Top Unit Secretary Skills

Below we've compiled a list of the most important skills for an Unit Secretary. We ranked the top skills based on the percentage of Unit Secretary resumes they appeared on. For example, 20.4% of Unit Secretary resumes contained Patient Care as a skill. Let's find out what skills an Unit Secretary actually needs in order to be successful in the workplace.

The six most common skills found on Unit Secretary resumes in 2020. Read below to see the full list.

1. Patient Care

high Demand
Here's how Patient Care is used in Unit Secretary jobs:
  • Communicate effectively to optimize patient care, express positive customer relations and contribute to a supportive and cooperative working environment.
  • Coordinated with nurses to create internal reporting and unit organizational tools to maximize efficiency and patient care.
  • Balance residents accounts, handle correspondence and collaborate with various departments to ensure quality patient care delivery.
  • Performed fundamental patient care and environmental produces under the direct supervision of the registered nurse.
  • Assist in monitoring visitor/employee access to patient care unit and alert security as necessary.
  • Updated all patient information through the process of obtaining referrals/authorizations for patient care.
  • Collaborated with patient care team by problem solving and accepting responsibilities as delegated.
  • Provide Administrative support to patient care units including visitor and telephone reception.
  • Scheduled ancillary department requests as necessary for patient care or unit operation
  • Retrieved necessary patient care items from various departments and separated accordingly.
  • Delivered skilled individualized patient care to adult and elderly patients.
  • Transcribed and corrected patient information for patient care service/nursing unit.
  • Initiated the facilitation and implementation of patient care orders.
  • Coordinate clerical aspects and communication essential to patient care.
  • Perform various service administrative and basic patient care activities.
  • Managed and maintained patient records; transcribed physician's orders into database system and supported nursing staff with patient care needs.
  • Provide clerical and unit support functions to hospital patient care units to promote an organized, efficient and smooth running unit.
  • Answered telephones, worked with doctors, nurses and family members and other hospital staffing regards to delivering excellent patient care.
  • Input physician orders and requests into patient computer chart, answered phone and directed calls, and assisted with patient care.
  • Perform and coordinate administrative and clerical support functions to facilitate delivery of effective and efficient patient care in the O.R.

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2. Medical Records

high Demand
Here's how Medical Records is used in Unit Secretary jobs:
  • Coordinated payroll database, communicated verbal/written/typed minutes, operated office equipment and coordinated filing system with patient's medical records
  • Document medical records, schedule surgical procedures and collaborate with other health professionals in a fast paced environment.
  • Enter, modify and retrieve sensitive information/data into or from electronic medical records and/or reports.
  • Coordinated admission/discharge processes and prepared medical records and agreement packets as well as charts.
  • Provided clerical support, preformed department based medical records duties and coordinated department needs.
  • Maintain 40 skilled patient medical records at Greenfield Health and Rehabilitation Center facility.
  • Obtained medical records and responding to patient inquires at a medical outpatient facility.
  • Organized medical records to ensure accurate documentation for patient care and provider availability.
  • Updated and filed medical records, disassembled medical records for Health Information Management.
  • Organized and filed documents confidential documents, including medical records and authorizations.
  • Transcribed doctors' orders utilizing medical terminology and the electronic medical records.
  • Maintained confidentiality, security and standards of ethics with all medical records.
  • Processed requisitions for medical records and delivered records to necessary departments.
  • Maintained and organized patient medical records and nursing unit activity files.
  • Increased medical records charting data accuracy to increase department billing.
  • Coordinated admission processed and prepared medical records and agreement packets.
  • Complete necessary paperwork to request medical records from other facilities.
  • Obtained archived patient medical records as requested by physician/nursing staff.
  • Filed and maintained organization of patient non-electronic medical records.
  • Documented observations, interventions and outcomes in medical records.

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3. Physician Orders

high Demand
Here's how Physician Orders is used in Unit Secretary jobs:
  • Transcribed all physician orders accurately and promptly in accordance with hospital policies and entered confidential patient data and processed admissions/discharges of patients
  • Facilitated and coordinated physician orders, entered all appropriate nursing orders into Power Chart and maintained paper chart order.
  • Transcribe physician orders completing necessary forms, requisitions, and communications with attention to detail and accuracy.
  • Transcribed physician orders and processed to respective departments within the hospital and affiliated medical centers.
  • Inputted and recorded physician orders, instructions, dietary requirements, and medication information.
  • Transcribe physician orders through an extensive knowledge of medical terminology and data entry.
  • Transcribe physician orders which included laboratory, medication treatment order and diagnostic imagine.
  • Communicated pertinent patient information and transcribes physician orders accurately to the medical record.
  • Processed physician orders, coordinated between nursing staff and ancillary departments.
  • Read and transcribe physician orders efficiently and enter into computer database.
  • Transcribed physician orders, scheduled appointments, filed patient information.
  • Transcribed physician orders appropriately for approval by a professional nurse.
  • Processed physician orders for emergency department and inpatient units.
  • Received and accurately transcribed physician orders to patient charts.
  • Transcribed Physician Orders accurately notified the appropriate nursing staff.
  • Transcribed physician orders into hospital system for delegated departments.
  • Document physician orders including medications and lab tests.
  • Enter and communicate physician orders timely and accurately.
  • Transcribed physician orders into Electronic Health Record.
  • Communicate authorized physician orders to ancillary departments.

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4. Lab Results

high Demand
Here's how Lab Results is used in Unit Secretary jobs:
  • Monitored STAT Alerts and critical lab results disseminating information quickly and appropriately to doctors and nurses.
  • Verified information, made appointments and entered lab results using hospital computer software database.
  • Ordered lab/procedures in computer order entry system, received procedure/lab results.
  • Retrieved patient lab results and communicated to the appropriate medical personnel.
  • Work with PICIS and CareCast daily to retrieve reports for the OR, patient information, lab results and room assignments.
  • Maintained current copies of lab results and x-rays of patients and made available to staff and alerted staff of abnormal results.
  • Collaborate with other departments to obtain test/lab results, receipt of correct medications, blood products, medical equipment and supplies.
  • Obtain pager numbers, chart patient temperatures, file lab results, stock nurses' station, and unit secretary desk.
  • Coordinated scheduling of test; received lab results and post in patient records, admit, transfers, and discharge patients.
  • Answer phone and transfer the call to the appropriate person, fax documents, process lab results, file charts.
  • Filed all lab results, radiology reports and dictated reports on all patient charts for the Medical/Surgical and Pediatrics Ward.
  • Filed patient information, including progress notes, doctor's orders, lab results and face sheets into medical chart.
  • Enter orders into computer, alerts nursing staff to abnormal lab results, order supplies and stock items as required.
  • Maintain confidential patient files, enter physician orders in the computer, file lab results, assist nursing staff as needed
  • Inserted all lab results and other documents in patients' charts according to requirements, policies, and procedures.
  • Maintain active patient charts on nursing units by filing lab results, therapy reports, physicians orders and misc.
  • Ordered, interpreted, and reported blood, urine, and spinal fluid lab results to hospital floor staff.
  • Fax weight board to pharmacy, run blood draws to lab, and deliver all lab results to RN
  • Transcribed doctors' orders, retrieved lab results and relayed lab results to doctors' offices via telephone.
  • Obtain a copy of the daily patient census, lab results and radiology reports for the charts.

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5. Phone Calls

high Demand
Here's how Phone Calls is used in Unit Secretary jobs:
  • Facilitated phone calls to proper destinations Maintained unit inventory of stock and tracked equipment repairs by preparing requisitions,
  • Provide secretarial assistance, including answering phone calls, entering medical record information and filing.
  • Provided operator assistance managing multiple phone calls in an orderly manor.
  • Answered phone calls, communicated patient/family/physician needs.
  • Answer phone calls, page doctors, chart admissions and discharges, answer EMS calls, greet patient s family members.
  • Answer phone calls, call doctors, direct patient's visitors, assemble charts, and managing private medical information.
  • Greet every patient, family member and staff with courtesy, answer phone calls with promptness and provide accurate information.
  • Work with Transport and Volunteer Services to ensure timely discharge of patients; maintain discharge information for Discharge Phone Calls.
  • Aided ophthalmologist by handling incoming phone calls and responding to inquiries from patients about services rendered in the Cornea Department.
  • Perform receptionist duties; answer, screen and route phone calls, register patients for various appointments and procedures.
  • Answer phone calls for 2nd GI unit, schedule appointments and procedures for patients that were admitted on unit.
  • Answer patient and all emergency department phone calls, setup patient transfers, provide assistance with communication between physicians.
  • Answered phone calls and directed them to where it needed to go or gave them the information they needed.
  • Answered phones, transferred phone calls, and admitted patients, input doctor's notes and patient information.
  • Served as the hub of communication for the unit, managed multiple phone calls and threads of communication.
  • Answer phone calls, fax documents, make copies, order supplies and other clerical duties as needed.
  • Performed duties of a receptionist for the unit and answered all phone calls including patient's intercom calls.
  • Answer and direct phone calls, deliver mailed items to the unit and order forms as necessary.
  • Supported staff and head nurse by filing, copying, typing, making and answering phone calls.
  • Answer and make phone calls for patients and physicians, schedule appointments, and answer call lights.

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6. Data Entry

high Demand
Here's how Data Entry is used in Unit Secretary jobs:
  • Greet and accommodate visitors Make phone calls for physicians efficiently Discharge patient documents timely Assist with lab specimens Data Entry Scheduling
  • Collect confidential birth certificate information and complete data entry process with exact accuracy and timely submission to county.
  • Documented patient services, responded to administrative requests and ensured accuracy and thoroughness in data entry.
  • Provided extensive record management and data entry maintaining patient records and electronic medical record system.
  • Verified patient medical charts and entered prescription information onto the computer via data entry.
  • Gained data entry and medical terminology experience in a fast paced environment.
  • Maintain record organization, communicate medical activities and perform data entry.
  • Transcribed medication orders from physicians and entered into data entry system.
  • Provided administrative duties which included data entry to promote smooth operation.
  • Perform data entry of surgical procedures charges in surgery/scheduling department.
  • Perform data entry functions to update customer and/or provider information.
  • Received intake information, applied insurance information, data entry.
  • Completed data entry into a computer, using medical terminology.
  • Provided support to managers with data entry and organization.
  • Performed administrative office duties including data entry and filing.
  • Performed data entry of patient information into proprietary database.
  • Performed data entry to generate encounter number.
  • Performed various data entry and clerical duties
  • Performed data entry for new patient registration
  • Share joint responsibility for data entry of patient demographics, transcribing and processing physician's orders, and maintaining patient records.

