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Unit secretary jobs in Delaware - 64 jobs
Unit Coordinator
Brigham and Women's Hospital
Unit secretary job in Dover, DE
Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. Does this position require Patient Care? No Essential Functions * Performs clerical and other duties to assist in the general administration of the floor or unit. * Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner. * Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit. * Schedules consultations, tests, procedures, and patient transport to other departments. * Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput. * Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs. * May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department. Qualifications Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred Experience Administrative support experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. - Proficiency in MS Office. - Ability to proofread and edit written documents. - Ability to use phone system. - Managing one's own time and the time of others. - Strong verbal & written communication skills. - Strong interpersonal, written and oral skills. - Ability to use standard office equipment. - Familiarity with medical terminology. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 789 Central Avenue Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $17.36 - $23.92/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.$17.4-23.9 hourly Auto-Apply 12d agoTrainee industrial clerk (m/f/d) with additional qualification in international business management
Bell Food Group
Unit secretary job in Delaware
Would you like to work in purchasing, sales, financial accounting or production planning later on? After completing their training, industrial clerks are employed in almost all areas and are therefore the all-rounders in the company. Contract type Apprenticeship Workload 100% Working time model Flexitime Start of employment 01.09.2026 Hügli Nahrungsmittel GmbH Güttingerstrasse 23 78315 Radolfzell Calculate route Language German What we offer Work-life balance More than 30 days off per year and flexible working hours on a 4.5 day week mean you can start the weekend early. Mobility Thanks to our travel allowance, good public transport connections and plenty of parking spaces for cars and bicycles, our employees can travel easily. Professional development opportunities The highlight is the period spent working abroad, and you can also expect regular meetings with short training sessions, independent projects and a job guarantee (at least six months). Health All employees have the opportunity to take advantage of sports, leisure and wellness programmes throughout Germany with HANSEFIT. Company events A variety of company events ensure a great community and a family atmosphere at work. Fair wages and social benefits Our trainees also benefit from holiday pay, annual bonuses and a company pension scheme. = total Items ? 'h-0 m-0 p-0 opacity-0 invisible w-0' : 'opacity-100 visible w-fit'"> Show more Your tasks During your apprenticeship * you will organize the purchase of raw materials and packaging materials with our procurement department * get to know our sales divisions including their marketing departments * . their marketing departments * work in our administrative departments of Finance and Accounting and Human Resources * go through the various areas of our Group-wide IT organization * support our Development and Quality Assurance departments * assist with our production processes Further information on the profession can be found here. * Training starts on 1 September 2026 * The training is organized according to a structured training plan covering all relevant departments * The vocational school responsible is the Stockach Vocational School Centre * The training lasts 3 years What you bring with you * At the start of your apprenticeship, you will have completed a technical college entrance qualification or A-levels with good grades in the core subjects * You are interested in business management topics * You have good language skills in English as well as French or Spanish * You have a high level of commitment, reliability and independence * You are characterized by the ability to work in a team and diligence$25k-35k yearly est. 60d+ agoReceptionist - part time 60%
Partners Group Holding AG
Unit secretary job in Delaware
What it's about What it's about Partners Group seeks a dynamic and service-oriented receptionist to join our Munich office. The receptionist acts as the first point of contact for business partners, supports seamless office operations, and provides general administrative assistance. The role requires flexibility in both working hours and responsibilities, as daily office needs may vary depending on meetings, events, and business priorities. A proactive and adaptable mindset is essential. The receptionist welcomes visitors and coordinates their arrivals, books conference rooms, answers and directs incoming calls, maintains common areas, responds to internal and external inquiries, liaises with external vendors to ensure timely inventory delivery, and provides meeting and event support. The role may also include administrative support to senior staff as required. Duties & Responsibilities Reception / Welcome Area * Cheerfully greet all visitors and act as a positive ambassador for the firm * Offer and serve refreshments to guests upon arrival * Escort guests to meeting rooms, ensuring