Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!
Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients, and team members? ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny!
ARC is ready to offer you “
The B.E.S.T. of ARC
” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of everything we do!
We are hiring an Admission Clerk for our growing team! The Admissions Clerk will primarily be responsible for:
Key Responsibilities:
Initial contact person for person served/client upon arrival for intake.
Creates an environment of hospitality for new persons served/clients.
Completes EMR intake documents with person served/client signature.
Schedules initial nursing assessment for person served/client.
Schedules initial counseling session for person served/client.
Helps with the handling of persons served/client belongings upon arrival.
Work directly with the intake department to help determine which programs and services will best fit the needs of the client.
Performs Peer Support individual sessions with clients upon intake.
Maintain good relationships with intake staff, administrative personnel, and external professional groups and agencies.
Participate in staff and state regulatory training as required.
Adhere to program policies and procedures while maintaining a professional code of ethics.
The Admission Clerk is expected to protect the privacy of all persons served/client information in accordance with Addiction Recovery Care Center/Odyssey, Inc.'s privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principle of professionalism as a healthcare provider.
Other Duties as assigned.
Key Experience and Education Needed:
High School Diploma or GED
Healthcare and Substance abuse experience preferred.
Appropriate State and Federal Clearances
Peer Support Certified
Other Qualifications to be Considered:
Knowledge and understanding of recovery principles and recovery driven service system.
Knowledge in Insurance Regulations.
Knowledge of community health resources that support life improvement in physical, emotional, mental, and spiritual health, economic security, employment, positive social and family interdependence and positive cultural identity.
Knowledge of the physical, emotional, intellectual, and spiritual impact of alcohol and other drugs on the individual and family
Knowledge of Federal, State and Municipal laws and/or regulations that regulate the treatment of alcoholism and drug addiction.
Computer literate with experience in a Windows and EMR environment
Ability to prioritize work- and work-related responsibilities.
Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner.
Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served.
Ability to sit and/or stand for long periods of time.
Ability to read detailed health records.
Ability to lift and carry up to 10 lbs.
Ability to operate computer and other equipment in the office.
Must have sufficient mobility to move around the office and the community.
ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life's needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.Come join ARC and transform lives anchored in strong family relationships, social responsibility, and meaningful career paths by empowering our nationally recognized crisis to career model!
Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer.
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
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$24k-29k yearly est. 9d ago
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Ward Clerk
PACS
Unit secretary job in Kentucky
Record medical and administrative information in accordance with our established charting and documentation policies and procedures Maintain the Daily Census Report and submit to Nurse Supervisor/Charge Nurse. Maintain an up to date roster of residents for your assigned unit.
Fill out resident charge slips and submit to the Business Office.
Answer telephone, page calls, deliver messages to residents, etc.
, as necessary.
Maintain a current listing of emergency phone numbers for your assigned unit.
Maintain and forward daily tardy and absentee reports to the Business Office Record appropriate resident identification data on designated medical records, wristbands, ID cards, etc.
, as required.
Transcribe physicians' orders to care plans, medication cards, treatment plans, etc.
, as required.
Report to the Nurse Supervisor/Charge Nurse discrepancies found in transcribing physicians' orders, diet orders/changes, charting, etc.
Review medication cards for completeness of information, accuracy in the transcription of the physician's order, legibility, etc.
, as directed.
Chart nurses' notes in an informative and descriptive manner that reflects the care provided as well as the resident's response to the care.
Forward new diet orders and/or diet changes to the Director of Food Services.
Notify the resident's next of kin when there is a change in the resident's condition as instructed.
Admit, transfer, and discharge residents.
Assist in arranging for transportation, packing residents' belongings, escorting them to discharge/transfer area, loading, etc.
, as necessary.
Complete necessary medical and administrative records upon the resident's admission, transfer, and/or discharge.
Forward completed charts of discharged residents to the Medical Records/Health Information Department.
Attend various committee meetings of the facility (i.
e.
, Infection Control, Policy Advisory, Pharmaceutical, Quality Assurance & Assessment, etc.
) as required.
Assist the Nurse Supervisor/Charge Nurse in developing work assignments, schedules, etc.
, as required.
Develop and maintain a good working rapport with inter departmental personnel, as well as other departments within the facility.
• Inform nursing service personnel of new admissions, their expected time of arrival, room assignment, etc.
Greet newly admitted residents upon admission.
Escort to room as necessary.
Encourage attending physicians to record and sign progress notes, physicians' orders, etc.
, on a timely basis and in accordance with current regulations Inform family members of the death of a resident as instructed.
Call funeral homes when requested by the family.