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7. Customer Service

high Demand
Here's how Customer Service is used in Unit Secretary jobs:
  • Advanced hands-on technology training in customer service, experience providing superior customer service and work quality while demonstrating attention to detail.
  • Managed all administrative support duties, managed phone systems and provided direct customer service to visitors and other hospital personnel.
  • Received excellent performance reviews, including accuracy, quality of data; and my commitment to providing extraordinary customer service.
  • Conducted daily office operations which included; filing, customer service, assembling of medical records and protecting patients confidentiality
  • Provided exceptional customer service and support maintained thorough knowledge of store merchandise to provide helpful advice to customers.
  • Provided exceptional customer service while working with patients, providers and insurance companies to coordinate fertility benefits.
  • Provided excellent customer service to patient's family members by consoling them and providing basic hospitality.
  • Handled, processed and distributed confidential patient information and provided efficient customer service to clients.
  • Monitored procedures for quality assurance and quality control to ensure improved customer service.
  • Provide excellent customer service by responding promptly to all oral and written communication.
  • Ensured overall customer satisfaction and repurchase intent by providing quality customer service.
  • Supported and facilitated unit success including clinical quality compliance and customer service.
  • Provided excellent customer service while using Star Navigator and Care Manager Programs.
  • Demonstrated excellent customer service skills with both internal and external customers.
  • Provide customer service by scheduling and confirming appointments with incoming patients.
  • Greet patients immediately upon their admissions and provide excellent customer service.
  • Established excellent reports with nursing staff and demonstrated wonderful customer service.
  • Provided excellent customer service and follows guidelines for patient confidentiality.
  • Provided backup support to baggage claims processing agents/customer service reps
  • Provided customer service for Radiology department and for outpatients.

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8. Office Supplies

high Demand
Here's how Office Supplies is used in Unit Secretary jobs:
  • Fulfilled logistical needs by procuring office supplies, medical equipment and medical supplies within several computer programs.
  • Monitored inventory levels of office supplies and ordered as needed; initiated purchase orders as necessary.
  • Maintain unit's organization with ordering the necessary medical supplies/office supplies as needed.
  • Handled administrative duties and maintained organized department documents and kept office supplies stocked.
  • Monitored office supplies and initiated requisitions for product replenishment.
  • Managed office supplies and maintained inventory levels.
  • Requisitioned office supplies and equipment and publications.
  • Ordered office supplies and monitored inventory.
  • Maintained the front desk and reception area as well as ordering, monitoring and stocking of all office supplies and forms.
  • Maintained inventory of supplies and equipment; items such as general office supplies, stationery, postage, vaccines, etc.
  • Supplied unit with equipment, cleaning supplies, uniforms, and office supplies for maneuvers, base housing, and offices.
  • Assist multiple units with clerical needs such as charts preparation, ordering office supplies needed and transferring calls throughout the facility.
  • Call patient consults in, answer phone calls, complete doctors orders as needed and stock office supplies for entire unit.
  • Order and distribute office supplies, direct guest, maintain a clean reception area, staff training and varies clerical duties.
  • Run errands to different department taking patient charts to different floors and restock office supplies and refreshments for nursing unit.
  • Chart all temperatures from all refrigerators, Keep chart ready for all incoming doctors, order nursing and office supplies.
  • Stock unit with office and medical supplies; prepare orders for medical and office supplies Fax and copy information as needed
  • Worked in Medical Records Office making medical appointments for nursing home residents, ordering medical supplies, and office supplies.
  • Chart maintenance, schedule and arrange tests, consults and procedures, order floor office supplies/ forms, answer phones.
  • Ordered office supplies, filing, faxing, and copying all documents vital to the company for contact purposes.

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9. Emergency Room

high Demand
Here's how Emergency Room is used in Unit Secretary jobs:
  • Assisted five emergency room physicians while processing emergent department orders and accurately entering data into patient records.
  • Completed cross-training functions in admission, outpatient registration and emergency room areas within Patient Access Services.
  • Performed secretarial duties utilizing knowledge of hospital and Emergency Room medical procedures in servicing patient admissions/discharges.
  • Served as a receptionist managing all emergency room incoming telephone calls and facilitating all correspondence.
  • Performed clerical support activities to facilitate the efficient operation of the emergency room.
  • Processed and registered all emergency room patients and verified insurance eligibility.
  • Worked collaboratively with the emergency room staff members and crisis clinicians.
  • Registered patients upon ambulatory and triage arrival into the emergency room.
  • Maintained emergency room and coordinated communication between patients and medical staff.
  • Supported all administrative functions for fast pace emergency room department.
  • Communicate with emergency room director and clinical manger regarding census.
  • Prepare and organize Emergency Room admission records creating permanent folders.
  • Coded Emergency Room medical records, posted medical pharmaceutical charges.
  • Provided timely efficient assistance to emergency room staff.
  • Provide administrative support/assistance within the Emergency Room Unity.
  • Registered all incoming patients from emergency room.
  • Position floated to Emergency Room Intake Coordinator
  • Registered and admitted Emergency room patients.
  • Prepared patient information for transfers to the emergency room with current insurance information, POA, and reason for the visit.
  • Transcribed reports, which included emergency room reports, history and physicals, operative reports, discharge summaries, and consultations.

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10. Appropriate Patient Information

high Demand
Here's how Appropriate Patient Information is used in Unit Secretary jobs:
  • Admitted patients while ensuring all appropriate patient information was gathered.
  • Appropriate patient information is gathered.
  • Communicated with the nursing staff to ensure all appropriate patient information was gathered and correct.
  • Ensured all appropriate patient information is gathered and prepared discharge instructions for a patient.
  • Maintain accurate and appropriate patient information on the chart.
  • Admitted patients, maintain records, evaluate medical charts for record keeping and billing processes Ensured appropriate patient information was gathered.

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11. Doctors Orders

high Demand
Here's how Doctors Orders is used in Unit Secretary jobs:
  • Enter doctors orders into system after surgeries and any physical or occupational therapy orders.
  • Enter doctors orders into computer for electronic ordering of medications from pharmacy.
  • Executed daily operation of scheduling and ordering of Doctors orders.
  • Transcribed doctors orders onto medication and procedure sheets.
  • Transcribed doctors orders, scheduled diagnostic appointments with departments
  • Transcribed doctors orders and entered into computer.
  • Process doctors orders and laboratory functions.
  • Initiated follow-up regarding doctors orders.
  • Input doctors orders, maintaining patient charts, assisting nurses and doctors, answered patient calls, outside calls, filling.
  • Answered phones, communicated between doctors and nurses, logged doctors orders in charts, assisted patients with personal health needs.
  • Transcribe Doctors orders assemble charts audit maintain charts transfer discharge patients phone calls stay orders communicate with other departments in the hospital
  • Preformed secretarial duties such as answering phones, relaying messages, imputing Doctors orders, charting, and bed management.
  • Processed doctors orders in computer, answered phones, greeted patients family, replenished charts, and ordered medical supplies.
  • Scheduled add on patients for surgery per doctors orders, coded using ICD-9 and CPT-4 codes for diagnosis and procedures.
  • Process doctors orders, Communicate with family members of patients, Answer phone, Handle issues with other departments.
  • Transcribe and data entry of approximately 6000 doctors orders per month while maintaining a 99% level of accuracy.
  • Filed, Faxed patient records, Scheduled x-rays, Lab, Treatments, and ordered medications per doctors orders.
  • Answer phone calls, admit and discharge patients, put in doctors orders on patients, filing, patient care
  • Assisted the nurses and doctors with anything that was needed, worked up all the doctors orders and assisted patients
  • Answer phones and call lights, Create patient charts, Assist family members with directions, Input doctors orders.

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12. Scheduling Appointments

high Demand
Here's how Scheduling Appointments is used in Unit Secretary jobs:
  • Schedule, reschedule, and verify patient appointments including scheduling appointments with secondary care providers.
  • Arranged appointments for administrators by maintaining master administration calendar; rescheduling appointments when conflicts arose.
  • Coordinated documentation and imaging for clients appointments, scheduling appointments using multiple applications and programs.
  • Performed routine clerical and administrative functions such as, scheduling appointments and arranging transportation.
  • Performed receptionist duties including answering phones, scheduling appointments and greeting patients/visitors.
  • Chart preparation, ordering laboratory tests, scheduling appointments and consultations.
  • Performed client liaison duties by scheduling appointments and documenting patient information.
  • Meet patient needs by scheduling appointments appropriately with chosen provider.
  • Demonstrated strong patient relation skills, effectively scheduling appointments.
  • Performed general administrative tasks, including preparing charts for MD signature, filing, and scheduling appointments for diagnostic test.
  • Perform secretarial duties, scheduling appointments, billing patients, compiling and recording medical charts, reports and correspondence.
  • Handle all patient paperwork to include discharge, admission and personal, scheduling appointments and patient personal demographic forms.
  • Help file and organize each patients chart, assisting and scheduling appointments, answering phones, professional customer service.
  • Supervised patients spending Financial accounts Secretary Duties which include; scheduling appointments and admitting patients, filing answer phones.
  • Assist medical staff with patient\resident care, answering phones, scheduling appointments, maintaining medical records, patient processing.
  • Maintained standard administrative responsibilities, such as answering phones, making copies, scheduling appointments and maintaining supplies.
  • Lead patients through the discharge process, including accurately scheduling appointments through in-person or telephone calls for providers.
  • Engaged in maintaining all chronic clinic logs, updating, data entry, and scheduling appointments for inmates.
  • Perform clerical duties for nursing units such as answering phones, scheduling appointments, and documenting nursing orders.
  • Answer phone calls for scheduling appointments, patient information, calls from surgery, nursing calls, etc.

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13. Computer System

high Demand
Here's how Computer System is used in Unit Secretary jobs:
  • Registered demographic information and loaded insurance information in computer system for each patient; creating and maintain patient's computerized charts.
  • Executed doctor orders by inputting into computer system, scheduled any necessary testing and coordinated patient room arrangements.
  • Enter doctors' orders into a predefined hospital computer system and retrieve any patient or medical information requested.
  • Inputted patient information into a computer system and verified necessary physician referrals and insurance authorizations.
  • Transcribed and accurately enter physician orders into the computer system for continuity of care.
  • Developed training manuals for computer systems for employee education, and provided necessary training.
  • Supervised and trained volunteers on operating computer system and performing various general office duties.
  • Organized and Initiated nursing documents to ensure timely monthly entry into computer system.
  • Entered data into organization's computer system for inventory of ordered medical supplies.
  • Clerk IV- entering patient acuity information into computer system using Microsoft excel application.
  • Serve as computer system administrator Charted audits and stored all information Medical records.
  • Managed and maintained patient census and patient identification information in computer system.
  • Logged company's proprietary computer system for future review by internal supervisors.
  • Compiled and recorded medical charts, reports and correspondence within company computer system
  • Transcribed physician's orders for processing information into automated computer systems.
  • Enter physician orders accurately/timely in computer system allowing for patient care.
  • Deciphered medical staff written orders and entering orders into computer system.
  • Coordinate medical record documentation and maintain information in computer system.
  • Transcribed physician orders from departmental computer system into hospital network.
  • Enter patient health and insurance information into appropriate computer systems.

