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Unit secretary jobs in Hoover, AL

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  • Unit Coordinator (LPN)

    Regency Retirement Community of Birmingham

    Unit secretary job in Birmingham, AL

    Plan, organize and direct the overall operation of overall services in SCALF in accordance with applicable regulations, policies, and guidelines to foster the highest degree of quality care. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. * Develop, review, and revise standards, guidelines, forms and job descriptions * Provide and/or promote staff educational programs, monitor attendance and compliance with mandatory training as required * Participate in regularly scheduled management meetings * Coordinate the completion of the admission, discharge, and evaluation materials and process for all residents. Ensure appropriate documentation including functional assessments. * Ensure that all resident rights and responsibilities are protected and enforced * Establish and maintain a close liaison with residents and families * Promote an environment that allows residents to function as independently as possible * Collaborate with the Medical Director and other professional service providers * Coordinate with appropriate department directors and supervisors for services provided to the residents * Maintain all documentation required by state agencies * Organize and promote educational opportunities for residents and families * Comply with state and federal requirements and regulations * Maintain current knowledge for scope of practice for self and support staff * Seek opportunities for personal and professional growth, related to clinical standards of practice, gerontology, rehabilitation, organization, management, regulatory agencies, infection control, and interpersonal skills * Monitor usage of supplies and equipment and plan for long-range equipment replacement * Review, investigate and resolve customer grievances in cooperation with the Administrator * Develop and coordinate the QA and QI process * Participate in presentations to appropriate community organizations and individuals to meet community established occupancy goals. Promotes a positive image * Maintain and dispose of discontinued controlled substances per state pharmacy regulations * Other duties as assigned by Administrator/Executive Director SUPERVISORY RESPONSIBILITIES * Recruit, train, and schedule SCALF nursing and direct care staff * Supervise all members of the Nursing department with assistance of ED including coordinating and approving time off, conducting performance evaluations, counseling, and directing and managing the workflow for the department * Supervise staff to provide quality services in a caring environment, which strives to preserve the residents†independence and self-respect. * Conduct regular staff meetings to exchange information and address issues affecting resident care * Promote job satisfaction QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Educational Requirements and Experience: * Licensed LPN with a current license in good standing. * Two years experience in long-term care * Three years previous management experience Knowledge, Skills and Abilities: * Language Ability: * English Language * Computer Skills: * Basic knowledge of relevant and applicable computer software programs * Competencies: * Understanding of general nursing principles, concepts of aging, and concerns of elderly * Knowledge of federal and state health regulations and clinical standards of practice, nursing standards and delivery systems, supervision, management, staff development and budgeting * Ability to assess the nursing care delivery process and personnel performance * Excellent oral and written communication skills, as well as exceptional customer service skills * Effective interviewing skills * Excellent interpersonal and leadership skills to effectively manage conflict resolution * Excellent organizational and follow-through skills
    $34k-52k yearly est. 33d ago
  • Unit Coordinator (LPN)

