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  • Front Desk Coordinator

    Center for Audit Quality

    Unit secretary job in Washington, DC

    ABOUT THE ROLE The Front Desk Coordinator serves as the first point of contact, creating a warm and welcoming environment for staff and guests while ensuring exceptional customer service. This role supports CAQ administrative operations with professionalism, efficiency, and a strong commitment to quality, accountability, and teamwork. The Front Desk Coordinator is responsible for maintaining an organized, well-functioning office space and assisting with administrative, financial, and operational tasks to enhance overall efficiency. WHAT YOU'LL BE DOING: Office Operations Provide front desk coverage from 8:00 AM - 5:00 PM, with allowances made for one remote workday based on office needs. Greet visitors warmly, assist with inquiries, and ensure a positive experience for all guests. Answer all calls to the primary office line, screen and direct inquiries, and provide prompt and professional responses. Oversee the cleanliness and orderliness of the reception area, meeting rooms, and common spaces. Ensure areas are well-stocked and maintain office plants. Receive, sort, and distribute incoming mail and packages. Manage outgoing mail procedures, including scheduling couriers when necessary. Manage the electronic access control system for the suite, fob/card programming, and visitor registration, ensuring secure entry in coordination with building security. Maintain an adequate supply of access cards and request replacements as needed. Act as the primary liaison for facility-related needs, including work orders, pest control, janitorial services, and general maintenance. Notify staff of any office disruptions and oversee the resolution of facility issues. Manage office assets, including copiers, kitchen appliances, furniture, and associated keys. Ensure new employees have properly equipped workspaces and coordinate any changes to the office layout. Maintain an accurate inventory of office and kitchen supplies, placing timely orders while staying within budget. Work closely with CAQ's Event Manager to ensure all meeting needs are met. Coordinate and set up meeting rooms, ensuring proper arrangement of furniture, materials, and technology. Assist with reserving conference room spaces and addressing any logistical requirements. In collaboration with the CAQ Events Manager, coordinate food services for meetings, including setup, breakdown, and cleanup. Maintain the office kitchen and breakroom by keeping supplies stocked, monitoring expiration dates, and ensuring cleanliness and organization. Act as backup support to the IT Manager with: IT hardware inventory; conference room AV equipment, assisting staff with system connectivity; and ad hoc tasks, as needed. Expense Reconciliation Serve as backup support to the Sr. Manager, Office Operations & HR to ensure all new vendors are registered accurately. Submit contracts for processing, track approvals, and maintain proper documentation. Reconcile and process invoices within a timely manner. Maintain accurate financial records for tracking office expenses. Reconcile CAQ's corporate credit card transactions, ensuring timely processing and accurate documentation. General Administrative Support Assist team members with administrative tasks, including time and expense report processing, travel arrangements, scheduling, and ad hoc tasks. Schedule and organize internal and external meetings, maintaining checklists, tracking requests, and ensuring all logistics are in place. Maintain and coordinate team calendars, appointments, calls, meetings, and travel itineraries, ensuring all information is updated and accurately reflected. Prepare and send email communications to staff regarding important updates, reminders, and organizational programs such as the gym reimbursement, You Earned It, and building events. WHAT YOU'LL BRING TO THE ROLE: Strong interpersonal, communication, and organizational skills. Advanced proficiency with Microsoft Office 365, particularly Outlook, Word, Excel, and Power Point. Strong time management skills with the ability to prioritize and complete multiple tasks efficiently, accurately, and seamlessly while supporting other team members. Excellent organization skills and attention to detail. Ability to edit written documents and publications. Resourceful self-starter who takes initiative on tasks and requests. Demonstrates transparency, sound judgment, discretion, and the highest levels of confidentiality. Possess good sense of Situational Awareness at a corporate level. Flexibility to work extended hours as required, given minimal advance notice. WHAT YOU NEED TO SUCCEED: High School degree / GED Minimum of 3-5 years of successful administrative support experience in a professional office environment supporting multiple team members. WHAT WILL SET YOU APART: BA degree a plus Working knowledge of Salesforce (or similar CRM) and project management software a plus. COMPENSATION The anticipated salary range for this position is $58,513 - $68,839. The actual salary offered will be determined based on job-related factors allowed by law, including experience, training, geographic location, certifications, market conditions, departmental budgets, and job responsibilities. The CAQ provides a comprehensive benefits package, including medical, dental, vision, 401(k), holiday pay, vacation, and more. For an overview of our benefits, please visit the following link: ******************************* ABOUT THE CAQ The Center for Audit Quality (CAQ) is a leading non-profit organization dedicated to enhancing investor confidence and public trust in the global capital markets. We support the auditing profession by providing thought leadership, fostering collaboration, and addressing emerging areas of assurance.
    $58.5k-68.8k yearly 3d ago
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  • Front Desk Associate

    AC Hotel Washington Dc

    Unit secretary job in Washington, DC

    We are pleased to announce a wonderful opportunity for a Front Desk Associate. What will you be doing most days? Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay Work proficiently on the hotel's electronic reservation system, as well as, other computer programs to ensure a seamless workflow Handle all financial matters - including credit card and cash transactions - securely, accurately, and with the utmost integrity Anticipate guests' needs and go out of your way to maximize the guest experience Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests What are the requirements for this position? You love working with people and will go above and beyond for each guests' needs You work well with others and enjoying working and being part of a team You have excellent oral, written, and interpersonal communication skills You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests Physical Requirements for this Position This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time. Travel Requirements This position would require little to no travel outside the property and surrounding area. Pay Scale: $12.93 - $24.29/hour *Rate depends upon state/market* This property is managed by OTO Development. About OTO Development OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States. OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success. Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more. Position: Front Desk Associate Department: Property Hourly Position Reports to: General Manager Revised 6/11/25
    $12.9-24.3 hourly 3d ago
  • Office Assistant (HHS - Finance and Administration)

