Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.
The unit clerk provides administrative support to the clinic staff, greets and assists patients with their appointments, and ensures the patients' charts are in order in accordance with Medicare and company policies and procedures.
Schedule: Full-time, five 8-hour shifts starting at 7am
Compensation: Pay range from $11-$20 per hour, depending on qualifications and experience
Benefits:
Comprehensive medical, dental and vision benefits
Life and long-term disability insurance provided at no additional expense to employee
Paid time off (PTO) including holidays
Extended Sick Bank (ESB) in addition to PTO - paid time for doctor appointments, sickness or medical leave
Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
Education reimbursement
Employee assistance program
Wellness program
Among others
Responsibilities
What You Can Expect:
Enters treatment information into the MIS.
Initiates, maintains, and completes the medical record.
Assists in other data related needs which may include entering episodes of care, responding to requests for data from the Network or DCI request.
Prepares meeting agendas and minutes as requested.
Maintains accurate treatment statistics, including treatment dates, hospital dates, no-show information, and information on absences. Provides reports to the nurse manager or area operations director.
May perform duties of receptionist including sorting and distributing mail, answering and routing phones calls, greeting and directing visitors, and other clerical duties.
Works with integrity; upholds organizational goals and values.
Reacts appropriately under pressure; accepts responsibility for own actions.
Uses equipment and materials properly; adapts to changes in the work environment.
Demonstrates attention to detail with accuracy and thoroughness.
Qualifications
Successful Candidates Bring:
Excellent communication skills
Demonstrated clinical excellence
Desire to collaborate with care teams
Ability to problem solve
Education/Training:
High school diploma or general education degree (GED) preferred.
One to three months related experience and/or training; or equivalent combination of education and experience.
Should have knowledge of Spreadsheet and Word Processing software.
DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.
DCI's Differentiator:
Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation's largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we're hiring in a clinic near you! ***************
DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or ************. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.
For more information about equal opportunity please see:
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Security Roles and Responsibilities can be reviewed at: *************************************
$11-20 hourly Auto-Apply 22d ago
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Centralized Appeals Unit - Coordinator 1-2
University of New Orleans 4.2
Unit secretary job in Baton Rouge, LA
Thank you for your interest in The University of New Orleans.
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attached the required documents in order to be considered for employment.
Department
Eligibility SupportJob SummaryJob Description
Review, analyze, and investigate assigned appeals to determine if the proposed action taken by field staff was accurate based on policy, procedure, and information found within the various Medicaid systems.
Draft and assemble the following documents: appeals cover memoranda; summaries of evidence; agency reversals which will include e-mails to staff notifying that a corrective action needs to be taken and letters to the appellants explaining the action taken; withdrawals; and untimely request documents.
Forward the Summary of Evidence, reversal or withdrawal to assigned reviewer, make edits recommended by reviewer.
Upload appeals documents into Medicaid's Electronic Case Record and upload the documents to the Division of Administrative Law/LDH SharePoint site. Notate the Case Notes indicating that the uploading has been completed and notify the Centralized Appeals Unit's representative assigned to track the appeal that the necessary documents have been uploaded and mailed to the appellant where applicable.
Monitor the reviewed cases for corrective actions taken by field staff. Determine if all required corrective actions have been taken and email the field staff if further corrective actions are required.
Mail a copy of the Summary of Evidence to the appellant or, if applicable, ensure that a copy of the reversal is mailed to the appellant, and notify the Centralized Appeals Unit's representative assigned to track the appeal that it has been mailed and notate same in the Electronic Case Record.
Review changes to Medicaid policy and procedures and attend meetings with Medicaid staff as necessary.
Attend telephone and in person hearings, and cover hearings for employees who are not able to attend.
Maintain knowledge of all Medicaid policies and procedures, and ensure that any new changes, updates and/or clearances are applied accordingly.
Other tasks as directed.
QUALIFICATIONS
REQUIRED:
Bachelor's degree, or an Associate's degree plus three years of professional experience, or six years of professional experience in lieu of degree.
Excellent analytical skills, effective organizational and time management skills
Great attention to detail and follow up, and verbal/written communications skills.
Works well both independently and as part of a team.
Ability to set, follow, and meet deadlines.
Proficient in the use of Adobe Acrobat Pro as well as Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
DESIRED:
Advanced degree.
Minimum one year of professional experience with Medicaid appeals processes and procedures.
