Unit secretary jobs in Jacksonville, FL

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs. High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required. Successful completion of HUC post-secondary program, or HUC Certification preferred. Minimum of one year working experience in a medical environment preferred. Knowledge of basic medical terminology preferred. Preferred proficiency of computer skills. Working knowledge with EHR systems, EPIC preferred. Outstanding customer service, interpersonal and organizational skills. Adapts effectively to unpredictable situations within the patient care setting. Availability to work flexible hours including days, evenings, nights, weekends and holidays. Maintains certifications/licensure per work unit requirements.

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs. High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required. Successful completion of HUC post-secondary program, or HUC Certification preferred. Minimum of one year working experience in a medical environment preferred. Knowledge of basic medical terminology preferred. Preferred proficiency of computer skills. Working knowledge with EHR systems, EPIC preferred. Outstanding customer service, interpersonal and organizational skills. Adapts effectively to unpredictable situations within the patient care setting. Availability to work flexible hours including days, evenings, nights, weekends and holidays. Maintains certifications/licensure per work unit requirements.

Job DescriptionRadiologist needed to replace a retired physician. Services include mammography, bone density, ultrasound, MRI, CT, fluoroscopy, digital x-ray & angiography, & nuclear medicine. This is a hospital employed position. Office hours are Mon-Fri from 8am-5pm w/no nights or weekend hours. Night Hawk services available after hours & weekends. Financial package includes starting salary, medical & dental ins, relocation, malpractice, vacation/CME, retirement & much more. Servicing over 65K residents, hospital offers inpatient & outpatient medical services including surgery, cardiology/rehab, 24 hour ER & the latest in diagnostic imaging. Hospital does approximately 6K procedures per year. Easy easy access to Jacksonville and its surrounding communities. For more details on this position & others we have, email us at ************************** or call ************.

Job Description Jacksonville Orthopaedic Institute is looking for someone to work full-time as the Front Desk Specialist at the Mandarin rehab. The position is full-time with benefits including medical, dental, vision, life and disability insurance, and 401K retirement plan. The Front Desk specialist serves as the receptionist and performs all related clerical and administrative functions according to current practices and established procedures. Office Location: JOI Mandarin Rehab, 12276 San Jose Blvd, Jacksonville, FL 32223 Schedule: Monday - Friday/40 hours/week Essential Duties and Responsibilities Greet patients and determine the nature of their visit, i.e. appointment, etc. Responsible for checking patients in and out for their scheduled appointments. Collect and update current demographic and insurance information. Verify insurance participation and obtain necessary referrals Collect all applicable co-pays or patient balances and maintain a cash journal. Schedule patient appointments. Instruct patients on HIPAA requirements, financial responsibility. Assist patients with requests for records, x-rays, transportation etc. Maintain electronic medical records. Handle multiple telephone lines, screen callers, and relay messages. Perform related job duties as required to support the medical office. Position Requirements Previous medical office experience preferred. High school diploma or GED. Excellent customer service skills. Effective communication skills. Ability to work in an environment involving direct contact with the public and staff. Ability to handle stressful and difficult situations. Ability to multi-task and work efficiently in a fast-paced environment. Knowledge of patient confidentiality standards. Effective computer skills. Working Conditions Normal office environment. Occasional overtime may be required. Physical Demands Requires sitting and standing associated with a sedentary office environment: 90% Sitting, 5% Walking, 5% Standing. Manual dexterity sufficient to operate a computer and office equipment, and to write legibly. Vision sufficient to read standard text and data on computer screens and paper forms. Ability to speak clearly and with the volume required to carry on clear conversations in person and over the phone. Hearing sufficient to carry on clear conversations in person and over the phone. All requirements are subject to possible modification to accommodate qualified individuals with a disability.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset: -Driven to climb the company ladder! -Possess a winning attitude! -Have a high school diploma or equivalent (GED). -Complete transactions using point of sale software and ensure all patient accounts are current and accurate -Have strong phone and computer skills. -Have at least one year of previous Sales Experience. -Participate in marketing/sales opportunities to help attract new patients into our clinics -Be able to prioritize and perform multiple tasks. -Educate Patients on wellness offerings and services -Share personal Chiropractic experience and stories -Work cohesively with others in a fun and fast-paced environment. -Have a strong customer service orientation and be able to communicate effectively with members and patients. -Manage the flow of patients through the clinic in an organized manner * This is not an entry level position and marketing experience is preferred * Essential Responsibilities: -Providing excellent services to members and patients. -The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. -Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. -Answering phone calls. -Re-engaging inactive members. -Staying updated on membership options, packages and promotions. -Recognizing and supporting team goals and creating and maintaining positive relationships with team members. -Maintain the cleanliness of the clinic and organization of workspace -Confident in presenting and selling memberships and visit packages -Keeping management apprised of member concerns and following manager's policies, procedures, and direction. Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fran