    Baltimore County, Md 3.9company rating

    Unit secretary job in Towson, MD

    Pay Schedule 1, Grade 19, Regular Schedule: 35 hours per week. A vacancy exists in the Department of Health and Human Services, Bureau of Finance and Administration. A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring in this class may be filled from the list of eligible applicants. All interested candidates must apply at this time. List allpromotionsandchangesin job duties due toreclassificationas separate work experience on your application. Applicants must include the dates of the promotions and reclassifications. Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. Youmustattach your transcript(s)/degree(s) and license(s)/certification(s) to your application. Unofficial copies are acceptable. Failure to submit proof of Licenses, Certifications and Educationwill result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Examples of Duties Under general supervision, the Office Assistant performs comprehensive word processing, typing, and other clerical duties in support of an office. Essential Job Duties Uses automated office systems, such as word processing equipment or a computer, to prepare a variety of letters, memos, and other material from draft or specific instructions. Selects the appropriate letter or memo format, proofreads and edits documents for grammar, punctuation, and spelling, and prepares document for distribution or mail. Originates procedural correspondence such as form letters and routine notices to respond to requests for information or to begin office processes. Sets up and maintains office databases and logs. Accesses databases to establish, retrieve, review, update, track, and revise a variety of office records. Performs queries and compiles routine reports from various data sources. Assembles data for inclusion in narrative and statistical reports. Creates and updates office spreadsheets. Establishes and maintains confidential alphabetical, chronological, or subject matter files and records. Locates, extracts, and summarizes information from files for preparation of reports or to respond to inquiries, routine requests, or complaints. Determines release of information according to established procedures and confidentiality. Initiates the process of purging and updating files. Opens, date stamps, and distributes incoming mail to appropriate staff. Tracks the handling of correspondence and/or written complaints to the time of completion. Ensures office responses are completed in a timely manner. Greets and directs clients and visitors. Responds to inquiries of a routine nature regarding County, department, and/or program policies in person, by telephone, or by regular or electronic mail. Collects information regarding more complex inquiries and refers to appropriate staff for follow-up as necessary. Maintains calendars, schedules appointments and meetings, and reserves meeting room facilities or space. Types, photocopies, and distributes meeting agendas and/or minutes. Prepares or assists in the preparation of personnel related documents and forms. Performs timekeeping functions for the work unit. Prepares payroll and tracks leave usage. Operates office machinery, such as microcomputers, photocopiers, fax machines, calculators, telephones, scanners, and printers. Examples of Other Duties Assists in the preparation of County legislation. Maintains simple financial and statistical records. Reconciles account balances. Orders and maintains office supplies. Prepares and processes purchase orders, direct payments, and invoices. Verifies procurement card purchases. May take verbatim notes or minutes. May lead and instruct others. Performs other related duties as required. (NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.) Qualifications Possession of a high school diploma or an appropriate equivalent; Plus One (1) year typing, word processing, or secretarial experience. Additional experience as described in the essential duties may be substituted on a year-for-year basis for the required education. Additional education may be substituted on a year-for-year basis for the required experience. Proof of Licenses, Certifications and Education Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Proof of licenses, certifications, and/or education must be submitted with each application. Proof of Degree Equivalency Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (************ Mail or deliver documents to: ATTN: Office Assistant (HHS - Finance and Administration) Office of Human Resources Baltimore County Government 308 Allegheny Ave. Towson, MD 21204 Youmustattach your transcript(s)/degree(s) and license(s)/certification(s) to your application. Unofficial copies are acceptable. EXAMINATION PROCEDURE Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes. Conditions of Employment The work of these positions is essentially sedentary, with occasional walking and/or lifting or other restricted physical activities. Medical Examination and Employment Background Investigation Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.
    $31k-39k yearly est. 3d ago
  • Office Assistant IV

    American Federation of State, County and Municipal Employees 4.2company rating

    Unit secretary job in Washington, DC

    This position provides advance-level clerical, administrative support and related work as required for the Political Action Department (including supporting the Director, Associate and Assistant Directors, Administrative Assistant, and Field Support Staff). This position requires excellent communication skills, attention to detail, good judgment, and discretion. Duties include budget development and tracking, conference/meeting planning, scheduling, and other office administrative support. Duties: Office support tasks including sorting and delivering mail, answering department main phone line, scanning, copying, electronic filing, office supply ordering, payment and purchase order processing, processing staff time off and business card requests. Edit, format, and distribute department communication from the department's management team to internal and external distribution lists. Update department staff contact materials and email groups. Maintain the Affiliate Political and Legislative Directors contact list. Create online survey forms. Act as a backup to the Administrative Assistant. Assist management and staff with travel authorizations, travel arrangements, and expense reporting. Support calendar and scheduling for management team to include in person and virtual meetings via Teams, Zoom, and other similar technology. Assist with logistics, supplies, and creation of materials for meetings and conferences. Assist with training new staff and apprentices on calendar coordination, travel and advance forms, time and attendance submission, and other office procedures. Assist with training and meeting coordination with department managers and staff. Maintain tracking spreadsheets for department budgets, contracts, off-site storage, and staff completion for various yearly reports. Provide administrative/organizational support for the department's "Get Out the Vote" (GOTV) activity and other major department efforts. Perform other related duties as assigned. Requirements: Education and Experience High school graduate or equivalent and a minimum of (5) five years of office experience plus general knowledge of office and organizational procedures or any equivalent combination of education and experience which provides the required knowledge, skills and abilities. Skills Requirements: High level proficiency in MS Office Suite (Outlook, Word, Excel and PowerPoint) and MS OneDrive/SharePoint. Excellent knowledge of office and organizational procedures. Basic knowledge of office equipment such as reproduction and telephones. Must be able to independently complete assignments and work under pressure to meet tight schedules. Strong ability to proofread documents and compose correspondence. Strong written and oral communication skills. Travel & Work hours Overtime and travel may be required. AFSCME is an equal opportunity employer, and, as such, does not discriminate an employee or applicant on the basis of race, creed, color, age, sex, national origin, marital status, sexual orientation, gender identity, religious affiliation, disability, or any other classification protected from discrimination under applicable law.
    $34k-44k yearly est. 3d ago
  • Unit Clerk Technician

    HH Medstar Health Inc.

