Receptionist
Unit secretary job in Baltimore, MD
Onsite | Baltimore County, MD
Are you a warm, polished, and professional people-person who thrives in a fast-paced, high-touch environment? A top-tier organization in Baltimore County is seeking a Receptionist who will be the face of the company-welcoming high-profile clients and creating a seamless, five-star experience from the moment they walk through the door.
What You'll Do:
Greet and assist clients, guests, and staff with a friendly, professional demeanor
Manage a busy front desk with grace and efficiency
Handle incoming calls, emails, and visitor inquiries with discretion and care
Coordinate meeting room schedules and ensure spaces are guest-ready
Support administrative tasks and collaborate with internal teams to ensure smooth daily operations
Go above and beyond to anticipate client needs and deliver exceptional service
What You Bring:
A naturally personable, engaging, and polished presence
2+ years of experience in a front desk, hospitality, or client-facing role
Strong communication and organizational skills
Ability to multitask and remain calm under pressure
A proactive mindset and a passion for creating memorable experiences
Perks & Benefits:
Salary: $40,000-$45,000
Comprehensive health, dental, and vision insurance
Generous PTO and paid holidays
401(k) with company match
Wellness programs, employee appreciation events, and more
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Unit Care Coordinator (Registered Nurse/RN)
Unit secretary job in Washington, DC
The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
Nursing diploma (associate's or bachelor's degree in nursing)
Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment.
One (1) year geriatric nursing experience preferred
CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.
Specific Job Requirements
Advanced knowledge in field of practice
Make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care's
Code of Conduct
and completes mandatory
Code of Conduct
and other appropriate compliance training
Essential Functions
Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor
Chart appropriately, accurately, and in a timely manner
Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being
Accurately prepare and administer medication as ordered by a physician
Respond in a leadership capacity to emergency situations related to patient and staff safety
Coordinate patient care plans and services
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language
An Equal Opportunity Employer
Administrative Receptionist | Temp-to-Hire
Unit secretary job in Washington, DC
The Ford Agency is actively recruiting for an Administrative Receptionist to work with one of the area's leading economic and strategy consulting firms. This individual will serve as the gatekeeper for the office, greeting all guests and ensuring the front desk operations are running smoothly. The successful candidate will be able to seamlessly direct traffic from a central hub and juggle the multiple priorities of a busy front desk. This is a temp-to-hire role and is available immediately.
Responsibilities Include:
Receive and direct incoming guests and telephone calls
Handle all deliveries, prepare FedEx labels, and file mail to correct location
Ensure office is fully supplied, stocked, and organized
Assisting various teams with administrative projects
Qualifications Include:
Bachelor's Degree
Friendly demeanor and excellent communications skills
Customer service attitude
Ability to work independently with good judgement
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
To see more positions available through The Ford Agency, please check out our website at ********************
Medical Secretary - Transitional Clinic
Unit secretary job in Bel Air, MD
University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience. A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.
Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County.
University of Maryland Upper Chesapeake Health owns and operates:
University of Maryland Harford Memorial Hospital (UM HMH), Havre de Grace, MD
University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD
The Upper Chesapeake Health Foundation, Bel Air, MD
The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD
The Senator Bob Hooper House, Forest Hill, MD
Job Description
The transitional clinic oversees several practices that work to assist pts receive care in the right setting.
Under the supervision of the director, assists in clerical support functions, maintains departmental records and files, prepares documents and correspondence, organizes inventory of office supplies and forms, and designs forms, graphs, etc. Assists with chart documentation. Assists with patient scheduling, registration and insurance.
Assists physician or clinical staff with all facets of preparing for patient visits or processing post visit documentation. Assures completion of Consent to Treat, HIPAA and other forms as appropriate.
Responds to telephone inquiries from patients, physician offices and payers in an accurate and courteous manner.
Confirms appointments, explains any pre-visit instructions as directed by the MD, RN, or NP. Ensures appropriate patient information, labs, and testing are obtained for Center visits. Facilitates physician orders for testing, works with Schedule First to schedule tests ordered by the physician(s) or NP.
Establishes and maintains a good rapport with patients, families, visitors and referral sources, assists with phone calls; monitors patients in waiting area to ensure maximal comfort and safety.
Facilitates communication with patients and referral sources regarding the services.
Mails communication to patients and referral sources including but not limited to appointment letters, introductory letters, pre-visit assessments, etc.
Performs pre-registration & registration functions accurately and efficiently to reduce errors for billing, medical records, and other subsystems that use this data. Takes responsibility for making corrections to accounts when appropriate.
Obtains, completes and follows up on all necessary paper work in an accurate and timely manner. Maintains Center records and files, scans documentation into patient records.
Performs patient check-out and arranges schedules any necessary testing and appointments, assures patient has needed scripts for testing, and transcribes any orders that have been written by providers in the EMR or paper chart.
Informs patients of financial obligation when appropriate.
Informs supervisor on a daily basis of any problems resolved or needing immediate attention to keep system running smoothly and to avoid errors.
Monitors supply inventory in the area and orders front office supplies.
Assists with tracking patients who have not kept appointments by calling patients and rescheduling as appropriate.
Maintains neatness of office and waiting area.
Maintains high personal standards for customer satisfaction, productivity, learning, cooperation, responsiveness, communication and optimism.
