Regions Hospital is hiring a friendly, organized, and adaptable individual to join the Surgery Intensive Care unit as a Health Unit Coordinator (HUC)! This unit cares for adolescent, adult, geriatric trauma, general surgical, orthopedic, neurosurgical, and neurocritical patients who require highly skilled care and close monitoring. The environment for this unit can be intense at times, and the leadership team recognizes the importance of addressing the emotional needs of the staff, to ensure they are able to provide the best care to our most vulnerable patients. The team works closely with our chaplain staff to host round circle moments after difficult situations. Individuals who are hired into this role receive a weeklong training about the electronic health system and how to use it effectively to ensure they can be that partner for good Taking on the role as a Health Unit Coordinator means you will use your communication and critical-thinking skills to support the nursing staff and create a welcoming environment for patients and visitors.
As a Health Unit Coordinator, you serve as the first person of contact on the unit and will be responsible for providing exceptional customer service to patients and visitors through welcoming behaviors, effective communication, and information sharing. In addition to customer service, this position simultaneously performs clerical/receptionist functions on a patient unit which includes but are not limited to, organizing, and maintaining unit supplies necessary for daily activities, preparing and maintaining patient records, preforming data entry into the electronic system, acting as a resource to medical staff regarding hospital protocols and communicating between staff, patients, families, care providers, and between the unit and other hospital departments. This position works under the supervision of the nurse manager/ charge nurse.
Work Schedule/FTE:
This position is a .75 FTE (30 hours per week) working 12-hour night shifts from 7pm-7:30am and every other weekend and holiday.
Required Qualifications:
Minimum of 1 year clerical or healthcare experience or recent (within 1 year) graduate of a clerical/healthcare training program.
Preferred Qualifications:
Education or experience in a health care field
Benefits:
This position is eligible for medical insurance, dental insurance, 401K with a match, disability insurance, paid time-off, and tuition reimbursement. Benefits take effect on an employee's first day of employment. Aside from traditional benefits, Regions Hospital offers a range of non-traditional benefits to all employees such as an employee health clinic, on-site fitness center, a 24/7 employee assistance program to assist employees with a range of topics, book clubs, and an employee resiliency center.
$35k-42k yearly est. Auto-Apply 15d ago
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Health Unit Coordinator (HUC) - Long-Term Stay
Dev 4.2
Unit secretary job in Rochester, MN
Company DescriptionJobs for Humanity is partnering with Mayo Clinic to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: Mayo Clinic
Job DescriptionWhy Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You'll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities
Domitilla 5D (Do5D) is a 19 bed Long-Term Stay Unit (LSU) for stable to discharge patients awaiting transitional care needs in the community. The LSU employs an innovative staffing model including RNs, LPNs, PCAs, Nurse Technicians (NTs), and HUCs. The LSU allows staff to establish patient relationships and collaborate with the multidisciplinary team members in the dismissal planning process. The model of care includes reduced assessment frequency and has a focus on patient autonomy, recovery, and readiness for discharge. This unique and innovative unit offers individual and group care interventions to increase opportunities for socialization and patient engagement.
The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.
Qualifications
High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.
Additional Qualifications:
Successful completion of HUC post-secondary program, or HUC Certification preferred. Minimum of one year working experience in a medical environment preferred. Knowledge of basic medical terminology preferred. Preferred proficiency of computer skills. Working knowledge with EHR systems, EPIC preferred. Outstanding customer service, interpersonal and organizational skills. Adapts effectively to unpredictable situations within the patient care setting. Availability to work flexible hours including days, evenings, nights, weekends and holidays.
Internal applicants should attach their three most recent performance appraisals.
License or Certification:
Maintains certifications/licensure per work unit requirements.
Exemption Status
Nonexempt
Compensation Detail
$20.64 - $29.12 / hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Sunday - Saturday; Day/Evening, 8-hour shifts
Weekend Schedule
Every other weekend
International Assignment
Yes
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Angela Roberts
$20.6-29.1 hourly 60d+ ago
Health Unit Coordinator
Volunteers of America Home Health Servic
Unit secretary job in Rochester, MN
Job Description
Come join our awesome team as a Health Unit Coordinator at The Homestead at Rochester Rehab and Living Center
The Homestead at Rochester Home Health is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization.
Health Unit Coordinator highlights:
Top benefit packages
Growth and advancement opportunities
Flexible schedules
Pay in lieu of benefits options
Loan reimbursement (MN skilled care centers)
Career scholarships
Quality training, continuing career education and leadership programs
Wage: $29.30- $34.00
The primary purpose of the Health Unit Coordinator is to facilitate the maintenance
of the resident's medical record, transcribes orders, set up appointments and transportation for
residents, and role models the customer service expectation on the station. Prioritizes, organizes and
coordinates administrative activities to facilitate smooth, efficient unit operations. Performs clerical
and non-nursing administrative tasks for the resident unit. Serves as the receptionist/communicator
for the resident unit.
