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Unit secretary jobs in Greenville, NC - 82 jobs

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  • Patient Care Representative

    Orthopaedics East 3.2company rating

    Unit secretary job in Greenville, NC

    Job Title : Patient Care Representative Department : Patient Services Reports To : Clinic Director FLSA Status : Non-exempt (hourly) Work Schedule: Monday-Friday, 8:00 A.M. - 5:00 P.M. Summary: The Patient Care Representative is a vital role within Orthopaedics East & Sports Medicine Center. The Patient Care Representative will be responsible for coordinating patient surgeries, (while supporting the teams that schedule MRIs, injections, and physical therapy appointments), managing messages and correspondence from patients, offering financial counseling to patients, supporting the referral process, and serving as the authorization representative for insurance companies. The Patient Care Representative will work closely with our team of healthcare professionals to ensure that all patients receive high-quality care and attention. This position requires compliance with OrthoEast's compliance standards, including its Code of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element required as part of the job duties and considered during performance evaluations. Essential Duties and Responsibilities: The Patient Care Representative will be responsible for the following: Coordinating patient surgeries, ensuring that patients are scheduled for the appropriate procedures and that all necessary paperwork is completed. Maintain and review a list of surgeries for provider(s) for potential contact and follow-up within the post-op period. Serving as the authorization representative in conjunction with our support team, ensuring that patients receive the necessary coverage for their procedures. Obtain authorizations and schedule referrals, diagnostic testing, physical therapy, surgical procedures, etc. as needed. Offering financial counseling to patients, providing information about payment options and financial assistance programs. Managing messages and correspondence from patients, responding to inquiries and forwarding messages to the appropriate healthcare professionals. Counsel patients and family members regarding physical care measures to promote improvement/recovery, symptom/complication management, expected outcomes/progression and social employment issues and education so they can make informed decisions about their care. Additional duties as assigned. Required Qualifications: The following qualifications are required for the Patient Care Representative position: Associate degree in healthcare administration, or related field preferred. Minimum of 2 years of experience in a healthcare setting. Minimum of 2 years of patient support experience. Knowledge of medical terminology and procedures. Knowledge of insurance authorization and billing. Strong computer skills, including proficiency with Microsoft Office and electronic medical records systems. Soft Skills: The following soft skills are required for the Patient Care Representative position: Ability to prioritize tasks and work independently. Experience in maintaining confidentiality in dealing with sensitive issues. Proven ability in making sound and accurate judgments in problem solving work issues. Ability to deal with frequent change, delays, and/or unexpected events. Successful record of follow through on commitments and demonstrated dependability. Must be willing to work in a team environment and contribute to building a positive team spirit. Must be highly organized to successfully manage multiple tasks simultaneously. Must demonstrate professionalism in all interactions with patients and vendors, as well as working across departmental lines to achieve goals. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ability to stand/walk for long periods of time while performing patient duties and conversing with physicians as well as long periods of sitting and performing clerical duties, including telephone calls and keyboarding. Mobility also required to support patients throughout the building.
    $31k-39k yearly est. 4d ago
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  • Front Desk Agent

    Stepstone Realty 3.4company rating

    Unit secretary job in Rocky Mount, NC

    Description Description Register and assign rooms to guests. Issue room key and escort instructions to Guest Service Agent or directly to guest. Sort, and track incoming mail and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Compute bill, collect payment, and make change for guests. Make, confirm, and cancel reservations via all communication avenues. Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. Make reservation, transportation, or entertainment reservations for guest. Deposit guest valuables in hotel safe deposit box. Ability to accurately use various office software. Have a full working knowledge and expertise of each shift including night audit. Requirements Requirements Requirements Skills to be successful in the role would include: Knowledge of OnQ operating system a plus! Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors. Ability to accurately report information. Ability to assist with various office tasks as needed. Attend required meetings. Adjusts to high-pressure conditions and is open to change. Assumes responsibility for personal growth and development. Relevant training and experience and additional education preferred. CPR and first aid training preferred but can be trained.
    $24k-28k yearly est. 16d ago
  • PRN Surgical Scheduler/Registrar Clerk, Perioperative Business