Participates in performance improvement/Culture of Excellence activities to improve service and interdepartmental communications.
Performs other duties as assigned.
Skills & Abilities:
Handle multiple tasks simultaneously
Communicate effectively with patients, medical staff and team members
Adapt hours of availability to variable and changing needs of the Center
Maintain confidentiality with patients and team member information
Communicate effectively, orally and in writing
Answer phones
Work independently and take initiative in achieving Center's goals.
Demonstrated skills in:
computer literacy to include word processing, database and spreadsheets in Microsoft Office Professional software;
customer service;
attention to detail with follow-through; and
strong organizational skills.
Qualifications
Work Orientation & Experience:
2-3 years' experience in a medical office or related setting with computer experience; general knowledge of medical terminology.
EMR (EPIC) experience preferred.
Education & Training:
High school diploma or equivalency.
AA degree in Business or healthcare administration preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation
Full-Time; Days M-F (8am-4:30pm)
Pay Range: $17-$22.80/hr.
Other Compensation (if applicable):
Review the 2024-2025 UMMS Benefits Guide
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
Front Desk Coordinator
Unit secretary job in Arlington, VA
A rapidly growing organization is searching for a Front Desk Administrator. This team is looking for an energetic and organized person to assist at the front desk with scheduling operations and promoting a warm and inviting environment.
Duties:
Answering a multi-line phone system
Scheduling appointments
Greeting visitors
Checking patients in and out for appointments
Calendar management
Requirements:
Completed Bachelor's Degree
Strong attention-to-detail and organizational skills
Tech-savvy and proficient in MS Office, and social media platforms
Confident interactive with patients over the phone
Friendly, energetic warm, and welcoming demeanor
Strong verbal and written communication skills
Proactive, creative, and able to think outside the box
Unit Secretary
Unit secretary job in Baltimore, MD
About the Job Provides administrative and clerical support on a patient-centered care unit or department. Facilitates communication and contributes to patient care. Greets the physician and other health care personnel on arrival to the unit and assists in expediting the processes of patient care. Acts as a receptionist for visitors and others health care personnel and serves as a central contact for telephone calls and distribution point for paperwork laboratory and test results.
Primary Duties and Responsibilities
Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.Accurately transcribes orders and notifies appropriate nurse in a timely manner.Acknowledges physicians and other healthcare providers' arrival on the unit and assists them as requested. Notifies the RN/LPN of the patient's arrival the MD arrival and/or other healthcare personnel on the unit.Answers and makes telephone calls responds to intercom e-mail identifies emergency messages directs information to the appropriate personnel and as directed by RN/SW/MD makes appointments at outside agencies Communicates patient information to the registered nurse in a timely manner. Reports actual and potential problems concerning patients families staff and other departments to the Registered Nurse.Compiles and maintains unit statistics regarding admissions discharges and transfers per unit policy.Expedites the patient admission transfer and discharge process performing bed control functions following hospital policy procedures and guidelines.Greets and orients patients family and significant others to the patient care unit and the patient room as appropriate following the admission procedure. Assures readily available hospital/unit based admission packets/booklet. Maintains patient privacy and confidentiality.Maintains accurate up-to-date inventory of patient forms on the unit and assures forms are readily available for all healthcare providers. Communicates needs and as appropriate orders unit based supplies.Participates in multi-disciplinary quality and service improvement teams unit based/hospital committees and represents the department and hospital in community outreach efforts.Performs clerical duties to maintain the patient's medical record according to medical record policy. Assembles and copies charts and forms assuring that charts contain necessary forms. Performs data entry chart preparation chart thinning filing flagging orders and photocopying according to policy. Prepares the medical record for patient admission transfer and discharge. Assures unit-based order sets clinical pathways and care guidelines are part of the chart order as appropriate. Demonstrates proficiency with faxing scanning use of PC printer nurse-call system and telephones. Assists in care and maintenance of departmental equipment.Maintains inventory of necessary supplies as directed. Reports unit equipment that is malfunctioning or defective to appropriate personnel.Responds to questions from MD's other healthcare providers patient families and significant others in a prompt courteous positive and knowledgeable manner and refers to appropriate personnel.Validates diet with nurse and the catering associate. As directed attends to comfort needs of patient such as filling pitchers and obtaining extra pillows or blankets. Assists with transport of specimens equipment and supplies as appropriate. May assists with tray set ups collection and recording of intake/ output.Maintains patient privacy and confidentiality as directed by HIPPA regulations.May assist with environmental services support such as trash removal and keeping area tidy. Minimal Qualifications
Education
* High School Diploma or GED required or
* knowledge of medical terminology. required
Experience
* Less than 1 year 6 months unit secretary registration or medical records preferred or
* Related clerical experience in a health care setting preferred
Licenses and Certifications
* Completion of an approved Unit Secretary curriculum or equivalent experience as registration or medical records assistant in a health care setting preferred
Knowledge Skills and Abilities
* Basic computer skills.
* Verbal and written communication skills.
* Ability to operate standard office equipment.
This position has a hiring range of
USD $18.00 - USD $29.74 /Hr.
