Receptionist Role
Burlington, MA
Part-Time Contract Role - 30 Hours Per Week - Day Time Hours
$27/hour
Scope of Services
Provide on-site coordination and monitoring services to support a GMP-regulated life sciences facility by maintaining controlled access, ensuring personnel safety, and protecting facility, equipment, and operations.
Core Responsibilities
Control and monitor facility access in accordance with approved badge levels, access permissions, and after-hours requirements.
Verify identity and authorization of employees, visitors, contractors, and vendors using government-issued identification and access credentials.
Manage visitor registration, badging, and escort requirements using the approved visitor management system.
Monitor surveillance, alarm, and access control systems and notify management team of security or safety events.
Conduct routine interior and exterior walks and inspections to identify security risks, safety hazards, or abnormal conditions.
Monitor cafeteria consumable inventory and monitor conference room booking, client and internal personnel.
Party coordinator for holidays and special events.
Monitor and distribute incoming and outgoing mail.
Communicate effectively with facility management for visitors and emergency responders as required.
Responsible for supporting the facility management team with client site visits, scheduling and catering needs.
Assist with recruitment activities, including coordination of interviews and communication with new hires.
Coordination for new employee onboarding i.e., safety training, badge issuance, GDP Quality Training, HR related topics.
GMP & Compliance Expectations
Adhere strictly to site procedures, and GMP requirements.
Maintain accurate, legible, and traceable records to support audits and inspections.
Immediately escalate conditions that could impact personnel safety, facility security, or regulated operations.
Maintain professional conduct, appearance, and confidentiality at all times.
Contractor Requirements
Contractor personnel shall be trained on site-specific security and safety procedures prior to assignment.
Contractor shall ensure proper shift coverage, handoff, and continuity of services.
Contractor personnel must comply with all facility security, safety, and confidentiality requirements.
All incidents or deviations shall be promptly reported and documented.
$27 hourly 3d ago
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Receptionist
King & Bishop
Unit secretary job in Framingham, MA
***On-site Monday through Friday, 9am-5pm in Framingham, MA***
Receptionist
$20-$23/hr depending on experience
6-8-week contract to cover a medical leave
Fully onsite 9-5 M-F (35 hours) + an unpaid hour for lunch
JOB DESCRIPTION
In this role you will serve as the initial point of contact for all visitors entering the facility. Ensuring their needs are identified and addressed appropriately, and directing to relevant internal departments in a timely and professional manner.
PRIMARY RESPONSIBILITIES
Act as the first point of contact for all individuals entering the facility; assess service needs and connect each person to the appropriate internal department.
Provide high-quality customer service to clients seeking in-person assistance.
Collect and route client paperwork for various programs, ensuring same-day delivery to the appropriate department.
Assist clients in communicating emergency situations to the appropriate internal team immediately.
De-escalate conflicts and respond calmly to challenging situations as they arise.
Oversee reception and designated waiting areas to ensure visitors' needs are met efficiently.
Provide clear direction and guidance to visitors regarding facility policies and protocols.
Engage with all clients respectfully by identifying and responding to their needs, whether within or outside the immediate scope of the role.
Interact with visitors using a professional, compassionate, and trauma-informed approach.
Attend and participate in team meetings as requested; communicate effectively with internal staff across departments.
Maintain strict confidentiality of client, employee, and organizational information in accordance with applicable federal and state laws, as well as funder requirements.
Ensure compliance with all program, departmental, organizational, and funder policies and procedures.
Perform other related duties as assigned.
KNOWLEDGE AND SKILL REQUIREMENTS
High School Diploma or equivalent required
Working knowledge of Microsoft Word, Excel, and Windows
One to three years of clerical or administrative experience
Basic reading, writing, and arithmetic skills
Demonstrated experience adhering to confidentiality requirements
Strong customer service, interpersonal, and verbal communication skills
Experience utilizing de-escalation techniques and trauma-informed practices
Bilingual proficiency in Spanish and/or Portuguese preferred
$20-23 hourly 2d ago
Receptionist
Talent Groups 4.2
Unit secretary job in Waltham, MA
We are seeking a friendly, professional Front Desk / Administrative Assistant to serve as the first point of contact for clients, visitors, and employees. This role supports daily office operations, provides administrative assistance, and helps create a welcoming, well-organized workplace.
Qualifications
Minimum 2 years of experience in receptionist role.
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and Concur.
Strong organizational, communication, and time-management skills
Professional, customer-focused demeanor with a positive attitude
Ability to thrive in a fast-paced, collaborative environment
$29k-36k yearly est. 2d ago
Front Office Assistant
Monument Staffing
Unit secretary job in Stoneham, MA
*
The Front Office Assistant serves as the first point of contact for patients and visitors and plays a key role in ensuring smooth daily operations of a small healthcare practice. This individual supports scheduling, registration, patient communication, insurance-related clerical processes, and general administrative functions while maintaining a welcoming and professional front desk environment. The ideal candidate is organized, detail-oriented, discreet, and comfortable balancing customer service responsibilities with administrative accuracy.
Key Responsibilities
Welcome patients and visitors, provide clear directions, and ensure a positive first impression of the practice.
Verify and update patient information in the clinic's practice management system.
