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Unit secretary jobs in Kentwood, MI

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  • Unit Secretary

    Mary Free Bed Orthotics and Prosthetics

    Unit secretary job in Grand Rapids, MI

    Schedule: Full-time; .9 FTE (36 hours/week); Day Shift Compensation: Starting at $18.00 (commensurate with experience) The Unit Secretary has the role of providing various administrative and patient facing duties in the rehabilitation hospital. Unit secretaries interact with mulit-professional departments to coordinate the care of admitted patients. Acts as a liaison between hospitals, clinical staff, providers, and patients to process referrals and consultations. The unit secretary is first line communication for all incoming calls to the nursing units, admits and discharges patients from the electronic medical record, and keeps organized details for appointments and transfers of patients. Essential Job Responsibilities Clerical and Administrative Support - Each unit secretary is required to perform the following skills: Communicates and exchanges information in a timely manner with employees from departments in acute care hospitals that provide services for Mary Free Bed patients. Completes applicable physician orders and requests from the nursing staff and communicates according to policy or department processes. Confers with the responsible RN to schedule patient activities and tests Maintains appropriate lists for nursing and physicians with updated information. Answers telephones, takes messages, and communicates messages to the appropriate person Performs clerical functions such as admissions, discharges, and transfers of patients according to policies and processes. Monitors supply levels, and orders office supplies and equipment as needed. Receives and places items in proper storage areas. Communication - Each staff member in the Nursing Department is responsible to communicate in a timely, professional, and respectful manner always. Competently and professionally manage multiple communication systems simultaneously, including answering and triaging incoming calls using mulit-line phone system, internal communication with staff, monitor email, and face-to-face requests from staff, patients, and families. Employee training and competency assessments - Each unit secretary is responsible for orientation and training of new employees. Additionally, each employee must complete all required training and competency assessments prior to the posted deadlines. Working knowledge of Microsoft Word, Outlook email, Excel, medical EMR and basic knowledge of PC applications. The unit secretary is also responsible for other department tasks, as assigned, and in alignment with departmental policies and procedures. Performs assignments as directed by management and provides input on new services or revisions to new/existing policies and procedures as appropriate. Customer Service Responsibilities Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information. Responsibilities in Quality Improvement Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service. Essential Job Qualifications Minimum of 2 years college experience or equivalent years of experience in administrative work. Computer experience with high accuracy level of data entry Excellent telephone and customer service skills Outstanding organizational, interpersonal communication and overall customer service skills. Ability to perform in a high paced environment with a positive attitude and interact with professional staff in an appropriate manner. Preferred Job Qualifications · Associate degree in health-related field · Knowledge of medical terminology and clinical rehabilitation. Physical Requirements for Essential Job Qualification Levels: None (No specific requirements) Occasionally (Less than 1/3) Frequently (1/3 to 2/3) Majority (More than 2/3) Remain in a stationary position: Majority Traverse or move around work location: Occasionally Use keyboard: Frequently Operate or use department specific equipment: None Ascend/Descend equipment or ladder: None Position self to accomplish the Essential Functions of the role: None Receive and communicate information and ideas for understanding: None Transport, position, and/or exert force: Up to 10 pounds: Occasionally Up to 25 pounds: _____ Up to 50 pounds: _____ Up to 75 pounds: _____ More than 100 pounds: _____ Other weight: Up to___ pounds _____ Other: None Consistent with the Americans with Disabilities Act (ADA), it is the policy of Mary Free Bed Rehabilitation Hospital to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Talent Acquisition team at *************************** . Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
    $18 hourly Auto-Apply 60d+ ago
  • Unit Secretary Med Surg 4E