    Regency Retirement Village of Birmingham

    Unit secretary job in Birmingham, AL

    Plan, organize and direct the overall operation of overall services in SCALF in accordance with applicable regulations, policies, and guidelines to foster the highest degree of quality care. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned. Develop, review, and revise standards, guidelines, forms and job descriptions Provide and/or promote staff educational programs, monitor attendance and compliance with mandatory training as required Participate in regularly scheduled management meetings Coordinate the completion of the admission, discharge, and evaluation materials and process for all residents. Ensure appropriate documentation including functional assessments. Ensure that all resident rights and responsibilities are protected and enforced Establish and maintain a close liaison with residents and families Promote an environment that allows residents to function as independently as possible Collaborate with the Medical Director and other professional service providers Coordinate with appropriate department directors and supervisors for services provided to the residents Maintain all documentation required by state agencies Organize and promote educational opportunities for residents and families Comply with state and federal requirements and regulations Maintain current knowledge for scope of practice for self and support staff Seek opportunities for personal and professional growth, related to clinical standards of practice, gerontology, rehabilitation, organization, management, regulatory agencies, infection control, and interpersonal skills Monitor usage of supplies and equipment and plan for long-range equipment replacement Review, investigate and resolve customer grievances in cooperation with the Administrator Develop and coordinate the QA and QI process Participate in presentations to appropriate community organizations and individuals to meet community established occupancy goals. Promotes a positive image Maintain and dispose of discontinued controlled substances per state pharmacy regulations Other duties as assigned by Administrator/Executive Director SUPERVISORY RESPONSIBILITIES Recruit, train, and schedule SCALF nursing and direct care staff Supervise all members of the Nursing department with assistance of ED including coordinating and approving time off, conducting performance evaluations, counseling, and directing and managing the workflow for the department Supervise staff to provide quality services in a caring environment, which strives to preserve the residents' independence and self-respect. Conduct regular staff meetings to exchange information and address issues affecting resident care Promote job satisfaction QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Educational Requirements and Experience: Licensed LPN with a current license in good standing. Two years experience in long-term care Three years previous management experience Knowledge, Skills and Abilities: Language Ability: English Language Computer Skills: Basic knowledge of relevant and applicable computer software programs Competencies: Understanding of general nursing principles, concepts of aging, and concerns of elderly Knowledge of federal and state health regulations and clinical standards of practice, nursing standards and delivery systems, supervision, management, staff development and budgeting Ability to assess the nursing care delivery process and personnel performance Excellent oral and written communication skills, as well as exceptional customer service skills Effective interviewing skills Excellent interpersonal and leadership skills to effectively manage conflict resolution Excellent organizational and follow-through skills
    $34k-52k yearly est. 34d ago
  • Receptionist

    Addiction and Mental Health Services, LLC 3.8company rating

    Unit secretary job in Warrior, AL

    Job Description About Company: We're officially a Great Place To Work ! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees. Read more here: ************************* This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership. At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being. Our benefits include: Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits. Expanded Coverage - Options for domestic partners and a wider network of in-network providers. Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching. Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more. Student Loan Repayment - Available for nurses and therapists. Retirement Benefits - 401(k) plan through Voya to help employees plan for the future. Generous PTO - A robust paid time off policy to support work-life balance. Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week. At Bradford Health Services, we don't just invest in our patients-we invest in our people. We are seeking a PRN Receptionist to work Saturday/Sunday 12:00 p.m. - 8:30 p.m. and relief during the week About the Role: The Receptionist at Warrior Lodge plays a pivotal role in ensuring smooth and efficient front-desk operations within a health care services environment. This position serves as the first point of contact for clients, visitors, and staff, providing a welcoming and professional atmosphere. The Receptionist is responsible for managing multiple phone lines, handling inquiries with excellent phone etiquette, and performing general administrative duties that support the overall functionality of the office. By efficiently coordinating communication and administrative tasks, the Receptionist contributes to a positive client experience and supports the health care team's ability to deliver quality services. This role requires a detail-oriented and personable individual who can multitask effectively while maintaining a calm and organized workspace. Minimum Qualifications: High school diploma or equivalent. Proven experience in receptionist or front desk roles, preferably within a health care or service-oriented environment. Proficiency in managing multi-line phone systems and general office equipment such as copy machines. Strong communication skills with excellent phone etiquette. Basic computer skills including familiarity with office software and scheduling systems. Preferred Qualifications: Experience working in a health care services setting. Training or certification in medical office administration. Familiarity with electronic health record (EHR) systems. Additional language skills to assist a diverse client base. Advanced proficiency in office software such as Microsoft Office Suite or Google Workspace. Responsibilities: Answer and manage multiple phone lines promptly and professionally, directing calls to appropriate personnel or departments. Greet clients and visitors warmly, ensuring they feel welcomed and attended to upon arrival. Perform general office duties including filing, copying, faxing, and maintaining office supplies to support daily operations. Schedule and confirm appointments, maintaining accurate records and calendars for health care providers. Handle incoming and outgoing correspondence, ensuring timely and accurate communication within the office. Skills: The required skills such as managing multiple phone lines and demonstrating excellent phone etiquette are essential for handling high volumes of client and staff communications efficiently and professionally. Receptionist duties and general office tasks like copying and filing ensure the smooth operation of daily administrative functions, supporting the health care team's workflow. Greeting clients with a friendly and professional demeanor helps create a positive first impression and fosters a welcoming environment. Proficiency with multi-phone systems and general administrative skills allows the Receptionist to multitask effectively, balancing phone management with in-person client interactions and office support. Preferred skills, including familiarity with health care-specific software and additional language abilities, enhance the Receptionist's capacity to serve a diverse client population and adapt to the specialized needs of the health care setting.
    $24k-30k yearly est. 1d ago
  • Medical Receptionist