    Carolinaeast 4.1company rating

    Unit secretary job in New Bern, NC

    Job Summary: Greet and assist visitors, pre-register and admit patients. answer telephones, schedule surgery, and pull old medical records. Also responsible for sorting mail and responsible for payments and forwarding payments to cashier at the hospital. About CarolinaEast Health System CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America's Best-In-State Hospitals by Newsweek , among numerous other prestigious accolades. Minimum Requirements: Must have previous medical office experience of at least three years with use of medical terminology. Computer and office experience with good telephone etiquette and customer service skills. High school graduate with additional education beneficial. Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.
    $24k-31k yearly est. Auto-Apply 35d ago
  • Receptionist

    H&R Block, Inc. 4.4company rating

    Unit secretary job in New Bern, NC

    Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day... Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future. It would be even better if you also had... * High school diploma or equivalent * Ability to work flexible schedule and/or in multiple locations * Sales/marketing experience What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Match clients with the best-suited tax professional for their needs * Schedule clients how they would like to be scheduled * Help to ensure all clients needs have been met during service both in person, over the phone or virtually * Maintain office cleanliness and organization of resources with team members * Other duties as assigned Your Expertise: * Experience working in a fast-paced environment * Previous experience in a customer service environment * Ability to multi-task * Strong organizational and time-management skills * Computer proficient with the ability to use Microsoft Office Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. * Employee Assistance Program with Health Advocate. * Wellbeing program, BetterYou, to help you build healthy habits. * Neurodiversity and caregiver support available to you and your family. * Various discounts on everyday items and services. * Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. * Click here to checkout all available benefits. The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you're looking to make an impact, H&R Block is the place for you. Sponsored Job #31904 Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.
    $25k-31k yearly est. Auto-Apply 22d ago
  • Records Clerk

    Fox Rothschild 4.8company rating

    Unit secretary job in Greenville, NC

    As a member of the Information Governance Department, the Records Clerk provides high quality records related support. Maintains positive working relationships with clients, attorneys and support staff. Adheres to strict confidentiality, timeliness and accuracy of all related work. ESSENTIAL FUNCTIONS: * Maintains and secures records in accordance with established Firm policies and procedures. * Receives and processes files for central filing and off-site storage. * Assembles files in chronological order and maintains a neat and orderly file room. * Researches the location of folders and documents upon the request of designated office management. * Assists in the conversion of incoming lateral client/matter files into the Firm wide records management system. * Manages the inventory of files in off-site storage and facilitates all transfers by indexing and overseeing the pickup of boxes. * Handles file retrieval requests via RIM application, phone or e-mail for central file room and off-site storage. * Maintains records equipment, materials and supplies and informs the IMC department of any supply needs or equipment repairs. * Regularly works with standard file boxes weighing up to 40 pounds. * Assists in the implementation of future records initiatives including software and process changes. ADDITIONAL FUNCTIONS: * May assist as a back-up in front desk, greeting clients, answering in-coming calls, etc. * Other duties and projects, as assigned. QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES): Education: * High school diploma or equivalent required. Experience: * 1-2 years of prior experience in a law firm preferred. Knowledge, Skills, & Abilities: * Ability to handle lifting of file boxes weighing up to 40 pounds. * Prior office clerical experience with photocopying, faxing and scanning. * Ability to write, read and edit documents. * Microsoft Office, specifically Microsoft Excel, any RIM software applications, IGovern, iManage, ICE, Iron Mountain etc., is also helpful. * Professional appearance and team player. * Strong communication skills. WORK ENVIRONMENT & PHYSICAL DEMANDS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL REQUIREMENTS Medium Work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds. VISUAL ACUITY Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. DISCLAIMER Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position. Equal Opportunity Employer - vets, disability
    $37k-45k yearly est. 38d ago
  • Bilingual Receptionist

    Roebuck Staffing

    Unit secretary job in Kinston, NC

    Job Description We are seeking a professional and friendly Bilingual Receptionist to manage the front desk while assisting with client sample requests from the warehouse. This role is ideal for someone who enjoys working with people, staying organized, and being hands-on when needed. Responsibilities Greet clients, visitors, and vendors in person and by phone Answer, screen, and direct incoming calls Communicate effectively in English and Spanish Coordinate and retrieve product samples from the warehouse upon client request Maintain a clean, organized, and welcoming front desk area Assist with scheduling, data entry, and general administrative tasks Work closely with warehouse staff to ensure timely sample fulfillment Handle incoming and outgoing mail and deliveries RequirementsQualifications Bilingual in English and Spanish (required) Previous receptionist, front desk, or customer service experience preferred Comfortable entering a warehouse environment and retrieving samples Ability to lift light items as needed Strong communication, organization, and multitasking skills Basic computer proficiency (email, scheduling, data entry) Reliable, punctual, and professional demeanor Work Environment Combination of office/front desk and warehouse setting Standing, walking, and light lifting may be required
    $23k-30k yearly est. 16d ago
  • Medical Office Receptionist