Attend and participate in annual facility in service training programs as scheduled (e.
g.
, OSHA, TB, HIPAA, Abuse Prevention, Safety, Infection Control, etc.
).
Participate in appropriate in service training programs prior to performing tasks that involve potential exposure to blood/body fluids.
Participate in the implementation, and maintenance of the infection control program for monitoring communicable and/or infectious diseases, including TB, among the residents and personnel.
Inform the Nurse Supervisor/Charge Nurse of your equipment and supply needs.
Ensure that all personnel involved in providing care to the resident are aware of the resident's care plan and that nursing personnel refer to the resident's care plan prior to administering daily care to the resident Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc.
Treat all residents fairly, and with kindness, dignity, and respect.
Assist in recording all incidents/accidents.
File in accordance with established policies and procedures.
Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
Other duties as assigned by the supervisor/DON/Administrator.
Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED.
Must have exceptional communication and customer service skills.
Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers and employees.
Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations To perform this job successfully, a basic knowledge of medical terminology and nursing practices is helpful Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds.
Prolonged use of a desk top or laptop computer.
While performing the duties of this job, the employee is regularly required to sit, stand; walk and talk, read or hear.
Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator.
May be necessary to assist in the evacuation of residents during emergency situations.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low to moderate.
Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above.
They may be subject to change at any time due to reasonable accommodation or other reasons.
The above statements are strictly intended to describe the general nature and level of the work being performed.
They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
$22k-29k yearly est. Auto-Apply 60d+ ago
Ward Clerk, Emergency Department - PRN
Ohio County Healthcare 3.8
Unit secretary job in Hartford, KY
This job description reflects the general details considered necessary to fulfill the essential job functions and shall not be construed as a detailed description of all requirements inherent in this position. Other specific job-related knowledge and skills may be required.
MISSION OF DEPARTMENT: The Emergency Department of Ohio County Healthcare exists to make a difference in the lives of patient and family members seeking our assistance by providing excellence and professionalism in the care and education of our patients and their families in relation to their healthcare needs. We will transition from good to great by going above and beyond in the assistance of our patients, working in conjunction with all available services to assure the needs of the patient and his/her family is met.
PURPOSE OF JOB: Performs secretarial and clerical functions for the assigned nursing unit to include proper telephone etiquette, receiving and delivering messages, ordering supplies, transcription of medical orders, entering orders into computer system, placing completed reports on charts. Retrieves charts from the HIM Department and files health care directive received into the Emergency Department. Coordinates the transfer of oral and written communication for physicians, families, other nursing units, ancillary departments and supports all departments. Provides assistance to the professional staff in the delivery of direct patient care for all age groups. Performs all tasks in accordance to hospital and nursing policies and procedures as well as in accordance to legal compliance policies and with Ohio County Healthcare purpose, vision, and values.
Effectively communicate with interdisciplinary team and other
Perform clerical responsibilities as required for position
Maintains safe and therapeutic environment for patient care
Upholds nursing policies, procedures and code of ethics
Maintains and continues professional self-development
Communications
Identifies self by name and nursing unit when answering the phone
Answers and addresses patients in a caring tone
Channels messages and/or patient request to the appropriate person in a timely manner
Listens attentively and request clarification and/or feedback as indicated
Gives clear and concise messages
Immediately gives attention to patient or visitor who presents themselves to the nursing station
Assures notification of maintenance department when a patient is transferred by helicopter
Frequently accesses email to stay up to date on information within the organization and provides a way of communication between staff members.
Performs all procedures according to established policies and procedures of OCH and adheres to legal compliance policies as well as other regulatory issues.
Clerical Responsibilities
Keeps charts in proper order for the MD to see
Transcribes medical orders according to Policy and Procedure. Enters orders into the computer
Assists medical and nursing staff in locating the patient record
Charts have the necessary forms and are stamped with patient information
Makes copies of the medical record as directed for transfers
Completes the daily activity sheet
Orders and stocks necessary departmental supplies
Errands as assigned by staff nurse, if all RN's busy - example
Wheelchair transport of patient admit/discharge
Delivery of specimens
Delivery of requisitions when applicable
Assists with phone calls for staffing needs
Files health care directives
HIM retrieval for Emergency Department records as needed
Maintains Safe and Therapeutic Environment for Patient Care
Takes necessary safety precautions when transporting patients of all ages
Reports any faulty equipment and infection or safety hazards to the staff nurse on unit
All incidents are reported immediately to the nurse in charge and Incident Reports are filled out completely with assistance from staff nurse before the shift ends.