QUALIFICATIONS:
1. C.N.A., LPN or HUC Certification required.
2. Prior experience as a Health Unit Coordinator in health care preferred.
3. Effective communicator with staff, families and outside agencies.
4. Must possess the ability to make independent decisions when circumstances warrant such action.
5. Ability to prioritize duties.
6. Customer service oriented with knowledge of successful customer service technique.
7. Ability to understand residents' charts, doctor's orders, residents' plan of care, medication orders.
8. Ability to organize and maintain nursing unit order.
9. Attention to detail, follow through.
10. Good problem solving skills.
11. Ability to function under stress.
12. Ability to adapt easily to change in routine.
13. Ability to relate well with various personalities.
14. Ability to utilize computers and other electronic devices for tasks such as timekeeping, inservicing and documentation.
15. Must be a team player.
ESSENTIAL FUNCTIONS:
A. Administrative Functions
1. Record medical and administrative information in accordance with established charting and
documentation policies and procedures.
2. Maintain and update roster of residents for assigned unit.
3. Answer telephone calls, page calls, deliver messages to residents, etc.
4. Transcribe doctor's orders as per facility policy. Acknowledges and coordinates the
communication of physician's orders.
5. Tracks due dates of physician order renewal.
6. Coordinate physician call log and fax log.
7. Faxes appropriate information to the pharmacy, lab and clinics as directed by the nurses and
physician orders.
8. Record appropriate resident identification data on designated medical records, wristbands,
ID cards, resident personal property, etc., as required.
9. Reports to the Nurse Supervisor/Nurse Manager discrepancies found in transcribing
physician orders, diet orders/changes, charting, etc.
10. Taking doctor's orders over the phone and transcribing onto physician order sheets,
medication and treatment sheets.
11. Transcribe transfer orders on new admits/re-admits.
12. Putting calls and/or faxing clarifications on new admits/re-admits.
13. Mailing out monthly physicians' orders or leave in Nurse Practitioner's folder for signature.
14. Review medication sheets for completeness of information, accuracy in the transcription of
the physician's order, legibility, etc., as directed.
15. Record vital signs, as directed.
16. Forward new orders to appropriate disciplines, i.e., dietary, physical therapy, etc.
17. Coordinates resident appointments for diagnostic and therapeutic services:
a. Clinics;
b. Labs;
c. Transportation;
d. Other medical referral;
e. Podiatrist, Ophthalmologist, Hearing, Dental.
18. Prepares paperwork as appropriate and initiates getting the nurse to complete medical/
nursing sections of forms.
19. Prepares physician order sheets, medication administration records and treatment sheets for
the nurses to check each month.
20. Admit, transfer and discharge residents. Assist in arranging transportation, completion of
necessary paperwork per facility policy.
21. Review all new admissions for completion of necessary medical and administrative records.
22. Patient Death (as required):
a. Have mortician sign back of face sheet on chart.
b. Collect all forms that belong in the chart.
23. Pull chart forms and send to medical records.
24. Keep the medical records in good order, free of loose/torn papers.
25. Update flow sheets as indicated by the Nurse Manager/Director of Nursing.
26. Order medical equipment as requested.
27. Forward completed charts of discharged residents to medical records.
28. Greets, directs, communicates and assists residents, family members, visitors and personnel
in a friendly, courteous manner.
29. Receives, places and transfers calls in an efficient a courteous manner.
30. Communicates with appropriate people as necessary for exchange of information,
clarification and follow-up.
31. Operate fax machine and copy machine.
32. Uses discretion to protect the confidentiality of information.
33. Perform all clerical tasks for the resident/station.
34. Prioritizes, organizes and coordinates desk activities for the resident/station.
B. Committee Functions
1. Serve on, participate in and attend various committees and meetings of the facility to enhance
interdisciplinary process.
2. Implement recommendations from established committees as instructed.
C. Personnel Functions
1. Develop and maintain a good working rapport with inter-departmental personnel, as well as
other departments within the facility.
2. Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as
well as a calm environment throughout the unit and shift.
3. Attends required in-services and completes assigned on-line modules.
D. Nursing Care Functions
1. Maintain each resident chart. Record information accurately on the resident's chart.
2. Assemble admission charts and disassemble discharge charts according to procedure.
3. Inform nursing service personnel of new admissions.
4. Maintain charts in sequential order, inserting chart forms and filing as needed. Update face
sheet with changes as they occur.
5. Make doctor appointments for residents.
6. Set up transportation for residents and assist as needed with escorting residents and families.
7. Keep doctor visits up-to-date and inform family members as necessary of resident
appointments, etc.
8. Encourage physicians to sign progress notes, physician orders, etc. on a timely basis.
9. Fax labs.
10. Keep the filing drawers full with copies of all nursing paperwork. Thin charts on a regular
basis per facility policy.
11. Maintain confidentiality of all resident information.
12. Treat all residents with dignity, kindness and respect.
E. Other Duties
1. Ensure adequate stock of unit supplies.
2. Keeping nursing station and med room clean and organized.
3. Doing supplies for the station two (2) times a week.
4. Other duties as assigned by the Director of Nursing or designee.
Work Environment
1. Exposure to blood, body tissue of fluids.
2. Exposure to hazardous waste materials, dust and loud or unpleasant noises.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made
to enable individual with disabilities to meet these demands:
1. Ability to endure prolonged walking, sitting, standing, use of pulling, bending, and stooping
movements.