Maintain a calm, respectful, and professional demeanor in all patient interactions.
Uphold patient dignity and confidentiality at all times in compliance with HIPAA standards.
Coordinate appointment scheduling, confirmations, cancellations, and rescheduling according to clinic procedures.
Enter and maintain accurate patient registration and demographic information.
Conduct reminder outreach prior to scheduled appointments and assist with follow-up scheduling as needed.
Respond to patient needs promptly while ensuring appointment workflows remain accurate and efficient.
Answer incoming calls, screen inquiries, and route messages appropriately with attention to detail.
Assist patients with general questions related to appointments, documentation, and next steps.
Contact patients when services/items are ready for pickup, when applicable.
Assist with insurance verification and documentation review to ensure accuracy against payer guidelines.
Support billing-related clerical tasks including basic invoice preparation and insurance follow-up on outstanding balances.
Respond to routine billing questions and escalate complex concerns to the appropriate team member.
Collect copayments and other fees following practice procedures.
Post payments accurately, support daily reconciliation, and assist with balancing the register.
Prepare deposits, track petty cash activity, and support regular bank deposits as directed.
Maintain patient charts and ensure forms are current, organized, and appropriately filed.
Support the upkeep of front desk forms and administrative documents to ensure current versions are used consistently.
Open, sort, and distribute incoming mail.
Prepare shipments and process outgoing packages as needed.
Order and maintain front office supplies, forms, and other essential materials required for daily operations.
Assist with general administrative tasks and provide support to clinical staff as needed.
Ensure the front office and reception area are clean, organized, and ready for the start of each day.
Support routine maintenance tasks such as tidying the waiting area, restocking materials, and managing trash/recycling removal per office procedure.
Assist with practice outreach and marketing initiatives, such as distributing materials or supporting community-facing tasks as assigned.
Qualifications & Skills
Bachelors degree preferred; additional coursework in healthcare administration or business is a plus.
Prior experience in a medical or healthcare front office environment strongly is a plus.
Must keep up to date with COVID vaccines and boosters and flu vaccines.
Strong interpersonal communication skills with the ability to interact professionally with diverse patients.
Excellent organizational ability and attention to detail, especially when handling scheduling and data entry.
Comfortable working with practice management systems and basic office software.
Ability to handle sensitive information with discretion and maintain strict confidentiality.
Dependable, punctual, and able to manage multiple competing priorities in a fast-paced setting.
*Quoted hourly range does not guarantee the final hourly offer. Offers will be determined by variables such as years of experience, education level, etc. by the client.**
**This job posting is being posted on a clients behalf by an agency. For confidentiality reasons, this is not the original/exact job description. Specific details will be provided to candidates that are invited to interview with the client.**
$32k-42k yearly est. 4d ago
Front Desk Receptionist (Part Time)
The Country Club 4.2
Unit secretary job in Massachusetts
PT Front Desk Receptionist
Senior Administrative Assistant, Assistant Manager
Employee Category: Part-Time, Year-Round
, Non-Exempt
Schedule: Sunday - Monday, 2pm - 10pm, Optional Additional Hours
The Front Desk Receptionist serves as the first impression of The Country Club. The position assists with member and staff communications as it relates to the Club with the ability to communicate on a professional level.
Primary Responsibilities:
Welcome members and guests, by name when possible, in a hospitable and friendly manner
Provide schedule of events and information to members and their guests
Manages a multiline phone system and answers phone calls in a welcoming and timely fashion
Be first point of contact and relay information to the management team when an emergency occurs on property
Receive vendors and direct them as necessary
Keep updated directions to the Club for the Front Desk including local directions for major highways
Campus Directions for membership and vendors
Distributes Clubhouse mail and packages daily-notify individuals of package arrivals
Oversees and updates Members First Dining and Club's website (reservations):
Bedrooms
Accept and monitor reservations and confirmations
Maintain waitlist reservations
Print welcome cards and keep card template current
A la Carte
Accept and monitor reservations in Members First Dining
Work with Management Team on blocking time periods as necessary
Events
Accept and monitor reservations, confirmations and cancellations
Call members 96 hours prior to event to confirm reservations
Monitor waitlist reservations and contact members as directed by Management
Maintain up to date event information at the Front Desk
Work closely with the Communications and Management Team to create and or print:
Weekly write-ups, change sheets and late issued write-ups-keep current
A la Carte Menus, Event Menus, Wine Lists, Dessert Signs and Daily Specials
Buffet Signs and Table Numbers
Place Cards
Additional Administrative tasks as prescribed
Oversees the distribution of Club keys
Organize and distribute the Club newspapers
Create and post deceased member cards-remove at the correct time
Maintain sign out sheets and logs in Front Desk manual
Overnight car log
Required Skills:
Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Publisher
Exposure to a private club environment is preferable
Excellent organizational skills, ability to multitask and strong interpersonal communication skills
Must be detail-oriented and work effectively while meeting all applicable deadlines
Must be able to work independently and productively with minimum supervision
Ability to prioritize, organize and follow up on daily assignments and responsibilities
Administrative experience is preferable
Uniform Requirements:
Business Attire
TCC standards per the Employee Manual
Physical Requirements:
Physical Requirements:
Lift up to 30 pounds. May be asked to lift trays or boxes of paper, mail packages
Stand, walk, bend and lift for up to 9 hours per day
$33k-37k yearly est. Auto-Apply 6d ago
Unit Secretary, Per Diem
Massachusetts Eye and Ear Infirmary 4.4
Unit secretary job in Massachusetts
Site: The Spaulding Rehabilitation Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.