    American Family Care, Inc. 3.8company rating

    Unit secretary job in Birmingham, AL

    Benefits: * Health Savings Account (HSA) * Life & Disability Insurance * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do * Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture * Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand * Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue * Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters * Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare * Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency * Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: * You have experience with insurance verification and medical billing (non-negotiable!). * You can explain complex insurance concepts to frustrated patients with empathy and clarity. * You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. * You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. * You're tech-savvy with medical billing software and EMR systems. * You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. * You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: * Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. * Receive specialized training in insurance verification and patient financial counseling. * Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. * Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. * Be part of healthcare innovation that's expanding nationwide. * Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: * Medical, Dental & Vision Insurance (available after 30 days) * Mental Health & Prescription Coverage * Health Savings Account (HSA) with employer contributions * Short & Long-Term Disability + Life Insurance * 401(k) with Employer Match * Paid Time Off starting at 152 hours/year * Employee Assistance Program (free counseling sessions) * Uniform Allowance + Verizon Discount + More The Details: * Location: Our state-of-the-art urgent care facility * Schedule: Full-time with flexible shifts (some evenings/weekends) * Requirements: * High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus * Current CPR or Basic Life Support (BLS) certification is required for this role. We invest in your well-being so you can bring your best self to work-every shift, every patient. Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $20.00 to $24.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $20.00 - $24.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $20-24 hourly 5d ago
  • Bilingual Receptionist

    Cahaba Medical Care Foundation 3.0company rating

    Unit secretary job in Birmingham, AL

    Receptionist Reports to Office Manager Background: Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, and Chilton counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast paced practice with a strong mission and commitment to providing high quality care. Travel may be required from time to time to complete assigned responsibilities. Responsibilities & Duties In accordance with policies & procedures: Answer the telephone in a courteous and professional manner within 3 rings Receive and convey messages in writing, verbally and electronically Assist patients and their families in a compassionate manner Make appointments following preset scheduling rules Fax documents Scan documents File documents Prepare documents for mail-out Open and distribute incoming mail Assist in routing telephone calls and messages to the appropriate staff Collect copayments at each patient encounter, and, if necessary, make bank deposits in accordance with financial policy Check and transcribe demographic information from the patient intake sheet to their electronic medical chart to ensure correct demographic information on each patient Is able to appropriately triage telephone calls from other health care facilities or from other nurses or physicians to the appropriate clinical staff in a timely manner Communicate with providers effectively about patient and scheduling conflicts (i.e. double booking, rescheduling, follow-ups with a different provider) Ensure that each patient has the correct forms to fill out prior to each patient encounter (demographics, medical record release, HIPAA, well child check forms, new patient intake forms, etc.) Ask patient for updated insurance information, verify insurance eligibility, and screen patients for sliding fee eligibility based on income and household size information Explain sliding fee application process to potentially eligible patients Perform any other duties assigned by a supervisor Qualifications: Excellent communication and interpersonal skills Excellent ability to multitask Attention to detail Due to the nature of the job, needs to take detailed messages that are forwarded to the right staff member that has all correct information about the person that call Vitally important that all demographic data is entered into each pt's medical record correctly Flexibility Minimum of a high school diploma Prompt, regular attendance at the office
    $21k-26k yearly est. Auto-Apply 7d ago
  • Front Desk Coordinator - Hoover, AL (Part Time)

