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Unit secretary jobs in Akron, OH - 307 jobs

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  • Receptionist

    Community Support Services 4.3company rating

    Unit secretary job in Akron, OH

    The Opportunity: We are seeking to hire a Receptionist to join our Health Center Administration. This individual will work in our main lobby, serving as the first person to greet clients, visitors, and family members. The Receptionist is responsible for checking these individuals in and notifying staff of their arrival. Our Receptionists are often the first people who agency visitors see - they reflect our mission of hope and recovery in their interactions with clients and visitors. What You'll Do: Maintain the registration process, including registering individuals when they arrive, notifying appropriate staff of the individual's arrival, and monitoring the flow of traffic. Operate a 21-line switchboard; receiving, screening, and routing telephone calls to appropriate staff. Schedule psychiatric appointments for clients and staff in online database (Credible), and notify appropriate staff about appointments. Generate the Appointment Checklists for the following day's psychiatric appointments. Update the Televox file for appointment reminders daily. Retrieve overnight messages and route these to appropriate staff or return calls as necessary. Maintain adequate supplies for the department, ordering additional supplies as needed. Maintain Aldi vouchers, client checks, and bus tickets. This position is full-time (40 hours a week) working normal business hours. What We're Looking For: High school diploma/GED required. A minimum of three years clerical support experience, showing skills in data entry, alphabetical sorting, and more. Basic switchboard/receptionist experience and scheduling experience preferred. Strong customer service skills. Excellent organizational, attention to detail and communication skills. Ability to work in a team environment. Commitment to confidentiality, following rules of HIPAA. Proficiency in Microsoft Outlook. Skill in managing time and meeting deadlines. Ability to work non-judgmentally with individuals whose behavior and belief systems are incongruent with that of society and/or your personal beliefs. About Us: For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area. What We Offer: Working within in a mission-driven, highly engaged environment A supportive, professional workplace with excellent resources Engaging, autonomous atmosphere Professional Development Assistance and Education Assistance Program Program-Site Eligibility for the Public Student Loan Forgiveness Program 401(k) with 5% employer contribution 10 paid holidays and 15+ days of PTO annually Health, Dental, and Vision insurance Subsidized membership to local YMCA branches Life insurance and short- and long-term disability Qualifications Company's website: ************* Company's Facebook page: https://www.facebook.com/103**********47/ Community Support Services is an equal opportunity employer utilizing affirmative action for veterans and candidates with disabilities.
    $23k-29k yearly est. 15d ago
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  • Unit Clerk

    Northeast Ohio Neighborhood 3.8company rating

    Unit secretary job in Cleveland, OH

    Under the general supervision of the Director of Nursing Affairs or Assistant Directors, the Unit Clerk assists with the organization and flow of patient care in the clinical area. The Unit Clerk is responsible for assisting with all basic tasks of the clinical department. This individual will answer telephones, take telephone messages, fax documents as needed, clinical tasking of messages and medication refills, arrange follow-up appointments, and other duties as requested. The Unit Clerk is not responsible for clinical responsibilities such as assisting provider with exam, waived testing, injections or medications. Education High school diploma or GED, some college preferred but not required. Must have flexibility to allow for work schedule at all NEON Health Center locations. Minimum Qualifications Must have flexibility to allow for work schedule at all NEON Health Center locations. Working knowledge of medical is preferred. One to two years of experience preferred, but not required. CPR Training Technical Skills Demonstrated knowledge and proficient in the use of Microsoft Office and Outlook. Ability to learn use of the Electronic Health Record (EHR) and Electronic Practice Management (EPM) systems.
    $33k-38k yearly est. Auto-Apply 60d+ ago
  • Front Desk Coordinator

    U.S. Oral Surgery Management

    Unit secretary job in Austintown, OH

    We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency. PRINCIPAL RESPONSIBILITIES AND DUTIES Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts. Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency. Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made. Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly. Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice. Experience in the dental field is REQUIRED MINIMUM QUALIFICATIONS Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency. Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole. Educational Background: Completion of high school or equivalent is required. Experience Preferred: Previous oral surgery, dental, or medical experience is preferred. Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions. Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment. Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience. Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members. Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice. ABOUT US ORAL SURGERY MANAGEMENT By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices. Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth. Passion for Patient Care Outstanding Results Winning Attitude Embracing Continuous Improvement Respect for Self and Others Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $26k-33k yearly est. 5d ago
  • Receptionist