Unit Secretary - Evening/Night (Rotating Weekends)
Unit secretary job in Washington, DC
About the Job Performs a variety of clerical support activities for a nursing unit. Ensures the timely efficient and organized flow of operations for the assigned nursing station/area. Primary Duties and Responsibilities Greets patients visitors and/or physicians and provides appropriate assistance. Answers incoming telephone calls to the unit including STATS relaying information as appropriate. Responds to or relays patient call system requests and other alarms as needed. Responds to standard Telemetry phone (as applicable) and relays message as needed. Uses the brown phone during outage. Pages doctors and other disciplines as needed. Monitors and responds to requests for ingress and egress for units with locked access controls.Facilitates and prepares for MedConnect Downtime. Faxes orders to pharmacy and other appropriate areas such as dietary and radiology. Transcribes orders to Kardex; prepares MAR and ensures MC downtime forms are complete and ready.Enters/updates unit charges into the computer as applicable such as laboratory tests dietary orders etc. Faxes physician paper orders to the Pharmacy as needed.Knows basic equipment (printer copier) troubleshooting procedures. Reports to and follows up with BioMed (or outside company) for any repair needs.Initiates and completes clerical functions regarding the admission discharge and transfer of patients. Coordinates with the Resource nurse and the primary nurses of patients accordingly.Initiates and follows up on requests such as work order requests (engineering electric carpentry IT etc.).Files hard copies such as face sheets and paper orders in the appropriate patient medical chart. Thins patient medical chart prepares new chart and facilitates discharged patient's chart to Health Information Management (HIM) department.Assists in maintaining unit supplies/equipment by monitoring inventory levels ordering supplies and completing appropriate logs. Maintains unit device inventories as applicable such as telemetry boxes associates' work phones locators handheld devices WOWs. Checks and ensures appropriate unit par items such as O2 tanks chair alarms etc. as applicable. Knows how to manage the Logi-D supply system.Uses different electronic systems appropriate for a unit secretary such as MedConnect the Nurse Call system Teletracking PeopleSoft Office Depot. MedConnect - Enters/adds non-clinical orders such as equipments (beds and medical supplies). Determines new orders for review and alerts nurse (discharges stat orders etc.). Runs reports on different quality indicators such as fall risk patients central lines foley catheters flu vaccine etc. Nurse Call - Enters patient-nurse and PCT assignment. Ensures all staff are logged in. Answers consoles and relays message. Checks associates' work phone every shift and assigns to staff. Updates assignments as needed. Teletracking - Checks assignments and admissions/transfers and relays updates to resource as needed. Enters requests such as bed requests transport and item requests. PeopleSoft/Office Depot - Orders unit supply needs for supervisor's approval.Cross-covers for other nursing units and gives report to on-coming Unit Secretary or nursing associates at completion of assigned shift. Coordinates with the Resource nurse of the cross-covering unit.Maintains a clean organized and efficient work station. Distributes patient mail messages flowers etc. Maintains and coordinates clearing of unit hallways such as beds for pick-up commodes to dirty room calls DES as needed.Assists with the orientation and training of new unit secretaries to the unit as directed.Maintains daily census/nursing assignment boards and/or nursing assignment information sheets. Posts and updates assignment boards for physicians APPs Respiratory Therapist IV Therapist and other ancillary associates. Minimal Qualifications
Education
* High School Diploma or GED required
* May require up to l year of technical or other specialized training such as the unit secretary training program at WHC.
Experience
* 6 to 12 months hospital or clerical experience demonstrating good working familiarity with typing/computer keyboarding and medical terminology familiarity required
Knowledge Skills and Abilities
* Requires the ability to read and write; and knowledge of grammar and arithmetic including fractions and decimals.
* May require the use of standard office/medical equipment (i.e. typewriter personal computer data terminal on-line printer calculator telephone facsimile copier sterilizing equipment blood pressure cuff or tables); the preparation comparison or checking of reports records and related data; and basic use of formulas charts tables drawings and knowledge of their application.
This position has a hiring range of
USD $19.93 - USD $29.98 /Hr.
General Summary of Position
Performs a variety of clerical support activities for a nursing unit. Ensures the timely efficient and organized flow of operations for the assigned nursing station/area.