    Lifestance Health

    Unit secretary job in Greenville, NC

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $17.50 - $18.50/hour, plus quarterly bonus/incentive potential Location: 30 Patewood Drive Building 2, Ste 160 Greenville, SC 29615 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $17.5-18.5 hourly Auto-Apply 4d ago
  • Front Desk

    Marriott International 4.6company rating

    Unit secretary job in Greenville, NC

    Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $25k-31k yearly est. 9d ago
  • Dental Front Office Associate

    Affordable Dentures & Implants

    Unit secretary job in Kinston, NC

    We are looking for a Front Desk Auxiliary to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. JOB PURPOSE: The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible. ESSENTIAL FUNCTIONS: Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily Ensure patients are comfortable while in the office Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable) Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances Inventory and order office supplies and forms as instructed Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed May perform chair-side assisting as needed Perform miscellaneous job-related duties as assigned Minimal travel may be required for training and/or continuing education purposes Other duties as assigned Educational Requirements: Must have 2 - 5 years' experience working in a dental office (including patient scheduling) GENERAL KNOWLEDGE, SKILLS & ABILITIES: Strong organization skills Ability to work in a high volume, fast paced environment Ability to multi-task Leadership skills/experience Dentrix experience preferred CareCredit experience preferred Full Insurance experience preferred
    $23k-30k yearly est. 4d ago
  • PRN Medical Receptionist - Greenville, SC

    Marathon Health 4.0company rating

    Unit secretary job in Greenville, NC

    Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services. ABOUT THE JOB Marathon Health medical receptionists provide administrative support in Marathon On-Site medical clinics. ESSENTIAL DUTIES & RESPONSIBILITIES * Welcomes patients and visitors by greeting them, in person or on the telephone; answering and/or referring inquiries * Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone * Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays * Comforts patients by anticipating patients' anxieties and answering questions * Ensures availability of treatment information for the provider by filing and retrieving patient records * Maintains patient accounts by obtaining, recording, and updating personal and financial information. * May complete prior authorization paperwork for insurance, fax communications for referrals, or perform similar administrative duties. * Maintain front reception area in a clean and professional looking manner. May also be responsible for stocking and re-stocking office equipment and work with delivery services to manage outgoing and incoming deliveries. * Assist Medical Assistants with Electronic Medical Record (EMR) data entry by entering patient information and other information as required. May scan and upload forms as necessary. * Maintain confidentiality of patients and their records * Perform other duties as assigned or required QUALIFICATIONS High school diploma or general education degree (GED) required and 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience. Associate degree in healthcare or a related field preferred. Must be proficient in the use of an electronic medical record system; prior experience with Athena strongly preferred. Pay Range: $18.00-22.00/hr The actual offer may vary dependent upon geographic location and the candidate's years of experience and/or skill level. We are accepting applications for this position until a candidate has been selected. To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.
    $18-22 hourly Auto-Apply 51d ago
  • Front Desk Clerk