    Newvista Behavioral Health 4.3company rating

    Unit secretary job in Canton, OH

    Job Address: 1223 Market Avenue North Canton, OH 44714 New Vista Health and Wellness is currently recruiting a Full Time Receptionist for Sunrise Vista, a premier Behavioral Health Hospital. THE ROLE: The position of Receptionist works to maintain a friendly and positive image for the center to callers, visitors, and guests through the responsibility of greeting and/or directing them. WHO WE ARE: The New Vista mission: Inspiring Hope, Restoring Peace of Mind, Healing Lives. At New Vista, our passionate and highly trained team of professionals inspires hope and delivers holistic care to those in need of behavioral health services in a contemporary and healing environment - one that is conducive to providing the life skills needed to regain stability and independence. With a blend of group therapy, clinical treatment, and unique surroundings, our beautiful healthcare centers provide a safe, serene, healing environment for adults and seniors with a variety of complex needs. COME JOIN OUR TEAM AS A RECEPTIONIST AT SUNRISE VISTA. PERKS AT WORK: Team Members enjoy a variety of perks in working with the NewVista brand company. We offer competitive market wages along with a full, robust package: Healthcare + Life Balance Medical Packages with Rx - 3 Choices Flexible Spending Accounts (FSA) Dependent Day Care Spending Accounts Health Spending Accounts (HSA) with a company match Dental Care Program - 2 choices Vision Plan Life Insurance Options Accidental Insurances Paid Time Off + Paid Holidays Employee Assistance Programs 401k with a Company Match Education + Leadership Development Up to $15,000 in Tuition Reimbursements OR Student Loan forgiveness Mentoring + Trainer Opportunities through our Horizon Mentorship Program Growth in Director and CEO positions through our Horizon Leadership Program Handle with Care Trainer - Certifications Recognition + Rewards On the spot recognition Prizes Team Member of the Quarter Team Member of the Year Monthly Celebrations Team Member Recognition Cards JOB REQUIREMENTS: High School diploma or GED required Previous receptionist experience required Prior work/life experiences, preferably in a healthcare setting. JOB RESPONSIBILITIES: Answer telephone, determine nature of call, and direct caller to appropriate individual or department Take accurate messages when personnel are unavailable and ensure accurate delivery Operate paging/telephone system as required Greet and direct visitors to the appropriate personnel Provide administrative support as assigned Perform other related activities as assigned or requested. Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards. Qualified candidates, please apply now for a chance to join an outstanding team as we Inspire Hope, Restore Peace of Mind, and Heal Lives.
    $22k-29k yearly est. Auto-Apply 60d+ ago
  • Front Desk Specialist - Full benefits, 401k, pet insurance, national growth opportunities!

    Tallmadge Eye Care

    Unit secretary job in Tallmadge, OH

    Company: Novus Clinic Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Tallmadge, OH Hours: Monday 8:30 AM - 5:00 PM Tuesday 8:30 AM - 7:00 PM Wednesday 8:30 AM - 2:00 PM Thursday 8:30 AM - 6:00 PM Friday 8:30 AM - 5:00 PM Saturday 8:00 AM - 2:00 PM - rotating Saturdays! SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager QUALIFICATIONS Ability to interact with all levels of employees in a courteous, professional manner at all times Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off and Paid Holidays Paid Maternity Leave Optical Education Reimbursement Competitive Base Pay If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $26k-33k yearly est. Auto-Apply 5d ago
  • Medical Office Front Desk Receptionist