Primary Duties and Responsibilities
Greets patients visitors and/or physicians and provides appropriate assistance. Answers incoming telephone calls to the unit including STATS relaying information as appropriate. Responds to or relays patient call system requests and other alarms as needed. Responds to standard Telemetry phone (as applicable) and relays message as needed. Uses the brown phone during outage. Pages doctors and other disciplines as needed. Monitors and responds to requests for ingress and egress for units with locked access controls.Facilitates and prepares for MedConnect Downtime. Faxes orders to pharmacy and other appropriate areas such as dietary and radiology. Transcribes orders to Kardex; prepares MAR and ensures MC downtime forms are complete and ready.Enters/updates unit charges into the computer as applicable such as laboratory tests dietary orders etc. Faxes physician paper orders to the Pharmacy as needed.Knows basic equipment (printer copier) troubleshooting procedures. Reports to and follows up with BioMed (or outside company) for any repair needs.Initiates and completes clerical functions regarding the admission discharge and transfer of patients. Coordinates with the Resource nurse and the primary nurses of patients accordingly.Initiates and follows up on requests such as work order requests (engineering electric carpentry IT etc.).Files hard copies such as face sheets and paper orders in the appropriate patient medical chart. Thins patient medical chart prepares new chart and facilitates discharged patient's chart to Health Information Management (HIM) department.Assists in maintaining unit supplies/equipment by monitoring inventory levels ordering supplies and completing appropriate logs. Maintains unit device inventories as applicable such as telemetry boxes associates' work phones locators handheld devices WOWs. Checks and ensures appropriate unit par items such as O2 tanks chair alarms etc. as applicable. Knows how to manage the Logi-D supply system.Uses different electronic systems appropriate for a unit secretary such as MedConnect the Nurse Call system Teletracking PeopleSoft Office Depot. MedConnect - Enters/adds non-clinical orders such as equipments (beds and medical supplies). Determines new orders for review and alerts nurse (discharges stat orders etc.). Runs reports on different quality indicators such as fall risk patients central lines foley catheters flu vaccine etc. Nurse Call - Enters patient-nurse and PCT assignment. Ensures all staff are logged in. Answers consoles and relays message. Checks associates' work phone every shift and assigns to staff. Updates assignments as needed. Teletracking - Checks assignments and admissions/transfers and relays updates to resource as needed. Enters requests such as bed requests transport and item requests. PeopleSoft/Office Depot - Orders unit supply needs for supervisor's approval.Cross-covers for other nursing units and gives report to on-coming Unit Secretary or nursing associates at completion of assigned shift. Coordinates with the Resource nurse of the cross-covering unit.Maintains a clean organized and efficient work station. Distributes patient mail messages flowers etc. Maintains and coordinates clearing of unit hallways such as beds for pick-up commodes to dirty room calls DES as needed.Assists with the orientation and training of new unit secretaries to the unit as directed.Maintains daily census/nursing assignment boards and/or nursing assignment information sheets. Posts and updates assignment boards for physicians APPs Respiratory Therapist IV Therapist and other ancillary associates. Minimal Qualifications
Education
* High School Diploma or GED required
* May require up to l year of technical or other specialized training such as the unit secretary training program at WHC.
Experience
* 6 to 12 months hospital or clerical experience demonstrating good working familiarity with typing/computer keyboarding and medical terminology familiarity required
Knowledge Skills and Abilities
* Requires the ability to read and write; and knowledge of grammar and arithmetic including fractions and decimals.
* May require the use of standard office/medical equipment (i.e. typewriter personal computer data terminal on-line printer calculator telephone facsimile copier sterilizing equipment blood pressure cuff or tables); the preparation comparison or checking of reports records and related data; and basic use of formulas charts tables drawings and knowledge of their application.
Unit Secretary-Adult Mood Disorders Day Hospital, Baltimore/Washington Campus (Full-Time, Days)
Unit secretary job in Elkridge, MD
Responsibilities:
Under general supervision, performs a variety of clerical and secretarial duties to support the effective operations of assigned clinical inpatient unit or program(s).
Representative duties include: serving as receptionist and communication source; assembling and maintaining active patient charts, patient records, and unit/program files; transcribing physicians' orders; preparing memos, tables, and general correspondence; scheduling appointments and meetings; collecting and maintaining data; ordering supplies; and running errands throughout Hospital complex.
Requirements:
Work requires ability to read, write, speak English, compose letters, maintain bookkeeping/billing records, and operate computer software and equipment - acquired through high school education.
Work requires one to two years of clerical/secretarial experience in order to gain comprehensive knowledge of office practices and procedures and operations.
Work requires the ability to operate the calculator, copier, facsimile machine, Microsoft Office software, and printer.
Must possess interpersonal skills sufficient to exchange factual and confidential information and communicate effectively and courteously with a diverse group of internal and external contacts (patients, families, referring physicians, staff, and vendors) (51-80% of work time).
Work requires problem-solving abilities sufficient to develop and administer office procedures, prepare reports, schedule patients, monitor expenditures, identify and evaluate equipment and physical space problems, and resolve billing discrepancies.
Work requires managing the office functions, proofreading, and meeting tight deadlines (for 51-80% of work time).
Behavioral Health Coordinator (DOC)
Unit secretary job in Washington, DC
Job DescriptionINTRODUCTION
Under the supervision of the Director of Behavioral Health, the Behavioral Health Coordinator is responsible for assuring patients with chronic and or acute behavioral health needs are connected with appropriate health care and social services upon returning to the community. This position is co-located within DC Department of Corrections, as well as in one or more of Unity's Health Care Clinics within the Community.
MAJOR DUTIES/ESSENTIAL FUNCTIONS
Liaises with the Psychiatric, Mental Health and OTP/SUD teams within DC Corrections to identify patients with chronic or acute behavioral health needs requiring intensive discharge planning services.
Conducts a discharge planning interview with each patient prior to release based on the patient release list generated daily.
Liaises with Unity Health Care clinics to admit patients for services including medical-psychiatric-social services following release from DC Corrections.
Conducts a needs interview of each patient referred and establishes a brief action plan.
Assists and applies for Identification cards, health insurance, ADAP (when appropriate), and other emergency assistance programs for the patient at the time of release.
In collaboration with the DBH liaisons at DOC, links patients in need of Psychiatric services with one of the Core Services Agencies operating under DC Department of Behavioral Health.
Links patients in need of Substance Abuse Services with a Unity MAT clinic or other Provider within the DBH provider network.
Maintains electronic copy of services when provided.