Does this position require Patient Care?
No
Essential Functions
-Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.
-Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
experience in a clerical support or customer service role 0-1 year preferred
Knowledge, Skills and Abilities
- Computer skills Microsoft Office.
- Strong follow up and resolution.
- Ability to prioritize and manage multiple tasks.
- Strong patient/customer service skills.
- Ability to learn new software systems and technology skills.
- Adjusting actions in relation to others' actions.
Additional Job Details (if applicable)
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20lbs - 35lbs
Carrying Occasionally (3-33%) 20lbs - 35lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occasionally (3-33%)
Stooping Occasionally (3-33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)
Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
300 First Avenue
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Rotating (United States of America)
Pay Range
$18.22 - $26.06/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$18.2-26.1 hourly Auto-Apply 14d ago
Unit Secretary, Emergency Dept - 24 hours, Days
Umass Memorial Health 4.5
Unit secretary job in Milford, MA
Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.
Exemption Status:
Non-Exempt
Hiring Range:
$15.00 - $26.61
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Schedule Details:
Holidays - Every Other Holiday, Sunday through Saturday, Weekends - Every Other Weekend
Scheduled Hours:
6:45am-3:15pm
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
24
Cost Center:
26000 - 2340 Emergency Room
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
I. Performs a variety of clerical activities necessary for the efficient functioning of patient care unit and related duties.
II. Major Responsibilities:
1. Serves as unit receptionist, directs patients, visitors and others. Answers telephone and intercom. Takes and relays messages. Refers unusual or questionable situations to supervisor or others.
2. Uses pneumatic tube system, dumb waiter, and receives and transmits messages. Arranges for specimen transport.
3. Transcribes physician orders. Enters orders into entry system according to standard procedure. Utilizes down time procedures when indicated.
4. Duplicates reports, mails and distributes same. Prepares and maintains patient charts and kardexes. Assembles medical records. Files reports and other documents such as laboratory and radiology reports and other information in appropriate part of medical records. Charts temperatures, pulses, blood pressures, weights and respiration. Prepares diet sheets. Ensures completeness of charts and chart documents. Collates medical records according to standard procedure. Assists physician or others in procuring medical records.
5. Schedules patients for consults and diagnostic and therapeutic services. Ensure appropriate transportation to scheduled appointments utilizing services of ancillary departments. Ensures preparation of charts, rooms, ambulances and other services as required or directed.
All responsibilities are essential job functions.
III. Position Qualifications:
License/Certification/Education:
Required:
1. Equivalent to high school plus additional specialized training.
2. Knowledge of a variety of office procedures, operation of office equipment such as computer.
Experience/Skills:
Required:
1. Ability to handle multiple priorities and effective communication.
2. 3 to 12 months experience.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.
$15-26.6 hourly Auto-Apply 60d+ ago
Unit Secretary - SC2
Brigham and Women's Hospital 4.6
Unit secretary job in Northampton, MA
Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties.
Job Summary
Summary
The Unit Secretary is responsible for performing a variety of administrative tasks to record, verify, and receive patient, unit, and hospital information reflecting admissions, transfers, discharges, patient data, patient census, and related data. The Unit Secretary participates in maintaining necessary supplies and equipment and supports patient care on the unit by participating in hourly rounding, assisting with answering call bells, communicating specific care needs to the clinical staff, passing meal trays, and setting up meal trays. The Unit Secretary may function as patient care observer to monitor for patient safety in situations where 1:1 observations are required. When in this role, patient care needs will be communicated and met by other members of the clinical care team.
This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.
This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures.
Must be able to interact effectively and appropriately to an individual's intellectual level and physical ability.
1Infants 1Pediatric 1Adolescent 1Adult 1Geriatric
Essential Functions
Receive incoming communications and take appropriate action to relay information to the necessary person(s).
* Receive and direct Medical Staff, personnel, patients and visitors.
* Notify patient's nurse of scheduled appointments.
* Inform next shift Unit Secretary, Shift Charge Nurse, or Nurse Manager of problems needing attention.
* Notify Case Management of the need for consultation at the request of physician or nurse.
* Notify consulting physician, physician's office, or answering service of need for consultation as ordered by attending physician.
* Contact religious personnel on behalf of patient as directed by nursing staff, patient or patient's family.
* Contact receiving unit when patient is being transferred to assure patient unit is ready.
* Receive telephone Lab reports, record appropriately, then communicate all phone reports to the appropriate nurse or physician as soon as possible.
* Communicate problems and information to appropriate persons.
* Participate in staffing the unit under the direction of the Nurse Manager. Place calls to staff to communicate needs of the unit.
* Transcribe doctor's orders onto appropriate records accurately.
* Report any STAT orders placed or written by physician to the appropriate staff immediately.
* Enter any written orders into computer.