    Corewell Health

    Unit secretary job in Grand Rapids, MI

    * Week 1: Sunday 6:30a-7p, Tuesday 6:30p-10:30p and Wednesday 2:30p-11p * Week 2: Monday-Wednesday 6:30p-10:30p and Friday 6:30a-7p * Week 3: Monday 2:30p-11p, Tuesday 630p-10:30p, and Saturday 6:30a-7p * Week 4: Sunday 6:30a-7p, Monday 6:30p-10:30p, and Wednesday 6:30a-3p * Week 5: Tuesday 6:30p-10:30p, Wednesday 2:30p-11p, and Friday 6:30a-7p * Week 6: Tuesday 6:30p-10:30p, Wednesday 2:30p-11p, and Saturday 6:30a-7p About the unit 4E is a 24 bed Med/Surg unit at Blodgett Hospital that cares for the general medical and surgical patients. Employees are often drawn to 4E for the variety of patients and the team environment. Our staff become competent in caring for a large array of both surgical and medical patients. Specifically, our team is known as being experts in nasogastric tubes, urinary catheters, and urologic care, managing enteral and parenteral feeding, and managing the care of wounds, ostomies, tubes and drains. About Blodgett Hospital Set within a quiet, beautifully maintained property of mature trees and healing gardens. We have a history of providing high quality, compassionate and personalized medical care. Since 1846, Blodgett Hospital has earned a reputation for excellence as a community and teaching hospital. We provide patient-focused inpatient care in 248 private patient rooms and outpatient services for medical, surgical and specialty care, achieving high rates of patient satisfaction. Scope of work Performs receptionist/secretarial duties and maintains confidential records, supplies and equipment per hospital and unit specific standards. Greets and directs guests on the unit in a manner that reflects a welcoming environment. Performs computer entry, schedules tests/procedures, processes orders, and performs other related activities per unit/hospital standard within a reasonable time frame. Qualifications * High School Diploma or Equivalent How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance, pet insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status Primary Location SITE - Blodgett Hospital - 1840 Wealthy St SE- Grand Rapids Department Name Med-Surg - 4E Blodgett Employment Type Part time Shift Variable (United States of America) Weekly Scheduled Hours 24 Hours of Work 6:30 a.m. - 7:00 p.m., 6:30 a.m. - 3:00 p.m., 2:30 pm to 11:00 pm, and 6:30 p.m. - 10:30 p.m. Days Worked Variable; 6 Week Core Schedule Weekend Frequency Every third weekend CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.
    $24k-32k yearly est. 4d ago
  • Health Unit Coordinator-PT 11a-11p

