Regions Hospital is hiring a friendly, organized, and adaptable individual to join the Surgery Intensive Care unit as a Health Unit Coordinator (HUC)! This unit cares for adolescent, adult, geriatric trauma, general surgical, orthopedic, neurosurgical, and neurocritical patients who require highly skilled care and close monitoring. The environment for this unit can be intense at times, and the leadership team recognizes the importance of addressing the emotional needs of the staff, to ensure they are able to provide the best care to our most vulnerable patients. The team works closely with our chaplain staff to host round circle moments after difficult situations. Individuals who are hired into this role receive a weeklong training about the electronic health system and how to use it effectively to ensure they can be that partner for good Taking on the role as a Health Unit Coordinator means you will use your communication and critical-thinking skills to support the nursing staff and create a welcoming environment for patients and visitors.
As a Health Unit Coordinator, you serve as the first person of contact on the unit and will be responsible for providing exceptional customer service to patients and visitors through welcoming behaviors, effective communication, and information sharing. In addition to customer service, this position simultaneously performs clerical/receptionist functions on a patient unit which includes but are not limited to, organizing, and maintaining unit supplies necessary for daily activities, preparing and maintaining patient records, preforming data entry into the electronic system, acting as a resource to medical staff regarding hospital protocols and communicating between staff, patients, families, care providers, and between the unit and other hospital departments. This position works under the supervision of the nurse manager/ charge nurse.
Work Schedule/FTE:
This position is a .75 FTE (30 hours per week) working 12-hour night shifts from 7pm-7:30am and every other weekend and holiday.
Required Qualifications:
* Minimum of 1 year clerical or healthcare experience or recent (within 1 year) graduate of a clerical/healthcare training program.
Preferred Qualifications:
* Education or experience in a health care field
Benefits:
This position is eligible for medical insurance, dental insurance, 401K with a match, disability insurance, paid time-off, and tuition reimbursement. Benefits take effect on an employee's first day of employment. Aside from traditional benefits, Regions Hospital offers a range of non-traditional benefits to all employees such as an employee health clinic, on-site fitness center, a 24/7 employee assistance program to assist employees with a range of topics, book clubs, and an employee resiliency center.
$35k-42k yearly est. Auto-Apply 19d ago
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Front Office Associate
Radiology Partners 4.3
Unit secretary job in Maple Grove, MN
RAYUS now offers DailyPay! Work today, get paid today! is $16.09-$23.27 based on direct and relevant experience.
RAYUS Radiology is looking for a Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a temporary/casual position working various shifts, flexible schedule.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(55%) Registration
Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays
Answers phones and handles calls in an efficient and friendly manner
Fields calls appropriately for center associates
Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
Orders office supplies as needed
Maintains supply of patient information sheets
Pushes imaging via electronic interfaces
Completes confirmation calls and provides preparation instructions to patient
Faxes reports, billing information, and medical release forms as requested
(20%) Insurance
Verifies patient's insurance
Pre-certifies all exams with patient's insurance company
Obtains insurance authorization
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines
(20%) Scheduling
Arranges transportation, interpreters, and hotel accommodations for patients when appropriate
Enters and submits patient exam orders
Verifies orders match exam schedules
Schedules referrals and ensures proper authorizations are obtained
Schedules walk-in patients
Processes requests for image orders and CDs from referring physicians and patients
Maintains an up-to-date and accurate database on all current and potential referring physicians
(5%) Performs other duties as assigned
$29k-35k yearly est. 3d ago
Health Unit Coordinator - Emergency Department
Fairview Health Services 4.2
Unit secretary job in Edina, MN
Fairview is looking for a Health Unit Coordinator at the M Health Fairview Southdale Hospital in Edina, MN! This position is 48 hours every two weeks on the Night shift, for 12 hour shifts, and every third weekend, and is eligible for benefits such as medical, dental, and more.
M Health Fairview Southdale Hospital offers care to people living and working in the southwest Twin Cities metro area. With more than 40 specialty services, we combine talents to balance innovative technologies and treatments with the art of medicine. Working together, we respectfully address the comprehensive needs of our patients and their families.