    Unit secretary job in Olney, MD

    About the Job Functions as a member of the patient-centered care team to provide administrative support on the unit and direct bedside care to the patient under the supervision of a licensed nurse. Assists in providing direct patient care according to established procedures. Provides care for the pediatric adult and geriatric population under the direction and supervision of the RN. Assists with admission process verifying selected demographic information. Primary Duties and Responsibilities Clinical: Performs basic routine and specialized tasks in assigned department under the supervision of a registered nurse. Meets patients needs (to include providing baths linen changes bedpans water pitchers etc.). Assists with ambulation positioning elimination personal hygiene activities of daily living routine comfort measures. Transports patients and transfers patients between stretcher and bed and bed to chair. Provides nourishments as requested and authorized by orders including distribution and collection of meal trays as needed. Participates in shift report reports observations unusual findings to RN. Maintain the comfort privacy and dignity of each patient in the delivery of services to them. Observes monitors and reports changes in patient's condition symptom reactions or behavior as appropriate. Rounds on all assigned patients based on established standards. Documents vital signs promptly and accurately. Conducts purposeful rounding at a minimum of every two hours on assigned patients.Technical: Supports work of the department by performing clerical and secretarial tasks. Competent in computer systems used to admit transfer discharge and chart. Compiles paperwork and inputs specified computer data related to admission discharge transfer birth or expiration of a patient. Maintains patient records per hospital policy and reviews for completeness as needed throughout treatment (e.g. prior to surgery transfer and discharge). Obtains and files results from lab radiology physician office etc. as needed. e. Files and prepares paperwork as directed by supervisor. Prints schedules reports and patient data as requested.Communication: Supports work of the department by facilitating transfer of information. Answers and directs all phone calls; takes messages as needed. Greets all persons coming to nurses' station answers inquiries offers direction and assistance takes and relays messages run errands. Exchanges information with other units/departments physician offices etc. as requested. Relays patient/family requests to appropriate unit staff. Initiates phone calls pages and codes as directed. Uses appropriate means to communicate with other unit staff (Vocera overhead paging etc.) Confirms and communicates scheduling of procedures/therapeutic services.Administrative: Assists in the timely collection and accurate reporting of patient data. Observes monitors and records vital signs and nursing care procedures in the appropriate area of the clinical record. Assures that documentation is accurate. Promptly answers call lights and telephones Finance: Supports department by posting charges. Completes appropriate requisitions/computer entries for consults diagnostic tests and therapeutic services for patients and coordinates appointments with respective departments. Inputs data for patient charges. Maintains unit supplies and orders same using online requisition system (e.g. Lawson) or other approved process.Development: Maintains and updates current knowledge Conducts all duties within legal boundaries of position and according to hospital policy and procedures. Works with supervisor to identify learning needs and takes actions to address these needs. Attends hospital sponsored training programs as required by the department. Meets all mandatory obligations.Organizational knowledge: Works effectively within and between departments. Participates on intra/inter-departmental teams and committees communicating unit knowledge as appropriate. Provides department/unit with information and knowledge acquired during team and committee participation. Demonstrates a constructive approach during all interactions. Serves as a unit resource within areas of responsibility Department/Unit Specific Functions and Duties Consistently displays professionalism in interactions with patients and families staff and physicians. Maintains flexibility with schedule to meet departmental needs. Minimal Qualifications Education * High School Diploma or GED or equivalent required * Completion of a Patient Care Technician course preferred Experience * Experience working as a patient care technician/nursing tech in a hospital setting preferred Licenses and Certifications * CNA - Certified Nursing Assistant licensure from the Maryland Board of Nursing required * CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Ability to read write speak and comprehend English. * Basic Computer skills to perform Data entry * Computerized clinical information systems * HIPAA policies on Confidentiality. This position has a hiring range of USD $19.55 - USD $34.25 /Hr.
    $19.6-34.3 hourly 60d+ ago
  • Unit Clerk Technician