2. Ability to adapt to changes in daily work hours and schedule.
3. Must be able to lift a minimum of fifty (50) pounds.
Preferred Qualifications:
Prior experience as a Health Unit Coordinator in health care.
Our 2025 Great Place to Work survey results found that 87% of employees said their work has a special meaning: this is not “just a job”.
Take pride in helping others, and join us today!
Upon being hired, you will be asked to provide proof of your COVID vaccination or you may complete an exemption application for medical or religious reason. We care about the safety and health of all our residents and staff. To help keep everyone safe, we have implemented COVID-10 protocols.
At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
$29.3-34 hourly 12d ago
Health Unit Coordinator - Inpatient Specialties - HUC
Mayo Clinic Health System 4.8
Unit secretary job in Rochester, MN
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
* Medical: Multiple plan options.
* Dental: Delta Dental or reimbursement account for flexible coverage.
* Vision: Affordable plan with national network.
* Pre-Tax Savings: HSA and FSAs for eligible expenses.
* Retirement: Competitive retirement package to secure your future.
Responsibilities
Health Unit Coordinator (HUC) positions are located at both the Rochester Methodist Campus and Saint Marys Campus. Hospital inpatient areas include specialized medical, post-surgical, mental health/psychiatry services, critical care/ICU and progressive care step-down units.
These specialty areas and schedule options will be discussed at the time of interview.
Internal applicants - please include your three most recent performance appraisals.
The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.
Qualifications
High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.
Successful completion of HUC post-secondary program, or HUC Certification preferred. Minimum of one year working experience in a medical environment preferred. Knowledge of basic medical terminology preferred. Preferred proficiency of computer skills. Working knowledge with EHR systems, EPIC preferred. Outstanding customer service, interpersonal and organizational skills. Adapts effectively to unpredictable situations within the patient care setting. Availability to work flexible hours including days, evenings, nights, weekends and holidays.
Maintains certifications/licensure per work unit requirements.
Exemption Status
Nonexempt
Compensation Detail
Experience and tenure may be considered along with internal equity when job offers are extended.; $21.69 - $30.60/hour
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
40-80
Schedule Details
Variable schedule including days/evenings/nights and either 8 and/or 12 hour shifts- available schedule options will be discussed during interview
Weekend Schedule
Variable shifts including every, every other, or every third weekend
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Equal Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the 'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Recruiter
Brittany Crowson
$21.7-30.6 hourly 22d ago
Health Unit Coordinator- Birth Center
Olmstead Medical Center
Unit secretary job in Rochester, MN
0.75 FTE- Nights Starting pay - $20.40 - $24.98 (based on experience) At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher.
* Medical Insurance
* Paid Time Off
* Dental Insurance
* Vision Insurance
* Basic Life Insurance
* Tuition Reimbursement
* Employer Paid Short-Term Disability and Long-Term Disability
* Adoption Assistance Plan
Qualifications:
* Health Unit Coordinator program certificate is preferred
* Previous clerical experience in a medical related field is preferred
* Good oral communication skills
* Ability to deal tactfully with people
* Good organizational skills
* Microsoft Office computer skills preferred
* Ability to use personal computer, printers, telephone, fax, and copy machines
* BLS certification within 90 days of hire
Job Responsibilities:
* Maintains unit resources and supplies.
* Utilizes EHR for patient verification, scheduling, admissions/transfers/discharges, completing forms and documentation, and managing incoming charts/records within the department.
* Coordinates department activities.
* Extensive computer work.
* Communicates with all levels of staff.
* Receptionist duties.
* Phone communications.
* Protects the confidentiality of patient information.
* May make patient follow-up appointments.
* TempTrak monitoring
* CCHD monitoring verified in MDH system
* Other duties as assigned.
$20.4-25 hourly 6d ago
Behavioral Health Unit Coordinator/Patient Access
Lifecare Medical Center 4.7
Unit secretary job in Roseau, MN
We invite you to join our team as we continue on our commitment of caring for generations.
Since 1915, LifeCare Medical Center has been dedicated to providing quality healthcare in our region. At LifeCare Medical Center, we value every person and take our patient's healthcare needs seriously. Our employees are the foundation for our success. We've fostered a collaborative environment centered around compassion, accountability, respect and excellence. At LifeCare, you will have the opportunity to thrive in a life changing career, within a culture of teamwork, professionalism, and respect. As the third largest employer in Roseau County, LifeCare Medical Center is continually looking for motivated, dedicated, and compassionate leaders who are passionate about delivering the best in healthcare services. We are committed to our communities and take pride in our medical heritage.
Job Details:
Location: Roseau
Shift: 8:00 am - 4:30 pm, evenings as needed for coverage
Job Schedule: M-F
Hours: 40/wk
FTE: 1.0
Pay Range: $19.25-$25.02
*
It is not typical for an individual to be hired at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case and on several factors including relevant work experience, education, certification & licensure, and internal equity. Hourly pay is just one part of the compensation package for employees.