The shift times are: 7pm-7:30am
About this Unit:
Do you have a passion for Emergency Medicine? Then the Southdale Emergency Department might be right for you! Our Emergency Department is a 44 bed, Level 3 Trauma Center that treats over 55,000 patients per year. In addition to being a Trauma Center, the Hospital is a Cardiac Center of Excellence and a Comprehensive Stroke Center. Team members include Emergency Physicians, Registered Nurses, ER Techs, Health Unit Coordinators, Mental Health Providers, Pharmacists and Case Managers.
Job Expectations:
The Health Unit Coordinator (HUC) plays a vital role in supporting the fast-paced Emergency Department by facilitating communication, coordinating patient flow, and ensuring smooth operations across the unit. This position serves as a key point of contact for providers, patients, and family members-answering phone calls, relaying critical information, and assisting with patient transfers to other facilities.
The HUC collaborates closely with nurses, physicians, and multidisciplinary staff to respond to a variety of needs, maintain accurate documentation, and manage data flow within the department and between other hospital units. Strong organizational skills, attention to detail, and the ability to multitask in a dynamic environment are essential.
This role contributes to a positive patient experience by demonstrating professionalism, empathy, and effective communication-ensuring that every interaction supports timely, coordinated, and compassionate emergency care.
The HUC's responsibilities include:
* Ensures outstanding patient & guest experience is achieved
* Coordinates activities of unit to support patient care staff.
* Manages medical record and data flow within the unit to support safe patient care processes.
* Fulfills physician orders.
* Performs other tasks as needed.
Required Qualifications:
* 1 year customer service experience
Preferred qualifications:
* 2+ years customer service experience
* Previous HUC, administrative or hospitality industry experience
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: *****************************************************
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
$38k-43k yearly est. Auto-Apply 5d ago
Health Unit Coordinator
Regions Hospital & RHSC
Unit secretary job in Saint Paul, MN
Regions Hospital is hiring a friendly, organized, and adaptable individual to join the Cardiovascular Intensive Care unit as a Health Unit Coordinator (HUC)! This twelve-bed unit works with medical and surgical cardiothoracic and vascular patients who have experienced acute cardiac and vascular events such as myocardial infarction, undergone open-heart surgery, and those requiring surgical or interventional strategies to restore circulation. Individuals who are hired into this role receive a weeklong training about the electronic health system and how to use it effectively to ensure they can be that partner for good and help us maintain our vision of providing excellent patient experiences. Taking on the role as a Health Unit Coordinator you will use your communication and critical-thinking skills to support the nursing staff and create a welcoming environment for patients and visitors.
As a Health Unit Coordinator, you serve as the first person of contact on the unit and will be responsible for providing exceptional customer service to patients and visitors through welcoming behaviors, effective communication, and information sharing. In addition to customer service, this position simultaneously performs clerical/receptionist functions on a patient unit which includes but are not limited to, organizing, and maintaining unit supplies necessary for daily activities, preparing and maintaining patient records, preforming data entry into the electronic system, acting as a resource to medical staff regarding hospital protocols and communicating between staff, patients, families, care providers, and between the unit and other hospital departments. This position works under the supervision of the nurse manager/ charge nurse.
Work Schedule/FTE: .8 FTE (32 hours per two week pay period) working the evening shift (3pm-11:30pm). This position does require you work every other weekend and holiday.
Required Qualifications:
Minimum of 1 year clerical or healthcare experience or recent (within 1 year) graduate of a clerical/healthcare training program.
Knowledge, Skills, and Abilities:
Skill and ability to demonstrate exceptional customer service.
Ability to respond patiently and effectively to questions asked by patients, family, providers and staff.
Ability to communicate effectively and work cooperatively with patients, visitors and coworkers
Proficient computer skills.
Ability to use office equipment
Ability to set priorities and manage time effectively
Consistently demonstrates attention to detail in completing tasks, ensuring accuracy and preventing errors to maintain high-quality outcomes.
Preferred Qualifications:
High school diploma or equivalent
Completion of a HUC or related healthcare education program
Previous experience using an electronic medical record
Knowledge of medical terminology
Demonstrates understanding of patient rights and privacy
Benefits:
This position is eligible for medical insurance, dental insurance, 401K with a match, disability insurance, paid time-off, and tuition reimbursement. Benefits take effect on an employee's first day of employment. Aside from traditional benefits, Regions Hospital offers a range of non-traditional benefits to all employees such as an employee health clinic, on-site fitness center, a 24/7 employee assistance program to assist employees with a range of topics, book clubs, and an employee resiliency center.
