Receptionist | Part-Time | 4 p.m. - 8 p.m.
Unit secretary job in Delaware
STATEMENT OF JOB:
The concierge/receptionist performs a variety of administrative support duties including: greeting all visitors to the community, answering the telephone, transferring calls to appropriate party, and taking accurate messages. Monitors walkie-talkie, door security system and fire panel as needed. Monitors resident sign-in and sign-out log and the visitor registration log and completes administrative support functions such as filing and making copies.
Responsibilities include but are not limited to:
Policies/Procedures/Administration
Transfers calls or takes messages as appropriate in a courteous, friendly and helpful manner
Fills out and logs service request forms for residents and/or staff
Monitors and greets visitors to the community
Keeps front desk and lobby area clean and neat at all times
Sells meal tickets and accounts for by payroll deduction or personal check
Ensure the security of the building; Monitors resident sign-in and sign-out log and the visitor registration log; periodically checks entrances/exits of the building to ensure community is secure
Attends in-services and staff meetings as required
Completes all other duties as assigned
Health Unit Coordinator - Med Surg Ortho Per Diem
Unit secretary job in Dover, DE
Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
At Wentworth Douglass Hospital, we are dedicated to supporting patient care, research, teaching, and community service. We pride ourselves on being a diverse, equitable, and inclusive organization, reflecting the rich diversity of our patient population. Our commitment to equal access to quality care and employment opportunities spans all forms of human diversity, including race, gender, sexual orientation, ability, religion, ethnicity, and national origin.
Recognized as one of the nation's top hospitals for patient experience, we have proudly received the Healthgrades 2023 Outstanding Patient Experience Award for the tenth consecutive year. As one of the largest acute care hospitals in the Seacoast region of New Hampshire and Southern Maine, we value team members who enhance community health through patient-centered care. Join us in transforming lives and exploring professional growth.
Position Overview:
We are seeking a dynamic and organized Unit Coordinator to support our multidisciplinary care team. This role is crucial in managing communication, patient records, and ensuring the smooth operation of unit activities. The ideal candidate will be proactive, detail-oriented, and dedicated to providing exceptional service to our patients and staff.
Qualifications
Key Responsibilities:
Communications:
* Greet patients, physicians, visitors, and staff warmly.
* Utilize transport call systems to coordinate services efficiently.
* Manage calls for stat orders and direct them to appropriate departments.
* Address patient needs promptly by responding to call lights and notifying nurses.
* Facilitate follow-up appointments and coordinate tests and procedures upon discharge.
Patient Records Management:
* Accurately enter physician orders and prioritize them accordingly.
* Process and schedule daily labs, diagnostic tests, and procedures.
* Regularly check patient charts for new orders and transcribe as necessary.
* Ensure all orders are signed off with the correct documentation.
Unit Operations:
* Maintain organized filing of forms and reports in patient charts.
* Safeguard patient information and restrict access appropriately.
* Continuously enhance knowledge and skills relevant to the assigned area.
* Keep personal documentation updated regarding in-service attendance.
Continuing Education & Development:
* Maintain adequate supplies for patient care and clerical needs.
* Document and report any equipment maintenance requirements.
* Actively participate in emergency response situations.
* Manage document distribution, including faxing and duplicating materials.
Qualifications - External
Experience Requirements:
* Minimum Required: 3 months of clerical experience (preferably in a medical setting)
* Preferred/Desired: Over one year of clerical experience, including transcription of orders
Education Requirements:
* Minimum Required: High school diploma or equivalent, with office practice courses
Additional Job Details (if applicable)
Additional Job Description
Remote Type
Onsite
Work Location
789 Central Avenue
Scheduled Weekly Hours
20
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $23.92/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyCredit Risk Middle Office Associate
Unit secretary job in Newark, DE
In Risk Management and Compliance, you play a crucial role in fortifying JPMorgan Chase's strength and resilience. You contribute to the firm's responsible growth by anticipating emerging risks and applying your expert judgment to solve real-world challenges that affect our company, customers, and communities. Our culture encourages innovative thinking, challenges the status quo, and strives for excellence in all we do.
As a Credit Risk Middle Office Associate, you will support Credit Risk Management through various functions, including limit breaches, NAV collection, Rules Based Fund processing, credit facility amendments, onboarding, credit reference data maintenance, and offboarding.