Tracks and maintains statistical data on the population served as required.
Participates in monthly team meetings and supervision as required.
Liaises with DBH liaisons co-located within the Department of Corrections (CDF and CTF) as well as staff at the READY Center, and interagency resource center hosted by DOC.
Performs full range of MHC duties at DOC approximately 20% of the time, including covering intakes, assessing suicide risk, conducting safe cell follow-ups, and responding to sick call requests.
QUALIFICATIONS
Minimum of 3-5 years of prior experience in Case Management.
Minimum of 3-5 years staff in a mental health, shelter, or supportive housing work environment
Minimum of 3-5 years of work experience within the DBH provider network (i.e., either at DBH itself in the forensic or crisis services division, at a DBH-certified Core Services Agency, or at one of the contract MH Crisis Residential Programs operated for DBH), work environment
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Extensive knowledge of the District of Columbia's public behavioral health system
General knowledge of interviewing skills and needs assessment.
General knowledge of data keeping & tracking.
Proficient computer skills.
Expert knowledge of Cultural Competency practices.
SUPERVISORY CONTROLS
This position reports to Director of Behavioral Health within the DC Corrections Health Care Delivery System.
GUIDELINES
The BH Coordinator abides by all rules and regulations set forth by applicable licensing and regulatory bodies; and the UHC policies and procedures.
PERSONAL CONTACTS
The position of BH Coordinator requires contact with staff at all levels throughout the organization. There are also external organizational relationships that may be part of the work of this individual.
PHYSICAL DEMANDS
Some walking, standing, bending, and carrying of light items such as books and paper is required.
WORK ENVIRONMENT
The Behavioral Health Coordinator works involves everyday risk and discomforts, which require normal safety precautions typical of such places as offices, meetings, training room, and other UHC Health Care and DOC Sites. The work area is adequately lit, heated, and ventilated.
Must be physically able to sit, stand, and walk for long periods of time. Must be able to bend, lift, and carry files from one location to another.
Must have visual acuity and the ability to differentiate colors, and sustain long periods of computer usage.
May sit for prolonged periods of time at a desk or in an automobile and/or may use the telephone for long periods of time.
The office environment may be stressful with multiple, time-sensitive tasks to be accomplished within a short period of time.
Must be able to work any time of the day, independently with minimal supervision, be capable of making sound business and decisions, be detail oriented, alert and self-motivated.
Must be able to effectively manage difficult situations, staff, and customers.
OTHER SIGNIFICANT FACTS
Although the position is assigned to a specific shift, this position may be assigned alternate shifts to address the needs of Unity Health Care.
RISKS
The position involves everyday risk and discomforts, which require normal safety precautions typical of such places as offices, meetings, training rooms, and other UHC health Care and DOC Sites. The work area is adequately lit, heated, and ventilated. The position requires contact with staff at all levels throughout the organization. There are also external organization relationships that may be a part of the work of this individual. All medical services shall be provided according to medically accepted community standards of care. The employee shall provide evidence of a recent (within the past twelve (12) months) health assessment that includes a MMR, PPD and/or chest x-ray results.
The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
Unit Secretary, Medical Oncology
Unit secretary job in Arlington, VA
Job Description
Qualifications
Purpose & Scope:
The Unit Secretary (US) is responsible for performing a variety of receptionist and clerical duties relating to the updating and organizing of information and supplies on the nursing unites, coordinating work within the unit as well as with other units and departments, reporting pertinent information to the immediate supervisor, responding to inquiries and requests from staff, patients, and visitors, and supporting patient care delivery. This position has front line responsibility for handling customer service interactions through telephone and personal contact and facilitating unit efficiency. Where appropriate, this employee will answer phones, schedule appointments, call physician offices as requested and accurately provide information to affiliated providers. This position has no responsibility for the assessment, treatment or care of patients, however the ability to communicate and interact with patients/public/staff of all ages is required.
Education:
High school diploma or equivalent is preferred.
Experience:
Computer experience is required.
Secretarial experience is preferred.
Knowledge of medical terminology is preferred.
Certification/Licensure:
None.
Front Desk Coordinator - Columbia, MD
Unit secretary job in Columbia, MD
Job DescriptionAre you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Pay Range $17-$18/ hr Depending on Experience
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit
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Front Desk (Reisterstown)
Unit secretary job in Baltimore, MD
The Role: Dental Dreams LLC in Baltimore, MD (Reisterstown) is hiring Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.
Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in eleven states and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.
Benefits:
Competitive compensation
Career mobility and advancement
Career training and development
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Customer Service experience
Dentrix and/or Eaglesoft
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyUSAF Key Personnel Support (Anticipated)
Unit secretary job in Arlington, VA
Project/Team: USAF Key Personnel Support
Employment Type: Full-Time
Number of Vacancies: 1
Period of Performance: TBD*
*Note:
This position has not yet been funded. We are currently soliciting resumes from interested candidates in anticipation of contract award.
Background:
Navanti is seeking a motivated and mission-focused Administrative and Event Coordination Specialist to support the Commander's Action Group (CAG) at the 11th Wing, United States Air Force. This role directly enables the operational success of Wing leadership through expert administrative services, communications coordination, and strategic event planning.