    Medstar Research Institute

    Unit secretary job in Olney, MD

    About the Job Functions as a member of the patient-centered care team to provide administrative support on the unit and direct bedside care to the patient under the supervision of a licensed nurse. Assists in providing direct patient care according to established procedures. Provides care for the pediatric adult and geriatric population under the direction and supervision of the RN. Assists with admission process verifying selected demographic information. Primary Duties and Responsibilities Clinical: Performs basic routine and specialized tasks in assigned department under the supervision of a registered nurse. Meets patients needs (to include providing baths linen changes bedpans water pitchers etc.). Assists with ambulation positioning elimination personal hygiene activities of daily living routine comfort measures. Transports patients and transfers patients between stretcher and bed and bed to chair. Provides nourishments as requested and authorized by orders including distribution and collection of meal trays as needed. Participates in shift report reports observations unusual findings to RN. Maintain the comfort privacy and dignity of each patient in the delivery of services to them. Observes monitors and reports changes in patient's condition symptom reactions or behavior as appropriate. Rounds on all assigned patients based on established standards. Documents vital signs promptly and accurately. Conducts purposeful rounding at a minimum of every two hours on assigned patients.Technical: Supports work of the department by performing clerical and secretarial tasks. Competent in computer systems used to admit transfer discharge and chart. Compiles paperwork and inputs specified computer data related to admission discharge transfer birth or expiration of a patient. Maintains patient records per hospital policy and reviews for completeness as needed throughout treatment (e.g. prior to surgery transfer and discharge). Obtains and files results from lab radiology physician office etc. as needed. e. Files and prepares paperwork as directed by supervisor. Prints schedules reports and patient data as requested.Communication: Supports work of the department by facilitating transfer of information. Answers and directs all phone calls; takes messages as needed. Greets all persons coming to nurses' station answers inquiries offers direction and assistance takes and relays messages run errands. Exchanges information with other units/departments physician offices etc. as requested. Relays patient/family requests to appropriate unit staff. Initiates phone calls pages and codes as directed. Uses appropriate means to communicate with other unit staff (Vocera overhead paging etc.) Confirms and communicates scheduling of procedures/therapeutic services.Administrative: Assists in the timely collection and accurate reporting of patient data. Observes monitors and records vital signs and nursing care procedures in the appropriate area of the clinical record. Assures that documentation is accurate. Promptly answers call lights and telephones Finance: Supports department by posting charges. Completes appropriate requisitions/computer entries for consults diagnostic tests and therapeutic services for patients and coordinates appointments with respective departments. Inputs data for patient charges. Maintains unit supplies and orders same using online requisition system (e.g. Lawson) or other approved process.Development: Maintains and updates current knowledge Conducts all duties within legal boundaries of position and according to hospital policy and procedures. Works with supervisor to identify learning needs and takes actions to address these needs. Attends hospital sponsored training programs as required by the department. Meets all mandatory obligations.Organizational knowledge: Works effectively within and between departments. Participates on intra/inter-departmental teams and committees communicating unit knowledge as appropriate. Provides department/unit with information and knowledge acquired during team and committee participation. Demonstrates a constructive approach during all interactions. Serves as a unit resource within areas of responsibility Department/Unit Specific Functions and Duties Consistently displays professionalism in interactions with patients and families staff and physicians. Maintains flexibility with schedule to meet departmental needs. Minimal Qualifications Education * High School Diploma or GED or equivalent required * Completion of a Patient Care Technician course preferred Experience * Experience working as a patient care technician/nursing tech in a hospital setting preferred Licenses and Certifications * CNA - Certified Nursing Assistant licensure from the Maryland Board of Nursing required * CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Ability to read write speak and comprehend English. * Basic Computer skills to perform Data entry * Computerized clinical information systems * HIPAA policies on Confidentiality. This position has a hiring range of USD $19.55 - USD $34.25 /Hr. General Summary of Position Functions as a member of the patient-centered care team to provide administrative support on the unit and direct bedside care to the patient under the supervision of a licensed nurse. Assists in providing direct patient care according to established procedures. Provides care for the pediatric adult and geriatric population under the direction and supervision of the RN. Assists with admission process verifying selected demographic information. Primary Duties and Responsibilities Clinical: Performs basic routine and specialized tasks in assigned department under the supervision of a registered nurse. Meets patients needs (to include providing baths linen changes bedpans water pitchers etc.). Assists with ambulation positioning elimination personal hygiene activities of daily living routine comfort measures. Transports patients and transfers patients between stretcher and bed and bed to chair. Provides nourishments as requested and authorized by orders including distribution and collection of meal trays as needed. Participates in shift report reports observations unusual findings to RN. Maintain the comfort privacy and dignity of each patient in the delivery of services to them. Observes monitors and reports changes in patient's condition symptom reactions or behavior as appropriate. Rounds on all assigned patients based on established standards. Documents vital signs promptly and accurately. Conducts purposeful rounding at a minimum of every two hours on assigned patients.Technical: Supports work of the department by performing clerical and secretarial tasks. Competent in computer systems used to admit transfer discharge and chart. Compiles paperwork and inputs specified computer data related to admission discharge transfer birth or expiration of a patient. Maintains patient records per hospital policy and reviews for completeness as needed throughout treatment (e.g. prior to surgery transfer and discharge). Obtains and files results from lab radiology physician office etc. as needed. e. Files and prepares paperwork as directed by supervisor. Prints schedules reports and patient data as requested.Communication: Supports work of the department by facilitating transfer of information. Answers and directs all phone calls; takes messages as needed. Greets all persons coming to nurses' station answers inquiries offers direction and assistance takes and relays messages run errands. Exchanges information with other units/departments physician offices etc. as requested. Relays patient/family requests to appropriate unit staff. Initiates phone calls pages and codes as directed. Uses appropriate means to communicate with other unit staff (Vocera overhead paging etc.) Confirms and communicates scheduling of procedures/therapeutic services.Administrative: Assists in the timely collection and accurate reporting of patient data. Observes monitors and records vital signs and nursing care procedures in the appropriate area of the clinical record. Assures that documentation is accurate. Promptly answers call lights and telephones Finance: Supports department by posting charges. Completes appropriate requisitions/computer entries for consults diagnostic tests and therapeutic services for patients and coordinates appointments with respective departments. Inputs data for patient charges. Maintains unit supplies and orders same using online requisition system (e.g. Lawson) or other approved process.Development: Maintains and updates current knowledge Conducts all duties within legal boundaries of position and according to hospital policy and procedures. Works with supervisor to identify learning needs and takes actions to address these needs. Attends hospital sponsored training programs as required by the department. Meets all mandatory obligations.Organizational knowledge: Works effectively within and between departments. Participates on intra/inter-departmental teams and committees communicating unit knowledge as appropriate. Provides department/unit with information and knowledge acquired during team and committee participation. Demonstrates a constructive approach during all interactions. Serves as a unit resource within areas of responsibility Department/Unit Specific Functions and Duties Consistently displays professionalism in interactions with patients and families staff and physicians. Maintains flexibility with schedule to meet departmental needs. Minimal Qualifications Education * High School Diploma or GED or equivalent required * Completion of a Patient Care Technician course preferred Experience * Experience working as a patient care technician/nursing tech in a hospital setting preferred Licenses and Certifications * CNA - Certified Nursing Assistant licensure from the Maryland Board of Nursing required * CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Ability to read write speak and comprehend English. * Basic Computer skills to perform Data entry * Computerized clinical information systems * HIPAA policies on Confidentiality.
    $19.6-34.3 hourly 60d+ ago
  • Unit Secretary - Adult Mood Disorders Day Hospital, Baltimore/Washington Campus (Full-Time, Days)

    Sheppard Pratt Careers 4.7company rating

    Unit secretary job in Elkridge, MD

    What to expect Under general supervision, performs a variety of clerical and secretarial duties to support the effective operations of assigned clinical inpatient unit or program(s). Representative duties include: serving as receptionist and communication source; assembling and maintaining active patient charts, patient records, and unit/program files; transcribing physicians' orders; preparing memos, tables, and general correspondence; scheduling appointments and meetings; collecting and maintaining data; ordering supplies; and running errands throughout Hospital complex. What you'll get from us At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer: A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation Comprehensive medical, dental and vision benefits for benefit eligible positions 403b retirement match Generous paid-time-off for benefit eligible positions Complimentary Employee Assistance Program (EAP) Generous mileage reimbursement program Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience. The pay range for this position is $18.50 to $24.09/hour. What we need from you Work requires ability to read, write, speak English, compose letters, maintain bookkeeping/billing records, and operate computer software and equipment - acquired through high school education. Work requires one to two years of clerical/secretarial experience in order to gain comprehensive knowledge of office practices and procedures and operations. Work requires the ability to operate the calculator, copier, facsimile machine, Microsoft Office software, and printer. Must possess interpersonal skills sufficient to exchange factual and confidential information and communicate effectively and courteously with a diverse group of internal and external contacts (patients, families, referring physicians, staff, and vendors) (51-80% of work time). Work requires problem-solving abilities sufficient to develop and administer office procedures, prepare reports, schedule patients, monitor expenditures, identify and evaluate equipment and physical space problems, and resolve billing discrepancies. Work requires managing the office functions, proofreading, and meeting tight deadlines (for 51-80% of work time). WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life's challenges. Join us and be a part of a mission that changes lives! #LI-JR1
    $18.5-24.1 hourly 1d ago
  • Unit Secretary