$31k-40k yearly est. Auto-Apply 19d ago
Health Coordinator
Maximus 4.3
Unit secretary job in Minneapolis, MN
Description & Requirements You need to live in the Oxfordshire for this role. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes.
You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals.
Non London - £25,000 to £28,000
You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services.
Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family.
You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity.
In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity.
• Call families who receive an above healthy weight NCMP letter
• Discuss how they feel about receiving the letter
• Have sensitive and perhaps tough conversations with parents regarding their child's weight
• Discuss the support available in the local community and talk through the services we provide
• If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families
• Update system with communications with families
• Manage family profiles on the CRM
• Manage the NCMP data
• Understand the community support available for families
• Support the delivery team on asset mapping of local services
• Meet with local partners and stakeholders to update on our services
• Any other requirements for the business
Community Outreach and Stakeholder Collaboration
Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration.
Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families.
Key Contacts & Relationships:
Internal
Co-workers, managers, and wider team
Health Division colleagues
Maximus central division
Maximus companies and associates
Colleague forums
External
Local Authority
Integrated Care Partnerships / Boards
Community and Voluntary sector
Population being served / supported.
Sub-contractors and key partners
Community stakeholders
Co-location cooperatives
Healthcare settings including GP Practices / Primary Care Networks
Qualifications and Experience
• Level 4 in office admin, diploma in office admin or equivalent
• Experience of working in a public health environment
• Experience of working in a customer facing role
• Experience and competence in using a data management system
• Experience of using IT systems
• Experience of inputting and processing data
• Experience of managing customer concerns or issues
• Experience of working remotely
• Experience in communicating information with other teams
• An understanding of the stages of behaviour change
Individual competencies
• A personable, non-judgmental and sensitive approach to communicating with the public
• IT literate especially excellent working knowledge of Microsoft Office
• Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team
• Fluent and clear in English speaking
• Active listening skills
• Excellent data processing and data management system skills
• Confident, self motivated, passionate, flexible and adaptable
• Good attention to detail
• Able to respond positively to new situations
• Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information.
• Ability to reflect and appraise own performance and that of others
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,000.00
Maximum Salary
£
28,000.00
$33k-41k yearly est. 4d ago
Unit Secretary- Bloomington Hospital
Indiana University Health System 3.8
Unit secretary job in Bloomington, MN
Schedule: Full Time, Night Shift (3 12 hour shifts, 7:00pm- 7:30am)
Responsibilities:
Ensures accurate and complete information is received from patient to facilitate coordination and communication between physician, unit staff, and ancillary departments.
Schedules daily tests and procedures, maintains comprehensive up-to-date record of all patient tests and procedures, and signs patients in and out of unit.
Provides receptionist functions for the unit and alerts unit management to issues or needs within the unit regarding policies, procedures, or practices.
Performs all clerical duties associated with supporting the Patient Care Unit.
Qualifications:
• High School Diploma/GED required.
• Completion of Medical Assistant, Medical Secretary classes, or equivalent experience preferred.
• Basic Life Support (BLS) certification through the AHA preferred.
• 1-3 years of relevant experience in a health care setting preferred.
• Basic knowledge of medical terminology preferred.
• Must be able to complete required (if applicable) training program.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).
$32k-39k yearly est. Auto-Apply 18d ago
PM Health Unit Coordinator/HS Skills Trainer (HUC)
The Lutheran Home Association 3.3
Unit secretary job in Belle Plaine, MN
The Lutheran Home: Hope Residence is a 52-bed intermediate care facility serving individuals with developmental and intellectual disabilities. Our vision is to share eternal hope, provide hope and inspire hope. We are seeking an evening Health Unit Coordinator (HUC) with a skillset to manage multiple tasks, a desire to grow and learn, and manage unpredictable situations effectively while maintaining compassion, professionalism, and creating solutions.
Position Type/Expected Hours of Work:
Afternoon/Evening Hours, 2pm - 9pm (flexible)
1 TMA weekend shift per month (Sat or Sun, not both)
Preferred Qualifications:
Nursing Assistant Registered (preferred but not required)
Medical Assistant in MN (preferred but not required)
Minimum 1 year medical experience required
Job Summary: The Health Unit Coordinator performs health record management functions as well as providing assistance to the nursing staff by performing clerical functions, auditing lists & files and additional necessary duties as required by the skilled nursing facility.