This position offers an exceptional opportunity to collaborate with senior credit risk and operations management to drive change. You will enhance your knowledge of credit processes, various investment products, and core operational and control skill sets. A successful candidate will cultivate strong relationships, develop business strategy skills, and gain insights into credit risk infrastructure. Additionally, you will have the chance to learn about Intelligent Solutions tools and contribute to our Diversity, Equity, and Inclusion initiatives.
Responsibilities Include:
+ People Management (if required): Mentor junior team members through daily managerial responsibilities, including development, skills monitoring, and training programs.
+ Communication/Presentation: Effectively influence stakeholders with meaningful and actionable insights.
+ Operations Management: Provide operational support for Credit Risk Management by performing functions such as line facilitation/maintenance, client data management, limit breach monitoring and investigation, and NAV gathering.
+ Control Mindset: Develop knowledge of processes to maintain a robust control environment, analyzing problems and proposing solutions.
+ Metrics Management: Review key metrics to assess risks, controls, workflow capacity, and system issues.
+ Decision Making/Judgment: Exercise independent decision-making using sound judgment.
+ Change Management: Collaborate with CRMO leads and stakeholders to define business cases for process improvements and oversee implementation.
+ Problem Solving/Analytical Skills: Demonstrate strong critical thinking, attention to detail, and analytical skills to synthesize data and draw appropriate conclusions.
+ Understanding Root Cause/Identifying Control Breaks: Promptly raise issues to management and assist in developing sustainable solutions.
+ Diversity, Equity & Inclusion: Engage in initiatives that promote a culture of respect, equity, and inclusion.
**Minimum Skills, Experience, and Qualifications** :
+ Bachelor's degree preferred but not required.
+ 3+ years of experience in financial services, operations, or a related field.
+ Previous experience in Operational or Risk Management, Compliance, Internal/External Audit, or other control functions desired.
+ Familiarity with metrics and KPIs to measure core functions and track emerging trends and performance results.
+ Basic knowledge of products and services offered by major financial institutions and risk disciplines.
+ Ability to identify problems and develop effective solutions.
+ Strong verbal and written communication skills.
+ Self-starter capable of thriving in a multi-tasking environment.
**Additional Skills, Experience, and Qualifications:**
The following additional qualifications will be considered but are not required:
+ Leadership skills to develop and unite high-performing teams to meet business needs through training, influencing, and coaching. People and performance management experience is a plus.
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with automated solutions such as Alteryx, Python, and UI Path is a plus.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Medical Receptionist
Unit secretary job in Wilmington, DE
Simon Eye and Center for Advanced Eye Care are partner practices with a combined 27 Optometrists, 8 Ophthalmologists, and 150 staff serving patients across the state of Delaware and in Pennsylvania with locations in West Chester and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff.
As a Medical Receptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates.
What You'll Do:
Accurately enter and communicate patient charges
Collect co-payments from patients as required by insurance guidelines
Review registration information on file, verify insurance plan information
Update and maintain patient insurance and demographic information
Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed
Schedule patient appointments
Communicate with providers and staff throughout daily events
What You'll Need:
At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment
Ability to understand and communicate patient insurance information in a clear and professional manner
Ability multi-task; to work quickly and accurately while maintaining a positive patient experience
Proficiency in using computer databases including typing accuracy
High level of professionalism and self-motivation
Ability to work at least one evening per week and two Saturdays per month to meet patient needs
About Us
We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing
Eye Care for Life
.
We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades!
Auto-ApplyReceptionist
Unit secretary job in Dover, DE
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
What it takes to be a Receptionist at Brookdale:
Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Auto-ApplyDental Front Desk Scheduler Part-time
Unit secretary job in Wilmington, DE
Under the direct supervision of the Dentist, Dental Front Desk Staff will manage patient appointments, reminders, registrations, insurance, lab cases, internal/external referrals, phone calls, and enforce HJMC policies.
Major Responsibilities:
The following is illustrative and not all inclusive:
Schedule appointments for patients.
Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable.)
Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete paperwork.
Remind caller of cancellation/no show policy.
Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization.
Act as a liaison for the patients and the Health Center:
Direct calls to other departments as needed.
Use sound judgement in handling calls, especially with upset patients.
Understanding of when to escalate calls to physicians/practice manager/triage nurse.
Service patients:
Make reminder calls.
Make calls to reschedule appointments.
Provide assistance with mailings and other projects as call volume permits.
Be current in basic life support
Participate as needed, in Quality Improvement
Be courteous and professional at all times with patients and co-workers, especially when giving instructions to patients before, during and after dental appointments.