What you'll get to do in this role:
Greets patients and visitors to the Behavioral Health Department with a courteous, respectful and professional manner.
Answers phone calls and coordinates activities of the Behavioral Health Department.
Registers patients with correct patient identity and accurate information within the electronic record system (Epic). Verifies insurance coverage.
Schedules appointments and checks in appointments.
Obtains patient consent for treatment.
Scans consent forms and other documents as requested into Epic.
Completes missing account information through assigned work queues.
Enters charges into patient accounts on Epic.
Files and maintains Behavioral Health records.
Obtains preauthorization for services when needed.
Releases protected health information with guidance from Health Information staff.
You're an excellent fit, if you have:
education in the medical field, medical office assistant certification, or medical terminology
experience in patient access role preferred
excellent customer service skills
good attention to detail
ability to work independently
Highly self-motivated
Benefits statement:
LifeCare Medical Center offers an attractive benefits package for qualifying employees. Depending upon eligibility, we offer a variety of benefits including health, dental, and life insurance. We also offer short and long-term disability, tuition assistance, a 403(b)-retirement plan, and a generous time off package to help employees maintain a healthy work-life balance.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
LifeCare Medical Center is an Equal Opportunity Employer (EOE)
$19.3-25 hourly 12d ago
Health Unit Coordinator- SAU/PACU
Fairview Health Services 4.2
Unit secretary job in Maplewood, MN
Fairview is looking for a Health Unit Coordinator (HUC) at St. John's Hospital in Maplewood, MN! This position is 80 hours per two weeks on the Day/Evening shift and 8 hour shifts. Primary shift will be 10:00am-6:30pm. However, may be scheduled for day shifts (8:00am-4:30pm, 5:00a-1:30pm, 7:00a-3:30pm). Health Unit Coordinators are part of a dynamic care team including Providers, RN's, Nursing Assistants and Department Leaders, creating an atmosphere of hospitality and efficiency. Using EPIC, the Health Unit Coordinator plays a critical role in the coordination of information ensuring an optimal patient visitor experience.
Creates an atmosphere of hospitality and efficiency on the unit with patients and members of the team by providing administrative and reception support.
Responsibilities
* Maintains the patient shadow chart (paper records) in appropriate functional order as indicated in hospital and unit policy. Sends shadow chart to HIM when patient is discharged.
* Monitors and enters information on the patient status board as needed and appropriate. Performs census management activities for admission arrivals, transfers, and discharge.
* Communicates effectively with patient/family, the interdependent team, and other disciplines regarding the care of the patient.
* Achieves customer service excellence by understanding and supporting the needs of all internal and external customers (patients, families, frontline staff, and physicians/LIP's)
* Supports holistic nursing theory based on Watson's theory of caring aligning with the practice standards of the American Holistic Nurses' Association and the Professional Partnership Model in order to achieve the organization's nursing vision.
* Supports the unit by trouble shooting technology concerns as issues arise.
* Coordinates information to facilitate care progression of patients, making sure all discharge information is assembled for discharge to home or transfers to skill nursing facilities, TCUs, etc.
* Works with clinics, hospitals, and other agencies to obtain patient records as needed for ongoing care within Fairview facilities. Supports and helps facilitate patient signup of MyChart.
* For some departments, HUCs will obtain information to conduct registration of patients, updates patient demographic and health insurance information, and verifies insurance eligibility, as appropriate/needed by site location according to established registration standards.
* Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
* Actively participates in creating and implementing improvements.
Required Qualifications
* 1 year office experience
Preferred Qualifications
* 1 year office experience preferably in a health care setting
* Electronic Health Record knowledge required/experience
* Health Unit Coordinator experience
* Medical terminology knowledge/experience
Benefit Overview
Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information: *****************************************************
Compensation Disclaimer
The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
$38k-43k yearly est. Auto-Apply 2d ago
Health Unit Coordinator
Saint Therese 3.8
Unit secretary job in New Hope, MN
Saint Therese of New Hope, a multi-campus, non-profit, spiritual based health care organization, is seeking a manager for our residence dining. The New Hope location has a full continuum of care with about 275 independent and assisted living apartments, which the residence dining are serves.
Job Description
Saint Therese of New Hope is currently seeking a Health Unit Coordinator (HUC) to join our facility. This is a great opportunity for an eager, dedicated and hard working individual!
Performs a variety of essential functions and supportive duties throughout the facility such as: Coordination of staff duties, responsible for organization of information flow by maintaining and enhancing communication, and maintaining the medical record-contents in order.
Hours: 9:30am - 6:00pm position is required to work occasional weekends and rotating holidays.
TCU experience is preferrred.
1. Performs clerical tasks to organize and enhance the workflow process on the station.
2. Coordinates and Maintains adequate station supplies.
3. Maintains each resident's clinical record.
4. Minimum Data Set (MDS) responsibilities.
5. Medication related responsibilities.
6. Communicates respectfully with others. Answers station phones timely and directs caller appropriately.
7. Promotes safety and follows all safety procedures and protocols.
8. Participates in educational programs per State and Facility reequirements.
9. Performs all duites consistent with Quality Standards and Infection Control practices.
10.Performs all job functions within State and Federal Regulations.