Essential Functions:
Fill all incoming clinical information on a daily basis.
Answer nursing department phone
Schedule resident appointments, arrange transportation, and prepare referrals for appointments or transfers.
Maintain chart appearance and organization
Obtain any paperwork needed from Physician or clinics as needed.
Check admission paperwork for completeness and follow-up on documentation.
Maintain files for current documents - make copies as needed.
Help to keep the nurses station neat and orderly.
Assist with taking resident vitals
Assist with passing medications
Assist residents on medical appointments
Other duties as assigned.
Our Investment in You
We are committed to offering comprehensive benefits, including:
Medical, dental, and vision coverage
Paid time off and paid holidays
Professional development
Company-matching 401(k)
Flexible spending and health savings accounts
Partnership with "NICE" Healthcare
AD&D insurance
Life insurance
Disability insurance
Employee Assistance Program
Employee Discount Programs
Referral program
Additional Information:
Easy apply! Email your resume to ****************.
Need more information? Have questions? Contact Vanessa at **************.
EOE/AA/Min/F/Vet/Disability
In an effort to comply with requirements regarding government record keeping, reporting, and other legal obligations which may apply, we invite you to complete an applicant data survey. Providing this information is STRICTLY VOLUNTARY. Copy this link ************************************************ and after submitting your resume, open a new tab of your internet browser and paste the URL to be directed to the survey.
$32k-39k yearly est. Easy Apply 15d ago
Health Unit Coordinator
Saint Therese 3.8
Unit secretary job in New Hope, MN
Saint Therese of New Hope, a multi-campus, non-profit, spiritual based health care organization, is seeking a manager for our residence dining. The New Hope location has a full continuum of care with about 275 independent and assisted living apartments, which the residence dining are serves.
Job Description
Saint Therese of New Hope is currently seeking a Health Unit Coordinator (HUC) to join our facility. This is a great opportunity for an eager, dedicated and hard working individual!
Performs a variety of essential functions and supportive duties throughout the facility such as: Coordination of staff duties, responsible for organization of information flow by maintaining and enhancing communication, and maintaining the medical record-contents in order.
Hours: 9:30am - 6:00pm position is required to work occasional weekends and rotating holidays.
TCU experience is preferrred.
1. Performs clerical tasks to organize and enhance the workflow process on the station.
2. Coordinates and Maintains adequate station supplies.
3. Maintains each resident's clinical record.
4. Minimum Data Set (MDS) responsibilities.
5. Medication related responsibilities.
6. Communicates respectfully with others. Answers station phones timely and directs caller appropriately.
7. Promotes safety and follows all safety procedures and protocols.
8. Participates in educational programs per State and Facility reequirements.
9. Performs all duites consistent with Quality Standards and Infection Control practices.
10.Performs all job functions within State and Federal Regulations.
11. Performs other related duties as directed by Supervisor.
Qualifications
Education: Health Unit Coordinator Course, Trained Medication Assistant course preferred, or related education.
Experience: Two years as Health Unit Coordinator or related experience preferred.
Special Knowledge, Skills and Abilities:
Demonstrates knowledge of medical terminology.
Knowledge of requirements, policies and procedures related to the medical record.
Knowledge regarding regulations related to time periods for completion of MDS, RAP's, and Care Plans.
Good written and verbal communication skills.
Demonstrates knowledge of computers and related software.
Demonstrates time management, prioitization skills, and multi-tasking abilities.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Please submit application online at
*************************************************
To view our website for more information on Saint Therese
***************************
$39k-46k yearly est. 1d ago
Full-Time Staffing Coordinator/Health Unit Coordinator
The Lodge at The Lakes at Stillwater
Unit secretary job in Stillwater, MN
The Staffing Coordinator plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to provide assistance in all Nursing Department functions as directed/instructed and in accordance with established Nursing Department policies and procedures.
The primary purpose of this position is to perform staffing duties, staffing recordkeeping functions to assist the Director of Nursing in meeting the staffing needs of the facility in accordance with current applicable federal, state, and local standards, guidelines and regulations, and as directed by the Director of Nursing or Executive Director, to assure that proper staffing requirements are maintained at all times.
Essential Job Functions, Duties, and Responsibilities
Ensure that the facility is adequately staffed to fulfill residents needs.