Ensure that patient information is kept HIPPA secure.
Assist in inventory and ordering of supplies for the dental
Other duties as assigned
Key Performance Indicators:
Provider satisfaction
Patient satisfaction
Excellent customer service
Be courteous and professional at all times with patients and co-workers.
Perform all duties listed in the responsibilities section, and those assigned by the dentist
HIPAA Statement:
The individual will have access to the patient records. Professionalism and confidentiality must be maintained at all times.
About Us:
Henrietta Johnson Medical Center is a part of a national network of federally funded Community Health Centers that have been serving the community for over 50 years. The mission of Henrietta Johnson Medical Center is committed to increasing access to quality, culturally sensitive and cost-effective comprehensive health care services for the under-served, uninsured, and under-insured individuals throughout the community.
Front Desk
Unit secretary job in Milford, DE
We are looking for a well-groomed, friendly front desk staff to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. The position is part-time, and for the 3:00 pm to 11:00 pm shift. Previous hospitality experience is preferred, but not required.
Front Desk Responsibilities:
Checking guests in and out.
Receiving and managing reservations made online and telephonically.
Verifying guests' payment methods during check-in.
Assigning rooms to guests and informing them of any specials offered by the hotel.
Organizing transport services for guests at their request.
Providing guests with information about the hotel.
Keeping abreast of attractions that may be of interest to guests.
Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
Front Desk Requirements:
High school qualification or equivalent.
Previous hospitality experience would be advantageous.
Strong written and verbal communication skills.
Well-presented and professional appearance.
Competency with Microsoft Office.
Ability to learn on the job.
Excellent customer service skills.
Must have flexible hours.
Must be able to work weekends and holidays.
Work schedule
8 hour shift
Weekend availability
Holidays
Night shift
Benefits
Paid time off
Employee discount
Other
Receptionist
Unit secretary job in Wilmington, DE
Receptionist! Kelly Services is currently seeking a Receptionist in Wilmington, DE for one of our major healthcare clients! This is a potential temp-to-perm position starting on 4/24 - 10/23.
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Pay: 15/hr
SUMMARY: Responsible for greeting visitors conducting business with the company and directs them to the appropriate location following established security procedures.
MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: May perform clerical typing or related duties as required. Greets visitors conducting business with the company and directs them to the appropriate location following established security procedures.
EDUCATION/EXPERIENCE: Requires a high school diploma, or any combination of education and experience, which would provide an equivalent background. Ability to carry out written and oral instruction and excellent interpersonal skills required. Basic analytical, communication and vocational skills and ability to operate basic equipment required.
Qualifications
EDUCATION/EXPERIENCE: Requires a high school diploma, or any combination of education and experience, which would provide an equivalent background. Ability to carry out written and oral instruction and excellent interpersonal skills required. Basic analytical, communication and vocational skills and ability to operate basic equipment required.
Additional Information
Pay Rate 15.00 per Hour
Receptionist
Unit secretary job in Newark, DE
Job Details Newark Toyota World - Newark, DEDescription
Newark ToyotaWorld is now hiring a full-time Collision Center Receptionist
Monday - Friday 8am-5pm
The Collision Center Receptionist is responsible for assisting the collision staff and management in the general operation of the collision center. Performs specific assigned tasks to Collision Center administration and various clerical duties as needed, Primary responsibility is answering telephones and greeting collision customers.
Reports to: Collision Center Manager
Principal Duties and Responsibilities
Answer collision center telephones in a prompt, friendly and courteous manner
Greet customers and demonstrate empathy and a sense of urgency for resolving their repair needs
Works with Collision Center management to develop and achieve challenging individual goals for constantly improving administrative tasks and customer contact
Perform secretarial duties and clerical support
Collect and receipt funds for repair orders
Flag body shop hours
Notify insurance companies in the event of a re-inspection
contact customers for follow up purposes
Perform filing, typing and data entry as necessary
Maintain a safe driving record, may be called on to assist in vehicle delivery or pickup
Attend periodic production and safety meetings
Follow all company policies and safety instructions
Actively participate in Toyota career training to include online learning as well as instructor led training to enhance job skills
Working Effectively with Others
Promotes a productive working relationship with others
Actively listens to concerns and takes action to respond to others needs
Speaks clearly, concisely, and effectively
Fosters open communication
Assists all Collision Center employees as necessary
Abilities
Ability to perform overlapping tasks or jobs
Ability to adapt to changing procedures and processes
Ability to maintain composure in stressful situations
Requirements
High School diploma or equivalent preferred
Valid Drivers License
Ability to pass a pre-employment background check and drug screening
Minimum of one year experience in a reception or administrative role
Ability to use a computer and multi-line phone
Excellent written and communication skills
Top notch organizational skills
Physical Requirements
Ability to move about the Collision Center
Ability to sit for an extended period of time
Why Choose Price?