a welcoming and professional experience * Conduct a morning walk-through of communal areas to ensure cleanliness and order * Review the Outlook calendar daily to understand meeting schedules and required room setups * Answer and direct incoming calls promptly in line with defined standards * Ensure conference rooms and kitchens are stocked with beverages and snacks * Announce arriving clients to meeting participants * Provide concierge-style support for guests (Wi-Fi access, taxi coordination, restaurant reservations, etc.) Office Support * Manage the issuance of security badges and maintain accurate tracking * Organize new hire welcomes, including badge issuance and desk setup * Handle incoming and outgoing mail * Support internal events in collaboration with the Office Manager * Monitor the Office Management inbox and respond or escalate as appropriate * Maintain office kitchen and pantry areas, including dishwasher duties * Restock printers with paper and ink cartridges * Order and replenish office and service-center supplies * Communicate professionally, both verbally and in writing, at all times * Remain flexible to support ad-hoc operational needs and changing priorities * Perform other duties as assigned What we expect * Professional attitude with a friendly and approachable demeanor * Strong team player who enjoys supporting others and contributing to a positive office culture * Flexibility and willingness to adjust working hours or tasks when business needs require * 1-2 years of experience in an administrative or reception role within a professional environment * Previous experience in hospitality, client service, or another customer-facing role is an advantage * Fluency in both English and German * Confident user of MS Office with the ability to quickly learn new systems * Proactive working style with the ability to manage multiple tasks and deadlines * Highly organized with strong attention to detail * Domestic and international events, including offsites and volunteer opportunities What we offer Partners Group is a global financial institution that retains the culture, pace, and agility of a start-up. We are committed to attracting, developing, and retaining top talent by offering an environment in which results are recognized and rewarded. Our benefits include: * Professional, international, and high-performing work environment * Challenging and rewarding role within a growing company * Collaborative culture with on-the-job training and mentorship * Commitment to continuous learning, including access to further education and self-development opportunities * 25 vacation days and a one-month paid sabbatical after every five years of service * Lunch subsidy * Weekly team lunch fostering collaboration and team connection * Complimentary breakfast offerings, refreshments, and snacks available throughout the week * Health and wellbeing benefits, including access to the EGYM Wellpass corporate fitness and wellness network * Domestic and international events, including offsites and volunteer opportunities ********************* Please be aware, fraudsters may pose as Partners Group recruiters. All genuine representatives can be identified by a verified sign on their LinkedIn profiles. If you suspect fraud or have doubts, contact us immediately at ******************** Job Segment: Receptionist, Administrative Assistant, Office Manager, Social Media, Administrative, Marketing$24k-30k yearly est. 19h agoUnit Clerk-Emergency Services (8A-8P)
Nemours Foundation
Unit secretary job in Wilmington, DE
Nemours is seeking a Unit Clerk to join our Nemours Children's Health team in Wilmington, DE. This is a 36-hr/wk position, 8A-8P, every 3rd weekend, 2 holidays/year. The Unit Clerk is an individual who will function as a member of the nursing staff responsible for assisting with general activities of the patient care unit and for assuring smooth communication of patient care related information both intra departmentally and interdepartmentally. Position Responsibilities * Courteously and professionally covers patient care center front desk as needed or assigned. This includes promptly answering telephones, greeting patients, sending reports, distributing, sorting, or processing mail, etc. This may also include instructing patients on how to get to other hospital locations or other * information. * Delivers reports, supplies, etc. to patient areas or hospital locations as needed. * Accurately relays information from physicians, nurses, laboratory personnel and others. * Uses Information Systems as required for patient care. * Accurately enters written orders into the computer. Follows through on all orders as appropriate such as calling departments for consults. * Maintains accurate information on the unit board. * Processes all computer documents appropriately differentiating between temporary and permanent documents and obtaining signatures as needed. * Ensures that the work area is organized. * Maintains open communication with the patient care team to relay pertinent information regarding patient and unit needs. * Assists with activities of daily life (bath, feed, play, etc.) and other patient care as directed. * Ensures an adequate stock of all necessary equipment and supplies in designated areas at established par levels. * Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation. * Participates in unit, departmental and hospital educational programs. * Attends unit/departmental meetings regularly. * Demonstrates proficiency in the care of patients of all ages; neonates, infants, toddlers, school aged, adolescents and adults. Position Requirements * High School Diploma * An American Heart Association BLS * Minimum of one year experience required * Medical terminology training preferred * Previous clerical experience in a health care setting preferred$24k-32k yearly est. Auto-Apply 20d agoUnit Clerk-Advanced Delivery Unit (rotating shifts)