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14. Vital Signs

high Demand
Here's how Vital Signs is used in Unit Secretary jobs:
  • Arranged hospital and laboratory services; Took medical histories and recorded vital signs; Prepared patients for examination
  • Provided specialized care for critically ill patients, monitored patient vital signs, and operated medical equipment.
  • Demonstrated proficiency in taking patient medical histories and vital signs for admissions.
  • Assessed vital signs and updated medical history upon arrival.
  • Checked vital signs and performed additional medical procedure.
  • Assisted patients with ADL's/Ambulation/Q 2 turns/Blood Sugars/Vital Signs/Weights
  • Provided direct patient care, including interviewing patients, basic vital signs, personal hygiene, and other essential daily care.
  • Recorded vital signs in patients' medical records; transcribed doctors' orders; arranged filing; controlled patients' census.
  • Transcribe doctor's orders, schedule tests and execute test protocol, chart vital signs, answer phones, order supplies.
  • Have knowledge of taking vital signs and recording into computer, obtain weights and heights and most other medical assistant duties
  • Complete Vital Signs within 1st hour of each shift and every 4 hours in-between and record them on nursing documentation.
  • Assisted all staff on Unit with clerical duties Charted vital signs, entered labs, answered phones and call lights.
  • Participated in all aspects of assisted care including dispensing medicine, bathing, dressings, feeding and monitoring vital signs.
  • Performed wound care, vital signs, computerized documentation all within my scope of practice under the supervision of licensed nurses
  • Transcribed Doctor's orders to the patient charts including Medication, diet orders, patient activity, and vital signs.
  • Assist with all aspects of patient care within PCT scope of practice: Vital signs, skin care, etc.
  • Assisted in taking vital signs, simple procedures, blood draws, medication administration and exam of emergency room patients.
  • Cross-trained as patient technician, taking blood pressure readings, vital signs and discontinuation of IV's, clean lacerations.
  • Assist patients with P.M. care, take vital signs, prep for surgery, draw blood, and obtain specimens.
  • Assist nurses with patient vital signs, catheters, prepping patients for procedures, holding for epidurals, etc.

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15. Medical Staff

average Demand
Here's how Medical Staff is used in Unit Secretary jobs:
  • Experience communicating orally to orient medical staff as to coding and documentation policies and procedures to the command mission requirement.
  • Maintain communication between medical staff, patients, patient's families and department heads by coordinating interdepartmental communication.
  • Communicate orally effectively and professionally with clinical personnel, medical staff, with varies socioeconomic backgrounds.
  • Facilitated the flow of information between medical staff and departments to maximize unit efficiency.
  • Communicate daily with physicians, management and other medical staff regarding patient medical history.
  • Provide clerical support to physicians and other medical staff for postoperative patients of Urology/ENT/Plastic.
  • Maintain continuous communication between patients, family and any Sinai medical staff.
  • Assisted department with all administrative task and documentation required for medical staff.
  • Monitored patient heart rhythms for irregularities and notified medical staff as necessary.
  • Communicated directly with medical staff to ensure efficient operations in the department.
  • Provided patient information and administrative support to medical staff on unit.
  • Provide exceptional verbal and non-verbal communication to visitors and medical staff.
  • Provide full-scale administrative support for various physicians and medical staff.
  • Corresponded, communicated, and translated information with medical staff.
  • Provide administrative support to interdisciplinary team of medical staff.
  • Interacted with medical staff as focus communication within unit.
  • Dispatch ambulances and medical staff to accident sites immediately.
  • Provided medical staff with assistance on physician order transcription.
  • Coordinate communication between patients, medical staff and visitors.
  • Gathered and verified data entry efficiently from medical staff.

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16. Telemetry

average Demand
Here's how Telemetry is used in Unit Secretary jobs:
  • Worked as Cardiac Monitor Tech monitoring telemetry patients and initiating any emergency protocols if necessary.
  • Provided excellent medical administrative support and telemetry reading within the Critical Care Cardiology Unit.
  • Helped create a more efficient document and improved process for monitoring telemetry patients.
  • Skilled monitor technician who performed telemetry monitoring for up to sixty patients.
  • Noted for taking advantage of educational opportunities, i.e., cardiac telemetry.
  • Monitor critical care and telemetry patients on computerized cardiac monitoring system.
  • Entered all admission and discharge information for patients on Medical Telemetry.
  • Staff representative for service excellence administration in the telemetry hospital unit.
  • Maintain clerical organization within the unit and competently monitor the telemetry.
  • Sterilize telemetry equipment as well as medical surgical nursing station.
  • Monitored telemetry equipment and reported any heart arrhythmia's.
  • Coordinated and scheduled staff for newly opened telemetry floor.
  • Monitored telemetry, obtained a certificate for cardiac telemetry.
  • Monitored cardiac telemetry patterns for 87 bed patient population.
  • Monitor telemetry and notify charge nurse of patient abnormalities.
  • Certified to monitor telemetry patients throughout the facility.
  • Monitored patient telemetry, assisted in general patient care
  • Increased unit productivity for a 23-bed telemetry unit.
  • Act as receptionist for Telemetry and Medical/Surgical units.
  • Document patient discharge and admission of telemetry monitors.

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17. Appropriate Person

average Demand
Here's how Appropriate Person is used in Unit Secretary jobs:
  • Answer telephone efficiently and courteously relay messages and calls to appropriate personnel and residents relay information to other departments as needed.
  • Participated in the resolution of customer problems or collected necessary information and followed through to appropriate person for resolution.
  • Assisted in maintaining a safe environment for patients and staff by screening unauthorized individuals and notifying appropriate personnel.
  • Answered telephones, patient intercom system and inform and communicated all pertinent information to the appropriate personnel.
  • Served as receptionist and communication liaison by channeling communications to appropriate personnel, units or departments.
  • Participated in collecting necessary data and getting it to the appropriate person for problem resolution.
  • Maintain monthly supplies for residents and communicate with appropriate personnel about ordering necessary urological supplies.
  • Referred phone calls and visitors to appropriate personnel, and provided general and nontechnical information.
  • Processed admissions and dispositions information, referred inconsistencies and deficiencies to the appropriate personnel.
  • Recognized and responded to emergencies and alarms and immediately communicates situation to appropriate personnel.
  • Received information concisely and accurately and reported to the appropriate person or persons.
  • Received, prioritized and disseminated requested information to appropriate persons or other departments.
  • Respond to patient and visitor inquiries/comments, referring to appropriate personnel as indicated.
  • Communicate all orders and results effectively to relay information to appropriate personnel.
  • Identified inconsistencies in records and contacting appropriate personnel for corrective actions.
  • Answered telephone, taking and delivering accurate messages to appropriate personnel.
  • Served as liaison for patient/visitor complaints/concerns and directed to appropriate personnel.
  • Reported all damaged equipment and hazardous situations to the appropriate personnel.
  • Answered unit telephone and communicate/coordinate messages to the appropriate person.
  • Maintained patient confidentiality and notified appropriate personnel of patient status.

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18. Order Entry

average Demand
Here's how Order Entry is used in Unit Secretary jobs:
  • Course content includes medical terminology, computer order entry, electronic health information retrieval, and transcription of physician orders.
  • General clerical duties* Transcribed MD orders with computerized order entry accurately* Answered phones, call lights, and directed visitors
  • Perform secretarial duties on the nursing unit including computer order entry and delivering/returning specimens to laboratory.
  • Performed patient registration and order entry via computer communicating with all departments of the hospital.
  • Provide accurate and timely order entry for multiple clinical providers.
  • Transcribed and entered orders into computer based order entry system.
  • Order entry is completed accurately and per hospital policy.
  • Maintained chart order and performed necessary order entry.
  • Order entry and transcribed written orders accurately.
  • Assist physicians with computerized physician order entry.
  • Process patient orders via computerized order entry.
  • Perform clerical duties related to order entry/transcription.
  • Followed established procedures for order entry verification.
  • Performed computer order entry and retrieval.
  • Performed all department physician order entry.
  • Verified all Doctor orders since going to CPOE (Computerized Physician Order Entry) Did all the Ordering for 4 South.
  • JOB SUMMARY: Order entry, answering multiple telephone lines, assembling of patient charts, and providing excellent customer service.
  • Create and maintain patient records, Computerized Physician Order Entry (CPOE) and unit census records on a daily basis.
  • Performed medical clerical duties including physician order entry, admissions, discharge, and patient chart filing on the Cardiopulmonary Unit.
  • Maintained patient record, Physician order entry, Liaison for interdepartmental relations, while recognizing the importance of accuracy and precision.

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19. Independent Living

average Demand
Here's how Independent Living is used in Unit Secretary jobs:
  • Assist with ADL and promote independent living skills in the geriatric patients and assist patients in detox.
  • Trained independent living skills for up to eleven individuals with mental disabilities.
  • Assisted patients in improving independent living skills/daily living skills.
  • Lead independent living skills training, drug awareness training and social skills groups for residents.
  • Educated patients and families about infant care, preparation of healthy meals, independent living and adaptation to disability or illness.

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20. EKG

average Demand
Here's how EKG is used in Unit Secretary jobs:
  • Operated electrocardiograph (EKG) and other equipment to administer routine/emergency diagnostic tests.
  • Set up telemetry units, EKG removed hep locks, stock order, assisted patients with healing and recovery after surgery.
  • Coordinate and maintain the flow of activity for the nursing unit, and monitor patient's vital signs and EKG rhythm.
  • Filed lab and x-ray reports, EKG's etc., with appropriate medical record and refilled medical record in appropriate place.
  • Perform duties as desired, reading EKG and defining the rhythm s, answering phones/call lights, building patient charts.
  • Performed Vital Signs, Finger Stick Blood Sugars, 12 Lead EKG's, Telemetry Monitoring and Pulse Ox Placement.
  • Preformed daily duties of vital signs, input and output, EKG placement and monitoring, and sending lab specimens.
  • Transcribed medical orders and placed orders in the patient's charts such as labs, x-rays, EKG's etc.
  • Handle the ordering of patient diagnostic testing this includes labs, x-rays, or EKG the duration of patient care.
  • Assisted nurses with patient care, taking vital signs, EKG, Bladder scan, CBG and collecting specimens.
  • Measure and interpret EKG's (electrocardiograms) and discuss findings with the patient's doctor and nurse.
  • Answer telephone and patient call lights, process physician orders; order stock for unit; EKG monitoring.
  • Ordered daily labs, EKG, X-rays, diets, and treatments in the clinical computer system.
  • Monitor Technician - Mercy Gilbert Medical Center, Gilbert, AZ Duties include continuous EKG monitoring activities.
  • Perform electrocardiogram (EKG), surgery lead placements, or other equipment to administer routine diagnostic.
  • Coordinated with multiple departments (e.g., radiology, EKG, lab) to facilitate patient care.
  • Type correspondence/memos/letters and transcribe all EKG reports from word to written format for department as needed.
  • Copy charts for admissions, faxing need reports to floors, scanning EKG into electronic charts.
  • Assist nurses with diverse functions including IV start, EKG's and management of catheters.
  • Order stat portable x-rays and EKG testing for patients as needed or directed by staff.