💼 Receptionist 🕒 Schedule: 3 Days/Week | 13-Hour Shifts ✨ About the Role As a Receptionist (Patient Experience Coordinator), you'll be the first point of contact for our patients - the person who sets the tone and makes people feel at ease. This role is perfect for someone with strong customer service skills who wants to do work that matters. No healthcare experience? No problem. If you've worked in hospitality, retail, or any fast-paced service role, you already have the foundation - we'll teach you the rest. 🧩 What You'll Do Greet every patient with warmth and professionalism Manage check-in/check-out, verify info, and assist with forms Answer phones and emails with clarity, kindness, and accuracy Schedule and confirm appointments Keep front desk area clean, calm, and welcoming Use digital tools and office systems efficiently Support teammates and adapt as needs shift 🧠 What You Bring A people-first attitude with great communication skills Ability to multitask and stay calm under pressure Comfort using email, calendars, and scheduling systems A willingness to learn healthcare protocols and privacy practices 1+ year of customer-facing experience (retail, hospitality, etc.) High School Diploma or GED 🌱 Why You'll Love Working Here Purpose-Driven Work: Help people on their mental health journey Time Off That Matters: 10 PTO days (15 after year 1) + 10 paid holidays Great Benefits: 90% covered health, dental & vision insurance Future-Focused: 401k + internal growth opportunities Referral Bonuses: Get rewarded for bringing great people into the team 🌟 About Serenity At Serenity Healthcare, we believe in redefining mental wellness. Using innovative technology and evidence-based care, we help patients who haven't found success with traditional treatments. Our mission is to help people take back their lives - and we're looking for team members who care deeply about making that happen.

Job DescriptionWe are seeking a friendly, professional, and detail-oriented Medical Front Office Receptionist to join our team. Responsibilities: Greet and check patients in for appointments Collect copays and verify insurance information Update and maintain accurate patient records Answer incoming phone calls and assist patients with scheduling or inquiries Support the clinical team with front office administrative tasks Qualifications: 1+ year of experience in a medical front office setting (required) Knowledge of medical terminology (required) Strong communication and customer service skills Ability to multitask and stay organized in a fast-paced environment Proficiency with computers and electronic health records (EHR) systems preferred

JOBDESCRIPTION Front DeskReceptionist SUPERVISOR: CustomerService Supervisor STATUS: Non-Exempt The positionduties include a wide range of activities related to providingclerical support to operational and administrative areas. SUPERVISIONRECEIVED AND EXERCISED: Operatesunder the direct general supervision of a Supervisor; the Front DeskReceptionist exercises no supervision over other employees. ESSENTIAL DUTIES AND RESPONSIBILITIES Thebelow statements are intended to describe the general nature and scope of workbeing performed by this position. This is not a complete listing of allresponsibilities, duties and/or skills required. Other duties may be assigned. · Ensure documents are accurately filed · Open, sort and route incoming mail;Prepare outgoing mail · Perform variety of administrative andclerical support · Answer telephone, screen and directcalls · Operate office machines includingscanners, copiers and fax machines · Assist operational teams withadministrative needs · Assist clients and customers at thefront desk · May perform daily opening and closingprocedures of the front lobby. · Perform data entry into SharePoint, and PHA business system · Provide excellent customer serviceto participants, landlords, co-workers, clients and vendors · Obtain certification in Housing ChoiceVoucher Basics within 120 days of employment · Ensure regular attendance andpunctuality · Perform other duties as assigned DESIREDQUALIFICATIONS: High SchoolDiploma; Education equivalent to a two-year degree from a regionally accreditedinstitution in Public Administration, Social Science or a closely relatedfield preferred; Alternatively, a minimum of two years ofprogressively responsible work experience for a public agency, or related workin the social service or community service. Must be ableto communicate effectively both orally and in writing; and possess strongcomputer and organizational skills required to prioritize tasks and demands andconsistently to deliver work product on time.

Front Desk Receptionist SUPERVISOR: Customer Service Supervisor STATUS: Non-Exempt duties include a wide range of activities related to providing clerical support to operational and administrative areas. SUPERVISION RECEIVED AND EXERCISED: Operates under the direct general supervision of a Supervisor; the Front Desk Receptionist exercises no supervision over other employees. ESSENTIAL DUTIES AND RESPONSIBILITIES The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. * Ensure documents are accurately filed * Open, sort and route incoming mail; Prepare outgoing mail * Perform variety of administrative and clerical support * Answer telephone, screen and direct calls * Operate office machines including scanners, copiers and fax machines * Assist operational teams with administrative needs * Assist clients and customers at the front desk * May perform daily opening and closing procedures of the front lobby. * Perform data entry into SharePoint, and PHA business system * Provide excellent customer service to participants, landlords, co-workers, clients and vendors * Obtain certification in Housing Choice Voucher Basics within 120 days of employment * Ensure regular attendance and punctuality * Perform other duties as assigned DESIRED QUALIFICATIONS: High School Diploma; Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field preferred; Alternatively, a minimum of two years of progressively responsible work experience for a public agency, or related work in the social service or community service. Must be able to communicate effectively both orally and in writing; and possess strong computer and organizational skills required to prioritize tasks and demands and consistently to deliver work product on time.