Nemours
Unit secretary job in Wilmington, DE
Nemours is seeking a Unit Clerk to join our Advanced Delivery Unit in Wilmington, DE ! This full-time position consists of 72 hours every two weeks, rotating shifts 7am-7pm/ 7pm-7am with every third weekend and holiday rotation. Essential Functions: Functions as a collaborative team member in a fast-paced healthcare environment. Greets and interacts with families in person and via phone. Completes unit clerical responsibilities to support unit functioning. Coordinates with staff to support patient care tasks and nursing workflow. Ensures an adequate stock of all necessary equipment and supplies in designated areas at established par levels. Engages with staff across multiple departments to obtain information and resources. Job Requirements: High school diploma required Current AHA Healthcare Provider Certification required Previous Inpatient Clerk experience preferred. Medical terminology training preferred. Other Requirements: Professional verbal and written communication skills. Organizational and time management skills. Understanding of basic office skills, including proficiency in the use of computers.$24k-32k yearly est. Auto-Apply 21d agoUnit Clerk-Emergency Services (8A-8P)
The Nemours Foundation
Unit secretary job in Wilmington, DE
Nemours is seeking a Unit Clerk to join our Nemours Children's Health team in Wilmington, DE. This is a 36-hr/wk position, 8A-8P, every 3rd weekend, 2 holidays/year. The Unit Clerk is an individual who will function as a member of the nursing staff responsible for assisting with general activities of the patient care unit and for assuring smooth communication of patient care related information both intra departmentally and interdepartmentally. Position Responsibilities Courteously and professionally covers patient care center front desk as needed or assigned. This includes promptly answering telephones, greeting patients, sending reports, distributing, sorting, or processing mail, etc. This may also include instructing patients on how to get to other hospital locations or other information. Delivers reports, supplies, etc. to patient areas or hospital locations as needed. Accurately relays information from physicians, nurses, laboratory personnel and others. Uses Information Systems as required for patient care. Accurately enters written orders into the computer. Follows through on all orders as appropriate such as calling departments for consults. Maintains accurate information on the unit board. Processes all computer documents appropriately differentiating between temporary and permanent documents and obtaining signatures as needed. Ensures that the work area is organized. Maintains open communication with the patient care team to relay pertinent information regarding patient and unit needs. Assists with activities of daily life (bath, feed, play, etc.) and other patient care as directed. Ensures an adequate stock of all necessary equipment and supplies in designated areas at established par levels. Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation. Participates in unit, departmental and hospital educational programs. Attends unit/departmental meetings regularly. Demonstrates proficiency in the care of patients of all ages; neonates, infants, toddlers, school aged, adolescents and adults. Position Requirements High School Diploma An American Heart Association BLS Minimum of one year experience required Medical terminology training preferred Previous clerical experience in a health care setting preferred$24k-32k yearly est. Auto-Apply 21d agoBi-Lingual Front Desk Receptionist
J & J Staffing Resources
Unit secretary job in Newark, DE
Temp To Full-Time Our Client, a dental office in Newark DE, is seeking a friendly, bright and an energetic Bilingual Dental Front Desk Receptionist to join their team. Position: Temp-to-Hire, Full-Time Schedule: Monday, 10:40a-7pm, Tuesday-Thursday, 7:40am-5pm and Friday, 7:40a-1pm Compensation: $18 an hour Responsibilities Greet patients and visitors warmly, creating a positive first impression Answer multi-line phones, respond to inquiries, and route calls appropriately Schedule and confirm patient appointments using EagleSoft Software Manage patient check-in and check-out procedures Collect co-pays and process payments Verify and update patient insurance information Maintain a clean, organized, and inviting reception area Assist with administrative tasks such as filing, data entry, and patient communication Ensure compliance with HIPAA and office policies Skills Fluent in Spanish and English required Previous experience in a dental or medical office preferred Proficiency with dental management software (e.g., Dentrix, Eaglesoft, or Open Dental) is a plus Strong communication and interpersonal skills Detail-oriented and able to multitask in a fast-paced environment Professional appearance and attitude$18 hourly 2d agoMedical Receptionist
Simon Eye
Unit secretary job in Wilmington, DE
Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr, and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff. As a Medical Receptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates. What You'll Do: * Accurately enter and communicate patient charges * Collect co-payments from patients as required by insurance guidelines * Review registration information on file, verify insurance plan information * Update and maintain patient insurance and demographic information * Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed * Schedule patient appointments * Communicate with providers and staff throughout daily events What You'll Need: * At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment * Ability to understand and communicate patient insurance information in a clear and professional manner * Ability multi-task; to work quickly and accurately while maintaining a positive patient experience * Proficiency in using computer databases including typing accuracy * High level of professionalism and self-motivation * Ability to work at least one evening per week and two Saturdays per month to meet patient needs About Us We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing Eye Care for Life. We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades!$24k-30k yearly est. 14d agoRisk Management - Chief Data Office Associate
JPMC
Unit secretary job in Newark, DE
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Risk Management & Compliance Chief Data Office - Data Risk Management - Associate, you will play a crucial role in supporting the delivery of Risk Management Wholesale Risk Chief Data Office mandates related to the Data Risk Management Policy and Standard. You will assist in implementing the Chief Data Office strategy and partner with various stakeholders across the firm to carry out data governance responsibilities. In this high impact role, you will have the opportunity to collaborate with various functions across Wholesale Risk, overseeing the delivery of Firmwide Data Management and Risk Management Wholesale Risk Chief Data Office initiatives. This role will allow you to leverage your Risk Management experience, multitask and deliver on various initiatives simultaneously. Job Responsibilities Assist Wholesale Risk Lead in implementing and maintaining Data Quality Framework. Monitor progress against established goals and milestones Contribute to the development, management and monitoring of project plans Provide status updates to stakeholders and escalate risks/issues to leadership as needed Prepare and deliver effective presentations and updates to the team, leadership and stakeholders Identify and escalate risks, issues and dependencies impacting project execution Maintain strong working relationships with Risk Management Wholesale Risk Chief Data Office stakeholders, which include Risk Management, Business Process Owners, Data Providers, Data Owners, Data Quality Managers, Control Managers; other Chief Data Offices and key data-related roles across Business and Technology to facilitate effective communication. Identify, evaluate and drive operational improvements across Risk Management Wholesale Risk Chief Data Office team Develop and maintain process and control documentation (e.g., standard operating procedures, process flows, data flows) Participate and contribute to working groups and forums Required Qualifications, Skills and Capabilities Bachelor's degree required 3 plus years of demonstrated leadership experience in one of the following areas: Finance, Risk Controller, Internal/External Reporting, Business analysis, Data Governance, Project management. Excellent analytical and problem-solving skills; ability to lead projects with minimal oversight. Proficiency in manipulating and analyzing large data sets in Excel. Familiar with PowerPoint basics and storytelling. Experience with Risk management related applications/tools. Excellent written and verbal communication skills. Strong interpersonal skills; ability to develop effective credible relationships with business and technology partners. Effective change management skills - ability to support & adapt within a changing environment Self-starter, able to work autonomously, with strong time management skills; efficient at multi-tasking and able to work under pressure to deliver multiple business demands on-time, to a high standard Preferred Qualifications, Skills and Capabilities Finance related bachelor's degree preferred. Experience with Business Intelligence tools such as QlikView, Alteryx is useful Conceptual understanding of relational databases, data modeling, and SQL would be advantageous.$25k-33k yearly est. Auto-Apply 60d+ agoReceptionist
Partnered Staffing
Unit secretary job in Wilmington, DE
Receptionist! Kelly Services is currently seeking a Receptionist in Wilmington, DE for one of our major healthcare clients! This is a potential temp-to-perm position starting on 4/24 - 10/23. Schedule: Monday-Friday, 8:00 AM - 5:00 PM Pay: 15/hr SUMMARY: Responsible for greeting visitors conducting business with the company and directs them to the appropriate location following established security procedures. MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: May perform clerical typing or related duties as required. Greets visitors conducting business with the company and directs them to the appropriate location following established security procedures. EDUCATION/EXPERIENCE: Requires a high school diploma, or any combination of education and experience, which would provide an equivalent background. Ability to carry out written and oral instruction and excellent interpersonal skills required. Basic analytical, communication and vocational skills and ability to operate basic equipment required. Qualifications EDUCATION/EXPERIENCE: Requires a high school diploma, or any combination of education and experience, which would provide an equivalent background. Ability to carry out written and oral instruction and excellent interpersonal skills required. Basic analytical, communication and vocational skills and ability to operate basic equipment required. Additional Information Pay Rate 15.00 per Hour$24k-31k yearly est. 12h agoFront Office Clerk/Receptionist