Work/Life Balance
Excellent Benefits Package including Medical, Dental, Vision, FSA, HSA
Company Paid Short Term Disability
Company Paid Life Insurance
401(k)
Personal Time Off
Associate Discount Program
Discounts on parts, service, and vehicle purchases for you and your immediate family
Associate Referral Program
Company Team Building Events
FUN GIVEAWAYS
Front Office Clerk/Receptionist
Unit secretary job in Wilmington, DE
The Patient Services Representative is part of the Brandywine Urology Consultants Front Desk team. This critical, patient facing, role is the first person our patients see when they arrive to the office. This person promptly, courteously and professionally greets patients. This role is responsible for the day-to-day administrative and general office duties of the front desk including but not limited to: warmly greeting patients, checking in/out patients for their appointment, collecting co-pays/patient balances, providing patient refunds, scheduling follow up appointments, verifying insurance eligibility, etc.
Receptionist Physical Therapy Clinic
Unit secretary job in Hockessin, DE
Responsive recruiter We are searching for an upbeat individual that will provide our patients with the best patient experience possible. Do you love helping people? Do you love working on a team in a fast paced environment and always looking to learn something new?
We are looking for a take charge people person that is able to multitask.
We are looking for a responsible team player to perform a variety of administrative and clerical tasks.
Duties of the position include providing support to our managers and employees, assisting in daily office needs and managing our company's general administrative activities. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel, outlook.
Shift hours: Monday-Friday 1PM-7PM
Responsibilities
Answer and direct phone calls
Organize and schedule appointments
Write and distribute email, correspondence memos, letters, faxes and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Maintain office policies and procedures
Maintain contact lists
Provide general support to visitors
Act as the point of contact for internal and external clients
Skills
Strong people skills
Knowledge of office management systems and procedures
Working knowledge of office equipment, like printers and fax machines
Proficiency in MS Office (MS Excel and MS Outlook, in particular)
Excellent time management skills and the ability to prioritize work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task
High School degree
Compensation: $15.00 per hour
Auto-ApplyMedical Receptionist
Unit secretary job in Dover, DE
Job DescriptionBenefits:
Bonus based on performance
Company parties
Flexible schedule
Free food & snacks
Opportunity for advancement
Training & development
Medical Receptionist
Kids and Teens Pediatrics of Dover is dedicated to improving the health and lives of children. As one of the top-rated pediatric practices in Dover, DE, Kids and Teens Pediatrics provides care through a dedicated team of medical providers, staff, and administrators.
Providing comprehensive, high-quality care and servicing as an advocate for children and their health has been Kids and Teens Pediatrics' commitment since our establishment in 2015. Our practice and community have grown since our establishment, and today, our practice serves many patients and families in our area. As our practice continuously expands, we seek to add to our medical providers, staff, and administrators team.
As a Medical Receptionist at Kids and Teens Pediatrics of Dover, you will collaborate with and work independently from our administrative and clerical staff. Your responsibilities will include greeting visitors, maintaining appointments and providing direction to people in person and over the phone, managing email and phone systems, performing clerical duties, and disseminating information to medical, administrative staff, and management staff.
Job Duties:
Professionally greet patients, family, and visitors in person or over the phone; answer or refer inquiries as needed.
Confirm and schedule appointments
Retrieve patient information and documentation the day before the appointment; review to ensure proper documentation is on file.
Register new patients upon accurate completion of registration forms and medical record transfer forms by electronically entering demographics, insurance information, and additional information provided in the forms
Check-in patients electronically by appointment time and collect appropriate copays and account balances; verify patient demographics and insurance and update system as needed, including scanning new insurance cards; schedule well visits due for patients; address any other open items.
Check-out patients electronically and ensure that all requests are fulfilled before the patients departure.
Maintain fax and scan portals by distributing to appropriate personnel, and uploading to patient EHR
Verify and ensure the distribution of necessary paperwork/forms needed for school, daycare, sports, or other outside services as requested by parent/guardian.
Keep office supplies ready by inventorying stock, submitting inventory to management, and verifying receipt of items ordered. Assist management in maintaining the office inventory and placing orders for new materials as needed.