    Capital Vacations 3.6company rating

    Unit secretary job in New Bern, NC

    Job Description - Non-Exempt Front Desk Clerk Reports To: FLSA Status: Non-Exempt Purpose The Front Desk Clerk represents the first point of contact with our guests and handles all stages of their stay. Principal Duties and Responsibilities Responsibilities listed may not apply to all locations Is responsible for the efficient and courteous operation of the front desk Is responsible for checking guests in/out most efficiently and courteously.Collect balances and post appropriate room charges Answers and transfers all calls from the switchboard using proper telephone etiquette Answers guest questions about local restaurants and attractions Makes courtesy calls and follow up calls to all guests issues Sends confirmation letters to owners/guests Coordinates with all other departments to ensure a smooth response to guest s requests Processes all incoming revenue from all departments daily Opens and closes the credit card machines and cashier audit reports Balances out cash drawer, processes advance deposits when making reservations, collects money and posts the transactions from other departments Orders office supplies as needed Prepares night audit daily Enters maintenance and service requests in SPI promptly Makes reservations most courteously and efficiently Makes room moves and stay-over requests for guests as needed to ensure guest satisfaction Runs reports and corrects errors before the guests checkin Performs any other inventory management changes as directed by the supervisor or manager Prepares check-in packets for the upcoming week Makes rental calls to notify owners whether their villa rented or not Responds to online reviews Reconciles rentals for the previous month Checks online travel agents for rental inbounds Makes daily post office and banking runs BlocksRCI points for unpaid accounts ManagesRCI banking, membership changes, and cancellations All other duties as assigned by management General Statement - Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity. Job Requirements Education, Essential Training / Certifications, and Experience: High School Diploma/ GED Experience or comparable knowledge in the Resort/Hotel industry; Timeshare knowledge is preferred Skills, Knowledge, and Abilities: Basic computer skills Close attention to detail Excellent Customer Service skills with the ability to work under pressure Bilingual is a plus Active listener with the ability to solve problems Ability to Work with minimal supervision Excellent verbal and written communication skills Flexible schedule Ability to work evenings, holidays and weekends are a must Shift: Additional hours may be necessary to cover shifts and meet deadlines Regular Hours and Weekend Travel: None
    $23k-28k yearly est. 60d+ ago
  • Patient Service/Front Desk Coordinator

    Myeyedr 4.3company rating

    Unit secretary job in Greenville, NC

    About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required. You Will Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments Assist in appointment confirmations and patient outreach in partnership with Doctor availability Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) Collaborate with doctor(s) and team members to provide seamless patient experience About You Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff Flexible, nimble and agile mindset with the ability to wear multiple hats Friendly, caring, and patient-centric person who thrives in a fast-paced environment Team player who is willing to collaborate to provide the best patient experience Computer Savvy with excellent oral and written communication skills Professional attitude and ability to problem solve and respond to patient service requests Growth With Us Grow and develop your career through role specific training programs Be offered an opportunity to earn bonuses and commission (role specific) Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more Participate in our Vision coverage and associate discounts on our products Participate in our 401K with competitive company match Accrue PTO and paid holidays from day one Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
    $26k-32k yearly est. Auto-Apply 33d ago
  • Dental Front Office Associate

    Affordable Care 4.7company rating

    Unit secretary job in Kinston, NC

    **We are looking for a Front Desk Auxiliary to join our team!** **Affordable Dentures & Implants is an** opportunity to do what **you** love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. **JOB PURPOSE:** The Front Desk Assistant is responsible for providing best-in-class customer service to our patients. Responsible for greeting patients at the front desk; scheduling appointments; answering and handling phone calls; and checking patients in and out. Effectively and efficiently manage patient lobby while maintaining professional standards and ensuring that all interactions between the doctor, staff and patients run as smoothly as possible. **ESSENTIAL FUNCTIONS:** + Greet and process incoming patients in an efficient and professional manner; control the flow of patients through the dental center daily + Ensure patients are comfortable while in the office + Answer patients' routine questions; provide information regarding treatment options, office policies, denture styles, packages, aftercare instructions, and pricing + Accurately collect and deposit funds from patients, including processing of credit card payments and handling cash (and checks if applicable) + Efficiently use Dentrix software program in daily operations, including scheduling appointments, providing patients with accurate walkout statements, setting up, filing, and updating complete and accurate patient records; also provide patients with information as needed to file with their insurance carrier + Prepare documentation as needed for refunds to be processed for patients; contact patients regarding returns for chrome partials and other matters such as outstanding account balances + Inventory and order office supplies and forms as instructed + Mail accurate and timely reports, invoices and correspondence to the accounting and management service providers + Answer incoming telephone calls and provide information to patients in a courteous and professional manner; enter all information on the Patient Inquiry Log and follow up as needed to encourage potential patients to visit the office + Consistently provide the Practice Owner/Managing Dentist and the assigned Manager Practice Excellence with a copy of the log weekly + Tally time sheets in an accurate and timely manner for the dentist; collect completed timesheets for all staff members for the dentist approval and signature and fax to Affordable Care Payroll Department + Maintain a clean and neat reception area and waiting room; ensure patient restrooms are kept clean and stocked; dust the furniture as needed + May perform chair-side assisting as needed + Perform miscellaneous job-related duties as assigned + Minimal travel may be required for training and/or continuing education purposes + Other duties as assigned **Educational Requirements:** + Must have 2 - 5 years' experience working in a dental office (including patient scheduling) **GENERAL KNOWLEDGE, SKILLS & ABILITIES:** + Strong organization skills + Ability to work in a high volume, fast paced environment + Ability to multi-task + Leadership skills/experience + Dentrix experience preferred + CareCredit experience preferred + Full Insurance experience preferred **Benefits** We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the **training** needed to provide you with the support you need to do your job well. **Additional benefits include** , group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options. **About Affordable Care** Founded in 1975, today Affordable Care, LLC is America's largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. **Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers.** From the Affordable Care Support Center, located in North Carolina's Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com ). **Job Details** **Pay Type** **Hourly** **Job Category** **Practice Staff**
    $27k-32k yearly est. 6d ago
  • Office Personnel

