Unit secretary job description

Status: Full-Time

University Hospitals Rehabilitation Hospital is proud to be recognized by Newsweek as one of America's Best Rehabilitation Hospitals in 2021 and 2022!

UH Rehabilitation Hospital is a joint venture between University Hospitals and Kindred Healthcare, bringing together the expertise of both world-class organizations. Our goal is to restore lives, helping patients regain their independence so they can return home. Our 50-bed, state-of-the-art acute inpatient rehabilitation hospital is dedicated to the treatment and recovery of individuals who have experienced a variety of conditions.

Supports nursing department operations by assisting with administrative duties such as greeting visitors, scheduling appointments, transferring phone calls, admitting and discharging patients, communicating and coordinating between physicians, nursing staff and other hospital staff. May transcribe physician orders and file paperwork. May assist with patient care as trained.
ESSENTIAL FUNCTIONS:




Ensures visitors are acknowledged quickly and helps direct them and answer any questions.
Initiates medical record upon admission. Maintains said record during patient stay, and closes the record upon patient discharge within the electronic medical record.
Initiates follow-up regarding doctors' orders.
Ensures that all patient and special charges are processed.
Serves as unit receptionist for incoming and outgoing calls and visitor information.
Interacts frequently with unit personnel, physicians, visitors, patients' families and other ancillary hospital personnel for the purpose of giving and receiving information.
Has contact with patients. Duties may include answering patient lights, and fulfilling patient request for non-care items, attend appointments with patients, working in the café. Requires professional, courteous, and helpful manner in all contacts with customers.
Position involves multi-tasking in a high stress environment. Requires constant mental alertness and the ability to calmly and accurately perform duties when subjected to frequent and varied interruptions.
Must have the ability to exercise judgment and initiative in the resolution of problems encountered.
Ensures that all patient and unit equipment, supplies and procedures are ordered and received,
Other duties as assigned.




Qualifications




High school diploma required, with two years of college level education preferred.
Computer experience required.
Prior experience in a hospital setting is preferred.
Must have the ability to work with all levels of medical personnel, patients and families,
Ability to speak and write concisely with knowledge of medical terminology desirable.

GENERAL SUMMARY/BASIC PURPOSE OF JOB:

The unit secretary provides clerical and receptionist duties for a patient care area. The unit secretary expedites the care of patients through fulfillment of the primary duties and responsibilities as defined in this job description. The unit secretary interacts in a professional manner with nurses, patients, visitors, and health care team members to promote quality patient care and overall satisfaction with services.

ESSENTIAL FUNCTIONS AND DUTIES:

+ Accepts and carries out assignments from the Registered Nurse/designee in consideration of unit needs and as appropriate to clinical experience.

+ Processes physician orders through OE and places on Kardex in an accurate and timely manner. Assures and facilitates necessary interdepartmental communication to implement physician orders i.e. schedules tests, processes requisition, etc.

+ Fax stat medications order to the Pharmacy.

+ Validates unclear physician orders with appropriate medical or nursing personnel.

+ Communicates stat orders within 5 minutes to the responsible registered nurse.

+ Assures all orders are dated, timed, and signed off when transcription is complete.

+ Maintains adequate supply of chart forms within patient's medical records. Ensures that all documents are stamped and in the proper order.

+ Aware of chart location, logs patient's previous Medical Record upon receipt to unit and reports absence of chart to appropriate personnel.

+ Breaks down chart upon discharge. Pulls previous records or thinned chart from area and assures completed chart is returned to Medical Records promptly.

+ Assures charts are in Medical Records when Xeroxing is needed for patient transfer. Xeroxes charts as necessary.

+ Processes all admissions, transfers and discharges promptly utilizing Meditech System, Bed tracking or appropriate downtime format.

+ Independently operates nursing unit equipment i.e. imprinter, facsimile machine, intercom, computer, etc. Assures proper functioning of equipment. Notifies charge nurse of malfunction. Assures that the time and date on fax machine is correct.

+ Performs all other duties as assigned.

MINIMUM EDUCATION: High School Diploma or equivalent.

MINIMUM WORK EXPERIENCE:

Previous clerical experience and knowledge of medical terminology desirable. Basic computer skills.

Unit Secretary(2231509) Description Encompass Health Rehabilition Hospital of Gadsden
Shift: 7am-7pm

The Unit Secretary is responsible for: - Supporting the functions of the nursing unit by performing primarily clerical duties. - Serving as a resource for patients, families, physicians, staff and visitors who may approach the nursing station. - Coordinating the flow of the unit to enhance the delivery of safe, quality patient care.

Job Code: 100100

Qualifications License or Certification:
- CPR Preferred
Education, Training and Years of Experience:
- One year experience in an inpatient setting functioning as a unit secretary preferred.
- Student in active healthcare program such as nursing preferred
- Alternate experiences in reading and transcription of medical orders preferred.
- Completion of Medical Terminology course preferred.
Machines, Equipment Used:
- General office equipment such as telephone, copy machine, fax machine, calculator, computer.
Physical Requirements:
- Good visual acuity and ability to communicate.
- Ability to lift a minimum of 30 pounds and ability push/pull a minimum of 30 pounds, which includes the lifting, pushing and/or pulling of medical supplies and equipment and the transferring and repositioning of patients. Reasonable assistance may be requested when lifting, pushing, and/or pulling are undertaken this exceeds these minimum requirements.
- Ability to withstand prolonged standing and walking.
- Ability to reach, stoop, bend, kneel, and crouch are required for patient care functions and in setting up and monitoring equipment
Skills and Abilities:
- Ability to speak, read, write, and communicate effectively.
- Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.
- Ability to work independently without supervision.
Environmental Conditions:
- Indoor, temperature controlled, smoke-free environment. Occasional outdoor exposure.
- Exposure or potential exposure to blood and body fluids may be required.
- Handicapped accessible.
- May work under stressful circumstances at times.
Proficiency or Productivity Standards:
- Meets established attendance standards.
- Adheres to hospital/department dress code including wearing ID badge.
- May be required to work weekdays and/or weekends, evenings and or night shifts if needed to meet deadlines.
- May be required to work on religious and/or legal holidays on scheduled days/shifts.
- Will be required to work as necessary during disaster situations, i.e., before, during or after a disaster.
- May be required to stay after workday to assist after a disaster situation until relief arrives.
- May be required to perform other duties as assigned by supervisor. Primary Location: Alabama-Gadsden-GadsdenJob: Hospital AdministrationEmployee Status: Regular