Minimum one year professional experience with Medicaid eligibility including MAGI, Non-MAGI, Long Term Care and HCBW programs.
Minimum one year of professional experience working in the Medicaid eligibility system LaMEDS.
Industry-related certifications such as HIM, RHIA, RHIT, CDI, CHDA.
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
Detailed resume listing relevant qualifications and experience;
Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
Names and contact information of three references;
Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher).
See Diversity Statement instructions by clicking this link: **************************************************
Applications that do not include the required uploaded documents may not be considered.
Posting Close DateThis position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.
The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.
$41k-56k yearly est. Auto-Apply 60d+ ago
Unit Secretary
Freedom Behavioral Hospital of Ferriday
Unit secretary job in Ferriday, LA
Job DescriptionSalary: $12.00-$14.00
Freedom Behavioral Hospital of Ferriday is seeking a dedicated Unit Secretary (US) to join our team. The Unit Secretary serves as a vital liaison between nursing staff, patients, families, and administrative teams under the supervision of the Director of Nursing (DON). This role supports day-to-day clinical operations by providing administrative, clerical, and communication support to ensure quality patient care and efficient unit functioning.
Key Responsibilities
Coordinate and support nursing staff in the completion of patient care activities.
Facilitate effective communication between patients, families, staff, and medical providers.
Provide front desk reception duties, including greeting patients and visitors and responding to inquiries.
Maintain accurate patient records in the Electronic Health Record (EHR), including admissions, discharges, and vital sign data (e.g., temperature, pulse, blood pressure).
Ensure accuracy and integrity of medical records: organize, file, and maintain patient charts.
Support the Director of Nursing by collecting data and preparing reports as requested.
Monitor and report known staffing issues to the Director of Nursing.
Assist in onboarding and mentoring nursing staff on processes and procedures.
Coordinate with vendors for dietary, lab, and radiology orders to meet patient needs.
Collaborate with the DN to coordinate patient transportation.
Respond promptly and professionally to patient and family requests.
Education:
High School Diploma or GED required
Knowledge of medical terminology preferred
Experience:
Minimum of 1 year of experience in a hospital or healthcare setting performing nursing, receptionist, or clerical duties.
Required Skills and Abilities
Strong verbal and written communication skills
Excellent organizational and time management skills
Strong interpersonal skills with a compassionate and professional demeanor
Analytical and problem-solving abilities
Ability to read, comprehend, and follow written and verbal instructions
Proficiency in using PC computers and basic office software
Freedom Behavioral provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.
$12-14 hourly 6d ago
Registration Clerk
The Neuromedical Center 4.5
Unit secretary job in Hammond, LA
Requirements
Education:
High School Diploma or G.E.D.
MINIMUM QUALIFICATIONS
Medical office experience and 2 years of customer service experience a plus
Insurance knowledge & referral knowledge preferred.
$26k-32k yearly est. 18d ago
ER Registration Clerk Evenings 330 PM to 1200 AM
Glenwood Regional Medical Center 3.4
Unit secretary job in West Monroe, LA
The ER Registration Clerk arranges for the efficient and orderly admissions of all patients while also ensuring that patient information is collected and that patients are aware of hospital policies and procedures. The ER Registration Clerk interviews incoming patient or representative and enters information required for admission into computer database, while also distributing appropriate information to ancillary departments. Must be able to demonstrate the knowledge and skills to provide service appropriate to the age of the patients seen on his or her unit. The individual must demonstrate knowledge of the principles of growth and development over the life span and poses the ability to assess data reflective of the patients' status and interpret the appropriate information needed to identify each patient's requirements relative to his or her age specific needs, and to provide the service needed as described in the unit's policies and procedures and skills check list.
EDUCATION and EXPERIENCE
High School Diploma or equivalent.
Medical terminology and billing preferred, either hospital or physician office.
Working with physician orders and order entry a plus.
Please indicate whether you have ever been convicted of a crime, including any misdemeanors and/or DUI/DWI. (Criminal conviction(s) will not automatically exclude you from consideration for employment).
$26k-33k yearly est. 1d ago
Memory Care Unit Coordinator
Holly Hill Nursing and Rehabilitation Center
Unit secretary job in Sulphur, LA
Holly Hill Nursing and Rehabilitation Center
Are you a Memory Care Professional seeking an exciting new career opportunity? Look no further! Tutera Senior Living & Health Care is seeking health care rockstars to join our team! If you are dedicated and compassionate, WE WANT YOU!