    Furniture Fair 3.6company rating

    Unit secretary job in Greenville, NC

    Job DescriptionBenefits: Career Advancement Competitive Pay 401(k) Flexible schedule Health insurance Paid time off Vision insurance We are currently seeking a Office Administrator with a friendly personality, great phone skills, and the ability to multi-task and collaborate well with others. This person will be the first point of contact with a potential customer over the phone or in person and will need to make a good first impression. Responsibilities . Manage all office personnel, credit & collections . Manage Schedule for all office personnel . Manage & Balance daily cash flows Inbound/Outbound Calls Update & maintain a general calendar Schedule & set up Appointments/Calls Email communications Taking Payments Over the Phone Qualifications Excellent Phone Communication Skills Proficient in Microsoft Office Products
    $26k-34k yearly est. 7d ago
  • AEC - Patient Care Representative

    Us Eye

    Unit secretary job in Kinston, NC

    PATIENT CARE REPRESENTATIVE About US EYE: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 50 clinics and 5 surgery centers, led by 95 providers and more than 1,000 team members system wide, we deliver world class care to patients throughout Florida, the Carolinas and Virginia. About Albemarle Eye Center: Dr Jitendra Swarup and the vision care experts at Albemarle Eye Center provide a wide range of ophthalmic services in the Edenton, Elizabeth City, Kinston, Kitty Hawk, and Washington locations. We are pleased to offer services ranging from LASIK laser eye surgery, LenSx Laser Cataract Removal, oculoplastics, glaucoma treatment, in addition to routine eye exams and contact lens fittings. Our team of eye doctors is proud to provide personalized service with an unparalleled commitment to excellence. Our practice is dedicated to providing you and your family with quality eye care and state-of-the-art medical and surgical treatment. Job Summary: Patient Care Representatives are responsible for maintaining a friendly, professional environment as our first, and last, point-of-contact for our patients. It is important that Patient Care Representatives are polite, attentive, and organized to enhance the overall patient experience. Essential Job Functions: * Greet and direct all patients, visitors, and staff upon entry of the practice. Monitor the reception areas throughout the day and provide assistance as needed. * Provide a pleasant, and prompt check-in experience for all patients by verifying necessary information and assisting with any questions they may have around the patient questionnaires and forms. * Print daily team/physician schedules as evidenced by the schedule of appointments for that day. * Attend to walk-in patients, scheduling inquiries, and prescription/record pick-up as necessary. * Disseminate pertinent information using telephone systems and/or computer software systems as appropriate. * Cross-check and update next-day charts as evidenced by the appointment schedule. * Maintain an orderly and pleasing workspace that ensures both integrity and safety for our patients and staff. * Complete appointment confirmation calls based on the patient appointment schedule. * Collect any necessary co-payments, non-covered service fees, and/or any existing account balances during the patient check-out period. * Fill out essential reports and forms as requested. * Additional administrative responsibilities as needed. Competencies: * Demonstrated knowledge of material, methods, instruments, and equipment. * Demonstrated ability to read, write, and perform mathematical calculations. * Ability to follow oral and written instructions. * Demonstrated ability to multi-task, work in a fast-paced environment, and manage time appropriately in an effort to meet the deadlines and requirements of the organization. Education and Experience: * High school diploma. * Experience with Microsoft Office products. * Prior experience in a customer service role. * Must be able to work under pressure and respond to patient requests in a positive manner. * Associate's degree (preferred). Position Type and Expected Hours of Work: * This is a full-time position located in [CITY, STATE] * Days and hours are * Travel to other locations as necessary Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $30k-39k yearly est. 5d ago
  • Front Office Administrator