The 11th Wing s mission relies on timely decision-making, cross-functional communication, and operational readiness. The CAG plays a pivotal role in supporting the Wing Commander and Command Staff through information management, communication alignment, and command-level engagement strategies. This position is essential to maintaining the effectiveness of leadership support functions and ensuring seamless execution of high-priority tasks, meetings, and programs.
Work will be conducted primarily onsite at Building 20, Joint Base Anacostia-Bolling (JBAB), and requires frequent access to other government facilities on the base. A Secret clearance is required, which may be sponsored by the contractor.
Core Responsibilities:
Maintain and distribute updated key personnel rosters and phone listings for the Wing.
Manage strategic calendars and input requests in coordination with the Command Staff.
Oversee CAG task systems: assign tasks, monitor progress, send reminders, and ensure completion.
Draft and manage memoranda for leadership action; coordinate signature processes.
Organize and present data to support leadership decision-making and provide briefing materials.
Manage organizational distribution lists and handle high-volume communications professionally.
Provide regular updates and slide briefings on project/task status.
Attend and contribute to required training sessions, meetings, and functions related to Wing programs.
Communicate task suspense and requirements clearly to facilitate the Commander s program execution.
Event Planning and Coordination:
Plan and manage key engagements, including commander s calls, town halls, distinguished visitor events, and civic outreach initiatives.
Coordinate logistics with base organizations and community leaders to ensure event success.
Advise on strategic communication initiatives and support engagement effectiveness.
Maintain awareness of issues impacting the base, including force management and policy shifts.
Communication Strategy Support:
Align messages and updates with the Commander s guidance and policy direction.
Develop initiatives that promote mission responsiveness, staff morale, and interagency collaboration.
#CJ
Clinical Support (Wed, Thurs, Sat)
Unit secretary job in Falls Church, VA
Capital Area Pediatrics offers accessible, comprehensive pediatric care to families at five practice locations throughout Northern Virginia. For both sickness and health, generations of families have chosen Capital Area Pediatrics to provide outstanding care and an exceptional patient experience. We are currently hiring a Patient Care Assistant to provide clinical support at our Sleepy Hollow office. This is an entry level position, ideal for candidates interested in developing foundational healthcare skills. Work Schedule: Wednesday-Thursday 12:00PM-8:30PM and Saturday 8:30AM-12:45PM. Additional hours are available for those seeking full time, however the shifts listed above are required. New Hire Orientation
Please note that all new hires are required to attend New Hire Orientation. New Hire Orientation mandatory, and is two days (Monday & Tuesday) from 9:30AM-4:30PM the first week of employment.
Responsibilities
Greet and escort patients to the exam room, gather patient history, measure vitals, and document all information in the patient's medical chart.
Process patients during check-in and check-out. If necessary, collect insurance and registration information, as well as appointment scheduling.
Ensure exam rooms are clean and stocked with adequate medical supplies, maintain instruments, and prepare sterilization as required.
Maintains patient files, records, and other information in a confidential manner.
Communicates effectively and courteously with and demonstrates a caring attitude toward patients and family.
Supporting business operations through administrative projects and tasks at the practice business office.
Knowledge, Skills, and Abilities
Ability to work autonomously and as part of a team.
Basic knowledge of HIPAA and OSHA regulations preferred.
Ability to communicate effectively in both oral and written form.
Ability to handle difficult and stressful situations with professional composure.
Ability to understand and follow instructions.
Ability to multi-task and perform well in a fast-paced patient care environment.
Requirements
High school diploma or equivalent required.
Enrollment in a healthcare degree program is strongly preferred.
Adherence to Capital Area Pediatrics immunization and testing requirements.
Clinical experience is preferred, but not required.
Ability to multi-task and perform well in a fast-paced patient care environment.
Capital Area Pediatrics ("the Company") is a proud Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, pregnancy, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs. The Company does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of the Company and the Company will not be obligated to pay a placement fee.
Auto-ApplyReceptionist
Unit secretary job in Washington, DC
Receptionist
Pay: $20-$22 per hour
Duration: 1-3 weeks
LHH is partnering with an organization in the Washington, DC area to bring on a Receptionist to support front office and administrative tasks throughout the holiday season. This temporary position offers the opportunity to gain experience and begin working immediately.