* Schedule tests and x-rays around patient's needs and testing requirements (e.g. timing requirements, procedural protocols, etc.).
* Enter diets into computer.
* Communicate with pharmacy via fax or phone as appropriate.
* Perform non-clinical duties related to the admission, hospitalization, discharge, transfer, death and leave of absence of patients.
* Prepare and update patient medical record for each admission.
* File forms in individual patient's medical record.
* Prepare discharged patient's medical record and review the record for completion of charting, checking for signatures as appropriate.
* Copy medical records as ordered for patient transfer to another facility.
* Send patient's medical record to Medical Records after charting is completed, the chart is checked, and patient is discharged.
* Retrieve old patient medical records.
* Prepare appropriate paperwork for patient needs: i.e. surgical packets / Universal Protocol / EMTALA / Medical Necessity form / Discharge.
* Ensure that appropriate stock items and equipment are available to the unit (this is in conjunction with the Unit Aide if that particular unit has a Unit Aide).
* Order and maintain unit supplies. Enter appropriate charges for storeroom supplies for each patient.
* Contact telephone maintenance for prompt repair if equipment malfunctions or presents a safety hazard and fill out maintenance requisition.
* Participate in cost containment by efficient utilization of resources.
* Complete or maintain appropriate forms, records, requisitions, etc.
* Greet new patients with friendly professionalism and escort patient to room and notify appropriate nurse when needed.
* Greet and direct visitors to appropriate room and inform them of hospital regulations as appropriate.
* Issue correct information to patients and families.
* Respect the dignity and confidentiality of the patient and family.
* Participate in the orientation of new personnel.
* Assist in emergency situations as directed.
* Make trips to other hospital departments for patient and unit supplies (i.e. equipment, blood, storeroom, etc.) and deliver specimens, etc.
* Set up chart packets (regular and pre-operative).
* Make unit rounds to pick up and transport lab slips, census sheets, patient activity sheets, etc (11 pm - 7 am shift).
* Functions as patient observer when 1:1 observation for patient safety is required
* Delivers meal trays to patients using safe tray passing techniques (verify with RN if NPO, patient going for a test, patient with swallowing issues, etc)
* May perform non-clinical tasks as directed by the patient's nurse.
* • For secretary staff with Monitor Technician (MT) training:
o Provides breaks for MT
o Maintains competency for arrythmia recognition
o Rotates to MT role as needed
* • Patient Observation Role:
o Remain in constant attendance with assigned high risk patient until relieved by shift charge nurse.
o Maintain safety for patients with suicidal ideation.
o Immediately notify nursing staff of any unusual circumstances or obtain assistance with any restrained patient who needs attention or assistance.
o Immediately report any changes in patient's condition to the patient's nurse.
* May interact with patient as directed by the patient's nurse. This could mean reading the newspaper, magazine or book to the patient, playing cards or talking with the patient.
* Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards.
* Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise.
* Meet annual competency and retraining requirements.
* Attend meetings as required.
* Perform other functions/duties as requested.
Qualifications
Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience One (1) to three (3) years secretarial experience preferred Health care experience preferred Knowledge, Skills and Abilities - Demonstrated knowledge of medical terminology required. - Demonstrated typing skills and computer experience required. - Demonstrated interpersonal, organizational, and oral and written communication skills required. - Demonstrated positive customer service skills and ability to work as a team required. - Demonstrated ability to focus and provide attention to detail required. - For UnitSecretaries on the Behavioral Health Unit, de-escalation training required within 30 days of hire or transfer into another department.
Additional Job Details (if applicable)
Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
30 Locust Street
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Day (United States of America)
Pay Range
$18.25 - $25.38/Hourly
Grade
SC2C24
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$18.3-25.4 hourly Auto-Apply 4d ago
Unit Ward Clerk
South Yarmouth Management Systems Inc.
Unit secretary job in Barnstable Town, MA
Windsor has been part of the community since 1975, providing families with skilled nursing care for short-term rehabilitation and long-term care. We focus on maximizing patient recovery, comfort, and independence to support quality of life. Our experienced team offers compassionate, specialized care to reduce hospital readmissions and improve outcomes through rehab, long-term care, adult day health, and restorative services.
Be part of a collaborative, caring team at Integritus Healthcare. We offer excellent benefits, including generous paid time off and exceptional health insurance - plus real opportunities to grow your career. If you're ready to make a difference, we'd love to have you on board!
Essential Job Functions:
• Assist in organizing, planning & directing the medical records section in accordance with established policies and procedures.
• Maintain a working rapport with other departments in the facility to assure that medical records can be properly maintained.
• Assist in recording all incidents/accidents. File in accordance with established policies and procedures.
• Collect, assemble, check, and file resident charts and personnel records as required.
• Ensure incomplete records/charts are returned to nursing service for correction.
• Assist in developing procedures to ensure records are properly completed, coded, signed, indexed, etc., after filing.
• Establish a procedure to ensure charts/records do not leave the section except as authorized in our policies and procedures.
• Maintain records of information taken from charts/records, i.e., type information, name of recipient, date, department, etc.
• Abstract information from records as authorized/required for insurance companies, Medicare, Medicaid, VA, etc.
• Maintain various registries as directed including register for admission and discharge of residents.