Reconcile charges to payments after the business day
Maintains a safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations.
Respect and promote patient confidentiality at all times and follow HIPAA guidelines.
Serve and protect the practice by adhering to professional standards, policies, procedures, and federal, state, and local requirements.
Demonstrate flexibility and be professional at all times. Adhere to all applicable policies, procedures, rules, and regulations.
Other duties as assigned and needed
Preferred (and Required) Education and Experience:
Minimum of Two-years in customer service [Required]
Minimum of One-year of EMR/EHR experience [Preferred]
Minimum of Two-years experience in a medical office [Preferred]
Minimum of One-year medical terminology [Preferred]
High school or Equivalent [Required]
Preferred (and Required) Skillset:
Excellent Written and Verbal Communication Skills
Strong EMR and General Computer Skills
Strong Customer Service Skills
High Level of Professionalism and Teamwork
Intermediate to Fluent Level Spanish [Preferred]
Experience:
Customer service: 2 years (Required)
Medical terminology: 1 year (Preferred)
EMR/EHR Systems: 1 year (Preferred
Clerk - Front Office
Unit secretary job in Dover, DE
Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.
With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.
The Role: Clerk - Front Office
Responsibilities:
* Ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest.
* Registers guests into the hotel in a prompt and courteous manner; prepares for group check in and out and VIP arrivals; stays informed of events and functions in the hotel during the assigned shift.
* Checks guests out of the hotel; processes customer payments according to established policies and procedures.
* Responds to guests' requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase satisfaction.
* Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
* Books guest reservations or coordinates with VIP Services.
* Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier's report, prepares deposit and counts cashier bank.
* Provides exceptional customer service.
* Work safely, following all established safety rules and regulations.
* Communicate effectively with co-workers, supervisors and guests.
* Follow all relevant policies and procedures.
* Complies with the company's recycling program standards.
ADDITIONAL FUNCTIONS:
* Performs other duties as assigned.
Qualifications:
* High school diploma, GED, or equivalent experience preferred.
* Must possess good communication skills.
* Must have computer experience.
* Must be outgoing, friendly, helpful personality, and a positive attitude.
* Must be able to work independently.
* Must be reliable and have initiative.
* Must be able to report to work on time as scheduled.
* Must be able to work weekends, holidays and nights as needed.
* Must be able to successfully pass a background check.
* Must present an overall professional appearance and report to work in appropriate attire.
* Must be able to speak, read and write English
What's in it for you:
* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts
Target Starting Hourly Rate: $16.00/hr
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally's Bet on You - We can't wait to meet you!
Front Desk Coordinator
Unit secretary job in Wilmington, DE
Job Description
Pure Wellness is growing, and we are looking for full-time front desk coordinator to join our Wilmington office! With six locations in Delaware, we are the largest chiropractic group in the area. We believe in treating the body as a whole and providing patient-centered care. Our chiropractic assistants collaborate directly with our doctors and patients to coordinate their treatment. Experience within chiropractic, wellness, or alternative medicine preferred. Experience in healthcare, medical billing, exercise science, physical therapy, is a plus! If you align with our mission and vision, we invite you to apply and become part of our positive healthcare team.
Responsibilities:
Essential Functions and Responsibilities.
The front desk coordinator is responsible for keeping the clinic running smoothly. Acts as the face of the office, maintaining a clean and professional appearance and ensures everything is organized, clean and ready for clients.
Performs a range of office support activities for the team, such as answering phones and directing calls, greeting and directing visitors, answering questions and performing routine clerical work.
Check voicemail and email messages to identify any last-minute changes in the schedule or cancellations and coordinate with doctors to set their schedule for taking on new patients.
Stocks examination rooms with essential supplies and print out the forms and paperwork that they will need for the day to facilitate the intake process and make sure office staff can easily record new information about their patients.
Maintains cleanliness of the office, wiping down surfaces and disinfecting equipment.
Serves patients by greeting and assisting them, scheduling appointments, patient education and maintaining records and accounts.
Welcomes patients and visitors in person, on the telephone or by email.
Optimizes patients' satisfaction, provider time, and treatment room utilization by maintaining office flow.
Maintains patient accounts by obtaining, recording, and updating personal information such as changes in address or insurance.
Educate patients on their health insurance benefits and coverage.
Collects patient payments and ensures all insurance information is correct.
Maintains office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies and schedule equipment service and repairs.