    University of Maryland Medical System 4.3company rating

    Unit secretary job in Easton, MD

    The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high-quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing, and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban, and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Shore Regional Medical Center (Emergency Department) Location: Easton, MD. UM Shore Medical Center is a member of University of Maryland Medical System, where you can learn, grow, and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system offers many locations and practice options throughout the beautiful Eastern Shore of Maryland. Job Description General Summary: Supports and maintains the administrative operation of a health care unit, department or clinic. Provides administrative, organizational and communication tasks that contribute to the delivery of high-quality patient care and effective coordination within the health care team. Principal Responsibilities and Tasks: The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Provides administrative assistance to the health care unit by managing phone calls and handling inquiries from patients, families and staff. Maintains and organizes medical records and other documents as required. Maintains confidentiality of all patient data including verbal, written and electronic formats.Utilizes various systems to access, enter and manage clinical information, including orders and requisitions, summary reports and other information as appropriate. Utilizes electronic devices, computer programs and applications as required and applicable to the role. Organizes the department's workflow by preparation of patient charts for transfer to other units or facilities according to policies and procedures. Greets patients and families. Demonstrates a professional and customer-oriented appearance and demeanor at all times. Demonstrates appropriate verbal and telephone skills. Provides support and answers questions as appropriate, contributing to a quality patient experience. Orders office and nutritional supplies, equipment, etc. as directed by manager. Maintains the order, cleanliness and appearance of the work station. Responds and answers call lights in a timely manner and retrieves items including water, blankets, etc. as requested by patients and staff. Knowledge, Skills, and Abilities: Proficiency in computer applications and electronic health record systems. Excellent organizational skills and attention to detail. Strong verbal and written communication abilities Ability to work effectively in a fast paced and sometime high-stress health care environment. Qualifications Education and Experience: High school diploma or equivalent required. Knowledge of medical terminology is preferred. Previous experience as a unit secretary or a similar administrative role within a health care setting is preferred. Additional Information All of your information will be kept confidential according to EEO guidelines. Compensation: Full-Time; Days (7a-3:30p) Pay Range: $18.12/hr. - $25.99/hr. Other Compensation (if applicable): NA Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
    $18.1-26 hourly 1d ago
  • Unit Secretary, Medical Oncology

    VHC Health 4.4company rating

    Unit secretary job in Arlington, VA

    Title Unit Secretary, Medical Oncology Job Description Purpose & Scope: The Unit Secretary (US) is responsible for performing a variety of receptionist and clerical duties relating to the updating and organizing of information and supplies on the nursing unites, coordinating work within the unit as well as with other units and departments, reporting pertinent information to the immediate supervisor, responding to inquiries and requests from staff, patients, and visitors, and supporting patient care delivery. This position has front line responsibility for handling customer service interactions through telephone and personal contact and facilitating unit efficiency. Where appropriate, this employee will answer phones, schedule appointments, call physician offices as requested and accurately provide information to affiliated providers. This position has no responsibility for the assessment, treatment or care of patients, however the ability to communicate and interact with patients/public/staff of all ages is required. Education: High school diploma or equivalent is preferred. Experience: Computer experience is required. Secretarial experience is preferred. Knowledge of medical terminology is preferred. Certification/Licensure: None.
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Front Desk Security

    Cb 4.2company rating

    Unit secretary job in Baltimore, MD

    Benefits: 401(k) Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Position Summary: The Front Desk Security Officer serves as the first point of contact for patients, visitors, and staff while maintaining a safe, calm, and therapeutic environment within the outpatient mental health clinic. This role combines security responsibilities with customer service, emphasizing professionalism, de-escalation, and trauma-informed care. The officer works closely with clinical and administrative staff to ensure safety while supporting patient dignity and confidentiality. Key Responsibilities: Security & Safety Monitor clinic entrance and waiting areas to ensure a safe environment for patients, visitors, and staff. Control access to the facility by verifying appointments, checking identification when required, and enforcing visitor policies. Respond promptly and appropriately to security incidents, emergencies, or behavioral escalations. Utilize de-escalation techniques to manage disruptive or distressed individuals in a calm, respectful manner. Conduct safety rounds of public areas as assigned. Follow clinic emergency procedures, including medical emergencies, fire alarms, and evacuation protocols. Document incidents accurately and submit reports per clinic policy. Front Desk & Customer Service Greet patients and visitors warmly and professionally upon arrival. Provide directions, basic information, and assistance as needed while maintaining confidentiality. Support front desk staff during high-volume periods or challenging situations. Maintain a calm, supportive presence in the waiting area. Collaboration & Compliance Communicate effectively with staff regarding safety concerns or client needs. Adhere to HIPAA and all confidentiality requirements. Follow clinic policies, state regulations, and security best practices. Participate in required trainings, including trauma-informed care, crisis intervention, and workplace safety. Required Qualifications: High school diploma or equivalent. Valid security guard license or certification (as required by state/local regulations). Minimum [1-2] years of security or related experience, preferably in healthcare or behavioral health settings. Knowledge of or willingness to learn de-escalation and crisis intervention techniques. Strong interpersonal and communication skills. Ability to remain calm, professional, and nonjudgmental in high-stress situations. Preferred Qualifications: Experience in a mental health, healthcare, or social services environment. Crisis Prevention Intervention (CPI) or similar training. CPR/First Aid certification. Bilingual skills (preferred based on clinic population). Working Conditions and Environment Maintain a clean, safe, and drug-free working environment Must pass a criminal background check, drug screening. & TB testing Always maintain a professional appearance and demeanor Weekly Schedule: Employment Type: Full time 40hrs weekly, W-2 Employee Weekly Schedule: Monday through Friday, 9:00 AM - 6:00 PM (1-hour mandatory lunch break) Attendance in team meetings as appropriate Compensation: This position offers between $17.00-$20.00 hourly based on experience. Physical Requirements: The position requires clear and articulate speech and ability to hear. Required to sit for long periods of time, as well as reading and typing on the computer. Equal Opportunity Employer K&I Healthcare Services is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals and do not discriminate, and will not tolerate discrimination, on the basis of race, ethnicity, color, religion, sex, pregnancy, gender, gender identity or expression, national origin, sexual orientation, age, national origin or ancestry, genetic information, political affiliation, physical or mental disability, military or veteran status, or any other protected status under federal, state or local law. Our employment decisions are solely made according to qualifications for the positions. Compensation: $17.00 - $20.00 per hour
    $17-20 hourly Auto-Apply 22d ago
  • Administrative Support - Receptionist / Administrative Support - U.S. Trade and Development Agency