11. Performs other related duties as directed by Supervisor.
Qualifications
Education: Health Unit Coordinator Course, Trained Medication Assistant course preferred, or related education.
Experience: Two years as Health Unit Coordinator or related experience preferred.
Special Knowledge, Skills and Abilities:
Demonstrates knowledge of medical terminology.
Knowledge of requirements, policies and procedures related to the medical record.
Knowledge regarding regulations related to time periods for completion of MDS, RAP's, and Care Plans.
Good written and verbal communication skills.
Demonstrates knowledge of computers and related software.
Demonstrates time management, prioitization skills, and multi-tasking abilities.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Please submit application online at
*************************************************
To view our website for more information on Saint Therese
***************************
$39k-46k yearly est. 1d ago
Unit Secretary- Bloomington Hospital
Indiana University Health System 3.8
Unit secretary job in Bloomington, MN
Schedule: Full Time, Night Shift (3 12 hour shifts, 7:00pm- 7:30am)
Responsibilities:
Ensures accurate and complete information is received from patient to facilitate coordination and communication between physician, unit staff, and ancillary departments.
Schedules daily tests and procedures, maintains comprehensive up-to-date record of all patient tests and procedures, and signs patients in and out of unit.
Provides receptionist functions for the unit and alerts unit management to issues or needs within the unit regarding policies, procedures, or practices.
Performs all clerical duties associated with supporting the Patient Care Unit.
Qualifications:
• High School Diploma/GED required.
• Completion of Medical Assistant, Medical Secretary classes, or equivalent experience preferred.
• Basic Life Support (BLS) certification through the AHA preferred.
• 1-3 years of relevant experience in a health care setting preferred.
• Basic knowledge of medical terminology preferred.
• Must be able to complete required (if applicable) training program.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).
$32k-39k yearly est. Auto-Apply 13d ago
PM Health Unit Coordinator/HS Skills Trainer (HUC)
The Lutheran Home Association 3.3
Unit secretary job in Belle Plaine, MN
The Lutheran Home: Hope Residence is a 52-bed intermediate care facility serving individuals with developmental and intellectual disabilities. Our vision is to share eternal hope, provide hope and inspire hope. We are seeking an evening Health Unit Coordinator (HUC) with a skillset to manage multiple tasks, a desire to grow and learn, and manage unpredictable situations effectively while maintaining compassion, professionalism, and creating solutions.
Position Type/Expected Hours of Work:
Afternoon/Evening Hours, 2pm - 9pm (flexible)
1 TMA weekend shift per month (Sat or Sun, not both)
Preferred Qualifications:
Nursing Assistant Registered (preferred but not required)
Medical Assistant in MN (preferred but not required)
Minimum 1 year medical experience required
Job Summary: The Health Unit Coordinator performs health record management functions as well as providing assistance to the nursing staff by performing clerical functions, auditing lists & files and additional necessary duties as required by the skilled nursing facility.
Essential Functions:
Fill all incoming clinical information on a daily basis.
Answer nursing department phone
Schedule resident appointments, arrange transportation, and prepare referrals for appointments or transfers.
Maintain chart appearance and organization
Obtain any paperwork needed from Physician or clinics as needed.
Check admission paperwork for completeness and follow-up on documentation.
Maintain files for current documents - make copies as needed.
Help to keep the nurses station neat and orderly.
Assist with taking resident vitals
Assist with passing medications
Assist residents on medical appointments
Other duties as assigned.
Our Investment in You
We are committed to offering comprehensive benefits, including:
Medical, dental, and vision coverage
Paid time off and paid holidays
Professional development
Company-matching 401(k)
Flexible spending and health savings accounts
Partnership with "NICE" Healthcare
AD&D insurance
Life insurance
Disability insurance
Employee Assistance Program
Employee Discount Programs
Referral program
Additional Information:
Easy apply! Email your resume to ****************.
Need more information? Have questions? Contact Vanessa at **************.
EOE/AA/Min/F/Vet/Disability
In an effort to comply with requirements regarding government record keeping, reporting, and other legal obligations which may apply, we invite you to complete an applicant data survey. Providing this information is STRICTLY VOLUNTARY. Copy this link ************************************************ and after submitting your resume, open a new tab of your internet browser and paste the URL to be directed to the survey.
$32k-39k yearly est. Easy Apply 10d ago
Inpatient Unit Secretary (CNA)
CCM Health Brand
Unit secretary job in Montevideo, MN
Inpatient Unit Secretary (CNA) HOURS: 0.6 FTE / Non-Exempt (48 hours per pay period) Rotating day/night shift as well as rotating weekends and holidays UNION: Yes UNION NAME: Local 113 WAGE RANGE: $19.03 - $28.39 GENERAL RESPONSIBILITIES: Under the direction of licensed Nursing staff, demonstrates knowledge and understanding of the Nursing Assistant role in the team delivery of patient care as defined by the MN Board of Nursing and reinforced in CCM Health policies. Under the direction of licensed Nursing staff, assists in providing activities of daily living and comfort measures according to a written plan of care for assigned patients. Assists with patient care activities/services of a technical nature and assists with daily unit activities and order.