What Will You Do in This Role?
As a Memory Care Unit Coordinator, you are responsible for ensuring the
Thrive
program is implemented daily and facilitated by Life Enrichment Coordinators, Life Enrichment Assistants, and direct care team members. The Memory Care Unit Coordinator is also responsible for the general oversight of the Courtyard community in cooperation with the Administrator and Health Care Coordinator. As a Memory Care Unit Coordinator, you will work closely with the Life Enrichment team and direct care staff to ensure a functional and appropriate program.
Do You Have What It Takes?
A fire and passion for working with seniors
A flexible, fun, and energetic personality
Must have a minimum of two years of experience working with individuals with Alzheimer's disease or dementia, with at least one year of supervisory experience
Prior background in senior living, social work, recreational therapy, or nursing preferred
Excellent customer service and organizational skills required
Must be able to demonstrate good judgement, prioritization of duties, and effective problem-solving skills
Knowledge of dementia and Alzheimer's progression in older adults required
Professional image in both appearance and behavior
Excellent written and oral communication skills
Why is Tutera THE Employer of Choice?
Tutera Senior Living & Health Care is guided by one single purpose: To live the YOUNITE philosophy in every decision, every day. Based on genuine respect, YOUNITE is how we get to know residents and team members on a personal level. By asking about our employees' and residents' unique needs and preferences, we actively listen and then deliver. Do you want to work for a company where you are the driving force behind every decision made?
Tutera offers stability; our family-owned company was founded in 1985!
Tutera offers a competitive starting wage and amazing benefits! We take care of you so you can be a rockstar at work and at home!
Tutera Senior Living & Health Care is dedicated to growing and developing our Tutera rockstars. Through Tutera University, every employee has the opportunity to learn new skills and become the best health care rockstar they can be!
Apply today and let us show you how we are inspired by you.
Equal Opportunity Employer.
The wage and benefit information provided in this listing is subject to change. Benefits eligibility criteria must be met to enroll in available benefits.
Benefits
How Can You Benefit?
Advanced Pay
Financial Literacy Classes
Employee Assistance Program offering Mental Health Resources, Legal Guidance, Financial Information, and more!
Child Care Discount
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) for Eligible Locations
Tuition Reimbursement
Paid Time Off
Holiday Pay
Exclusive Tutera Perks
Tutera University
Advancement Opportunities
Job ID 2026-15073
$33k-54k yearly est. Auto-Apply 6d ago
Medical Front Desk/ Receptionist
Louisiana ENT Specialists
Unit secretary job in Louisiana
Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!
As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.
In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High School graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
#IDlents
$22k-29k yearly est. 8d ago
Ward Clerk
Adira Medical Resort
Unit secretary job in Bossier City, LA
The Ward Clerk is responsible for creating a warm, responsive interaction between the facility and customers, meeting specific administrative needs of residents and families, and providing the full range of administrative support to Directors. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction.
Essential Functions
Retrieve and deliver all voice mail messages received during non-business hours.
Answer the phones during business hours.
Provides data entry support to various departments, as needed.
Serve as primary point of contact for visitors and nursing staff.
Assist with copying, filing and related administrative tasks.
Responsible for taking outgoing mail to the mailbox and distributing incoming mail to the appropriate employee mailboxes.
Responsible for ordering office supplies and maintaining a clean and organized supply cabinet.
Assisting with special projects.
Qualifications
Must possess, as a minimum, a high school diploma or its equivalent.