    Bronson Battle Creek 4.9company rating

    Unit secretary job in Battle Creek, MI

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BBC Bronson Battle Creek Title Health Unit Coordinator-PT 11a-11p The ED Unit Clerks serve as the department facilitators, aiding in all processes outside of direct patient care to ensure patient care can happen correctly and efficiently. This is achieved by working very closely with the ED Charge Nurse and the ED Flow Coordinator to help manage the department and patient flow within the department. The ED Unit Clerk is responsible for all clerical duties within the department; including answering a 13-line phone system, all encounter scanning, copying, and faxing. The ED Unit Clerk works directly with the physicians within their assigned team to facilitate and assist in various tasks to aid in patient care, such as, paging and contacting other physicians, obtaining medical records, and arranging transportation to various radiology departments. The ED Unit Clerks are solely responsible for monitoring the 13-bed Patient Safety Surveillance monitoring system, and for arranging all EMS transportation out of the Emergency Department. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required. 1-3 months related experience and/or training preferred. Previous healthcare experience preferred. Successfully complete the hospital's orientation, core orientation and unit specific orientation. Successfully complete the organization's competency requirements for English, writing, spelling, and reading comprehension. * Working knowledge of medical terminology. * Maintains unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies. * Able to proficiently operate a computer in all aspects. * Must be able to operate all Microsoft Office programs at an intermediate level. * Advanced internet skills. * General technical clerical skills required: scanning, faxing, copying, and operating an advanced telephone system. * Advanced customer service skills * Must be able to communicate effectively with patients, visitors, and all members of the care delivery team. Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects. * Answers/Manages 13 incoming phone lines which entails fielding public and in-house calls. ED Unit Clerks take Incoming Patient Report calls for patients being sent to the ER from doctor's offices, nursing facilities, and home health employees. Facilitates all patient radiology transfers/transports by keeping in contact via phone with CT, MRI, X-Ray, and Ultrasound. * Solely responsible for the paging and contacting of any and all physicians on call for every consulting and emergent medical service that BMH offers 24 hours per day. Utilizes SmartWeb and Emergin paging systems, as well as ITSM and Conveyant phone databases. * ED Unit Clerks are responsible for calling and initiating hospital call downs for the ED. This includes tier 1 and tier 2 trauma calls, AMIs, and Strokes, as well as calling down Code Black Level 1 and 2 for the hospital. * Monitors and operates the 13 bed camera Patient Safety Surveillance program for patients who require extra visual and auditory monitoring. * Responsible for scanning all encounter level documents into patient charts for emergency room physicians, nurses, and ED Techs. Also provide encounter scanning for Case Management/MSW, for all law enforcement documentation and subpoena information, and for the ED Pharmacy Department. This ensures the proper documentation is compiled for patients, creating the most accurate and complete medical record. * Arrange and facilitate all patient EMS transfers out of the ED including transfers to nursing facilities, home to patients' current residence, to KNI for imaging not offered at Bronson, and to KPEP for those patients who qualify. ED Unit Clerks are the only ED employees trained to use the Bronson Transfer Tracking Application. * Facilitates and monitors the ED's admission process. Responsibilities range from ensuring the ED Physician pages the correct admitting provider, to broadcasting to the team when the patient has a clean and ready inpatient hospital bed assignment. This helps ED staff expedite moving patients to inpatient status in a timely manner in order to reach SBAR and GEMBA goals, as well as provide the best possible care to patients. * Facilitates ordering priority 1 blood and initiates massive transfusion protocols with the blood bank. ED Unit Clerks also do the "running" for massive transfusions, which entails retrieving the products from the blood bank and delivering back to the ED. * Responsible for obtaining medical records from any and all outside hospitals for continuation of patient care for ED Physicians. Collects and encounter scans all requested records into the patients chart. * Create a daily Physician call schedule for all consulting and emergent services offered by BMH. This involves maintaining and collecting all on-call schedules for all relevant offices and medical groups in the Kalamazoo/BMH area. (BMH Only) Function as a Patient Safety Assistant for suicide precautions only, which includes, * Safe patient handling required. * Responsibilities include observation and reporting patient activities and behaviors and appropriate response intervention to assure patient safety. The Patient Safety Assistant will demonstrate appropriate communication skills with patient/patient family and other healthcare providers, and practice confidentiality and safety procedures as defined by agency. The Patient Safety Assistant provide services in accordance with policy and procedure manuals. Employees providing direct patient care must demonstrate competencies specific to the population served. * Maintain appropriate knowledge level to assist in patient turns and assist in patient transfer to commode/bathroom. * Uses correct body positioning, proper body mechanics to avoid injury, utilizes safe work practices (e.g. pushing vs. pulling, patient transfer/lifting devices, etc.) and uses personal protective equipment when necessary. * 80% Observation and prevention of unsafe patient behavior/activity. * 10% Communicating with the responsible RN about patient status and pertinent input to facilitate care planning. * 5% Accompanies patients for diagnostic tests occasionally. * 5% Mantains a clean and orderly environment. Shift 12 Hour Day Shift Time Type Part time Scheduled Weekly Hours 24 Cost Center 4300 Trauma Emergency Center (BBC) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $24k-28k yearly est. Auto-Apply 21d ago
  • Receptionist-14765

    Us Tech Solutions 4.4company rating

    Unit secretary job in Grand Rapids, MI

    USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements. Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. Job Description New Position Qualifications: Good Communication skills (some sites coverage are for a receptionist), creation of various documents and efficient in excel, word, PDF (print production background), mail distribution (mail processing background). Candidates must have there own transportation to the various sites that are scheduled through the Grand Rapids area. Responsibilities: Comments/Special Instructions Attached Documentation:No record(s) found. Thanks , Asma Khan Suri, Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-32k yearly est. 60d+ ago
  • Office Associate - State Farm Agent Team Member

    Ryan Secor-State Farm Agent

    Unit secretary job in Greenville, MI

    Job DescriptionBenefits: Bonus based on performance Flexible schedule Paid time off Training & development I am seeking dynamic insurance professionals for the office of Ryan Secor - State Farm Agent who are interested in helping my business grow through value based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast paced environment, then this is your opportunity for a rewarding career with growth potential. You will have a chance to learn how to market products and manage a business first hand while participating in my focused program to develop and enhance your skills and experiences. This could be the start of an exciting, challenging and fun career! Responsibilities Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus commission/bonus Profit sharing Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement in my agency Hiring Bonus up to $ Learning to market property/casualty, life, health and bank products Setting sales and growth goals Working closely with the agent to gain an understanding of the agents role and office logistics Learning how to network effectively If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agents employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies. If you choose to pursue an agency opportunity, you will need to apply and go through the regular State Farm Insurance Companies agent selection process
    $27k-35k yearly est. 28d ago
  • Receptionist