• Collect charts, assemble them in proper order, and inspect them for completion.
• Perform miscellaneous duties pertaining to medical records and assist business office personnel as required/directed.
• Assist in admission, transfer and discharge procedures as necessary.
• Answer telephone inquiries concerning medical records functions. Prepare written correspondence as necessary.
• Retrieve medical records when requested by authorized personnel (i.e., physicians, nurses, government agencies, etc.)
• Assure that medical records taken from the department are signed out and signed in upon return to the department.
• File active and inactive records in accordance with established policies.
• Index medical records as directed.
• Other duties and responsibilities that may become necessary or appropriate to meet the administrative needs of this facility.
Qualifications:
• Must possess, as a minimum, a high school diploma or equivalent.
• Must have knowledge of medical terminology
• Must possess a current, unencumbered, active CNA license in this state.
• Must be able to read, write, speak, and understand the English language.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
• Must possess the ability to plan, organize, develop, implement, & interpret programs, goals, objectives, policies & procedures, etc., that are necessary for providing quality care.
• Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to handle difficult residents.
Physical Requirements and Working Conditions:
Will meet all physical requirements of the position as identified by the facility policies and procedures related to functional job analysis.
Other Duties:
Please note this job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$31k-41k yearly est. 25d ago
IRF/LTCH Unit Secretary - Whittier Rehab Hospital
Whittier Health Network 3.8
Unit secretary job in Westborough, MA
Full time, 40 hours 3:00 - 11:30PM includes every other weekend PRIMARY RESPONSIBILITIES INCLUDE: • Under the supervision of the Director of Nursing, organizes the activities occurring on the Unit and assists the Nursing Unit staff in the efficient daily operations by implementing, coordinating and maintaining all unit clerical services and systems.
• Acts as a source of communication and maintains the physical environment of the area.
PREREQUISITES:
• High School Diploma required.
• Ability to read, write and comprehend medical terminology.
• Previous experience preferred.
• Degree/Certificate in Medical Terminology preferred.
• Current Certification in BLS of Adult, Child and Infant.
$30k-35k yearly est. Auto-Apply 60d+ ago
Unit Coordinator
Hebrew Senior Life 4.1
Unit secretary job in Dedham, MA
Perform diversified general clerical, secretarial, and receptionist duties according to established policies and guidelines, working under supervision of the DON. Demonstrate a strong commitment to the philosophy and goals of the unit and the Hebrew Rehabilitation Center.
II. Position Responsibilities:
* Communicate with patients, families, visitors and other health professionals in a manner that conveys respect, caring and sensitivity.
* Maintain confidentiality of patient and unit information.
* Prioritize work, and provide prompt, efficient service.
* Answer telephone, screen calls, take and relay messages. Pick up and deliver mail to Nursing unit, screen patient's mail and refer to appropriate person as necessary. Act as unit receptionist; refer visitors, family or staff to the appropriate person or place for information or direction.
* Prepare correspondence and reports. Order supplies in a cost-effective manner. Perform daily clerical duties as required and requested, i.e., develop and/or edit data and perform data entry; use computer skills to prepare reports, draft memos, and compose unit meeting minutes.
* Transport patients to clinic and other designated areas within the Center, as requested.
* Review information on patient records to ensure completeness and accuracy, keep files current according to established guidelines, and oversee and assist with monthly MDS process.
* Coordinate appointments for patients, unit meetings, and other unit activities.
* Maintain and keep current unit records, reports, and bulletin boards.
* Transcribe doctor's orders for patient appointments. Working with a licensed nurse, check the monthly computer printouts of medication and treatment sheets.
* Participate in the scheduling process in conjunction with the Director of Nursing.
* Label all equipment used for patient care.
* Assist with staffing and enter electronic time sheets/time changes.
* Assist with unit educational activities, i.e., orientation of new staff, preparation of educational materials, and training of designated staff in computer skills.
* Adhere to established departmental policies, procedures, and objectives.
* Participate in educational programs, unit meetings, and quality improvement programs.
* Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the Hebrew Rehabilitation Center.
* Perform other related duties as required or directed.
III. Qualifications
* High School or equivalent plus post high school specialized training.
* Secretarial/clerical skills including knowledge of pertinent computer applications and medical terminology.
* Previous secretarial experience desired.
* Successful completion of HRC orientation and competency tool.
* Annual attendance at hazards communication, infection control, fire safety and elder abuse education programs.
Remote Type
Salary Range:
$41,555.00 - $58,178.00
$41.6k-58.2k yearly Auto-Apply 6d ago
Registration Clerk
Carewell Urgent Care 3.8
Unit secretary job in Lexington, MA
Job Description
CareWell Urgent Care is seeking a dependable full-time front desk registration clerk for our urgent care facilities in Lexington, MA. Our ideal candidate is friendly and has excellent communication skills and is comfortable in a fast-paced environment. Registration is the first point of contact with our patients and our goal is to set a professional and welcoming tone for their visit; our clerks must be able to work accurately and efficiently to record the patient's information and convey the assurance that our clinical staff are just what they need to feel better.
Our centers are open (7) days per week.
This is a Full-Time opening, working (3) shifts per week.