The Unit Secretary is responsible for the coordination of communications, processing orders for new admissions, outpatients and observation bed patients including transcribing orders, assembling patients' charts and ordering tests and other necessities. Responsible for assisting the professional nurse with the clerical duties as well as answering all incoming calls and directing them to the proper location. Position requires high level of customer service skills to establish and enhance positive relationships with patients, the public, coworkers and others.
EDUCATION/TRAINING:
-Completion of recognized Nursing Assistant course. -Current unrestricted Minnesota Nursing Assistant Certificate is required.
-Must have a high school diploma or equivalent.
SKILL(S):
Knowledge of basic mathematical computations; skill in taking temperatures, pulse, respirations, blood pressure and weight
Legible printing and/or handwriting.
Ability to comprehend and follow verbal and written instructions; to observe and report anything that varies from normal or expected
Ability to communicate effectively and work harmoniously with patients, families and health team members
Ability to maintain confidentiality.
Ability to establish and maintain effective working relationships with fellow employees and the public.
Ability to manage time effectively.
Knowledge of medical terminology, abbreviations and hospital procedures
Basic computer skills
Ability to comprehend and follow verbal and written instructions
Demonstrates organizational skills
Demonstrates excellent service and telephone etiquette
EXPERIENCE:
Experience is preferred but not required.
EXCELLENT BENEFITS:
Paid Time Off (PTO) - up to 26 days per year
Single Health Insurance premium paid in full
Affordable Family Health Insurance premiums
Dental Insurance
Life Insurance
Vision Insurance
Public Employee Retirement Association of MN (PERA)
On-site Child Care Center
Wellness Center Membership discount
CCM Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
$19-28.4 hourly 60d+ ago
Health Unit Coordinator | Pediatric Unit
Centracare Health 4.6
Unit secretary job in Saint Cloud, MN
Find your purpose at CentraCare as a Health Unit Coordinator team member in the Pediatric Unit at St Cloud Hospital!
As a Health Unit Coordinator (HUC) for Ped's, you serve a vital role in being the communication link for the unit. Responsibilities will include greeting and assisting patients/families, guests, and providers as well as managing telephone communications, organizing and maintaining patient charts, and performing clerical and receptionist duties to support patient care.
Schedule
Part-time | 16 hours every two weeks | Onsite
8-hour shifts | variable weekdays | 9am-5:30pm
Every 3rd weekend (Fri-Sun) | rotating holidays
Pay and Benefits
Starting pay begins at $18.28 per hour and increases with experience
Pay range: $17.00-$25.54
Qualifications
High School diploma or equivalent experience/knowledge required.
One year experience with office procedures and equipment with computer experience preferred.
Knowledge of medical terminology preferred.
CentraCare Health has made a commitment to diversity in its workforce and all individuals, including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare Health is an EEO/AA employer.
$17-25.5 hourly Auto-Apply 57d ago
Health Unit Coordinator - Inpatient Specialties - HUC
Mayo Healthcare 4.0
Unit secretary job in Rochester, MN
Health Unit Coordinator (HUC) positions are located at both the Rochester Methodist Campus and Saint Marys Campus. Hospital inpatient areas include specialized medical, post-surgical, mental health/psychiatry services, critical care/ICU and progressive care step-down units.
These specialty areas and schedule options will be discussed at the time of interview.
Internal applicants - please include your three most recent performance appraisals.
The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.
High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.
Successful completion of HUC post-secondary program, or HUC Certification preferred. Minimum of one year working experience in a medical environment preferred. Knowledge of basic medical terminology preferred. Preferred proficiency of computer skills. Working knowledge with EHR systems, EPIC preferred. Outstanding customer service, interpersonal and organizational skills. Adapts effectively to unpredictable situations within the patient care setting. Availability to work flexible hours including days, evenings, nights, weekends and holidays.
Maintains certifications/licensure per work unit requirements.
$33k-39k yearly est. Auto-Apply 23d ago
Health Unit Coordinator
Regions Hospital & RHSC
Unit secretary job in Saint Paul, MN
Regions Hospital is hiring a friendly, organized, and adaptable individual to join the Cardiovascular Intensive Care unit as a Health Unit Coordinator (HUC)! This twelve-bed unit works with medical and surgical cardiothoracic and vascular patients who have experienced acute cardiac and vascular events such as myocardial infarction, undergone open-heart surgery, and those requiring surgical or interventional strategies to restore circulation. Individuals who are hired into this role receive a weeklong training about the electronic health system and how to use it effectively to ensure they can be that partner for good and help us maintain our vision of providing excellent patient experiences. Taking on the role as a Health Unit Coordinator you will use your communication and critical-thinking skills to support the nursing staff and create a welcoming environment for patients and visitors.