Busy pediatric office looking for a self-starter with a positive attitude, and GREAT customer service skills., must have ability to multitask and work under pressure at a very busy pediatric office. Must be able to work all shifts including nights and weekends, and willing to travel between offices. Front Desk Receptionist Job Description Our Front Desk Receptionists are responsible for greeting our patients in a friendly manner, maintaining the organization of the front office, and ensuring the lobby environment is welcoming. Responsibilities and Duties Maintain confidentiality of all patient records Register new patients and update necessary records Schedule patient appointments Distribute forms and paperwork to patients; ensuring their completion Greet patients and other visitors to our office Answer patients' questions and provide assistance when necessary Communicate effectively and appropriately with staff Appropriately answer and direct all incoming calls Collect and process patient payments correctly Close the daily batch accurately Qualifications and Skills High school diploma or equivalent 1+ years of experience working as a medical receptionist is required Pediatric experience preferred Strong interpersonal skills Ability to work independently and as part of a team Required: at least 1 year of experience working at a medical office

Job DescriptionDescription: Performs various clerical duties for office manager, or providers including: answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow up, as well as monthly reports. DUTIES AND RESPONSIBILTIES · Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel. · Schedule patient appointments and procedures according to established policies and · procedures. · Check-in patients upon arrival at the office as well as check-out upon departure. · Obtain accurate information from patients and ensure all registration forms are complete. · Collect patient and insurance payments and reconcile charges on a daily basis. · Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances. · File records in appropriate sections of patient charts in EMR. · Prepare patient charts in advance and scan documents into charts in EMR. · Transcribe letters and create forms as needed. · Maintain files and records in a confidential manner. · Maintain organization and efficiency of front office, including office supply inventory. · Maintain patient confidentiality. · Perform other related duties as directed or assigned Requirements: QUALIFICATIONS/ REQUIREMENTS · High school diploma or GED. · Minimum of 2 years of experience in a medical office, front office or scheduling experience. REQUIREMENTS FOR LEVEL I STATUS: · Entry level (1-4 years' experience) and/or meet the basic requirements of the job with the need for additional supervision · Excess of 4 years' experience if meeting only the basic requirements of the job with need for additional supervision PERFORMANCE REQUIREMENTS · Knowledge of clinic policies and procedures. · Knowledge of computer programs and applications. · Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately. · Skill in operating office equipment · Skill in handling paperwork/filing adequately. · Skill in handling incoming phone calls and triaging appropriately. · Skill in written and verbal communication. · Ability to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint. · Ability to sort and file materials correctly by alphabetic or numeric systems. · Ability to flexibly respond to changing demands. · Ability to organize and prioritize tasks effectively.

Job Description Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice! As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls. In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out. We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today! Required Education and Experience High School graduate or equivalent One year of related experience AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.

Job Description Healthcare Front Desk Coordinator | Monday-Friday | 8am-4pm | Avondale Clinic - 4509 Saint Johns Ave., Suite 4 Jacksonville, FL 32210 We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors. This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued. What You'll Do Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days What We're Looking For 1-3 years of front desk or administrative experience in a medical or healthcare setting High School Diploma or GED required Strong understanding of insurance verification, billing basics, and the patient intake process Proficiency in EHR/EMR systems and scheduling software Knowledge of medical terminology and patient-facing protocols Exceptional customer service and communication skills Ability to multitask in a fast-paced environment while staying organized and accurate Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows Why You'll Love IVX Health We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find: Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays Supportive Culture: Work with a compassionate, values-driven team Professional Growth: Tuition reimbursement, CEU access, and development opportunities Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan - Secure your future with a competitive company match. Disability Coverage - Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support - Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance - Financial protection for you and your loved ones. Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being. Education Assistance - Tuition reimbursement and certification support to help you grow in your career. Continuing Education - Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus - Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. Privacy Policy

Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice! As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls. In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out. We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today! Required Education and Experience High School graduate or equivalent One year of related experience AAP/EEO Statement In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. #IDcentral