    The Joint Chiropractic 4.4company rating

    Unit secretary job in Hoover, AL

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Hours: Monday-Friday 10-7 and Saturday 10-4 $13/hr + BONUS Potential What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $13 hourly Auto-Apply 42d ago
  • Front Office Specialist

    Eyecare Associates 4.1company rating

    Unit secretary job in Birmingham, AL

    A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Answer phones (both external and internal); assure prompt, courteous service at all times. Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. Double check insurance authorizations to ensure completion and build accurate flow sheets. Check out patients and collect correct payments according to procedures. Manage patient flow in the office and ensure communication to maximize efficiency and customer service. Complete daily reconciliations / close day / countdown cash drawer. Comply with all company policies and procedures, including HIPAA. General office duties and cleaning to be assigned by the manager. QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
    $26k-30k yearly est. Auto-Apply 15d ago
  • Medical Receptionist

    Archwell Health

    Unit secretary job in Birmingham, AL

    ArchWellHealth is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities. Job Summary: The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience. Duties/Responsibilities: Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process Update member information in the electronic medical records system Schedule appointments and coordinate referrals for a multi-disciplinary care team Assist members with filling out paperwork through electronic kiosks, as needed Request medical records and upload documentation to electronic medical records system Field questions from prospective and established members, as well as their adult children Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual Assist with center events, as needed Required Skills/Abilities: Excellent customer service skills, with a positive and welcoming demeanor Passion for providing a quality experience for our senior members Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public Working knowledge of medical terminology, insurance, and/or electronic medical record systems High level of organization and attention to detail Strong written and verbal communication skills Proficient PC skills, including Microsoft Office Suite Ability to maintain professionalism and flexibility in a changing work environment Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary) Education and Experience: Associates degree preferred, or equivalent experience Minimum of one year of work experience in a clinical setting, or similar Experience working with EMR systems a plus ArchWellHealth is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
    $24k-30k yearly est. 60d+ ago
  • Front Desk Receptionist

    Laborbridge Dba Talent Trak

    Unit secretary job in Vestavia Hills, AL

    DirectHire Schedule: Monday-Thursday, 2:00 PM-8:00 PM & Saturday, 9:00 AM-2:00 PM Pay: Starting at $15/hour Hours: 15-25 hours per week Benefits: Employee Discount We are seeking a super outgoing, dependable Front Desk Receptionist with strong social media skills to join our team. This role is perfect for someone who enjoys engaging with people, promoting memberships, and assisting with merchandising. Key Responsibilities: Greet clients and visitors with a warm, welcoming attitude Answer phone calls and schedule appointments Manage check-ins, check-outs, and general inquiries Assist with light administrative tasks (emails, filing, organizing) Maintain a clean, professional front desk area Support social media efforts to boost visibility and memberships Help with basic merchandising and sales at the front desk Qualifications: Excellent communication and customer service skills Reliable, punctual, and detail-oriented Comfortable using basic computer and scheduling software Strong social media skills (posting, engagement, basic promotion) Previous front desk or customer service experience is a plus, but not required What We Offer: Positive and supportive team environment Growth opportunities within the company Employee discount
    $15 hourly 54d ago
  • Bilingual Front Office Receptionist