Location: Lexington, MA
Job Summary: Our Registration Clerk receives and registers patients arriving via patient walk in, gathering demographic and insurance information. Also assists patients with financial information, collecting and processing copays.
Duties and Responsibilities: Registration Clerk - tasks include but are not limited to:
Greet patients in a positive and helpful manner
Provide information and assistance as needed
Obtaining accurate demographic and insurance information then verifying insurance coverage for all patients
Using the computer system, generate fee slips for patients, review information for accuracy and instructions
Provide necessary forms to patients for completion and signatures. Ensure all registration fields are filled in completely and scanned into the patient's chart
Keep patients informed of their account information
Notify staff when patients are ready to be seen
Collect payments, insurance co-pays, and PDRX charges
Coordinate patient care or patient records with other clinic locations when necessary
Gather reports from referrals and prior authorizations
Be familiar with all locations, hours, directions
Answer telephone calls, record messages for other staff and deliver messages
Perform various duties such as photocopying forms, reports and patient information, faxing forms and charts
Perform daily filing of charts and records to ensure excellent organization in patient records
Maintain various logs of daily activities including patient count and financial transactions in order to prepare monthly tallies of operating activity
Audit and balance all financial transactions to ensure accurate daily deposits
Distribute mail
Maintain an adequate level of office supplies and necessary forms as needed to ensure smooth department operations
Provide positive team support for all personnel and department.
Skills and Qualifications:
Maintain a neat, tidy, clean and organized work area including patient waiting area
(Morning shift) Prepare the patient waiting area and reception work area for patients every morning (includes making sure the Keurig is filled and ready to go)
Identify areas where processes can be improved to provide outstanding patient care, increase quality, contain costs, and improve service (giving information to billing supervisor monthly)
Report any problems or concerns to the center manager and billing supervisor
Adhere to professional expectations and guidelines in handbook
Key Competencies:
Strong interpersonal and communication skills
Ability to maintain confidentiality
Be organized with attention to detail
Engaging, calm under pressure, and able to handle all types of patient engagement
Be able to balance speed and accuracy
Demonstrated good judgement, initiative, and patient interaction skills
Education & Experience:
High school diploma or equivalent
1-3 years of customer service experience in a medical practice or retail environment
Proficient in MS Office programs such as Word, Excel, and SharePoint
Experience with Experity and/or When2Work is preferred, but not required
Supervisory Responsibility: This role has no supervisory responsibilities.
Work Environment: This job operates in a medical office setting and includes possible exposure to communicable diseases, toxic substances, medical preparations, and other conditions common to a clinic environment.
Physical Demands: This position entails a high level of work performed at a computer terminal throughout the day as well as the regular use of a telephone or headset equipment. On a regular basis, incumbent frequently performs repetitive motions at a computer terminal and is subject to prolonged sitting. Occasionally, eye hand coordination is required to operate office equipment. As this position involves contact with the public in a medical environment incumbent may periodically experience moderate levels of stress.
Position Type and Expected Hours of Work: The centers operate (7) days per week. Full-time employees will work three (3) shifts per week with rotating weekends.
Travel: No travel is expected for this position however, depending on the location, this position may work at more than one center.
Benefits Include: Benefits include: Medical, Dental, Vision, Life and Disability insurance, 401K with a match, and paid time off. As an employee, you have (4) free urgent care visits/yr which can be shared by immediate family members.
Compensation ranges from $19 - $24/hr, based on experience.
We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
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$19-24 hourly 9d ago
CVR / Title Registration Clerk
Village Automotive Group 4.1
Unit secretary job in Natick, MA
Job Description
Brigham-Gill Village CDJR is looking for an experienced CVR / Title Registration Clerk to join their accounting team.
About Us: We are part of the Village Automotive Group. Village Automotive Group consists of several award-winning stores spanning Greater Boston (and now Colorado), representing brands such as Audi, Porsche, Volvo, Polestar, Koenigsegg, McLaren, Aston Martin, Lamborghini, Maserati, Honda, GMC and CDJR. We have been the trusted name by the community for over 60 years. Our success flows from our owner's philosophy that a successful retail business starts with satisfied employees. By creating a family environment where people enjoy going to work, our employees feel emboldened to provide quality service that often goes above and beyond.
Job Type: Full Time
Pay: $23-26/hr
Responsibilities
Process all new & used vehicle registrations
Verify the accuracy of RMV applications
Submit all legal transfer work to RMV on a timely basis
Maintain a system to verify out-of-state titles and resolve all title issues
Maintain communication with Sales Accounting Assistant regarding payoffs & duplicates
Register new loaner & remove previous loaner
Stay abreast of all State Title Regulations & inform Comptroller of important changes
Qualifications
2+ years of experience in CVR / title registration in new car dealership
Computer proficient: Comfortable with MS Office and Google Workspace software
Strong attention to detail
Excellent communication and people skills
Ability to work independently
Positive attitude & team player
Professional demeanor and work ethic
CVR certification preferred, but not required
Benefits
Competitive Compensation
Health & Dental Insurance - 50% company paid, no deductible option available
Vision Insurance
401(k) Plan with Generous Company Match
Paid Time Off / Vacation Time
Life and Disability Insurance
Flexible Spending Account
Employee Purchase Program / Discount
Wellness Programs
Company-Paid Outings
Weekly pay
Employee Referral Bonus
Work-Life Balance
Small Business / Family Oriented Culture
Large Loyal Customer Base
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$23-26 hourly 11d ago
Front Desk Receptionist - Optometry
Community Health Connections 4.2
Unit secretary job in Leominster, MA
JOIN THE CHC FAMILY! We are a Non-Profit Federally Qualified Healthcare Center located in Central Massachusetts. Our company opened in February 2002 in response to a Community Needs Assessment that identified a need for medical service for the underserved members of our community. We strive to provide compassionate care regardless of income or insurance status to everyone who walks through our doors, including low income, underinsured, uninsured, publicly housed, and homeless populations. CHC is committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion. At CHC, we strive for a workforce that reflects the community we serve. We are proud to be able to serve our community! If you are passionate about the work we do here, we would love to hear from you!