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21. RN

average Demand
Here's how RN is used in Unit Secretary jobs:
  • Assured quality in patient/visitor meal service by visiting patients after every meal delivery to ensure customer satisfaction and responding to patient/visitor concerns
  • Established/maintained numerous extensive/complex contacts with internal/external organizations and responded to inquiries and resolved administrative problems brought to the supervisor.
  • Developed and maintained new system for tracking immunization records for approximately 350 international field staff and domestic projects employees.
  • Conduct inspections of personnel readiness and supply accountability for over a million dollars of United States Government equipment.
  • Participated with higher-level employees in conducting management studies and special projects concerning operations/procedures/policies.
  • Scheduled patients for return follow-up appointments and gathering patient demographics for new appointments.
  • Organized routine visits involving external physician optometry, dental and podiatry professionals.
  • Created list of required immunizations for international staff based on their destination.
  • Communicate with internal & external customers including physician office or treatment centers.
  • Coordinated selected patient activities between the nursing unit and other internal departments.
  • Communicate regularly with client management to address ongoing strategies and concerns.
  • Collaborated with administrative staff to resolve patient concerns and crisis situations.
  • Participated in facility surveys and inspections made by authorized governmental agencies.
  • Scheduled appointments and handled internal and external telephone inquiries.
  • Communicate with environmental services to ensure proper bed turnaround.
  • Developed professional customer service and learned the hospital systems.
  • Promote and ensure good customer service to external/internal physicians.
  • Coordinated patient services with internal and external ancillary departments.
  • Completed home visits assessed and evaluated medical and social concerns
  • Scheduled transportation for patient's external Doctor appointments.

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22. Telephone Calls

average Demand
Here's how Telephone Calls is used in Unit Secretary jobs:
  • Performed general receptionist/clerical duties: assisted visitors and patients, answered telephone calls, ordered and maintained supplies and equipment.
  • Greeted patients and visitors, answered/screened/routed telephone calls, distributed mail and performed other general clerical duties.
  • Directed the orderly flow of patient-related data and communication through answering and initiation of telephone calls.
  • Screened telephone calls and completed initial interviews to determine eligibility for Eating Disorders Program services.
  • Communicated with other departments throughout the hospital by coordinating telephone calls and taking messages.
  • Monitored telephone calls; arranged all inquiries and delivered corresponded.
  • Frequent telephone calls among various inter-hospital and private physician offices.
  • Answered frequently telephone calls and ensured accuracy of information conveyed.
  • Received and routed incoming correspondence and screened incoming telephone calls.
  • Assisted patient/patient family members in making telephone calls.
  • Prioritized incoming telephone calls for the Emergency Department.
  • Answered unit telephone and directed telephone calls appropriately.
  • Directed incoming telephone calls to appropriate professionals.
  • Answered telephone calls according to professional standards.
  • Answer incoming telephone calls and intercom communications.
  • Placed critical doctor-to-doctor telephone calls.
  • File processed physician orders, answer telephone calls, direct visitors to patient rooms, aid in ordering supplies for unit.
  • Answered telephone calls (intercom), provided information to medical staff, and send emails to patients regarding their appointments.
  • Screened telephone calls or personal contact with staff/inmates, utilizing judgment in directing the caller to the most qualified staff member.
  • Function as a member of the nursing team by organizing records, answering telephone calls and process physician's orders.

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23. Hospital Staff

average Demand
Here's how Hospital Staff is used in Unit Secretary jobs:
  • Coordinated appointments with hospital staff and completed required correspondence with security and completed required correspondence with security and Department of Corrections.
  • Ensured professionalism within the unit for effective departmental functioning and interacted courteously with patients, family members and hospital staff.
  • Used communication skills to streamline interdepartmental relations and ensure delivery of information was maintained among hospital staff and physicians.
  • Helped family members, patients and hospital staff with interpreting legal documents and preparation for important procedures.
  • Communicated and assisted Physicians and hospital staff as needed for patient location and operations.
  • Provided medical terminology terms assistance to hospital staff, clinics and laboratories.
  • Coordinated communication between physicians and hospital staff to ensure quality of care.
  • Interacted effectively and tactfully with all clinical and non-clinical hospital staff.
  • Organized diagnostic data for interpretation by physicians and hospital staff.
  • Participated and helped coordinate yearly disaster training/drills for hospital staff.
  • Certified unit secretary assisted Hospital staff with administrative duties.
  • Facilitate communication between patients, families and hospital staff.
  • Manage information and communication flow through appropriate hospital staff.
  • Coordinated communication between hospital staff and physicians.
  • Supported multidisciplinary hospital staff of 75.
  • Attained skills in human relations with patients, families, doctors, nurses, and other hospital staff; problem solving.
  • Deal directly with family members of trauma victims to provide primary contact to patients, hospital staff, and facilities.
  • Communicated to hospital staff, patients, families, and visitors concerning patient care for up to 20 patients daily.
  • Answer and direct incoming calls from patient's family members and hospital staff to the correct personnel within the unit.
  • Construct new patient charts, coordinate nurse and nurse tech response to patient, physician, and hospital staff calls.

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24. Charge Nurse

average Demand
Here's how Charge Nurse is used in Unit Secretary jobs:
  • Fostered open communications with Charge Nurse, NCC and Director to enable pipeline of information regarding potential customer satisfaction issues.
  • Received minimal supervision from management, reporting Charge Nurse/Director, while keeping them informed of potential patient satisfaction issues.
  • Coordinated multiple areas of charging/admissions/discharges/transfers with the Supervisor or Charge Nurse.
  • Worked closely with Charge Nurse/Clinician to ensure smooth administration of unit.
  • Provided charge nurses necessary patient information for bed placement.
  • Completed special projects for unit director, supervisors and charge nurses, Followed Standard Precautions using personal protective equipment as required.
  • Assist Charge Nurse in maintaining supplies and equipment on nursing unit, performs lab procedures, completes audits and manages logbooks.
  • Assisted doctor's with tasks, reports, and worked hand in hand with charge nurse and nurses on the unit.
  • Worked directly with the charge nurse of semi-independent living unit to address the needs of the residents and the staffs.
  • Worked closely with charge nurse and house supervisor, along with all nurses and doctors to get orders in correctly.
  • Worked as a team with charge nurse, social services and case manager to improve patient care and facilities discharge.
  • Commended for multitasking abilities; frequently helped the charge nurse to maintain the nurse station when the secretary is absent.
  • Assist the nurses, charge nurse, nursing supervisor and unit director in coordinating the flow of the unit activity.
  • Provided direct patient care under the supervision and guidance of the charge nurse to an assigned group of patients.
  • Review medical record of new admissions daily for history and physical Works under the direction of the charge nurse.
  • Coordinate care with charge nurse and assist when needed for special projects and tasks, manage all paper documents.
  • Collaborated effectively with the unit charge nurse and/or care manager and/or patient placement identify bed needs and/or unit needs.
  • Assist ER charge nurse with patient placement and moving staff around to help accommodate the flow of the ER.
  • Keep charge nurses informed of all patient information, serve as direct line of communication between patient and staff.
  • Received recognition from Charge Nurse for low rate of missed orders/ physician consults (<1%).

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25. Meditech

average Demand
Here's how Meditech is used in Unit Secretary jobs:
  • Record physician orders on patients chart in hospital MediTech computerized charting system.
  • Completed Physicians orders via MediTech software.
  • Registered them into MediTech system.
  • Keyed patient information into MediTech.
  • Record assigned patients' vital signs, blood sugars, and daily intake and output in hospital MediTech computerized charting system.
  • Transcribed physicians orders into the AS400, MEDITECH System, and to the medication administration records.
  • Processed physician orders from chart and answered queries in IBEX and MediTech systems.
  • Followed up on consults, entered orders correctly into MEDITECH system.
  • Input labs, x-rays, and other medical test into Meditech-System
  • Transcribed and enter various doctors' orders into MediTech database.
  • Enter new orders into MediTech computer program.
  • Enter patient daily charges into MediTech.
  • Input all orders into MEDITECH.
  • Admitted/discharged patients through MEDITECH program.
  • Interpreted and transcribed written physicians order to designated forms and/or into Meditech for admission with routine procedures, including laboratory requests.
  • Selected Contributions (Secretary):* Trained and effectively utilized Meditech computer system to meet patient/unit needs.
  • Participated and responsible for set up and education for Meditech software, specifically order entry component.
  • Prioritized busy nursing station, utilized Meditech software for physician orders, and patient registration.
  • Protect and maintained the security and confidentiality of patient data/medical information using Meditech software.
  • Handled majority of Meditech ordering and typing organization and restocking of patient charts.

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26. Unit Clerk

average Demand
Here's how Unit Clerk is used in Unit Secretary jobs:
  • Assumed additional lead unit clerk responsibilities including leading staff meetings and serving on Quality and Safety Council
  • Served as a unit clerk providing administrative support for rehabilitation staff.
  • Coordinated monthly unit clerk meetings with management.
  • Trained more approximately four unit clerks, nurses and medical assistant on the use of computer system and work flow procedures.
  • Assist with daily living skills, Unit clerk documenting & recording of vital signs, as well as input and output.
  • Meet and great families and visitors with a smile and ensure that their visit was a positive experience Accomplishments Unit Clerk Certification
  • Control of work flow and organization of patient information were crucial factors to successful administrative management in the Unit Clerk position.
  • Cross-covered for other nursing units, and gives report to on-coming Unit Clerk or nursing staff at completion of assigned shift.
  • Give necessary breaks to the other Unit Clerks by answering the phone, putting in patient orders, and using EMR.
  • Employed as the Unit Clerk and Secretary for the Neonatal Intensive Care Unit for Covenant Women and Children's Hospital.
  • Trained more than 20 unit clerks, nurses and medical assistants on unit's computer system and work flow procedures.
  • Perform clerical functions within the unit clerk sphere of responsibility by communication with other members of the health care team.
  • Assume position as Unit Clerk and handle multiple phone calls with providers, families and to schedule any appointments.
  • Educate and train new unit clerks, students and other staff, related to unit clerk activities and responsibilities.
  • Worked 13 years in the Emergency Room as a Unit Clerk, answering telephones and directing calls for physicians/nurses.
  • Orientated and trained new hires, supervised (5+) Unit Clerks in a 12 hr shift setting.
  • Develop effective working relationships with various in house departments such as Telemetry Technicians, Unit Clerks, etc.
  • Worked in several areas of the hospital in Dietary, and then becoming a Unit Clerk several departments.
  • Supervised other clerks on the unit and handled scheduling of all other unit clerks, and CNA personnel.
  • Scheduled all surgeries, ordered all labs and X-rays and assisted nurses in performing Unit Clerk duties.