    CPA Services of West Michigan LLC

    Unit secretary job in Grand Rapids, MI

    Job Description Do you have a passion for helping others and love putting a smile on people's faces? Then you're a great fit for the seasonal receptionist position on our team! You'll act as the first point of contact for the business, answer phone calls, schedule meetings, assemble tax returns, update the client workflow logbook, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly. If you're looking for a role where you make a difference every day, start your application today. Compensation: $14 - $16 hourly Responsibilities: Arrange appointments for employees and keep the calendar up-to-date Complete other administrative duties as needed such as data entry, paperwork, photocopying, etc. Answer phone calls and emails and communicate relevant information to the appropriate parties Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information Assure incoming and outgoing mail is managed appropriately, and handle deliveries Qualifications: High school graduate, G.E.D. recipient, or equivalent Well-versed in taking telephone calls and handling stressful situations 1+ year of front desk receptionist experience or related job experience preferred Exhibits working knowledge of Microsoft Office and basic computer skills Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills About Company We are a local Certified Public Accounting office in Grand Rapids, MI. We specialize in the areas of income tax and accounting for individuals and small businesses.
    $14-16 hourly 3d ago
  • Receptionist

    Storypoint

    Unit secretary job in Grand Rapids, MI

    Job Description Full Time Receptionist StoryPoint of Grand Rapids East Receptionist Job Type: Full Time Schedule: 3-4 days per week working 7:30am-3:30pm. Every third weekend and holiday from 7:30am-6pm Pay: $14-16 Benefits: Wages on Demand - Daily pay available Generous PTO Benefits Included Position Summary: The Receptionist will provide efficient and courteous service to all residents and public. You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility. Required Experience for Receptionist: High School diploma; or one to three years related experience and/or training; or equivalent combination of education and experience. Excellent Microsoft Office skills Primary Responsibilities for Receptionist: Answer all telephone calls and properly transfer calls to the appropriate department. Daily resident check in. Answering routine telephone inquiries. Greet all residents and guests in a courteous and professional manner. Provide 1440 experience to our senior residents! Distribute applications to prospective employees. Refer all prospective residents and families to the Leasing Team. Sort and deliver all mail, internal messages and packages to residents and staff. Knowledge of resident apartments, in-house facilities and local information. Reserve the private dining area for residents and guests. Collect work orders and information for the maintenance director. Know emergency call system and emergency procedure (fire, medical, and police). Perform all accountabilities in a timely and efficient manner following company policies and procedure. Work independently in a professional atmosphere. Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken. Assist with accounting duties as assigned by Property Administrator. Dress in a professional manner and wear name tag. As a receptionist, always maintain a positive attitude which supports team performance and productivity. General Working Conditions: This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required. We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits. This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty. Equal Opportunity Employer Click on glassdoor to see our employee testimonials #SP2
    $14-16 hourly 14d ago
  • Front Desk / Dental Administrator

    Straine Dental Management

    Unit secretary job in Zeeland, MI

    Front Desk / Dental Administrator - Part-Time at Moxy Dental & Airway Moxy Dental & Airway is seeking a friendly, organized Front Desk Administrator to join our team. Front Desk / Dental Admin Schedule: Monday, Thursday, and Friday Compensation: $18-$22 per hour, based on experience About the Role: The front desk administrator is the first point of contact for our patients. Responsibilities include: Patient check-in and check-out Answering phones and scheduling appointments Assisting with treatment coordination and patient communication Supporting the team with administrative and daily office tasks Qualifications: Minimum of 1 year of dental administrative experience required Familiarity with dental software and insurance verification preferred Professional, friendly, and detail-oriented demeanor If you enjoy working in a modern, patient-focused dental office and have a passion for excellent service, we'd love to hear from you.
    $18-22 hourly 30d ago
  • Medical Office Support