Must have at least one (1) year experience in a clerical position or successfully completed a secretarial science program from an accredited school/college
Must have good driving record (3 years)
Must have valid drivers license
$24k-33k yearly est. 11d ago
Medical Office Assistant.Non-Certified
Tulane University 4.8
Unit secretary job in New Orleans, LA
The Medical Office Assistant functions as the Patient Liaison, performing a variety of clinical, clerical, and administrative functions. The Medical Office Assistant ensures timely response to phone calls from patients, patient families and referring physicians; serves to prioritize nature of phone calls and assesses insurance status; arranges for reminder calls for patients and coordinates patient scheduling for the physicians at the clinic inclusive of medical diagnostic tests; provides necessary office files and requests outside medical records; ensures emergency phone calls are directed to the appropriate physician immediately; participates in patient satisfaction, quality of care and marketing surveys; and interfaces the office staff in terms of cross-coverage when someone is away. The Medical Office Assistant is also responsible for collecting co-pays, ensuring completion of physician referrals, verifying insurance eligibility and benefits, obtaining authorizations for office procedures, medications, and diagnostic imaging. Clinical duties include, but are not limited to, triaging patients, collecting medical information, recording vital signs (blood pressure, pulse, and weight), and assisting providers during procedures. Additional responsibilities will include maintaining the stock room and the physical environment of the exam and procedure rooms. • Working knowledge of insurance pre-certification, reimbursement, and denial processes
* Familiarity with Medicare, Medicaid, and commercial payers
* Understands how the referral team integrates with others to accomplish team objectives
* Acts as an informal resource for referral team members with less experience
* Work impacts the quality and timeliness and effectiveness of the referral team; uses discretion to modify work practices and processes to achieve results or improve efficiency
* General knowledge of office equipment: fax, copier, multi-line phone system, voicemail
* Knowledge of Microsoft Word and Excel
* Strong customer service/patient relation skills
* Ability to establish priorities and interact professionally with individuals
* In depth knowledge of good clinical practices as set forth by federal regulations.
* Ability to work in a fast-paced environment and patient-centered atmosphere.
SPECIAL REQUIRED ABILITY FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES:
Ability to complete and pass successfully the required occupational health screening referenced in the University's Animal Handler Health Surveillance Program on an annual basis.
REQUIRED BACKGROUND CHECK, PHYSICAL, AND DRUG SCREENING FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES:
Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended.
* High School Diploma or equivalent
* Two years of clerical/administrative medical office experience
* Working knowledge of Microsoft Office
* Familiarity with electronic medical records
* Some knowledge of medical terminology
* Prior experience in an Orthopaedic or Physical Therapy practice
$27k-32k yearly est. 2d ago
Front Desk Coordinator - Lafayette, LA
The Joint Chiropractic 4.4
Unit secretary job in Lafayette, LA
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Full time: Monday - Friday 8:30a - 6p and Saturdays 8:30 - 3p
$14 per hour
BONUS Potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit
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$14 hourly 6d ago
Front Desk / Receptionist (Temp to Perm)
Worknet Staffing Services
Unit secretary job in Lafayette, LA
Lafayette area business is looking for a Receptionist / Admin Assistant for an immediate opening in their office. This person would be responsible for phones, greeting and assisting guests, handling new hire paperwork, various types of data entry, archiving documents, processing incoming/outgoing mail, generating leads by emails, and other general clerical office duties. Must be familiar with / proficient in MS Word, MS Outlook, and MS Excel. Company will train in other aspects of the business. Ideal candidate will be organized, personable, willing to learn and also possess requirements listed.
$15.00 / hr to start
Temp to perm
Fill time hours, Mon - Fri, 8am - 5pm
Other requirements:
Pre-employment screening both drug and background check.
Previous verifiable experience
Reliable transportation to and from job site
Qualified candidates, apply online with an up-to-date resume or email a resume to me directly at: eugenias@worknet2k.com.
$15 hourly 7d ago
Bilingual Front Desk Receptionist
Kaki Brothers Management
Unit secretary job in Metairie, LA
The front desk receptionist performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, record-keeping and will be responsible for the first impression we make.
Responsibilities
Answer the phone in a timely manner, take messages, and redirect calls to appropriate offices.
Keep front desk tidy and presentable with all necessary material.
Keep an agenda of everyone's meetings during the week.
Complete procedures when guests arrive and leave.
Copy, file, organize, and maintain paper or electronic documents and records; update when necessary.
Monitor office supplies and place orders when necessary.
Receive letters/packages and directs to appropriate personnel.
Performs various clerical functions as directed.
Receptionist Top Skills & Proficiencies
Bilingual Spanish/English
Knowledge of administrative and clerical procedures.
Excellent phone skills and computer skills.
Excellent organizational and multitasking abilities.
Excellent communication and organizational skills.
Able to deal with complaints and give accurate information.
A customer-oriented approach is essential.
$22k-29k yearly est. 60d+ ago
ROI Clerk - Full Time - AVALA Hospital RH393
Avala 3.3
Unit secretary job in Covington, LA
The Release of Information (ROI) Clerk is responsible for processing requests for patient health information in accordance with federal and state laws, hospital policies, and the Health Insurance Portability and Accountability Act (HIPAA). The ROI Clerk ensures timely, accurate, and secure release of medical records while maintaining confidentiality and supporting the overall operations of the Health Information Management (HIM) department.