Front Desk Coordinator Floats use their collaborative team skills to work in various locations throughout the Jacksonville area. Hours: Monday - Friday, 8 hours shift, hours between 7am - 7pm Responsibilities: Provide a positive patient experience through patient engagement Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician Collect co-payments, co-insurance, and deductible at time of service Ability to multi-task in a fast paced environment Maintaining patient records and accounts by obtaining, recording, and updating the account Maintain communication with the center manager and provider relations specialist Effectively communicate both verbally and written with referral sources and vendors Qualifications: High School diploma or equivalent Successfully complete a data entry assessment Customer service experience preferred Medical terminology knowledge desired Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan Employee Discounts Clinical Education and Professional Development Programs

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset: -Driven to climb the company ladder! -Possess a winning attitude! -Have a high school diploma or equivalent (GED). -Complete transactions using point of sale software and ensure all patient accounts are current and accurate -Have strong phone and computer skills. -Have at least one year of previous Sales Experience. -Participate in marketing/sales opportunities to help attract new patients into our clinics -Be able to prioritize and perform multiple tasks. -Educate Patients on wellness offerings and services -Share personal Chiropractic experience and stories -Work cohesively with others in a fun and fast-paced environment. -Have a strong customer service orientation and be able to communicate effectively with members and patients. -Manage the flow of patients through the clinic in an organized manner * This is not an entry level position and marketing experience is preferred * Essential Responsibilities: -Providing excellent services to members and patients. -The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. -Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. -Answering phone calls. -Re-engaging inactive members. -Staying updated on membership options, packages and promotions. -Recognizing and supporting team goals and creating and maintaining positive relationships with team members. -Maintain the cleanliness of the clinic and organization of workspace -Confident in presenting and selling memberships and visit packages -Keeping management apprised of member concerns and following manager's policies, procedures, and direction. Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fran Powered by JazzHR QWCpcAkwJk

Classification: Full-time, Non- Exempt Department: Practice Operations Reports to: Practice Manager Staff Last Revised: February 2025 Performs various clerical duties for office manager, or providers including: answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow up, as well as monthly reports. DUTIES AND RESPONSIBILTIES Answer and screens high volume telephone calls in a courteous manner, and records messages for providers and other personnel. Schedule patient appointments and procedures according to established policies and procedures. Check-in patients upon arrival at the office as well as check-out upon departure. Obtain accurate information from patients and ensure all registration forms are complete. Collect patient and insurance payments and reconcile charges on a daily basis. Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances. File records in appropriate sections of patient charts in EMR. Prepare patient charts in advance and scan documents into charts in EMR. Transcribe letters and create forms as needed. Maintain files and records in a confidential manner. Maintain organization and efficiency of front office, including office supply inventory. Maintain patient confidentiality. Perform other related duties as directed or assigned Requirements: QUALIFICATIONS/ REQUIREMENTS High school diploma or GED. Minimum of 2 years of experience in a medical office, front office or scheduling experience. REQUIREMENTS FOR LEVEL I STATUS: Entry level (1-4 years' experience) and/or meet the basic requirements of the job with the need for additional supervision Excess of 4 years' experience if meeting only the basic requirements of the job with need for additional supervision PERFORMANCE REQUIREMENTS Knowledge of clinic policies and procedures. Knowledge of computer programs and applications. Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately. Skill in operating office equipment Skill in handling paperwork/filing adequately. Skill in handling incoming phone calls and triaging appropriately. Skill in written and verbal communication. Ability to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to flexibly respond to changing demands. Ability to organize and prioritize tasks effectively. WORKING CONDITIONS Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions. EQUIPMENT OPERATED Office machinery including computers, fax, dictating machine, calculator, and photocopier. PHYSICAL DEMANDS Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines. Occasionally lift and carry files up to 20 pounds SAFETY HAZARD OF THE JOB Minimal Hazards This does not list all the duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instruction, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this . Management has the right to revise this at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, with or without cause.

Front Desk Coordinator Floats use their collaborative team skills to work in various locations throughout the Jacksonville area. Hours: Monday - Friday, 8 hours shift, hours between 7am - 7pm Responsibilities: * Provide a positive patient experience through patient engagement * Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines * Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician * Collect co-payments, co-insurance, and deductible at time of service * Ability to multi-task in a fast paced environment * Maintaining patient records and accounts by obtaining, recording, and updating the account * Maintain communication with the center manager and provider relations specialist * Effectively communicate both verbally and written with referral sources and vendors Qualifications: * High School diploma or equivalent * Successfully complete a data entry assessment * Customer service experience preferred * Medical terminology knowledge desired Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: * Competitive Pay * Comprehensive Benefits package * Vacation/Paid Time Off * Retirement Plan * Employee Discounts * Clinical Education and Professional Development Programs

of front desk associate at several locations. Looking for a self starter with a positive attitude, and GREAT customer service skills, must have the ability to multitask and work under pressure in a very busy pediatric office. Must be able to work all shifts including nights and weekends, and must be willing to travel between office. Experience required: At least one year working at a medical office required.