    Christ Health Center 4.1company rating

    Unit secretary job in Birmingham, AL

    Full-time Description Christ Health Center is seeking a Bilingual Front Office Receptionist who will embrace our mission and bring life to the patients and the communities we serve. The Front Office Receptionist responsibilities will include various administrative tasks such as collecting insurance information and patient demographics, collecting patient payments, data entry, document scanning, patient follow-up calls, answering phones, and scheduling. Benefits: 401K & 401K Matching Medical, Dental, & Vision Insurance $25,000 Basic Life Insurance-After 90 Day Probationary Period During The Term of Employment with CHC Paid Time Off Employee Assistance Program Schedule : Monday-Friday, 7:45 AM -5:00 PM Major Duties & Responsibilities: Job Skills Greet and checks patients in and out Answers telephone and voice messages in a timely manner and is professional, friendly, and helpful with all requests. Respond and comply to requests for patient information Schedule and confirm patient appointments. Maintain Provider's patient schedule. Update and maintain patient information including demographics, proof of income, household assessment, etc. following all HIPAA guidelines. Communicate with clinical staff to maintain patient flow Verifies insurance and collect payments from patients at time of service Balance cash drawer daily Provide assistance to other front office staff as needed. Attends and participates in in-service education for staff, quality assurance program, and risk-management programs. Christ Health Center has an identifiable team structure and an organized staff to sustain team-based care. The Core Care Team members are expected to meet each morning prior to seeing the first patient and review the Huddle Task List for that day. Requirements Qualification, Education, Experience Requires High School Diploma or equivalent 1-2 years in administrative experience C-PAR (Certified Patient Account Representative) Preferred Required Skills/abilities Excellent verbal and written communications skills. Requires effective interpersonal skills Requires analytical skills, attention to detail, effective organization skills, ability to work in a fast-paced environment and ability to self-direct with minimal supervision. Bi-Lingual in Spanish is required Proficient in Microsoft Office (Word, Excel, Outlook) Attendance Standards Punctual and dependent for assigned/confirmed shifts Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence and reports. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio and percent. Reasoning Ability The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) and to convey the information to others. Physical/Mental Demands Work requires the ability to lift objects weighing up to 20 pounds Work requires ability to carry objects weighing up to 20 pounds. Work requires ability to sit +/- 90% of the time. Work requires ability to stoop and bend, to reach, and grab with arms and hands; manual dexterity and to communicate with others. Work requires proofreading and checking documents for accuracy. Work requires ability to use a keyboard and visualize a computer monitor to enter words or data. OSHA personal exposure risk category II (Tasks that involve no exposure to blood, body fluids or tissues, but employment may require performing unplanned category I tasks). Airborne personal exposure risk category I (Possible exposure of the healthcare worker to patients capable of transmitting M. tuberculosis). Universal precautions will be adhered to at all times. Environmental/Working Conditions Medical office environment Cultural Expectations Understands Christ Health Center Mission Statement and Values Consistently displays Christ Health Center's Mission daily Treats patients, visitors and co-workers with love and respect Salary Description $17-$18 depending upon experience
    $30k-34k yearly est. 55d ago
  • Front Office Support

    Diamonds Direct Management 3.9company rating

    Unit secretary job in Birmingham, AL

    Job Details BHM - Birmingham, AL Full Time Admin - Clerical Brief Description We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO! Requirements Previous customer service/front desk experience Experience in a luxury retail environment preferred Good organizational and multi-tasking abilities Ability to pass background check and drug screening Excellent oral communication skills Sit or Stand for long periods of time Working Saturdays are a must Summary Greet customers and initiate a luxury experience Professional and welcoming presentation Ability to maintain composure in high pressure and fast-paced environment Answer and direct calls of multi-line phone system Assist with inventory counts and store open and/or close Type appraisals Proficient computer skills Prepare outgoing mail Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) A commitment to personal excellence Inclusive team player with a positive attitude Dependable A passion for the jewelry industry
    $25k-31k yearly est. 60d+ ago
  • Medical Receptionist / Front Desk