Knows and responds accurately to all emergency code situations. Remains calm and follows directions.
Knows and uses good body mechanics.
Reports to assigned area during disaster drill or disaster and carries out assigned functions in timely manner.
Keeps nursing station neat and clean and assists other nursing personnel in reducing clutter in the hallways.
Includes helping the RN clean stretchers, emptying linen, replacing linen in the patient's rooms and washes dishes in the Emergency Department lounge.
Adheres to blood and body fluid precautions. Knows where to locate personal protective equipment and uses appropriately.
Upholds Nursing Policies, Procedures, and Code of Ethics
Code of Ethics and Standards of Nursing Practice are continually met.
Performs all assigned nursing procedures of the Ohio County Nursing Department.
Continuously tries to contain cost by prudent use of supplies and equipment.
Recognizes and supports the patient Bill of Rights and maintains confidentiality in all hospital manners.
Actions are consistent with the Ohio County Healthcare purpose, vision, and values.
Employees Health policies and Exposure Control Plan followed
Uphold and follows personnel policies
Adheres to legal compliance issues
May be requested to be member of QI team.
Professional Self-Development
Attends at least 3 in-services per year that pertain to assigned areas of practice. These in-services shall include at least one hour on fire, safety, and mass disaster, and at least 2 hours on infection control.
Accepts supervision. Seeks guidance as needed and accepts supervisory feedback non-defensively. Accepts decisions and implements without antagonism.
Participates in Performance Improvement efforts as assigned.
Attends 80% (10) of staff meetings per year.
Maintains BLS provider status.
Exhibits Positive Human Relations and Communications Skills
Promotes a harmonious working relationship within the hospital
Tactful. Maintains composure and is diplomatic in all situations
Treats all hospital associates, patients, and visitors with courtesy, respect, and compassion. Exhibits caring attitude toward co-workers
Shows evidence of prompt and thorough response in handling assignments by the nurse.
Adheres to lines of authority and uses proper channels for communication.
Organizes work well and makes good use of time
Forwards any patient complaints which were not addressed to the satisfaction of above to the staff nurse
Dress and grooming reflect pride in self and hospital
Cooperates in lending assistance to other nursing units or hospital departments when the need arises
Courteous, friendly, and helpful to personnel that are temporarily coming to regularly assigned areas and also to new personnel or students. Explains work accurately and clearly.
Demonstrates reliability and dependability in attendance and punctuality
Perfect attendance - exceeds requirement
Absent 1-5 occurrences - meets requirement
Absent 6 or more occurrences - needs improvement
Cooperates with staffing needs; assists with covering open shifts when needed
Supports organizational accountability and demonstrates such through work
Qualifications
QUALIFICATIONS: Licensure/Certification/Registration: High School degree or equivalent Healthcare Provider BLS (obtained within six months of hire) Ability to follow written or verbal instructions effectively Knowledge of basic medical terminology
Basic keyboarding skills
$25k-30k yearly est. 9d ago
Registration Clerk
Park Duvalle Community Health Centers 3.7
Unit secretary job in Louisville, KY
Job DescriptionDescription:
Job Title: Floating Registration Clerk
This role will involve providing exceptional registration services for adult, women's health, and pediatric patients. The ideal candidate will be adaptable, possess strong communication skills, and be committed to delivering high-quality patient care.
Key Responsibilities:
- Greet and assist patients during the registration process in a friendly and professional manner.
- Collect and verify patient information, including demographics and insurance details.
- Ensure accurate data entry into the electronic health record (EHR) system.
- Assist patients in completing necessary forms and documentation.
- Coordinate with healthcare providers to facilitate smooth patient flow.
- Address patient inquiries and provide information about services offered.
- Maintain confidentiality and comply with HIPAA regulations.
- Support various departments as needed, demonstrating flexibility in a dynamic environment.
Requirements:
Skills and Qualifications:
- High school diploma or equivalent; additional education in healthcare administration is a plus.
- Previous experience in a healthcare registration or administrative role preferred.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Proficient in using electronic health record systems and Microsoft Office Suite.
- Ability to work effectively in a team-oriented environment.
- Compassionate and patient-focused approach to service delivery.
We encourage applications from individuals who are committed to promoting health equity and providing quality care to diverse populations. Join us in making a positive impact in the community!
$23k-28k yearly est. 29d ago
Front Desk Coordinator
Mortenson Dental 3.7
Unit secretary job in Dry Ridge, KY
Responsibilities Ensures the telephone is answered in a timely and professional fashion. Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
Ensures all insurance is verified and communicated to clinical staff and patients.
Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
Ensures all accounts are properly credited when payment is received.
Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
Actively participates in recall program to ensure goals are achieved.
Qualifications
High school diploma
Have strong communication skills
Have an eagerness to learn and grow
Must pass a background check and drug screen
$28k-34k yearly est. 13d ago
Registration Clerk - PRN (51075)
Livingston Hospital 4.0
Unit secretary job in Salem, KY
The admitting department personnel are directly responsible for pre-admissions, insurance verification and registration of all inpatient and outpatient procedures. Also responsible for the hospital switchboard.
PRIMARY RESPONSIBILITIES & AUTHORITIES:
Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensure that the patient information is collected and are aware of patient-related hospital policies and procedures. Interviews incoming patient representatives and enters information required into computer database. Distributes appropriate information to ancillary departments. Answers the switchboard in a polite manner and communicates information to the appropriate personnel/patient or family member. Communicates appropriately and clearly to supervisor, nurses, coworkers, and physicians.
OTHER DUTIES AND RESPONSIBILITIES:
Accept and post payments
Credit Card payments
Pre-Admit/Patients
Assist Private Pay Patient with DSH application
Medicare patients to be reviewed for Medical Necessity
When registering a patient review for correct and appropriate demographic and insurance information
Billing Information
Balance cash drawer
Mail
Check and stock supplies as needed
Shred unneeded personal information
Cleaning of office
Other duties as assigned by Registration Supervisor, Director of Patient Financial Services, or Chief Financial Officer
PHYSICAL DEMANDS:
Might have to remain seated for long periods of time, some walking required for errands.
Some light lifting.
WORK ENVIRONMENT:
Well-lit, ventilated office within the hospital
Qualifications
MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS, ABILITIES):
High School graduate or equivalent work experience including ability to read, write, and comprehend medical terminology.
Ability to interact and communicate with the public in a positive manner.
Ability to be flexible, organized and function well in stressful situations.
Basic computer knowledge.
$19k-23k yearly est. 13d ago
Medical Receptionist
Eye Care Partners 4.6
Unit secretary job in Glasgow, KY
Job Title: Medical Receptionist (Patient Coordinator) Company: McPeak Vision Travel: Travel to our other office in Bowling Green, KY will be required as needed. We do pay mileage reimbursement! Perks: * Full benefits package, including Medical, Vision, Dental and Life Insurance
* 401k + Employer Matching
* Paid Time Off (PTO) and Paid Holidays
* Paid Maternity Leave
* Competitive base pay
* Employee discounts
Hours:
* Full Time
* Our offices are open Monday-Friday 7:15am-4:30pm
* You may need to work a little earlier/later as needed
Requirements:
* High School Diploma or GED Equivalent
* Favorable result on Background Check
* Basic computer skills
* Strong customer service skills
* Excitement to learn and grow
Essential Functions:
* Facilitate patient flow
* Verify medical and vision insurances
* Effectively communicate with patients, doctors, and managers
* Answer inquiries through phone, email, and in person requests
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
* Answer phones (both external and internal); assure prompt, courteous service at all times
* Practice urgency at all times with patients' time, as well as Doctor's time and schedule
* Manage patient flow in the office
* Knowledge of common fees charged for common visits and collect correct payments
* Complete daily reconciliations / close day / countdown cash drawer
* General office duties and cleaning to be assigned by manager
QUALIFICATIONS
* Ability to interact with all levels of employees in a courteous, professional manner at all times
* Desire to gain industry knowledge and training
* Demonstrates initiative in accomplishing practice goals
* Ability to grow, adapt, and accept change
* Consistently creating a positive work environment by being team-oriented and patient-focused
* Commitment to work over 40 hours to meet the needs of the business
* Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
* Minimum Required: High school diploma or general education degree (GED)
* Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
* Minimum Required: None
SYSTEMS AND TECHNOLOGY
* Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
* This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$33k-38k yearly est. Auto-Apply 4d ago
Unit Care Coordinator (Registered Nurse/RN)
Life Care Center of La Center 4.6
Unit secretary job in La Center, KY
The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
Nursing diploma (associate's or bachelor's degree in nursing)
Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment.
One (1) year geriatric nursing experience preferred
CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.