Consult with the Director of Nursing concerning staffing needs to assist in eliminating/correcting problem areas, and/or improvement of services.
Performs daily and monthly staffing in accordance with management instructions.
Create and present staffing reports to the Executive Director on a timely basis.
Maintain attendance records accurately and timely and reports concerns to the Director of Nursing.
Assist in developing, implementing and coordinating staffing procedures.
Schedule appointments, answer phones, etc. Keep the staffing needs met as directed.
Audits nursing personnel time accurately and timely.
Maintain a work environment that is clean and presents a professional image.
Post daily staffing requirements.
Attend and participate in in-service training programs to meet state, federal, and company requirements.
Required Skills and Qualifications
Must possess the ability to make independent decisions, follow instructions, and accept constructive criticism. Must be able to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public. Must be able to work with ill, disabled, elderly, and emotionally upset people within the facility. Must be able to speak, write and understand English in a manner that is sufficient for effective communication with supervisors, employees, residents, and families.
Education and Experience
High School Diploma or GED Equivalent
Familiarity with staffing processes and procedures preferred
Fluent in English, verbal and written
Proficiency in Microsoft Office Suite
Supervisory Responsibility
This position does not have any direct reports or supervisory requirements.
Physical Demands
Task
Requirement
Frequency (Place an X in approximate box)
Constantly
Frequently
Occasionally
Rarely
Seeing
Yes
X
Hearing
Yes
X
Tactile Sense
X
Talking
Must convey detailed and important spoken instructions to others accurately
X
Climbing
X
Balancing
X
Stooping
X
Kneeling
X
Crouching
X
Pulling
30 lbs.
50 lbs.
Pushing
X
50 lbs.
100 lbs.
Standing
X
Walking
X
Reaching
X
Fine Motor
X
Grasping
X
Twisting
X
Repetitive Motions
30 lbs.
50 lbs.
Lifting
X
Crawling
X
Static Position
30 lbs.
50 lbs.
Carrying
X
Other
$31k-40k yearly est. 2d ago
Medical Office Receptionist
Lifestance Health
Unit secretary job in Centerville, MN
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $20.50 - $21.50/hour, plus quarterly bonus/incentive potential
Location: 7041 20th Avenue South Centerville, MN 55038
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$20.5-21.5 hourly 20d ago
Dental Front Office
Bay Creek Dental-Minneapolis
Unit secretary job in Osseo, MN
Job Description
Front Office Coordinator - Bay Creek Dental (Maple Grover, MN)
About Us At Bay Creek Dental, we are a well-established private practice providing comprehensive, patient-focused care in a modern and welcoming environment. Our collaborative team values clinical excellence, professional growth, and strong patient relationships.
Schedule
Full-time, Monday through Saturday
Shorter hours on some days
Duties & Responsibilities
Greet and check in patients, ensuring a positive experience
Answer phones, schedule appointments, and confirm visits
Verify insurance benefits and submit claims
Handle patient billing, payments, and account management
Maintain and organize patient records in Eaglesoft
Coordinate treatment plans and review financial options
Support dentists and team members with office administration needs
Requirements
Minimum 3 years of dental front office experience
Proficiency with Eaglesoft preferred
Knowledge of PPO and FFS insurance
Strong communication and customer service skills
Organized, dependable, and able to multitask
Warm, professional, and team-oriented personality
Pay & Compensation
Competitive compensation DOE, $26-32 per hour
401K
PTO and paid holidays
Medical and vision insurance
In-house Dental
Potential bonus opportunities
Apply today to join our great team!
Benefits:
Medical
Dental
Vision
401k
PTO
Bonuses
Compensation:
$26-$32/hour
$26-32 hourly 14d ago
Front Desk Coordinator - Maple Grove
The Joint Chiropractic 4.4
Unit secretary job in Osseo, MN
Job Description
Front Desk Coordinator - Full Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires availability full time Monday, Tuesday, Thursday, Friday and Saturdays.
Compensation and Benefits
Starting pay: $18 - 20 per hour + Bonus
PTO, and holiday pay
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
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$18-20 hourly 21d ago
Medical Receptionist - Brooklyn Center
Kidney Specialist of Minnesota
Unit secretary job in Brooklyn Center, MN
MEDICAL RECEPTIONIST
Kidney Specialists of Minnesota has been providing high-quality care to patients with chronic kidney disease, diabetic kidney disease, and ESRD since 1978. We are looking for a Medical Receptionist to join our Brooklyn Center, Richfield and Roseville clinic. Responsible for providing administrative support to KSM staff and assisting patients during clinic appointments, the Medical Receptionist plays a vital role as a member of the KSM Team.