    Fyzical Therapy and Balance Centers 3.7company rating

    Unit secretary job in Northport, AL

    Job DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Northport, AL, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish. Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today! If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position! In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career. Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!Responsibilities Skilled at handling incoming calls Strong communication skills required Comfortable with computers, ability to handle uploading and downloading files as well as navigating email Competent phone skills MS Suite familiarity, including Instant Messenger, Excel, and Word Able to effectively communicate with others Basic computer skills including email navigation and downloading/uploading files Familiarity with principles of Excel; able to use Word and Instant Messenger Required Skills H.S. grad or equivalent Authorization to work in the U.S. required High school diploma or GED Must be authorized to work in the U.S.
    $21k-26k yearly est. 27d ago
  • Front Desk Receptionist

    Solvent 4.3company rating

    Unit secretary job in Tuscaloosa, AL

    Job Title: Front Office Coordinator General Summary of Duties: Performs various clerical duties for office manager, clinical services manager, or physicians including: answering telephones, taking messages, scheduling appointments, copying, and creating/filing charts. Responsible for data entry, filing insurance claims, and patient account follow up, as well as monthly reports. Supervisor: Practice manager Supervisory Responsibilities: None Major Responsibilities/Tasks: Answer and screens telephone calls in a courteous manner, and record messages for physician and other personnel. Schedule patient appointments and procedures according to established policies and procedures. Obtain accurate information from patients and ensure all registration forms are complete. Collect patient and insurance payments and reconcile charges on a daily basis. Process insurance and disability claims in an accurate and timely manner. Prepare insurance forms and associated correspondence. Verify account balances and refunds for accuracy. Provide information to patients regarding balances. Follow up with insurance companies to ensure that claims are paid timely and accurately. File records in appropriate sections of patient charts and keeps patient charts in proper order. Prepare patient charts in advance and file patient charts when complete. Transcribe letters and create forms as needed. Data entry of office visits, consults, and surgery including ICD-9 and CPT coding. Copy patient information and forward to requesting party after receiving appropriate consent to release medical records. Maintain files and records in a confidential manner. Maintain organization and efficiency of front office, including office supply inventory. Maintain patient confidentiality. Perform other related duties as directed or assigned. EDUCATION: High school diploma or GED. EXPERIENCE: Minimum of two years of administrative assistant experience in a medical office, including medical billing experience. Performance Requirements: Knowledge: Knowledge of clinic policies and procedures. Knowledge of medical terminology and insurance practices. Knowledge of computer programs and applications. Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence. Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately. Knowledge of CPT and ICD-9 coding. Skills: Skill in operating office equipment Skill in handling paperwork/filing adequately. Skill in handling incoming phone calls and triaging appropriately. Skill in written and verbal communication. Skill in gathering, interpreting, and reporting insurance information. Skill in trouble-shooting insurance claims issues and resolving appropriately. Abilities: Ability to type 60 words per minute using word-processing software. Able to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint. Ability to work effectively as a team member with physicians and other staff. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to interpret and understand insurance benefits and reimbursement. Ability to flexibly respond to changing demands. Ability to organize and prioritize tasks effectively. Ability to communicate clearly. Ability to work with little supervision. Ability to establish and maintain effective working relationships with patients, employees, and the public. Work Environment: Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions.
    $22k-27k yearly est. 60d+ ago
  • Medical Front Desk Specialist