Brandywine Urology Consultants
Unit secretary job in New Castle, DE
Job Description The Patient Services Representative is part of the Brandywine Urology Consultants Front Desk team. This critical, patient facing, role is the first person our patients see when they arrive to the office. This person promptly, courteously and professionally greets patients. This role is responsible for the day-to-day administrative and general office duties of the front desk including but not limited to: warmly greeting patients, checking in/out patients for their appointment, collecting co-pays/patient balances, providing patient refunds, scheduling follow up appointments, verifying insurance eligibility, etc.$26k-34k yearly est. 11d agoMedical Receptionist
Kids and Teens Pediatrics of Dover
Unit secretary job in Dover, DE
Job DescriptionBenefits: Bonus based on performance Company parties Flexible schedule Free food & snacks Opportunity for advancement Training & development Medical Receptionist Kids and Teens Pediatrics of Dover is dedicated to improving the health and lives of children. As one of the top-rated pediatric practices in Dover, DE, Kids and Teens Pediatrics provides care through a dedicated team of medical providers, staff, and administrators. Providing comprehensive, high-quality care and servicing as an advocate for children and their health has been Kids and Teens Pediatrics' commitment since our establishment in 2015. Our practice and community have grown since our establishment, and today, our practice serves many patients and families in our area. As our practice continuously expands, we seek to add to our medical providers, staff, and administrators team. As a Medical Receptionist at Kids and Teens Pediatrics of Dover, you will collaborate with and work independently from our administrative and clerical staff. Your responsibilities will include greeting visitors, maintaining appointments and providing direction to people in person and over the phone, managing email and phone systems, performing clerical duties, and disseminating information to medical, administrative staff, and management staff. Job Duties: Professionally greet patients, family, and visitors in person or over the phone; answer or refer inquiries as needed. Confirm and schedule appointments Retrieve patient information and documentation the day before the appointment; review to ensure proper documentation is on file. Register new patients upon accurate completion of registration forms and medical record transfer forms by electronically entering demographics, insurance information, and additional information provided in the forms Check-in patients electronically by appointment time and collect appropriate copays and account balances; verify patient demographics and insurance and update system as needed, including scanning new insurance cards; schedule well visits due for patients; address any other open items. Check-out patients electronically and ensure that all requests are fulfilled before the patients departure. Maintain fax and scan portals by distributing to appropriate personnel, and uploading to patient EHR Verify and ensure the distribution of necessary paperwork/forms needed for school, daycare, sports, or other outside services as requested by parent/guardian. Keep office supplies ready by inventorying stock, submitting inventory to management, and verifying receipt of items ordered. Assist management in maintaining the office inventory and placing orders for new materials as needed. Reconcile charges to payments after the business day Maintains a safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations. Respect and promote patient confidentiality at all times and follow HIPAA guidelines. Serve and protect the practice by adhering to professional standards, policies, procedures, and federal, state, and local requirements. Demonstrate flexibility and be professional at all times. Adhere to all applicable policies, procedures, rules, and regulations. Other duties as assigned and needed Preferred (and Required) Education and Experience: Minimum of Two-years in customer service [Required] Minimum of One-year of EMR/EHR experience [Preferred] Minimum of Two-years experience in a medical office [Preferred] Minimum of One-year medical terminology [Preferred] High school or Equivalent [Required] Preferred (and Required) Skillset: Excellent Written and Verbal Communication Skills Strong EMR and General Computer Skills Strong Customer Service Skills High Level of Professionalism and Teamwork Intermediate to Fluent Level Spanish [Preferred] Experience: Customer service: 2 years (Required) Medical terminology: 1 year (Preferred) EMR/EHR Systems: 1 year (Preferred$27k-33k yearly est. 23d agoDental Front Desk Scheduler Part-time
Henrietta Johnson Medical Center
Unit secretary job in Wilmington, DE