JOB PURPOSE
Provide patients and visitors with exceptional customer service and demonstrate professional behavior by:
Possessing an in-depth knowledge of KSM clinic procedures and protocols, electronic medical record documentation, state and federal privacy guidelines, and medical terminology
Ensuring patients move through the intake and checkout processes efficiently
Working with all staff to make sure quality patient services are provided at the KSM clinic
Performing duties as assigned, willingly accepting new and additional assignments, and proactively identifying other tasks that need to be completed
Maintaining a positive demeanor and working cooperatively with KSM coworkers and management
Float between KSM sites as needed (Brooklyn Center, Richfield, Roseville)
JOB DESCRIPTION
Medical Records Management
Scan/upload forms and medical records into EHR and send to appropriate department
Update patient demographic and insurance information in Practice Management and EHR systems
Generate new patient charts utilizing provided information and data obtained from EHR systems.
Document patient interactions in EHR
Coordinate Patient Visits
Schedule, cancel, and reschedule patient appointments.
Manage the wait list and multiple work queues in the practice's EHR system.
Daily Clinic Activities
Answer and direct multiple telephone lines and take care of the caller's needs quickly and correctly
Accurately entering insurances as well as checking patient eligibility
Greet patients and complete check in process
Manage and collect copays and payments due on account at the time of service
Maintain reception area and lobby.
Manage & complete internal communications from providers and staff.
Utilize your multi-tasking skills
Misc.
Travel to other locations as needed based on the needs of the practice
Other duties as assigned based on the needs of the practice
$32k-40k yearly est. 5d ago
Receptionist/Administrative Support
Northwestern Mutual 4.5
Unit secretary job in Edina, MN
The responsibility of the Receptionist/Administrative Support position is to serve as the primary contact for customers and policy owners as they call and enter the office and to assist with administrative work for financial representatives in the office.
Specific responsibilities include but will not be limited to:
Reception
Greet visitors and direct them appropriately
Answer, screen, and record telephone calls
Maintain telephone system and agency directory
Train new personnel on how to use the phone system
Process incoming and outgoing mail; deliver outgoing mail to Post Office
Maintain the reception area
Make copies, send, and distribute faxes and maintain copy and fax machines
Maintain inventory and order office supplies as needed
Answer basic policy owner/policy benefit questions
Complete and/or assist with projects as assigned by the Office Manager/Director of Operations
Cross-train in other support roles
Advisor Support
Preparing insurance submissions
Tracking cases through underwriting and completing tasks necessary for the underwriting decision
Limited client communications: medical exam coordination, collection of outstanding information
Opening investment accounts
Completing financial transactions
Creating templated financial plans and other illustrations
Support implementation and adoption of technology and workflows
Manage data and workflows within the client relationship management (“CRM”) software
Communicating with multiple new reps and other stakeholders regarding operational issues and development opportunities
QUALIFICATIONS
It is recommended that the Receptionist/Administrative Support position have the following qualifications:
Basic computer and Microsoft Office experience
Multi-line phone experience preferred
Filing skills
Customer service experience strongly preferred
Ability to handle detailed work with high degree of accuracy
Excellent interpersonal skills
Experience in problem-solving
High level of organizational skills
Excellent written and oral communication skills
Professional office skills
Ability to take independent action to make sound decisions
Ability to multi-task
Ability to be flexible and open-minded.
Ability to work effectively with people at all levels
$33k-38k yearly est. 27d ago
Medical Receptionist - .75 FTE
American Family Care Hopkins and Maple Grove 3.8
Unit secretary job in Maple Grove, MN
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$28k-33k yearly est. Auto-Apply 60d+ ago
Front Desk Coordinator I
Smile Doctors
Unit secretary job in Cambridge, MN
Looking for a career that makes you smile? Embrace Orthodontics is seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Performs various administrative duties.
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
Basic knowledge of Microsoft Office
Ability build rapport with patients
Ability to establish and maintain good working relationships with patients and coworkers
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
Pay Range: $20.00 - $24.00
This is the perfect opportunity to grow with an expanding organization! Apply today!