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27. Hippa

average Demand
Here's how Hippa is used in Unit Secretary jobs:
  • Transcribed patient information and entered it into medical charts and hospital database while following medical confidentiality and HIPPA regulations.
  • Retrieved or initiated patient medical history and examination file while maintaining confidentiality and compliance with al HIPPA regulations.
  • Obtain Prior-authorizations from insurances and Process request for release of information according to HIPPA regulation.
  • Maintained patient confidence and protected hospital operations by keeping information confidential ensuring HIPPA compliance.
  • Uphold HIPPA confidentiality standards pertaining to all client and company information and documentation.
  • Request and received medical information from facilities while maintaining HIPPA regulations.
  • Maintain patient confidentiality by adhering to HIPPA regulations and hospital policies.
  • Protected confidential medical documents to remain within compliance of HIPPA regulations.
  • Handled personal and confidential information implementing the HIPPA Privacy Rule.
  • Acted within HIPPA regulations protecting patient confidentiality and hospital operations.
  • Developed and executed HIPPA policy procedures to ensure patients privacy.
  • Facilitated HIPPA law in order to ensure patient information security.
  • Maintained confidentiality of patient medical information in compliance with HIPPA.
  • Manage and file medical information appropriately according to HIPPA standards.
  • Comply HIPPA regulations and electronically monitor and disburse patient information
  • Maintained patient confidentiality by following and enforcing HIPPA guidelines.
  • Documented patient activities and adhered to HIPPAA confidentiality requirements.
  • Maintained confidentiality of all patients according to HIPPA regulations.
  • Maintained patient privacy and confidentiality, HIPPA regulations.
  • Maintained confidentiality and compliance with all HIPPA regulations.

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28. Unit Supplies

average Demand
Here's how Unit Supplies is used in Unit Secretary jobs:
  • Maintain and order unit supplies resulting in increased efficiency and productivity.
  • Organized and maintained unit supplies necessary for daily operation of unit.
  • Maintain unit supplies and co-operative efforts to maintain budgetary constraints.
  • Transcribe Physician OrdersPerform Data EntryMaintain Inventory of Unit Supplies and Equipment
  • Order stationary and unit supplies/equipment.
  • Answer phones, screen for mental health crises and emergencies; Maintain Secure Entry/Exit, Order patient meals and unit supplies.
  • Perform inventory of stock levels of sterile/non-sterile patient care and unit supplies and complete required records and prepare orders/credits for supplies.
  • Order all unit supplies from local vendors for administration, director of nursing, nurses, and physical therapy department.
  • Reconcile thoracic charges, maintain admission logs for the ICU unit, and order unit supplies through SAP ordering system.
  • Maintain unit supplies inventory by monitoring current inventory, anticipating needed supplies, placing orders, verifying receipt of supplies.
  • Assisted in maintaining unit supplies/equipment by monitoring inventory levels, ordering supplies, as instructed, and completes appropriate logs.
  • Maintain unit supplies inventory by checking stock to determine inventory level; anticipate needed supplies; verify receipt of supplies.
  • Maintain unit supplies inventory by anticipating needs, placing and expediting orders via MARS and verify receipt of supplies.
  • Maintained unit supplies inventory by entering orders into (PMM) material management system and verifying receipt of supplies.
  • Assisted nursing staff with monitoring Telemetry screens, ordering and stocking unit supplies and communications with various physicians.
  • Order office or patient care supplies within budget constraints and maintain inventories of unit supplies and communications equipment.
  • Perform secretarial duties, maintain unit supplies and coordinate the needs of the unit with other departments.
  • Worked on ordering unit supplies as well as keeping unit in working order for nurses and staff.
  • Perform clerical and receptionist functions including computer order entry, retrieval of data, maintaining unit supplies.
  • Order unit supplies, answering unit calls and forward them to the appropriate department or individual.

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29. Direct Calls

average Demand
Here's how Direct Calls is used in Unit Secretary jobs:
  • Answer telephones and refer calls, direct calls, take messages and Placing calls when requested by Administrator and Medical Staff.
  • Answer telephones and give information to surgeons, MDS, family, take messages and direct calls to appropriate staff.
  • Answer telephones and direct calls to appropriate staff as well as placing outgoing calls for providers to continue medical care.
  • Maintain an organized office, answer and direct calls according to relevance, execute standard administrative responsibilities, admit patients.
  • Answer phones and direct calls to appropriate staff * Deliver messages, documents and specimens to the appropriate area.
  • Answer phones and direct calls, order office supplies, set up charts for patient discharge and/or transport.
  • Answered high volume of telephones and calls light from patient's room, direct calls to appropriate staff.
  • Order supplies stock unit, answer and direct calls, fax, scan, verified insurance as needed.
  • Answer telephones, direct calls, operate office equipment, charting of doctors orders and monitoring patients.
  • Answered telephone, screen and direct calls; took and relayed messages and provided information to callers.
  • Answered calls to provide information or direct calls to appropriate staff, floor, or department.
  • Provide general secretarial duties, such as answer telephones and direct calls to appropriate staff.
  • Answer phones, direct calls and take messages for physicians, social workers and nurses.
  • Answer telephones and direct calls to medical staff and patients or relay messages as appropriate.
  • Answer phones, direct calls, schedule appointments, and order supplies and equipment.
  • Answer telephones and direct calls to appropriate staff, arrange hospital admissions for patients.
  • Answer telephones and direct calls to appropriate staff, as well as take messages.
  • Answer telephone, screen and direct calls, received messages and provided information.
  • Answer telephones and call lights; direct calls or take messages as appropriate.
  • Answer multiple line telephone, direct calls, and page technicians and physicians.

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30. Insurance Companies

low Demand
Here's how Insurance Companies is used in Unit Secretary jobs:
  • Prepared medical records for hospital transfer or discharge Carefully reviewed medical records for accuracy and completion as required by insurance companies.
  • Obtain accurate and complete registration information to ensure prompt billing for Medicaid and Medicare for reimbursement and other insurance companies.
  • Communicated with the pharmacy and insurance companies for prior authorization for doctor appointments and medications prescribed the physicians.
  • Processed billing for all insurance companies and obtained coverage and benefit information, physician, and laboratory reports.
  • Coordinated resident's insurance benefits obtaining needed provider referrals from insurance companies.
  • Contacted insurance companies to verify and validate current insurance provided by patient.
  • Interfaced with insurance companies to determine patient eligibility for the program.
  • Maintained appropriate documentation for communication with unit staff and insurance companies.
  • Maintained patient records and communicated with insurance companies to verify coverage.
  • Documented and reviewed all interactions with patients and insurance companies.
  • Contacted insurance companies to ensure correct adjudication of submitted claims.
  • Communicate with insurance companies to acquire referrals and authorizations.
  • Processed and coordinated referrals for patients with insurance companies.
  • Fax information to pharmacy and occasionally insurance companies.
  • Communicated with various insurance companies for insurance verification.
  • Called insurance companies for specific information on patients.
  • Handled calling insurance companies for all authorizations.
  • Process payments received from different insurance companies.
  • Verified benefits with insurance companies.
  • Arranged transportation through the insurance companies for patients who came to the ER, as well as patients who were discharged.

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31. Medical Supplies

low Demand
Here's how Medical Supplies is used in Unit Secretary jobs:
  • Managed availability of surgical, pharmaceutical, and general medical supplies for unit.
  • Ensured adequate levels of clerical/business/medical supplies and forms, ordering if necessary
  • Transcribed physician orders placed orders for medical and non-medical supplies.
  • Ordered medical supplies and processed documentation for nurses/radiology department.
  • Maintained inventory of clerical and medical supplies as required.
  • Reviewed inventory and ordered office and medical supplies.
  • Ordered medical supplies for facility and medical records
  • Obtained proper medical supplies from materials management.
  • Monitored medical supplies and re-ordered as needed.
  • Maintained documented inventory of medical supplies.
  • Maintained stock of office/medical supplies.
  • Delivered breakfast/lunch trays to patients Maintain stock as needed in patient rooms to include linen, equipment and all medical supplies.
  • Processed patients' medical supply charge entries and ordered, stocked, and maintained medical supplies for all wards on floor.
  • Prepare patient charts on admission, data entry of doctor orders, obtain medical supplies for procedures, and answer phones.
  • Enter orders for medical supplies, blood products, X-ray film, and retrieving procedure results needed for active cases.
  • Stock units with office and medical supplies weekly; keep inventory of nursing station prepare requisitions to maintain established inventories.
  • Managed a remote warehouse that distributed medications, vaccines, and medical supplies to health centers in different rural hospitals.
  • Order office and medical supplies for unit; maintained patient's records, charts and daily log of patient information.
  • Inventoried and maintained the required supply level of nutritional and medical supplies, and scheduled patient ancillary appointments as required.
  • Handle all office management and administration functions such as faxing, filing, and ordering equipment and medical supplies.

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32. ICU

low Demand
Here's how ICU is used in Unit Secretary jobs:
  • Conceived an integrative behavioral health program, at a local Community Supported Agriculture organic farm for inpatient psychiatric patients.
  • Included in this was asking why particular pedagogical methods were utilized in order to understand effective teaching methods.
  • Managed a citywide resource center responsible for developing curricula, teacher training, community education & intervention programs.
  • Managed difficult conversations and circumstances with extreme care and professionalism, which enhanced the customer experience.
  • Presented high standards of flexibility by mastering the numerous areas of ICU and Medical/Surgical departments.
  • Recognized and facilitated difficult customer situations appropriately using NMH resources for a timely resolution.
  • Level-headed health professional who remains calm and effective in extremely difficult and stressful situations.
  • Trained National Counterpart regarding curriculum design, evaluation methods and sustainability.
  • Manage clerical responsibilities on fast-paced inpatient medical/surgical and ICU/CCU units.
  • Provided excellent customer service in often difficult and tense situations
  • Received and routed laboratory specimens to/from particular staff member.
  • Collaborated with agency Medical Directors on difficult cases.
  • Develop curriculum according to federal contract guidelines.
  • Coordinate the daily events in an ICU setting and all other secretarial duties, including but not limited to maintaining equipment.
  • Trained new staff on how to utilize computer systems, daily protocol and other procedures and policies significant in the MICU.
  • Worked in Labor & Delivery, Nursery, Endoscopy, Surgery, Telemetry, ICU/CCU and other departments as needed.
  • Administered patient information, activities coordination, and procedure scheduling for ICU and medical/surgical units of the 252-bed teaching hospital.
  • Worked extensively with World Food Program, The International Fund for Agriculture and Development and the World Food Counsel.
  • Worked in multiple settings including SICU, MICU, General Medicine floor, and Psych units over 2 years.
  • Work as a sole secretary on a fast paced ICU that critical patients come to right after heart surgery.