    One Health Ohio 4.3company rating

    Unit secretary job in Youngstown, OH

    Join Our Team as a Front Desk Receptionist! Why Work With Us? At One Health Ohio, we believe in fostering a positive work environment that prioritizes our team and our patients. Enjoy competitive benefits and a supportive workplace where your contributions truly matter! Benefits: * PTO and Paid Holidays * No nights or weekends! * Optional Medical, dental and vision plans * 401(k) retirement plan * Company-paid life insurance with/AD&D benefit * Company-paid long-term disability plan * Optional life insurance and short-term disability plan * Optional Critical Illness Plan * Optional Accident Insurance Plan Essential Duties / Essential Job Functions: * Provide exceptional customer service to patients, visitors, and ONE Health Ohio staff * Handle all calls in a timely and professional manner. * Checking patients in and out using proper procedures and addressing all questions the patient may have. * Completing new patient profiles. * Verify patient's insurance information in the EHR. * Verify household income before placing a patient on a sliding fee scale. * Maintain patient accounts by obtaining, recording, and updating personal and financial information. * Optimize patients' satisfaction, provider time, and treatment room utilization by maintaining the computerized appointment calendar. * Inform patients of ONE Health Ohio's policies and procedures regarding billing, payment of fees, sliding fee schedules, and payment options. * Collect applicable patient fees at the time of service. * Set up follow-up appointments and providing the patient their patient plans. * Reconcile the nightly deposit as per policy. * Maintain a safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols. * Other duties as assigned Required Skills/Abilities: * Ability to maintain confidentiality * Preset a positive and professional attitude * Planning and organizational skills * Proficient in Microsoft Office (Word, Excel, Outlook) * Ability to identify problems and to propose feasible solutions * Ability to maintain accurate records * Ability to enter and maintain data in various company software programs. * Knowledge of company's policies and procedures. * Knowledge of modern office equipment, troubleshooting, practices, and procedures. * Interpersonal/human relations skills * Proficient telephone skills * Time Management * Attention to detail Education and Experience: * High school diploma or equivalent * Patient check-in/out * Completing new patient profiles * Insurance information verification * Sliding fee scale competency * Healthcare experience desired * NextGen experience desired * CPR or ability to obtain Physical Requirements * Sitting in a normal seated position for extended periods of time * Reaching by extending hand(s) or arm(s) in any direction * Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard * Communication skills using the spoken word * Ability to see within normal parameters and hear within normal range * Ability to move about NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Employee is able to work at any OHO locations deemed necessary by OHO.
    $29k-36k yearly est. 15d ago
  • Ward Clerk

    PACS

    Unit secretary job in Highland Hills, OH

    Highland Hills Post Acute is a 200-bed post-acute care facility located at 1105 Perry Highway, Pittsburgh. Our dedicated staff members are ready to welcome you to our team. Here, we believe that showing appreciation is key in creating an environment where our staff members feel valued and seen. In a world full of handshakes, we're a high five! What we offer: * $17/hr. * PTO for your birthday * gym, activity, and weight loss program discounts * employee appreciation events & prizes monthly * health, dental, vision, 401k w/ match, & more Successful candidates will have the following: * experience as a ward clerk in a skilled nursing or rehab facility * excellent organizational skills * strong computer skills Your day to day: You'll get our nursing stations organized and streamlined. You'll schedule appointments for our residents and scan documents. You'll work under supervision of our DON to ensure compliance with current state, federal, and local standards. More about us: As a member of the PACS network, you'll be part of America's fastest-growing network of post-acute care facilities. We pride ourselves on redefining healthcare through love, excellence, trust, accountability, mutual respect, and fun. Dream of pursuing a degree or specialty? We want to hear about it! Be sure to share your goals with us as we value helping our staff members grow.
    $17 hourly Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Nivea Hospitality

    Unit secretary job in Brunswick, OH

    Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at Brunswick Comfort Suites About the Hotel: The Brunswick Comfort Suites is an all-suite property, committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 71 in Medina County. Essential Job Functions: 1. ** Check-in and Check-out** : Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure. 2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests. 3. **Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services. 4. **Handling Guest Concerns** : If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction. 5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy. 6. **Safety and Security** : Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures 7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system. 8. **Administrative Tasks** : Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory. 9. **Communication** : Effective communication is key in this role , as front desk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately. 10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay. Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details. ** Must be available to work weekends and evenings. Plus we offer various Bonus Progams. Job Type: Part-time or full time Schedule: 8 hour shift Work Location: In person
    $25k-32k yearly est. 60d+ ago
  • Lead Medical Receptionist - Medina