Under the general supervision of the Medical Office Supervisor, the Front Desk Receptionist manages the arrival and departure of patients seeking services at Community Health Connections Optometry department. The responsibilities of the Front Desk Receptionist include receiving patients, updating patient information, printing an encounter form, booking appointments, cash reconciliation, and cross covering other medical departments as needed.
Responsibilities include:
* Receives and directs incoming patients.
* Reviews and updates patient information related to demographics and insurance.
* Follows established health center protocol for the check-in, encounter form production, and check-out.
* Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms.
* Places reminder calls to patients with upcoming appointments
* Follows established health center protocol for daily cash reconciliation.
* Schedules walk-in appointments, in collaboration with the Nurse of the Day
* Schedules patient appointments according to established protocol
* Provides coverage to Medical Records as needed.
* Managing patient care is a team effort that involves clinical and non-clinical staff interacting with patients.
Minimum Qualifications:
* High School Diploma or GED required, Associate Degree in secretarial science or equivalent preferred.
* Bilingual in Spanish is a plus
* 1-year similar work experience or in a medical office environment preferred
* Computer skills for accurate data entry
* Knowledge of basic medical terminology preferred.
* Demonstrated interpersonal relationship skills.
* Demonstrated proficiency in reading, writing and speaking in English.
* Demonstrated ability to work in a fast paced, high telephone call volume office environment.
Benefits:
* 401k
* Generous vacation and personal time for eligible employees
* Sick time
* Medical, dental, and vision insurance
* 100% paid Life insurance/AD&D
* 100% paid Long-Term disability.
* Employee Assistance Program (EAP)
* Discounts on travel and entertainment!
* Discounts on cell phone service, computer purchases, and more!
* College Tuition Rewards/CMEs
* Company Events & Activities (Annual cookout and holiday party, health and wellness events," Lunch & Learn's", team building, and more!)
* Employee Assistance Program (EAP)
* EyeMed Vision Care Program
* Accident & Cancer Insurance
* Educational development reimbursement
* Discounts on - gym membership, travel & entertainment tickets, electronics, and more!
$39k-44k yearly est. 12d ago
Front Desk/ Receptionist
Mindlance 4.6
Unit secretary job in Cambridge, MA
• Receiving/Directing visitors • Operate multiple phone lines • Maintain a neat and presentable reception area • Coordinate daily meeting room set-up/break-down based on Outlook • Assist with catering orders for internal functions/meetings • Assist with office supply orders
• Assist with shipping/receiving as needed
• Prep outgoing FedEx labels online as needed
• Perform facilities support as needed
• Work with building security and visitor access
• Typing, filing, sorting, mail/faxing and research duties
Human Resources
• Distribute daily interview schedules and resumes
• Welcome interviewers/offer hot or cold beverages
• Administer proper release forms before candidate starts email
• Work with recruiters on booking travel/hotel for out of town candidates
• Schedule lunch meetings for appropriate interviews
• File resumes, schedules and NDA
• Assist with the preparation of new hire packets
Skill Requirements:
• Excellent written and verbal skills.
• Detail oriented, computer literate, excellent communication and interaction skills.
• Ability to use Microsoft Excel, Word, PowerPoint and Outlook
• Ability to work independently and meet goals/objectives with minimal supervision.
• Self-starter, intuitive and perceptive.
• Positive attitude and professional image
Additional Information
To discuss on this opportunity feel free to reach
Raghu Varun
Call on
************
or email your resume to
************************
$32k-38k yearly est. Easy Apply 13h ago
Front Desk Receptionist
Benchmark Senior Living 4.1
Unit secretary job in Leominster, MA
Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.
Responsibilities
Starting at $16/hr.
Greets visitors immediately upon arrival
Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
Offers refreshments (coffee, water, etc.) to visitors, where applicable
Manages doctor appointment book and beauty appointment book.
Manages beauty and barber appointment book
Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
Keeps lobby clean and neat, free of clutter and trash
Requirements
High school diploma or equivalent certificate preferred.