Under the direct supervision of the Dentist, Dental Front Desk Staff will manage patient appointments, reminders, registrations, insurance, lab cases, internal/external referrals, phone calls, and enforce HJMC policies. Major Responsibilities: The following is illustrative and not all inclusive: Schedule appointments for patients. Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable.) Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete paperwork. Remind caller of cancellation/no show policy. Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization. Act as a liaison for the patients and the Health Center: Direct calls to other departments as needed. Use sound judgement in handling calls, especially with upset patients. Understanding of when to escalate calls to physicians/practice manager/triage nurse. Service patients: Make reminder calls. Make calls to reschedule appointments. Provide assistance with mailings and other projects as call volume permits. Be current in basic life support Participate as needed, in Quality Improvement Be courteous and professional at all times with patients and co-workers, especially when giving instructions to patients before, during and after dental appointments. Ensure that patient information is kept HIPPA secure. Assist in inventory and ordering of supplies for the dental Other duties as assigned Key Performance Indicators: Provider satisfaction Patient satisfaction Excellent customer service Be courteous and professional at all times with patients and co-workers. Perform all duties listed in the responsibilities section, and those assigned by the dentist HIPAA Statement: The individual will have access to the patient records. Professionalism and confidentiality must be maintained at all times. About Us: Henrietta Johnson Medical Center is a part of a national network of federally funded Community Health Centers that have been serving the community for over 50 years. The mission of Henrietta Johnson Medical Center is committed to increasing access to quality, culturally sensitive and cost-effective comprehensive health care services for the under-served, uninsured, and under-insured individuals throughout the community.$27k-32k yearly est. 60d+ agoPart Time Service Receptionist/Appointment Coordinator
Carman Ford
Unit secretary job in New Castle, DE
Job Description Carman Ford Lincoln is looking to add a PART TIME Service Receptionist/Appointment Coordinator to our team. This position is part time with additional time to cover shifts for the full time employees when they are out. Scheduled hours are Monday 4:30pm-6:00pm, Wednesday 4:30pm-7:30pm, Friday 4:30pm-6:00pm, Saturday 8:00am-3:00pm (8:00am-1:00pm during summer time hours). Key responsibilities include, but are not limited to: Answering incoming service phone calls and transferring to the correct person or department Scheduling service appointments from incoming phone calls Making outbound phone calls to customers to schedule appointments Monitoring all service department appointment scheduling Collecting payment for customers, in person and over the phone, when vehicles are picked up Documenting and verifying all deposits for their shift (cash, check , credit cards, Rewards Points, etc) Work closely with Service Manager and Department Managers to grow the company and service department Why work at Carman? We are a family owned and operated business that has been around for 50+ years Family atmosphere and safe working environment Training and continuous support throughout employment Potential for advancement in position and other positions throughout the dealership This is a PART TIME position and the rate of pay is $17.00/hour, weekly pay.$17 hourly 4d agoFront Office Specialist PRN
Opportunitiesconcentra
Unit secretary job in Wilmington, DE
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards Additional Data This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws$25k-35k yearly est. Auto-Apply 8d agoUnit Clerk-Advanced Delivery Unit (rotating shifts)
The Nemours Foundation
Unit secretary job in Wilmington, DE
Nemours is seeking a Unit Clerk to join our Advanced Delivery Unit in Wilmington, DE ! This full-time position consists of 72 hours every two weeks, rotating shifts 7am-7pm/ 7pm-7am with every third weekend and holiday rotation. Essential Functions: Functions as a collaborative team member in a fast-paced healthcare environment. Greets and interacts with families in person and via phone. Completes unit clerical responsibilities to support unit functioning. Coordinates with staff to support patient care tasks and nursing workflow. Ensures an adequate stock of all necessary equipment and supplies in designated areas at established par levels. Engages with staff across multiple departments to obtain information and resources. Job Requirements: High school diploma required Current AHA Healthcare Provider Certification required Previous Inpatient Clerk experience preferred. Medical terminology training preferred. Other Requirements: Professional verbal and written communication skills. Organizational and time management skills. Understanding of basic office skills, including proficiency in the use of computers.$24k-32k yearly est. Auto-Apply 21d agoUnit Clerk-Emergency Services (8A-8P)
Nemours
Unit secretary job in Wilmington, DE