As a Health Unit Coordinator, you serve as the first person of contact on the unit and will be responsible for providing exceptional customer service to patients and visitors through welcoming behaviors, effective communication, and information sharing. In addition to customer service, this position simultaneously performs clerical/receptionist functions on a patient unit which includes but are not limited to, organizing, and maintaining unit supplies necessary for daily activities, preparing and maintaining patient records, preforming data entry into the electronic system, acting as a resource to medical staff regarding hospital protocols and communicating between staff, patients, families, care providers, and between the unit and other hospital departments. This position works under the supervision of the nurse manager/ charge nurse.
Work Schedule/FTE: .8 FTE (32 hours per two week pay period) working the evening shift (3pm-11:30pm). This position does require you work every other weekend and holiday.
Required Qualifications:
Minimum of 1 year clerical or healthcare experience or recent (within 1 year) graduate of a clerical/healthcare training program.
Knowledge, Skills, and Abilities:
Skill and ability to demonstrate exceptional customer service.
Ability to respond patiently and effectively to questions asked by patients, family, providers and staff.
Ability to communicate effectively and work cooperatively with patients, visitors and coworkers
Proficient computer skills.
Ability to use office equipment
Ability to set priorities and manage time effectively
Consistently demonstrates attention to detail in completing tasks, ensuring accuracy and preventing errors to maintain high-quality outcomes.
Preferred Qualifications:
High school diploma or equivalent
Completion of a HUC or related healthcare education program
Previous experience using an electronic medical record
Knowledge of medical terminology
Demonstrates understanding of patient rights and privacy
Benefits:
This position is eligible for medical insurance, dental insurance, 401K with a match, disability insurance, paid time-off, and tuition reimbursement. Benefits take effect on an employee's first day of employment. Aside from traditional benefits, Regions Hospital offers a range of non-traditional benefits to all employees such as an employee health clinic, on-site fitness center, a 24/7 employee assistance program to assist employees with a range of topics, book clubs, and an employee resiliency center.
$31k-40k yearly est. Auto-Apply 14d ago
Health Unit Coordinator
Winona Health 4.1
Unit secretary job in Winona, MN
Lake Winona Manor .60 FTE, 48 hours Bi-weekly 12 Hour shifts, primary 7am-7pm, 8am-4:30pm on assigned Saturdays Weekends: Every 4th Holidays: Occasionally The Health Unit Coordinator (HUC) is responsible for processing provider orders, scheduling appointments, maintaining resident records, providing general clerical duties for Lake Winona Manor, and assisting professional nursing personnel in the coordination care. Interacts frequently with providers, vendors and support staff to ensure seamless resident care. The Health unit coordinator is integral in setting up and keeping maintenance of electronic medical records.
Essential Duties & Responsibilities:
* Accurately and efficiently processes provider orders and entry into the electronic medical record. Communicates high-priority orders and/or situations to the licensed nurses in a timely manner.
* Supports and facilitates the scheduling, forms, and clinical notes with Physicians and associate-level providers on a continuous manner.
* Interacts frequently with providers and the interdisciplinary team to ensure accuracy of resident orders and information.
* Coordinates appointments, transportation and transfer of necessary health records with other departments and/or facilities.
* Acts as a first contact for residents, families, and visitors on the unit. Displays professional and courteous treatment during all interactions.
* Coordinates resident/visitor flow into the unit assuring resident privacy and confidentiality.
* Maintains an orderly environment in the nursing station using lean principles and supplies the desk areas with the necessary supplies.
* Is constantly vigilant to the safety needs of the resident, taking precautions as warranted and communicating concerns to the Licensed Nurse in a timely manner.
* Participates in and supports continuous improvement initiatives.
* Assists with unit needs as directed by nursing personnel.
* Supports the Physicians and associate-level providers continuously.
* Demonstrates safe and effective resident care support.
* Completes all mandatory training as required by Winona Health.
* Verbalizes role in various public address codes.
Demonstrates exceptional communication skills in both clinical processes and daily unit interactions.
Skills and Experience:
Required:
* Completion of Medical Secretary or HUC or LPN program
Preferred:
* Experience as Medical Secretary or HUC
* Microsoft Word, Excel, Outlook and Electronic Medical Records
Physical Demands:
Light Work
* Work activities that require lifting up to 20lb rarely, 15# occasionally, and 10# frequently. Push/pull
* 20# of frequent basis and 40# on rare basis. Light work generally exceeds the physical demand requirements for those for sedentary work. The work activities may include working in bending or stooping positions on an occasional basis and/or rarely squatting or kneeling
Physical Requirements:
* May lift and carry supplies that weigh between 10-15lb and max of 20lb
* May push/pull carts on frequent basis with force of 20lb (included are laundry carts, office supply carts (Rubbermaid carts=12-15lb), vacuum cleaner, meal carts)
* May occasionally push/pull patients/residents in wheelchair for short distance of less than 25 feet.
* May assume reaching ranges frequently between vertical heights of 20-36" in either sitting or standing position to complete work activities. Reaching to retrieve items from storage may require occasional reaching at vertical heights of 18-20" and 40-72".