$20-24 hourly 5d ago
Front Desk Part Time
Planet Fitness-PF Baseline Fitness
Unit secretary job in Osseo, MN
Job DescriptionJob Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities
Greet/meet potential members, providing a great customer experience.
Handle front desk related tasks:
o Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o Taking info calls and tours
o Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customers wants and needs.
Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications
Honesty and good work ethic
Strong customer service skills
Basic computer proficiency
Physical Demands
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time.
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness
$30k-38k yearly est. 2d ago
Per Diem Medical Receptionist
Herself Health
Unit secretary job in Saint Paul, MN
Per Diem Medical Receptionist - Job Description
Employment Type: Per Diem, Non-Exempt Level: Associate Compensation: $24.00/hour Shift Information: Shifts are typically a full day, 8am - 5pm Central Time sometime between Monday - Friday. No overnight shifts, no weekend shifts. There is no guarantee of specific hours.
Who we are:
At Herself Health, we're on a mission to help women get more life out of life, together. We are building a new model of primary care for women 60+ to solve long-standing problems: rushed appointments, long wait times, and care that's generalized rather than specialized towards women's needs later in life such as post-menopausal care, bone density, weight management, and mental, social and emotional well-being.
Our patient-centric Primary Care clinics are dispersed across Minneapolis/St. Paul, MN. We are thrilled to serve the Twin Cities metro and Eagan. Our team of colleagues is on a mission to innovate the primary care landscape for women 60+. We're seeking like-minded individuals who share in this passion to join us!
About you:
As we grow our team, we are seeking strategic thought leaders who have a passion for building and innovating. We foster a culture of collaboration, excellence and the willingness to roll up our sleeves and learn as we grow. We have a customer first mindset, and we are looking for team members who share that. Our ideal candidates have strategic prowess and the ability to use data to build best practices and implement great ideas in collaboration with our team and our community.
About the Per Diem Medical Receptionist Role:
You will work closely with patients and interdisciplinary care team to ensure a seamless and positive patient experience at every touchpoint. This role is ideal for someone who is flexible, dependable, and passionate about helping women thrive in their later years. With the Highland Park Clinic as your home clinic, this position may be required to float to other locations from time to time.
Key Responsibilities:
Float to various clinic locations to provide coverage as needed
Greet and check in patients warmly upon arrival to ensure a welcoming experience
Handle all front desk operations including, but not limited to, answering phone calls, scheduling appointments, addressing patient inquiries, and screening calls
Assist with patient appointments, including intake paperwork, check-in/check-out, and follow-up coordination
Maintain and update patient records in accordance with compliance guidelines
Support clinic operations by managing referrals, prescription requests, and other clerical tasks
Work closely with the clinical team to support overall patient flow and clinic efficiency
Access and gather relevant medical history and referral information when appropriate
Ensure a high standard of professionalism, confidentiality, and service in every patient interaction
Preferred Qualifications and Skills:
Previous experience as a medical receptionist or in a healthcare admin role
Demonstrated ability to manage a variety of administrative responsibilities
Proficient with electronic medical records (EMR) and basic computer skills
Strong interpersonal and communication skills; a true “people person”
Ability to travel reliably between clinic locations based on scheduling needs
We support Equal Employment Opportunities (EEO). We are committed to an inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender identity or expression, age, marital status, veteran status, disability status, parental status, political affiliation, or any other status protected by federal, state, or local laws.
All employees of Herself Health are expected to fully understand and abide by the practice's compliance policies and procedures. Employees are provided training upon hire and annually and regularly notified of changes as needed. It is expected that all employees will report any suspected violations of any federal or state laws to their direct supervisor, Human Resources, or the Compliance Officer.
$24 hourly Auto-Apply 60d+ ago
Front Desk Receptionist
Institute for Orthopedics & Chiropractic
Unit secretary job in Edina, MN
Benefits:
Dental insurance
Health insurance
Paid time off
Benefits/Perks
Competitive salary
Great work-life balance
Simple IRA (after one year)
Short & Long term disability
Life Insurance
Ongoing training
Employee Discount
Full-time Front Desk Receptionist position open in our Edina location (32-40 hours with benefits)
Institute For Orthopedics & Chiropractic is a busy multi-specialty clinic with 5 chiropractors, 2 Physical Therapists, 2 PTAs and 2 Massage Therapists in two locations, Edina and St. Paul.