    Busy Dermatology Group

    Unit secretary job in Jasper, AL

    Job DescriptionBenefits: AFLAC 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Paid time off Training & development Vision insurance Opportunity for advancement Benefits/Perks Top range, competitive pay Great hours Discount on Products and Services Health, dental, vision, 401K AFLAC benefits Generous PTO Fun and Energetic Environment Job Summary We are looking for a friendly, welcoming Medical Front Desk Specialist -JASPER to join our team! As the Medical Receptionist for our busy dermatology practice, you will be the first point of contact for our patients. You will greet patients as they arrive, schedule appointments, collect copayments and answer phone calls, as well as attend to the needs of patients throughout their visits. The ideal candidate has a cheerful disposition, excellent communication and computer skills, and enjoys multitasking. Major Responsibilities/Tasks: Answers telephone calls in a courteous manner. Uses Klara for internal and external communication with patients and staff Schedules patient appointments and procedures according to established policies and procedures. Obtains accurate information from patients and ensures all registration and consent forms are complete. Checks patients in and out, collects payments and reconciles daily. Verifies account balances and refunds for accuracy. Collects unpaid balances upon check-in. Scans records into appropriate sections of EHR. Monitors eFax daily. Links document to patient chart, tasks to appropriate staff for handling. Processes release of medical records according to HIPAA policies and procedures. Maintains organization and efficiency of front office, including office supply inventory. Balances and manages petty cash. Maintains patient confidentiality. Performs other related duties as directed or assigned. Qualifications Minimum of two or more years of experience working as a medical receptionist Experience with Google Workspace EHR experience required, ModMed/EMA a PLUS Dermatology experience a PLUS Excellent communication skills with a focus on customer service Strong work ethic and positive attitude Familiar with computers and scheduling software Excellent multi-tasking skills Knowledge of HIPAA policies and procedures Friendly demeanor
    $23k-30k yearly est. 1d ago
  • Medical Receptionist

    American Family Care 3.8company rating

    Unit secretary job in Birmingham, AL

    Benefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted!At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter MostYou're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits:We take care of the people who take care of our patients. As a full-time team member, you'll receive: Medical, Dental & Vision Insurance (available after 30 days) Mental Health & Prescription Coverage Health Savings Account (HSA) with employer contributions Short & Long-Term Disability + Life Insurance 401(k) with Employer Match Paid Time Off starting at 152 hours/year Employee Assistance Program (free counseling sessions) Uniform Allowance + Verizon Discount + More The Details: Location: Our state-of-the-art urgent care facility Schedule: Full-time with flexible shifts (some evenings/weekends) Requirements: High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus Current CPR or Basic Life Support (BLS) certification is required for this role. We invest in your well-being so you can bring your best self to work-every shift, every patient. Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $20.00 to $24.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $20.00 - $24.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $20-24 hourly Auto-Apply 4d ago
  • Front Desk Coordinator - Hoover, AL (Part Time)

    The Joint 4.4company rating

    Unit secretary job in Birmingham, AL

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Hours: Monday-Friday 10-7 and Saturday 10-4 $13/hr + BONUS Potential What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $13 hourly 43d ago
  • Receptionist

    Cahaba Medical Care Foundation 3.0company rating

    Unit secretary job in Centreville, AL

    Receptionist Reports to Office Manager Background: Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, and Chilton counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast paced practice with a strong mission and commitment to providing high quality care. Responsibilities & Duties In accordance with policies & procedures: Answer the telephone in a courteous and professional manner within 3 rings Receive and convey messages in writing, verbally and electronically Assist patients and their families in a compassionate manner Make appointments following preset scheduling rules Fax documents Scan documents File documents Prepare documents for mail-out Open and distribute incoming mail Assist in routing telephone calls and messages to the appropriate staff Collect copayments at each patient encounter, and, if necessary, make bank deposits in accordance with financial policy Check and transcribe demographic information from the patient intake sheet to their electronic medical chart to ensure correct demographic information on each patient Is able to appropriately triage telephone calls from other health care facilities or from other nurses or physicians to the appropriate clinical staff in a timely manner Communicate with providers effectively about patient and scheduling conflicts (i.e. double booking, rescheduling, follow-ups with a different provider) Ensure that each patient has the correct forms to fill out prior to each patient encounter (demographics, medical record release, HIPAA, well child check forms, new patient intake forms, etc.) Ask patient for updated insurance information, verify insurance eligibility, and screen patients for sliding fee eligibility based on income and household size information Explain sliding fee application process to potentially eligible patients Perform any other duties assigned by a supervisor Qualifications: Excellent communication and interpersonal skills Excellent ability to multitask Attention to detail Due to the nature of the job, needs to take detailed messages that are forwarded to the right staff member that has all correct information about the person that call Vitally important that all demographic data is entered into each pt's medical record correctly Flexibility Minimum of a high school diploma Prompt, regular attendance at the office
    $21k-26k yearly est. Auto-Apply 60d+ ago
  • Front Office Specialist