Specific Job Requirements
Advanced knowledge in field of practice
Make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care's
Code of Conduct
and completes mandatory
Code of Conduct
and other appropriate compliance training
Essential Functions
Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor
Chart appropriately, accurately, and in a timely manner
Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being
Accurately prepare and administer medication as ordered by a physician
Respond in a leadership capacity to emergency situations related to patient and staff safety
Coordinate patient care plans and services
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language
An Equal Opportunity Employer
$26k-34k yearly est. 21d ago
Secretary - Float Physician Clinics- PRN
Murray-Calloway County Public Hospital C 3.5
Unit secretary job in Murray, KY
Job Description
The Front Desk team are the firsts faces our patients see - so it is an important role! The Front Desk Secretary greets patients with a smile, always, and treats all patients and co-workers courteously. This person must have the ability to multi-task: takes care of patient needs at check-in (verifies patient information at every check-in), answers patient calls, schedules visits, and performs various other duties as assigned. This person must have a strong work ethic and work well with a team. This is a full-time position with excellent benefits. The hours Monday-Friday and some weekends could be required.
Minimum Education Requirements
High School Diploma or GED
Minimum Work Experience:
Previous clerical experience required. Experience in a physician practice preferred. Must be computer efficient.
Screening Requirements:
Drug Screen
Annual Flu Vaccination
Tuberculosis Test
Background Check
Physical Exam
Our Mission:
To improve the lives of those we serve by providing outstanding care and services through our confident, compassionate and exceptional healthcare professional.
Our Vision:
To be chosen by our community and expanded service region based on proven outcomes as the trusted provider to care for their families, friends and neighbors.
Our Values:
Compassion, Competence, Excellence, Respect, Integrity.
$27k-32k yearly est. 8d ago
Seasonal Front Desk/Receptionist
Rudler, PSC
Unit secretary job in Covington, KY
Job DescriptionSeasonal Front Desk/Receptionist (January-April) We are seeking a friendly, organized, and customer-focused Front Desk/Receptionist to support our firm during our busy season (January through April). This role plays an important part in creating a positive first impression for clients, while also providing administrative support to our tax and accounting teams.
This seasonal role also has the potential to transition into full-time employment for the right candidate.
Responsibilities:
Client Experience & Front Desk
Greet clients, visitors, and vendors in a professional and welcoming manner
Facilitate conference room scheduling and ensure spaces are prepared to enhance the client experience
Update and maintain digital welcome signage and lobby displays
Provide high-touch customer service to remote and in-person clients
Office Operations & Administrative Support
Answer and direct incoming phone calls; take messages as needed
Handle incoming mail, document drop-offs, and packages; manage outgoing mail and shipments
Prepare and organize client intake forms and paperwork
Assist with scanning, copying, filing, and maintaining accurate record keeping
Support tax season operations such as processing client documents and tracking submissions (client tax forms, 8879s, engagement letters, AR payments)
Maintain cleanliness and organization of the lobby, reception area, and shared spaces. Track and order supplies when needed.
Provide general administrative support to the firm as assigned
Qualifications:
Prior receptionist or administrative experience preferred (experience in accounting or professional services is a plus but not required)
Strong communication and customer service skills
Professional demeanor and ability to maintain confidentiality
Comfortable with phones and basic office equipment
Proficiency with Microsoft Office (Outlook, Word, Excel); experience with document management systems a plus
Ability to manage multiple tasks, stay organized, and work in a fast-paced environment
Details:
Seasonal role: January-April (busy tax season)
Potential for full-time employment: Dependent on performance and firm needs
Schedule: Monday-Friday, 8:30 AM - 4:30 PM
Work location: On-site at our main office in Fort Wright
Compensation: Based on experience
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$26k-33k yearly est. 4d ago
Medical Front Desk
Chenmed
Unit secretary job in Louisville, KY
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
* Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
* Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
* Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
PAY RANGE:
$14.3 - $20.42 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$14.3-20.4 hourly 39d ago
Medical Receptionist Level 3 (4018) FLOAT POOL CORPORATE OFFICE
Lexington Clinic 4.4
Unit secretary job in Lexington, KY
This position performs a scope of procedures or tasks usually focused on combining aspects of the clinical encounter such as: greeting patients, registration duties, expediting, scheduling, telephone triage, EHR work-list, chart prep and maintenance, filing, rooming patients, surgery scheduling, pre-authorization/pre-certification.; maintains positive relationships with patients, family members and other visitors, and fellow employees. Responsible for clinical, technical and clerical support associated with the scheduling of procedures within the clinic, as well as coordination of procedures off-site.
PREFERRED QUALIFICATIONS:
Formal training which will probably be indicated by a high school diploma or equivalent; experience working with the public; ability to maintain composure when confronted with fast-paced and stressful situations; pleasant attitude; neat appearance; excellent communication skills; excellent telephone communication skills; medical office experience preferred; computer skills/experience. CPR certification.