    Apex Dermatology and Skin Surgery Center LLC

    Unit secretary job in Medina, OH

    Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking a talented and motivated Lead Medical Receptionist to provide front-office support and ensure smooth patient flow throughout the clinic. This role includes greeting and checking in patients, managing appointment scheduling, handling insurance verification, processing payments, and assisting with administrative tasks that support clinical operations. The ideal candidate demonstrates strong communication skills, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment while maintaining professionalism and compassion in every patient interaction. Schedule Full-time, Monday through Friday [40 hours per week] Occasional Saturday Mornings Essential Functions Answer incoming calls with professionalism, courtesy, and consistent phone etiquette. Maintain knowledge of insurance plans, terminology, and verification processes. Provide exceptional customer service while greeting, checking in, and assisting patients. Assist Medical Assistants with patient-related phone calls and follow-up tasks. Schedule appointments in person, via phone, or email while optimizing provider time and patient satisfaction. Maintain and update patient accounts, including personal and financial information. Record and collect payments; process third-party claims; and follow revenue procedures accurately. Ensure confidentiality and protection of all patient information. Follow established policies and procedures and alert leadership to needed changes. Maintain a clean, welcoming, and calming reception area to reduce patient anxiety. Support team operations and contribute to collective goals. Monitor office supply levels, anticipate needs, and place orders as required. Keep reception and waiting areas cleaned, organized, and patient-ready. Manage daily schedule accuracy, including scrubbing the schedule, monitoring the wait list, and maintaining follow-up lists. Enter insurance data with accuracy and without errors. Call and document communication with patients who cancel or no-show. Verify patient insurance coverage with accuracy. Balance and close out collections at end of day. Use EMR systems, including ECW; perform scanning, data entry, and spreadsheet tracking. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Flexibility and adaptability Customer service mindset with professionalism and patient focus Excellent time management and organizational skills Attention to detail and accuracy Proficiency in basic computer applications and scheduling systems Knowledge of medical terminology Word processing and data entry skills Bachelor's degree or equivalent experience in a relevant field preferred 2+ years of experience as a Medical Receptionist is a must (dermatology experience is a plus!) Certification as a Medical Receptionist preferred, or willingness to obtain certification Career Growth Opportunities Motivated Medical Receptionists may pursue: Transition into a Medical Assistant role with training and certification support Front Office Coordinator positions Cross-training in scheduling, billing, or insurance verification Patient Services or Administrative Specialist roles Opportunities to grow into supervisory or office management positions over time Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and a commitment to exceptional patient care. Physical Requirements & Work Environment Prolonged periods of sitting at a desk and working on a computer, with frequent standing, walking, and movement within the office Manual dexterity for typing, data entry, and handling office equipment Ability to speak clearly, hear callers, and interact with patients in person Visual acuity sufficient to read patient information and EMR screens Ability to occasionally lift up to 20 pounds (e.g., office supplies) Work performed in a professional medical office setting with regular interaction with patients, providers, and staff Fast-paced environment requiring multitasking, attention to detail, and calm communication Exposure to cleaning supplies, office equipment, and moderate noise levels Must adhere to all health and safety policies, including infection control standards Apex Skin Culture Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care. Employee Health & Safety Requirements: All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information. Equal Employment Opportunity Statement: Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $26k-33k yearly est. Auto-Apply 5d ago
  • Dental Front Office

    Keefe General Dentistry LLC

    Unit secretary job in Massillon, OH

    Job Description We are looking to add a full time team member to our office that can multitask and help out in all aspects of the team environment. We are a private practice that offers comprehensive care to our patients. We welcome all experience levels to apply and can adapt the role to fit the right person. Pay and hours can be negotiated as well based on experience and ability. We have an upbeat team atmosphere and want to keep up with the growth our practice is experiencing. Duties for our Dental Front Office Include: Welcome patients in the dental office Prepare patients for treatments or checkups ensuring their comfort Help with processing claims and payment Audit and ensure chart and documentation accuracy Help with office protocol and mini systems Answer phones and schedule patients Skills: General Practice Open Dental 3Shape Dexis Benefits: 401k PTO Bonuses
    $26k-33k yearly est. 28d ago
  • Medical Receptionist