Responsibilities:
Greet and assist visitors and guests in a friendly and professional manner
Answer, screen, and route incoming phone calls via the switchboard
Schedule and coordinate appointments and meetings
Manage incoming and outgoing correspondence, including mail and email
Maintain office supplies and coordinate restocking as needed
Support administrative staff with various tasks and projects
Assist with event coordination and preparation
Ensure the front desk area is tidy and organized
Perform other related duties as assigned
Qualifications:
Minimum of 1-2+ years of office support or front desk experience
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Ability to work independently and as part of a team
Professional and friendly demeanor
Ability to start immediately and commit to onsite work 5 days per week
Reliable, punctual, and detail-oriented
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Unit Secretary - Evening/Night/Weekends
Unit secretary job in Washington, DC
About the Job Performs a variety of clerical support activities for a nursing unit. Ensures the timely efficient and organized flow of operations for the assigned nursing station/area. Primary Duties and Responsibilities Greets patients visitors and/or physicians and provides appropriate assistance. Answers incoming telephone calls to the unit including STATS relaying information as appropriate. Responds to or relays patient call system requests and other alarms as needed. Responds to standard Telemetry phone (as applicable) and relays message as needed. Uses the brown phone during outage. Pages doctors and other disciplines as needed. Monitors and responds to requests for ingress and egress for units with locked access controls.Facilitates and prepares for MedConnect Downtime. Faxes orders to pharmacy and other appropriate areas such as dietary and radiology. Transcribes orders to Kardex; prepares MAR and ensures MC downtime forms are complete and ready.Enters/updates unit charges into the computer as applicable such as laboratory tests dietary orders etc. Faxes physician paper orders to the Pharmacy as needed.Knows basic equipment (printer copier) troubleshooting procedures. Reports to and follows up with BioMed (or outside company) for any repair needs.Initiates and completes clerical functions regarding the admission discharge and transfer of patients. Coordinates with the Resource nurse and the primary nurses of patients accordingly.Initiates and follows up on requests such as work order requests (engineering electric carpentry IT etc.).Files hard copies such as face sheets and paper orders in the appropriate patient medical chart. Thins patient medical chart prepares new chart and facilitates discharged patient's chart to Health Information Management (HIM) department.Assists in maintaining unit supplies/equipment by monitoring inventory levels ordering supplies and completing appropriate logs. Maintains unit device inventories as applicable such as telemetry boxes associates' work phones locators handheld devices WOWs. Checks and ensures appropriate unit par items such as O2 tanks chair alarms etc. as applicable. Knows how to manage the Logi-D supply system.Uses different electronic systems appropriate for a unit secretary such as MedConnect the Nurse Call system Teletracking PeopleSoft Office Depot. MedConnect - Enters/adds non-clinical orders such as equipments (beds and medical supplies). Determines new orders for review and alerts nurse (discharges stat orders etc.). Runs reports on different quality indicators such as fall risk patients central lines foley catheters flu vaccine etc. Nurse Call - Enters patient-nurse and PCT assignment. Ensures all staff are logged in. Answers consoles and relays message. Checks associates' work phone every shift and assigns to staff. Updates assignments as needed. Teletracking - Checks assignments and admissions/transfers and relays updates to resource as needed. Enters requests such as bed requests transport and item requests. PeopleSoft/Office Depot - Orders unit supply needs for supervisor's approval.Cross-covers for other nursing units and gives report to on-coming Unit Secretary or nursing associates at completion of assigned shift. Coordinates with the Resource nurse of the cross-covering unit.Maintains a clean organized and efficient work station. Distributes patient mail messages flowers etc. Maintains and coordinates clearing of unit hallways such as beds for pick-up commodes to dirty room calls DES as needed.Assists with the orientation and training of new unit secretaries to the unit as directed.Maintains daily census/nursing assignment boards and/or nursing assignment information sheets. Posts and updates assignment boards for physicians APPs Respiratory Therapist IV Therapist and other ancillary associates. Minimal Qualifications
Education
* High School Diploma or GED required
* May require up to l year of technical or other specialized training such as the unit secretary training program at WHC.
Experience
* 6 to 12 months hospital or clerical experience demonstrating good working familiarity with typing/computer keyboarding and medical terminology familiarity required
Knowledge Skills and Abilities
* Requires the ability to read and write; and knowledge of grammar and arithmetic including fractions and decimals.
* May require the use of standard office/medical equipment (i.e. typewriter personal computer data terminal on-line printer calculator telephone facsimile copier sterilizing equipment blood pressure cuff or tables); the preparation comparison or checking of reports records and related data; and basic use of formulas charts tables drawings and knowledge of their application.
This position has a hiring range of
USD $19.93 - USD $29.98 /Hr.
Unit Secretary - Per Diem Days/Evenings
Unit secretary job in Clinton, MD
About the Job This position performs secretarial clerical and receptionist support duties necessary for the operations of a patient care unit. These functions are performed in accordance with all applicable laws and regulations MedStar Southern Maryland Hospital philosophy policies procedures and standards.
Primary Duties and Responsibilities
Performs general secretarial and clerical responsibilities.Answers calls so that patient needs can be met in a timely fashion.Accurately notifies the appropriate nursing staff.Enters and coordinates computer data on all patients in the unit.Coordinate with other hospital departments such as radiology environmental services laboratories social services etc. to request and obtain supplies and services.Work with nursing staff to coordinate patient transfers to and from the unit or other facilities.Serve as the unit's communication person answering phone calls taking and relaying messages.Answer questions of visitors physicians or other departments in person or by phone.Greet and assist visitors and family members.Provide routine information regarding hospital and unit procedures.Initiate maintain and update patient charts inserting appropriate forms department reports consults etc.Rearrange order of charts for medical records when patient is discharged.Ensure that charts for transfer patients are copied prior to transfer to other facilities.Complete appropriate requisitions and/or charge slips and obtaining proper approvals.Access patient data for nursing and medical staff as needed.Maintains work area on nursing unit in a neat and orderly condition.Assists with orientation of new associates to the functioning of the nursing station.Performs other duties as required or directed. Minimal Qualifications
Education
* High School Diploma or GED required or
* Completion of Crisis Prevention Intervention training within 6 months of hire. required and
* Associate's degree preferred
Experience
* Less than 1 year 6 months unit secretary registration or medical records or related clerical experience in a health care setting preferred and
* Experience in an acute care setting preferred
Knowledge Skills and Abilities
* Ability to comprehend and follow the policies and procedures for MedStar Southern Maryland Hospital Center.