PHYSICAL GUIDELINES:
Physical guidelines include the ability to move, traverse, position self, remain in a stationary position and negotiate steps for up to eight hours per day; motor coordination and complete manual dexterity; articulate speech; visual acuity; ability to hear.
NOTE:
This document is intended to describe the general nature and level of work performed. It is not intended to act as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. Attendance is an essential function of the job.
LEXINGTON CLINIC IS AN EQUAL OPPORTUNITY EMPLOYER (EOE)
$27k-33k yearly est. Auto-Apply 60d+ ago
Front Desk Dental Receptionist
United Smile Centres
Unit secretary job in Louisville, KY
We are currently seeking a friendly and organized Front Desk Dental Receptionist to join our Specialty Periodontics practice at a state of art facility, known for its high patient volume! The ideal candidate will be responsible for greeting patients, scheduling appointments, managing patient records, and handling administrative tasks to ensure the smooth operation of our dental office. Excellent communication and customer service skills are essential for this role. The right candidate is ready to take challenges and grow with this company! We are looking for a team member who will have a positive attitude and LOVE what they do and are truly PASSIONATE about patient care. Opportunity to travel to one of our 3 office locations is available but not required. Competitive pay and welcoming environment!
Responsibilities:
Greet patients and visitors with a warm and welcoming demeanor
Enter demographic data in the computerized patient information system.
Answer phone calls and emails, schedule appointments, and manage patient inquiries
Serve as cashier; accept payments from patients; enter financial data into computer; issue receipts; balance cash drawer at end of day; set up payment contracts
Maintain patient records and ensure accuracy and confidentiality
Coordinate with dental assistants and hygienists to facilitate patient flow
Assist with billing, coding, and other administrative tasks as needed
Requirements:
High school diploma or equivalent
Previous experience in a dental office or similar healthcare setting preferred
Proficiency in dental software and office management systems
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Ability to work effectively in a fast-paced environment
Commitment to maintaining patient confidentiality and privacy
Job Type: Full-time/ Part-time
Experience: Preferred
Schedule:
8 hour day shifts
No night shifts and No weekends
Location:
Louisville, KY
Elizabethtown, KY
New Albany, IN
Benefits:
401(k) matching
Health reimbursement account such as HSA
7 Days holiday pay
Paid time off
Profit sharing*(T&C apply)
Aflac insurance
$25k-33k yearly est. Auto-Apply 60d+ ago
Front Desk Coordinator (Physical Therapy)
Ellis and Badenhausen Ortho
Unit secretary job in Louisville, KY
Come join a team where People make the difference! We rely heavily on people with the right aptitude, attitude and entrepreneurial spirit to drive our success. Ellis & Badenhausen Orthopaedics, PSC is dedicated to providing the Louisville community with the highest quality of orthopedic service. We will ensure that patient care remains the focus of our medical practice by maintaining an experienced staff and by keeping on the forefront of medical technology and research.
Position Title: Front Desk Coordinator (Physical Therapy)
Reports to: Physical Therapy Director
This position features:
Generous pay and benefits including a 401k and profit-sharing plan!
Specific PTFD Job Duties
Greets individuals entering the physical therapy clinic. Provides directions, answers questions, and meets a variety of customer service needs.
Answers a high volume of calls and maintains a rapid response rate according to clinic standards. Document information on calls received where required.
Maintains detailed and accurate records regarding patient information, conversations and interactions.
Accurately schedules patients for PT over the phone and as patient walks in from doctor's office.
Completes appropriate paperwork and gathers insurance information to properly verify benefits for physical therapy.
Obtains proper PT orders and medical records to initiate PT.
Inputs patient and insurance data into the computer as needed.
Utilizes statistical tools and reports using spread sheets, Track Via, etc...
Manage, organize and update relevant data using database applications.
Communicate and provide information to other EBEPSC departments as required for proper management of the patient plan of care and per billing guidelines.
Properly file charts when clinician is finished with the treatment.
Manage point of service payment collections (Co-pays, Co-insurances, payment on deductibles, and self pays).
Properly operating the copy/fax machine
Using Intergy scheduling software/EMR; scheduling appointments
Scanning of patient information in the Intergy; scanning discharged patient charts
Printing fee tickets for the next day
Pulling charts, checking insurance authorizations, getting them ready for the next business day
Making new charts for new PT referrals, checking benefits and getting authorizations for PT appts; checking DME benefits
Balance and close a money collection journal at the end of each business day
Utilizing email and Google chat for interoffice communication
Cooperative work attitude toward co-employees, management, patients, visitors, vendors, and physicians
Ability to promote favorable facility image with physicians, patients, insurance companies, and general public
Ability to make decisions and solve problems
We are an equal opportunity employer
Ellis & Badenhausen Orthopaedics, PSC is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Applicants must be eligible to work in the USA.