    Tln Worldwide Enterprises, Inc.

    Unit secretary job in Arlington, VA

    Requirements Education & Experience High school diploma or GED required; associate or bachelor's degree preferred. 2-4 years of experience providing reception, clerical, or administrative support in a federal government, corporate, or contractor environment. Experience with multi-line phone systems, visitor management, and office coordination. Technical Skills Proficiency in Microsoft Office 365 (Word, Excel, Outlook, Teams, SharePoint). Familiarity with document management or records systems a plus. Basic knowledge of federal administrative procedures and records handling preferred. Soft Skills Exceptional customer service and communication skills. Highly organized, detail-oriented, and able to manage multiple priorities. Professional appearance and demeanor; calm and courteous under pressure. Demonstrated ability to work independently while maintaining strong teamwork and collaboration. Salary Description $22-$30/hr
    $22-30 hourly 60d+ ago
  • Front Desk/Receptionist

    Healthy Mind Foundation Limited

    Unit secretary job in Baltimore, MD

    Job DescriptionHealthy mind foundation is a reputable outpatient mental health clinic dedicated to providing compassionate care and support to individuals seeking mental health services. Our team of professionals is committed to creating a welcoming and healing environment for our clients. We are currently seeking a Front Desk/Receptionist to join our team and play a crucial role in facilitating a positive experience for both clients and staff. Responsibilities: As the Front Desk/Receptionist at Healthy Mind Foundation, you will be the first point of contact for our clinic and play an integral role in ensuring smooth operations and exceptional customer service. Your responsibilities will include: Greeting clients, visitors, and staff with a warm and friendly demeanor. Managing the reception area, maintaining a professional and organized appearance. Answering and directing incoming calls to the appropriate departments or individuals. Scheduling appointments and managing the appointment calendar using electronic systems. Registering new clients, verifying insurance information, and obtaining necessary documentation. Collecting co-payments, handling payments, and issuing receipts accurately. Assisting clients with filling out intake forms and providing them with necessary information. Coordinating with clinical staff to ensure a seamless flow of appointments and services. Maintaining confidentiality of sensitive client information and adhering to HIPAA regulations. Keeping track of office supplies and placing orders as needed. Assisting with administrative tasks such as filing, data entry, and documentation. Qualifications: High school diploma or equivalent required; associate's degree or higher preferred. Previous experience in a front desk or receptionist role, preferably in a healthcare or mental health setting. Excellent interpersonal and communication skills, both in person and over the phone. Strong organizational skills and attention to detail. Proficiency in using electronic scheduling and documentation systems. Ability to handle confidential information with discretion and professionalism. Empathy, patience, and a genuine desire to support individuals seeking mental health services. Ability to multitask, prioritize tasks, and handle stressful situations calmly. Familiarity with HIPAA regulations and compliance in a healthcare setting. Benefits: Competitive compensation package Professional development opportunities Supportive and collaborative work environment Meaningful work contributing to mental health and well-being Application Process: If you are enthusiastic about contributing to a positive and caring environment that supports individuals on their mental health journey, we encourage you to apply. Please submit your resume and a cover letter highlighting your relevant experience and why you are interested in this role. Join our dedicated team and make a meaningful impact on the lives of our clients as a Front Desk/Receptionist at Healthy Mind Foundation
    $28k-36k yearly est. 19d ago
  • Medical Front Desk Receptionist

    Total Womens Health of Balitmo

    Unit secretary job in Baltimore, MD

    Job DescriptionBenefits/Perks Flexible Scheduling Competitive Compensation Career Advancement We are seeking a Medical Records Clerk to join our team. In this role, you will collect patient information, process patient admissions, and be responsible for the general organization and maintenance of patient records. The ideal candidate is highly organized with excellent attention to detail. Responsibilities Follow all hospital procedures in the accurate maintenance of patient records Answer phone calls and schedule patient appointments and verify insurance benefits Check-In and Greet patients with a friendly, warm demeanor Ensure all patient paperwork is completed and submitted in an accurate and timely manner Scan patient medical records and information Maintain the confidentiality of all patient medical records and information Provide patient with appropriate documents and forms Process patient admissions and discharge records Other administrative and clerical duties as assigned Qualifications Previous experience as a Medical Receptionist or in a similar role is preferred Previous use of electronic medical records platform Knowledge of medical terminology and administrative processes Familiarity with information management programs, Microsoft Office, and other computer programs Excellent organizational skills and attention to detail Strong interpersonal and verbal communication skills
    $28k-36k yearly est. 14d ago
  • Front Desk Coordinator - Gaithersburg, MD

    The Joint Chiropractic 4.4company rating

    Unit secretary job in Gaithersburg, MD

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Pay Range $16-$18/hr Depending on Experience What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. BONUS POTENTIAL Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $16-18 hourly Auto-Apply 60d+ ago
  • Dental Front Desk Receptionist/ Insurance Specialist:

