the central point of coordination between Product, Customer Success, Delivery, Sales, Marketing, Partnerships, and Engineering teams to align communication, processes, and strategy around product development, launches, and ongoing improvements. What YOU will do at Luma Health: Drive operational excellence, and readiness for new product rollouts to ensure users and internal teams know about changes/new functionality in the product Work with Product, Customer Success, Delivery, Sales, Marketing, Partnerships and Engineering teams to create alignment, and improve communication and processes around product development, launch, and iteration Maintain and update external and internal facing product roadmaps Identify and surface trends from company data (zendesk tickets, clickup, product usage, etc.) Build, maintain, and monitor reports, dashboards, and metrics to evaluate opportunities for improvement or risks. Evangelize with appropriate leadership teams and stakeholders Consult with the Product Knowledge team (documentation & training) for the content creation process across the product teams as well as surfacing updates around any changes or launches Coordinate roadmap rituals and own maintaining roadmap assets with the product teams Collaborate closely with product and design teams to ensure operational team processes are factored into new product development plans and designs, and to integrate solutions to identify user experience issues in upcoming versions Identify opportunities to improve product quality & user experience Create and maintain processes for the product team, and between the product team and stakeholders. (i.e. intaking and triaging enhancement requests, and tracking resolution.) Build frameworks and establish communication rituals to align the product team and ensure organizational awareness. Facilitate quarterly rituals to update Product Roadmap Own in-product guide's, tours and product badges Work with HR, IT and the Product Knowledge team to ensure holistic everboarding at Luma Health for teams that work cross functionally with Product and/or Engineering (including Product, Engineering, Design, Customer Success, Marketing, etc.). Who YOU Are: BA/BS Degree required 4+ years of experience in one or more of the following areas: Product Management, Product Operations Experience in gathering business insights and identifying trends from data Ability to use data to inform and support critical decisions SQL skills highly preferred Demonstrated ability to manage organizational change, including stakeholder communication, enablement, and feedback loops to drive adoption of new tools or processes. Excellent communication, the ability to engage internal and external customers. Strategic alignment, able to bring key partners across functions together Ability to foster collaboration and facilitate teamwork. Experience with cross functional collaboration and negotiation Experience evaluating, selecting, and implementing tools (e.g., JIRA, ClickUp, Amplitude, LaunchDarkly) for scaling teams and processes. Demonstrated ability to create scalable documentation and onboarding programs for internal teams. Exhibit an entrepreneurial mindset (self-motivated, tenacious, resourceful, no handbook necessary) Thrive in and have past experience working in fast paced environments Experience managing up, laterally, and down Comfortable presenting to executive audiences and translating complexity into clarity. What Sets You Apart: Background in B2B applications Advanced degree (Masters) Experience building from scratch, navigating ambiguity and changing priorities, and executing independently. Obsessed with process improvement Background in healthcare is a strong plus Know how to adjust your communication style based upon your audience We Take Care of You! Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs. Work Life Balance Flexible Time Off Wellness Programs Discounted Perks 401(k) and Company Equity Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include stock options + benefits (including medical, dental, and vision.) Base Pay Range: $80,000-$110,000 USD Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Note: we have been made aware of individuals fraudulently claiming to represent Luma Health recruiting. Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.
    $80k-110k yearly Auto-Apply 56d ago
  • BUSINESS UNIT MANAGER