$24k-30k yearly est. 60d+ ago
Front Desk Coordinator
Oms 360
Unit secretary job in Louisville, KY
Purpose: Responsible for greeting patients, checking them in and processing through their appointment.
Greet and receive patients in a friendly and professional manner
Ensure patient data is accurate and current by reviewing it with the patient
Document information in patient records system
Prepare appropriate information prior to patient appointments
Use discretion with all private information in a medical setting
Verify patient insurance
Communicate with other departments as required regarding patient accounts/concerns/questions
Answer phones and direct call traffic as required
Qualifications:
Experience working in a medical or dental practice is preferred
Excellent communication skills, professionalism and customer service ability.
Highly collaborative
Ability to process information quickly and accurately
Willingness to learn new skills.
Mature and dependable.
Knowledge of computer software applications.
OMS360 is an Equal Opportunity Employer (EEO).
OUR CORE VALUES
Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.
$24k-30k yearly est. Auto-Apply 60d+ ago
Front Office Receptionist
Kaplan Barron Pediatric GRP
Unit secretary job in Louisville, KY
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Training & development
Vision insurance
Kaplan Barron Pediatrics is Growing and Were Hiring!
Were looking for a friendly, energetic Full-Time Front Office Receptionist to join our team and be the welcoming face of our practice.
What Youll Do:
Greet patients and families with a warm, positive attitude
Answer phones, schedule appointments, and manage check-in/check-out
Take accurate messages for providers
Verify insurance and collect co-pays/balances
Keep records organized and support general administrative tasks
What Were Looking For:
Outstanding communication and customer service skills
Strong multitasker who thrives in a fast-paced environment
Prior medical office experience preferred
Experience with electronic health records is a plus
What We Offer:
Competitive pay
Health, dental, vision benefits & 401K
Paid time off
If youre passionate about helping families and want to join a supportive, dedicated teamwed love to meet you!
$24k-30k yearly est. 6d ago
Front Desk Coordinator - Full Time
Restorixhealth 3.9
Unit secretary job in Louisville, KY
Front Desk Medical Coordinator At RestorixHealth, our mission is simple…to restore health and improve the quality of life - and access to care - for patients with wounds. We are seeking a customer service driven Front Desk Medical Coordinator for our state of the art wound care facilities. Responsible for scheduling patients, precertification, insurance verification, charge entry and daily reconciliations, this position will wear many hats. Individuals who have found success in this role have had previous experience in medical coding, billing and/or pre-certification. The ideal candidate is tech savvy, self-motivated and works well independently and as part of a team. Ongoing training will provide you the tools to be successful in your role.
Every position at Restorixhealth contributes to enhancing the lives of the patients we serve. You too, can be an integral part of our team, APPLY TODAY!
What We Offer:
Monday - Friday schedule, no weekends
RestorixHealth is proud to provide employees with a comprehensive and attractive benefits program which includes the following:
Medical, Dental and Vision Insurance
Health Savings Account (with employer match) and Flexible Spending Accounts (General Purpose, Limited Purpose and Dependent Care)
Employer-Paid Basic Life Insurance, AD&D and Short-Term Disability
Voluntary Buy-Up Life Insurance (for self, spouse & children), Short-Term Disability and Long-Term Disability
Voluntary Accident, Critical Illness and Hospital Indemnity Plans
Employee Assistance Program
Pet Care Discount Program
Generous Paid Time Off and Paid Holidays
401(k) Retirement Plan (with employer match)
Internal ongoing educational/training opportunities
Competitive compensation
Continuous coaching & mentorship
What You'll Do:
Schedule HBO Therapy or wound care visit, utilizing hospital software/systems as well as RXH's EMR system
Book appointments appropriately based on time, staffing, equipment and supplies
Confirm all registration information with the patient and or responsible party
Verify specific insurance benefits and obtain preauthorization for wound care procedures
Patient visit charge information to be provided by wound center personnel and provided to the respective billing/finance departments or entered directly into hospital charge entry systems in accordance with hospital policies and acceptable standards
Perform daily patient schedule: charge entry reconciliations and account for all outstanding superbills
Ensure patient satisfaction and provide professional patient and staff support
Qualifications:
High school diploma or equivalent
Experience in front desk role in a hospital outpatient or medical practice setting preferred
Intermediate Microsoft Office skills (Word, Excel, Outlook)
Exceptional customer service skills, able to promote a positive environment.