Assist with patient therapy services such as electrical stimulation, decompression therapy, intersegmental traction and therapeutic exercises under the supervision of the doctor.
Protects patients' rights by maintaining the confidentiality of medical, personal, and financial information (HIPAA Compliance).
Maintains operations by following policies and procedures, and reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Qualifications:
High school diploma or GED
CPR certification (preferred)
Experience within chiropractic, wellness, or alternative medicine preferred
Work Environment:
Emphasis on work-life balance
Flexible schedule
In-person work setting
On-going education and training
If you are enthusiastic, compassionate, and have excellent communication skills, join our team at Pure Wellness! Visit ********************* for more information.
Medical Office Specialist
Unit secretary job in Hockessin, DE
MDVIP: Transforming Primary Care, One Patient at a Time
MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.
Position Summary
MDVIP is seeking a detail-oriented and patient-focused Medical Office Specialist to join our team. In this role, you will be an essential part of the front office team, supporting physicians, clinical staff, and patients by managing administrative workflows that ensure smooth day-to-day operations. You will handle appointment scheduling, patient registration, insurance verification, EHR documentation, and provide exceptional customer service to patients and visitors.
The ideal candidate is organized, reliable, and thrives in a fast-paced, collaborative healthcare environment. You are someone who understands the importance of accuracy in medical records, efficiency in patient flow, and professionalism in patient interactions.
If you're a service-oriented and highly organized individual with a passion for helping physicians and clinics thrive, we'd love to hear from you!
Key Responsibilities
Define the product vision, strategy, and roadmap, aligning with business goals.
Translate business needs into product requirements and features.
Conduct market research and competitive analysis to inform product strategy.
Understand customer needs and behaviors through research, feedback, and data analysis.
Collaborate with engineering, design, and other teams to develop and launch products.
Support A/B testing, feature launches, and post-launch evaluations to assess impact and effectiveness.
Work with cross-functional teams to identify customer pain points and recommend solutions.
Analyze product usage data to uncover trends, patterns, and opportunities for optimization.
Assist in prioritizing product features and enhancements based on data-driven insights.
Collaborate with product managers to define key performance indicators (KPIs) and track product success.
Develop and maintain dashboards, reports, and visualizations to communicate insights to stakeholders.
Coordinate cross-functional teams to ensure projects are delivered on time, within scope, and within budget while meeting quality standards.
Monitor project progress, identify risks or issues, and implement solutions to maintain project timelines and stakeholder satisfaction.
Key Competencies
Ability to read analyze, and interpret survey data, documents and guidelines. Ability to write reports and create business correspondence. Ability to effectively establish rapport, present information and respond to questions from managers, doctors, and patients. Ability to explain reports and justify actions taken.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Minimum Qualifications
High school diploma or general education degree (GED), with 2 years related business experience; or equivalent combination of education.
2 years of experience in a primary care practice setting is preferred.
Knowledge of basic office equipment including copier, fax machine, and computer.
Skill in dealing with interpersonal issues and customer relations.
Handle multiple priorities at once with minimal supervision.
Comprehend and follow written and verbal instructions.
Ability to organize and communicate clearly.
Maintain confidentiality of patient and employee information.
Ability to provide a high level of customer satisfaction.
Basic proficiency in Microsoft Office applications with Outlook, Excel, Word and PowerPoint required.
Preferred Qualifications
Experience with specific EMR systems (e.g., EPIC, Athena).
Background in billing and coding.
Strong financial analysis skills.
Wrap-up
Why Join MDVIP?
• Be part of a mission-driven organization leading innovation in personalized healthcare.
• Drive transformation and growth in a dynamic, fast-paced environment.
• Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.
• Comprehensive benefits: health, dental, vision insurance, and retirement plans.
• Professional development: access to ongoing training and leadership development programs.
• Positive work environment: consistently recognized as a Great Place to Work , fostering a culture of collaboration and excellence.
MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.
If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.
Auto-ApplyFront Office Specialist PRN
Unit secretary job in Wilmington, DE
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience.
Responsibilities
Greet patients and visitors
Communicate wait times to patients and direct them accordingly
Obtain authorization, as needed, to process patients for services
Check in patients using appropriate patient management system
Explain all required forms to patients and ensure proper completion of all paperwork
Answer incoming telephone lines and direct the caller accordingly
Contact patients regarding appointment reminders, rescheduling, or cancellations.