    Integrated Resources 4.5company rating

    Unit secretary job in Grand Rapids, MI

    A Few Words About Us - Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing. Job DescriptionOur Client is looking for Medical office Support Sorting Incoming mail, outbound denial and approval letters, authorization entry for outpatient and inpatient services 2 years medical office experience Medical Terminology or coding experience Must be able to work independently Recent medical office experience, (ICD10 is coming in 8 days and the candidate must possess some skill level for this huge change) medical terminology or coding class or experience. Qualifications HS Diploma Additional Information Thank you Regards Savita Khashu Clinical Recruiter Integrated Resources, Inc. IT Life Sciences Allied Healthcare CRO Certified MBE | GSA - Schedule 66 I GSA - Schedule 621 I Tel: 732 429 1645 (W) 732-549-2030 x 223 (F) 732-549-5549 www.irionline.com
    $29k-34k yearly est. 60d+ ago
  • Receptionist

    Evergreen Agency Talent

    Unit secretary job in Comstock Park, MI

    Responsive recruiter Benefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: Anderson Insurance - Farm Bureau is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects. QUALIFICATIONS: Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems. Currently licensed candidates preferred. Compensation: $20.00 - $25.00 per hour
    $20-25 hourly Auto-Apply 60d+ ago
  • Receptionist I

    Canon Business Process Services

    Unit secretary job in Grand Rapids, MI

    Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required. Responsibilities * Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party * Greet outside visitors in a professional manner * May sign for incoming and outgoing packages; route to appropriate party * Use internal paging system * Call for car service or messenger as requested by client * May perform filing, typing and other administrative duties as requested by client * Assist various departments with mass mailings * May receive and route faxes * May schedule conference room based on client requests and order catering as needed * Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site * Prepare monthly production and volume reports in order to measure productivity and prepare billing charges Qualifications * High school Diploma or equivalent * 2 years direct experience as a receptionist * Some prior experience working in a professional office environment, preferred * Able to operate various office equipment * Basic computer skills required (Word, PowerPoint) * Ability to perform routine functions of various equipment and systems (internal phone directory, office directory, as well as photocopying, color copying, faxing, etc.) * Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines PHYSICAL DEMANDS * Physical activity required including bending, reaching, prolonged periods of sitting * May lift and/or move up to 10 lbs What We Offer: * Competitive pay & benefits! * Comprehensive training and development programs that prepare employees to advance from within. * A company focused on creating a positive work and client environment. * Employee discounts on entertainment, products, and services nationwide! Come Join Our Team!
    $24k-31k yearly est. Auto-Apply 2d ago
  • Receptionist