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33. Clerical Support

low Demand
Here's how Clerical Support is used in Unit Secretary jobs:
  • Provided communication and clerical support to patients and nursing staff to facilitate the effective operation of Labor and Delivery personnel.
  • Provide clerical support in completing Advance Directives including documentation, informing the physician and collaborating with Consumer Affairs.
  • Responded to customer requests through coordination of interdepartmental communications; provided clerical support to the patient care unit.
  • Provide clerical support to all interdisciplinary team members requiring strong listening, written and verbal communication skills.
  • Performed specialized office and clerical support tasks that required previous knowledge of department and company procedures.
  • Provided clerical support, assumed responsibility and accountability for the preparatory and holding area.
  • Provided exceptional clerical support to unit and maintained nurses' station with minimal supervision.
  • Provided all aspects of receptionist and clerical support to personnel on Medical-Surgical Unit.
  • Provided clerical support for unit as well as communication link for multidisciplinary team.
  • Provided clerical support to inpatients and outpatients including in and outpatient surgery scheduling.
  • Provided clerical support to both physician and nurses on busy cancer/orthopedic unit.
  • Provided clerical support to the nursing stations including preparation for admissions.
  • Provided clerical support and coordination of communication to inpatient care areas.
  • Provided clerical support; arranged transportation for patients to physician appointments
  • Provided administrative and clerical support within a busy medical office.
  • Participate in providing cost-effective, quality and efficient clerical support.
  • Provided a seven nurse team with information and administrative/clerical support.
  • Provided clerical support to enhance and facilitate unit operations.
  • Support other department/staff with clerical support and equality activities.
  • Provide medical office clerical support using office automation systems.

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34. Health Unit

low Demand
Here's how Health Unit is used in Unit Secretary jobs:
  • Developed and implemented a Health Unit Coordinator manual utilized for orientation and training new employees.
  • Certified by National Association of Health Unit Coordinators and earned qualification for all performance-based raises.
  • Provided leadership for Neurology-Neurosurgery Unit with development and training of new Health Unit Coordinators.
  • Work assignment at an assisted living center as a health unit coordinator/staffing coordinator.
  • Coordinate Health Unit operations, and facilitate emergency situations with skill and professionalism.
  • Execute complex administrative coordination for health units in accordance with hospital procedures.
  • Performed administrative operations to optimize the efficiency of a health unit.
  • Managed all utilization for patients admitted to Behavioral Health Unit.
  • Attended continuing education - Basic Arrhythmia and Certified Health Unit Coordinator
  • Perform all administrative tasks pertaining to health unit coordinators.
  • Maintained adequate staffing for emergency department health unit coordinators.
  • Promoted to health unit coordinator for the cardiovascular department.
  • Trained approximately 25 health unit coordinators in described tasks.
  • Achieved my certification as a Health Unit Coordinator
  • Worked as Nurse Aide on Medical/Surgery Floor, and also worked as a Health Unit Secretary in rotation with other medical colleagues
  • Mentored and educated other health unit coordinators and nursing staff as well as schooled physicians in use of Epic inpatient applications.
  • Established rapport with patients in 1:1 situations and utilized my mental health background when floated to the mental health units.
  • Promoted and relayed process changes in relating to the treatment of stroke patients to all Health Unit Coordinators hospital wide.
  • Provided case management to adolescent, adult, and geriatric patients on an inpatient acute care mental health unit.
  • Coordinated all relevant health unit materials; sorting, compiling, filing and consistently updating patients' medical records.

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35. Patient Charges

low Demand
Here's how Patient Charges is used in Unit Secretary jobs:
  • Performed daily patient charges for specialty equipment currently utilized, isolation rooms and telemetry monitoring equipment.
  • Coordinate documentation and recovery of patient charges, utilizing team leader/case manager as a resource.
  • Collected any required insurance co-pays or deductibles verify patient charges and update patient information.
  • Verified patient medical benefits to ensure maximum coverage for patient charges.
  • Demonstrate fiscal responsibility and accountability with respect to patient charges.
  • Maintained patient charges including filing and inputting patient information.
  • Maintain accurate unit census information and timely patient charges.
  • Recorded daily patient charges and prepared monthly statistical reports.
  • Assured patient charges were appropriately entered.
  • Initiate emergency processes including STAT paging, security assistance and patients' codes, enter patient charges on a daily basis.
  • Processed data entry of patient charges along with all clerical and administrative support functions which also required ordering and stocking supplies.
  • Enter orders into electronic medical chart, transcribe patient charges, answer phones, consult physicians, stock and order supplies
  • Managed unit calls, arranged labs and procedures, keyed patient charges and data, organized stock, maintained inventory.
  • Order entry, data entry, entry of patient charges - Patient admission and discharge - Transcription of medication orders
  • Developed a form which tracked admissions, transfers, discharges and usual patient charges on a daily basis.
  • Schedule diagnostic tests, scan EKG's, and enter patient charges into the computer system.
  • Entered and retrieved data related to physicians' orders, patient charges, and supply orders.
  • Managed phone calls, assembled patient and neonatal charts, and accurately entered patient charges.
  • Consolidate previous day patient charges for all Banner and Dignity Hospitals in preparation for billing.
  • Recorded patient's information, enter physician orders, patient charges, and special instructions.

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36. Patient Diagnostic Appointments

low Demand
Here's how Patient Diagnostic Appointments is used in Unit Secretary jobs:
  • Scheduled and maintained documentation of patient diagnostic appointments, surgeries and medical consultations.
  • Scheduled patient diagnostic appointments and medical consultations and transcribed doctor's orders.
  • Scheduled patient diagnostic appointments and medical consultations.
  • Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations, labs, diets, entered orders into the computer.
  • Schedule and confirm patient diagnostic appointments, surgeries, medical consultations and order DME needed for patient care.
  • Highlighted Acquired Skills * Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Scheduled and confirmed patient diagnostic appointments and surgeries per doctor orders.
  • Schedule and confirm patient diagnostic appointments, or new hire physicals.
  • Schedule and confirm patient diagnostic appointments.
  • Answered multi-line telephone and scheduled patient diagnostic appointments and medical consultations.
  • Scheduled and confirmed patient diagnostic appointments, surgeries, and medical consultations Maintained medical records, process Doctors orders.

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37. Staff Members

low Demand
Here's how Staff Members is used in Unit Secretary jobs:
  • Work collaboratively with other departments and/or staff members as appropriately to provide for an interdisciplinary approach to patient's needs.
  • Investigated and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
  • Coordinate with staff members to develop equipment and training requirements based on allowances and authorizations, budgetary restrictions.
  • Communicate regularly with administration and other staff members to ensure mutual understanding of information company-wide.
  • Maintained and organized patient demographic information for doctors and other staff members.
  • Communicate with other staff members regarding patient care/concerns including immediate attention care.
  • Coordinated scheduled meetings, and provided administrative support to staff members.
  • Consulted with staff members regarding patient information to ensure accuracy.
  • Planned and executed daily scheduling of approximately 40 staff members.
  • Conflict management and consistent communication with staff members.
  • Communicated information between staff members and patients/families.
  • Communicate essential information to appropriate staff members.
  • Maintained a continuous flow of communication between staff members for a 30 bed Telemetry unit and/or a 12 bed ICU unit.
  • Manage and provide quality control of all correspondence and ensure that all pertinent information is conveyed to the appropriate staff members.
  • Performed general secretarial duties, including answering phone calls, faxing patient information and directing patient requests to appropriate staff members.
  • Routed incoming/outgoing correspondence and screening material prior to distribution to appropriate staff members, Federal courts and Federal Law Enforcement Agencies.
  • Promote and provide positive patient care service, ongoing communication with doctors, registered nurses, staff members, and patients.
  • Focused on customer service for all patients, staff members, and visitors to create a positive experience for all parties.
  • Answered phones* Assisted employees, visitors and staff members* Helped schedule appointments* Broke down and assemble charts* Faxed and received information
  • Greeted visitors to the department; determined the purpose of the visit and responded or referred to appropriate staff members.

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38. Hipaa

low Demand
Here's how Hipaa is used in Unit Secretary jobs:
  • Gained extensive knowledge of HIPAA rules and regulations and prioritized safeguarding patient and family right to privacy and confidentiality.
  • Answered and screened incoming calls with professional phone etiquette and maintaining patient confidentiality to ensure compliance with HIPAA regulations.
  • Maintained highly confidential records involving diagnostics, therapeutics, medications and demographics in compliance with HIPAA regulations.
  • Ensured that Health Insurance Portability and Accountability (HIPAA) guidelines regarding patient confidentiality were strictly observed.
  • Maintained charts, executed computerized orders from physicians while maintaining confidentiality and patient privacy in accordance with HIPAA
  • Protected the security of medical records to ensure confidentiality, accuracy and compliance with current HIPAA regulations.
  • Updated and maintained hospital policies and charting system effectively adhering to all HIPAA and hospital regulations.
  • Complied with HIPAA standards in all patient documentation and interactions Performed administrative and clerical duties.
  • Maintain HIPAA compliance with all patient information and very appropriate identification to all hospital visitors.
  • Follow government regulations regarding HIPAA and assuring proper patient consent is received before treatment.
  • Request all necessary information for patients and fax requested information following all HIPAA regulations.
  • Maintained HIPAA regulations, resident confidentiality, stocked administrative and medical supplies.
  • Processed medical records requests and releases of information according to HIPAA regulations.
  • Maintain patient confidentiality and protect hospital operations by following HIPAA guidelines.
  • Maintained confidentiality of patient health information in accordance with HIPAA regulations.
  • Protected confidentiality of patient records; ensured compliance with HIPAA regulations.
  • Practiced patient information management and confidentiality requirements in compliance with HIPAA
  • Complied with HIPAA regulations regarding the confidentiality of patient information.
  • Prepared telemetry reports and other records with strict HIPAA confidentiality.
  • Screened telephone calls to protect confidentiality according to HIPAA regulations.

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39. Front Desk

low Demand
Here's how Front Desk is used in Unit Secretary jobs:
  • Coordinated front desk reception and manual scheduling, transcribing physician orders, medical instructions, medication information and dietary requirements.
  • Provided front desk coverage and performed secretarial/receptionist functions as needed.
  • Maintained medical front desk in computerized and manual scheduling.
  • Handled medical front desk computerized system.
  • Managed front desk reception responsibilities.
  • Greet, answer questions, address concerns at the front desk, and direct family members and visitors within the hospital.
  • Maintain front desk duties; answer phones, paperwork for admissions, communication throughout unit, crowd control, updating documents.
  • Relieved psychiatric care nurses front desk personnel answering 3 line phone calls and watching over the psychiatric patient care when needed.
  • Managed the front desk and responsible for answering the phone, greeting patients and visitors, obtain necessary authorizations for care.
  • Breast Health Coordinator included overseeing the front desk staff for registration and working with Radiologists in conjunction with breast biopsies.
  • Clear communication with doctors, patients and other hospital staff are in integral aspect of a Front Desk Unit Secretary.
  • Maintained front desk and switchboard, data entry via computer; and filed medical charts, scheduled exams and discharged patients
  • Lead for Pm shift secretaries and Nurse Aides* Assisted with ordering supplies for front desk and supplies for unit.
  • Work front desk which includes greeting visitors and maintaining secure information as well as being responsible for the front desk
  • Prepare all required paper work for in house Podiatrist and Dental group visits, cover front desk lunch period.
  • Carried out all customer service for patients and their families and performed common office tasks at the front desk.
  • Maintained front desk on secured pediatric unit including scheduling outpatient appointments, and unit secretary duties and peer preceptor.
  • Provide front desk secretarial services utilizing my skills in communication by greeting and directing patients, visitors or staff.
  • Manage front desk on two floors, coordinating patient care with other facilities, organizing and managing patient confidential files
  • Ensured neat and orderly reception area and sterilized computers, patient phones, office telephones and front desk.