* Ability to read write and speak or communicate in English to successfully accomplish the essential duties of the position.
* Ability to demonstrate ethical behavior that supports the hospital's mission values and commitment to compliance with all federal state and regulatory laws. Inspires trust and exhibits honesty and integrity within the scope of daily activities.
* Exhibits professionalism courtesy and excellent customer service while interacting with patients guests and co-workers.
* Ability to work effectively with people from a variety of culturally diverse backgrounds.
* Ability to maintain patient confidentiality.
* Knowledge of hospital information management systems.
* Strong knowledge of medical terminology
* Ability to maintain constant mental alertness and the ability to withstand a high level of tension and stress.
* Ability to maintain concentration when subjected to frequent and varied interruptions and variable noise levels.
* Ability to exercise judgment and initiative in the resolution of problems encountered.
This position has a hiring range of
USD $18.00 - USD $29.74 /Hr.
General Summary of Position
This position performs secretarial clerical and receptionist support duties necessary for the operations of a patient care unit. These functions are performed in accordance with all applicable laws and regulations MedStar Southern Maryland Hospital philosophy policies procedures and standards.
Primary Duties and Responsibilities
Performs general secretarial and clerical responsibilities.Answers calls so that patient needs can be met in a timely fashion.Accurately notifies the appropriate nursing staff.Enters and coordinates computer data on all patients in the unit.Coordinate with other hospital departments such as radiology environmental services laboratories social services etc. to request and obtain supplies and services.Work with nursing staff to coordinate patient transfers to and from the unit or other facilities.Serve as the unit's communication person answering phone calls taking and relaying messages.Answer questions of visitors physicians or other departments in person or by phone.Greet and assist visitors and family members.Provide routine information regarding hospital and unit procedures.Initiate maintain and update patient charts inserting appropriate forms department reports consults etc.Rearrange order of charts for medical records when patient is discharged.Ensure that charts for transfer patients are copied prior to transfer to other facilities.Complete appropriate requisitions and/or charge slips and obtaining proper approvals.Access patient data for nursing and medical staff as needed.Maintains work area on nursing unit in a neat and orderly condition.Assists with orientation of new associates to the functioning of the nursing station.Performs other duties as required or directed. Minimal Qualifications
Education
* High School Diploma or GED required or
* Completion of Crisis Prevention Intervention training within 6 months of hire. required and
* Associate's degree preferred
Experience
* Less than 1 year 6 months unit secretary registration or medical records or related clerical experience in a health care setting preferred and
* Experience in an acute care setting preferred
Knowledge Skills and Abilities
* Ability to comprehend and follow the policies and procedures for MedStar Southern Maryland Hospital Center.
* Ability to read write and speak or communicate in English to successfully accomplish the essential duties of the position.
* Ability to demonstrate ethical behavior that supports the hospital's mission values and commitment to compliance with all federal state and regulatory laws. Inspires trust and exhibits honesty and integrity within the scope of daily activities.
* Exhibits professionalism courtesy and excellent customer service while interacting with patients guests and co-workers.
* Ability to work effectively with people from a variety of culturally diverse backgrounds.
* Ability to maintain patient confidentiality.
* Knowledge of hospital information management systems.
* Strong knowledge of medical terminology
* Ability to maintain constant mental alertness and the ability to withstand a high level of tension and stress.
* Ability to maintain concentration when subjected to frequent and varied interruptions and variable noise levels.
* Ability to exercise judgment and initiative in the resolution of problems encountered.
Unit Secretary, General Surgical/Trauma
Unit secretary job in Arlington, VA
Job Description
Qualifications
Purpose & Scope:
The Unit Secretary (US) is responsible for performing a variety of receptionist and clerical duties relating to the updating and organizing of information and supplies on the nursing unites, coordinating work within the unit as well as with other units and departments, reporting pertinent information to the immediate supervisor, responding to inquiries and requests from staff, patients, and visitors, and supporting patient care delivery. This position has front line responsibility for handling customer service interactions through telephone and personal contact and facilitating unit efficiency. Where appropriate, this employee will answer phones, schedule appointments, call physician offices as requested and accurately provide information to affiliated providers. This position has no responsibility for the assessment, treatment or care of patients, however the ability to communicate and interact with patients/public/staff of all ages is required.
Education:
High school diploma or equivalent is preferred.
Experience:
Computer experience is required.
Secretarial experience is preferred.
Knowledge of medical terminology is preferred.
Certification/Licensure:
None.
Front Desk Coordinator - Gaithersburg, MD
Unit secretary job in Gaithersburg, MD
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Pay Range $16-$18/hr Depending on Experience
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. BONUS POTENTIAL
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyRadiology Scheduling/Registration Clerk
Unit secretary job in Alexandria, VA
Job Description
Qualifications
Purpose & Scope:
Working as a member of a call center team, employee schedules, pre-registers, reschedules, and cancels patients for Outpatient Radiology procedures. Will also act as a liaison in communicating with Insurance Verification and Front Desk departments to ensure patient financial security.
Education:
High school diploma or equivalent is preferred.
Experience:
Under a year of experience in the healthcare field is preferred.
Certification/Licensure:
None.