    Paul Muller Company

    Remote job

    The Business Unit Manager will manage the assigned Product Line, developing and managing the product line's business plan. The responsibilities of the Business Unit Manager include increasing the profitability of existing products to developing new products for the company. The Business Unit Manager utilizes existing ideas to assist in the development of new ideas based on industry experience and contacts with current and potential customers. The Business Unit Manager must possess business and technical skills, the ability to visualize strategic and long-term objectives, and the drive to make that vision a reality. They must enjoy spending time in the market to understand its problems, and actively engage in innovative problem solving activities. The Business Unit Manager must be able to communicate with all areas of the company and will serve as the internal and external liaison for the assigned product line. The Business Unit Manager directs the Product Line in its daily activities while frequently working with sales and key accounts. Manages the entire product line from strategic planning to tactical activities. Develops the product line by identifying potential products, conducting market research, generating product requirements, determining specifications, developing production timetables, evaluating pricing structures to achieve the product line's financial objectives, creating and implementing time-integrated plans for product introduction, and developing marketing strategies. Essential Job Functions * Prepares short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests. * Manages Product Line staff including counseling and disciplining employees; planning, monitoring, and appraising job performance. * Determines customers' needs by specifying the research needed to obtain market information, developing and implementing systems to obtain research, and analyzing the outcomes. * Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules in order to meet the business unit objectives. * Recommends future product offerings by reviewing current product specifications and requirements, and evaluating market trends; appraising new product ideas and/or product or packaging changes. * Assesses product market data by calling on customers with field salespeople and evaluating sales call results. * Obtains product market share by working with sales to develop product sales strategies. * Provides source data for product line communications by defining product marketing communication objectives. * Assesses market competition by comparing the company's product to competitors' products. * Introduces and markets new products by developing time-integrated plans with sales, advertising, and production. * Completes operational requirements by scheduling and assigning employees; following up on work results. * Contributes to team effort by accomplishing related tasks as needed. * Maintains Product Line staff by recruiting, selecting, orienting, and training employees. * Determines product pricing by utilizing market research data, reviewing production and sales costs, anticipating volume, and costing special and customized orders. * Brings new products to market by analyzing proposed product requirements and product development programs, by preparing return-on-investment analyses, and establishing time schedules with engineering and manufacturing. * Work closely with the General Manager insuring the alignment of the Product Line and Paul Mueller Company objectives. This position is to assist in the protection and promotion of the interests of the Paul Mueller Company as a whole. * Regular, in-person attendance due to necessary teamwork and personal interactive nature of this position. * Position requires travel up to 20% with possible international travel. Actual travel time will depend on the needs of the product line and what is required to meet the business plan objectives. * Must have a valid driver's license. Knowledge, Skills, Abilities (Competencies) * Must be committed to the company business goals. * Must be an excellent representative of the Paul Mueller Company. * Must present a strong professional image to our customers both externally as well as internally. * Must have strong people skills combined with a mechanical aptitude that will allow for effective communication of the product to our customers. * Must be a self-starter, goal oriented person who will aggressively pursue opportunities. * Must have excellent communication skills both orally and written. * Must be a team player willing to work hard for the common good and maximum profitability of Mueller. * Must be proficient in the use of all business management tools (i.e. lap-top computers, power point presentations, etc...) * Must be proficient in terms and conditions review, clarification, and negotiation. Education and Experience Bachelor's degree in Engineering with background in Thermodynamics desired. A minimum of three years related experience is required for this position. Base Compensation Range: $152,487 - $260,834 annually Variable Compensation Range: Incentive bonus eligibility up to 10% of gross annual salary base on company performance (as of 2024). Health and Ancillary Benefit Overview: * Medical, Dental & Vision Insurance with low employee premiums * Free off-site medical clinic * Company paid Life Insurance & Short-Term Disability * 401k - Employer match of up to 4.0% for coworker contributions of 8.0% or more * Company covers tuition costs up to $5,250.00 annually, contingent on course completion and grades * Paid Time Off and Sick, Family & Parental Paid Time Off * Ten (10) Paid Holidays * Four-day work weeks, varied shifts, and flexible remote work options depending on position * Career progression program for advancement * Free in-house welding, grinding & machine operation school * In-house training program Working Conditions Professional office environment with some time spent in a manufacturing shop. Use of standard office equipment (computers, phones, copiers, and filing cabinets, etc.). Frequent presence on the manufacturing floor as well as field operations. Exposure to conditions, such as: dust, fumes, noise and high-degree varying seasonal temperatures.
    $62k-99k yearly est. 1d ago
  • Operational Excellence, Manager (Remote)