    Jars Cannabis

    Unit secretary job in Grand Rapids, MI

    Job Description JARS Cannabis / Receptionist Ready to elevate your career path to a new all-time high? JARS Cannabis is more than just your average cannabis brand and retailer. We are a culturally inspired organization on a mission to rewrite the existing narratives that surround cannabis, one community at a time. We seek to empower the future leaders of our industry while creating an inclusive workplace environment that is fueled by celebrating the intersection of cannabis with creativity, community, and collaboration. Implementing a progressive approach, we aim to provide only the highest quality of product and service to our customers and the communities that we are fortunate to inhabit. Striving to set a new standard of professional excellence in cannabis retail, our highly motivated team is comprised of knowledgeable experts who are committed to making the integration of cannabis into any lifestyle both easy and accessible. Does this spark your interest? If so, we'd love to hear from you! What we are looking for: We are looking for someone who is friendly, tech-savvy, organized, great at multi-tasking, and can handle a busy/rapid setting. As a Receptionist, you will be the first point of contact for our customers, so the ability to make a customer's day an amazing one from the moment they walk in the door is key! The position of Receptionist is responsible for checking in new and existing patients per state and CRA requirements, creating patient profiles, and generally assisting where needed. This successful candidate will also undergo a mandatory training through our groundbreaking JARS University training. This training is done both virtually and in-person at our mock-store training facility to ensure that our staff is well-educated and trained on JARS' policies, procedures and company culture. Job Duties Verifying customers legal age requirement, registering new customer in the POS system, and scanning in returning customers Checking customer purchasing allotments through POS system upon check-in Promoting the JARS brand and getting customers excited about shopping at our location Welcoming guests and customers into the store with a positive, upbeat, and friendly demeanor Using proper greetings and salutations to all customers at all times Assisting with curbside and online orders when needed Answering calls with professional and proper phone etiquette Provide customers with information regarding products, store hours and location, daily specials, website address, and more. Emphasizing the JARS Loyalty Program, campaigns, events, daily texts, etc. Show up to each scheduled shift timely and presentable Communication to budtenders for order completion updates Creating personable and memorable experiences for all store patrons Always maintaining Michigan & CRA compliance Performing opening, mid-day, and closing tasks, as well as general upkeep of the reception area Supporting store management in an administrative capacity, as required Adhering at all times to all applicable laws, regulations, policies, compliance, and protocols Monitoring customer ques at all times Keep all online/paper menus current with daily offerings Requirements Minimum 1 year of customer service experience working within in a retail, sales and/or hospitality environment 1 year previous administrative and/or Front Desk Receptionist experience Must have strong attention to detail, organization, multi-tasking, and follow-up skills Excellent customer service skills and communication skills Must be able to work cooperatively as a team member Must be 21 years of age or older High school diploma or General Education Diploma (GED) is required Work Atmosphere/Physical Demands Requires some standing and some bending, stooping, and stretching Ability to operate a computer, POS system and other office equipment Work will generally be performed in a fast-paced retail cannabis dispensary Involves frequent contact with patients and staff Will require working varied hours/day, including nights weekends, holidays, and/or events on occasion Why JARS Cannabis? At JARS Cannabis, we pride ourselves on being more than just a retailer - we are a community. Our values of being Inclusive, Daring, Nimble, Playful, and Gritty are at the heart of everything we do, and they make us as great as we are. Inclusive: We believe in creating a welcoming environment for everyone. Our team is diverse, and we celebrate the unique perspectives and backgrounds that each member brings. We are committed to fostering an inclusive culture where everyone feels valued and respected. Daring: At JARS Cannabis, we are not afraid to take risks and push boundaries. We are constantly exploring new ideas and innovative approaches to stay ahead in the industry. If you have a bold vision and a passion for creativity, you'll fit right in. Nimble: The cannabis industry is fast-paced and ever-changing, and so are we. Our team is agile and adaptable, always ready to pivot and seize new opportunities. We thrive on the excitement of change and are always looking for ways to improve and grow. Playful: We believe that work should be fun! Our playful spirit is reflected in our vibrant store environments and our approach to customer service. We encourage our team members to bring their authentic selves to work and to enjoy the journey. Gritty: Success in the cannabis industry requires determination and resilience. We are a team of hard workers who are not afraid to roll up our sleeves and get the job done. Our grit and perseverance are what set us apart and drive our success. Join Us! If you are passionate about cannabis and want to be part of a team that values inclusivity, innovation, agility, fun, and hard work, JARS Cannabis is the place for you. We offer a supportive and dynamic work environment where you can grow your career and make a real impact. Apply today and become a part of the JARS Cannabis family! Employee Benefits Free Employee Assistance Program Health, Dental & Vision Insurance (full-time employees only) 401(k) Plan Paid Time Off Employee Discount Monthly Bonus Incentives Internal Growth Opportunities Life Insurance Personal Significance Time Paid Volunteering Opportunities Holiday Pay Bereavement Time Pay Paid Paternity Leave Job Types: Full-time, Part-time Schedule: 10-hour shift 8-hour shift Holidays Monday to Friday Weekend availability JARS Cannabis is proud to be an Equal Opportunity Employer. JARS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
    $24k-31k yearly est. 7d ago
  • Receptionist

    Sharpe Buick Inc.

    Unit secretary job in Grand Rapids, MI

    Job DescriptionDescription: SHARPE, a premium dealership that focuses on three popular brands; BMW, MINI, and Land Rover is looking for a client-focused individual! We have an immediate opening for a part-time (will consider full-time) Operator. This position is responsible for helping to grow the Sharpe Brand. Our Core Values: • We work together. • We choose a positive attitude. • We do the right thing. • We take responsibility. • We take initiative. The Operator is a client's first impression of our company. A successful Operator answers incoming phone calls promptly and courteously, determines the nature of their business, and routes calls to the appropriate destination. They will answer basic inquiries, take messages, and provide information to all callers. Requirements: Specific responsibilities include: - Answers incoming phone calls. Directs the caller to the appropriate department or individual or takes a thorough message. - Communicates with callers and visitors in a professional, friendly, and efficient manner. - Communicates messages to the appropriate parties promptly. - Fielding voice mails and assigning them to the applicable departments or individuals -Other clerical duties may be assigned
    $24k-31k yearly est. 6d ago
  • Medical Receptionist

    American Family Care Grand Rapids 3.8company rating

    Unit secretary job in Grand Rapids, MI

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $23k-28k yearly est. Auto-Apply 60d+ ago
  • Afternoon/Weekend Receptionist

    RTR-Grace Management Inc.