Essential Duties and Responsibilities
Review and process requests for medical records from patients, healthcare providers, attorneys, insurance companies, and government agencies.
Verify requestor identity and ensure all authorizations meet HIPAA and organizational compliance standards.
Retrieve, scan, and prepare records for release from electronic health record (EHR) systems (Cerner and CPSI).
Log, track, and document all requests and disclosures in accordance with department policies.
Protect patient confidentiality by following privacy and security policies and promptly reporting any potential breaches.
Provide excellent customer service to patients and requestors regarding status of requests or documentation requirements.
Collaborate with HIM staff to ensure records are complete and accurate before release.
Maintain knowledge of state and federal release of information laws, hospital policies, and HIM best practices.
Assist with subpoena processing and legal record requests as directed.
Perform quality assurance checks to ensure accuracy and timeliness of released information.
Support other HIM functions as needed, including scanning, indexing, and record retrieval.
Answers all external and internal calls regarding medical records and handles/responds to all requests within defined timeframe.
Complies with federal HIPAA regulations for the privacy and security of patient information and ensure proper handling of sensitive and/or confidential information.
Coordinates off-site record storage process, including preparing medical records for off-site storage, maintain an inventory of records stored off-site, and ensuring that destruction is according to state standards.
Assists in the performance of functions relating to the filing, retrieval, and monitoring of medical records.
Provides excellent customer service and maintain good working relationships within the department and with other departments.
Performs other day-to-day operational assignments as needed.
Core Competencies
Action Orientation - Targets and achieves results, overcomes obstacles, accepts responsibility, establishes standards and responsibilities, creates a results-oriented environment, and follows through on actions.
Communications - Communicates well both verbally and in writing. Effectively conveys and shares information and ideas with others. Listens carefully and understands various viewpoints. Presents ideas clearly and concisely and understands relevant detail in presented information.
Creativity/Innovation - Generates novel ideas and develops or improves existing and new systems that challenge the status quo, takes risks, and encourages innovation.
Critical Judgment - Possesses the ability to define issues and focus on achieving workable solutions. Consistently does the right thing by performing with reliability.
Customer Orientation - Listens to customers, builds customer confidence, increases customer satisfaction, ensures commitments are met, sets appropriate customer expectations, and responds to customer needs.
Interpersonal Skills - Effectively and productively engages with others and establishes trust, credibility, and confidence with others.
Leadership - Motivates, empowers, inspires, collaborates with, and encourages others. Builds consensus when appropriate. Focuses team members on common goals.
Teamwork - Knows when and how to attract, develop, reward, and utilize teams to optimize results. Acts to build trust, inspire enthusiasm, encourage others, and help resolve conflicts and develop consensus in creating high-performance teams.
Professional Requirements
Meets dress code standards and adheres to policies.
Completes annual education requirements.
Maintains regulatory requirements.
Always maintains patient confidentiality.
Reports to work on time and as scheduled, completes work within designated time.
Wears identification while on duty, uses computerized punch time system correctly.
Completes in-services and returns in a timely fashion.
Attends annual review and department in-services, as scheduled.
Attends staff meetings annually, reads and returns all monthly staff meeting minutes.
Represents the organization in a positive and professional manner.
Actively participates in performance improvement and continuous quality improvement (CQI) activities.
Complies with all organizational policies regarding ethical business practices.
Communicates the mission, ethics and goals of the hospital, as well as the focus statement of the department.
Promotes professional growth of subordinates by sharing knowledge and/or directing them to sources if information appropriate to given situation. Utilizes journals, books, etc. to learn and/or improve new techniques and equipment.
Assists other staff members in performing any duty that enhances the delivery of patient care.
Regulatory Requirements
Education: High school diploma.
Experience: Two (2) years or more experience in medical records/health information management or healthcare office setting.
Release of Information, Medical Records, and HIM experience strongly desired.
Skills
Excellent communication skills both verbal and written.
Strong interpersonal skills.
Able to establish good customer relationships with trust and respect both internally and externally.
Knowledge of Microsoft Word, Excel, and Outlook is preferred.
Knowledge of HIPAA and patient confidentiality.
Attention to detail and ability to perform duties with accuracy required.