Ability to maintain confidentiality, per HIPPA regulations
At RestorixHealth, we grow talent. When you join our team, you have the opportunity to develop your career based on your strengths and potential, including the possibility to move functionally, geographically, laterally and vertically. This is a career destination for engaged, caring, passionate and talented people who want to make a difference. We are the leader in the development and management of comprehensive wound healing and Amputation Prevention Center facilities.
RestorixHealth is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.
$24k-29k yearly est. 13d ago
Front Desk Dental Receptionist
Impact Employment Solutions
Unit secretary job in Corbin, KY
The Job Shop and Technical Staffing are looking to hire a Front Desk Dental Receptionist the Corbin, KY area.
If you are interested please give us a call at ************ to discuss more details!
Click "Let's get started" to apply now!
EOE
$25k-32k yearly est. 8d ago
Admissions Clerk
Addiction Recovery Care 3.5
Unit secretary job in Kentucky
Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees! Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients, and team members? ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny!
ARC is ready to offer you “
The B.E.S.T. of ARC
” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of everything we do!
We are hiring an Admission Clerk for our growing team! The Admissions Clerk will primarily be responsible for:
Key Responsibilities:
Initial contact person for person served/client upon arrival for intake.
Creates an environment of hospitality for new persons served/clients.
Completes EMR intake documents with person served/client signature.
Schedules initial nursing assessment for person served/client.
Schedules initial counseling session for person served/client.
Helps with the handling of persons served/client belongings upon arrival.
Work directly with the intake department to help determine which programs and services will best fit the needs of the client.
Performs Peer Support individual sessions with clients upon intake.
Maintain good relationships with intake staff, administrative personnel, and external professional groups and agencies.
Participate in staff and state regulatory training as required.
Adhere to program policies and procedures while maintaining a professional code of ethics.
The Admission Clerk is expected to protect the privacy of all persons served/client information in accordance with Addiction Recovery Care Center/Odyssey, Inc.'s privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principle of professionalism as a healthcare provider.
Other Duties as assigned.
Key Experience and Education Needed:
High School Diploma or GED
Healthcare and Substance abuse experience preferred.
Appropriate State and Federal Clearances
Peer Support Certified
Other Qualifications to be Considered:
Knowledge and understanding of recovery principles and recovery driven service system.
Knowledge in Insurance Regulations.
Knowledge of community health resources that support life improvement in physical, emotional, mental, and spiritual health, economic security, employment, positive social and family interdependence and positive cultural identity.
Knowledge of the physical, emotional, intellectual, and spiritual impact of alcohol and other drugs on the individual and family
Knowledge of Federal, State and Municipal laws and/or regulations that regulate the treatment of alcoholism and drug addiction.
Computer literate with experience in a Windows and EMR environment
Ability to prioritize work- and work-related responsibilities.
Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner.
Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served.
Ability to sit and/or stand for long periods of time.
Ability to read detailed health records.
Ability to lift and carry up to 10 lbs.
Ability to operate computer and other equipment in the office.
Must have sufficient mobility to move around the office and the community.
ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life's needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.Come join ARC and transform lives anchored in strong family relationships, social responsibility, and meaningful career paths by empowering our nationally recognized crisis to career model!
Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer.
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
$24k-29k yearly est. Auto-Apply 7d ago
Registration Clerk
Park Duvalle Community Health Centers 3.7
Unit secretary job in Louisville, KY
Job Title: Floating Registration Clerk
This role will involve providing exceptional registration services for adult, women's health, and pediatric patients. The ideal candidate will be adaptable, possess strong communication skills, and be committed to delivering high-quality patient care.
Key Responsibilities:
- Greet and assist patients during the registration process in a friendly and professional manner.
- Collect and verify patient information, including demographics and insurance details.
- Ensure accurate data entry into the electronic health record (EHR) system.
- Assist patients in completing necessary forms and documentation.
- Coordinate with healthcare providers to facilitate smooth patient flow.
- Address patient inquiries and provide information about services offered.
- Maintain confidentiality and comply with HIPAA regulations.
- Support various departments as needed, demonstrating flexibility in a dynamic environment.
Requirements
Skills and Qualifications:
- High school diploma or equivalent; additional education in healthcare administration is a plus.
- Previous experience in a healthcare registration or administrative role preferred.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Proficient in using electronic health record systems and Microsoft Office Suite.
- Ability to work effectively in a team-oriented environment.
- Compassionate and patient-focused approach to service delivery.
We encourage applications from individuals who are committed to promoting health equity and providing quality care to diverse populations. Join us in making a positive impact in the community!