    Priya Sharma Chand Bds Msd L L C

    Unit secretary job in Ellicott City, MD

    Front Desk Receptionist/ Insurance Specialist: For A Dental Specialist Practice in Howard County, MD Come Join our team! This position is more than just a job; this is an opportunity to do what you LOVE. You will enjoy a fulfilling career and will play a vital role in changing the lives of our patients. We are ideally looking at 2 -3 years of experience in the dental field. Knowledge of scheduling, dental software and insurance plans. We care about our employees and understand the hard work that involves providing the best care for our patients in our specialist office. Our ideal candidate will have excellent communication skills, be friendly and helpful to our staff and patients. Together with our experienced staff and specialists you will be a part of delivering care to patients every year. You will be provided with the training needed to provide the support you need to do an exceptional job! An overall expectation is to effectively and efficiently manage patient appointments while managing professional standards and ensuring that all interactions between doctor, staff and patients run as smoothly as possible. You must have strong organization and management skills. You must be able to work and manage high-paced days and maintain a positive and friendly attitude. Supporting the clinic in various operations within the practice. Responsibilities will include: Field Inbound Communications: Answering phones and managing phone calls for efficient scheduling, reminding patients of their appointments, sending faxes, admin duties as needed and multitasking. Patient Check- In and Check-Out, ensuring the schedule is consistently booked. Discuss treatment plans with patients including offering financing options provided in office. Billing and Insurance Processing: Verifying insurance, preauthorization, ensuring claims and addressing denials, all are submitted in a timely manner according to insurance guidelines. Calculating copayments. Record management: Keep papers up to date in reference to the patients records. Follow HIPAA rules, particularly regarding data storage and updates, to ensure all information remains current and is stored safely. Communication: The main job responsibility of a dental receptionist is to liaise with the dental patients directly and with the staff as well. This includes passing key information as far as treatments and appointments are concerned. Administrative Support: This includes correspondence, procurement of stationery and other working items, overall administrative support within the dental care team. Front Desk employee is responsible for managing the waiting area ensuring it is clean, organized and comfortable for the patients. Job Type: Full-time Pay: $19.00 - $22.00 per hour Benefits: 10 days of vacation, 5 additional PTO days 8-hour shift and in person Day shift Monday to Friday (Friday shorter day) Experience: Customer Service: At least 2 years (Preferred) Dental terminology: At least 2 years (Preferred) If this sounds like what you are looking for as part of your continued growth, then we look forward to hearing from you! Please share your resume at [email protected]
    $19-22 hourly Auto-Apply 60d+ ago
  • USAF Key Personnel Support (Anticipated)

    Navanti Group 3.9company rating

    Unit secretary job in Arlington, VA

    Project/Team: USAF Key Personnel Support Employment Type: Full-Time Number of Vacancies: 1 Period of Performance: TBD* *Note: This position has not yet been funded. We are currently soliciting resumes from interested candidates in anticipation of contract award. Background: Navanti is seeking a motivated and mission-focused Administrative and Event Coordination Specialist to support the Commander's Action Group (CAG) at the 11th Wing, United States Air Force. This role directly enables the operational success of Wing leadership through expert administrative services, communications coordination, and strategic event planning. The 11th Wing s mission relies on timely decision-making, cross-functional communication, and operational readiness. The CAG plays a pivotal role in supporting the Wing Commander and Command Staff through information management, communication alignment, and command-level engagement strategies. This position is essential to maintaining the effectiveness of leadership support functions and ensuring seamless execution of high-priority tasks, meetings, and programs. Work will be conducted primarily onsite at Building 20, Joint Base Anacostia-Bolling (JBAB), and requires frequent access to other government facilities on the base. A Secret clearance is required, which may be sponsored by the contractor. Core Responsibilities: Maintain and distribute updated key personnel rosters and phone listings for the Wing. Manage strategic calendars and input requests in coordination with the Command Staff. Oversee CAG task systems: assign tasks, monitor progress, send reminders, and ensure completion. Draft and manage memoranda for leadership action; coordinate signature processes. Organize and present data to support leadership decision-making and provide briefing materials. Manage organizational distribution lists and handle high-volume communications professionally. Provide regular updates and slide briefings on project/task status. Attend and contribute to required training sessions, meetings, and functions related to Wing programs. Communicate task suspense and requirements clearly to facilitate the Commander s program execution. Event Planning and Coordination: Plan and manage key engagements, including commander s calls, town halls, distinguished visitor events, and civic outreach initiatives. Coordinate logistics with base organizations and community leaders to ensure event success. Advise on strategic communication initiatives and support engagement effectiveness. Maintain awareness of issues impacting the base, including force management and policy shifts. Communication Strategy Support: Align messages and updates with the Commander s guidance and policy direction. Develop initiatives that promote mission responsiveness, staff morale, and interagency collaboration. #CJ
    $28k-36k yearly est. 60d+ ago
  • Front Desk Receptionist (Full-Time) / Germantown, MD

    Allcarefamilymed

    Unit secretary job in Germantown, MD

    About Closeknit Closeknit is a growing, patient-centered healthcare organization dedicated to delivering high-quality, accessible primary and immediate care. We pride ourselves on fostering a dynamic and organized work environment where administrative excellence meets clinical expertise. Our teams value collaboration, innovation, integrity, and accountability, and we strive to deliver seamless patient experiences and operational efficiency across all clinical settings. Join a supportive, inclusive workplace that encourages professional growth and continuous learning while maintaining a commitment to compassionate care and exceptional patient outcomes. Position Summary The Front Desk Receptionist will be the first point of contact for patients and visitors, providing excellent customer service and support to ensure a welcoming and efficient experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Work Schedule & Location Flexibility The schedule for this position is Monday - Friday 8:00 AM - 4:30 PM. Work schedules may vary depending on practice location, patient demand, and operational requirements. Based on business needs, staff may be required to work at multiple clinical locations. Work hours may include evenings, weekends, and occasional holidays based on patient needs. Requirements Key Responsibilities: Patient Interaction: Greet patients and visitors warmly, providing a friendly and professional first impression of the facility. Assist patients with check-in and check-out processes, ensuring all necessary information is collected and processed accurately. Appointment Scheduling: Manage appointment scheduling for patients, including booking, rescheduling, and confirming appointments as needed. Coordinate with clinical staff to ensure efficient patient flow and minimize wait times. Phone and Communication Management: Answer incoming phone calls promptly and professionally, addressing inquiries, providing information, and directing calls to appropriate staff members. Maintain clear and effective communication with patients, healthcare providers, and other staff to facilitate smooth operations. Administrative Support: Perform various administrative tasks, including data entry, maintaining patient records, and managing correspondence. Assist with billing and insurance verification processes as necessary, ensuring accurate information is captured. Office Organization: Maintain a clean and organized front desk and waiting area, ensuring a pleasant environment for patients and visitors. Order and manage office supplies as needed, collaborating with the office manager to maintain inventory. Patient Confidentiality: Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times. Handle sensitive information with discretion and professionalism. Problem Resolution: Address patient concerns and inquiries with empathy and professionalism, escalating issues to management when necessary. Work collaboratively with other team members to resolve scheduling conflicts and improve patient experiences. Qualifications: High school diploma or equivalent; additional education or certification in healthcare administration or a related field is a plus. Previous experience in a receptionist or administrative role, preferably in a healthcare setting. Strong communication and interpersonal skills, with the ability to interact effectively with diverse populations. Proficient in using office equipment, such as computers, phones, and printers, as well as experience with electronic health record (EHR) systems preferred. Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively. Preferred Qualifications: Familiarity with medical terminology and healthcare practices. Experience with appointment scheduling software and insurance verification processes. Bilingual (Spanish/English). Why Join Closeknit Competitive compensation based on experience and qualifications Health, dental, and vision insurance Life insurance 401(k) retirement plan Paid time off (vacation, holidays, sick leave) Professional development and continuing education opportunities Supportive, collaborative, and inclusive work culture Salary Description $20-$24/hour DOE
    $20-24 hourly 8d ago
  • Dental Front Desk Receptionist