***********************
Hours & Location:Clinic Hours: Mon, Wed, Thur, Fri 9am-5:30pm, Tues 9:30-6pm
6550 York Avenue S., Suite 600, Edina, MN 55435
Some occasional travel to our St Paul office for coverage and occasional Saturday coverage in the future.
Our ideal candidate is:
Passionate about healthy living
Strives for excellence; goes above and beyond to provide the BEST care for our patients
Works well as a team by collaborating, sharing ideas and encouraging each other
Excellent communication skills
Medical experience is a plus
We use Apple computers: iPad, Pages, Numbers, Microsoft Teams
Medical software: Jane
The responsibilities for this position are:
Greeting patients
Collecting copays and balances
Preparing paperwork for upcoming appointments
Communication with patients and doctors
Verifying insurance benefits
Complete prior authorizations/referrals
Answer multi-line phone and scheduling for two locations
Explains Insurance benefits to the patients
Optimizing provider schedules and patient satisfaction with efficient scheduling
We are looking forward to receiving your application. Thank you.
Compensation: $16.44 - $22.25 per hour
CHIROPRACTIC CARE AT IOC At IOC, our reputation and success has been built in an integrative and complete treatment approach combining traditional chiropractics (utilizing the Gonstead Method of chiropractic).
WE SPECIALIZE IN NON-SURGICAL TREATMENT OF ORTHOPEDIC CONDITIONS. Such as:
Back & Neck pain - injury
Disc Degeneration - Bulging - Herniations
Extremity Joint Pain
Arthritis - Degenerative Joint Disease
Fibromyalgia
Chronic Pain Syndromes
Tendonitis - Bursitis
Spinal Degeneration
Sciatica & Arm Pain, Numbness & Tingling
Headaches - Migraines & Tensions
Vertigo
Carpal Tunnel Syndrome
Whiplash
Sports Injuries
Neck Pain
Car Accident Injuries
Frozen Shoulder
Hip Pain - Bursitis
Muscle Strains, Pulled Hamstrings
Sprained Ankles
Rotator Cuff Tendonitis and Tears
Tennis Elbow
And many other Orthopedic conditions, injuries.
$16.4-22.3 hourly Auto-Apply 47d ago
Medical Front Desk Receptionist
North Clinic 3.9
Unit secretary job in Plymouth, MN
Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth.
At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values.
We are seeking a highly organized and detail-oriented Front Desk Medical Receptionis t to join our team. In this role, you will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and supporting the smooth operation of the front desk. As a key part of the patient experience, you will contribute significantly to the overall success of our practice.
This is full-time position, Monday through Friday between the hours of 7:00 AM - 5:00 PM (rotating shifts) that include closing.
Hourly Range: $19.00 - $21.75, based on years of relevant experience.
Sign-On Bonus: eligible candidates will receive a $1,000 tiered sign-on bonus, paid in three installments.
Responsibilities:
Create a welcoming and professional environment by greeting visitors and patients in-person and by phone
Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics
Verify patient information with confidentiality; collect co-pays and outstanding balances
Schedule follow-up appointments and procedures as needed
Communicate with patients and families to ensure completion of required forms
Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards
Travel to other clinic locations to provide front desk support as needed
Performs other related duties as assigned
Requirements:
High school diploma or equivalent
1-3 years of medical clinic experience
Proficiency with electronic medical record systems (EMR)
Strong customer service mindset with the ability to manage fast-paced, high-volume patient calls
Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff
Ability to perform a variety of administrative and patient-support tasks
Enjoy working in a fast paced, team oriented environment
Voyage Healthcare offers a comprehensive benefits package including:
Supportive, collaborative, and welcoming work environment where your contributions are valued
Paid Time Off (PTO)
Paid Holidays + Birthday Floating Holiday
Medical, Dental & Vision Insurance
Long Term Disability Insurance (LTD)
Short-Term Disability Insurance (STD)
Company Paid Life Insurance
Retirement Benefits with 401(k) Match
Education Assistance
Employee Assistance Program (EAP)
Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA #ind
How much does a unit secretary earn in Coon Rapids, MN?
The average unit secretary in Coon Rapids, MN earns between $28,000 and $45,000 annually. This compares to the national average unit secretary range of $25,000 to $40,000.