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40. Clinical Staff

low Demand
Here's how Clinical Staff is used in Unit Secretary jobs:
  • Provided administrative support to assigned clinical staff including maintaining patient charts, updating patient information and admitting patients to the floor.
  • Maintain administrative organization via patient records, follow up inquiries, and ensuring appropriate communication between clinical staff and patients.
  • Facilitate unit operations through direct support activities to serve patients and family/visitors, nursing/clinical staff, physicians and department/unit.
  • Facilitated communication between clerical staff and clinical staff by initiating meetings and conferences and providing data on patient status.
  • Receive, confirm, deliver to correct clinical staff and document critical patient results including laboratory and radiology.
  • Support efforts to educate clinical staff of importance and necessity of accurate charge capture and medical record documentation.
  • Communicated with clinical staff to ensure all appropriate information is accurately and effectively being transferred between shifts.
  • Maintained continuous communication between physicians, clinical staff and patients in order to facilitate consistent patient flow.
  • Transcribed orders in an accurate and timely manner and collaborated with clinical staff members when necessary.
  • Developed and maintained the education manual and responsible for clinical staff education on proper documentation practices.
  • Communicated with registration, admit team, charge nurse & other clinical staff regarding incoming admissions/transfers/discharges.
  • Provided support to clinical staff through facilitating communication between primary care providers and specialty staff.
  • Provided telephone support, facilitated department with administrative support for quality management of clinical staff.
  • Served as a line of communication between clinical staff and patient to enhance patient/family satisfaction.
  • Conveyed information with clinical staff ensuring all appropriate patient information was gathered with minimal downtime.
  • Coordinated communication between physicians, clinical staff, other hospital departments and patients.
  • Support clinical staff to ensure all patient information is gathered and recorded accurately.
  • Communicate with the clinical staff/patient to ensure all appropriate patient information is gathered.
  • Communicated with clinical staff to ensure all appropriate patient information was gathered.
  • Obtained necessary information to admit/register patients for clinical staff to place orders.

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41. CNA

low Demand
Here's how CNA is used in Unit Secretary jobs:
  • Maintain all resident charts Schedule resident medical appointments and transportation Update CNA assignment sheets
  • Performed dual functions as CNA and unit secretary for long-term care rehabilitation facility.
  • Obtained CNA certification and became a Maternity Technician.
  • Update census/diagnosis MD, Update all meal in take records, BM records, CNA flow sheet/positioning sheets and alarm.
  • Provided CNA escorts to accompany residents to and from clinic appointments; instructing them of staff and resident protocol.
  • Provide the 24 hour report forms for the nurses and supply the CNA staff with their assignment sheet information5.
  • Assisted CNA's when needed with care of residents including transporting the resident to and from Doctor appointments.
  • Worked as a Unit Secretary and would occasionally fill in as a CNA in the Emergency Department.
  • Utilized CNA certification to take and record vital signs, draw blood and register patients as needed.
  • Call home health agencies for special equipment, assign and schedule CNA to sections and feeding assignments.
  • Trained new employees on CNA daily job requirements, expectation of the facility and facility policies.
  • Respond to patient call bells, and effectively communicate needs to RN's and CNA's.
  • Delegated staff of CNA S schedules also provided operational requirements per patient s records and files.
  • Answered the patient call lights and notified the nurse or CNA of what the patient needed.
  • Answer phones for patient requests/complaints relaying messages to correct RN, CNA, CN, etc.
  • Scheduled nursing for multiple floors, established hospital-wide CNA Training program with the Education Department.
  • Required CNA (120hr) Certificate, Wisconsin Certificate also a CMT certified medication Tech.
  • Provided support to Nurses, CNA's, clinics, case managers regarding patient information.
  • Provided weekly scheduling for RN/LPN/CNA to ensure proper staffing according to daily patient census.
  • Worked the floor as a CNA providing personal care and assistance with ADL's.

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42. Word Processing

low Demand
Here's how Word Processing is used in Unit Secretary jobs:
  • Maintain data and medical records utilizing word processing programs, spreadsheets, databases and handwritten documentation.
  • Perform word processing, data management and computer-based functions, equipment accountability and facility management.
  • Complied data, developed letters, and utilized personal computer to perform word processing of correspondence, reports and special projects.
  • Type confidential documents on a word processing system including, Microsoft Word, PowerPoint, Excel, Access, and Outlook.
  • Operate office equipment, use word processing, spreadsheets, and multiple software applications to prepare reports and medical records.
  • Operate office equipment using word processing and other software applications to prepare letters, case histories, or medical records.
  • Operate office equipment, such as voice mail messaging systems, and use word processing or other software applications.
  • Operated office equipment to include voice mail messaging systems, word processing, spreadsheet, and other software applications.
  • Use Word processing, spreadsheet, and other software applications to prepare reports, invoices and medical records.
  • Performed general clerical duties to include filing, word processing, data entry, photocopying, and mailings.
  • Excel, word processing, filing record, transferring call, scheduling appointment, and getting patients vital
  • Create and compile department reports, forms, data entry and word processing assignments for the Director.
  • Used computers for various applications, such as database management, word processing and internet searches.
  • Maintained files and record systems, performed basic computer application including word processing and spreadsheets.
  • Operated office equipment, used computers for spreadsheet, word processing, and hospital applications.
  • Used company computers for various applications, such as database management or word processing.
  • Answer a high volume of calls, word processing, updating and maintaining charts.
  • Utilized office equipment for word processing, spreadsheet creation and data entry function.
  • Operate office equipment and use word processing, spreadsheet, and other software programs
  • Handled all word processing and typing for a clinical team and administrator.

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43. EMR

low Demand
Here's how EMR is used in Unit Secretary jobs:
  • Maintained accurate patient records on in-house EMR system and medical terminology background.
  • Transcribed physician orders and laboratory test and medications in the computerized EMR system
  • Worked with the EMR team in switching over to scanning in documents and patient's insurance cards and ID into EDM.
  • Prepare and compile records, enter into EMR physicians' orders and instructions, dietary requirements, and consult.
  • Admit patients to the floor, complete doctors orders and enter them into the EMR and update patients charts.
  • Transcribe Medications to EMR, Assist Nurses with Admissions, schedule appointments, and assist patients when needed.
  • Help write codes for different interfaces and managed policies and procedures requirements for the implementation of the EMR.
  • Scan patient discharges, EKG's, EMTALA transfer certifications and miscellaneous patient documents into EMR system.
  • Assisted with patient care, preformed administration duties including entering orders, and charting in EMR system.
  • Process medical orders into computer system(EMR), order labs, schedule appointments for patients.
  • Perform duties with HIPPA compliance and JCAHO standards, strong knowledge of medical terminology and EMR software.
  • Audited 75-100 patients' electronic medical records (EMR) daily for proper coding and medical terminology.
  • Scan and maintain electronic record of patient chart and physician orders (EMR) - HIPPA COMPLIANCE.
  • Entered and transcribed Physician and post-op orders on in-house EMR system, utilizing medical terminology knowledge.
  • Worked in IS to help clean up errors and make corrections in the EMR after go-live.
  • Handled electronic files/faxes as well as electronic medical records (EMR) on a daily basis.
  • Document in EMR system all patient activity, I & O's, and vitals.
  • Work directly with physicians, nurses and patients, EMR systems, schedules appointments as necessary
  • Consult and page physicians, make follow up appointments and document each in the EMR.
  • Prepared patient charts accurately and neatly for the unit assisting with orders input into EMR.

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44. Admission Paperwork

low Demand
Here's how Admission Paperwork is used in Unit Secretary jobs:
  • Complete and process admission paperwork upon resident's admission to facility.
  • Complete requests from hospital units requesting additional copies of admission paperwork.
  • Prepared floor admissions and assisted with processing admission paperwork.
  • Complete admission paperwork and program orientation with patients.
  • Scheduled surgeries, discharge planning, helped set up patients charts and did admission paperwork to the floor.
  • Filled out new resident admission paperwork and explained benefits with the resident and their family members.
  • Assemble admission paperwork for any new admissions, and insure room is ready for occupancy.
  • Assembled charts and prepared admission paperwork for the nurse in anticipation of patient arrival post-surgery.
  • Completed incoming inmate admission paperwork each day, then sent it to count room.
  • Assure discharge or admission paperwork is completed and patient services are completed with satisfaction.
  • Prepared admission paperwork, complied and maintained client records, and coordinate billing.
  • Assure admission paperwork is in all empty charts, assist with completing paperwork.
  • Prepare charts for new patients including all admission paperwork for medical staff.
  • Completed and arranged transfer to city hospitals or admission paperwork to floors.
  • Handled admission paperwork, ensuring all additional orders and tests were entered.
  • Prepare admission paperwork and new chart for arrival of new resident.
  • Complete proper admission paperwork, gather and update patients' charts.
  • Obtain health insurance authorizations and complete admission paperwork for new patients.
  • Processed all admission paperwork for patients admitted to the hospital.
  • Assist with resident admission paperwork and chart setup.

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45. Medical Orders

low Demand
Here's how Medical Orders is used in Unit Secretary jobs:
  • Coordinated patient registration and discharge processes in conjunction with medical orders which included collaboration prescriptions and maintained timekeeping records for patients.
  • Demonstrated proficiency in medical terminology, telephone and receptionist skills, computer operations, and competency in processing medical orders.
  • Maintain patient medical records* Assist Nurses with day-to-day documentation* Data entry* Front desk reception* Process medical orders* Assist with scheduling
  • Analyzed and transcribed medical orders and assisted in admissions process Ordered and received supplies and disperse in appropriate locations
  • Transcribed accurately all medical orders from physicians on appropriate forms for admissions and for continual inpatient care.
  • Used Affinity Medical Software for required documentation and made sure that medical orders were accurately recorded.
  • Communicated with hospital staff to provide medical orders for patients through computer programming.
  • Processed physician medical orders, maintained patient surgery schedules and patient census reports.
  • Processed physicians' medical orders into medical database as patient were evaluated.
  • Process correspondences for medical staff and input medical orders to appropriate department.
  • Review medical orders and requests to verify accuracy and implementation.
  • Transcribed medical orders, patient nutrition plans and laboratory results.
  • Created and categorized patient charts and charted doctor/nurses medical orders.
  • Conducted medical orders and organized patient charts and information.
  • Transcribe medical orders prepared by emergency department physicians.
  • Discussed medical orders with physicians to insure accuracy.
  • Processed and input prescribed patient medical orders.
  • Managed patient medical orders and information.
  • Assembled, validated, and maintained patient medical orders and charts to maintain central access of patient information and eliminate errors.
  • Completed communication in reference to medical orders with all nursing staff to ensure proper medical care and compliance with HIPPA procedures.