    Pathways To Life 3.9company rating

    Unit secretary job in Greenville, NC

    Who we are looking for We are seeking a talented individual who shares our focus and dedication for those who we serve and support. This is a role that is key for service delivery within the Pathways to Life, Inc program areas and designed to truly make a difference in the lives of the people that are served improving both quality of life and independence for those members. The Front Office Administrator is our first touch with our members and staff alike and vital for proper operation on a daily basis. What will you do The Front Office Administrator is an energetic and organized individual who supervises and oversees all the daily intake activity including administrative tasks that help the office to operate. In addition you will provide vital program support to leaders ensuring files are complete, schedules are accurate and members have proper access to programing to ensure movement within the wellness continuum. You will have the opportunity to collaborate with the employee teams and share in the overall clinical success of members. Through transferrable skill obtained from pervious employment in healthcare, you will show meaningful engagement in interactions with members with mental health diagnosis including scheduling appointments, chart management and positive communication. Additionally you will will assist in screening referrals and assignment of further services within the Pathways to Life, Inc programs. Qualifications to join a winning team If you are ready to make a difference in the lives of those within the full scope of programing with Pathways to Life, Inc. we encourage you to apply if you Hold a Bachelors/Associates Degree and 2 years of administrative experience. Experience in Mental Health is preferred Pathways to Life, Inc. offers comprehensive compensation and benefits to full time employees including Competitive compensation with regular performance feedback Healthcare Insurance including Medical, Dental and Vision Paid Time Off Who we are Pathways to Life is a local wellness organization that is committed to helping individuals and families achieve wellness. We specialize in mental health, substance abuse, outpatient services, laboratory testing, medication management, and community & in-home mental health services for adults and children. Since 2006 we have been providing quality services to our local communities through proven programs and treatment methods delivered to our clients by local + qualified professional staff who understand the importance of affecting positive change and restoring wellness in the lives of all that we serve. What we believe At Pathways To Life, our mission is to foster continual growth in the lives of those we serve, our colleagues, our culturally diverse communities and ourselves. Our efforts enhance recovery, wellness, self-determination and independence by providing person centered supports, advocacy and outreach efforts delivered with empathy and respect. Pathways prides itself on whole person treatment and we believe in our clients and staff having as many healthy resources as possible. Physical Demands Regularly walk stand or stoop occasionally lift, carry, push, pull move objects weighing up to 25 pounds regularly drive a motor vehicle. If you are ready to make a real difference in the lives of people we serve please apply today to join our team. Pathways to Life, Inc. is and equal opportunity employer providing reasonable accommodation to qualified employees who have protected disabilities protected by applicable laws, regulations and ordinances. Pathways to Life, Inc is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $28k-33k yearly est. 60d+ ago
  • Front Desk Sales and Smoothie Bar Associate- Weeknights