Check out patients in appropriate patient management system and distribute records
File paperwork, medical records, and correspondence
Maintain inventory of office supplies and printed forms
Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms
Follow HIPAA guidelines and safety rules
Attend center staff meetings
Participate in initial and ongoing training as required
Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group
Assist Center Operations Director or other leader in managing daily administrative functions
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Use employer reporting tool to scan and distribute employer results and paperwork
Review clinician transcriptions and enter applicable charges via internal charge entry system.
Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Education Level: High School Diploma or GED
Job-Related Experience
6 months to 1 year
Working knowledge of state-specific occupational medicine requirements preferred
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated effective communication and interaction with employers, patients, providers, and other employees
Demonstrated ability to maintain working relationship with all levels of employees
Demonstrated excellent customer service skills
Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Ability to perform all aspects of front office operations
Drive to achieve or exceed established service standards
Additional Data
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Auto-ApplyOR Unit Coordinator
Unit secretary job in Dover, DE
Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
two 12 hour days: Thursdays & Fridays 6:30a - 6:30p.
Job Summary
Summary
Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.
Does this position require Patient Care?
No
Essential Functions
* Performs clerical and other duties to assist in the general administration of the floor or unit.
* Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
* Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
* Schedules consultations, tests, procedures, and patient transport to other departments.
* Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
* Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
* May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.
Qualifications
Education
High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred
Experience
Administrative support experience 2-3 years required
Knowledge, Skills and Abilities
* Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
* Proficiency in MS Office.
* Ability to proofread and edit written documents.
* Ability to use phone system.
* Managing one's own time and the time of others.
* Strong verbal & written communication skills.
* Strong interpersonal, written and oral skills.
* Ability to use standard office equipment.
* Familiarity with medical terminology.
Additional Job Details (if applicable)
Physical Requirements
* Standing Occasionally (3-33%)
* Walking Occasionally (3-33%)
* Sitting Constantly (67-100%)
* Lifting Occasionally (3-33%) 20lbs - 35lbs
* Carrying Occasionally (3-33%) 20lbs - 35lbs
* Pushing Rarely (Less than 2%)
* Pulling Rarely (Less than 2%)
* Climbing Rarely (Less than 2%)
* Balancing Occasionally (3-33%)
* Stooping Occasionally (3-33%)
* Kneeling Rarely (Less than 2%)
* Crouching Rarely (Less than 2%)
* Crawling Rarely (Less than 2%)
* Reaching Occasionally (3-33%)
* Gross Manipulation (Handling) Constantly (67-100%)
* Fine Manipulation (Fingering) Frequently (34-66%)
* Feeling Constantly (67-100%)
* Foot Use Rarely (Less than 2%)
* Vision - Far Constantly (67-100%)
* Vision - Near Constantly (67-100%)
* Talking Constantly (67-100%)
* Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
789 Central Avenue
Scheduled Weekly Hours
24
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $23.92/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyCredit Risk Middle Office Associate
Unit secretary job in Newark, DE
In Risk Management and Compliance, you play a crucial role in fortifying JPMorgan Chase's strength and resilience. You contribute to the firm's responsible growth by anticipating emerging risks and applying your expert judgment to solve real-world challenges that affect our company, customers, and communities. Our culture encourages innovative thinking, challenges the status quo, and strives for excellence in all we do.
As a Credit Risk Middle Office Associate, you will support Credit Risk Management through various functions, including limit breaches, NAV collection, Rules Based Fund processing, credit facility amendments, onboarding, credit reference data maintenance, and offboarding.
This position offers an exceptional opportunity to collaborate with senior credit risk and operations management to drive change. You will enhance your knowledge of credit processes, various investment products, and core operational and control skill sets. A successful candidate will cultivate strong relationships, develop business strategy skills, and gain insights into credit risk infrastructure. Additionally, you will have the chance to learn about Intelligent Solutions tools and contribute to our Diversity, Equity, and Inclusion initiatives.
Responsibilities Include:
* People Management (if required): Mentor junior team members through daily managerial responsibilities, including development, skills monitoring, and training programs.
* Communication/Presentation: Effectively influence stakeholders with meaningful and actionable insights.
* Operations Management: Provide operational support for Credit Risk Management by performing functions such as line facilitation/maintenance, client data management, limit breach monitoring and investigation, and NAV gathering.
* Control Mindset: Develop knowledge of processes to maintain a robust control environment, analyzing problems and proposing solutions.
* Metrics Management: Review key metrics to assess risks, controls, workflow capacity, and system issues.
* Decision Making/Judgment: Exercise independent decision-making using sound judgment.