    Revel Staffing

    Unit secretary job in Cleveland, OH

    A confidential and rapidly growing healthcare organization is seeking a professional, compassionate Medical Receptionist to join our patient -focused team. This role serves as the first point of contact for patients and plays a vital part in ensuring a smooth, efficient, and welcoming experience in a fast -paced clinic environment. Why Join Us Competitive hourly pay Supportive, team -oriented culture Opportunities for growth and cross -training Meaningful work that directly impacts patient care Stable schedule and long -term career potential Key Responsibilities Greet patients and provide exceptional customer service throughout the visit Manage check -in and check -out processes with accuracy and professionalism Answer phones and route messages using proper medical/office etiquette Verify insurance coverage and update patient demographics Collect payments, copays, and outstanding balances Enter and update patient information in the EMR system Scan, upload, and organize patient documents and clinical records Maintain confidentiality and comply with all HIPAA and OSHA standards Keep the front desk, lobby, and patient areas clean and organized Collaborate with clinical and administrative staff to support workflow and patient care Qualifications High School diploma or equivalent MediClear or equivalent HIPAA certification required Minimum 1 year of customer service experience (medical office preferred) Strong computer skills; ability to learn EMR systems Excellent communication, multitasking, and organizational skills Ability to work in a fast -paced environment with high accuracy Preferred Skills Familiarity with medical terminology Experience in an urgent care or outpatient setting Positive attitude, team -oriented mindset, and strong attention to detail
    $26k-33k yearly est. 60d+ ago
  • Medical Receptionist

    American Family Care Mentor 3.8company rating

    Unit secretary job in Mentor, OH

    Benefits/Perks Great work environment Flexible scheduling Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Answering phones with kindness and care. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $23k-28k yearly est. Auto-Apply 60d+ ago
  • Receptionist/Cashier

    Tim Lally Chevrolet 3.3company rating

    Unit secretary job in Warrensville Heights, OH

    Job Description About Us Here at Tim Lally Chevrolet, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through bonus and commission programs. Join the Cleveland area's fastest growing Chevy dealership! We are a family-owned single-point store that is going on 100 years in business. We know our employees are what makes the difference at Tim Lally Chevrolet! Benefits 401(K) Plan Medical Plan Dental Plan Vision Plan Promote from within Paid Time Off Holiday Pay In House Training Discount programs Responsibilities Answer dealership group phones, greet and receive prospects and customers Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson Work cooperatively with the sales/service and other internal teams Communicate with callers and visitors in a professional, friendly, and efficient manner Type emails and take accurate phone messages Assist in scheduling and confirming sales/service appointments Cashiering customers in service Scanning documents into data base for dealership access Other duties as assigned Qualifications Excellent listening/communication skills, outgoing and positive personality Punctual nature and ability to handle schedule flexibility and dynamic work environment Professional appearance and eager to improve on all aspects Valid driver's license and clean driving record Availability that includes Saturday's is a MUST We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $23k-26k yearly est. 31d ago
  • Receptionist Part Time M,W,F, 4:30-6 Saturdays 10-4:00

    Continuing Healthcare of Niles 3.9company rating

    Unit secretary job in Niles, OH

    Job Description This is a great time to consider joining Continuing Healthcare Solutions as Receptionist! Now offering the best opportunities in long-term care for ourreceptionist. We care about our receptionist and think you will agree when you hear what we have to offer. Continuing Healthcare Solutions is the "Employer of Choice" in our industry, and we invite you to come join us where you will enjoy a great work environment as a Receptionist and be appreciated for your hard work and dedication to the residents we serve. CHS is not just another long-term care company, we're an employee-owned company (ESOP!), meaning you are an owner and stakeholder in our collective growth and success. We believe in empowering our team, providing exceptional care to our residents, and being an industry leader throughout the communities we serve. Retrieves messages from voice mail and forwards to appropriate personnel. Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Answers questions about organization and provides callers with address, directions, and other information. Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Monitors visitor access, issues passes, and personal protective equipment when required. Maintains daily Status Log. Receives, sorts, and routes mail, and maintains and routes publications when required. Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary. Ensures security of lobby/reception area. Performs other clerical duties as assigned. Maintain resident funds/cigarettes. Benefits: FREE Healthcare Insurance Perfect Attendance Bonus - Paid Bi-Weekly Daily Pay Available Annual Retention Bonus 401K with Employer Match after 30 days of employment Telemedicine Pet Insurance Cell Phone Discounts Christmas Club Savings Account Paid Holidays Paid Time Off PTO Donation Policy Service Award Program/Employee Recognition Program Tuition Reimbursement Program New Wage Scale (Call for Details) Generous Shift Differentials and much more…
    $23k-29k yearly est. 5d ago
  • Front Desk Coordinator