    Golds Gyms of The Carolinas

    Unit secretary job in New Bern, NC

    Job DescriptionPosition: Front Desk Sales Associate The Front Desk Associate will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor. Responsibilities Enthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym. Provides security and control to the front door and retail area of the facility. Personally, checks each member into the gym using the proper check-in procedures. Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor. Register all guests into the gym using proper registration procedures. Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner. Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques. Addresses callers requests and/or takes appropriate messages noting callers name. Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants. Responsible for following up on telephone inquiries to ensure that the appointment was booked properly. Responds immediately to member requests, inquiries and concerns. Maintain neat appearance and wear proper uniform attire with nametag while on duty. Distributes keys, towels and other materials as needed. Processes retail and concession sales. Attends all staff meetings as directed. Responsible for gym walk-thru as designated in walk-thru log. Follow proper opening and closing procedures as instructed in the FDA training manual. Logs all maintenance concerns that are reported. Follows and reports any safety concerns. Notifies management of gym incidents that requires incident reports. Works when scheduled and adheres to company attendance policies. Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights. Operate Smoothie machines, fruits, and other beverage related tools Ensure the cleanliness and organization of the smoothie bar area Maintain inventory of supplies and restock as needed Follow health and safety guidelines for food handling and preparation Provide excellent customer service by addressing customer inquiries and concerns promptly Qualifications High school diploma or equivalent required. Excellent customer service skills are required. Ability to communicate effectively with both staff and members. Ability to communicate effectively verbally, non-verbally and in writing is required Understanding of basic accounting principles is required. Understanding of basic cash processing procedures is required. Functional computer skills are required. Ability to multi-task. Must be able to work a flexible work schedule to include holidays and weekends. Must be able to lift 25lbs repeatedly and stand for extended periods of time Uphold Golds Gym Vision, Mission, Values and code of conduct Golds Gym is growing and looking for new team members to help us redefine strength. Well challenge your skills, talents and abilities and reward your every success. Unlock Amazing Perks with Us! Exclusive Free Golds Gym Membership: Enjoy unlimited access to all our locations across the Carolinas! Get fit and stay active, on us! 20% Employee Discount: Save big on clothing and products with our generous discountbecause you deserve the best at the best price. 401K Benefits: Plan for your future with our robust 401K benefits, giving you peace of mind and financial security. Earning Potential: Boost your income with exciting opportunities for commissions and bonusesbecause your hard work deserves rewarding. Join us and experience these fantastic benefits while advancing your career!
    $19k-26k yearly est. 22d ago
  • Receptionist

    Harmony Park at Wilson

    Unit secretary job in Wilson, NC

    The primary purpose of your position is to operate multi-line telephone system to answer incoming calls and to direct callers to appropriate personnel by performing the following duties. Delegation of Authority As Receptionist you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Job Function Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Duties and Responsibilities Administrative Functions · Answer telephones and determine nature of call and direct caller to appropriate individual or department. · Receive and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable. · Answer questions about the organization and provide callers with the address, directions, and other information. · Operate paging or telephone system, as required. · For residents without phones send calls to the nursing unit so they can facilitate communication with the resident. · Receive request from within the Facility and locate personnel through paging system. · Greet visitors and direct to appropriate office and/or resident room. · Provide directions and information to visitors, guests, residents, sales representatives, etc. · Offer beverages to visitors waiting for administrative personnel, as appropriate. · Ensure guests and visitors abide by existing rules, as directed. · Monitor visitor access and sign-in process. · Receive, sort, and distribute mail and maintain route publications. · Prepare and process correspondence for the Administrator and department directors, as necessary. · Order, receive, and maintain office supplies. · Perform other clerical duties such as filing, photocopying, and collating. · Provide administrative assistance to the Administrative staff. · Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.) · Operate copier, office machines, etc., as directed. · Perform general secretarial and administrative duties as required or directed by the Administrator in support of the administrative functions of all departments within the Facility. · Accept and perform temporary or long-term assignments to various departments within the Facility, as required by the Administrator. · Maintain an adequate liaison with families and residents. · Maintain a productive working relationship with the medical profession and other health related facilities and organizations. · Maintain a current file and listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc. · Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor, LPN, or RN.) · Monitor presence and location of sale representatives in the Facility. Committee Functions · Serve on various committees of the Facility (i.e., Infection Control, Quality Assurance & Assessment, Safety, etc., as appointed by the Administrator) and provide written/oral reports of such committee meetings to the Administrator, as necessary. Personnel Functions · Assist in scheduling department working hours, personnel, work assignments, etc., as necessary, or required. · Schedule and participate in departmental meetings, as directed. · Schedule appointments for the administrative staff. · Coordinate staff meetings and maintain minutes of such meetings, as directed. Staff Development · Assist department directors in the planning, conducting, and scheduling of in-service training classes, on-the-job training, and orientation programs to ensure that current material and programs are continuously provided. · Attend and participate in workshops, seminars, etc., to keep abreast of current changes in the long-term care field, as well as to maintain a professional status. · Attend and participate in Facility mandatory in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.). Resident Rights · Review resident complaints and grievances and make written reports of action taken to the Administrator. · Ensure that residents receive appropriate notices before being discharged or before having their room or roommate changed. · Must adhere to all HIPAA requirements. Working Conditions · Works in office areas as well as throughout the Facility and its premises. · Attends and participates in continuing educational programs. · Communicates with the medical staff, nursing personnel, and other department directors. · Maintains a liaison with the residents, their families, support personnel, etc., to ensure that the residents' needs are continually met. Education · Must possess a high school diploma or GED. Experience · Ability to type and use general office equipment is required. Proper telephone etiquette and ability to operate multi-line telephone system desired. Specific Requirements · Must be able to read, write, speak, and understand the English language. · Must possess the ability to make independent decisions when circumstances warrant such action. · Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices. · Must be knowledgeable of computer systems, system applications, and other office equipment. Physical and Sensory Requirements (With or Without a Reasonable Accommodation) · Must be able to move intermittently throughout the workday. · Must be able to sit for a long duration. · Must possess sight and hearing senses, or use prosthetics that will enable these senses to function adequately so that the requirements of the position can be fully met. · Must meet the general health requirements set forth by the policies of the Facility, which may include a medical and physical examination. · Based on the Occupational Safety and Health Administration's Guidelines for Nursing Homes Ergonomics for the Prevention of Musculoskeletal Disorders and the American Conference Governmental Industrial Hygienists' Threshold Limit Values for Lifting the Facility has identified that this job may require the lifting of residents, equipment, or other objects. Accordingly, this job may require a minimum of 5 pounds and a maximum of 25 pounds lifting, periodically and or as needed.
    $23k-30k yearly est. 1d ago
  • Front Office Associate I / II - Call Center - Harvest Family Health Center