    Tiny Tooth Pediatric Dentistry LLC

    Unit secretary job in Columbia, MD

    Benefits: 401(k) Company parties Competitive salary Employee discounts Free uniforms Paid time off Profit sharing Health insurance We are a growing Pediatric Dental Practice and we are looking to add another team member. Full Job Description A fast paced pediatric dental office in the heart of Columiba, MD is seeking a Front Desk Receptionist with long term career goals to join our wonderful team in a fun and professional environment. Must love children and work well in a team environment. We are a great team of professionals who are looking for someone with strong communication skills, who is highly organized, self-motivated, and has a positive attitude with a true desire to serve the needs of our patients. This is a full time position and while our schedule is subject to change, below is an overview of our weekly schedule. Please note we DO work on school holidays (i.e. spring break, winter break.) Candidate MUST have the following qualifications: Love working with children Able to multi-task Dependable and detail oriented Enthusiastic team player Excellent command of both written and verbal English with good communication skills Computer skills required Dental experience as well as dental software knowledge is preferred however, we are willing to train the right candidate with excellent customer service. Position Accountabilities/Duties Responsible for excellent customer service and overall care of patients Answering phone lines, checking patients in and out, scheduling appointments, and all other front desk office duties. Presenting treatment plans and explaining treatment to answer any questions parents may have. Submitting pre-treatment authorizations for complex cases. Insurance duties including but not limited to: Verification and detailed insurance benefit breakdowns. Entering coverage books for each patient. Understanding and appealing denied and problematic claims. Checking the status of overdue claims and insurance problems. All insurance related monthly reports. Office Participation Assisting in other area of the clinic as necessary Actively participating in staff meetings Interacting with other team members in a helping, friendly manner to accomplish our patient care mission If you feel you meet these qualifications and want to join a very dedicated team, please submit your resume with a cover letter and references.
    $28k-36k yearly est. 28d ago
  • Front Desk Receptionist

    Maris Grove

    Unit secretary job in Bethesda, MD

    Erickson Senior Living is thrilled to announce the opening of The Grandview, our newest state-of-the-art high-rise community located in Bethesda, MD, later this year. This unique community will provide a vibrant lifestyle for over 1,200 residents. Join our team as a per diem Communications Specialist (Front Desk), a crucial role within our community. As the first point of contact for residents, family members, and candidates, you'll set the tone for their experience and ensure a warm and welcoming environment. What we offer: A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law 401k for all team members 18 and over with a company 3% match 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices Growth Opportunities - grow with the company as we open new communities and expand on our existing ones! Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones Compensation: $17.65-$21.00/hour, commensurate with experience How you will make an impact: Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner Monitor all emergency pull cords for Independent Living residents Track status of resident involved in a situation, i.e. transported to a hospital, etc. Manage resident's list, alphabetically and by resident apartment Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and returning Responsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mail What you will need: Receptionist experience required Excellent verbal skills Ability to multi-task Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description. The Grandview is a vibrant continuing care retirement community located on 33 acres in the heart of North Bethesda, Maryland. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. The Grandview helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow. Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
    $17.7-21 hourly Auto-Apply 36d ago
  • Front Desk Receptionist

    AHU Technologies

    Unit secretary job in Washington, DC

    Front Desk Receptionist Work Schedule: Fully onsite, Monday - Friday, 8:00 AM - 4:30 PM The Front Desk Receptionist will provide essential administrative support to the executive team and help ensure smooth office operations. This includes managing schedules, coordinating meetings, handling correspondence, and performing various administrative tasks. Key Responsibilities: Schedule and coordinate appointments, meetings, and events for executives and team members, including resolving scheduling conflicts. Serve as the primary point of contact for internal and external communications. Maintain an organized and efficient office environment, including managing office supplies and equipment. Prepare, file, and retrieve corporate documents, records, and reports while handling confidential information with discretion. Support management with reports, presentations, and spreadsheets, and assist with special projects and company events. Greet visitors and clients, respond to inquiries, and ensure a professional and welcoming atmosphere Qualifications & Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Strong organizational and multitasking abilities Excellent written and verbal communication skills Attention to detail Ability to handle sensitive information with confidentiality Compensation: $18.00 - $20.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.
    $18-20 hourly Auto-Apply 6d ago

Learn more about unit secretary jobs

How much does a unit secretary earn in Dundalk, MD?

The average unit secretary in Dundalk, MD earns between $22,000 and $39,000 annually. This compares to the national average unit secretary range of $25,000 to $40,000.

Average unit secretary salary in Dundalk, MD

$29,000

What are the biggest employers of Unit Secretaries in Dundalk, MD?

The biggest employers of Unit Secretaries in Dundalk, MD are:
  1. HH Medstar Health Inc.
  2. Medstar Research Institute
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