* Change Management: Collaborate with CRMO leads and stakeholders to define business cases for process improvements and oversee implementation.
* Problem Solving/Analytical Skills: Demonstrate strong critical thinking, attention to detail, and analytical skills to synthesize data and draw appropriate conclusions.
* Understanding Root Cause/Identifying Control Breaks: Promptly raise issues to management and assist in developing sustainable solutions.
* Diversity, Equity & Inclusion: Engage in initiatives that promote a culture of respect, equity, and inclusion.
Minimum Skills, Experience, and Qualifications:
* Bachelor's degree preferred but not required.
* 3+ years of experience in financial services, operations, or a related field.
* Previous experience in Operational or Risk Management, Compliance, Internal/External Audit, or other control functions desired.
* Familiarity with metrics and KPIs to measure core functions and track emerging trends and performance results.
* Basic knowledge of products and services offered by major financial institutions and risk disciplines.
* Ability to identify problems and develop effective solutions.
* Strong verbal and written communication skills.
* Self-starter capable of thriving in a multi-tasking environment.
Additional Skills, Experience, and Qualifications:
The following additional qualifications will be considered but are not required:
* Leadership skills to develop and unite high-performing teams to meet business needs through training, influencing, and coaching. People and performance management experience is a plus.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with automated solutions such as Alteryx, Python, and UI Path is a plus.
Auto-ApplyMedical Receptionist
Unit secretary job in Rehoboth Beach, DE
Job Description
Simon Eye and Center for Advanced Eye Care are partner practices with a combined 27 Optometrists, 8 Ophthalmologists, and 150 staff serving patients across the state of Delaware and in Pennsylvania with locations in West Chester and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff.
As a Medical Receptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates.
What You'll Do:
Accurately enter and communicate patient charges
Collect co-payments from patients as required by insurance guidelines
Review registration information on file, verify insurance plan information
Update and maintain patient insurance and demographic information
Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed
Schedule patient appointments
Communicate with providers and staff throughout daily events
What You'll Need:
At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment
Ability to understand and communicate patient insurance information in a clear and professional manner
Ability multi-task; to work quickly and accurately while maintaining a positive patient experience
Proficiency in using computer databases including typing accuracy
High level of professionalism and self-motivation
Ability to work at least one evening per week and two Saturdays per month to meet patient needs
About Us
We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing
Eye Care for Life
.
We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades!
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Medical Office Specialist
Unit secretary job in Hockessin, DE
MDVIP: Transforming Primary Care, One Patient at a Time
MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work since 2018, MDVIP is committed to excellence in patient care and employee satisfaction.
Position Summary
As a Medical Office Specialist, you will manage the administrative functions of our medical practice, ensuring efficient operations and exceptional patient service. Your organizational skills and attention to detail will be essential in supporting the healthcare team and enhancing the patient experience.
Key Responsibilities
Oversee front desk operations including patient check-in/check-out, answering phone calls, and managing inquiries efficiently.
Handle patient registration and insurance verification processes, ensuring accuracy and compliance with regulations.
Maintain accurate patient records and ensure confidentiality in accordance with HIPAA guidelines.
Coordinate referrals and follow up on patient communications to facilitate continuity of care.
Assist in scheduling appointments and managing the office calendar to optimize workflow.
Key Competencies
Maintain an orderly and efficient office environment, prioritizing tasks effectively.
Provide friendly and professional assistance to patients and their families.
Engage with diverse stakeholders, promoting a collaborative atmosphere within the practice.
Address administrative challenges proactively and develop effective solutions.
Support colleagues and contribute to a positive team dynamic.
Minimum Qualifications
High school diploma or equivalent; additional training in medical office administration preferred.
Experience in a medical office setting,
Medical terminology and office operations.
Familiarity with EMR systems and office software.
Knowledge of OSHA and HIPAA compliance.
Preferred Qualifications
Experience with specific EMR systems (e.g., EPIC, Athena).
Background in billing and coding.
Strong financial analysis skills.
Wrap-up
Why Join MDVIP?
• Be part of a mission-driven organization leading innovation in personalized healthcare.
• Drive transformation and growth in a dynamic, fast-paced environment.
• Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.
• Comprehensive benefits: health, dental, vision insurance, and retirement plans.
• Professional development: access to ongoing training and leadership development programs.
• Positive work environment: consistently recognized as a Great Place to Work , fostering a culture of collaboration and excellence.
MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.
If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.
Auto-Apply