* May assume frequent reaching to the front and side and occasional reaching above shoulder height while working in either sitting or standing positions.
* May require light to moderate grip or pinch force to complete work activities.
Work Environment:
This is a fast-paced environment with multi-tasking, prioritizing and frequent interruptions. Continuous interpersonal communication is required with staff, volunteers and the general public.
Required Work Schedule:
Generally 12 hour shifts from 7am-7pm on weekdays. Rotation of every 4th Saturday 8-4:30pm. Hours may vary according to the staffing needs of the department. May be required to work some weekday holidays. No major holidays.
Internal Applicant Policy:
It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers and position reclassifications.
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.
Disclaimer:
Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
$33k-38k yearly est. 31d ago
Medical Office Receptionist
Lifestance Health
Unit secretary job in Centerville, MN
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $20.50 - $21.50/hour, plus quarterly bonus/incentive potential
Location: 7041 20th Avenue South Centerville, MN 55038
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$20.5-21.5 hourly 15d ago
Receptionist/Administrative Support
Northwestern Mutual 4.5
Unit secretary job in Edina, MN
The responsibility of the Receptionist/Administrative Support position is to serve as the primary contact for customers and policy owners as they call and enter the office and to assist with administrative work for financial representatives in the office.
Specific responsibilities include but will not be limited to:
Reception
Greet visitors and direct them appropriately
Answer, screen, and record telephone calls
Maintain telephone system and agency directory
Train new personnel on how to use the phone system
Process incoming and outgoing mail; deliver outgoing mail to Post Office
Maintain the reception area
Make copies, send, and distribute faxes and maintain copy and fax machines
Maintain inventory and order office supplies as needed
Answer basic policy owner/policy benefit questions
Complete and/or assist with projects as assigned by the Office Manager/Director of Operations
Cross-train in other support roles
Advisor Support
Preparing insurance submissions
Tracking cases through underwriting and completing tasks necessary for the underwriting decision
Limited client communications: medical exam coordination, collection of outstanding information
Opening investment accounts
Completing financial transactions
Creating templated financial plans and other illustrations
Support implementation and adoption of technology and workflows
Manage data and workflows within the client relationship management (“CRM”) software
Communicating with multiple new reps and other stakeholders regarding operational issues and development opportunities
QUALIFICATIONS
It is recommended that the Receptionist/Administrative Support position have the following qualifications:
Basic computer and Microsoft Office experience
Multi-line phone experience preferred
Filing skills
Customer service experience strongly preferred
Ability to handle detailed work with high degree of accuracy
Excellent interpersonal skills
Experience in problem-solving
High level of organizational skills
Excellent written and oral communication skills
Professional office skills
Ability to take independent action to make sound decisions
Ability to multi-task
Ability to be flexible and open-minded.
Ability to work effectively with people at all levels
$33k-38k yearly est. 22d ago
Front Desk Coordinator - Maple Grove
The Joint Chiropractic 4.4
Unit secretary job in Osseo, MN
Job Description
Front Desk Coordinator - Full Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires availability full time Monday, Tuesday, Thursday, Friday and Saturdays.
Compensation and Benefits
Starting pay: $18 - 20 per hour + Bonus
PTO, and holiday pay
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
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$18-20 hourly 16d ago
Front Bar Receptionist
Face FoundriÉ
Unit secretary job in Blaine, MN
Join us as a Front Bar Receptionist!
Create, cultivate and promote an upbeat facial bar. Asking that only motivated, positive, hard-working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and inclusive experience for every guest that comes
through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services,
phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Schedule appointments with accuracy and extreme attention to detail.
Meet or exceed sales goals set by the Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Operations Manager to identify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations,
$30k-38k yearly est. 60d+ ago
Dental Front Office
Bay Creek Dental-Minneapolis
Unit secretary job in Osseo, MN
Job Description
Front Office Coordinator - Bay Creek Dental (Maple Grover, MN)
About Us At Bay Creek Dental, we are a well-established private practice providing comprehensive, patient-focused care in a modern and welcoming environment. Our collaborative team values clinical excellence, professional growth, and strong patient relationships.
Schedule
Full-time, Monday through Saturday
Shorter hours on some days
Duties & Responsibilities
Greet and check in patients, ensuring a positive experience
Answer phones, schedule appointments, and confirm visits
Verify insurance benefits and submit claims
Handle patient billing, payments, and account management
Maintain and organize patient records in Eaglesoft
Coordinate treatment plans and review financial options
Support dentists and team members with office administration needs
Requirements
Minimum 3 years of dental front office experience
Proficiency with Eaglesoft preferred
Knowledge of PPO and FFS insurance
Strong communication and customer service skills
Organized, dependable, and able to multitask
Warm, professional, and team-oriented personality
Pay & Compensation
Competitive compensation DOE, $26-32 per hour
401K
PTO and paid holidays
Medical and vision insurance
In-house Dental
Potential bonus opportunities
Apply today to join our great team!
Benefits:
Medical
Dental
Vision
401k
PTO
Bonuses
Compensation:
$26-$32/hour