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46. Patient Rooms

low Demand
Here's how Patient Rooms is used in Unit Secretary jobs:
  • Coordinated with various departments including housekeeping and dietary to maintain cleanliness of patient rooms and address nutritional needs.
  • Established patient records by preparing folders, assigning patient rooms, completing patient identification information.
  • Monitored correct identification of isolation precautions on patient rooms as per policy.
  • Greeted visitors entering and directed to appropriate patient rooms and/or requested location.
  • Delivered required equipment to patient rooms.
  • Partnered with the unit's charge RN, I: greeted entering patients, obtained demographics, and assigned patient rooms.
  • Performed extra duties to assist nurses during fast-paced moments, such as cleaning patient rooms, changing linens, etc.
  • Responded to telephone inquiries and relayed messages to patients and medical staff; directed visitors to patient rooms.
  • Directed public to patient rooms or answered any questions they might have to the best of my ability.
  • Greeted families and friends of patients and direct them to patient rooms or other area of the hospital.
  • Impact: Ensured that all patient records were completed and assigned patient rooms at the time of admittance.
  • Answer phones and direct callers to the appropriate physicians, nurses, patient rooms or other departments.
  • Provide services to patients, such as answering calls from patient rooms and assisting the nursing staff.
  • Maintain patient rooms, set up for vaginal deliveries, clean equipment to prepare for sterilization.
  • Ordered supplies, and stocked all patient rooms, did admissions, discharges, and transfers.
  • Attended to 12 inpatient rooms by taking vital signs, blood sugars, and charting activity.
  • Stocked patient rooms with necessary supplies and equipment needed in the absence of a Patient Supply Technician
  • Assisted nurses in preparing patient rooms, getting supplies for patients, feeding and changing babies.
  • Cleaned all areas of the hospital, including floors, surgery areas, and patient rooms.
  • Answer call lights from patient rooms, and direct Nursing staff to rooms for assistance.

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47. Blood Pressure

low Demand
Here's how Blood Pressure is used in Unit Secretary jobs:
  • Copied information, such as patients' temperatures, pulse rate and blood pressure for nurses records onto patients medical records.
  • Recorded patient's temperature, pulse rate, and blood pressure from nurses' records onto patient's medical records.
  • Checked and recorded vital statistics which were the pulse, height, weight, temperature and blood pressure.
  • Documented and graphed patient's height, weight, temperature, blood pressure, heart and pulse rates.
  • Obtain and record accurate blood pressure, respiration, heart rate, temperature, output and input information.
  • Updated medical records on new patients such as, inputting patients temperature, pulse rate and blood pressure.
  • Recorded residents' vital signs such as weight, blood pressure, temperature, pulse and respiration.
  • Obtained blood pressures, weights, and blood sugars on the patients that I was responsible for.
  • Monitored patient vitals (i.e., Cardiac rhythms, Respiratory rate, Blood Pressure, etc.)
  • Provided basic patient care and treatments, such as taking temperatures, blood pressures and dressing wounds.
  • Connected patients to telemetry leads, blood pressure cuff and pulse ox to take proper vitals.
  • Record patients' blood pressure and temperatures from nurses and nurse aid patients' sheets.
  • Copied information, such as patient's temperature, pulse rate, and blood pressure.
  • Trained in triage to take blood pressure, use ER equipment, and transport patients.
  • Take and record vital signs, SaO2 blood pressure, blood glucose, and weights.
  • Acquired vitals including blood pressure, pulse, temperature from patients twice a day.
  • Chart graphs in temperature, blood pressure...... meal menus and other assorted duties
  • Maintained records or all vitals* temperature, pulse, respiration, taking blood pressure.
  • Assisted with blood glucose meter readings, blood pressure monitoring, daily living assistance.
  • Prepared blood pressure, lab work, nurse sick call and triage documents.

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48. Patient Confidentiality

low Demand
Here's how Patient Confidentiality is used in Unit Secretary jobs:
  • Provided physician and nursing support in fast-paced, time-sensitive hospital environment with a focus on patient confidentiality and discretion.
  • Received and responded to incoming calls and questions from patient families by escalating issues while maintaining patient confidentiality information.
  • Observed and identified violations of patient confidentiality and offered suggestions to improve privacy and confidentiality processes.
  • Maintained patient and family relations by providing support and care within privacy guidelines and patient confidentiality.
  • Maintained patient files and patient confidentiality in accordance with the Health Insurance Portability and Accountability Act.
  • Maintained patient confidentiality, and followed policies and procedures in the release of medical information.
  • Obtain necessary patient release forms in accordance with patient confidentiality and medical release policies.
  • Exercised discretion in the management of patient information and assure strict patient confidentiality.
  • Maintained patient confidentiality and protect the medical center by keeping all information confidential.
  • Monitored communication in the nursing station to protect patient confidentiality and clinical documentation.
  • Maintained patient confidentiality and protected hospital operations by adhering to strict policies.
  • Safeguarded patient confidentiality and protected unit operations by adhering to hospital standards.
  • Fax reports to doctors' offices outside hospital maintaining patient confidentiality.
  • Adhered to all medical policies and procedures pertaining to patient confidentiality.
  • Provided patient/visitor information services with a high level of patient confidentiality.
  • Provide and maintain patient confidentiality by proactively guarding patient information.
  • Managed phones with excellent customer service while maintaining patient confidentiality.
  • Ensured patient confidentiality and safe handling of all patient information.
  • Demonstrated comprehensive knowledge of hospital policies to ensure patient confidentiality.
  • Demonstrate the importance of patient confidentiality and medical ethics.

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49. CPR

low Demand
Here's how CPR is used in Unit Secretary jobs:
  • Obtained and maintained CPR certification and associated education requirements for patient care.
  • Trained staff in CPR, First Aid, Dental Hygiene, hand washing, and health and child nutrition.
  • Provided CPR and First-aid instruction for parents and staff throughout area locations following the development of course content.
  • Assisted in medical emergencies, administered CPR, and Prepared daily and monthly reports, staffing assignments.
  • Instruct parents & caregivers necessary skills prior to discharge of infant patient including bath technique & CPR.
  • Initiate basic CPR measures and emergency procedures in the event of a cardiac and/or pulmonary arrest.
  • Certified in Adult/Infant CPR, Fire Safety, Defensive Driving, First Aide and Heimlich Procedure.
  • Update census sheet daily, maintains CPR accreditation, stock and reorder supplies if needed.
  • Learned sensitivity, HIPPAA regulations, safety measures, CPR and other lifesaving skills.
  • Completed regular training in HIPAA regulations, CPR, and general hospital safety procedures.
  • Helped save a lady on my floor with calling the team for CPR.
  • Completed Red Cross Training, Adult first aid/CPR/AED and Blood borne Pathogen.
  • Schedule CPR classes and maintain compliance for CPR certification for 350 staff.
  • Monitor staff first aid, CPR, and medication administration training.
  • Maintained certifications in CPR, First Aid, and Heimlich maneuver.
  • Completed CPR in-house skills course and earned national pharmacy tech certification.
  • Stayed current on mandatory certifications such as CPR, and PALS
  • Initiated basic CPR measures and responded to emergency situations.
  • Administer CPR on patients daily during Code Blue emergencies.
  • Conducted CPR and Food Handlers training for staff.

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20 Most Common Skill for an Unit Secretary

Patient Care26.3%
Medical Records12.5%
Physician Orders7.4%
Lab Results6.6%
Phone Calls4.9%
Data Entry4.7%
Customer Service4.7%
Office Supplies4.3%

Typical Skill-Sets Required For An Unit Secretary

RankSkillPercentage of ResumesPercentage
1
1
Patient Care
Patient Care
20.4%
20.4%
2
2
Medical Records
Medical Records
9.7%
9.7%
3
3
Physician Orders
Physician Orders
5.7%
5.7%
4
4
Lab Results
Lab Results
5.1%
5.1%
5
5
Phone Calls
Phone Calls
3.8%
3.8%
6
6
Data Entry
Data Entry
3.7%
3.7%
7
7
Customer Service
Customer Service
3.6%
3.6%
8
8
Office Supplies
Office Supplies
3.3%
3.3%
9
9
Emergency Room
Emergency Room
3.2%
3.2%
10
10
Appropriate Patient Information
Appropriate Patient Information
3%
3%
11
11
Doctors Orders
Doctors Orders
2.5%
2.5%
12
12
Scheduling Appointments
Scheduling Appointments
2%
2%
13
13
Computer System
Computer System
1.9%
1.9%
14
14
Vital Signs
Vital Signs
1.9%
1.9%
15
15
Medical Staff
Medical Staff
1.8%
1.8%
16
16
Telemetry
Telemetry
1.4%
1.4%
17
17
Appropriate Person
Appropriate Person
1.2%
1.2%
18
18
Order Entry
Order Entry
1.1%
1.1%
19
19
Independent Living
Independent Living
1.1%
1.1%
20
20
EKG
EKG
1.1%
1.1%
21
21
RN
RN
1.1%
1.1%
22
22
Telephone Calls
Telephone Calls
1.1%
1.1%
23
23
Hospital Staff
Hospital Staff
1%
1%
24
24
Charge Nurse
Charge Nurse
1%
1%
25
25
Meditech
Meditech
1%
1%
26
26
Unit Clerk
Unit Clerk
0.9%
0.9%
27
27
Hippa
Hippa
0.9%
0.9%
28
28
Unit Supplies
Unit Supplies
0.9%
0.9%
29
29
Direct Calls
Direct Calls
0.9%
0.9%
30
30
Insurance Companies
Insurance Companies
0.9%
0.9%
31
31
Medical Supplies
Medical Supplies
0.9%
0.9%
32
32
ICU
ICU
0.9%
0.9%
33
33
Clerical Support
Clerical Support
0.8%
0.8%
34
34
Health Unit
Health Unit
0.8%
0.8%
35
35
Patient Charges
Patient Charges
0.8%
0.8%
36
36
Patient Diagnostic Appointments
Patient Diagnostic Appointments
0.8%
0.8%
37
37
Staff Members
Staff Members
0.7%
0.7%
38
38
Hipaa
Hipaa
0.7%
0.7%
39
39
Front Desk
Front Desk
0.7%
0.7%
40
40
Clinical Staff
Clinical Staff
0.7%
0.7%
41
41
CNA
CNA
0.7%
0.7%
42
42
Word Processing
Word Processing
0.6%
0.6%
43
43
EMR
EMR
0.6%
0.6%
44
44
Admission Paperwork
Admission Paperwork
0.6%
0.6%
45
45
Medical Orders
Medical Orders
0.6%
0.6%
46
46
Patient Rooms
Patient Rooms
0.5%
0.5%
47
47
Blood Pressure
Blood Pressure
0.5%
0.5%
48
48
Patient Confidentiality
Patient Confidentiality
0.5%
0.5%
49
49
CPR
CPR
0.5%
0.5%

17,021 Unit Secretary Jobs

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