    Unit secretary job in Grandville, MI

    Job Description Summary of Duties of the Concierge The Concierge Specialist provides clerical support; organize and maintain resident, personnel, marketing, maintenance, and resource files. The Concierge answers telephones, greets guests, and responds to residents' requests and assist in coordination of services to residents. The Concierge assists in providing services to residents, families, and guests. Essential Functions of the Concierge Answer incoming telephone calls promptly, taking complete and accurate messages, routing calls including locating residents when necessary. Receive visitors, having them sign registers, and routing them as appropriate. Provide information and assistance to residents coming and going, activities, and signing out when they leave the community. Assist the Wellness Director as needed with resident's doctors' appointments, including scheduling appointments, recording all appointments, notifying the driver of the scheduled appointment(s), and seeing that the resident gets there on time. Maintain resident mailboxes, including an up-to-date listing, assignment for new residents, names on boxes and returning mail to post office for move-outs; Receive and distribute mail as needed. Maintain the professional and organized appearance of the lobby and reception area, including making certain any adjacent equipment, workroom, and supply closets are neat and locked. Provide administrative support including typing, filing, preparation of reports, copying, scheduling appointment, and calling vendors, as requested by supervisor. Schedule work orders received from the residents and coordinate with Maintenance/Housekeeping. Maintain inventories of supplies; Assist in ordering supplies approved by the supervisor. Resolve immediately or report to supervisor any unsafe conditions including building hazards, unsafe work practices, or threats to resident safety. Performs other related duties as assigned by supervisor. Non-Essential Functions of the Concierge Supports and participates in the resident centered activity programs. Participates in projects or committees as assigned. Attends all associate meetings including in-service education and associate functions, as requested by supervisor. Assists in a variety of tasks involving residents as assigned. Knowledge, Skills, Abilities, and Experience High School Diploma or GED at a minimum. Experience in general office procedures, computers; Windows, Word, Excel, Office, Outlook, Internet-based programs, Emailing, Scanning, and general office equipment. Physical requirements include the ability to communicate by speaking, seeing, and hearing sufficient to serve the residents. Professional and neat appearance and presentation, adherence to the dress code, and good personal hygiene are expected. One year of office or hospitality experience preferred. Good grammatical and writing skills, proficient with email process and etiquette. Ability to read, write, and speak English. Must have excellent customer service and interpersonal skills to work with various levels of people, associates, and residents. Be free of communicable disease. Completion of drug testing and criminal record background check upon hire and upon request of supervisor. Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds. Adhere to and carry out all policies and procedures. Maintain confidentiality of verbal and written information pertaining to residents, facility operations, and personnel. There is no greater way to elevate your career than by contributing your passion and skill to a senior living community. Grace Management, Inc. is committed to helping nurture a sense of belonging by helping you grow professionally. The quality of our communities is determined by the quality of our employees.
    $24k-31k yearly est. 3d ago
  • Medical Office Receptionist

    Lifestance Health Group

    Unit secretary job in Grand Rapids, MI

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary:The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential Location: 3950 Sparks Drive SE Suite 103 Grand Rapids, MI 49546Duties/Responsibilities:Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $19-20 hourly Auto-Apply 19d ago
  • Front Office Assistant