    Carolina Family Health Centers, Inc. 4.1company rating

    Unit secretary job in Elm City, NC

    Come join our "Family" and be part of providing healthcare In the Community…For the Community. Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence…where patients come first. Regardless of an individual's ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care. As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients. Position Overview Front Office Associate I / II - Call Center at our Harvest Family Health Center location in Elm City, NC interact with patients and visitors in a courteous and professional manner by phone. They also serve the patient and the Center by providing scheduling, reception, registration and exit services. THIS POSITION OFFERS A 40-HOUR WORKWEEK, NO WEEKENDS, FULL BENEFITS PACKAGE, 12 PAID HOLIDAYS, BI-WEEKLY PAY. Essential Tasks * Answer incoming calls, transfer calls appropriately, check messages and return calls as needed. * Schedule and reschedule patient appointments over the phone and in person. * Check patients in and out for appointments, including walk-in patients, and consult with medical staff regarding chief complaints. * Open office at start of business day and close at the end of business day. * Register new patients and scan all documents into the electronic health record. * Collect various methods of payment and apply payments to patient balances. Experience and Education * High school diploma or GED. * Minimum two years of experience in a similar environment. * Bilingual in Spanish is a plus. * Basic computer skills. * High level of professionalism and interpersonal communication skills. * Familiarity with medical terminology is preferred, but not required. Schedule Monday, Tuesday, Wednesday, Thursday, and Friday 8 am - 5 pm 8-hour shift Day shift Physical Requirements * Potential sitting or standing for long periods of time, occasional bending, stooping, lifting including of patients, reaching forward and overhead. Proper lifting techniques required. * May require walking primarily on a level surface for periods throughout the day. * Frequent computer work required. * Must be able to travel freely in the local area; between clinics, hospitals, health departments, etc. Benefits * 401(k) and match * AD&D insurance * Dental insurance * Disability insurance * Employee assistance program * Flexible spending account * Health insurance * Life insurance * Paid time off * Holidays * Vision Insurance Job Type Full-Time License/Certification None Base Pay Overview The starting pay for this position is $13.25 hourly for the Front Office Associate I position and $15.00 for the Front Office Associate II position. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the role.
    $13.3 hourly 36d ago
  • Front Desk Agent

    Bristol Hospitality LLC 4.6company rating

    Unit secretary job in Greenville, NC

    Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities: Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications: Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $26k-31k yearly est. 25d ago

Learn more about unit secretary jobs

How much does a unit secretary earn in Greenville, NC?

The average unit secretary in Greenville, NC earns between $20,000 and $35,000 annually. This compares to the national average unit secretary range of $25,000 to $40,000.

Average unit secretary salary in Greenville, NC

$26,000
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