Ability to learn on the job and retain information gathered through training required. Must be able to learn new tasks that relate to the position.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires repetitive motions, standing, walking, bending, kneeling and stooping all day. The employee must frequently lift or move items weighing up to 50 pounds.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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$20k-25k yearly est. 60d+ ago
Front Desk Receptionist (Baton Rouge)
Dental Dreams 3.8
Unit secretary job in Baton Rouge, LA
Job DescriptionThe Role: Healthy Smiles LLC in Baton Rouge, LA is hiring experienced Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.
Who Are We: Healthy Smiles LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.
Benefits:
Competitive compensation
Career mobility and advancement
Career training and development
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance, and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
Dentrix and/or Eaglesoft
KOS Services Inc. / Healthy Smiles LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$24k-28k yearly est. 2d ago
Front office Receptionist
Tri-Parish Therapy Group
Unit secretary job in Sulphur, LA
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
About the Role: We are seeking a friendly and organized Front Office Receptionist to join Tri-Parish Therapy Group in Sulphur, LA. This role is perfect for someone who enjoys interacting with people and providing excellent customer service.
Responsibilities:
Greet and assist clients and visitors in a professional and friendly manner
Answer and direct phone calls to the appropriate person or department
Schedule appointments and manage the front desk calendar
Collect and process payments from clients
Maintain a clean and organized reception area
Requirements:
Excellent communication and customer service skills
Previous experience in a receptionist or customer service role
Proficient in basic computer skills and knowledge of office equipment
Ability to multitask and prioritize tasks in a fast-paced environment
About Us:
Tri-Parish Therapy Group has been providing top-quality therapy services to the Sulphur, LA community for over 10 years. Our team is dedicated to improving the lives of our clients and creating a positive work environment for our employees.
$22k-28k yearly est. 24d ago
Dental Front Desk / Treatment Plan Coordinator
Straine Dental Management
Unit secretary job in Slidell, LA
Dental Front Desk Treatment Coordinator
Schedule: M: 8am to 4pm, T-Th: 8am to 5pm, F: 8am to 3pm
Benefits: Medical, In House Dental, Vision, Paid Time Off, 401k (match)
About Us
We are a patient-centered dental practice committed to delivering exceptional care in a welcoming environment. Our team values professionalism, compassion, and efficiency, and we are looking for a dedicated Treatment Coordinator to join our front desk team.
Responsibilities
Patient scheduling and check-in: Manage appointments, greet patients warmly, and ensure smooth office flow.
Treatment coordination: Present treatment plans, explain procedures, and answer patient questions with clarity and empathy.
Insurance verification: Confirm coverage, submit claims, and help patients understand financial options.
Payment processing: Collect co-pays, set up payment plans, and maintain accurate records.
Administrative support: Handle phone calls, emails, and maintain patient files in compliance with HIPAA standards.
Qualifications
Experience in dental or medical front desk
Experience in Dentrix required
Strong communication and customer service skills
Knowledge of dental terminology and insurance processes
Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental)
Ability to multitask and stay organized in a fast-paced environment
$22k-28k yearly est. 60d+ ago
Registration Clerk
The Neuromedical Center 4.5
Unit secretary job in Baton Rouge, LA
Requirements
Education:
High School Diploma or G.E.D.
MINIMUM QUALIFICATIONS
Medical office experience and 2 years of customer service experience a plus
Insurance knowledge & referral knowledge preferred.
$26k-32k yearly est. 4d ago
Medical Front Desk/ Receptionist
Louisiana ENT Specialists
Unit secretary job in Thibodaux, LA
Job Description
Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!
As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.
In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High School graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
#IDlents
$22k-29k yearly est. 6d ago
Front Desk Coordinator - Lafayette, LA
The Joint Chiropractic 4.4
Unit secretary job in Lafayette, LA
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Full time: Monday - Friday 8:30a - 6p and Saturdays 8:30 - 3p
$14 per hour
BONUS Potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit
$14 hourly Auto-Apply 34d ago
Part -Time Registration Clerk Floater
The Neuromedical Center 4.5
Unit secretary job in Baton Rouge, LA
Requirements
Education:
High School Diploma or G.E.D.
MINIMUM QUALIFICATIONS
Medical office experience and 2 years of customer service experience a plus
Insurance knowledge & referral knowledge preferred.
This position will work out of our Gonzales and Livingston Clinic, on Tuesdays, Thursdays, & Fridays.