    North American Partners In Anesthesia 4.6company rating

    Remote job

    Sunrise,FL - USA Requirements The Manager of Operational Excellence will play a critical role in driving process improvement and leveraging analytics to maximize business value. This position will focus on enhancing operational efficiencies, reducing costs, and improving patient outcomes. The ideal candidate will possess strong analytical skills, a deep understanding of healthcare operations, and a passion for continuous improvement. PRIMARY RESPONSIBILITIES Lead and manage operational excellence initiatives to drive process improvement across the organization. Develop and implement strategies to enhance operational efficiency, reduce waste, and improve the quality of patient care. Utilize data analytics to identify trends, root causes, and opportunities for improvement. Monitor the effectiveness of implemented process changes using key performance indicators (KPIs). Develop and maintain documentation of processes, policies, and procedures. Present findings and recommendations to senior leadership to inform strategic decision-making. REQUIRED QUALIFICATIONS • 3-5 years of experience in process improvement, data analytics, and Lean methodologies. • Strong analytical skills with proficiency in data analysis tools and software (e.g., Excel, SQL, Power BI). • Intrinsic communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. • Detail-oriented with a strong focus on consistently delivering quality work product. • Bachelor's degree in healthcare administration, business administration, industrial engineering, or a related field. • Articulate and influential public speaker. DESIRED/PREFERRED QUALIFICATIONS • Microsoft Certified: Power BI Data Analyst Associate. • Microsoft Office Specialist: Microsoft Excel Expert. • Studies in data science, data analytics, and/or database management. TOTAL REWARDS: Generous benefits package, including: Paid Time Off Health, life, vision, dental, disability, and AD&D insurance Flexible Spending Accounts/Health Savings Accounts 401(k) Leadership and professional development opportunities EEO Statement North American Partners in Anesthesia is an equal opportunity employer.
    $55k-83k yearly est. Auto-Apply 56d ago
  • Operations Manager (Onsite - Washington, DC)

    Taskus 3.9company rating

    Remote job

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Operations Manager (Work Onsite at Washington, DC) What does an operations Manager do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we hire the best of the best, after all, we are a ridiculously good company, so we make sure our employees are top-notch. Come on now, we need your full attention because it's time to imagine what it's like to be an operations manager. Imagine yourself going to work with one thing on your mind: that in most companies, it's all about the KPIs but in TaskUs it's all about solving business problems through innovation. As you tackle your new tasks for the day, you know that it will all lead to one thing that your department believes in to provide the best possible customer experience to your clients. yourself Responsibilities: FTE Management responsible for managing the day-to-day business operations for roadside assistance managing a team of up to 50 FTE; reporting to the Vice President of Operations Advanced finance knowledge: Billing, invoicing. Responsible for managing TaskUs client relationships and being the POC on a day-to-day basis, providing them with updates in regards to performance, you will be responsible for presenting in business reviews (weekly, monthly, quarterly, and annually). You will work closely with your team leaders and teammates to ensure that they are equipped with the skills and knowledge necessary to succeed. Advanced Coaching Structure Manage shrinkage to meet company goals and expectations (10%) You are also responsible for making sure that KPIs are being met consistently and solving business problems through innovation (examples of KPIs: CSAT, AHT, Resolution rate, Shrinkage). We need someone who has the proven ability to scale operations, drive performance management, and foster employee retention. Teammate Engagement Planning & Execution Skills with and without a budget. You will be responsible for interviewing Team Leads. You will also promote department culture. Ability to multitask and manage multiple clients at the same time Ensure the accountability of the positions to which responsibilities have been delegated in the safety and health management system. Define and allocate the financial and technical resources and personnel necessary for the design, implementation, review, evaluation and improvement of prevention and control measures so that those responsible for occupational health and safety in the company can satisfactorily perform their duties. Adopt effective provisions for the management of hazards and risks of workers and/or contractors, equipment and facilities. Know and apply the actions described in the emergency plan. Client specific duties include: Point of contact for on-shift Roadside Assistance Team Escalations to assist in the following: Safely recovering autonomous vehicles; Towing of vehicles; Shuttle services Provide the highest level of communication between cross departments and the client; The Operations Manager will coordinate with the Learning Experience Team in improving development of our Roadside Assistance Team Apply safety procedures to any situation involving the rescue of a self-driving car. Focuses on safety and compliance including the real-time reporting of any accidents, and incidents encountered on the road, monitoring of road conditions, and following all applicable traffic laws Maintain TaskUs's high standard of safety with all employees inside and outside of the vehicle; Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust operations to changes in the environment; Be the deputy for technology by communicating courteously always with management and engineers Other duties as required. What we're looking for: Two plus years of managing supervisors with established KPI's One plus year of client management experience (nice to have) Bachelor's degree in business administration or management Excellent communication and presentation skills Job Expectations: We ask that Operations Managers have an open and flexible schedule - the hours of operations depend on the client's needs Competencies: Strategic Planning Process Improvement Resource Management Performance Metrics Team Leadership Client Relationship Risk Management Stakeholder Management Decision Making Communication Skills How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************
    $53k-95k yearly est. Auto-Apply 10d ago

Learn more about unit manager jobs