    Treatment Plan Coordinator In Orchard Park, New York

    Unit secretary job in Middleburg Heights, OH

    Front Desk Coordinator “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Smiling from Open to Close Monday through Friday Responsibilities Skills Required to Make a Great “Impression” on Our Team Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments. Explains procedures and/or services to patients using dental knowledge. Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate. Tracks appointments due to no-shows, cancellations, and late arrivals Qualifications So How Can You “Fill” This Role? High School Diploma or equivalent (Associate's degree preferred) 1-5 years of customer service, insurance, or dental experience preferred Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed “Brace” Yourself… It only Gets Better Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us Comprehensive benefits package, including 401k Constant opportunities for career growth and continuing education An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG3 We can recommend jobs specifically for you! Click here to get started.
    $26k-33k yearly est. Auto-Apply 60d+ ago
  • Medical Office Specialist

    Neighborhood Family Practice Community Health Centers

    Unit secretary job in Cleveland, OH

    JOB CONTENT ) * Responsible for all patient support services conducted in the front office. Essential duties and responsibilities which must be performed in order to carry out the summarized above: (The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.) * Greets patients and visitors in a prompt, courteous, and helpful manner. * Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner. * Responsible for accurate and timely scheduling and registration. * Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage. * Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily. * Educate patients on options available for all patients eligible for financial assistance. * Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons. * Follows office policies and procedures for your department as well as the organization. * Maintains work area and lobby in a neat and orderly manner. * Effectively communicates with providers or other departments. * Responds to emergency calls and uses overhead paging system according to procedure. * Coordinates patient transportation for scheduled patients with need. * Calls and confirms patient appointments as needed. * Makes outreach calls to patients for care and quality team as needed. * Participates in educational activities or training sessions as appropriate. * Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation. * Handles faxes and copying as requested.
    $26k-33k yearly est. 52d ago
  • Medical Office Specialist

    Neighborhood Family Practice

    Unit secretary job in Cleveland, OH

    JOB CONTENT ) Responsible for all patient support services conducted in the front office. Essential duties and responsibilities which must be performed in order to carry out the summarized above: (The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.) Greets patients and visitors in a prompt, courteous, and helpful manner. Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner. Responsible for accurate and timely scheduling and registration. Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage. Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily. Educate patients on options available for all patients eligible for financial assistance. Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons. Follows office policies and procedures for your department as well as the organization. Maintains work area and lobby in a neat and orderly manner. Effectively communicates with providers or other departments. Responds to emergency calls and uses overhead paging system according to procedure. Coordinates patient transportation for scheduled patients with need. Calls and confirms patient appointments as needed. Makes outreach calls to patients for care and quality team as needed. Participates in educational activities or training sessions as appropriate. Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation. Handles faxes and copying as requested. Qualifications Qualifications: Specific knowledge, training or skills required to perform the duties of this position. Specific concepts, courses, training programs or required certifications: (To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) High school diploma or GED. Computer proficiency: Microsoft Office Suite and EPIC EMR knowledge preferred. Ability to establish and maintain effective working relationships with staff, patients and the public. Ability to read and understand oral and written instructions. Ability to follow written policies and procedures. Ability to work independently. Understands and initiates a team work approach when appropriate. Knowledge of medical insurance preferred. Ability to operate fax machine and photocopier. Ability to sort and file materials correctly by alphabetical or numeric system. Desire to deliver quality work and the ability to accept a high level of responsibility. Dedication to maintaining confidentiality of all patient records. Ability to multi-task in a stressful environment. Ability to speak clearly and concisely with a pleasant telephone voice. Strong organizational qualities. Ability to communicate in English and Spanish preferred. Valid Ohio driver's license and insurance. Essential Physical Demands and Working Environment: (The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Ability to see, communicate, hear and utilize electronic communication devices. Office work environment. Occasional evening or weekend work. Previous experience that is necessary background to qualify for this position: At least 1-year work experience in a medical office setting preferred. REPORTS TO AND EVALUATED BY: Manager of Patient Services, Site Manager
    $26k-33k yearly est. 14d ago
  • Front Office Assistant (Receptionist)