Nemours is seeking a Unit Clerk to join our Nemours Children's Health team in Wilmington, DE. This is a 36-hr/wk position, 8A-8P, every 3rd weekend, 2 holidays/year. The Unit Clerk is an individual who will function as a member of the nursing staff responsible for assisting with general activities of the patient care unit and for assuring smooth communication of patient care related information both intra departmentally and interdepartmentally. Position Responsibilities Courteously and professionally covers patient care center front desk as needed or assigned. This includes promptly answering telephones, greeting patients, sending reports, distributing, sorting, or processing mail, etc. This may also include instructing patients on how to get to other hospital locations or other information. Delivers reports, supplies, etc. to patient areas or hospital locations as needed. Accurately relays information from physicians, nurses, laboratory personnel and others. Uses Information Systems as required for patient care. Accurately enters written orders into the computer. Follows through on all orders as appropriate such as calling departments for consults. Maintains accurate information on the unit board. Processes all computer documents appropriately differentiating between temporary and permanent documents and obtaining signatures as needed. Ensures that the work area is organized. Maintains open communication with the patient care team to relay pertinent information regarding patient and unit needs. Assists with activities of daily life (bath, feed, play, etc.) and other patient care as directed. Ensures an adequate stock of all necessary equipment and supplies in designated areas at established par levels. Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation. Participates in unit, departmental and hospital educational programs. Attends unit/departmental meetings regularly. Demonstrates proficiency in the care of patients of all ages; neonates, infants, toddlers, school aged, adolescents and adults. Position Requirements High School Diploma An American Heart Association BLS Minimum of one year experience required Medical terminology training preferred Previous clerical experience in a health care setting preferred$24k-32k yearly est. Auto-Apply 21d agoUnit Clerk-Advanced Delivery Unit (rotating shifts)
Nemours Foundation
Unit secretary job in Wilmington, DE
Nemours is seeking a Unit Clerk to join our Advanced Delivery Unit in Wilmington, DE! This full-time position consists of 72 hours every two weeks, rotating shifts 7am-7pm/ 7pm-7am with every third weekend and holiday rotation. Essential Functions: * Functions as a collaborative team member in a fast-paced healthcare environment. * Greets and interacts with families in person and via phone. * Completes unit clerical responsibilities to support unit functioning. * Coordinates with staff to support patient care tasks and nursing workflow. * Ensures an adequate stock of all necessary equipment and supplies in designated areas at established par levels. * Engages with staff across multiple departments to obtain information and resources. Job Requirements: * High school diploma required * Current AHA Healthcare Provider Certification required * Previous Inpatient Clerk experience preferred. * Medical terminology training preferred. Other Requirements: * Professional verbal and written communication skills. * Organizational and time management skills. * Understanding of basic office skills, including proficiency in the use of computers.$24k-32k yearly est. Auto-Apply 20d agoFront Office Clerk/Receptionist
Brandywine Urology Consultants
Unit secretary job in New Castle, DE
The Patient Services Representative is part of the Brandywine Urology Consultants Front Desk team. This critical, patient facing, role is the first person our patients see when they arrive to the office. This person promptly, courteously and professionally greets patients. This role is responsible for the day-to-day administrative and general office duties of the front desk including but not limited to: warmly greeting patients, checking in/out patients for their appointment, collecting co-pays/patient balances, providing patient refunds, scheduling follow up appointments, verifying insurance eligibility, etc.$26k-34k yearly est. 41d agoMedical Receptionist
Simon Eye Associates
Unit secretary job in Rehoboth Beach, DE
Job Description Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr, and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff. As a Medical Receptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates. What You'll Do: Accurately enter and communicate patient charges Collect co-payments from patients as required by insurance guidelines Review registration information on file, verify insurance plan information Update and maintain patient insurance and demographic information Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed Schedule patient appointments Communicate with providers and staff throughout daily events What You'll Need: At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment Ability to understand and communicate patient insurance information in a clear and professional manner Ability multi-task; to work quickly and accurately while maintaining a positive patient experience Proficiency in using computer databases including typing accuracy High level of professionalism and self-motivation Ability to work at least one evening per week and two Saturdays per month to meet patient needs About Us We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing Eye Care for Life . We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades! Powered by JazzHR ja Gdl718TC$24k-30k yearly est. 5d ago
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