    Gen4 Dental

    Unit secretary job in Grand Rapids, MI

    At Smile, our passion is to reimagine dentistry and how people experience it. To that end, we focus on doing one thing better than anyone else…easy, integrated dental care. Smile is West Michigan's first and only multi-specialty dental practice, combining adult dentistry (Smile), pediatric dentistry (Little Smiles), and orthodontics (Smile Orthodontics). This allows each of our offices (Grand Rapids, Grand Haven, North Muskegon, and Holland) to provide a one-stop destination for the dental needs of the entire family. To learn more about our office, check out our website here: ****************************************** Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: Work-Life Balance: (Monday-Thursday 7:40am-5:00pm, 1st & 3rd Fridays 7:40am-1:00pm) Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!) Parental Leave: Up to 3 weeks paid 401(k) Match Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues CE & Growth: SPEAR access + continuing education Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans Pet Insurance: Flexible plans + 24/7 telehealth for your pet Compensation: $20-21 Key Responsibilities Build and maintain productive schedules for our doctors and hygienists Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment Assist patients with understanding their treatment plan and increase dental case acceptance Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary Qualifications: Customer service experience Dental office experienced (preferred) Additional Information: We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. Additional Information All your information will be kept confidential according to EEO guidelines.
    $20-21 hourly 10h ago
  • Fitness Receptionist

    Archamenitiescareers

    Unit secretary job in Grandville, MI

    The pay for this job starts at $13/hour. We are looking for fall/winter closing shifts 2-3 times a week. Closing weekday shifts are M-F (4pm-10pm) and weekends 2pm-9pm. ( Weekend closing is most needed ) Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Fitness Front Desk Associate at WMCT at Premier Tennis Center. The Fitness Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Fitness Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Fitness Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. We are hiring - Apply today for full details and interview to join our team. Responsibilities: Ensures the “Arch Amenities Group Experience” for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the facility and Arch Amenities Group. Reports any incident or accident to the Facility Manager. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Additional duties as assigned. Qualifications: High School diploma but college degree preferred. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational Strong team player Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs. Availability to work nights, weekends and holidays Availability to stand for long periods of time This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
    $13 hourly 9h ago
  • Fitness Receptionist

    The World Spa

    Unit secretary job in Grandville, MI

    The pay for this job starts at $13/hour. We are looking for fall/winter closing shifts 2-3 times a week. Closing weekday shifts are M-F (4pm-10pm) and weekends 2pm-9pm. ( Weekend closing is most needed ) Arch Amenities Group, the world's leading spa, fitness and leisure firm, is seeking a Fitness Front Desk Associate at WMCT at Premier Tennis Center. The Fitness Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Fitness Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Fitness Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. We are hiring - Apply today for full details and interview to join our team. Responsibilities: Ensures the “Arch Amenities Group Experience” for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the facility and Arch Amenities Group. Reports any incident or accident to the Facility Manager. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Helps ensure facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication book. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events. Additional duties as assigned. Qualifications: High School diploma but college degree preferred. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational Strong team player Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs. Availability to work nights, weekends and holidays Availability to stand for long periods of time This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Arch Amenities Group is an equal employment opportunity employer that is committed to having a diverse work force.
    $13 hourly 9h ago
  • Office Associate - State Farm Agent Team Member

    Rachel Karhoff-State Farm Agent

    Unit secretary job in Zeeland, MI

    Job DescriptionBenefits: Bonus based on performance Paid time off Training & development I am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in developing your business leadership skills, industry and State Farm business acumen, as well as sales and marketing experience. This development and mentoring can lead you in the right direction to better prepare you for a potential career as a State Farm agent. As part of this opportunity, you will learn from an experienced agent, see what it's like to run a business and help grow an agency. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Work with the agent to establish and meet marketing goals. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Valuable experience Growth potential/Opportunity for advancement in my agency Learning to market property/casualty, life, health and bank products Setting sales and growth goals Working closely with the agent to gain an understanding of the agents role and office logistics Learning how to network effectively If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agents employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies. If you choose to pursue an agency opportunity, you will need to apply and go through the regular State Farm Insurance Companies agent selection process
    $27k-35k yearly est. 27d ago

Learn more about unit secretary jobs

How much does a unit secretary earn in Kentwood, MI?

The average unit secretary in Kentwood, MI earns between $21,000 and $36,000 annually. This compares to the national average unit secretary range of $25,000 to $40,000.

Average unit secretary salary in Kentwood, MI

$28,000

What are the biggest employers of Unit Secretaries in Kentwood, MI?

The biggest employers of Unit Secretaries in Kentwood, MI are:
  1. Corewell Health
  2. Mary Free Bed Orthotics and Prosthetics
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