    Eyecare Associates 4.1company rating

    Unit secretary job in Moody, AL

    A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support. Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave. Answer phones (both external and internal); assure prompt, courteous service at all times. Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule. Double check insurance authorizations to ensure completion and build accurate flow sheets. Check out patients and collect correct payments according to procedures. Manage patient flow in the office and ensure communication to maximize efficiency and customer service. Complete daily reconciliations / close day / countdown cash drawer. Comply with all company policies and procedures, including HIPAA. General office duties and cleaning to be assigned by the manager. QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required LICENSES AND CREDENTIALS None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
    $26k-30k yearly est. Auto-Apply 8d ago
  • Front Office Support

    Diamonds Direct 3.9company rating

    Unit secretary job in Birmingham, AL

    We have many opportunities available on our other career site pages. Click here to link to our careers page! At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO?? With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors. What is the Upside? · Investment in your career development · Empowering you to take control of YOUR own career path within Diamonds Direct · Exposure to all other departments within our organization · A family-oriented culture unlike any other · Encouraging environment that promotes teamwork and furthering education within the jewelry industry What does it take to be a Front Desk Professional? · Always keeping the customer first and providing top notch, luxurious experience · The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE) · Well organized and a keen eye for detail · Ability to multi-task · Professional demeanor and appearance · A natural talent for customer service · Ability to maintain composure in a high pressure, fast-paced environment Requirements · Previous customer service/front desk experience o Experience in a luxury retail environment preferred · Excellent oral communication skills · Proficient computer skills · Must be able to work Saturdays Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
    $25k-31k yearly est. Auto-Apply 21h ago
  • Medical Receptionist

    American Family Care, Inc. 3.8company rating

    Unit secretary job in Bessemer, AL

    Benefits: * Health Savings Account (HSA) * Life & Disability Insurance * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do * Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture * Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand * Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue * Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters * Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare * Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency * Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: * You have experience with insurance verification and medical billing (non-negotiable!). * You can explain complex insurance concepts to frustrated patients with empathy and clarity. * You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. * You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. * You're tech-savvy with medical billing software and EMR systems. * You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. * You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: * Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. * Receive specialized training in insurance verification and patient financial counseling. * Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. * Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. * Be part of healthcare innovation that's expanding nationwide. * Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: * Medical, Dental & Vision Insurance (available after 30 days) * Mental Health & Prescription Coverage * Health Savings Account (HSA) with employer contributions * Short & Long-Term Disability + Life Insurance * 401(k) with Employer Match * Paid Time Off starting at 152 hours/year * Employee Assistance Program (free counseling sessions) * Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: * Location: Our state-of-the-art urgent care facility * Schedule: Full-time with flexible shifts (some evenings/weekends) * Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $18-22 hourly 21d ago

Learn more about unit secretary jobs

How much does a unit secretary earn in Hoover, AL?

The average unit secretary in Hoover, AL earns between $18,000 and $32,000 annually. This compares to the national average unit secretary range of $25,000 to $40,000.

Average unit secretary salary in Hoover, AL

$24,000

What are the biggest employers of Unit Secretaries in Hoover, AL?

The biggest employers of Unit Secretaries in Hoover, AL are:
  1. Select Medical
  2. Children's of Alabama
  3. Encompass Health
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