Possesses expert knowledge of telephone system and capable of teaching others
As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:
8 holidays & 3 floating holidays
Discounted Meal Program
Paid Training & Company-provided Uniforms
Associate Referral Bonus Program
Physical & Mental Health Wellness Programs
401k Retirement Plan with Company Match
Medical, Vision & Dental Benefits
Tuition Reimbursement Program
Vacation and Health & Wellness Paid Time Off
*Eligibility may vary by employment status
$16 hourly 8d ago
Medical Office Receptionist
Eye Care Specialists 4.6
Unit secretary job in Norwood, MA
Job Description
Duties Include:
Greeting patients and visitors in a prompt, courteous and helpful manner
Check-in patients, collect co-pays, verify and update demographic and insurance information
Booking, coordinating and rescheduling patient appointments
Monitor daily appointment reminder reports and make changes to schedule
Conduct daily insurance eligibility check
Check-out patients, schedule return appointments
Maintain and update current information on daily physician's schedules
Answer telephone, screen calls, take messages and provide general information
Perform call center duties as assigned
Direct patients in filling out record requests and transfer forms
Monitor and maintain the orderliness of the waiting areas
Attend meetings as required
Perform related work as required
Typical Working Conditions: Work is performed in the reception area. Involves frequent telephone and personal contact with patients. Work may be stressful at times. Interaction with others is constant.
Knowledge, Skills and Abilities: Knowledge of business office procedures. Skill in operating a computer, photocopier and fax machine. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees and the public.
Education: Minimum High School graduation with one year of medical office experience.
Job Type: Full-time
Salary: Up to $23.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Dental reimbursement
Healthcare setting:
Private practice
Medical specialties:
Ophthalmology
Schedule:
8 hour shift
Holidays
Monday to Friday
Weekend (as needed)
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Expected hours: 32 - 40 per week
$23 hourly 29d ago
Front Desk Receptionist (Leominster)
Dental Dreams 3.8
Unit secretary job in Leominster, MA
Job DescriptionThe Role: Dental Dreams LLC in Leominster, MA, is now hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. We are also interested in training those seeking to become Dental Assistants in our On-The-Job Trained (OJT) Program!
Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
On-The-Job Training (OJT)
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Customer Service experience
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$31k-36k yearly est. 21d ago
Front Desk Office Coordinator
Dermatology Associates of Concord 4.6
Unit secretary job in Concord, MA
Job DescriptionDescription:
Established in 1972, Dermatology Associates of Concord is a leading Physician-owned dermatology practice dedicated to providing exceptional care to our patients. The practice consists of 14 providers and has offices in Concord, Cambridge, and Waltham. We specialize in both medical and cosmetic dermatology, offering a comprehensive range of services to meet the diverse needs of our community. Our team of dedicated staff work collaboratively to offer personalized treatment in a welcoming and patient-centered environment. Our commitment to excellence, innovation, and patient satisfaction has established us as a trusted leader in dermatologic care.
Our Office Coordinators play an essential role in the daily operations of our practice. The ideal candidate will be organized, proactive and focused on ensuring a smooth and efficient clinic.
Responsibilities include:
Greeting patients and visitors with courtesy and respect. Monitoring and supporting patients entering and leaving the practice.
Performing check-in, check-out, registration, scheduling and verification duties for patients. Taking accurate information from patients and maintaining confidentiality.
Monitoring clinic flow and proactively solving issues that impact patient flow through the clinic. Acting as a liaison between patients and staff when needed.
Maintaining a clean, welcoming and calming environment of the check-in and waiting room areas.
Minimum qualifications:
High School diploma or equivalent
1-3 years of related work experience
Experience with computer software systems, such as Microsoft Office
Preferred qualifications
Medical office experience preferred
Requirements:
$33k-38k yearly est. 8d ago
Inpatient Unit Secretary (Evenings) - Spaulding
Massachusetts Eye and Ear Infirmary 4.4
Unit secretary job in East Sandwich, MA
Site: Rehabilitation Hospital of the Cape and Islands Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Part-time, 24-hour schedule, evening shift (12p-8p)
Job Summary
Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.
-Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.
-Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records.
- Performs other duties as assigned
- Complies with all policies and standards
Qualifications
Education
High School Diploma or Equivalent required
Associate's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree? No
Experience
experience in a clerical support or customer service role 0-1 year required
Knowledge, Skills and Abilities
- Computer skills Microsoft Office.
- Strong follow up and resolution. - Ability to prioritize and manage multiple tasks.
- Strong patient/customer service skills.
- Ability to learn new software systems and technology skills.
- Adjusting actions in relation to others' actions.
Additional Job Details (if applicable)
Physical Requirements
Standing Occasionally (3-33%)
Walking Occasionally (3-33%)
Sitting Constantly (67-100%)
Lifting Occasionally (3-33%) 20lbs - 35lbs
Carrying Occasionally (3-33%) 20lbs - 35lbs
Pushing Rarely (Less than 2%)
Pulling Rarely (Less than 2%)
Climbing Rarely (Less than 2%)
Balancing Occasionally (3-33%)
Stooping Occasionally (3-33%)
Kneeling Rarely (Less than 2%)
Crouching Rarely (Less than 2%)
Crawling Rarely (Less than 2%)
Reaching Occasionally (3-33%)
Gross Manipulation (Handling) Constantly (67-100%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
311 Service Road
Scheduled Weekly Hours
24
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$18.22 - $26.06/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1500 Rehabilitation Hospital of the Cape and Islands Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.