    Axess Family Services

    Unit secretary job in Warren, OH

    $17.00/hour Full Time (40 hours/week) To support Valley Health Services with daily operations. Greet and/or assist clients and visitors of the agency. Answer phones and direct calls appropriately. ESSENTIAL RESPONSIBILITIES: 1. Answer phone promptly in a professional and courteous manner and accurately obtain necessary information to route calls appropriately. 2. Ensure that all required intake, financial and clinical forms are obtained at client's first appointment. 3. Check clients in upon arrival for appointments; accurately record any client missed/cancelled appointments. 4. At each client visit: • Have client fill out client information form • Collect co-pay/insurance deductible from client 5. Interact courteously with clients and visitors at all times and make every reasonable effort to respond to their concerns and requests as efficiently as possible. 6. Ensure that clinical information is released to outside agencies and individuals only upon receipt of an authorization from the client or legal guardian which meets the standards of F&CS. Upload the Release of Information to the client's electronic record. 7. Maintain current knowledge of all applicable FCS policies/procedures and function according to these standards. 8. Comply with COA regulations, federal and state requirements, and educational/certification/registry requirements. 9. Other duties as assigned. Requirements QUALIFICATIONS: Must be able to meet agency requirements for criminal back ground check MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: High school diploma or GED preferred. MINIMUM EXPERIENCE REQUIREMENTS: Prior clerical experience preferred. Salary Description 15.00
    $17 hourly 3d ago
  • Front Desk Receptionist

    Nivea Hospitality

    Unit secretary job in Brunswick, OH

    Job DescriptionJoin our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at Brunswick Comfort Suites About the Hotel: The Brunswick Comfort Suites is an all-suite property, committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 71 in Medina County. Essential Job Functions: 1. ** Check-in and Check-out** : Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure. 2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests. 3. **Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services. 4. **Handling Guest Concerns** : If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction. 5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy. 6. **Safety and Security** : Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures 7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system. 8. **Administrative Tasks** : Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory. 9. **Communication** : Effective communication is key in this role , as front desk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately. 10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay. Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details. ** Must be available to work weekends and evenings. Plus we offer various Bonus Progams. Job Type: Part-time or full time Schedule: 8 hour shift Work Location: In person
    $25k-32k yearly est. 9d ago
  • Medical Office Specialist

    Neighborhood Family Practice Community Health Centers

    Unit secretary job in Lakewood, OH

    JOB CONTENT ) * Responsible for all patient support services conducted in the front office. Essential duties and responsibilities which must be performed in order to carry out the summarized above: (The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.) * Greets patients and visitors in a prompt, courteous, and helpful manner. * Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner. * Responsible for accurate and timely scheduling and registration. * Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage. * Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily. * Educate patients on options available for all patients eligible for financial assistance. * Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons. * Follows office policies and procedures for your department as well as the organization. * Maintains work area and lobby in a neat and orderly manner. * Effectively communicates with providers or other departments. * Responds to emergency calls and uses overhead paging system according to procedure. * Coordinates patient transportation for scheduled patients with need. * Calls and confirms patient appointments as needed. * Makes outreach calls to patients for care and quality team as needed. * Participates in educational activities or training sessions as appropriate. * Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation. * Handles faxes and copying as requested.
    $26k-33k yearly est. 52d ago

Learn more about unit secretary jobs

How much does a unit secretary earn in Akron, OH?

The average unit secretary in Akron, OH earns between $23,000 and $39,000 annually. This compares to the national average unit secretary range of $25,000 to $40,000.

Average unit secretary salary in Akron, OH

$30,000

What are the biggest employers of Unit Secretaries in Akron, OH?

The biggest employers of Unit Secretaries in Akron, OH are:
  1. Summa Health
  2. Bon Secours Community Hospital
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